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What is ASQ Certification?
A formal recognition by ASQ that an individual has demonstrated a
proficiency within, and comprehension of, a specified Body of Knowledge at a
point in time
What is ASQ Certification?
• Internationally accepted and recognized
• Recognition of excellence for 44 years
• Endorsed by over 125 corporations
ASQ Certification Programs
Certifying individuals for over 44 years
17 various certification programs from basic to advanced
Certified over 120,000 individuals globally
Key Benefits to Members
• Gain new skills and upgrade proficiency
• Source of professional and personal pride
• Investment in career
Key Benefits to Organizations
• Investment in the company’s future
• Perfect and share new techniques in the workplace
• Knowledgeable employees that assure product/service quality
Exam Development Process
• ASQ uses ISO 17024 to develop our programs.– International standard that sets criteria for an
organization's certification program for individual persons.
• Standard used by Certifying Agencies• Ensures defensibility and reliability• BoK reviewed every five years
ASQ Certifications• Quality Auditor• Biomedical Auditor• HAACP Auditor• Calibration Technician• Master Black Belt• Six Sigma Black Belt• Six Sigma Green Belt• Quality Improvement
Associate• Quality Process Analyst• Software Quality Engineer
• Manager of Quality/Organizational Excellence
• Quality Engineer• Quality Technician• Quality Inspector• Reliability Engineer• SME/AME/Shingo
Prize/ASQ Lean Certification
• Pharmaceutical GMP Professional
Certified Quality Engineer 1968
Certified Quality Technician 1970
Certified Reliability Engineer 1972
Certified Quality Inspector
1984
Certified Quality Auditor 1987
Certified Manager of Quality/ Org Excellence 1995
History of Certification
Certified Software Quality Engineer
1996
Certified HACCP Auditor 2000
Certified Quality Improvement 2001 Associate
Certified Six Sigma Black Belt 2001
History of Certification
Certified Biomedical Auditor 2002
Certified Calibration Technician 2004
Certified Quality Process Analyst 2005
Certified Six Sigma Green Belt 2006
Certified Pharmaceutical GMP 2009
Certified Six Sigma Master Black 2010 Belt
History of Certification
New Certification Test Specifications Workshop
Item-Writing Workshop
Item-Review Workshop
Exam-Review Workshop
ReviewCamera-Ready
Version
Administer Exam
Item Analysis & Scoring Changes
Score and Notify Candidates
Cut-Score Study
Body of Knowledge (BOK) published for Exam Preparation
Job AnalysisWorkshop
Steps in Exam Development
Exam Development Process
Exam Development Meetings:• Job Analysis Meeting (every 5 years)• Test Specification (every 5 years) • Item Writing • Item Review • Exam Review (prior to each administration)• Cut Score (after 1st administration)
Job Analysis Workshop
• The results of the Job Analysis is used to develop a Survey, which is sent to current holders of the certification.
• Their responses are compiled for the next step in the process: Test Specifications
12 Subject Matter Experts – 2 day workshop
Test Specification Meeting
To identify various Tasks and Knowledge areas that are essential to an individual in
the performance of their professional duties.
Develop the Body of Knowledge (BoK) and subtext
12 Subject Matter Experts – 2 day workshop
Item Writing Workshop
To write Valid and Reliable items, for use in evaluating a candidate’s knowledge and ability or skill level on a variety of topics.
16 Subject Matter Experts – 2 day workshop
Item Review Workshop
To ensure the quality of newly created questions. Each reviewed for accuracy
and to ensure they are linked to the correct area of the BoK
12 Subject Matter Experts – 2 day Workshop
Exam Review Workshop
To produce a final exam that meets test specifications and accepted assessment
standards
12 Subject Matter Experts – 2 day workshop
After Exam Administration
• Each examination question is reviewed using a variety of statistical methods
• Examinee comments are also reviewed • Questions that did not perform as expected
are reviewed with the appropriate subject matter experts
• A determination is made on these flagged items in terms of how to score them
Assessment Concerns: Validity
• Evidence that the test is measuring what it says it will measure.
• Processes that provide test validity evidence include:
Test Specifications
Body of Knowledge (BOK) Test Question Classification Reference Text & Rationale
Assessment Concerns: Reliability
Is the behavior being measured consistently?• Consistency is based on
– Test Length– Consistency in Test Administration
– Clarity of Questions– Appropriateness of Questions
Cut Score Study
• Develop a statement describing the expected performance of a borderline candidate
• Estimate the difficulty level of each examination question
• Recommend a Passing Score
12 Subject Matter Experts – 2 day workshop
Exam Development Overview
• A rigorous process that ensures legal defensibility and face validity
• Involves 64 Subject Matter Experts for first examination
• Utilizes customer feedback as well to continuously improve the process and examinations
Exam Development Overview
After first administration additional workshops may be required to ensure appropriate number of questions in the exam bank:
- Item Writing
- Item Review
Prior to each administration:
- Exam Review
Recertification
Recertification verifies that you have
maintained the same knowledge level
you demonstrated when you originally
passed the exam
Who Has to Recertify?
Manager CQE CHA
CQA CBA CRE
CCT CSQE CPGP
Six Sigma Black Belt
Six Sigma Master Black Belt
Recertification Requirements
18 RU credits over three years
Credits earned through:
Employment
Professional Development
Education
Society Involvement
Certifications
Publishing