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CONTINGENCY PLANNING FOR PANDEMIC IN ASEAN MEMBER STATES: RECOMMENDATIONS
Dr. Farid Abdul Hadi
ASEAN-US Consultant
Bangkok
June 22, 2009
Overview
• Developing a business continuity plan– Model process
• Other recommendations– Tools and coordination– Capacity building
Common Areas for Developing Business Continuity Plans
• Personnel
• Equipment
• Availability of assets
• Availability of other “backups”
• Business commitments
• “Chain of command”
• Accounting
• Contact list for emergencies
Developing a Business Continuity Plan
• Set priorities– Identify critical processes, operations, functions– Identify key internal/external dependencies– Identify what else can affect organization
• Determine strategy
Process for Preparing a Business Continuity Plan
• Planning process– Preparing business continuity plan– Activation guidance
• Readiness
• Prevention
• Response
• Recovery/resumption
• Implement and maintain
Developing a Plan: Readiness
• Address the preparatory
steps required for a strong
foundation to build the plan
• Assign accountability
• Perform risk assessment
• Conduct business impact
analysis
• Agree on strategic plan
• Develop crisis management
and response team
Developing a Plan: Prevention
• Conduct compliance audits
• Use cost-effective mitigation strategies– Identify resources needed
• Goal of avoidance, deterrence and detection
Developing a Plan: Response
• Recognize if a potential crisis exists
• Report crisis to management team– Conduct assessment of
problem
• Document declaration of crisis
• Execute business continuity plan– Determine appropriate level
of response
Developing a Plan: Recover/Resume Critical Processes
• Assess damage• Document incidents,
including financial expenditures
• Prioritize resumption of critical processes
• Seek “return to normal,” “pre-crisis” conditions
Developing a Plan: Test and Train
• Educate crisis management and response teams about responsibilities and duties
• Train all employees on individual responsibilities
• Test plan– Set goals and expectations
– Schedule and timeline for testing
Developing a Plan: Evaluate and Maintain
• Review and evaluate plan on a set schedule
• Assign responsibility for maintaining plan
• Maintenance should reflect changes in the organization’s operation
Tools and Coordination
• Develop assessment tools and indicators to review and monitor state of preparedness
• Use existing tools to train sectors to develop own strategies
• Coordinate across sectors at regional and national levels
• Establish command and control or coordination structures above the health sector– Advocacy may be needed
– Integrate non-health sectors