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As a consumer…
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Anthem plans in 14 states and
Medicaid presence in 19 states
Diverse customer base of 8.5 million medical members in California
BC or BCBS licensed plans
Medicaid presence
BC or BCBS licensed plans + Medicaid presence
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• An exchange market leader with 28% market share
• Cover more than 1 million Medicaid members to the largest of groups – CalPERSwith over 360K members
• Over 7,800 associates
38.7 milliontotal medical members in affiliated health plans
1 in 9 Americans
over 72 milliontotal lives served
Interesting facts about Anthem
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What we bring to the consumer…
BlueCard Benefit on EPO/PPO
Live Health Online Services
Total Health Connection
Redesigned Mobile App
Redesigned Website
Statewide Provider Network on EPO/PPO
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• Provides coverage for both emergency AND non-emergency coverage outside the state of CA
• Is embedded on all ACA EPO/PPO plans
• Vast network across the country
• Not only for members who travel but also the solution for members with children in college out of state
BlueCard Benefitsbecause travel doesn’t always go as planned…
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What?
Secure video access to in-network,
board-certified doctors
Where?
Anywhere with an Internet connection –
at home, in the office or on the go
When?
24 hours, seven days a week, 365 days
a year
How much?
The same price (or less!) than a regular
doctor visit; you can pay your cost share
portion) by Visa, MasterCard or Discover
Why?
It’s secure, easy to set up and saves you
time and money; you can even link your
account to your favorite pharmacy
www.livehealthonline.comLiveHealth Online is the trade name of Health Management Corporation, a separate
company providing telehealth services on behalf of Anthem Blue Cross and Blue Shield.
LiveHealth Online –Health care when you need it
Anthem members pay
the standard office visit copay
or $49 dollars at most,
depending on their health plan.
Benefits now extended to
HMO members!
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Cuidado Médico on LiveHealth OnlineWith Cuidado Médico on LiveHealth
Online, members
in California and Nevada get:
• Immediate access to board-certified doctors
who
speak English or Spanish.
Secure and private video chats with your
choice of doctor.
Prescriptions that can be sent to your
pharmacy, if needed.
The cost of a LiveHealth Online visit is $49
or less
depending on your health plan.
HMO members can access Live Health
Online benefits
at the same cost share as their health plan.
Now available! Member materials now
available (flier, poster and emails) that
include a callout about Cuidado Médico.
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Introducing LiveHealth Online
Psychology – NEW for 2016!
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Seeking help for behavioral health
is a BIG step. But Anthem is here to help by
making it easy and convenient!
• Evening and weekend access based on
availability*
• Ability to schedule the first visit and be seen
within four days and, in some cases, on demand
• Ability to interact privately with a psychologist
or therapist from a comfortable environment
like their home
• Your cost share remains the same as for
current in-office therapy benefits
LiveHealth Online is the trade name of Health Management Corporation, a separate company providing
telehealth services on behalf of Anthem Blue Cross.
1* Appointments can be scheduled from 7am to 11pm coast to coast;.
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LHO PsychologyPlus the new TEEN version for ages 10-17
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All their needs in one placefor better health and easier access
Anthem Whole Health Connection
Medical Dental Vision
One enrollment form
One ID card
One bill
One website
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Anthem AnywhereMobile App
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With the touch of a finger, members can
• NEW! Pay their monthly bill
• Access at-a-glance account information through
My Summary
• Log in with their fingerprint via touch authentication
• Quickly find providers or urgent care centers
• Share, fax or email their member ID card directly
to their provider
Simplified so you no longer need “expert” help…
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• Look up preventive health benefits by age and gender
• Compare cost of care at different facilities
• Manage your policy, view claims, make payments, view
your ID card and more!
Anthem.com/ca Reimagined!
EPO/PPO Pathway Network
As an Agent & Certified Enroller…
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How we help YOU do business…
I.S.E. Team
J.A.M.
Video Tutorials
Webinars
E-Blasts
Producer Newsletter
Producer Toolbox
Agent Connect
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Meet the I.S.E. TeamIndividual Sales Executives
Korey PlattRating Regions:
7, 8, 9, 12
Jesse CampbellRating Regions:
17 & 19
Amy CancholaRating Regions:
1, 2, 3, 4, 5, 6
Koko MekariRating Regions:
10, 11, 13, 14, 16
Mario AguilarRating Region: 15
David NilaRating Region: 18
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What’s a JAM? Our weekly “Just A Minute” video series highlights relevant and important topics.
(And as a perk… we try to make them entertaining!)
Anthem J.A.M.Just a Minute
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Video Tutorials
Our video tutorials walk you step-by-step through different topics, using the actual website so you can easily follow along. These range from 1 – 10 minutes long.
Provider Finder 2017 Quoting & App Plan Summary Tool
Searching RX ChoicePulling SBC’s
Agent ConnectLive Health Online DemoE-Submit
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Webinars
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500
1000
1500
2000
Attendance
Attendance
The I.S.E. Team typically does 4 webinars per month on varying topics.
In May, we started to transition over to a NEW webinar system which would allow easier access and the ability to record. You can see the results of that below!
2020
E-BlastsThe ISE Team sends out E-Blasts with important information and tools to simplify your life. For example, the “Open Enrollment Survival Guide,” which is pictured below, compiled all the forms and information needed to survive Open Enrollment.
Producer Newsletter
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Producer Toolbox
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View alerts that pertain to Anthem business
View alerts that pertain to YOU specifically
Run quotes/ complete apps Check out your commission
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Agent Connect
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This is a website you can create to share with clients. If you send them your link, they are able to quote and apply for a plan which will automatically be attached to you.
Side note: this site is the easiest to use if you are sitting face to face with a member assisting in enrolling as they DO NOT need to wait to receive an email to complete the app.
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Steve Shearer
Regional Vice President, CA Individual Sales
Office: (805) 713-8004
Email: [email protected]
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Thank you for being part of our team!
