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111231ZSEP2013 Lynn McCollum, IMWR-FP, 210-466-1212, [email protected] Army Family Programs Overview Military Families in Transition: Stress, Resilience and Well-Being 17 September 2013 Ms. Lynn McCollum Chief, Family Programs “IMCOM will synchronize, integrate, and deliver installation services and sustain facilities in support of Senior Commanders in order to enable a ready and resilient Army.”

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111231ZSEP2013 Lynn McCollum, IMWR-FP, 210-466-1212, [email protected]

Army Family Programs Overview Military Families in Transition: Stress, Resilience and Well-Being

17 September 2013

Ms. Lynn McCollum

Chief, Family Programs

“IMCOM will synchronize, integrate, and deliver installation services and sustain facilities in support of Senior Commanders in

order to enable a ready and resilient Army.”

111231ZSEP2013 Lynn McCollum, IMWR-FP, 210-466-1212, [email protected]

Service Member and Family Operating Environment

Who we are and what we do

System of Support and Care - Our Programs

Service and Program Data

Demographics

Way Ahead

Army Family Programs Overview

“Real-life solutions for successful Army living”

111231ZSEP2013 Lynn McCollum, IMWR-FP, 210-466-1212, [email protected]

Service Member and Family Operating Environment

12 years of war = personal and Family challenges US economic downturn Downsizing – transitions Funding decrements New Soldiers and Families Uncertainty CONTINUES!

BLUF: Despite years of war, economic downturn, continued stress and uncertainty, Army Soldiers and Family members are ready and resilient.

111231ZSEP2013 Lynn McCollum, IMWR-FP, 210-466-1212, [email protected]

The Reason we do what we do…

111231ZSEP2013 Lynn McCollum, IMWR-FP, 210-466-1212, [email protected]

Demographics and Survey Data

Army Spouses: • 96% female • 69% are 20-34 years old (Millennials) • Approximately 60 to 70% have children (ages 0-10 years) living with them

60+% of Army Spouses report: • They are satisfied with an Army lifestyle • They coped (after deployment) or are coping (during deployment) “well” or “…very well” (increase of ~5% over 2005 results) • 1/3d reported their Soldier deployed 2 times and another third reported 3 deployments since 11 Sept 2001 • 2/5ths are unemployed and seeking employment • 20% volunteered for military or civilian organizations in the last 3 months

• Source: Survey of Army Families , February to June 2010

Readiness is a continuous process, not an end state

111231ZSEP2013 Lynn McCollum, IMWR-FP, 210-466-1212, [email protected]

Current Goals

Meet the diverse needs of Army Families throughout the ARFORGEN cycle, especially reset and reintegration

Support the geographically dispersed Provide resources to mitigate domestic violence Staff ACS centers to support the mission Reduce stress and stigma through informal

support by Military and Family Life Consultants Ensure greater, simpler access to services for

wounded warriors and their Families Ensure survivors remain a part of the Army

Family for as long as they desire Increase employment opportunities for Army

spouses Sustain promises made in a rapidly changing

fiscal environment.

Mission ACS assists Soldiers and Families in maintaining readiness by coordinating

and delivering comprehensive, responsive services that promote self-

reliance, resiliency and stability.

Vision Self-sufficient Families, safe homes and cohesive communities, enhanced readiness.

Family Programs’ System of Support and Care

ACS Centers are staffed with accredited, certified, and licensed professionals

111231ZSEP2013 Lynn McCollum, IMWR-FP, 210-466-1212, [email protected]

Interrelated programs and support programs and services provide optimal support

Ready & Resilient

111231ZSEP2013 Lynn McCollum, IMWR-FP, 210-466-1212, [email protected]

Core Programs

Support to Units Command Consultations

Military and Family Life Consultants

Family Readiness Groups

Family Readiness Support Assistants

Rear Detachment Commanders

Unit Service Coordinators

OP READY: Resources for Educating About Deployment and You

Army Family Program Capabilities

Support to the Geographically Dispersed (Reserve Component &National Guard) Community Information Services

Family Advocacy Program New Parent Support, Transitional Compensation Victim Advocacy Exceptional Family Member Program Respite Care and Systems Navigators Mob/Dep MFLCs vFRGs Financial Readiness AER Relocation Readiness Employment Readiness Army OneSource Technology and Community Outreach Army Family Team Building MRT Enlisted Spouse Training Series Army Volunteer Corps Army Family Action Plan Soldier and Family Assistance Centers Survivor Outreach Services

Community Support Coordinators

Military and Family Life Consultants

Virtual Family Readiness Group

Army OneSource (AOS)

AOS Services Locator app

111231ZSEP2013 Lynn McCollum, IMWR-FP, 210-466-1212, [email protected]

ACS/Family Programs Growth

Oct 08-Sep 09 Oct 09-Sep 10 Oct 10-Sep 11 Oct 11-Sep 12 % Growth Increase

(FY09-FY12)

Army Emergency Relief 237,328 326,950 464,124 559,772 136%

Army Family Action Plan 81,360 91,507 147,651 213,869 163%

Army Family Team Building 82,809 111,447 261,320 458,274 453%

Army Volunteer Corps 166,147 233,493 631,334 881,279 439%

Employment Readiness 383,286 488,939 1,011,014 1,988,462 419%

Exceptional Family Member Program 365,064 637,093 1,297,319 1,960,945 437%

Family Advocacy 1,003,288 1,116,846 1,782,864 1,735,762 73%

Financial Readiness 501,245 639,637 923,304 1,059,705 111%

Information and Referral 588,608 770,901 2,032,394 2,184,387 271%

Master Resilience Trainer 0 0 10,812 110,899 926%

Mobilization and Deployment 498,223 710,955 1,181,062 1,027,681 106%

Relocation Readiness 560,414 721,598 1,167,584 1,672,053 198%

Soldier and Family Assistance Centers

39,381 77,509 161,016 1,392,819 3,437%

Survivor Outreach Services 21,511 120,487 235,174 381,630 1,634%

Totals 4,528,664 6,047,362 11,642,173 15,618,861 245%

Total contacts by program Source: Client Tracking System: simple contacts, extended contacts, and training.

111231ZSEP2013 Lynn McCollum, IMWR-FP, 210-466-1212, [email protected]

• Trend analysis shows substantive growth across ACS programs from a total of 4.5M contacts* in FY09 to 15.6M contacts in FY12

• All volunteer programs have increased. Army Family Team Building participation increased 70% from FY11-FY12

• Financial Readiness contacts increased 100% from FY09 to FY12 while Army Emergency Relief contacts increased 136% in the same time period. Employment Readiness contacts increased over 400% in the same time period

• The only program showing a decrease from FY11-FY12 was Mob/Dep – 1.2M to 1.0M. This decrease follows three prior years of increased contacts.

• WHY: Increased mission, increased leader emphasis (ACS redesign), US economic downturn, and impact of 11 years of war on Soldiers and Families resulting in increased help-seeking behavior

• IMPACT: Supports research that individuals and Families can learn resiliency skills by using programs and services that provide access to timely information; education and skill building tools; and, prevention and crisis intervention

ACS/Family Programs Growth

111231ZSEP2013 Lynn McCollum, IMWR-FP, 210-466-1212, [email protected]

AD – 97,260 G – 7,972 R – 6,872

AD – 20,471 G –11,237 R – 5,688 85,186

WA

OR

CA

NV

ID

UT

80,396 AZ

MT

NM

CO

WY

NE

KS

OK

SD WI

MN

MO

50,336 AR

LA

IN IL

KY

TN

AL

GA

MD

DE

MS

DC

IA

MI

160,000 – 200,000 120,001 – 160,000 80,001- 120,000 40,001 – 80,000 1 – 40,000

ND AD – 6763 G – 2958 R – 374

Total Service members deployed since Sept. 1, 2001

TX AD – 154,730 G – 18,520 R – 21,478

HI

D 20,187

D 20,080

D

368,806

SC AD –21,697 G –8,937 R – 4,999

NC AD –205,751 G –10,957 R – 8,946

D 329,488

D 94,044

VA AD –159,637 G –8,370 R – 16,370

WV AD –6,436 G –4,440 R – 1,931

OH AD –4,277 G –13,682 R – 10,513

D 86,503

D

D D

D

D

D

D

D

VT AD –15 G –2,545 R – 249 D – 8,923

NH AD –234 G –2,689 R – 1,226 D –12,318

ME AD –1,340 G –2,899 R – 1,008 D –15,460

MA AD –1,350 G –7,521 R – 5,139 D –32,083

D

D

D

RI AD –497 G –2,693 R – 924 D –10,309

CT AD –5,446 G –3,792 R – 2,274 D –15,686 NJ

AD –8,640 G –6,663 R – 5,223 D –45,920

D

109,112

NY AD –36,644 G –12,907 R – 12,119

D 80,536

PA AD –774 G –15,246 R – 11,962

D

206,425

AK AD – 28,938 G – 2,799 R – 449

D 49,588

AD – 11,102 G – 2,907 R – 1,264

AD – 252,704 G – 15,650 R – 30,016

AD – 20,053 G – 9,434 R – 3,450

AD – 9,705 G – 2,922 R – 1,539

AD – 326 G – 12,941 R – 4,371

AD – 11,541 G – 10,919 R – 4,112 AD –

20,648 G – 29,829 R – 3,868

AD – 21,136 G – 5,649 R – 4,370

AD – 5,900 G – 4,221 R – 971

AD – 1,697 G – 1,860 R – 202

AD – 60 G – 6,461 R – 1,781

AD –509,792 G – 3,829 R -4,430

AD – 6,045 G – 5,878 R – 3,139

AD – 161 G – 11,446 R – 4,461

AD – 6,594 G – 8,419 R – 6,311

AD – 6,611 G – 4,553 R – 2,082

AD – 9,488 G – 5,101 R – 431

AD – 39,043 G – 6,385 R – 3,610

AD – 132 G – 10,960 R – 4,716

AD – 6,641 G – 11,287 R – 7,977

AD – 88 G – 9,379 R – 5,084

FL AD – 57,521 G – 10,616 R – 16,666

AD – 86,004 G – 12,090 R – 9,835

AD –60,323 G – 3,784 R –2,085

AD – 19 G – 8,180 R – 2,601

AD – 2,019 G – 2,911 R – 830

AD – 4,469 G – 1,603 R – 1,070 D-16,746

AD – 12,200 G – 5,968 R – 6,492 D-71,459

AD – 3,721 G – 323 R – 660 D-8,810

AD – 164 G – 10,546 R – 5,831

AD – 70,680 G – 7,188 R – 2,842 D

AD – 6,363 G – 8,244 R – 2,395

D

D

380,271

D 93,127

D

190,214

D 204,541

D 87,874

49,588

93,127 D D

55,055

D 30,965

D 101,236

D 83,727

D 66,435

D 57,821

38,332 D

D

D

99,016

70,807 D

D 17,812

31,144 D

D 33,851

D 36,534

D 81,034

D 26,408

D 21,762

D

59,791

D 182,058

37,165

D D 10,654

49,049 D

Army OneSource Service members deployed since 9/11 and Dependent Density

Source: U.S. department of Defense ,Department of Manpower Data Center.) Dependent Data as of August 2012) (Deployment Data as of May 2012)

Updated as of 25 July 2013

Key: AD = Active Duty G = Guard R = Reserve D = Dependents

111231ZSEP2013 Lynn McCollum, IMWR-FP, 210-466-1212, [email protected]

FY12 Army OneSource Statistics

111231ZSEP2013 Lynn McCollum, IMWR-FP, 210-466-1212, [email protected]

FY12 Army OneSource Outreach

• Increase awareness for behavioral health providers and other professionals of

military culture and combat stress. 14,000 have completed the “Treating the Invisible Wounds of War” Series

• Heighten awareness of legal issues experience by Service members and their Families. 2129 increase in number of pro bono attorneys through state or ABA program

• Build support for Service Members and their Families across faith based organizations. 502 new partnerships

• Heighten awareness and increase participation in existing Financial training resources and organizations. Number of financial management training sessions 14.5K

111231ZSEP2013 Lynn McCollum, IMWR-FP, 210-466-1212, [email protected]

The Way Ahead

Continue to teach self-reliance, life skills, instill resiliency, build preparedness, ensure readiness

Continue to leverage emergent technologies to reach Soldiers and Families

Continue outreach to geographically disbursed (AOS, 1v1)

Monitor the data and identify trends (understand the issues and what’s working)

Leverage community partnerships (exercise Nation’s desire to assist Service members and their Families – (we know we can’t be all things to all people or do it all, by ourselves))

Promote what we do and secure resources (ensure purse string holders understand our value)

Refine processes (make the most of limited resources)

Understand and speak to today’s (i.e., Millennials) Soldiers and Families (service delivery)

111231ZSEP2013 Lynn McCollum, IMWR-FP, 210-466-1212, [email protected]

Thank you for supporting our Soldiers and their Families!!!