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Assignment Capacity. What is a Process. - PowerPoint PPT Presentation
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AssignmentCapacity
2Ardavan Asef-Vaziri March, 2015Capacity- Basics
MamossaAssaf Inc. fabricates garage doors. Roofs are punched in a roof punching press (15 minutes per roof) and then formed in a roof forming press (8 minutes per roof). Bases are punched in a base punching press (3 minutes per base) and then formed in a base forming press (10 minutes per base), and the formed base is welded in a base welding machine (12 minutes per base). The base sub-assembly and the roof then go to final assembly where they are welded together (10 minutes per garage) on an assembly welding machine to complete the garage. Assume one operator at each station.
Key Problem 2
8R-Form
10B-Form
15R-Punch
B-Punch12
Weld 10Assembly
3
Roof
BaseDoor
3Ardavan Asef-Vaziri March, 2015Capacity- Basics
Key Problem 2: Flow Time
(a) What is the Theoretical Flow Time? (The minimum time required to produce a garage from start to finish.)
Roof Path: 15+8 = 23Base Path: 3+10+12 = 25
Max = 25 + 10 = 35
Theoretical Flow Time = 35
8R-Form
10B-Form
15R-Punch
B-Punch12
Weld 10Assembly
3
Roof
BaseDoor
Critical Path = Max(33,35) = 35
Flow Time Theoretical Flow Time
4Ardavan Asef-Vaziri March, 2015Capacity- Basics
Key Problem 2: Capacity(b) What is the capacity of the system in terms of garages per hour?
R-Punch:1/15 per min. or 4 per hr.R-Form:1/8 per min. or 7.5 per hr.B-Punch:1/3 per min. or 20 per hr.B-Form:1/10 per min. or 6 per hr.Welding: 1/12 per min. or 5 per hr.Assembly: 1/10 per min. or 6 per hr.
Process Capacity is 4 per hour(c) If you want to increase the process capacity, what is the activity process that you would put some additional resource?
R-Punch
8R-Form
10B-Form
15R-Punch
B-Punch12
Weld 10Assembly
3
Roof
BaseDoor
5Ardavan Asef-Vaziri March, 2015Capacity- Basics
Key Problem 2: Capacity(d) Compute utilization of al the resources at the full process capacity. In other words, assume that the throughput is equal to process capacity. Throughput = 4
R-Punch Utilization = 4/4 = 100%.R-Form Utilization = 4/7.5 = 53.33%.B-Punch Utilization = 4/20 = 20%.B-Form Utilization = 4/ 6 = 66.67%.Welding Utilization = 4/5 = 80%.Assembly Utilization = 4/6 = 66.67%No Process can work at 100% capacity. Impossible.
In reality, utilization of all the
resources will be less than what we
have computed.This process can never produce 4
flow units per hour continually.
6Ardavan Asef-Vaziri March, 2015Capacity- Basics
Key Problem 2: Bottleneck Shift
Process Capacity is 5 per hour
(e) Suppose we double the capacity of the bottleneck by adding the same capital and human resources. What is the new capacity of the system.
8R-Form
10B-Form
15R-Punch
B-Punch12
Weld 10Assembly
3
Roof
BaseDoor
R-Punch
R-Punch: 2/15 per min. or 8 per hr.R-Form:1/8 per min. or 7.5 per hr.B-Punch:1/3 per min. or 20 per hr.B-Form:1/10 per min. or 6 per hr.Welding: 1/12 per min. or 5 per hr.Assembly: 1/10 per min. or 6 per hr.
7Ardavan Asef-Vaziri March, 2015Capacity- Basics
Key Problem 2: Diminishing Marginal Return(f) We doubled the capacity of the bottleneck but the capacity of the system increased by only 25%. This situation is an example of what managerial experiment?1) Bottleneck shifts from R-Punch to Welding2) Diminishing Marginal Return
8Ardavan Asef-Vaziri March, 2015Capacity- Basics
Key Problem 2: Pooling and Cross Trainingg) Now suppose we return back to the original situation
where we have a single machine and a single operator at each operation. However, also suppose that we pool R-Punch and B-Punch machines and we cross-train their operations and form a new resource pool named Punch where both R-Punch and B-Punch operations can be done in this resource pool. What is the new capacity of the system? R-Form
8R-
Form
B-Form
10B-
Form 12
WeldWeld
10Assembl
y
R-Punch
15R-Punch
B-Punch B-Punch
3
R-Punch
15Punch
B-Punch Punch
3
Assembly
9Ardavan Asef-Vaziri March, 2015Capacity- Basics
Key Problem 2: Pooling and Cross TrainingR-Form
8R-
Form
B-Form
10B-
Form 12
WeldWeld
10Assembl
y
R&B-Punch Punch
Punch15,3
Assembly
Punch: 2/18 per min. or 6.67 per hr.R-Form:1/8 per min. or 7.5 per hr.B-Form:1/10 per min. or 6 per hr.Welding: 1/12 per min. or 5 per hr.Assembly: 1/10 per min. or 6 per hr.
Process Capacity is 5 per hour
10Ardavan Asef-Vaziri March, 2015Capacity- Basics
Key Problem 2: Productivity Improvement -Method, Training, Technology, Managementh) This situation is an example of what managerial experiment?1) Cross training and pooling can increase the capacity
2) Usually cost of cross training and pooling is lower than the cost of adding the second resource unit.
i) Now suppose by investing in improved jigs and fixtures (technology), and also by implementing a better method of doing the job, and also training, we can reduce the welding time from 12 minutes to 10 minutes. What is the new capacity of the system ?
11Ardavan Asef-Vaziri March, 2015Capacity- Basics
Key Problem 2: More Than One Bottleneck
j) Why it is impossible to work at 100% of capacity? There are 3 bottlenecks. This is a risky situation. Any of the bottlenecks could cause the throughput of the system to fall below 6 per hour. The more bottlenecks in the system, the higher the probability of not meeting the capacity. Suppose punch fail to provide input to B-Form for 1 hour, or B-Form fails to provide Weld, or Weld fails to provide Assembly- That hour of capacity perishes.
Process Capacity is 6 per hour
R-Form
8R-
Form
B-Form
10B-
Form 10
WeldWeld
10Assembl
y
R&B-Punch Punch
Punch15,3
Assembly
12Ardavan Asef-Vaziri March, 2015Capacity- Basics
Key Problem 2: Critical ChainR-Form
8R-
Form
B-Form
10B-
Form
R-Punch
15Punch
B-Punch Punch
10
WeldWeld
Assembly
10Assembl
y
3
Assembly
10Assembl
y
23Path
2
23Path
1
Not only the system has two bottlenecks, but one bottleneck feeds the second. Furthermore. Both paths to the last bottleneck are critical. They can both increase the flow time.
13Ardavan Asef-Vaziri March, 2015Capacity- Basics
Lessons Learned1. When we relax a Bottleneck Resource, the Bottleneck
shifts to another resource2. By doubling the bottleneck resource, the capacity
usually does not double. This could be interpreted as diminishing marginal return situation.
3. One other way to increase capacity is cross training (for human resources ) and pooling (for Capital Resources).
4. Usually cost of cross training and pooling is lower than the cost of adding the second resource unit.
14Ardavan Asef-Vaziri March, 2015Capacity- Basics
Lessons Learned5. One other way to increase capacity in to reduce unit
load. This is done by better management, (a) better methods, (b) training, (c) replacing human resources by capital resources (more advanced technology), and (d) better management.
6. Processes cannot work at 100% capacity. Capacity is perishable- it is lost if input is not ready. The more the bottleneck recourses the lower the utilization.
7. Convergence points are important in managing the flow time. The more convergence points the high the probability of the flow time exceed the average flow time.
15Ardavan Asef-Vaziri March, 2015Capacity- Basics
You May STOP Here
16Ardavan Asef-Vaziri March, 2015Capacity- Basics
A flowchart is a diagram that traces the flow of materials, customers, information, or equipment through the various steps of a process
Key Problem1: Flow Chart
A B C
CD
F
EB
Capacity Metrics: Capacity, Time to Perform the Activity (Unit Load; Tp), Cycle Time
Flow Time Metrics: Theoretical Flow Time; Flow Time
17Ardavan Asef-Vaziri March, 2015Capacity- Basics
Key Problem1: Single-Stage and Two-Stage Process Cycle time = Capacity = Theoretical Flow Time
= Ip =
Activity ATp =1 min
Activity BTp =8 min
Activity ATp =10 min
Cycle time = Capacity = Theoretical Flow Time
= Ip =
IpA = IpB =
ActA
ActB
18
CT
0 3828
CT CT
48
1 min1/1 per min, 60 per
hour 1 min1
10 min1/10 per min, 6 per hour 18 min
1.810.8
That is Max Ip indeed
That is Max Ip indeed
That is Max Ip indeed
18Ardavan Asef-Vaziri March, 2015Capacity- Basics
Key Problem1: Two-Stage ProcessActivity BTp =10 min
Activity ATp =5 min
Cycle time = Capacity = Theoretical Flow Time
= Ip =
IpA = IpB =
ActA
ActB
0 15
CT
3525
CT CT
45 The Resource in charge of Activity A is Specialized and
Fast The Resource in charge of Activity B is Specialized and
Fast Process Capacity 6 per hour
10 min6 per hr
15 min1.5
0.51
19Ardavan Asef-Vaziri March, 2015Capacity- Basics
Key Problem1d: Single-Stage Process Lets cross train them and reduce set up time of the
operation. They are not fast anymore. Instead of 5+10=15, now it
takes 16 to complete a flow unit ActivityAB1
16Activity AB2
Cycle time = Capacity =
Theoretical Flow Time =
ActAB1
ActAB2
16CT
0 3224
CT CT
40
60(2/16) per hr
167.5 per hr
8 min
Capacity increased from 6 to 7.5. Therefore, pooling and cross-training can increase throughput. We will latter show that flow time will also go down.
20Ardavan Asef-Vaziri March, 2015Capacity- Basics
Flow Time; Parallel Tasks
A B C D2 2 4 1
Flow Time = 2+2+4+1 = 9
Path 1 = 2+2+1 = 5Path 2 = 2+4+1 = 7Flow Time = 7
M1 H1 H2 M2
H1
Capacity /hr M1 =30, H1=30, H2=15, M2=60
Capacity M1 =30, H1=30, H2=15, M2=60
Capacity /min M1 =1/2, 1/2, 1/4, 1/1 Capacity = 15 per hour
A
B
C D2
2
4 1
H2 M2M1
21Ardavan Asef-Vaziri March, 2015Capacity- Basics
Parallel Operations – Resource Pooling & Splitting Activities
A
B
C D2
2
4 1T = Max{5,7} = 7
H
H M2M1
Capacity M1 =(1/2)60= 30M2= (1/1)60 = 60H= (1+1)/(2+4) = 1/3 per minH=(1/3)60 = 20 per hour
A
B
C1 D2
2
3 1
H
H M2M1
C21
H
T = Max{6,6} = 6
Still two machine H But Operation C is cut in twoM1 =(1/2)60= 30M2= (1/1)60 = 60H= (1+1)/(2+1+3) = 1/3 per minH=(1/3)60 = 20 per hour
22Ardavan Asef-Vaziri March, 2015Capacity- Basics
Capacity CapacityTheoretical Capacity
Flow Time Theoretical Flow Time Very Theoretical Flow Time
23Ardavan Asef-Vaziri March, 2015Capacity- Basics
Problem 7 The following graph shows a production process for two products AA and BC. Station D and E are flexible and can handle either product. No matter the type of the product, station D can finish 100 units per day and station E can finish 90 units per day. Station A works only for Product A and have a capacity of 60 units per day. Station B and C are only for Product BC and have capacity of 75 and 45 units per day, respectively. The demands for each product is 50 units per day. Which station(s) is the bottleneck?A) Stations A and CB) Station B and CC) Stations C and DD) Stations D and E E) Station C and E
B75
A60 D
100
C 45
E90
AA
BC
24Ardavan Asef-Vaziri March, 2015Capacity- Basics
Problem 7If the system can work at the process capacity, which of the following is NOT true?A) The utilization of machine A is at least 75%B) The utilization of machine B at least about 53%C) The utilization of machine B is at most 60%D) The utilization of machine D is 90%E) All of the above. E We can produce at most 90 AA and BC. C We can produce at most 45 BCWe may produce all combinations from 50AA and 40 BC to 45AA and 45 BC A) We produce at least 45 AA: 45/60 =
75%B) We produce at least 40 BC: 40/75 =
53.33%C) 45/75 = 60%D) 90/100 = 90%
B75
A60 D
100
C 45
E90
AA
BC
25Ardavan Asef-Vaziri March, 2015Capacity- Basics
Problem 8 A company has five machines and two products. Product X will be processed on Machine A, then J, then B. Product Y will be processed on Machine C, then J, then D. The demands for both products are 50 units per week. The capacities (units/week) of the machines are marked in the graph on the right. Which machine is the bottleneck?A) AB) BC) CD) DE) J
B60
A50
D 80
C 70
J90
X
Y
26Ardavan Asef-Vaziri March, 2015Capacity- Basics
Problem 8 Which of the following is true?A) The utilization of machine A is at least 80%B) The utilization of machine B at least about 66%C) The utilization of machine D is at least 50%D) The utilization of machine C is at most about 72%E) All of the above. We can produce at most 90 X and Y. We may produce all combinations from 50 X and 40 Y to 40 X and 50Y
A) We produce at least 40 X: 40/50 = 80%
B) We produce at least 40 X: 40/60 = 66.67%
C) 40/80 = 50%D) 50/70 = 71.43%
B60
A50
D 80
C 70
J90
X
Y
27Ardavan Asef-Vaziri March, 2015Capacity- Basics
Kristen and her roommate are in the business of baking custom cookies. As soon as she receives an order by phone, Kristen washes the bowl and mixes dough according to the customer's order - activities that take a total of 6 minutes. She then spoons the dough onto a tray that holds one dozen cookies (2 minutes). Her roommate then takes 1 minute to set the oven and place the tray in it. Cookies are baked in the oven for 9 minutes and allowed to cool outside for 5 minutes. The roommate then boxes the cookies (2 minutes) and collects payment from the customer (1 minute). Determine the unit load on the three resources in the process – Kristen, her roommate and the oven. Assuming that all three resources are available 8 hours a day 100% of the time.
Problem 3: Problem 5.2 book
28Ardavan Asef-Vaziri March, 2015Capacity- Basics
TakeOrder
WashMix
6
Spoon2
loadSet 1
Cool5
Bake9
Unload
Pack2
Pay1
Problem 3: Problem 5.2: Flow unit = 1 order of 1 dozen.
a) Compute the unit load of each resource Kristen = 6+ 2 = 8 min/unit.Roommate = 1+ 2+1 = 4 min/unit. Oven = 1+9 = 10 min/unit.
b) Compute the capacity of each resources. Kristen = 1/8 = per min = 7.5 orders per hour.Roommate = 1/4 per min = 15 orders/hour. Oven = 1/10 =per min = 6 orders/hour min.
c) Compute the process capacity.Capacity = min {7.5, 15, 6} = 6 orders of 1
dozen/hr. The oven is the theoretical bottleneck.
29Ardavan Asef-Vaziri March, 2015Capacity- Basics
d) Compute utilization at full capacity operation (if possible).Kristen = 6/7.5 = 80%RM = 6/15 = 40%Oven = 6/6 = 100%.
e) What is the impact of buying another Oven?Doubles the oven resources pool capacity to 12 orders
per hour. Oven = 2/10 per min = 12 orders/hour min
Capacity = min {7.5 , 15, 12} = 7.5 orders of 1 dozen/hr. The bottleneck shifts to Kristen. Doubling the capacity of oven does not double the
process capacity. The process capacity is only increased to 7.5 orders per
hour. That is 25% improvement. This is an example of (1) shift in the bottleneck, (2) diminishing marginal return.
Problem 3: Problem 5.2
30Ardavan Asef-Vaziri March, 2015Capacity- Basics
The unit load of Worker Resource Pool is 8+4 = 12 min. per unit.
The capacity of Workers Resource Pool is increased to 2/12 per min. = 10 orders of 1 dozen/hr.
Capacity = min {10 , 6} = 6 orders of 1 dozen/hr. With one oven, cross training does not affect the
theoretical process capacity. The Oven remains the bottleneck. The capacity is 6 dozen per hour.
g) Now suppose we have two ovens. With two ovens, capacity = min {10 , 2*6} = 10 per hr. The bottleneck shifted to the Workers Resource Pool.6 + Two Ovens 7.5, 6 + Cross Train 6, 6 + Two
Ovens + Cross Train 10.
Problem 3: Problem 5.2f) Lets go back to one oven case. What is the impact of
cross training of Kristen and RM? Cross training pools Kristen and RM into a single resource pool (Workers).
31Ardavan Asef-Vaziri March, 2015Capacity- Basics
Problem 6. Problem 5.4 in the bookA company makes two products, A and B, using a single resource pool. The resource is available for 900 min per day. The contribution margins (P-V) for A and B are $20 and $35 per unit respectively. The total unit loads are 10 and 20 minutes.a) The company wishes to produce a mix of 60% As and
40% Bs. What is the effective capacity (units per day)?
An aggregate product will need 0.6(10) + 0.4(20) = 14 minutesCapacity is 1/14 per minute or 900(1/14) = 64.29 per
dayb) What is the financial throughput per day? Financial
throughput is the rate at which a firm is generating money.
An aggregate product will generate 0.6(20) + 0.4(35) = $26
64.29(26) = $1671.5 per day
32Ardavan Asef-Vaziri March, 2015Capacity- Basics
Process analysis is the detailed understanding and documentation of how work is performed and how it can be redesigned and improved.
What is a ProcessIdentify
opportunity1
Implement changes
6
Definescope
2
Documentprocess
3
Evaluateperformance
4
Redesignprocess
5
Capacity Metrics: Capacity, Time to perform the process (Unit Load; Tp)
Quality Metrics: Defective rate, Customer satisfaction rate
Efficiency Metrics: Cost, Productivity, Utilization Flexibility Metrics: Setup time, Cross Training