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ID Number: 1130873/1 Introduction to People, Organization and Management; Assignment 1 Lord Ashcroft International Business School Assignment One Introduction to People, Organization and Management Module Code: BB130020S Academic Year: 2011/2012 Semester: Two Student ID Number: 1130873/1 Module Leader: Yantie Binti Johari 1

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Page 1: Assignment one ipom (2)

ID Number: 1130873/1

Introduction to People, Organization and Management; Assignment 1

Lord Ashcroft International Business School

Assignment One

Introduction to People, Organization and Management

Module Code: BB130020S

Academic Year: 2011/2012

Semester: Two

Student ID Number: 1130873/1

Module Leader: Yantie Binti Johari

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ID Number: 1130873/1

Introduction to People, Organization and Management; Assignment 1

Contents

Contents…………………………………………………………………………………..2-3

Introduction……………………………………………………………………………….4

The company performance……………………………………………………………..4

Organizational design and structure…………………………………………………...4-5

Biogenta PLC Company

Organization design and structure……………………………………………….5

Team and team working……………………………………………………….....6

Approach to leaderships and management………………………………….....6

Environment in the workplace……………………………………………….…..6

Organizational culture…………………………………………………………….7

The implementations - employee………………………..…………….….….…7

My perceptions on Biogenta PLC Company……………………………….….8

Outback PLC Company

Analyzes and investigates……………………………………………………….9

Organizational design and culture……………………………………………...9

Team and team work…………………………………………………………….10

Approach to leaderships and management……………………………………10

Management………………………………………………………………………11

Organizational culture……………………………………………………………11

Implementations- employees……………………………………………………12

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Introduction to People, Organization and Management; Assignment 1

Environment in the workplace……………………………………………….…..12

Comparing

The similarity……………………………………………………………………..

The difference……………………………………………………………………

Recommendations

Recommendations to Biogenta PLC Company…………………………….…..

Recommendations for Outback PLC Company………………………………..

Conclusions………………………………………………………………………...15

Reference……………………………………………………………………………….….16

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Introduction to People, Organization and Management; Assignment 1

Introduction

Every company has their own vision and mission to achieve the goal in future. So

their need to show the best performance on their structure, development, growth and

current performance must in the right way to be strong company. As a company the

organization must be manage as good as possible their can.

Biogenta Plc is a world –leading business, producing crop-protection product.

This company has four major functional areas in research and development,

manufacturing, sales and marketing and finally, support (covering financial services,

human resources and legal services). Jane Morgan is the Chief Executive Officer for

this company. They have they own organization structure in the company.

About Outback plc is an adventure-based tour company located in Sydney,

Australia. This company offers a variety of services, including guided tours,

accommodation and meals, to those wishing to visit remote and regional areas of

Australia.

This two company, there have their own organization structure, working culture,

management used, and the organizational culture. Best on the following areas, there

have difference. Best on this to company, both of this company have their difference in

the way they operate an in the way they are managed for their own company.

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Introduction to People, Organization and Management; Assignment 1

Biogenta plc

Organization design and structure

Best on the case study, Biogenta PLC has the own organization structure and

design present performance. Their organized into four major functional areas which

Research and Development, Manufacturing, sales and Marketing and support (covering

financial services, human resources and legal services). These functional were

attending by the different staff and different education background also promotes cross-

functional working in project teams.

This company was present their organizational culture by applies the traditional

structure. Jane Morgan (CEO) applies the traditional structure and put her faith in her

staff to minimal the hierarchy. She is very motivational and communicates high

expectations of all staff. Good communication make the organization lest of

misunderstanding (Laurie J. Mullins, 1999). This was applied by Jane Morgan for her

staff. Relationship between people and organization for this company make this

company growth.

Team and team working

Team work has been found to increase productivity and increase job satisfaction,

to the benefit of both the organization and the employee (Buchanan D, 2004). Biogenta

PLC has the good team and teamwork. Jane Morgan as a CEO put her faith in the

teamwork to avoid the barriers up between staff and the organization. Base on the

functional areas, they cross-functional working in the project team to achieving constant

product improvement and innovation.

Moreover, the team and team work can be large or small, short term or fairly long

in duration. This flexibility makes the Biogenta PLC staff to be motivational and

innovation. This thing makes the staff to be productive.

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Approach to leadership and management

Jane Morgan as the CEO of this company has the knowledge to a best leader in

Biogenta PLC. She is very motivational and can communicate high expectations with

the all staff. This is the advantage that she has; she can influence the staff activities of

an organized group in its efforts towards goal setting and setting achievement. This

criterion was applied by Jane and related with (Stogdill, 1950) definition for the

leadership. From this, her staff is always improve and to stimulate to be creative and

innovation.

Approaches that Jane applied in the management always give advice the staff by

strong focus on recruiting extremely able and highly motivated employees. This

company also committed to innovation and to investing heavily in the development to be

a best company in the world. The management apply in this company is very clear.

Environment in the workplace

The company was using some money to design the office environment and even

factories to be light, pleasant place to work. Moreover, the company also sponsoring a

large amount of art work and landscaping to enhance the environment. The workplace

environment is very important because that thing can influence the staff performance

especially in the large company like Biogenta PLC.

Organization culture

Biogenta PLC was applied the traditional culture base on the functional areas

that mentioned in the organization structure. Jane as the CEO trusts that the structure is

very influence for the company performance. So, she put her faith in she staff and

teamwork to minimal the hierarchy. This way is very essential to make sure that the

relationship in the company is applied. Best on Buchanan D. and Laurie J Mullins, in the

organization must have the relationship, understanding, and cooperation each member

in the company.

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Employee

In this part, this company has the high education staffs that have the doctorate

level and support staff at least has the degree certificate in science subject. This

company also offers numerous in-house training course covering both technical and

personal development issues.

Moreover, these companies also make twenty differences nationalities in the

functional they have. In the organization also offer the generous support to the

employee like giving change to further their study and training by paying fees also giving

time off to attend the course.

My perception on Biogenta Plc Company

Biogenta plc has the good performance in the organization especially in term of

organizational design and culture, team and teamwork, leaderships and management

and organizational culture. Jane Morgan as the Chief Executive Officer is good leader.

She can apply the best way for her company. In generally, this company management

is very clear and very successfully

There has the strength in term of team and teamwork, leadership and

management, organizational design and structure and the workplace environment. Most

the functional in the organization is good and perform well. Laurie J Mullins, 1999 said

that the good organization was come from the good management especially in term of

leadership and management. This thing was apply by Biogenta PLC Company actually.

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Outback PLC analyzes and investigates

Outback PLC is the strong tourism company in the Australia also the most

important sector in the economic structure. Outback company has their vision but their

vision is not clear enough to move forward. This is because these companies just apply

the old style strategy is that only refer for what they have before. Because of no detail

strategy they product offering has not been updated for a number of years.

The corporate level of strategy is this company is very low. This is because they

just focus on the profit (profitability trend) for their business. The profitability trend

causes this company receive a lot of problem especially complaint from the staff.

Organizational design and structure

Base on analyze that I have done, the organizational structure is like family

company. This is because the entire person that takes care in all high departments is

almost from family member. So the decision also comes from the head. The employees

just follow the interaction given. They staff in the higher place is from the founding

family. Then they just satisfy the family needed.

The companies just still retain its original functional organizational culture. The

structure is marketing department, finance department and human resource department

only. This is the functional that they use in the organizational. There don’t have the clear

structure, even their have the functional. So this company must upgrade they structure.

Team and team working

Limited team working is the most failure of the company in any organization

(Buchanan D & Laurie j.). This company has the limited team working in the

organization. The employee just does them on job on the department that they do. That

means just do the same thing (work) in the organization. This company has the young

majority staff. Highly motivated and eager for learning opportunities, but the company

struggle to regain them.

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The team organization in this company is not to clear. The employee cannot

perform they knowledge for the company. This is because the decision is come from the

head (CEO-the son of the original founder family). Team work in this company is not

clear enough.

Approach to leadership and management

The leadership is the son of the founder and his apply the autocratic style

leadership. This type of leadership is not so good, because this person cannot control

the organization as well. Moreover, this person cannot prepare to listen to staff he have

and particularly those at the lower end of the hierarchy. Relationship is very important

between staff and leader said Buchanan D. and Hucyznski A, (2007 6 edition). The lower

relationship makes the communication barriers between staff.

This company uses the traditional leadership’s style which decision made at the

top levels of management. In term of making decision, the leader in this company has

the power to give decision. Even though the staff have the best way to identify the

problem they have in the company especially in term of management to deal the

complaint there receive. Not only that this company is not allow the young staff to give

suggestion because the head or leader just want only his own perception.

Management

In the term of management, these companies have the bad reputation. This is

because they receive some bad press in the Asian tourist magazines and news papers.

Other than that they also have the poor result service for their client especially to meet

the client to discuss the problem about.

The management also has been hesitant to move away from using standard

level agencies for their booking purposes, which relatively costly. Moreover, the younger

staffs have the idea to improve the product but the head of the management has not

listened.

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Organizational culture

These companies use the traditional organizational structure. They still use

retains original organizational culture. The organizational culture in this company is not

clear enough. That has mentioned that is not best to work in this company. They just do

the same job and same management in the organization. This is the reason why the

worker fell bored to working in the Outback PLC organization. These companies

actually focus on the profitability. The management just ignores the staff suggestion in

the organization. This company just regains the employee. Organization culture in this

company is not clear, that why worker not fell well in the culture they facing during the

working period time.

Employee

Most of the employee is young. There has higher motivated in the working part.

But cannot share the knowledge they have. They concerned about being blamed from

head especially the leader. Many younger staff have a how to improve product range,

the service offered to client and how to target the all important Asian Market. But the

management not listen the idea. The employee also have receive no rewarded. They

just work for the requirement from the head. They cannot receive reward like bonuses,

time out or opportunity to further study again.

Environment in the workplace

Outback PLC Company has applied their own situation for their workplace. Base

on this case study, it is not a fun to work place to work. This is because the organization

just applied the traditional environment culture. This company no ever sponsor for the

environment in their organization. The work environment actually influences the staff

performance.

This weakness of environment in workplace give the disadvantage for the

company also the staff has work for the company. That why the staff fell bored and

argue that work in this company is not fun to work. Buchanan D. (2010) said that the

bad and lower environment perform is the weakness of the organization.

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Perception on Outback PLC Company

Outback company has the most important for Australia economic. This company

has the strength on the status because this tour company was establish in the early

1990s, and the top five international tourism market.

But in the same time this company has the weakness in term of organizational

design and culture, team and teamwork, leaderships and management, and in the

organizational culture. Most of in this term the management is not very well. As I

mentioned and analyze above, Outback PLC Company has the not good performance

in the organization management.

The management focus on profitability and the employee cannot share their

knowledge ever though the staff has the relevant idea to reduce al solve the problem

their face. In generally, this company performance in the organization is unclear without

the best way and arrangement for their organization.

Comparison between Biogenta plc and Outback plc

Biogenta plc and Outback Plc has they own management performance whether

in organization structure, tam and teamwork, leadership and management, and on the

organizational culture. Every company has the differences (Laurie J Mullins, 1999).

Similarity

The similar between these two companies is on the organizational structure. The

organizational structure use is a traditional structure. Biogenta plc and Outback apply

the traditional structure on the organization. This is only the similar between these two

companies.

Difference

To many differences between this two companies which organization structure

management, leadership and management present, team and teamwork, and the

organization culture also the employee management.

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Organizational structure

The organizational culture apply of is this two company is traditional structure.

The company has the similar on the organization apply but the way the managing is

differences. Biogenta organizational structure has the flatter hierarchy’s structure which

is Jane Morgan as the CEO and has the four functional apply on the organizational.

Then Jane apply the more better managing on the functional which fulfill the

organization with knowledgeable employee, more flexibility, has the management

control, and approach on the organization is in control.

Outback apply the difference organization structure which is has only the

traditional structure which the basic. Organization structure on this company is unclear

hierarchy apply. This company more focus on family company which most of head place

is has relation. The company has unclear strategy, unclear of management control and

less flexibility in the organization structure.

Leaderships and management

Jane Morgan as a CEO on the Biogenta plc applies the good performance. She

is very motivated, can communicate with staff, and also manage well on the

organization. She always improves the staff performances which always give advice for

her staff by focus on recruiting extremely and motivated employee. So far Jane

manages very well on her organization.

The leader of Outback plc Company managing and control very difference from

Jane Morgan was apply in the organization. The leader which the son of the founder

cannot control the organization, cannot prepare listen to the staff and particularly those

at the lower end of hierarchy. He relationship between staff is less and he managing

best n his decision without giving opportunity for the staff to give the opinion on the

organization.

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Introduction to People, Organization and Management; Assignment 1

Team and teamwork

Jane Morgan provides the clear teamwork functional on the organization. Jane

put her faith on the teamwork to make the staff more creative and innovation. She also

allow the cross functional working in the project team to achieving the goals. The team

and team work also can be large or small, short term or fairly long in duration. The

management of the team and team work of Biogenta pls is clear enough.

Outback plc has the difference team and teamwork performance which is has the

limited team working in the organization. The staff just do the same job and no cross-

functional on the project. The staff work in this company mentioned that work in this is

not best. Team and team working on Outback plc are not clear enough.

Organizational culture

Biogenta PLC was applied the traditional culture base on the functional areas

that mentioned in the organization structure. Jane as the CEO trusts that the structure is

very influence for the company performance. The staff and leader have the good

relationship. The organization culture on this company is good which has the

understanding. Cooperation and relationship which work ask a family.

The organization culture apply by Outback plc is not clear which is still use the

traditional culture. They have no relationship between the staff from the other

department or functional. The culture was same. The work place not change even the

company has the high income. In generally, work in this company is bored, and not

best.

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Recommendations

Recommendation to Biogenta PLC Company

Best on analyze that I have done on the Biogenta PLC Company, I think Jane

Morgan just maintain the corporate strategy and the business level strategy that they

current performance. In term of organizational management, this company has

performed very well by Jane as a CEO.

This company very well performance in the organization management. In

generally, I just recommend for this company to maintain and more challenging project

for their staff to make them more innovation and creative like the value that this

company apply to achieve their mission.

Recommendations for Outback PLC Company

This company is a strong contributor to Australia Company and the main

attractions for visitor. This is the strength of this company. Because of the status as the

important and top five international Tourism market, this company apply the traditional

organizational management especially I term of functional there has. This company has

the weaknesses as I mentioned and discuss above

To be have a best organization management structure, I recommend to this

company to change the part of the organization that they has such as organizational

design and structure, team and teamwork, leaderships and management, organizational

culture and so on that related wit organization management. By change the functional

this company can easy focus and arrange their management by made the clear

hierarchy on the management.

For the structure, Outback PLC Company must add more functional to make

them easier to manage. The functional must added in this company, his company need

to change the traditional structure that the use before. For this company I recommend to

this company to change the patterns of work organizational, the demand for greater

flexibility and the multi skill challenge, and managerial process such us delegation and

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empowerment also have a major interrelationship with structure and influence

decisions on structural design.

In term of the employees sector, these companies need to give them reward. The

reward may in term of money like bonuses, the time out, the opportunity to further their

study and award. This thing con motivated the staff to work hard as possible their can

for the company. In the same time the companies need to sponsor for workplace

environment, because environment influence the staff performance. This company also

needs to change the culture in the organizational. In generally, these companies need

to change the organizational management.

Conclusion

As a conclusion, this two company have analyzed has the difference organization

management style. Biogenta PLC Company organization management more clear and

focus this company has the best way and arrangement in the organization design and

structure, leadership and management, team and team work and the organizational

culture. Jane Morgan as the CEO of this company has presented the best way to

manage this company as well.

Then Outback PLC Company I more focus on the profitability. Their using the

traditional management style the organization structure. The leader is the son of the

founder of this before. He cannot perform well as a leadership. There have a lot of

weakness in term of organizational structure, leadership and management, organization

culture, work environment, team and teamwork and for the employees.

In generally, for these two companies has their own strength and weaknesses in

their organization structure. The management needs to understand and identify the

company present performance. This very important to the company to evaluate that

what has their have done and what their need to do in the future.

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The organizational must arrange clearly. According to Buchanan D, and Larine J.

good organizational management come from good performance that include the good

structure, good team and teamwork, good organizational culture, and good relationship

between staff and management and the most important is the leaderships and

management.

Reference

Hucyznski A and Buchanan D, 2007, organizational behavior, sixth edition, Harlow:

Prentice Hall

Hucyznski A and Buchanan D, 2010, organizational behavior, sixth edition, Harlow:

Prentice Hall

Laurie J. Mullins, 1999, Management and Organizational behavior, fifth edition, Harlow:

Pearson Education Limited, England.

Internet source

Management organization management, [online] available at:

http://www.ukessays.com/essays/management/organization-development-resource.php

[ access at: 5 march 2012]

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