ASKEY Corporate Social Responsibility Reportaskeycorp.com/pdf/2013CSR report_en.pdf · 2016-02-08 · About Askey 02 Founded in 1989, Askey Computer Corporation is a subsidiary of

ASKEY Corporate Social Responsibility Report

Editingprinciples

This is the second CSR report published by Askey Computer. By reporting key issues reported through this report, we hope that stakeholders can better understand our achievements in sustainable development. In the future, we will improve our operating strategy and policy with reference to the topics of stakeholder concern and report them in the report. We plan to publish the CSR report on an annual basis. The next report will be published in Q1 2015.

About Askey’s CSR Report

This report covers the CSR performance of Asky Computer during January to December 2013. The content of indicators covers Askey Computer Taiwan (Zhonghe), Askey (Suzhou) Electronics China. Figures in the financial reports provided in this report are expressed in New Taiwan Dollars. Environmental, safety and health (ESH) performances are measured with international general indicators.

Scope

Guidelines

Contact Information

In this report, we apply the Global Reporting Initiative (GRI)-G.3.1, Level B, reporting framework to select and analyze the contents to be disclosed, so as to report the sustainable topics, relevant strategies, targets and measures of this company. The current status of disclosures of various performance indicators is listed in detail in the GRI Indicator Correspondence at the end of this report.

Should you have any comments about this CSR report, please feel free to share with us your valuable comments and opinions through the following channels:Unit：Quality System Division　Address：10F, NO.119, JIANKANG RD., ZHONGHE DIST., NEW TAIPEI CITY 23585, TAIWAN, R.O.C.　Phone number：02-2228-7588 E-mail：[email protected] site：http://www.askey.com.tw/ A

Business Philosophy

Askey Profile

Stakeholder Communication

Friendly Work Place

Askey and Environment

Product Responsibility

Social Care

GRI G3.1 Index

Chairman Statement

About AskeyCorporate Organization and GovernanceCorporate Finance

Stakeholder Identification and Communication

Materiality Analysis

Friendly Work Place Policy and Goal

Employee Welfare and Concern

Employee Structure and Retention

Work Place Safety and Health

Environmental Policy and Goal

Environmental Management and Implement

Supplier Environmental ManagementEnergy Resource Management and Waste Reduction

Eco-Design

Product Responsibility Policy and GoalProtect the Interests of CustomersSupply Chain Management

Community Involvement

１

２

５

６

７

８

３

４

42

01

10

Business Risk and Management 11

09

02

29

25

16

15

14

13

43

44

48

51

32

33

34

35

41

Corporate social responsibility (CSR) is an issue that has attracted global attention in recent years. As food safety

and environmental issues emerge incessantly in society, in addition to seeking their own profits, it is necessary for

enterprises to assume responsibility to protect the country and society as well as to repay the general public. This

is a global trend and corporate obligation. By publishing this CSR report, we aim to communicate with stakeholders

our performance in operation, product quality, environmental protection, and social contribution and philanthropy

through various channels, so as to adjust our directions toward sustainable operation with your valuable opinions.

At Askey, we value employee development, because people are always the most essential asset in corporate

governance. To maintain physical, mental and spiritual balance in employees, apart from a well-planned training

system for employees to continuously improve professional competencies, we organize regular health workshops

and employee health examinations for employees to maintain a positive energy during their busy working lives. A

corporate culture caring about employees is the fundamental of corporate growth. Concentration on technical

R&D and green product development enables Askey to develop and build a better future.

In 2013 all Askey employees did their best to overcome all adversities and challenges. Here, I am grateful to all

employees for your efforts and toils, to all partners on the supply chain for your the full support and cooperation,

and to all customers and shareholders for your recognition and support. Without you, we would not have been

able to keep Askey growing each year, improve corporate governance, allow talent cultivation to take root and

establish a solid foundation for corporate growth.

Chairman Statement

Chairman

Chairman Robert Lin

01

1

Business Philosophy

About Askey

02

Founded in 1989, Askey Computer Corporation is a subsidiary of the internationally renowned brand ASUS. At

present, we are a world-leading network communication and electronics developer with more than 10,000

employees across the world and an annual sales turnover over NT$36 billion. Headquartered in Taipei, Taiwan, we

are currently focus on ODM and OEM services. In terms of division of labor, Taipei is our R&D center while Suzhou,

China, is our production base. Our complex, comprising three advanced processing plants in Suzhou, occupies a total

area of 300,000m2. Pursuing sustainable operation through continuous development of core business and

maintaining incessant innovation through dedicated R&D, we are committed to providing worldwide customers with

the most innovative, best-quality and most competitive products, and a reliable and satisfactory after-sales service.

Introduction

Askey computer(Taiwan headquarter)

Askey Electronics China(Suzhou)

Worldwide Service Site

2

Askey Profile

Customer Success．Partner Collaboration．Leadship Excellence．environment friendly

About Askey

03

Askey Sustainability Spirit

Product IntroductionTo cope with the trend of market diversification, Askey continues to develop faster and more stable communication

technologies in major communication technologies such as xDSL, Cable Modem, FTTX, GPON, and PDT with its rich broadband

product know-how, and its products are distributed to worldwide major operating networks. In wireless communication, Askey

devotes itself to develop products for the new-generation communication technologies, such as the 802.11ac, the 4G LTE

mobile communication, and FemtoCell.

With the rise of home digitization, besides the continuous innovation and R&D of set top box multimedia products, we further

turn toward the integration of next-generation value-added service platforms such as home automation, green energy, and

digital healthcare communication. In recent years, we have made aggressive deployment in smart telematics to extend the

breadth and depth of product variety. With an insistence on core business, we focus on technology R&D and innovation to

diversify product lineups to market demand.

At Askey, we have a wide variety of broadband products, wireless transmission products, and network application products

meeting the need for quick change and diversified development to meet the needs of modern network development. Through

quick and high-efficient integration of product technology, we provide customers with complete, solid, and high-quality total

solutions, so as to fulfill the demand of the expanding customization market.

2

Askey Profile

Inspire, motivate and nurture our employees to explore their highest potential.

Commit to integrity and diligence; focus on fundamentals and results.

Endlessly pursue to be number one in the areas of quality, speed service, innovation and cost-efficiency.

Strive to be among the world-class high-tech leaders and to provide valuable contributions to humanity.

Askey Vision and Business Philosophy

About Askey

04

Askey Product Introduction

Home Connectivity

Warehouse / Transportation

Automotive Electronics

PDT

DVR

Car Navi

Media Box Digital TV

ECU

OBD II

eCALL

TCU

Smart GridFemtoCell

Wireless Repeater

Dongle

Router

3G/4G LTE

ADSL / VDSL

Cable Modem

xPON/FTTX

Medical Care

TV Box/Dongle

STBs

Wireless Video

EDU/EoC

Tablet

CableWireless

2

Askey Profile

Credits and Honors

About Askey

05

2013 Center-Satellite System Guidance for CSR Information Disclosures

Cooperating with the Center-Satellite System Guidance for CSR Information Disclosures organized by the Industrial Development Bureau, we promoted CSR report production to suppliers.

2013 Clean, Energy-Saving and Emission Reduction Production Guidance Plan

Participated in the clean production technology assessment and recommended improvement plans for industries in New Taipei City.

2013 Healthy Workplace Self-Certification: Tobacco Hazard Prevention

Participated in the guidance program launched by the Public Health Department of the New Taipei City Government to prohibit smoking in all indoor environments.

2013 Top 10 Import-Export Enterprises in Wujiang District, Suzhou

This award can encourage enterprises in Wujian District to purposively and systematically “trial and pilot” bonded trade and intermediary trade functions in the integrated area, so as to lay a foundation for future industry transformation and upgrade.

2013 Top 10 Enterprises with Industrial Sales Growth at CNY1 Billion and Up

2013 Top 10 Industrial Sales Enterprises

These awards recognized Askey’s efforts and achievements and encouraged Askey employees to work with stamina and diligence for greater achievements. In addition, local governments may provide financial support or other incentives for award-winning enterprises to pursue better development, so as to provide better services for local customers.

2

Askey Profile

Credits and Honors

About Askey

06

2013 Class AA Enterprisein Customs Management

2013 Class A Enterprise of the State Administration of Import

and Export Commodity Inspection

2013 AQSIQ Green Channel Enterprise

2013 AQSIQ Quality Assurance EnterpriseChina Quality Trust Enterprise http://zlcx.ciqcid.com/hddt/62302.htm

The Chinese Customs classifies enterprises by operational scale, integrity and regulatory compliance into five classes: AA, A, B, C, and D; the higher the class is, the more conveniences and preferences an enterprise enjoys.

Askey is rated as a class A enterprise for its sound quality management system, excellent product quality, and high corporate integrity, which all meet relevant government regulations.

Certifications passed by the company

Green Channel Enterprisehttp://www.aqsiq.gov.cn/xxgk_13386/jlgg_12538/zjgg/2012/201202/t20120228_239040.htm

Manufacturers with high integrity, a sound product quality assurance system, stable product quality, and greater export scale will enjoy inspection free management after meeting relevant requirements.

This is a pass to become a Class AA enterprise for inspection and quarantine to guarantee better quality assurance records in inspection supervision, policy application, and market entry.

ISO17025

ESD S20.20 TS16949 ISO13485

ISO14064-1

ISO9001/TL9000 QC080000

ISO14001 OHSAS18001 SA8000

2

Askey Profile

Corporate Organization and Governance

07

To expand global deployment and improve corporate structure, Askey Computer became a wholly-owned subsidiary of Asus Computer in 2006. Following the continuous growth and development of the network communications industry, Askey passed certification by different laboratories and was awarded the certificate for different management systems. In 2013 we participated in the Center-Satellite System Guidance for CSR Information Disclosures Program launched by the Industrial Development Bureau to publish our first CSR report, so as to disclose information of stakeholder concerns and enable the company to make continual improvement, which are an important part of pursuing sustainable development; given voluntary disclosures of management measures and performances in environmental, social and economic dimensions; addressing the concerns and expectations of stakeholders; and supervising CSR have become the mainstream practice of enterprises across the world. Asus is the only shareholder of Askey. An audit office is established under the chairman to audit and validate various operational activities within the organization, so as to assist the company in logically achieving operational effectiveness and efficiency and ensuring the reliability and regulatory compliance of financial reports. The board of directors is formed by two directors with professional background and technical experience and two supervisors to operate and supervise the organization. The staffing of the board is as follows:

Chairman Robert LinDirector Jonney ShihSupervisor Jerry ShenSupervisor Mark Lee

Title Name

1989 Company founded in Taipei, Taiwan.

1995 ISO 9001 certified in Taipei.

1997 Initial Public Offering in Taipei, Taiwan.

1998 ISO 14001 certified in Taipei.

1999 First Taiwanese company certified by CableLabs in cable modem.

2001 TL 9000 certified in Taipei. Wi-Fi certified. Establish China manufacture factory in Suzhou.

2002 OHSAS18001 certified in Taipei. TL9000 certified in Suzhou

2006 Become a member of ASUSTek. TS16949 certified. ISO 14001 ,OHSAS18001 certified in Suzhou.

2007 QC080000 certified. ESD S20.20 certified in Suzhou.

2009 ISO/IEC17025 accredited in Suzhou.

2010 ISO 14064-1 verification in Suzhou.

2012 ISO 13485 certified.

2013 Produce the first edition of CSR report.

Milestone Highlights

2

Askey Profile

Askey Organizational Chart


08

Chairman

2013/11/11

CEO

Chairmanoffice

CEOoffice

LegalAffairs

InternalAudit

Procurement& Material

TaipeiManufacture

QualityAssurance

Test andEvaluation

CarElectrical

R&D Sales MIS Finance Management

(WJ)Logistics

(WJ)Factory

(WJ)Finance

(WJ)Management2

Askey Profile

CSR Committee

CSR Committee Organizational Chart

Job Description


09

According to the WBCSD, “Corporate Social Responsibility is the continuing commitment by business to contribute to economic development while improving the quality of life of the workforce and their families as well as of the community and society at large”. When establishing the CSR Committee, therefore, Askey shall register, assess and identify the impact caused to CSR by its activities, product production processes, infrastructure, change, and workplace, including activities of administrative departments. Askey shall assess the impact on CSR and ESH of environmental aspect, safety and health risk, employee benefits, and business ethics. Askey shall also quantify the potential risks produced by activities to identify their significance and risk. The committee chief shall hold a meeting every 60 days and unscheduled meetings as necessary.

Various units Job Description

Committee Chief

Management Representative

Executive Secretary (General Affairs Department, Administration Division)

Executive Secretary (Administration Division, Management Headquarters) Executive Secretary (Customer Quality Assurance Division)

Other related departments

Committee Chairman Robert Lin

Management RepresentativeSteven Chang

GeneralDirectors

WJFactory QA Test and

VerificationLogisticsR&DSales MIS Finance Admin Procurement

Draft the objectives and policies for sustainabledevelopment.

Environmental protection, health and safety.

Customer communication and feedback.

Policies supporting sustainable development.

Business ethics and labor rights.

Establish the CSR system.

2

Askey Profile

Corporate Finance

10

Askey spares no effort in the field of research and development. In 2013 we invested in an R&D fund amounting to NT$15.1 billion, which accounted for 4.3% of the operating revenue. Compared to NT$13.9 billion in 2012, the amount was increased. Our Suzhou Plant continuously benefits from the “deductible tax for investments in technology development”, a tax incentive from the local government.The overall revenue in 2013 increased by about 20% of 2012, with after tax profits increased by NT$47 million. This suggests that the company is growing steadily after the strategic re-adjustments of products and organization.

Net Operating Revenues

Net operating revenues(Expressed in thousands of NEW TAIWAN DOLLARS)

2010 2011 2012 20130

10,000,000

20,000,000

30,000,000

40,000,000

27,926,199 27,892,768 29,448,015

35,612,032

2010 2011 2012 2013

29,582

312,617 328,979

376,698

50,000

100,000

150,000

200,000

250,000

300,000

350,000

400,000Consolidated Net(Loss) Income

Consolidated net(loss) income(Expressed in thousands of NEW TAIWAN DOLLARS)

2

Askey Profile

Business Risk and Management

11

Global warming is one of the most concerning environmental issues in recent years. Anomalies due to annual

temperature rises result in glaciers melting, rainstorms and droughts which impact upon water resources and the

environment and even threaten human lives. In 2010 the grand flood of the century in southern China caused severe

casualties and economic damage to local areas, even transportation was interrupted. An unexpected crisis can bankrupt

enterprises or cause tremendous damage to them. Should enterprises need to quickly find an alternative production

location, the impact on the entire supply chain of the industry can be minimized. For this reason, to ensure business

continuity by protecting key operating processes against the impact of disasters, we implemented Business Continuity

Management (BCM) to combine prevention with recovery and control measures. In addition to reducing business

discontinuation due to major failures, accidents or disasters to an acceptable level, BCM endures employee safety and

business continuity. Lastly, by identifying potential impacts threatening the organization and establishing a flexible

responsive framework, we not only enhance business continuity capability and competiveness, but also protect the

benefits of customers, shareholders and the company. Based on the emergency events inside and outside of the plant,

such as fires, explosions, earthquakes, floods and communicable diseases, we organize at least one emergency

response exercise each year to improve the emergency response ability of personnel and enable them to get familiar

with the evacuation plan.

2013 fire drills (Suzhou)2

Askey Profile

Business Risk and Management

12

2013 fire fighting course (Taiwan) 2013 first aid training (Taiwan)

2013 fire drills (Taiwan) 2013 escape training(Taiwan)

2013 fire drills (Taiwan) 2013 emergency notification (Taiwan)2

Askey Profile

Stakeholder Identification and Communication

13

Stakeholders are individuals or groups affecting

or affected by the business activities.

Stakeholder interaction is an important part of

business operation. As it is necessary for Askey

to assume its responsibilities and perform its

obligations for stakeholders, we establish

comprehensive communication channels to

understand the topics of customer’s

stakeholder’s concern regarding the company.

These topics may change and even be difficult

to execute, but they all provide a reference for

our preventive and corrective action and even

our development strategies after further

planning.

Stakeholders Askey responsibilities 　 Communication channels

Product designCustomer satisfactionQuality serviceEnvironment and social responsibility

Employee developmentRespect for human rightsHealth, safety and the environmentWages and benefits

Operational erformanceOperational strategy

Fair tradeGreen procurementSupplier social responsibility

．Customer satisfaction survey．Product information on Askey official 　website．Maintain customer contacts through 　periodic meetings and correspondence．Periodic customer audits

．Employee suggestion box．Employee welfare committee．Internal and external training．Labor-management meetings．Labor safety committee

．Periodic financial reports．Askey board of directors

．Supplier conference．Supplier audit．Askey B2B platform．Supplier CSR Commitment．Supplier complaint box

．Assessment and evaluation．OSH Committee

．Community owner meetings．Charitable activities

．Maintaining good interaction with 　competent authorities and participating 　in related seminars.．Regulatory compliance

Customer

Employee

Shareholder

Supplier

Contractor

Community

Government

Safe work environment

Community careProtection of surroundings

Regulatory complianceCooperation with related publicity activities3


Materiality Analysis

14

The CSR Committee gather relevant departments to discuss the topics of stakeholder concern and develop the “CSR

Questionnaire” distributed to stakeholders to collect feedback from stakeholders and the topics they are concerned

about. After collecting the questionnaires, we calculate the weighting of each item and its impact on business

operation. Finally, after obtaining the weighted mean, we sort the priority of the topics. Based on the analysis results,

topics are placed in the materiality matrix. Topics located near the upper right corner are prioritized for handling and

response. With materiality analysis, we hope to understand the way stakeholders think and their needs, so as to

respond to their needs in business operation and meet social expectations for sustainable operations.

Major topics identified are reported in different sections of the report to address the needs of stakeholders.

Major issue 　　　　　　　　　　Chapter

Risk management、Operating performance、Legality

Stakeholder Concern Level

Com

pany

lmpa

ct L

evel ．Governance

．Employee relations．Environmental Expenses．Communicate with 　stakeholder．Employee retention．Product management

．Innovation management．Social welfare．Supply chain strategy．Occupational safety and 　health．Customer Service．Employee education and 　training

．Riskmanagement．Legality．Environmental 　strategy．Environmental 　protection

．Human right．Operating performance．Energy and carbon 　reduction

Environmental strategy、Environmental protection、

Energy and carbon reduction

Askey profilection

Askey and environment

Friendly work placeHuman right

3


Friendly Work Place Policy and Goal


15

At Askey, we never let employees expose to and work in a hazardous environment. We provide employees with a healthy and safe working environment through mutual trust and respect. We strictly observe regulatory requirements and are not involved in forced labor or child labor of any kind and in any form. We have even established the “Child Labor Remediation and Juvenile Worker and Penal Labor Management Regulations” and the “Labor and Ethics Review Procedure” to realize child labor remediation and protect the rights of juvenile labor and penal labor and strictly enforce labor moral hazard assessment.Upon the foundation of regulatory compliance, we support the freedom of association of employees. At Askey Wujiang, we have established a labor union and selected employee representatives to promote workplace consultation and discuss related labor issues, with 100% workplace consultation having been achieved. Although no labor union has been established in Taipei Headquarters, employees can report workplace problems through the employee welfare committee or employee suggestion box ([email protected]).

At Askey, we do not pay employees differently because of their gender. With reference to the Act of Gender Equality in Employment: Employers shall not discriminate against applicants or employees because of their gender or sexual orientation in the course of recruitment, screening test, hiring, placement, assignment, evaluation and promotion.” The ratio of male to female employees receiving evaluation each year at Askey Taiwan and Askey Suzhou is 100%. With reference to local labor laws and regulations, the amount of wages shall be the same for both genders. Both male and female employees receive a minimum wage. The company holds no discrimination between local employees and indigenous employees. In 2013 no discrimination of any kind was reported. In addition to following the requirements of labor laws and regulations, we aggressively participate in the wage survey organized by a well-known consulting company to ensure the overall compensation system is competitive in the recruitment market. The company provides employees with releases of different kinds of bonuses based on local customs, a performance bonus based on operational status, and a patent bonus and recommendation bonus. Besides wages, we have planned different benefits for employees. According to the laws and regulations of Taiwan, the company arranges National Health Insurance, labor insurance, group employees, new labor pensions, and illness and disability insurance for employees on the date of reporting. In addition to the wedding and funeral allowances, there are gift certificates on the employee’s birthday and three major festivals. The company also gives discounts for employees to purchase Askey products.

Salary and Welfare

4

Friendly Work Place


16

In Taiwan, for employees to take care of and breastfeed their children, after working at Askey for one full year,

employees may apply for unpaid parental leave of not longer than two years in accordance with the “Regulations for

Implementing Unpaid Parental Leave for Raising Children” specified in paragraph 4 of Article 16 of the Act of Gender

Equality in Employment for each children under three years of age. During the parental leave, the company will make

proper arrangement of the employee’s work. After the leave, the employee will reinstate the same job in the same

department. In Suzhou, the parental leave for female employees is subject to the Jiangsu Province Female Worker

Labor Protection Regulations: female employees with a baby under one year of age may enjoy two “breastfeeding”

sessions during each shift, each shall be 30 minutes. Female employees with multiple births may enjoy an extra 30

minutes of breastfeeding each session, for each additional baby. Female employees may combine two breastfeeding

sessions in one shift. The breastfeeding time and the travel time back and forth from work, and breastfeeding, shall

be included in the working time, and the corresponding work quota shall be deducted. Female employees may

extend the breastfeeding period when the baby is diagnosed a weak child after he is one year old; provided that the

extension shall not exceed six months.

Parental Leave

Employee reinstatement rate and retention rate after parental leave in Taiwan

Year

Number

Percentage

Employee reinstatement rate and retentionrate after parental leave in Suzhou

2011 2012 2013 Total

3 1 6 10

100% 100% 33.33% 77.78%

Year

Number

Percentage

2011 2012 2013 Total

152 159 210 521

60.1% 76.03% 57.87% 64.67%

4

Friendly Work Place


17

New talent is always an important corporate asset of Askey. In talent cultivation, we start with taking care of employees

and caring about their long-term development. With reference to the occupational requirements of their job and the

need for corporate decision, we arrange comprehensive learning opportunities and resources to help employees improve

professional competencies. In the talent cultivation plan, therefore, we reinforce skill development in newcomer training

and provide employees with a flexible and convenient learning platform, and develop the management competency of

managers to improve leadership and management quality. Related practices are as follows:

I. Reinforcing skill development in newcomer training and providing a flexible and convenient learning platform

1. Pre-service training for newcomers

For new comers to quickly and comprehensively understand Askey’s corporate vision, mission, operational philosophy,

corporate culture, and systems, new employees will receive pre-service training immediately on the reporting day. In the

training we also arrange education about labor safety and health, prevention of sexual harassment and sexual

discrimination, and the code of conduct and code of ethics for employees.

2. Professional training for newcomers

For new employees to adapt to and infuse with their job as early as possible, newcomer training is implemented by

means of e-learning for employees to plan a personal learning schedule more appropriately and with greater flexibility.

On the e-learning platform we also arrange a wide variety general education courses and professional courses to provide

employees with a more convenient self-learning environment.

II. Developing the management competency of managers to improve leadership and management quality

Based on the training goal of management personnel, we plan the management competency training program. Through

training activities we develop the goal development, organization, decision-making, supervision and cultivation abilities

of management personnel, so as to improve their leadership and management quality for the management job.

Professional Training

4

Friendly Work Place


18

Professional Training

E-Learning platformTPS training

At Askey Taiwan, the training hours in 2013 reduced

compared to 2012, this is mainly because the improvement

of the management competency of management was the

training goal of 2012, and it was not the training target of

2013. In training for indirect and direct personnel, we

focused on training for professional employees to enhance

their professional competencies in 2013, and the overall

training hours thus reduced. In addition, as the job attribute

of each department varies, to enable employees to manage

time with greater flexibility, some physical training courses

were replaced by e-learning courses. Therefore, the length

of e-learning increased accordingly

Average Training Hours/Person(Taiwan)

MGNT IDL DL e-learning0

10

20

30

40

50

Hours2013

2012

4

Friendly Work Place


19

Professional TrainingAt Askey Suzhou, the training hours in 2013

increased compared to 2012, this is mainly

because to train core professional employees

was the focus of 2013, and the training hours for

indirect personnel thus increased. In

management competency training for

management, as to improve the competency of

core professional employees was the focus of

2013, the length of management competency

training for management thus reduced

accordingly. The training hours of direct

personnel and e-learning were similar to that of

2012, as the training content was more or less

the same in both years.

Total 8,873 2,592 29,178.6 6,765.9

Year 2012 2013 2012 20132012 2013

MGNT 409 286 40.5 0.5312,973 151

IDL 3525 1,085 13.5 1.8713,326.3 2,032.5

DL 380 68 12.8 2.13676.8 145

e-learning 4,559 1,153 1.6 3.852,202.5 4,436.4

TaiwanTotal Number of Trainees

Total Hours of TrainingAverage Training

Hours/Person

Total 43,243 72,017 119,336 120,510

Year 2012 2013 2012 20132012 2013

MGNT 1,513 315 2.52 1.633,820.75 514

IDL 1,303 911 4 6.575,212 5,990

DL 26,252 24,655 4 4105,008 98,620

e-learning 14,175 46,136 0.42 0.335,295 15,386

SuzhouTotal Number of Trainees

Total Hours of TrainingAverage Training

Hours/Person

Average Training Hours/Person(Suzhou)

MGNT IDL DL e-learning0

2

4

6

8

Hours 2013

20124

Friendly Work Place

8.1 SA8000介绍

SA8000即“社会责任标准”,英文全名是Social Accountability 8000的英文简称,是全球首个道德规范国际标准。

SA8000宗旨是确保供应商所供应的产品,皆符合社会责任标准的要求。

第八章 SA8000&EICC


20

Human Right Education and TrainingAt Askey Taiwan, as sexual harassment and sexual discrimination

topics have been included in the pre-service training for

newcomers, newcomers will receive related education

immediately when they report to the company. Ethics and

conduct are also very important in Askey. Both topics are also

arranged in the pre-service training for newcomers. In addition,

we distribute the Askey Work Rules to newcomers and remind

them to follow these rules. Therefore, no violation of false

accounting, workplace discrimination, or bribery was reported

this year. To help employees solve problems, we have set up a

suggestion box, both physical and virtual, in the plant for

employees to file their complaints or share their opinions with

management by specifying the reasons, facts, and contents in

writing. Externally, stakeholders can report any problems through

our external communication channels (such as the Askey official

website and report email [email protected]).

At Askey Suzhou, newcomer training includes a CSR overview

emphasizing the Electronic Industry Code of Conduct (EICC) and

the Social Accountability 8000 International Standard (SA8000),

each course takes about 0.5 hours, with a 100% newcomer

training rate.

EICC&SA8000 newcomer training

4

Friendly Work Place


21

Human Right Education and Training

CSR online training

In e-learning, the training on human resources and environmental protection and

safety in CSR are reinforced for employees working at Askey for one full year, hoping to

let employees understand the code of ethics they need to follow and the OHS and

occupational injuries and diseases they need to prevent. Each course is about one hour.

To protect the rights and benefits of employees and to provide them with a work

environment with equality, we have established the “Employee Complaint Handling

Procedure” for employees to file their complaints about inequalities in human rights or

unfair treatment at work. In 2013 we received a total of 95 complaints, and the

resolution rate was 100%.

．Report to the complaint hotlines: 1505-0391-885 or 615885

．Report to the Employee Care Support Group

．Report to the management representative and counselors

．Report to the department head

．Directly report to the HR or General Affairs office

．Directly report to the employee suggestion box

．Email to [email protected]

Friendly Work Place


22

Human Right Education and Training

In-Service Training

Year Category Total Number of Trainees Percentage Year Category Total Number

of Trainees Percentage

2012 Human right

Human right

Human right

Human right2013

396 100%

97 100%

Taiwan

2012

2013

27555 100%

25566 100%

Suzhou

At Askey Suzhou, employees are encouraged to take in-service training. Therefore, we have launched industry-academy

cooperation with some schools, such as the Suzhou City Wujiang Confederation of Trade Unions Employee School (including

the distance education college of Beijing Language and Culture University and Xian Jiaotung University), for employees to

grow together with the company. In 2013, Wujiang Confederation of Trade Unions Employee School organized two

presentations on their in-service continuing education programs (Spring and Fall). By then end of 2013, the in-service

continuing education rate was 0.6%, and 100% of participants completed the program and received the certificate.

In-service training information

北京語言大學

對外漢語

英語

金融學

人力資源管理

韓語/日語

會計學

西安交通大學

工商管理

電氣工程及其自動化

機械設計製造及其自動化

交通運輸

計算機科學與技術

土木工程

4

Friendly Work Place


23

Competition

The Asus Slow Pitch Softball Friendship Games 2013 organized by the Asus Employee Welfare Committee aims to

encourage employees to take part in proper leisure activities, cultivate team and mutual support spirit, and improve the

physical health of employees. Askey employees also won the second prize in the games.

At Askey, we organize the Toyota Production System (TPS) competition regularly to improve and integrate engineering

processes and build the preliminary system framework, so as to shorten lead-time and enhance productivity. With the

results of the TPS and mutual encouragement, we aim to pursue continual improvement and growth together.

TPS Competition

Slow Pitch Softball Competition

4

Friendly Work Place


24

Celebrations

To enrich the after-work life and to improve the spiritual and cultural pursuit of employees, we organize celebrations

during the Mid-autumn Festival and the year-end party.

Mid-Autumn Festival and the Year-End Party

4

Friendly Work Place


25

Appointment Process

When recruiting new talent externally, we will consider local personnel to be high-level officers and aggressively recruit excellent talent in different fields to join Askey in accordance with the Askey personnel selection process. All candidates must pass the interview, examination, test, and health examination before employment. When there is an employment change, Askey will proceed in accordance with Article 16 of the Labor Standard Law, which shall be observed by both the employees and employer.1. Notification shall be made at least ten days in advance to employees who have been working for the organization for more than three months but less than one year.2. Notification shall be made at least twenty days in advance to employees who have been working for the organization for more one year but less than three years.3. Notification shall be made at least thirty days in advance to employees who have been working for the organization for more three years.

By the end of 2013 there were in total 1,153 employees at Askey Taiwan, including 286 management personnel, 181 professional personnel, 679 engineering personnel, and 12 professional staffing personnel. Among 286 management personnel, 19.58% were female. In the same time period at Askey Suzhou, there were totally 782 employees, including 619 management personnel, 331 professional personnel, 6,333 engineering personnel, and 12 professional staffing personnel. Among 619 management personnel, 30% were female.

Privision of candidate's data

Wage recommended by the HR.

Data provision of the employing unit (dedicated) data

Employment procedure and approval

President's approval

HR notification to accepted candidates

0

20

40

60

80

100

% %

Gender distribution in the management(Taiwan) Gender distribution in the management(Suzhou)

Male Female

20122013

0

20

40

60

80

Male Female

201220134

Friendly Work Place

2013 Workforce structure and location(Taiwan) 2013 Workforce structure and location(Suzhou)

Categories Taiwan Suzhou Japan Total

MGNT 238 47 1 286

PRO 180 1 0 181

ENG 678 1 0 679

Special assistant 7 0 0 12

Total 1,103 49 1 1,153

Categories Suzhou Total

MGNT 619 619

PRO 331 331

ENG 1,110 1,110

IDL 5,223 5,223

Total 7,283 7,283

MGNTENG

PROSpecial assistant

MGNTENG

PROIDL

2013 Gender & Age distribution in the employee(Suzhou)

FemaleMale

0%

21~30

31~40

41~50

51~60

20% 40% 60% 80% 100%

2013 Gender & Age distribution in the employee(Taiwan)

FemaleMale

0%

21~30

31~40

41~50

51~60

20% 40% 60% 80% 100%


26

58.89%

24.80%

0.61%

15.70% 72%

15%

8%5%

4

Friendly Work Place

2013 Gender & Age distribution above the manager(Taiwan)

2013 Gender & Age distribution above the manager(Suzhou)

2013 Turnover rate by age(Taiwan) 2013 Turnover rate by age(Suzhou)

2.44%

19.82%

59.76%

17.68%

0.30%

age

age

21~30 age31~40 age

41~50 age

age

age

21~30 age31~40 age

41~50 age63.91%

29.44%

0.01%1.03%5.61%


27

FemaleMale

0%

31~40

41~50

51~60

20% 40% 60% 80% 100%

FemaleMale

0%

31~40

41~50

20% 40% 60% 80% 100%

4

Friendly Work Place

2013 Turnover rate by gender 2013 Turnover rate by DL&IDLDL: Direct Employees; IDL: Indirect Employees


28

100

80

60

40

20

0Male Female

TaiwanSuzhou

100

80

60

40

20

0DL IDL

TaiwanSuzhou

4

Friendly Work Place


29

Besides planning employee insurance and benefits in accordance with the local laws of Taiwan and mainland China, Askey specifically specifies in the “Disaster and Illness Compensation and Relief” clause in the “Newcomer Manual and Work Rules”. Employees who are killed in the line of duty (including deaths as a result of occupational diseases) will be given a funeral/burial allowance at a multiple of their average wage, and their dependents will be given death compensation. In addition to helping the family to claim insurance, the company will release a death relief fund to the family of employees who die not in the line of duty. The company will also plan a fund for the death relief fund in the annual budget.

To provide employees with a safe and comfortable work environment, we have implemented respectively the ISO14001 Environmental Management System and the OHSAS18001 Occupational Health and Safety Management System. We have also formed the OHS Committee. At Askey Taiwan, there are seven members in the committee, including the chairman as the committee chief and three members are elected by employees, commanding 43% of total members. At Askey Suzhou, employee representatives share 53% of the committee members. The committee holds a committee meeting every three months for employees to effectively participate in workplace health and safety.

At Askey, we value employees’ health and provide a series of prevention plans. We also arrange regular physical examination for employees and follow up the abnormal condition of employees. Employees can understand their health condition and take early intervention of their health problems, so as to build a healthy and happy work environment.

Health and Safety

Top Ten Anomalies in Askey Health Examination%

0

10

20

30

40

50

60

70

80

Abdominal

ultrasound

BMI

CHOL

Waistline

LDL-CHol

T-G

Pulse

SGPT

UA

Diastolic

4

Friendly Work Place


30

Health Talks Participation Health Activity Participation

Health Effect of Male Hormones

Protect Happiness and Value Yourself

Signs and Ten Dangers of Cancers

Simple Stress Release for Happy Work

Tobacco Hazards At A Glance

Three Hpyer’s At A Glance

Sleep Apnea

95.2%

98.6%

95.2%

98.7%

98.6%

95.2%

96.6%

Diet Education

Healthy Diet

Participation

1,250 sets/monthon average

Stair climbing activities

Flu Vaccine Immunization

28.2%Monthly Lucky Draw for Taking Stairs

96.8%

Health Passport Point Collection 450 persons-time

Free Physical Fitness Test 97.2%

Blood Donation 442 bags

Human Papillomavirus (HPV) Vaccine Immunization 68 employees

Free Papanicolaou Test 95%

Bone Mass Measurement 96.7%

Weight Loss Class 30 employees

At Askey Suzhou, we timely activate the corporate epidemic prevention

mechanism in accordance with the alert level of severe diseases announced

by the Chinese Center for Disease Control and Prevention. We also collect

information every day with reference to epidemic development,

appropriately purchase epidemic prevention items, and provide employees

with relevant health education, so as to enrich the self epidemic prevention

knowledge of employees. If an infected case is detected, we will advise him

to take appropriate rest in accordance with the signs and symptoms and

follow up his condition daily.

4

Friendly Work Place


31

Occupational AccidentIn 2013 occupational injuries occurred to five employees in Taiwan; all occurred due to traffic accidents. Two employees were unable to go to work in the following day. One female employee was absent for 24 hours and one male employee was absent for 30 hours. The disabling injury severity rate (SR) reduced compared to 2012, as the company reinforced the publicity of traffic safety, which reduced the number of severe car accidents.The company’s production center, Askey Suzhou has more industrial safety events compared to Askey Taiwan. In 2013 there were ten industrial safety events, and no traffic accident was reported. After each industrial safety event, management investigated the cause and took immediate corrective and preventative action at the same time, to correct the situation and eliminate the causes to prevent recurrence. A number of industrial safety event types were categorised from all industrial safety events that occurred in the year, in order for management to reinforce worker education, so as to prevent their recurrence.

Occupational Injury and Illness Statistics(Taiwan)

Traffic safety poster

Occupational Injury and Illness Statistics(Suzhou)

Note：Disabling Injury Severity Rate (DISR, SR): Total number of injured days off work in every 1,000,000 manhours workedSR=(Total Disabling Injury Days x 106)/Total Work HoursDisabling Injury Frequency Rate (DIFR, FR): Total number of disabling injuries in every 1,000,000 of man hours workedFR=(Disabling Injuries x 106)/Total Work Hours

FR SR

0.670.67

4.81

16.45

2.541.02

1.521.20

2010 2011 2012 2013

FR SR

8.24

0.37

21.46

15.04

20.16

0.650.540.43

2010 2011 2012 2013

4

Friendly Work Place

Environmental Policy and Goal

32

The products of Askey comply with international regulations , such as Restriction of Hazardous Substance(RoHS)、

Waste Electrical and Electronic Equipment(WEEE) and Energy-related Products(ErP). The purpose of complying with

international regulations is satisfied with customer and assure our products meet the requirements of environmental

quality. Askey can not only implements the Corporate Social Responsibility depending on regulations above but also

complies with local regulations of customer’s country. Askey did not violate any environmental regulations in 2013 and

was not issued monetary value of significant fines or non-monetary sanctions.

After Askey introduced RoHS in 2006 and international companies were increasingly concerned with the control of

hazardous substance, we continued to focus on environmental regulations updates and filled the requirement of

customers. In addition , Askey also introduced IECQ QC08000 Hazardous Substance Process Management (HSPM) to

improve the internal management and concerned about China RoHS, Halogen Free and Registration, Evaluation and

Authorization of Chemicals(REACH) at the same time. As mentioned above, these process ensure that products do not

contain banned substance or substance of very high concern, in order to prevent the risk of cancer, teratogenesis and

bioaccumulation. In the same way that ozone depleting substances were banned in order to protect the ozone layer

and reduce the impact on the ecosystem.

Askey Hazardous Substance Free Management

2005 2006 2007 2008 2009 2010 2011 2012

2005 Q11st Green model

2006/7/1EU RoHS

2007/3/1China RoHS

RoHS 2.020011/65/EU

QC080000

REACH

HF(Halogen Free)Program

5


Environmental Management and Implement

33

Askey’s quality system follows the International Organization for Standardization(ISO) and IEC Quality Assessment

System for Electronic Components of International Electrotechnical Commission(IEC) in order to ensure products

comply with requirements of customers and environmental regulations of customer’s country. Askey obtained all

kinds of certificates included QC08000, ISO 9001, ISO 14001 and OHSAS 18001. In addition , Askey also organized the

committee of Hazardous Substance Free(HSF) that holds meetings regularly and sets environmental goals of

short-term and long-term. If products can’t comply with requirement of HSF, the next step in the HSF committee will

make further discussion and improve the situation immediately.

HSF Committee

Generalmanager

GeneralDirector

Commissioner

GS CE Lab IQC Sales Sourcer SQA FactoryQS5


Supplier Environmental Management

34

Suppliers can obtain the latest document of management standard of controlled substances for Askey green

products through they visit the web platform of B2B e-Supply Chain System at the first time. In the phase of

approving components, component engineering(CE) reviews the relative issues in accordance with suppliers submit

the information of green products(GP) to Askey, and then Askey can implement projects of GP requirement . If

customers require special customizations of GP, Askey will deal with special requirements by projects to ensure

compliance with customers.

Askey Supply Chain Platform

GP Survey

CertificationTest reportMCDComponent approval system

GP date

Management Standard of ASKEY Green Products

綠色需求

回饋客戶資料審查

GP requirement

Customer feedback

Review the issue

5


Energy Resource Management and Waste Reduction

35

Askey Taiwan Headquarters in Zhonghe built a production line in 2012, the waste needed recycling in 2013 thus

increased by 20% (mostly production-related waste) compared to 2012. Therefore, a temporary waste storage area

was built in the plant. Besides declaring related outputs and storage conditions in accordance with environmental laws

and regulations, we inspect the hygiene of the storage area every month. After depositing waste to a certain level, we

immediately ask a contracted legally registered class A waste disposal service provider to clean up the waste, and so as

to ensure the optimal recycling of said waste.

Waste Disposal of Askey Taiwan

Note：The weight do not contain waste computers and waste equipments.

Recycling wastes in 2012&2013(Taiwan)

The proportion of recycling wastes in 2013(Taiwan)

The proportion of recycling equipments in 2013(Taiwan)

2012 20139

10

11

12

10.0726

11.57847

ton15%21%

17%

3%

44%

CRT

Printer

LCD

Personal computer

Notebook

0.04%3.63%3.67%

2.10%

42.56%

24.09%

5.13%

10.54%4.53%

3.25%

0.46%

Mixed metal

PCBA

PCB

Solder Dross

Transformer

Miscellaneous electronic parts

Cable

Plastic

Iron

Aluminum

Paper

5



36

Askey Taiwan Headquarters in Zhonghe built a production line on the 7th floor in middle of 2012. Electricity

consumption of air-conditioning or lighting due to the increase in equipment, capability and personnel afterwards has

since been increasing. There was not significant change in the annual electricity consumption of Askey Taiwan before

2012. Based on the electricity consumption of 2011, electricity consumption in 2013 increased by 447.6MWh,

equivalent to the annual electricity consumption of the entire 7th floor. Askey Taiwan thus implemented a series of

energy saving measures. In 2013 a total of 66.817MWh was saved. These energy-saving measures will be evaluated

Electricity Consumption of Askey Taiwan

Electricity consumption in 2011, 2012&2013(Taiwan)

ItemImplemented

energy-saving measuresActual Amount

of Investments(NT$10k)Amount of annual efficiency(NT$10k) Description

Electricity Consumptionreduced (KWH)

Lighting

Lower-capacity condensingwater pump

Control lighting circuits at nighttime with signals from the security system.

Replaced the 25hp condensing water pumpwith a 10hp condensing water pump in thewarehouse(HP)

801

2 53

66.7

85

39,997

26,820

5737.20

5,500

5,700

5,900

6,100

6,300

6008.40

6184.80

KWH

2011 2012 2013

5



37

As the production base of the company, this report will focus on waste produced by and the electricity consumption

from production of Askey Suzhou.

Waste Disposal and Energy & Resources Consumption of Askey Suzhou

In 2013 Askey Suzhou classified and recycled a total of 869 metric tons of waste, including waste cartons, waste

plastics, waste pallets, and waste from production. As the model and quantity of products vary each year, the

quantity of the waste produced differs. The environmental and safety unit classifies and disposes of waste based on

the output volume each year to reduce environmental load.

Waste Disposal of Askey Suzhou

Recycling wastes in 2011, 2013&2013(Suzhou) The proportion of recycling wastes in 2013(Suzhou)

615

532

869

2011

100

300

500

700

900

2012 2013

ton

Corrugated paperFlexible plasticPalletCableAluminumIronTransformerPlasticElectronic partsESD boxPCBPCBADianmuMLCC&RES

3.31%

0.40%

0.00%

1.21%

0.27%

1.05%1.05%0.01%1.05%

0.01%0.14%0.03%0.08%0.01%

31.27%

60.10%5



38

The volume of wastewater increased in 2013 because of

the increase of water consumption by the a/c cooling

system. When temperature rises in summer, the chilling

system needs water to cool down to prevent system

from over-heating. Also, as the number of workers during

summer and winter breaks was excessively high, we

needed to open additional dormitories to accommodate

them. Water consumption thus increased.

Wastewater Drainage of Askey SuzhouCompared to 2012, electricity consumption in 2013

increased by 1294.98MWh. This is mainly because of

capability increase from 38,335.7k sets in 2012 to 44584k

sets in 2013, or by 16.3%. Then, the electricity consumption

of air-conditioning also increased when air-conditioner usage

at employee dormitories increased because the summer

temperature in 2013 was persistently high.

Electricity Consumption of Askey Suzhou

Wastewater emission in 2011,2012&2013 Electricity consumption in 2011, 2012&2013(Suzhou)

2011 2012 2013420,000

440,000

460,000

480,000

500,000

520,000

540,000

560,000

ton

534634.40

474251.20

547046.40

2011 2012 201344,000

45,000

46,000

47,000

48,000

49,000

50,000

51,000

52,000

53,000

54,000

MWH

47679.24

52045.35

53340.33

5



39

With the waste heat recovery unit of the air-compressor and the hot water storage tank, natural gas consumption

reduced significantly in 2013 to bring a positive effect to both the environmental and economic dimensions.

Natural Gas Consumption of Askey Suzhou

Natural Gas consumption in 2011,2012&2013

Air compressor waste heat Water storage tank

2011 2012 20130

100,000

200,000

300,000

400,000

500,000

600,000

m3

513006.00

380495.00

73849.00

5



40

GHG Emissions of Askey Suzhou

2013 Emission Sources（Indirect）

Electricity 53340.33MWH 43205.66

2013 Emission Sources（Direct）

Resources Usage amount

Resources Usage amount

Natural gas

Diesel fuel

Gasoline

Other

73849 m3

10978L

49714L

104.51

29.08

110.68

1137.69

2011 2012 2013

44,000

43,000

48,000

45,000

46,000

47,00047056.4

45660.09

44587.625


The proportion of RoHS parts The proportion of RoHS products

Eco-Design

412011 2012 2013

80%

84%

88%

92%

96%

100%

2011 2012 201380%

84%

88%

92%

96%

100%

5


To ensure product quality and service, we provide customers with related product inspection reports and shipping

information after shipping, for customers to understand the quality standard and shipping situation of products.

When product defects are reported from the market after delivery and during warranty is valid, we are responsible

for the RMA (return material authorization) to repair the defects and re-ship products. We also provide customers

with a repair report. In addition, we analyze major RMA defects every week and feed back to the production line to

make improvement of the subsequent lots in accordance with the following process.

To ensure product quality and service, right at the design phase we take into account the safety regulations and

requirements of different countries, such as the UL/FCC of the USA, the CE Mark of the EU, and the 3C certification

of mainland China. Most importantly, all products must meet relevant requirements and past related certifications

before mass production. Therefore, no fine for violation of laws and regulations related to product/service

provision and use in 2013.

Product Responsibility Policy and Goal

42

RMA

Production

Shipment inspection

Customer receives


6

After receiving customer feedback or complaints, we must respond to customers within 24 hours for product quality issues. The actual time of release of the official report will depend on the cause analysis. Based on the problems raised by customers, we will discuss with customers to take corrective action to make improvements to products that have been delivered to customers or products waiting to be shipped.

We have also tightened the scoring policy of the customer satisfaction survey by adding two variables to the original questionnaire: number of customer complaints and customer scorecard. Two customer satisfaction surveys were conducted in 2013 on customers within the top 80% sales bracket of the company. After each survey, we discussed items with a lower score and the suggestion of customers and reported the improvement plan to customers. Customer satisfaction in surveys conducted in the first and second half of 2013 was 80.3% and 80.7% respectively, which was below the 2013 target at 85%.

Protect the Interests of Customers

43Scoring：Customer satisfaction = Satisfaction questionnaire +Quality status+Customer score card

Customer satisfaction Survey

Survey results collect

If achieve targets? End

Submittingto customers

Root cause analysis

Improvementmeasures

Policyimplementation

Yes

No

100%

90%

80%

70%Y11,Q1 Y11,Q2 Y11,Q3 Y12,Apr Y12,Oct Y13,Apr Y13,Oct

Actual

Goal

87.6

90.190.1

78.3

80.3 80.7

90


6

When opening a new supplier file, we will attach the Commitment to Integrity of Supplier and ask this supplier to sign

the commitment before starting trade with this supplier. Most parts and components are supplied by world-leading

suppliers. Most shells and packaging materials are supplied by local suppliers, accounting for about 6% of the

procurement amount.

According to the U.S. Securities and Exchange Commission, all companies publicly offered in the USA must disclose

information regarding the use of conflict minerals in their products. The enterprise’s supervisory responsibility of

their upstream supply chain is raised to investigate conflict minerals with reference to customer requirements. The

EICC/GeSI Conflict Minerals Reporting Template drafted by two private organizations: Electronic Industry Citizenship

Coalition (EICC) and Global e-Sustainability Initiative (GeSI) is applied for manufacturers to validate if suppliers use

tantalum (Ta), tin (Sn), wolfram (W), and gold (Au) in their parts and if these elements come from the mines in

Democratic Republic of the Congo or nearby conflict regions.

Supply Chain Management

44

6


Supplier CSRAskey hopes to pursue sustainable development with

suppliers. Besides requesting suppliers to sign the “CSR

Agreement” with Askey, we will conduct unscheduled audits

on suppliers based on their shipping volume and risks. In

addition to production and technology, CSR will become a key

audit item in new supplier evaluation. In practice, we will ask

suppliers to conduct a self-evaluation based on the different

CSR dimensions. Then, we will rate suppliers in terms of their

work environment, ethics, working time, and occupational

health and safety. High-risk suppliers in the self-evaluation will

be rated as unqualified vendors. Onsite audits will be

conducted on low-risk suppliers to validate if they meet the

Askey requirements. In 2013 we conducted onsite CSR audits

on 94 suppliers, and 145 suppliers conducted self-evaluation

and submitted supporting documents to Askey. At present, all

Askey suppliers have passed our CSR audit.


45

Ethics Labor

Environment Health and Safety

CSR Management System

CSR Auditing Aspects

Unqualifiedsuppliers

Supplier CSRself-evaluation

If highrisk?

If meet on-site audits?

Qualifiedsuppliers

No

NoYes

Yes

Supplier CSR Survey and Assessment

Supplier CSR Audits in 2013

94145

conductedonsite

conductedself-evaluation

6


CSR Information Disclosure Guidance for SuppliersIn 2013 Askey was selected by the Industrial Development Bureau of the Ministry of Economic Affairs to participate

in the Central Satellite System Guidance for CSR Information Disclosures. Foundation of the Taiwan Industry

Service provided onsite guidance to help Askey to finish its first CSR report. During the production period, seven

suppliers were invited to join our CSR report production until the completion of the supplier CSR basic report. With

the CSR report, operation transparency is enhanced, the expectations of customers and stakeholders are

addressed, and the CSR concept in suppliers is strengthened.


46

Center-Satellite System Guidance for CSR CSR Report publishes

2013 CSR Project Timeline

June July August September October

Select supplier Kick off Meeting & Training Produce CSR report


6

Supplier ConferenceAskey Suzhou holds the supplier conference each year. At

the supplier conference, Askey Taiwan announces the

future policy and objectives of the company and

cooperation from suppliers with videoconferencing. In 2013

we invited 80 major suppliers to the conference, and the

attendance was high.


47

Supplier Conference

Publicity Items

Supplier management requirements

Quality requirements

HSF managementCSR management

Safety reglation requirements

Cautions for delivery to suppliersCitations for outstanding suppliers

6

Social Care

Blood Donation“A Gift that Saves Lives” is the greatest expectation of those who donate blood.

At Askey we regularly donate blood every three months. In practice, we invite the Taipei Blood Center to send a

bloodmobile to Askey Taiwan for employees to donate blood. This activity provides employees with a channel to

make a social contribution more easily. Employees can donate their blood during a break from work. In addition

to condensing the fraternity of employees, this demonstrates the philanthropy of Askey.

Social Care

7


48

Blood Donation Day

日期：103.3.25(二)

時間：AM10:30~PM0

5:00

地點：中和大樓一樓前

協辦單位：台北捐血中

心

捐血紀念品：實用清潔

牙膏

捐血日

Blood DonationOut of care for others and pay-back to society, Askey Suzhou actively recruits healthy employees to donate blood

at Wujiang Blood Center on 10th of each month. It is important to contribute to society, the company also

reminds employees of the cautions before and after blood donation. For example, employees must sleep

adequately before blood donation and take nutritional supplements after blood donation, so as to prevent any


49

捐血日

Blood donation day(Suzhou)

7

Social Care

Charity Sale

Charity SaleEducation is the foundation of a nation. In our society there are still many elementary school students from underprivileged families who do not have a good environment to study in, or who cannot afford food or school. As a corporate citizen of society, we hope to donate the income (after deducting necessary cost) from the charity sale of couplets for the Spring Festival directly to these underprivileged families, in the company’s name, through the savings platform of the Ministry of Education (https://www.edusave.edu.tw/news.aspx), so as to contribute to society. In 2013 we raised a sum of NT$52,699 from the charity sale. The receipts from different schools have been received recently.

Activity content:．We invited calligraphers Mr. Chen-hua Lin and Mr. Shi-bo Luo to write the couplets for the Spring Festival on site 　(the price of each couplet started from NT$500).．The couplets for Spring Festival by the calligraphy class were displayed and auctioned on site (the price of each 　couplet started from NT$100).


50

7

Social Care

51

Item GRI Index Extent ofReporting Related Section Page(s)

Strategy and Analysis

1.1 Statement from the most senior decision-maker of the. CEO statement

About Askey

About Askey

About Askey

About Askey

About Askey

About Askey

Significant changes during the reporting period regarding size, structure, or ownership.

Editing principles

Editing principles

Editing principles

Editing principles

Corporate finance/ Employee structure and retention

About Askey

About Askey/ Corporate organizationand governance

CEO statement/ Corporate finance/ Business risk and management

1

2

2

2

2

3

10/25

A/7

A

A

A

A

5/6

3/4

2/7

1/10/11Description of key impacts, risks, and opportunities.1.2

2.1 Name of the organization

Primary brands, products, and/or services2.22.3

Location of organization’s headquarters.

Nature of ownership and

Scale of the reporting organization.

Awards received in the reporting period.

2.42.5

2.6

2.7

2.8

2.9

2.10

Organizational Profile

3.1 Reporting period (e.g., fiscal/calendar year) for information provided.

Date of most recent previous report (if any).3.2

3.3 Reporting cycle (annual, biennial, etc.)

Contact point for questions regarding the report or its contents.3.4

Report Parameters8

GRI 3.1 Index Table

Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report

Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries)

Significant changes during the reporting period regarding size, structure, or ownership.

Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures.

Stakeholder identification and communication/ Materiality analysis

Editing principles

Editing principles

About Askey

Editing principles

Editing principles

Editing principles

GRI 3.1 Index Table

This report doesn’t apply external verification

Corporate organization and governance


13/14

A

A

A

A

A

51

10~12

7

2

Item GRI Index Related Section Page(s)

3.5

3.6

3.7

3.8

3.9

3.10

Report Parameters

Governance, Commitments, and Engagement

52

3.11

3.12

3.13

4.1

4.2

8

GRI 3.1 Index Table

Process for defining report content including:Determining materi-ality;Prioritizing topics within the report; and Identifying

Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). See GRI Boundary Protocol for further guidance.

State any specific limitations on the scope or boundary of the report (see completeness principle for explanation of scope)

Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organi-zations

Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report. Explain any decisions nocomparability from period to period and/or between organizations

Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g.,mergers/acquisitions, change of base years/periods, nature of business,

Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report.

Table identifying the location of the Standard Disclosures in the report

Policy and current practice with regard to seeking external assurance for the report

Policy and current practice with regard to seeking external assurance for the report

Indicate whether the Chair of the highest governance body is also an executive officer

Extent ofReporting






CEO statement/About Askey




About Askey

7

7

7

7

9

9

9

2

1/3

13/14


4.3

4.4

4.5

4.6

4.7

4.8

4.9

4.10

4.11

4.12


53

8

GRI 3.1 Index Table

For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members.

Mechanisms for shareholders and employees to provide recom-mendations or direction to the highest governance bod

Processes in place for the highest governance body to ensure conflicts of interest are avoided

Process for determining the composition, qualifications, and exper-tise of the members of the highest governance body and its committees, including any consideration of gender and other indicators of diversity.

Procedures of the highest governance body for overseeing the organization’s identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internation-ally agreed standards, codes of conduct, and principles

Linkage between compensation for members of the highest gover-nance body, senior managers, and executives (including departure arrangements), and the organization’s

Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation

Processes for evaluating the highest governance body’s own performance, particularly with respect to economic, environmen-tal, and social performance

Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses

Explanation of whether and how the precautionary approach or principle is addressed by the organization

Extent ofReporting

About Askey

Corporate finance

Business risk and management

Employee welfare and concern

Corporate finance


Supplier chain management

Employee structure and retention

Stakeholder identification and communication / Materiality analysis




2

13/14

13/14

13/14

13/14

10

10

11

15

15

41

25

4.13

4.14

4.15

4.16

4.17

EC1

EC2

EC3

EC4

EC5

EC6

EC7 54

8

GRI 3.1 Index Table

Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organi-zation: * Has positions in governance bodies* Participates in projects or committees* Provides substantive funding beyond routine membership dues* Views membership as strategic

List of stakeholder groups engaged by the organization

Basis for identification and selection of stakeholders with whom to engage.

Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group

Financial implications and other risks and opportunities for the organization’s activities due to climate change.

Range of ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation

Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation.

Procedures for local hiring and proportion of senior manage-menthired from the local community at significant locations of operation

Coverage of the organization’s defined benefit plan obligations.

Significant financial assistance received from government

Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting

Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments.



Economic

Extent ofReporting

Energy resource management and wastereduction





Environmental policy and goal

Energy resource management and waste reduction


There were no accidents of significant spills in 2013.

Eco-design

Environmental policy and goal




38/40

36/38

36/40

40

40

32

38

35/37

41

32

40

26

27/28

EN3

EN4

EN5

EN16

EN17

EN19

EN21

EN22

EN23

EN26

EN28

EN29

LA1

LA2 55

8

GRI 3.1 Index Table

Direct energy consumption by primary energy source

Indirect energy consumption by primary source

Energy saved due to conservation and efficiency improvements

Total direct and indirect greenhouse gas emissions by weight.

Other relevant indirect greenhouse gas emissions by weight

Emissions of ozone-depleting substances by weight.

Total water discharge by quality and destination

Total weight of waste by type and disposal method

Total number and volume of significant spills

Initiatives to mitigate environmental impacts of products and services,

Monetary value of significant fines and total number of non-mone-tary sanctions for non-compliance with environmental laws and regulations

Significant environmental impacts of transporting products and other goods and materials used for the organization’s operations, and transporting members of the workforce.

Total workforce by employment type, employment contract, and region

Total number and rate of new employee hires and employee turnover by age group, gender, and region


Environmental

Social: Labor Practices and Decent Work

Extent ofReporting

15

15

25

29

34

20/21

18

15

26/27

15

29/30

LA3

LA4

LA5

LA6

LA7

LA8

LA9

LA10

LA11

LA12

LA13

LA14


Friendly work place policy and goal


Work place safety and health








Health and safety related issues are planned by Environment, Health and Safety committee

56

8

GRI 3.1 Index Table

Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant locations of operation.

Percentage of employees covered by collective bargaining agree-ments

Minimum notice period(s) regarding significant operational chang-es, including whether it is specified in collective agreements.

Percentage of total workforce represented in formal joint manage-ment-worker health and safety committees that help monitor and advise on occupational health and safety programs.

Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region and by gender

Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases

Health and safety topics covered in formal agreements with trade unions

Average hours of training per year per employee by gender and by

Percentage of employees receiving regular performance and career

Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing

Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity

Ratio of basic salary of women to men by employee category, by significant locations of operation

16LA15 Employee welfare and concernReturn to work and retention rates after parental leave, by gender


Social: Labor Practices and Decent Work

Extent ofReporting

15

15

15

15

21

2

2

2

42

HR4

HR5

HR6

HR7

HR11

SO4

SO5

SO7

SO8

PR2

22HR3







There were no violations of corruption in 2013

About Askey

About Askey

About Askey

Product responsibility policy and goal 57

8

GRI 3.1 Index Table

Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained.

Total number of incidents of discrimination and corrective actions taken

Operations and significant suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and actions taken to support these rights

Operations and significant suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor.

Operations and significant suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor.

Number of grievances related to human rights filed, addressed, and resolved through formal grievance mechanisms

Actions taken in response to incidents of corruption.

Public policy positions and participation in public policy develop-ment and lobbying

Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes.

Monetary value of significant fines and total number of non-mone-tary sanctions for non-compliance with laws and regulations.

Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes


Social: Human Rights

Social: Society

Social: Product Responsibility

Extent ofReporting

42

43PR5

PR8

PR9

Note：「●」Fully disclosed；「」Partially disclosed

42PR4

Product responsibility policy and goal

Protect the interests of customers

Product responsibility policy and goal

58

8

GRI 3.1 Index Table

Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes.

Practices related to customer satisfaction, including results of surveys measuring customer satisfaction.

Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data

Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services.

There were no substantiated complaints regarding breaches of customer privacy and losses of customer data in 2013.


Social: Product Responsibility

Extent ofReporting

Documents

ASKEY Corporate Social Responsibility Reportaskeycorp.com/pdf/2013CSR report_en.pdf · 2016-02-08 · About Askey 02 Founded in 1989, Askey Computer Corporation is a subsidiary of