Joseph D. Armstrong (251) 214-9431 Jacksonville, FLJdarmstrong0622@yahoo.com

Achievement-driven career-minded leader works extremely well under pressure in a team environment or with minimal supervision. Successful “hands-on” manager of high-volume “from-scratch” restaurants, award winning organizer of catered events, built and managed accounts of prestigious custom homes in the Construction Industry, and an accomplished sales professional in the Automotive Industry.

Tameron Honda Eastern Shore Sales Representative / Trainer / Floor Closer 2011 – 2014

Cold called IMS, Craigslist, and Auto Trader leads bringing in an average of 5 customers a week from dealer purchases to customer purchases. Successfully marketed “In-Demand” automobiles via the internet.

“Top Salesman of the Month” twice in the year of 2014 out of 36 peers. “Used Car Salesman of the Month” numerous times a year during my 3 year duration out of 14 peers.

Negotiated price, completing sales, purchase contracts, and closing sales by overcoming objectives. Knowledge of CRM (Higher Gear, Dealer Track) Qualifying buyers by understanding interest and requirements; matching interests and requirements to various models. Contributed to achieving “The President’s Award” consecutively each year.

Dean McCrary Imports Sales Representative 2010 – 2011

Responsible for highlighting features, gathering information, appraising automobiles, comparing and contrasting competition. “New Car Salesman of the Month” July 2009, November, 2010. “Used Car Salesman of the Month” June 2011 Qualifying buyers by understanding interest and requirements. Developing and maintaining relationships with new and existing customers, responding to inquiries, and suggesting trade. Common knowledge of E-Lead (Automotive Dealership CRM)

Gambino’s Italian Grill Assistant Kitchen Manager / Sous Chef 2006 – 2010

Managed 18-26 employees each shift; presented pre-shift meetings and nightly specials. Recruited new prospects. Direct hiring, training, scheduling, and delegation of food service personnel. Averaged a 30% food cost. Monitored expenditures to ensure that they conformed to budget limitations. Regulated inventory. Created specials daily from scratch using local fresh ingredients. Menu planning with Executive Chef each week. Voted “Top 100 Restaurants in the Nation” for 6 years running. Planned, organized, and catered various Mardi Gras events. Maintained a 95 or better Health Department Compliance score every month.

The Pub Assistant Manager / Kitchen Manager / Executive Chef 2002 – 2006

Created “From Scratch” offerings using a Chalk-Board menu consisting of local ingredients. Advised General Manager of universal needs of the company and issues that arose, assisted with the day to day duties and

tasks. Inventory, ordering, etc. Averaged a 28% food cost. Voted “Best Crawfish”, “Friendliest Staff”, “Best Dive Bar” by Mobile’s Lagniappe monthly publication. Assumed the role of General Manager in her absence maintaining a positive work environment Created schedules to ensure

adequate and efficient staffing at all times; as well as recruit, interview, hire, and train staff as required. Health Department Compliance score of a 98 or better consistently each month.

Eastern Shore Shutter Co. Account Manager / Carpenter 1999 – 2002

Created new accounts by prospecting, cold calling, and advertising/ marketing utilizing web-based platforms. Built and maintained relationships with existing accounts.

Generated $60k in revenue from plantation-style shutters consistently each month. Framed 5k-10k square foot custom houses from start to finish. Built and installed custom shutters using exact measurements.

Highly skilled in the utilization of hand held power tools. Finish work consisted of trimming doors/windows, staircases, tacking base boards, hanging crown molding, building

adjustable shelving, and other work related jobs.

Faulkner State Community College 2006 - 2008 Associates in Business Administration – AS Fairhope, AL

Florida State College of Jacksonville 2014 - 2015Accredited Claims Adjuster – ACA 6-20 Jacksonville, FL

Professional ReferencesBrooke Nobles (904) 557-4594

Gayle Woods-Johnson (251) 604-8362

Grayson Harrell (251) 648-7469

Vincent Amen (251) 786-3086

Calvin Mitchell Sr. (850) 281-2592