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Non-Verbal Non-Verbal CommunicatioCommunicatio
nn Christina Ferrari
PurposePurpose• Identify non-verbal communication• Understand how non-verbals are used to
communicate• Apply this knowledge to communication/public
speaking.
Participate!
Answer the four questions asked and email to me for grading-- 2 pts per question.
Be creative: submit your answers using Padlet
or Voki. Com for 2 bonus points!
CommunicationCommunicationNon-verbal communication is powerful--It can change the way your verbal communication is received.
Imagine the President giving a major speech at the United Nations wearing torn jeans, an old stained T-shirt and a baseball cap.
No matter how good the speech is, the message would be lost!
KinesicsKinesicsKinesics: the study of body movements, gestures, facial expressions, etc., as a means of communication.
John Singer Sargent: Lady Agnew
Eye-ContactEye-ContactLack of Eye-Contact Directly looking at each other
Rembrandt: Two Scholars Disputing. These men are actively involved in discussion.
No eye-contact: they may be strangers, or they just wish not to engage in conversation. Avoiding eye contact says leave me alone!
De Erderly: a soup kitchen, late 1930’s
Use Eye-Contact to EngageUse Eye-Contact to Engage• Look at the audience to engage and stimulate
interest.
Johannes Vermeer: The Girl with a Pearl Earring
It looks as though she is about to speak to us. With direct eye-contact she has our attention.
Focus on your audience to connect with them.
Body Body Movements/GesturesMovements/Gestures
Holding your head and shoulders up shows that you want to communicate.
Hunched shoulders, stooping forward and holding your head down tells others to back off.
Q1. I don’t think the guyin the red shirt is in a chatty mood.
What do you think? Why?
Facial ExpressionFacial Expression
John Brack: Collins Street
Q2. From his facial expression do you think this man is feeling relaxed and ready to listen to what you have to say?
• Q3. The facial expression of a speaker effects how the audience receives their message. Y/N
John Singer Sargent: Lady Agnew
Use Kinesics to your Use Kinesics to your
advantage: advantage:
• Make direct eye-contact.
• Use gestures that invite others to pay attention to what you are saying rather than shut them out.
• Use facial expressions to add interest and demonstrate your willingness to engage with the audience.
EnvironmentEnvironment• Environment creates an impression and sets the
scene.
Claude Monet: Water Lilies
The painting of water lilies in calming blue can make us feel cool and relaxed as we contemplate the beautiful garden.
• The dull, drab cityscape creates an impression of boredom, blandness and uniformity.
BackdropBackdrop• If you film yourself giving any type of speech, consider
the background--the environment around you.
• Avoid distractions. A pile of washing behind you, a collection of knick knacks, your dogs, anything that makes the audience focus too much on the environment or creates a strong impression that does not match your words.
• Film outside, in front of a bare wall or an appropriate picture. Get the audience to focus on you not the surroundings.
Artifacts/Physical Artifacts/Physical appearanceappearance
Artifact: An object made by humans.
• The way we look and the objects around us such as clothes, jewelry, furniture, sporting equipment etc., convey information about to others.
Q4. Which of these women do you think is wealthy? Q4. Which of these women do you think is wealthy?
Why? Why?
Jean Ingres: Princess de Borgile
Abraham Solomon : Old Woman Frying Eggs
Artifacts: gold necklace, jewel bracelets, expensive looking dress, hair ornaments, gold fabric on the chair, delicate fine lace netting in hair
Artifacts: drab clothing, thick heavy material, no jewelry or other fine objects, humble kitchen utensils
Audiences take note of the way Audiences take note of the way
you look and are dressedyou look and are dressed
• Present the image you want people to receive.
• Use props: books, glasses, clothes, accessories.
• Dress appropriately: If you are presenting a speech on business for example wear a suit rather than jeans and a T-Shirt.
SummarySummary• Non-Verbal Communication sends strong
messages to the audience. • Enhance communication skills by being aware of
how non-verbal communication works.
To send the message you want the audience to receive use:
• Kinesics (body movement, facial expressions, eye-contact)
• Environment• Artifacts/Physical Appearance