Arrow Company Profile TD Apr16_V3.0

C O M P A N Y P R O F I L E

Version 1.0

Content

205/03/2023 Arrow Company Profile

About ArrowProjects ExperienceCompany CapabilitiesService Delivery ApproachServices and Products

ConsultancySystemTrainingSupport

Contact


Global Accreditation

Services and Products


Cons

ulta

ncy

• PMO Establishment

• PCS Implementation

• ITIL Service Management Establishment

• Business Process Engineering

• Capability Improvement:

> Project Management,

> Project Planning

Syst

ems

• Primavera P6 EPPM

• Primavera Contract Manager

• Primavera Unifier

• Microsoft EPM

• Microsoft SharePoint

• Document Management

• ERP Integration

• License SalesTr

aini

ng

• Project Management: PMP, PgMP, PMOC, Prince2 Fundamental

• Oracle Primavera: P6, PCM, Unifier

• Microsoft: EPM, SharePoint

• ISO 9001: Essential, Advanced

• Health and Safety-OHSAS 18001 : Essential, Advanced

Supp

ort S

ervi

ce

• Outsourcing

• Functional Support

• Technical Support

• Infrastructure Support

• Health Check Reviews


Experience

PMO EPM PRMV TRNG SUPV SUPTProject Management Office Development

Microsoft EPM Development

Oracle PrimaveraDevelopment

Training Supervise Consultant

Support

SRVCPMO

PRMV

TRNG

SRVCPRMV

SUPT

SRVCPMO

PRMV

SUPT

SRVCPMO

EPM

TRNG

SRVCPMO

EPM

TRNG

SRVCEPM

TRNG

SRVCPMO

EPM

TRNG

SRVCPRMV

SHR

TRNG

Beijing Emirates Construction

Current

Past

SRVCPMV

SUPT

http://www.alfanar.com/home.html

Information Technology and Communication Complex


Experience

PMO EPM PRMV TRNG SUPV SUPTProject Management Office Development

Microsoft EPM Development

Oracle PrimaveraDevelopment

Training Supervise Consultant

Support

SRVCEPM

TRNG

SUPT

SRVCPMO

EPM

SUPT

SRVCPMO

EPM

SUPT

SRVCPRMV

TRNG

SUPT

SRVCPRMV

TRNG

SUPT

SRVCEPM

TRNG

SUPT

SRVCPRMV

TRNG

SUPT

SRVCPRMV

TRNG

SUPT

Current

Past

SRVCPMV

TRNG

SUPT

Planning and Development

JPR Hills Gardens and Burj Vista Tower

Capabilities– Arrow is a Saudi Company based in Riyadh that has an

engineering office in Cairo – Egypt with total of 35-Employee.– Arrow team includes PMO and PMIS consultants who are

bilingual Arabic and English speaking& writing.– Arrow team has a track record of PMO and PMIS

implementation for more than 25 Organization spread over different industries in public, private and government in the gulf region.

– Arrow has 7-Primavera consultant holding certificates from Oracle Primavera as implementation consultant and certified trainer.

– The implementation consultants are certified PMP with proven experience in engineering, construction, infrastructure, utilities ands industrial project background.

– The implementation team has solid experience in planning, tracking and controlling projects aspect including; schedule, cost, contract, progress, payments, variations, claims,..etc.


Capabilities– Arrow team have experience to work with real state

developers, owners, consultant and contractors.– Arrow has a PMO team with track record experience in maturity

assessment, development holding PMP, RMP, PMOC and industry related certificates.

– Arrow has a track record in developing project management methodologies across different industries.

– Arrow has an effective technical support services that include on-site full time and remote support driven by a robust service level agreement (SLA)

– Arrow has developed and conducted a series role based training for different management levels within the organization along with the standard training courses.

– Arrow has #.NET and Java developers that support custom development requirements.

– Arrow team has developed integration between Primavera system and ERP system regarding HR, Finance and Procurement.


Service Delivery Approach

Client

Clarify

Create

Change

Confirm

Continue

Close

Collect and understand the requirements

Analyze and identify the solution

Define roadmap and action Plan

Define roadmap and action Plan

Follow-up and confirm the change is successful

Knowledge transfer and continuity assurance

Publish measured outcomes


Consultancy

– PMO Establishment: Assess current state methodologies, systems and team competency, define the PMO model, define the development roadmap and transition plan, Execute the transition plan.

– PCS Implementation: Assessment for infrastructure and SOP, solution design, prototype and testing, pilot, roll-out and result assessment.

– Business Process Engineering: Assess current state processes, define the gaps and development framework (To-be), develop the To-be processes.

– IT Service Management: Assess current state processes, and establishing the organization processes, procedures, tasks, and checklists in accordance with ITSM ISO/IEC 20000 standards and ITIL v3

– Capability Improvement: Improving the organization capabilities in certain domains; Project Management, Planning, document control, contract Administration, etc.

REFERENCES:

PMI PMBOK Program Portfolio OPM3

OGC Prince-2 ITIL

ORACLE - PRIMAVERA

MICROSOFT


PM Systems

– Primavera P6 EPPM: is the most powerful, robust, and easy-to-use solution for globally prioritizing, planning, managing, and executing projects, programs, and portfolios.

– Primavera Contract Manager: is a document management, job cost, and field controls solution that keeps construction projects on schedule and on budget through complete project control.

– Primavera Unifier: is the best-in-class project lifecycle management solution for capital planning, project delivery, cost control, and facilities and real estate management. It provides governance across all project phases, from planning and building to operations and maintenance.

– Microsoft EPM: is one of the powerful, easy to use solution to manage portfolio and project in a holistic approach including document management and business workflows.

– Microsoft SharePoint: is one of the most powerful, easy to use solutions to manage team collaboration and document management.

– Document Management: Solutions using oracle UCM or SharePoint.

– ERP Integration: Integration with Finance and Human resources.

Products: ORACLE Primavera

P6 Primavera

PCM Unifier

Microsoft MSP SharePoint EPM


Training

– Project Management: Project management courses based on the PMI: Fundamental Project Management, PMP, PgMP, PMOC as well as based on OGC: Prince2

– Oracle Primavera: Training for user and administrator including basic and advanced level for Primavera P6, PCM and Unifier.

– Microsoft: Training for user and administrator including basic and advanced level for EPM and SharePoint.

– ISO 9001: Training on the quality management ISO 9001 for two levels basic and advanced.

– Health and Safety-OHSAS 18001: Training on the health and safety OHSAS 18001 for two levels basic and advanced.

REFERENCES:

PMI PMBOK Program Portfolio OPM3

OGC Prince-2 ITIL

ORACLE - PRIMAVERA

MICROSOFT


Support ServicesFor the purpose of managing the Project Management Office, Project Control System, ITIL service management either partially or fully. Arrow provides the following support services.

– Outsourcing: Project team in different position based on operation/support contracts. This includes:o Project Managerso Primavera P6 Plannerso Document Controllerso Contract Administratorso RFP Development

– Support Service: Support service based on man month, SLA or incident base. This includes:o Functional Supporto Technical Supporto Infrastructure Supporto Health Check Reviews

Products: PMI, OGC PMP PgMP Prince-2 ITIL

ORACLE Primavera P6 Primavera

PCM Unifier

Microsoft MSP SharePoint EPM


Documents

Arrow Company Profile TD Apr16_V3.0