Artist a Net Manual V1.2 30.06

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    DATA DISPLAY GROUP

    Manual

    The information contained in this document has been carefully researched and is, to the best

    of our knowledge, accurate. However, we assume no liability for any product failures or

    damages, immediate or consequential, resulting from the use of the information provided

    herein. Our products are not intended for use in systems in which failures of product could

    result in personal injury. All trademarks mentioned herein are property of their respective

    owners. All specifications are subject to change without notice.

    ArtistaNETHardware

    Installation & Setup

    Version 1.0

    24.06.2009

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    Table of Contents

    1 ............................................................................................................................ 3Revision History2 ............................................................................................................................ 4Hardware Setup3 ........................................................................................................... 5Artista Driver Installation4 ............................................................................................................... 5Artista SDK installation5 ............................................................................................................... 5Touch screen handling6

    ....................................................................................... 6

    Windows network & firewall setup:

    7 ........................................................................................................... 8ArtistaNet Configuration7.1 ............................................................................................................................................................. 8Default Settings7.2 ................................................................................................... 8Resetting the ArtistaNet to its default settings

    8 ...................................................................... 9Web Browser based configuration interface8.1 ..............................................................................................................................................10Network Configuration8.2 ...........................................................................................................................................12Hardware Configuration8.3 ........................................................................................................................................................13Backlight Settings8.4 .......................................................................................................................................................14Password Settings8.5 .........................................................................................................................................................15Firmware Update8.6 ....................................................................................................................................................18System Information8.7 ........................................................................................................................................................19Restart ArtistaNet

    9 .......................................................................................................................20Firmware Update10 .....................................................................................................................26News and Updates

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    1 Revision HistoryDate Rev.No. Description Pages

    24.06.2009 1.0 Initial version All

    30.06.2010 1.2 - Changed chapters 3, 4, 5 to refer to links on the Distec homepage

    - Added description for network setup with DHCP

    5

    10-11

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    2 Hardware Setup

    Note: Ensure that network cable is connected before board is powered up

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    3 Artista Driver InstallationFor Artista Driver installation please see Documentation in your driver package which can be found at

    http://distec.de/en/Downloads/Artista.html#Driver.

    4 Artista SDK installationFor Artista SDK installation, please refer to the Documentation on your SDK CD or in your SDK Zip Package.

    5 Touch screen handlingFor touch screen calibration there is a tool in the Artista Windows Drivers package which can be found at

    http://distec.de/en/Downloads/Artista.html#Driver.

    This package also includes a detailed description of the calibration process.

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    http://distec.de/en/Downloads/Artista.html#Driverhttp://distec.de/en/Downloads/Artista.html#Driverhttp://distec.de/en/Downloads/Artista.html#Driverhttp://distec.de/en/Downloads/Artista.html#Driver
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    6 Windows network & firewall setup:For the ArtistaNET to function properly, it is necessary to deactivate TCP-Port 28242 of the Windows-Firewall before

    continuing with the installation. Please follow the steps below.

    If using another type of firewall, the port should be deactivated in a similar manner.

    1. Plug in the ArtistaNET card as described in Chapter 2. Use either a direct connection by using a crossovercable or connect via a network hub or switch using standard cables.

    2. Open the Network device settings, select Properties.

    1 2 3 4 5

    - Select the TCP/IP protocol (1).

    - Select Properties (2).

    - Select Use the following IP-address (3)

    - Choose the server address you wish to use for the ArtistaNET devices (standard is 192.168.0.100) (4).

    The subnet-mask is also preset to 255.255.255.0.

    - Click OK once you have entered the proper values for your network configuration. (5)

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    3. Open the Windows-Firewall.

    6 7 8

    - Select Advanced (6).

    - Select Settings (7).

    - Select Exceptions (8).

    9 10 11 12 13 14

    - Select the Exceptions tab (6)

    - Click the Port button (7)

    - Type in an easily recognizable name such as ArtistaNET (11) and then set the port number to 28242

    (12) and select TCP (13)

    - Click OK to accept these settings (14).

    4.The firewall will now permit the use of ArtistaNET cards.

    5.The ArtistaNET and/or ArtistaUSB cards can now be connected to the system.

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    7 ArtistaNet Configuration7.1 Default Settings

    IP-Address: 192.168.0.1

    Netmask: 255.255.255.0

    Hostname: ArtistaNet-xx-xx-xx (the last 6 bytes of the devices MAC address)

    Artista Server-IP: 192.168.0.100

    Login Name: Artista

    Password: Artista

    7.2 Resetting the ArtistaNet to its default settingsThere are two ways to return the ArtistaNet to its default settings. One way is to perform a hardware reset as described

    below. The other is through use of the web interface described in the very first part ofchapter 8.5.

    Hardware Reset Procedure:

    Short CN22 Pins 5 and 6

    Supply power to the ArtistaNet

    Wait at least 15 seconds

    Unshort the pins

    Allow the device to boot-up

    Upon resetting the card to factory defaults, the card will be set to maintenance/rescue mode. From there, you

    can set the card to factory default via Restart Artista and then by choosing the option Reset network

    configuration to factory defaults and restarting the card.

    Important Note:

    When the card is not restarted from the maintenance/rescue mode, you will not be able to communicate with theArtista driver and will not see the bootup logo upon repowering the card!

    You must restart from this mode with proper settings in order to return the card back to the normal run mode!

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    8 Web Browser based configuration interfaceThe ArtistaNet configuration interface can be used with any common web browser (Internet Explorer, Firefox, Opera,

    Konqueror and many others).

    Establish the connection by typing the URL: https://192.168.0.1 (please notice the https) in your browser. Theconfiguration interface is protected by SSL encryption as well as a password as mentioned above.

    You must accept an SSL certificate issued to Distec GmbH, Research & Design in order to continue. The SSL encryption

    prevents your login password from being sniffed out and compromised over the network.

    On some systems, problems caused by the browsers cache may occur. To avoid problems during configuration, please

    disable your browser cache while configuring the ArtistaNET devices and flush your browser cache after each

    configuration step.

    After confirming the SSL certificate it is required to type in your login name and password:

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    https://192.168.0.1/https://192.168.0.1/
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    8.1 Network ConfigurationNote:Each ArtistaNET and each corresponding server require a unique IP. Please ensure that each corresponding server

    keeps its IP address constant. To achieve this, assign static IP addresses to the corresponding servers and for each

    ArtistaNET. If your network uses DHCP, ensure that the IP addresses are not used by the DHCP scope and/or that a

    reservation is made for each IP used by the ArtistaNET and corresponding servers. Please contact your network

    administrator for details.

    The first step in configuring the ArtistaNET, involve setting up the network parameters. The settings entered can be

    saved by clicking the Submit configuration button. If you want to reset the fields, click Reset configuration. This will

    have no effect on the actual configuration settings. It only clears the form data.

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    If you like to use DHCP to configure network on your device dynamically, just tick the Use DHCP checkbox:

    To reach your device by its Hostname your DHCP server has to be able to pass Hostnames to the DNS. The hostname

    will have the following form: ArtistaNet-xx-xx-xx (ArtistaNet- followed by the last 3 Bytes of its MAC address). If you are

    not sure what your current network settings are and thus not able to connect to your device anymore you can see therelevant settings at device start-up on its screen. As a last resort you can make hardware reset of your device which will

    reset everything to default.

    If DHCP setup fails, the ArtistaNETs network will be configured with default settings.

    If you have a working DNS system in your network it is also possible to specify the ArtistaNET Server with its hostname.

    Dont forget to reboot your device when network setup is done.

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    8.2 Hardware Configuration

    The entry Hardware configuration is reserved for future use. To prevent your ArtistaNet from malfunctioning, do not

    upload any file that is not supported by Distec.

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    8.3 Backlight Settings

    This menu item allows you to configure the backlight of the ArtistaNET. Values range from 0 up to 255 where 0

    represents the minimum brightness and 255 the maximum brightness provided by the TFT-Display and backlight

    inverter.

    The values can be tested before saving by checking the Test value check box (enabled by default). The settings can

    be saved by checking the Store value check box.

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    8.4 Password SettingsIt is recommended that you change the password using the following menu item:

    The username Artista cannot be modified. The password must be entered twice to prevent a mistype password. The

    Reset button only resets the form data. To reset a stored password to the default value, a hardware reset (described

    in chapter 7.2 needs to be performed. Save the new password by pressing Submit. A new login window will bedisplayed if you select any other item in the menu to the left.

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    8.5 Firmware UpdateUpdating the firmware is a three step process. First, start the update procedure by clicking on the button RestartArtistaNET. Here, the desired network configuration can be selected. The network configuration can either be saved

    or reset to the default values as described in chapter 7.1.

    Please note that if you reset the network configuration, the network settings the host computer needs to be changed

    accordingly.

    For a Step by Step Firmware Update process see chapter 9.

    Next, click Restart ArtistaNET and the ArtistaNET will restart in a special update mode. The firmware can only be

    updated in this mode. This is to prevent rendering the hardware unusable should anything go wrong during the

    update process.

    Please reload the web page in your browser to see the new ArtistaNET firmware update page:

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    Click Upload firmware update on the form and then choose the correct firmware image. Please ensure that the

    firmware image you select is compatible with your hardware.

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    Once you have uploaded the file it will be saved. If no errors occurred, you can reset the ArtistaNET back into its normal

    operating mode by selecting Restart Artista from the menu on the left.

    At this stage, you can once again choose between the current network configuration and the default settings. The

    current network configuration is enabled by default.

    If you select Restart ArtistaNET after updating the firmware, the ArtistaNET should be accessible again after

    approximately 60 seconds.

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    8.6 System InformationThis feature provides details about your system. If you should have any technical questions for our support team,please attach the output of the system information feature to your e-mail. This will speed up the processing of your

    inquiry.

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    8.7 Restart ArtistaNetIn some cases (e.g. after you have changed the network settings) it is necessary to restart the ArtistaNet.

    To restart ArtistaNet, choose the Restart ArtistaNet function.

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    9 Firmware UpdateConnect to the ArtistaNet device as described in chapter 8 (default: HTTPS://192.168.0.1).

    The "ArtistaNet Configuration" screen occurs.

    Click on "Firmware Update"

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    Within the "Firmware Update" window click "Restart ArtistaNet".

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    In some cases you can get trouble with browser caching with this Step.

    If you want to prevent errors, you have to delete your browser cache (IE: "Tools" "Delete Browsing History"

    "History" and Form data" select "Buttons" and click "Yes") to refresh your browser window (IE: press [F5]), and

    select "Restart Artista"

    Now the "ArtistaNet Rescue System" window occurs.

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    Press "browse" to look for your appropriate firmware update file. Please contact your FAE to get the firmware update

    file that fits.

    After choosing the firmware update file, press "Upload firmware update to ArtistaNet"".

    Now the "ArtistaNet hardware configuration" window occurs.

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    After approx. half a minute the confirmation that the hardware setup was done occurs.

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    Press "Restart ArtistaNet" the "Restart ArtistaNet" window occurs.

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    Press "RestartArtistaNet" and flush your browser cache again. Now you are back in the standard mode again. Update

    was done successfully

    Important Notes

    A touch calibration after updating the firmware may be mandatory.

    Please, read Artista_Touch_Calibration.pdf for further information

    10News and UpdatesThe latest version of documents can be found at:

    German Sitehttp://www.distec.de/de/Downloads/Doku.htmlor

    English Sitehttp://www.distec.de/en/Downloads/Docu.html.

    The latest version of drivers and software packages can be found at:

    German Sitehttp://www.distec.de/de/Downloads/Artista.htmlor

    English Sitehttp://www.distec.de/en/Downloads/Artista.html

    http://www.distec.de/de/Downloads/Doku.htmlhttp://www.distec.de/en/Downloads/Docu.htmlhttp://www.distec.de/de/Downloads/Artista.htmlhttp://www.distec.de/en/Downloads/Artista.htmlhttp://www.distec.de/en/Downloads/Artista.htmlhttp://www.distec.de/en/Downloads/Artista.htmlhttp://www.distec.de/de/Downloads/Artista.htmlhttp://www.distec.de/en/Downloads/Docu.htmlhttp://www.distec.de/de/Downloads/Doku.html
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    DATA DISPLAY GROUP Our company network supports you worldwide with offices in Germany, Turkey, Great Britain and the USA. For

    more information please contact:

    DISTEC GmbH DATA DISPLAY TEKNOLOJI

    Distec GmbH

    Augsburger Str. 2b

    82110 Germering

    Germany

    Phone: +49 (0)89 / 89 43 63-0

    Fax: +49 (0)89 / 89 43 63-131

    E-Mail: [email protected]

    Internet: www.distec.de

    Data Display Teknoloji Elektronik San Ve Di Tic A..

    Kustepe Leylak Sok.

    Nursanlar Is Merkezi

    Kat. 6 No: 21

    Sisli / Istanbul

    Turkey

    Phone: +90 (0)212 / 356 04 20

    Fax: +90 (0)212 / 356 04 25

    E-Mail: [email protected]

    Internet: www.datadisplay.com.tr

    DISPLAY TECHNOLOGY A Data Display Company

    Display Technology Ltd.

    A2 Spectrum Business Centre

    Anthonys Way, Medway City Estate

    Rochester, Kent, ME2 4NP

    United Kingdom

    Phone: + 44 (0)1634 / 29 55 55Fax: + 44 (0)1634 / 29 55 43

    E-Mail: [email protected]

    Internet: www.displaytechnology.co.uk

    Apollo Display Technologies, Corp.

    85 Remington Blvd.

    Ronkonkoma, NY 11779

    United States of America

    Phone: +1 631 / 580-43 60

    Fax: +1 631 / 580-43 70E-Mail: [email protected]

    Internet: www.apollodisplays.com