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Asset Management
Know your environment
Inventory
Why Inventory?
Inventory Approaches
• WAN schematic– Sites, type of connections, carriers, circuit ID– Servers, users, IP addressing, key contacts,
street address
• LAN schematic– Site-specific, topology, switches, routers,
hubs, cabling, room locations
Inventory Approaches
• Server Hardware Inventory– Processor, memory, disk– Backup cycles, maintenance
• Server Software Inventory
• Communications Facilities– Circuit numbers, type/speed, repair phone
numbers
Inventory Approaches
• Vendor List
• Support Services
Inventory Approaches
• Write it down
• Keep it current
• If your entire system was destroyed…
Know Your Users
• Who are the people you are serving?
• Find out user needs
Planning Downtime
• Minimize impact
• Overestimate time slightly
• Scheduling
• Announcing
Testing
• Create a test environment
• Test in a production environment
• Using redundant systems
• Phasing
Legacy Systems
• “older” technology
• Keep documentation
• Training (if still available)
• Staff assignments – varied
TCO
• Total Cost of Ownership– Hardware/Software– Support– Network facilities– Training– Administrative– Money (depreciation,etc)– Wasted time– Consumables (paper, diskettes)– Coworker’s time
Asset Management
• Maintain standards
• Outsourcing
• Automation Tools
• Inventory Tracking software
• Effective Training
• Proactively checking for problems
Asset Management
What is the ultimate goal?