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7/23/2019 Askeleet - Design Game
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Bringing Healthchecks
for Three-year-olds toKindergartens
Yue Hu
Inka Luhtanen
Katrine Ø. Svela
Ole T. Tørresen
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The city of Helsinki is developing a new
service bringing 3 year olds’ health
checks to kindergartens.
How can this service be relevant to the
families? What should it look like?
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Research
First stakeholder meeting, parent’s questionnaire,
daycare visits, playground workshop with parents.
Clinic visit, Involving parents at Sanomatalo,
Testing out the game
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1. Have a holistic view
“People view public sector as one entity”
2. Involve the people
“Services are only as relevant and valuable as the users think
them to be”
3. Use the resources available
“Value is created through interaction”
4. Sustain the service“The future of the service is determined by the way it is
developed”
Strategy for the service development
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Askeleet
Steps - Design Game
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The gameboard
Game rules & Facilitator guide, Journey cards (pre-flled and empty)
Question cards, 3 cardboard people, Post-it notes and stickers
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The game is to be used :
a) with individual stakeholder groups (parents, day care
sta and frontline employees) to understand their respective
viewpoints.
b) in mixed groups of dierent stakeholders to ideate to-
gether and nd a common understanding of what the service
should be like. It is also to be used
c) within the development team to ideate and nd a sharedvision.
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