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WMS GAMING NEW SLOT FERRIS BUELLER’S DAY OFF PRIZEBALL BY BALLY COMING SOON TO AZ Bally goes back to their pinball roots with this exciting line of slot machines. TRIBAL NEWS RES & AIGA EXPOS Staff writer Lee Allen covers two important local tradeshows for Arizona’s Tribes. DISPELLING COMMON MYTHS IN THE CASINOS Our staff answers questions from a fan that all our readers have asked at least once before. Hints, Tips, And Advice On Your Favorite Casino Games! A Monthly Publication Created By Slot Machine Game Designers. The Arizona Gaming Guide is a free monthly magazine for people who enjoy visiting casinos and playing casino games. The magazine discusses Slot Machines, Video Slots, Reel Slots, Electronic Table Games like: Blackjack, Roulette, and Craps. Packed with in-depth features, advice, hints, tips, secrets, and so much more!
Citation preview
04 EDITORrsquoS NOTE
06 PLAYERS TALK
08 GREAT GAMES
18 WINNING WAYS
21 GAMING NEWS
25 ARIZONA LOTTERY
26 FEATURE STORY
28 CASINO DINING
30 TRIBAL NEWS
34 LAUGHLIN NEVADA
38 CASINO ENTERTAINMENT
40 CASINO NIGHTLIFE
42 HOT DEALS
44 CASINO BINGO DIRECTORY
46 FUN amp GAMES
48 SAMIrsquoS SMACKDOWN
50 CASINO DIRECTORY
DEPARTMENTS
azgamingguidecom | December 2013 | Arizona Gaming Guide 03
PRIZEBALL BY BALLY
COMING SOON TO AZ
Bally goes back to their pinball roots
with this exciting line of slot ma-
chines
TRIBAL NEWS
RES amp AIGA EXPOS
Staff writer Lee Allen covers two
important local tradeshows for Ari-
zonarsquos Tribes
DISPELLING COMMON
MYTHS IN THE CASINOS
Our staff answers questions from a
fan that all our readers have asked
at least once before
18 30 13
Contents DECEMBER
26 WMS GAMING NEW SLOT
FERRIS BUELLERrsquoS DAY OFF
WMS Serves Up A Blast From The Past
WMS continues to deliver great game play with a wide variety of slot machine
titles but their latest game based on the classic 80s movie Ferris Buellerrsquos Day Off
not only provides plenty of winning action it also lets you relive your past and all
the hilarious scenes from the film
This issue has the scoop on exciting new slots by WMS Bally Aristocrat and
Aruze coming to casinos near you Plus gaming industry veteran Al Moe gives us
the inside scoop on 3-Card Poker Staff writer Lee Allen provides two articles on
recent conferences for Arizonarsquos Tribes Entertainment writer Ramses Ja inter-
views Talking Stick Resortrsquos newest entertainer DJ Juma And if you are ready for
holiday feasts yoursquoll want to check out the Dining section for the menus available
at the Gila River Casinos As always we also give you the latest scoop on gaming
news hot deals entertainment bingo and so much more
Please visit us at facebook comArizonaGamingGuide become part of our com-
munity and share your thoughts and experiences with others who also love the
same casino games you do You can sign up for our e-newsletter and find current
and back issues of AZ Gaming Guide on our website at azgamingguidecom Let
me know what you think of our December issue and have fun
Cheers
Alexandra Lang
Editor-in-Chief
editorazgamingguidecom
Alexandra
VOLUME 05 bull ISSUE 12
PUBLISHER
Chris Houmlft
chrisazgamingguidecom
MANAGING DIRECTOR
Elizabeth Torma
lizazgamingguidecom
EDITOR-IN-CHIEF
Alexandra Lang
editorazgamingguidecom
ART DIRECTOR
Melanie Mueller
CONTRIBUTING WRITERS
Al Moe
Ramses Ja
Cindy Esquer
Lee Allen
Katie Snyder
Alex Stewart
Samantha Becker
Lana Hartmann
ADVERTISING SALES
Nina Consiglio
ninaazgamingguidecom
Elizabeth Torma
lizazgamingguidecom
MAILING INFORMATION
Arizona Gaming Guide
PO Box 20636
Mesa Arizona 85277
INTERNET INFORMATION
wwwazgamingguidecom
wwwfacebookcomArizonaGamingGuide
Copyright copy 2013 The Arizona Gaming Guide
All rights reserved
The Arizona Gaming Guide (AGG) presents casino industry and
gaming related facts as well as personal opinions and expects the
reader to make his or her own decisions All responses to reader
posts e-mails and letters are to be considered as advice only AGG
accepts no responsibility and no liability for any actions of our
readers based on the articles and advertisements presented within
this publication All pictures images logos trademarks and trade
names etc are the sole property of their respective owners
You must be 21 or older to gamble Please play responsibly
Help is available at 1800NEXTSTEP or problemgamblingazgov
EDITORrsquoS NOTE
Your Authority On Everything Gaming
Arizonarsquos State Gaming Regulatory Agency
Arizona Department of Gaming
1110 W Washington Street Suite 450 Phoenix 85007
16027714263 or azgaminggov
Tribal Gaming Funded Problem Gambling Resource
Office of Problem Gambling
1800NEXTSTEP or 18006398783
1110 W Washington Street Suite 450 Phoenix 85007
16025428998 or problemgamblingazgov
04 Arizona Gaming Guide | December 2013 | azgamingguidecom
ldquoLikerdquo us on Facebook because
we ldquoLikerdquo you too
wwwfacebookcomArizonaGamingGuide
PLAYERS TALK QampA On Everything Gaming
06 Arizona Gaming Guide | December 2013 | azgamingguidecom
Q I always learn something new while reading the qampa
section so I hope you can help with this one I play all
of the local casinos regularly and always play slots I
find just one major thing to be consistent with all of
them---nearly every time I lower my bet the machine
will suddenly hit something pretty good andor finally
give me that bonus Ive been trying so hard to get Why
is that Thank you for your time
Christine PendergrassmdashMaricopa AZ
A Christine in two words Murphyrsquos Law (ie Anything that
can go wrong will) Hold on to something for a while and you
never need it but the minute you decide to throw it away is
when you wish you didnrsquot Unfortunately you along with the
rest of us gamblers are victims of random behavior The only
way to dispel myths surrounding the situation you refer to is
to play at least 10000 games at min bet and 10000 games at
max bet and record all the outcomes across the games account
for the bet level and then calculate the odds for the bonus or
other big wins Any play sessions of less than 10000 games
that arenrsquot being recorded will have wild fluctuations of bonus
odds values of bonuses frequency of ldquobig winsrdquo and so on
In fact the exact opposite of what you mention is true for all
casino gaming regulations we have ever come across designing
and testing slot machines Essentially they state if a player is
to bet more than the minimum bet on a slot the long run pay-
back percentage (or odds) must remain the same or be better
than when playing the minimum bet In other words increas-
ing (not decreasing) your bet can actually increase your odds of
winning Pay tables can improve with a higher bet (as is the
case with video poker and some mechanical reel steppers) and
the odds of triggering a progressive can be better the higher the
bet (as is the case with most randomly triggered progressives)
just to name a few examples As a result make sure to read a
slotrsquos help screen carefully as it must disclose if betting more
gives better odds for bonuses progressives etc If there is no
such statement then it doesnt matter what bet you play the
odds must be the same
To avoid feeling the way you describe our strategy is to select a
bet level we feel comfortable playing and consistently play that
bet for the entire play session on a slot We donrsquot change the bet
to a lower amount Ever Even if we lose and have some credits
remaining in the slot that are less than our chosen bet we cash
out instead of wagering a lower amount
Q Hi Great magazine Yoursquove covered the RNG for
video slots but I was wondering how things work with
video poker Irsquom guessing therersquos some kind of RNG
that sorts the 52 card deck prior to the first deal Letrsquos
say Irsquom dealt four to a Royal Flush After holding my
four to a Royal is the next card dealt already deter-
mined before I hit the draw button In this case it
wouldnrsquot matter how long I wait until I hit the draw
button since it would be the same card no matter what
Or is the RNG still sorting the rest of the cards in the
deck so that the next card isnrsquot determined until I hit the
button In this case waiting might make a difference
Tracey MangomdashGilbert AZ
A Tracey as IGT has the largest number of (and in almost all
cases the best) video poker games installed in casinos across
Arizona Las Vegas and the world we decided to base our re-
sponse on their approach to drawing cards in video poker
In the video poker software an area is created to store 10 cards
On the deal the first 5 cards are randomly dealt and displayed
to the player In the meantime the remaining cards are con-
stantly being shuffled in the background When a player hits
the draw button 5 more random cards are stored in the remain-
ing last 5 places The cards are then used as needed in sequen-
tial order from the last five cards drawn just as though they
were being dealt off the top of the deck
Therefore to answer your question it does matter when you hit
the button on the draw because thatrsquos when the next 5 cards are
randomly chosen It all happens in a split second but waiting
for the ldquorightrdquo time to push the button can bring you the added
luck yoursquore looking for to complete that Royal
Q Please settle an argument hellip Which casino has more
slot machines Talking Stick or Wild Horse Pass
Mike SandersmdashScottsdale AZ
A Mike Wild Horse Pass has 950 slots and Talking Stick Re-
sort has 744 slots For a complete list of the current slot counts
for all Arizona casinos see our Casino Directory on page 50 $
and get a $25 gas card if we decide to print your question Do you have a question for our staff of casino gaming industry professionals and slot experts Write us with your questions
and comments in any area of gaming and we will make every attempt to publish a response in upcoming issues Space is
limited so we are unable to print every letter or e-mail we receive Please include your name and mailing address with all
correspondence Mail to Arizona Gaming Guide PO BOX 20636 Mesa AZ 85277 or E-mail to editorazgamingguidecom
GREAT GAMES Table Gamesmdash3-Card Poker
-Card Poker is one of the most popular table games and is
played in casinos around the world It is played with a
Standard English deck of 52 cards and no jokers or wild cards
are used Each player and the dealer are dealt three cards The
dealerrsquos cards are unseen and the player must decide whether to
risk more money and continue the hand or fold and lose their
Ante wager
Unlike blackjack where the player makes a single wager and
only occasionally doubles down or splits with extra bets 3-Card
Poker offers three bets every hand Because of this the overall
house edge is much more significant itrsquos like betting on three
spots at a blackjack table every round
Betting Just the Ante Wager
If you wish 3-Card Poker can be played by betting only on the
Ante wager To continue playing after obtaining your cards you
must place a second wager of the same amount on the Play or
Raise spot when you think your hand is better than the dealerrsquos
Remember itrsquos really just three-card poker your hand against
the dealerrsquos The Ante wager always pays even money (1 to 1)
when the player wins The Play or Raise bet also pays even-
money but only when the dealer has a hand of Queen-high or
better
The overall house edge of about 4 is built into the Ante bonus
that is paid on a player straight three of a kind and straight
flush Some casinos offer a large Ante bonus for a Mini-Royal
hand of suited Ace-King-Queen This payoff is in addition to
any win or loss on the Ante and Raise bets and is paid regard-
less of whether the player actually wins the hand
The player will win the Ante bet 4491 of the time so payoffs
are common one of the reasons the game is so popular The
ante bonus will win about 373 of the time If you play on a
table with six players someone gets paid on the Ante bonus
about every four rounds
Strategy
The best strategy for when to back an Ante wager with an addi-
tional Play (sometimes marked Raise) wager is based on the fact
that the dealer only ldquoqualifiesrdquo when their hand is at least
Queen-high With this in mind the player should always bet the
Raise wager when they hold at least Queenndash6ndash4 or higher
Pair Plus
The Pair Plus wager is what draws most players to 3-Card Pok-
er because it pays regularly about 25 of the time but most
payoffs will be even-money However the lure of big payoffs as
high as 50-1 is a big attraction As with most bonus-style bets
the house has a higher edge (about 7) than on the regular Ante
wager Playing both the Ante and Pair Plus wagers results in a
house edge just slightly higher than 5 Thatrsquos probably higher
than you encounter at the blackjack table but lower than at
your favorite slot machine In addition the game is dealt in a
relaxed friendly manner and yoursquoll only play half as many
hands as at a blackjack table Your results may vary $
08 Arizona Gaming Guide | December 2013 | azgamingguidecom
Writer Al Moe has worked in the casino industry for many years
He has lived and worked in Las Vegas Reno and Lake Tahoe He
also attended the University of Nevada Reno He is an avid writer
and blogger author of ldquoVegas and the Mobmdashavailable at Amazon
He is also the proud father of four beautiful girls
3
By Al Moe
12 Arizona Gaming Guide | December 2013 | azgamingguidecom
GREAT GAMES New Slots By WMS Gaming In Arizona
Willy Wonka Slot By WMS Now Available For Play In Casinos All Across Arizona
Min bet is 40 credits
Max bet is 400 credits
Life-changing progressive available at
Max bet
Excellent balance between base game
and bonus games
Bright and vibrant graphics make every-
one feel like a kid again
Sounds and music are all straight from
the 1971 motion picture
Math behind the game provides for ex-
tended play sessions
Wide variety of bonuses including the
Oompa Loompa characters that add
Wild symbols and expanding reels
lue Water Resort amp Casino located in
Parker Arizona along the beautiful
Colorado River was the first casino in the
state to offer WMS Gamingrsquos Willy Wonka
and The Chocolate Factory slot machine for
their patrons last month However it didnrsquot
take long for several other Arizona casinos
to realize this exciting new title would be a
popular addition to their slot floor as well
Now slot enthusiasts can enjoy this fun
game at both Lone Butte Casino and Vee
Quiva Casino Willy Wonka is also current-
ly live and ready for play at Mazatzal Hotel
amp Casino Apache Gold Casino Resort and
Talking Stick Resort Stay tuned for more
install locations across Arizona coming
soon
For more information about Willy Wonka
and The Chocolate Factory and other exciting
games by WMS visit wmscom $
B
Bally TechnologiesmdashNew Slots Coming Soon GREAT GAMES
azgamingguidecom | December 2013 | Arizona Gaming Guide 13
ally Technologies has an extensive history with
the iconic Playboy brand Games they have pro-
duced include Playboy Platinum Playboy Girls of Cana-
da Playboy Hot Zone Playboy Muy Caliente and Playboy
Playmate Party to name a few Joining these popular titles is a
new game that takes the classic Playboy era of the 60s
and 70s and combines it with another piece of Ballyrsquos
heritage ndash pinball
Prizeball Playboy is delivered on Ballyrsquos towering ALPHA 2
Pro Series V2242 cabinet In case you were wondering what
the ldquo2242rdquo stands for itrsquos the size of the screens That
means you get a 22-inch screen for the reels and an
enormous 42-inch screen for the pinball action Yoursquoll
get the look and feel of pinball actionhellipwithout the tilt
Prizeball Playboy comes with several great bonus features
There are of course everyonersquos favorite Free Games
Playboy Key symbols on reels two three and four trigger 10
free spins with a 2X multiplier
The real fun begins when Pinball symbols hit on reels
two three and four (in either free games or base game)
This means yoursquove hit the Prizeball Bonus Yoursquoll get
one to five pinballs depending on your bet with five
being at max bet Launch the pinballs up
into the top screen where theyrsquoll bounce
and spin racking up credits as they go
If Playboy just isnrsquot your thing donrsquot
worry Bally has two additional versions of this game
planned The first is Prizeball Ballyhoo which harkens
back to the first game Ramond T Moloney created
when founding Bally back in 1932 The final edition of
the trio will be Prizeball Dragon which offers a fun and
hopefully lucky Asian-theme to the game Watch for
Prizeball Playboy in the coming months $
By Riley Meredith
B
ldquoPLAYBOYrdquo - copy 2013 Playboy PLAYBOY and Rabbit Head Design and BUNNIES are marks of Playboy and under license by Bally Gaming Inc
14 Arizona Gaming Guide | December 2013 | azgamingguidecom
h ldquoWhat a feelingrdquo Thatrsquos what all us
slot players everywhere will soon be
cheering when Aristocratrsquos new Flashdance
slot game dances its way across the casino
floors here in Arizona Flashdance is a new
50-line 5-level progressive video slot game
that is as much fun as the iconic movie itrsquos
based on All our favorite characters from the
movie are in the game along with songs from
the legendary soundtrack Hi-def sound and
a surround sound iChair completely immers-
es you in the game for a fun time that will
have you break dancing in the aisles and
spinning on your backs with excitementmdash
guaranteed
Bonus features include Maniac Free Spins
where players collect Sticky Scatters to in-
crease wins What a Feeling Free Spins where
players collect Scatters to unlock free spin
games in the top box to produce more wilds
and wilds cascade to lower games creating
more wins Dynamic Stacked Symbols where
stacked symbols increase wins the I Love
Rock lsquonrsquo Roll Remix where symbols remix for
a chance to win more credits and the
Flashdance Progressive where players collect rec-
ords to determine their progressive jackpot
prize
O
GREAT GAMES New Slots Coming Soon
Flashdance
By Aristocrat
n the red glittery heels of the suc-
cessful THE WIZARD OF OZ Ruby
Slippers game comes the Ruby Slippers 2 slot
a whole new experience in Land of OZ
The Ruby Slippers 2 theme offers exciting
bonuses that feature both of your favorite
Witches Watch as bubbles land on the
reels in the Glinda the Good Witch fea-
ture adding up to five WILD Reels that
can be multiplied up to 10X The Wicked
Witch feature adds two reels to the array
and Winged Monkey characters fly over
the reels adding more of one symbol for
increased chances at 6 and 7-of-a-kind
pays But thatrsquos not all The Free Spin
Bonus allows you to collect symbols to
travel down the Yellow Brick Road with
Dorothy and her friends as you try to
reach the Wizard of OZ and receive a
prize of up to 125X And with every fea-
ture enhanced by a motion chair yoursquoll
experience immersion into the whimsical
Land of OZ like never before
O
Ruby Slippers 2
By WMS Gaming
ruzersquos prize selection themed game
Platinum Jackpot is the first I-Deluxe
game that offers 2 Jackpot Levels which can
be won at the same time This 5-reel 30-line
stepper will have players sitting on the edge
of their seats When 5 or more Bonus symbols
appear the Platinum Prize Selection is trig-
gered The more Bonus symbols that appear
in triggering the selection the more Platinum
Prize Selections are awarded Each Prize Se-
lection offers a random roulette spin to deter-
mine a credit award And when the random
roulette spin lands on either the Minor or
Platinum Jackpot that Jackpot is won and
your Prize Selection is returned for another
chance If the second Jackpot is won during
the selection you are awarded both Jackpots
and the selection will continue until over
The 7 Free Games then begin with the oppor-
tunity to retrigger
A
Platinum Jackpot
By Aruze Gaming
he Arena Poker Room at Talking Stick Resort in Scotts-
dale Arizona is hosting their 11th annual No Limit Texas
Hold lsquoEm Christmas Toy Drive Poker Tournament on Decem-
ber 21
There is a $12500 guaranteed prize pool and sign-ups begin
Monday December 16th at the main poker cage
As players sign up theyrsquoll donate one new unwrapped toy val-
ued at $10 or more to the Salt River Pima-Maricopa Indian
Community Christmas Toy Drive and pay a $25 tournament
service fee
Entries are limited to the first 400 sign-ups and each player be-
gins with $1500 in chips Paying an extra $10 staff appreciation
gets players an additional $1500 in chips
Each round is 20 minutes long with the first round blinds start-
ing at $25 and $50 The seventh round will have $700 and $1500
blinds All subsequent rounds will have their blinds and limits
doubled until the end of the tournament
The top 40 finalists win at least 8 or $50 of the prize pool with
third place taking home 112 or $1400 second place netting
168 or $2100 and first place bringing in 248 or $3100
More info on the event is available at the Arena Poker Room by
calling 4808507777 or by visiting talkingstickresortcom $
T
GREAT GAMES Table GamesmdashPoker
16 Arizona Gaming Guide | December 2013 | azgamingguidecom
Texas Hold rsquoEm
X-mas Toy Drive
Poker Tourney
at TSRrsquos Arena
18 Arizona Gaming Guide | December 2013 | azgamingguidecom
and how to come to terms with random behavior
WINNING WAYS Hints amp Tips
was visiting a casino recently during a new game install
wearing my Arizona Gaming Guide company shirt when a
slot player named Mary approached me filled with questions
and comments about our magazine As my team and I are al-
ways excited to meet and talk with our fans I was more than
happy to sit down and have a discussion with Mary However
thirty minutes later I had to excuse myself and get back to work
although I would have loved to continue talking with her
Mary had some excellent questions for me conundrums that I
know many slot enthusiasts have pondered Hopefully I was
able to dispel many of her misconceptions about casino gaming
and that the answers I provided her will also clear up any con-
fusion other players may have as well What follows is the con-
versation I had with Mary
Mary My favorite section in your magazine is ldquoPlayers Talkrdquo
What is your background and how do you know the answers
to all the questions
Me My entire team and I have experience working in the casi-
no gaming industry We have all designed developed pro-
grammed and tested slot machines and other casino games
Chris our Publisher created math models for several major slot
machine manufacturers and was also a Game Design Manager
for many years Liz our Managing Director worked as a Math-
ematician in the industry as well as a Compliance Manager and
Software Tester I designed slot games and was eventually pro-
moted to Game Producer Alex one of our contributing writers
was a software programmer of all different types of casino
games Sami worked in Compliance and is familiar with the
rules and regulations governing various gaming jurisdictions
Alexandra our Editor has held several executive positions in
casinos including Slot Director We all love casino games and
are eager to share all the knowledge and experience wersquove ac-
quired over the years with all our readers and fellow casino
enthusiasts
Mary Do my bonus picks matter I always feel like I pick the
smallest amount
Me Sometimes your picks donrsquot matter and if a regulatory
agency feels that a game may be misleading to the players they
will force the manufacturers to include a comment in the help
screen that clearly states whether bonuses are predetermined
One general rule of thumb ndash if values are revealed at the conclu-
sion of a bonus then that bonus is not predetermined If you
picked 100 credits but to the right of your pick is 1000 credits
then you could have won the 1000 credits had you picked that
selection However bonuses that do not reveal whatrsquos behind
I By Lana Hartmann
the other objects are usually predetermined In other words the
random number generator is choosing values for the players
Mary Why do I feel as though I win more often when I pull
out my playerrsquos club card Does using my card affect whether
I win or lose
Me Using a playerrsquos club card does not affect whether you win
or lose because the slotrsquos RNG is not influenced by any other
part of the slot machine This is a gaming regulation around the
world and independent testing laboratories verify that this is
the case on every slot What you are observing is the result of
random behavior
Mary Should I avoid playing on a slot machine that just hit a
big win bonus or jackpot
Me Herersquos an example I like to use in order to answer your
question Imagine a completely fair silver dollar that is the coin
is uniformly weighted and has a heads and a tails When
flipped this coin lands either on heads or tails randomly Now
letrsquos pretend we have three people flipping their own fair silver
dollars lined up like you guessed it slot machines These three
people constantly flip their fair silver dollar We watch them for
a while and notice that the first person has flipped ten heads out
of the last ten flips the second person has flipped five heads
and five tails in the past ten flips and the third person has
flipped ten tails during the last ten flips Which of these three
people would you approach and make a wager with them that
their next coin flip is heads My guess is that yoursquoll answer one
way and the next person who walks by in the casino will an-
swer differently as will the following hundred casino visitors
who happen to pass by Mathematically and logically everyone
knows that the next coin flip by any of the three people will
have the exact same chances of being heads or tails That is the
chances that the first person flips heads is 50 tails is also 50
the second personrsquos coin has the same probabilities and so on
The fair silver dollar doesnt know or care about what happened
in the past The next coin flip is just that a fair and random coin
flip People however especially those who are willing to wager
their hard earned money do care about the past and how it
might influence the future
Mary Why does it take me forever to get a bonus and the per-
son playing next to me sits down and hits one right away
Me Mary all slot machines use a fair random number genera-
tor that has been tested by an independent laboratory for accu-
racy As a result if the slotrsquos mathematics have odds of letrsquos
pretend 1 in 150 of hitting a bonus a player can hit the bonus
azgamingguidecom | December 2013 | Arizona Gaming Guide 19
WINNING WAYS
on the first spin then the second then the third and then not at
all for hundreds of spins again On average after hundreds of
thousands of spins on the slot it will have awarded a bonus
roughly once every 150 spins Unfortunately at that moment
your slotrsquos RNG wasnrsquot drawing the bonus out of the bag and
the slotrsquos RNG next to you was If a slotrsquos bonus happens once
every 150 spins you can reasonably expect the bonus to trigger
within three times that number or 450 spins But that doesnt
mean it will or has to happen within those 450 spins Remember
your previous question Maybe we should go over my answer
again By the way the only way of figuring out how often a
slotrsquos bonus hits is to count your total spins and divide that by
the number of bonuses you had and do this repeatedly across
multiple play sessions And make sure to keep reading our
magazine as we divulge these probabilities as well
Mary People talk about loose machines and tight machines
and then people talk about a slotrsquos payback percentage
Whatrsquos the difference
Me ldquoLooserdquo to me means the slotrsquos payback percentage is high
say 96 and the casinorsquos hold percentage is low or 4 making
a total of 100 Most high denomination slots and most video
poker games are ldquolooserdquo ldquoTightrdquo to me means the exact oppo-
site That is the payback percentage is low say 86 and the
casinorsquos hold percentage is high 14 Now the payback per-
centage is an expression of the long run monetary odds of a slot
machine or other casino game So a payback percentage of 86
means that over time the slot takes in more money than it pays
out If a payback percentage were to be 115 the slot would
pay out more money than it takes in over the long run This
kind of slot does not exist Remember that casinos are in busi-
ness to make money and their hold percentage is an expression
of that profit Any casino game you play is one that you are
guaranteed to lose at over time There is no way around the fact
that we are playing a losing game Anyone who says differently
is lying or doesnt logically comprehend how casinos and their
games work ldquoLooserdquo to most players means the slot pays pays
frequently pays big or is paying right now ldquoTightrdquo to most
players means the opposite of ldquolooserdquo but generally both words
have nothing to do with my interpretation of the payback per-
centage As a matter of fact players may describe a machine as
ldquolooserdquo even though it is actually one of the ldquotightestrdquo machines
on the slot floor in terms of payback percentage Remember my
coin flipping example The slotrsquos RNG can produce winner after
winner right in a row but in the long run it all evens out
Ultimately I think I helped Mary resolve some of the issues she
had questions about I know that many of you have the same
questions based on your Facebook comments emails and
letters that we get so I hope I helped you too Remember that
casino games including slots are based on purely random
events that are out of our control There are ways to improve
your odds in blackjack and the slots but ultimately winning is
based on luck timing fate or whatever else you want to call
that next big win bonus or jackpot Have fun $
azgamingguidecom | December 2013 | Arizona Gaming Guide 21
GAMING NEWS
rawing Dead is a documentary film about the highs and lows of
online poker from two very different perspectives a profession-
al poker player worth millions and a gambling addict
Michael Korpi Jr had it all Straight As star athlete talented musician
but his weakness for online poker derailed his life Now hersquos walking
across the country with his two dogs Blackjack and Buddy in an effort to
raise awareness for problem gambling Dusty Schmidt was once known
as one of the top amateur golfers in southern California before a heart
attack at age 23 took him off the golf course and put him in front of a
computer screen Four million dollars later he is regarded as one of the
worlds best online poker players
Poker was once a blue collar game played in smoky back rooms over
green felt tables until a chubby accountant from Tennessee shocked the
world by turning a $39 buy in on an online poker site into a $25 million
dollar first prize at the 2003 World Series of Poker Over the next few
years the entire world learned the game of No Limit Texas Hold Em If
you watched the poker boom on TV like the rest of us it seemed like
everyone was getting rich Some were but the fundamental rule of any
game involving chance in order for one to win another must lose The
truth behind the hype is that there is a dark side to this game one that
you wont see on ESPN From the Poker Boom of 2003 to ldquoBlack Fridayrdquo
April 15th 2011 when the US Department of Justice shut down online
poker Drawing Dead follows the lives of two players Michael and
Dusty as they deal with the highs and the lows of Americas future fa-
vorite pastime online poker To find out more about the film point your
browser to drawingdeadpokerdoccom $
D
he Arizona Department of Gaming recently announced that tribal contribu-
tions to the state from gaming revenue will be approximately $239 million
for the quarter that ended September 30 2013 Tribal contributions are within a
thousand dollars when compared to the same quarter last year
The quarterly tribal contributions to the Arizona Benefits Fund will be distribut-
ed as follows
Instructional Improvement FundEducation $11909047
Trauma and Emergency Services Fund $ 5954524
Arizona Department of Gaming operating costs $ 2150510
Arizona Wildlife Conservation Fund $ 1701293
State Tourism Fund $ 1701293
Problem Gambling Education Treatment and Prevention $ 477891
TOTAL tribal contributions for the quarter ended Sept 30 2013 $23894558
The Arizona Department of Gaming in partnership with Arizonarsquos tribes regu-
lates Indian gaming Under the Arizona Tribal-State Gaming Compact tribes
with casinos contribute one to eight percent of their Class III gross gaming reve-
nue to the state cities towns and counties In Arizona Class III gaming includes
slot machines jackpot poker blackjack keno and off-track pari-mutuel
betting There are currently 23 Class III casinos in the state Tribes send contribu-
tions to the state Arizona Benefits Fund every three months For more info about
the Arizona Department of Gaming visit their website at azgaminggov $
T
22 Arizona Gaming Guide | December 2013 | azgamingguidecom
GAMING NEWS
Slot Machines
amp Player Tracking
Saving Lives
Slot machine gaming data will now help detect and prevent
problem gambling according to researchers at the University
of Brescia and other institutions in Italy
Based on data from online gamblers who closed their ac-
counts betting patterns were identified leading up to the clo-
sure What researchers found was that wagers when plotted
on a graph alternated between slow increases to suddenly
dropping to very minimal bets The resulting picture looks like
a sawtooth These gamblers also exhibited the widest variance
in their bets The researchers have come to the conclusion that
this betting behavior on the part of these online gamblers is
not sustainable Prior to gambling information being purely
digital the data available to researchers now was extremely
hard to obtain in the past
Now researchers are beginning to partner with online gam-
bling sites and brick and mortar casinos Based on their paper
published in February in the online journal International Gam-
bling Studies the goal is to prevent gambling addiction and
having players lose too much money
The idea is to generate algorithms that can identify a playerrsquos
betting patterns as risk factors for problem gambling or an
unsustainable pattern
Why would an online gambling site or traditional casino even
be interested in this For one a casino can cater to self-aware
gamblers who want to participate in casino games but not to
the point where they have financial hardships develop an
addiction or potentially stop coming to the casino entirely
These self-aware gamblers could potentially remain as cus-
tomers rather than refrain from gambling Secondly casinos
can conclusively assist patrons with gambling problems rely-
ing on scientific data based on a patronrsquos own play Third
casinos can also use this as a tool to continue to improve their
reputations as socially responsible companies
The slot machine often cursed may become a savior
Celebrate the New Year at the Monsoon Nightclub this Dec 31
2013 by traveling back to the lsquo80s with Checkerrsquod Past Groove
to the best tunes of the 1980s as the clock ticks down to 2014
Therersquos a $10 cover at the door tickets are not required The
doors open at 9pm the music starts shortly thereafter and the
party doesnrsquot stop until well after midnight This is a 21 and
older event
Based in Yuma Checkerrsquod Past brings greetings from the 80s
Herky-jerky new wave new romantics sticky sweet synth-pop
Checkerd Past brings it to you in all its glittery glory All the
one-hit wonders of MTVs golden ageGary Newman Mad-
ness Thomas Dolby Modern English Haircut 100 plus Duran
Duran David Bowie Devo Men at Workthe list is pretty big
Checkerd Past is committed to keeping you entertained with
some of the best music that VH1 doesnt do specials on any-
more
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoPut
your dancing shoes on and come on out to the best New Yearrsquos
Eve party in Southern Arizona where you can relive the best
hits of the 1980s as we say hello to 2014rdquo Additional infor-
mation can be found at ddcazcom or by calling 866DDCWINS
RING IN THE NEW YEAR
80s STYLE
At the Monsoon Nightclub
Casinos were ready for the new $100 long before Oct 8
On pages 21 and 49 of this issue wersquove used images of the new
$100 bill Benjamin and the bill hersquos on sure look different than
what wersquove become accustomed to over the past several years
JCM the casino gaming industryrsquos leading bill validator compa-
ny worked together with the US Treasury Department and the
US Bureau of Engraving and Printing five years ago in order to
prepare for the new bill Only a select few JCM employees were
allowed to sign non-disclosure agreements with the US govern-
ment in order to work on the project Three years ago JCM re-
ceived proposed designs in order to begin updating their soft-
ware Back in February JCM received the new $100 bills minus
their serial numbers (making them invalid) for testing purpos-
es During the summer all of JCMrsquos bill validators in the field
received software upgrades to accept the new bills In some
casinos thatrsquos thousands of devices requiring service Around
the same time casinos trained their employees on the new bills
Now JCM is working on the next $100 due out in five years $
azgamingguidecom | December 2013 | Arizona Gaming Guide 23
GAMING NEWS
eading to Maricopa Prepare to fill your bellies with the help of Coolattas
iced lattes and donuts Harrahrsquos Ak-Chin Casino is ready to open the arearsquos
first and only Dunkin Donuts just in time for the New Year The shop will be the Casi-
norsquos fourth dining restaurant and is located near the main entrance next to Total Re-
wards
To prepare for the opening Harrahrsquos Ak-Chin Casino employees have been undergo-
ing training a sure indicator that munchkins and other sugary treats are just around
the corner for casino-goers
ldquoThere is a lot that goes into the opening of a Dunkinrsquo Donutsrdquo says Colin Ribble ex-
ecutive chef ldquoWe spent weeks in training and learned how to make donuts coffee
sandwiches and other tasty treats and also how to operate and maintain the produc-
tion equipmentrdquo
According to Chef Ribble in the final weeks of training employees were expected to be
able to make 140 donuts per hour (enough to fill a shops donut case) Each batch of
donuts is weighed and measured for length and height
ldquoEvery batch must meet the requirements or we canrsquot display the productrdquo he contin-
ued ldquoThe production process has been rigorous but the training is well worth it so we
can deliver a quality product to our customersrdquo
ldquoDunkinrsquo Donuts is one of the Valleyrsquos leading brands and wersquore thrilled to open the
first one in Maricopardquo said Robert Livingston vice president and general manager at
Harrahrsquos Ak-Chin Casino Dunkinrsquo Donuts will be open from 7am to 7pm daily For
more information on Harrahrsquos Ak-Chin Casino visit harrahsakchincom $
H
Dunkinrsquo Donuts serves up expansion
plans at Harrahrsquos Ak-Chin Casino Casino chef talks munchkins coffee and donuts
of a sudden the Lottery terminal
printed out a vast amount of paper-
work He asked the clerk how much
hersquod won but the clerk couldnrsquot tell
him anything except that it was
more than she could pay She gave
him the paperwork and told him he
would have to go to the Lottery office Vincente signed the back of the
ticket before he left the store went home and waited for his daughter
When his daughter arrived he said ldquoSomething good happened but I
donrsquot know how goodrdquo He then showed her the ticket She went to the
computer to check the numbers The next-to-the-last line had five
matching numbers the last line had two matching numbers and the
Powerball At the time neither knew how much the ticket was worth
At about 445 pm Vincente couldnrsquot wait any longer so he called the
Lottery to ask what five matching Powerball numbers were worth He
then told his daughter ldquoIrsquom the $1000000 winner theyrsquove been wait-
ing forrdquo It was a shock for both of them He didnrsquot tell his other chil-
dren because he wanted to be sure that hersquod really won Once he was
positive everything was in order his daughter took a picture of the
oversized souvenir check to send to the rest of the familyVincente
already knows what hersquos going to do with his winnings After some
house repairs and paying off a few bills the bulk of it is going to be
invested Hersquos not going to splurge hersquos well grounded in reality He
said ldquoMoney pays the bills but doesnrsquot make you happyrdquo $
For more info on the Arizona Lottery visit their website at arizonalotterycom For the
winning numbers call 4808297425 in Phoenix or 5203259141 in Tucson All other
areas in Arizona call 18004993798
azgamingguidecom | December 2013 | Arizona Gaming Guide 25
osh Shields of Phoenix likes to
buy Million Dollar Cash Bo-
nanza Scratchers because of the
$1000000 top prize Last Friday
after work he purchased several
Scratchers from a Lottery vending
machine and scratched them in the
car One of the tickets showed that he was a $1000000 winner After
checking the ticket a number of times Josh signed the back of it and
went home He checked online and realized that the Lottery closed at 5
pm he would have to wait the entire weekend before he could redeem
it In the meantime he told his parents and a close friend and had them
check the ticket Then he sat back to wait out the weekend which
seemed to be a lot longer than usual Josh a city government employee
chose the annuity rather than the lump sum Once he saw the actual
check the shock set in He would like to purchase a house and the
annuity will give him a guaranteed income for the next 20 years In
his spare time Josh enjoys spending time with his family and partici-
pating in outdoor activities such as basketball and camping Real peo-
ple do win but Josh is finding it hard to believe that he is one of them
ugust 28 2013 was a day of celebration for Vincente Ruiz of
Phoenix He redeemed his Powerball ticket from the draw of
August 21 2013 for $1000000 Vincente had purchased four lines
for the Powerball using his own numbers consisting of family birth-
days He put the tickets in the console of his truck and temporarily
forgot about them The other day Vincente went to the store to get a
soda and check his Powerball tickets The clerk scanned them and all
J News ARIZONA LOTTERY
By Cindy Esquer
A
26 Arizona Gaming Guide | December 2013 | azgamingguidecom
he Ferris Buellerrsquos Day Off slot by WMS embraces the
moviersquos credo that ldquolife moves pretty fast if you donrsquot
stop and look around once in a while you could miss itrdquo With
eight mini bonuses the game takes you through nearly all of the
memorable scenes from the classic 1980s movie
Picking bonuses spinning wheels and taking over the parade
in the Colossal Companion Spins feature will keep life interest-
ing Race to beat Principal Rooney and Ferrisrsquos mean sister Jean-
ie to the Bueller house in one exciting bonus Getting home be-
fore getting caught has never been this potentially lucrative
WMS recently implemented a brand new concept when devel-
oping their big brand name slot machines The basic idea is to
assign those employees in the game design division of the com-
pany who are really passionate about the brand to the game
Essentially the game designers behind this slot are all massive
Ferris Bueller fans Ultimately this approach translates into a
better representation of the movie in the slot
Beyond all the movie clips the custom voiceovers done by Edie
McClurg (Principal Rooneyrsquos secretary Grace) exclusively for
T
Bueller hellip Bueller hellip Bueller
this slot the music all the actorrsquos images there lies a slot filled
with fun and a lot of potential for big wins
The Colossal Companions Spins Feature is a random base game
feature and the main hook for the game Similar to the existing
Colossal Reels games by WMS the slot displays an extra set of reels to
the right of the main reel set Players now have a 35-line 5-reel
4-row reel set and a 75-line 5-reel 10-row reel set Any wins on
the Colossal Reels are doubled Bonus triggers are available on
both reel sets granting access to free spins or the Day Off Board
bonus screen Plus as in Colossal Reels any stacked wild sym-
bols on the main reel set transfer on to the Colossal Reels
Any three or more bonus symbols across both sets of reels trig-
ger the Colossal Free Spins bonus The Colossal Reels are availa-
ble during the free games and all pays on those reels are dou-
bled
The Day Off Board bonus screen is triggered during base game
or free game play by the car on the fifth reel The car then drives
up into the top screen and lands on a section of the board De-
pending on where the car stops indicates the awarded bonus
Players can expect credits or a wheel spin There are four wheels
to play (Ferris Wheel Cameron Wheel Rooney Wheel or
Sloane Wheel) each unlocking one of eight mini-bonuses based
on scenes from the film
They Bought It Pick one of three ways to fake an illness includ-
ing Fake a Stomach Cramp Moan and Wail or Lick Palms and
then receive credits
Bad Hair Day Pick a pencil from Gracersquos hair The longer the
pencil the more credits are awarded to the player
Work of Art Do you remember the museum scene Pick a paint-
ing for credits and a multiplier
Swing Batter Credits rack up while Cameron and Ferris hand
out at the ballpark ldquoSa-wing battardquo
Chez Quis This is a picking game set in the restaurant Players
Bet You Wonrsquot Believe This
Gaming regulators required some movie scenes in the slot to be edited
from PG-13 to PG
For licensing reasons the Red Wings logo on the hockey jersey worn by
Alan Ruck (Cameron) was removed and the Porsche convertible had to
appear as a red convertible with no association to Porsche
azgamingguidecom | December 2013 | Arizona Gaming Guide 27
select a sausage and have the ability to advance to pick for additional credits
Lucky Foot Rubbing the rabbit foot pays more and more credits
Car Trouble Fortunately the playerrsquos credit meter is also increasing and not de-
creasing like Ferris and Cameron want with the odometer of the ldquoborrowedrdquo car
On the Run This bonus is the highlight of all eight events Recreating the race
home Ferris Jeannie and Mr Rooney move (or lurch) towards their goal based on
which sneakers the player picks Make sure Ferris is home first to reap the highest
credit awards $
ALL OF THE
MEMORABLE SCENES
FROM THE CLASSIC
80s MOVIE
FERRIS BUELLERrsquoS Day Off TM 2013 Paramount Pictures All Rights Reserved
Insider Info
Penny Slot at 35 lines and a bonus Colossal Reel set with 75 extra lines
High bonus hit frequency WMS specifically wanted to capture the flavor of
the movie and put it into the slotrsquos game play (Lifersquos fastdont miss out)
Overall game hit frequency of 50 (Quite high for todayrsquos slots)
Payback percentages range from around 87 at the low end to 96 at the top
Play it right now at Talking Stick Resort
Plus itrsquos coming to Casino Arizona on Dec 3
Check our website for updates on new locations
CASINO DINING
At Wild Horse Pass Hotel amp Casino
Lone Butte Casino and Vee Quiva Hotel amp Casino
28 Arizona Gaming Guide | December 2013 | azgamingguidecom
Christmas Specials At Wild Horse Pass Hotel amp Casino Shularsquos Christmas Day Special
Wednesday December 25th 3pm to 8pm
$6599 per person includes Baby Spinach Salad with Pears Candied Walnuts
Bleu Cheese Crumbles Red Radish with Balsamic or Lobster Bisque 8oz
Shula Cut Filet Wild Mushroom Demi-Glaze Smoked Gouda Mashed Pota-
toes or Pan Seared Chilean Sea Bass with Wild Rice and Blood Orange Burre
Blanc and Chocolate Cake With Espresso Mint Sauce
Cafeacute 247 Christmas Day Special
Wednesday December 25th 11am to 8pm
$1795 per person includes Mixed Green Salad Grilled Pork Chop with Fruit
Chutney and Warm Bread Pudding
Christmas Specials At Lone Butte Casino Christmas Day Brunch At Verona Chophouse
Wednesday December 25th 11am to 6pm
$2999 per person includes Made-to-order Omelet Station Artisan Cured
Meats amp Cheeses Cocktail Shrimp Chilled Crab Claws Roasted Whole Turkey
with Traditional Gravy Salt Crusted Prime Rib Slow Cooked Tangerine
Glazed Ham Butter Whipped Potatoes Chocolate Covered Strawberries and
much more
Christmas Day Special At Cafeacute 247
Wednesday December 25th 11am to 8pm
$1299 per person includes Baby Field Green Salad with Candied Walnut and
Balsamic Vinaigrette Deep Fried Turkey or Citrus and Pineapple Glazed Ham
Creamed Corn Southern Mac rsquonrsquo Cheese Green Bean Casserole Roll and
Butter and Fresh Baked Slice of Apple Pecan or Pumpkin Pie with Whipped
Cream or a la mode
Christmas Specials At Vee Quiva Hotel amp Casino Ditkarsquos Christmas Day Menu
Wednesday December 25th Noon to 8pm
For only $3995 per person come and celebrate the Christmas Holiday with us
Enjoy the Freshest Ingredients and Finest Selection of USDA Prime Cuts
Your Choice of Caesar Salad Topped with Shredded Parmesan Cheese and
Garlic Croutons Mikersquos Salad Tossed with Pecans Goat Cheese Apples Cran-
berries with Fresh Balsamic Vinaigrette or the Wedge Salad Iceburg Lettuce
Topped With Apple Smoked Bacon Grape Tomatoes With Sliced Cucumber
and Topped with Danish Blue Cheese Dressing Sprinkled With Crumbled
Danish Blue Cheese or Enjoy Crab Bisque or Onion soup The Main course is
your choice of Grilled Lamb Chops with Mint Demi Glaze or 12oz of our Linz
Heritage Angus Prime Rib Slowly Roasted and Served with au jus Burgundy
Mushrooms and Creamy Horseradish Sauce Both Entreacutees Come with a Choice
of Creamed Spinach Creamed Corn Sauteacuteed Spinach and Mushrooms Fresh
Asparagus Sweet Mashed Potatoes or Mashed Red Skin Potatoes Finally
Indulge in Your Choice of Fresh Cregraveme Brule Peanut Butter Pie or Raspberry
Cheesecake
Coffee Shop 247 Christmas Eve
Tuesday December 24th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressings or
Cup of Broccoli Cheddar Soup Hand-Carved Roasted Pit Ham with Bourbon
Glaze served with Sweet Potato Mashed Roasted Butternut Squash served with
slice of Pecan Pie a la mode
Coffee Shop 247 Christmas Day
Wednesday December 25th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressing or
Creamy Chicken with Wild Rice Soup 8oz Roasted Prime Rib of Beef served to
your liking with au jus and Horseradish Sauce and Choice of Baked Potato or
Mashed Potatoes Fresh Medley of Vegetables and an Apple Crumb Tart
with Chantilly Cream for Dessert $
azgamingguidecom | November 2013 | Arizona Gaming Guide 29
30 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
ndian gaming is an economic powerhouse a recognized $27
billion industry within 237 Indian tribal casinos country-
wide that employ more than 650000 workers
What is not generally recognized is the paucity of Native Amer-
ican-owned business that supply goods and services to those
casinos --- an infinitely small number of Native-owned and op-
erated businesses that work with and profit from the estab-
lished gaming entities
In Arizona the Indian gaming industry amounts to some $17
billion Native gambling facilities are one of the top three indus-
tries in the entire state creating more than 15000 direct jobs and
in constant need of vendor assistance to keep them running
smoothly
Itrsquos big business a well-oiled machine in need of constant sup-
plies and services opportunities for small or start-up Native
business owners to position their fledgling efforts to be a part of
the action But if yoursquore an entrepreneur on the outside looking
in how do you get to become a player in the gaming game To
I
By Lee Allen
help answer that question a 4-member panel convened at the
recent Reservation Economic Summit conference at Wild Horse
Pass Hotel amp Casino in Chandler to conduct a Native 2 Native
seminar on the mysteries of gaming procurement and how
smaller players can also take a bite out of that industryrsquos eco-
nomic apple
While the gaming process is pretty similar from site to site pro-
curement processes may be unique from tribe to tribe and one
size may not fit all Creativity and flexibility may be required to
get recognized
rdquoThere are four culprits that impede Native American entrepre-
neursrdquo according to John James CEO of Gila River Gaming
Enterprises responsible for three tribally-owned gaming facili-
ties
ldquoNot enough economic infrastructure or start-up capitol is one
pitfall Inadequate strategic partnerships is another begging the
question --- why go it alone when therersquos strength in unity Be-
ginning businesses often lack specifics about important things
Left to right Debra GriffinmdashPresident of the Gila River Gaming Enterprises Board of Directors Derrick WatchmanmdashNavajo National Gaming Enterprises CEO and
Chairman of the Board of the National Council on American Indian Enterprise Development John JamesmdashCEO of Gila River Gaming Enterprises
TRIBAL NEWS
azgamingguidecom | December 2013 | Arizona Gaming Guide 31
like product pricing placement and promotion Therersquos an
admitted lack of expertise in a fledgling small business but you
donrsquot have to be an expert you just need the right channels to
find the necessary resources Overcome these problem areas and
you can live the dream of your imaginationrdquo
ldquoAlthough individual tribal casinos across the country frequent-
ly operate in unique fashion with dissimilar protocols they all
represent the established well-capitalized licensed provider
that understands the gaming industryrdquo said Derrick Watch-
man Navajo National Gaming Enterprises CEO and Chairman
of the Board of the National Council on American Indian Enter-
prise Development
But the big guys need the little guys to make things work ldquoWe
use businesses to operate our businessrdquo is how Judy Ferreira
Deputy Director of the Arizona Indian Gaming Association put
it
For instance says Watchman ldquoMost of us go with the big gen-
eral contractors but in order to get construction underway you
need support services --- things like trucking and trade input
that could be done by Native sub-contractors Operationally
furnishings and equipment or cleaning services could be pur-
chased from Native-owned businessesrdquo
Moderator Kenneth Manuel noted that Gila River Gaming En-
terprise is trying to bridge the ldquowe need you can providerdquo gap
with their program created to assist would-be entrepreneurs
ldquoThe program is designed to help community members looking
to start their own businesses to help supply our needs and itrsquos a
model that seems to be paying off as a number of Gila River
vendors are already on boardrdquo
In addition to site-specific training for enterprising Native busi-
nessmen and women the panel offered nuggets of good advice
All panelists nodded in agreement when the subject of network-
ing came up ldquoA lot of times people donrsquot know about existing
tribal businessesrdquo said Ferreira
ldquoCasinos require a lot of product but wersquore a competitive busi-
ness because revenue generation goes back to the triberdquo said
Debra Griffin President of the Gila River Gaming Enterprises
Board of Directors ldquoWe need competitive pricing for what we
buy in order to guarantee that tribal returnrdquo
The ability to respond is another prerequisite ldquoCasinos arenrsquot
an 8-to-5 businessrdquo said Watchman ldquoWersquore a 247365 opera-
tion If we need something on a Saturday night at midnight our
vendors need to make sure they can provide itrdquo
In assessing the keys to success for Native start-ups James
summed it up ldquoAt the end of the day if yoursquove got the right
product in the right market priced and promoted correctly all
the engines will be whistling the same happy tunerdquo For more
info on the event and the organization visit ncaiedorg $
32 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
istorians have immortalized Horace Greeleyrsquos words
ldquoGo West young man go Westrdquo Today his advice
would probably include the admonition ldquoLook to
south-of-the-border business folks look Southrdquo
This view toward Mexico was the theme for Business Beyond
Borders the recent Arizona Indian Gaming Associationrsquos annu-
al conference and EXPO held in Tucson Representing 17 of the
22 federally-recognized tribes in the state (that encompass more
than 90 of Indian people living on Arizona reservations) the
AIGA is a major player in Grand Canyon state gaming
ldquoMexico is important to Arizona in general --- and Indian casi-
nos in particular --- because Mexican visitors represent an excel-
lent target market for Southern Arizonarsquos gaming industry
most especially the Pascua Yaqui Casino Del Sol Resort and
Casino and Casino of the Sun as well as the three area Tohono
Orsquoodham properties --- their hotel and casino in Tucson another
casino in Sahuarita and a smaller casino in Whyrdquo says AIGA
Executive Director Valerie Spicer
ldquoItrsquos only been 10 years since Arizonarsquos gaming compact with
tribes was signed and the Arizona Benefits Fund was estab-
lished and wersquore already approaching the billion dollar mark in
contributions back to the state and its citizensrdquo Spicer said
Similar success stories are being reported nationwide among the
420 gaming facilities owned by 240 tribes in 28 states an eco-
nomic development effort that has resulted in the creation of
700000 jobs nationally (with 15000 of them in Arizona)
The three-day gathering in the Old Pueblo was held just 60
miles from the USMexico border --- billed as The Southwestrsquos
Foremost Gaming and Business Summit and Trade Show ---
that drew together some 300 tribal leaders casino executives
and business leaders from across the country to conceptualize a
gaming industryrsquos approach to cross-cultural marketing in or-
der to do business with Mexico
ldquoTherersquos no other conference like this in Indian Country focus-
ing on gaming and businessrdquo according to Spicer ldquoTribes want
to spur more economic development and businesses want to
learn how to partner with tribes This forum connects tribal en-
terprises with potential business partners for the benefit of allrdquo
Economic developer and international trade expert Felipe Gar-
cia of Visit Tucson was the keynote speaker ldquoNewly-released
statistics show 22 million people cross into Arizona from Mexi-
co every year --- thatrsquos 50000 travelers per day every day ---
and the World Tourism Organization is predicting the number
of people who cross international borders will double by 2030rdquo
he told conference attendees
ldquoThese are real people with real discretionary income That im-
pact in Southern Arizona is huge In Pima County alone it rep-
resents $1 billion dollars added to the local economy every year
mostly from shoppingrdquo
Citing a Mexican Visitors to Arizona study done by the Eller
College of Management at the University of Arizona Garcia
noted that 64 of all Mexican visitors to Arizona come here for
a leisure-time vacation and to shop
ldquoFrom a gaming industry standpoint casinos are missing a
good bet if they donrsquot focus more frequently on that South-of-
the-Border opportunity These visitors range from high-end
travelers who fly here on private airplanes to middle-class folks
with visas who have cash in their pockets and no aversion to
spending it
Terry Rambler who chairs the AIGA the Inter-Tribal Council of
Arizona and the San Carlos Apache Tribe noted ldquoThese are
tribes working together as a family to make the future better
This is how things are done working together to build a model
of cooperation that can be used in other economic venturesrdquo
For more info on the AIGA visit azindiangamingorg $
AIGA EXPO Luncheon Speaker Notah Begay III
(Navajo) is a pro golfer with 4 PGA tournament
wins and current entrepreneur of Kiva Sun Foods
H By Lee Allen
Left to Right Valerie SpicermdashDirector of the AIGA
Peter YucupiciomdashChairman of the Pascua Yaqui
Tribe Notah Begay IIImdashPGA golfer
Terry RamblermdashChairman of the AIGA Chairman
of the Inter-Tribal Council of Arizona and Chair-
man of the San Carlos Apache Tribe
34 Arizona Gaming Guide | December 2013 | azgamingguidecom
LAUGHLIN NEVADA Directory amp Gaming Statistics
Aquarius Casino Resort
800662LUCK
aquariuscasinoresortcom
1250+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps keno race
sports book
Avi Resort amp Casino
(Fort Mojave Tribe)
8004300721
avicasinocom
1000+ slots bingo blackjack table
games craps roulette poker room
keno racesports book KidsQuest
Colorado Belle Hotel Casino
8774600777
coloradobellecom
750+ slots blackjack table games
craps roulette poker room keno
racesports book Build your own
amazing burger at Pintrsquos Brewery
Riverside Resort Hotel amp Casino
8002273849
riversideresortcom
1300+ slots no smoking slot area
high limit slots area bingo black-
jack table games craps roulette
poker room keno racesports book
Pioneer Hotel amp Gambling Hall
8006343469
pioneerlaughlincom
490 slots blackjack table games
craps roulette sports book Make
sure to check out the video poker amp
reel slots
Harrahrsquos Laughlin
8004478700
harrahslaughlincom
900+ slots no smoking slot area
high limit slots area blackjack table
games craps roulette poker room
live keno racesports book
Golden Nugget Laughlin
8002371739
goldennuggetcomlaughlin
1000+ slots blackjack table games
craps roulette poker room sports
book Sign up for the playerrsquos club
and spin for free play
Edgewater Hotel Casino
8006774837
edgewater-casinocom
750+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps racesports
book Great all-around casino
We are not responsible for incorrect missing or outdated information To inform us of
updates please email editorazgamingguidecom The Nevada Gaming Control Board
publishes statistics on casino gaming activity in Nevada according to their statersquos gaming
regulations The most current data for Laughlin at press time is from three months prior
A negative hold percentage indicates that game overpaid during the stated month
Tropicana Laughlin
8002436846
tropicanaxcom
1000+ slots blackjack table games
craps roulette and a sports book
Stop in for lunch at Carnegiersquos or
the Poolside Cafeacute and enjoy the food
River Palms Resort Casino
8777877256
river-palmscom
550+ slots bingo blackjack table
games craps roulette sports book
Donrsquot miss the view of the river from
Dennyrsquos
Slots Hold Tables Hold
Loose $1 409 Craps 1371
25cent 481 Blackjack 21 1583
$5 527 Roulette 1900
Multi-Denom 565 Other Table Games 2456
5cent 609 Pai Gow Poker 2470
1cent 1049 Let It Ride 2549
Megabucks 1123 Three Card Poker 3390
Tight $25 1507
Other Hold Revenue Dollars
Loose Sports Pools 1489 Slots 291 mil
Race Books 1521 Tables 30 mil
Tight Live Keno 2835 Other 07 mil
Laughlinrsquos Gaming Statistics September 2013
36 Arizona Gaming Guide | December 2013 | azgamingguidecom
All-You-Can-Eat Baby Back Ribs Only $1295
During your next trip to Laughlin make sure to stop in at The Pioneer Hotel amp Gambling Hall for delicious All-You-Can-Eat
Baby Back Ribs for $1295 at the Boarding House Restaurant served from 4-9pm every Saturday Other specials include Steak amp
Lobster meal for only $1595 on Thursdays Prime Rib or Shrimp Scampi for $1595 on Fridays and their award-winning
Champagne Brunch for $1195 every Sunday from 8am-1pm For more information call 18555252125
LAUGHLIN NEVADA News
News LAUGHLIN NEVADA
azgamingguidecom | December 2013 | Arizona Gaming Guide 37
Laughlin Event Center Presents
Fourteen-time nominated and five-time Latin Grammy Award
winners Los Tigres Del Norte will perform live in concert Satur-
day May 3 2014 in the all new Laughlin Event Center Paquita
la del Barrio will open for Los Tigres Tickets from $30 will be
available at edgewater-casinocom soon Los Tigres del Nortersquos
ldquoNortentildeordquo music with its polka roots is blended with stories of
social injustice and news They have recorded more than 55
albums that have earned Gold and Platinum Records in the
United States and Mexico and have sold more than 32 million
records The San Jose California based band tours international-
ly and has a recording repertoire of over 500 songs and corridos
(ballads)
Grammy-nominated Paquita la del Barrio is a popular Mexican
singer of rancheras and other Mexican styles and is most fa-
mous for her advocacy against Mexicos machismo culture
which has made her popular especially with female audiences
She is known for her common song themes of women empow-
erment and man bashing Her signature phrase with which she
often teases male spectators in her shows is iquestMe estaacutes oyendo
inuacutetil (Are you listening good-for-nothing)
Aquarius Announces Second Annual
ldquoFeed a Familyrdquo Program Benefiting Local Families
ace|PLAY Members Can Contribute
Points Instead of Cash
For the second year in a row Aquarius Casino Resort presents
the ldquoFeed a Familyrdquo program that allows players to contribute
their ace|PLAY club points to help put a holiday meal on the
table of a tri-state family in need Players can contribute points
through Friday December 20 2013 ldquoLast year thanks to the
overwhelming generosity of our players we were able to help
more than 900 families through this groundbreaking programrdquo
said Aquarius Casino Resort General Manager Sean Ham-
mond ldquoGiving back to the community is an important part of
our culture at Aquarius and our players have embraced our
effortsrdquo said Kathy Hilderhof Vice President of Marketing and
Player Development at Aquarius For more info visit aquarius-
casinoresortcom and click on ace|PLAY $
Lo
s T
igre
s D
el N
ort
e P
aq
uit
a L
a D
el B
arr
io
Debbie ReynoldsmdashDec 4-7mdashRiverside
GlorianamdashDec 6mdashEdgewater
Holiday Dreams A Cirque SpectacularmdashDec 7mdashEdgewater
The Nutcracker Anaheim BalletmdashDec 12mdashRiverside
Charlie Daniels Band amp Montgomery GentrymdashDec 13mdashEdge
The DiamondsmdashDec 17-22mdashRiverside
Dirk ArthurmdashDec 27-30mdashHarrahrsquos
Mickey GilleymdashDec 27-31mdashRiverside
Frank Sinatra Jr Sinatra Sings SinatramdashDec 28mdashEdgewater
New Year FireworksmdashDec 31mdashRiverwalk by Colorado Belle
The Golden Boys starring Frankie Avalon Bobby Rydell and
Fabian FortemdashJan 4mdashEdgewater
Happy Birthday to The KingmdashJan 7mdashRiverside
Temptations Review with Dennis EdwardsmdashJan 11mdashEdge
Kingston TriomdashJan 14-19mdashRiverside
The FlamingosmdashJan 21-26mdashRiverside
Mickey GilleymdashFeb 3-8mdashRiverside
Oak Ridge BoysmdashFeb 10-16mdashRiverside
Paul AnkamdashFeb 15mdashEdgewater
Vicki Lawrence and MamamdashFeb 18-23mdashRiverside
Crystal GaylemdashFeb 27-Mar 2mdashRiverside
Larry Gatlin and The Gatlin BrothersmdashMar 4-9mdashRiverside
Eddie MoneymdashApr 11-14mdashRiverside
Vince GillmdashApr 19mdashRiverside
Great WhitemdashApr 25-27mdashRiverside
Los Lobos and Los Lonely BoysmdashApr 26mdashHarrahrsquos
CASINO ENTERTAINMENT Listings
38 Arizona Gaming Guide | December 2013 | azgamingguidecom
Apache Gold CasinomdashGlobe AZmdash8002722438
Cabaret Lounge
Live bands every weekend
BlueWater CasinomdashParker AZmdash8882433360
Dig Lounge
Variety including live bands karaoke amp DJsmdashDaily at 5pm
BlueWater Showroom
Wynona amp Big NoisemdashJan 25 2014
Kenny RogersmdashMar 22 2014
Casino ArizonamdashScottsdale AZmdash4808507777
The Showroom
Monday Night Showroom FootballmdashMondays during football season
Showstoppers Live Holiday SpectacularmdashNov 28-Dec21
The Whip-itsmdashDec 31
Strange Days (Doors Tribute)mdashJan 3-4
Pyromania (Def Leppard Tribute)mdashJan 10-11
Motley Cruersquod (Motley Crue Tribute)mdashJan 24-25
Queen Nation (Queen Tribute)mdashJan 31-Feb 1
The Arizona Room
Latin Fire Dance Nights (Learn to dance)mdashMon Tue from 6-8pm
Throwback ThursdaymdashThu from 9pm to 1am
Casino Del SolmdashTucson AZmdash5208386506
AVA Amphitheater
Tamal FestivalmdashDec 7
Cliff Castle CasinomdashCamp Verde AZmdash8003817568
Dragonfly Lounge
Variety including live bands karaoke amp DJsmdashLadies Night every Th
Open late on Fr amp Sa
Cocopah Resort CasinomdashSomerton AZmdash8002375687
Events
Los ApsonmdashDec 6-7
Karaoke with Bling BlingmdashWe-Fr at 8pm
La Vida Loca (Latin Music)mdashFr at 9pm
Variety of live music every Saturday night on the casino floor
Desert Diamond Casino ImdashTucson AZmdash8663329467
Monsoon Nightclub
Groovinrsquo FridaysmdashTucsons Funkiest Old School Dance Party
Noches CalientemdashSaturdays the hottest Tex Mex and Tejano music
Desert Diamond Casino IImdashSahuarita AZmdash8663329467
Sports Bar
Karaoke Night in the Sports BarmdashWednesdays 7-11pm
Live music or DJsmdashFridays amp Saturdays
Diamond Center
Sylvia Browne (Author amp Psychic)mdashDec 14
Stayinrsquo Alive (Bee Gees Tribute)mdashDec 28
STYXmdashJan 17 2014
Chris YoungmdashJan 18 2014
Fort McDowell CasinomdashFort McDowell AZmdash8008433678
Lucky 7 Saloon
Featuring a variety of live music every weekend
Events
New Yearrsquos Eve PartymdashDec 31
Harrahs Ak-Chin CasinomdashMaricopa AZmdash4808025000
The Lounge
Checkerrsquod PastmdashDec 6-7
The HamptonsmdashDec 13
Smooth GroovemdashDec 14
JJrsquosmdashDec 20-21
Chris JansonmdashDec 27
The DriftersmdashDec 28
Wild Wednesdays from Noon to 4pm fea tures Route 66 with
Danny DavismdashDec 4 Come Back BuddymdashDec 11 Band Stand
Shows 50rsquosmdashDec 18 Route 66mdashDec 29
Hot Latin Nights from 8pm to midnight on Thursdays fea tures
AzTexmdashDec 5 amp 19
New Yearrsquos CelebrationmdashDec 31 features The Rat Pack Returns at 6
Grammy-nominated Country singer and songwriter Chris
Young is returning to the Diamond Center on Saturday Janu-
ary 18 2014 for a special concert sponsored by KIIM 995 FM
Tickets start at $25 and are on sale now through Star Tickets
and at the casino Rewards Center Doors open at 7pm and the
show starts at 8pm
Drawn to the thrill of entertaining from an early age Chris
Young got his start in 2006 when he was declared the winner
of the TV talent show Nashville Star Hersquos topped the country
charts with hits like the Grammy-nominated Gettingrsquo You
Home Voices The Man I Want To Be and his platinum selling
single Tomorrow Young released his latest album AM in
September and has been touring with country superstar Brad
Paisley Chris Young last performed in the Diamond Center to
a sold out crowd in October of 2011
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoWersquore
thrilled to have Chris Young back in the Diamond Center to
share his unique Country sound Tickets sold out fast the last
time Chris played here so be sure to get yours earlyrdquo
Talking Stick Resort Presents
Roger Clyne amp The Peacemakers December 27-28 2013
Hometown favorites Roger Clyne amp The Peacemakers
are headed back to Arizona and to Talking Stick Resort
The rock-n-roll quartet will command the Showroom
stage on Dec 27-28 and perform such favorites
as Americano Green amp Dumb and Loco to Stay Sane For-
merly members of The Refreshments singer Roger
Clyne and drummer Paul PH Naffon created Roger
Clyne amp The Peacemakers in 1998 The Tempe-based
band would go on to release 10 albums and tour with
the likes of Johnny Cash Kid Rock and John Fogerty
Their latest album Unida Cantinardquo climbed to the num-
ber two spot on the Billboard Heatseekers charts and
peaked at number four on the 2011 iTunes Rock Al-
bums list Fans are in store for two nights of pure ener-
getic rock-n-roll as the band always delivers remarkable
performances Tickets for the concert are on sale now
Call 4808507777 and ask for the box office or visit their
website at talkingstickresortcom for more information
Editorrsquos Pick CASINO ENTERTAINMENT
azgamingguidecom | December 2013 | Arizona Gaming Guide 39
amp 8pm plus 56-Elvis Tribute at 10pm amp Midnight
Hon-Dah CasinomdashPinetop AZmdash8009298744
Timbers Lounge and Showroom
Munday FundaymdashComedy Show begins at 7pm
Live local talent Tuesday through Saturday
Lone Butte CasinomdashChandler AZmdash8009464452
Cascades Lounge
Phoenix area bands amp DJs offer free live entertainment
WemdashCountry Thmdash70rsquos Disco Funk FrmdashLatin SamdashTop 40Dance
Verona Chophouse
Talia Livemdash Saturdays 5-9pm
Sunday Jazz Brunch Livemdash10am-3pm
Mazatzal CasinomdashPayson AZmdash8007777529
Event Center
New Yearrsquos Eve Party with Night GroovemdashDec 31
New Yearrsquos Eve Lounge with Torres and HendrixmdashDec 31
Paradise CasinomdashYuma AZmdash8887774946
Sharkyrsquos Bar amp Bites
Featuring a variety of live music on the weekends
Quechan CasinomdashWinterhaven CAmdash8777832426
Sidewinders Bar amp Grill
Featuring a variety of live music on the weekends
Pipa Event Center
Paul Rodriguez Williams amp Lee Bobby LeemdashDec 13
Talking Stick ResortmdashScottsdale AZmdash4808507777
The Showroom amp Grand Ballroom
Aaron LewismdashDec 6
Vincente Fernandez JrmdashDec 7
Roger Clyne amp The PeacemakersmdashDec 27
STYXmdashJan 18 2014
Hot Tuna and Leon RussellmdashJan 24 2014
Twin Arrows Navajo CasinomdashFlagstaff AZmdash8559468946
Cover bands local regional amp headlining acts Call for info
Wild Horse Pass CasinomdashChandler AZmdash8009464452
AiRIA UnpluggedmdashLive music Fri amp Sat 4pm-2am
Encore LoungemdashFeaturing a variety of live music nightly
Classics With A TwistmdashFeaturing jazz music amp cocktails Thu-Sun
Showroom
DaughtrymdashDec 6
Eddie MoneymdashDec 7
Ana Barbara amp The Mariachi Sol de Mexico Jose FernandezmdashDec 13
Big Bad Voodoo DaddymdashDec 27
Chris Simpson and Adam Gropman (Comedy)mdashDec 28
PwerdrivemdashDec 31
AbbaFab (ABBA Tribute)mdashJan 4 2014
Yavapai CasinomdashPrescott AZmdash8007568744
Yavapai Cantina
Karaoke with Cruisinrsquo SusanmdashFr at 8pm-12am
Variety of live bands on Saturdays from 7 to 10pm Verify all details amp age restrictions (generally 21 amp over) for each event Venues times dates amp ticket
information are subject to change Photosimages copyright of the individual artist(s) photographer(s)
or venue(s) All Rights Reserved We are not responsible for incorrect missing or outdated information
40 Arizona Gaming Guide | December 2013 | azgamingguidecom
CASINO NIGHTLIFE
By Ramses Ja
manda Martinez aka DJ Juma is the newest jewel in Talk-
ing Stickrsquos crown Her mixes in the TSR Lounge have cap-
tivated partygoers for the past few months As a newer face I
felt I should introduce her to the readers of this column but
know that this goes way beyond a pretty face Juma is a skilled
DJ who has graced decks from coast to coast Now that she has
a new residency I thought Irsquod run a few questions by her
RJ How long have you been DJing
Irsquove been DJing since 2009 but Irsquove been messing around with it since
grade school I used to dress as Spinderella on Halloween I used to
make beats with my friends who were local artists thatrsquos what got me
started in music From there DJing just felt like a natural evolution of
my craft I have always felt very musically inclined so I am happy that
this is what I do for a living
RJ Tell me about your musical background
I started in radio way back in 2005 at 951 FM Latino Vibe Manic
Hispanic was the one who pulled me under his wing and showed me
how things worked I landed at Power 983 in 2008 and stayed there
until I made the move to 1015 JamZ In the mean time I started mak-
ing beats like I said and I guess being surrounded by so many talent-
ed DJs I started getting my equipment together and practicing
RJ What is your favorite type of music to spin
Irsquom the type to spin anything that people like to spin what makes peo-
ple move But my go-to music is usually 80s or 90s and of course
Spanish music because of my Latin background I guess that doesnrsquot
really answer the question but I guess my favorite music changes with
the crowd or the venue maybe even the time of year It just depends
Right now Irsquom spinning a lot of Top 40 and EDM because itrsquos really
working for my crowds
RJ Tell me about a typical night at the TSR Lounge at Talking
Stick
Im usually just paying attention to my mixes and the crowd Im
learning Im paying attention to my choices and selections Thats my
main focus I do it fearlessly because I never underestimate the audi-
ences ability to feel Music is the sixth element it brings nostalgia it
brings healing and it moves us I canrsquot feel anything but the music
A everything around me is a blur except the sound Its therapy for me
DJing has allowed me the chance to be free with no expectations espe-
cially from myself Its just about having fun at the party and I like
having fun at the party I see the audience make note of the atmos-
phere sometimes I listen to what the DJs did before me and I just basi-
cally remember that its about having fun and I free myself enough to
begin
RJ Any advice for anyone wanting to follow in your footsteps
A good DJ feels his or her groove and eventually gets a flow and begins
to connect with the music which connects to the audience In my case
Im a selector As Juma I select what I like People who come to groove
either love it or they learn it Theres a big difference between being a
DJ and being a selector I dont really even know if I consider myself a
DJ because DJing is a skill and an art form that is highly technical
Theres scratching involved theres blending involved theres accura-
cy and syncopation involved Those things Ive learned over time but
as a selector youre just narrating the emotions of the crowd I am
becoming a good DJ I am a great selector $
Talking Stick Resortrsquos TSR Lounge is located just downstairs
from the main casino floor in the Atrium The TSR Lounge fea-
tures a live DJ drink specials and a plush ambiance to enjoy
your weekends out Enjoy the party at the TSR Lounge every
weekend on Fridays from 8pm to 2am and Saturdays from 5pm
to 2am For more information visit talkingstickresortcom or
call 4808507777
Ramses Ja Rudi King-Taylor II
bullMusic DirectorOn-Air Host (3-7pm) for
KNRJ-FM 1011 The Beat
bullResident DJVJ for KTVK-3TV Friday 10am
bullHost of REDY Set Radio
bullOfficial Bum Squad DJ
bullDJ Vatican Member
bullFor more information on Ramses Ja visit his
website at wwwramsesjacom
Amanda Martinez DJ JUMA TSR
HOT DEALS
42 Arizona Gaming Guide | December 2013 | azgamingguidecom
Check out these great promotions we found for our read-
ers and fans No matter where you live in Arizona our
readers can take advantage of at least one of the items
listed below Put some cash in your pocket
Desert Diamond Casino Football Pickrsquoem Be one of 20 winners to predict the winning teams for
each Sunday and Monday NFL regular season games and
win $100-$500 in free play Then if you correctly predict
the winning teams in 197 or more 2013 NFL regular sea-
son games out of the 239 you could win $1000000
Mazatzal Hotel amp Casino Second Serving Tuesday Between 1pm and 5pm each Tuesday from now through
December 17 play at least $50 cash and receive $50 in
Bonus Maz Cash free play or play at least $100 cash and
receive $100 in Maz Cash free play Earn one reward each
week
Paradise Casino Toy amp Food Drive Now through December 15 bring in a new toy or food
item(s) with the original store receipt valued at $10 or
more (excluding tax) and receive up to $40 in Rewards
Play for your donation
Pick The Pros Be one of twenty weekly prize winners to pick the most
correct winning teams of the weekly NFL lineup includ-
ing a tie-breaker and win up to $100 in Rewards Play
Quechan Casino Resort Sunday Funday Sundays in December a lucky winner will be drawn eve-
ry 30 minutes from 12pm ndash 630pm for $100 in Rewards
Play And at 7pm one lucky winner will win $1000
Twin Arrows Navajo Casino Resort Holiday Room Special Now through December 27 players can enjoy a resort
room for only $59 plus tax per night from Sunday
through Thursday and $99 plus tax on Friday and Satur-
day When visiting on Tuesdays and Thursdays win up
to $2000 cash during the drawings held every half hour
from 7pm to 10pm $ For complete rules regulations and restrictions visit each casinorsquos players
club for more details Players must be 21 or older and donrsquot forget that casino
management reserves all rights with the promotions listed on this page
Apache Gold Casino Resort decides to
through the end of 2013
Did you get an offer for free play from a casino Through
December Apache Gold Casino Resort will double it
Buckyrsquos Casino In Prescott Presents
This exciting extension to 3-Card Poker gives players the
ability to use their cards and the dealerrsquos cards to make a
5-card poker hand with pays for 3-of-a-kind or better
44 Arizona Gaming Guide | December 2013 | azgamingguidecom
Casino Sessions Seats Smoke-Free Area Electronic Late Night
Apache Gold Su We Th at Noon Fr amp Sa at
7pm 1st Mo of the month at 7pm 200 No No No
BlueWater Mo-We 430pm Su at 1130am 400 Yes Yes No
Casino Arizona Mo-Su at 630pm
Daily Matinees at 1230pm 1000 Yes Yes
L8 Nite Bingo Fr amp Sa
Doors at 10pm Games at midnight
Casino Del Sol Daily at Noon 130 215 630 amp
715pm 600 Yes Yes Cosmic Bingo Sa at 11pm
Cocopah Daily at 130 amp 630pm 350 Yes Yes No
Desert Diamond I Th-Mo 130 2 6 630 amp 7pm 270 No Yes No
Fort McDowell Sa amp Su at 645am We-Mo at
9am Daily at 1230 amp 630pm 1275
Yes (2 sections enclosed or in
general seating)
Yes Fr amp Sa at 1210am
Call for Lunar Bingo schedule
Harrahrsquos Ak-Chin We-Su at 1130am 230 330
and 630pm 470 Yes Yes No
Lone Butte
Sa amp Su at 10am Noon 345
530pm Daily at Noon amp
630pm
750 Yes Yes BAD Bingo 2 Fr at 1130pm amp
BAD Bingo Sa at 1130pm
Mazatzal Mo-Th at Noon Tu amp Th at
630pm 280 Yes Yes No
Paradise Daily at 130 amp 6pm 300 Yes Yes Call for Kozmic Bingo
amp Other Special Dates
Vee Quiva Daily at Noon amp 630pm 366 Yes Yes Bingo Eclipse Sa at 11pm
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4am Sunday to 4am Monday
CASINO BINGO DIRECTORY
Green MPBingo Jackpot won for $27038 at Fort McDowell Casinorsquos Bingo Hall
Cheryl L won the $2703800 Green MPBingo progressive jackpot while playing at Fort
McDowell Casino in Phoenix AZ Playing on the PhD tablet from Planet Bingo Cheryl
won the big one for $2703800 against the 1 Vertical amp 1 Horizontal line pattern Fort
McDowell Casino has been awarding some of the largest MPBingo jackpots for almost 10
years Thousands of players have won millions of dollars
For more information about Fort McDowell Casino session times specials and events
phone 1-800-THE-FORT or visit fortmcdowellcasinocom $
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
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8 3 7
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R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
WMS Serves Up A Blast From The Past
WMS continues to deliver great game play with a wide variety of slot machine
titles but their latest game based on the classic 80s movie Ferris Buellerrsquos Day Off
not only provides plenty of winning action it also lets you relive your past and all
the hilarious scenes from the film
This issue has the scoop on exciting new slots by WMS Bally Aristocrat and
Aruze coming to casinos near you Plus gaming industry veteran Al Moe gives us
the inside scoop on 3-Card Poker Staff writer Lee Allen provides two articles on
recent conferences for Arizonarsquos Tribes Entertainment writer Ramses Ja inter-
views Talking Stick Resortrsquos newest entertainer DJ Juma And if you are ready for
holiday feasts yoursquoll want to check out the Dining section for the menus available
at the Gila River Casinos As always we also give you the latest scoop on gaming
news hot deals entertainment bingo and so much more
Please visit us at facebook comArizonaGamingGuide become part of our com-
munity and share your thoughts and experiences with others who also love the
same casino games you do You can sign up for our e-newsletter and find current
and back issues of AZ Gaming Guide on our website at azgamingguidecom Let
me know what you think of our December issue and have fun
Cheers
Alexandra Lang
Editor-in-Chief
editorazgamingguidecom
Alexandra
VOLUME 05 bull ISSUE 12
PUBLISHER
Chris Houmlft
chrisazgamingguidecom
MANAGING DIRECTOR
Elizabeth Torma
lizazgamingguidecom
EDITOR-IN-CHIEF
Alexandra Lang
editorazgamingguidecom
ART DIRECTOR
Melanie Mueller
CONTRIBUTING WRITERS
Al Moe
Ramses Ja
Cindy Esquer
Lee Allen
Katie Snyder
Alex Stewart
Samantha Becker
Lana Hartmann
ADVERTISING SALES
Nina Consiglio
ninaazgamingguidecom
Elizabeth Torma
lizazgamingguidecom
MAILING INFORMATION
Arizona Gaming Guide
PO Box 20636
Mesa Arizona 85277
INTERNET INFORMATION
wwwazgamingguidecom
wwwfacebookcomArizonaGamingGuide
Copyright copy 2013 The Arizona Gaming Guide
All rights reserved
The Arizona Gaming Guide (AGG) presents casino industry and
gaming related facts as well as personal opinions and expects the
reader to make his or her own decisions All responses to reader
posts e-mails and letters are to be considered as advice only AGG
accepts no responsibility and no liability for any actions of our
readers based on the articles and advertisements presented within
this publication All pictures images logos trademarks and trade
names etc are the sole property of their respective owners
You must be 21 or older to gamble Please play responsibly
Help is available at 1800NEXTSTEP or problemgamblingazgov
EDITORrsquoS NOTE
Your Authority On Everything Gaming
Arizonarsquos State Gaming Regulatory Agency
Arizona Department of Gaming
1110 W Washington Street Suite 450 Phoenix 85007
16027714263 or azgaminggov
Tribal Gaming Funded Problem Gambling Resource
Office of Problem Gambling
1800NEXTSTEP or 18006398783
1110 W Washington Street Suite 450 Phoenix 85007
16025428998 or problemgamblingazgov
04 Arizona Gaming Guide | December 2013 | azgamingguidecom
ldquoLikerdquo us on Facebook because
we ldquoLikerdquo you too
wwwfacebookcomArizonaGamingGuide
PLAYERS TALK QampA On Everything Gaming
06 Arizona Gaming Guide | December 2013 | azgamingguidecom
Q I always learn something new while reading the qampa
section so I hope you can help with this one I play all
of the local casinos regularly and always play slots I
find just one major thing to be consistent with all of
them---nearly every time I lower my bet the machine
will suddenly hit something pretty good andor finally
give me that bonus Ive been trying so hard to get Why
is that Thank you for your time
Christine PendergrassmdashMaricopa AZ
A Christine in two words Murphyrsquos Law (ie Anything that
can go wrong will) Hold on to something for a while and you
never need it but the minute you decide to throw it away is
when you wish you didnrsquot Unfortunately you along with the
rest of us gamblers are victims of random behavior The only
way to dispel myths surrounding the situation you refer to is
to play at least 10000 games at min bet and 10000 games at
max bet and record all the outcomes across the games account
for the bet level and then calculate the odds for the bonus or
other big wins Any play sessions of less than 10000 games
that arenrsquot being recorded will have wild fluctuations of bonus
odds values of bonuses frequency of ldquobig winsrdquo and so on
In fact the exact opposite of what you mention is true for all
casino gaming regulations we have ever come across designing
and testing slot machines Essentially they state if a player is
to bet more than the minimum bet on a slot the long run pay-
back percentage (or odds) must remain the same or be better
than when playing the minimum bet In other words increas-
ing (not decreasing) your bet can actually increase your odds of
winning Pay tables can improve with a higher bet (as is the
case with video poker and some mechanical reel steppers) and
the odds of triggering a progressive can be better the higher the
bet (as is the case with most randomly triggered progressives)
just to name a few examples As a result make sure to read a
slotrsquos help screen carefully as it must disclose if betting more
gives better odds for bonuses progressives etc If there is no
such statement then it doesnt matter what bet you play the
odds must be the same
To avoid feeling the way you describe our strategy is to select a
bet level we feel comfortable playing and consistently play that
bet for the entire play session on a slot We donrsquot change the bet
to a lower amount Ever Even if we lose and have some credits
remaining in the slot that are less than our chosen bet we cash
out instead of wagering a lower amount
Q Hi Great magazine Yoursquove covered the RNG for
video slots but I was wondering how things work with
video poker Irsquom guessing therersquos some kind of RNG
that sorts the 52 card deck prior to the first deal Letrsquos
say Irsquom dealt four to a Royal Flush After holding my
four to a Royal is the next card dealt already deter-
mined before I hit the draw button In this case it
wouldnrsquot matter how long I wait until I hit the draw
button since it would be the same card no matter what
Or is the RNG still sorting the rest of the cards in the
deck so that the next card isnrsquot determined until I hit the
button In this case waiting might make a difference
Tracey MangomdashGilbert AZ
A Tracey as IGT has the largest number of (and in almost all
cases the best) video poker games installed in casinos across
Arizona Las Vegas and the world we decided to base our re-
sponse on their approach to drawing cards in video poker
In the video poker software an area is created to store 10 cards
On the deal the first 5 cards are randomly dealt and displayed
to the player In the meantime the remaining cards are con-
stantly being shuffled in the background When a player hits
the draw button 5 more random cards are stored in the remain-
ing last 5 places The cards are then used as needed in sequen-
tial order from the last five cards drawn just as though they
were being dealt off the top of the deck
Therefore to answer your question it does matter when you hit
the button on the draw because thatrsquos when the next 5 cards are
randomly chosen It all happens in a split second but waiting
for the ldquorightrdquo time to push the button can bring you the added
luck yoursquore looking for to complete that Royal
Q Please settle an argument hellip Which casino has more
slot machines Talking Stick or Wild Horse Pass
Mike SandersmdashScottsdale AZ
A Mike Wild Horse Pass has 950 slots and Talking Stick Re-
sort has 744 slots For a complete list of the current slot counts
for all Arizona casinos see our Casino Directory on page 50 $
and get a $25 gas card if we decide to print your question Do you have a question for our staff of casino gaming industry professionals and slot experts Write us with your questions
and comments in any area of gaming and we will make every attempt to publish a response in upcoming issues Space is
limited so we are unable to print every letter or e-mail we receive Please include your name and mailing address with all
correspondence Mail to Arizona Gaming Guide PO BOX 20636 Mesa AZ 85277 or E-mail to editorazgamingguidecom
GREAT GAMES Table Gamesmdash3-Card Poker
-Card Poker is one of the most popular table games and is
played in casinos around the world It is played with a
Standard English deck of 52 cards and no jokers or wild cards
are used Each player and the dealer are dealt three cards The
dealerrsquos cards are unseen and the player must decide whether to
risk more money and continue the hand or fold and lose their
Ante wager
Unlike blackjack where the player makes a single wager and
only occasionally doubles down or splits with extra bets 3-Card
Poker offers three bets every hand Because of this the overall
house edge is much more significant itrsquos like betting on three
spots at a blackjack table every round
Betting Just the Ante Wager
If you wish 3-Card Poker can be played by betting only on the
Ante wager To continue playing after obtaining your cards you
must place a second wager of the same amount on the Play or
Raise spot when you think your hand is better than the dealerrsquos
Remember itrsquos really just three-card poker your hand against
the dealerrsquos The Ante wager always pays even money (1 to 1)
when the player wins The Play or Raise bet also pays even-
money but only when the dealer has a hand of Queen-high or
better
The overall house edge of about 4 is built into the Ante bonus
that is paid on a player straight three of a kind and straight
flush Some casinos offer a large Ante bonus for a Mini-Royal
hand of suited Ace-King-Queen This payoff is in addition to
any win or loss on the Ante and Raise bets and is paid regard-
less of whether the player actually wins the hand
The player will win the Ante bet 4491 of the time so payoffs
are common one of the reasons the game is so popular The
ante bonus will win about 373 of the time If you play on a
table with six players someone gets paid on the Ante bonus
about every four rounds
Strategy
The best strategy for when to back an Ante wager with an addi-
tional Play (sometimes marked Raise) wager is based on the fact
that the dealer only ldquoqualifiesrdquo when their hand is at least
Queen-high With this in mind the player should always bet the
Raise wager when they hold at least Queenndash6ndash4 or higher
Pair Plus
The Pair Plus wager is what draws most players to 3-Card Pok-
er because it pays regularly about 25 of the time but most
payoffs will be even-money However the lure of big payoffs as
high as 50-1 is a big attraction As with most bonus-style bets
the house has a higher edge (about 7) than on the regular Ante
wager Playing both the Ante and Pair Plus wagers results in a
house edge just slightly higher than 5 Thatrsquos probably higher
than you encounter at the blackjack table but lower than at
your favorite slot machine In addition the game is dealt in a
relaxed friendly manner and yoursquoll only play half as many
hands as at a blackjack table Your results may vary $
08 Arizona Gaming Guide | December 2013 | azgamingguidecom
Writer Al Moe has worked in the casino industry for many years
He has lived and worked in Las Vegas Reno and Lake Tahoe He
also attended the University of Nevada Reno He is an avid writer
and blogger author of ldquoVegas and the Mobmdashavailable at Amazon
He is also the proud father of four beautiful girls
3
By Al Moe
12 Arizona Gaming Guide | December 2013 | azgamingguidecom
GREAT GAMES New Slots By WMS Gaming In Arizona
Willy Wonka Slot By WMS Now Available For Play In Casinos All Across Arizona
Min bet is 40 credits
Max bet is 400 credits
Life-changing progressive available at
Max bet
Excellent balance between base game
and bonus games
Bright and vibrant graphics make every-
one feel like a kid again
Sounds and music are all straight from
the 1971 motion picture
Math behind the game provides for ex-
tended play sessions
Wide variety of bonuses including the
Oompa Loompa characters that add
Wild symbols and expanding reels
lue Water Resort amp Casino located in
Parker Arizona along the beautiful
Colorado River was the first casino in the
state to offer WMS Gamingrsquos Willy Wonka
and The Chocolate Factory slot machine for
their patrons last month However it didnrsquot
take long for several other Arizona casinos
to realize this exciting new title would be a
popular addition to their slot floor as well
Now slot enthusiasts can enjoy this fun
game at both Lone Butte Casino and Vee
Quiva Casino Willy Wonka is also current-
ly live and ready for play at Mazatzal Hotel
amp Casino Apache Gold Casino Resort and
Talking Stick Resort Stay tuned for more
install locations across Arizona coming
soon
For more information about Willy Wonka
and The Chocolate Factory and other exciting
games by WMS visit wmscom $
B
Bally TechnologiesmdashNew Slots Coming Soon GREAT GAMES
azgamingguidecom | December 2013 | Arizona Gaming Guide 13
ally Technologies has an extensive history with
the iconic Playboy brand Games they have pro-
duced include Playboy Platinum Playboy Girls of Cana-
da Playboy Hot Zone Playboy Muy Caliente and Playboy
Playmate Party to name a few Joining these popular titles is a
new game that takes the classic Playboy era of the 60s
and 70s and combines it with another piece of Ballyrsquos
heritage ndash pinball
Prizeball Playboy is delivered on Ballyrsquos towering ALPHA 2
Pro Series V2242 cabinet In case you were wondering what
the ldquo2242rdquo stands for itrsquos the size of the screens That
means you get a 22-inch screen for the reels and an
enormous 42-inch screen for the pinball action Yoursquoll
get the look and feel of pinball actionhellipwithout the tilt
Prizeball Playboy comes with several great bonus features
There are of course everyonersquos favorite Free Games
Playboy Key symbols on reels two three and four trigger 10
free spins with a 2X multiplier
The real fun begins when Pinball symbols hit on reels
two three and four (in either free games or base game)
This means yoursquove hit the Prizeball Bonus Yoursquoll get
one to five pinballs depending on your bet with five
being at max bet Launch the pinballs up
into the top screen where theyrsquoll bounce
and spin racking up credits as they go
If Playboy just isnrsquot your thing donrsquot
worry Bally has two additional versions of this game
planned The first is Prizeball Ballyhoo which harkens
back to the first game Ramond T Moloney created
when founding Bally back in 1932 The final edition of
the trio will be Prizeball Dragon which offers a fun and
hopefully lucky Asian-theme to the game Watch for
Prizeball Playboy in the coming months $
By Riley Meredith
B
ldquoPLAYBOYrdquo - copy 2013 Playboy PLAYBOY and Rabbit Head Design and BUNNIES are marks of Playboy and under license by Bally Gaming Inc
14 Arizona Gaming Guide | December 2013 | azgamingguidecom
h ldquoWhat a feelingrdquo Thatrsquos what all us
slot players everywhere will soon be
cheering when Aristocratrsquos new Flashdance
slot game dances its way across the casino
floors here in Arizona Flashdance is a new
50-line 5-level progressive video slot game
that is as much fun as the iconic movie itrsquos
based on All our favorite characters from the
movie are in the game along with songs from
the legendary soundtrack Hi-def sound and
a surround sound iChair completely immers-
es you in the game for a fun time that will
have you break dancing in the aisles and
spinning on your backs with excitementmdash
guaranteed
Bonus features include Maniac Free Spins
where players collect Sticky Scatters to in-
crease wins What a Feeling Free Spins where
players collect Scatters to unlock free spin
games in the top box to produce more wilds
and wilds cascade to lower games creating
more wins Dynamic Stacked Symbols where
stacked symbols increase wins the I Love
Rock lsquonrsquo Roll Remix where symbols remix for
a chance to win more credits and the
Flashdance Progressive where players collect rec-
ords to determine their progressive jackpot
prize
O
GREAT GAMES New Slots Coming Soon
Flashdance
By Aristocrat
n the red glittery heels of the suc-
cessful THE WIZARD OF OZ Ruby
Slippers game comes the Ruby Slippers 2 slot
a whole new experience in Land of OZ
The Ruby Slippers 2 theme offers exciting
bonuses that feature both of your favorite
Witches Watch as bubbles land on the
reels in the Glinda the Good Witch fea-
ture adding up to five WILD Reels that
can be multiplied up to 10X The Wicked
Witch feature adds two reels to the array
and Winged Monkey characters fly over
the reels adding more of one symbol for
increased chances at 6 and 7-of-a-kind
pays But thatrsquos not all The Free Spin
Bonus allows you to collect symbols to
travel down the Yellow Brick Road with
Dorothy and her friends as you try to
reach the Wizard of OZ and receive a
prize of up to 125X And with every fea-
ture enhanced by a motion chair yoursquoll
experience immersion into the whimsical
Land of OZ like never before
O
Ruby Slippers 2
By WMS Gaming
ruzersquos prize selection themed game
Platinum Jackpot is the first I-Deluxe
game that offers 2 Jackpot Levels which can
be won at the same time This 5-reel 30-line
stepper will have players sitting on the edge
of their seats When 5 or more Bonus symbols
appear the Platinum Prize Selection is trig-
gered The more Bonus symbols that appear
in triggering the selection the more Platinum
Prize Selections are awarded Each Prize Se-
lection offers a random roulette spin to deter-
mine a credit award And when the random
roulette spin lands on either the Minor or
Platinum Jackpot that Jackpot is won and
your Prize Selection is returned for another
chance If the second Jackpot is won during
the selection you are awarded both Jackpots
and the selection will continue until over
The 7 Free Games then begin with the oppor-
tunity to retrigger
A
Platinum Jackpot
By Aruze Gaming
he Arena Poker Room at Talking Stick Resort in Scotts-
dale Arizona is hosting their 11th annual No Limit Texas
Hold lsquoEm Christmas Toy Drive Poker Tournament on Decem-
ber 21
There is a $12500 guaranteed prize pool and sign-ups begin
Monday December 16th at the main poker cage
As players sign up theyrsquoll donate one new unwrapped toy val-
ued at $10 or more to the Salt River Pima-Maricopa Indian
Community Christmas Toy Drive and pay a $25 tournament
service fee
Entries are limited to the first 400 sign-ups and each player be-
gins with $1500 in chips Paying an extra $10 staff appreciation
gets players an additional $1500 in chips
Each round is 20 minutes long with the first round blinds start-
ing at $25 and $50 The seventh round will have $700 and $1500
blinds All subsequent rounds will have their blinds and limits
doubled until the end of the tournament
The top 40 finalists win at least 8 or $50 of the prize pool with
third place taking home 112 or $1400 second place netting
168 or $2100 and first place bringing in 248 or $3100
More info on the event is available at the Arena Poker Room by
calling 4808507777 or by visiting talkingstickresortcom $
T
GREAT GAMES Table GamesmdashPoker
16 Arizona Gaming Guide | December 2013 | azgamingguidecom
Texas Hold rsquoEm
X-mas Toy Drive
Poker Tourney
at TSRrsquos Arena
18 Arizona Gaming Guide | December 2013 | azgamingguidecom
and how to come to terms with random behavior
WINNING WAYS Hints amp Tips
was visiting a casino recently during a new game install
wearing my Arizona Gaming Guide company shirt when a
slot player named Mary approached me filled with questions
and comments about our magazine As my team and I are al-
ways excited to meet and talk with our fans I was more than
happy to sit down and have a discussion with Mary However
thirty minutes later I had to excuse myself and get back to work
although I would have loved to continue talking with her
Mary had some excellent questions for me conundrums that I
know many slot enthusiasts have pondered Hopefully I was
able to dispel many of her misconceptions about casino gaming
and that the answers I provided her will also clear up any con-
fusion other players may have as well What follows is the con-
versation I had with Mary
Mary My favorite section in your magazine is ldquoPlayers Talkrdquo
What is your background and how do you know the answers
to all the questions
Me My entire team and I have experience working in the casi-
no gaming industry We have all designed developed pro-
grammed and tested slot machines and other casino games
Chris our Publisher created math models for several major slot
machine manufacturers and was also a Game Design Manager
for many years Liz our Managing Director worked as a Math-
ematician in the industry as well as a Compliance Manager and
Software Tester I designed slot games and was eventually pro-
moted to Game Producer Alex one of our contributing writers
was a software programmer of all different types of casino
games Sami worked in Compliance and is familiar with the
rules and regulations governing various gaming jurisdictions
Alexandra our Editor has held several executive positions in
casinos including Slot Director We all love casino games and
are eager to share all the knowledge and experience wersquove ac-
quired over the years with all our readers and fellow casino
enthusiasts
Mary Do my bonus picks matter I always feel like I pick the
smallest amount
Me Sometimes your picks donrsquot matter and if a regulatory
agency feels that a game may be misleading to the players they
will force the manufacturers to include a comment in the help
screen that clearly states whether bonuses are predetermined
One general rule of thumb ndash if values are revealed at the conclu-
sion of a bonus then that bonus is not predetermined If you
picked 100 credits but to the right of your pick is 1000 credits
then you could have won the 1000 credits had you picked that
selection However bonuses that do not reveal whatrsquos behind
I By Lana Hartmann
the other objects are usually predetermined In other words the
random number generator is choosing values for the players
Mary Why do I feel as though I win more often when I pull
out my playerrsquos club card Does using my card affect whether
I win or lose
Me Using a playerrsquos club card does not affect whether you win
or lose because the slotrsquos RNG is not influenced by any other
part of the slot machine This is a gaming regulation around the
world and independent testing laboratories verify that this is
the case on every slot What you are observing is the result of
random behavior
Mary Should I avoid playing on a slot machine that just hit a
big win bonus or jackpot
Me Herersquos an example I like to use in order to answer your
question Imagine a completely fair silver dollar that is the coin
is uniformly weighted and has a heads and a tails When
flipped this coin lands either on heads or tails randomly Now
letrsquos pretend we have three people flipping their own fair silver
dollars lined up like you guessed it slot machines These three
people constantly flip their fair silver dollar We watch them for
a while and notice that the first person has flipped ten heads out
of the last ten flips the second person has flipped five heads
and five tails in the past ten flips and the third person has
flipped ten tails during the last ten flips Which of these three
people would you approach and make a wager with them that
their next coin flip is heads My guess is that yoursquoll answer one
way and the next person who walks by in the casino will an-
swer differently as will the following hundred casino visitors
who happen to pass by Mathematically and logically everyone
knows that the next coin flip by any of the three people will
have the exact same chances of being heads or tails That is the
chances that the first person flips heads is 50 tails is also 50
the second personrsquos coin has the same probabilities and so on
The fair silver dollar doesnt know or care about what happened
in the past The next coin flip is just that a fair and random coin
flip People however especially those who are willing to wager
their hard earned money do care about the past and how it
might influence the future
Mary Why does it take me forever to get a bonus and the per-
son playing next to me sits down and hits one right away
Me Mary all slot machines use a fair random number genera-
tor that has been tested by an independent laboratory for accu-
racy As a result if the slotrsquos mathematics have odds of letrsquos
pretend 1 in 150 of hitting a bonus a player can hit the bonus
azgamingguidecom | December 2013 | Arizona Gaming Guide 19
WINNING WAYS
on the first spin then the second then the third and then not at
all for hundreds of spins again On average after hundreds of
thousands of spins on the slot it will have awarded a bonus
roughly once every 150 spins Unfortunately at that moment
your slotrsquos RNG wasnrsquot drawing the bonus out of the bag and
the slotrsquos RNG next to you was If a slotrsquos bonus happens once
every 150 spins you can reasonably expect the bonus to trigger
within three times that number or 450 spins But that doesnt
mean it will or has to happen within those 450 spins Remember
your previous question Maybe we should go over my answer
again By the way the only way of figuring out how often a
slotrsquos bonus hits is to count your total spins and divide that by
the number of bonuses you had and do this repeatedly across
multiple play sessions And make sure to keep reading our
magazine as we divulge these probabilities as well
Mary People talk about loose machines and tight machines
and then people talk about a slotrsquos payback percentage
Whatrsquos the difference
Me ldquoLooserdquo to me means the slotrsquos payback percentage is high
say 96 and the casinorsquos hold percentage is low or 4 making
a total of 100 Most high denomination slots and most video
poker games are ldquolooserdquo ldquoTightrdquo to me means the exact oppo-
site That is the payback percentage is low say 86 and the
casinorsquos hold percentage is high 14 Now the payback per-
centage is an expression of the long run monetary odds of a slot
machine or other casino game So a payback percentage of 86
means that over time the slot takes in more money than it pays
out If a payback percentage were to be 115 the slot would
pay out more money than it takes in over the long run This
kind of slot does not exist Remember that casinos are in busi-
ness to make money and their hold percentage is an expression
of that profit Any casino game you play is one that you are
guaranteed to lose at over time There is no way around the fact
that we are playing a losing game Anyone who says differently
is lying or doesnt logically comprehend how casinos and their
games work ldquoLooserdquo to most players means the slot pays pays
frequently pays big or is paying right now ldquoTightrdquo to most
players means the opposite of ldquolooserdquo but generally both words
have nothing to do with my interpretation of the payback per-
centage As a matter of fact players may describe a machine as
ldquolooserdquo even though it is actually one of the ldquotightestrdquo machines
on the slot floor in terms of payback percentage Remember my
coin flipping example The slotrsquos RNG can produce winner after
winner right in a row but in the long run it all evens out
Ultimately I think I helped Mary resolve some of the issues she
had questions about I know that many of you have the same
questions based on your Facebook comments emails and
letters that we get so I hope I helped you too Remember that
casino games including slots are based on purely random
events that are out of our control There are ways to improve
your odds in blackjack and the slots but ultimately winning is
based on luck timing fate or whatever else you want to call
that next big win bonus or jackpot Have fun $
azgamingguidecom | December 2013 | Arizona Gaming Guide 21
GAMING NEWS
rawing Dead is a documentary film about the highs and lows of
online poker from two very different perspectives a profession-
al poker player worth millions and a gambling addict
Michael Korpi Jr had it all Straight As star athlete talented musician
but his weakness for online poker derailed his life Now hersquos walking
across the country with his two dogs Blackjack and Buddy in an effort to
raise awareness for problem gambling Dusty Schmidt was once known
as one of the top amateur golfers in southern California before a heart
attack at age 23 took him off the golf course and put him in front of a
computer screen Four million dollars later he is regarded as one of the
worlds best online poker players
Poker was once a blue collar game played in smoky back rooms over
green felt tables until a chubby accountant from Tennessee shocked the
world by turning a $39 buy in on an online poker site into a $25 million
dollar first prize at the 2003 World Series of Poker Over the next few
years the entire world learned the game of No Limit Texas Hold Em If
you watched the poker boom on TV like the rest of us it seemed like
everyone was getting rich Some were but the fundamental rule of any
game involving chance in order for one to win another must lose The
truth behind the hype is that there is a dark side to this game one that
you wont see on ESPN From the Poker Boom of 2003 to ldquoBlack Fridayrdquo
April 15th 2011 when the US Department of Justice shut down online
poker Drawing Dead follows the lives of two players Michael and
Dusty as they deal with the highs and the lows of Americas future fa-
vorite pastime online poker To find out more about the film point your
browser to drawingdeadpokerdoccom $
D
he Arizona Department of Gaming recently announced that tribal contribu-
tions to the state from gaming revenue will be approximately $239 million
for the quarter that ended September 30 2013 Tribal contributions are within a
thousand dollars when compared to the same quarter last year
The quarterly tribal contributions to the Arizona Benefits Fund will be distribut-
ed as follows
Instructional Improvement FundEducation $11909047
Trauma and Emergency Services Fund $ 5954524
Arizona Department of Gaming operating costs $ 2150510
Arizona Wildlife Conservation Fund $ 1701293
State Tourism Fund $ 1701293
Problem Gambling Education Treatment and Prevention $ 477891
TOTAL tribal contributions for the quarter ended Sept 30 2013 $23894558
The Arizona Department of Gaming in partnership with Arizonarsquos tribes regu-
lates Indian gaming Under the Arizona Tribal-State Gaming Compact tribes
with casinos contribute one to eight percent of their Class III gross gaming reve-
nue to the state cities towns and counties In Arizona Class III gaming includes
slot machines jackpot poker blackjack keno and off-track pari-mutuel
betting There are currently 23 Class III casinos in the state Tribes send contribu-
tions to the state Arizona Benefits Fund every three months For more info about
the Arizona Department of Gaming visit their website at azgaminggov $
T
22 Arizona Gaming Guide | December 2013 | azgamingguidecom
GAMING NEWS
Slot Machines
amp Player Tracking
Saving Lives
Slot machine gaming data will now help detect and prevent
problem gambling according to researchers at the University
of Brescia and other institutions in Italy
Based on data from online gamblers who closed their ac-
counts betting patterns were identified leading up to the clo-
sure What researchers found was that wagers when plotted
on a graph alternated between slow increases to suddenly
dropping to very minimal bets The resulting picture looks like
a sawtooth These gamblers also exhibited the widest variance
in their bets The researchers have come to the conclusion that
this betting behavior on the part of these online gamblers is
not sustainable Prior to gambling information being purely
digital the data available to researchers now was extremely
hard to obtain in the past
Now researchers are beginning to partner with online gam-
bling sites and brick and mortar casinos Based on their paper
published in February in the online journal International Gam-
bling Studies the goal is to prevent gambling addiction and
having players lose too much money
The idea is to generate algorithms that can identify a playerrsquos
betting patterns as risk factors for problem gambling or an
unsustainable pattern
Why would an online gambling site or traditional casino even
be interested in this For one a casino can cater to self-aware
gamblers who want to participate in casino games but not to
the point where they have financial hardships develop an
addiction or potentially stop coming to the casino entirely
These self-aware gamblers could potentially remain as cus-
tomers rather than refrain from gambling Secondly casinos
can conclusively assist patrons with gambling problems rely-
ing on scientific data based on a patronrsquos own play Third
casinos can also use this as a tool to continue to improve their
reputations as socially responsible companies
The slot machine often cursed may become a savior
Celebrate the New Year at the Monsoon Nightclub this Dec 31
2013 by traveling back to the lsquo80s with Checkerrsquod Past Groove
to the best tunes of the 1980s as the clock ticks down to 2014
Therersquos a $10 cover at the door tickets are not required The
doors open at 9pm the music starts shortly thereafter and the
party doesnrsquot stop until well after midnight This is a 21 and
older event
Based in Yuma Checkerrsquod Past brings greetings from the 80s
Herky-jerky new wave new romantics sticky sweet synth-pop
Checkerd Past brings it to you in all its glittery glory All the
one-hit wonders of MTVs golden ageGary Newman Mad-
ness Thomas Dolby Modern English Haircut 100 plus Duran
Duran David Bowie Devo Men at Workthe list is pretty big
Checkerd Past is committed to keeping you entertained with
some of the best music that VH1 doesnt do specials on any-
more
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoPut
your dancing shoes on and come on out to the best New Yearrsquos
Eve party in Southern Arizona where you can relive the best
hits of the 1980s as we say hello to 2014rdquo Additional infor-
mation can be found at ddcazcom or by calling 866DDCWINS
RING IN THE NEW YEAR
80s STYLE
At the Monsoon Nightclub
Casinos were ready for the new $100 long before Oct 8
On pages 21 and 49 of this issue wersquove used images of the new
$100 bill Benjamin and the bill hersquos on sure look different than
what wersquove become accustomed to over the past several years
JCM the casino gaming industryrsquos leading bill validator compa-
ny worked together with the US Treasury Department and the
US Bureau of Engraving and Printing five years ago in order to
prepare for the new bill Only a select few JCM employees were
allowed to sign non-disclosure agreements with the US govern-
ment in order to work on the project Three years ago JCM re-
ceived proposed designs in order to begin updating their soft-
ware Back in February JCM received the new $100 bills minus
their serial numbers (making them invalid) for testing purpos-
es During the summer all of JCMrsquos bill validators in the field
received software upgrades to accept the new bills In some
casinos thatrsquos thousands of devices requiring service Around
the same time casinos trained their employees on the new bills
Now JCM is working on the next $100 due out in five years $
azgamingguidecom | December 2013 | Arizona Gaming Guide 23
GAMING NEWS
eading to Maricopa Prepare to fill your bellies with the help of Coolattas
iced lattes and donuts Harrahrsquos Ak-Chin Casino is ready to open the arearsquos
first and only Dunkin Donuts just in time for the New Year The shop will be the Casi-
norsquos fourth dining restaurant and is located near the main entrance next to Total Re-
wards
To prepare for the opening Harrahrsquos Ak-Chin Casino employees have been undergo-
ing training a sure indicator that munchkins and other sugary treats are just around
the corner for casino-goers
ldquoThere is a lot that goes into the opening of a Dunkinrsquo Donutsrdquo says Colin Ribble ex-
ecutive chef ldquoWe spent weeks in training and learned how to make donuts coffee
sandwiches and other tasty treats and also how to operate and maintain the produc-
tion equipmentrdquo
According to Chef Ribble in the final weeks of training employees were expected to be
able to make 140 donuts per hour (enough to fill a shops donut case) Each batch of
donuts is weighed and measured for length and height
ldquoEvery batch must meet the requirements or we canrsquot display the productrdquo he contin-
ued ldquoThe production process has been rigorous but the training is well worth it so we
can deliver a quality product to our customersrdquo
ldquoDunkinrsquo Donuts is one of the Valleyrsquos leading brands and wersquore thrilled to open the
first one in Maricopardquo said Robert Livingston vice president and general manager at
Harrahrsquos Ak-Chin Casino Dunkinrsquo Donuts will be open from 7am to 7pm daily For
more information on Harrahrsquos Ak-Chin Casino visit harrahsakchincom $
H
Dunkinrsquo Donuts serves up expansion
plans at Harrahrsquos Ak-Chin Casino Casino chef talks munchkins coffee and donuts
of a sudden the Lottery terminal
printed out a vast amount of paper-
work He asked the clerk how much
hersquod won but the clerk couldnrsquot tell
him anything except that it was
more than she could pay She gave
him the paperwork and told him he
would have to go to the Lottery office Vincente signed the back of the
ticket before he left the store went home and waited for his daughter
When his daughter arrived he said ldquoSomething good happened but I
donrsquot know how goodrdquo He then showed her the ticket She went to the
computer to check the numbers The next-to-the-last line had five
matching numbers the last line had two matching numbers and the
Powerball At the time neither knew how much the ticket was worth
At about 445 pm Vincente couldnrsquot wait any longer so he called the
Lottery to ask what five matching Powerball numbers were worth He
then told his daughter ldquoIrsquom the $1000000 winner theyrsquove been wait-
ing forrdquo It was a shock for both of them He didnrsquot tell his other chil-
dren because he wanted to be sure that hersquod really won Once he was
positive everything was in order his daughter took a picture of the
oversized souvenir check to send to the rest of the familyVincente
already knows what hersquos going to do with his winnings After some
house repairs and paying off a few bills the bulk of it is going to be
invested Hersquos not going to splurge hersquos well grounded in reality He
said ldquoMoney pays the bills but doesnrsquot make you happyrdquo $
For more info on the Arizona Lottery visit their website at arizonalotterycom For the
winning numbers call 4808297425 in Phoenix or 5203259141 in Tucson All other
areas in Arizona call 18004993798
azgamingguidecom | December 2013 | Arizona Gaming Guide 25
osh Shields of Phoenix likes to
buy Million Dollar Cash Bo-
nanza Scratchers because of the
$1000000 top prize Last Friday
after work he purchased several
Scratchers from a Lottery vending
machine and scratched them in the
car One of the tickets showed that he was a $1000000 winner After
checking the ticket a number of times Josh signed the back of it and
went home He checked online and realized that the Lottery closed at 5
pm he would have to wait the entire weekend before he could redeem
it In the meantime he told his parents and a close friend and had them
check the ticket Then he sat back to wait out the weekend which
seemed to be a lot longer than usual Josh a city government employee
chose the annuity rather than the lump sum Once he saw the actual
check the shock set in He would like to purchase a house and the
annuity will give him a guaranteed income for the next 20 years In
his spare time Josh enjoys spending time with his family and partici-
pating in outdoor activities such as basketball and camping Real peo-
ple do win but Josh is finding it hard to believe that he is one of them
ugust 28 2013 was a day of celebration for Vincente Ruiz of
Phoenix He redeemed his Powerball ticket from the draw of
August 21 2013 for $1000000 Vincente had purchased four lines
for the Powerball using his own numbers consisting of family birth-
days He put the tickets in the console of his truck and temporarily
forgot about them The other day Vincente went to the store to get a
soda and check his Powerball tickets The clerk scanned them and all
J News ARIZONA LOTTERY
By Cindy Esquer
A
26 Arizona Gaming Guide | December 2013 | azgamingguidecom
he Ferris Buellerrsquos Day Off slot by WMS embraces the
moviersquos credo that ldquolife moves pretty fast if you donrsquot
stop and look around once in a while you could miss itrdquo With
eight mini bonuses the game takes you through nearly all of the
memorable scenes from the classic 1980s movie
Picking bonuses spinning wheels and taking over the parade
in the Colossal Companion Spins feature will keep life interest-
ing Race to beat Principal Rooney and Ferrisrsquos mean sister Jean-
ie to the Bueller house in one exciting bonus Getting home be-
fore getting caught has never been this potentially lucrative
WMS recently implemented a brand new concept when devel-
oping their big brand name slot machines The basic idea is to
assign those employees in the game design division of the com-
pany who are really passionate about the brand to the game
Essentially the game designers behind this slot are all massive
Ferris Bueller fans Ultimately this approach translates into a
better representation of the movie in the slot
Beyond all the movie clips the custom voiceovers done by Edie
McClurg (Principal Rooneyrsquos secretary Grace) exclusively for
T
Bueller hellip Bueller hellip Bueller
this slot the music all the actorrsquos images there lies a slot filled
with fun and a lot of potential for big wins
The Colossal Companions Spins Feature is a random base game
feature and the main hook for the game Similar to the existing
Colossal Reels games by WMS the slot displays an extra set of reels to
the right of the main reel set Players now have a 35-line 5-reel
4-row reel set and a 75-line 5-reel 10-row reel set Any wins on
the Colossal Reels are doubled Bonus triggers are available on
both reel sets granting access to free spins or the Day Off Board
bonus screen Plus as in Colossal Reels any stacked wild sym-
bols on the main reel set transfer on to the Colossal Reels
Any three or more bonus symbols across both sets of reels trig-
ger the Colossal Free Spins bonus The Colossal Reels are availa-
ble during the free games and all pays on those reels are dou-
bled
The Day Off Board bonus screen is triggered during base game
or free game play by the car on the fifth reel The car then drives
up into the top screen and lands on a section of the board De-
pending on where the car stops indicates the awarded bonus
Players can expect credits or a wheel spin There are four wheels
to play (Ferris Wheel Cameron Wheel Rooney Wheel or
Sloane Wheel) each unlocking one of eight mini-bonuses based
on scenes from the film
They Bought It Pick one of three ways to fake an illness includ-
ing Fake a Stomach Cramp Moan and Wail or Lick Palms and
then receive credits
Bad Hair Day Pick a pencil from Gracersquos hair The longer the
pencil the more credits are awarded to the player
Work of Art Do you remember the museum scene Pick a paint-
ing for credits and a multiplier
Swing Batter Credits rack up while Cameron and Ferris hand
out at the ballpark ldquoSa-wing battardquo
Chez Quis This is a picking game set in the restaurant Players
Bet You Wonrsquot Believe This
Gaming regulators required some movie scenes in the slot to be edited
from PG-13 to PG
For licensing reasons the Red Wings logo on the hockey jersey worn by
Alan Ruck (Cameron) was removed and the Porsche convertible had to
appear as a red convertible with no association to Porsche
azgamingguidecom | December 2013 | Arizona Gaming Guide 27
select a sausage and have the ability to advance to pick for additional credits
Lucky Foot Rubbing the rabbit foot pays more and more credits
Car Trouble Fortunately the playerrsquos credit meter is also increasing and not de-
creasing like Ferris and Cameron want with the odometer of the ldquoborrowedrdquo car
On the Run This bonus is the highlight of all eight events Recreating the race
home Ferris Jeannie and Mr Rooney move (or lurch) towards their goal based on
which sneakers the player picks Make sure Ferris is home first to reap the highest
credit awards $
ALL OF THE
MEMORABLE SCENES
FROM THE CLASSIC
80s MOVIE
FERRIS BUELLERrsquoS Day Off TM 2013 Paramount Pictures All Rights Reserved
Insider Info
Penny Slot at 35 lines and a bonus Colossal Reel set with 75 extra lines
High bonus hit frequency WMS specifically wanted to capture the flavor of
the movie and put it into the slotrsquos game play (Lifersquos fastdont miss out)
Overall game hit frequency of 50 (Quite high for todayrsquos slots)
Payback percentages range from around 87 at the low end to 96 at the top
Play it right now at Talking Stick Resort
Plus itrsquos coming to Casino Arizona on Dec 3
Check our website for updates on new locations
CASINO DINING
At Wild Horse Pass Hotel amp Casino
Lone Butte Casino and Vee Quiva Hotel amp Casino
28 Arizona Gaming Guide | December 2013 | azgamingguidecom
Christmas Specials At Wild Horse Pass Hotel amp Casino Shularsquos Christmas Day Special
Wednesday December 25th 3pm to 8pm
$6599 per person includes Baby Spinach Salad with Pears Candied Walnuts
Bleu Cheese Crumbles Red Radish with Balsamic or Lobster Bisque 8oz
Shula Cut Filet Wild Mushroom Demi-Glaze Smoked Gouda Mashed Pota-
toes or Pan Seared Chilean Sea Bass with Wild Rice and Blood Orange Burre
Blanc and Chocolate Cake With Espresso Mint Sauce
Cafeacute 247 Christmas Day Special
Wednesday December 25th 11am to 8pm
$1795 per person includes Mixed Green Salad Grilled Pork Chop with Fruit
Chutney and Warm Bread Pudding
Christmas Specials At Lone Butte Casino Christmas Day Brunch At Verona Chophouse
Wednesday December 25th 11am to 6pm
$2999 per person includes Made-to-order Omelet Station Artisan Cured
Meats amp Cheeses Cocktail Shrimp Chilled Crab Claws Roasted Whole Turkey
with Traditional Gravy Salt Crusted Prime Rib Slow Cooked Tangerine
Glazed Ham Butter Whipped Potatoes Chocolate Covered Strawberries and
much more
Christmas Day Special At Cafeacute 247
Wednesday December 25th 11am to 8pm
$1299 per person includes Baby Field Green Salad with Candied Walnut and
Balsamic Vinaigrette Deep Fried Turkey or Citrus and Pineapple Glazed Ham
Creamed Corn Southern Mac rsquonrsquo Cheese Green Bean Casserole Roll and
Butter and Fresh Baked Slice of Apple Pecan or Pumpkin Pie with Whipped
Cream or a la mode
Christmas Specials At Vee Quiva Hotel amp Casino Ditkarsquos Christmas Day Menu
Wednesday December 25th Noon to 8pm
For only $3995 per person come and celebrate the Christmas Holiday with us
Enjoy the Freshest Ingredients and Finest Selection of USDA Prime Cuts
Your Choice of Caesar Salad Topped with Shredded Parmesan Cheese and
Garlic Croutons Mikersquos Salad Tossed with Pecans Goat Cheese Apples Cran-
berries with Fresh Balsamic Vinaigrette or the Wedge Salad Iceburg Lettuce
Topped With Apple Smoked Bacon Grape Tomatoes With Sliced Cucumber
and Topped with Danish Blue Cheese Dressing Sprinkled With Crumbled
Danish Blue Cheese or Enjoy Crab Bisque or Onion soup The Main course is
your choice of Grilled Lamb Chops with Mint Demi Glaze or 12oz of our Linz
Heritage Angus Prime Rib Slowly Roasted and Served with au jus Burgundy
Mushrooms and Creamy Horseradish Sauce Both Entreacutees Come with a Choice
of Creamed Spinach Creamed Corn Sauteacuteed Spinach and Mushrooms Fresh
Asparagus Sweet Mashed Potatoes or Mashed Red Skin Potatoes Finally
Indulge in Your Choice of Fresh Cregraveme Brule Peanut Butter Pie or Raspberry
Cheesecake
Coffee Shop 247 Christmas Eve
Tuesday December 24th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressings or
Cup of Broccoli Cheddar Soup Hand-Carved Roasted Pit Ham with Bourbon
Glaze served with Sweet Potato Mashed Roasted Butternut Squash served with
slice of Pecan Pie a la mode
Coffee Shop 247 Christmas Day
Wednesday December 25th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressing or
Creamy Chicken with Wild Rice Soup 8oz Roasted Prime Rib of Beef served to
your liking with au jus and Horseradish Sauce and Choice of Baked Potato or
Mashed Potatoes Fresh Medley of Vegetables and an Apple Crumb Tart
with Chantilly Cream for Dessert $
azgamingguidecom | November 2013 | Arizona Gaming Guide 29
30 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
ndian gaming is an economic powerhouse a recognized $27
billion industry within 237 Indian tribal casinos country-
wide that employ more than 650000 workers
What is not generally recognized is the paucity of Native Amer-
ican-owned business that supply goods and services to those
casinos --- an infinitely small number of Native-owned and op-
erated businesses that work with and profit from the estab-
lished gaming entities
In Arizona the Indian gaming industry amounts to some $17
billion Native gambling facilities are one of the top three indus-
tries in the entire state creating more than 15000 direct jobs and
in constant need of vendor assistance to keep them running
smoothly
Itrsquos big business a well-oiled machine in need of constant sup-
plies and services opportunities for small or start-up Native
business owners to position their fledgling efforts to be a part of
the action But if yoursquore an entrepreneur on the outside looking
in how do you get to become a player in the gaming game To
I
By Lee Allen
help answer that question a 4-member panel convened at the
recent Reservation Economic Summit conference at Wild Horse
Pass Hotel amp Casino in Chandler to conduct a Native 2 Native
seminar on the mysteries of gaming procurement and how
smaller players can also take a bite out of that industryrsquos eco-
nomic apple
While the gaming process is pretty similar from site to site pro-
curement processes may be unique from tribe to tribe and one
size may not fit all Creativity and flexibility may be required to
get recognized
rdquoThere are four culprits that impede Native American entrepre-
neursrdquo according to John James CEO of Gila River Gaming
Enterprises responsible for three tribally-owned gaming facili-
ties
ldquoNot enough economic infrastructure or start-up capitol is one
pitfall Inadequate strategic partnerships is another begging the
question --- why go it alone when therersquos strength in unity Be-
ginning businesses often lack specifics about important things
Left to right Debra GriffinmdashPresident of the Gila River Gaming Enterprises Board of Directors Derrick WatchmanmdashNavajo National Gaming Enterprises CEO and
Chairman of the Board of the National Council on American Indian Enterprise Development John JamesmdashCEO of Gila River Gaming Enterprises
TRIBAL NEWS
azgamingguidecom | December 2013 | Arizona Gaming Guide 31
like product pricing placement and promotion Therersquos an
admitted lack of expertise in a fledgling small business but you
donrsquot have to be an expert you just need the right channels to
find the necessary resources Overcome these problem areas and
you can live the dream of your imaginationrdquo
ldquoAlthough individual tribal casinos across the country frequent-
ly operate in unique fashion with dissimilar protocols they all
represent the established well-capitalized licensed provider
that understands the gaming industryrdquo said Derrick Watch-
man Navajo National Gaming Enterprises CEO and Chairman
of the Board of the National Council on American Indian Enter-
prise Development
But the big guys need the little guys to make things work ldquoWe
use businesses to operate our businessrdquo is how Judy Ferreira
Deputy Director of the Arizona Indian Gaming Association put
it
For instance says Watchman ldquoMost of us go with the big gen-
eral contractors but in order to get construction underway you
need support services --- things like trucking and trade input
that could be done by Native sub-contractors Operationally
furnishings and equipment or cleaning services could be pur-
chased from Native-owned businessesrdquo
Moderator Kenneth Manuel noted that Gila River Gaming En-
terprise is trying to bridge the ldquowe need you can providerdquo gap
with their program created to assist would-be entrepreneurs
ldquoThe program is designed to help community members looking
to start their own businesses to help supply our needs and itrsquos a
model that seems to be paying off as a number of Gila River
vendors are already on boardrdquo
In addition to site-specific training for enterprising Native busi-
nessmen and women the panel offered nuggets of good advice
All panelists nodded in agreement when the subject of network-
ing came up ldquoA lot of times people donrsquot know about existing
tribal businessesrdquo said Ferreira
ldquoCasinos require a lot of product but wersquore a competitive busi-
ness because revenue generation goes back to the triberdquo said
Debra Griffin President of the Gila River Gaming Enterprises
Board of Directors ldquoWe need competitive pricing for what we
buy in order to guarantee that tribal returnrdquo
The ability to respond is another prerequisite ldquoCasinos arenrsquot
an 8-to-5 businessrdquo said Watchman ldquoWersquore a 247365 opera-
tion If we need something on a Saturday night at midnight our
vendors need to make sure they can provide itrdquo
In assessing the keys to success for Native start-ups James
summed it up ldquoAt the end of the day if yoursquove got the right
product in the right market priced and promoted correctly all
the engines will be whistling the same happy tunerdquo For more
info on the event and the organization visit ncaiedorg $
32 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
istorians have immortalized Horace Greeleyrsquos words
ldquoGo West young man go Westrdquo Today his advice
would probably include the admonition ldquoLook to
south-of-the-border business folks look Southrdquo
This view toward Mexico was the theme for Business Beyond
Borders the recent Arizona Indian Gaming Associationrsquos annu-
al conference and EXPO held in Tucson Representing 17 of the
22 federally-recognized tribes in the state (that encompass more
than 90 of Indian people living on Arizona reservations) the
AIGA is a major player in Grand Canyon state gaming
ldquoMexico is important to Arizona in general --- and Indian casi-
nos in particular --- because Mexican visitors represent an excel-
lent target market for Southern Arizonarsquos gaming industry
most especially the Pascua Yaqui Casino Del Sol Resort and
Casino and Casino of the Sun as well as the three area Tohono
Orsquoodham properties --- their hotel and casino in Tucson another
casino in Sahuarita and a smaller casino in Whyrdquo says AIGA
Executive Director Valerie Spicer
ldquoItrsquos only been 10 years since Arizonarsquos gaming compact with
tribes was signed and the Arizona Benefits Fund was estab-
lished and wersquore already approaching the billion dollar mark in
contributions back to the state and its citizensrdquo Spicer said
Similar success stories are being reported nationwide among the
420 gaming facilities owned by 240 tribes in 28 states an eco-
nomic development effort that has resulted in the creation of
700000 jobs nationally (with 15000 of them in Arizona)
The three-day gathering in the Old Pueblo was held just 60
miles from the USMexico border --- billed as The Southwestrsquos
Foremost Gaming and Business Summit and Trade Show ---
that drew together some 300 tribal leaders casino executives
and business leaders from across the country to conceptualize a
gaming industryrsquos approach to cross-cultural marketing in or-
der to do business with Mexico
ldquoTherersquos no other conference like this in Indian Country focus-
ing on gaming and businessrdquo according to Spicer ldquoTribes want
to spur more economic development and businesses want to
learn how to partner with tribes This forum connects tribal en-
terprises with potential business partners for the benefit of allrdquo
Economic developer and international trade expert Felipe Gar-
cia of Visit Tucson was the keynote speaker ldquoNewly-released
statistics show 22 million people cross into Arizona from Mexi-
co every year --- thatrsquos 50000 travelers per day every day ---
and the World Tourism Organization is predicting the number
of people who cross international borders will double by 2030rdquo
he told conference attendees
ldquoThese are real people with real discretionary income That im-
pact in Southern Arizona is huge In Pima County alone it rep-
resents $1 billion dollars added to the local economy every year
mostly from shoppingrdquo
Citing a Mexican Visitors to Arizona study done by the Eller
College of Management at the University of Arizona Garcia
noted that 64 of all Mexican visitors to Arizona come here for
a leisure-time vacation and to shop
ldquoFrom a gaming industry standpoint casinos are missing a
good bet if they donrsquot focus more frequently on that South-of-
the-Border opportunity These visitors range from high-end
travelers who fly here on private airplanes to middle-class folks
with visas who have cash in their pockets and no aversion to
spending it
Terry Rambler who chairs the AIGA the Inter-Tribal Council of
Arizona and the San Carlos Apache Tribe noted ldquoThese are
tribes working together as a family to make the future better
This is how things are done working together to build a model
of cooperation that can be used in other economic venturesrdquo
For more info on the AIGA visit azindiangamingorg $
AIGA EXPO Luncheon Speaker Notah Begay III
(Navajo) is a pro golfer with 4 PGA tournament
wins and current entrepreneur of Kiva Sun Foods
H By Lee Allen
Left to Right Valerie SpicermdashDirector of the AIGA
Peter YucupiciomdashChairman of the Pascua Yaqui
Tribe Notah Begay IIImdashPGA golfer
Terry RamblermdashChairman of the AIGA Chairman
of the Inter-Tribal Council of Arizona and Chair-
man of the San Carlos Apache Tribe
34 Arizona Gaming Guide | December 2013 | azgamingguidecom
LAUGHLIN NEVADA Directory amp Gaming Statistics
Aquarius Casino Resort
800662LUCK
aquariuscasinoresortcom
1250+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps keno race
sports book
Avi Resort amp Casino
(Fort Mojave Tribe)
8004300721
avicasinocom
1000+ slots bingo blackjack table
games craps roulette poker room
keno racesports book KidsQuest
Colorado Belle Hotel Casino
8774600777
coloradobellecom
750+ slots blackjack table games
craps roulette poker room keno
racesports book Build your own
amazing burger at Pintrsquos Brewery
Riverside Resort Hotel amp Casino
8002273849
riversideresortcom
1300+ slots no smoking slot area
high limit slots area bingo black-
jack table games craps roulette
poker room keno racesports book
Pioneer Hotel amp Gambling Hall
8006343469
pioneerlaughlincom
490 slots blackjack table games
craps roulette sports book Make
sure to check out the video poker amp
reel slots
Harrahrsquos Laughlin
8004478700
harrahslaughlincom
900+ slots no smoking slot area
high limit slots area blackjack table
games craps roulette poker room
live keno racesports book
Golden Nugget Laughlin
8002371739
goldennuggetcomlaughlin
1000+ slots blackjack table games
craps roulette poker room sports
book Sign up for the playerrsquos club
and spin for free play
Edgewater Hotel Casino
8006774837
edgewater-casinocom
750+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps racesports
book Great all-around casino
We are not responsible for incorrect missing or outdated information To inform us of
updates please email editorazgamingguidecom The Nevada Gaming Control Board
publishes statistics on casino gaming activity in Nevada according to their statersquos gaming
regulations The most current data for Laughlin at press time is from three months prior
A negative hold percentage indicates that game overpaid during the stated month
Tropicana Laughlin
8002436846
tropicanaxcom
1000+ slots blackjack table games
craps roulette and a sports book
Stop in for lunch at Carnegiersquos or
the Poolside Cafeacute and enjoy the food
River Palms Resort Casino
8777877256
river-palmscom
550+ slots bingo blackjack table
games craps roulette sports book
Donrsquot miss the view of the river from
Dennyrsquos
Slots Hold Tables Hold
Loose $1 409 Craps 1371
25cent 481 Blackjack 21 1583
$5 527 Roulette 1900
Multi-Denom 565 Other Table Games 2456
5cent 609 Pai Gow Poker 2470
1cent 1049 Let It Ride 2549
Megabucks 1123 Three Card Poker 3390
Tight $25 1507
Other Hold Revenue Dollars
Loose Sports Pools 1489 Slots 291 mil
Race Books 1521 Tables 30 mil
Tight Live Keno 2835 Other 07 mil
Laughlinrsquos Gaming Statistics September 2013
36 Arizona Gaming Guide | December 2013 | azgamingguidecom
All-You-Can-Eat Baby Back Ribs Only $1295
During your next trip to Laughlin make sure to stop in at The Pioneer Hotel amp Gambling Hall for delicious All-You-Can-Eat
Baby Back Ribs for $1295 at the Boarding House Restaurant served from 4-9pm every Saturday Other specials include Steak amp
Lobster meal for only $1595 on Thursdays Prime Rib or Shrimp Scampi for $1595 on Fridays and their award-winning
Champagne Brunch for $1195 every Sunday from 8am-1pm For more information call 18555252125
LAUGHLIN NEVADA News
News LAUGHLIN NEVADA
azgamingguidecom | December 2013 | Arizona Gaming Guide 37
Laughlin Event Center Presents
Fourteen-time nominated and five-time Latin Grammy Award
winners Los Tigres Del Norte will perform live in concert Satur-
day May 3 2014 in the all new Laughlin Event Center Paquita
la del Barrio will open for Los Tigres Tickets from $30 will be
available at edgewater-casinocom soon Los Tigres del Nortersquos
ldquoNortentildeordquo music with its polka roots is blended with stories of
social injustice and news They have recorded more than 55
albums that have earned Gold and Platinum Records in the
United States and Mexico and have sold more than 32 million
records The San Jose California based band tours international-
ly and has a recording repertoire of over 500 songs and corridos
(ballads)
Grammy-nominated Paquita la del Barrio is a popular Mexican
singer of rancheras and other Mexican styles and is most fa-
mous for her advocacy against Mexicos machismo culture
which has made her popular especially with female audiences
She is known for her common song themes of women empow-
erment and man bashing Her signature phrase with which she
often teases male spectators in her shows is iquestMe estaacutes oyendo
inuacutetil (Are you listening good-for-nothing)
Aquarius Announces Second Annual
ldquoFeed a Familyrdquo Program Benefiting Local Families
ace|PLAY Members Can Contribute
Points Instead of Cash
For the second year in a row Aquarius Casino Resort presents
the ldquoFeed a Familyrdquo program that allows players to contribute
their ace|PLAY club points to help put a holiday meal on the
table of a tri-state family in need Players can contribute points
through Friday December 20 2013 ldquoLast year thanks to the
overwhelming generosity of our players we were able to help
more than 900 families through this groundbreaking programrdquo
said Aquarius Casino Resort General Manager Sean Ham-
mond ldquoGiving back to the community is an important part of
our culture at Aquarius and our players have embraced our
effortsrdquo said Kathy Hilderhof Vice President of Marketing and
Player Development at Aquarius For more info visit aquarius-
casinoresortcom and click on ace|PLAY $
Lo
s T
igre
s D
el N
ort
e P
aq
uit
a L
a D
el B
arr
io
Debbie ReynoldsmdashDec 4-7mdashRiverside
GlorianamdashDec 6mdashEdgewater
Holiday Dreams A Cirque SpectacularmdashDec 7mdashEdgewater
The Nutcracker Anaheim BalletmdashDec 12mdashRiverside
Charlie Daniels Band amp Montgomery GentrymdashDec 13mdashEdge
The DiamondsmdashDec 17-22mdashRiverside
Dirk ArthurmdashDec 27-30mdashHarrahrsquos
Mickey GilleymdashDec 27-31mdashRiverside
Frank Sinatra Jr Sinatra Sings SinatramdashDec 28mdashEdgewater
New Year FireworksmdashDec 31mdashRiverwalk by Colorado Belle
The Golden Boys starring Frankie Avalon Bobby Rydell and
Fabian FortemdashJan 4mdashEdgewater
Happy Birthday to The KingmdashJan 7mdashRiverside
Temptations Review with Dennis EdwardsmdashJan 11mdashEdge
Kingston TriomdashJan 14-19mdashRiverside
The FlamingosmdashJan 21-26mdashRiverside
Mickey GilleymdashFeb 3-8mdashRiverside
Oak Ridge BoysmdashFeb 10-16mdashRiverside
Paul AnkamdashFeb 15mdashEdgewater
Vicki Lawrence and MamamdashFeb 18-23mdashRiverside
Crystal GaylemdashFeb 27-Mar 2mdashRiverside
Larry Gatlin and The Gatlin BrothersmdashMar 4-9mdashRiverside
Eddie MoneymdashApr 11-14mdashRiverside
Vince GillmdashApr 19mdashRiverside
Great WhitemdashApr 25-27mdashRiverside
Los Lobos and Los Lonely BoysmdashApr 26mdashHarrahrsquos
CASINO ENTERTAINMENT Listings
38 Arizona Gaming Guide | December 2013 | azgamingguidecom
Apache Gold CasinomdashGlobe AZmdash8002722438
Cabaret Lounge
Live bands every weekend
BlueWater CasinomdashParker AZmdash8882433360
Dig Lounge
Variety including live bands karaoke amp DJsmdashDaily at 5pm
BlueWater Showroom
Wynona amp Big NoisemdashJan 25 2014
Kenny RogersmdashMar 22 2014
Casino ArizonamdashScottsdale AZmdash4808507777
The Showroom
Monday Night Showroom FootballmdashMondays during football season
Showstoppers Live Holiday SpectacularmdashNov 28-Dec21
The Whip-itsmdashDec 31
Strange Days (Doors Tribute)mdashJan 3-4
Pyromania (Def Leppard Tribute)mdashJan 10-11
Motley Cruersquod (Motley Crue Tribute)mdashJan 24-25
Queen Nation (Queen Tribute)mdashJan 31-Feb 1
The Arizona Room
Latin Fire Dance Nights (Learn to dance)mdashMon Tue from 6-8pm
Throwback ThursdaymdashThu from 9pm to 1am
Casino Del SolmdashTucson AZmdash5208386506
AVA Amphitheater
Tamal FestivalmdashDec 7
Cliff Castle CasinomdashCamp Verde AZmdash8003817568
Dragonfly Lounge
Variety including live bands karaoke amp DJsmdashLadies Night every Th
Open late on Fr amp Sa
Cocopah Resort CasinomdashSomerton AZmdash8002375687
Events
Los ApsonmdashDec 6-7
Karaoke with Bling BlingmdashWe-Fr at 8pm
La Vida Loca (Latin Music)mdashFr at 9pm
Variety of live music every Saturday night on the casino floor
Desert Diamond Casino ImdashTucson AZmdash8663329467
Monsoon Nightclub
Groovinrsquo FridaysmdashTucsons Funkiest Old School Dance Party
Noches CalientemdashSaturdays the hottest Tex Mex and Tejano music
Desert Diamond Casino IImdashSahuarita AZmdash8663329467
Sports Bar
Karaoke Night in the Sports BarmdashWednesdays 7-11pm
Live music or DJsmdashFridays amp Saturdays
Diamond Center
Sylvia Browne (Author amp Psychic)mdashDec 14
Stayinrsquo Alive (Bee Gees Tribute)mdashDec 28
STYXmdashJan 17 2014
Chris YoungmdashJan 18 2014
Fort McDowell CasinomdashFort McDowell AZmdash8008433678
Lucky 7 Saloon
Featuring a variety of live music every weekend
Events
New Yearrsquos Eve PartymdashDec 31
Harrahs Ak-Chin CasinomdashMaricopa AZmdash4808025000
The Lounge
Checkerrsquod PastmdashDec 6-7
The HamptonsmdashDec 13
Smooth GroovemdashDec 14
JJrsquosmdashDec 20-21
Chris JansonmdashDec 27
The DriftersmdashDec 28
Wild Wednesdays from Noon to 4pm fea tures Route 66 with
Danny DavismdashDec 4 Come Back BuddymdashDec 11 Band Stand
Shows 50rsquosmdashDec 18 Route 66mdashDec 29
Hot Latin Nights from 8pm to midnight on Thursdays fea tures
AzTexmdashDec 5 amp 19
New Yearrsquos CelebrationmdashDec 31 features The Rat Pack Returns at 6
Grammy-nominated Country singer and songwriter Chris
Young is returning to the Diamond Center on Saturday Janu-
ary 18 2014 for a special concert sponsored by KIIM 995 FM
Tickets start at $25 and are on sale now through Star Tickets
and at the casino Rewards Center Doors open at 7pm and the
show starts at 8pm
Drawn to the thrill of entertaining from an early age Chris
Young got his start in 2006 when he was declared the winner
of the TV talent show Nashville Star Hersquos topped the country
charts with hits like the Grammy-nominated Gettingrsquo You
Home Voices The Man I Want To Be and his platinum selling
single Tomorrow Young released his latest album AM in
September and has been touring with country superstar Brad
Paisley Chris Young last performed in the Diamond Center to
a sold out crowd in October of 2011
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoWersquore
thrilled to have Chris Young back in the Diamond Center to
share his unique Country sound Tickets sold out fast the last
time Chris played here so be sure to get yours earlyrdquo
Talking Stick Resort Presents
Roger Clyne amp The Peacemakers December 27-28 2013
Hometown favorites Roger Clyne amp The Peacemakers
are headed back to Arizona and to Talking Stick Resort
The rock-n-roll quartet will command the Showroom
stage on Dec 27-28 and perform such favorites
as Americano Green amp Dumb and Loco to Stay Sane For-
merly members of The Refreshments singer Roger
Clyne and drummer Paul PH Naffon created Roger
Clyne amp The Peacemakers in 1998 The Tempe-based
band would go on to release 10 albums and tour with
the likes of Johnny Cash Kid Rock and John Fogerty
Their latest album Unida Cantinardquo climbed to the num-
ber two spot on the Billboard Heatseekers charts and
peaked at number four on the 2011 iTunes Rock Al-
bums list Fans are in store for two nights of pure ener-
getic rock-n-roll as the band always delivers remarkable
performances Tickets for the concert are on sale now
Call 4808507777 and ask for the box office or visit their
website at talkingstickresortcom for more information
Editorrsquos Pick CASINO ENTERTAINMENT
azgamingguidecom | December 2013 | Arizona Gaming Guide 39
amp 8pm plus 56-Elvis Tribute at 10pm amp Midnight
Hon-Dah CasinomdashPinetop AZmdash8009298744
Timbers Lounge and Showroom
Munday FundaymdashComedy Show begins at 7pm
Live local talent Tuesday through Saturday
Lone Butte CasinomdashChandler AZmdash8009464452
Cascades Lounge
Phoenix area bands amp DJs offer free live entertainment
WemdashCountry Thmdash70rsquos Disco Funk FrmdashLatin SamdashTop 40Dance
Verona Chophouse
Talia Livemdash Saturdays 5-9pm
Sunday Jazz Brunch Livemdash10am-3pm
Mazatzal CasinomdashPayson AZmdash8007777529
Event Center
New Yearrsquos Eve Party with Night GroovemdashDec 31
New Yearrsquos Eve Lounge with Torres and HendrixmdashDec 31
Paradise CasinomdashYuma AZmdash8887774946
Sharkyrsquos Bar amp Bites
Featuring a variety of live music on the weekends
Quechan CasinomdashWinterhaven CAmdash8777832426
Sidewinders Bar amp Grill
Featuring a variety of live music on the weekends
Pipa Event Center
Paul Rodriguez Williams amp Lee Bobby LeemdashDec 13
Talking Stick ResortmdashScottsdale AZmdash4808507777
The Showroom amp Grand Ballroom
Aaron LewismdashDec 6
Vincente Fernandez JrmdashDec 7
Roger Clyne amp The PeacemakersmdashDec 27
STYXmdashJan 18 2014
Hot Tuna and Leon RussellmdashJan 24 2014
Twin Arrows Navajo CasinomdashFlagstaff AZmdash8559468946
Cover bands local regional amp headlining acts Call for info
Wild Horse Pass CasinomdashChandler AZmdash8009464452
AiRIA UnpluggedmdashLive music Fri amp Sat 4pm-2am
Encore LoungemdashFeaturing a variety of live music nightly
Classics With A TwistmdashFeaturing jazz music amp cocktails Thu-Sun
Showroom
DaughtrymdashDec 6
Eddie MoneymdashDec 7
Ana Barbara amp The Mariachi Sol de Mexico Jose FernandezmdashDec 13
Big Bad Voodoo DaddymdashDec 27
Chris Simpson and Adam Gropman (Comedy)mdashDec 28
PwerdrivemdashDec 31
AbbaFab (ABBA Tribute)mdashJan 4 2014
Yavapai CasinomdashPrescott AZmdash8007568744
Yavapai Cantina
Karaoke with Cruisinrsquo SusanmdashFr at 8pm-12am
Variety of live bands on Saturdays from 7 to 10pm Verify all details amp age restrictions (generally 21 amp over) for each event Venues times dates amp ticket
information are subject to change Photosimages copyright of the individual artist(s) photographer(s)
or venue(s) All Rights Reserved We are not responsible for incorrect missing or outdated information
40 Arizona Gaming Guide | December 2013 | azgamingguidecom
CASINO NIGHTLIFE
By Ramses Ja
manda Martinez aka DJ Juma is the newest jewel in Talk-
ing Stickrsquos crown Her mixes in the TSR Lounge have cap-
tivated partygoers for the past few months As a newer face I
felt I should introduce her to the readers of this column but
know that this goes way beyond a pretty face Juma is a skilled
DJ who has graced decks from coast to coast Now that she has
a new residency I thought Irsquod run a few questions by her
RJ How long have you been DJing
Irsquove been DJing since 2009 but Irsquove been messing around with it since
grade school I used to dress as Spinderella on Halloween I used to
make beats with my friends who were local artists thatrsquos what got me
started in music From there DJing just felt like a natural evolution of
my craft I have always felt very musically inclined so I am happy that
this is what I do for a living
RJ Tell me about your musical background
I started in radio way back in 2005 at 951 FM Latino Vibe Manic
Hispanic was the one who pulled me under his wing and showed me
how things worked I landed at Power 983 in 2008 and stayed there
until I made the move to 1015 JamZ In the mean time I started mak-
ing beats like I said and I guess being surrounded by so many talent-
ed DJs I started getting my equipment together and practicing
RJ What is your favorite type of music to spin
Irsquom the type to spin anything that people like to spin what makes peo-
ple move But my go-to music is usually 80s or 90s and of course
Spanish music because of my Latin background I guess that doesnrsquot
really answer the question but I guess my favorite music changes with
the crowd or the venue maybe even the time of year It just depends
Right now Irsquom spinning a lot of Top 40 and EDM because itrsquos really
working for my crowds
RJ Tell me about a typical night at the TSR Lounge at Talking
Stick
Im usually just paying attention to my mixes and the crowd Im
learning Im paying attention to my choices and selections Thats my
main focus I do it fearlessly because I never underestimate the audi-
ences ability to feel Music is the sixth element it brings nostalgia it
brings healing and it moves us I canrsquot feel anything but the music
A everything around me is a blur except the sound Its therapy for me
DJing has allowed me the chance to be free with no expectations espe-
cially from myself Its just about having fun at the party and I like
having fun at the party I see the audience make note of the atmos-
phere sometimes I listen to what the DJs did before me and I just basi-
cally remember that its about having fun and I free myself enough to
begin
RJ Any advice for anyone wanting to follow in your footsteps
A good DJ feels his or her groove and eventually gets a flow and begins
to connect with the music which connects to the audience In my case
Im a selector As Juma I select what I like People who come to groove
either love it or they learn it Theres a big difference between being a
DJ and being a selector I dont really even know if I consider myself a
DJ because DJing is a skill and an art form that is highly technical
Theres scratching involved theres blending involved theres accura-
cy and syncopation involved Those things Ive learned over time but
as a selector youre just narrating the emotions of the crowd I am
becoming a good DJ I am a great selector $
Talking Stick Resortrsquos TSR Lounge is located just downstairs
from the main casino floor in the Atrium The TSR Lounge fea-
tures a live DJ drink specials and a plush ambiance to enjoy
your weekends out Enjoy the party at the TSR Lounge every
weekend on Fridays from 8pm to 2am and Saturdays from 5pm
to 2am For more information visit talkingstickresortcom or
call 4808507777
Ramses Ja Rudi King-Taylor II
bullMusic DirectorOn-Air Host (3-7pm) for
KNRJ-FM 1011 The Beat
bullResident DJVJ for KTVK-3TV Friday 10am
bullHost of REDY Set Radio
bullOfficial Bum Squad DJ
bullDJ Vatican Member
bullFor more information on Ramses Ja visit his
website at wwwramsesjacom
Amanda Martinez DJ JUMA TSR
HOT DEALS
42 Arizona Gaming Guide | December 2013 | azgamingguidecom
Check out these great promotions we found for our read-
ers and fans No matter where you live in Arizona our
readers can take advantage of at least one of the items
listed below Put some cash in your pocket
Desert Diamond Casino Football Pickrsquoem Be one of 20 winners to predict the winning teams for
each Sunday and Monday NFL regular season games and
win $100-$500 in free play Then if you correctly predict
the winning teams in 197 or more 2013 NFL regular sea-
son games out of the 239 you could win $1000000
Mazatzal Hotel amp Casino Second Serving Tuesday Between 1pm and 5pm each Tuesday from now through
December 17 play at least $50 cash and receive $50 in
Bonus Maz Cash free play or play at least $100 cash and
receive $100 in Maz Cash free play Earn one reward each
week
Paradise Casino Toy amp Food Drive Now through December 15 bring in a new toy or food
item(s) with the original store receipt valued at $10 or
more (excluding tax) and receive up to $40 in Rewards
Play for your donation
Pick The Pros Be one of twenty weekly prize winners to pick the most
correct winning teams of the weekly NFL lineup includ-
ing a tie-breaker and win up to $100 in Rewards Play
Quechan Casino Resort Sunday Funday Sundays in December a lucky winner will be drawn eve-
ry 30 minutes from 12pm ndash 630pm for $100 in Rewards
Play And at 7pm one lucky winner will win $1000
Twin Arrows Navajo Casino Resort Holiday Room Special Now through December 27 players can enjoy a resort
room for only $59 plus tax per night from Sunday
through Thursday and $99 plus tax on Friday and Satur-
day When visiting on Tuesdays and Thursdays win up
to $2000 cash during the drawings held every half hour
from 7pm to 10pm $ For complete rules regulations and restrictions visit each casinorsquos players
club for more details Players must be 21 or older and donrsquot forget that casino
management reserves all rights with the promotions listed on this page
Apache Gold Casino Resort decides to
through the end of 2013
Did you get an offer for free play from a casino Through
December Apache Gold Casino Resort will double it
Buckyrsquos Casino In Prescott Presents
This exciting extension to 3-Card Poker gives players the
ability to use their cards and the dealerrsquos cards to make a
5-card poker hand with pays for 3-of-a-kind or better
44 Arizona Gaming Guide | December 2013 | azgamingguidecom
Casino Sessions Seats Smoke-Free Area Electronic Late Night
Apache Gold Su We Th at Noon Fr amp Sa at
7pm 1st Mo of the month at 7pm 200 No No No
BlueWater Mo-We 430pm Su at 1130am 400 Yes Yes No
Casino Arizona Mo-Su at 630pm
Daily Matinees at 1230pm 1000 Yes Yes
L8 Nite Bingo Fr amp Sa
Doors at 10pm Games at midnight
Casino Del Sol Daily at Noon 130 215 630 amp
715pm 600 Yes Yes Cosmic Bingo Sa at 11pm
Cocopah Daily at 130 amp 630pm 350 Yes Yes No
Desert Diamond I Th-Mo 130 2 6 630 amp 7pm 270 No Yes No
Fort McDowell Sa amp Su at 645am We-Mo at
9am Daily at 1230 amp 630pm 1275
Yes (2 sections enclosed or in
general seating)
Yes Fr amp Sa at 1210am
Call for Lunar Bingo schedule
Harrahrsquos Ak-Chin We-Su at 1130am 230 330
and 630pm 470 Yes Yes No
Lone Butte
Sa amp Su at 10am Noon 345
530pm Daily at Noon amp
630pm
750 Yes Yes BAD Bingo 2 Fr at 1130pm amp
BAD Bingo Sa at 1130pm
Mazatzal Mo-Th at Noon Tu amp Th at
630pm 280 Yes Yes No
Paradise Daily at 130 amp 6pm 300 Yes Yes Call for Kozmic Bingo
amp Other Special Dates
Vee Quiva Daily at Noon amp 630pm 366 Yes Yes Bingo Eclipse Sa at 11pm
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4am Sunday to 4am Monday
CASINO BINGO DIRECTORY
Green MPBingo Jackpot won for $27038 at Fort McDowell Casinorsquos Bingo Hall
Cheryl L won the $2703800 Green MPBingo progressive jackpot while playing at Fort
McDowell Casino in Phoenix AZ Playing on the PhD tablet from Planet Bingo Cheryl
won the big one for $2703800 against the 1 Vertical amp 1 Horizontal line pattern Fort
McDowell Casino has been awarding some of the largest MPBingo jackpots for almost 10
years Thousands of players have won millions of dollars
For more information about Fort McDowell Casino session times specials and events
phone 1-800-THE-FORT or visit fortmcdowellcasinocom $
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
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3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
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7 4 9
8 2 3
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1 7 9
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Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
PLAYERS TALK QampA On Everything Gaming
06 Arizona Gaming Guide | December 2013 | azgamingguidecom
Q I always learn something new while reading the qampa
section so I hope you can help with this one I play all
of the local casinos regularly and always play slots I
find just one major thing to be consistent with all of
them---nearly every time I lower my bet the machine
will suddenly hit something pretty good andor finally
give me that bonus Ive been trying so hard to get Why
is that Thank you for your time
Christine PendergrassmdashMaricopa AZ
A Christine in two words Murphyrsquos Law (ie Anything that
can go wrong will) Hold on to something for a while and you
never need it but the minute you decide to throw it away is
when you wish you didnrsquot Unfortunately you along with the
rest of us gamblers are victims of random behavior The only
way to dispel myths surrounding the situation you refer to is
to play at least 10000 games at min bet and 10000 games at
max bet and record all the outcomes across the games account
for the bet level and then calculate the odds for the bonus or
other big wins Any play sessions of less than 10000 games
that arenrsquot being recorded will have wild fluctuations of bonus
odds values of bonuses frequency of ldquobig winsrdquo and so on
In fact the exact opposite of what you mention is true for all
casino gaming regulations we have ever come across designing
and testing slot machines Essentially they state if a player is
to bet more than the minimum bet on a slot the long run pay-
back percentage (or odds) must remain the same or be better
than when playing the minimum bet In other words increas-
ing (not decreasing) your bet can actually increase your odds of
winning Pay tables can improve with a higher bet (as is the
case with video poker and some mechanical reel steppers) and
the odds of triggering a progressive can be better the higher the
bet (as is the case with most randomly triggered progressives)
just to name a few examples As a result make sure to read a
slotrsquos help screen carefully as it must disclose if betting more
gives better odds for bonuses progressives etc If there is no
such statement then it doesnt matter what bet you play the
odds must be the same
To avoid feeling the way you describe our strategy is to select a
bet level we feel comfortable playing and consistently play that
bet for the entire play session on a slot We donrsquot change the bet
to a lower amount Ever Even if we lose and have some credits
remaining in the slot that are less than our chosen bet we cash
out instead of wagering a lower amount
Q Hi Great magazine Yoursquove covered the RNG for
video slots but I was wondering how things work with
video poker Irsquom guessing therersquos some kind of RNG
that sorts the 52 card deck prior to the first deal Letrsquos
say Irsquom dealt four to a Royal Flush After holding my
four to a Royal is the next card dealt already deter-
mined before I hit the draw button In this case it
wouldnrsquot matter how long I wait until I hit the draw
button since it would be the same card no matter what
Or is the RNG still sorting the rest of the cards in the
deck so that the next card isnrsquot determined until I hit the
button In this case waiting might make a difference
Tracey MangomdashGilbert AZ
A Tracey as IGT has the largest number of (and in almost all
cases the best) video poker games installed in casinos across
Arizona Las Vegas and the world we decided to base our re-
sponse on their approach to drawing cards in video poker
In the video poker software an area is created to store 10 cards
On the deal the first 5 cards are randomly dealt and displayed
to the player In the meantime the remaining cards are con-
stantly being shuffled in the background When a player hits
the draw button 5 more random cards are stored in the remain-
ing last 5 places The cards are then used as needed in sequen-
tial order from the last five cards drawn just as though they
were being dealt off the top of the deck
Therefore to answer your question it does matter when you hit
the button on the draw because thatrsquos when the next 5 cards are
randomly chosen It all happens in a split second but waiting
for the ldquorightrdquo time to push the button can bring you the added
luck yoursquore looking for to complete that Royal
Q Please settle an argument hellip Which casino has more
slot machines Talking Stick or Wild Horse Pass
Mike SandersmdashScottsdale AZ
A Mike Wild Horse Pass has 950 slots and Talking Stick Re-
sort has 744 slots For a complete list of the current slot counts
for all Arizona casinos see our Casino Directory on page 50 $
and get a $25 gas card if we decide to print your question Do you have a question for our staff of casino gaming industry professionals and slot experts Write us with your questions
and comments in any area of gaming and we will make every attempt to publish a response in upcoming issues Space is
limited so we are unable to print every letter or e-mail we receive Please include your name and mailing address with all
correspondence Mail to Arizona Gaming Guide PO BOX 20636 Mesa AZ 85277 or E-mail to editorazgamingguidecom
GREAT GAMES Table Gamesmdash3-Card Poker
-Card Poker is one of the most popular table games and is
played in casinos around the world It is played with a
Standard English deck of 52 cards and no jokers or wild cards
are used Each player and the dealer are dealt three cards The
dealerrsquos cards are unseen and the player must decide whether to
risk more money and continue the hand or fold and lose their
Ante wager
Unlike blackjack where the player makes a single wager and
only occasionally doubles down or splits with extra bets 3-Card
Poker offers three bets every hand Because of this the overall
house edge is much more significant itrsquos like betting on three
spots at a blackjack table every round
Betting Just the Ante Wager
If you wish 3-Card Poker can be played by betting only on the
Ante wager To continue playing after obtaining your cards you
must place a second wager of the same amount on the Play or
Raise spot when you think your hand is better than the dealerrsquos
Remember itrsquos really just three-card poker your hand against
the dealerrsquos The Ante wager always pays even money (1 to 1)
when the player wins The Play or Raise bet also pays even-
money but only when the dealer has a hand of Queen-high or
better
The overall house edge of about 4 is built into the Ante bonus
that is paid on a player straight three of a kind and straight
flush Some casinos offer a large Ante bonus for a Mini-Royal
hand of suited Ace-King-Queen This payoff is in addition to
any win or loss on the Ante and Raise bets and is paid regard-
less of whether the player actually wins the hand
The player will win the Ante bet 4491 of the time so payoffs
are common one of the reasons the game is so popular The
ante bonus will win about 373 of the time If you play on a
table with six players someone gets paid on the Ante bonus
about every four rounds
Strategy
The best strategy for when to back an Ante wager with an addi-
tional Play (sometimes marked Raise) wager is based on the fact
that the dealer only ldquoqualifiesrdquo when their hand is at least
Queen-high With this in mind the player should always bet the
Raise wager when they hold at least Queenndash6ndash4 or higher
Pair Plus
The Pair Plus wager is what draws most players to 3-Card Pok-
er because it pays regularly about 25 of the time but most
payoffs will be even-money However the lure of big payoffs as
high as 50-1 is a big attraction As with most bonus-style bets
the house has a higher edge (about 7) than on the regular Ante
wager Playing both the Ante and Pair Plus wagers results in a
house edge just slightly higher than 5 Thatrsquos probably higher
than you encounter at the blackjack table but lower than at
your favorite slot machine In addition the game is dealt in a
relaxed friendly manner and yoursquoll only play half as many
hands as at a blackjack table Your results may vary $
08 Arizona Gaming Guide | December 2013 | azgamingguidecom
Writer Al Moe has worked in the casino industry for many years
He has lived and worked in Las Vegas Reno and Lake Tahoe He
also attended the University of Nevada Reno He is an avid writer
and blogger author of ldquoVegas and the Mobmdashavailable at Amazon
He is also the proud father of four beautiful girls
3
By Al Moe
12 Arizona Gaming Guide | December 2013 | azgamingguidecom
GREAT GAMES New Slots By WMS Gaming In Arizona
Willy Wonka Slot By WMS Now Available For Play In Casinos All Across Arizona
Min bet is 40 credits
Max bet is 400 credits
Life-changing progressive available at
Max bet
Excellent balance between base game
and bonus games
Bright and vibrant graphics make every-
one feel like a kid again
Sounds and music are all straight from
the 1971 motion picture
Math behind the game provides for ex-
tended play sessions
Wide variety of bonuses including the
Oompa Loompa characters that add
Wild symbols and expanding reels
lue Water Resort amp Casino located in
Parker Arizona along the beautiful
Colorado River was the first casino in the
state to offer WMS Gamingrsquos Willy Wonka
and The Chocolate Factory slot machine for
their patrons last month However it didnrsquot
take long for several other Arizona casinos
to realize this exciting new title would be a
popular addition to their slot floor as well
Now slot enthusiasts can enjoy this fun
game at both Lone Butte Casino and Vee
Quiva Casino Willy Wonka is also current-
ly live and ready for play at Mazatzal Hotel
amp Casino Apache Gold Casino Resort and
Talking Stick Resort Stay tuned for more
install locations across Arizona coming
soon
For more information about Willy Wonka
and The Chocolate Factory and other exciting
games by WMS visit wmscom $
B
Bally TechnologiesmdashNew Slots Coming Soon GREAT GAMES
azgamingguidecom | December 2013 | Arizona Gaming Guide 13
ally Technologies has an extensive history with
the iconic Playboy brand Games they have pro-
duced include Playboy Platinum Playboy Girls of Cana-
da Playboy Hot Zone Playboy Muy Caliente and Playboy
Playmate Party to name a few Joining these popular titles is a
new game that takes the classic Playboy era of the 60s
and 70s and combines it with another piece of Ballyrsquos
heritage ndash pinball
Prizeball Playboy is delivered on Ballyrsquos towering ALPHA 2
Pro Series V2242 cabinet In case you were wondering what
the ldquo2242rdquo stands for itrsquos the size of the screens That
means you get a 22-inch screen for the reels and an
enormous 42-inch screen for the pinball action Yoursquoll
get the look and feel of pinball actionhellipwithout the tilt
Prizeball Playboy comes with several great bonus features
There are of course everyonersquos favorite Free Games
Playboy Key symbols on reels two three and four trigger 10
free spins with a 2X multiplier
The real fun begins when Pinball symbols hit on reels
two three and four (in either free games or base game)
This means yoursquove hit the Prizeball Bonus Yoursquoll get
one to five pinballs depending on your bet with five
being at max bet Launch the pinballs up
into the top screen where theyrsquoll bounce
and spin racking up credits as they go
If Playboy just isnrsquot your thing donrsquot
worry Bally has two additional versions of this game
planned The first is Prizeball Ballyhoo which harkens
back to the first game Ramond T Moloney created
when founding Bally back in 1932 The final edition of
the trio will be Prizeball Dragon which offers a fun and
hopefully lucky Asian-theme to the game Watch for
Prizeball Playboy in the coming months $
By Riley Meredith
B
ldquoPLAYBOYrdquo - copy 2013 Playboy PLAYBOY and Rabbit Head Design and BUNNIES are marks of Playboy and under license by Bally Gaming Inc
14 Arizona Gaming Guide | December 2013 | azgamingguidecom
h ldquoWhat a feelingrdquo Thatrsquos what all us
slot players everywhere will soon be
cheering when Aristocratrsquos new Flashdance
slot game dances its way across the casino
floors here in Arizona Flashdance is a new
50-line 5-level progressive video slot game
that is as much fun as the iconic movie itrsquos
based on All our favorite characters from the
movie are in the game along with songs from
the legendary soundtrack Hi-def sound and
a surround sound iChair completely immers-
es you in the game for a fun time that will
have you break dancing in the aisles and
spinning on your backs with excitementmdash
guaranteed
Bonus features include Maniac Free Spins
where players collect Sticky Scatters to in-
crease wins What a Feeling Free Spins where
players collect Scatters to unlock free spin
games in the top box to produce more wilds
and wilds cascade to lower games creating
more wins Dynamic Stacked Symbols where
stacked symbols increase wins the I Love
Rock lsquonrsquo Roll Remix where symbols remix for
a chance to win more credits and the
Flashdance Progressive where players collect rec-
ords to determine their progressive jackpot
prize
O
GREAT GAMES New Slots Coming Soon
Flashdance
By Aristocrat
n the red glittery heels of the suc-
cessful THE WIZARD OF OZ Ruby
Slippers game comes the Ruby Slippers 2 slot
a whole new experience in Land of OZ
The Ruby Slippers 2 theme offers exciting
bonuses that feature both of your favorite
Witches Watch as bubbles land on the
reels in the Glinda the Good Witch fea-
ture adding up to five WILD Reels that
can be multiplied up to 10X The Wicked
Witch feature adds two reels to the array
and Winged Monkey characters fly over
the reels adding more of one symbol for
increased chances at 6 and 7-of-a-kind
pays But thatrsquos not all The Free Spin
Bonus allows you to collect symbols to
travel down the Yellow Brick Road with
Dorothy and her friends as you try to
reach the Wizard of OZ and receive a
prize of up to 125X And with every fea-
ture enhanced by a motion chair yoursquoll
experience immersion into the whimsical
Land of OZ like never before
O
Ruby Slippers 2
By WMS Gaming
ruzersquos prize selection themed game
Platinum Jackpot is the first I-Deluxe
game that offers 2 Jackpot Levels which can
be won at the same time This 5-reel 30-line
stepper will have players sitting on the edge
of their seats When 5 or more Bonus symbols
appear the Platinum Prize Selection is trig-
gered The more Bonus symbols that appear
in triggering the selection the more Platinum
Prize Selections are awarded Each Prize Se-
lection offers a random roulette spin to deter-
mine a credit award And when the random
roulette spin lands on either the Minor or
Platinum Jackpot that Jackpot is won and
your Prize Selection is returned for another
chance If the second Jackpot is won during
the selection you are awarded both Jackpots
and the selection will continue until over
The 7 Free Games then begin with the oppor-
tunity to retrigger
A
Platinum Jackpot
By Aruze Gaming
he Arena Poker Room at Talking Stick Resort in Scotts-
dale Arizona is hosting their 11th annual No Limit Texas
Hold lsquoEm Christmas Toy Drive Poker Tournament on Decem-
ber 21
There is a $12500 guaranteed prize pool and sign-ups begin
Monday December 16th at the main poker cage
As players sign up theyrsquoll donate one new unwrapped toy val-
ued at $10 or more to the Salt River Pima-Maricopa Indian
Community Christmas Toy Drive and pay a $25 tournament
service fee
Entries are limited to the first 400 sign-ups and each player be-
gins with $1500 in chips Paying an extra $10 staff appreciation
gets players an additional $1500 in chips
Each round is 20 minutes long with the first round blinds start-
ing at $25 and $50 The seventh round will have $700 and $1500
blinds All subsequent rounds will have their blinds and limits
doubled until the end of the tournament
The top 40 finalists win at least 8 or $50 of the prize pool with
third place taking home 112 or $1400 second place netting
168 or $2100 and first place bringing in 248 or $3100
More info on the event is available at the Arena Poker Room by
calling 4808507777 or by visiting talkingstickresortcom $
T
GREAT GAMES Table GamesmdashPoker
16 Arizona Gaming Guide | December 2013 | azgamingguidecom
Texas Hold rsquoEm
X-mas Toy Drive
Poker Tourney
at TSRrsquos Arena
18 Arizona Gaming Guide | December 2013 | azgamingguidecom
and how to come to terms with random behavior
WINNING WAYS Hints amp Tips
was visiting a casino recently during a new game install
wearing my Arizona Gaming Guide company shirt when a
slot player named Mary approached me filled with questions
and comments about our magazine As my team and I are al-
ways excited to meet and talk with our fans I was more than
happy to sit down and have a discussion with Mary However
thirty minutes later I had to excuse myself and get back to work
although I would have loved to continue talking with her
Mary had some excellent questions for me conundrums that I
know many slot enthusiasts have pondered Hopefully I was
able to dispel many of her misconceptions about casino gaming
and that the answers I provided her will also clear up any con-
fusion other players may have as well What follows is the con-
versation I had with Mary
Mary My favorite section in your magazine is ldquoPlayers Talkrdquo
What is your background and how do you know the answers
to all the questions
Me My entire team and I have experience working in the casi-
no gaming industry We have all designed developed pro-
grammed and tested slot machines and other casino games
Chris our Publisher created math models for several major slot
machine manufacturers and was also a Game Design Manager
for many years Liz our Managing Director worked as a Math-
ematician in the industry as well as a Compliance Manager and
Software Tester I designed slot games and was eventually pro-
moted to Game Producer Alex one of our contributing writers
was a software programmer of all different types of casino
games Sami worked in Compliance and is familiar with the
rules and regulations governing various gaming jurisdictions
Alexandra our Editor has held several executive positions in
casinos including Slot Director We all love casino games and
are eager to share all the knowledge and experience wersquove ac-
quired over the years with all our readers and fellow casino
enthusiasts
Mary Do my bonus picks matter I always feel like I pick the
smallest amount
Me Sometimes your picks donrsquot matter and if a regulatory
agency feels that a game may be misleading to the players they
will force the manufacturers to include a comment in the help
screen that clearly states whether bonuses are predetermined
One general rule of thumb ndash if values are revealed at the conclu-
sion of a bonus then that bonus is not predetermined If you
picked 100 credits but to the right of your pick is 1000 credits
then you could have won the 1000 credits had you picked that
selection However bonuses that do not reveal whatrsquos behind
I By Lana Hartmann
the other objects are usually predetermined In other words the
random number generator is choosing values for the players
Mary Why do I feel as though I win more often when I pull
out my playerrsquos club card Does using my card affect whether
I win or lose
Me Using a playerrsquos club card does not affect whether you win
or lose because the slotrsquos RNG is not influenced by any other
part of the slot machine This is a gaming regulation around the
world and independent testing laboratories verify that this is
the case on every slot What you are observing is the result of
random behavior
Mary Should I avoid playing on a slot machine that just hit a
big win bonus or jackpot
Me Herersquos an example I like to use in order to answer your
question Imagine a completely fair silver dollar that is the coin
is uniformly weighted and has a heads and a tails When
flipped this coin lands either on heads or tails randomly Now
letrsquos pretend we have three people flipping their own fair silver
dollars lined up like you guessed it slot machines These three
people constantly flip their fair silver dollar We watch them for
a while and notice that the first person has flipped ten heads out
of the last ten flips the second person has flipped five heads
and five tails in the past ten flips and the third person has
flipped ten tails during the last ten flips Which of these three
people would you approach and make a wager with them that
their next coin flip is heads My guess is that yoursquoll answer one
way and the next person who walks by in the casino will an-
swer differently as will the following hundred casino visitors
who happen to pass by Mathematically and logically everyone
knows that the next coin flip by any of the three people will
have the exact same chances of being heads or tails That is the
chances that the first person flips heads is 50 tails is also 50
the second personrsquos coin has the same probabilities and so on
The fair silver dollar doesnt know or care about what happened
in the past The next coin flip is just that a fair and random coin
flip People however especially those who are willing to wager
their hard earned money do care about the past and how it
might influence the future
Mary Why does it take me forever to get a bonus and the per-
son playing next to me sits down and hits one right away
Me Mary all slot machines use a fair random number genera-
tor that has been tested by an independent laboratory for accu-
racy As a result if the slotrsquos mathematics have odds of letrsquos
pretend 1 in 150 of hitting a bonus a player can hit the bonus
azgamingguidecom | December 2013 | Arizona Gaming Guide 19
WINNING WAYS
on the first spin then the second then the third and then not at
all for hundreds of spins again On average after hundreds of
thousands of spins on the slot it will have awarded a bonus
roughly once every 150 spins Unfortunately at that moment
your slotrsquos RNG wasnrsquot drawing the bonus out of the bag and
the slotrsquos RNG next to you was If a slotrsquos bonus happens once
every 150 spins you can reasonably expect the bonus to trigger
within three times that number or 450 spins But that doesnt
mean it will or has to happen within those 450 spins Remember
your previous question Maybe we should go over my answer
again By the way the only way of figuring out how often a
slotrsquos bonus hits is to count your total spins and divide that by
the number of bonuses you had and do this repeatedly across
multiple play sessions And make sure to keep reading our
magazine as we divulge these probabilities as well
Mary People talk about loose machines and tight machines
and then people talk about a slotrsquos payback percentage
Whatrsquos the difference
Me ldquoLooserdquo to me means the slotrsquos payback percentage is high
say 96 and the casinorsquos hold percentage is low or 4 making
a total of 100 Most high denomination slots and most video
poker games are ldquolooserdquo ldquoTightrdquo to me means the exact oppo-
site That is the payback percentage is low say 86 and the
casinorsquos hold percentage is high 14 Now the payback per-
centage is an expression of the long run monetary odds of a slot
machine or other casino game So a payback percentage of 86
means that over time the slot takes in more money than it pays
out If a payback percentage were to be 115 the slot would
pay out more money than it takes in over the long run This
kind of slot does not exist Remember that casinos are in busi-
ness to make money and their hold percentage is an expression
of that profit Any casino game you play is one that you are
guaranteed to lose at over time There is no way around the fact
that we are playing a losing game Anyone who says differently
is lying or doesnt logically comprehend how casinos and their
games work ldquoLooserdquo to most players means the slot pays pays
frequently pays big or is paying right now ldquoTightrdquo to most
players means the opposite of ldquolooserdquo but generally both words
have nothing to do with my interpretation of the payback per-
centage As a matter of fact players may describe a machine as
ldquolooserdquo even though it is actually one of the ldquotightestrdquo machines
on the slot floor in terms of payback percentage Remember my
coin flipping example The slotrsquos RNG can produce winner after
winner right in a row but in the long run it all evens out
Ultimately I think I helped Mary resolve some of the issues she
had questions about I know that many of you have the same
questions based on your Facebook comments emails and
letters that we get so I hope I helped you too Remember that
casino games including slots are based on purely random
events that are out of our control There are ways to improve
your odds in blackjack and the slots but ultimately winning is
based on luck timing fate or whatever else you want to call
that next big win bonus or jackpot Have fun $
azgamingguidecom | December 2013 | Arizona Gaming Guide 21
GAMING NEWS
rawing Dead is a documentary film about the highs and lows of
online poker from two very different perspectives a profession-
al poker player worth millions and a gambling addict
Michael Korpi Jr had it all Straight As star athlete talented musician
but his weakness for online poker derailed his life Now hersquos walking
across the country with his two dogs Blackjack and Buddy in an effort to
raise awareness for problem gambling Dusty Schmidt was once known
as one of the top amateur golfers in southern California before a heart
attack at age 23 took him off the golf course and put him in front of a
computer screen Four million dollars later he is regarded as one of the
worlds best online poker players
Poker was once a blue collar game played in smoky back rooms over
green felt tables until a chubby accountant from Tennessee shocked the
world by turning a $39 buy in on an online poker site into a $25 million
dollar first prize at the 2003 World Series of Poker Over the next few
years the entire world learned the game of No Limit Texas Hold Em If
you watched the poker boom on TV like the rest of us it seemed like
everyone was getting rich Some were but the fundamental rule of any
game involving chance in order for one to win another must lose The
truth behind the hype is that there is a dark side to this game one that
you wont see on ESPN From the Poker Boom of 2003 to ldquoBlack Fridayrdquo
April 15th 2011 when the US Department of Justice shut down online
poker Drawing Dead follows the lives of two players Michael and
Dusty as they deal with the highs and the lows of Americas future fa-
vorite pastime online poker To find out more about the film point your
browser to drawingdeadpokerdoccom $
D
he Arizona Department of Gaming recently announced that tribal contribu-
tions to the state from gaming revenue will be approximately $239 million
for the quarter that ended September 30 2013 Tribal contributions are within a
thousand dollars when compared to the same quarter last year
The quarterly tribal contributions to the Arizona Benefits Fund will be distribut-
ed as follows
Instructional Improvement FundEducation $11909047
Trauma and Emergency Services Fund $ 5954524
Arizona Department of Gaming operating costs $ 2150510
Arizona Wildlife Conservation Fund $ 1701293
State Tourism Fund $ 1701293
Problem Gambling Education Treatment and Prevention $ 477891
TOTAL tribal contributions for the quarter ended Sept 30 2013 $23894558
The Arizona Department of Gaming in partnership with Arizonarsquos tribes regu-
lates Indian gaming Under the Arizona Tribal-State Gaming Compact tribes
with casinos contribute one to eight percent of their Class III gross gaming reve-
nue to the state cities towns and counties In Arizona Class III gaming includes
slot machines jackpot poker blackjack keno and off-track pari-mutuel
betting There are currently 23 Class III casinos in the state Tribes send contribu-
tions to the state Arizona Benefits Fund every three months For more info about
the Arizona Department of Gaming visit their website at azgaminggov $
T
22 Arizona Gaming Guide | December 2013 | azgamingguidecom
GAMING NEWS
Slot Machines
amp Player Tracking
Saving Lives
Slot machine gaming data will now help detect and prevent
problem gambling according to researchers at the University
of Brescia and other institutions in Italy
Based on data from online gamblers who closed their ac-
counts betting patterns were identified leading up to the clo-
sure What researchers found was that wagers when plotted
on a graph alternated between slow increases to suddenly
dropping to very minimal bets The resulting picture looks like
a sawtooth These gamblers also exhibited the widest variance
in their bets The researchers have come to the conclusion that
this betting behavior on the part of these online gamblers is
not sustainable Prior to gambling information being purely
digital the data available to researchers now was extremely
hard to obtain in the past
Now researchers are beginning to partner with online gam-
bling sites and brick and mortar casinos Based on their paper
published in February in the online journal International Gam-
bling Studies the goal is to prevent gambling addiction and
having players lose too much money
The idea is to generate algorithms that can identify a playerrsquos
betting patterns as risk factors for problem gambling or an
unsustainable pattern
Why would an online gambling site or traditional casino even
be interested in this For one a casino can cater to self-aware
gamblers who want to participate in casino games but not to
the point where they have financial hardships develop an
addiction or potentially stop coming to the casino entirely
These self-aware gamblers could potentially remain as cus-
tomers rather than refrain from gambling Secondly casinos
can conclusively assist patrons with gambling problems rely-
ing on scientific data based on a patronrsquos own play Third
casinos can also use this as a tool to continue to improve their
reputations as socially responsible companies
The slot machine often cursed may become a savior
Celebrate the New Year at the Monsoon Nightclub this Dec 31
2013 by traveling back to the lsquo80s with Checkerrsquod Past Groove
to the best tunes of the 1980s as the clock ticks down to 2014
Therersquos a $10 cover at the door tickets are not required The
doors open at 9pm the music starts shortly thereafter and the
party doesnrsquot stop until well after midnight This is a 21 and
older event
Based in Yuma Checkerrsquod Past brings greetings from the 80s
Herky-jerky new wave new romantics sticky sweet synth-pop
Checkerd Past brings it to you in all its glittery glory All the
one-hit wonders of MTVs golden ageGary Newman Mad-
ness Thomas Dolby Modern English Haircut 100 plus Duran
Duran David Bowie Devo Men at Workthe list is pretty big
Checkerd Past is committed to keeping you entertained with
some of the best music that VH1 doesnt do specials on any-
more
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoPut
your dancing shoes on and come on out to the best New Yearrsquos
Eve party in Southern Arizona where you can relive the best
hits of the 1980s as we say hello to 2014rdquo Additional infor-
mation can be found at ddcazcom or by calling 866DDCWINS
RING IN THE NEW YEAR
80s STYLE
At the Monsoon Nightclub
Casinos were ready for the new $100 long before Oct 8
On pages 21 and 49 of this issue wersquove used images of the new
$100 bill Benjamin and the bill hersquos on sure look different than
what wersquove become accustomed to over the past several years
JCM the casino gaming industryrsquos leading bill validator compa-
ny worked together with the US Treasury Department and the
US Bureau of Engraving and Printing five years ago in order to
prepare for the new bill Only a select few JCM employees were
allowed to sign non-disclosure agreements with the US govern-
ment in order to work on the project Three years ago JCM re-
ceived proposed designs in order to begin updating their soft-
ware Back in February JCM received the new $100 bills minus
their serial numbers (making them invalid) for testing purpos-
es During the summer all of JCMrsquos bill validators in the field
received software upgrades to accept the new bills In some
casinos thatrsquos thousands of devices requiring service Around
the same time casinos trained their employees on the new bills
Now JCM is working on the next $100 due out in five years $
azgamingguidecom | December 2013 | Arizona Gaming Guide 23
GAMING NEWS
eading to Maricopa Prepare to fill your bellies with the help of Coolattas
iced lattes and donuts Harrahrsquos Ak-Chin Casino is ready to open the arearsquos
first and only Dunkin Donuts just in time for the New Year The shop will be the Casi-
norsquos fourth dining restaurant and is located near the main entrance next to Total Re-
wards
To prepare for the opening Harrahrsquos Ak-Chin Casino employees have been undergo-
ing training a sure indicator that munchkins and other sugary treats are just around
the corner for casino-goers
ldquoThere is a lot that goes into the opening of a Dunkinrsquo Donutsrdquo says Colin Ribble ex-
ecutive chef ldquoWe spent weeks in training and learned how to make donuts coffee
sandwiches and other tasty treats and also how to operate and maintain the produc-
tion equipmentrdquo
According to Chef Ribble in the final weeks of training employees were expected to be
able to make 140 donuts per hour (enough to fill a shops donut case) Each batch of
donuts is weighed and measured for length and height
ldquoEvery batch must meet the requirements or we canrsquot display the productrdquo he contin-
ued ldquoThe production process has been rigorous but the training is well worth it so we
can deliver a quality product to our customersrdquo
ldquoDunkinrsquo Donuts is one of the Valleyrsquos leading brands and wersquore thrilled to open the
first one in Maricopardquo said Robert Livingston vice president and general manager at
Harrahrsquos Ak-Chin Casino Dunkinrsquo Donuts will be open from 7am to 7pm daily For
more information on Harrahrsquos Ak-Chin Casino visit harrahsakchincom $
H
Dunkinrsquo Donuts serves up expansion
plans at Harrahrsquos Ak-Chin Casino Casino chef talks munchkins coffee and donuts
of a sudden the Lottery terminal
printed out a vast amount of paper-
work He asked the clerk how much
hersquod won but the clerk couldnrsquot tell
him anything except that it was
more than she could pay She gave
him the paperwork and told him he
would have to go to the Lottery office Vincente signed the back of the
ticket before he left the store went home and waited for his daughter
When his daughter arrived he said ldquoSomething good happened but I
donrsquot know how goodrdquo He then showed her the ticket She went to the
computer to check the numbers The next-to-the-last line had five
matching numbers the last line had two matching numbers and the
Powerball At the time neither knew how much the ticket was worth
At about 445 pm Vincente couldnrsquot wait any longer so he called the
Lottery to ask what five matching Powerball numbers were worth He
then told his daughter ldquoIrsquom the $1000000 winner theyrsquove been wait-
ing forrdquo It was a shock for both of them He didnrsquot tell his other chil-
dren because he wanted to be sure that hersquod really won Once he was
positive everything was in order his daughter took a picture of the
oversized souvenir check to send to the rest of the familyVincente
already knows what hersquos going to do with his winnings After some
house repairs and paying off a few bills the bulk of it is going to be
invested Hersquos not going to splurge hersquos well grounded in reality He
said ldquoMoney pays the bills but doesnrsquot make you happyrdquo $
For more info on the Arizona Lottery visit their website at arizonalotterycom For the
winning numbers call 4808297425 in Phoenix or 5203259141 in Tucson All other
areas in Arizona call 18004993798
azgamingguidecom | December 2013 | Arizona Gaming Guide 25
osh Shields of Phoenix likes to
buy Million Dollar Cash Bo-
nanza Scratchers because of the
$1000000 top prize Last Friday
after work he purchased several
Scratchers from a Lottery vending
machine and scratched them in the
car One of the tickets showed that he was a $1000000 winner After
checking the ticket a number of times Josh signed the back of it and
went home He checked online and realized that the Lottery closed at 5
pm he would have to wait the entire weekend before he could redeem
it In the meantime he told his parents and a close friend and had them
check the ticket Then he sat back to wait out the weekend which
seemed to be a lot longer than usual Josh a city government employee
chose the annuity rather than the lump sum Once he saw the actual
check the shock set in He would like to purchase a house and the
annuity will give him a guaranteed income for the next 20 years In
his spare time Josh enjoys spending time with his family and partici-
pating in outdoor activities such as basketball and camping Real peo-
ple do win but Josh is finding it hard to believe that he is one of them
ugust 28 2013 was a day of celebration for Vincente Ruiz of
Phoenix He redeemed his Powerball ticket from the draw of
August 21 2013 for $1000000 Vincente had purchased four lines
for the Powerball using his own numbers consisting of family birth-
days He put the tickets in the console of his truck and temporarily
forgot about them The other day Vincente went to the store to get a
soda and check his Powerball tickets The clerk scanned them and all
J News ARIZONA LOTTERY
By Cindy Esquer
A
26 Arizona Gaming Guide | December 2013 | azgamingguidecom
he Ferris Buellerrsquos Day Off slot by WMS embraces the
moviersquos credo that ldquolife moves pretty fast if you donrsquot
stop and look around once in a while you could miss itrdquo With
eight mini bonuses the game takes you through nearly all of the
memorable scenes from the classic 1980s movie
Picking bonuses spinning wheels and taking over the parade
in the Colossal Companion Spins feature will keep life interest-
ing Race to beat Principal Rooney and Ferrisrsquos mean sister Jean-
ie to the Bueller house in one exciting bonus Getting home be-
fore getting caught has never been this potentially lucrative
WMS recently implemented a brand new concept when devel-
oping their big brand name slot machines The basic idea is to
assign those employees in the game design division of the com-
pany who are really passionate about the brand to the game
Essentially the game designers behind this slot are all massive
Ferris Bueller fans Ultimately this approach translates into a
better representation of the movie in the slot
Beyond all the movie clips the custom voiceovers done by Edie
McClurg (Principal Rooneyrsquos secretary Grace) exclusively for
T
Bueller hellip Bueller hellip Bueller
this slot the music all the actorrsquos images there lies a slot filled
with fun and a lot of potential for big wins
The Colossal Companions Spins Feature is a random base game
feature and the main hook for the game Similar to the existing
Colossal Reels games by WMS the slot displays an extra set of reels to
the right of the main reel set Players now have a 35-line 5-reel
4-row reel set and a 75-line 5-reel 10-row reel set Any wins on
the Colossal Reels are doubled Bonus triggers are available on
both reel sets granting access to free spins or the Day Off Board
bonus screen Plus as in Colossal Reels any stacked wild sym-
bols on the main reel set transfer on to the Colossal Reels
Any three or more bonus symbols across both sets of reels trig-
ger the Colossal Free Spins bonus The Colossal Reels are availa-
ble during the free games and all pays on those reels are dou-
bled
The Day Off Board bonus screen is triggered during base game
or free game play by the car on the fifth reel The car then drives
up into the top screen and lands on a section of the board De-
pending on where the car stops indicates the awarded bonus
Players can expect credits or a wheel spin There are four wheels
to play (Ferris Wheel Cameron Wheel Rooney Wheel or
Sloane Wheel) each unlocking one of eight mini-bonuses based
on scenes from the film
They Bought It Pick one of three ways to fake an illness includ-
ing Fake a Stomach Cramp Moan and Wail or Lick Palms and
then receive credits
Bad Hair Day Pick a pencil from Gracersquos hair The longer the
pencil the more credits are awarded to the player
Work of Art Do you remember the museum scene Pick a paint-
ing for credits and a multiplier
Swing Batter Credits rack up while Cameron and Ferris hand
out at the ballpark ldquoSa-wing battardquo
Chez Quis This is a picking game set in the restaurant Players
Bet You Wonrsquot Believe This
Gaming regulators required some movie scenes in the slot to be edited
from PG-13 to PG
For licensing reasons the Red Wings logo on the hockey jersey worn by
Alan Ruck (Cameron) was removed and the Porsche convertible had to
appear as a red convertible with no association to Porsche
azgamingguidecom | December 2013 | Arizona Gaming Guide 27
select a sausage and have the ability to advance to pick for additional credits
Lucky Foot Rubbing the rabbit foot pays more and more credits
Car Trouble Fortunately the playerrsquos credit meter is also increasing and not de-
creasing like Ferris and Cameron want with the odometer of the ldquoborrowedrdquo car
On the Run This bonus is the highlight of all eight events Recreating the race
home Ferris Jeannie and Mr Rooney move (or lurch) towards their goal based on
which sneakers the player picks Make sure Ferris is home first to reap the highest
credit awards $
ALL OF THE
MEMORABLE SCENES
FROM THE CLASSIC
80s MOVIE
FERRIS BUELLERrsquoS Day Off TM 2013 Paramount Pictures All Rights Reserved
Insider Info
Penny Slot at 35 lines and a bonus Colossal Reel set with 75 extra lines
High bonus hit frequency WMS specifically wanted to capture the flavor of
the movie and put it into the slotrsquos game play (Lifersquos fastdont miss out)
Overall game hit frequency of 50 (Quite high for todayrsquos slots)
Payback percentages range from around 87 at the low end to 96 at the top
Play it right now at Talking Stick Resort
Plus itrsquos coming to Casino Arizona on Dec 3
Check our website for updates on new locations
CASINO DINING
At Wild Horse Pass Hotel amp Casino
Lone Butte Casino and Vee Quiva Hotel amp Casino
28 Arizona Gaming Guide | December 2013 | azgamingguidecom
Christmas Specials At Wild Horse Pass Hotel amp Casino Shularsquos Christmas Day Special
Wednesday December 25th 3pm to 8pm
$6599 per person includes Baby Spinach Salad with Pears Candied Walnuts
Bleu Cheese Crumbles Red Radish with Balsamic or Lobster Bisque 8oz
Shula Cut Filet Wild Mushroom Demi-Glaze Smoked Gouda Mashed Pota-
toes or Pan Seared Chilean Sea Bass with Wild Rice and Blood Orange Burre
Blanc and Chocolate Cake With Espresso Mint Sauce
Cafeacute 247 Christmas Day Special
Wednesday December 25th 11am to 8pm
$1795 per person includes Mixed Green Salad Grilled Pork Chop with Fruit
Chutney and Warm Bread Pudding
Christmas Specials At Lone Butte Casino Christmas Day Brunch At Verona Chophouse
Wednesday December 25th 11am to 6pm
$2999 per person includes Made-to-order Omelet Station Artisan Cured
Meats amp Cheeses Cocktail Shrimp Chilled Crab Claws Roasted Whole Turkey
with Traditional Gravy Salt Crusted Prime Rib Slow Cooked Tangerine
Glazed Ham Butter Whipped Potatoes Chocolate Covered Strawberries and
much more
Christmas Day Special At Cafeacute 247
Wednesday December 25th 11am to 8pm
$1299 per person includes Baby Field Green Salad with Candied Walnut and
Balsamic Vinaigrette Deep Fried Turkey or Citrus and Pineapple Glazed Ham
Creamed Corn Southern Mac rsquonrsquo Cheese Green Bean Casserole Roll and
Butter and Fresh Baked Slice of Apple Pecan or Pumpkin Pie with Whipped
Cream or a la mode
Christmas Specials At Vee Quiva Hotel amp Casino Ditkarsquos Christmas Day Menu
Wednesday December 25th Noon to 8pm
For only $3995 per person come and celebrate the Christmas Holiday with us
Enjoy the Freshest Ingredients and Finest Selection of USDA Prime Cuts
Your Choice of Caesar Salad Topped with Shredded Parmesan Cheese and
Garlic Croutons Mikersquos Salad Tossed with Pecans Goat Cheese Apples Cran-
berries with Fresh Balsamic Vinaigrette or the Wedge Salad Iceburg Lettuce
Topped With Apple Smoked Bacon Grape Tomatoes With Sliced Cucumber
and Topped with Danish Blue Cheese Dressing Sprinkled With Crumbled
Danish Blue Cheese or Enjoy Crab Bisque or Onion soup The Main course is
your choice of Grilled Lamb Chops with Mint Demi Glaze or 12oz of our Linz
Heritage Angus Prime Rib Slowly Roasted and Served with au jus Burgundy
Mushrooms and Creamy Horseradish Sauce Both Entreacutees Come with a Choice
of Creamed Spinach Creamed Corn Sauteacuteed Spinach and Mushrooms Fresh
Asparagus Sweet Mashed Potatoes or Mashed Red Skin Potatoes Finally
Indulge in Your Choice of Fresh Cregraveme Brule Peanut Butter Pie or Raspberry
Cheesecake
Coffee Shop 247 Christmas Eve
Tuesday December 24th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressings or
Cup of Broccoli Cheddar Soup Hand-Carved Roasted Pit Ham with Bourbon
Glaze served with Sweet Potato Mashed Roasted Butternut Squash served with
slice of Pecan Pie a la mode
Coffee Shop 247 Christmas Day
Wednesday December 25th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressing or
Creamy Chicken with Wild Rice Soup 8oz Roasted Prime Rib of Beef served to
your liking with au jus and Horseradish Sauce and Choice of Baked Potato or
Mashed Potatoes Fresh Medley of Vegetables and an Apple Crumb Tart
with Chantilly Cream for Dessert $
azgamingguidecom | November 2013 | Arizona Gaming Guide 29
30 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
ndian gaming is an economic powerhouse a recognized $27
billion industry within 237 Indian tribal casinos country-
wide that employ more than 650000 workers
What is not generally recognized is the paucity of Native Amer-
ican-owned business that supply goods and services to those
casinos --- an infinitely small number of Native-owned and op-
erated businesses that work with and profit from the estab-
lished gaming entities
In Arizona the Indian gaming industry amounts to some $17
billion Native gambling facilities are one of the top three indus-
tries in the entire state creating more than 15000 direct jobs and
in constant need of vendor assistance to keep them running
smoothly
Itrsquos big business a well-oiled machine in need of constant sup-
plies and services opportunities for small or start-up Native
business owners to position their fledgling efforts to be a part of
the action But if yoursquore an entrepreneur on the outside looking
in how do you get to become a player in the gaming game To
I
By Lee Allen
help answer that question a 4-member panel convened at the
recent Reservation Economic Summit conference at Wild Horse
Pass Hotel amp Casino in Chandler to conduct a Native 2 Native
seminar on the mysteries of gaming procurement and how
smaller players can also take a bite out of that industryrsquos eco-
nomic apple
While the gaming process is pretty similar from site to site pro-
curement processes may be unique from tribe to tribe and one
size may not fit all Creativity and flexibility may be required to
get recognized
rdquoThere are four culprits that impede Native American entrepre-
neursrdquo according to John James CEO of Gila River Gaming
Enterprises responsible for three tribally-owned gaming facili-
ties
ldquoNot enough economic infrastructure or start-up capitol is one
pitfall Inadequate strategic partnerships is another begging the
question --- why go it alone when therersquos strength in unity Be-
ginning businesses often lack specifics about important things
Left to right Debra GriffinmdashPresident of the Gila River Gaming Enterprises Board of Directors Derrick WatchmanmdashNavajo National Gaming Enterprises CEO and
Chairman of the Board of the National Council on American Indian Enterprise Development John JamesmdashCEO of Gila River Gaming Enterprises
TRIBAL NEWS
azgamingguidecom | December 2013 | Arizona Gaming Guide 31
like product pricing placement and promotion Therersquos an
admitted lack of expertise in a fledgling small business but you
donrsquot have to be an expert you just need the right channels to
find the necessary resources Overcome these problem areas and
you can live the dream of your imaginationrdquo
ldquoAlthough individual tribal casinos across the country frequent-
ly operate in unique fashion with dissimilar protocols they all
represent the established well-capitalized licensed provider
that understands the gaming industryrdquo said Derrick Watch-
man Navajo National Gaming Enterprises CEO and Chairman
of the Board of the National Council on American Indian Enter-
prise Development
But the big guys need the little guys to make things work ldquoWe
use businesses to operate our businessrdquo is how Judy Ferreira
Deputy Director of the Arizona Indian Gaming Association put
it
For instance says Watchman ldquoMost of us go with the big gen-
eral contractors but in order to get construction underway you
need support services --- things like trucking and trade input
that could be done by Native sub-contractors Operationally
furnishings and equipment or cleaning services could be pur-
chased from Native-owned businessesrdquo
Moderator Kenneth Manuel noted that Gila River Gaming En-
terprise is trying to bridge the ldquowe need you can providerdquo gap
with their program created to assist would-be entrepreneurs
ldquoThe program is designed to help community members looking
to start their own businesses to help supply our needs and itrsquos a
model that seems to be paying off as a number of Gila River
vendors are already on boardrdquo
In addition to site-specific training for enterprising Native busi-
nessmen and women the panel offered nuggets of good advice
All panelists nodded in agreement when the subject of network-
ing came up ldquoA lot of times people donrsquot know about existing
tribal businessesrdquo said Ferreira
ldquoCasinos require a lot of product but wersquore a competitive busi-
ness because revenue generation goes back to the triberdquo said
Debra Griffin President of the Gila River Gaming Enterprises
Board of Directors ldquoWe need competitive pricing for what we
buy in order to guarantee that tribal returnrdquo
The ability to respond is another prerequisite ldquoCasinos arenrsquot
an 8-to-5 businessrdquo said Watchman ldquoWersquore a 247365 opera-
tion If we need something on a Saturday night at midnight our
vendors need to make sure they can provide itrdquo
In assessing the keys to success for Native start-ups James
summed it up ldquoAt the end of the day if yoursquove got the right
product in the right market priced and promoted correctly all
the engines will be whistling the same happy tunerdquo For more
info on the event and the organization visit ncaiedorg $
32 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
istorians have immortalized Horace Greeleyrsquos words
ldquoGo West young man go Westrdquo Today his advice
would probably include the admonition ldquoLook to
south-of-the-border business folks look Southrdquo
This view toward Mexico was the theme for Business Beyond
Borders the recent Arizona Indian Gaming Associationrsquos annu-
al conference and EXPO held in Tucson Representing 17 of the
22 federally-recognized tribes in the state (that encompass more
than 90 of Indian people living on Arizona reservations) the
AIGA is a major player in Grand Canyon state gaming
ldquoMexico is important to Arizona in general --- and Indian casi-
nos in particular --- because Mexican visitors represent an excel-
lent target market for Southern Arizonarsquos gaming industry
most especially the Pascua Yaqui Casino Del Sol Resort and
Casino and Casino of the Sun as well as the three area Tohono
Orsquoodham properties --- their hotel and casino in Tucson another
casino in Sahuarita and a smaller casino in Whyrdquo says AIGA
Executive Director Valerie Spicer
ldquoItrsquos only been 10 years since Arizonarsquos gaming compact with
tribes was signed and the Arizona Benefits Fund was estab-
lished and wersquore already approaching the billion dollar mark in
contributions back to the state and its citizensrdquo Spicer said
Similar success stories are being reported nationwide among the
420 gaming facilities owned by 240 tribes in 28 states an eco-
nomic development effort that has resulted in the creation of
700000 jobs nationally (with 15000 of them in Arizona)
The three-day gathering in the Old Pueblo was held just 60
miles from the USMexico border --- billed as The Southwestrsquos
Foremost Gaming and Business Summit and Trade Show ---
that drew together some 300 tribal leaders casino executives
and business leaders from across the country to conceptualize a
gaming industryrsquos approach to cross-cultural marketing in or-
der to do business with Mexico
ldquoTherersquos no other conference like this in Indian Country focus-
ing on gaming and businessrdquo according to Spicer ldquoTribes want
to spur more economic development and businesses want to
learn how to partner with tribes This forum connects tribal en-
terprises with potential business partners for the benefit of allrdquo
Economic developer and international trade expert Felipe Gar-
cia of Visit Tucson was the keynote speaker ldquoNewly-released
statistics show 22 million people cross into Arizona from Mexi-
co every year --- thatrsquos 50000 travelers per day every day ---
and the World Tourism Organization is predicting the number
of people who cross international borders will double by 2030rdquo
he told conference attendees
ldquoThese are real people with real discretionary income That im-
pact in Southern Arizona is huge In Pima County alone it rep-
resents $1 billion dollars added to the local economy every year
mostly from shoppingrdquo
Citing a Mexican Visitors to Arizona study done by the Eller
College of Management at the University of Arizona Garcia
noted that 64 of all Mexican visitors to Arizona come here for
a leisure-time vacation and to shop
ldquoFrom a gaming industry standpoint casinos are missing a
good bet if they donrsquot focus more frequently on that South-of-
the-Border opportunity These visitors range from high-end
travelers who fly here on private airplanes to middle-class folks
with visas who have cash in their pockets and no aversion to
spending it
Terry Rambler who chairs the AIGA the Inter-Tribal Council of
Arizona and the San Carlos Apache Tribe noted ldquoThese are
tribes working together as a family to make the future better
This is how things are done working together to build a model
of cooperation that can be used in other economic venturesrdquo
For more info on the AIGA visit azindiangamingorg $
AIGA EXPO Luncheon Speaker Notah Begay III
(Navajo) is a pro golfer with 4 PGA tournament
wins and current entrepreneur of Kiva Sun Foods
H By Lee Allen
Left to Right Valerie SpicermdashDirector of the AIGA
Peter YucupiciomdashChairman of the Pascua Yaqui
Tribe Notah Begay IIImdashPGA golfer
Terry RamblermdashChairman of the AIGA Chairman
of the Inter-Tribal Council of Arizona and Chair-
man of the San Carlos Apache Tribe
34 Arizona Gaming Guide | December 2013 | azgamingguidecom
LAUGHLIN NEVADA Directory amp Gaming Statistics
Aquarius Casino Resort
800662LUCK
aquariuscasinoresortcom
1250+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps keno race
sports book
Avi Resort amp Casino
(Fort Mojave Tribe)
8004300721
avicasinocom
1000+ slots bingo blackjack table
games craps roulette poker room
keno racesports book KidsQuest
Colorado Belle Hotel Casino
8774600777
coloradobellecom
750+ slots blackjack table games
craps roulette poker room keno
racesports book Build your own
amazing burger at Pintrsquos Brewery
Riverside Resort Hotel amp Casino
8002273849
riversideresortcom
1300+ slots no smoking slot area
high limit slots area bingo black-
jack table games craps roulette
poker room keno racesports book
Pioneer Hotel amp Gambling Hall
8006343469
pioneerlaughlincom
490 slots blackjack table games
craps roulette sports book Make
sure to check out the video poker amp
reel slots
Harrahrsquos Laughlin
8004478700
harrahslaughlincom
900+ slots no smoking slot area
high limit slots area blackjack table
games craps roulette poker room
live keno racesports book
Golden Nugget Laughlin
8002371739
goldennuggetcomlaughlin
1000+ slots blackjack table games
craps roulette poker room sports
book Sign up for the playerrsquos club
and spin for free play
Edgewater Hotel Casino
8006774837
edgewater-casinocom
750+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps racesports
book Great all-around casino
We are not responsible for incorrect missing or outdated information To inform us of
updates please email editorazgamingguidecom The Nevada Gaming Control Board
publishes statistics on casino gaming activity in Nevada according to their statersquos gaming
regulations The most current data for Laughlin at press time is from three months prior
A negative hold percentage indicates that game overpaid during the stated month
Tropicana Laughlin
8002436846
tropicanaxcom
1000+ slots blackjack table games
craps roulette and a sports book
Stop in for lunch at Carnegiersquos or
the Poolside Cafeacute and enjoy the food
River Palms Resort Casino
8777877256
river-palmscom
550+ slots bingo blackjack table
games craps roulette sports book
Donrsquot miss the view of the river from
Dennyrsquos
Slots Hold Tables Hold
Loose $1 409 Craps 1371
25cent 481 Blackjack 21 1583
$5 527 Roulette 1900
Multi-Denom 565 Other Table Games 2456
5cent 609 Pai Gow Poker 2470
1cent 1049 Let It Ride 2549
Megabucks 1123 Three Card Poker 3390
Tight $25 1507
Other Hold Revenue Dollars
Loose Sports Pools 1489 Slots 291 mil
Race Books 1521 Tables 30 mil
Tight Live Keno 2835 Other 07 mil
Laughlinrsquos Gaming Statistics September 2013
36 Arizona Gaming Guide | December 2013 | azgamingguidecom
All-You-Can-Eat Baby Back Ribs Only $1295
During your next trip to Laughlin make sure to stop in at The Pioneer Hotel amp Gambling Hall for delicious All-You-Can-Eat
Baby Back Ribs for $1295 at the Boarding House Restaurant served from 4-9pm every Saturday Other specials include Steak amp
Lobster meal for only $1595 on Thursdays Prime Rib or Shrimp Scampi for $1595 on Fridays and their award-winning
Champagne Brunch for $1195 every Sunday from 8am-1pm For more information call 18555252125
LAUGHLIN NEVADA News
News LAUGHLIN NEVADA
azgamingguidecom | December 2013 | Arizona Gaming Guide 37
Laughlin Event Center Presents
Fourteen-time nominated and five-time Latin Grammy Award
winners Los Tigres Del Norte will perform live in concert Satur-
day May 3 2014 in the all new Laughlin Event Center Paquita
la del Barrio will open for Los Tigres Tickets from $30 will be
available at edgewater-casinocom soon Los Tigres del Nortersquos
ldquoNortentildeordquo music with its polka roots is blended with stories of
social injustice and news They have recorded more than 55
albums that have earned Gold and Platinum Records in the
United States and Mexico and have sold more than 32 million
records The San Jose California based band tours international-
ly and has a recording repertoire of over 500 songs and corridos
(ballads)
Grammy-nominated Paquita la del Barrio is a popular Mexican
singer of rancheras and other Mexican styles and is most fa-
mous for her advocacy against Mexicos machismo culture
which has made her popular especially with female audiences
She is known for her common song themes of women empow-
erment and man bashing Her signature phrase with which she
often teases male spectators in her shows is iquestMe estaacutes oyendo
inuacutetil (Are you listening good-for-nothing)
Aquarius Announces Second Annual
ldquoFeed a Familyrdquo Program Benefiting Local Families
ace|PLAY Members Can Contribute
Points Instead of Cash
For the second year in a row Aquarius Casino Resort presents
the ldquoFeed a Familyrdquo program that allows players to contribute
their ace|PLAY club points to help put a holiday meal on the
table of a tri-state family in need Players can contribute points
through Friday December 20 2013 ldquoLast year thanks to the
overwhelming generosity of our players we were able to help
more than 900 families through this groundbreaking programrdquo
said Aquarius Casino Resort General Manager Sean Ham-
mond ldquoGiving back to the community is an important part of
our culture at Aquarius and our players have embraced our
effortsrdquo said Kathy Hilderhof Vice President of Marketing and
Player Development at Aquarius For more info visit aquarius-
casinoresortcom and click on ace|PLAY $
Lo
s T
igre
s D
el N
ort
e P
aq
uit
a L
a D
el B
arr
io
Debbie ReynoldsmdashDec 4-7mdashRiverside
GlorianamdashDec 6mdashEdgewater
Holiday Dreams A Cirque SpectacularmdashDec 7mdashEdgewater
The Nutcracker Anaheim BalletmdashDec 12mdashRiverside
Charlie Daniels Band amp Montgomery GentrymdashDec 13mdashEdge
The DiamondsmdashDec 17-22mdashRiverside
Dirk ArthurmdashDec 27-30mdashHarrahrsquos
Mickey GilleymdashDec 27-31mdashRiverside
Frank Sinatra Jr Sinatra Sings SinatramdashDec 28mdashEdgewater
New Year FireworksmdashDec 31mdashRiverwalk by Colorado Belle
The Golden Boys starring Frankie Avalon Bobby Rydell and
Fabian FortemdashJan 4mdashEdgewater
Happy Birthday to The KingmdashJan 7mdashRiverside
Temptations Review with Dennis EdwardsmdashJan 11mdashEdge
Kingston TriomdashJan 14-19mdashRiverside
The FlamingosmdashJan 21-26mdashRiverside
Mickey GilleymdashFeb 3-8mdashRiverside
Oak Ridge BoysmdashFeb 10-16mdashRiverside
Paul AnkamdashFeb 15mdashEdgewater
Vicki Lawrence and MamamdashFeb 18-23mdashRiverside
Crystal GaylemdashFeb 27-Mar 2mdashRiverside
Larry Gatlin and The Gatlin BrothersmdashMar 4-9mdashRiverside
Eddie MoneymdashApr 11-14mdashRiverside
Vince GillmdashApr 19mdashRiverside
Great WhitemdashApr 25-27mdashRiverside
Los Lobos and Los Lonely BoysmdashApr 26mdashHarrahrsquos
CASINO ENTERTAINMENT Listings
38 Arizona Gaming Guide | December 2013 | azgamingguidecom
Apache Gold CasinomdashGlobe AZmdash8002722438
Cabaret Lounge
Live bands every weekend
BlueWater CasinomdashParker AZmdash8882433360
Dig Lounge
Variety including live bands karaoke amp DJsmdashDaily at 5pm
BlueWater Showroom
Wynona amp Big NoisemdashJan 25 2014
Kenny RogersmdashMar 22 2014
Casino ArizonamdashScottsdale AZmdash4808507777
The Showroom
Monday Night Showroom FootballmdashMondays during football season
Showstoppers Live Holiday SpectacularmdashNov 28-Dec21
The Whip-itsmdashDec 31
Strange Days (Doors Tribute)mdashJan 3-4
Pyromania (Def Leppard Tribute)mdashJan 10-11
Motley Cruersquod (Motley Crue Tribute)mdashJan 24-25
Queen Nation (Queen Tribute)mdashJan 31-Feb 1
The Arizona Room
Latin Fire Dance Nights (Learn to dance)mdashMon Tue from 6-8pm
Throwback ThursdaymdashThu from 9pm to 1am
Casino Del SolmdashTucson AZmdash5208386506
AVA Amphitheater
Tamal FestivalmdashDec 7
Cliff Castle CasinomdashCamp Verde AZmdash8003817568
Dragonfly Lounge
Variety including live bands karaoke amp DJsmdashLadies Night every Th
Open late on Fr amp Sa
Cocopah Resort CasinomdashSomerton AZmdash8002375687
Events
Los ApsonmdashDec 6-7
Karaoke with Bling BlingmdashWe-Fr at 8pm
La Vida Loca (Latin Music)mdashFr at 9pm
Variety of live music every Saturday night on the casino floor
Desert Diamond Casino ImdashTucson AZmdash8663329467
Monsoon Nightclub
Groovinrsquo FridaysmdashTucsons Funkiest Old School Dance Party
Noches CalientemdashSaturdays the hottest Tex Mex and Tejano music
Desert Diamond Casino IImdashSahuarita AZmdash8663329467
Sports Bar
Karaoke Night in the Sports BarmdashWednesdays 7-11pm
Live music or DJsmdashFridays amp Saturdays
Diamond Center
Sylvia Browne (Author amp Psychic)mdashDec 14
Stayinrsquo Alive (Bee Gees Tribute)mdashDec 28
STYXmdashJan 17 2014
Chris YoungmdashJan 18 2014
Fort McDowell CasinomdashFort McDowell AZmdash8008433678
Lucky 7 Saloon
Featuring a variety of live music every weekend
Events
New Yearrsquos Eve PartymdashDec 31
Harrahs Ak-Chin CasinomdashMaricopa AZmdash4808025000
The Lounge
Checkerrsquod PastmdashDec 6-7
The HamptonsmdashDec 13
Smooth GroovemdashDec 14
JJrsquosmdashDec 20-21
Chris JansonmdashDec 27
The DriftersmdashDec 28
Wild Wednesdays from Noon to 4pm fea tures Route 66 with
Danny DavismdashDec 4 Come Back BuddymdashDec 11 Band Stand
Shows 50rsquosmdashDec 18 Route 66mdashDec 29
Hot Latin Nights from 8pm to midnight on Thursdays fea tures
AzTexmdashDec 5 amp 19
New Yearrsquos CelebrationmdashDec 31 features The Rat Pack Returns at 6
Grammy-nominated Country singer and songwriter Chris
Young is returning to the Diamond Center on Saturday Janu-
ary 18 2014 for a special concert sponsored by KIIM 995 FM
Tickets start at $25 and are on sale now through Star Tickets
and at the casino Rewards Center Doors open at 7pm and the
show starts at 8pm
Drawn to the thrill of entertaining from an early age Chris
Young got his start in 2006 when he was declared the winner
of the TV talent show Nashville Star Hersquos topped the country
charts with hits like the Grammy-nominated Gettingrsquo You
Home Voices The Man I Want To Be and his platinum selling
single Tomorrow Young released his latest album AM in
September and has been touring with country superstar Brad
Paisley Chris Young last performed in the Diamond Center to
a sold out crowd in October of 2011
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoWersquore
thrilled to have Chris Young back in the Diamond Center to
share his unique Country sound Tickets sold out fast the last
time Chris played here so be sure to get yours earlyrdquo
Talking Stick Resort Presents
Roger Clyne amp The Peacemakers December 27-28 2013
Hometown favorites Roger Clyne amp The Peacemakers
are headed back to Arizona and to Talking Stick Resort
The rock-n-roll quartet will command the Showroom
stage on Dec 27-28 and perform such favorites
as Americano Green amp Dumb and Loco to Stay Sane For-
merly members of The Refreshments singer Roger
Clyne and drummer Paul PH Naffon created Roger
Clyne amp The Peacemakers in 1998 The Tempe-based
band would go on to release 10 albums and tour with
the likes of Johnny Cash Kid Rock and John Fogerty
Their latest album Unida Cantinardquo climbed to the num-
ber two spot on the Billboard Heatseekers charts and
peaked at number four on the 2011 iTunes Rock Al-
bums list Fans are in store for two nights of pure ener-
getic rock-n-roll as the band always delivers remarkable
performances Tickets for the concert are on sale now
Call 4808507777 and ask for the box office or visit their
website at talkingstickresortcom for more information
Editorrsquos Pick CASINO ENTERTAINMENT
azgamingguidecom | December 2013 | Arizona Gaming Guide 39
amp 8pm plus 56-Elvis Tribute at 10pm amp Midnight
Hon-Dah CasinomdashPinetop AZmdash8009298744
Timbers Lounge and Showroom
Munday FundaymdashComedy Show begins at 7pm
Live local talent Tuesday through Saturday
Lone Butte CasinomdashChandler AZmdash8009464452
Cascades Lounge
Phoenix area bands amp DJs offer free live entertainment
WemdashCountry Thmdash70rsquos Disco Funk FrmdashLatin SamdashTop 40Dance
Verona Chophouse
Talia Livemdash Saturdays 5-9pm
Sunday Jazz Brunch Livemdash10am-3pm
Mazatzal CasinomdashPayson AZmdash8007777529
Event Center
New Yearrsquos Eve Party with Night GroovemdashDec 31
New Yearrsquos Eve Lounge with Torres and HendrixmdashDec 31
Paradise CasinomdashYuma AZmdash8887774946
Sharkyrsquos Bar amp Bites
Featuring a variety of live music on the weekends
Quechan CasinomdashWinterhaven CAmdash8777832426
Sidewinders Bar amp Grill
Featuring a variety of live music on the weekends
Pipa Event Center
Paul Rodriguez Williams amp Lee Bobby LeemdashDec 13
Talking Stick ResortmdashScottsdale AZmdash4808507777
The Showroom amp Grand Ballroom
Aaron LewismdashDec 6
Vincente Fernandez JrmdashDec 7
Roger Clyne amp The PeacemakersmdashDec 27
STYXmdashJan 18 2014
Hot Tuna and Leon RussellmdashJan 24 2014
Twin Arrows Navajo CasinomdashFlagstaff AZmdash8559468946
Cover bands local regional amp headlining acts Call for info
Wild Horse Pass CasinomdashChandler AZmdash8009464452
AiRIA UnpluggedmdashLive music Fri amp Sat 4pm-2am
Encore LoungemdashFeaturing a variety of live music nightly
Classics With A TwistmdashFeaturing jazz music amp cocktails Thu-Sun
Showroom
DaughtrymdashDec 6
Eddie MoneymdashDec 7
Ana Barbara amp The Mariachi Sol de Mexico Jose FernandezmdashDec 13
Big Bad Voodoo DaddymdashDec 27
Chris Simpson and Adam Gropman (Comedy)mdashDec 28
PwerdrivemdashDec 31
AbbaFab (ABBA Tribute)mdashJan 4 2014
Yavapai CasinomdashPrescott AZmdash8007568744
Yavapai Cantina
Karaoke with Cruisinrsquo SusanmdashFr at 8pm-12am
Variety of live bands on Saturdays from 7 to 10pm Verify all details amp age restrictions (generally 21 amp over) for each event Venues times dates amp ticket
information are subject to change Photosimages copyright of the individual artist(s) photographer(s)
or venue(s) All Rights Reserved We are not responsible for incorrect missing or outdated information
40 Arizona Gaming Guide | December 2013 | azgamingguidecom
CASINO NIGHTLIFE
By Ramses Ja
manda Martinez aka DJ Juma is the newest jewel in Talk-
ing Stickrsquos crown Her mixes in the TSR Lounge have cap-
tivated partygoers for the past few months As a newer face I
felt I should introduce her to the readers of this column but
know that this goes way beyond a pretty face Juma is a skilled
DJ who has graced decks from coast to coast Now that she has
a new residency I thought Irsquod run a few questions by her
RJ How long have you been DJing
Irsquove been DJing since 2009 but Irsquove been messing around with it since
grade school I used to dress as Spinderella on Halloween I used to
make beats with my friends who were local artists thatrsquos what got me
started in music From there DJing just felt like a natural evolution of
my craft I have always felt very musically inclined so I am happy that
this is what I do for a living
RJ Tell me about your musical background
I started in radio way back in 2005 at 951 FM Latino Vibe Manic
Hispanic was the one who pulled me under his wing and showed me
how things worked I landed at Power 983 in 2008 and stayed there
until I made the move to 1015 JamZ In the mean time I started mak-
ing beats like I said and I guess being surrounded by so many talent-
ed DJs I started getting my equipment together and practicing
RJ What is your favorite type of music to spin
Irsquom the type to spin anything that people like to spin what makes peo-
ple move But my go-to music is usually 80s or 90s and of course
Spanish music because of my Latin background I guess that doesnrsquot
really answer the question but I guess my favorite music changes with
the crowd or the venue maybe even the time of year It just depends
Right now Irsquom spinning a lot of Top 40 and EDM because itrsquos really
working for my crowds
RJ Tell me about a typical night at the TSR Lounge at Talking
Stick
Im usually just paying attention to my mixes and the crowd Im
learning Im paying attention to my choices and selections Thats my
main focus I do it fearlessly because I never underestimate the audi-
ences ability to feel Music is the sixth element it brings nostalgia it
brings healing and it moves us I canrsquot feel anything but the music
A everything around me is a blur except the sound Its therapy for me
DJing has allowed me the chance to be free with no expectations espe-
cially from myself Its just about having fun at the party and I like
having fun at the party I see the audience make note of the atmos-
phere sometimes I listen to what the DJs did before me and I just basi-
cally remember that its about having fun and I free myself enough to
begin
RJ Any advice for anyone wanting to follow in your footsteps
A good DJ feels his or her groove and eventually gets a flow and begins
to connect with the music which connects to the audience In my case
Im a selector As Juma I select what I like People who come to groove
either love it or they learn it Theres a big difference between being a
DJ and being a selector I dont really even know if I consider myself a
DJ because DJing is a skill and an art form that is highly technical
Theres scratching involved theres blending involved theres accura-
cy and syncopation involved Those things Ive learned over time but
as a selector youre just narrating the emotions of the crowd I am
becoming a good DJ I am a great selector $
Talking Stick Resortrsquos TSR Lounge is located just downstairs
from the main casino floor in the Atrium The TSR Lounge fea-
tures a live DJ drink specials and a plush ambiance to enjoy
your weekends out Enjoy the party at the TSR Lounge every
weekend on Fridays from 8pm to 2am and Saturdays from 5pm
to 2am For more information visit talkingstickresortcom or
call 4808507777
Ramses Ja Rudi King-Taylor II
bullMusic DirectorOn-Air Host (3-7pm) for
KNRJ-FM 1011 The Beat
bullResident DJVJ for KTVK-3TV Friday 10am
bullHost of REDY Set Radio
bullOfficial Bum Squad DJ
bullDJ Vatican Member
bullFor more information on Ramses Ja visit his
website at wwwramsesjacom
Amanda Martinez DJ JUMA TSR
HOT DEALS
42 Arizona Gaming Guide | December 2013 | azgamingguidecom
Check out these great promotions we found for our read-
ers and fans No matter where you live in Arizona our
readers can take advantage of at least one of the items
listed below Put some cash in your pocket
Desert Diamond Casino Football Pickrsquoem Be one of 20 winners to predict the winning teams for
each Sunday and Monday NFL regular season games and
win $100-$500 in free play Then if you correctly predict
the winning teams in 197 or more 2013 NFL regular sea-
son games out of the 239 you could win $1000000
Mazatzal Hotel amp Casino Second Serving Tuesday Between 1pm and 5pm each Tuesday from now through
December 17 play at least $50 cash and receive $50 in
Bonus Maz Cash free play or play at least $100 cash and
receive $100 in Maz Cash free play Earn one reward each
week
Paradise Casino Toy amp Food Drive Now through December 15 bring in a new toy or food
item(s) with the original store receipt valued at $10 or
more (excluding tax) and receive up to $40 in Rewards
Play for your donation
Pick The Pros Be one of twenty weekly prize winners to pick the most
correct winning teams of the weekly NFL lineup includ-
ing a tie-breaker and win up to $100 in Rewards Play
Quechan Casino Resort Sunday Funday Sundays in December a lucky winner will be drawn eve-
ry 30 minutes from 12pm ndash 630pm for $100 in Rewards
Play And at 7pm one lucky winner will win $1000
Twin Arrows Navajo Casino Resort Holiday Room Special Now through December 27 players can enjoy a resort
room for only $59 plus tax per night from Sunday
through Thursday and $99 plus tax on Friday and Satur-
day When visiting on Tuesdays and Thursdays win up
to $2000 cash during the drawings held every half hour
from 7pm to 10pm $ For complete rules regulations and restrictions visit each casinorsquos players
club for more details Players must be 21 or older and donrsquot forget that casino
management reserves all rights with the promotions listed on this page
Apache Gold Casino Resort decides to
through the end of 2013
Did you get an offer for free play from a casino Through
December Apache Gold Casino Resort will double it
Buckyrsquos Casino In Prescott Presents
This exciting extension to 3-Card Poker gives players the
ability to use their cards and the dealerrsquos cards to make a
5-card poker hand with pays for 3-of-a-kind or better
44 Arizona Gaming Guide | December 2013 | azgamingguidecom
Casino Sessions Seats Smoke-Free Area Electronic Late Night
Apache Gold Su We Th at Noon Fr amp Sa at
7pm 1st Mo of the month at 7pm 200 No No No
BlueWater Mo-We 430pm Su at 1130am 400 Yes Yes No
Casino Arizona Mo-Su at 630pm
Daily Matinees at 1230pm 1000 Yes Yes
L8 Nite Bingo Fr amp Sa
Doors at 10pm Games at midnight
Casino Del Sol Daily at Noon 130 215 630 amp
715pm 600 Yes Yes Cosmic Bingo Sa at 11pm
Cocopah Daily at 130 amp 630pm 350 Yes Yes No
Desert Diamond I Th-Mo 130 2 6 630 amp 7pm 270 No Yes No
Fort McDowell Sa amp Su at 645am We-Mo at
9am Daily at 1230 amp 630pm 1275
Yes (2 sections enclosed or in
general seating)
Yes Fr amp Sa at 1210am
Call for Lunar Bingo schedule
Harrahrsquos Ak-Chin We-Su at 1130am 230 330
and 630pm 470 Yes Yes No
Lone Butte
Sa amp Su at 10am Noon 345
530pm Daily at Noon amp
630pm
750 Yes Yes BAD Bingo 2 Fr at 1130pm amp
BAD Bingo Sa at 1130pm
Mazatzal Mo-Th at Noon Tu amp Th at
630pm 280 Yes Yes No
Paradise Daily at 130 amp 6pm 300 Yes Yes Call for Kozmic Bingo
amp Other Special Dates
Vee Quiva Daily at Noon amp 630pm 366 Yes Yes Bingo Eclipse Sa at 11pm
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4am Sunday to 4am Monday
CASINO BINGO DIRECTORY
Green MPBingo Jackpot won for $27038 at Fort McDowell Casinorsquos Bingo Hall
Cheryl L won the $2703800 Green MPBingo progressive jackpot while playing at Fort
McDowell Casino in Phoenix AZ Playing on the PhD tablet from Planet Bingo Cheryl
won the big one for $2703800 against the 1 Vertical amp 1 Horizontal line pattern Fort
McDowell Casino has been awarding some of the largest MPBingo jackpots for almost 10
years Thousands of players have won millions of dollars
For more information about Fort McDowell Casino session times specials and events
phone 1-800-THE-FORT or visit fortmcdowellcasinocom $
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
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9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
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5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
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1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
GREAT GAMES Table Gamesmdash3-Card Poker
-Card Poker is one of the most popular table games and is
played in casinos around the world It is played with a
Standard English deck of 52 cards and no jokers or wild cards
are used Each player and the dealer are dealt three cards The
dealerrsquos cards are unseen and the player must decide whether to
risk more money and continue the hand or fold and lose their
Ante wager
Unlike blackjack where the player makes a single wager and
only occasionally doubles down or splits with extra bets 3-Card
Poker offers three bets every hand Because of this the overall
house edge is much more significant itrsquos like betting on three
spots at a blackjack table every round
Betting Just the Ante Wager
If you wish 3-Card Poker can be played by betting only on the
Ante wager To continue playing after obtaining your cards you
must place a second wager of the same amount on the Play or
Raise spot when you think your hand is better than the dealerrsquos
Remember itrsquos really just three-card poker your hand against
the dealerrsquos The Ante wager always pays even money (1 to 1)
when the player wins The Play or Raise bet also pays even-
money but only when the dealer has a hand of Queen-high or
better
The overall house edge of about 4 is built into the Ante bonus
that is paid on a player straight three of a kind and straight
flush Some casinos offer a large Ante bonus for a Mini-Royal
hand of suited Ace-King-Queen This payoff is in addition to
any win or loss on the Ante and Raise bets and is paid regard-
less of whether the player actually wins the hand
The player will win the Ante bet 4491 of the time so payoffs
are common one of the reasons the game is so popular The
ante bonus will win about 373 of the time If you play on a
table with six players someone gets paid on the Ante bonus
about every four rounds
Strategy
The best strategy for when to back an Ante wager with an addi-
tional Play (sometimes marked Raise) wager is based on the fact
that the dealer only ldquoqualifiesrdquo when their hand is at least
Queen-high With this in mind the player should always bet the
Raise wager when they hold at least Queenndash6ndash4 or higher
Pair Plus
The Pair Plus wager is what draws most players to 3-Card Pok-
er because it pays regularly about 25 of the time but most
payoffs will be even-money However the lure of big payoffs as
high as 50-1 is a big attraction As with most bonus-style bets
the house has a higher edge (about 7) than on the regular Ante
wager Playing both the Ante and Pair Plus wagers results in a
house edge just slightly higher than 5 Thatrsquos probably higher
than you encounter at the blackjack table but lower than at
your favorite slot machine In addition the game is dealt in a
relaxed friendly manner and yoursquoll only play half as many
hands as at a blackjack table Your results may vary $
08 Arizona Gaming Guide | December 2013 | azgamingguidecom
Writer Al Moe has worked in the casino industry for many years
He has lived and worked in Las Vegas Reno and Lake Tahoe He
also attended the University of Nevada Reno He is an avid writer
and blogger author of ldquoVegas and the Mobmdashavailable at Amazon
He is also the proud father of four beautiful girls
3
By Al Moe
12 Arizona Gaming Guide | December 2013 | azgamingguidecom
GREAT GAMES New Slots By WMS Gaming In Arizona
Willy Wonka Slot By WMS Now Available For Play In Casinos All Across Arizona
Min bet is 40 credits
Max bet is 400 credits
Life-changing progressive available at
Max bet
Excellent balance between base game
and bonus games
Bright and vibrant graphics make every-
one feel like a kid again
Sounds and music are all straight from
the 1971 motion picture
Math behind the game provides for ex-
tended play sessions
Wide variety of bonuses including the
Oompa Loompa characters that add
Wild symbols and expanding reels
lue Water Resort amp Casino located in
Parker Arizona along the beautiful
Colorado River was the first casino in the
state to offer WMS Gamingrsquos Willy Wonka
and The Chocolate Factory slot machine for
their patrons last month However it didnrsquot
take long for several other Arizona casinos
to realize this exciting new title would be a
popular addition to their slot floor as well
Now slot enthusiasts can enjoy this fun
game at both Lone Butte Casino and Vee
Quiva Casino Willy Wonka is also current-
ly live and ready for play at Mazatzal Hotel
amp Casino Apache Gold Casino Resort and
Talking Stick Resort Stay tuned for more
install locations across Arizona coming
soon
For more information about Willy Wonka
and The Chocolate Factory and other exciting
games by WMS visit wmscom $
B
Bally TechnologiesmdashNew Slots Coming Soon GREAT GAMES
azgamingguidecom | December 2013 | Arizona Gaming Guide 13
ally Technologies has an extensive history with
the iconic Playboy brand Games they have pro-
duced include Playboy Platinum Playboy Girls of Cana-
da Playboy Hot Zone Playboy Muy Caliente and Playboy
Playmate Party to name a few Joining these popular titles is a
new game that takes the classic Playboy era of the 60s
and 70s and combines it with another piece of Ballyrsquos
heritage ndash pinball
Prizeball Playboy is delivered on Ballyrsquos towering ALPHA 2
Pro Series V2242 cabinet In case you were wondering what
the ldquo2242rdquo stands for itrsquos the size of the screens That
means you get a 22-inch screen for the reels and an
enormous 42-inch screen for the pinball action Yoursquoll
get the look and feel of pinball actionhellipwithout the tilt
Prizeball Playboy comes with several great bonus features
There are of course everyonersquos favorite Free Games
Playboy Key symbols on reels two three and four trigger 10
free spins with a 2X multiplier
The real fun begins when Pinball symbols hit on reels
two three and four (in either free games or base game)
This means yoursquove hit the Prizeball Bonus Yoursquoll get
one to five pinballs depending on your bet with five
being at max bet Launch the pinballs up
into the top screen where theyrsquoll bounce
and spin racking up credits as they go
If Playboy just isnrsquot your thing donrsquot
worry Bally has two additional versions of this game
planned The first is Prizeball Ballyhoo which harkens
back to the first game Ramond T Moloney created
when founding Bally back in 1932 The final edition of
the trio will be Prizeball Dragon which offers a fun and
hopefully lucky Asian-theme to the game Watch for
Prizeball Playboy in the coming months $
By Riley Meredith
B
ldquoPLAYBOYrdquo - copy 2013 Playboy PLAYBOY and Rabbit Head Design and BUNNIES are marks of Playboy and under license by Bally Gaming Inc
14 Arizona Gaming Guide | December 2013 | azgamingguidecom
h ldquoWhat a feelingrdquo Thatrsquos what all us
slot players everywhere will soon be
cheering when Aristocratrsquos new Flashdance
slot game dances its way across the casino
floors here in Arizona Flashdance is a new
50-line 5-level progressive video slot game
that is as much fun as the iconic movie itrsquos
based on All our favorite characters from the
movie are in the game along with songs from
the legendary soundtrack Hi-def sound and
a surround sound iChair completely immers-
es you in the game for a fun time that will
have you break dancing in the aisles and
spinning on your backs with excitementmdash
guaranteed
Bonus features include Maniac Free Spins
where players collect Sticky Scatters to in-
crease wins What a Feeling Free Spins where
players collect Scatters to unlock free spin
games in the top box to produce more wilds
and wilds cascade to lower games creating
more wins Dynamic Stacked Symbols where
stacked symbols increase wins the I Love
Rock lsquonrsquo Roll Remix where symbols remix for
a chance to win more credits and the
Flashdance Progressive where players collect rec-
ords to determine their progressive jackpot
prize
O
GREAT GAMES New Slots Coming Soon
Flashdance
By Aristocrat
n the red glittery heels of the suc-
cessful THE WIZARD OF OZ Ruby
Slippers game comes the Ruby Slippers 2 slot
a whole new experience in Land of OZ
The Ruby Slippers 2 theme offers exciting
bonuses that feature both of your favorite
Witches Watch as bubbles land on the
reels in the Glinda the Good Witch fea-
ture adding up to five WILD Reels that
can be multiplied up to 10X The Wicked
Witch feature adds two reels to the array
and Winged Monkey characters fly over
the reels adding more of one symbol for
increased chances at 6 and 7-of-a-kind
pays But thatrsquos not all The Free Spin
Bonus allows you to collect symbols to
travel down the Yellow Brick Road with
Dorothy and her friends as you try to
reach the Wizard of OZ and receive a
prize of up to 125X And with every fea-
ture enhanced by a motion chair yoursquoll
experience immersion into the whimsical
Land of OZ like never before
O
Ruby Slippers 2
By WMS Gaming
ruzersquos prize selection themed game
Platinum Jackpot is the first I-Deluxe
game that offers 2 Jackpot Levels which can
be won at the same time This 5-reel 30-line
stepper will have players sitting on the edge
of their seats When 5 or more Bonus symbols
appear the Platinum Prize Selection is trig-
gered The more Bonus symbols that appear
in triggering the selection the more Platinum
Prize Selections are awarded Each Prize Se-
lection offers a random roulette spin to deter-
mine a credit award And when the random
roulette spin lands on either the Minor or
Platinum Jackpot that Jackpot is won and
your Prize Selection is returned for another
chance If the second Jackpot is won during
the selection you are awarded both Jackpots
and the selection will continue until over
The 7 Free Games then begin with the oppor-
tunity to retrigger
A
Platinum Jackpot
By Aruze Gaming
he Arena Poker Room at Talking Stick Resort in Scotts-
dale Arizona is hosting their 11th annual No Limit Texas
Hold lsquoEm Christmas Toy Drive Poker Tournament on Decem-
ber 21
There is a $12500 guaranteed prize pool and sign-ups begin
Monday December 16th at the main poker cage
As players sign up theyrsquoll donate one new unwrapped toy val-
ued at $10 or more to the Salt River Pima-Maricopa Indian
Community Christmas Toy Drive and pay a $25 tournament
service fee
Entries are limited to the first 400 sign-ups and each player be-
gins with $1500 in chips Paying an extra $10 staff appreciation
gets players an additional $1500 in chips
Each round is 20 minutes long with the first round blinds start-
ing at $25 and $50 The seventh round will have $700 and $1500
blinds All subsequent rounds will have their blinds and limits
doubled until the end of the tournament
The top 40 finalists win at least 8 or $50 of the prize pool with
third place taking home 112 or $1400 second place netting
168 or $2100 and first place bringing in 248 or $3100
More info on the event is available at the Arena Poker Room by
calling 4808507777 or by visiting talkingstickresortcom $
T
GREAT GAMES Table GamesmdashPoker
16 Arizona Gaming Guide | December 2013 | azgamingguidecom
Texas Hold rsquoEm
X-mas Toy Drive
Poker Tourney
at TSRrsquos Arena
18 Arizona Gaming Guide | December 2013 | azgamingguidecom
and how to come to terms with random behavior
WINNING WAYS Hints amp Tips
was visiting a casino recently during a new game install
wearing my Arizona Gaming Guide company shirt when a
slot player named Mary approached me filled with questions
and comments about our magazine As my team and I are al-
ways excited to meet and talk with our fans I was more than
happy to sit down and have a discussion with Mary However
thirty minutes later I had to excuse myself and get back to work
although I would have loved to continue talking with her
Mary had some excellent questions for me conundrums that I
know many slot enthusiasts have pondered Hopefully I was
able to dispel many of her misconceptions about casino gaming
and that the answers I provided her will also clear up any con-
fusion other players may have as well What follows is the con-
versation I had with Mary
Mary My favorite section in your magazine is ldquoPlayers Talkrdquo
What is your background and how do you know the answers
to all the questions
Me My entire team and I have experience working in the casi-
no gaming industry We have all designed developed pro-
grammed and tested slot machines and other casino games
Chris our Publisher created math models for several major slot
machine manufacturers and was also a Game Design Manager
for many years Liz our Managing Director worked as a Math-
ematician in the industry as well as a Compliance Manager and
Software Tester I designed slot games and was eventually pro-
moted to Game Producer Alex one of our contributing writers
was a software programmer of all different types of casino
games Sami worked in Compliance and is familiar with the
rules and regulations governing various gaming jurisdictions
Alexandra our Editor has held several executive positions in
casinos including Slot Director We all love casino games and
are eager to share all the knowledge and experience wersquove ac-
quired over the years with all our readers and fellow casino
enthusiasts
Mary Do my bonus picks matter I always feel like I pick the
smallest amount
Me Sometimes your picks donrsquot matter and if a regulatory
agency feels that a game may be misleading to the players they
will force the manufacturers to include a comment in the help
screen that clearly states whether bonuses are predetermined
One general rule of thumb ndash if values are revealed at the conclu-
sion of a bonus then that bonus is not predetermined If you
picked 100 credits but to the right of your pick is 1000 credits
then you could have won the 1000 credits had you picked that
selection However bonuses that do not reveal whatrsquos behind
I By Lana Hartmann
the other objects are usually predetermined In other words the
random number generator is choosing values for the players
Mary Why do I feel as though I win more often when I pull
out my playerrsquos club card Does using my card affect whether
I win or lose
Me Using a playerrsquos club card does not affect whether you win
or lose because the slotrsquos RNG is not influenced by any other
part of the slot machine This is a gaming regulation around the
world and independent testing laboratories verify that this is
the case on every slot What you are observing is the result of
random behavior
Mary Should I avoid playing on a slot machine that just hit a
big win bonus or jackpot
Me Herersquos an example I like to use in order to answer your
question Imagine a completely fair silver dollar that is the coin
is uniformly weighted and has a heads and a tails When
flipped this coin lands either on heads or tails randomly Now
letrsquos pretend we have three people flipping their own fair silver
dollars lined up like you guessed it slot machines These three
people constantly flip their fair silver dollar We watch them for
a while and notice that the first person has flipped ten heads out
of the last ten flips the second person has flipped five heads
and five tails in the past ten flips and the third person has
flipped ten tails during the last ten flips Which of these three
people would you approach and make a wager with them that
their next coin flip is heads My guess is that yoursquoll answer one
way and the next person who walks by in the casino will an-
swer differently as will the following hundred casino visitors
who happen to pass by Mathematically and logically everyone
knows that the next coin flip by any of the three people will
have the exact same chances of being heads or tails That is the
chances that the first person flips heads is 50 tails is also 50
the second personrsquos coin has the same probabilities and so on
The fair silver dollar doesnt know or care about what happened
in the past The next coin flip is just that a fair and random coin
flip People however especially those who are willing to wager
their hard earned money do care about the past and how it
might influence the future
Mary Why does it take me forever to get a bonus and the per-
son playing next to me sits down and hits one right away
Me Mary all slot machines use a fair random number genera-
tor that has been tested by an independent laboratory for accu-
racy As a result if the slotrsquos mathematics have odds of letrsquos
pretend 1 in 150 of hitting a bonus a player can hit the bonus
azgamingguidecom | December 2013 | Arizona Gaming Guide 19
WINNING WAYS
on the first spin then the second then the third and then not at
all for hundreds of spins again On average after hundreds of
thousands of spins on the slot it will have awarded a bonus
roughly once every 150 spins Unfortunately at that moment
your slotrsquos RNG wasnrsquot drawing the bonus out of the bag and
the slotrsquos RNG next to you was If a slotrsquos bonus happens once
every 150 spins you can reasonably expect the bonus to trigger
within three times that number or 450 spins But that doesnt
mean it will or has to happen within those 450 spins Remember
your previous question Maybe we should go over my answer
again By the way the only way of figuring out how often a
slotrsquos bonus hits is to count your total spins and divide that by
the number of bonuses you had and do this repeatedly across
multiple play sessions And make sure to keep reading our
magazine as we divulge these probabilities as well
Mary People talk about loose machines and tight machines
and then people talk about a slotrsquos payback percentage
Whatrsquos the difference
Me ldquoLooserdquo to me means the slotrsquos payback percentage is high
say 96 and the casinorsquos hold percentage is low or 4 making
a total of 100 Most high denomination slots and most video
poker games are ldquolooserdquo ldquoTightrdquo to me means the exact oppo-
site That is the payback percentage is low say 86 and the
casinorsquos hold percentage is high 14 Now the payback per-
centage is an expression of the long run monetary odds of a slot
machine or other casino game So a payback percentage of 86
means that over time the slot takes in more money than it pays
out If a payback percentage were to be 115 the slot would
pay out more money than it takes in over the long run This
kind of slot does not exist Remember that casinos are in busi-
ness to make money and their hold percentage is an expression
of that profit Any casino game you play is one that you are
guaranteed to lose at over time There is no way around the fact
that we are playing a losing game Anyone who says differently
is lying or doesnt logically comprehend how casinos and their
games work ldquoLooserdquo to most players means the slot pays pays
frequently pays big or is paying right now ldquoTightrdquo to most
players means the opposite of ldquolooserdquo but generally both words
have nothing to do with my interpretation of the payback per-
centage As a matter of fact players may describe a machine as
ldquolooserdquo even though it is actually one of the ldquotightestrdquo machines
on the slot floor in terms of payback percentage Remember my
coin flipping example The slotrsquos RNG can produce winner after
winner right in a row but in the long run it all evens out
Ultimately I think I helped Mary resolve some of the issues she
had questions about I know that many of you have the same
questions based on your Facebook comments emails and
letters that we get so I hope I helped you too Remember that
casino games including slots are based on purely random
events that are out of our control There are ways to improve
your odds in blackjack and the slots but ultimately winning is
based on luck timing fate or whatever else you want to call
that next big win bonus or jackpot Have fun $
azgamingguidecom | December 2013 | Arizona Gaming Guide 21
GAMING NEWS
rawing Dead is a documentary film about the highs and lows of
online poker from two very different perspectives a profession-
al poker player worth millions and a gambling addict
Michael Korpi Jr had it all Straight As star athlete talented musician
but his weakness for online poker derailed his life Now hersquos walking
across the country with his two dogs Blackjack and Buddy in an effort to
raise awareness for problem gambling Dusty Schmidt was once known
as one of the top amateur golfers in southern California before a heart
attack at age 23 took him off the golf course and put him in front of a
computer screen Four million dollars later he is regarded as one of the
worlds best online poker players
Poker was once a blue collar game played in smoky back rooms over
green felt tables until a chubby accountant from Tennessee shocked the
world by turning a $39 buy in on an online poker site into a $25 million
dollar first prize at the 2003 World Series of Poker Over the next few
years the entire world learned the game of No Limit Texas Hold Em If
you watched the poker boom on TV like the rest of us it seemed like
everyone was getting rich Some were but the fundamental rule of any
game involving chance in order for one to win another must lose The
truth behind the hype is that there is a dark side to this game one that
you wont see on ESPN From the Poker Boom of 2003 to ldquoBlack Fridayrdquo
April 15th 2011 when the US Department of Justice shut down online
poker Drawing Dead follows the lives of two players Michael and
Dusty as they deal with the highs and the lows of Americas future fa-
vorite pastime online poker To find out more about the film point your
browser to drawingdeadpokerdoccom $
D
he Arizona Department of Gaming recently announced that tribal contribu-
tions to the state from gaming revenue will be approximately $239 million
for the quarter that ended September 30 2013 Tribal contributions are within a
thousand dollars when compared to the same quarter last year
The quarterly tribal contributions to the Arizona Benefits Fund will be distribut-
ed as follows
Instructional Improvement FundEducation $11909047
Trauma and Emergency Services Fund $ 5954524
Arizona Department of Gaming operating costs $ 2150510
Arizona Wildlife Conservation Fund $ 1701293
State Tourism Fund $ 1701293
Problem Gambling Education Treatment and Prevention $ 477891
TOTAL tribal contributions for the quarter ended Sept 30 2013 $23894558
The Arizona Department of Gaming in partnership with Arizonarsquos tribes regu-
lates Indian gaming Under the Arizona Tribal-State Gaming Compact tribes
with casinos contribute one to eight percent of their Class III gross gaming reve-
nue to the state cities towns and counties In Arizona Class III gaming includes
slot machines jackpot poker blackjack keno and off-track pari-mutuel
betting There are currently 23 Class III casinos in the state Tribes send contribu-
tions to the state Arizona Benefits Fund every three months For more info about
the Arizona Department of Gaming visit their website at azgaminggov $
T
22 Arizona Gaming Guide | December 2013 | azgamingguidecom
GAMING NEWS
Slot Machines
amp Player Tracking
Saving Lives
Slot machine gaming data will now help detect and prevent
problem gambling according to researchers at the University
of Brescia and other institutions in Italy
Based on data from online gamblers who closed their ac-
counts betting patterns were identified leading up to the clo-
sure What researchers found was that wagers when plotted
on a graph alternated between slow increases to suddenly
dropping to very minimal bets The resulting picture looks like
a sawtooth These gamblers also exhibited the widest variance
in their bets The researchers have come to the conclusion that
this betting behavior on the part of these online gamblers is
not sustainable Prior to gambling information being purely
digital the data available to researchers now was extremely
hard to obtain in the past
Now researchers are beginning to partner with online gam-
bling sites and brick and mortar casinos Based on their paper
published in February in the online journal International Gam-
bling Studies the goal is to prevent gambling addiction and
having players lose too much money
The idea is to generate algorithms that can identify a playerrsquos
betting patterns as risk factors for problem gambling or an
unsustainable pattern
Why would an online gambling site or traditional casino even
be interested in this For one a casino can cater to self-aware
gamblers who want to participate in casino games but not to
the point where they have financial hardships develop an
addiction or potentially stop coming to the casino entirely
These self-aware gamblers could potentially remain as cus-
tomers rather than refrain from gambling Secondly casinos
can conclusively assist patrons with gambling problems rely-
ing on scientific data based on a patronrsquos own play Third
casinos can also use this as a tool to continue to improve their
reputations as socially responsible companies
The slot machine often cursed may become a savior
Celebrate the New Year at the Monsoon Nightclub this Dec 31
2013 by traveling back to the lsquo80s with Checkerrsquod Past Groove
to the best tunes of the 1980s as the clock ticks down to 2014
Therersquos a $10 cover at the door tickets are not required The
doors open at 9pm the music starts shortly thereafter and the
party doesnrsquot stop until well after midnight This is a 21 and
older event
Based in Yuma Checkerrsquod Past brings greetings from the 80s
Herky-jerky new wave new romantics sticky sweet synth-pop
Checkerd Past brings it to you in all its glittery glory All the
one-hit wonders of MTVs golden ageGary Newman Mad-
ness Thomas Dolby Modern English Haircut 100 plus Duran
Duran David Bowie Devo Men at Workthe list is pretty big
Checkerd Past is committed to keeping you entertained with
some of the best music that VH1 doesnt do specials on any-
more
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoPut
your dancing shoes on and come on out to the best New Yearrsquos
Eve party in Southern Arizona where you can relive the best
hits of the 1980s as we say hello to 2014rdquo Additional infor-
mation can be found at ddcazcom or by calling 866DDCWINS
RING IN THE NEW YEAR
80s STYLE
At the Monsoon Nightclub
Casinos were ready for the new $100 long before Oct 8
On pages 21 and 49 of this issue wersquove used images of the new
$100 bill Benjamin and the bill hersquos on sure look different than
what wersquove become accustomed to over the past several years
JCM the casino gaming industryrsquos leading bill validator compa-
ny worked together with the US Treasury Department and the
US Bureau of Engraving and Printing five years ago in order to
prepare for the new bill Only a select few JCM employees were
allowed to sign non-disclosure agreements with the US govern-
ment in order to work on the project Three years ago JCM re-
ceived proposed designs in order to begin updating their soft-
ware Back in February JCM received the new $100 bills minus
their serial numbers (making them invalid) for testing purpos-
es During the summer all of JCMrsquos bill validators in the field
received software upgrades to accept the new bills In some
casinos thatrsquos thousands of devices requiring service Around
the same time casinos trained their employees on the new bills
Now JCM is working on the next $100 due out in five years $
azgamingguidecom | December 2013 | Arizona Gaming Guide 23
GAMING NEWS
eading to Maricopa Prepare to fill your bellies with the help of Coolattas
iced lattes and donuts Harrahrsquos Ak-Chin Casino is ready to open the arearsquos
first and only Dunkin Donuts just in time for the New Year The shop will be the Casi-
norsquos fourth dining restaurant and is located near the main entrance next to Total Re-
wards
To prepare for the opening Harrahrsquos Ak-Chin Casino employees have been undergo-
ing training a sure indicator that munchkins and other sugary treats are just around
the corner for casino-goers
ldquoThere is a lot that goes into the opening of a Dunkinrsquo Donutsrdquo says Colin Ribble ex-
ecutive chef ldquoWe spent weeks in training and learned how to make donuts coffee
sandwiches and other tasty treats and also how to operate and maintain the produc-
tion equipmentrdquo
According to Chef Ribble in the final weeks of training employees were expected to be
able to make 140 donuts per hour (enough to fill a shops donut case) Each batch of
donuts is weighed and measured for length and height
ldquoEvery batch must meet the requirements or we canrsquot display the productrdquo he contin-
ued ldquoThe production process has been rigorous but the training is well worth it so we
can deliver a quality product to our customersrdquo
ldquoDunkinrsquo Donuts is one of the Valleyrsquos leading brands and wersquore thrilled to open the
first one in Maricopardquo said Robert Livingston vice president and general manager at
Harrahrsquos Ak-Chin Casino Dunkinrsquo Donuts will be open from 7am to 7pm daily For
more information on Harrahrsquos Ak-Chin Casino visit harrahsakchincom $
H
Dunkinrsquo Donuts serves up expansion
plans at Harrahrsquos Ak-Chin Casino Casino chef talks munchkins coffee and donuts
of a sudden the Lottery terminal
printed out a vast amount of paper-
work He asked the clerk how much
hersquod won but the clerk couldnrsquot tell
him anything except that it was
more than she could pay She gave
him the paperwork and told him he
would have to go to the Lottery office Vincente signed the back of the
ticket before he left the store went home and waited for his daughter
When his daughter arrived he said ldquoSomething good happened but I
donrsquot know how goodrdquo He then showed her the ticket She went to the
computer to check the numbers The next-to-the-last line had five
matching numbers the last line had two matching numbers and the
Powerball At the time neither knew how much the ticket was worth
At about 445 pm Vincente couldnrsquot wait any longer so he called the
Lottery to ask what five matching Powerball numbers were worth He
then told his daughter ldquoIrsquom the $1000000 winner theyrsquove been wait-
ing forrdquo It was a shock for both of them He didnrsquot tell his other chil-
dren because he wanted to be sure that hersquod really won Once he was
positive everything was in order his daughter took a picture of the
oversized souvenir check to send to the rest of the familyVincente
already knows what hersquos going to do with his winnings After some
house repairs and paying off a few bills the bulk of it is going to be
invested Hersquos not going to splurge hersquos well grounded in reality He
said ldquoMoney pays the bills but doesnrsquot make you happyrdquo $
For more info on the Arizona Lottery visit their website at arizonalotterycom For the
winning numbers call 4808297425 in Phoenix or 5203259141 in Tucson All other
areas in Arizona call 18004993798
azgamingguidecom | December 2013 | Arizona Gaming Guide 25
osh Shields of Phoenix likes to
buy Million Dollar Cash Bo-
nanza Scratchers because of the
$1000000 top prize Last Friday
after work he purchased several
Scratchers from a Lottery vending
machine and scratched them in the
car One of the tickets showed that he was a $1000000 winner After
checking the ticket a number of times Josh signed the back of it and
went home He checked online and realized that the Lottery closed at 5
pm he would have to wait the entire weekend before he could redeem
it In the meantime he told his parents and a close friend and had them
check the ticket Then he sat back to wait out the weekend which
seemed to be a lot longer than usual Josh a city government employee
chose the annuity rather than the lump sum Once he saw the actual
check the shock set in He would like to purchase a house and the
annuity will give him a guaranteed income for the next 20 years In
his spare time Josh enjoys spending time with his family and partici-
pating in outdoor activities such as basketball and camping Real peo-
ple do win but Josh is finding it hard to believe that he is one of them
ugust 28 2013 was a day of celebration for Vincente Ruiz of
Phoenix He redeemed his Powerball ticket from the draw of
August 21 2013 for $1000000 Vincente had purchased four lines
for the Powerball using his own numbers consisting of family birth-
days He put the tickets in the console of his truck and temporarily
forgot about them The other day Vincente went to the store to get a
soda and check his Powerball tickets The clerk scanned them and all
J News ARIZONA LOTTERY
By Cindy Esquer
A
26 Arizona Gaming Guide | December 2013 | azgamingguidecom
he Ferris Buellerrsquos Day Off slot by WMS embraces the
moviersquos credo that ldquolife moves pretty fast if you donrsquot
stop and look around once in a while you could miss itrdquo With
eight mini bonuses the game takes you through nearly all of the
memorable scenes from the classic 1980s movie
Picking bonuses spinning wheels and taking over the parade
in the Colossal Companion Spins feature will keep life interest-
ing Race to beat Principal Rooney and Ferrisrsquos mean sister Jean-
ie to the Bueller house in one exciting bonus Getting home be-
fore getting caught has never been this potentially lucrative
WMS recently implemented a brand new concept when devel-
oping their big brand name slot machines The basic idea is to
assign those employees in the game design division of the com-
pany who are really passionate about the brand to the game
Essentially the game designers behind this slot are all massive
Ferris Bueller fans Ultimately this approach translates into a
better representation of the movie in the slot
Beyond all the movie clips the custom voiceovers done by Edie
McClurg (Principal Rooneyrsquos secretary Grace) exclusively for
T
Bueller hellip Bueller hellip Bueller
this slot the music all the actorrsquos images there lies a slot filled
with fun and a lot of potential for big wins
The Colossal Companions Spins Feature is a random base game
feature and the main hook for the game Similar to the existing
Colossal Reels games by WMS the slot displays an extra set of reels to
the right of the main reel set Players now have a 35-line 5-reel
4-row reel set and a 75-line 5-reel 10-row reel set Any wins on
the Colossal Reels are doubled Bonus triggers are available on
both reel sets granting access to free spins or the Day Off Board
bonus screen Plus as in Colossal Reels any stacked wild sym-
bols on the main reel set transfer on to the Colossal Reels
Any three or more bonus symbols across both sets of reels trig-
ger the Colossal Free Spins bonus The Colossal Reels are availa-
ble during the free games and all pays on those reels are dou-
bled
The Day Off Board bonus screen is triggered during base game
or free game play by the car on the fifth reel The car then drives
up into the top screen and lands on a section of the board De-
pending on where the car stops indicates the awarded bonus
Players can expect credits or a wheel spin There are four wheels
to play (Ferris Wheel Cameron Wheel Rooney Wheel or
Sloane Wheel) each unlocking one of eight mini-bonuses based
on scenes from the film
They Bought It Pick one of three ways to fake an illness includ-
ing Fake a Stomach Cramp Moan and Wail or Lick Palms and
then receive credits
Bad Hair Day Pick a pencil from Gracersquos hair The longer the
pencil the more credits are awarded to the player
Work of Art Do you remember the museum scene Pick a paint-
ing for credits and a multiplier
Swing Batter Credits rack up while Cameron and Ferris hand
out at the ballpark ldquoSa-wing battardquo
Chez Quis This is a picking game set in the restaurant Players
Bet You Wonrsquot Believe This
Gaming regulators required some movie scenes in the slot to be edited
from PG-13 to PG
For licensing reasons the Red Wings logo on the hockey jersey worn by
Alan Ruck (Cameron) was removed and the Porsche convertible had to
appear as a red convertible with no association to Porsche
azgamingguidecom | December 2013 | Arizona Gaming Guide 27
select a sausage and have the ability to advance to pick for additional credits
Lucky Foot Rubbing the rabbit foot pays more and more credits
Car Trouble Fortunately the playerrsquos credit meter is also increasing and not de-
creasing like Ferris and Cameron want with the odometer of the ldquoborrowedrdquo car
On the Run This bonus is the highlight of all eight events Recreating the race
home Ferris Jeannie and Mr Rooney move (or lurch) towards their goal based on
which sneakers the player picks Make sure Ferris is home first to reap the highest
credit awards $
ALL OF THE
MEMORABLE SCENES
FROM THE CLASSIC
80s MOVIE
FERRIS BUELLERrsquoS Day Off TM 2013 Paramount Pictures All Rights Reserved
Insider Info
Penny Slot at 35 lines and a bonus Colossal Reel set with 75 extra lines
High bonus hit frequency WMS specifically wanted to capture the flavor of
the movie and put it into the slotrsquos game play (Lifersquos fastdont miss out)
Overall game hit frequency of 50 (Quite high for todayrsquos slots)
Payback percentages range from around 87 at the low end to 96 at the top
Play it right now at Talking Stick Resort
Plus itrsquos coming to Casino Arizona on Dec 3
Check our website for updates on new locations
CASINO DINING
At Wild Horse Pass Hotel amp Casino
Lone Butte Casino and Vee Quiva Hotel amp Casino
28 Arizona Gaming Guide | December 2013 | azgamingguidecom
Christmas Specials At Wild Horse Pass Hotel amp Casino Shularsquos Christmas Day Special
Wednesday December 25th 3pm to 8pm
$6599 per person includes Baby Spinach Salad with Pears Candied Walnuts
Bleu Cheese Crumbles Red Radish with Balsamic or Lobster Bisque 8oz
Shula Cut Filet Wild Mushroom Demi-Glaze Smoked Gouda Mashed Pota-
toes or Pan Seared Chilean Sea Bass with Wild Rice and Blood Orange Burre
Blanc and Chocolate Cake With Espresso Mint Sauce
Cafeacute 247 Christmas Day Special
Wednesday December 25th 11am to 8pm
$1795 per person includes Mixed Green Salad Grilled Pork Chop with Fruit
Chutney and Warm Bread Pudding
Christmas Specials At Lone Butte Casino Christmas Day Brunch At Verona Chophouse
Wednesday December 25th 11am to 6pm
$2999 per person includes Made-to-order Omelet Station Artisan Cured
Meats amp Cheeses Cocktail Shrimp Chilled Crab Claws Roasted Whole Turkey
with Traditional Gravy Salt Crusted Prime Rib Slow Cooked Tangerine
Glazed Ham Butter Whipped Potatoes Chocolate Covered Strawberries and
much more
Christmas Day Special At Cafeacute 247
Wednesday December 25th 11am to 8pm
$1299 per person includes Baby Field Green Salad with Candied Walnut and
Balsamic Vinaigrette Deep Fried Turkey or Citrus and Pineapple Glazed Ham
Creamed Corn Southern Mac rsquonrsquo Cheese Green Bean Casserole Roll and
Butter and Fresh Baked Slice of Apple Pecan or Pumpkin Pie with Whipped
Cream or a la mode
Christmas Specials At Vee Quiva Hotel amp Casino Ditkarsquos Christmas Day Menu
Wednesday December 25th Noon to 8pm
For only $3995 per person come and celebrate the Christmas Holiday with us
Enjoy the Freshest Ingredients and Finest Selection of USDA Prime Cuts
Your Choice of Caesar Salad Topped with Shredded Parmesan Cheese and
Garlic Croutons Mikersquos Salad Tossed with Pecans Goat Cheese Apples Cran-
berries with Fresh Balsamic Vinaigrette or the Wedge Salad Iceburg Lettuce
Topped With Apple Smoked Bacon Grape Tomatoes With Sliced Cucumber
and Topped with Danish Blue Cheese Dressing Sprinkled With Crumbled
Danish Blue Cheese or Enjoy Crab Bisque or Onion soup The Main course is
your choice of Grilled Lamb Chops with Mint Demi Glaze or 12oz of our Linz
Heritage Angus Prime Rib Slowly Roasted and Served with au jus Burgundy
Mushrooms and Creamy Horseradish Sauce Both Entreacutees Come with a Choice
of Creamed Spinach Creamed Corn Sauteacuteed Spinach and Mushrooms Fresh
Asparagus Sweet Mashed Potatoes or Mashed Red Skin Potatoes Finally
Indulge in Your Choice of Fresh Cregraveme Brule Peanut Butter Pie or Raspberry
Cheesecake
Coffee Shop 247 Christmas Eve
Tuesday December 24th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressings or
Cup of Broccoli Cheddar Soup Hand-Carved Roasted Pit Ham with Bourbon
Glaze served with Sweet Potato Mashed Roasted Butternut Squash served with
slice of Pecan Pie a la mode
Coffee Shop 247 Christmas Day
Wednesday December 25th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressing or
Creamy Chicken with Wild Rice Soup 8oz Roasted Prime Rib of Beef served to
your liking with au jus and Horseradish Sauce and Choice of Baked Potato or
Mashed Potatoes Fresh Medley of Vegetables and an Apple Crumb Tart
with Chantilly Cream for Dessert $
azgamingguidecom | November 2013 | Arizona Gaming Guide 29
30 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
ndian gaming is an economic powerhouse a recognized $27
billion industry within 237 Indian tribal casinos country-
wide that employ more than 650000 workers
What is not generally recognized is the paucity of Native Amer-
ican-owned business that supply goods and services to those
casinos --- an infinitely small number of Native-owned and op-
erated businesses that work with and profit from the estab-
lished gaming entities
In Arizona the Indian gaming industry amounts to some $17
billion Native gambling facilities are one of the top three indus-
tries in the entire state creating more than 15000 direct jobs and
in constant need of vendor assistance to keep them running
smoothly
Itrsquos big business a well-oiled machine in need of constant sup-
plies and services opportunities for small or start-up Native
business owners to position their fledgling efforts to be a part of
the action But if yoursquore an entrepreneur on the outside looking
in how do you get to become a player in the gaming game To
I
By Lee Allen
help answer that question a 4-member panel convened at the
recent Reservation Economic Summit conference at Wild Horse
Pass Hotel amp Casino in Chandler to conduct a Native 2 Native
seminar on the mysteries of gaming procurement and how
smaller players can also take a bite out of that industryrsquos eco-
nomic apple
While the gaming process is pretty similar from site to site pro-
curement processes may be unique from tribe to tribe and one
size may not fit all Creativity and flexibility may be required to
get recognized
rdquoThere are four culprits that impede Native American entrepre-
neursrdquo according to John James CEO of Gila River Gaming
Enterprises responsible for three tribally-owned gaming facili-
ties
ldquoNot enough economic infrastructure or start-up capitol is one
pitfall Inadequate strategic partnerships is another begging the
question --- why go it alone when therersquos strength in unity Be-
ginning businesses often lack specifics about important things
Left to right Debra GriffinmdashPresident of the Gila River Gaming Enterprises Board of Directors Derrick WatchmanmdashNavajo National Gaming Enterprises CEO and
Chairman of the Board of the National Council on American Indian Enterprise Development John JamesmdashCEO of Gila River Gaming Enterprises
TRIBAL NEWS
azgamingguidecom | December 2013 | Arizona Gaming Guide 31
like product pricing placement and promotion Therersquos an
admitted lack of expertise in a fledgling small business but you
donrsquot have to be an expert you just need the right channels to
find the necessary resources Overcome these problem areas and
you can live the dream of your imaginationrdquo
ldquoAlthough individual tribal casinos across the country frequent-
ly operate in unique fashion with dissimilar protocols they all
represent the established well-capitalized licensed provider
that understands the gaming industryrdquo said Derrick Watch-
man Navajo National Gaming Enterprises CEO and Chairman
of the Board of the National Council on American Indian Enter-
prise Development
But the big guys need the little guys to make things work ldquoWe
use businesses to operate our businessrdquo is how Judy Ferreira
Deputy Director of the Arizona Indian Gaming Association put
it
For instance says Watchman ldquoMost of us go with the big gen-
eral contractors but in order to get construction underway you
need support services --- things like trucking and trade input
that could be done by Native sub-contractors Operationally
furnishings and equipment or cleaning services could be pur-
chased from Native-owned businessesrdquo
Moderator Kenneth Manuel noted that Gila River Gaming En-
terprise is trying to bridge the ldquowe need you can providerdquo gap
with their program created to assist would-be entrepreneurs
ldquoThe program is designed to help community members looking
to start their own businesses to help supply our needs and itrsquos a
model that seems to be paying off as a number of Gila River
vendors are already on boardrdquo
In addition to site-specific training for enterprising Native busi-
nessmen and women the panel offered nuggets of good advice
All panelists nodded in agreement when the subject of network-
ing came up ldquoA lot of times people donrsquot know about existing
tribal businessesrdquo said Ferreira
ldquoCasinos require a lot of product but wersquore a competitive busi-
ness because revenue generation goes back to the triberdquo said
Debra Griffin President of the Gila River Gaming Enterprises
Board of Directors ldquoWe need competitive pricing for what we
buy in order to guarantee that tribal returnrdquo
The ability to respond is another prerequisite ldquoCasinos arenrsquot
an 8-to-5 businessrdquo said Watchman ldquoWersquore a 247365 opera-
tion If we need something on a Saturday night at midnight our
vendors need to make sure they can provide itrdquo
In assessing the keys to success for Native start-ups James
summed it up ldquoAt the end of the day if yoursquove got the right
product in the right market priced and promoted correctly all
the engines will be whistling the same happy tunerdquo For more
info on the event and the organization visit ncaiedorg $
32 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
istorians have immortalized Horace Greeleyrsquos words
ldquoGo West young man go Westrdquo Today his advice
would probably include the admonition ldquoLook to
south-of-the-border business folks look Southrdquo
This view toward Mexico was the theme for Business Beyond
Borders the recent Arizona Indian Gaming Associationrsquos annu-
al conference and EXPO held in Tucson Representing 17 of the
22 federally-recognized tribes in the state (that encompass more
than 90 of Indian people living on Arizona reservations) the
AIGA is a major player in Grand Canyon state gaming
ldquoMexico is important to Arizona in general --- and Indian casi-
nos in particular --- because Mexican visitors represent an excel-
lent target market for Southern Arizonarsquos gaming industry
most especially the Pascua Yaqui Casino Del Sol Resort and
Casino and Casino of the Sun as well as the three area Tohono
Orsquoodham properties --- their hotel and casino in Tucson another
casino in Sahuarita and a smaller casino in Whyrdquo says AIGA
Executive Director Valerie Spicer
ldquoItrsquos only been 10 years since Arizonarsquos gaming compact with
tribes was signed and the Arizona Benefits Fund was estab-
lished and wersquore already approaching the billion dollar mark in
contributions back to the state and its citizensrdquo Spicer said
Similar success stories are being reported nationwide among the
420 gaming facilities owned by 240 tribes in 28 states an eco-
nomic development effort that has resulted in the creation of
700000 jobs nationally (with 15000 of them in Arizona)
The three-day gathering in the Old Pueblo was held just 60
miles from the USMexico border --- billed as The Southwestrsquos
Foremost Gaming and Business Summit and Trade Show ---
that drew together some 300 tribal leaders casino executives
and business leaders from across the country to conceptualize a
gaming industryrsquos approach to cross-cultural marketing in or-
der to do business with Mexico
ldquoTherersquos no other conference like this in Indian Country focus-
ing on gaming and businessrdquo according to Spicer ldquoTribes want
to spur more economic development and businesses want to
learn how to partner with tribes This forum connects tribal en-
terprises with potential business partners for the benefit of allrdquo
Economic developer and international trade expert Felipe Gar-
cia of Visit Tucson was the keynote speaker ldquoNewly-released
statistics show 22 million people cross into Arizona from Mexi-
co every year --- thatrsquos 50000 travelers per day every day ---
and the World Tourism Organization is predicting the number
of people who cross international borders will double by 2030rdquo
he told conference attendees
ldquoThese are real people with real discretionary income That im-
pact in Southern Arizona is huge In Pima County alone it rep-
resents $1 billion dollars added to the local economy every year
mostly from shoppingrdquo
Citing a Mexican Visitors to Arizona study done by the Eller
College of Management at the University of Arizona Garcia
noted that 64 of all Mexican visitors to Arizona come here for
a leisure-time vacation and to shop
ldquoFrom a gaming industry standpoint casinos are missing a
good bet if they donrsquot focus more frequently on that South-of-
the-Border opportunity These visitors range from high-end
travelers who fly here on private airplanes to middle-class folks
with visas who have cash in their pockets and no aversion to
spending it
Terry Rambler who chairs the AIGA the Inter-Tribal Council of
Arizona and the San Carlos Apache Tribe noted ldquoThese are
tribes working together as a family to make the future better
This is how things are done working together to build a model
of cooperation that can be used in other economic venturesrdquo
For more info on the AIGA visit azindiangamingorg $
AIGA EXPO Luncheon Speaker Notah Begay III
(Navajo) is a pro golfer with 4 PGA tournament
wins and current entrepreneur of Kiva Sun Foods
H By Lee Allen
Left to Right Valerie SpicermdashDirector of the AIGA
Peter YucupiciomdashChairman of the Pascua Yaqui
Tribe Notah Begay IIImdashPGA golfer
Terry RamblermdashChairman of the AIGA Chairman
of the Inter-Tribal Council of Arizona and Chair-
man of the San Carlos Apache Tribe
34 Arizona Gaming Guide | December 2013 | azgamingguidecom
LAUGHLIN NEVADA Directory amp Gaming Statistics
Aquarius Casino Resort
800662LUCK
aquariuscasinoresortcom
1250+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps keno race
sports book
Avi Resort amp Casino
(Fort Mojave Tribe)
8004300721
avicasinocom
1000+ slots bingo blackjack table
games craps roulette poker room
keno racesports book KidsQuest
Colorado Belle Hotel Casino
8774600777
coloradobellecom
750+ slots blackjack table games
craps roulette poker room keno
racesports book Build your own
amazing burger at Pintrsquos Brewery
Riverside Resort Hotel amp Casino
8002273849
riversideresortcom
1300+ slots no smoking slot area
high limit slots area bingo black-
jack table games craps roulette
poker room keno racesports book
Pioneer Hotel amp Gambling Hall
8006343469
pioneerlaughlincom
490 slots blackjack table games
craps roulette sports book Make
sure to check out the video poker amp
reel slots
Harrahrsquos Laughlin
8004478700
harrahslaughlincom
900+ slots no smoking slot area
high limit slots area blackjack table
games craps roulette poker room
live keno racesports book
Golden Nugget Laughlin
8002371739
goldennuggetcomlaughlin
1000+ slots blackjack table games
craps roulette poker room sports
book Sign up for the playerrsquos club
and spin for free play
Edgewater Hotel Casino
8006774837
edgewater-casinocom
750+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps racesports
book Great all-around casino
We are not responsible for incorrect missing or outdated information To inform us of
updates please email editorazgamingguidecom The Nevada Gaming Control Board
publishes statistics on casino gaming activity in Nevada according to their statersquos gaming
regulations The most current data for Laughlin at press time is from three months prior
A negative hold percentage indicates that game overpaid during the stated month
Tropicana Laughlin
8002436846
tropicanaxcom
1000+ slots blackjack table games
craps roulette and a sports book
Stop in for lunch at Carnegiersquos or
the Poolside Cafeacute and enjoy the food
River Palms Resort Casino
8777877256
river-palmscom
550+ slots bingo blackjack table
games craps roulette sports book
Donrsquot miss the view of the river from
Dennyrsquos
Slots Hold Tables Hold
Loose $1 409 Craps 1371
25cent 481 Blackjack 21 1583
$5 527 Roulette 1900
Multi-Denom 565 Other Table Games 2456
5cent 609 Pai Gow Poker 2470
1cent 1049 Let It Ride 2549
Megabucks 1123 Three Card Poker 3390
Tight $25 1507
Other Hold Revenue Dollars
Loose Sports Pools 1489 Slots 291 mil
Race Books 1521 Tables 30 mil
Tight Live Keno 2835 Other 07 mil
Laughlinrsquos Gaming Statistics September 2013
36 Arizona Gaming Guide | December 2013 | azgamingguidecom
All-You-Can-Eat Baby Back Ribs Only $1295
During your next trip to Laughlin make sure to stop in at The Pioneer Hotel amp Gambling Hall for delicious All-You-Can-Eat
Baby Back Ribs for $1295 at the Boarding House Restaurant served from 4-9pm every Saturday Other specials include Steak amp
Lobster meal for only $1595 on Thursdays Prime Rib or Shrimp Scampi for $1595 on Fridays and their award-winning
Champagne Brunch for $1195 every Sunday from 8am-1pm For more information call 18555252125
LAUGHLIN NEVADA News
News LAUGHLIN NEVADA
azgamingguidecom | December 2013 | Arizona Gaming Guide 37
Laughlin Event Center Presents
Fourteen-time nominated and five-time Latin Grammy Award
winners Los Tigres Del Norte will perform live in concert Satur-
day May 3 2014 in the all new Laughlin Event Center Paquita
la del Barrio will open for Los Tigres Tickets from $30 will be
available at edgewater-casinocom soon Los Tigres del Nortersquos
ldquoNortentildeordquo music with its polka roots is blended with stories of
social injustice and news They have recorded more than 55
albums that have earned Gold and Platinum Records in the
United States and Mexico and have sold more than 32 million
records The San Jose California based band tours international-
ly and has a recording repertoire of over 500 songs and corridos
(ballads)
Grammy-nominated Paquita la del Barrio is a popular Mexican
singer of rancheras and other Mexican styles and is most fa-
mous for her advocacy against Mexicos machismo culture
which has made her popular especially with female audiences
She is known for her common song themes of women empow-
erment and man bashing Her signature phrase with which she
often teases male spectators in her shows is iquestMe estaacutes oyendo
inuacutetil (Are you listening good-for-nothing)
Aquarius Announces Second Annual
ldquoFeed a Familyrdquo Program Benefiting Local Families
ace|PLAY Members Can Contribute
Points Instead of Cash
For the second year in a row Aquarius Casino Resort presents
the ldquoFeed a Familyrdquo program that allows players to contribute
their ace|PLAY club points to help put a holiday meal on the
table of a tri-state family in need Players can contribute points
through Friday December 20 2013 ldquoLast year thanks to the
overwhelming generosity of our players we were able to help
more than 900 families through this groundbreaking programrdquo
said Aquarius Casino Resort General Manager Sean Ham-
mond ldquoGiving back to the community is an important part of
our culture at Aquarius and our players have embraced our
effortsrdquo said Kathy Hilderhof Vice President of Marketing and
Player Development at Aquarius For more info visit aquarius-
casinoresortcom and click on ace|PLAY $
Lo
s T
igre
s D
el N
ort
e P
aq
uit
a L
a D
el B
arr
io
Debbie ReynoldsmdashDec 4-7mdashRiverside
GlorianamdashDec 6mdashEdgewater
Holiday Dreams A Cirque SpectacularmdashDec 7mdashEdgewater
The Nutcracker Anaheim BalletmdashDec 12mdashRiverside
Charlie Daniels Band amp Montgomery GentrymdashDec 13mdashEdge
The DiamondsmdashDec 17-22mdashRiverside
Dirk ArthurmdashDec 27-30mdashHarrahrsquos
Mickey GilleymdashDec 27-31mdashRiverside
Frank Sinatra Jr Sinatra Sings SinatramdashDec 28mdashEdgewater
New Year FireworksmdashDec 31mdashRiverwalk by Colorado Belle
The Golden Boys starring Frankie Avalon Bobby Rydell and
Fabian FortemdashJan 4mdashEdgewater
Happy Birthday to The KingmdashJan 7mdashRiverside
Temptations Review with Dennis EdwardsmdashJan 11mdashEdge
Kingston TriomdashJan 14-19mdashRiverside
The FlamingosmdashJan 21-26mdashRiverside
Mickey GilleymdashFeb 3-8mdashRiverside
Oak Ridge BoysmdashFeb 10-16mdashRiverside
Paul AnkamdashFeb 15mdashEdgewater
Vicki Lawrence and MamamdashFeb 18-23mdashRiverside
Crystal GaylemdashFeb 27-Mar 2mdashRiverside
Larry Gatlin and The Gatlin BrothersmdashMar 4-9mdashRiverside
Eddie MoneymdashApr 11-14mdashRiverside
Vince GillmdashApr 19mdashRiverside
Great WhitemdashApr 25-27mdashRiverside
Los Lobos and Los Lonely BoysmdashApr 26mdashHarrahrsquos
CASINO ENTERTAINMENT Listings
38 Arizona Gaming Guide | December 2013 | azgamingguidecom
Apache Gold CasinomdashGlobe AZmdash8002722438
Cabaret Lounge
Live bands every weekend
BlueWater CasinomdashParker AZmdash8882433360
Dig Lounge
Variety including live bands karaoke amp DJsmdashDaily at 5pm
BlueWater Showroom
Wynona amp Big NoisemdashJan 25 2014
Kenny RogersmdashMar 22 2014
Casino ArizonamdashScottsdale AZmdash4808507777
The Showroom
Monday Night Showroom FootballmdashMondays during football season
Showstoppers Live Holiday SpectacularmdashNov 28-Dec21
The Whip-itsmdashDec 31
Strange Days (Doors Tribute)mdashJan 3-4
Pyromania (Def Leppard Tribute)mdashJan 10-11
Motley Cruersquod (Motley Crue Tribute)mdashJan 24-25
Queen Nation (Queen Tribute)mdashJan 31-Feb 1
The Arizona Room
Latin Fire Dance Nights (Learn to dance)mdashMon Tue from 6-8pm
Throwback ThursdaymdashThu from 9pm to 1am
Casino Del SolmdashTucson AZmdash5208386506
AVA Amphitheater
Tamal FestivalmdashDec 7
Cliff Castle CasinomdashCamp Verde AZmdash8003817568
Dragonfly Lounge
Variety including live bands karaoke amp DJsmdashLadies Night every Th
Open late on Fr amp Sa
Cocopah Resort CasinomdashSomerton AZmdash8002375687
Events
Los ApsonmdashDec 6-7
Karaoke with Bling BlingmdashWe-Fr at 8pm
La Vida Loca (Latin Music)mdashFr at 9pm
Variety of live music every Saturday night on the casino floor
Desert Diamond Casino ImdashTucson AZmdash8663329467
Monsoon Nightclub
Groovinrsquo FridaysmdashTucsons Funkiest Old School Dance Party
Noches CalientemdashSaturdays the hottest Tex Mex and Tejano music
Desert Diamond Casino IImdashSahuarita AZmdash8663329467
Sports Bar
Karaoke Night in the Sports BarmdashWednesdays 7-11pm
Live music or DJsmdashFridays amp Saturdays
Diamond Center
Sylvia Browne (Author amp Psychic)mdashDec 14
Stayinrsquo Alive (Bee Gees Tribute)mdashDec 28
STYXmdashJan 17 2014
Chris YoungmdashJan 18 2014
Fort McDowell CasinomdashFort McDowell AZmdash8008433678
Lucky 7 Saloon
Featuring a variety of live music every weekend
Events
New Yearrsquos Eve PartymdashDec 31
Harrahs Ak-Chin CasinomdashMaricopa AZmdash4808025000
The Lounge
Checkerrsquod PastmdashDec 6-7
The HamptonsmdashDec 13
Smooth GroovemdashDec 14
JJrsquosmdashDec 20-21
Chris JansonmdashDec 27
The DriftersmdashDec 28
Wild Wednesdays from Noon to 4pm fea tures Route 66 with
Danny DavismdashDec 4 Come Back BuddymdashDec 11 Band Stand
Shows 50rsquosmdashDec 18 Route 66mdashDec 29
Hot Latin Nights from 8pm to midnight on Thursdays fea tures
AzTexmdashDec 5 amp 19
New Yearrsquos CelebrationmdashDec 31 features The Rat Pack Returns at 6
Grammy-nominated Country singer and songwriter Chris
Young is returning to the Diamond Center on Saturday Janu-
ary 18 2014 for a special concert sponsored by KIIM 995 FM
Tickets start at $25 and are on sale now through Star Tickets
and at the casino Rewards Center Doors open at 7pm and the
show starts at 8pm
Drawn to the thrill of entertaining from an early age Chris
Young got his start in 2006 when he was declared the winner
of the TV talent show Nashville Star Hersquos topped the country
charts with hits like the Grammy-nominated Gettingrsquo You
Home Voices The Man I Want To Be and his platinum selling
single Tomorrow Young released his latest album AM in
September and has been touring with country superstar Brad
Paisley Chris Young last performed in the Diamond Center to
a sold out crowd in October of 2011
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoWersquore
thrilled to have Chris Young back in the Diamond Center to
share his unique Country sound Tickets sold out fast the last
time Chris played here so be sure to get yours earlyrdquo
Talking Stick Resort Presents
Roger Clyne amp The Peacemakers December 27-28 2013
Hometown favorites Roger Clyne amp The Peacemakers
are headed back to Arizona and to Talking Stick Resort
The rock-n-roll quartet will command the Showroom
stage on Dec 27-28 and perform such favorites
as Americano Green amp Dumb and Loco to Stay Sane For-
merly members of The Refreshments singer Roger
Clyne and drummer Paul PH Naffon created Roger
Clyne amp The Peacemakers in 1998 The Tempe-based
band would go on to release 10 albums and tour with
the likes of Johnny Cash Kid Rock and John Fogerty
Their latest album Unida Cantinardquo climbed to the num-
ber two spot on the Billboard Heatseekers charts and
peaked at number four on the 2011 iTunes Rock Al-
bums list Fans are in store for two nights of pure ener-
getic rock-n-roll as the band always delivers remarkable
performances Tickets for the concert are on sale now
Call 4808507777 and ask for the box office or visit their
website at talkingstickresortcom for more information
Editorrsquos Pick CASINO ENTERTAINMENT
azgamingguidecom | December 2013 | Arizona Gaming Guide 39
amp 8pm plus 56-Elvis Tribute at 10pm amp Midnight
Hon-Dah CasinomdashPinetop AZmdash8009298744
Timbers Lounge and Showroom
Munday FundaymdashComedy Show begins at 7pm
Live local talent Tuesday through Saturday
Lone Butte CasinomdashChandler AZmdash8009464452
Cascades Lounge
Phoenix area bands amp DJs offer free live entertainment
WemdashCountry Thmdash70rsquos Disco Funk FrmdashLatin SamdashTop 40Dance
Verona Chophouse
Talia Livemdash Saturdays 5-9pm
Sunday Jazz Brunch Livemdash10am-3pm
Mazatzal CasinomdashPayson AZmdash8007777529
Event Center
New Yearrsquos Eve Party with Night GroovemdashDec 31
New Yearrsquos Eve Lounge with Torres and HendrixmdashDec 31
Paradise CasinomdashYuma AZmdash8887774946
Sharkyrsquos Bar amp Bites
Featuring a variety of live music on the weekends
Quechan CasinomdashWinterhaven CAmdash8777832426
Sidewinders Bar amp Grill
Featuring a variety of live music on the weekends
Pipa Event Center
Paul Rodriguez Williams amp Lee Bobby LeemdashDec 13
Talking Stick ResortmdashScottsdale AZmdash4808507777
The Showroom amp Grand Ballroom
Aaron LewismdashDec 6
Vincente Fernandez JrmdashDec 7
Roger Clyne amp The PeacemakersmdashDec 27
STYXmdashJan 18 2014
Hot Tuna and Leon RussellmdashJan 24 2014
Twin Arrows Navajo CasinomdashFlagstaff AZmdash8559468946
Cover bands local regional amp headlining acts Call for info
Wild Horse Pass CasinomdashChandler AZmdash8009464452
AiRIA UnpluggedmdashLive music Fri amp Sat 4pm-2am
Encore LoungemdashFeaturing a variety of live music nightly
Classics With A TwistmdashFeaturing jazz music amp cocktails Thu-Sun
Showroom
DaughtrymdashDec 6
Eddie MoneymdashDec 7
Ana Barbara amp The Mariachi Sol de Mexico Jose FernandezmdashDec 13
Big Bad Voodoo DaddymdashDec 27
Chris Simpson and Adam Gropman (Comedy)mdashDec 28
PwerdrivemdashDec 31
AbbaFab (ABBA Tribute)mdashJan 4 2014
Yavapai CasinomdashPrescott AZmdash8007568744
Yavapai Cantina
Karaoke with Cruisinrsquo SusanmdashFr at 8pm-12am
Variety of live bands on Saturdays from 7 to 10pm Verify all details amp age restrictions (generally 21 amp over) for each event Venues times dates amp ticket
information are subject to change Photosimages copyright of the individual artist(s) photographer(s)
or venue(s) All Rights Reserved We are not responsible for incorrect missing or outdated information
40 Arizona Gaming Guide | December 2013 | azgamingguidecom
CASINO NIGHTLIFE
By Ramses Ja
manda Martinez aka DJ Juma is the newest jewel in Talk-
ing Stickrsquos crown Her mixes in the TSR Lounge have cap-
tivated partygoers for the past few months As a newer face I
felt I should introduce her to the readers of this column but
know that this goes way beyond a pretty face Juma is a skilled
DJ who has graced decks from coast to coast Now that she has
a new residency I thought Irsquod run a few questions by her
RJ How long have you been DJing
Irsquove been DJing since 2009 but Irsquove been messing around with it since
grade school I used to dress as Spinderella on Halloween I used to
make beats with my friends who were local artists thatrsquos what got me
started in music From there DJing just felt like a natural evolution of
my craft I have always felt very musically inclined so I am happy that
this is what I do for a living
RJ Tell me about your musical background
I started in radio way back in 2005 at 951 FM Latino Vibe Manic
Hispanic was the one who pulled me under his wing and showed me
how things worked I landed at Power 983 in 2008 and stayed there
until I made the move to 1015 JamZ In the mean time I started mak-
ing beats like I said and I guess being surrounded by so many talent-
ed DJs I started getting my equipment together and practicing
RJ What is your favorite type of music to spin
Irsquom the type to spin anything that people like to spin what makes peo-
ple move But my go-to music is usually 80s or 90s and of course
Spanish music because of my Latin background I guess that doesnrsquot
really answer the question but I guess my favorite music changes with
the crowd or the venue maybe even the time of year It just depends
Right now Irsquom spinning a lot of Top 40 and EDM because itrsquos really
working for my crowds
RJ Tell me about a typical night at the TSR Lounge at Talking
Stick
Im usually just paying attention to my mixes and the crowd Im
learning Im paying attention to my choices and selections Thats my
main focus I do it fearlessly because I never underestimate the audi-
ences ability to feel Music is the sixth element it brings nostalgia it
brings healing and it moves us I canrsquot feel anything but the music
A everything around me is a blur except the sound Its therapy for me
DJing has allowed me the chance to be free with no expectations espe-
cially from myself Its just about having fun at the party and I like
having fun at the party I see the audience make note of the atmos-
phere sometimes I listen to what the DJs did before me and I just basi-
cally remember that its about having fun and I free myself enough to
begin
RJ Any advice for anyone wanting to follow in your footsteps
A good DJ feels his or her groove and eventually gets a flow and begins
to connect with the music which connects to the audience In my case
Im a selector As Juma I select what I like People who come to groove
either love it or they learn it Theres a big difference between being a
DJ and being a selector I dont really even know if I consider myself a
DJ because DJing is a skill and an art form that is highly technical
Theres scratching involved theres blending involved theres accura-
cy and syncopation involved Those things Ive learned over time but
as a selector youre just narrating the emotions of the crowd I am
becoming a good DJ I am a great selector $
Talking Stick Resortrsquos TSR Lounge is located just downstairs
from the main casino floor in the Atrium The TSR Lounge fea-
tures a live DJ drink specials and a plush ambiance to enjoy
your weekends out Enjoy the party at the TSR Lounge every
weekend on Fridays from 8pm to 2am and Saturdays from 5pm
to 2am For more information visit talkingstickresortcom or
call 4808507777
Ramses Ja Rudi King-Taylor II
bullMusic DirectorOn-Air Host (3-7pm) for
KNRJ-FM 1011 The Beat
bullResident DJVJ for KTVK-3TV Friday 10am
bullHost of REDY Set Radio
bullOfficial Bum Squad DJ
bullDJ Vatican Member
bullFor more information on Ramses Ja visit his
website at wwwramsesjacom
Amanda Martinez DJ JUMA TSR
HOT DEALS
42 Arizona Gaming Guide | December 2013 | azgamingguidecom
Check out these great promotions we found for our read-
ers and fans No matter where you live in Arizona our
readers can take advantage of at least one of the items
listed below Put some cash in your pocket
Desert Diamond Casino Football Pickrsquoem Be one of 20 winners to predict the winning teams for
each Sunday and Monday NFL regular season games and
win $100-$500 in free play Then if you correctly predict
the winning teams in 197 or more 2013 NFL regular sea-
son games out of the 239 you could win $1000000
Mazatzal Hotel amp Casino Second Serving Tuesday Between 1pm and 5pm each Tuesday from now through
December 17 play at least $50 cash and receive $50 in
Bonus Maz Cash free play or play at least $100 cash and
receive $100 in Maz Cash free play Earn one reward each
week
Paradise Casino Toy amp Food Drive Now through December 15 bring in a new toy or food
item(s) with the original store receipt valued at $10 or
more (excluding tax) and receive up to $40 in Rewards
Play for your donation
Pick The Pros Be one of twenty weekly prize winners to pick the most
correct winning teams of the weekly NFL lineup includ-
ing a tie-breaker and win up to $100 in Rewards Play
Quechan Casino Resort Sunday Funday Sundays in December a lucky winner will be drawn eve-
ry 30 minutes from 12pm ndash 630pm for $100 in Rewards
Play And at 7pm one lucky winner will win $1000
Twin Arrows Navajo Casino Resort Holiday Room Special Now through December 27 players can enjoy a resort
room for only $59 plus tax per night from Sunday
through Thursday and $99 plus tax on Friday and Satur-
day When visiting on Tuesdays and Thursdays win up
to $2000 cash during the drawings held every half hour
from 7pm to 10pm $ For complete rules regulations and restrictions visit each casinorsquos players
club for more details Players must be 21 or older and donrsquot forget that casino
management reserves all rights with the promotions listed on this page
Apache Gold Casino Resort decides to
through the end of 2013
Did you get an offer for free play from a casino Through
December Apache Gold Casino Resort will double it
Buckyrsquos Casino In Prescott Presents
This exciting extension to 3-Card Poker gives players the
ability to use their cards and the dealerrsquos cards to make a
5-card poker hand with pays for 3-of-a-kind or better
44 Arizona Gaming Guide | December 2013 | azgamingguidecom
Casino Sessions Seats Smoke-Free Area Electronic Late Night
Apache Gold Su We Th at Noon Fr amp Sa at
7pm 1st Mo of the month at 7pm 200 No No No
BlueWater Mo-We 430pm Su at 1130am 400 Yes Yes No
Casino Arizona Mo-Su at 630pm
Daily Matinees at 1230pm 1000 Yes Yes
L8 Nite Bingo Fr amp Sa
Doors at 10pm Games at midnight
Casino Del Sol Daily at Noon 130 215 630 amp
715pm 600 Yes Yes Cosmic Bingo Sa at 11pm
Cocopah Daily at 130 amp 630pm 350 Yes Yes No
Desert Diamond I Th-Mo 130 2 6 630 amp 7pm 270 No Yes No
Fort McDowell Sa amp Su at 645am We-Mo at
9am Daily at 1230 amp 630pm 1275
Yes (2 sections enclosed or in
general seating)
Yes Fr amp Sa at 1210am
Call for Lunar Bingo schedule
Harrahrsquos Ak-Chin We-Su at 1130am 230 330
and 630pm 470 Yes Yes No
Lone Butte
Sa amp Su at 10am Noon 345
530pm Daily at Noon amp
630pm
750 Yes Yes BAD Bingo 2 Fr at 1130pm amp
BAD Bingo Sa at 1130pm
Mazatzal Mo-Th at Noon Tu amp Th at
630pm 280 Yes Yes No
Paradise Daily at 130 amp 6pm 300 Yes Yes Call for Kozmic Bingo
amp Other Special Dates
Vee Quiva Daily at Noon amp 630pm 366 Yes Yes Bingo Eclipse Sa at 11pm
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4am Sunday to 4am Monday
CASINO BINGO DIRECTORY
Green MPBingo Jackpot won for $27038 at Fort McDowell Casinorsquos Bingo Hall
Cheryl L won the $2703800 Green MPBingo progressive jackpot while playing at Fort
McDowell Casino in Phoenix AZ Playing on the PhD tablet from Planet Bingo Cheryl
won the big one for $2703800 against the 1 Vertical amp 1 Horizontal line pattern Fort
McDowell Casino has been awarding some of the largest MPBingo jackpots for almost 10
years Thousands of players have won millions of dollars
For more information about Fort McDowell Casino session times specials and events
phone 1-800-THE-FORT or visit fortmcdowellcasinocom $
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
1 7 8
5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
9 3 6
1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
12 Arizona Gaming Guide | December 2013 | azgamingguidecom
GREAT GAMES New Slots By WMS Gaming In Arizona
Willy Wonka Slot By WMS Now Available For Play In Casinos All Across Arizona
Min bet is 40 credits
Max bet is 400 credits
Life-changing progressive available at
Max bet
Excellent balance between base game
and bonus games
Bright and vibrant graphics make every-
one feel like a kid again
Sounds and music are all straight from
the 1971 motion picture
Math behind the game provides for ex-
tended play sessions
Wide variety of bonuses including the
Oompa Loompa characters that add
Wild symbols and expanding reels
lue Water Resort amp Casino located in
Parker Arizona along the beautiful
Colorado River was the first casino in the
state to offer WMS Gamingrsquos Willy Wonka
and The Chocolate Factory slot machine for
their patrons last month However it didnrsquot
take long for several other Arizona casinos
to realize this exciting new title would be a
popular addition to their slot floor as well
Now slot enthusiasts can enjoy this fun
game at both Lone Butte Casino and Vee
Quiva Casino Willy Wonka is also current-
ly live and ready for play at Mazatzal Hotel
amp Casino Apache Gold Casino Resort and
Talking Stick Resort Stay tuned for more
install locations across Arizona coming
soon
For more information about Willy Wonka
and The Chocolate Factory and other exciting
games by WMS visit wmscom $
B
Bally TechnologiesmdashNew Slots Coming Soon GREAT GAMES
azgamingguidecom | December 2013 | Arizona Gaming Guide 13
ally Technologies has an extensive history with
the iconic Playboy brand Games they have pro-
duced include Playboy Platinum Playboy Girls of Cana-
da Playboy Hot Zone Playboy Muy Caliente and Playboy
Playmate Party to name a few Joining these popular titles is a
new game that takes the classic Playboy era of the 60s
and 70s and combines it with another piece of Ballyrsquos
heritage ndash pinball
Prizeball Playboy is delivered on Ballyrsquos towering ALPHA 2
Pro Series V2242 cabinet In case you were wondering what
the ldquo2242rdquo stands for itrsquos the size of the screens That
means you get a 22-inch screen for the reels and an
enormous 42-inch screen for the pinball action Yoursquoll
get the look and feel of pinball actionhellipwithout the tilt
Prizeball Playboy comes with several great bonus features
There are of course everyonersquos favorite Free Games
Playboy Key symbols on reels two three and four trigger 10
free spins with a 2X multiplier
The real fun begins when Pinball symbols hit on reels
two three and four (in either free games or base game)
This means yoursquove hit the Prizeball Bonus Yoursquoll get
one to five pinballs depending on your bet with five
being at max bet Launch the pinballs up
into the top screen where theyrsquoll bounce
and spin racking up credits as they go
If Playboy just isnrsquot your thing donrsquot
worry Bally has two additional versions of this game
planned The first is Prizeball Ballyhoo which harkens
back to the first game Ramond T Moloney created
when founding Bally back in 1932 The final edition of
the trio will be Prizeball Dragon which offers a fun and
hopefully lucky Asian-theme to the game Watch for
Prizeball Playboy in the coming months $
By Riley Meredith
B
ldquoPLAYBOYrdquo - copy 2013 Playboy PLAYBOY and Rabbit Head Design and BUNNIES are marks of Playboy and under license by Bally Gaming Inc
14 Arizona Gaming Guide | December 2013 | azgamingguidecom
h ldquoWhat a feelingrdquo Thatrsquos what all us
slot players everywhere will soon be
cheering when Aristocratrsquos new Flashdance
slot game dances its way across the casino
floors here in Arizona Flashdance is a new
50-line 5-level progressive video slot game
that is as much fun as the iconic movie itrsquos
based on All our favorite characters from the
movie are in the game along with songs from
the legendary soundtrack Hi-def sound and
a surround sound iChair completely immers-
es you in the game for a fun time that will
have you break dancing in the aisles and
spinning on your backs with excitementmdash
guaranteed
Bonus features include Maniac Free Spins
where players collect Sticky Scatters to in-
crease wins What a Feeling Free Spins where
players collect Scatters to unlock free spin
games in the top box to produce more wilds
and wilds cascade to lower games creating
more wins Dynamic Stacked Symbols where
stacked symbols increase wins the I Love
Rock lsquonrsquo Roll Remix where symbols remix for
a chance to win more credits and the
Flashdance Progressive where players collect rec-
ords to determine their progressive jackpot
prize
O
GREAT GAMES New Slots Coming Soon
Flashdance
By Aristocrat
n the red glittery heels of the suc-
cessful THE WIZARD OF OZ Ruby
Slippers game comes the Ruby Slippers 2 slot
a whole new experience in Land of OZ
The Ruby Slippers 2 theme offers exciting
bonuses that feature both of your favorite
Witches Watch as bubbles land on the
reels in the Glinda the Good Witch fea-
ture adding up to five WILD Reels that
can be multiplied up to 10X The Wicked
Witch feature adds two reels to the array
and Winged Monkey characters fly over
the reels adding more of one symbol for
increased chances at 6 and 7-of-a-kind
pays But thatrsquos not all The Free Spin
Bonus allows you to collect symbols to
travel down the Yellow Brick Road with
Dorothy and her friends as you try to
reach the Wizard of OZ and receive a
prize of up to 125X And with every fea-
ture enhanced by a motion chair yoursquoll
experience immersion into the whimsical
Land of OZ like never before
O
Ruby Slippers 2
By WMS Gaming
ruzersquos prize selection themed game
Platinum Jackpot is the first I-Deluxe
game that offers 2 Jackpot Levels which can
be won at the same time This 5-reel 30-line
stepper will have players sitting on the edge
of their seats When 5 or more Bonus symbols
appear the Platinum Prize Selection is trig-
gered The more Bonus symbols that appear
in triggering the selection the more Platinum
Prize Selections are awarded Each Prize Se-
lection offers a random roulette spin to deter-
mine a credit award And when the random
roulette spin lands on either the Minor or
Platinum Jackpot that Jackpot is won and
your Prize Selection is returned for another
chance If the second Jackpot is won during
the selection you are awarded both Jackpots
and the selection will continue until over
The 7 Free Games then begin with the oppor-
tunity to retrigger
A
Platinum Jackpot
By Aruze Gaming
he Arena Poker Room at Talking Stick Resort in Scotts-
dale Arizona is hosting their 11th annual No Limit Texas
Hold lsquoEm Christmas Toy Drive Poker Tournament on Decem-
ber 21
There is a $12500 guaranteed prize pool and sign-ups begin
Monday December 16th at the main poker cage
As players sign up theyrsquoll donate one new unwrapped toy val-
ued at $10 or more to the Salt River Pima-Maricopa Indian
Community Christmas Toy Drive and pay a $25 tournament
service fee
Entries are limited to the first 400 sign-ups and each player be-
gins with $1500 in chips Paying an extra $10 staff appreciation
gets players an additional $1500 in chips
Each round is 20 minutes long with the first round blinds start-
ing at $25 and $50 The seventh round will have $700 and $1500
blinds All subsequent rounds will have their blinds and limits
doubled until the end of the tournament
The top 40 finalists win at least 8 or $50 of the prize pool with
third place taking home 112 or $1400 second place netting
168 or $2100 and first place bringing in 248 or $3100
More info on the event is available at the Arena Poker Room by
calling 4808507777 or by visiting talkingstickresortcom $
T
GREAT GAMES Table GamesmdashPoker
16 Arizona Gaming Guide | December 2013 | azgamingguidecom
Texas Hold rsquoEm
X-mas Toy Drive
Poker Tourney
at TSRrsquos Arena
18 Arizona Gaming Guide | December 2013 | azgamingguidecom
and how to come to terms with random behavior
WINNING WAYS Hints amp Tips
was visiting a casino recently during a new game install
wearing my Arizona Gaming Guide company shirt when a
slot player named Mary approached me filled with questions
and comments about our magazine As my team and I are al-
ways excited to meet and talk with our fans I was more than
happy to sit down and have a discussion with Mary However
thirty minutes later I had to excuse myself and get back to work
although I would have loved to continue talking with her
Mary had some excellent questions for me conundrums that I
know many slot enthusiasts have pondered Hopefully I was
able to dispel many of her misconceptions about casino gaming
and that the answers I provided her will also clear up any con-
fusion other players may have as well What follows is the con-
versation I had with Mary
Mary My favorite section in your magazine is ldquoPlayers Talkrdquo
What is your background and how do you know the answers
to all the questions
Me My entire team and I have experience working in the casi-
no gaming industry We have all designed developed pro-
grammed and tested slot machines and other casino games
Chris our Publisher created math models for several major slot
machine manufacturers and was also a Game Design Manager
for many years Liz our Managing Director worked as a Math-
ematician in the industry as well as a Compliance Manager and
Software Tester I designed slot games and was eventually pro-
moted to Game Producer Alex one of our contributing writers
was a software programmer of all different types of casino
games Sami worked in Compliance and is familiar with the
rules and regulations governing various gaming jurisdictions
Alexandra our Editor has held several executive positions in
casinos including Slot Director We all love casino games and
are eager to share all the knowledge and experience wersquove ac-
quired over the years with all our readers and fellow casino
enthusiasts
Mary Do my bonus picks matter I always feel like I pick the
smallest amount
Me Sometimes your picks donrsquot matter and if a regulatory
agency feels that a game may be misleading to the players they
will force the manufacturers to include a comment in the help
screen that clearly states whether bonuses are predetermined
One general rule of thumb ndash if values are revealed at the conclu-
sion of a bonus then that bonus is not predetermined If you
picked 100 credits but to the right of your pick is 1000 credits
then you could have won the 1000 credits had you picked that
selection However bonuses that do not reveal whatrsquos behind
I By Lana Hartmann
the other objects are usually predetermined In other words the
random number generator is choosing values for the players
Mary Why do I feel as though I win more often when I pull
out my playerrsquos club card Does using my card affect whether
I win or lose
Me Using a playerrsquos club card does not affect whether you win
or lose because the slotrsquos RNG is not influenced by any other
part of the slot machine This is a gaming regulation around the
world and independent testing laboratories verify that this is
the case on every slot What you are observing is the result of
random behavior
Mary Should I avoid playing on a slot machine that just hit a
big win bonus or jackpot
Me Herersquos an example I like to use in order to answer your
question Imagine a completely fair silver dollar that is the coin
is uniformly weighted and has a heads and a tails When
flipped this coin lands either on heads or tails randomly Now
letrsquos pretend we have three people flipping their own fair silver
dollars lined up like you guessed it slot machines These three
people constantly flip their fair silver dollar We watch them for
a while and notice that the first person has flipped ten heads out
of the last ten flips the second person has flipped five heads
and five tails in the past ten flips and the third person has
flipped ten tails during the last ten flips Which of these three
people would you approach and make a wager with them that
their next coin flip is heads My guess is that yoursquoll answer one
way and the next person who walks by in the casino will an-
swer differently as will the following hundred casino visitors
who happen to pass by Mathematically and logically everyone
knows that the next coin flip by any of the three people will
have the exact same chances of being heads or tails That is the
chances that the first person flips heads is 50 tails is also 50
the second personrsquos coin has the same probabilities and so on
The fair silver dollar doesnt know or care about what happened
in the past The next coin flip is just that a fair and random coin
flip People however especially those who are willing to wager
their hard earned money do care about the past and how it
might influence the future
Mary Why does it take me forever to get a bonus and the per-
son playing next to me sits down and hits one right away
Me Mary all slot machines use a fair random number genera-
tor that has been tested by an independent laboratory for accu-
racy As a result if the slotrsquos mathematics have odds of letrsquos
pretend 1 in 150 of hitting a bonus a player can hit the bonus
azgamingguidecom | December 2013 | Arizona Gaming Guide 19
WINNING WAYS
on the first spin then the second then the third and then not at
all for hundreds of spins again On average after hundreds of
thousands of spins on the slot it will have awarded a bonus
roughly once every 150 spins Unfortunately at that moment
your slotrsquos RNG wasnrsquot drawing the bonus out of the bag and
the slotrsquos RNG next to you was If a slotrsquos bonus happens once
every 150 spins you can reasonably expect the bonus to trigger
within three times that number or 450 spins But that doesnt
mean it will or has to happen within those 450 spins Remember
your previous question Maybe we should go over my answer
again By the way the only way of figuring out how often a
slotrsquos bonus hits is to count your total spins and divide that by
the number of bonuses you had and do this repeatedly across
multiple play sessions And make sure to keep reading our
magazine as we divulge these probabilities as well
Mary People talk about loose machines and tight machines
and then people talk about a slotrsquos payback percentage
Whatrsquos the difference
Me ldquoLooserdquo to me means the slotrsquos payback percentage is high
say 96 and the casinorsquos hold percentage is low or 4 making
a total of 100 Most high denomination slots and most video
poker games are ldquolooserdquo ldquoTightrdquo to me means the exact oppo-
site That is the payback percentage is low say 86 and the
casinorsquos hold percentage is high 14 Now the payback per-
centage is an expression of the long run monetary odds of a slot
machine or other casino game So a payback percentage of 86
means that over time the slot takes in more money than it pays
out If a payback percentage were to be 115 the slot would
pay out more money than it takes in over the long run This
kind of slot does not exist Remember that casinos are in busi-
ness to make money and their hold percentage is an expression
of that profit Any casino game you play is one that you are
guaranteed to lose at over time There is no way around the fact
that we are playing a losing game Anyone who says differently
is lying or doesnt logically comprehend how casinos and their
games work ldquoLooserdquo to most players means the slot pays pays
frequently pays big or is paying right now ldquoTightrdquo to most
players means the opposite of ldquolooserdquo but generally both words
have nothing to do with my interpretation of the payback per-
centage As a matter of fact players may describe a machine as
ldquolooserdquo even though it is actually one of the ldquotightestrdquo machines
on the slot floor in terms of payback percentage Remember my
coin flipping example The slotrsquos RNG can produce winner after
winner right in a row but in the long run it all evens out
Ultimately I think I helped Mary resolve some of the issues she
had questions about I know that many of you have the same
questions based on your Facebook comments emails and
letters that we get so I hope I helped you too Remember that
casino games including slots are based on purely random
events that are out of our control There are ways to improve
your odds in blackjack and the slots but ultimately winning is
based on luck timing fate or whatever else you want to call
that next big win bonus or jackpot Have fun $
azgamingguidecom | December 2013 | Arizona Gaming Guide 21
GAMING NEWS
rawing Dead is a documentary film about the highs and lows of
online poker from two very different perspectives a profession-
al poker player worth millions and a gambling addict
Michael Korpi Jr had it all Straight As star athlete talented musician
but his weakness for online poker derailed his life Now hersquos walking
across the country with his two dogs Blackjack and Buddy in an effort to
raise awareness for problem gambling Dusty Schmidt was once known
as one of the top amateur golfers in southern California before a heart
attack at age 23 took him off the golf course and put him in front of a
computer screen Four million dollars later he is regarded as one of the
worlds best online poker players
Poker was once a blue collar game played in smoky back rooms over
green felt tables until a chubby accountant from Tennessee shocked the
world by turning a $39 buy in on an online poker site into a $25 million
dollar first prize at the 2003 World Series of Poker Over the next few
years the entire world learned the game of No Limit Texas Hold Em If
you watched the poker boom on TV like the rest of us it seemed like
everyone was getting rich Some were but the fundamental rule of any
game involving chance in order for one to win another must lose The
truth behind the hype is that there is a dark side to this game one that
you wont see on ESPN From the Poker Boom of 2003 to ldquoBlack Fridayrdquo
April 15th 2011 when the US Department of Justice shut down online
poker Drawing Dead follows the lives of two players Michael and
Dusty as they deal with the highs and the lows of Americas future fa-
vorite pastime online poker To find out more about the film point your
browser to drawingdeadpokerdoccom $
D
he Arizona Department of Gaming recently announced that tribal contribu-
tions to the state from gaming revenue will be approximately $239 million
for the quarter that ended September 30 2013 Tribal contributions are within a
thousand dollars when compared to the same quarter last year
The quarterly tribal contributions to the Arizona Benefits Fund will be distribut-
ed as follows
Instructional Improvement FundEducation $11909047
Trauma and Emergency Services Fund $ 5954524
Arizona Department of Gaming operating costs $ 2150510
Arizona Wildlife Conservation Fund $ 1701293
State Tourism Fund $ 1701293
Problem Gambling Education Treatment and Prevention $ 477891
TOTAL tribal contributions for the quarter ended Sept 30 2013 $23894558
The Arizona Department of Gaming in partnership with Arizonarsquos tribes regu-
lates Indian gaming Under the Arizona Tribal-State Gaming Compact tribes
with casinos contribute one to eight percent of their Class III gross gaming reve-
nue to the state cities towns and counties In Arizona Class III gaming includes
slot machines jackpot poker blackjack keno and off-track pari-mutuel
betting There are currently 23 Class III casinos in the state Tribes send contribu-
tions to the state Arizona Benefits Fund every three months For more info about
the Arizona Department of Gaming visit their website at azgaminggov $
T
22 Arizona Gaming Guide | December 2013 | azgamingguidecom
GAMING NEWS
Slot Machines
amp Player Tracking
Saving Lives
Slot machine gaming data will now help detect and prevent
problem gambling according to researchers at the University
of Brescia and other institutions in Italy
Based on data from online gamblers who closed their ac-
counts betting patterns were identified leading up to the clo-
sure What researchers found was that wagers when plotted
on a graph alternated between slow increases to suddenly
dropping to very minimal bets The resulting picture looks like
a sawtooth These gamblers also exhibited the widest variance
in their bets The researchers have come to the conclusion that
this betting behavior on the part of these online gamblers is
not sustainable Prior to gambling information being purely
digital the data available to researchers now was extremely
hard to obtain in the past
Now researchers are beginning to partner with online gam-
bling sites and brick and mortar casinos Based on their paper
published in February in the online journal International Gam-
bling Studies the goal is to prevent gambling addiction and
having players lose too much money
The idea is to generate algorithms that can identify a playerrsquos
betting patterns as risk factors for problem gambling or an
unsustainable pattern
Why would an online gambling site or traditional casino even
be interested in this For one a casino can cater to self-aware
gamblers who want to participate in casino games but not to
the point where they have financial hardships develop an
addiction or potentially stop coming to the casino entirely
These self-aware gamblers could potentially remain as cus-
tomers rather than refrain from gambling Secondly casinos
can conclusively assist patrons with gambling problems rely-
ing on scientific data based on a patronrsquos own play Third
casinos can also use this as a tool to continue to improve their
reputations as socially responsible companies
The slot machine often cursed may become a savior
Celebrate the New Year at the Monsoon Nightclub this Dec 31
2013 by traveling back to the lsquo80s with Checkerrsquod Past Groove
to the best tunes of the 1980s as the clock ticks down to 2014
Therersquos a $10 cover at the door tickets are not required The
doors open at 9pm the music starts shortly thereafter and the
party doesnrsquot stop until well after midnight This is a 21 and
older event
Based in Yuma Checkerrsquod Past brings greetings from the 80s
Herky-jerky new wave new romantics sticky sweet synth-pop
Checkerd Past brings it to you in all its glittery glory All the
one-hit wonders of MTVs golden ageGary Newman Mad-
ness Thomas Dolby Modern English Haircut 100 plus Duran
Duran David Bowie Devo Men at Workthe list is pretty big
Checkerd Past is committed to keeping you entertained with
some of the best music that VH1 doesnt do specials on any-
more
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoPut
your dancing shoes on and come on out to the best New Yearrsquos
Eve party in Southern Arizona where you can relive the best
hits of the 1980s as we say hello to 2014rdquo Additional infor-
mation can be found at ddcazcom or by calling 866DDCWINS
RING IN THE NEW YEAR
80s STYLE
At the Monsoon Nightclub
Casinos were ready for the new $100 long before Oct 8
On pages 21 and 49 of this issue wersquove used images of the new
$100 bill Benjamin and the bill hersquos on sure look different than
what wersquove become accustomed to over the past several years
JCM the casino gaming industryrsquos leading bill validator compa-
ny worked together with the US Treasury Department and the
US Bureau of Engraving and Printing five years ago in order to
prepare for the new bill Only a select few JCM employees were
allowed to sign non-disclosure agreements with the US govern-
ment in order to work on the project Three years ago JCM re-
ceived proposed designs in order to begin updating their soft-
ware Back in February JCM received the new $100 bills minus
their serial numbers (making them invalid) for testing purpos-
es During the summer all of JCMrsquos bill validators in the field
received software upgrades to accept the new bills In some
casinos thatrsquos thousands of devices requiring service Around
the same time casinos trained their employees on the new bills
Now JCM is working on the next $100 due out in five years $
azgamingguidecom | December 2013 | Arizona Gaming Guide 23
GAMING NEWS
eading to Maricopa Prepare to fill your bellies with the help of Coolattas
iced lattes and donuts Harrahrsquos Ak-Chin Casino is ready to open the arearsquos
first and only Dunkin Donuts just in time for the New Year The shop will be the Casi-
norsquos fourth dining restaurant and is located near the main entrance next to Total Re-
wards
To prepare for the opening Harrahrsquos Ak-Chin Casino employees have been undergo-
ing training a sure indicator that munchkins and other sugary treats are just around
the corner for casino-goers
ldquoThere is a lot that goes into the opening of a Dunkinrsquo Donutsrdquo says Colin Ribble ex-
ecutive chef ldquoWe spent weeks in training and learned how to make donuts coffee
sandwiches and other tasty treats and also how to operate and maintain the produc-
tion equipmentrdquo
According to Chef Ribble in the final weeks of training employees were expected to be
able to make 140 donuts per hour (enough to fill a shops donut case) Each batch of
donuts is weighed and measured for length and height
ldquoEvery batch must meet the requirements or we canrsquot display the productrdquo he contin-
ued ldquoThe production process has been rigorous but the training is well worth it so we
can deliver a quality product to our customersrdquo
ldquoDunkinrsquo Donuts is one of the Valleyrsquos leading brands and wersquore thrilled to open the
first one in Maricopardquo said Robert Livingston vice president and general manager at
Harrahrsquos Ak-Chin Casino Dunkinrsquo Donuts will be open from 7am to 7pm daily For
more information on Harrahrsquos Ak-Chin Casino visit harrahsakchincom $
H
Dunkinrsquo Donuts serves up expansion
plans at Harrahrsquos Ak-Chin Casino Casino chef talks munchkins coffee and donuts
of a sudden the Lottery terminal
printed out a vast amount of paper-
work He asked the clerk how much
hersquod won but the clerk couldnrsquot tell
him anything except that it was
more than she could pay She gave
him the paperwork and told him he
would have to go to the Lottery office Vincente signed the back of the
ticket before he left the store went home and waited for his daughter
When his daughter arrived he said ldquoSomething good happened but I
donrsquot know how goodrdquo He then showed her the ticket She went to the
computer to check the numbers The next-to-the-last line had five
matching numbers the last line had two matching numbers and the
Powerball At the time neither knew how much the ticket was worth
At about 445 pm Vincente couldnrsquot wait any longer so he called the
Lottery to ask what five matching Powerball numbers were worth He
then told his daughter ldquoIrsquom the $1000000 winner theyrsquove been wait-
ing forrdquo It was a shock for both of them He didnrsquot tell his other chil-
dren because he wanted to be sure that hersquod really won Once he was
positive everything was in order his daughter took a picture of the
oversized souvenir check to send to the rest of the familyVincente
already knows what hersquos going to do with his winnings After some
house repairs and paying off a few bills the bulk of it is going to be
invested Hersquos not going to splurge hersquos well grounded in reality He
said ldquoMoney pays the bills but doesnrsquot make you happyrdquo $
For more info on the Arizona Lottery visit their website at arizonalotterycom For the
winning numbers call 4808297425 in Phoenix or 5203259141 in Tucson All other
areas in Arizona call 18004993798
azgamingguidecom | December 2013 | Arizona Gaming Guide 25
osh Shields of Phoenix likes to
buy Million Dollar Cash Bo-
nanza Scratchers because of the
$1000000 top prize Last Friday
after work he purchased several
Scratchers from a Lottery vending
machine and scratched them in the
car One of the tickets showed that he was a $1000000 winner After
checking the ticket a number of times Josh signed the back of it and
went home He checked online and realized that the Lottery closed at 5
pm he would have to wait the entire weekend before he could redeem
it In the meantime he told his parents and a close friend and had them
check the ticket Then he sat back to wait out the weekend which
seemed to be a lot longer than usual Josh a city government employee
chose the annuity rather than the lump sum Once he saw the actual
check the shock set in He would like to purchase a house and the
annuity will give him a guaranteed income for the next 20 years In
his spare time Josh enjoys spending time with his family and partici-
pating in outdoor activities such as basketball and camping Real peo-
ple do win but Josh is finding it hard to believe that he is one of them
ugust 28 2013 was a day of celebration for Vincente Ruiz of
Phoenix He redeemed his Powerball ticket from the draw of
August 21 2013 for $1000000 Vincente had purchased four lines
for the Powerball using his own numbers consisting of family birth-
days He put the tickets in the console of his truck and temporarily
forgot about them The other day Vincente went to the store to get a
soda and check his Powerball tickets The clerk scanned them and all
J News ARIZONA LOTTERY
By Cindy Esquer
A
26 Arizona Gaming Guide | December 2013 | azgamingguidecom
he Ferris Buellerrsquos Day Off slot by WMS embraces the
moviersquos credo that ldquolife moves pretty fast if you donrsquot
stop and look around once in a while you could miss itrdquo With
eight mini bonuses the game takes you through nearly all of the
memorable scenes from the classic 1980s movie
Picking bonuses spinning wheels and taking over the parade
in the Colossal Companion Spins feature will keep life interest-
ing Race to beat Principal Rooney and Ferrisrsquos mean sister Jean-
ie to the Bueller house in one exciting bonus Getting home be-
fore getting caught has never been this potentially lucrative
WMS recently implemented a brand new concept when devel-
oping their big brand name slot machines The basic idea is to
assign those employees in the game design division of the com-
pany who are really passionate about the brand to the game
Essentially the game designers behind this slot are all massive
Ferris Bueller fans Ultimately this approach translates into a
better representation of the movie in the slot
Beyond all the movie clips the custom voiceovers done by Edie
McClurg (Principal Rooneyrsquos secretary Grace) exclusively for
T
Bueller hellip Bueller hellip Bueller
this slot the music all the actorrsquos images there lies a slot filled
with fun and a lot of potential for big wins
The Colossal Companions Spins Feature is a random base game
feature and the main hook for the game Similar to the existing
Colossal Reels games by WMS the slot displays an extra set of reels to
the right of the main reel set Players now have a 35-line 5-reel
4-row reel set and a 75-line 5-reel 10-row reel set Any wins on
the Colossal Reels are doubled Bonus triggers are available on
both reel sets granting access to free spins or the Day Off Board
bonus screen Plus as in Colossal Reels any stacked wild sym-
bols on the main reel set transfer on to the Colossal Reels
Any three or more bonus symbols across both sets of reels trig-
ger the Colossal Free Spins bonus The Colossal Reels are availa-
ble during the free games and all pays on those reels are dou-
bled
The Day Off Board bonus screen is triggered during base game
or free game play by the car on the fifth reel The car then drives
up into the top screen and lands on a section of the board De-
pending on where the car stops indicates the awarded bonus
Players can expect credits or a wheel spin There are four wheels
to play (Ferris Wheel Cameron Wheel Rooney Wheel or
Sloane Wheel) each unlocking one of eight mini-bonuses based
on scenes from the film
They Bought It Pick one of three ways to fake an illness includ-
ing Fake a Stomach Cramp Moan and Wail or Lick Palms and
then receive credits
Bad Hair Day Pick a pencil from Gracersquos hair The longer the
pencil the more credits are awarded to the player
Work of Art Do you remember the museum scene Pick a paint-
ing for credits and a multiplier
Swing Batter Credits rack up while Cameron and Ferris hand
out at the ballpark ldquoSa-wing battardquo
Chez Quis This is a picking game set in the restaurant Players
Bet You Wonrsquot Believe This
Gaming regulators required some movie scenes in the slot to be edited
from PG-13 to PG
For licensing reasons the Red Wings logo on the hockey jersey worn by
Alan Ruck (Cameron) was removed and the Porsche convertible had to
appear as a red convertible with no association to Porsche
azgamingguidecom | December 2013 | Arizona Gaming Guide 27
select a sausage and have the ability to advance to pick for additional credits
Lucky Foot Rubbing the rabbit foot pays more and more credits
Car Trouble Fortunately the playerrsquos credit meter is also increasing and not de-
creasing like Ferris and Cameron want with the odometer of the ldquoborrowedrdquo car
On the Run This bonus is the highlight of all eight events Recreating the race
home Ferris Jeannie and Mr Rooney move (or lurch) towards their goal based on
which sneakers the player picks Make sure Ferris is home first to reap the highest
credit awards $
ALL OF THE
MEMORABLE SCENES
FROM THE CLASSIC
80s MOVIE
FERRIS BUELLERrsquoS Day Off TM 2013 Paramount Pictures All Rights Reserved
Insider Info
Penny Slot at 35 lines and a bonus Colossal Reel set with 75 extra lines
High bonus hit frequency WMS specifically wanted to capture the flavor of
the movie and put it into the slotrsquos game play (Lifersquos fastdont miss out)
Overall game hit frequency of 50 (Quite high for todayrsquos slots)
Payback percentages range from around 87 at the low end to 96 at the top
Play it right now at Talking Stick Resort
Plus itrsquos coming to Casino Arizona on Dec 3
Check our website for updates on new locations
CASINO DINING
At Wild Horse Pass Hotel amp Casino
Lone Butte Casino and Vee Quiva Hotel amp Casino
28 Arizona Gaming Guide | December 2013 | azgamingguidecom
Christmas Specials At Wild Horse Pass Hotel amp Casino Shularsquos Christmas Day Special
Wednesday December 25th 3pm to 8pm
$6599 per person includes Baby Spinach Salad with Pears Candied Walnuts
Bleu Cheese Crumbles Red Radish with Balsamic or Lobster Bisque 8oz
Shula Cut Filet Wild Mushroom Demi-Glaze Smoked Gouda Mashed Pota-
toes or Pan Seared Chilean Sea Bass with Wild Rice and Blood Orange Burre
Blanc and Chocolate Cake With Espresso Mint Sauce
Cafeacute 247 Christmas Day Special
Wednesday December 25th 11am to 8pm
$1795 per person includes Mixed Green Salad Grilled Pork Chop with Fruit
Chutney and Warm Bread Pudding
Christmas Specials At Lone Butte Casino Christmas Day Brunch At Verona Chophouse
Wednesday December 25th 11am to 6pm
$2999 per person includes Made-to-order Omelet Station Artisan Cured
Meats amp Cheeses Cocktail Shrimp Chilled Crab Claws Roasted Whole Turkey
with Traditional Gravy Salt Crusted Prime Rib Slow Cooked Tangerine
Glazed Ham Butter Whipped Potatoes Chocolate Covered Strawberries and
much more
Christmas Day Special At Cafeacute 247
Wednesday December 25th 11am to 8pm
$1299 per person includes Baby Field Green Salad with Candied Walnut and
Balsamic Vinaigrette Deep Fried Turkey or Citrus and Pineapple Glazed Ham
Creamed Corn Southern Mac rsquonrsquo Cheese Green Bean Casserole Roll and
Butter and Fresh Baked Slice of Apple Pecan or Pumpkin Pie with Whipped
Cream or a la mode
Christmas Specials At Vee Quiva Hotel amp Casino Ditkarsquos Christmas Day Menu
Wednesday December 25th Noon to 8pm
For only $3995 per person come and celebrate the Christmas Holiday with us
Enjoy the Freshest Ingredients and Finest Selection of USDA Prime Cuts
Your Choice of Caesar Salad Topped with Shredded Parmesan Cheese and
Garlic Croutons Mikersquos Salad Tossed with Pecans Goat Cheese Apples Cran-
berries with Fresh Balsamic Vinaigrette or the Wedge Salad Iceburg Lettuce
Topped With Apple Smoked Bacon Grape Tomatoes With Sliced Cucumber
and Topped with Danish Blue Cheese Dressing Sprinkled With Crumbled
Danish Blue Cheese or Enjoy Crab Bisque or Onion soup The Main course is
your choice of Grilled Lamb Chops with Mint Demi Glaze or 12oz of our Linz
Heritage Angus Prime Rib Slowly Roasted and Served with au jus Burgundy
Mushrooms and Creamy Horseradish Sauce Both Entreacutees Come with a Choice
of Creamed Spinach Creamed Corn Sauteacuteed Spinach and Mushrooms Fresh
Asparagus Sweet Mashed Potatoes or Mashed Red Skin Potatoes Finally
Indulge in Your Choice of Fresh Cregraveme Brule Peanut Butter Pie or Raspberry
Cheesecake
Coffee Shop 247 Christmas Eve
Tuesday December 24th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressings or
Cup of Broccoli Cheddar Soup Hand-Carved Roasted Pit Ham with Bourbon
Glaze served with Sweet Potato Mashed Roasted Butternut Squash served with
slice of Pecan Pie a la mode
Coffee Shop 247 Christmas Day
Wednesday December 25th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressing or
Creamy Chicken with Wild Rice Soup 8oz Roasted Prime Rib of Beef served to
your liking with au jus and Horseradish Sauce and Choice of Baked Potato or
Mashed Potatoes Fresh Medley of Vegetables and an Apple Crumb Tart
with Chantilly Cream for Dessert $
azgamingguidecom | November 2013 | Arizona Gaming Guide 29
30 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
ndian gaming is an economic powerhouse a recognized $27
billion industry within 237 Indian tribal casinos country-
wide that employ more than 650000 workers
What is not generally recognized is the paucity of Native Amer-
ican-owned business that supply goods and services to those
casinos --- an infinitely small number of Native-owned and op-
erated businesses that work with and profit from the estab-
lished gaming entities
In Arizona the Indian gaming industry amounts to some $17
billion Native gambling facilities are one of the top three indus-
tries in the entire state creating more than 15000 direct jobs and
in constant need of vendor assistance to keep them running
smoothly
Itrsquos big business a well-oiled machine in need of constant sup-
plies and services opportunities for small or start-up Native
business owners to position their fledgling efforts to be a part of
the action But if yoursquore an entrepreneur on the outside looking
in how do you get to become a player in the gaming game To
I
By Lee Allen
help answer that question a 4-member panel convened at the
recent Reservation Economic Summit conference at Wild Horse
Pass Hotel amp Casino in Chandler to conduct a Native 2 Native
seminar on the mysteries of gaming procurement and how
smaller players can also take a bite out of that industryrsquos eco-
nomic apple
While the gaming process is pretty similar from site to site pro-
curement processes may be unique from tribe to tribe and one
size may not fit all Creativity and flexibility may be required to
get recognized
rdquoThere are four culprits that impede Native American entrepre-
neursrdquo according to John James CEO of Gila River Gaming
Enterprises responsible for three tribally-owned gaming facili-
ties
ldquoNot enough economic infrastructure or start-up capitol is one
pitfall Inadequate strategic partnerships is another begging the
question --- why go it alone when therersquos strength in unity Be-
ginning businesses often lack specifics about important things
Left to right Debra GriffinmdashPresident of the Gila River Gaming Enterprises Board of Directors Derrick WatchmanmdashNavajo National Gaming Enterprises CEO and
Chairman of the Board of the National Council on American Indian Enterprise Development John JamesmdashCEO of Gila River Gaming Enterprises
TRIBAL NEWS
azgamingguidecom | December 2013 | Arizona Gaming Guide 31
like product pricing placement and promotion Therersquos an
admitted lack of expertise in a fledgling small business but you
donrsquot have to be an expert you just need the right channels to
find the necessary resources Overcome these problem areas and
you can live the dream of your imaginationrdquo
ldquoAlthough individual tribal casinos across the country frequent-
ly operate in unique fashion with dissimilar protocols they all
represent the established well-capitalized licensed provider
that understands the gaming industryrdquo said Derrick Watch-
man Navajo National Gaming Enterprises CEO and Chairman
of the Board of the National Council on American Indian Enter-
prise Development
But the big guys need the little guys to make things work ldquoWe
use businesses to operate our businessrdquo is how Judy Ferreira
Deputy Director of the Arizona Indian Gaming Association put
it
For instance says Watchman ldquoMost of us go with the big gen-
eral contractors but in order to get construction underway you
need support services --- things like trucking and trade input
that could be done by Native sub-contractors Operationally
furnishings and equipment or cleaning services could be pur-
chased from Native-owned businessesrdquo
Moderator Kenneth Manuel noted that Gila River Gaming En-
terprise is trying to bridge the ldquowe need you can providerdquo gap
with their program created to assist would-be entrepreneurs
ldquoThe program is designed to help community members looking
to start their own businesses to help supply our needs and itrsquos a
model that seems to be paying off as a number of Gila River
vendors are already on boardrdquo
In addition to site-specific training for enterprising Native busi-
nessmen and women the panel offered nuggets of good advice
All panelists nodded in agreement when the subject of network-
ing came up ldquoA lot of times people donrsquot know about existing
tribal businessesrdquo said Ferreira
ldquoCasinos require a lot of product but wersquore a competitive busi-
ness because revenue generation goes back to the triberdquo said
Debra Griffin President of the Gila River Gaming Enterprises
Board of Directors ldquoWe need competitive pricing for what we
buy in order to guarantee that tribal returnrdquo
The ability to respond is another prerequisite ldquoCasinos arenrsquot
an 8-to-5 businessrdquo said Watchman ldquoWersquore a 247365 opera-
tion If we need something on a Saturday night at midnight our
vendors need to make sure they can provide itrdquo
In assessing the keys to success for Native start-ups James
summed it up ldquoAt the end of the day if yoursquove got the right
product in the right market priced and promoted correctly all
the engines will be whistling the same happy tunerdquo For more
info on the event and the organization visit ncaiedorg $
32 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
istorians have immortalized Horace Greeleyrsquos words
ldquoGo West young man go Westrdquo Today his advice
would probably include the admonition ldquoLook to
south-of-the-border business folks look Southrdquo
This view toward Mexico was the theme for Business Beyond
Borders the recent Arizona Indian Gaming Associationrsquos annu-
al conference and EXPO held in Tucson Representing 17 of the
22 federally-recognized tribes in the state (that encompass more
than 90 of Indian people living on Arizona reservations) the
AIGA is a major player in Grand Canyon state gaming
ldquoMexico is important to Arizona in general --- and Indian casi-
nos in particular --- because Mexican visitors represent an excel-
lent target market for Southern Arizonarsquos gaming industry
most especially the Pascua Yaqui Casino Del Sol Resort and
Casino and Casino of the Sun as well as the three area Tohono
Orsquoodham properties --- their hotel and casino in Tucson another
casino in Sahuarita and a smaller casino in Whyrdquo says AIGA
Executive Director Valerie Spicer
ldquoItrsquos only been 10 years since Arizonarsquos gaming compact with
tribes was signed and the Arizona Benefits Fund was estab-
lished and wersquore already approaching the billion dollar mark in
contributions back to the state and its citizensrdquo Spicer said
Similar success stories are being reported nationwide among the
420 gaming facilities owned by 240 tribes in 28 states an eco-
nomic development effort that has resulted in the creation of
700000 jobs nationally (with 15000 of them in Arizona)
The three-day gathering in the Old Pueblo was held just 60
miles from the USMexico border --- billed as The Southwestrsquos
Foremost Gaming and Business Summit and Trade Show ---
that drew together some 300 tribal leaders casino executives
and business leaders from across the country to conceptualize a
gaming industryrsquos approach to cross-cultural marketing in or-
der to do business with Mexico
ldquoTherersquos no other conference like this in Indian Country focus-
ing on gaming and businessrdquo according to Spicer ldquoTribes want
to spur more economic development and businesses want to
learn how to partner with tribes This forum connects tribal en-
terprises with potential business partners for the benefit of allrdquo
Economic developer and international trade expert Felipe Gar-
cia of Visit Tucson was the keynote speaker ldquoNewly-released
statistics show 22 million people cross into Arizona from Mexi-
co every year --- thatrsquos 50000 travelers per day every day ---
and the World Tourism Organization is predicting the number
of people who cross international borders will double by 2030rdquo
he told conference attendees
ldquoThese are real people with real discretionary income That im-
pact in Southern Arizona is huge In Pima County alone it rep-
resents $1 billion dollars added to the local economy every year
mostly from shoppingrdquo
Citing a Mexican Visitors to Arizona study done by the Eller
College of Management at the University of Arizona Garcia
noted that 64 of all Mexican visitors to Arizona come here for
a leisure-time vacation and to shop
ldquoFrom a gaming industry standpoint casinos are missing a
good bet if they donrsquot focus more frequently on that South-of-
the-Border opportunity These visitors range from high-end
travelers who fly here on private airplanes to middle-class folks
with visas who have cash in their pockets and no aversion to
spending it
Terry Rambler who chairs the AIGA the Inter-Tribal Council of
Arizona and the San Carlos Apache Tribe noted ldquoThese are
tribes working together as a family to make the future better
This is how things are done working together to build a model
of cooperation that can be used in other economic venturesrdquo
For more info on the AIGA visit azindiangamingorg $
AIGA EXPO Luncheon Speaker Notah Begay III
(Navajo) is a pro golfer with 4 PGA tournament
wins and current entrepreneur of Kiva Sun Foods
H By Lee Allen
Left to Right Valerie SpicermdashDirector of the AIGA
Peter YucupiciomdashChairman of the Pascua Yaqui
Tribe Notah Begay IIImdashPGA golfer
Terry RamblermdashChairman of the AIGA Chairman
of the Inter-Tribal Council of Arizona and Chair-
man of the San Carlos Apache Tribe
34 Arizona Gaming Guide | December 2013 | azgamingguidecom
LAUGHLIN NEVADA Directory amp Gaming Statistics
Aquarius Casino Resort
800662LUCK
aquariuscasinoresortcom
1250+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps keno race
sports book
Avi Resort amp Casino
(Fort Mojave Tribe)
8004300721
avicasinocom
1000+ slots bingo blackjack table
games craps roulette poker room
keno racesports book KidsQuest
Colorado Belle Hotel Casino
8774600777
coloradobellecom
750+ slots blackjack table games
craps roulette poker room keno
racesports book Build your own
amazing burger at Pintrsquos Brewery
Riverside Resort Hotel amp Casino
8002273849
riversideresortcom
1300+ slots no smoking slot area
high limit slots area bingo black-
jack table games craps roulette
poker room keno racesports book
Pioneer Hotel amp Gambling Hall
8006343469
pioneerlaughlincom
490 slots blackjack table games
craps roulette sports book Make
sure to check out the video poker amp
reel slots
Harrahrsquos Laughlin
8004478700
harrahslaughlincom
900+ slots no smoking slot area
high limit slots area blackjack table
games craps roulette poker room
live keno racesports book
Golden Nugget Laughlin
8002371739
goldennuggetcomlaughlin
1000+ slots blackjack table games
craps roulette poker room sports
book Sign up for the playerrsquos club
and spin for free play
Edgewater Hotel Casino
8006774837
edgewater-casinocom
750+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps racesports
book Great all-around casino
We are not responsible for incorrect missing or outdated information To inform us of
updates please email editorazgamingguidecom The Nevada Gaming Control Board
publishes statistics on casino gaming activity in Nevada according to their statersquos gaming
regulations The most current data for Laughlin at press time is from three months prior
A negative hold percentage indicates that game overpaid during the stated month
Tropicana Laughlin
8002436846
tropicanaxcom
1000+ slots blackjack table games
craps roulette and a sports book
Stop in for lunch at Carnegiersquos or
the Poolside Cafeacute and enjoy the food
River Palms Resort Casino
8777877256
river-palmscom
550+ slots bingo blackjack table
games craps roulette sports book
Donrsquot miss the view of the river from
Dennyrsquos
Slots Hold Tables Hold
Loose $1 409 Craps 1371
25cent 481 Blackjack 21 1583
$5 527 Roulette 1900
Multi-Denom 565 Other Table Games 2456
5cent 609 Pai Gow Poker 2470
1cent 1049 Let It Ride 2549
Megabucks 1123 Three Card Poker 3390
Tight $25 1507
Other Hold Revenue Dollars
Loose Sports Pools 1489 Slots 291 mil
Race Books 1521 Tables 30 mil
Tight Live Keno 2835 Other 07 mil
Laughlinrsquos Gaming Statistics September 2013
36 Arizona Gaming Guide | December 2013 | azgamingguidecom
All-You-Can-Eat Baby Back Ribs Only $1295
During your next trip to Laughlin make sure to stop in at The Pioneer Hotel amp Gambling Hall for delicious All-You-Can-Eat
Baby Back Ribs for $1295 at the Boarding House Restaurant served from 4-9pm every Saturday Other specials include Steak amp
Lobster meal for only $1595 on Thursdays Prime Rib or Shrimp Scampi for $1595 on Fridays and their award-winning
Champagne Brunch for $1195 every Sunday from 8am-1pm For more information call 18555252125
LAUGHLIN NEVADA News
News LAUGHLIN NEVADA
azgamingguidecom | December 2013 | Arizona Gaming Guide 37
Laughlin Event Center Presents
Fourteen-time nominated and five-time Latin Grammy Award
winners Los Tigres Del Norte will perform live in concert Satur-
day May 3 2014 in the all new Laughlin Event Center Paquita
la del Barrio will open for Los Tigres Tickets from $30 will be
available at edgewater-casinocom soon Los Tigres del Nortersquos
ldquoNortentildeordquo music with its polka roots is blended with stories of
social injustice and news They have recorded more than 55
albums that have earned Gold and Platinum Records in the
United States and Mexico and have sold more than 32 million
records The San Jose California based band tours international-
ly and has a recording repertoire of over 500 songs and corridos
(ballads)
Grammy-nominated Paquita la del Barrio is a popular Mexican
singer of rancheras and other Mexican styles and is most fa-
mous for her advocacy against Mexicos machismo culture
which has made her popular especially with female audiences
She is known for her common song themes of women empow-
erment and man bashing Her signature phrase with which she
often teases male spectators in her shows is iquestMe estaacutes oyendo
inuacutetil (Are you listening good-for-nothing)
Aquarius Announces Second Annual
ldquoFeed a Familyrdquo Program Benefiting Local Families
ace|PLAY Members Can Contribute
Points Instead of Cash
For the second year in a row Aquarius Casino Resort presents
the ldquoFeed a Familyrdquo program that allows players to contribute
their ace|PLAY club points to help put a holiday meal on the
table of a tri-state family in need Players can contribute points
through Friday December 20 2013 ldquoLast year thanks to the
overwhelming generosity of our players we were able to help
more than 900 families through this groundbreaking programrdquo
said Aquarius Casino Resort General Manager Sean Ham-
mond ldquoGiving back to the community is an important part of
our culture at Aquarius and our players have embraced our
effortsrdquo said Kathy Hilderhof Vice President of Marketing and
Player Development at Aquarius For more info visit aquarius-
casinoresortcom and click on ace|PLAY $
Lo
s T
igre
s D
el N
ort
e P
aq
uit
a L
a D
el B
arr
io
Debbie ReynoldsmdashDec 4-7mdashRiverside
GlorianamdashDec 6mdashEdgewater
Holiday Dreams A Cirque SpectacularmdashDec 7mdashEdgewater
The Nutcracker Anaheim BalletmdashDec 12mdashRiverside
Charlie Daniels Band amp Montgomery GentrymdashDec 13mdashEdge
The DiamondsmdashDec 17-22mdashRiverside
Dirk ArthurmdashDec 27-30mdashHarrahrsquos
Mickey GilleymdashDec 27-31mdashRiverside
Frank Sinatra Jr Sinatra Sings SinatramdashDec 28mdashEdgewater
New Year FireworksmdashDec 31mdashRiverwalk by Colorado Belle
The Golden Boys starring Frankie Avalon Bobby Rydell and
Fabian FortemdashJan 4mdashEdgewater
Happy Birthday to The KingmdashJan 7mdashRiverside
Temptations Review with Dennis EdwardsmdashJan 11mdashEdge
Kingston TriomdashJan 14-19mdashRiverside
The FlamingosmdashJan 21-26mdashRiverside
Mickey GilleymdashFeb 3-8mdashRiverside
Oak Ridge BoysmdashFeb 10-16mdashRiverside
Paul AnkamdashFeb 15mdashEdgewater
Vicki Lawrence and MamamdashFeb 18-23mdashRiverside
Crystal GaylemdashFeb 27-Mar 2mdashRiverside
Larry Gatlin and The Gatlin BrothersmdashMar 4-9mdashRiverside
Eddie MoneymdashApr 11-14mdashRiverside
Vince GillmdashApr 19mdashRiverside
Great WhitemdashApr 25-27mdashRiverside
Los Lobos and Los Lonely BoysmdashApr 26mdashHarrahrsquos
CASINO ENTERTAINMENT Listings
38 Arizona Gaming Guide | December 2013 | azgamingguidecom
Apache Gold CasinomdashGlobe AZmdash8002722438
Cabaret Lounge
Live bands every weekend
BlueWater CasinomdashParker AZmdash8882433360
Dig Lounge
Variety including live bands karaoke amp DJsmdashDaily at 5pm
BlueWater Showroom
Wynona amp Big NoisemdashJan 25 2014
Kenny RogersmdashMar 22 2014
Casino ArizonamdashScottsdale AZmdash4808507777
The Showroom
Monday Night Showroom FootballmdashMondays during football season
Showstoppers Live Holiday SpectacularmdashNov 28-Dec21
The Whip-itsmdashDec 31
Strange Days (Doors Tribute)mdashJan 3-4
Pyromania (Def Leppard Tribute)mdashJan 10-11
Motley Cruersquod (Motley Crue Tribute)mdashJan 24-25
Queen Nation (Queen Tribute)mdashJan 31-Feb 1
The Arizona Room
Latin Fire Dance Nights (Learn to dance)mdashMon Tue from 6-8pm
Throwback ThursdaymdashThu from 9pm to 1am
Casino Del SolmdashTucson AZmdash5208386506
AVA Amphitheater
Tamal FestivalmdashDec 7
Cliff Castle CasinomdashCamp Verde AZmdash8003817568
Dragonfly Lounge
Variety including live bands karaoke amp DJsmdashLadies Night every Th
Open late on Fr amp Sa
Cocopah Resort CasinomdashSomerton AZmdash8002375687
Events
Los ApsonmdashDec 6-7
Karaoke with Bling BlingmdashWe-Fr at 8pm
La Vida Loca (Latin Music)mdashFr at 9pm
Variety of live music every Saturday night on the casino floor
Desert Diamond Casino ImdashTucson AZmdash8663329467
Monsoon Nightclub
Groovinrsquo FridaysmdashTucsons Funkiest Old School Dance Party
Noches CalientemdashSaturdays the hottest Tex Mex and Tejano music
Desert Diamond Casino IImdashSahuarita AZmdash8663329467
Sports Bar
Karaoke Night in the Sports BarmdashWednesdays 7-11pm
Live music or DJsmdashFridays amp Saturdays
Diamond Center
Sylvia Browne (Author amp Psychic)mdashDec 14
Stayinrsquo Alive (Bee Gees Tribute)mdashDec 28
STYXmdashJan 17 2014
Chris YoungmdashJan 18 2014
Fort McDowell CasinomdashFort McDowell AZmdash8008433678
Lucky 7 Saloon
Featuring a variety of live music every weekend
Events
New Yearrsquos Eve PartymdashDec 31
Harrahs Ak-Chin CasinomdashMaricopa AZmdash4808025000
The Lounge
Checkerrsquod PastmdashDec 6-7
The HamptonsmdashDec 13
Smooth GroovemdashDec 14
JJrsquosmdashDec 20-21
Chris JansonmdashDec 27
The DriftersmdashDec 28
Wild Wednesdays from Noon to 4pm fea tures Route 66 with
Danny DavismdashDec 4 Come Back BuddymdashDec 11 Band Stand
Shows 50rsquosmdashDec 18 Route 66mdashDec 29
Hot Latin Nights from 8pm to midnight on Thursdays fea tures
AzTexmdashDec 5 amp 19
New Yearrsquos CelebrationmdashDec 31 features The Rat Pack Returns at 6
Grammy-nominated Country singer and songwriter Chris
Young is returning to the Diamond Center on Saturday Janu-
ary 18 2014 for a special concert sponsored by KIIM 995 FM
Tickets start at $25 and are on sale now through Star Tickets
and at the casino Rewards Center Doors open at 7pm and the
show starts at 8pm
Drawn to the thrill of entertaining from an early age Chris
Young got his start in 2006 when he was declared the winner
of the TV talent show Nashville Star Hersquos topped the country
charts with hits like the Grammy-nominated Gettingrsquo You
Home Voices The Man I Want To Be and his platinum selling
single Tomorrow Young released his latest album AM in
September and has been touring with country superstar Brad
Paisley Chris Young last performed in the Diamond Center to
a sold out crowd in October of 2011
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoWersquore
thrilled to have Chris Young back in the Diamond Center to
share his unique Country sound Tickets sold out fast the last
time Chris played here so be sure to get yours earlyrdquo
Talking Stick Resort Presents
Roger Clyne amp The Peacemakers December 27-28 2013
Hometown favorites Roger Clyne amp The Peacemakers
are headed back to Arizona and to Talking Stick Resort
The rock-n-roll quartet will command the Showroom
stage on Dec 27-28 and perform such favorites
as Americano Green amp Dumb and Loco to Stay Sane For-
merly members of The Refreshments singer Roger
Clyne and drummer Paul PH Naffon created Roger
Clyne amp The Peacemakers in 1998 The Tempe-based
band would go on to release 10 albums and tour with
the likes of Johnny Cash Kid Rock and John Fogerty
Their latest album Unida Cantinardquo climbed to the num-
ber two spot on the Billboard Heatseekers charts and
peaked at number four on the 2011 iTunes Rock Al-
bums list Fans are in store for two nights of pure ener-
getic rock-n-roll as the band always delivers remarkable
performances Tickets for the concert are on sale now
Call 4808507777 and ask for the box office or visit their
website at talkingstickresortcom for more information
Editorrsquos Pick CASINO ENTERTAINMENT
azgamingguidecom | December 2013 | Arizona Gaming Guide 39
amp 8pm plus 56-Elvis Tribute at 10pm amp Midnight
Hon-Dah CasinomdashPinetop AZmdash8009298744
Timbers Lounge and Showroom
Munday FundaymdashComedy Show begins at 7pm
Live local talent Tuesday through Saturday
Lone Butte CasinomdashChandler AZmdash8009464452
Cascades Lounge
Phoenix area bands amp DJs offer free live entertainment
WemdashCountry Thmdash70rsquos Disco Funk FrmdashLatin SamdashTop 40Dance
Verona Chophouse
Talia Livemdash Saturdays 5-9pm
Sunday Jazz Brunch Livemdash10am-3pm
Mazatzal CasinomdashPayson AZmdash8007777529
Event Center
New Yearrsquos Eve Party with Night GroovemdashDec 31
New Yearrsquos Eve Lounge with Torres and HendrixmdashDec 31
Paradise CasinomdashYuma AZmdash8887774946
Sharkyrsquos Bar amp Bites
Featuring a variety of live music on the weekends
Quechan CasinomdashWinterhaven CAmdash8777832426
Sidewinders Bar amp Grill
Featuring a variety of live music on the weekends
Pipa Event Center
Paul Rodriguez Williams amp Lee Bobby LeemdashDec 13
Talking Stick ResortmdashScottsdale AZmdash4808507777
The Showroom amp Grand Ballroom
Aaron LewismdashDec 6
Vincente Fernandez JrmdashDec 7
Roger Clyne amp The PeacemakersmdashDec 27
STYXmdashJan 18 2014
Hot Tuna and Leon RussellmdashJan 24 2014
Twin Arrows Navajo CasinomdashFlagstaff AZmdash8559468946
Cover bands local regional amp headlining acts Call for info
Wild Horse Pass CasinomdashChandler AZmdash8009464452
AiRIA UnpluggedmdashLive music Fri amp Sat 4pm-2am
Encore LoungemdashFeaturing a variety of live music nightly
Classics With A TwistmdashFeaturing jazz music amp cocktails Thu-Sun
Showroom
DaughtrymdashDec 6
Eddie MoneymdashDec 7
Ana Barbara amp The Mariachi Sol de Mexico Jose FernandezmdashDec 13
Big Bad Voodoo DaddymdashDec 27
Chris Simpson and Adam Gropman (Comedy)mdashDec 28
PwerdrivemdashDec 31
AbbaFab (ABBA Tribute)mdashJan 4 2014
Yavapai CasinomdashPrescott AZmdash8007568744
Yavapai Cantina
Karaoke with Cruisinrsquo SusanmdashFr at 8pm-12am
Variety of live bands on Saturdays from 7 to 10pm Verify all details amp age restrictions (generally 21 amp over) for each event Venues times dates amp ticket
information are subject to change Photosimages copyright of the individual artist(s) photographer(s)
or venue(s) All Rights Reserved We are not responsible for incorrect missing or outdated information
40 Arizona Gaming Guide | December 2013 | azgamingguidecom
CASINO NIGHTLIFE
By Ramses Ja
manda Martinez aka DJ Juma is the newest jewel in Talk-
ing Stickrsquos crown Her mixes in the TSR Lounge have cap-
tivated partygoers for the past few months As a newer face I
felt I should introduce her to the readers of this column but
know that this goes way beyond a pretty face Juma is a skilled
DJ who has graced decks from coast to coast Now that she has
a new residency I thought Irsquod run a few questions by her
RJ How long have you been DJing
Irsquove been DJing since 2009 but Irsquove been messing around with it since
grade school I used to dress as Spinderella on Halloween I used to
make beats with my friends who were local artists thatrsquos what got me
started in music From there DJing just felt like a natural evolution of
my craft I have always felt very musically inclined so I am happy that
this is what I do for a living
RJ Tell me about your musical background
I started in radio way back in 2005 at 951 FM Latino Vibe Manic
Hispanic was the one who pulled me under his wing and showed me
how things worked I landed at Power 983 in 2008 and stayed there
until I made the move to 1015 JamZ In the mean time I started mak-
ing beats like I said and I guess being surrounded by so many talent-
ed DJs I started getting my equipment together and practicing
RJ What is your favorite type of music to spin
Irsquom the type to spin anything that people like to spin what makes peo-
ple move But my go-to music is usually 80s or 90s and of course
Spanish music because of my Latin background I guess that doesnrsquot
really answer the question but I guess my favorite music changes with
the crowd or the venue maybe even the time of year It just depends
Right now Irsquom spinning a lot of Top 40 and EDM because itrsquos really
working for my crowds
RJ Tell me about a typical night at the TSR Lounge at Talking
Stick
Im usually just paying attention to my mixes and the crowd Im
learning Im paying attention to my choices and selections Thats my
main focus I do it fearlessly because I never underestimate the audi-
ences ability to feel Music is the sixth element it brings nostalgia it
brings healing and it moves us I canrsquot feel anything but the music
A everything around me is a blur except the sound Its therapy for me
DJing has allowed me the chance to be free with no expectations espe-
cially from myself Its just about having fun at the party and I like
having fun at the party I see the audience make note of the atmos-
phere sometimes I listen to what the DJs did before me and I just basi-
cally remember that its about having fun and I free myself enough to
begin
RJ Any advice for anyone wanting to follow in your footsteps
A good DJ feels his or her groove and eventually gets a flow and begins
to connect with the music which connects to the audience In my case
Im a selector As Juma I select what I like People who come to groove
either love it or they learn it Theres a big difference between being a
DJ and being a selector I dont really even know if I consider myself a
DJ because DJing is a skill and an art form that is highly technical
Theres scratching involved theres blending involved theres accura-
cy and syncopation involved Those things Ive learned over time but
as a selector youre just narrating the emotions of the crowd I am
becoming a good DJ I am a great selector $
Talking Stick Resortrsquos TSR Lounge is located just downstairs
from the main casino floor in the Atrium The TSR Lounge fea-
tures a live DJ drink specials and a plush ambiance to enjoy
your weekends out Enjoy the party at the TSR Lounge every
weekend on Fridays from 8pm to 2am and Saturdays from 5pm
to 2am For more information visit talkingstickresortcom or
call 4808507777
Ramses Ja Rudi King-Taylor II
bullMusic DirectorOn-Air Host (3-7pm) for
KNRJ-FM 1011 The Beat
bullResident DJVJ for KTVK-3TV Friday 10am
bullHost of REDY Set Radio
bullOfficial Bum Squad DJ
bullDJ Vatican Member
bullFor more information on Ramses Ja visit his
website at wwwramsesjacom
Amanda Martinez DJ JUMA TSR
HOT DEALS
42 Arizona Gaming Guide | December 2013 | azgamingguidecom
Check out these great promotions we found for our read-
ers and fans No matter where you live in Arizona our
readers can take advantage of at least one of the items
listed below Put some cash in your pocket
Desert Diamond Casino Football Pickrsquoem Be one of 20 winners to predict the winning teams for
each Sunday and Monday NFL regular season games and
win $100-$500 in free play Then if you correctly predict
the winning teams in 197 or more 2013 NFL regular sea-
son games out of the 239 you could win $1000000
Mazatzal Hotel amp Casino Second Serving Tuesday Between 1pm and 5pm each Tuesday from now through
December 17 play at least $50 cash and receive $50 in
Bonus Maz Cash free play or play at least $100 cash and
receive $100 in Maz Cash free play Earn one reward each
week
Paradise Casino Toy amp Food Drive Now through December 15 bring in a new toy or food
item(s) with the original store receipt valued at $10 or
more (excluding tax) and receive up to $40 in Rewards
Play for your donation
Pick The Pros Be one of twenty weekly prize winners to pick the most
correct winning teams of the weekly NFL lineup includ-
ing a tie-breaker and win up to $100 in Rewards Play
Quechan Casino Resort Sunday Funday Sundays in December a lucky winner will be drawn eve-
ry 30 minutes from 12pm ndash 630pm for $100 in Rewards
Play And at 7pm one lucky winner will win $1000
Twin Arrows Navajo Casino Resort Holiday Room Special Now through December 27 players can enjoy a resort
room for only $59 plus tax per night from Sunday
through Thursday and $99 plus tax on Friday and Satur-
day When visiting on Tuesdays and Thursdays win up
to $2000 cash during the drawings held every half hour
from 7pm to 10pm $ For complete rules regulations and restrictions visit each casinorsquos players
club for more details Players must be 21 or older and donrsquot forget that casino
management reserves all rights with the promotions listed on this page
Apache Gold Casino Resort decides to
through the end of 2013
Did you get an offer for free play from a casino Through
December Apache Gold Casino Resort will double it
Buckyrsquos Casino In Prescott Presents
This exciting extension to 3-Card Poker gives players the
ability to use their cards and the dealerrsquos cards to make a
5-card poker hand with pays for 3-of-a-kind or better
44 Arizona Gaming Guide | December 2013 | azgamingguidecom
Casino Sessions Seats Smoke-Free Area Electronic Late Night
Apache Gold Su We Th at Noon Fr amp Sa at
7pm 1st Mo of the month at 7pm 200 No No No
BlueWater Mo-We 430pm Su at 1130am 400 Yes Yes No
Casino Arizona Mo-Su at 630pm
Daily Matinees at 1230pm 1000 Yes Yes
L8 Nite Bingo Fr amp Sa
Doors at 10pm Games at midnight
Casino Del Sol Daily at Noon 130 215 630 amp
715pm 600 Yes Yes Cosmic Bingo Sa at 11pm
Cocopah Daily at 130 amp 630pm 350 Yes Yes No
Desert Diamond I Th-Mo 130 2 6 630 amp 7pm 270 No Yes No
Fort McDowell Sa amp Su at 645am We-Mo at
9am Daily at 1230 amp 630pm 1275
Yes (2 sections enclosed or in
general seating)
Yes Fr amp Sa at 1210am
Call for Lunar Bingo schedule
Harrahrsquos Ak-Chin We-Su at 1130am 230 330
and 630pm 470 Yes Yes No
Lone Butte
Sa amp Su at 10am Noon 345
530pm Daily at Noon amp
630pm
750 Yes Yes BAD Bingo 2 Fr at 1130pm amp
BAD Bingo Sa at 1130pm
Mazatzal Mo-Th at Noon Tu amp Th at
630pm 280 Yes Yes No
Paradise Daily at 130 amp 6pm 300 Yes Yes Call for Kozmic Bingo
amp Other Special Dates
Vee Quiva Daily at Noon amp 630pm 366 Yes Yes Bingo Eclipse Sa at 11pm
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4am Sunday to 4am Monday
CASINO BINGO DIRECTORY
Green MPBingo Jackpot won for $27038 at Fort McDowell Casinorsquos Bingo Hall
Cheryl L won the $2703800 Green MPBingo progressive jackpot while playing at Fort
McDowell Casino in Phoenix AZ Playing on the PhD tablet from Planet Bingo Cheryl
won the big one for $2703800 against the 1 Vertical amp 1 Horizontal line pattern Fort
McDowell Casino has been awarding some of the largest MPBingo jackpots for almost 10
years Thousands of players have won millions of dollars
For more information about Fort McDowell Casino session times specials and events
phone 1-800-THE-FORT or visit fortmcdowellcasinocom $
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
1 7 8
5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
9 3 6
1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
Bally TechnologiesmdashNew Slots Coming Soon GREAT GAMES
azgamingguidecom | December 2013 | Arizona Gaming Guide 13
ally Technologies has an extensive history with
the iconic Playboy brand Games they have pro-
duced include Playboy Platinum Playboy Girls of Cana-
da Playboy Hot Zone Playboy Muy Caliente and Playboy
Playmate Party to name a few Joining these popular titles is a
new game that takes the classic Playboy era of the 60s
and 70s and combines it with another piece of Ballyrsquos
heritage ndash pinball
Prizeball Playboy is delivered on Ballyrsquos towering ALPHA 2
Pro Series V2242 cabinet In case you were wondering what
the ldquo2242rdquo stands for itrsquos the size of the screens That
means you get a 22-inch screen for the reels and an
enormous 42-inch screen for the pinball action Yoursquoll
get the look and feel of pinball actionhellipwithout the tilt
Prizeball Playboy comes with several great bonus features
There are of course everyonersquos favorite Free Games
Playboy Key symbols on reels two three and four trigger 10
free spins with a 2X multiplier
The real fun begins when Pinball symbols hit on reels
two three and four (in either free games or base game)
This means yoursquove hit the Prizeball Bonus Yoursquoll get
one to five pinballs depending on your bet with five
being at max bet Launch the pinballs up
into the top screen where theyrsquoll bounce
and spin racking up credits as they go
If Playboy just isnrsquot your thing donrsquot
worry Bally has two additional versions of this game
planned The first is Prizeball Ballyhoo which harkens
back to the first game Ramond T Moloney created
when founding Bally back in 1932 The final edition of
the trio will be Prizeball Dragon which offers a fun and
hopefully lucky Asian-theme to the game Watch for
Prizeball Playboy in the coming months $
By Riley Meredith
B
ldquoPLAYBOYrdquo - copy 2013 Playboy PLAYBOY and Rabbit Head Design and BUNNIES are marks of Playboy and under license by Bally Gaming Inc
14 Arizona Gaming Guide | December 2013 | azgamingguidecom
h ldquoWhat a feelingrdquo Thatrsquos what all us
slot players everywhere will soon be
cheering when Aristocratrsquos new Flashdance
slot game dances its way across the casino
floors here in Arizona Flashdance is a new
50-line 5-level progressive video slot game
that is as much fun as the iconic movie itrsquos
based on All our favorite characters from the
movie are in the game along with songs from
the legendary soundtrack Hi-def sound and
a surround sound iChair completely immers-
es you in the game for a fun time that will
have you break dancing in the aisles and
spinning on your backs with excitementmdash
guaranteed
Bonus features include Maniac Free Spins
where players collect Sticky Scatters to in-
crease wins What a Feeling Free Spins where
players collect Scatters to unlock free spin
games in the top box to produce more wilds
and wilds cascade to lower games creating
more wins Dynamic Stacked Symbols where
stacked symbols increase wins the I Love
Rock lsquonrsquo Roll Remix where symbols remix for
a chance to win more credits and the
Flashdance Progressive where players collect rec-
ords to determine their progressive jackpot
prize
O
GREAT GAMES New Slots Coming Soon
Flashdance
By Aristocrat
n the red glittery heels of the suc-
cessful THE WIZARD OF OZ Ruby
Slippers game comes the Ruby Slippers 2 slot
a whole new experience in Land of OZ
The Ruby Slippers 2 theme offers exciting
bonuses that feature both of your favorite
Witches Watch as bubbles land on the
reels in the Glinda the Good Witch fea-
ture adding up to five WILD Reels that
can be multiplied up to 10X The Wicked
Witch feature adds two reels to the array
and Winged Monkey characters fly over
the reels adding more of one symbol for
increased chances at 6 and 7-of-a-kind
pays But thatrsquos not all The Free Spin
Bonus allows you to collect symbols to
travel down the Yellow Brick Road with
Dorothy and her friends as you try to
reach the Wizard of OZ and receive a
prize of up to 125X And with every fea-
ture enhanced by a motion chair yoursquoll
experience immersion into the whimsical
Land of OZ like never before
O
Ruby Slippers 2
By WMS Gaming
ruzersquos prize selection themed game
Platinum Jackpot is the first I-Deluxe
game that offers 2 Jackpot Levels which can
be won at the same time This 5-reel 30-line
stepper will have players sitting on the edge
of their seats When 5 or more Bonus symbols
appear the Platinum Prize Selection is trig-
gered The more Bonus symbols that appear
in triggering the selection the more Platinum
Prize Selections are awarded Each Prize Se-
lection offers a random roulette spin to deter-
mine a credit award And when the random
roulette spin lands on either the Minor or
Platinum Jackpot that Jackpot is won and
your Prize Selection is returned for another
chance If the second Jackpot is won during
the selection you are awarded both Jackpots
and the selection will continue until over
The 7 Free Games then begin with the oppor-
tunity to retrigger
A
Platinum Jackpot
By Aruze Gaming
he Arena Poker Room at Talking Stick Resort in Scotts-
dale Arizona is hosting their 11th annual No Limit Texas
Hold lsquoEm Christmas Toy Drive Poker Tournament on Decem-
ber 21
There is a $12500 guaranteed prize pool and sign-ups begin
Monday December 16th at the main poker cage
As players sign up theyrsquoll donate one new unwrapped toy val-
ued at $10 or more to the Salt River Pima-Maricopa Indian
Community Christmas Toy Drive and pay a $25 tournament
service fee
Entries are limited to the first 400 sign-ups and each player be-
gins with $1500 in chips Paying an extra $10 staff appreciation
gets players an additional $1500 in chips
Each round is 20 minutes long with the first round blinds start-
ing at $25 and $50 The seventh round will have $700 and $1500
blinds All subsequent rounds will have their blinds and limits
doubled until the end of the tournament
The top 40 finalists win at least 8 or $50 of the prize pool with
third place taking home 112 or $1400 second place netting
168 or $2100 and first place bringing in 248 or $3100
More info on the event is available at the Arena Poker Room by
calling 4808507777 or by visiting talkingstickresortcom $
T
GREAT GAMES Table GamesmdashPoker
16 Arizona Gaming Guide | December 2013 | azgamingguidecom
Texas Hold rsquoEm
X-mas Toy Drive
Poker Tourney
at TSRrsquos Arena
18 Arizona Gaming Guide | December 2013 | azgamingguidecom
and how to come to terms with random behavior
WINNING WAYS Hints amp Tips
was visiting a casino recently during a new game install
wearing my Arizona Gaming Guide company shirt when a
slot player named Mary approached me filled with questions
and comments about our magazine As my team and I are al-
ways excited to meet and talk with our fans I was more than
happy to sit down and have a discussion with Mary However
thirty minutes later I had to excuse myself and get back to work
although I would have loved to continue talking with her
Mary had some excellent questions for me conundrums that I
know many slot enthusiasts have pondered Hopefully I was
able to dispel many of her misconceptions about casino gaming
and that the answers I provided her will also clear up any con-
fusion other players may have as well What follows is the con-
versation I had with Mary
Mary My favorite section in your magazine is ldquoPlayers Talkrdquo
What is your background and how do you know the answers
to all the questions
Me My entire team and I have experience working in the casi-
no gaming industry We have all designed developed pro-
grammed and tested slot machines and other casino games
Chris our Publisher created math models for several major slot
machine manufacturers and was also a Game Design Manager
for many years Liz our Managing Director worked as a Math-
ematician in the industry as well as a Compliance Manager and
Software Tester I designed slot games and was eventually pro-
moted to Game Producer Alex one of our contributing writers
was a software programmer of all different types of casino
games Sami worked in Compliance and is familiar with the
rules and regulations governing various gaming jurisdictions
Alexandra our Editor has held several executive positions in
casinos including Slot Director We all love casino games and
are eager to share all the knowledge and experience wersquove ac-
quired over the years with all our readers and fellow casino
enthusiasts
Mary Do my bonus picks matter I always feel like I pick the
smallest amount
Me Sometimes your picks donrsquot matter and if a regulatory
agency feels that a game may be misleading to the players they
will force the manufacturers to include a comment in the help
screen that clearly states whether bonuses are predetermined
One general rule of thumb ndash if values are revealed at the conclu-
sion of a bonus then that bonus is not predetermined If you
picked 100 credits but to the right of your pick is 1000 credits
then you could have won the 1000 credits had you picked that
selection However bonuses that do not reveal whatrsquos behind
I By Lana Hartmann
the other objects are usually predetermined In other words the
random number generator is choosing values for the players
Mary Why do I feel as though I win more often when I pull
out my playerrsquos club card Does using my card affect whether
I win or lose
Me Using a playerrsquos club card does not affect whether you win
or lose because the slotrsquos RNG is not influenced by any other
part of the slot machine This is a gaming regulation around the
world and independent testing laboratories verify that this is
the case on every slot What you are observing is the result of
random behavior
Mary Should I avoid playing on a slot machine that just hit a
big win bonus or jackpot
Me Herersquos an example I like to use in order to answer your
question Imagine a completely fair silver dollar that is the coin
is uniformly weighted and has a heads and a tails When
flipped this coin lands either on heads or tails randomly Now
letrsquos pretend we have three people flipping their own fair silver
dollars lined up like you guessed it slot machines These three
people constantly flip their fair silver dollar We watch them for
a while and notice that the first person has flipped ten heads out
of the last ten flips the second person has flipped five heads
and five tails in the past ten flips and the third person has
flipped ten tails during the last ten flips Which of these three
people would you approach and make a wager with them that
their next coin flip is heads My guess is that yoursquoll answer one
way and the next person who walks by in the casino will an-
swer differently as will the following hundred casino visitors
who happen to pass by Mathematically and logically everyone
knows that the next coin flip by any of the three people will
have the exact same chances of being heads or tails That is the
chances that the first person flips heads is 50 tails is also 50
the second personrsquos coin has the same probabilities and so on
The fair silver dollar doesnt know or care about what happened
in the past The next coin flip is just that a fair and random coin
flip People however especially those who are willing to wager
their hard earned money do care about the past and how it
might influence the future
Mary Why does it take me forever to get a bonus and the per-
son playing next to me sits down and hits one right away
Me Mary all slot machines use a fair random number genera-
tor that has been tested by an independent laboratory for accu-
racy As a result if the slotrsquos mathematics have odds of letrsquos
pretend 1 in 150 of hitting a bonus a player can hit the bonus
azgamingguidecom | December 2013 | Arizona Gaming Guide 19
WINNING WAYS
on the first spin then the second then the third and then not at
all for hundreds of spins again On average after hundreds of
thousands of spins on the slot it will have awarded a bonus
roughly once every 150 spins Unfortunately at that moment
your slotrsquos RNG wasnrsquot drawing the bonus out of the bag and
the slotrsquos RNG next to you was If a slotrsquos bonus happens once
every 150 spins you can reasonably expect the bonus to trigger
within three times that number or 450 spins But that doesnt
mean it will or has to happen within those 450 spins Remember
your previous question Maybe we should go over my answer
again By the way the only way of figuring out how often a
slotrsquos bonus hits is to count your total spins and divide that by
the number of bonuses you had and do this repeatedly across
multiple play sessions And make sure to keep reading our
magazine as we divulge these probabilities as well
Mary People talk about loose machines and tight machines
and then people talk about a slotrsquos payback percentage
Whatrsquos the difference
Me ldquoLooserdquo to me means the slotrsquos payback percentage is high
say 96 and the casinorsquos hold percentage is low or 4 making
a total of 100 Most high denomination slots and most video
poker games are ldquolooserdquo ldquoTightrdquo to me means the exact oppo-
site That is the payback percentage is low say 86 and the
casinorsquos hold percentage is high 14 Now the payback per-
centage is an expression of the long run monetary odds of a slot
machine or other casino game So a payback percentage of 86
means that over time the slot takes in more money than it pays
out If a payback percentage were to be 115 the slot would
pay out more money than it takes in over the long run This
kind of slot does not exist Remember that casinos are in busi-
ness to make money and their hold percentage is an expression
of that profit Any casino game you play is one that you are
guaranteed to lose at over time There is no way around the fact
that we are playing a losing game Anyone who says differently
is lying or doesnt logically comprehend how casinos and their
games work ldquoLooserdquo to most players means the slot pays pays
frequently pays big or is paying right now ldquoTightrdquo to most
players means the opposite of ldquolooserdquo but generally both words
have nothing to do with my interpretation of the payback per-
centage As a matter of fact players may describe a machine as
ldquolooserdquo even though it is actually one of the ldquotightestrdquo machines
on the slot floor in terms of payback percentage Remember my
coin flipping example The slotrsquos RNG can produce winner after
winner right in a row but in the long run it all evens out
Ultimately I think I helped Mary resolve some of the issues she
had questions about I know that many of you have the same
questions based on your Facebook comments emails and
letters that we get so I hope I helped you too Remember that
casino games including slots are based on purely random
events that are out of our control There are ways to improve
your odds in blackjack and the slots but ultimately winning is
based on luck timing fate or whatever else you want to call
that next big win bonus or jackpot Have fun $
azgamingguidecom | December 2013 | Arizona Gaming Guide 21
GAMING NEWS
rawing Dead is a documentary film about the highs and lows of
online poker from two very different perspectives a profession-
al poker player worth millions and a gambling addict
Michael Korpi Jr had it all Straight As star athlete talented musician
but his weakness for online poker derailed his life Now hersquos walking
across the country with his two dogs Blackjack and Buddy in an effort to
raise awareness for problem gambling Dusty Schmidt was once known
as one of the top amateur golfers in southern California before a heart
attack at age 23 took him off the golf course and put him in front of a
computer screen Four million dollars later he is regarded as one of the
worlds best online poker players
Poker was once a blue collar game played in smoky back rooms over
green felt tables until a chubby accountant from Tennessee shocked the
world by turning a $39 buy in on an online poker site into a $25 million
dollar first prize at the 2003 World Series of Poker Over the next few
years the entire world learned the game of No Limit Texas Hold Em If
you watched the poker boom on TV like the rest of us it seemed like
everyone was getting rich Some were but the fundamental rule of any
game involving chance in order for one to win another must lose The
truth behind the hype is that there is a dark side to this game one that
you wont see on ESPN From the Poker Boom of 2003 to ldquoBlack Fridayrdquo
April 15th 2011 when the US Department of Justice shut down online
poker Drawing Dead follows the lives of two players Michael and
Dusty as they deal with the highs and the lows of Americas future fa-
vorite pastime online poker To find out more about the film point your
browser to drawingdeadpokerdoccom $
D
he Arizona Department of Gaming recently announced that tribal contribu-
tions to the state from gaming revenue will be approximately $239 million
for the quarter that ended September 30 2013 Tribal contributions are within a
thousand dollars when compared to the same quarter last year
The quarterly tribal contributions to the Arizona Benefits Fund will be distribut-
ed as follows
Instructional Improvement FundEducation $11909047
Trauma and Emergency Services Fund $ 5954524
Arizona Department of Gaming operating costs $ 2150510
Arizona Wildlife Conservation Fund $ 1701293
State Tourism Fund $ 1701293
Problem Gambling Education Treatment and Prevention $ 477891
TOTAL tribal contributions for the quarter ended Sept 30 2013 $23894558
The Arizona Department of Gaming in partnership with Arizonarsquos tribes regu-
lates Indian gaming Under the Arizona Tribal-State Gaming Compact tribes
with casinos contribute one to eight percent of their Class III gross gaming reve-
nue to the state cities towns and counties In Arizona Class III gaming includes
slot machines jackpot poker blackjack keno and off-track pari-mutuel
betting There are currently 23 Class III casinos in the state Tribes send contribu-
tions to the state Arizona Benefits Fund every three months For more info about
the Arizona Department of Gaming visit their website at azgaminggov $
T
22 Arizona Gaming Guide | December 2013 | azgamingguidecom
GAMING NEWS
Slot Machines
amp Player Tracking
Saving Lives
Slot machine gaming data will now help detect and prevent
problem gambling according to researchers at the University
of Brescia and other institutions in Italy
Based on data from online gamblers who closed their ac-
counts betting patterns were identified leading up to the clo-
sure What researchers found was that wagers when plotted
on a graph alternated between slow increases to suddenly
dropping to very minimal bets The resulting picture looks like
a sawtooth These gamblers also exhibited the widest variance
in their bets The researchers have come to the conclusion that
this betting behavior on the part of these online gamblers is
not sustainable Prior to gambling information being purely
digital the data available to researchers now was extremely
hard to obtain in the past
Now researchers are beginning to partner with online gam-
bling sites and brick and mortar casinos Based on their paper
published in February in the online journal International Gam-
bling Studies the goal is to prevent gambling addiction and
having players lose too much money
The idea is to generate algorithms that can identify a playerrsquos
betting patterns as risk factors for problem gambling or an
unsustainable pattern
Why would an online gambling site or traditional casino even
be interested in this For one a casino can cater to self-aware
gamblers who want to participate in casino games but not to
the point where they have financial hardships develop an
addiction or potentially stop coming to the casino entirely
These self-aware gamblers could potentially remain as cus-
tomers rather than refrain from gambling Secondly casinos
can conclusively assist patrons with gambling problems rely-
ing on scientific data based on a patronrsquos own play Third
casinos can also use this as a tool to continue to improve their
reputations as socially responsible companies
The slot machine often cursed may become a savior
Celebrate the New Year at the Monsoon Nightclub this Dec 31
2013 by traveling back to the lsquo80s with Checkerrsquod Past Groove
to the best tunes of the 1980s as the clock ticks down to 2014
Therersquos a $10 cover at the door tickets are not required The
doors open at 9pm the music starts shortly thereafter and the
party doesnrsquot stop until well after midnight This is a 21 and
older event
Based in Yuma Checkerrsquod Past brings greetings from the 80s
Herky-jerky new wave new romantics sticky sweet synth-pop
Checkerd Past brings it to you in all its glittery glory All the
one-hit wonders of MTVs golden ageGary Newman Mad-
ness Thomas Dolby Modern English Haircut 100 plus Duran
Duran David Bowie Devo Men at Workthe list is pretty big
Checkerd Past is committed to keeping you entertained with
some of the best music that VH1 doesnt do specials on any-
more
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoPut
your dancing shoes on and come on out to the best New Yearrsquos
Eve party in Southern Arizona where you can relive the best
hits of the 1980s as we say hello to 2014rdquo Additional infor-
mation can be found at ddcazcom or by calling 866DDCWINS
RING IN THE NEW YEAR
80s STYLE
At the Monsoon Nightclub
Casinos were ready for the new $100 long before Oct 8
On pages 21 and 49 of this issue wersquove used images of the new
$100 bill Benjamin and the bill hersquos on sure look different than
what wersquove become accustomed to over the past several years
JCM the casino gaming industryrsquos leading bill validator compa-
ny worked together with the US Treasury Department and the
US Bureau of Engraving and Printing five years ago in order to
prepare for the new bill Only a select few JCM employees were
allowed to sign non-disclosure agreements with the US govern-
ment in order to work on the project Three years ago JCM re-
ceived proposed designs in order to begin updating their soft-
ware Back in February JCM received the new $100 bills minus
their serial numbers (making them invalid) for testing purpos-
es During the summer all of JCMrsquos bill validators in the field
received software upgrades to accept the new bills In some
casinos thatrsquos thousands of devices requiring service Around
the same time casinos trained their employees on the new bills
Now JCM is working on the next $100 due out in five years $
azgamingguidecom | December 2013 | Arizona Gaming Guide 23
GAMING NEWS
eading to Maricopa Prepare to fill your bellies with the help of Coolattas
iced lattes and donuts Harrahrsquos Ak-Chin Casino is ready to open the arearsquos
first and only Dunkin Donuts just in time for the New Year The shop will be the Casi-
norsquos fourth dining restaurant and is located near the main entrance next to Total Re-
wards
To prepare for the opening Harrahrsquos Ak-Chin Casino employees have been undergo-
ing training a sure indicator that munchkins and other sugary treats are just around
the corner for casino-goers
ldquoThere is a lot that goes into the opening of a Dunkinrsquo Donutsrdquo says Colin Ribble ex-
ecutive chef ldquoWe spent weeks in training and learned how to make donuts coffee
sandwiches and other tasty treats and also how to operate and maintain the produc-
tion equipmentrdquo
According to Chef Ribble in the final weeks of training employees were expected to be
able to make 140 donuts per hour (enough to fill a shops donut case) Each batch of
donuts is weighed and measured for length and height
ldquoEvery batch must meet the requirements or we canrsquot display the productrdquo he contin-
ued ldquoThe production process has been rigorous but the training is well worth it so we
can deliver a quality product to our customersrdquo
ldquoDunkinrsquo Donuts is one of the Valleyrsquos leading brands and wersquore thrilled to open the
first one in Maricopardquo said Robert Livingston vice president and general manager at
Harrahrsquos Ak-Chin Casino Dunkinrsquo Donuts will be open from 7am to 7pm daily For
more information on Harrahrsquos Ak-Chin Casino visit harrahsakchincom $
H
Dunkinrsquo Donuts serves up expansion
plans at Harrahrsquos Ak-Chin Casino Casino chef talks munchkins coffee and donuts
of a sudden the Lottery terminal
printed out a vast amount of paper-
work He asked the clerk how much
hersquod won but the clerk couldnrsquot tell
him anything except that it was
more than she could pay She gave
him the paperwork and told him he
would have to go to the Lottery office Vincente signed the back of the
ticket before he left the store went home and waited for his daughter
When his daughter arrived he said ldquoSomething good happened but I
donrsquot know how goodrdquo He then showed her the ticket She went to the
computer to check the numbers The next-to-the-last line had five
matching numbers the last line had two matching numbers and the
Powerball At the time neither knew how much the ticket was worth
At about 445 pm Vincente couldnrsquot wait any longer so he called the
Lottery to ask what five matching Powerball numbers were worth He
then told his daughter ldquoIrsquom the $1000000 winner theyrsquove been wait-
ing forrdquo It was a shock for both of them He didnrsquot tell his other chil-
dren because he wanted to be sure that hersquod really won Once he was
positive everything was in order his daughter took a picture of the
oversized souvenir check to send to the rest of the familyVincente
already knows what hersquos going to do with his winnings After some
house repairs and paying off a few bills the bulk of it is going to be
invested Hersquos not going to splurge hersquos well grounded in reality He
said ldquoMoney pays the bills but doesnrsquot make you happyrdquo $
For more info on the Arizona Lottery visit their website at arizonalotterycom For the
winning numbers call 4808297425 in Phoenix or 5203259141 in Tucson All other
areas in Arizona call 18004993798
azgamingguidecom | December 2013 | Arizona Gaming Guide 25
osh Shields of Phoenix likes to
buy Million Dollar Cash Bo-
nanza Scratchers because of the
$1000000 top prize Last Friday
after work he purchased several
Scratchers from a Lottery vending
machine and scratched them in the
car One of the tickets showed that he was a $1000000 winner After
checking the ticket a number of times Josh signed the back of it and
went home He checked online and realized that the Lottery closed at 5
pm he would have to wait the entire weekend before he could redeem
it In the meantime he told his parents and a close friend and had them
check the ticket Then he sat back to wait out the weekend which
seemed to be a lot longer than usual Josh a city government employee
chose the annuity rather than the lump sum Once he saw the actual
check the shock set in He would like to purchase a house and the
annuity will give him a guaranteed income for the next 20 years In
his spare time Josh enjoys spending time with his family and partici-
pating in outdoor activities such as basketball and camping Real peo-
ple do win but Josh is finding it hard to believe that he is one of them
ugust 28 2013 was a day of celebration for Vincente Ruiz of
Phoenix He redeemed his Powerball ticket from the draw of
August 21 2013 for $1000000 Vincente had purchased four lines
for the Powerball using his own numbers consisting of family birth-
days He put the tickets in the console of his truck and temporarily
forgot about them The other day Vincente went to the store to get a
soda and check his Powerball tickets The clerk scanned them and all
J News ARIZONA LOTTERY
By Cindy Esquer
A
26 Arizona Gaming Guide | December 2013 | azgamingguidecom
he Ferris Buellerrsquos Day Off slot by WMS embraces the
moviersquos credo that ldquolife moves pretty fast if you donrsquot
stop and look around once in a while you could miss itrdquo With
eight mini bonuses the game takes you through nearly all of the
memorable scenes from the classic 1980s movie
Picking bonuses spinning wheels and taking over the parade
in the Colossal Companion Spins feature will keep life interest-
ing Race to beat Principal Rooney and Ferrisrsquos mean sister Jean-
ie to the Bueller house in one exciting bonus Getting home be-
fore getting caught has never been this potentially lucrative
WMS recently implemented a brand new concept when devel-
oping their big brand name slot machines The basic idea is to
assign those employees in the game design division of the com-
pany who are really passionate about the brand to the game
Essentially the game designers behind this slot are all massive
Ferris Bueller fans Ultimately this approach translates into a
better representation of the movie in the slot
Beyond all the movie clips the custom voiceovers done by Edie
McClurg (Principal Rooneyrsquos secretary Grace) exclusively for
T
Bueller hellip Bueller hellip Bueller
this slot the music all the actorrsquos images there lies a slot filled
with fun and a lot of potential for big wins
The Colossal Companions Spins Feature is a random base game
feature and the main hook for the game Similar to the existing
Colossal Reels games by WMS the slot displays an extra set of reels to
the right of the main reel set Players now have a 35-line 5-reel
4-row reel set and a 75-line 5-reel 10-row reel set Any wins on
the Colossal Reels are doubled Bonus triggers are available on
both reel sets granting access to free spins or the Day Off Board
bonus screen Plus as in Colossal Reels any stacked wild sym-
bols on the main reel set transfer on to the Colossal Reels
Any three or more bonus symbols across both sets of reels trig-
ger the Colossal Free Spins bonus The Colossal Reels are availa-
ble during the free games and all pays on those reels are dou-
bled
The Day Off Board bonus screen is triggered during base game
or free game play by the car on the fifth reel The car then drives
up into the top screen and lands on a section of the board De-
pending on where the car stops indicates the awarded bonus
Players can expect credits or a wheel spin There are four wheels
to play (Ferris Wheel Cameron Wheel Rooney Wheel or
Sloane Wheel) each unlocking one of eight mini-bonuses based
on scenes from the film
They Bought It Pick one of three ways to fake an illness includ-
ing Fake a Stomach Cramp Moan and Wail or Lick Palms and
then receive credits
Bad Hair Day Pick a pencil from Gracersquos hair The longer the
pencil the more credits are awarded to the player
Work of Art Do you remember the museum scene Pick a paint-
ing for credits and a multiplier
Swing Batter Credits rack up while Cameron and Ferris hand
out at the ballpark ldquoSa-wing battardquo
Chez Quis This is a picking game set in the restaurant Players
Bet You Wonrsquot Believe This
Gaming regulators required some movie scenes in the slot to be edited
from PG-13 to PG
For licensing reasons the Red Wings logo on the hockey jersey worn by
Alan Ruck (Cameron) was removed and the Porsche convertible had to
appear as a red convertible with no association to Porsche
azgamingguidecom | December 2013 | Arizona Gaming Guide 27
select a sausage and have the ability to advance to pick for additional credits
Lucky Foot Rubbing the rabbit foot pays more and more credits
Car Trouble Fortunately the playerrsquos credit meter is also increasing and not de-
creasing like Ferris and Cameron want with the odometer of the ldquoborrowedrdquo car
On the Run This bonus is the highlight of all eight events Recreating the race
home Ferris Jeannie and Mr Rooney move (or lurch) towards their goal based on
which sneakers the player picks Make sure Ferris is home first to reap the highest
credit awards $
ALL OF THE
MEMORABLE SCENES
FROM THE CLASSIC
80s MOVIE
FERRIS BUELLERrsquoS Day Off TM 2013 Paramount Pictures All Rights Reserved
Insider Info
Penny Slot at 35 lines and a bonus Colossal Reel set with 75 extra lines
High bonus hit frequency WMS specifically wanted to capture the flavor of
the movie and put it into the slotrsquos game play (Lifersquos fastdont miss out)
Overall game hit frequency of 50 (Quite high for todayrsquos slots)
Payback percentages range from around 87 at the low end to 96 at the top
Play it right now at Talking Stick Resort
Plus itrsquos coming to Casino Arizona on Dec 3
Check our website for updates on new locations
CASINO DINING
At Wild Horse Pass Hotel amp Casino
Lone Butte Casino and Vee Quiva Hotel amp Casino
28 Arizona Gaming Guide | December 2013 | azgamingguidecom
Christmas Specials At Wild Horse Pass Hotel amp Casino Shularsquos Christmas Day Special
Wednesday December 25th 3pm to 8pm
$6599 per person includes Baby Spinach Salad with Pears Candied Walnuts
Bleu Cheese Crumbles Red Radish with Balsamic or Lobster Bisque 8oz
Shula Cut Filet Wild Mushroom Demi-Glaze Smoked Gouda Mashed Pota-
toes or Pan Seared Chilean Sea Bass with Wild Rice and Blood Orange Burre
Blanc and Chocolate Cake With Espresso Mint Sauce
Cafeacute 247 Christmas Day Special
Wednesday December 25th 11am to 8pm
$1795 per person includes Mixed Green Salad Grilled Pork Chop with Fruit
Chutney and Warm Bread Pudding
Christmas Specials At Lone Butte Casino Christmas Day Brunch At Verona Chophouse
Wednesday December 25th 11am to 6pm
$2999 per person includes Made-to-order Omelet Station Artisan Cured
Meats amp Cheeses Cocktail Shrimp Chilled Crab Claws Roasted Whole Turkey
with Traditional Gravy Salt Crusted Prime Rib Slow Cooked Tangerine
Glazed Ham Butter Whipped Potatoes Chocolate Covered Strawberries and
much more
Christmas Day Special At Cafeacute 247
Wednesday December 25th 11am to 8pm
$1299 per person includes Baby Field Green Salad with Candied Walnut and
Balsamic Vinaigrette Deep Fried Turkey or Citrus and Pineapple Glazed Ham
Creamed Corn Southern Mac rsquonrsquo Cheese Green Bean Casserole Roll and
Butter and Fresh Baked Slice of Apple Pecan or Pumpkin Pie with Whipped
Cream or a la mode
Christmas Specials At Vee Quiva Hotel amp Casino Ditkarsquos Christmas Day Menu
Wednesday December 25th Noon to 8pm
For only $3995 per person come and celebrate the Christmas Holiday with us
Enjoy the Freshest Ingredients and Finest Selection of USDA Prime Cuts
Your Choice of Caesar Salad Topped with Shredded Parmesan Cheese and
Garlic Croutons Mikersquos Salad Tossed with Pecans Goat Cheese Apples Cran-
berries with Fresh Balsamic Vinaigrette or the Wedge Salad Iceburg Lettuce
Topped With Apple Smoked Bacon Grape Tomatoes With Sliced Cucumber
and Topped with Danish Blue Cheese Dressing Sprinkled With Crumbled
Danish Blue Cheese or Enjoy Crab Bisque or Onion soup The Main course is
your choice of Grilled Lamb Chops with Mint Demi Glaze or 12oz of our Linz
Heritage Angus Prime Rib Slowly Roasted and Served with au jus Burgundy
Mushrooms and Creamy Horseradish Sauce Both Entreacutees Come with a Choice
of Creamed Spinach Creamed Corn Sauteacuteed Spinach and Mushrooms Fresh
Asparagus Sweet Mashed Potatoes or Mashed Red Skin Potatoes Finally
Indulge in Your Choice of Fresh Cregraveme Brule Peanut Butter Pie or Raspberry
Cheesecake
Coffee Shop 247 Christmas Eve
Tuesday December 24th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressings or
Cup of Broccoli Cheddar Soup Hand-Carved Roasted Pit Ham with Bourbon
Glaze served with Sweet Potato Mashed Roasted Butternut Squash served with
slice of Pecan Pie a la mode
Coffee Shop 247 Christmas Day
Wednesday December 25th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressing or
Creamy Chicken with Wild Rice Soup 8oz Roasted Prime Rib of Beef served to
your liking with au jus and Horseradish Sauce and Choice of Baked Potato or
Mashed Potatoes Fresh Medley of Vegetables and an Apple Crumb Tart
with Chantilly Cream for Dessert $
azgamingguidecom | November 2013 | Arizona Gaming Guide 29
30 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
ndian gaming is an economic powerhouse a recognized $27
billion industry within 237 Indian tribal casinos country-
wide that employ more than 650000 workers
What is not generally recognized is the paucity of Native Amer-
ican-owned business that supply goods and services to those
casinos --- an infinitely small number of Native-owned and op-
erated businesses that work with and profit from the estab-
lished gaming entities
In Arizona the Indian gaming industry amounts to some $17
billion Native gambling facilities are one of the top three indus-
tries in the entire state creating more than 15000 direct jobs and
in constant need of vendor assistance to keep them running
smoothly
Itrsquos big business a well-oiled machine in need of constant sup-
plies and services opportunities for small or start-up Native
business owners to position their fledgling efforts to be a part of
the action But if yoursquore an entrepreneur on the outside looking
in how do you get to become a player in the gaming game To
I
By Lee Allen
help answer that question a 4-member panel convened at the
recent Reservation Economic Summit conference at Wild Horse
Pass Hotel amp Casino in Chandler to conduct a Native 2 Native
seminar on the mysteries of gaming procurement and how
smaller players can also take a bite out of that industryrsquos eco-
nomic apple
While the gaming process is pretty similar from site to site pro-
curement processes may be unique from tribe to tribe and one
size may not fit all Creativity and flexibility may be required to
get recognized
rdquoThere are four culprits that impede Native American entrepre-
neursrdquo according to John James CEO of Gila River Gaming
Enterprises responsible for three tribally-owned gaming facili-
ties
ldquoNot enough economic infrastructure or start-up capitol is one
pitfall Inadequate strategic partnerships is another begging the
question --- why go it alone when therersquos strength in unity Be-
ginning businesses often lack specifics about important things
Left to right Debra GriffinmdashPresident of the Gila River Gaming Enterprises Board of Directors Derrick WatchmanmdashNavajo National Gaming Enterprises CEO and
Chairman of the Board of the National Council on American Indian Enterprise Development John JamesmdashCEO of Gila River Gaming Enterprises
TRIBAL NEWS
azgamingguidecom | December 2013 | Arizona Gaming Guide 31
like product pricing placement and promotion Therersquos an
admitted lack of expertise in a fledgling small business but you
donrsquot have to be an expert you just need the right channels to
find the necessary resources Overcome these problem areas and
you can live the dream of your imaginationrdquo
ldquoAlthough individual tribal casinos across the country frequent-
ly operate in unique fashion with dissimilar protocols they all
represent the established well-capitalized licensed provider
that understands the gaming industryrdquo said Derrick Watch-
man Navajo National Gaming Enterprises CEO and Chairman
of the Board of the National Council on American Indian Enter-
prise Development
But the big guys need the little guys to make things work ldquoWe
use businesses to operate our businessrdquo is how Judy Ferreira
Deputy Director of the Arizona Indian Gaming Association put
it
For instance says Watchman ldquoMost of us go with the big gen-
eral contractors but in order to get construction underway you
need support services --- things like trucking and trade input
that could be done by Native sub-contractors Operationally
furnishings and equipment or cleaning services could be pur-
chased from Native-owned businessesrdquo
Moderator Kenneth Manuel noted that Gila River Gaming En-
terprise is trying to bridge the ldquowe need you can providerdquo gap
with their program created to assist would-be entrepreneurs
ldquoThe program is designed to help community members looking
to start their own businesses to help supply our needs and itrsquos a
model that seems to be paying off as a number of Gila River
vendors are already on boardrdquo
In addition to site-specific training for enterprising Native busi-
nessmen and women the panel offered nuggets of good advice
All panelists nodded in agreement when the subject of network-
ing came up ldquoA lot of times people donrsquot know about existing
tribal businessesrdquo said Ferreira
ldquoCasinos require a lot of product but wersquore a competitive busi-
ness because revenue generation goes back to the triberdquo said
Debra Griffin President of the Gila River Gaming Enterprises
Board of Directors ldquoWe need competitive pricing for what we
buy in order to guarantee that tribal returnrdquo
The ability to respond is another prerequisite ldquoCasinos arenrsquot
an 8-to-5 businessrdquo said Watchman ldquoWersquore a 247365 opera-
tion If we need something on a Saturday night at midnight our
vendors need to make sure they can provide itrdquo
In assessing the keys to success for Native start-ups James
summed it up ldquoAt the end of the day if yoursquove got the right
product in the right market priced and promoted correctly all
the engines will be whistling the same happy tunerdquo For more
info on the event and the organization visit ncaiedorg $
32 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
istorians have immortalized Horace Greeleyrsquos words
ldquoGo West young man go Westrdquo Today his advice
would probably include the admonition ldquoLook to
south-of-the-border business folks look Southrdquo
This view toward Mexico was the theme for Business Beyond
Borders the recent Arizona Indian Gaming Associationrsquos annu-
al conference and EXPO held in Tucson Representing 17 of the
22 federally-recognized tribes in the state (that encompass more
than 90 of Indian people living on Arizona reservations) the
AIGA is a major player in Grand Canyon state gaming
ldquoMexico is important to Arizona in general --- and Indian casi-
nos in particular --- because Mexican visitors represent an excel-
lent target market for Southern Arizonarsquos gaming industry
most especially the Pascua Yaqui Casino Del Sol Resort and
Casino and Casino of the Sun as well as the three area Tohono
Orsquoodham properties --- their hotel and casino in Tucson another
casino in Sahuarita and a smaller casino in Whyrdquo says AIGA
Executive Director Valerie Spicer
ldquoItrsquos only been 10 years since Arizonarsquos gaming compact with
tribes was signed and the Arizona Benefits Fund was estab-
lished and wersquore already approaching the billion dollar mark in
contributions back to the state and its citizensrdquo Spicer said
Similar success stories are being reported nationwide among the
420 gaming facilities owned by 240 tribes in 28 states an eco-
nomic development effort that has resulted in the creation of
700000 jobs nationally (with 15000 of them in Arizona)
The three-day gathering in the Old Pueblo was held just 60
miles from the USMexico border --- billed as The Southwestrsquos
Foremost Gaming and Business Summit and Trade Show ---
that drew together some 300 tribal leaders casino executives
and business leaders from across the country to conceptualize a
gaming industryrsquos approach to cross-cultural marketing in or-
der to do business with Mexico
ldquoTherersquos no other conference like this in Indian Country focus-
ing on gaming and businessrdquo according to Spicer ldquoTribes want
to spur more economic development and businesses want to
learn how to partner with tribes This forum connects tribal en-
terprises with potential business partners for the benefit of allrdquo
Economic developer and international trade expert Felipe Gar-
cia of Visit Tucson was the keynote speaker ldquoNewly-released
statistics show 22 million people cross into Arizona from Mexi-
co every year --- thatrsquos 50000 travelers per day every day ---
and the World Tourism Organization is predicting the number
of people who cross international borders will double by 2030rdquo
he told conference attendees
ldquoThese are real people with real discretionary income That im-
pact in Southern Arizona is huge In Pima County alone it rep-
resents $1 billion dollars added to the local economy every year
mostly from shoppingrdquo
Citing a Mexican Visitors to Arizona study done by the Eller
College of Management at the University of Arizona Garcia
noted that 64 of all Mexican visitors to Arizona come here for
a leisure-time vacation and to shop
ldquoFrom a gaming industry standpoint casinos are missing a
good bet if they donrsquot focus more frequently on that South-of-
the-Border opportunity These visitors range from high-end
travelers who fly here on private airplanes to middle-class folks
with visas who have cash in their pockets and no aversion to
spending it
Terry Rambler who chairs the AIGA the Inter-Tribal Council of
Arizona and the San Carlos Apache Tribe noted ldquoThese are
tribes working together as a family to make the future better
This is how things are done working together to build a model
of cooperation that can be used in other economic venturesrdquo
For more info on the AIGA visit azindiangamingorg $
AIGA EXPO Luncheon Speaker Notah Begay III
(Navajo) is a pro golfer with 4 PGA tournament
wins and current entrepreneur of Kiva Sun Foods
H By Lee Allen
Left to Right Valerie SpicermdashDirector of the AIGA
Peter YucupiciomdashChairman of the Pascua Yaqui
Tribe Notah Begay IIImdashPGA golfer
Terry RamblermdashChairman of the AIGA Chairman
of the Inter-Tribal Council of Arizona and Chair-
man of the San Carlos Apache Tribe
34 Arizona Gaming Guide | December 2013 | azgamingguidecom
LAUGHLIN NEVADA Directory amp Gaming Statistics
Aquarius Casino Resort
800662LUCK
aquariuscasinoresortcom
1250+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps keno race
sports book
Avi Resort amp Casino
(Fort Mojave Tribe)
8004300721
avicasinocom
1000+ slots bingo blackjack table
games craps roulette poker room
keno racesports book KidsQuest
Colorado Belle Hotel Casino
8774600777
coloradobellecom
750+ slots blackjack table games
craps roulette poker room keno
racesports book Build your own
amazing burger at Pintrsquos Brewery
Riverside Resort Hotel amp Casino
8002273849
riversideresortcom
1300+ slots no smoking slot area
high limit slots area bingo black-
jack table games craps roulette
poker room keno racesports book
Pioneer Hotel amp Gambling Hall
8006343469
pioneerlaughlincom
490 slots blackjack table games
craps roulette sports book Make
sure to check out the video poker amp
reel slots
Harrahrsquos Laughlin
8004478700
harrahslaughlincom
900+ slots no smoking slot area
high limit slots area blackjack table
games craps roulette poker room
live keno racesports book
Golden Nugget Laughlin
8002371739
goldennuggetcomlaughlin
1000+ slots blackjack table games
craps roulette poker room sports
book Sign up for the playerrsquos club
and spin for free play
Edgewater Hotel Casino
8006774837
edgewater-casinocom
750+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps racesports
book Great all-around casino
We are not responsible for incorrect missing or outdated information To inform us of
updates please email editorazgamingguidecom The Nevada Gaming Control Board
publishes statistics on casino gaming activity in Nevada according to their statersquos gaming
regulations The most current data for Laughlin at press time is from three months prior
A negative hold percentage indicates that game overpaid during the stated month
Tropicana Laughlin
8002436846
tropicanaxcom
1000+ slots blackjack table games
craps roulette and a sports book
Stop in for lunch at Carnegiersquos or
the Poolside Cafeacute and enjoy the food
River Palms Resort Casino
8777877256
river-palmscom
550+ slots bingo blackjack table
games craps roulette sports book
Donrsquot miss the view of the river from
Dennyrsquos
Slots Hold Tables Hold
Loose $1 409 Craps 1371
25cent 481 Blackjack 21 1583
$5 527 Roulette 1900
Multi-Denom 565 Other Table Games 2456
5cent 609 Pai Gow Poker 2470
1cent 1049 Let It Ride 2549
Megabucks 1123 Three Card Poker 3390
Tight $25 1507
Other Hold Revenue Dollars
Loose Sports Pools 1489 Slots 291 mil
Race Books 1521 Tables 30 mil
Tight Live Keno 2835 Other 07 mil
Laughlinrsquos Gaming Statistics September 2013
36 Arizona Gaming Guide | December 2013 | azgamingguidecom
All-You-Can-Eat Baby Back Ribs Only $1295
During your next trip to Laughlin make sure to stop in at The Pioneer Hotel amp Gambling Hall for delicious All-You-Can-Eat
Baby Back Ribs for $1295 at the Boarding House Restaurant served from 4-9pm every Saturday Other specials include Steak amp
Lobster meal for only $1595 on Thursdays Prime Rib or Shrimp Scampi for $1595 on Fridays and their award-winning
Champagne Brunch for $1195 every Sunday from 8am-1pm For more information call 18555252125
LAUGHLIN NEVADA News
News LAUGHLIN NEVADA
azgamingguidecom | December 2013 | Arizona Gaming Guide 37
Laughlin Event Center Presents
Fourteen-time nominated and five-time Latin Grammy Award
winners Los Tigres Del Norte will perform live in concert Satur-
day May 3 2014 in the all new Laughlin Event Center Paquita
la del Barrio will open for Los Tigres Tickets from $30 will be
available at edgewater-casinocom soon Los Tigres del Nortersquos
ldquoNortentildeordquo music with its polka roots is blended with stories of
social injustice and news They have recorded more than 55
albums that have earned Gold and Platinum Records in the
United States and Mexico and have sold more than 32 million
records The San Jose California based band tours international-
ly and has a recording repertoire of over 500 songs and corridos
(ballads)
Grammy-nominated Paquita la del Barrio is a popular Mexican
singer of rancheras and other Mexican styles and is most fa-
mous for her advocacy against Mexicos machismo culture
which has made her popular especially with female audiences
She is known for her common song themes of women empow-
erment and man bashing Her signature phrase with which she
often teases male spectators in her shows is iquestMe estaacutes oyendo
inuacutetil (Are you listening good-for-nothing)
Aquarius Announces Second Annual
ldquoFeed a Familyrdquo Program Benefiting Local Families
ace|PLAY Members Can Contribute
Points Instead of Cash
For the second year in a row Aquarius Casino Resort presents
the ldquoFeed a Familyrdquo program that allows players to contribute
their ace|PLAY club points to help put a holiday meal on the
table of a tri-state family in need Players can contribute points
through Friday December 20 2013 ldquoLast year thanks to the
overwhelming generosity of our players we were able to help
more than 900 families through this groundbreaking programrdquo
said Aquarius Casino Resort General Manager Sean Ham-
mond ldquoGiving back to the community is an important part of
our culture at Aquarius and our players have embraced our
effortsrdquo said Kathy Hilderhof Vice President of Marketing and
Player Development at Aquarius For more info visit aquarius-
casinoresortcom and click on ace|PLAY $
Lo
s T
igre
s D
el N
ort
e P
aq
uit
a L
a D
el B
arr
io
Debbie ReynoldsmdashDec 4-7mdashRiverside
GlorianamdashDec 6mdashEdgewater
Holiday Dreams A Cirque SpectacularmdashDec 7mdashEdgewater
The Nutcracker Anaheim BalletmdashDec 12mdashRiverside
Charlie Daniels Band amp Montgomery GentrymdashDec 13mdashEdge
The DiamondsmdashDec 17-22mdashRiverside
Dirk ArthurmdashDec 27-30mdashHarrahrsquos
Mickey GilleymdashDec 27-31mdashRiverside
Frank Sinatra Jr Sinatra Sings SinatramdashDec 28mdashEdgewater
New Year FireworksmdashDec 31mdashRiverwalk by Colorado Belle
The Golden Boys starring Frankie Avalon Bobby Rydell and
Fabian FortemdashJan 4mdashEdgewater
Happy Birthday to The KingmdashJan 7mdashRiverside
Temptations Review with Dennis EdwardsmdashJan 11mdashEdge
Kingston TriomdashJan 14-19mdashRiverside
The FlamingosmdashJan 21-26mdashRiverside
Mickey GilleymdashFeb 3-8mdashRiverside
Oak Ridge BoysmdashFeb 10-16mdashRiverside
Paul AnkamdashFeb 15mdashEdgewater
Vicki Lawrence and MamamdashFeb 18-23mdashRiverside
Crystal GaylemdashFeb 27-Mar 2mdashRiverside
Larry Gatlin and The Gatlin BrothersmdashMar 4-9mdashRiverside
Eddie MoneymdashApr 11-14mdashRiverside
Vince GillmdashApr 19mdashRiverside
Great WhitemdashApr 25-27mdashRiverside
Los Lobos and Los Lonely BoysmdashApr 26mdashHarrahrsquos
CASINO ENTERTAINMENT Listings
38 Arizona Gaming Guide | December 2013 | azgamingguidecom
Apache Gold CasinomdashGlobe AZmdash8002722438
Cabaret Lounge
Live bands every weekend
BlueWater CasinomdashParker AZmdash8882433360
Dig Lounge
Variety including live bands karaoke amp DJsmdashDaily at 5pm
BlueWater Showroom
Wynona amp Big NoisemdashJan 25 2014
Kenny RogersmdashMar 22 2014
Casino ArizonamdashScottsdale AZmdash4808507777
The Showroom
Monday Night Showroom FootballmdashMondays during football season
Showstoppers Live Holiday SpectacularmdashNov 28-Dec21
The Whip-itsmdashDec 31
Strange Days (Doors Tribute)mdashJan 3-4
Pyromania (Def Leppard Tribute)mdashJan 10-11
Motley Cruersquod (Motley Crue Tribute)mdashJan 24-25
Queen Nation (Queen Tribute)mdashJan 31-Feb 1
The Arizona Room
Latin Fire Dance Nights (Learn to dance)mdashMon Tue from 6-8pm
Throwback ThursdaymdashThu from 9pm to 1am
Casino Del SolmdashTucson AZmdash5208386506
AVA Amphitheater
Tamal FestivalmdashDec 7
Cliff Castle CasinomdashCamp Verde AZmdash8003817568
Dragonfly Lounge
Variety including live bands karaoke amp DJsmdashLadies Night every Th
Open late on Fr amp Sa
Cocopah Resort CasinomdashSomerton AZmdash8002375687
Events
Los ApsonmdashDec 6-7
Karaoke with Bling BlingmdashWe-Fr at 8pm
La Vida Loca (Latin Music)mdashFr at 9pm
Variety of live music every Saturday night on the casino floor
Desert Diamond Casino ImdashTucson AZmdash8663329467
Monsoon Nightclub
Groovinrsquo FridaysmdashTucsons Funkiest Old School Dance Party
Noches CalientemdashSaturdays the hottest Tex Mex and Tejano music
Desert Diamond Casino IImdashSahuarita AZmdash8663329467
Sports Bar
Karaoke Night in the Sports BarmdashWednesdays 7-11pm
Live music or DJsmdashFridays amp Saturdays
Diamond Center
Sylvia Browne (Author amp Psychic)mdashDec 14
Stayinrsquo Alive (Bee Gees Tribute)mdashDec 28
STYXmdashJan 17 2014
Chris YoungmdashJan 18 2014
Fort McDowell CasinomdashFort McDowell AZmdash8008433678
Lucky 7 Saloon
Featuring a variety of live music every weekend
Events
New Yearrsquos Eve PartymdashDec 31
Harrahs Ak-Chin CasinomdashMaricopa AZmdash4808025000
The Lounge
Checkerrsquod PastmdashDec 6-7
The HamptonsmdashDec 13
Smooth GroovemdashDec 14
JJrsquosmdashDec 20-21
Chris JansonmdashDec 27
The DriftersmdashDec 28
Wild Wednesdays from Noon to 4pm fea tures Route 66 with
Danny DavismdashDec 4 Come Back BuddymdashDec 11 Band Stand
Shows 50rsquosmdashDec 18 Route 66mdashDec 29
Hot Latin Nights from 8pm to midnight on Thursdays fea tures
AzTexmdashDec 5 amp 19
New Yearrsquos CelebrationmdashDec 31 features The Rat Pack Returns at 6
Grammy-nominated Country singer and songwriter Chris
Young is returning to the Diamond Center on Saturday Janu-
ary 18 2014 for a special concert sponsored by KIIM 995 FM
Tickets start at $25 and are on sale now through Star Tickets
and at the casino Rewards Center Doors open at 7pm and the
show starts at 8pm
Drawn to the thrill of entertaining from an early age Chris
Young got his start in 2006 when he was declared the winner
of the TV talent show Nashville Star Hersquos topped the country
charts with hits like the Grammy-nominated Gettingrsquo You
Home Voices The Man I Want To Be and his platinum selling
single Tomorrow Young released his latest album AM in
September and has been touring with country superstar Brad
Paisley Chris Young last performed in the Diamond Center to
a sold out crowd in October of 2011
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoWersquore
thrilled to have Chris Young back in the Diamond Center to
share his unique Country sound Tickets sold out fast the last
time Chris played here so be sure to get yours earlyrdquo
Talking Stick Resort Presents
Roger Clyne amp The Peacemakers December 27-28 2013
Hometown favorites Roger Clyne amp The Peacemakers
are headed back to Arizona and to Talking Stick Resort
The rock-n-roll quartet will command the Showroom
stage on Dec 27-28 and perform such favorites
as Americano Green amp Dumb and Loco to Stay Sane For-
merly members of The Refreshments singer Roger
Clyne and drummer Paul PH Naffon created Roger
Clyne amp The Peacemakers in 1998 The Tempe-based
band would go on to release 10 albums and tour with
the likes of Johnny Cash Kid Rock and John Fogerty
Their latest album Unida Cantinardquo climbed to the num-
ber two spot on the Billboard Heatseekers charts and
peaked at number four on the 2011 iTunes Rock Al-
bums list Fans are in store for two nights of pure ener-
getic rock-n-roll as the band always delivers remarkable
performances Tickets for the concert are on sale now
Call 4808507777 and ask for the box office or visit their
website at talkingstickresortcom for more information
Editorrsquos Pick CASINO ENTERTAINMENT
azgamingguidecom | December 2013 | Arizona Gaming Guide 39
amp 8pm plus 56-Elvis Tribute at 10pm amp Midnight
Hon-Dah CasinomdashPinetop AZmdash8009298744
Timbers Lounge and Showroom
Munday FundaymdashComedy Show begins at 7pm
Live local talent Tuesday through Saturday
Lone Butte CasinomdashChandler AZmdash8009464452
Cascades Lounge
Phoenix area bands amp DJs offer free live entertainment
WemdashCountry Thmdash70rsquos Disco Funk FrmdashLatin SamdashTop 40Dance
Verona Chophouse
Talia Livemdash Saturdays 5-9pm
Sunday Jazz Brunch Livemdash10am-3pm
Mazatzal CasinomdashPayson AZmdash8007777529
Event Center
New Yearrsquos Eve Party with Night GroovemdashDec 31
New Yearrsquos Eve Lounge with Torres and HendrixmdashDec 31
Paradise CasinomdashYuma AZmdash8887774946
Sharkyrsquos Bar amp Bites
Featuring a variety of live music on the weekends
Quechan CasinomdashWinterhaven CAmdash8777832426
Sidewinders Bar amp Grill
Featuring a variety of live music on the weekends
Pipa Event Center
Paul Rodriguez Williams amp Lee Bobby LeemdashDec 13
Talking Stick ResortmdashScottsdale AZmdash4808507777
The Showroom amp Grand Ballroom
Aaron LewismdashDec 6
Vincente Fernandez JrmdashDec 7
Roger Clyne amp The PeacemakersmdashDec 27
STYXmdashJan 18 2014
Hot Tuna and Leon RussellmdashJan 24 2014
Twin Arrows Navajo CasinomdashFlagstaff AZmdash8559468946
Cover bands local regional amp headlining acts Call for info
Wild Horse Pass CasinomdashChandler AZmdash8009464452
AiRIA UnpluggedmdashLive music Fri amp Sat 4pm-2am
Encore LoungemdashFeaturing a variety of live music nightly
Classics With A TwistmdashFeaturing jazz music amp cocktails Thu-Sun
Showroom
DaughtrymdashDec 6
Eddie MoneymdashDec 7
Ana Barbara amp The Mariachi Sol de Mexico Jose FernandezmdashDec 13
Big Bad Voodoo DaddymdashDec 27
Chris Simpson and Adam Gropman (Comedy)mdashDec 28
PwerdrivemdashDec 31
AbbaFab (ABBA Tribute)mdashJan 4 2014
Yavapai CasinomdashPrescott AZmdash8007568744
Yavapai Cantina
Karaoke with Cruisinrsquo SusanmdashFr at 8pm-12am
Variety of live bands on Saturdays from 7 to 10pm Verify all details amp age restrictions (generally 21 amp over) for each event Venues times dates amp ticket
information are subject to change Photosimages copyright of the individual artist(s) photographer(s)
or venue(s) All Rights Reserved We are not responsible for incorrect missing or outdated information
40 Arizona Gaming Guide | December 2013 | azgamingguidecom
CASINO NIGHTLIFE
By Ramses Ja
manda Martinez aka DJ Juma is the newest jewel in Talk-
ing Stickrsquos crown Her mixes in the TSR Lounge have cap-
tivated partygoers for the past few months As a newer face I
felt I should introduce her to the readers of this column but
know that this goes way beyond a pretty face Juma is a skilled
DJ who has graced decks from coast to coast Now that she has
a new residency I thought Irsquod run a few questions by her
RJ How long have you been DJing
Irsquove been DJing since 2009 but Irsquove been messing around with it since
grade school I used to dress as Spinderella on Halloween I used to
make beats with my friends who were local artists thatrsquos what got me
started in music From there DJing just felt like a natural evolution of
my craft I have always felt very musically inclined so I am happy that
this is what I do for a living
RJ Tell me about your musical background
I started in radio way back in 2005 at 951 FM Latino Vibe Manic
Hispanic was the one who pulled me under his wing and showed me
how things worked I landed at Power 983 in 2008 and stayed there
until I made the move to 1015 JamZ In the mean time I started mak-
ing beats like I said and I guess being surrounded by so many talent-
ed DJs I started getting my equipment together and practicing
RJ What is your favorite type of music to spin
Irsquom the type to spin anything that people like to spin what makes peo-
ple move But my go-to music is usually 80s or 90s and of course
Spanish music because of my Latin background I guess that doesnrsquot
really answer the question but I guess my favorite music changes with
the crowd or the venue maybe even the time of year It just depends
Right now Irsquom spinning a lot of Top 40 and EDM because itrsquos really
working for my crowds
RJ Tell me about a typical night at the TSR Lounge at Talking
Stick
Im usually just paying attention to my mixes and the crowd Im
learning Im paying attention to my choices and selections Thats my
main focus I do it fearlessly because I never underestimate the audi-
ences ability to feel Music is the sixth element it brings nostalgia it
brings healing and it moves us I canrsquot feel anything but the music
A everything around me is a blur except the sound Its therapy for me
DJing has allowed me the chance to be free with no expectations espe-
cially from myself Its just about having fun at the party and I like
having fun at the party I see the audience make note of the atmos-
phere sometimes I listen to what the DJs did before me and I just basi-
cally remember that its about having fun and I free myself enough to
begin
RJ Any advice for anyone wanting to follow in your footsteps
A good DJ feels his or her groove and eventually gets a flow and begins
to connect with the music which connects to the audience In my case
Im a selector As Juma I select what I like People who come to groove
either love it or they learn it Theres a big difference between being a
DJ and being a selector I dont really even know if I consider myself a
DJ because DJing is a skill and an art form that is highly technical
Theres scratching involved theres blending involved theres accura-
cy and syncopation involved Those things Ive learned over time but
as a selector youre just narrating the emotions of the crowd I am
becoming a good DJ I am a great selector $
Talking Stick Resortrsquos TSR Lounge is located just downstairs
from the main casino floor in the Atrium The TSR Lounge fea-
tures a live DJ drink specials and a plush ambiance to enjoy
your weekends out Enjoy the party at the TSR Lounge every
weekend on Fridays from 8pm to 2am and Saturdays from 5pm
to 2am For more information visit talkingstickresortcom or
call 4808507777
Ramses Ja Rudi King-Taylor II
bullMusic DirectorOn-Air Host (3-7pm) for
KNRJ-FM 1011 The Beat
bullResident DJVJ for KTVK-3TV Friday 10am
bullHost of REDY Set Radio
bullOfficial Bum Squad DJ
bullDJ Vatican Member
bullFor more information on Ramses Ja visit his
website at wwwramsesjacom
Amanda Martinez DJ JUMA TSR
HOT DEALS
42 Arizona Gaming Guide | December 2013 | azgamingguidecom
Check out these great promotions we found for our read-
ers and fans No matter where you live in Arizona our
readers can take advantage of at least one of the items
listed below Put some cash in your pocket
Desert Diamond Casino Football Pickrsquoem Be one of 20 winners to predict the winning teams for
each Sunday and Monday NFL regular season games and
win $100-$500 in free play Then if you correctly predict
the winning teams in 197 or more 2013 NFL regular sea-
son games out of the 239 you could win $1000000
Mazatzal Hotel amp Casino Second Serving Tuesday Between 1pm and 5pm each Tuesday from now through
December 17 play at least $50 cash and receive $50 in
Bonus Maz Cash free play or play at least $100 cash and
receive $100 in Maz Cash free play Earn one reward each
week
Paradise Casino Toy amp Food Drive Now through December 15 bring in a new toy or food
item(s) with the original store receipt valued at $10 or
more (excluding tax) and receive up to $40 in Rewards
Play for your donation
Pick The Pros Be one of twenty weekly prize winners to pick the most
correct winning teams of the weekly NFL lineup includ-
ing a tie-breaker and win up to $100 in Rewards Play
Quechan Casino Resort Sunday Funday Sundays in December a lucky winner will be drawn eve-
ry 30 minutes from 12pm ndash 630pm for $100 in Rewards
Play And at 7pm one lucky winner will win $1000
Twin Arrows Navajo Casino Resort Holiday Room Special Now through December 27 players can enjoy a resort
room for only $59 plus tax per night from Sunday
through Thursday and $99 plus tax on Friday and Satur-
day When visiting on Tuesdays and Thursdays win up
to $2000 cash during the drawings held every half hour
from 7pm to 10pm $ For complete rules regulations and restrictions visit each casinorsquos players
club for more details Players must be 21 or older and donrsquot forget that casino
management reserves all rights with the promotions listed on this page
Apache Gold Casino Resort decides to
through the end of 2013
Did you get an offer for free play from a casino Through
December Apache Gold Casino Resort will double it
Buckyrsquos Casino In Prescott Presents
This exciting extension to 3-Card Poker gives players the
ability to use their cards and the dealerrsquos cards to make a
5-card poker hand with pays for 3-of-a-kind or better
44 Arizona Gaming Guide | December 2013 | azgamingguidecom
Casino Sessions Seats Smoke-Free Area Electronic Late Night
Apache Gold Su We Th at Noon Fr amp Sa at
7pm 1st Mo of the month at 7pm 200 No No No
BlueWater Mo-We 430pm Su at 1130am 400 Yes Yes No
Casino Arizona Mo-Su at 630pm
Daily Matinees at 1230pm 1000 Yes Yes
L8 Nite Bingo Fr amp Sa
Doors at 10pm Games at midnight
Casino Del Sol Daily at Noon 130 215 630 amp
715pm 600 Yes Yes Cosmic Bingo Sa at 11pm
Cocopah Daily at 130 amp 630pm 350 Yes Yes No
Desert Diamond I Th-Mo 130 2 6 630 amp 7pm 270 No Yes No
Fort McDowell Sa amp Su at 645am We-Mo at
9am Daily at 1230 amp 630pm 1275
Yes (2 sections enclosed or in
general seating)
Yes Fr amp Sa at 1210am
Call for Lunar Bingo schedule
Harrahrsquos Ak-Chin We-Su at 1130am 230 330
and 630pm 470 Yes Yes No
Lone Butte
Sa amp Su at 10am Noon 345
530pm Daily at Noon amp
630pm
750 Yes Yes BAD Bingo 2 Fr at 1130pm amp
BAD Bingo Sa at 1130pm
Mazatzal Mo-Th at Noon Tu amp Th at
630pm 280 Yes Yes No
Paradise Daily at 130 amp 6pm 300 Yes Yes Call for Kozmic Bingo
amp Other Special Dates
Vee Quiva Daily at Noon amp 630pm 366 Yes Yes Bingo Eclipse Sa at 11pm
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4am Sunday to 4am Monday
CASINO BINGO DIRECTORY
Green MPBingo Jackpot won for $27038 at Fort McDowell Casinorsquos Bingo Hall
Cheryl L won the $2703800 Green MPBingo progressive jackpot while playing at Fort
McDowell Casino in Phoenix AZ Playing on the PhD tablet from Planet Bingo Cheryl
won the big one for $2703800 against the 1 Vertical amp 1 Horizontal line pattern Fort
McDowell Casino has been awarding some of the largest MPBingo jackpots for almost 10
years Thousands of players have won millions of dollars
For more information about Fort McDowell Casino session times specials and events
phone 1-800-THE-FORT or visit fortmcdowellcasinocom $
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
1 7 8
5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
9 3 6
1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
14 Arizona Gaming Guide | December 2013 | azgamingguidecom
h ldquoWhat a feelingrdquo Thatrsquos what all us
slot players everywhere will soon be
cheering when Aristocratrsquos new Flashdance
slot game dances its way across the casino
floors here in Arizona Flashdance is a new
50-line 5-level progressive video slot game
that is as much fun as the iconic movie itrsquos
based on All our favorite characters from the
movie are in the game along with songs from
the legendary soundtrack Hi-def sound and
a surround sound iChair completely immers-
es you in the game for a fun time that will
have you break dancing in the aisles and
spinning on your backs with excitementmdash
guaranteed
Bonus features include Maniac Free Spins
where players collect Sticky Scatters to in-
crease wins What a Feeling Free Spins where
players collect Scatters to unlock free spin
games in the top box to produce more wilds
and wilds cascade to lower games creating
more wins Dynamic Stacked Symbols where
stacked symbols increase wins the I Love
Rock lsquonrsquo Roll Remix where symbols remix for
a chance to win more credits and the
Flashdance Progressive where players collect rec-
ords to determine their progressive jackpot
prize
O
GREAT GAMES New Slots Coming Soon
Flashdance
By Aristocrat
n the red glittery heels of the suc-
cessful THE WIZARD OF OZ Ruby
Slippers game comes the Ruby Slippers 2 slot
a whole new experience in Land of OZ
The Ruby Slippers 2 theme offers exciting
bonuses that feature both of your favorite
Witches Watch as bubbles land on the
reels in the Glinda the Good Witch fea-
ture adding up to five WILD Reels that
can be multiplied up to 10X The Wicked
Witch feature adds two reels to the array
and Winged Monkey characters fly over
the reels adding more of one symbol for
increased chances at 6 and 7-of-a-kind
pays But thatrsquos not all The Free Spin
Bonus allows you to collect symbols to
travel down the Yellow Brick Road with
Dorothy and her friends as you try to
reach the Wizard of OZ and receive a
prize of up to 125X And with every fea-
ture enhanced by a motion chair yoursquoll
experience immersion into the whimsical
Land of OZ like never before
O
Ruby Slippers 2
By WMS Gaming
ruzersquos prize selection themed game
Platinum Jackpot is the first I-Deluxe
game that offers 2 Jackpot Levels which can
be won at the same time This 5-reel 30-line
stepper will have players sitting on the edge
of their seats When 5 or more Bonus symbols
appear the Platinum Prize Selection is trig-
gered The more Bonus symbols that appear
in triggering the selection the more Platinum
Prize Selections are awarded Each Prize Se-
lection offers a random roulette spin to deter-
mine a credit award And when the random
roulette spin lands on either the Minor or
Platinum Jackpot that Jackpot is won and
your Prize Selection is returned for another
chance If the second Jackpot is won during
the selection you are awarded both Jackpots
and the selection will continue until over
The 7 Free Games then begin with the oppor-
tunity to retrigger
A
Platinum Jackpot
By Aruze Gaming
he Arena Poker Room at Talking Stick Resort in Scotts-
dale Arizona is hosting their 11th annual No Limit Texas
Hold lsquoEm Christmas Toy Drive Poker Tournament on Decem-
ber 21
There is a $12500 guaranteed prize pool and sign-ups begin
Monday December 16th at the main poker cage
As players sign up theyrsquoll donate one new unwrapped toy val-
ued at $10 or more to the Salt River Pima-Maricopa Indian
Community Christmas Toy Drive and pay a $25 tournament
service fee
Entries are limited to the first 400 sign-ups and each player be-
gins with $1500 in chips Paying an extra $10 staff appreciation
gets players an additional $1500 in chips
Each round is 20 minutes long with the first round blinds start-
ing at $25 and $50 The seventh round will have $700 and $1500
blinds All subsequent rounds will have their blinds and limits
doubled until the end of the tournament
The top 40 finalists win at least 8 or $50 of the prize pool with
third place taking home 112 or $1400 second place netting
168 or $2100 and first place bringing in 248 or $3100
More info on the event is available at the Arena Poker Room by
calling 4808507777 or by visiting talkingstickresortcom $
T
GREAT GAMES Table GamesmdashPoker
16 Arizona Gaming Guide | December 2013 | azgamingguidecom
Texas Hold rsquoEm
X-mas Toy Drive
Poker Tourney
at TSRrsquos Arena
18 Arizona Gaming Guide | December 2013 | azgamingguidecom
and how to come to terms with random behavior
WINNING WAYS Hints amp Tips
was visiting a casino recently during a new game install
wearing my Arizona Gaming Guide company shirt when a
slot player named Mary approached me filled with questions
and comments about our magazine As my team and I are al-
ways excited to meet and talk with our fans I was more than
happy to sit down and have a discussion with Mary However
thirty minutes later I had to excuse myself and get back to work
although I would have loved to continue talking with her
Mary had some excellent questions for me conundrums that I
know many slot enthusiasts have pondered Hopefully I was
able to dispel many of her misconceptions about casino gaming
and that the answers I provided her will also clear up any con-
fusion other players may have as well What follows is the con-
versation I had with Mary
Mary My favorite section in your magazine is ldquoPlayers Talkrdquo
What is your background and how do you know the answers
to all the questions
Me My entire team and I have experience working in the casi-
no gaming industry We have all designed developed pro-
grammed and tested slot machines and other casino games
Chris our Publisher created math models for several major slot
machine manufacturers and was also a Game Design Manager
for many years Liz our Managing Director worked as a Math-
ematician in the industry as well as a Compliance Manager and
Software Tester I designed slot games and was eventually pro-
moted to Game Producer Alex one of our contributing writers
was a software programmer of all different types of casino
games Sami worked in Compliance and is familiar with the
rules and regulations governing various gaming jurisdictions
Alexandra our Editor has held several executive positions in
casinos including Slot Director We all love casino games and
are eager to share all the knowledge and experience wersquove ac-
quired over the years with all our readers and fellow casino
enthusiasts
Mary Do my bonus picks matter I always feel like I pick the
smallest amount
Me Sometimes your picks donrsquot matter and if a regulatory
agency feels that a game may be misleading to the players they
will force the manufacturers to include a comment in the help
screen that clearly states whether bonuses are predetermined
One general rule of thumb ndash if values are revealed at the conclu-
sion of a bonus then that bonus is not predetermined If you
picked 100 credits but to the right of your pick is 1000 credits
then you could have won the 1000 credits had you picked that
selection However bonuses that do not reveal whatrsquos behind
I By Lana Hartmann
the other objects are usually predetermined In other words the
random number generator is choosing values for the players
Mary Why do I feel as though I win more often when I pull
out my playerrsquos club card Does using my card affect whether
I win or lose
Me Using a playerrsquos club card does not affect whether you win
or lose because the slotrsquos RNG is not influenced by any other
part of the slot machine This is a gaming regulation around the
world and independent testing laboratories verify that this is
the case on every slot What you are observing is the result of
random behavior
Mary Should I avoid playing on a slot machine that just hit a
big win bonus or jackpot
Me Herersquos an example I like to use in order to answer your
question Imagine a completely fair silver dollar that is the coin
is uniformly weighted and has a heads and a tails When
flipped this coin lands either on heads or tails randomly Now
letrsquos pretend we have three people flipping their own fair silver
dollars lined up like you guessed it slot machines These three
people constantly flip their fair silver dollar We watch them for
a while and notice that the first person has flipped ten heads out
of the last ten flips the second person has flipped five heads
and five tails in the past ten flips and the third person has
flipped ten tails during the last ten flips Which of these three
people would you approach and make a wager with them that
their next coin flip is heads My guess is that yoursquoll answer one
way and the next person who walks by in the casino will an-
swer differently as will the following hundred casino visitors
who happen to pass by Mathematically and logically everyone
knows that the next coin flip by any of the three people will
have the exact same chances of being heads or tails That is the
chances that the first person flips heads is 50 tails is also 50
the second personrsquos coin has the same probabilities and so on
The fair silver dollar doesnt know or care about what happened
in the past The next coin flip is just that a fair and random coin
flip People however especially those who are willing to wager
their hard earned money do care about the past and how it
might influence the future
Mary Why does it take me forever to get a bonus and the per-
son playing next to me sits down and hits one right away
Me Mary all slot machines use a fair random number genera-
tor that has been tested by an independent laboratory for accu-
racy As a result if the slotrsquos mathematics have odds of letrsquos
pretend 1 in 150 of hitting a bonus a player can hit the bonus
azgamingguidecom | December 2013 | Arizona Gaming Guide 19
WINNING WAYS
on the first spin then the second then the third and then not at
all for hundreds of spins again On average after hundreds of
thousands of spins on the slot it will have awarded a bonus
roughly once every 150 spins Unfortunately at that moment
your slotrsquos RNG wasnrsquot drawing the bonus out of the bag and
the slotrsquos RNG next to you was If a slotrsquos bonus happens once
every 150 spins you can reasonably expect the bonus to trigger
within three times that number or 450 spins But that doesnt
mean it will or has to happen within those 450 spins Remember
your previous question Maybe we should go over my answer
again By the way the only way of figuring out how often a
slotrsquos bonus hits is to count your total spins and divide that by
the number of bonuses you had and do this repeatedly across
multiple play sessions And make sure to keep reading our
magazine as we divulge these probabilities as well
Mary People talk about loose machines and tight machines
and then people talk about a slotrsquos payback percentage
Whatrsquos the difference
Me ldquoLooserdquo to me means the slotrsquos payback percentage is high
say 96 and the casinorsquos hold percentage is low or 4 making
a total of 100 Most high denomination slots and most video
poker games are ldquolooserdquo ldquoTightrdquo to me means the exact oppo-
site That is the payback percentage is low say 86 and the
casinorsquos hold percentage is high 14 Now the payback per-
centage is an expression of the long run monetary odds of a slot
machine or other casino game So a payback percentage of 86
means that over time the slot takes in more money than it pays
out If a payback percentage were to be 115 the slot would
pay out more money than it takes in over the long run This
kind of slot does not exist Remember that casinos are in busi-
ness to make money and their hold percentage is an expression
of that profit Any casino game you play is one that you are
guaranteed to lose at over time There is no way around the fact
that we are playing a losing game Anyone who says differently
is lying or doesnt logically comprehend how casinos and their
games work ldquoLooserdquo to most players means the slot pays pays
frequently pays big or is paying right now ldquoTightrdquo to most
players means the opposite of ldquolooserdquo but generally both words
have nothing to do with my interpretation of the payback per-
centage As a matter of fact players may describe a machine as
ldquolooserdquo even though it is actually one of the ldquotightestrdquo machines
on the slot floor in terms of payback percentage Remember my
coin flipping example The slotrsquos RNG can produce winner after
winner right in a row but in the long run it all evens out
Ultimately I think I helped Mary resolve some of the issues she
had questions about I know that many of you have the same
questions based on your Facebook comments emails and
letters that we get so I hope I helped you too Remember that
casino games including slots are based on purely random
events that are out of our control There are ways to improve
your odds in blackjack and the slots but ultimately winning is
based on luck timing fate or whatever else you want to call
that next big win bonus or jackpot Have fun $
azgamingguidecom | December 2013 | Arizona Gaming Guide 21
GAMING NEWS
rawing Dead is a documentary film about the highs and lows of
online poker from two very different perspectives a profession-
al poker player worth millions and a gambling addict
Michael Korpi Jr had it all Straight As star athlete talented musician
but his weakness for online poker derailed his life Now hersquos walking
across the country with his two dogs Blackjack and Buddy in an effort to
raise awareness for problem gambling Dusty Schmidt was once known
as one of the top amateur golfers in southern California before a heart
attack at age 23 took him off the golf course and put him in front of a
computer screen Four million dollars later he is regarded as one of the
worlds best online poker players
Poker was once a blue collar game played in smoky back rooms over
green felt tables until a chubby accountant from Tennessee shocked the
world by turning a $39 buy in on an online poker site into a $25 million
dollar first prize at the 2003 World Series of Poker Over the next few
years the entire world learned the game of No Limit Texas Hold Em If
you watched the poker boom on TV like the rest of us it seemed like
everyone was getting rich Some were but the fundamental rule of any
game involving chance in order for one to win another must lose The
truth behind the hype is that there is a dark side to this game one that
you wont see on ESPN From the Poker Boom of 2003 to ldquoBlack Fridayrdquo
April 15th 2011 when the US Department of Justice shut down online
poker Drawing Dead follows the lives of two players Michael and
Dusty as they deal with the highs and the lows of Americas future fa-
vorite pastime online poker To find out more about the film point your
browser to drawingdeadpokerdoccom $
D
he Arizona Department of Gaming recently announced that tribal contribu-
tions to the state from gaming revenue will be approximately $239 million
for the quarter that ended September 30 2013 Tribal contributions are within a
thousand dollars when compared to the same quarter last year
The quarterly tribal contributions to the Arizona Benefits Fund will be distribut-
ed as follows
Instructional Improvement FundEducation $11909047
Trauma and Emergency Services Fund $ 5954524
Arizona Department of Gaming operating costs $ 2150510
Arizona Wildlife Conservation Fund $ 1701293
State Tourism Fund $ 1701293
Problem Gambling Education Treatment and Prevention $ 477891
TOTAL tribal contributions for the quarter ended Sept 30 2013 $23894558
The Arizona Department of Gaming in partnership with Arizonarsquos tribes regu-
lates Indian gaming Under the Arizona Tribal-State Gaming Compact tribes
with casinos contribute one to eight percent of their Class III gross gaming reve-
nue to the state cities towns and counties In Arizona Class III gaming includes
slot machines jackpot poker blackjack keno and off-track pari-mutuel
betting There are currently 23 Class III casinos in the state Tribes send contribu-
tions to the state Arizona Benefits Fund every three months For more info about
the Arizona Department of Gaming visit their website at azgaminggov $
T
22 Arizona Gaming Guide | December 2013 | azgamingguidecom
GAMING NEWS
Slot Machines
amp Player Tracking
Saving Lives
Slot machine gaming data will now help detect and prevent
problem gambling according to researchers at the University
of Brescia and other institutions in Italy
Based on data from online gamblers who closed their ac-
counts betting patterns were identified leading up to the clo-
sure What researchers found was that wagers when plotted
on a graph alternated between slow increases to suddenly
dropping to very minimal bets The resulting picture looks like
a sawtooth These gamblers also exhibited the widest variance
in their bets The researchers have come to the conclusion that
this betting behavior on the part of these online gamblers is
not sustainable Prior to gambling information being purely
digital the data available to researchers now was extremely
hard to obtain in the past
Now researchers are beginning to partner with online gam-
bling sites and brick and mortar casinos Based on their paper
published in February in the online journal International Gam-
bling Studies the goal is to prevent gambling addiction and
having players lose too much money
The idea is to generate algorithms that can identify a playerrsquos
betting patterns as risk factors for problem gambling or an
unsustainable pattern
Why would an online gambling site or traditional casino even
be interested in this For one a casino can cater to self-aware
gamblers who want to participate in casino games but not to
the point where they have financial hardships develop an
addiction or potentially stop coming to the casino entirely
These self-aware gamblers could potentially remain as cus-
tomers rather than refrain from gambling Secondly casinos
can conclusively assist patrons with gambling problems rely-
ing on scientific data based on a patronrsquos own play Third
casinos can also use this as a tool to continue to improve their
reputations as socially responsible companies
The slot machine often cursed may become a savior
Celebrate the New Year at the Monsoon Nightclub this Dec 31
2013 by traveling back to the lsquo80s with Checkerrsquod Past Groove
to the best tunes of the 1980s as the clock ticks down to 2014
Therersquos a $10 cover at the door tickets are not required The
doors open at 9pm the music starts shortly thereafter and the
party doesnrsquot stop until well after midnight This is a 21 and
older event
Based in Yuma Checkerrsquod Past brings greetings from the 80s
Herky-jerky new wave new romantics sticky sweet synth-pop
Checkerd Past brings it to you in all its glittery glory All the
one-hit wonders of MTVs golden ageGary Newman Mad-
ness Thomas Dolby Modern English Haircut 100 plus Duran
Duran David Bowie Devo Men at Workthe list is pretty big
Checkerd Past is committed to keeping you entertained with
some of the best music that VH1 doesnt do specials on any-
more
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoPut
your dancing shoes on and come on out to the best New Yearrsquos
Eve party in Southern Arizona where you can relive the best
hits of the 1980s as we say hello to 2014rdquo Additional infor-
mation can be found at ddcazcom or by calling 866DDCWINS
RING IN THE NEW YEAR
80s STYLE
At the Monsoon Nightclub
Casinos were ready for the new $100 long before Oct 8
On pages 21 and 49 of this issue wersquove used images of the new
$100 bill Benjamin and the bill hersquos on sure look different than
what wersquove become accustomed to over the past several years
JCM the casino gaming industryrsquos leading bill validator compa-
ny worked together with the US Treasury Department and the
US Bureau of Engraving and Printing five years ago in order to
prepare for the new bill Only a select few JCM employees were
allowed to sign non-disclosure agreements with the US govern-
ment in order to work on the project Three years ago JCM re-
ceived proposed designs in order to begin updating their soft-
ware Back in February JCM received the new $100 bills minus
their serial numbers (making them invalid) for testing purpos-
es During the summer all of JCMrsquos bill validators in the field
received software upgrades to accept the new bills In some
casinos thatrsquos thousands of devices requiring service Around
the same time casinos trained their employees on the new bills
Now JCM is working on the next $100 due out in five years $
azgamingguidecom | December 2013 | Arizona Gaming Guide 23
GAMING NEWS
eading to Maricopa Prepare to fill your bellies with the help of Coolattas
iced lattes and donuts Harrahrsquos Ak-Chin Casino is ready to open the arearsquos
first and only Dunkin Donuts just in time for the New Year The shop will be the Casi-
norsquos fourth dining restaurant and is located near the main entrance next to Total Re-
wards
To prepare for the opening Harrahrsquos Ak-Chin Casino employees have been undergo-
ing training a sure indicator that munchkins and other sugary treats are just around
the corner for casino-goers
ldquoThere is a lot that goes into the opening of a Dunkinrsquo Donutsrdquo says Colin Ribble ex-
ecutive chef ldquoWe spent weeks in training and learned how to make donuts coffee
sandwiches and other tasty treats and also how to operate and maintain the produc-
tion equipmentrdquo
According to Chef Ribble in the final weeks of training employees were expected to be
able to make 140 donuts per hour (enough to fill a shops donut case) Each batch of
donuts is weighed and measured for length and height
ldquoEvery batch must meet the requirements or we canrsquot display the productrdquo he contin-
ued ldquoThe production process has been rigorous but the training is well worth it so we
can deliver a quality product to our customersrdquo
ldquoDunkinrsquo Donuts is one of the Valleyrsquos leading brands and wersquore thrilled to open the
first one in Maricopardquo said Robert Livingston vice president and general manager at
Harrahrsquos Ak-Chin Casino Dunkinrsquo Donuts will be open from 7am to 7pm daily For
more information on Harrahrsquos Ak-Chin Casino visit harrahsakchincom $
H
Dunkinrsquo Donuts serves up expansion
plans at Harrahrsquos Ak-Chin Casino Casino chef talks munchkins coffee and donuts
of a sudden the Lottery terminal
printed out a vast amount of paper-
work He asked the clerk how much
hersquod won but the clerk couldnrsquot tell
him anything except that it was
more than she could pay She gave
him the paperwork and told him he
would have to go to the Lottery office Vincente signed the back of the
ticket before he left the store went home and waited for his daughter
When his daughter arrived he said ldquoSomething good happened but I
donrsquot know how goodrdquo He then showed her the ticket She went to the
computer to check the numbers The next-to-the-last line had five
matching numbers the last line had two matching numbers and the
Powerball At the time neither knew how much the ticket was worth
At about 445 pm Vincente couldnrsquot wait any longer so he called the
Lottery to ask what five matching Powerball numbers were worth He
then told his daughter ldquoIrsquom the $1000000 winner theyrsquove been wait-
ing forrdquo It was a shock for both of them He didnrsquot tell his other chil-
dren because he wanted to be sure that hersquod really won Once he was
positive everything was in order his daughter took a picture of the
oversized souvenir check to send to the rest of the familyVincente
already knows what hersquos going to do with his winnings After some
house repairs and paying off a few bills the bulk of it is going to be
invested Hersquos not going to splurge hersquos well grounded in reality He
said ldquoMoney pays the bills but doesnrsquot make you happyrdquo $
For more info on the Arizona Lottery visit their website at arizonalotterycom For the
winning numbers call 4808297425 in Phoenix or 5203259141 in Tucson All other
areas in Arizona call 18004993798
azgamingguidecom | December 2013 | Arizona Gaming Guide 25
osh Shields of Phoenix likes to
buy Million Dollar Cash Bo-
nanza Scratchers because of the
$1000000 top prize Last Friday
after work he purchased several
Scratchers from a Lottery vending
machine and scratched them in the
car One of the tickets showed that he was a $1000000 winner After
checking the ticket a number of times Josh signed the back of it and
went home He checked online and realized that the Lottery closed at 5
pm he would have to wait the entire weekend before he could redeem
it In the meantime he told his parents and a close friend and had them
check the ticket Then he sat back to wait out the weekend which
seemed to be a lot longer than usual Josh a city government employee
chose the annuity rather than the lump sum Once he saw the actual
check the shock set in He would like to purchase a house and the
annuity will give him a guaranteed income for the next 20 years In
his spare time Josh enjoys spending time with his family and partici-
pating in outdoor activities such as basketball and camping Real peo-
ple do win but Josh is finding it hard to believe that he is one of them
ugust 28 2013 was a day of celebration for Vincente Ruiz of
Phoenix He redeemed his Powerball ticket from the draw of
August 21 2013 for $1000000 Vincente had purchased four lines
for the Powerball using his own numbers consisting of family birth-
days He put the tickets in the console of his truck and temporarily
forgot about them The other day Vincente went to the store to get a
soda and check his Powerball tickets The clerk scanned them and all
J News ARIZONA LOTTERY
By Cindy Esquer
A
26 Arizona Gaming Guide | December 2013 | azgamingguidecom
he Ferris Buellerrsquos Day Off slot by WMS embraces the
moviersquos credo that ldquolife moves pretty fast if you donrsquot
stop and look around once in a while you could miss itrdquo With
eight mini bonuses the game takes you through nearly all of the
memorable scenes from the classic 1980s movie
Picking bonuses spinning wheels and taking over the parade
in the Colossal Companion Spins feature will keep life interest-
ing Race to beat Principal Rooney and Ferrisrsquos mean sister Jean-
ie to the Bueller house in one exciting bonus Getting home be-
fore getting caught has never been this potentially lucrative
WMS recently implemented a brand new concept when devel-
oping their big brand name slot machines The basic idea is to
assign those employees in the game design division of the com-
pany who are really passionate about the brand to the game
Essentially the game designers behind this slot are all massive
Ferris Bueller fans Ultimately this approach translates into a
better representation of the movie in the slot
Beyond all the movie clips the custom voiceovers done by Edie
McClurg (Principal Rooneyrsquos secretary Grace) exclusively for
T
Bueller hellip Bueller hellip Bueller
this slot the music all the actorrsquos images there lies a slot filled
with fun and a lot of potential for big wins
The Colossal Companions Spins Feature is a random base game
feature and the main hook for the game Similar to the existing
Colossal Reels games by WMS the slot displays an extra set of reels to
the right of the main reel set Players now have a 35-line 5-reel
4-row reel set and a 75-line 5-reel 10-row reel set Any wins on
the Colossal Reels are doubled Bonus triggers are available on
both reel sets granting access to free spins or the Day Off Board
bonus screen Plus as in Colossal Reels any stacked wild sym-
bols on the main reel set transfer on to the Colossal Reels
Any three or more bonus symbols across both sets of reels trig-
ger the Colossal Free Spins bonus The Colossal Reels are availa-
ble during the free games and all pays on those reels are dou-
bled
The Day Off Board bonus screen is triggered during base game
or free game play by the car on the fifth reel The car then drives
up into the top screen and lands on a section of the board De-
pending on where the car stops indicates the awarded bonus
Players can expect credits or a wheel spin There are four wheels
to play (Ferris Wheel Cameron Wheel Rooney Wheel or
Sloane Wheel) each unlocking one of eight mini-bonuses based
on scenes from the film
They Bought It Pick one of three ways to fake an illness includ-
ing Fake a Stomach Cramp Moan and Wail or Lick Palms and
then receive credits
Bad Hair Day Pick a pencil from Gracersquos hair The longer the
pencil the more credits are awarded to the player
Work of Art Do you remember the museum scene Pick a paint-
ing for credits and a multiplier
Swing Batter Credits rack up while Cameron and Ferris hand
out at the ballpark ldquoSa-wing battardquo
Chez Quis This is a picking game set in the restaurant Players
Bet You Wonrsquot Believe This
Gaming regulators required some movie scenes in the slot to be edited
from PG-13 to PG
For licensing reasons the Red Wings logo on the hockey jersey worn by
Alan Ruck (Cameron) was removed and the Porsche convertible had to
appear as a red convertible with no association to Porsche
azgamingguidecom | December 2013 | Arizona Gaming Guide 27
select a sausage and have the ability to advance to pick for additional credits
Lucky Foot Rubbing the rabbit foot pays more and more credits
Car Trouble Fortunately the playerrsquos credit meter is also increasing and not de-
creasing like Ferris and Cameron want with the odometer of the ldquoborrowedrdquo car
On the Run This bonus is the highlight of all eight events Recreating the race
home Ferris Jeannie and Mr Rooney move (or lurch) towards their goal based on
which sneakers the player picks Make sure Ferris is home first to reap the highest
credit awards $
ALL OF THE
MEMORABLE SCENES
FROM THE CLASSIC
80s MOVIE
FERRIS BUELLERrsquoS Day Off TM 2013 Paramount Pictures All Rights Reserved
Insider Info
Penny Slot at 35 lines and a bonus Colossal Reel set with 75 extra lines
High bonus hit frequency WMS specifically wanted to capture the flavor of
the movie and put it into the slotrsquos game play (Lifersquos fastdont miss out)
Overall game hit frequency of 50 (Quite high for todayrsquos slots)
Payback percentages range from around 87 at the low end to 96 at the top
Play it right now at Talking Stick Resort
Plus itrsquos coming to Casino Arizona on Dec 3
Check our website for updates on new locations
CASINO DINING
At Wild Horse Pass Hotel amp Casino
Lone Butte Casino and Vee Quiva Hotel amp Casino
28 Arizona Gaming Guide | December 2013 | azgamingguidecom
Christmas Specials At Wild Horse Pass Hotel amp Casino Shularsquos Christmas Day Special
Wednesday December 25th 3pm to 8pm
$6599 per person includes Baby Spinach Salad with Pears Candied Walnuts
Bleu Cheese Crumbles Red Radish with Balsamic or Lobster Bisque 8oz
Shula Cut Filet Wild Mushroom Demi-Glaze Smoked Gouda Mashed Pota-
toes or Pan Seared Chilean Sea Bass with Wild Rice and Blood Orange Burre
Blanc and Chocolate Cake With Espresso Mint Sauce
Cafeacute 247 Christmas Day Special
Wednesday December 25th 11am to 8pm
$1795 per person includes Mixed Green Salad Grilled Pork Chop with Fruit
Chutney and Warm Bread Pudding
Christmas Specials At Lone Butte Casino Christmas Day Brunch At Verona Chophouse
Wednesday December 25th 11am to 6pm
$2999 per person includes Made-to-order Omelet Station Artisan Cured
Meats amp Cheeses Cocktail Shrimp Chilled Crab Claws Roasted Whole Turkey
with Traditional Gravy Salt Crusted Prime Rib Slow Cooked Tangerine
Glazed Ham Butter Whipped Potatoes Chocolate Covered Strawberries and
much more
Christmas Day Special At Cafeacute 247
Wednesday December 25th 11am to 8pm
$1299 per person includes Baby Field Green Salad with Candied Walnut and
Balsamic Vinaigrette Deep Fried Turkey or Citrus and Pineapple Glazed Ham
Creamed Corn Southern Mac rsquonrsquo Cheese Green Bean Casserole Roll and
Butter and Fresh Baked Slice of Apple Pecan or Pumpkin Pie with Whipped
Cream or a la mode
Christmas Specials At Vee Quiva Hotel amp Casino Ditkarsquos Christmas Day Menu
Wednesday December 25th Noon to 8pm
For only $3995 per person come and celebrate the Christmas Holiday with us
Enjoy the Freshest Ingredients and Finest Selection of USDA Prime Cuts
Your Choice of Caesar Salad Topped with Shredded Parmesan Cheese and
Garlic Croutons Mikersquos Salad Tossed with Pecans Goat Cheese Apples Cran-
berries with Fresh Balsamic Vinaigrette or the Wedge Salad Iceburg Lettuce
Topped With Apple Smoked Bacon Grape Tomatoes With Sliced Cucumber
and Topped with Danish Blue Cheese Dressing Sprinkled With Crumbled
Danish Blue Cheese or Enjoy Crab Bisque or Onion soup The Main course is
your choice of Grilled Lamb Chops with Mint Demi Glaze or 12oz of our Linz
Heritage Angus Prime Rib Slowly Roasted and Served with au jus Burgundy
Mushrooms and Creamy Horseradish Sauce Both Entreacutees Come with a Choice
of Creamed Spinach Creamed Corn Sauteacuteed Spinach and Mushrooms Fresh
Asparagus Sweet Mashed Potatoes or Mashed Red Skin Potatoes Finally
Indulge in Your Choice of Fresh Cregraveme Brule Peanut Butter Pie or Raspberry
Cheesecake
Coffee Shop 247 Christmas Eve
Tuesday December 24th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressings or
Cup of Broccoli Cheddar Soup Hand-Carved Roasted Pit Ham with Bourbon
Glaze served with Sweet Potato Mashed Roasted Butternut Squash served with
slice of Pecan Pie a la mode
Coffee Shop 247 Christmas Day
Wednesday December 25th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressing or
Creamy Chicken with Wild Rice Soup 8oz Roasted Prime Rib of Beef served to
your liking with au jus and Horseradish Sauce and Choice of Baked Potato or
Mashed Potatoes Fresh Medley of Vegetables and an Apple Crumb Tart
with Chantilly Cream for Dessert $
azgamingguidecom | November 2013 | Arizona Gaming Guide 29
30 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
ndian gaming is an economic powerhouse a recognized $27
billion industry within 237 Indian tribal casinos country-
wide that employ more than 650000 workers
What is not generally recognized is the paucity of Native Amer-
ican-owned business that supply goods and services to those
casinos --- an infinitely small number of Native-owned and op-
erated businesses that work with and profit from the estab-
lished gaming entities
In Arizona the Indian gaming industry amounts to some $17
billion Native gambling facilities are one of the top three indus-
tries in the entire state creating more than 15000 direct jobs and
in constant need of vendor assistance to keep them running
smoothly
Itrsquos big business a well-oiled machine in need of constant sup-
plies and services opportunities for small or start-up Native
business owners to position their fledgling efforts to be a part of
the action But if yoursquore an entrepreneur on the outside looking
in how do you get to become a player in the gaming game To
I
By Lee Allen
help answer that question a 4-member panel convened at the
recent Reservation Economic Summit conference at Wild Horse
Pass Hotel amp Casino in Chandler to conduct a Native 2 Native
seminar on the mysteries of gaming procurement and how
smaller players can also take a bite out of that industryrsquos eco-
nomic apple
While the gaming process is pretty similar from site to site pro-
curement processes may be unique from tribe to tribe and one
size may not fit all Creativity and flexibility may be required to
get recognized
rdquoThere are four culprits that impede Native American entrepre-
neursrdquo according to John James CEO of Gila River Gaming
Enterprises responsible for three tribally-owned gaming facili-
ties
ldquoNot enough economic infrastructure or start-up capitol is one
pitfall Inadequate strategic partnerships is another begging the
question --- why go it alone when therersquos strength in unity Be-
ginning businesses often lack specifics about important things
Left to right Debra GriffinmdashPresident of the Gila River Gaming Enterprises Board of Directors Derrick WatchmanmdashNavajo National Gaming Enterprises CEO and
Chairman of the Board of the National Council on American Indian Enterprise Development John JamesmdashCEO of Gila River Gaming Enterprises
TRIBAL NEWS
azgamingguidecom | December 2013 | Arizona Gaming Guide 31
like product pricing placement and promotion Therersquos an
admitted lack of expertise in a fledgling small business but you
donrsquot have to be an expert you just need the right channels to
find the necessary resources Overcome these problem areas and
you can live the dream of your imaginationrdquo
ldquoAlthough individual tribal casinos across the country frequent-
ly operate in unique fashion with dissimilar protocols they all
represent the established well-capitalized licensed provider
that understands the gaming industryrdquo said Derrick Watch-
man Navajo National Gaming Enterprises CEO and Chairman
of the Board of the National Council on American Indian Enter-
prise Development
But the big guys need the little guys to make things work ldquoWe
use businesses to operate our businessrdquo is how Judy Ferreira
Deputy Director of the Arizona Indian Gaming Association put
it
For instance says Watchman ldquoMost of us go with the big gen-
eral contractors but in order to get construction underway you
need support services --- things like trucking and trade input
that could be done by Native sub-contractors Operationally
furnishings and equipment or cleaning services could be pur-
chased from Native-owned businessesrdquo
Moderator Kenneth Manuel noted that Gila River Gaming En-
terprise is trying to bridge the ldquowe need you can providerdquo gap
with their program created to assist would-be entrepreneurs
ldquoThe program is designed to help community members looking
to start their own businesses to help supply our needs and itrsquos a
model that seems to be paying off as a number of Gila River
vendors are already on boardrdquo
In addition to site-specific training for enterprising Native busi-
nessmen and women the panel offered nuggets of good advice
All panelists nodded in agreement when the subject of network-
ing came up ldquoA lot of times people donrsquot know about existing
tribal businessesrdquo said Ferreira
ldquoCasinos require a lot of product but wersquore a competitive busi-
ness because revenue generation goes back to the triberdquo said
Debra Griffin President of the Gila River Gaming Enterprises
Board of Directors ldquoWe need competitive pricing for what we
buy in order to guarantee that tribal returnrdquo
The ability to respond is another prerequisite ldquoCasinos arenrsquot
an 8-to-5 businessrdquo said Watchman ldquoWersquore a 247365 opera-
tion If we need something on a Saturday night at midnight our
vendors need to make sure they can provide itrdquo
In assessing the keys to success for Native start-ups James
summed it up ldquoAt the end of the day if yoursquove got the right
product in the right market priced and promoted correctly all
the engines will be whistling the same happy tunerdquo For more
info on the event and the organization visit ncaiedorg $
32 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
istorians have immortalized Horace Greeleyrsquos words
ldquoGo West young man go Westrdquo Today his advice
would probably include the admonition ldquoLook to
south-of-the-border business folks look Southrdquo
This view toward Mexico was the theme for Business Beyond
Borders the recent Arizona Indian Gaming Associationrsquos annu-
al conference and EXPO held in Tucson Representing 17 of the
22 federally-recognized tribes in the state (that encompass more
than 90 of Indian people living on Arizona reservations) the
AIGA is a major player in Grand Canyon state gaming
ldquoMexico is important to Arizona in general --- and Indian casi-
nos in particular --- because Mexican visitors represent an excel-
lent target market for Southern Arizonarsquos gaming industry
most especially the Pascua Yaqui Casino Del Sol Resort and
Casino and Casino of the Sun as well as the three area Tohono
Orsquoodham properties --- their hotel and casino in Tucson another
casino in Sahuarita and a smaller casino in Whyrdquo says AIGA
Executive Director Valerie Spicer
ldquoItrsquos only been 10 years since Arizonarsquos gaming compact with
tribes was signed and the Arizona Benefits Fund was estab-
lished and wersquore already approaching the billion dollar mark in
contributions back to the state and its citizensrdquo Spicer said
Similar success stories are being reported nationwide among the
420 gaming facilities owned by 240 tribes in 28 states an eco-
nomic development effort that has resulted in the creation of
700000 jobs nationally (with 15000 of them in Arizona)
The three-day gathering in the Old Pueblo was held just 60
miles from the USMexico border --- billed as The Southwestrsquos
Foremost Gaming and Business Summit and Trade Show ---
that drew together some 300 tribal leaders casino executives
and business leaders from across the country to conceptualize a
gaming industryrsquos approach to cross-cultural marketing in or-
der to do business with Mexico
ldquoTherersquos no other conference like this in Indian Country focus-
ing on gaming and businessrdquo according to Spicer ldquoTribes want
to spur more economic development and businesses want to
learn how to partner with tribes This forum connects tribal en-
terprises with potential business partners for the benefit of allrdquo
Economic developer and international trade expert Felipe Gar-
cia of Visit Tucson was the keynote speaker ldquoNewly-released
statistics show 22 million people cross into Arizona from Mexi-
co every year --- thatrsquos 50000 travelers per day every day ---
and the World Tourism Organization is predicting the number
of people who cross international borders will double by 2030rdquo
he told conference attendees
ldquoThese are real people with real discretionary income That im-
pact in Southern Arizona is huge In Pima County alone it rep-
resents $1 billion dollars added to the local economy every year
mostly from shoppingrdquo
Citing a Mexican Visitors to Arizona study done by the Eller
College of Management at the University of Arizona Garcia
noted that 64 of all Mexican visitors to Arizona come here for
a leisure-time vacation and to shop
ldquoFrom a gaming industry standpoint casinos are missing a
good bet if they donrsquot focus more frequently on that South-of-
the-Border opportunity These visitors range from high-end
travelers who fly here on private airplanes to middle-class folks
with visas who have cash in their pockets and no aversion to
spending it
Terry Rambler who chairs the AIGA the Inter-Tribal Council of
Arizona and the San Carlos Apache Tribe noted ldquoThese are
tribes working together as a family to make the future better
This is how things are done working together to build a model
of cooperation that can be used in other economic venturesrdquo
For more info on the AIGA visit azindiangamingorg $
AIGA EXPO Luncheon Speaker Notah Begay III
(Navajo) is a pro golfer with 4 PGA tournament
wins and current entrepreneur of Kiva Sun Foods
H By Lee Allen
Left to Right Valerie SpicermdashDirector of the AIGA
Peter YucupiciomdashChairman of the Pascua Yaqui
Tribe Notah Begay IIImdashPGA golfer
Terry RamblermdashChairman of the AIGA Chairman
of the Inter-Tribal Council of Arizona and Chair-
man of the San Carlos Apache Tribe
34 Arizona Gaming Guide | December 2013 | azgamingguidecom
LAUGHLIN NEVADA Directory amp Gaming Statistics
Aquarius Casino Resort
800662LUCK
aquariuscasinoresortcom
1250+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps keno race
sports book
Avi Resort amp Casino
(Fort Mojave Tribe)
8004300721
avicasinocom
1000+ slots bingo blackjack table
games craps roulette poker room
keno racesports book KidsQuest
Colorado Belle Hotel Casino
8774600777
coloradobellecom
750+ slots blackjack table games
craps roulette poker room keno
racesports book Build your own
amazing burger at Pintrsquos Brewery
Riverside Resort Hotel amp Casino
8002273849
riversideresortcom
1300+ slots no smoking slot area
high limit slots area bingo black-
jack table games craps roulette
poker room keno racesports book
Pioneer Hotel amp Gambling Hall
8006343469
pioneerlaughlincom
490 slots blackjack table games
craps roulette sports book Make
sure to check out the video poker amp
reel slots
Harrahrsquos Laughlin
8004478700
harrahslaughlincom
900+ slots no smoking slot area
high limit slots area blackjack table
games craps roulette poker room
live keno racesports book
Golden Nugget Laughlin
8002371739
goldennuggetcomlaughlin
1000+ slots blackjack table games
craps roulette poker room sports
book Sign up for the playerrsquos club
and spin for free play
Edgewater Hotel Casino
8006774837
edgewater-casinocom
750+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps racesports
book Great all-around casino
We are not responsible for incorrect missing or outdated information To inform us of
updates please email editorazgamingguidecom The Nevada Gaming Control Board
publishes statistics on casino gaming activity in Nevada according to their statersquos gaming
regulations The most current data for Laughlin at press time is from three months prior
A negative hold percentage indicates that game overpaid during the stated month
Tropicana Laughlin
8002436846
tropicanaxcom
1000+ slots blackjack table games
craps roulette and a sports book
Stop in for lunch at Carnegiersquos or
the Poolside Cafeacute and enjoy the food
River Palms Resort Casino
8777877256
river-palmscom
550+ slots bingo blackjack table
games craps roulette sports book
Donrsquot miss the view of the river from
Dennyrsquos
Slots Hold Tables Hold
Loose $1 409 Craps 1371
25cent 481 Blackjack 21 1583
$5 527 Roulette 1900
Multi-Denom 565 Other Table Games 2456
5cent 609 Pai Gow Poker 2470
1cent 1049 Let It Ride 2549
Megabucks 1123 Three Card Poker 3390
Tight $25 1507
Other Hold Revenue Dollars
Loose Sports Pools 1489 Slots 291 mil
Race Books 1521 Tables 30 mil
Tight Live Keno 2835 Other 07 mil
Laughlinrsquos Gaming Statistics September 2013
36 Arizona Gaming Guide | December 2013 | azgamingguidecom
All-You-Can-Eat Baby Back Ribs Only $1295
During your next trip to Laughlin make sure to stop in at The Pioneer Hotel amp Gambling Hall for delicious All-You-Can-Eat
Baby Back Ribs for $1295 at the Boarding House Restaurant served from 4-9pm every Saturday Other specials include Steak amp
Lobster meal for only $1595 on Thursdays Prime Rib or Shrimp Scampi for $1595 on Fridays and their award-winning
Champagne Brunch for $1195 every Sunday from 8am-1pm For more information call 18555252125
LAUGHLIN NEVADA News
News LAUGHLIN NEVADA
azgamingguidecom | December 2013 | Arizona Gaming Guide 37
Laughlin Event Center Presents
Fourteen-time nominated and five-time Latin Grammy Award
winners Los Tigres Del Norte will perform live in concert Satur-
day May 3 2014 in the all new Laughlin Event Center Paquita
la del Barrio will open for Los Tigres Tickets from $30 will be
available at edgewater-casinocom soon Los Tigres del Nortersquos
ldquoNortentildeordquo music with its polka roots is blended with stories of
social injustice and news They have recorded more than 55
albums that have earned Gold and Platinum Records in the
United States and Mexico and have sold more than 32 million
records The San Jose California based band tours international-
ly and has a recording repertoire of over 500 songs and corridos
(ballads)
Grammy-nominated Paquita la del Barrio is a popular Mexican
singer of rancheras and other Mexican styles and is most fa-
mous for her advocacy against Mexicos machismo culture
which has made her popular especially with female audiences
She is known for her common song themes of women empow-
erment and man bashing Her signature phrase with which she
often teases male spectators in her shows is iquestMe estaacutes oyendo
inuacutetil (Are you listening good-for-nothing)
Aquarius Announces Second Annual
ldquoFeed a Familyrdquo Program Benefiting Local Families
ace|PLAY Members Can Contribute
Points Instead of Cash
For the second year in a row Aquarius Casino Resort presents
the ldquoFeed a Familyrdquo program that allows players to contribute
their ace|PLAY club points to help put a holiday meal on the
table of a tri-state family in need Players can contribute points
through Friday December 20 2013 ldquoLast year thanks to the
overwhelming generosity of our players we were able to help
more than 900 families through this groundbreaking programrdquo
said Aquarius Casino Resort General Manager Sean Ham-
mond ldquoGiving back to the community is an important part of
our culture at Aquarius and our players have embraced our
effortsrdquo said Kathy Hilderhof Vice President of Marketing and
Player Development at Aquarius For more info visit aquarius-
casinoresortcom and click on ace|PLAY $
Lo
s T
igre
s D
el N
ort
e P
aq
uit
a L
a D
el B
arr
io
Debbie ReynoldsmdashDec 4-7mdashRiverside
GlorianamdashDec 6mdashEdgewater
Holiday Dreams A Cirque SpectacularmdashDec 7mdashEdgewater
The Nutcracker Anaheim BalletmdashDec 12mdashRiverside
Charlie Daniels Band amp Montgomery GentrymdashDec 13mdashEdge
The DiamondsmdashDec 17-22mdashRiverside
Dirk ArthurmdashDec 27-30mdashHarrahrsquos
Mickey GilleymdashDec 27-31mdashRiverside
Frank Sinatra Jr Sinatra Sings SinatramdashDec 28mdashEdgewater
New Year FireworksmdashDec 31mdashRiverwalk by Colorado Belle
The Golden Boys starring Frankie Avalon Bobby Rydell and
Fabian FortemdashJan 4mdashEdgewater
Happy Birthday to The KingmdashJan 7mdashRiverside
Temptations Review with Dennis EdwardsmdashJan 11mdashEdge
Kingston TriomdashJan 14-19mdashRiverside
The FlamingosmdashJan 21-26mdashRiverside
Mickey GilleymdashFeb 3-8mdashRiverside
Oak Ridge BoysmdashFeb 10-16mdashRiverside
Paul AnkamdashFeb 15mdashEdgewater
Vicki Lawrence and MamamdashFeb 18-23mdashRiverside
Crystal GaylemdashFeb 27-Mar 2mdashRiverside
Larry Gatlin and The Gatlin BrothersmdashMar 4-9mdashRiverside
Eddie MoneymdashApr 11-14mdashRiverside
Vince GillmdashApr 19mdashRiverside
Great WhitemdashApr 25-27mdashRiverside
Los Lobos and Los Lonely BoysmdashApr 26mdashHarrahrsquos
CASINO ENTERTAINMENT Listings
38 Arizona Gaming Guide | December 2013 | azgamingguidecom
Apache Gold CasinomdashGlobe AZmdash8002722438
Cabaret Lounge
Live bands every weekend
BlueWater CasinomdashParker AZmdash8882433360
Dig Lounge
Variety including live bands karaoke amp DJsmdashDaily at 5pm
BlueWater Showroom
Wynona amp Big NoisemdashJan 25 2014
Kenny RogersmdashMar 22 2014
Casino ArizonamdashScottsdale AZmdash4808507777
The Showroom
Monday Night Showroom FootballmdashMondays during football season
Showstoppers Live Holiday SpectacularmdashNov 28-Dec21
The Whip-itsmdashDec 31
Strange Days (Doors Tribute)mdashJan 3-4
Pyromania (Def Leppard Tribute)mdashJan 10-11
Motley Cruersquod (Motley Crue Tribute)mdashJan 24-25
Queen Nation (Queen Tribute)mdashJan 31-Feb 1
The Arizona Room
Latin Fire Dance Nights (Learn to dance)mdashMon Tue from 6-8pm
Throwback ThursdaymdashThu from 9pm to 1am
Casino Del SolmdashTucson AZmdash5208386506
AVA Amphitheater
Tamal FestivalmdashDec 7
Cliff Castle CasinomdashCamp Verde AZmdash8003817568
Dragonfly Lounge
Variety including live bands karaoke amp DJsmdashLadies Night every Th
Open late on Fr amp Sa
Cocopah Resort CasinomdashSomerton AZmdash8002375687
Events
Los ApsonmdashDec 6-7
Karaoke with Bling BlingmdashWe-Fr at 8pm
La Vida Loca (Latin Music)mdashFr at 9pm
Variety of live music every Saturday night on the casino floor
Desert Diamond Casino ImdashTucson AZmdash8663329467
Monsoon Nightclub
Groovinrsquo FridaysmdashTucsons Funkiest Old School Dance Party
Noches CalientemdashSaturdays the hottest Tex Mex and Tejano music
Desert Diamond Casino IImdashSahuarita AZmdash8663329467
Sports Bar
Karaoke Night in the Sports BarmdashWednesdays 7-11pm
Live music or DJsmdashFridays amp Saturdays
Diamond Center
Sylvia Browne (Author amp Psychic)mdashDec 14
Stayinrsquo Alive (Bee Gees Tribute)mdashDec 28
STYXmdashJan 17 2014
Chris YoungmdashJan 18 2014
Fort McDowell CasinomdashFort McDowell AZmdash8008433678
Lucky 7 Saloon
Featuring a variety of live music every weekend
Events
New Yearrsquos Eve PartymdashDec 31
Harrahs Ak-Chin CasinomdashMaricopa AZmdash4808025000
The Lounge
Checkerrsquod PastmdashDec 6-7
The HamptonsmdashDec 13
Smooth GroovemdashDec 14
JJrsquosmdashDec 20-21
Chris JansonmdashDec 27
The DriftersmdashDec 28
Wild Wednesdays from Noon to 4pm fea tures Route 66 with
Danny DavismdashDec 4 Come Back BuddymdashDec 11 Band Stand
Shows 50rsquosmdashDec 18 Route 66mdashDec 29
Hot Latin Nights from 8pm to midnight on Thursdays fea tures
AzTexmdashDec 5 amp 19
New Yearrsquos CelebrationmdashDec 31 features The Rat Pack Returns at 6
Grammy-nominated Country singer and songwriter Chris
Young is returning to the Diamond Center on Saturday Janu-
ary 18 2014 for a special concert sponsored by KIIM 995 FM
Tickets start at $25 and are on sale now through Star Tickets
and at the casino Rewards Center Doors open at 7pm and the
show starts at 8pm
Drawn to the thrill of entertaining from an early age Chris
Young got his start in 2006 when he was declared the winner
of the TV talent show Nashville Star Hersquos topped the country
charts with hits like the Grammy-nominated Gettingrsquo You
Home Voices The Man I Want To Be and his platinum selling
single Tomorrow Young released his latest album AM in
September and has been touring with country superstar Brad
Paisley Chris Young last performed in the Diamond Center to
a sold out crowd in October of 2011
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoWersquore
thrilled to have Chris Young back in the Diamond Center to
share his unique Country sound Tickets sold out fast the last
time Chris played here so be sure to get yours earlyrdquo
Talking Stick Resort Presents
Roger Clyne amp The Peacemakers December 27-28 2013
Hometown favorites Roger Clyne amp The Peacemakers
are headed back to Arizona and to Talking Stick Resort
The rock-n-roll quartet will command the Showroom
stage on Dec 27-28 and perform such favorites
as Americano Green amp Dumb and Loco to Stay Sane For-
merly members of The Refreshments singer Roger
Clyne and drummer Paul PH Naffon created Roger
Clyne amp The Peacemakers in 1998 The Tempe-based
band would go on to release 10 albums and tour with
the likes of Johnny Cash Kid Rock and John Fogerty
Their latest album Unida Cantinardquo climbed to the num-
ber two spot on the Billboard Heatseekers charts and
peaked at number four on the 2011 iTunes Rock Al-
bums list Fans are in store for two nights of pure ener-
getic rock-n-roll as the band always delivers remarkable
performances Tickets for the concert are on sale now
Call 4808507777 and ask for the box office or visit their
website at talkingstickresortcom for more information
Editorrsquos Pick CASINO ENTERTAINMENT
azgamingguidecom | December 2013 | Arizona Gaming Guide 39
amp 8pm plus 56-Elvis Tribute at 10pm amp Midnight
Hon-Dah CasinomdashPinetop AZmdash8009298744
Timbers Lounge and Showroom
Munday FundaymdashComedy Show begins at 7pm
Live local talent Tuesday through Saturday
Lone Butte CasinomdashChandler AZmdash8009464452
Cascades Lounge
Phoenix area bands amp DJs offer free live entertainment
WemdashCountry Thmdash70rsquos Disco Funk FrmdashLatin SamdashTop 40Dance
Verona Chophouse
Talia Livemdash Saturdays 5-9pm
Sunday Jazz Brunch Livemdash10am-3pm
Mazatzal CasinomdashPayson AZmdash8007777529
Event Center
New Yearrsquos Eve Party with Night GroovemdashDec 31
New Yearrsquos Eve Lounge with Torres and HendrixmdashDec 31
Paradise CasinomdashYuma AZmdash8887774946
Sharkyrsquos Bar amp Bites
Featuring a variety of live music on the weekends
Quechan CasinomdashWinterhaven CAmdash8777832426
Sidewinders Bar amp Grill
Featuring a variety of live music on the weekends
Pipa Event Center
Paul Rodriguez Williams amp Lee Bobby LeemdashDec 13
Talking Stick ResortmdashScottsdale AZmdash4808507777
The Showroom amp Grand Ballroom
Aaron LewismdashDec 6
Vincente Fernandez JrmdashDec 7
Roger Clyne amp The PeacemakersmdashDec 27
STYXmdashJan 18 2014
Hot Tuna and Leon RussellmdashJan 24 2014
Twin Arrows Navajo CasinomdashFlagstaff AZmdash8559468946
Cover bands local regional amp headlining acts Call for info
Wild Horse Pass CasinomdashChandler AZmdash8009464452
AiRIA UnpluggedmdashLive music Fri amp Sat 4pm-2am
Encore LoungemdashFeaturing a variety of live music nightly
Classics With A TwistmdashFeaturing jazz music amp cocktails Thu-Sun
Showroom
DaughtrymdashDec 6
Eddie MoneymdashDec 7
Ana Barbara amp The Mariachi Sol de Mexico Jose FernandezmdashDec 13
Big Bad Voodoo DaddymdashDec 27
Chris Simpson and Adam Gropman (Comedy)mdashDec 28
PwerdrivemdashDec 31
AbbaFab (ABBA Tribute)mdashJan 4 2014
Yavapai CasinomdashPrescott AZmdash8007568744
Yavapai Cantina
Karaoke with Cruisinrsquo SusanmdashFr at 8pm-12am
Variety of live bands on Saturdays from 7 to 10pm Verify all details amp age restrictions (generally 21 amp over) for each event Venues times dates amp ticket
information are subject to change Photosimages copyright of the individual artist(s) photographer(s)
or venue(s) All Rights Reserved We are not responsible for incorrect missing or outdated information
40 Arizona Gaming Guide | December 2013 | azgamingguidecom
CASINO NIGHTLIFE
By Ramses Ja
manda Martinez aka DJ Juma is the newest jewel in Talk-
ing Stickrsquos crown Her mixes in the TSR Lounge have cap-
tivated partygoers for the past few months As a newer face I
felt I should introduce her to the readers of this column but
know that this goes way beyond a pretty face Juma is a skilled
DJ who has graced decks from coast to coast Now that she has
a new residency I thought Irsquod run a few questions by her
RJ How long have you been DJing
Irsquove been DJing since 2009 but Irsquove been messing around with it since
grade school I used to dress as Spinderella on Halloween I used to
make beats with my friends who were local artists thatrsquos what got me
started in music From there DJing just felt like a natural evolution of
my craft I have always felt very musically inclined so I am happy that
this is what I do for a living
RJ Tell me about your musical background
I started in radio way back in 2005 at 951 FM Latino Vibe Manic
Hispanic was the one who pulled me under his wing and showed me
how things worked I landed at Power 983 in 2008 and stayed there
until I made the move to 1015 JamZ In the mean time I started mak-
ing beats like I said and I guess being surrounded by so many talent-
ed DJs I started getting my equipment together and practicing
RJ What is your favorite type of music to spin
Irsquom the type to spin anything that people like to spin what makes peo-
ple move But my go-to music is usually 80s or 90s and of course
Spanish music because of my Latin background I guess that doesnrsquot
really answer the question but I guess my favorite music changes with
the crowd or the venue maybe even the time of year It just depends
Right now Irsquom spinning a lot of Top 40 and EDM because itrsquos really
working for my crowds
RJ Tell me about a typical night at the TSR Lounge at Talking
Stick
Im usually just paying attention to my mixes and the crowd Im
learning Im paying attention to my choices and selections Thats my
main focus I do it fearlessly because I never underestimate the audi-
ences ability to feel Music is the sixth element it brings nostalgia it
brings healing and it moves us I canrsquot feel anything but the music
A everything around me is a blur except the sound Its therapy for me
DJing has allowed me the chance to be free with no expectations espe-
cially from myself Its just about having fun at the party and I like
having fun at the party I see the audience make note of the atmos-
phere sometimes I listen to what the DJs did before me and I just basi-
cally remember that its about having fun and I free myself enough to
begin
RJ Any advice for anyone wanting to follow in your footsteps
A good DJ feels his or her groove and eventually gets a flow and begins
to connect with the music which connects to the audience In my case
Im a selector As Juma I select what I like People who come to groove
either love it or they learn it Theres a big difference between being a
DJ and being a selector I dont really even know if I consider myself a
DJ because DJing is a skill and an art form that is highly technical
Theres scratching involved theres blending involved theres accura-
cy and syncopation involved Those things Ive learned over time but
as a selector youre just narrating the emotions of the crowd I am
becoming a good DJ I am a great selector $
Talking Stick Resortrsquos TSR Lounge is located just downstairs
from the main casino floor in the Atrium The TSR Lounge fea-
tures a live DJ drink specials and a plush ambiance to enjoy
your weekends out Enjoy the party at the TSR Lounge every
weekend on Fridays from 8pm to 2am and Saturdays from 5pm
to 2am For more information visit talkingstickresortcom or
call 4808507777
Ramses Ja Rudi King-Taylor II
bullMusic DirectorOn-Air Host (3-7pm) for
KNRJ-FM 1011 The Beat
bullResident DJVJ for KTVK-3TV Friday 10am
bullHost of REDY Set Radio
bullOfficial Bum Squad DJ
bullDJ Vatican Member
bullFor more information on Ramses Ja visit his
website at wwwramsesjacom
Amanda Martinez DJ JUMA TSR
HOT DEALS
42 Arizona Gaming Guide | December 2013 | azgamingguidecom
Check out these great promotions we found for our read-
ers and fans No matter where you live in Arizona our
readers can take advantage of at least one of the items
listed below Put some cash in your pocket
Desert Diamond Casino Football Pickrsquoem Be one of 20 winners to predict the winning teams for
each Sunday and Monday NFL regular season games and
win $100-$500 in free play Then if you correctly predict
the winning teams in 197 or more 2013 NFL regular sea-
son games out of the 239 you could win $1000000
Mazatzal Hotel amp Casino Second Serving Tuesday Between 1pm and 5pm each Tuesday from now through
December 17 play at least $50 cash and receive $50 in
Bonus Maz Cash free play or play at least $100 cash and
receive $100 in Maz Cash free play Earn one reward each
week
Paradise Casino Toy amp Food Drive Now through December 15 bring in a new toy or food
item(s) with the original store receipt valued at $10 or
more (excluding tax) and receive up to $40 in Rewards
Play for your donation
Pick The Pros Be one of twenty weekly prize winners to pick the most
correct winning teams of the weekly NFL lineup includ-
ing a tie-breaker and win up to $100 in Rewards Play
Quechan Casino Resort Sunday Funday Sundays in December a lucky winner will be drawn eve-
ry 30 minutes from 12pm ndash 630pm for $100 in Rewards
Play And at 7pm one lucky winner will win $1000
Twin Arrows Navajo Casino Resort Holiday Room Special Now through December 27 players can enjoy a resort
room for only $59 plus tax per night from Sunday
through Thursday and $99 plus tax on Friday and Satur-
day When visiting on Tuesdays and Thursdays win up
to $2000 cash during the drawings held every half hour
from 7pm to 10pm $ For complete rules regulations and restrictions visit each casinorsquos players
club for more details Players must be 21 or older and donrsquot forget that casino
management reserves all rights with the promotions listed on this page
Apache Gold Casino Resort decides to
through the end of 2013
Did you get an offer for free play from a casino Through
December Apache Gold Casino Resort will double it
Buckyrsquos Casino In Prescott Presents
This exciting extension to 3-Card Poker gives players the
ability to use their cards and the dealerrsquos cards to make a
5-card poker hand with pays for 3-of-a-kind or better
44 Arizona Gaming Guide | December 2013 | azgamingguidecom
Casino Sessions Seats Smoke-Free Area Electronic Late Night
Apache Gold Su We Th at Noon Fr amp Sa at
7pm 1st Mo of the month at 7pm 200 No No No
BlueWater Mo-We 430pm Su at 1130am 400 Yes Yes No
Casino Arizona Mo-Su at 630pm
Daily Matinees at 1230pm 1000 Yes Yes
L8 Nite Bingo Fr amp Sa
Doors at 10pm Games at midnight
Casino Del Sol Daily at Noon 130 215 630 amp
715pm 600 Yes Yes Cosmic Bingo Sa at 11pm
Cocopah Daily at 130 amp 630pm 350 Yes Yes No
Desert Diamond I Th-Mo 130 2 6 630 amp 7pm 270 No Yes No
Fort McDowell Sa amp Su at 645am We-Mo at
9am Daily at 1230 amp 630pm 1275
Yes (2 sections enclosed or in
general seating)
Yes Fr amp Sa at 1210am
Call for Lunar Bingo schedule
Harrahrsquos Ak-Chin We-Su at 1130am 230 330
and 630pm 470 Yes Yes No
Lone Butte
Sa amp Su at 10am Noon 345
530pm Daily at Noon amp
630pm
750 Yes Yes BAD Bingo 2 Fr at 1130pm amp
BAD Bingo Sa at 1130pm
Mazatzal Mo-Th at Noon Tu amp Th at
630pm 280 Yes Yes No
Paradise Daily at 130 amp 6pm 300 Yes Yes Call for Kozmic Bingo
amp Other Special Dates
Vee Quiva Daily at Noon amp 630pm 366 Yes Yes Bingo Eclipse Sa at 11pm
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4am Sunday to 4am Monday
CASINO BINGO DIRECTORY
Green MPBingo Jackpot won for $27038 at Fort McDowell Casinorsquos Bingo Hall
Cheryl L won the $2703800 Green MPBingo progressive jackpot while playing at Fort
McDowell Casino in Phoenix AZ Playing on the PhD tablet from Planet Bingo Cheryl
won the big one for $2703800 against the 1 Vertical amp 1 Horizontal line pattern Fort
McDowell Casino has been awarding some of the largest MPBingo jackpots for almost 10
years Thousands of players have won millions of dollars
For more information about Fort McDowell Casino session times specials and events
phone 1-800-THE-FORT or visit fortmcdowellcasinocom $
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
1 7 8
5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
9 3 6
1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
he Arena Poker Room at Talking Stick Resort in Scotts-
dale Arizona is hosting their 11th annual No Limit Texas
Hold lsquoEm Christmas Toy Drive Poker Tournament on Decem-
ber 21
There is a $12500 guaranteed prize pool and sign-ups begin
Monday December 16th at the main poker cage
As players sign up theyrsquoll donate one new unwrapped toy val-
ued at $10 or more to the Salt River Pima-Maricopa Indian
Community Christmas Toy Drive and pay a $25 tournament
service fee
Entries are limited to the first 400 sign-ups and each player be-
gins with $1500 in chips Paying an extra $10 staff appreciation
gets players an additional $1500 in chips
Each round is 20 minutes long with the first round blinds start-
ing at $25 and $50 The seventh round will have $700 and $1500
blinds All subsequent rounds will have their blinds and limits
doubled until the end of the tournament
The top 40 finalists win at least 8 or $50 of the prize pool with
third place taking home 112 or $1400 second place netting
168 or $2100 and first place bringing in 248 or $3100
More info on the event is available at the Arena Poker Room by
calling 4808507777 or by visiting talkingstickresortcom $
T
GREAT GAMES Table GamesmdashPoker
16 Arizona Gaming Guide | December 2013 | azgamingguidecom
Texas Hold rsquoEm
X-mas Toy Drive
Poker Tourney
at TSRrsquos Arena
18 Arizona Gaming Guide | December 2013 | azgamingguidecom
and how to come to terms with random behavior
WINNING WAYS Hints amp Tips
was visiting a casino recently during a new game install
wearing my Arizona Gaming Guide company shirt when a
slot player named Mary approached me filled with questions
and comments about our magazine As my team and I are al-
ways excited to meet and talk with our fans I was more than
happy to sit down and have a discussion with Mary However
thirty minutes later I had to excuse myself and get back to work
although I would have loved to continue talking with her
Mary had some excellent questions for me conundrums that I
know many slot enthusiasts have pondered Hopefully I was
able to dispel many of her misconceptions about casino gaming
and that the answers I provided her will also clear up any con-
fusion other players may have as well What follows is the con-
versation I had with Mary
Mary My favorite section in your magazine is ldquoPlayers Talkrdquo
What is your background and how do you know the answers
to all the questions
Me My entire team and I have experience working in the casi-
no gaming industry We have all designed developed pro-
grammed and tested slot machines and other casino games
Chris our Publisher created math models for several major slot
machine manufacturers and was also a Game Design Manager
for many years Liz our Managing Director worked as a Math-
ematician in the industry as well as a Compliance Manager and
Software Tester I designed slot games and was eventually pro-
moted to Game Producer Alex one of our contributing writers
was a software programmer of all different types of casino
games Sami worked in Compliance and is familiar with the
rules and regulations governing various gaming jurisdictions
Alexandra our Editor has held several executive positions in
casinos including Slot Director We all love casino games and
are eager to share all the knowledge and experience wersquove ac-
quired over the years with all our readers and fellow casino
enthusiasts
Mary Do my bonus picks matter I always feel like I pick the
smallest amount
Me Sometimes your picks donrsquot matter and if a regulatory
agency feels that a game may be misleading to the players they
will force the manufacturers to include a comment in the help
screen that clearly states whether bonuses are predetermined
One general rule of thumb ndash if values are revealed at the conclu-
sion of a bonus then that bonus is not predetermined If you
picked 100 credits but to the right of your pick is 1000 credits
then you could have won the 1000 credits had you picked that
selection However bonuses that do not reveal whatrsquos behind
I By Lana Hartmann
the other objects are usually predetermined In other words the
random number generator is choosing values for the players
Mary Why do I feel as though I win more often when I pull
out my playerrsquos club card Does using my card affect whether
I win or lose
Me Using a playerrsquos club card does not affect whether you win
or lose because the slotrsquos RNG is not influenced by any other
part of the slot machine This is a gaming regulation around the
world and independent testing laboratories verify that this is
the case on every slot What you are observing is the result of
random behavior
Mary Should I avoid playing on a slot machine that just hit a
big win bonus or jackpot
Me Herersquos an example I like to use in order to answer your
question Imagine a completely fair silver dollar that is the coin
is uniformly weighted and has a heads and a tails When
flipped this coin lands either on heads or tails randomly Now
letrsquos pretend we have three people flipping their own fair silver
dollars lined up like you guessed it slot machines These three
people constantly flip their fair silver dollar We watch them for
a while and notice that the first person has flipped ten heads out
of the last ten flips the second person has flipped five heads
and five tails in the past ten flips and the third person has
flipped ten tails during the last ten flips Which of these three
people would you approach and make a wager with them that
their next coin flip is heads My guess is that yoursquoll answer one
way and the next person who walks by in the casino will an-
swer differently as will the following hundred casino visitors
who happen to pass by Mathematically and logically everyone
knows that the next coin flip by any of the three people will
have the exact same chances of being heads or tails That is the
chances that the first person flips heads is 50 tails is also 50
the second personrsquos coin has the same probabilities and so on
The fair silver dollar doesnt know or care about what happened
in the past The next coin flip is just that a fair and random coin
flip People however especially those who are willing to wager
their hard earned money do care about the past and how it
might influence the future
Mary Why does it take me forever to get a bonus and the per-
son playing next to me sits down and hits one right away
Me Mary all slot machines use a fair random number genera-
tor that has been tested by an independent laboratory for accu-
racy As a result if the slotrsquos mathematics have odds of letrsquos
pretend 1 in 150 of hitting a bonus a player can hit the bonus
azgamingguidecom | December 2013 | Arizona Gaming Guide 19
WINNING WAYS
on the first spin then the second then the third and then not at
all for hundreds of spins again On average after hundreds of
thousands of spins on the slot it will have awarded a bonus
roughly once every 150 spins Unfortunately at that moment
your slotrsquos RNG wasnrsquot drawing the bonus out of the bag and
the slotrsquos RNG next to you was If a slotrsquos bonus happens once
every 150 spins you can reasonably expect the bonus to trigger
within three times that number or 450 spins But that doesnt
mean it will or has to happen within those 450 spins Remember
your previous question Maybe we should go over my answer
again By the way the only way of figuring out how often a
slotrsquos bonus hits is to count your total spins and divide that by
the number of bonuses you had and do this repeatedly across
multiple play sessions And make sure to keep reading our
magazine as we divulge these probabilities as well
Mary People talk about loose machines and tight machines
and then people talk about a slotrsquos payback percentage
Whatrsquos the difference
Me ldquoLooserdquo to me means the slotrsquos payback percentage is high
say 96 and the casinorsquos hold percentage is low or 4 making
a total of 100 Most high denomination slots and most video
poker games are ldquolooserdquo ldquoTightrdquo to me means the exact oppo-
site That is the payback percentage is low say 86 and the
casinorsquos hold percentage is high 14 Now the payback per-
centage is an expression of the long run monetary odds of a slot
machine or other casino game So a payback percentage of 86
means that over time the slot takes in more money than it pays
out If a payback percentage were to be 115 the slot would
pay out more money than it takes in over the long run This
kind of slot does not exist Remember that casinos are in busi-
ness to make money and their hold percentage is an expression
of that profit Any casino game you play is one that you are
guaranteed to lose at over time There is no way around the fact
that we are playing a losing game Anyone who says differently
is lying or doesnt logically comprehend how casinos and their
games work ldquoLooserdquo to most players means the slot pays pays
frequently pays big or is paying right now ldquoTightrdquo to most
players means the opposite of ldquolooserdquo but generally both words
have nothing to do with my interpretation of the payback per-
centage As a matter of fact players may describe a machine as
ldquolooserdquo even though it is actually one of the ldquotightestrdquo machines
on the slot floor in terms of payback percentage Remember my
coin flipping example The slotrsquos RNG can produce winner after
winner right in a row but in the long run it all evens out
Ultimately I think I helped Mary resolve some of the issues she
had questions about I know that many of you have the same
questions based on your Facebook comments emails and
letters that we get so I hope I helped you too Remember that
casino games including slots are based on purely random
events that are out of our control There are ways to improve
your odds in blackjack and the slots but ultimately winning is
based on luck timing fate or whatever else you want to call
that next big win bonus or jackpot Have fun $
azgamingguidecom | December 2013 | Arizona Gaming Guide 21
GAMING NEWS
rawing Dead is a documentary film about the highs and lows of
online poker from two very different perspectives a profession-
al poker player worth millions and a gambling addict
Michael Korpi Jr had it all Straight As star athlete talented musician
but his weakness for online poker derailed his life Now hersquos walking
across the country with his two dogs Blackjack and Buddy in an effort to
raise awareness for problem gambling Dusty Schmidt was once known
as one of the top amateur golfers in southern California before a heart
attack at age 23 took him off the golf course and put him in front of a
computer screen Four million dollars later he is regarded as one of the
worlds best online poker players
Poker was once a blue collar game played in smoky back rooms over
green felt tables until a chubby accountant from Tennessee shocked the
world by turning a $39 buy in on an online poker site into a $25 million
dollar first prize at the 2003 World Series of Poker Over the next few
years the entire world learned the game of No Limit Texas Hold Em If
you watched the poker boom on TV like the rest of us it seemed like
everyone was getting rich Some were but the fundamental rule of any
game involving chance in order for one to win another must lose The
truth behind the hype is that there is a dark side to this game one that
you wont see on ESPN From the Poker Boom of 2003 to ldquoBlack Fridayrdquo
April 15th 2011 when the US Department of Justice shut down online
poker Drawing Dead follows the lives of two players Michael and
Dusty as they deal with the highs and the lows of Americas future fa-
vorite pastime online poker To find out more about the film point your
browser to drawingdeadpokerdoccom $
D
he Arizona Department of Gaming recently announced that tribal contribu-
tions to the state from gaming revenue will be approximately $239 million
for the quarter that ended September 30 2013 Tribal contributions are within a
thousand dollars when compared to the same quarter last year
The quarterly tribal contributions to the Arizona Benefits Fund will be distribut-
ed as follows
Instructional Improvement FundEducation $11909047
Trauma and Emergency Services Fund $ 5954524
Arizona Department of Gaming operating costs $ 2150510
Arizona Wildlife Conservation Fund $ 1701293
State Tourism Fund $ 1701293
Problem Gambling Education Treatment and Prevention $ 477891
TOTAL tribal contributions for the quarter ended Sept 30 2013 $23894558
The Arizona Department of Gaming in partnership with Arizonarsquos tribes regu-
lates Indian gaming Under the Arizona Tribal-State Gaming Compact tribes
with casinos contribute one to eight percent of their Class III gross gaming reve-
nue to the state cities towns and counties In Arizona Class III gaming includes
slot machines jackpot poker blackjack keno and off-track pari-mutuel
betting There are currently 23 Class III casinos in the state Tribes send contribu-
tions to the state Arizona Benefits Fund every three months For more info about
the Arizona Department of Gaming visit their website at azgaminggov $
T
22 Arizona Gaming Guide | December 2013 | azgamingguidecom
GAMING NEWS
Slot Machines
amp Player Tracking
Saving Lives
Slot machine gaming data will now help detect and prevent
problem gambling according to researchers at the University
of Brescia and other institutions in Italy
Based on data from online gamblers who closed their ac-
counts betting patterns were identified leading up to the clo-
sure What researchers found was that wagers when plotted
on a graph alternated between slow increases to suddenly
dropping to very minimal bets The resulting picture looks like
a sawtooth These gamblers also exhibited the widest variance
in their bets The researchers have come to the conclusion that
this betting behavior on the part of these online gamblers is
not sustainable Prior to gambling information being purely
digital the data available to researchers now was extremely
hard to obtain in the past
Now researchers are beginning to partner with online gam-
bling sites and brick and mortar casinos Based on their paper
published in February in the online journal International Gam-
bling Studies the goal is to prevent gambling addiction and
having players lose too much money
The idea is to generate algorithms that can identify a playerrsquos
betting patterns as risk factors for problem gambling or an
unsustainable pattern
Why would an online gambling site or traditional casino even
be interested in this For one a casino can cater to self-aware
gamblers who want to participate in casino games but not to
the point where they have financial hardships develop an
addiction or potentially stop coming to the casino entirely
These self-aware gamblers could potentially remain as cus-
tomers rather than refrain from gambling Secondly casinos
can conclusively assist patrons with gambling problems rely-
ing on scientific data based on a patronrsquos own play Third
casinos can also use this as a tool to continue to improve their
reputations as socially responsible companies
The slot machine often cursed may become a savior
Celebrate the New Year at the Monsoon Nightclub this Dec 31
2013 by traveling back to the lsquo80s with Checkerrsquod Past Groove
to the best tunes of the 1980s as the clock ticks down to 2014
Therersquos a $10 cover at the door tickets are not required The
doors open at 9pm the music starts shortly thereafter and the
party doesnrsquot stop until well after midnight This is a 21 and
older event
Based in Yuma Checkerrsquod Past brings greetings from the 80s
Herky-jerky new wave new romantics sticky sweet synth-pop
Checkerd Past brings it to you in all its glittery glory All the
one-hit wonders of MTVs golden ageGary Newman Mad-
ness Thomas Dolby Modern English Haircut 100 plus Duran
Duran David Bowie Devo Men at Workthe list is pretty big
Checkerd Past is committed to keeping you entertained with
some of the best music that VH1 doesnt do specials on any-
more
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoPut
your dancing shoes on and come on out to the best New Yearrsquos
Eve party in Southern Arizona where you can relive the best
hits of the 1980s as we say hello to 2014rdquo Additional infor-
mation can be found at ddcazcom or by calling 866DDCWINS
RING IN THE NEW YEAR
80s STYLE
At the Monsoon Nightclub
Casinos were ready for the new $100 long before Oct 8
On pages 21 and 49 of this issue wersquove used images of the new
$100 bill Benjamin and the bill hersquos on sure look different than
what wersquove become accustomed to over the past several years
JCM the casino gaming industryrsquos leading bill validator compa-
ny worked together with the US Treasury Department and the
US Bureau of Engraving and Printing five years ago in order to
prepare for the new bill Only a select few JCM employees were
allowed to sign non-disclosure agreements with the US govern-
ment in order to work on the project Three years ago JCM re-
ceived proposed designs in order to begin updating their soft-
ware Back in February JCM received the new $100 bills minus
their serial numbers (making them invalid) for testing purpos-
es During the summer all of JCMrsquos bill validators in the field
received software upgrades to accept the new bills In some
casinos thatrsquos thousands of devices requiring service Around
the same time casinos trained their employees on the new bills
Now JCM is working on the next $100 due out in five years $
azgamingguidecom | December 2013 | Arizona Gaming Guide 23
GAMING NEWS
eading to Maricopa Prepare to fill your bellies with the help of Coolattas
iced lattes and donuts Harrahrsquos Ak-Chin Casino is ready to open the arearsquos
first and only Dunkin Donuts just in time for the New Year The shop will be the Casi-
norsquos fourth dining restaurant and is located near the main entrance next to Total Re-
wards
To prepare for the opening Harrahrsquos Ak-Chin Casino employees have been undergo-
ing training a sure indicator that munchkins and other sugary treats are just around
the corner for casino-goers
ldquoThere is a lot that goes into the opening of a Dunkinrsquo Donutsrdquo says Colin Ribble ex-
ecutive chef ldquoWe spent weeks in training and learned how to make donuts coffee
sandwiches and other tasty treats and also how to operate and maintain the produc-
tion equipmentrdquo
According to Chef Ribble in the final weeks of training employees were expected to be
able to make 140 donuts per hour (enough to fill a shops donut case) Each batch of
donuts is weighed and measured for length and height
ldquoEvery batch must meet the requirements or we canrsquot display the productrdquo he contin-
ued ldquoThe production process has been rigorous but the training is well worth it so we
can deliver a quality product to our customersrdquo
ldquoDunkinrsquo Donuts is one of the Valleyrsquos leading brands and wersquore thrilled to open the
first one in Maricopardquo said Robert Livingston vice president and general manager at
Harrahrsquos Ak-Chin Casino Dunkinrsquo Donuts will be open from 7am to 7pm daily For
more information on Harrahrsquos Ak-Chin Casino visit harrahsakchincom $
H
Dunkinrsquo Donuts serves up expansion
plans at Harrahrsquos Ak-Chin Casino Casino chef talks munchkins coffee and donuts
of a sudden the Lottery terminal
printed out a vast amount of paper-
work He asked the clerk how much
hersquod won but the clerk couldnrsquot tell
him anything except that it was
more than she could pay She gave
him the paperwork and told him he
would have to go to the Lottery office Vincente signed the back of the
ticket before he left the store went home and waited for his daughter
When his daughter arrived he said ldquoSomething good happened but I
donrsquot know how goodrdquo He then showed her the ticket She went to the
computer to check the numbers The next-to-the-last line had five
matching numbers the last line had two matching numbers and the
Powerball At the time neither knew how much the ticket was worth
At about 445 pm Vincente couldnrsquot wait any longer so he called the
Lottery to ask what five matching Powerball numbers were worth He
then told his daughter ldquoIrsquom the $1000000 winner theyrsquove been wait-
ing forrdquo It was a shock for both of them He didnrsquot tell his other chil-
dren because he wanted to be sure that hersquod really won Once he was
positive everything was in order his daughter took a picture of the
oversized souvenir check to send to the rest of the familyVincente
already knows what hersquos going to do with his winnings After some
house repairs and paying off a few bills the bulk of it is going to be
invested Hersquos not going to splurge hersquos well grounded in reality He
said ldquoMoney pays the bills but doesnrsquot make you happyrdquo $
For more info on the Arizona Lottery visit their website at arizonalotterycom For the
winning numbers call 4808297425 in Phoenix or 5203259141 in Tucson All other
areas in Arizona call 18004993798
azgamingguidecom | December 2013 | Arizona Gaming Guide 25
osh Shields of Phoenix likes to
buy Million Dollar Cash Bo-
nanza Scratchers because of the
$1000000 top prize Last Friday
after work he purchased several
Scratchers from a Lottery vending
machine and scratched them in the
car One of the tickets showed that he was a $1000000 winner After
checking the ticket a number of times Josh signed the back of it and
went home He checked online and realized that the Lottery closed at 5
pm he would have to wait the entire weekend before he could redeem
it In the meantime he told his parents and a close friend and had them
check the ticket Then he sat back to wait out the weekend which
seemed to be a lot longer than usual Josh a city government employee
chose the annuity rather than the lump sum Once he saw the actual
check the shock set in He would like to purchase a house and the
annuity will give him a guaranteed income for the next 20 years In
his spare time Josh enjoys spending time with his family and partici-
pating in outdoor activities such as basketball and camping Real peo-
ple do win but Josh is finding it hard to believe that he is one of them
ugust 28 2013 was a day of celebration for Vincente Ruiz of
Phoenix He redeemed his Powerball ticket from the draw of
August 21 2013 for $1000000 Vincente had purchased four lines
for the Powerball using his own numbers consisting of family birth-
days He put the tickets in the console of his truck and temporarily
forgot about them The other day Vincente went to the store to get a
soda and check his Powerball tickets The clerk scanned them and all
J News ARIZONA LOTTERY
By Cindy Esquer
A
26 Arizona Gaming Guide | December 2013 | azgamingguidecom
he Ferris Buellerrsquos Day Off slot by WMS embraces the
moviersquos credo that ldquolife moves pretty fast if you donrsquot
stop and look around once in a while you could miss itrdquo With
eight mini bonuses the game takes you through nearly all of the
memorable scenes from the classic 1980s movie
Picking bonuses spinning wheels and taking over the parade
in the Colossal Companion Spins feature will keep life interest-
ing Race to beat Principal Rooney and Ferrisrsquos mean sister Jean-
ie to the Bueller house in one exciting bonus Getting home be-
fore getting caught has never been this potentially lucrative
WMS recently implemented a brand new concept when devel-
oping their big brand name slot machines The basic idea is to
assign those employees in the game design division of the com-
pany who are really passionate about the brand to the game
Essentially the game designers behind this slot are all massive
Ferris Bueller fans Ultimately this approach translates into a
better representation of the movie in the slot
Beyond all the movie clips the custom voiceovers done by Edie
McClurg (Principal Rooneyrsquos secretary Grace) exclusively for
T
Bueller hellip Bueller hellip Bueller
this slot the music all the actorrsquos images there lies a slot filled
with fun and a lot of potential for big wins
The Colossal Companions Spins Feature is a random base game
feature and the main hook for the game Similar to the existing
Colossal Reels games by WMS the slot displays an extra set of reels to
the right of the main reel set Players now have a 35-line 5-reel
4-row reel set and a 75-line 5-reel 10-row reel set Any wins on
the Colossal Reels are doubled Bonus triggers are available on
both reel sets granting access to free spins or the Day Off Board
bonus screen Plus as in Colossal Reels any stacked wild sym-
bols on the main reel set transfer on to the Colossal Reels
Any three or more bonus symbols across both sets of reels trig-
ger the Colossal Free Spins bonus The Colossal Reels are availa-
ble during the free games and all pays on those reels are dou-
bled
The Day Off Board bonus screen is triggered during base game
or free game play by the car on the fifth reel The car then drives
up into the top screen and lands on a section of the board De-
pending on where the car stops indicates the awarded bonus
Players can expect credits or a wheel spin There are four wheels
to play (Ferris Wheel Cameron Wheel Rooney Wheel or
Sloane Wheel) each unlocking one of eight mini-bonuses based
on scenes from the film
They Bought It Pick one of three ways to fake an illness includ-
ing Fake a Stomach Cramp Moan and Wail or Lick Palms and
then receive credits
Bad Hair Day Pick a pencil from Gracersquos hair The longer the
pencil the more credits are awarded to the player
Work of Art Do you remember the museum scene Pick a paint-
ing for credits and a multiplier
Swing Batter Credits rack up while Cameron and Ferris hand
out at the ballpark ldquoSa-wing battardquo
Chez Quis This is a picking game set in the restaurant Players
Bet You Wonrsquot Believe This
Gaming regulators required some movie scenes in the slot to be edited
from PG-13 to PG
For licensing reasons the Red Wings logo on the hockey jersey worn by
Alan Ruck (Cameron) was removed and the Porsche convertible had to
appear as a red convertible with no association to Porsche
azgamingguidecom | December 2013 | Arizona Gaming Guide 27
select a sausage and have the ability to advance to pick for additional credits
Lucky Foot Rubbing the rabbit foot pays more and more credits
Car Trouble Fortunately the playerrsquos credit meter is also increasing and not de-
creasing like Ferris and Cameron want with the odometer of the ldquoborrowedrdquo car
On the Run This bonus is the highlight of all eight events Recreating the race
home Ferris Jeannie and Mr Rooney move (or lurch) towards their goal based on
which sneakers the player picks Make sure Ferris is home first to reap the highest
credit awards $
ALL OF THE
MEMORABLE SCENES
FROM THE CLASSIC
80s MOVIE
FERRIS BUELLERrsquoS Day Off TM 2013 Paramount Pictures All Rights Reserved
Insider Info
Penny Slot at 35 lines and a bonus Colossal Reel set with 75 extra lines
High bonus hit frequency WMS specifically wanted to capture the flavor of
the movie and put it into the slotrsquos game play (Lifersquos fastdont miss out)
Overall game hit frequency of 50 (Quite high for todayrsquos slots)
Payback percentages range from around 87 at the low end to 96 at the top
Play it right now at Talking Stick Resort
Plus itrsquos coming to Casino Arizona on Dec 3
Check our website for updates on new locations
CASINO DINING
At Wild Horse Pass Hotel amp Casino
Lone Butte Casino and Vee Quiva Hotel amp Casino
28 Arizona Gaming Guide | December 2013 | azgamingguidecom
Christmas Specials At Wild Horse Pass Hotel amp Casino Shularsquos Christmas Day Special
Wednesday December 25th 3pm to 8pm
$6599 per person includes Baby Spinach Salad with Pears Candied Walnuts
Bleu Cheese Crumbles Red Radish with Balsamic or Lobster Bisque 8oz
Shula Cut Filet Wild Mushroom Demi-Glaze Smoked Gouda Mashed Pota-
toes or Pan Seared Chilean Sea Bass with Wild Rice and Blood Orange Burre
Blanc and Chocolate Cake With Espresso Mint Sauce
Cafeacute 247 Christmas Day Special
Wednesday December 25th 11am to 8pm
$1795 per person includes Mixed Green Salad Grilled Pork Chop with Fruit
Chutney and Warm Bread Pudding
Christmas Specials At Lone Butte Casino Christmas Day Brunch At Verona Chophouse
Wednesday December 25th 11am to 6pm
$2999 per person includes Made-to-order Omelet Station Artisan Cured
Meats amp Cheeses Cocktail Shrimp Chilled Crab Claws Roasted Whole Turkey
with Traditional Gravy Salt Crusted Prime Rib Slow Cooked Tangerine
Glazed Ham Butter Whipped Potatoes Chocolate Covered Strawberries and
much more
Christmas Day Special At Cafeacute 247
Wednesday December 25th 11am to 8pm
$1299 per person includes Baby Field Green Salad with Candied Walnut and
Balsamic Vinaigrette Deep Fried Turkey or Citrus and Pineapple Glazed Ham
Creamed Corn Southern Mac rsquonrsquo Cheese Green Bean Casserole Roll and
Butter and Fresh Baked Slice of Apple Pecan or Pumpkin Pie with Whipped
Cream or a la mode
Christmas Specials At Vee Quiva Hotel amp Casino Ditkarsquos Christmas Day Menu
Wednesday December 25th Noon to 8pm
For only $3995 per person come and celebrate the Christmas Holiday with us
Enjoy the Freshest Ingredients and Finest Selection of USDA Prime Cuts
Your Choice of Caesar Salad Topped with Shredded Parmesan Cheese and
Garlic Croutons Mikersquos Salad Tossed with Pecans Goat Cheese Apples Cran-
berries with Fresh Balsamic Vinaigrette or the Wedge Salad Iceburg Lettuce
Topped With Apple Smoked Bacon Grape Tomatoes With Sliced Cucumber
and Topped with Danish Blue Cheese Dressing Sprinkled With Crumbled
Danish Blue Cheese or Enjoy Crab Bisque or Onion soup The Main course is
your choice of Grilled Lamb Chops with Mint Demi Glaze or 12oz of our Linz
Heritage Angus Prime Rib Slowly Roasted and Served with au jus Burgundy
Mushrooms and Creamy Horseradish Sauce Both Entreacutees Come with a Choice
of Creamed Spinach Creamed Corn Sauteacuteed Spinach and Mushrooms Fresh
Asparagus Sweet Mashed Potatoes or Mashed Red Skin Potatoes Finally
Indulge in Your Choice of Fresh Cregraveme Brule Peanut Butter Pie or Raspberry
Cheesecake
Coffee Shop 247 Christmas Eve
Tuesday December 24th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressings or
Cup of Broccoli Cheddar Soup Hand-Carved Roasted Pit Ham with Bourbon
Glaze served with Sweet Potato Mashed Roasted Butternut Squash served with
slice of Pecan Pie a la mode
Coffee Shop 247 Christmas Day
Wednesday December 25th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressing or
Creamy Chicken with Wild Rice Soup 8oz Roasted Prime Rib of Beef served to
your liking with au jus and Horseradish Sauce and Choice of Baked Potato or
Mashed Potatoes Fresh Medley of Vegetables and an Apple Crumb Tart
with Chantilly Cream for Dessert $
azgamingguidecom | November 2013 | Arizona Gaming Guide 29
30 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
ndian gaming is an economic powerhouse a recognized $27
billion industry within 237 Indian tribal casinos country-
wide that employ more than 650000 workers
What is not generally recognized is the paucity of Native Amer-
ican-owned business that supply goods and services to those
casinos --- an infinitely small number of Native-owned and op-
erated businesses that work with and profit from the estab-
lished gaming entities
In Arizona the Indian gaming industry amounts to some $17
billion Native gambling facilities are one of the top three indus-
tries in the entire state creating more than 15000 direct jobs and
in constant need of vendor assistance to keep them running
smoothly
Itrsquos big business a well-oiled machine in need of constant sup-
plies and services opportunities for small or start-up Native
business owners to position their fledgling efforts to be a part of
the action But if yoursquore an entrepreneur on the outside looking
in how do you get to become a player in the gaming game To
I
By Lee Allen
help answer that question a 4-member panel convened at the
recent Reservation Economic Summit conference at Wild Horse
Pass Hotel amp Casino in Chandler to conduct a Native 2 Native
seminar on the mysteries of gaming procurement and how
smaller players can also take a bite out of that industryrsquos eco-
nomic apple
While the gaming process is pretty similar from site to site pro-
curement processes may be unique from tribe to tribe and one
size may not fit all Creativity and flexibility may be required to
get recognized
rdquoThere are four culprits that impede Native American entrepre-
neursrdquo according to John James CEO of Gila River Gaming
Enterprises responsible for three tribally-owned gaming facili-
ties
ldquoNot enough economic infrastructure or start-up capitol is one
pitfall Inadequate strategic partnerships is another begging the
question --- why go it alone when therersquos strength in unity Be-
ginning businesses often lack specifics about important things
Left to right Debra GriffinmdashPresident of the Gila River Gaming Enterprises Board of Directors Derrick WatchmanmdashNavajo National Gaming Enterprises CEO and
Chairman of the Board of the National Council on American Indian Enterprise Development John JamesmdashCEO of Gila River Gaming Enterprises
TRIBAL NEWS
azgamingguidecom | December 2013 | Arizona Gaming Guide 31
like product pricing placement and promotion Therersquos an
admitted lack of expertise in a fledgling small business but you
donrsquot have to be an expert you just need the right channels to
find the necessary resources Overcome these problem areas and
you can live the dream of your imaginationrdquo
ldquoAlthough individual tribal casinos across the country frequent-
ly operate in unique fashion with dissimilar protocols they all
represent the established well-capitalized licensed provider
that understands the gaming industryrdquo said Derrick Watch-
man Navajo National Gaming Enterprises CEO and Chairman
of the Board of the National Council on American Indian Enter-
prise Development
But the big guys need the little guys to make things work ldquoWe
use businesses to operate our businessrdquo is how Judy Ferreira
Deputy Director of the Arizona Indian Gaming Association put
it
For instance says Watchman ldquoMost of us go with the big gen-
eral contractors but in order to get construction underway you
need support services --- things like trucking and trade input
that could be done by Native sub-contractors Operationally
furnishings and equipment or cleaning services could be pur-
chased from Native-owned businessesrdquo
Moderator Kenneth Manuel noted that Gila River Gaming En-
terprise is trying to bridge the ldquowe need you can providerdquo gap
with their program created to assist would-be entrepreneurs
ldquoThe program is designed to help community members looking
to start their own businesses to help supply our needs and itrsquos a
model that seems to be paying off as a number of Gila River
vendors are already on boardrdquo
In addition to site-specific training for enterprising Native busi-
nessmen and women the panel offered nuggets of good advice
All panelists nodded in agreement when the subject of network-
ing came up ldquoA lot of times people donrsquot know about existing
tribal businessesrdquo said Ferreira
ldquoCasinos require a lot of product but wersquore a competitive busi-
ness because revenue generation goes back to the triberdquo said
Debra Griffin President of the Gila River Gaming Enterprises
Board of Directors ldquoWe need competitive pricing for what we
buy in order to guarantee that tribal returnrdquo
The ability to respond is another prerequisite ldquoCasinos arenrsquot
an 8-to-5 businessrdquo said Watchman ldquoWersquore a 247365 opera-
tion If we need something on a Saturday night at midnight our
vendors need to make sure they can provide itrdquo
In assessing the keys to success for Native start-ups James
summed it up ldquoAt the end of the day if yoursquove got the right
product in the right market priced and promoted correctly all
the engines will be whistling the same happy tunerdquo For more
info on the event and the organization visit ncaiedorg $
32 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
istorians have immortalized Horace Greeleyrsquos words
ldquoGo West young man go Westrdquo Today his advice
would probably include the admonition ldquoLook to
south-of-the-border business folks look Southrdquo
This view toward Mexico was the theme for Business Beyond
Borders the recent Arizona Indian Gaming Associationrsquos annu-
al conference and EXPO held in Tucson Representing 17 of the
22 federally-recognized tribes in the state (that encompass more
than 90 of Indian people living on Arizona reservations) the
AIGA is a major player in Grand Canyon state gaming
ldquoMexico is important to Arizona in general --- and Indian casi-
nos in particular --- because Mexican visitors represent an excel-
lent target market for Southern Arizonarsquos gaming industry
most especially the Pascua Yaqui Casino Del Sol Resort and
Casino and Casino of the Sun as well as the three area Tohono
Orsquoodham properties --- their hotel and casino in Tucson another
casino in Sahuarita and a smaller casino in Whyrdquo says AIGA
Executive Director Valerie Spicer
ldquoItrsquos only been 10 years since Arizonarsquos gaming compact with
tribes was signed and the Arizona Benefits Fund was estab-
lished and wersquore already approaching the billion dollar mark in
contributions back to the state and its citizensrdquo Spicer said
Similar success stories are being reported nationwide among the
420 gaming facilities owned by 240 tribes in 28 states an eco-
nomic development effort that has resulted in the creation of
700000 jobs nationally (with 15000 of them in Arizona)
The three-day gathering in the Old Pueblo was held just 60
miles from the USMexico border --- billed as The Southwestrsquos
Foremost Gaming and Business Summit and Trade Show ---
that drew together some 300 tribal leaders casino executives
and business leaders from across the country to conceptualize a
gaming industryrsquos approach to cross-cultural marketing in or-
der to do business with Mexico
ldquoTherersquos no other conference like this in Indian Country focus-
ing on gaming and businessrdquo according to Spicer ldquoTribes want
to spur more economic development and businesses want to
learn how to partner with tribes This forum connects tribal en-
terprises with potential business partners for the benefit of allrdquo
Economic developer and international trade expert Felipe Gar-
cia of Visit Tucson was the keynote speaker ldquoNewly-released
statistics show 22 million people cross into Arizona from Mexi-
co every year --- thatrsquos 50000 travelers per day every day ---
and the World Tourism Organization is predicting the number
of people who cross international borders will double by 2030rdquo
he told conference attendees
ldquoThese are real people with real discretionary income That im-
pact in Southern Arizona is huge In Pima County alone it rep-
resents $1 billion dollars added to the local economy every year
mostly from shoppingrdquo
Citing a Mexican Visitors to Arizona study done by the Eller
College of Management at the University of Arizona Garcia
noted that 64 of all Mexican visitors to Arizona come here for
a leisure-time vacation and to shop
ldquoFrom a gaming industry standpoint casinos are missing a
good bet if they donrsquot focus more frequently on that South-of-
the-Border opportunity These visitors range from high-end
travelers who fly here on private airplanes to middle-class folks
with visas who have cash in their pockets and no aversion to
spending it
Terry Rambler who chairs the AIGA the Inter-Tribal Council of
Arizona and the San Carlos Apache Tribe noted ldquoThese are
tribes working together as a family to make the future better
This is how things are done working together to build a model
of cooperation that can be used in other economic venturesrdquo
For more info on the AIGA visit azindiangamingorg $
AIGA EXPO Luncheon Speaker Notah Begay III
(Navajo) is a pro golfer with 4 PGA tournament
wins and current entrepreneur of Kiva Sun Foods
H By Lee Allen
Left to Right Valerie SpicermdashDirector of the AIGA
Peter YucupiciomdashChairman of the Pascua Yaqui
Tribe Notah Begay IIImdashPGA golfer
Terry RamblermdashChairman of the AIGA Chairman
of the Inter-Tribal Council of Arizona and Chair-
man of the San Carlos Apache Tribe
34 Arizona Gaming Guide | December 2013 | azgamingguidecom
LAUGHLIN NEVADA Directory amp Gaming Statistics
Aquarius Casino Resort
800662LUCK
aquariuscasinoresortcom
1250+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps keno race
sports book
Avi Resort amp Casino
(Fort Mojave Tribe)
8004300721
avicasinocom
1000+ slots bingo blackjack table
games craps roulette poker room
keno racesports book KidsQuest
Colorado Belle Hotel Casino
8774600777
coloradobellecom
750+ slots blackjack table games
craps roulette poker room keno
racesports book Build your own
amazing burger at Pintrsquos Brewery
Riverside Resort Hotel amp Casino
8002273849
riversideresortcom
1300+ slots no smoking slot area
high limit slots area bingo black-
jack table games craps roulette
poker room keno racesports book
Pioneer Hotel amp Gambling Hall
8006343469
pioneerlaughlincom
490 slots blackjack table games
craps roulette sports book Make
sure to check out the video poker amp
reel slots
Harrahrsquos Laughlin
8004478700
harrahslaughlincom
900+ slots no smoking slot area
high limit slots area blackjack table
games craps roulette poker room
live keno racesports book
Golden Nugget Laughlin
8002371739
goldennuggetcomlaughlin
1000+ slots blackjack table games
craps roulette poker room sports
book Sign up for the playerrsquos club
and spin for free play
Edgewater Hotel Casino
8006774837
edgewater-casinocom
750+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps racesports
book Great all-around casino
We are not responsible for incorrect missing or outdated information To inform us of
updates please email editorazgamingguidecom The Nevada Gaming Control Board
publishes statistics on casino gaming activity in Nevada according to their statersquos gaming
regulations The most current data for Laughlin at press time is from three months prior
A negative hold percentage indicates that game overpaid during the stated month
Tropicana Laughlin
8002436846
tropicanaxcom
1000+ slots blackjack table games
craps roulette and a sports book
Stop in for lunch at Carnegiersquos or
the Poolside Cafeacute and enjoy the food
River Palms Resort Casino
8777877256
river-palmscom
550+ slots bingo blackjack table
games craps roulette sports book
Donrsquot miss the view of the river from
Dennyrsquos
Slots Hold Tables Hold
Loose $1 409 Craps 1371
25cent 481 Blackjack 21 1583
$5 527 Roulette 1900
Multi-Denom 565 Other Table Games 2456
5cent 609 Pai Gow Poker 2470
1cent 1049 Let It Ride 2549
Megabucks 1123 Three Card Poker 3390
Tight $25 1507
Other Hold Revenue Dollars
Loose Sports Pools 1489 Slots 291 mil
Race Books 1521 Tables 30 mil
Tight Live Keno 2835 Other 07 mil
Laughlinrsquos Gaming Statistics September 2013
36 Arizona Gaming Guide | December 2013 | azgamingguidecom
All-You-Can-Eat Baby Back Ribs Only $1295
During your next trip to Laughlin make sure to stop in at The Pioneer Hotel amp Gambling Hall for delicious All-You-Can-Eat
Baby Back Ribs for $1295 at the Boarding House Restaurant served from 4-9pm every Saturday Other specials include Steak amp
Lobster meal for only $1595 on Thursdays Prime Rib or Shrimp Scampi for $1595 on Fridays and their award-winning
Champagne Brunch for $1195 every Sunday from 8am-1pm For more information call 18555252125
LAUGHLIN NEVADA News
News LAUGHLIN NEVADA
azgamingguidecom | December 2013 | Arizona Gaming Guide 37
Laughlin Event Center Presents
Fourteen-time nominated and five-time Latin Grammy Award
winners Los Tigres Del Norte will perform live in concert Satur-
day May 3 2014 in the all new Laughlin Event Center Paquita
la del Barrio will open for Los Tigres Tickets from $30 will be
available at edgewater-casinocom soon Los Tigres del Nortersquos
ldquoNortentildeordquo music with its polka roots is blended with stories of
social injustice and news They have recorded more than 55
albums that have earned Gold and Platinum Records in the
United States and Mexico and have sold more than 32 million
records The San Jose California based band tours international-
ly and has a recording repertoire of over 500 songs and corridos
(ballads)
Grammy-nominated Paquita la del Barrio is a popular Mexican
singer of rancheras and other Mexican styles and is most fa-
mous for her advocacy against Mexicos machismo culture
which has made her popular especially with female audiences
She is known for her common song themes of women empow-
erment and man bashing Her signature phrase with which she
often teases male spectators in her shows is iquestMe estaacutes oyendo
inuacutetil (Are you listening good-for-nothing)
Aquarius Announces Second Annual
ldquoFeed a Familyrdquo Program Benefiting Local Families
ace|PLAY Members Can Contribute
Points Instead of Cash
For the second year in a row Aquarius Casino Resort presents
the ldquoFeed a Familyrdquo program that allows players to contribute
their ace|PLAY club points to help put a holiday meal on the
table of a tri-state family in need Players can contribute points
through Friday December 20 2013 ldquoLast year thanks to the
overwhelming generosity of our players we were able to help
more than 900 families through this groundbreaking programrdquo
said Aquarius Casino Resort General Manager Sean Ham-
mond ldquoGiving back to the community is an important part of
our culture at Aquarius and our players have embraced our
effortsrdquo said Kathy Hilderhof Vice President of Marketing and
Player Development at Aquarius For more info visit aquarius-
casinoresortcom and click on ace|PLAY $
Lo
s T
igre
s D
el N
ort
e P
aq
uit
a L
a D
el B
arr
io
Debbie ReynoldsmdashDec 4-7mdashRiverside
GlorianamdashDec 6mdashEdgewater
Holiday Dreams A Cirque SpectacularmdashDec 7mdashEdgewater
The Nutcracker Anaheim BalletmdashDec 12mdashRiverside
Charlie Daniels Band amp Montgomery GentrymdashDec 13mdashEdge
The DiamondsmdashDec 17-22mdashRiverside
Dirk ArthurmdashDec 27-30mdashHarrahrsquos
Mickey GilleymdashDec 27-31mdashRiverside
Frank Sinatra Jr Sinatra Sings SinatramdashDec 28mdashEdgewater
New Year FireworksmdashDec 31mdashRiverwalk by Colorado Belle
The Golden Boys starring Frankie Avalon Bobby Rydell and
Fabian FortemdashJan 4mdashEdgewater
Happy Birthday to The KingmdashJan 7mdashRiverside
Temptations Review with Dennis EdwardsmdashJan 11mdashEdge
Kingston TriomdashJan 14-19mdashRiverside
The FlamingosmdashJan 21-26mdashRiverside
Mickey GilleymdashFeb 3-8mdashRiverside
Oak Ridge BoysmdashFeb 10-16mdashRiverside
Paul AnkamdashFeb 15mdashEdgewater
Vicki Lawrence and MamamdashFeb 18-23mdashRiverside
Crystal GaylemdashFeb 27-Mar 2mdashRiverside
Larry Gatlin and The Gatlin BrothersmdashMar 4-9mdashRiverside
Eddie MoneymdashApr 11-14mdashRiverside
Vince GillmdashApr 19mdashRiverside
Great WhitemdashApr 25-27mdashRiverside
Los Lobos and Los Lonely BoysmdashApr 26mdashHarrahrsquos
CASINO ENTERTAINMENT Listings
38 Arizona Gaming Guide | December 2013 | azgamingguidecom
Apache Gold CasinomdashGlobe AZmdash8002722438
Cabaret Lounge
Live bands every weekend
BlueWater CasinomdashParker AZmdash8882433360
Dig Lounge
Variety including live bands karaoke amp DJsmdashDaily at 5pm
BlueWater Showroom
Wynona amp Big NoisemdashJan 25 2014
Kenny RogersmdashMar 22 2014
Casino ArizonamdashScottsdale AZmdash4808507777
The Showroom
Monday Night Showroom FootballmdashMondays during football season
Showstoppers Live Holiday SpectacularmdashNov 28-Dec21
The Whip-itsmdashDec 31
Strange Days (Doors Tribute)mdashJan 3-4
Pyromania (Def Leppard Tribute)mdashJan 10-11
Motley Cruersquod (Motley Crue Tribute)mdashJan 24-25
Queen Nation (Queen Tribute)mdashJan 31-Feb 1
The Arizona Room
Latin Fire Dance Nights (Learn to dance)mdashMon Tue from 6-8pm
Throwback ThursdaymdashThu from 9pm to 1am
Casino Del SolmdashTucson AZmdash5208386506
AVA Amphitheater
Tamal FestivalmdashDec 7
Cliff Castle CasinomdashCamp Verde AZmdash8003817568
Dragonfly Lounge
Variety including live bands karaoke amp DJsmdashLadies Night every Th
Open late on Fr amp Sa
Cocopah Resort CasinomdashSomerton AZmdash8002375687
Events
Los ApsonmdashDec 6-7
Karaoke with Bling BlingmdashWe-Fr at 8pm
La Vida Loca (Latin Music)mdashFr at 9pm
Variety of live music every Saturday night on the casino floor
Desert Diamond Casino ImdashTucson AZmdash8663329467
Monsoon Nightclub
Groovinrsquo FridaysmdashTucsons Funkiest Old School Dance Party
Noches CalientemdashSaturdays the hottest Tex Mex and Tejano music
Desert Diamond Casino IImdashSahuarita AZmdash8663329467
Sports Bar
Karaoke Night in the Sports BarmdashWednesdays 7-11pm
Live music or DJsmdashFridays amp Saturdays
Diamond Center
Sylvia Browne (Author amp Psychic)mdashDec 14
Stayinrsquo Alive (Bee Gees Tribute)mdashDec 28
STYXmdashJan 17 2014
Chris YoungmdashJan 18 2014
Fort McDowell CasinomdashFort McDowell AZmdash8008433678
Lucky 7 Saloon
Featuring a variety of live music every weekend
Events
New Yearrsquos Eve PartymdashDec 31
Harrahs Ak-Chin CasinomdashMaricopa AZmdash4808025000
The Lounge
Checkerrsquod PastmdashDec 6-7
The HamptonsmdashDec 13
Smooth GroovemdashDec 14
JJrsquosmdashDec 20-21
Chris JansonmdashDec 27
The DriftersmdashDec 28
Wild Wednesdays from Noon to 4pm fea tures Route 66 with
Danny DavismdashDec 4 Come Back BuddymdashDec 11 Band Stand
Shows 50rsquosmdashDec 18 Route 66mdashDec 29
Hot Latin Nights from 8pm to midnight on Thursdays fea tures
AzTexmdashDec 5 amp 19
New Yearrsquos CelebrationmdashDec 31 features The Rat Pack Returns at 6
Grammy-nominated Country singer and songwriter Chris
Young is returning to the Diamond Center on Saturday Janu-
ary 18 2014 for a special concert sponsored by KIIM 995 FM
Tickets start at $25 and are on sale now through Star Tickets
and at the casino Rewards Center Doors open at 7pm and the
show starts at 8pm
Drawn to the thrill of entertaining from an early age Chris
Young got his start in 2006 when he was declared the winner
of the TV talent show Nashville Star Hersquos topped the country
charts with hits like the Grammy-nominated Gettingrsquo You
Home Voices The Man I Want To Be and his platinum selling
single Tomorrow Young released his latest album AM in
September and has been touring with country superstar Brad
Paisley Chris Young last performed in the Diamond Center to
a sold out crowd in October of 2011
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoWersquore
thrilled to have Chris Young back in the Diamond Center to
share his unique Country sound Tickets sold out fast the last
time Chris played here so be sure to get yours earlyrdquo
Talking Stick Resort Presents
Roger Clyne amp The Peacemakers December 27-28 2013
Hometown favorites Roger Clyne amp The Peacemakers
are headed back to Arizona and to Talking Stick Resort
The rock-n-roll quartet will command the Showroom
stage on Dec 27-28 and perform such favorites
as Americano Green amp Dumb and Loco to Stay Sane For-
merly members of The Refreshments singer Roger
Clyne and drummer Paul PH Naffon created Roger
Clyne amp The Peacemakers in 1998 The Tempe-based
band would go on to release 10 albums and tour with
the likes of Johnny Cash Kid Rock and John Fogerty
Their latest album Unida Cantinardquo climbed to the num-
ber two spot on the Billboard Heatseekers charts and
peaked at number four on the 2011 iTunes Rock Al-
bums list Fans are in store for two nights of pure ener-
getic rock-n-roll as the band always delivers remarkable
performances Tickets for the concert are on sale now
Call 4808507777 and ask for the box office or visit their
website at talkingstickresortcom for more information
Editorrsquos Pick CASINO ENTERTAINMENT
azgamingguidecom | December 2013 | Arizona Gaming Guide 39
amp 8pm plus 56-Elvis Tribute at 10pm amp Midnight
Hon-Dah CasinomdashPinetop AZmdash8009298744
Timbers Lounge and Showroom
Munday FundaymdashComedy Show begins at 7pm
Live local talent Tuesday through Saturday
Lone Butte CasinomdashChandler AZmdash8009464452
Cascades Lounge
Phoenix area bands amp DJs offer free live entertainment
WemdashCountry Thmdash70rsquos Disco Funk FrmdashLatin SamdashTop 40Dance
Verona Chophouse
Talia Livemdash Saturdays 5-9pm
Sunday Jazz Brunch Livemdash10am-3pm
Mazatzal CasinomdashPayson AZmdash8007777529
Event Center
New Yearrsquos Eve Party with Night GroovemdashDec 31
New Yearrsquos Eve Lounge with Torres and HendrixmdashDec 31
Paradise CasinomdashYuma AZmdash8887774946
Sharkyrsquos Bar amp Bites
Featuring a variety of live music on the weekends
Quechan CasinomdashWinterhaven CAmdash8777832426
Sidewinders Bar amp Grill
Featuring a variety of live music on the weekends
Pipa Event Center
Paul Rodriguez Williams amp Lee Bobby LeemdashDec 13
Talking Stick ResortmdashScottsdale AZmdash4808507777
The Showroom amp Grand Ballroom
Aaron LewismdashDec 6
Vincente Fernandez JrmdashDec 7
Roger Clyne amp The PeacemakersmdashDec 27
STYXmdashJan 18 2014
Hot Tuna and Leon RussellmdashJan 24 2014
Twin Arrows Navajo CasinomdashFlagstaff AZmdash8559468946
Cover bands local regional amp headlining acts Call for info
Wild Horse Pass CasinomdashChandler AZmdash8009464452
AiRIA UnpluggedmdashLive music Fri amp Sat 4pm-2am
Encore LoungemdashFeaturing a variety of live music nightly
Classics With A TwistmdashFeaturing jazz music amp cocktails Thu-Sun
Showroom
DaughtrymdashDec 6
Eddie MoneymdashDec 7
Ana Barbara amp The Mariachi Sol de Mexico Jose FernandezmdashDec 13
Big Bad Voodoo DaddymdashDec 27
Chris Simpson and Adam Gropman (Comedy)mdashDec 28
PwerdrivemdashDec 31
AbbaFab (ABBA Tribute)mdashJan 4 2014
Yavapai CasinomdashPrescott AZmdash8007568744
Yavapai Cantina
Karaoke with Cruisinrsquo SusanmdashFr at 8pm-12am
Variety of live bands on Saturdays from 7 to 10pm Verify all details amp age restrictions (generally 21 amp over) for each event Venues times dates amp ticket
information are subject to change Photosimages copyright of the individual artist(s) photographer(s)
or venue(s) All Rights Reserved We are not responsible for incorrect missing or outdated information
40 Arizona Gaming Guide | December 2013 | azgamingguidecom
CASINO NIGHTLIFE
By Ramses Ja
manda Martinez aka DJ Juma is the newest jewel in Talk-
ing Stickrsquos crown Her mixes in the TSR Lounge have cap-
tivated partygoers for the past few months As a newer face I
felt I should introduce her to the readers of this column but
know that this goes way beyond a pretty face Juma is a skilled
DJ who has graced decks from coast to coast Now that she has
a new residency I thought Irsquod run a few questions by her
RJ How long have you been DJing
Irsquove been DJing since 2009 but Irsquove been messing around with it since
grade school I used to dress as Spinderella on Halloween I used to
make beats with my friends who were local artists thatrsquos what got me
started in music From there DJing just felt like a natural evolution of
my craft I have always felt very musically inclined so I am happy that
this is what I do for a living
RJ Tell me about your musical background
I started in radio way back in 2005 at 951 FM Latino Vibe Manic
Hispanic was the one who pulled me under his wing and showed me
how things worked I landed at Power 983 in 2008 and stayed there
until I made the move to 1015 JamZ In the mean time I started mak-
ing beats like I said and I guess being surrounded by so many talent-
ed DJs I started getting my equipment together and practicing
RJ What is your favorite type of music to spin
Irsquom the type to spin anything that people like to spin what makes peo-
ple move But my go-to music is usually 80s or 90s and of course
Spanish music because of my Latin background I guess that doesnrsquot
really answer the question but I guess my favorite music changes with
the crowd or the venue maybe even the time of year It just depends
Right now Irsquom spinning a lot of Top 40 and EDM because itrsquos really
working for my crowds
RJ Tell me about a typical night at the TSR Lounge at Talking
Stick
Im usually just paying attention to my mixes and the crowd Im
learning Im paying attention to my choices and selections Thats my
main focus I do it fearlessly because I never underestimate the audi-
ences ability to feel Music is the sixth element it brings nostalgia it
brings healing and it moves us I canrsquot feel anything but the music
A everything around me is a blur except the sound Its therapy for me
DJing has allowed me the chance to be free with no expectations espe-
cially from myself Its just about having fun at the party and I like
having fun at the party I see the audience make note of the atmos-
phere sometimes I listen to what the DJs did before me and I just basi-
cally remember that its about having fun and I free myself enough to
begin
RJ Any advice for anyone wanting to follow in your footsteps
A good DJ feels his or her groove and eventually gets a flow and begins
to connect with the music which connects to the audience In my case
Im a selector As Juma I select what I like People who come to groove
either love it or they learn it Theres a big difference between being a
DJ and being a selector I dont really even know if I consider myself a
DJ because DJing is a skill and an art form that is highly technical
Theres scratching involved theres blending involved theres accura-
cy and syncopation involved Those things Ive learned over time but
as a selector youre just narrating the emotions of the crowd I am
becoming a good DJ I am a great selector $
Talking Stick Resortrsquos TSR Lounge is located just downstairs
from the main casino floor in the Atrium The TSR Lounge fea-
tures a live DJ drink specials and a plush ambiance to enjoy
your weekends out Enjoy the party at the TSR Lounge every
weekend on Fridays from 8pm to 2am and Saturdays from 5pm
to 2am For more information visit talkingstickresortcom or
call 4808507777
Ramses Ja Rudi King-Taylor II
bullMusic DirectorOn-Air Host (3-7pm) for
KNRJ-FM 1011 The Beat
bullResident DJVJ for KTVK-3TV Friday 10am
bullHost of REDY Set Radio
bullOfficial Bum Squad DJ
bullDJ Vatican Member
bullFor more information on Ramses Ja visit his
website at wwwramsesjacom
Amanda Martinez DJ JUMA TSR
HOT DEALS
42 Arizona Gaming Guide | December 2013 | azgamingguidecom
Check out these great promotions we found for our read-
ers and fans No matter where you live in Arizona our
readers can take advantage of at least one of the items
listed below Put some cash in your pocket
Desert Diamond Casino Football Pickrsquoem Be one of 20 winners to predict the winning teams for
each Sunday and Monday NFL regular season games and
win $100-$500 in free play Then if you correctly predict
the winning teams in 197 or more 2013 NFL regular sea-
son games out of the 239 you could win $1000000
Mazatzal Hotel amp Casino Second Serving Tuesday Between 1pm and 5pm each Tuesday from now through
December 17 play at least $50 cash and receive $50 in
Bonus Maz Cash free play or play at least $100 cash and
receive $100 in Maz Cash free play Earn one reward each
week
Paradise Casino Toy amp Food Drive Now through December 15 bring in a new toy or food
item(s) with the original store receipt valued at $10 or
more (excluding tax) and receive up to $40 in Rewards
Play for your donation
Pick The Pros Be one of twenty weekly prize winners to pick the most
correct winning teams of the weekly NFL lineup includ-
ing a tie-breaker and win up to $100 in Rewards Play
Quechan Casino Resort Sunday Funday Sundays in December a lucky winner will be drawn eve-
ry 30 minutes from 12pm ndash 630pm for $100 in Rewards
Play And at 7pm one lucky winner will win $1000
Twin Arrows Navajo Casino Resort Holiday Room Special Now through December 27 players can enjoy a resort
room for only $59 plus tax per night from Sunday
through Thursday and $99 plus tax on Friday and Satur-
day When visiting on Tuesdays and Thursdays win up
to $2000 cash during the drawings held every half hour
from 7pm to 10pm $ For complete rules regulations and restrictions visit each casinorsquos players
club for more details Players must be 21 or older and donrsquot forget that casino
management reserves all rights with the promotions listed on this page
Apache Gold Casino Resort decides to
through the end of 2013
Did you get an offer for free play from a casino Through
December Apache Gold Casino Resort will double it
Buckyrsquos Casino In Prescott Presents
This exciting extension to 3-Card Poker gives players the
ability to use their cards and the dealerrsquos cards to make a
5-card poker hand with pays for 3-of-a-kind or better
44 Arizona Gaming Guide | December 2013 | azgamingguidecom
Casino Sessions Seats Smoke-Free Area Electronic Late Night
Apache Gold Su We Th at Noon Fr amp Sa at
7pm 1st Mo of the month at 7pm 200 No No No
BlueWater Mo-We 430pm Su at 1130am 400 Yes Yes No
Casino Arizona Mo-Su at 630pm
Daily Matinees at 1230pm 1000 Yes Yes
L8 Nite Bingo Fr amp Sa
Doors at 10pm Games at midnight
Casino Del Sol Daily at Noon 130 215 630 amp
715pm 600 Yes Yes Cosmic Bingo Sa at 11pm
Cocopah Daily at 130 amp 630pm 350 Yes Yes No
Desert Diamond I Th-Mo 130 2 6 630 amp 7pm 270 No Yes No
Fort McDowell Sa amp Su at 645am We-Mo at
9am Daily at 1230 amp 630pm 1275
Yes (2 sections enclosed or in
general seating)
Yes Fr amp Sa at 1210am
Call for Lunar Bingo schedule
Harrahrsquos Ak-Chin We-Su at 1130am 230 330
and 630pm 470 Yes Yes No
Lone Butte
Sa amp Su at 10am Noon 345
530pm Daily at Noon amp
630pm
750 Yes Yes BAD Bingo 2 Fr at 1130pm amp
BAD Bingo Sa at 1130pm
Mazatzal Mo-Th at Noon Tu amp Th at
630pm 280 Yes Yes No
Paradise Daily at 130 amp 6pm 300 Yes Yes Call for Kozmic Bingo
amp Other Special Dates
Vee Quiva Daily at Noon amp 630pm 366 Yes Yes Bingo Eclipse Sa at 11pm
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4am Sunday to 4am Monday
CASINO BINGO DIRECTORY
Green MPBingo Jackpot won for $27038 at Fort McDowell Casinorsquos Bingo Hall
Cheryl L won the $2703800 Green MPBingo progressive jackpot while playing at Fort
McDowell Casino in Phoenix AZ Playing on the PhD tablet from Planet Bingo Cheryl
won the big one for $2703800 against the 1 Vertical amp 1 Horizontal line pattern Fort
McDowell Casino has been awarding some of the largest MPBingo jackpots for almost 10
years Thousands of players have won millions of dollars
For more information about Fort McDowell Casino session times specials and events
phone 1-800-THE-FORT or visit fortmcdowellcasinocom $
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
1 7 8
5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
9 3 6
1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
18 Arizona Gaming Guide | December 2013 | azgamingguidecom
and how to come to terms with random behavior
WINNING WAYS Hints amp Tips
was visiting a casino recently during a new game install
wearing my Arizona Gaming Guide company shirt when a
slot player named Mary approached me filled with questions
and comments about our magazine As my team and I are al-
ways excited to meet and talk with our fans I was more than
happy to sit down and have a discussion with Mary However
thirty minutes later I had to excuse myself and get back to work
although I would have loved to continue talking with her
Mary had some excellent questions for me conundrums that I
know many slot enthusiasts have pondered Hopefully I was
able to dispel many of her misconceptions about casino gaming
and that the answers I provided her will also clear up any con-
fusion other players may have as well What follows is the con-
versation I had with Mary
Mary My favorite section in your magazine is ldquoPlayers Talkrdquo
What is your background and how do you know the answers
to all the questions
Me My entire team and I have experience working in the casi-
no gaming industry We have all designed developed pro-
grammed and tested slot machines and other casino games
Chris our Publisher created math models for several major slot
machine manufacturers and was also a Game Design Manager
for many years Liz our Managing Director worked as a Math-
ematician in the industry as well as a Compliance Manager and
Software Tester I designed slot games and was eventually pro-
moted to Game Producer Alex one of our contributing writers
was a software programmer of all different types of casino
games Sami worked in Compliance and is familiar with the
rules and regulations governing various gaming jurisdictions
Alexandra our Editor has held several executive positions in
casinos including Slot Director We all love casino games and
are eager to share all the knowledge and experience wersquove ac-
quired over the years with all our readers and fellow casino
enthusiasts
Mary Do my bonus picks matter I always feel like I pick the
smallest amount
Me Sometimes your picks donrsquot matter and if a regulatory
agency feels that a game may be misleading to the players they
will force the manufacturers to include a comment in the help
screen that clearly states whether bonuses are predetermined
One general rule of thumb ndash if values are revealed at the conclu-
sion of a bonus then that bonus is not predetermined If you
picked 100 credits but to the right of your pick is 1000 credits
then you could have won the 1000 credits had you picked that
selection However bonuses that do not reveal whatrsquos behind
I By Lana Hartmann
the other objects are usually predetermined In other words the
random number generator is choosing values for the players
Mary Why do I feel as though I win more often when I pull
out my playerrsquos club card Does using my card affect whether
I win or lose
Me Using a playerrsquos club card does not affect whether you win
or lose because the slotrsquos RNG is not influenced by any other
part of the slot machine This is a gaming regulation around the
world and independent testing laboratories verify that this is
the case on every slot What you are observing is the result of
random behavior
Mary Should I avoid playing on a slot machine that just hit a
big win bonus or jackpot
Me Herersquos an example I like to use in order to answer your
question Imagine a completely fair silver dollar that is the coin
is uniformly weighted and has a heads and a tails When
flipped this coin lands either on heads or tails randomly Now
letrsquos pretend we have three people flipping their own fair silver
dollars lined up like you guessed it slot machines These three
people constantly flip their fair silver dollar We watch them for
a while and notice that the first person has flipped ten heads out
of the last ten flips the second person has flipped five heads
and five tails in the past ten flips and the third person has
flipped ten tails during the last ten flips Which of these three
people would you approach and make a wager with them that
their next coin flip is heads My guess is that yoursquoll answer one
way and the next person who walks by in the casino will an-
swer differently as will the following hundred casino visitors
who happen to pass by Mathematically and logically everyone
knows that the next coin flip by any of the three people will
have the exact same chances of being heads or tails That is the
chances that the first person flips heads is 50 tails is also 50
the second personrsquos coin has the same probabilities and so on
The fair silver dollar doesnt know or care about what happened
in the past The next coin flip is just that a fair and random coin
flip People however especially those who are willing to wager
their hard earned money do care about the past and how it
might influence the future
Mary Why does it take me forever to get a bonus and the per-
son playing next to me sits down and hits one right away
Me Mary all slot machines use a fair random number genera-
tor that has been tested by an independent laboratory for accu-
racy As a result if the slotrsquos mathematics have odds of letrsquos
pretend 1 in 150 of hitting a bonus a player can hit the bonus
azgamingguidecom | December 2013 | Arizona Gaming Guide 19
WINNING WAYS
on the first spin then the second then the third and then not at
all for hundreds of spins again On average after hundreds of
thousands of spins on the slot it will have awarded a bonus
roughly once every 150 spins Unfortunately at that moment
your slotrsquos RNG wasnrsquot drawing the bonus out of the bag and
the slotrsquos RNG next to you was If a slotrsquos bonus happens once
every 150 spins you can reasonably expect the bonus to trigger
within three times that number or 450 spins But that doesnt
mean it will or has to happen within those 450 spins Remember
your previous question Maybe we should go over my answer
again By the way the only way of figuring out how often a
slotrsquos bonus hits is to count your total spins and divide that by
the number of bonuses you had and do this repeatedly across
multiple play sessions And make sure to keep reading our
magazine as we divulge these probabilities as well
Mary People talk about loose machines and tight machines
and then people talk about a slotrsquos payback percentage
Whatrsquos the difference
Me ldquoLooserdquo to me means the slotrsquos payback percentage is high
say 96 and the casinorsquos hold percentage is low or 4 making
a total of 100 Most high denomination slots and most video
poker games are ldquolooserdquo ldquoTightrdquo to me means the exact oppo-
site That is the payback percentage is low say 86 and the
casinorsquos hold percentage is high 14 Now the payback per-
centage is an expression of the long run monetary odds of a slot
machine or other casino game So a payback percentage of 86
means that over time the slot takes in more money than it pays
out If a payback percentage were to be 115 the slot would
pay out more money than it takes in over the long run This
kind of slot does not exist Remember that casinos are in busi-
ness to make money and their hold percentage is an expression
of that profit Any casino game you play is one that you are
guaranteed to lose at over time There is no way around the fact
that we are playing a losing game Anyone who says differently
is lying or doesnt logically comprehend how casinos and their
games work ldquoLooserdquo to most players means the slot pays pays
frequently pays big or is paying right now ldquoTightrdquo to most
players means the opposite of ldquolooserdquo but generally both words
have nothing to do with my interpretation of the payback per-
centage As a matter of fact players may describe a machine as
ldquolooserdquo even though it is actually one of the ldquotightestrdquo machines
on the slot floor in terms of payback percentage Remember my
coin flipping example The slotrsquos RNG can produce winner after
winner right in a row but in the long run it all evens out
Ultimately I think I helped Mary resolve some of the issues she
had questions about I know that many of you have the same
questions based on your Facebook comments emails and
letters that we get so I hope I helped you too Remember that
casino games including slots are based on purely random
events that are out of our control There are ways to improve
your odds in blackjack and the slots but ultimately winning is
based on luck timing fate or whatever else you want to call
that next big win bonus or jackpot Have fun $
azgamingguidecom | December 2013 | Arizona Gaming Guide 21
GAMING NEWS
rawing Dead is a documentary film about the highs and lows of
online poker from two very different perspectives a profession-
al poker player worth millions and a gambling addict
Michael Korpi Jr had it all Straight As star athlete talented musician
but his weakness for online poker derailed his life Now hersquos walking
across the country with his two dogs Blackjack and Buddy in an effort to
raise awareness for problem gambling Dusty Schmidt was once known
as one of the top amateur golfers in southern California before a heart
attack at age 23 took him off the golf course and put him in front of a
computer screen Four million dollars later he is regarded as one of the
worlds best online poker players
Poker was once a blue collar game played in smoky back rooms over
green felt tables until a chubby accountant from Tennessee shocked the
world by turning a $39 buy in on an online poker site into a $25 million
dollar first prize at the 2003 World Series of Poker Over the next few
years the entire world learned the game of No Limit Texas Hold Em If
you watched the poker boom on TV like the rest of us it seemed like
everyone was getting rich Some were but the fundamental rule of any
game involving chance in order for one to win another must lose The
truth behind the hype is that there is a dark side to this game one that
you wont see on ESPN From the Poker Boom of 2003 to ldquoBlack Fridayrdquo
April 15th 2011 when the US Department of Justice shut down online
poker Drawing Dead follows the lives of two players Michael and
Dusty as they deal with the highs and the lows of Americas future fa-
vorite pastime online poker To find out more about the film point your
browser to drawingdeadpokerdoccom $
D
he Arizona Department of Gaming recently announced that tribal contribu-
tions to the state from gaming revenue will be approximately $239 million
for the quarter that ended September 30 2013 Tribal contributions are within a
thousand dollars when compared to the same quarter last year
The quarterly tribal contributions to the Arizona Benefits Fund will be distribut-
ed as follows
Instructional Improvement FundEducation $11909047
Trauma and Emergency Services Fund $ 5954524
Arizona Department of Gaming operating costs $ 2150510
Arizona Wildlife Conservation Fund $ 1701293
State Tourism Fund $ 1701293
Problem Gambling Education Treatment and Prevention $ 477891
TOTAL tribal contributions for the quarter ended Sept 30 2013 $23894558
The Arizona Department of Gaming in partnership with Arizonarsquos tribes regu-
lates Indian gaming Under the Arizona Tribal-State Gaming Compact tribes
with casinos contribute one to eight percent of their Class III gross gaming reve-
nue to the state cities towns and counties In Arizona Class III gaming includes
slot machines jackpot poker blackjack keno and off-track pari-mutuel
betting There are currently 23 Class III casinos in the state Tribes send contribu-
tions to the state Arizona Benefits Fund every three months For more info about
the Arizona Department of Gaming visit their website at azgaminggov $
T
22 Arizona Gaming Guide | December 2013 | azgamingguidecom
GAMING NEWS
Slot Machines
amp Player Tracking
Saving Lives
Slot machine gaming data will now help detect and prevent
problem gambling according to researchers at the University
of Brescia and other institutions in Italy
Based on data from online gamblers who closed their ac-
counts betting patterns were identified leading up to the clo-
sure What researchers found was that wagers when plotted
on a graph alternated between slow increases to suddenly
dropping to very minimal bets The resulting picture looks like
a sawtooth These gamblers also exhibited the widest variance
in their bets The researchers have come to the conclusion that
this betting behavior on the part of these online gamblers is
not sustainable Prior to gambling information being purely
digital the data available to researchers now was extremely
hard to obtain in the past
Now researchers are beginning to partner with online gam-
bling sites and brick and mortar casinos Based on their paper
published in February in the online journal International Gam-
bling Studies the goal is to prevent gambling addiction and
having players lose too much money
The idea is to generate algorithms that can identify a playerrsquos
betting patterns as risk factors for problem gambling or an
unsustainable pattern
Why would an online gambling site or traditional casino even
be interested in this For one a casino can cater to self-aware
gamblers who want to participate in casino games but not to
the point where they have financial hardships develop an
addiction or potentially stop coming to the casino entirely
These self-aware gamblers could potentially remain as cus-
tomers rather than refrain from gambling Secondly casinos
can conclusively assist patrons with gambling problems rely-
ing on scientific data based on a patronrsquos own play Third
casinos can also use this as a tool to continue to improve their
reputations as socially responsible companies
The slot machine often cursed may become a savior
Celebrate the New Year at the Monsoon Nightclub this Dec 31
2013 by traveling back to the lsquo80s with Checkerrsquod Past Groove
to the best tunes of the 1980s as the clock ticks down to 2014
Therersquos a $10 cover at the door tickets are not required The
doors open at 9pm the music starts shortly thereafter and the
party doesnrsquot stop until well after midnight This is a 21 and
older event
Based in Yuma Checkerrsquod Past brings greetings from the 80s
Herky-jerky new wave new romantics sticky sweet synth-pop
Checkerd Past brings it to you in all its glittery glory All the
one-hit wonders of MTVs golden ageGary Newman Mad-
ness Thomas Dolby Modern English Haircut 100 plus Duran
Duran David Bowie Devo Men at Workthe list is pretty big
Checkerd Past is committed to keeping you entertained with
some of the best music that VH1 doesnt do specials on any-
more
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoPut
your dancing shoes on and come on out to the best New Yearrsquos
Eve party in Southern Arizona where you can relive the best
hits of the 1980s as we say hello to 2014rdquo Additional infor-
mation can be found at ddcazcom or by calling 866DDCWINS
RING IN THE NEW YEAR
80s STYLE
At the Monsoon Nightclub
Casinos were ready for the new $100 long before Oct 8
On pages 21 and 49 of this issue wersquove used images of the new
$100 bill Benjamin and the bill hersquos on sure look different than
what wersquove become accustomed to over the past several years
JCM the casino gaming industryrsquos leading bill validator compa-
ny worked together with the US Treasury Department and the
US Bureau of Engraving and Printing five years ago in order to
prepare for the new bill Only a select few JCM employees were
allowed to sign non-disclosure agreements with the US govern-
ment in order to work on the project Three years ago JCM re-
ceived proposed designs in order to begin updating their soft-
ware Back in February JCM received the new $100 bills minus
their serial numbers (making them invalid) for testing purpos-
es During the summer all of JCMrsquos bill validators in the field
received software upgrades to accept the new bills In some
casinos thatrsquos thousands of devices requiring service Around
the same time casinos trained their employees on the new bills
Now JCM is working on the next $100 due out in five years $
azgamingguidecom | December 2013 | Arizona Gaming Guide 23
GAMING NEWS
eading to Maricopa Prepare to fill your bellies with the help of Coolattas
iced lattes and donuts Harrahrsquos Ak-Chin Casino is ready to open the arearsquos
first and only Dunkin Donuts just in time for the New Year The shop will be the Casi-
norsquos fourth dining restaurant and is located near the main entrance next to Total Re-
wards
To prepare for the opening Harrahrsquos Ak-Chin Casino employees have been undergo-
ing training a sure indicator that munchkins and other sugary treats are just around
the corner for casino-goers
ldquoThere is a lot that goes into the opening of a Dunkinrsquo Donutsrdquo says Colin Ribble ex-
ecutive chef ldquoWe spent weeks in training and learned how to make donuts coffee
sandwiches and other tasty treats and also how to operate and maintain the produc-
tion equipmentrdquo
According to Chef Ribble in the final weeks of training employees were expected to be
able to make 140 donuts per hour (enough to fill a shops donut case) Each batch of
donuts is weighed and measured for length and height
ldquoEvery batch must meet the requirements or we canrsquot display the productrdquo he contin-
ued ldquoThe production process has been rigorous but the training is well worth it so we
can deliver a quality product to our customersrdquo
ldquoDunkinrsquo Donuts is one of the Valleyrsquos leading brands and wersquore thrilled to open the
first one in Maricopardquo said Robert Livingston vice president and general manager at
Harrahrsquos Ak-Chin Casino Dunkinrsquo Donuts will be open from 7am to 7pm daily For
more information on Harrahrsquos Ak-Chin Casino visit harrahsakchincom $
H
Dunkinrsquo Donuts serves up expansion
plans at Harrahrsquos Ak-Chin Casino Casino chef talks munchkins coffee and donuts
of a sudden the Lottery terminal
printed out a vast amount of paper-
work He asked the clerk how much
hersquod won but the clerk couldnrsquot tell
him anything except that it was
more than she could pay She gave
him the paperwork and told him he
would have to go to the Lottery office Vincente signed the back of the
ticket before he left the store went home and waited for his daughter
When his daughter arrived he said ldquoSomething good happened but I
donrsquot know how goodrdquo He then showed her the ticket She went to the
computer to check the numbers The next-to-the-last line had five
matching numbers the last line had two matching numbers and the
Powerball At the time neither knew how much the ticket was worth
At about 445 pm Vincente couldnrsquot wait any longer so he called the
Lottery to ask what five matching Powerball numbers were worth He
then told his daughter ldquoIrsquom the $1000000 winner theyrsquove been wait-
ing forrdquo It was a shock for both of them He didnrsquot tell his other chil-
dren because he wanted to be sure that hersquod really won Once he was
positive everything was in order his daughter took a picture of the
oversized souvenir check to send to the rest of the familyVincente
already knows what hersquos going to do with his winnings After some
house repairs and paying off a few bills the bulk of it is going to be
invested Hersquos not going to splurge hersquos well grounded in reality He
said ldquoMoney pays the bills but doesnrsquot make you happyrdquo $
For more info on the Arizona Lottery visit their website at arizonalotterycom For the
winning numbers call 4808297425 in Phoenix or 5203259141 in Tucson All other
areas in Arizona call 18004993798
azgamingguidecom | December 2013 | Arizona Gaming Guide 25
osh Shields of Phoenix likes to
buy Million Dollar Cash Bo-
nanza Scratchers because of the
$1000000 top prize Last Friday
after work he purchased several
Scratchers from a Lottery vending
machine and scratched them in the
car One of the tickets showed that he was a $1000000 winner After
checking the ticket a number of times Josh signed the back of it and
went home He checked online and realized that the Lottery closed at 5
pm he would have to wait the entire weekend before he could redeem
it In the meantime he told his parents and a close friend and had them
check the ticket Then he sat back to wait out the weekend which
seemed to be a lot longer than usual Josh a city government employee
chose the annuity rather than the lump sum Once he saw the actual
check the shock set in He would like to purchase a house and the
annuity will give him a guaranteed income for the next 20 years In
his spare time Josh enjoys spending time with his family and partici-
pating in outdoor activities such as basketball and camping Real peo-
ple do win but Josh is finding it hard to believe that he is one of them
ugust 28 2013 was a day of celebration for Vincente Ruiz of
Phoenix He redeemed his Powerball ticket from the draw of
August 21 2013 for $1000000 Vincente had purchased four lines
for the Powerball using his own numbers consisting of family birth-
days He put the tickets in the console of his truck and temporarily
forgot about them The other day Vincente went to the store to get a
soda and check his Powerball tickets The clerk scanned them and all
J News ARIZONA LOTTERY
By Cindy Esquer
A
26 Arizona Gaming Guide | December 2013 | azgamingguidecom
he Ferris Buellerrsquos Day Off slot by WMS embraces the
moviersquos credo that ldquolife moves pretty fast if you donrsquot
stop and look around once in a while you could miss itrdquo With
eight mini bonuses the game takes you through nearly all of the
memorable scenes from the classic 1980s movie
Picking bonuses spinning wheels and taking over the parade
in the Colossal Companion Spins feature will keep life interest-
ing Race to beat Principal Rooney and Ferrisrsquos mean sister Jean-
ie to the Bueller house in one exciting bonus Getting home be-
fore getting caught has never been this potentially lucrative
WMS recently implemented a brand new concept when devel-
oping their big brand name slot machines The basic idea is to
assign those employees in the game design division of the com-
pany who are really passionate about the brand to the game
Essentially the game designers behind this slot are all massive
Ferris Bueller fans Ultimately this approach translates into a
better representation of the movie in the slot
Beyond all the movie clips the custom voiceovers done by Edie
McClurg (Principal Rooneyrsquos secretary Grace) exclusively for
T
Bueller hellip Bueller hellip Bueller
this slot the music all the actorrsquos images there lies a slot filled
with fun and a lot of potential for big wins
The Colossal Companions Spins Feature is a random base game
feature and the main hook for the game Similar to the existing
Colossal Reels games by WMS the slot displays an extra set of reels to
the right of the main reel set Players now have a 35-line 5-reel
4-row reel set and a 75-line 5-reel 10-row reel set Any wins on
the Colossal Reels are doubled Bonus triggers are available on
both reel sets granting access to free spins or the Day Off Board
bonus screen Plus as in Colossal Reels any stacked wild sym-
bols on the main reel set transfer on to the Colossal Reels
Any three or more bonus symbols across both sets of reels trig-
ger the Colossal Free Spins bonus The Colossal Reels are availa-
ble during the free games and all pays on those reels are dou-
bled
The Day Off Board bonus screen is triggered during base game
or free game play by the car on the fifth reel The car then drives
up into the top screen and lands on a section of the board De-
pending on where the car stops indicates the awarded bonus
Players can expect credits or a wheel spin There are four wheels
to play (Ferris Wheel Cameron Wheel Rooney Wheel or
Sloane Wheel) each unlocking one of eight mini-bonuses based
on scenes from the film
They Bought It Pick one of three ways to fake an illness includ-
ing Fake a Stomach Cramp Moan and Wail or Lick Palms and
then receive credits
Bad Hair Day Pick a pencil from Gracersquos hair The longer the
pencil the more credits are awarded to the player
Work of Art Do you remember the museum scene Pick a paint-
ing for credits and a multiplier
Swing Batter Credits rack up while Cameron and Ferris hand
out at the ballpark ldquoSa-wing battardquo
Chez Quis This is a picking game set in the restaurant Players
Bet You Wonrsquot Believe This
Gaming regulators required some movie scenes in the slot to be edited
from PG-13 to PG
For licensing reasons the Red Wings logo on the hockey jersey worn by
Alan Ruck (Cameron) was removed and the Porsche convertible had to
appear as a red convertible with no association to Porsche
azgamingguidecom | December 2013 | Arizona Gaming Guide 27
select a sausage and have the ability to advance to pick for additional credits
Lucky Foot Rubbing the rabbit foot pays more and more credits
Car Trouble Fortunately the playerrsquos credit meter is also increasing and not de-
creasing like Ferris and Cameron want with the odometer of the ldquoborrowedrdquo car
On the Run This bonus is the highlight of all eight events Recreating the race
home Ferris Jeannie and Mr Rooney move (or lurch) towards their goal based on
which sneakers the player picks Make sure Ferris is home first to reap the highest
credit awards $
ALL OF THE
MEMORABLE SCENES
FROM THE CLASSIC
80s MOVIE
FERRIS BUELLERrsquoS Day Off TM 2013 Paramount Pictures All Rights Reserved
Insider Info
Penny Slot at 35 lines and a bonus Colossal Reel set with 75 extra lines
High bonus hit frequency WMS specifically wanted to capture the flavor of
the movie and put it into the slotrsquos game play (Lifersquos fastdont miss out)
Overall game hit frequency of 50 (Quite high for todayrsquos slots)
Payback percentages range from around 87 at the low end to 96 at the top
Play it right now at Talking Stick Resort
Plus itrsquos coming to Casino Arizona on Dec 3
Check our website for updates on new locations
CASINO DINING
At Wild Horse Pass Hotel amp Casino
Lone Butte Casino and Vee Quiva Hotel amp Casino
28 Arizona Gaming Guide | December 2013 | azgamingguidecom
Christmas Specials At Wild Horse Pass Hotel amp Casino Shularsquos Christmas Day Special
Wednesday December 25th 3pm to 8pm
$6599 per person includes Baby Spinach Salad with Pears Candied Walnuts
Bleu Cheese Crumbles Red Radish with Balsamic or Lobster Bisque 8oz
Shula Cut Filet Wild Mushroom Demi-Glaze Smoked Gouda Mashed Pota-
toes or Pan Seared Chilean Sea Bass with Wild Rice and Blood Orange Burre
Blanc and Chocolate Cake With Espresso Mint Sauce
Cafeacute 247 Christmas Day Special
Wednesday December 25th 11am to 8pm
$1795 per person includes Mixed Green Salad Grilled Pork Chop with Fruit
Chutney and Warm Bread Pudding
Christmas Specials At Lone Butte Casino Christmas Day Brunch At Verona Chophouse
Wednesday December 25th 11am to 6pm
$2999 per person includes Made-to-order Omelet Station Artisan Cured
Meats amp Cheeses Cocktail Shrimp Chilled Crab Claws Roasted Whole Turkey
with Traditional Gravy Salt Crusted Prime Rib Slow Cooked Tangerine
Glazed Ham Butter Whipped Potatoes Chocolate Covered Strawberries and
much more
Christmas Day Special At Cafeacute 247
Wednesday December 25th 11am to 8pm
$1299 per person includes Baby Field Green Salad with Candied Walnut and
Balsamic Vinaigrette Deep Fried Turkey or Citrus and Pineapple Glazed Ham
Creamed Corn Southern Mac rsquonrsquo Cheese Green Bean Casserole Roll and
Butter and Fresh Baked Slice of Apple Pecan or Pumpkin Pie with Whipped
Cream or a la mode
Christmas Specials At Vee Quiva Hotel amp Casino Ditkarsquos Christmas Day Menu
Wednesday December 25th Noon to 8pm
For only $3995 per person come and celebrate the Christmas Holiday with us
Enjoy the Freshest Ingredients and Finest Selection of USDA Prime Cuts
Your Choice of Caesar Salad Topped with Shredded Parmesan Cheese and
Garlic Croutons Mikersquos Salad Tossed with Pecans Goat Cheese Apples Cran-
berries with Fresh Balsamic Vinaigrette or the Wedge Salad Iceburg Lettuce
Topped With Apple Smoked Bacon Grape Tomatoes With Sliced Cucumber
and Topped with Danish Blue Cheese Dressing Sprinkled With Crumbled
Danish Blue Cheese or Enjoy Crab Bisque or Onion soup The Main course is
your choice of Grilled Lamb Chops with Mint Demi Glaze or 12oz of our Linz
Heritage Angus Prime Rib Slowly Roasted and Served with au jus Burgundy
Mushrooms and Creamy Horseradish Sauce Both Entreacutees Come with a Choice
of Creamed Spinach Creamed Corn Sauteacuteed Spinach and Mushrooms Fresh
Asparagus Sweet Mashed Potatoes or Mashed Red Skin Potatoes Finally
Indulge in Your Choice of Fresh Cregraveme Brule Peanut Butter Pie or Raspberry
Cheesecake
Coffee Shop 247 Christmas Eve
Tuesday December 24th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressings or
Cup of Broccoli Cheddar Soup Hand-Carved Roasted Pit Ham with Bourbon
Glaze served with Sweet Potato Mashed Roasted Butternut Squash served with
slice of Pecan Pie a la mode
Coffee Shop 247 Christmas Day
Wednesday December 25th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressing or
Creamy Chicken with Wild Rice Soup 8oz Roasted Prime Rib of Beef served to
your liking with au jus and Horseradish Sauce and Choice of Baked Potato or
Mashed Potatoes Fresh Medley of Vegetables and an Apple Crumb Tart
with Chantilly Cream for Dessert $
azgamingguidecom | November 2013 | Arizona Gaming Guide 29
30 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
ndian gaming is an economic powerhouse a recognized $27
billion industry within 237 Indian tribal casinos country-
wide that employ more than 650000 workers
What is not generally recognized is the paucity of Native Amer-
ican-owned business that supply goods and services to those
casinos --- an infinitely small number of Native-owned and op-
erated businesses that work with and profit from the estab-
lished gaming entities
In Arizona the Indian gaming industry amounts to some $17
billion Native gambling facilities are one of the top three indus-
tries in the entire state creating more than 15000 direct jobs and
in constant need of vendor assistance to keep them running
smoothly
Itrsquos big business a well-oiled machine in need of constant sup-
plies and services opportunities for small or start-up Native
business owners to position their fledgling efforts to be a part of
the action But if yoursquore an entrepreneur on the outside looking
in how do you get to become a player in the gaming game To
I
By Lee Allen
help answer that question a 4-member panel convened at the
recent Reservation Economic Summit conference at Wild Horse
Pass Hotel amp Casino in Chandler to conduct a Native 2 Native
seminar on the mysteries of gaming procurement and how
smaller players can also take a bite out of that industryrsquos eco-
nomic apple
While the gaming process is pretty similar from site to site pro-
curement processes may be unique from tribe to tribe and one
size may not fit all Creativity and flexibility may be required to
get recognized
rdquoThere are four culprits that impede Native American entrepre-
neursrdquo according to John James CEO of Gila River Gaming
Enterprises responsible for three tribally-owned gaming facili-
ties
ldquoNot enough economic infrastructure or start-up capitol is one
pitfall Inadequate strategic partnerships is another begging the
question --- why go it alone when therersquos strength in unity Be-
ginning businesses often lack specifics about important things
Left to right Debra GriffinmdashPresident of the Gila River Gaming Enterprises Board of Directors Derrick WatchmanmdashNavajo National Gaming Enterprises CEO and
Chairman of the Board of the National Council on American Indian Enterprise Development John JamesmdashCEO of Gila River Gaming Enterprises
TRIBAL NEWS
azgamingguidecom | December 2013 | Arizona Gaming Guide 31
like product pricing placement and promotion Therersquos an
admitted lack of expertise in a fledgling small business but you
donrsquot have to be an expert you just need the right channels to
find the necessary resources Overcome these problem areas and
you can live the dream of your imaginationrdquo
ldquoAlthough individual tribal casinos across the country frequent-
ly operate in unique fashion with dissimilar protocols they all
represent the established well-capitalized licensed provider
that understands the gaming industryrdquo said Derrick Watch-
man Navajo National Gaming Enterprises CEO and Chairman
of the Board of the National Council on American Indian Enter-
prise Development
But the big guys need the little guys to make things work ldquoWe
use businesses to operate our businessrdquo is how Judy Ferreira
Deputy Director of the Arizona Indian Gaming Association put
it
For instance says Watchman ldquoMost of us go with the big gen-
eral contractors but in order to get construction underway you
need support services --- things like trucking and trade input
that could be done by Native sub-contractors Operationally
furnishings and equipment or cleaning services could be pur-
chased from Native-owned businessesrdquo
Moderator Kenneth Manuel noted that Gila River Gaming En-
terprise is trying to bridge the ldquowe need you can providerdquo gap
with their program created to assist would-be entrepreneurs
ldquoThe program is designed to help community members looking
to start their own businesses to help supply our needs and itrsquos a
model that seems to be paying off as a number of Gila River
vendors are already on boardrdquo
In addition to site-specific training for enterprising Native busi-
nessmen and women the panel offered nuggets of good advice
All panelists nodded in agreement when the subject of network-
ing came up ldquoA lot of times people donrsquot know about existing
tribal businessesrdquo said Ferreira
ldquoCasinos require a lot of product but wersquore a competitive busi-
ness because revenue generation goes back to the triberdquo said
Debra Griffin President of the Gila River Gaming Enterprises
Board of Directors ldquoWe need competitive pricing for what we
buy in order to guarantee that tribal returnrdquo
The ability to respond is another prerequisite ldquoCasinos arenrsquot
an 8-to-5 businessrdquo said Watchman ldquoWersquore a 247365 opera-
tion If we need something on a Saturday night at midnight our
vendors need to make sure they can provide itrdquo
In assessing the keys to success for Native start-ups James
summed it up ldquoAt the end of the day if yoursquove got the right
product in the right market priced and promoted correctly all
the engines will be whistling the same happy tunerdquo For more
info on the event and the organization visit ncaiedorg $
32 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
istorians have immortalized Horace Greeleyrsquos words
ldquoGo West young man go Westrdquo Today his advice
would probably include the admonition ldquoLook to
south-of-the-border business folks look Southrdquo
This view toward Mexico was the theme for Business Beyond
Borders the recent Arizona Indian Gaming Associationrsquos annu-
al conference and EXPO held in Tucson Representing 17 of the
22 federally-recognized tribes in the state (that encompass more
than 90 of Indian people living on Arizona reservations) the
AIGA is a major player in Grand Canyon state gaming
ldquoMexico is important to Arizona in general --- and Indian casi-
nos in particular --- because Mexican visitors represent an excel-
lent target market for Southern Arizonarsquos gaming industry
most especially the Pascua Yaqui Casino Del Sol Resort and
Casino and Casino of the Sun as well as the three area Tohono
Orsquoodham properties --- their hotel and casino in Tucson another
casino in Sahuarita and a smaller casino in Whyrdquo says AIGA
Executive Director Valerie Spicer
ldquoItrsquos only been 10 years since Arizonarsquos gaming compact with
tribes was signed and the Arizona Benefits Fund was estab-
lished and wersquore already approaching the billion dollar mark in
contributions back to the state and its citizensrdquo Spicer said
Similar success stories are being reported nationwide among the
420 gaming facilities owned by 240 tribes in 28 states an eco-
nomic development effort that has resulted in the creation of
700000 jobs nationally (with 15000 of them in Arizona)
The three-day gathering in the Old Pueblo was held just 60
miles from the USMexico border --- billed as The Southwestrsquos
Foremost Gaming and Business Summit and Trade Show ---
that drew together some 300 tribal leaders casino executives
and business leaders from across the country to conceptualize a
gaming industryrsquos approach to cross-cultural marketing in or-
der to do business with Mexico
ldquoTherersquos no other conference like this in Indian Country focus-
ing on gaming and businessrdquo according to Spicer ldquoTribes want
to spur more economic development and businesses want to
learn how to partner with tribes This forum connects tribal en-
terprises with potential business partners for the benefit of allrdquo
Economic developer and international trade expert Felipe Gar-
cia of Visit Tucson was the keynote speaker ldquoNewly-released
statistics show 22 million people cross into Arizona from Mexi-
co every year --- thatrsquos 50000 travelers per day every day ---
and the World Tourism Organization is predicting the number
of people who cross international borders will double by 2030rdquo
he told conference attendees
ldquoThese are real people with real discretionary income That im-
pact in Southern Arizona is huge In Pima County alone it rep-
resents $1 billion dollars added to the local economy every year
mostly from shoppingrdquo
Citing a Mexican Visitors to Arizona study done by the Eller
College of Management at the University of Arizona Garcia
noted that 64 of all Mexican visitors to Arizona come here for
a leisure-time vacation and to shop
ldquoFrom a gaming industry standpoint casinos are missing a
good bet if they donrsquot focus more frequently on that South-of-
the-Border opportunity These visitors range from high-end
travelers who fly here on private airplanes to middle-class folks
with visas who have cash in their pockets and no aversion to
spending it
Terry Rambler who chairs the AIGA the Inter-Tribal Council of
Arizona and the San Carlos Apache Tribe noted ldquoThese are
tribes working together as a family to make the future better
This is how things are done working together to build a model
of cooperation that can be used in other economic venturesrdquo
For more info on the AIGA visit azindiangamingorg $
AIGA EXPO Luncheon Speaker Notah Begay III
(Navajo) is a pro golfer with 4 PGA tournament
wins and current entrepreneur of Kiva Sun Foods
H By Lee Allen
Left to Right Valerie SpicermdashDirector of the AIGA
Peter YucupiciomdashChairman of the Pascua Yaqui
Tribe Notah Begay IIImdashPGA golfer
Terry RamblermdashChairman of the AIGA Chairman
of the Inter-Tribal Council of Arizona and Chair-
man of the San Carlos Apache Tribe
34 Arizona Gaming Guide | December 2013 | azgamingguidecom
LAUGHLIN NEVADA Directory amp Gaming Statistics
Aquarius Casino Resort
800662LUCK
aquariuscasinoresortcom
1250+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps keno race
sports book
Avi Resort amp Casino
(Fort Mojave Tribe)
8004300721
avicasinocom
1000+ slots bingo blackjack table
games craps roulette poker room
keno racesports book KidsQuest
Colorado Belle Hotel Casino
8774600777
coloradobellecom
750+ slots blackjack table games
craps roulette poker room keno
racesports book Build your own
amazing burger at Pintrsquos Brewery
Riverside Resort Hotel amp Casino
8002273849
riversideresortcom
1300+ slots no smoking slot area
high limit slots area bingo black-
jack table games craps roulette
poker room keno racesports book
Pioneer Hotel amp Gambling Hall
8006343469
pioneerlaughlincom
490 slots blackjack table games
craps roulette sports book Make
sure to check out the video poker amp
reel slots
Harrahrsquos Laughlin
8004478700
harrahslaughlincom
900+ slots no smoking slot area
high limit slots area blackjack table
games craps roulette poker room
live keno racesports book
Golden Nugget Laughlin
8002371739
goldennuggetcomlaughlin
1000+ slots blackjack table games
craps roulette poker room sports
book Sign up for the playerrsquos club
and spin for free play
Edgewater Hotel Casino
8006774837
edgewater-casinocom
750+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps racesports
book Great all-around casino
We are not responsible for incorrect missing or outdated information To inform us of
updates please email editorazgamingguidecom The Nevada Gaming Control Board
publishes statistics on casino gaming activity in Nevada according to their statersquos gaming
regulations The most current data for Laughlin at press time is from three months prior
A negative hold percentage indicates that game overpaid during the stated month
Tropicana Laughlin
8002436846
tropicanaxcom
1000+ slots blackjack table games
craps roulette and a sports book
Stop in for lunch at Carnegiersquos or
the Poolside Cafeacute and enjoy the food
River Palms Resort Casino
8777877256
river-palmscom
550+ slots bingo blackjack table
games craps roulette sports book
Donrsquot miss the view of the river from
Dennyrsquos
Slots Hold Tables Hold
Loose $1 409 Craps 1371
25cent 481 Blackjack 21 1583
$5 527 Roulette 1900
Multi-Denom 565 Other Table Games 2456
5cent 609 Pai Gow Poker 2470
1cent 1049 Let It Ride 2549
Megabucks 1123 Three Card Poker 3390
Tight $25 1507
Other Hold Revenue Dollars
Loose Sports Pools 1489 Slots 291 mil
Race Books 1521 Tables 30 mil
Tight Live Keno 2835 Other 07 mil
Laughlinrsquos Gaming Statistics September 2013
36 Arizona Gaming Guide | December 2013 | azgamingguidecom
All-You-Can-Eat Baby Back Ribs Only $1295
During your next trip to Laughlin make sure to stop in at The Pioneer Hotel amp Gambling Hall for delicious All-You-Can-Eat
Baby Back Ribs for $1295 at the Boarding House Restaurant served from 4-9pm every Saturday Other specials include Steak amp
Lobster meal for only $1595 on Thursdays Prime Rib or Shrimp Scampi for $1595 on Fridays and their award-winning
Champagne Brunch for $1195 every Sunday from 8am-1pm For more information call 18555252125
LAUGHLIN NEVADA News
News LAUGHLIN NEVADA
azgamingguidecom | December 2013 | Arizona Gaming Guide 37
Laughlin Event Center Presents
Fourteen-time nominated and five-time Latin Grammy Award
winners Los Tigres Del Norte will perform live in concert Satur-
day May 3 2014 in the all new Laughlin Event Center Paquita
la del Barrio will open for Los Tigres Tickets from $30 will be
available at edgewater-casinocom soon Los Tigres del Nortersquos
ldquoNortentildeordquo music with its polka roots is blended with stories of
social injustice and news They have recorded more than 55
albums that have earned Gold and Platinum Records in the
United States and Mexico and have sold more than 32 million
records The San Jose California based band tours international-
ly and has a recording repertoire of over 500 songs and corridos
(ballads)
Grammy-nominated Paquita la del Barrio is a popular Mexican
singer of rancheras and other Mexican styles and is most fa-
mous for her advocacy against Mexicos machismo culture
which has made her popular especially with female audiences
She is known for her common song themes of women empow-
erment and man bashing Her signature phrase with which she
often teases male spectators in her shows is iquestMe estaacutes oyendo
inuacutetil (Are you listening good-for-nothing)
Aquarius Announces Second Annual
ldquoFeed a Familyrdquo Program Benefiting Local Families
ace|PLAY Members Can Contribute
Points Instead of Cash
For the second year in a row Aquarius Casino Resort presents
the ldquoFeed a Familyrdquo program that allows players to contribute
their ace|PLAY club points to help put a holiday meal on the
table of a tri-state family in need Players can contribute points
through Friday December 20 2013 ldquoLast year thanks to the
overwhelming generosity of our players we were able to help
more than 900 families through this groundbreaking programrdquo
said Aquarius Casino Resort General Manager Sean Ham-
mond ldquoGiving back to the community is an important part of
our culture at Aquarius and our players have embraced our
effortsrdquo said Kathy Hilderhof Vice President of Marketing and
Player Development at Aquarius For more info visit aquarius-
casinoresortcom and click on ace|PLAY $
Lo
s T
igre
s D
el N
ort
e P
aq
uit
a L
a D
el B
arr
io
Debbie ReynoldsmdashDec 4-7mdashRiverside
GlorianamdashDec 6mdashEdgewater
Holiday Dreams A Cirque SpectacularmdashDec 7mdashEdgewater
The Nutcracker Anaheim BalletmdashDec 12mdashRiverside
Charlie Daniels Band amp Montgomery GentrymdashDec 13mdashEdge
The DiamondsmdashDec 17-22mdashRiverside
Dirk ArthurmdashDec 27-30mdashHarrahrsquos
Mickey GilleymdashDec 27-31mdashRiverside
Frank Sinatra Jr Sinatra Sings SinatramdashDec 28mdashEdgewater
New Year FireworksmdashDec 31mdashRiverwalk by Colorado Belle
The Golden Boys starring Frankie Avalon Bobby Rydell and
Fabian FortemdashJan 4mdashEdgewater
Happy Birthday to The KingmdashJan 7mdashRiverside
Temptations Review with Dennis EdwardsmdashJan 11mdashEdge
Kingston TriomdashJan 14-19mdashRiverside
The FlamingosmdashJan 21-26mdashRiverside
Mickey GilleymdashFeb 3-8mdashRiverside
Oak Ridge BoysmdashFeb 10-16mdashRiverside
Paul AnkamdashFeb 15mdashEdgewater
Vicki Lawrence and MamamdashFeb 18-23mdashRiverside
Crystal GaylemdashFeb 27-Mar 2mdashRiverside
Larry Gatlin and The Gatlin BrothersmdashMar 4-9mdashRiverside
Eddie MoneymdashApr 11-14mdashRiverside
Vince GillmdashApr 19mdashRiverside
Great WhitemdashApr 25-27mdashRiverside
Los Lobos and Los Lonely BoysmdashApr 26mdashHarrahrsquos
CASINO ENTERTAINMENT Listings
38 Arizona Gaming Guide | December 2013 | azgamingguidecom
Apache Gold CasinomdashGlobe AZmdash8002722438
Cabaret Lounge
Live bands every weekend
BlueWater CasinomdashParker AZmdash8882433360
Dig Lounge
Variety including live bands karaoke amp DJsmdashDaily at 5pm
BlueWater Showroom
Wynona amp Big NoisemdashJan 25 2014
Kenny RogersmdashMar 22 2014
Casino ArizonamdashScottsdale AZmdash4808507777
The Showroom
Monday Night Showroom FootballmdashMondays during football season
Showstoppers Live Holiday SpectacularmdashNov 28-Dec21
The Whip-itsmdashDec 31
Strange Days (Doors Tribute)mdashJan 3-4
Pyromania (Def Leppard Tribute)mdashJan 10-11
Motley Cruersquod (Motley Crue Tribute)mdashJan 24-25
Queen Nation (Queen Tribute)mdashJan 31-Feb 1
The Arizona Room
Latin Fire Dance Nights (Learn to dance)mdashMon Tue from 6-8pm
Throwback ThursdaymdashThu from 9pm to 1am
Casino Del SolmdashTucson AZmdash5208386506
AVA Amphitheater
Tamal FestivalmdashDec 7
Cliff Castle CasinomdashCamp Verde AZmdash8003817568
Dragonfly Lounge
Variety including live bands karaoke amp DJsmdashLadies Night every Th
Open late on Fr amp Sa
Cocopah Resort CasinomdashSomerton AZmdash8002375687
Events
Los ApsonmdashDec 6-7
Karaoke with Bling BlingmdashWe-Fr at 8pm
La Vida Loca (Latin Music)mdashFr at 9pm
Variety of live music every Saturday night on the casino floor
Desert Diamond Casino ImdashTucson AZmdash8663329467
Monsoon Nightclub
Groovinrsquo FridaysmdashTucsons Funkiest Old School Dance Party
Noches CalientemdashSaturdays the hottest Tex Mex and Tejano music
Desert Diamond Casino IImdashSahuarita AZmdash8663329467
Sports Bar
Karaoke Night in the Sports BarmdashWednesdays 7-11pm
Live music or DJsmdashFridays amp Saturdays
Diamond Center
Sylvia Browne (Author amp Psychic)mdashDec 14
Stayinrsquo Alive (Bee Gees Tribute)mdashDec 28
STYXmdashJan 17 2014
Chris YoungmdashJan 18 2014
Fort McDowell CasinomdashFort McDowell AZmdash8008433678
Lucky 7 Saloon
Featuring a variety of live music every weekend
Events
New Yearrsquos Eve PartymdashDec 31
Harrahs Ak-Chin CasinomdashMaricopa AZmdash4808025000
The Lounge
Checkerrsquod PastmdashDec 6-7
The HamptonsmdashDec 13
Smooth GroovemdashDec 14
JJrsquosmdashDec 20-21
Chris JansonmdashDec 27
The DriftersmdashDec 28
Wild Wednesdays from Noon to 4pm fea tures Route 66 with
Danny DavismdashDec 4 Come Back BuddymdashDec 11 Band Stand
Shows 50rsquosmdashDec 18 Route 66mdashDec 29
Hot Latin Nights from 8pm to midnight on Thursdays fea tures
AzTexmdashDec 5 amp 19
New Yearrsquos CelebrationmdashDec 31 features The Rat Pack Returns at 6
Grammy-nominated Country singer and songwriter Chris
Young is returning to the Diamond Center on Saturday Janu-
ary 18 2014 for a special concert sponsored by KIIM 995 FM
Tickets start at $25 and are on sale now through Star Tickets
and at the casino Rewards Center Doors open at 7pm and the
show starts at 8pm
Drawn to the thrill of entertaining from an early age Chris
Young got his start in 2006 when he was declared the winner
of the TV talent show Nashville Star Hersquos topped the country
charts with hits like the Grammy-nominated Gettingrsquo You
Home Voices The Man I Want To Be and his platinum selling
single Tomorrow Young released his latest album AM in
September and has been touring with country superstar Brad
Paisley Chris Young last performed in the Diamond Center to
a sold out crowd in October of 2011
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoWersquore
thrilled to have Chris Young back in the Diamond Center to
share his unique Country sound Tickets sold out fast the last
time Chris played here so be sure to get yours earlyrdquo
Talking Stick Resort Presents
Roger Clyne amp The Peacemakers December 27-28 2013
Hometown favorites Roger Clyne amp The Peacemakers
are headed back to Arizona and to Talking Stick Resort
The rock-n-roll quartet will command the Showroom
stage on Dec 27-28 and perform such favorites
as Americano Green amp Dumb and Loco to Stay Sane For-
merly members of The Refreshments singer Roger
Clyne and drummer Paul PH Naffon created Roger
Clyne amp The Peacemakers in 1998 The Tempe-based
band would go on to release 10 albums and tour with
the likes of Johnny Cash Kid Rock and John Fogerty
Their latest album Unida Cantinardquo climbed to the num-
ber two spot on the Billboard Heatseekers charts and
peaked at number four on the 2011 iTunes Rock Al-
bums list Fans are in store for two nights of pure ener-
getic rock-n-roll as the band always delivers remarkable
performances Tickets for the concert are on sale now
Call 4808507777 and ask for the box office or visit their
website at talkingstickresortcom for more information
Editorrsquos Pick CASINO ENTERTAINMENT
azgamingguidecom | December 2013 | Arizona Gaming Guide 39
amp 8pm plus 56-Elvis Tribute at 10pm amp Midnight
Hon-Dah CasinomdashPinetop AZmdash8009298744
Timbers Lounge and Showroom
Munday FundaymdashComedy Show begins at 7pm
Live local talent Tuesday through Saturday
Lone Butte CasinomdashChandler AZmdash8009464452
Cascades Lounge
Phoenix area bands amp DJs offer free live entertainment
WemdashCountry Thmdash70rsquos Disco Funk FrmdashLatin SamdashTop 40Dance
Verona Chophouse
Talia Livemdash Saturdays 5-9pm
Sunday Jazz Brunch Livemdash10am-3pm
Mazatzal CasinomdashPayson AZmdash8007777529
Event Center
New Yearrsquos Eve Party with Night GroovemdashDec 31
New Yearrsquos Eve Lounge with Torres and HendrixmdashDec 31
Paradise CasinomdashYuma AZmdash8887774946
Sharkyrsquos Bar amp Bites
Featuring a variety of live music on the weekends
Quechan CasinomdashWinterhaven CAmdash8777832426
Sidewinders Bar amp Grill
Featuring a variety of live music on the weekends
Pipa Event Center
Paul Rodriguez Williams amp Lee Bobby LeemdashDec 13
Talking Stick ResortmdashScottsdale AZmdash4808507777
The Showroom amp Grand Ballroom
Aaron LewismdashDec 6
Vincente Fernandez JrmdashDec 7
Roger Clyne amp The PeacemakersmdashDec 27
STYXmdashJan 18 2014
Hot Tuna and Leon RussellmdashJan 24 2014
Twin Arrows Navajo CasinomdashFlagstaff AZmdash8559468946
Cover bands local regional amp headlining acts Call for info
Wild Horse Pass CasinomdashChandler AZmdash8009464452
AiRIA UnpluggedmdashLive music Fri amp Sat 4pm-2am
Encore LoungemdashFeaturing a variety of live music nightly
Classics With A TwistmdashFeaturing jazz music amp cocktails Thu-Sun
Showroom
DaughtrymdashDec 6
Eddie MoneymdashDec 7
Ana Barbara amp The Mariachi Sol de Mexico Jose FernandezmdashDec 13
Big Bad Voodoo DaddymdashDec 27
Chris Simpson and Adam Gropman (Comedy)mdashDec 28
PwerdrivemdashDec 31
AbbaFab (ABBA Tribute)mdashJan 4 2014
Yavapai CasinomdashPrescott AZmdash8007568744
Yavapai Cantina
Karaoke with Cruisinrsquo SusanmdashFr at 8pm-12am
Variety of live bands on Saturdays from 7 to 10pm Verify all details amp age restrictions (generally 21 amp over) for each event Venues times dates amp ticket
information are subject to change Photosimages copyright of the individual artist(s) photographer(s)
or venue(s) All Rights Reserved We are not responsible for incorrect missing or outdated information
40 Arizona Gaming Guide | December 2013 | azgamingguidecom
CASINO NIGHTLIFE
By Ramses Ja
manda Martinez aka DJ Juma is the newest jewel in Talk-
ing Stickrsquos crown Her mixes in the TSR Lounge have cap-
tivated partygoers for the past few months As a newer face I
felt I should introduce her to the readers of this column but
know that this goes way beyond a pretty face Juma is a skilled
DJ who has graced decks from coast to coast Now that she has
a new residency I thought Irsquod run a few questions by her
RJ How long have you been DJing
Irsquove been DJing since 2009 but Irsquove been messing around with it since
grade school I used to dress as Spinderella on Halloween I used to
make beats with my friends who were local artists thatrsquos what got me
started in music From there DJing just felt like a natural evolution of
my craft I have always felt very musically inclined so I am happy that
this is what I do for a living
RJ Tell me about your musical background
I started in radio way back in 2005 at 951 FM Latino Vibe Manic
Hispanic was the one who pulled me under his wing and showed me
how things worked I landed at Power 983 in 2008 and stayed there
until I made the move to 1015 JamZ In the mean time I started mak-
ing beats like I said and I guess being surrounded by so many talent-
ed DJs I started getting my equipment together and practicing
RJ What is your favorite type of music to spin
Irsquom the type to spin anything that people like to spin what makes peo-
ple move But my go-to music is usually 80s or 90s and of course
Spanish music because of my Latin background I guess that doesnrsquot
really answer the question but I guess my favorite music changes with
the crowd or the venue maybe even the time of year It just depends
Right now Irsquom spinning a lot of Top 40 and EDM because itrsquos really
working for my crowds
RJ Tell me about a typical night at the TSR Lounge at Talking
Stick
Im usually just paying attention to my mixes and the crowd Im
learning Im paying attention to my choices and selections Thats my
main focus I do it fearlessly because I never underestimate the audi-
ences ability to feel Music is the sixth element it brings nostalgia it
brings healing and it moves us I canrsquot feel anything but the music
A everything around me is a blur except the sound Its therapy for me
DJing has allowed me the chance to be free with no expectations espe-
cially from myself Its just about having fun at the party and I like
having fun at the party I see the audience make note of the atmos-
phere sometimes I listen to what the DJs did before me and I just basi-
cally remember that its about having fun and I free myself enough to
begin
RJ Any advice for anyone wanting to follow in your footsteps
A good DJ feels his or her groove and eventually gets a flow and begins
to connect with the music which connects to the audience In my case
Im a selector As Juma I select what I like People who come to groove
either love it or they learn it Theres a big difference between being a
DJ and being a selector I dont really even know if I consider myself a
DJ because DJing is a skill and an art form that is highly technical
Theres scratching involved theres blending involved theres accura-
cy and syncopation involved Those things Ive learned over time but
as a selector youre just narrating the emotions of the crowd I am
becoming a good DJ I am a great selector $
Talking Stick Resortrsquos TSR Lounge is located just downstairs
from the main casino floor in the Atrium The TSR Lounge fea-
tures a live DJ drink specials and a plush ambiance to enjoy
your weekends out Enjoy the party at the TSR Lounge every
weekend on Fridays from 8pm to 2am and Saturdays from 5pm
to 2am For more information visit talkingstickresortcom or
call 4808507777
Ramses Ja Rudi King-Taylor II
bullMusic DirectorOn-Air Host (3-7pm) for
KNRJ-FM 1011 The Beat
bullResident DJVJ for KTVK-3TV Friday 10am
bullHost of REDY Set Radio
bullOfficial Bum Squad DJ
bullDJ Vatican Member
bullFor more information on Ramses Ja visit his
website at wwwramsesjacom
Amanda Martinez DJ JUMA TSR
HOT DEALS
42 Arizona Gaming Guide | December 2013 | azgamingguidecom
Check out these great promotions we found for our read-
ers and fans No matter where you live in Arizona our
readers can take advantage of at least one of the items
listed below Put some cash in your pocket
Desert Diamond Casino Football Pickrsquoem Be one of 20 winners to predict the winning teams for
each Sunday and Monday NFL regular season games and
win $100-$500 in free play Then if you correctly predict
the winning teams in 197 or more 2013 NFL regular sea-
son games out of the 239 you could win $1000000
Mazatzal Hotel amp Casino Second Serving Tuesday Between 1pm and 5pm each Tuesday from now through
December 17 play at least $50 cash and receive $50 in
Bonus Maz Cash free play or play at least $100 cash and
receive $100 in Maz Cash free play Earn one reward each
week
Paradise Casino Toy amp Food Drive Now through December 15 bring in a new toy or food
item(s) with the original store receipt valued at $10 or
more (excluding tax) and receive up to $40 in Rewards
Play for your donation
Pick The Pros Be one of twenty weekly prize winners to pick the most
correct winning teams of the weekly NFL lineup includ-
ing a tie-breaker and win up to $100 in Rewards Play
Quechan Casino Resort Sunday Funday Sundays in December a lucky winner will be drawn eve-
ry 30 minutes from 12pm ndash 630pm for $100 in Rewards
Play And at 7pm one lucky winner will win $1000
Twin Arrows Navajo Casino Resort Holiday Room Special Now through December 27 players can enjoy a resort
room for only $59 plus tax per night from Sunday
through Thursday and $99 plus tax on Friday and Satur-
day When visiting on Tuesdays and Thursdays win up
to $2000 cash during the drawings held every half hour
from 7pm to 10pm $ For complete rules regulations and restrictions visit each casinorsquos players
club for more details Players must be 21 or older and donrsquot forget that casino
management reserves all rights with the promotions listed on this page
Apache Gold Casino Resort decides to
through the end of 2013
Did you get an offer for free play from a casino Through
December Apache Gold Casino Resort will double it
Buckyrsquos Casino In Prescott Presents
This exciting extension to 3-Card Poker gives players the
ability to use their cards and the dealerrsquos cards to make a
5-card poker hand with pays for 3-of-a-kind or better
44 Arizona Gaming Guide | December 2013 | azgamingguidecom
Casino Sessions Seats Smoke-Free Area Electronic Late Night
Apache Gold Su We Th at Noon Fr amp Sa at
7pm 1st Mo of the month at 7pm 200 No No No
BlueWater Mo-We 430pm Su at 1130am 400 Yes Yes No
Casino Arizona Mo-Su at 630pm
Daily Matinees at 1230pm 1000 Yes Yes
L8 Nite Bingo Fr amp Sa
Doors at 10pm Games at midnight
Casino Del Sol Daily at Noon 130 215 630 amp
715pm 600 Yes Yes Cosmic Bingo Sa at 11pm
Cocopah Daily at 130 amp 630pm 350 Yes Yes No
Desert Diamond I Th-Mo 130 2 6 630 amp 7pm 270 No Yes No
Fort McDowell Sa amp Su at 645am We-Mo at
9am Daily at 1230 amp 630pm 1275
Yes (2 sections enclosed or in
general seating)
Yes Fr amp Sa at 1210am
Call for Lunar Bingo schedule
Harrahrsquos Ak-Chin We-Su at 1130am 230 330
and 630pm 470 Yes Yes No
Lone Butte
Sa amp Su at 10am Noon 345
530pm Daily at Noon amp
630pm
750 Yes Yes BAD Bingo 2 Fr at 1130pm amp
BAD Bingo Sa at 1130pm
Mazatzal Mo-Th at Noon Tu amp Th at
630pm 280 Yes Yes No
Paradise Daily at 130 amp 6pm 300 Yes Yes Call for Kozmic Bingo
amp Other Special Dates
Vee Quiva Daily at Noon amp 630pm 366 Yes Yes Bingo Eclipse Sa at 11pm
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4am Sunday to 4am Monday
CASINO BINGO DIRECTORY
Green MPBingo Jackpot won for $27038 at Fort McDowell Casinorsquos Bingo Hall
Cheryl L won the $2703800 Green MPBingo progressive jackpot while playing at Fort
McDowell Casino in Phoenix AZ Playing on the PhD tablet from Planet Bingo Cheryl
won the big one for $2703800 against the 1 Vertical amp 1 Horizontal line pattern Fort
McDowell Casino has been awarding some of the largest MPBingo jackpots for almost 10
years Thousands of players have won millions of dollars
For more information about Fort McDowell Casino session times specials and events
phone 1-800-THE-FORT or visit fortmcdowellcasinocom $
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
1 7 8
5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
9 3 6
1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
azgamingguidecom | December 2013 | Arizona Gaming Guide 19
WINNING WAYS
on the first spin then the second then the third and then not at
all for hundreds of spins again On average after hundreds of
thousands of spins on the slot it will have awarded a bonus
roughly once every 150 spins Unfortunately at that moment
your slotrsquos RNG wasnrsquot drawing the bonus out of the bag and
the slotrsquos RNG next to you was If a slotrsquos bonus happens once
every 150 spins you can reasonably expect the bonus to trigger
within three times that number or 450 spins But that doesnt
mean it will or has to happen within those 450 spins Remember
your previous question Maybe we should go over my answer
again By the way the only way of figuring out how often a
slotrsquos bonus hits is to count your total spins and divide that by
the number of bonuses you had and do this repeatedly across
multiple play sessions And make sure to keep reading our
magazine as we divulge these probabilities as well
Mary People talk about loose machines and tight machines
and then people talk about a slotrsquos payback percentage
Whatrsquos the difference
Me ldquoLooserdquo to me means the slotrsquos payback percentage is high
say 96 and the casinorsquos hold percentage is low or 4 making
a total of 100 Most high denomination slots and most video
poker games are ldquolooserdquo ldquoTightrdquo to me means the exact oppo-
site That is the payback percentage is low say 86 and the
casinorsquos hold percentage is high 14 Now the payback per-
centage is an expression of the long run monetary odds of a slot
machine or other casino game So a payback percentage of 86
means that over time the slot takes in more money than it pays
out If a payback percentage were to be 115 the slot would
pay out more money than it takes in over the long run This
kind of slot does not exist Remember that casinos are in busi-
ness to make money and their hold percentage is an expression
of that profit Any casino game you play is one that you are
guaranteed to lose at over time There is no way around the fact
that we are playing a losing game Anyone who says differently
is lying or doesnt logically comprehend how casinos and their
games work ldquoLooserdquo to most players means the slot pays pays
frequently pays big or is paying right now ldquoTightrdquo to most
players means the opposite of ldquolooserdquo but generally both words
have nothing to do with my interpretation of the payback per-
centage As a matter of fact players may describe a machine as
ldquolooserdquo even though it is actually one of the ldquotightestrdquo machines
on the slot floor in terms of payback percentage Remember my
coin flipping example The slotrsquos RNG can produce winner after
winner right in a row but in the long run it all evens out
Ultimately I think I helped Mary resolve some of the issues she
had questions about I know that many of you have the same
questions based on your Facebook comments emails and
letters that we get so I hope I helped you too Remember that
casino games including slots are based on purely random
events that are out of our control There are ways to improve
your odds in blackjack and the slots but ultimately winning is
based on luck timing fate or whatever else you want to call
that next big win bonus or jackpot Have fun $
azgamingguidecom | December 2013 | Arizona Gaming Guide 21
GAMING NEWS
rawing Dead is a documentary film about the highs and lows of
online poker from two very different perspectives a profession-
al poker player worth millions and a gambling addict
Michael Korpi Jr had it all Straight As star athlete talented musician
but his weakness for online poker derailed his life Now hersquos walking
across the country with his two dogs Blackjack and Buddy in an effort to
raise awareness for problem gambling Dusty Schmidt was once known
as one of the top amateur golfers in southern California before a heart
attack at age 23 took him off the golf course and put him in front of a
computer screen Four million dollars later he is regarded as one of the
worlds best online poker players
Poker was once a blue collar game played in smoky back rooms over
green felt tables until a chubby accountant from Tennessee shocked the
world by turning a $39 buy in on an online poker site into a $25 million
dollar first prize at the 2003 World Series of Poker Over the next few
years the entire world learned the game of No Limit Texas Hold Em If
you watched the poker boom on TV like the rest of us it seemed like
everyone was getting rich Some were but the fundamental rule of any
game involving chance in order for one to win another must lose The
truth behind the hype is that there is a dark side to this game one that
you wont see on ESPN From the Poker Boom of 2003 to ldquoBlack Fridayrdquo
April 15th 2011 when the US Department of Justice shut down online
poker Drawing Dead follows the lives of two players Michael and
Dusty as they deal with the highs and the lows of Americas future fa-
vorite pastime online poker To find out more about the film point your
browser to drawingdeadpokerdoccom $
D
he Arizona Department of Gaming recently announced that tribal contribu-
tions to the state from gaming revenue will be approximately $239 million
for the quarter that ended September 30 2013 Tribal contributions are within a
thousand dollars when compared to the same quarter last year
The quarterly tribal contributions to the Arizona Benefits Fund will be distribut-
ed as follows
Instructional Improvement FundEducation $11909047
Trauma and Emergency Services Fund $ 5954524
Arizona Department of Gaming operating costs $ 2150510
Arizona Wildlife Conservation Fund $ 1701293
State Tourism Fund $ 1701293
Problem Gambling Education Treatment and Prevention $ 477891
TOTAL tribal contributions for the quarter ended Sept 30 2013 $23894558
The Arizona Department of Gaming in partnership with Arizonarsquos tribes regu-
lates Indian gaming Under the Arizona Tribal-State Gaming Compact tribes
with casinos contribute one to eight percent of their Class III gross gaming reve-
nue to the state cities towns and counties In Arizona Class III gaming includes
slot machines jackpot poker blackjack keno and off-track pari-mutuel
betting There are currently 23 Class III casinos in the state Tribes send contribu-
tions to the state Arizona Benefits Fund every three months For more info about
the Arizona Department of Gaming visit their website at azgaminggov $
T
22 Arizona Gaming Guide | December 2013 | azgamingguidecom
GAMING NEWS
Slot Machines
amp Player Tracking
Saving Lives
Slot machine gaming data will now help detect and prevent
problem gambling according to researchers at the University
of Brescia and other institutions in Italy
Based on data from online gamblers who closed their ac-
counts betting patterns were identified leading up to the clo-
sure What researchers found was that wagers when plotted
on a graph alternated between slow increases to suddenly
dropping to very minimal bets The resulting picture looks like
a sawtooth These gamblers also exhibited the widest variance
in their bets The researchers have come to the conclusion that
this betting behavior on the part of these online gamblers is
not sustainable Prior to gambling information being purely
digital the data available to researchers now was extremely
hard to obtain in the past
Now researchers are beginning to partner with online gam-
bling sites and brick and mortar casinos Based on their paper
published in February in the online journal International Gam-
bling Studies the goal is to prevent gambling addiction and
having players lose too much money
The idea is to generate algorithms that can identify a playerrsquos
betting patterns as risk factors for problem gambling or an
unsustainable pattern
Why would an online gambling site or traditional casino even
be interested in this For one a casino can cater to self-aware
gamblers who want to participate in casino games but not to
the point where they have financial hardships develop an
addiction or potentially stop coming to the casino entirely
These self-aware gamblers could potentially remain as cus-
tomers rather than refrain from gambling Secondly casinos
can conclusively assist patrons with gambling problems rely-
ing on scientific data based on a patronrsquos own play Third
casinos can also use this as a tool to continue to improve their
reputations as socially responsible companies
The slot machine often cursed may become a savior
Celebrate the New Year at the Monsoon Nightclub this Dec 31
2013 by traveling back to the lsquo80s with Checkerrsquod Past Groove
to the best tunes of the 1980s as the clock ticks down to 2014
Therersquos a $10 cover at the door tickets are not required The
doors open at 9pm the music starts shortly thereafter and the
party doesnrsquot stop until well after midnight This is a 21 and
older event
Based in Yuma Checkerrsquod Past brings greetings from the 80s
Herky-jerky new wave new romantics sticky sweet synth-pop
Checkerd Past brings it to you in all its glittery glory All the
one-hit wonders of MTVs golden ageGary Newman Mad-
ness Thomas Dolby Modern English Haircut 100 plus Duran
Duran David Bowie Devo Men at Workthe list is pretty big
Checkerd Past is committed to keeping you entertained with
some of the best music that VH1 doesnt do specials on any-
more
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoPut
your dancing shoes on and come on out to the best New Yearrsquos
Eve party in Southern Arizona where you can relive the best
hits of the 1980s as we say hello to 2014rdquo Additional infor-
mation can be found at ddcazcom or by calling 866DDCWINS
RING IN THE NEW YEAR
80s STYLE
At the Monsoon Nightclub
Casinos were ready for the new $100 long before Oct 8
On pages 21 and 49 of this issue wersquove used images of the new
$100 bill Benjamin and the bill hersquos on sure look different than
what wersquove become accustomed to over the past several years
JCM the casino gaming industryrsquos leading bill validator compa-
ny worked together with the US Treasury Department and the
US Bureau of Engraving and Printing five years ago in order to
prepare for the new bill Only a select few JCM employees were
allowed to sign non-disclosure agreements with the US govern-
ment in order to work on the project Three years ago JCM re-
ceived proposed designs in order to begin updating their soft-
ware Back in February JCM received the new $100 bills minus
their serial numbers (making them invalid) for testing purpos-
es During the summer all of JCMrsquos bill validators in the field
received software upgrades to accept the new bills In some
casinos thatrsquos thousands of devices requiring service Around
the same time casinos trained their employees on the new bills
Now JCM is working on the next $100 due out in five years $
azgamingguidecom | December 2013 | Arizona Gaming Guide 23
GAMING NEWS
eading to Maricopa Prepare to fill your bellies with the help of Coolattas
iced lattes and donuts Harrahrsquos Ak-Chin Casino is ready to open the arearsquos
first and only Dunkin Donuts just in time for the New Year The shop will be the Casi-
norsquos fourth dining restaurant and is located near the main entrance next to Total Re-
wards
To prepare for the opening Harrahrsquos Ak-Chin Casino employees have been undergo-
ing training a sure indicator that munchkins and other sugary treats are just around
the corner for casino-goers
ldquoThere is a lot that goes into the opening of a Dunkinrsquo Donutsrdquo says Colin Ribble ex-
ecutive chef ldquoWe spent weeks in training and learned how to make donuts coffee
sandwiches and other tasty treats and also how to operate and maintain the produc-
tion equipmentrdquo
According to Chef Ribble in the final weeks of training employees were expected to be
able to make 140 donuts per hour (enough to fill a shops donut case) Each batch of
donuts is weighed and measured for length and height
ldquoEvery batch must meet the requirements or we canrsquot display the productrdquo he contin-
ued ldquoThe production process has been rigorous but the training is well worth it so we
can deliver a quality product to our customersrdquo
ldquoDunkinrsquo Donuts is one of the Valleyrsquos leading brands and wersquore thrilled to open the
first one in Maricopardquo said Robert Livingston vice president and general manager at
Harrahrsquos Ak-Chin Casino Dunkinrsquo Donuts will be open from 7am to 7pm daily For
more information on Harrahrsquos Ak-Chin Casino visit harrahsakchincom $
H
Dunkinrsquo Donuts serves up expansion
plans at Harrahrsquos Ak-Chin Casino Casino chef talks munchkins coffee and donuts
of a sudden the Lottery terminal
printed out a vast amount of paper-
work He asked the clerk how much
hersquod won but the clerk couldnrsquot tell
him anything except that it was
more than she could pay She gave
him the paperwork and told him he
would have to go to the Lottery office Vincente signed the back of the
ticket before he left the store went home and waited for his daughter
When his daughter arrived he said ldquoSomething good happened but I
donrsquot know how goodrdquo He then showed her the ticket She went to the
computer to check the numbers The next-to-the-last line had five
matching numbers the last line had two matching numbers and the
Powerball At the time neither knew how much the ticket was worth
At about 445 pm Vincente couldnrsquot wait any longer so he called the
Lottery to ask what five matching Powerball numbers were worth He
then told his daughter ldquoIrsquom the $1000000 winner theyrsquove been wait-
ing forrdquo It was a shock for both of them He didnrsquot tell his other chil-
dren because he wanted to be sure that hersquod really won Once he was
positive everything was in order his daughter took a picture of the
oversized souvenir check to send to the rest of the familyVincente
already knows what hersquos going to do with his winnings After some
house repairs and paying off a few bills the bulk of it is going to be
invested Hersquos not going to splurge hersquos well grounded in reality He
said ldquoMoney pays the bills but doesnrsquot make you happyrdquo $
For more info on the Arizona Lottery visit their website at arizonalotterycom For the
winning numbers call 4808297425 in Phoenix or 5203259141 in Tucson All other
areas in Arizona call 18004993798
azgamingguidecom | December 2013 | Arizona Gaming Guide 25
osh Shields of Phoenix likes to
buy Million Dollar Cash Bo-
nanza Scratchers because of the
$1000000 top prize Last Friday
after work he purchased several
Scratchers from a Lottery vending
machine and scratched them in the
car One of the tickets showed that he was a $1000000 winner After
checking the ticket a number of times Josh signed the back of it and
went home He checked online and realized that the Lottery closed at 5
pm he would have to wait the entire weekend before he could redeem
it In the meantime he told his parents and a close friend and had them
check the ticket Then he sat back to wait out the weekend which
seemed to be a lot longer than usual Josh a city government employee
chose the annuity rather than the lump sum Once he saw the actual
check the shock set in He would like to purchase a house and the
annuity will give him a guaranteed income for the next 20 years In
his spare time Josh enjoys spending time with his family and partici-
pating in outdoor activities such as basketball and camping Real peo-
ple do win but Josh is finding it hard to believe that he is one of them
ugust 28 2013 was a day of celebration for Vincente Ruiz of
Phoenix He redeemed his Powerball ticket from the draw of
August 21 2013 for $1000000 Vincente had purchased four lines
for the Powerball using his own numbers consisting of family birth-
days He put the tickets in the console of his truck and temporarily
forgot about them The other day Vincente went to the store to get a
soda and check his Powerball tickets The clerk scanned them and all
J News ARIZONA LOTTERY
By Cindy Esquer
A
26 Arizona Gaming Guide | December 2013 | azgamingguidecom
he Ferris Buellerrsquos Day Off slot by WMS embraces the
moviersquos credo that ldquolife moves pretty fast if you donrsquot
stop and look around once in a while you could miss itrdquo With
eight mini bonuses the game takes you through nearly all of the
memorable scenes from the classic 1980s movie
Picking bonuses spinning wheels and taking over the parade
in the Colossal Companion Spins feature will keep life interest-
ing Race to beat Principal Rooney and Ferrisrsquos mean sister Jean-
ie to the Bueller house in one exciting bonus Getting home be-
fore getting caught has never been this potentially lucrative
WMS recently implemented a brand new concept when devel-
oping their big brand name slot machines The basic idea is to
assign those employees in the game design division of the com-
pany who are really passionate about the brand to the game
Essentially the game designers behind this slot are all massive
Ferris Bueller fans Ultimately this approach translates into a
better representation of the movie in the slot
Beyond all the movie clips the custom voiceovers done by Edie
McClurg (Principal Rooneyrsquos secretary Grace) exclusively for
T
Bueller hellip Bueller hellip Bueller
this slot the music all the actorrsquos images there lies a slot filled
with fun and a lot of potential for big wins
The Colossal Companions Spins Feature is a random base game
feature and the main hook for the game Similar to the existing
Colossal Reels games by WMS the slot displays an extra set of reels to
the right of the main reel set Players now have a 35-line 5-reel
4-row reel set and a 75-line 5-reel 10-row reel set Any wins on
the Colossal Reels are doubled Bonus triggers are available on
both reel sets granting access to free spins or the Day Off Board
bonus screen Plus as in Colossal Reels any stacked wild sym-
bols on the main reel set transfer on to the Colossal Reels
Any three or more bonus symbols across both sets of reels trig-
ger the Colossal Free Spins bonus The Colossal Reels are availa-
ble during the free games and all pays on those reels are dou-
bled
The Day Off Board bonus screen is triggered during base game
or free game play by the car on the fifth reel The car then drives
up into the top screen and lands on a section of the board De-
pending on where the car stops indicates the awarded bonus
Players can expect credits or a wheel spin There are four wheels
to play (Ferris Wheel Cameron Wheel Rooney Wheel or
Sloane Wheel) each unlocking one of eight mini-bonuses based
on scenes from the film
They Bought It Pick one of three ways to fake an illness includ-
ing Fake a Stomach Cramp Moan and Wail or Lick Palms and
then receive credits
Bad Hair Day Pick a pencil from Gracersquos hair The longer the
pencil the more credits are awarded to the player
Work of Art Do you remember the museum scene Pick a paint-
ing for credits and a multiplier
Swing Batter Credits rack up while Cameron and Ferris hand
out at the ballpark ldquoSa-wing battardquo
Chez Quis This is a picking game set in the restaurant Players
Bet You Wonrsquot Believe This
Gaming regulators required some movie scenes in the slot to be edited
from PG-13 to PG
For licensing reasons the Red Wings logo on the hockey jersey worn by
Alan Ruck (Cameron) was removed and the Porsche convertible had to
appear as a red convertible with no association to Porsche
azgamingguidecom | December 2013 | Arizona Gaming Guide 27
select a sausage and have the ability to advance to pick for additional credits
Lucky Foot Rubbing the rabbit foot pays more and more credits
Car Trouble Fortunately the playerrsquos credit meter is also increasing and not de-
creasing like Ferris and Cameron want with the odometer of the ldquoborrowedrdquo car
On the Run This bonus is the highlight of all eight events Recreating the race
home Ferris Jeannie and Mr Rooney move (or lurch) towards their goal based on
which sneakers the player picks Make sure Ferris is home first to reap the highest
credit awards $
ALL OF THE
MEMORABLE SCENES
FROM THE CLASSIC
80s MOVIE
FERRIS BUELLERrsquoS Day Off TM 2013 Paramount Pictures All Rights Reserved
Insider Info
Penny Slot at 35 lines and a bonus Colossal Reel set with 75 extra lines
High bonus hit frequency WMS specifically wanted to capture the flavor of
the movie and put it into the slotrsquos game play (Lifersquos fastdont miss out)
Overall game hit frequency of 50 (Quite high for todayrsquos slots)
Payback percentages range from around 87 at the low end to 96 at the top
Play it right now at Talking Stick Resort
Plus itrsquos coming to Casino Arizona on Dec 3
Check our website for updates on new locations
CASINO DINING
At Wild Horse Pass Hotel amp Casino
Lone Butte Casino and Vee Quiva Hotel amp Casino
28 Arizona Gaming Guide | December 2013 | azgamingguidecom
Christmas Specials At Wild Horse Pass Hotel amp Casino Shularsquos Christmas Day Special
Wednesday December 25th 3pm to 8pm
$6599 per person includes Baby Spinach Salad with Pears Candied Walnuts
Bleu Cheese Crumbles Red Radish with Balsamic or Lobster Bisque 8oz
Shula Cut Filet Wild Mushroom Demi-Glaze Smoked Gouda Mashed Pota-
toes or Pan Seared Chilean Sea Bass with Wild Rice and Blood Orange Burre
Blanc and Chocolate Cake With Espresso Mint Sauce
Cafeacute 247 Christmas Day Special
Wednesday December 25th 11am to 8pm
$1795 per person includes Mixed Green Salad Grilled Pork Chop with Fruit
Chutney and Warm Bread Pudding
Christmas Specials At Lone Butte Casino Christmas Day Brunch At Verona Chophouse
Wednesday December 25th 11am to 6pm
$2999 per person includes Made-to-order Omelet Station Artisan Cured
Meats amp Cheeses Cocktail Shrimp Chilled Crab Claws Roasted Whole Turkey
with Traditional Gravy Salt Crusted Prime Rib Slow Cooked Tangerine
Glazed Ham Butter Whipped Potatoes Chocolate Covered Strawberries and
much more
Christmas Day Special At Cafeacute 247
Wednesday December 25th 11am to 8pm
$1299 per person includes Baby Field Green Salad with Candied Walnut and
Balsamic Vinaigrette Deep Fried Turkey or Citrus and Pineapple Glazed Ham
Creamed Corn Southern Mac rsquonrsquo Cheese Green Bean Casserole Roll and
Butter and Fresh Baked Slice of Apple Pecan or Pumpkin Pie with Whipped
Cream or a la mode
Christmas Specials At Vee Quiva Hotel amp Casino Ditkarsquos Christmas Day Menu
Wednesday December 25th Noon to 8pm
For only $3995 per person come and celebrate the Christmas Holiday with us
Enjoy the Freshest Ingredients and Finest Selection of USDA Prime Cuts
Your Choice of Caesar Salad Topped with Shredded Parmesan Cheese and
Garlic Croutons Mikersquos Salad Tossed with Pecans Goat Cheese Apples Cran-
berries with Fresh Balsamic Vinaigrette or the Wedge Salad Iceburg Lettuce
Topped With Apple Smoked Bacon Grape Tomatoes With Sliced Cucumber
and Topped with Danish Blue Cheese Dressing Sprinkled With Crumbled
Danish Blue Cheese or Enjoy Crab Bisque or Onion soup The Main course is
your choice of Grilled Lamb Chops with Mint Demi Glaze or 12oz of our Linz
Heritage Angus Prime Rib Slowly Roasted and Served with au jus Burgundy
Mushrooms and Creamy Horseradish Sauce Both Entreacutees Come with a Choice
of Creamed Spinach Creamed Corn Sauteacuteed Spinach and Mushrooms Fresh
Asparagus Sweet Mashed Potatoes or Mashed Red Skin Potatoes Finally
Indulge in Your Choice of Fresh Cregraveme Brule Peanut Butter Pie or Raspberry
Cheesecake
Coffee Shop 247 Christmas Eve
Tuesday December 24th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressings or
Cup of Broccoli Cheddar Soup Hand-Carved Roasted Pit Ham with Bourbon
Glaze served with Sweet Potato Mashed Roasted Butternut Squash served with
slice of Pecan Pie a la mode
Coffee Shop 247 Christmas Day
Wednesday December 25th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressing or
Creamy Chicken with Wild Rice Soup 8oz Roasted Prime Rib of Beef served to
your liking with au jus and Horseradish Sauce and Choice of Baked Potato or
Mashed Potatoes Fresh Medley of Vegetables and an Apple Crumb Tart
with Chantilly Cream for Dessert $
azgamingguidecom | November 2013 | Arizona Gaming Guide 29
30 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
ndian gaming is an economic powerhouse a recognized $27
billion industry within 237 Indian tribal casinos country-
wide that employ more than 650000 workers
What is not generally recognized is the paucity of Native Amer-
ican-owned business that supply goods and services to those
casinos --- an infinitely small number of Native-owned and op-
erated businesses that work with and profit from the estab-
lished gaming entities
In Arizona the Indian gaming industry amounts to some $17
billion Native gambling facilities are one of the top three indus-
tries in the entire state creating more than 15000 direct jobs and
in constant need of vendor assistance to keep them running
smoothly
Itrsquos big business a well-oiled machine in need of constant sup-
plies and services opportunities for small or start-up Native
business owners to position their fledgling efforts to be a part of
the action But if yoursquore an entrepreneur on the outside looking
in how do you get to become a player in the gaming game To
I
By Lee Allen
help answer that question a 4-member panel convened at the
recent Reservation Economic Summit conference at Wild Horse
Pass Hotel amp Casino in Chandler to conduct a Native 2 Native
seminar on the mysteries of gaming procurement and how
smaller players can also take a bite out of that industryrsquos eco-
nomic apple
While the gaming process is pretty similar from site to site pro-
curement processes may be unique from tribe to tribe and one
size may not fit all Creativity and flexibility may be required to
get recognized
rdquoThere are four culprits that impede Native American entrepre-
neursrdquo according to John James CEO of Gila River Gaming
Enterprises responsible for three tribally-owned gaming facili-
ties
ldquoNot enough economic infrastructure or start-up capitol is one
pitfall Inadequate strategic partnerships is another begging the
question --- why go it alone when therersquos strength in unity Be-
ginning businesses often lack specifics about important things
Left to right Debra GriffinmdashPresident of the Gila River Gaming Enterprises Board of Directors Derrick WatchmanmdashNavajo National Gaming Enterprises CEO and
Chairman of the Board of the National Council on American Indian Enterprise Development John JamesmdashCEO of Gila River Gaming Enterprises
TRIBAL NEWS
azgamingguidecom | December 2013 | Arizona Gaming Guide 31
like product pricing placement and promotion Therersquos an
admitted lack of expertise in a fledgling small business but you
donrsquot have to be an expert you just need the right channels to
find the necessary resources Overcome these problem areas and
you can live the dream of your imaginationrdquo
ldquoAlthough individual tribal casinos across the country frequent-
ly operate in unique fashion with dissimilar protocols they all
represent the established well-capitalized licensed provider
that understands the gaming industryrdquo said Derrick Watch-
man Navajo National Gaming Enterprises CEO and Chairman
of the Board of the National Council on American Indian Enter-
prise Development
But the big guys need the little guys to make things work ldquoWe
use businesses to operate our businessrdquo is how Judy Ferreira
Deputy Director of the Arizona Indian Gaming Association put
it
For instance says Watchman ldquoMost of us go with the big gen-
eral contractors but in order to get construction underway you
need support services --- things like trucking and trade input
that could be done by Native sub-contractors Operationally
furnishings and equipment or cleaning services could be pur-
chased from Native-owned businessesrdquo
Moderator Kenneth Manuel noted that Gila River Gaming En-
terprise is trying to bridge the ldquowe need you can providerdquo gap
with their program created to assist would-be entrepreneurs
ldquoThe program is designed to help community members looking
to start their own businesses to help supply our needs and itrsquos a
model that seems to be paying off as a number of Gila River
vendors are already on boardrdquo
In addition to site-specific training for enterprising Native busi-
nessmen and women the panel offered nuggets of good advice
All panelists nodded in agreement when the subject of network-
ing came up ldquoA lot of times people donrsquot know about existing
tribal businessesrdquo said Ferreira
ldquoCasinos require a lot of product but wersquore a competitive busi-
ness because revenue generation goes back to the triberdquo said
Debra Griffin President of the Gila River Gaming Enterprises
Board of Directors ldquoWe need competitive pricing for what we
buy in order to guarantee that tribal returnrdquo
The ability to respond is another prerequisite ldquoCasinos arenrsquot
an 8-to-5 businessrdquo said Watchman ldquoWersquore a 247365 opera-
tion If we need something on a Saturday night at midnight our
vendors need to make sure they can provide itrdquo
In assessing the keys to success for Native start-ups James
summed it up ldquoAt the end of the day if yoursquove got the right
product in the right market priced and promoted correctly all
the engines will be whistling the same happy tunerdquo For more
info on the event and the organization visit ncaiedorg $
32 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
istorians have immortalized Horace Greeleyrsquos words
ldquoGo West young man go Westrdquo Today his advice
would probably include the admonition ldquoLook to
south-of-the-border business folks look Southrdquo
This view toward Mexico was the theme for Business Beyond
Borders the recent Arizona Indian Gaming Associationrsquos annu-
al conference and EXPO held in Tucson Representing 17 of the
22 federally-recognized tribes in the state (that encompass more
than 90 of Indian people living on Arizona reservations) the
AIGA is a major player in Grand Canyon state gaming
ldquoMexico is important to Arizona in general --- and Indian casi-
nos in particular --- because Mexican visitors represent an excel-
lent target market for Southern Arizonarsquos gaming industry
most especially the Pascua Yaqui Casino Del Sol Resort and
Casino and Casino of the Sun as well as the three area Tohono
Orsquoodham properties --- their hotel and casino in Tucson another
casino in Sahuarita and a smaller casino in Whyrdquo says AIGA
Executive Director Valerie Spicer
ldquoItrsquos only been 10 years since Arizonarsquos gaming compact with
tribes was signed and the Arizona Benefits Fund was estab-
lished and wersquore already approaching the billion dollar mark in
contributions back to the state and its citizensrdquo Spicer said
Similar success stories are being reported nationwide among the
420 gaming facilities owned by 240 tribes in 28 states an eco-
nomic development effort that has resulted in the creation of
700000 jobs nationally (with 15000 of them in Arizona)
The three-day gathering in the Old Pueblo was held just 60
miles from the USMexico border --- billed as The Southwestrsquos
Foremost Gaming and Business Summit and Trade Show ---
that drew together some 300 tribal leaders casino executives
and business leaders from across the country to conceptualize a
gaming industryrsquos approach to cross-cultural marketing in or-
der to do business with Mexico
ldquoTherersquos no other conference like this in Indian Country focus-
ing on gaming and businessrdquo according to Spicer ldquoTribes want
to spur more economic development and businesses want to
learn how to partner with tribes This forum connects tribal en-
terprises with potential business partners for the benefit of allrdquo
Economic developer and international trade expert Felipe Gar-
cia of Visit Tucson was the keynote speaker ldquoNewly-released
statistics show 22 million people cross into Arizona from Mexi-
co every year --- thatrsquos 50000 travelers per day every day ---
and the World Tourism Organization is predicting the number
of people who cross international borders will double by 2030rdquo
he told conference attendees
ldquoThese are real people with real discretionary income That im-
pact in Southern Arizona is huge In Pima County alone it rep-
resents $1 billion dollars added to the local economy every year
mostly from shoppingrdquo
Citing a Mexican Visitors to Arizona study done by the Eller
College of Management at the University of Arizona Garcia
noted that 64 of all Mexican visitors to Arizona come here for
a leisure-time vacation and to shop
ldquoFrom a gaming industry standpoint casinos are missing a
good bet if they donrsquot focus more frequently on that South-of-
the-Border opportunity These visitors range from high-end
travelers who fly here on private airplanes to middle-class folks
with visas who have cash in their pockets and no aversion to
spending it
Terry Rambler who chairs the AIGA the Inter-Tribal Council of
Arizona and the San Carlos Apache Tribe noted ldquoThese are
tribes working together as a family to make the future better
This is how things are done working together to build a model
of cooperation that can be used in other economic venturesrdquo
For more info on the AIGA visit azindiangamingorg $
AIGA EXPO Luncheon Speaker Notah Begay III
(Navajo) is a pro golfer with 4 PGA tournament
wins and current entrepreneur of Kiva Sun Foods
H By Lee Allen
Left to Right Valerie SpicermdashDirector of the AIGA
Peter YucupiciomdashChairman of the Pascua Yaqui
Tribe Notah Begay IIImdashPGA golfer
Terry RamblermdashChairman of the AIGA Chairman
of the Inter-Tribal Council of Arizona and Chair-
man of the San Carlos Apache Tribe
34 Arizona Gaming Guide | December 2013 | azgamingguidecom
LAUGHLIN NEVADA Directory amp Gaming Statistics
Aquarius Casino Resort
800662LUCK
aquariuscasinoresortcom
1250+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps keno race
sports book
Avi Resort amp Casino
(Fort Mojave Tribe)
8004300721
avicasinocom
1000+ slots bingo blackjack table
games craps roulette poker room
keno racesports book KidsQuest
Colorado Belle Hotel Casino
8774600777
coloradobellecom
750+ slots blackjack table games
craps roulette poker room keno
racesports book Build your own
amazing burger at Pintrsquos Brewery
Riverside Resort Hotel amp Casino
8002273849
riversideresortcom
1300+ slots no smoking slot area
high limit slots area bingo black-
jack table games craps roulette
poker room keno racesports book
Pioneer Hotel amp Gambling Hall
8006343469
pioneerlaughlincom
490 slots blackjack table games
craps roulette sports book Make
sure to check out the video poker amp
reel slots
Harrahrsquos Laughlin
8004478700
harrahslaughlincom
900+ slots no smoking slot area
high limit slots area blackjack table
games craps roulette poker room
live keno racesports book
Golden Nugget Laughlin
8002371739
goldennuggetcomlaughlin
1000+ slots blackjack table games
craps roulette poker room sports
book Sign up for the playerrsquos club
and spin for free play
Edgewater Hotel Casino
8006774837
edgewater-casinocom
750+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps racesports
book Great all-around casino
We are not responsible for incorrect missing or outdated information To inform us of
updates please email editorazgamingguidecom The Nevada Gaming Control Board
publishes statistics on casino gaming activity in Nevada according to their statersquos gaming
regulations The most current data for Laughlin at press time is from three months prior
A negative hold percentage indicates that game overpaid during the stated month
Tropicana Laughlin
8002436846
tropicanaxcom
1000+ slots blackjack table games
craps roulette and a sports book
Stop in for lunch at Carnegiersquos or
the Poolside Cafeacute and enjoy the food
River Palms Resort Casino
8777877256
river-palmscom
550+ slots bingo blackjack table
games craps roulette sports book
Donrsquot miss the view of the river from
Dennyrsquos
Slots Hold Tables Hold
Loose $1 409 Craps 1371
25cent 481 Blackjack 21 1583
$5 527 Roulette 1900
Multi-Denom 565 Other Table Games 2456
5cent 609 Pai Gow Poker 2470
1cent 1049 Let It Ride 2549
Megabucks 1123 Three Card Poker 3390
Tight $25 1507
Other Hold Revenue Dollars
Loose Sports Pools 1489 Slots 291 mil
Race Books 1521 Tables 30 mil
Tight Live Keno 2835 Other 07 mil
Laughlinrsquos Gaming Statistics September 2013
36 Arizona Gaming Guide | December 2013 | azgamingguidecom
All-You-Can-Eat Baby Back Ribs Only $1295
During your next trip to Laughlin make sure to stop in at The Pioneer Hotel amp Gambling Hall for delicious All-You-Can-Eat
Baby Back Ribs for $1295 at the Boarding House Restaurant served from 4-9pm every Saturday Other specials include Steak amp
Lobster meal for only $1595 on Thursdays Prime Rib or Shrimp Scampi for $1595 on Fridays and their award-winning
Champagne Brunch for $1195 every Sunday from 8am-1pm For more information call 18555252125
LAUGHLIN NEVADA News
News LAUGHLIN NEVADA
azgamingguidecom | December 2013 | Arizona Gaming Guide 37
Laughlin Event Center Presents
Fourteen-time nominated and five-time Latin Grammy Award
winners Los Tigres Del Norte will perform live in concert Satur-
day May 3 2014 in the all new Laughlin Event Center Paquita
la del Barrio will open for Los Tigres Tickets from $30 will be
available at edgewater-casinocom soon Los Tigres del Nortersquos
ldquoNortentildeordquo music with its polka roots is blended with stories of
social injustice and news They have recorded more than 55
albums that have earned Gold and Platinum Records in the
United States and Mexico and have sold more than 32 million
records The San Jose California based band tours international-
ly and has a recording repertoire of over 500 songs and corridos
(ballads)
Grammy-nominated Paquita la del Barrio is a popular Mexican
singer of rancheras and other Mexican styles and is most fa-
mous for her advocacy against Mexicos machismo culture
which has made her popular especially with female audiences
She is known for her common song themes of women empow-
erment and man bashing Her signature phrase with which she
often teases male spectators in her shows is iquestMe estaacutes oyendo
inuacutetil (Are you listening good-for-nothing)
Aquarius Announces Second Annual
ldquoFeed a Familyrdquo Program Benefiting Local Families
ace|PLAY Members Can Contribute
Points Instead of Cash
For the second year in a row Aquarius Casino Resort presents
the ldquoFeed a Familyrdquo program that allows players to contribute
their ace|PLAY club points to help put a holiday meal on the
table of a tri-state family in need Players can contribute points
through Friday December 20 2013 ldquoLast year thanks to the
overwhelming generosity of our players we were able to help
more than 900 families through this groundbreaking programrdquo
said Aquarius Casino Resort General Manager Sean Ham-
mond ldquoGiving back to the community is an important part of
our culture at Aquarius and our players have embraced our
effortsrdquo said Kathy Hilderhof Vice President of Marketing and
Player Development at Aquarius For more info visit aquarius-
casinoresortcom and click on ace|PLAY $
Lo
s T
igre
s D
el N
ort
e P
aq
uit
a L
a D
el B
arr
io
Debbie ReynoldsmdashDec 4-7mdashRiverside
GlorianamdashDec 6mdashEdgewater
Holiday Dreams A Cirque SpectacularmdashDec 7mdashEdgewater
The Nutcracker Anaheim BalletmdashDec 12mdashRiverside
Charlie Daniels Band amp Montgomery GentrymdashDec 13mdashEdge
The DiamondsmdashDec 17-22mdashRiverside
Dirk ArthurmdashDec 27-30mdashHarrahrsquos
Mickey GilleymdashDec 27-31mdashRiverside
Frank Sinatra Jr Sinatra Sings SinatramdashDec 28mdashEdgewater
New Year FireworksmdashDec 31mdashRiverwalk by Colorado Belle
The Golden Boys starring Frankie Avalon Bobby Rydell and
Fabian FortemdashJan 4mdashEdgewater
Happy Birthday to The KingmdashJan 7mdashRiverside
Temptations Review with Dennis EdwardsmdashJan 11mdashEdge
Kingston TriomdashJan 14-19mdashRiverside
The FlamingosmdashJan 21-26mdashRiverside
Mickey GilleymdashFeb 3-8mdashRiverside
Oak Ridge BoysmdashFeb 10-16mdashRiverside
Paul AnkamdashFeb 15mdashEdgewater
Vicki Lawrence and MamamdashFeb 18-23mdashRiverside
Crystal GaylemdashFeb 27-Mar 2mdashRiverside
Larry Gatlin and The Gatlin BrothersmdashMar 4-9mdashRiverside
Eddie MoneymdashApr 11-14mdashRiverside
Vince GillmdashApr 19mdashRiverside
Great WhitemdashApr 25-27mdashRiverside
Los Lobos and Los Lonely BoysmdashApr 26mdashHarrahrsquos
CASINO ENTERTAINMENT Listings
38 Arizona Gaming Guide | December 2013 | azgamingguidecom
Apache Gold CasinomdashGlobe AZmdash8002722438
Cabaret Lounge
Live bands every weekend
BlueWater CasinomdashParker AZmdash8882433360
Dig Lounge
Variety including live bands karaoke amp DJsmdashDaily at 5pm
BlueWater Showroom
Wynona amp Big NoisemdashJan 25 2014
Kenny RogersmdashMar 22 2014
Casino ArizonamdashScottsdale AZmdash4808507777
The Showroom
Monday Night Showroom FootballmdashMondays during football season
Showstoppers Live Holiday SpectacularmdashNov 28-Dec21
The Whip-itsmdashDec 31
Strange Days (Doors Tribute)mdashJan 3-4
Pyromania (Def Leppard Tribute)mdashJan 10-11
Motley Cruersquod (Motley Crue Tribute)mdashJan 24-25
Queen Nation (Queen Tribute)mdashJan 31-Feb 1
The Arizona Room
Latin Fire Dance Nights (Learn to dance)mdashMon Tue from 6-8pm
Throwback ThursdaymdashThu from 9pm to 1am
Casino Del SolmdashTucson AZmdash5208386506
AVA Amphitheater
Tamal FestivalmdashDec 7
Cliff Castle CasinomdashCamp Verde AZmdash8003817568
Dragonfly Lounge
Variety including live bands karaoke amp DJsmdashLadies Night every Th
Open late on Fr amp Sa
Cocopah Resort CasinomdashSomerton AZmdash8002375687
Events
Los ApsonmdashDec 6-7
Karaoke with Bling BlingmdashWe-Fr at 8pm
La Vida Loca (Latin Music)mdashFr at 9pm
Variety of live music every Saturday night on the casino floor
Desert Diamond Casino ImdashTucson AZmdash8663329467
Monsoon Nightclub
Groovinrsquo FridaysmdashTucsons Funkiest Old School Dance Party
Noches CalientemdashSaturdays the hottest Tex Mex and Tejano music
Desert Diamond Casino IImdashSahuarita AZmdash8663329467
Sports Bar
Karaoke Night in the Sports BarmdashWednesdays 7-11pm
Live music or DJsmdashFridays amp Saturdays
Diamond Center
Sylvia Browne (Author amp Psychic)mdashDec 14
Stayinrsquo Alive (Bee Gees Tribute)mdashDec 28
STYXmdashJan 17 2014
Chris YoungmdashJan 18 2014
Fort McDowell CasinomdashFort McDowell AZmdash8008433678
Lucky 7 Saloon
Featuring a variety of live music every weekend
Events
New Yearrsquos Eve PartymdashDec 31
Harrahs Ak-Chin CasinomdashMaricopa AZmdash4808025000
The Lounge
Checkerrsquod PastmdashDec 6-7
The HamptonsmdashDec 13
Smooth GroovemdashDec 14
JJrsquosmdashDec 20-21
Chris JansonmdashDec 27
The DriftersmdashDec 28
Wild Wednesdays from Noon to 4pm fea tures Route 66 with
Danny DavismdashDec 4 Come Back BuddymdashDec 11 Band Stand
Shows 50rsquosmdashDec 18 Route 66mdashDec 29
Hot Latin Nights from 8pm to midnight on Thursdays fea tures
AzTexmdashDec 5 amp 19
New Yearrsquos CelebrationmdashDec 31 features The Rat Pack Returns at 6
Grammy-nominated Country singer and songwriter Chris
Young is returning to the Diamond Center on Saturday Janu-
ary 18 2014 for a special concert sponsored by KIIM 995 FM
Tickets start at $25 and are on sale now through Star Tickets
and at the casino Rewards Center Doors open at 7pm and the
show starts at 8pm
Drawn to the thrill of entertaining from an early age Chris
Young got his start in 2006 when he was declared the winner
of the TV talent show Nashville Star Hersquos topped the country
charts with hits like the Grammy-nominated Gettingrsquo You
Home Voices The Man I Want To Be and his platinum selling
single Tomorrow Young released his latest album AM in
September and has been touring with country superstar Brad
Paisley Chris Young last performed in the Diamond Center to
a sold out crowd in October of 2011
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoWersquore
thrilled to have Chris Young back in the Diamond Center to
share his unique Country sound Tickets sold out fast the last
time Chris played here so be sure to get yours earlyrdquo
Talking Stick Resort Presents
Roger Clyne amp The Peacemakers December 27-28 2013
Hometown favorites Roger Clyne amp The Peacemakers
are headed back to Arizona and to Talking Stick Resort
The rock-n-roll quartet will command the Showroom
stage on Dec 27-28 and perform such favorites
as Americano Green amp Dumb and Loco to Stay Sane For-
merly members of The Refreshments singer Roger
Clyne and drummer Paul PH Naffon created Roger
Clyne amp The Peacemakers in 1998 The Tempe-based
band would go on to release 10 albums and tour with
the likes of Johnny Cash Kid Rock and John Fogerty
Their latest album Unida Cantinardquo climbed to the num-
ber two spot on the Billboard Heatseekers charts and
peaked at number four on the 2011 iTunes Rock Al-
bums list Fans are in store for two nights of pure ener-
getic rock-n-roll as the band always delivers remarkable
performances Tickets for the concert are on sale now
Call 4808507777 and ask for the box office or visit their
website at talkingstickresortcom for more information
Editorrsquos Pick CASINO ENTERTAINMENT
azgamingguidecom | December 2013 | Arizona Gaming Guide 39
amp 8pm plus 56-Elvis Tribute at 10pm amp Midnight
Hon-Dah CasinomdashPinetop AZmdash8009298744
Timbers Lounge and Showroom
Munday FundaymdashComedy Show begins at 7pm
Live local talent Tuesday through Saturday
Lone Butte CasinomdashChandler AZmdash8009464452
Cascades Lounge
Phoenix area bands amp DJs offer free live entertainment
WemdashCountry Thmdash70rsquos Disco Funk FrmdashLatin SamdashTop 40Dance
Verona Chophouse
Talia Livemdash Saturdays 5-9pm
Sunday Jazz Brunch Livemdash10am-3pm
Mazatzal CasinomdashPayson AZmdash8007777529
Event Center
New Yearrsquos Eve Party with Night GroovemdashDec 31
New Yearrsquos Eve Lounge with Torres and HendrixmdashDec 31
Paradise CasinomdashYuma AZmdash8887774946
Sharkyrsquos Bar amp Bites
Featuring a variety of live music on the weekends
Quechan CasinomdashWinterhaven CAmdash8777832426
Sidewinders Bar amp Grill
Featuring a variety of live music on the weekends
Pipa Event Center
Paul Rodriguez Williams amp Lee Bobby LeemdashDec 13
Talking Stick ResortmdashScottsdale AZmdash4808507777
The Showroom amp Grand Ballroom
Aaron LewismdashDec 6
Vincente Fernandez JrmdashDec 7
Roger Clyne amp The PeacemakersmdashDec 27
STYXmdashJan 18 2014
Hot Tuna and Leon RussellmdashJan 24 2014
Twin Arrows Navajo CasinomdashFlagstaff AZmdash8559468946
Cover bands local regional amp headlining acts Call for info
Wild Horse Pass CasinomdashChandler AZmdash8009464452
AiRIA UnpluggedmdashLive music Fri amp Sat 4pm-2am
Encore LoungemdashFeaturing a variety of live music nightly
Classics With A TwistmdashFeaturing jazz music amp cocktails Thu-Sun
Showroom
DaughtrymdashDec 6
Eddie MoneymdashDec 7
Ana Barbara amp The Mariachi Sol de Mexico Jose FernandezmdashDec 13
Big Bad Voodoo DaddymdashDec 27
Chris Simpson and Adam Gropman (Comedy)mdashDec 28
PwerdrivemdashDec 31
AbbaFab (ABBA Tribute)mdashJan 4 2014
Yavapai CasinomdashPrescott AZmdash8007568744
Yavapai Cantina
Karaoke with Cruisinrsquo SusanmdashFr at 8pm-12am
Variety of live bands on Saturdays from 7 to 10pm Verify all details amp age restrictions (generally 21 amp over) for each event Venues times dates amp ticket
information are subject to change Photosimages copyright of the individual artist(s) photographer(s)
or venue(s) All Rights Reserved We are not responsible for incorrect missing or outdated information
40 Arizona Gaming Guide | December 2013 | azgamingguidecom
CASINO NIGHTLIFE
By Ramses Ja
manda Martinez aka DJ Juma is the newest jewel in Talk-
ing Stickrsquos crown Her mixes in the TSR Lounge have cap-
tivated partygoers for the past few months As a newer face I
felt I should introduce her to the readers of this column but
know that this goes way beyond a pretty face Juma is a skilled
DJ who has graced decks from coast to coast Now that she has
a new residency I thought Irsquod run a few questions by her
RJ How long have you been DJing
Irsquove been DJing since 2009 but Irsquove been messing around with it since
grade school I used to dress as Spinderella on Halloween I used to
make beats with my friends who were local artists thatrsquos what got me
started in music From there DJing just felt like a natural evolution of
my craft I have always felt very musically inclined so I am happy that
this is what I do for a living
RJ Tell me about your musical background
I started in radio way back in 2005 at 951 FM Latino Vibe Manic
Hispanic was the one who pulled me under his wing and showed me
how things worked I landed at Power 983 in 2008 and stayed there
until I made the move to 1015 JamZ In the mean time I started mak-
ing beats like I said and I guess being surrounded by so many talent-
ed DJs I started getting my equipment together and practicing
RJ What is your favorite type of music to spin
Irsquom the type to spin anything that people like to spin what makes peo-
ple move But my go-to music is usually 80s or 90s and of course
Spanish music because of my Latin background I guess that doesnrsquot
really answer the question but I guess my favorite music changes with
the crowd or the venue maybe even the time of year It just depends
Right now Irsquom spinning a lot of Top 40 and EDM because itrsquos really
working for my crowds
RJ Tell me about a typical night at the TSR Lounge at Talking
Stick
Im usually just paying attention to my mixes and the crowd Im
learning Im paying attention to my choices and selections Thats my
main focus I do it fearlessly because I never underestimate the audi-
ences ability to feel Music is the sixth element it brings nostalgia it
brings healing and it moves us I canrsquot feel anything but the music
A everything around me is a blur except the sound Its therapy for me
DJing has allowed me the chance to be free with no expectations espe-
cially from myself Its just about having fun at the party and I like
having fun at the party I see the audience make note of the atmos-
phere sometimes I listen to what the DJs did before me and I just basi-
cally remember that its about having fun and I free myself enough to
begin
RJ Any advice for anyone wanting to follow in your footsteps
A good DJ feels his or her groove and eventually gets a flow and begins
to connect with the music which connects to the audience In my case
Im a selector As Juma I select what I like People who come to groove
either love it or they learn it Theres a big difference between being a
DJ and being a selector I dont really even know if I consider myself a
DJ because DJing is a skill and an art form that is highly technical
Theres scratching involved theres blending involved theres accura-
cy and syncopation involved Those things Ive learned over time but
as a selector youre just narrating the emotions of the crowd I am
becoming a good DJ I am a great selector $
Talking Stick Resortrsquos TSR Lounge is located just downstairs
from the main casino floor in the Atrium The TSR Lounge fea-
tures a live DJ drink specials and a plush ambiance to enjoy
your weekends out Enjoy the party at the TSR Lounge every
weekend on Fridays from 8pm to 2am and Saturdays from 5pm
to 2am For more information visit talkingstickresortcom or
call 4808507777
Ramses Ja Rudi King-Taylor II
bullMusic DirectorOn-Air Host (3-7pm) for
KNRJ-FM 1011 The Beat
bullResident DJVJ for KTVK-3TV Friday 10am
bullHost of REDY Set Radio
bullOfficial Bum Squad DJ
bullDJ Vatican Member
bullFor more information on Ramses Ja visit his
website at wwwramsesjacom
Amanda Martinez DJ JUMA TSR
HOT DEALS
42 Arizona Gaming Guide | December 2013 | azgamingguidecom
Check out these great promotions we found for our read-
ers and fans No matter where you live in Arizona our
readers can take advantage of at least one of the items
listed below Put some cash in your pocket
Desert Diamond Casino Football Pickrsquoem Be one of 20 winners to predict the winning teams for
each Sunday and Monday NFL regular season games and
win $100-$500 in free play Then if you correctly predict
the winning teams in 197 or more 2013 NFL regular sea-
son games out of the 239 you could win $1000000
Mazatzal Hotel amp Casino Second Serving Tuesday Between 1pm and 5pm each Tuesday from now through
December 17 play at least $50 cash and receive $50 in
Bonus Maz Cash free play or play at least $100 cash and
receive $100 in Maz Cash free play Earn one reward each
week
Paradise Casino Toy amp Food Drive Now through December 15 bring in a new toy or food
item(s) with the original store receipt valued at $10 or
more (excluding tax) and receive up to $40 in Rewards
Play for your donation
Pick The Pros Be one of twenty weekly prize winners to pick the most
correct winning teams of the weekly NFL lineup includ-
ing a tie-breaker and win up to $100 in Rewards Play
Quechan Casino Resort Sunday Funday Sundays in December a lucky winner will be drawn eve-
ry 30 minutes from 12pm ndash 630pm for $100 in Rewards
Play And at 7pm one lucky winner will win $1000
Twin Arrows Navajo Casino Resort Holiday Room Special Now through December 27 players can enjoy a resort
room for only $59 plus tax per night from Sunday
through Thursday and $99 plus tax on Friday and Satur-
day When visiting on Tuesdays and Thursdays win up
to $2000 cash during the drawings held every half hour
from 7pm to 10pm $ For complete rules regulations and restrictions visit each casinorsquos players
club for more details Players must be 21 or older and donrsquot forget that casino
management reserves all rights with the promotions listed on this page
Apache Gold Casino Resort decides to
through the end of 2013
Did you get an offer for free play from a casino Through
December Apache Gold Casino Resort will double it
Buckyrsquos Casino In Prescott Presents
This exciting extension to 3-Card Poker gives players the
ability to use their cards and the dealerrsquos cards to make a
5-card poker hand with pays for 3-of-a-kind or better
44 Arizona Gaming Guide | December 2013 | azgamingguidecom
Casino Sessions Seats Smoke-Free Area Electronic Late Night
Apache Gold Su We Th at Noon Fr amp Sa at
7pm 1st Mo of the month at 7pm 200 No No No
BlueWater Mo-We 430pm Su at 1130am 400 Yes Yes No
Casino Arizona Mo-Su at 630pm
Daily Matinees at 1230pm 1000 Yes Yes
L8 Nite Bingo Fr amp Sa
Doors at 10pm Games at midnight
Casino Del Sol Daily at Noon 130 215 630 amp
715pm 600 Yes Yes Cosmic Bingo Sa at 11pm
Cocopah Daily at 130 amp 630pm 350 Yes Yes No
Desert Diamond I Th-Mo 130 2 6 630 amp 7pm 270 No Yes No
Fort McDowell Sa amp Su at 645am We-Mo at
9am Daily at 1230 amp 630pm 1275
Yes (2 sections enclosed or in
general seating)
Yes Fr amp Sa at 1210am
Call for Lunar Bingo schedule
Harrahrsquos Ak-Chin We-Su at 1130am 230 330
and 630pm 470 Yes Yes No
Lone Butte
Sa amp Su at 10am Noon 345
530pm Daily at Noon amp
630pm
750 Yes Yes BAD Bingo 2 Fr at 1130pm amp
BAD Bingo Sa at 1130pm
Mazatzal Mo-Th at Noon Tu amp Th at
630pm 280 Yes Yes No
Paradise Daily at 130 amp 6pm 300 Yes Yes Call for Kozmic Bingo
amp Other Special Dates
Vee Quiva Daily at Noon amp 630pm 366 Yes Yes Bingo Eclipse Sa at 11pm
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4am Sunday to 4am Monday
CASINO BINGO DIRECTORY
Green MPBingo Jackpot won for $27038 at Fort McDowell Casinorsquos Bingo Hall
Cheryl L won the $2703800 Green MPBingo progressive jackpot while playing at Fort
McDowell Casino in Phoenix AZ Playing on the PhD tablet from Planet Bingo Cheryl
won the big one for $2703800 against the 1 Vertical amp 1 Horizontal line pattern Fort
McDowell Casino has been awarding some of the largest MPBingo jackpots for almost 10
years Thousands of players have won millions of dollars
For more information about Fort McDowell Casino session times specials and events
phone 1-800-THE-FORT or visit fortmcdowellcasinocom $
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
1 7 8
5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
9 3 6
1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
azgamingguidecom | December 2013 | Arizona Gaming Guide 21
GAMING NEWS
rawing Dead is a documentary film about the highs and lows of
online poker from two very different perspectives a profession-
al poker player worth millions and a gambling addict
Michael Korpi Jr had it all Straight As star athlete talented musician
but his weakness for online poker derailed his life Now hersquos walking
across the country with his two dogs Blackjack and Buddy in an effort to
raise awareness for problem gambling Dusty Schmidt was once known
as one of the top amateur golfers in southern California before a heart
attack at age 23 took him off the golf course and put him in front of a
computer screen Four million dollars later he is regarded as one of the
worlds best online poker players
Poker was once a blue collar game played in smoky back rooms over
green felt tables until a chubby accountant from Tennessee shocked the
world by turning a $39 buy in on an online poker site into a $25 million
dollar first prize at the 2003 World Series of Poker Over the next few
years the entire world learned the game of No Limit Texas Hold Em If
you watched the poker boom on TV like the rest of us it seemed like
everyone was getting rich Some were but the fundamental rule of any
game involving chance in order for one to win another must lose The
truth behind the hype is that there is a dark side to this game one that
you wont see on ESPN From the Poker Boom of 2003 to ldquoBlack Fridayrdquo
April 15th 2011 when the US Department of Justice shut down online
poker Drawing Dead follows the lives of two players Michael and
Dusty as they deal with the highs and the lows of Americas future fa-
vorite pastime online poker To find out more about the film point your
browser to drawingdeadpokerdoccom $
D
he Arizona Department of Gaming recently announced that tribal contribu-
tions to the state from gaming revenue will be approximately $239 million
for the quarter that ended September 30 2013 Tribal contributions are within a
thousand dollars when compared to the same quarter last year
The quarterly tribal contributions to the Arizona Benefits Fund will be distribut-
ed as follows
Instructional Improvement FundEducation $11909047
Trauma and Emergency Services Fund $ 5954524
Arizona Department of Gaming operating costs $ 2150510
Arizona Wildlife Conservation Fund $ 1701293
State Tourism Fund $ 1701293
Problem Gambling Education Treatment and Prevention $ 477891
TOTAL tribal contributions for the quarter ended Sept 30 2013 $23894558
The Arizona Department of Gaming in partnership with Arizonarsquos tribes regu-
lates Indian gaming Under the Arizona Tribal-State Gaming Compact tribes
with casinos contribute one to eight percent of their Class III gross gaming reve-
nue to the state cities towns and counties In Arizona Class III gaming includes
slot machines jackpot poker blackjack keno and off-track pari-mutuel
betting There are currently 23 Class III casinos in the state Tribes send contribu-
tions to the state Arizona Benefits Fund every three months For more info about
the Arizona Department of Gaming visit their website at azgaminggov $
T
22 Arizona Gaming Guide | December 2013 | azgamingguidecom
GAMING NEWS
Slot Machines
amp Player Tracking
Saving Lives
Slot machine gaming data will now help detect and prevent
problem gambling according to researchers at the University
of Brescia and other institutions in Italy
Based on data from online gamblers who closed their ac-
counts betting patterns were identified leading up to the clo-
sure What researchers found was that wagers when plotted
on a graph alternated between slow increases to suddenly
dropping to very minimal bets The resulting picture looks like
a sawtooth These gamblers also exhibited the widest variance
in their bets The researchers have come to the conclusion that
this betting behavior on the part of these online gamblers is
not sustainable Prior to gambling information being purely
digital the data available to researchers now was extremely
hard to obtain in the past
Now researchers are beginning to partner with online gam-
bling sites and brick and mortar casinos Based on their paper
published in February in the online journal International Gam-
bling Studies the goal is to prevent gambling addiction and
having players lose too much money
The idea is to generate algorithms that can identify a playerrsquos
betting patterns as risk factors for problem gambling or an
unsustainable pattern
Why would an online gambling site or traditional casino even
be interested in this For one a casino can cater to self-aware
gamblers who want to participate in casino games but not to
the point where they have financial hardships develop an
addiction or potentially stop coming to the casino entirely
These self-aware gamblers could potentially remain as cus-
tomers rather than refrain from gambling Secondly casinos
can conclusively assist patrons with gambling problems rely-
ing on scientific data based on a patronrsquos own play Third
casinos can also use this as a tool to continue to improve their
reputations as socially responsible companies
The slot machine often cursed may become a savior
Celebrate the New Year at the Monsoon Nightclub this Dec 31
2013 by traveling back to the lsquo80s with Checkerrsquod Past Groove
to the best tunes of the 1980s as the clock ticks down to 2014
Therersquos a $10 cover at the door tickets are not required The
doors open at 9pm the music starts shortly thereafter and the
party doesnrsquot stop until well after midnight This is a 21 and
older event
Based in Yuma Checkerrsquod Past brings greetings from the 80s
Herky-jerky new wave new romantics sticky sweet synth-pop
Checkerd Past brings it to you in all its glittery glory All the
one-hit wonders of MTVs golden ageGary Newman Mad-
ness Thomas Dolby Modern English Haircut 100 plus Duran
Duran David Bowie Devo Men at Workthe list is pretty big
Checkerd Past is committed to keeping you entertained with
some of the best music that VH1 doesnt do specials on any-
more
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoPut
your dancing shoes on and come on out to the best New Yearrsquos
Eve party in Southern Arizona where you can relive the best
hits of the 1980s as we say hello to 2014rdquo Additional infor-
mation can be found at ddcazcom or by calling 866DDCWINS
RING IN THE NEW YEAR
80s STYLE
At the Monsoon Nightclub
Casinos were ready for the new $100 long before Oct 8
On pages 21 and 49 of this issue wersquove used images of the new
$100 bill Benjamin and the bill hersquos on sure look different than
what wersquove become accustomed to over the past several years
JCM the casino gaming industryrsquos leading bill validator compa-
ny worked together with the US Treasury Department and the
US Bureau of Engraving and Printing five years ago in order to
prepare for the new bill Only a select few JCM employees were
allowed to sign non-disclosure agreements with the US govern-
ment in order to work on the project Three years ago JCM re-
ceived proposed designs in order to begin updating their soft-
ware Back in February JCM received the new $100 bills minus
their serial numbers (making them invalid) for testing purpos-
es During the summer all of JCMrsquos bill validators in the field
received software upgrades to accept the new bills In some
casinos thatrsquos thousands of devices requiring service Around
the same time casinos trained their employees on the new bills
Now JCM is working on the next $100 due out in five years $
azgamingguidecom | December 2013 | Arizona Gaming Guide 23
GAMING NEWS
eading to Maricopa Prepare to fill your bellies with the help of Coolattas
iced lattes and donuts Harrahrsquos Ak-Chin Casino is ready to open the arearsquos
first and only Dunkin Donuts just in time for the New Year The shop will be the Casi-
norsquos fourth dining restaurant and is located near the main entrance next to Total Re-
wards
To prepare for the opening Harrahrsquos Ak-Chin Casino employees have been undergo-
ing training a sure indicator that munchkins and other sugary treats are just around
the corner for casino-goers
ldquoThere is a lot that goes into the opening of a Dunkinrsquo Donutsrdquo says Colin Ribble ex-
ecutive chef ldquoWe spent weeks in training and learned how to make donuts coffee
sandwiches and other tasty treats and also how to operate and maintain the produc-
tion equipmentrdquo
According to Chef Ribble in the final weeks of training employees were expected to be
able to make 140 donuts per hour (enough to fill a shops donut case) Each batch of
donuts is weighed and measured for length and height
ldquoEvery batch must meet the requirements or we canrsquot display the productrdquo he contin-
ued ldquoThe production process has been rigorous but the training is well worth it so we
can deliver a quality product to our customersrdquo
ldquoDunkinrsquo Donuts is one of the Valleyrsquos leading brands and wersquore thrilled to open the
first one in Maricopardquo said Robert Livingston vice president and general manager at
Harrahrsquos Ak-Chin Casino Dunkinrsquo Donuts will be open from 7am to 7pm daily For
more information on Harrahrsquos Ak-Chin Casino visit harrahsakchincom $
H
Dunkinrsquo Donuts serves up expansion
plans at Harrahrsquos Ak-Chin Casino Casino chef talks munchkins coffee and donuts
of a sudden the Lottery terminal
printed out a vast amount of paper-
work He asked the clerk how much
hersquod won but the clerk couldnrsquot tell
him anything except that it was
more than she could pay She gave
him the paperwork and told him he
would have to go to the Lottery office Vincente signed the back of the
ticket before he left the store went home and waited for his daughter
When his daughter arrived he said ldquoSomething good happened but I
donrsquot know how goodrdquo He then showed her the ticket She went to the
computer to check the numbers The next-to-the-last line had five
matching numbers the last line had two matching numbers and the
Powerball At the time neither knew how much the ticket was worth
At about 445 pm Vincente couldnrsquot wait any longer so he called the
Lottery to ask what five matching Powerball numbers were worth He
then told his daughter ldquoIrsquom the $1000000 winner theyrsquove been wait-
ing forrdquo It was a shock for both of them He didnrsquot tell his other chil-
dren because he wanted to be sure that hersquod really won Once he was
positive everything was in order his daughter took a picture of the
oversized souvenir check to send to the rest of the familyVincente
already knows what hersquos going to do with his winnings After some
house repairs and paying off a few bills the bulk of it is going to be
invested Hersquos not going to splurge hersquos well grounded in reality He
said ldquoMoney pays the bills but doesnrsquot make you happyrdquo $
For more info on the Arizona Lottery visit their website at arizonalotterycom For the
winning numbers call 4808297425 in Phoenix or 5203259141 in Tucson All other
areas in Arizona call 18004993798
azgamingguidecom | December 2013 | Arizona Gaming Guide 25
osh Shields of Phoenix likes to
buy Million Dollar Cash Bo-
nanza Scratchers because of the
$1000000 top prize Last Friday
after work he purchased several
Scratchers from a Lottery vending
machine and scratched them in the
car One of the tickets showed that he was a $1000000 winner After
checking the ticket a number of times Josh signed the back of it and
went home He checked online and realized that the Lottery closed at 5
pm he would have to wait the entire weekend before he could redeem
it In the meantime he told his parents and a close friend and had them
check the ticket Then he sat back to wait out the weekend which
seemed to be a lot longer than usual Josh a city government employee
chose the annuity rather than the lump sum Once he saw the actual
check the shock set in He would like to purchase a house and the
annuity will give him a guaranteed income for the next 20 years In
his spare time Josh enjoys spending time with his family and partici-
pating in outdoor activities such as basketball and camping Real peo-
ple do win but Josh is finding it hard to believe that he is one of them
ugust 28 2013 was a day of celebration for Vincente Ruiz of
Phoenix He redeemed his Powerball ticket from the draw of
August 21 2013 for $1000000 Vincente had purchased four lines
for the Powerball using his own numbers consisting of family birth-
days He put the tickets in the console of his truck and temporarily
forgot about them The other day Vincente went to the store to get a
soda and check his Powerball tickets The clerk scanned them and all
J News ARIZONA LOTTERY
By Cindy Esquer
A
26 Arizona Gaming Guide | December 2013 | azgamingguidecom
he Ferris Buellerrsquos Day Off slot by WMS embraces the
moviersquos credo that ldquolife moves pretty fast if you donrsquot
stop and look around once in a while you could miss itrdquo With
eight mini bonuses the game takes you through nearly all of the
memorable scenes from the classic 1980s movie
Picking bonuses spinning wheels and taking over the parade
in the Colossal Companion Spins feature will keep life interest-
ing Race to beat Principal Rooney and Ferrisrsquos mean sister Jean-
ie to the Bueller house in one exciting bonus Getting home be-
fore getting caught has never been this potentially lucrative
WMS recently implemented a brand new concept when devel-
oping their big brand name slot machines The basic idea is to
assign those employees in the game design division of the com-
pany who are really passionate about the brand to the game
Essentially the game designers behind this slot are all massive
Ferris Bueller fans Ultimately this approach translates into a
better representation of the movie in the slot
Beyond all the movie clips the custom voiceovers done by Edie
McClurg (Principal Rooneyrsquos secretary Grace) exclusively for
T
Bueller hellip Bueller hellip Bueller
this slot the music all the actorrsquos images there lies a slot filled
with fun and a lot of potential for big wins
The Colossal Companions Spins Feature is a random base game
feature and the main hook for the game Similar to the existing
Colossal Reels games by WMS the slot displays an extra set of reels to
the right of the main reel set Players now have a 35-line 5-reel
4-row reel set and a 75-line 5-reel 10-row reel set Any wins on
the Colossal Reels are doubled Bonus triggers are available on
both reel sets granting access to free spins or the Day Off Board
bonus screen Plus as in Colossal Reels any stacked wild sym-
bols on the main reel set transfer on to the Colossal Reels
Any three or more bonus symbols across both sets of reels trig-
ger the Colossal Free Spins bonus The Colossal Reels are availa-
ble during the free games and all pays on those reels are dou-
bled
The Day Off Board bonus screen is triggered during base game
or free game play by the car on the fifth reel The car then drives
up into the top screen and lands on a section of the board De-
pending on where the car stops indicates the awarded bonus
Players can expect credits or a wheel spin There are four wheels
to play (Ferris Wheel Cameron Wheel Rooney Wheel or
Sloane Wheel) each unlocking one of eight mini-bonuses based
on scenes from the film
They Bought It Pick one of three ways to fake an illness includ-
ing Fake a Stomach Cramp Moan and Wail or Lick Palms and
then receive credits
Bad Hair Day Pick a pencil from Gracersquos hair The longer the
pencil the more credits are awarded to the player
Work of Art Do you remember the museum scene Pick a paint-
ing for credits and a multiplier
Swing Batter Credits rack up while Cameron and Ferris hand
out at the ballpark ldquoSa-wing battardquo
Chez Quis This is a picking game set in the restaurant Players
Bet You Wonrsquot Believe This
Gaming regulators required some movie scenes in the slot to be edited
from PG-13 to PG
For licensing reasons the Red Wings logo on the hockey jersey worn by
Alan Ruck (Cameron) was removed and the Porsche convertible had to
appear as a red convertible with no association to Porsche
azgamingguidecom | December 2013 | Arizona Gaming Guide 27
select a sausage and have the ability to advance to pick for additional credits
Lucky Foot Rubbing the rabbit foot pays more and more credits
Car Trouble Fortunately the playerrsquos credit meter is also increasing and not de-
creasing like Ferris and Cameron want with the odometer of the ldquoborrowedrdquo car
On the Run This bonus is the highlight of all eight events Recreating the race
home Ferris Jeannie and Mr Rooney move (or lurch) towards their goal based on
which sneakers the player picks Make sure Ferris is home first to reap the highest
credit awards $
ALL OF THE
MEMORABLE SCENES
FROM THE CLASSIC
80s MOVIE
FERRIS BUELLERrsquoS Day Off TM 2013 Paramount Pictures All Rights Reserved
Insider Info
Penny Slot at 35 lines and a bonus Colossal Reel set with 75 extra lines
High bonus hit frequency WMS specifically wanted to capture the flavor of
the movie and put it into the slotrsquos game play (Lifersquos fastdont miss out)
Overall game hit frequency of 50 (Quite high for todayrsquos slots)
Payback percentages range from around 87 at the low end to 96 at the top
Play it right now at Talking Stick Resort
Plus itrsquos coming to Casino Arizona on Dec 3
Check our website for updates on new locations
CASINO DINING
At Wild Horse Pass Hotel amp Casino
Lone Butte Casino and Vee Quiva Hotel amp Casino
28 Arizona Gaming Guide | December 2013 | azgamingguidecom
Christmas Specials At Wild Horse Pass Hotel amp Casino Shularsquos Christmas Day Special
Wednesday December 25th 3pm to 8pm
$6599 per person includes Baby Spinach Salad with Pears Candied Walnuts
Bleu Cheese Crumbles Red Radish with Balsamic or Lobster Bisque 8oz
Shula Cut Filet Wild Mushroom Demi-Glaze Smoked Gouda Mashed Pota-
toes or Pan Seared Chilean Sea Bass with Wild Rice and Blood Orange Burre
Blanc and Chocolate Cake With Espresso Mint Sauce
Cafeacute 247 Christmas Day Special
Wednesday December 25th 11am to 8pm
$1795 per person includes Mixed Green Salad Grilled Pork Chop with Fruit
Chutney and Warm Bread Pudding
Christmas Specials At Lone Butte Casino Christmas Day Brunch At Verona Chophouse
Wednesday December 25th 11am to 6pm
$2999 per person includes Made-to-order Omelet Station Artisan Cured
Meats amp Cheeses Cocktail Shrimp Chilled Crab Claws Roasted Whole Turkey
with Traditional Gravy Salt Crusted Prime Rib Slow Cooked Tangerine
Glazed Ham Butter Whipped Potatoes Chocolate Covered Strawberries and
much more
Christmas Day Special At Cafeacute 247
Wednesday December 25th 11am to 8pm
$1299 per person includes Baby Field Green Salad with Candied Walnut and
Balsamic Vinaigrette Deep Fried Turkey or Citrus and Pineapple Glazed Ham
Creamed Corn Southern Mac rsquonrsquo Cheese Green Bean Casserole Roll and
Butter and Fresh Baked Slice of Apple Pecan or Pumpkin Pie with Whipped
Cream or a la mode
Christmas Specials At Vee Quiva Hotel amp Casino Ditkarsquos Christmas Day Menu
Wednesday December 25th Noon to 8pm
For only $3995 per person come and celebrate the Christmas Holiday with us
Enjoy the Freshest Ingredients and Finest Selection of USDA Prime Cuts
Your Choice of Caesar Salad Topped with Shredded Parmesan Cheese and
Garlic Croutons Mikersquos Salad Tossed with Pecans Goat Cheese Apples Cran-
berries with Fresh Balsamic Vinaigrette or the Wedge Salad Iceburg Lettuce
Topped With Apple Smoked Bacon Grape Tomatoes With Sliced Cucumber
and Topped with Danish Blue Cheese Dressing Sprinkled With Crumbled
Danish Blue Cheese or Enjoy Crab Bisque or Onion soup The Main course is
your choice of Grilled Lamb Chops with Mint Demi Glaze or 12oz of our Linz
Heritage Angus Prime Rib Slowly Roasted and Served with au jus Burgundy
Mushrooms and Creamy Horseradish Sauce Both Entreacutees Come with a Choice
of Creamed Spinach Creamed Corn Sauteacuteed Spinach and Mushrooms Fresh
Asparagus Sweet Mashed Potatoes or Mashed Red Skin Potatoes Finally
Indulge in Your Choice of Fresh Cregraveme Brule Peanut Butter Pie or Raspberry
Cheesecake
Coffee Shop 247 Christmas Eve
Tuesday December 24th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressings or
Cup of Broccoli Cheddar Soup Hand-Carved Roasted Pit Ham with Bourbon
Glaze served with Sweet Potato Mashed Roasted Butternut Squash served with
slice of Pecan Pie a la mode
Coffee Shop 247 Christmas Day
Wednesday December 25th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressing or
Creamy Chicken with Wild Rice Soup 8oz Roasted Prime Rib of Beef served to
your liking with au jus and Horseradish Sauce and Choice of Baked Potato or
Mashed Potatoes Fresh Medley of Vegetables and an Apple Crumb Tart
with Chantilly Cream for Dessert $
azgamingguidecom | November 2013 | Arizona Gaming Guide 29
30 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
ndian gaming is an economic powerhouse a recognized $27
billion industry within 237 Indian tribal casinos country-
wide that employ more than 650000 workers
What is not generally recognized is the paucity of Native Amer-
ican-owned business that supply goods and services to those
casinos --- an infinitely small number of Native-owned and op-
erated businesses that work with and profit from the estab-
lished gaming entities
In Arizona the Indian gaming industry amounts to some $17
billion Native gambling facilities are one of the top three indus-
tries in the entire state creating more than 15000 direct jobs and
in constant need of vendor assistance to keep them running
smoothly
Itrsquos big business a well-oiled machine in need of constant sup-
plies and services opportunities for small or start-up Native
business owners to position their fledgling efforts to be a part of
the action But if yoursquore an entrepreneur on the outside looking
in how do you get to become a player in the gaming game To
I
By Lee Allen
help answer that question a 4-member panel convened at the
recent Reservation Economic Summit conference at Wild Horse
Pass Hotel amp Casino in Chandler to conduct a Native 2 Native
seminar on the mysteries of gaming procurement and how
smaller players can also take a bite out of that industryrsquos eco-
nomic apple
While the gaming process is pretty similar from site to site pro-
curement processes may be unique from tribe to tribe and one
size may not fit all Creativity and flexibility may be required to
get recognized
rdquoThere are four culprits that impede Native American entrepre-
neursrdquo according to John James CEO of Gila River Gaming
Enterprises responsible for three tribally-owned gaming facili-
ties
ldquoNot enough economic infrastructure or start-up capitol is one
pitfall Inadequate strategic partnerships is another begging the
question --- why go it alone when therersquos strength in unity Be-
ginning businesses often lack specifics about important things
Left to right Debra GriffinmdashPresident of the Gila River Gaming Enterprises Board of Directors Derrick WatchmanmdashNavajo National Gaming Enterprises CEO and
Chairman of the Board of the National Council on American Indian Enterprise Development John JamesmdashCEO of Gila River Gaming Enterprises
TRIBAL NEWS
azgamingguidecom | December 2013 | Arizona Gaming Guide 31
like product pricing placement and promotion Therersquos an
admitted lack of expertise in a fledgling small business but you
donrsquot have to be an expert you just need the right channels to
find the necessary resources Overcome these problem areas and
you can live the dream of your imaginationrdquo
ldquoAlthough individual tribal casinos across the country frequent-
ly operate in unique fashion with dissimilar protocols they all
represent the established well-capitalized licensed provider
that understands the gaming industryrdquo said Derrick Watch-
man Navajo National Gaming Enterprises CEO and Chairman
of the Board of the National Council on American Indian Enter-
prise Development
But the big guys need the little guys to make things work ldquoWe
use businesses to operate our businessrdquo is how Judy Ferreira
Deputy Director of the Arizona Indian Gaming Association put
it
For instance says Watchman ldquoMost of us go with the big gen-
eral contractors but in order to get construction underway you
need support services --- things like trucking and trade input
that could be done by Native sub-contractors Operationally
furnishings and equipment or cleaning services could be pur-
chased from Native-owned businessesrdquo
Moderator Kenneth Manuel noted that Gila River Gaming En-
terprise is trying to bridge the ldquowe need you can providerdquo gap
with their program created to assist would-be entrepreneurs
ldquoThe program is designed to help community members looking
to start their own businesses to help supply our needs and itrsquos a
model that seems to be paying off as a number of Gila River
vendors are already on boardrdquo
In addition to site-specific training for enterprising Native busi-
nessmen and women the panel offered nuggets of good advice
All panelists nodded in agreement when the subject of network-
ing came up ldquoA lot of times people donrsquot know about existing
tribal businessesrdquo said Ferreira
ldquoCasinos require a lot of product but wersquore a competitive busi-
ness because revenue generation goes back to the triberdquo said
Debra Griffin President of the Gila River Gaming Enterprises
Board of Directors ldquoWe need competitive pricing for what we
buy in order to guarantee that tribal returnrdquo
The ability to respond is another prerequisite ldquoCasinos arenrsquot
an 8-to-5 businessrdquo said Watchman ldquoWersquore a 247365 opera-
tion If we need something on a Saturday night at midnight our
vendors need to make sure they can provide itrdquo
In assessing the keys to success for Native start-ups James
summed it up ldquoAt the end of the day if yoursquove got the right
product in the right market priced and promoted correctly all
the engines will be whistling the same happy tunerdquo For more
info on the event and the organization visit ncaiedorg $
32 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
istorians have immortalized Horace Greeleyrsquos words
ldquoGo West young man go Westrdquo Today his advice
would probably include the admonition ldquoLook to
south-of-the-border business folks look Southrdquo
This view toward Mexico was the theme for Business Beyond
Borders the recent Arizona Indian Gaming Associationrsquos annu-
al conference and EXPO held in Tucson Representing 17 of the
22 federally-recognized tribes in the state (that encompass more
than 90 of Indian people living on Arizona reservations) the
AIGA is a major player in Grand Canyon state gaming
ldquoMexico is important to Arizona in general --- and Indian casi-
nos in particular --- because Mexican visitors represent an excel-
lent target market for Southern Arizonarsquos gaming industry
most especially the Pascua Yaqui Casino Del Sol Resort and
Casino and Casino of the Sun as well as the three area Tohono
Orsquoodham properties --- their hotel and casino in Tucson another
casino in Sahuarita and a smaller casino in Whyrdquo says AIGA
Executive Director Valerie Spicer
ldquoItrsquos only been 10 years since Arizonarsquos gaming compact with
tribes was signed and the Arizona Benefits Fund was estab-
lished and wersquore already approaching the billion dollar mark in
contributions back to the state and its citizensrdquo Spicer said
Similar success stories are being reported nationwide among the
420 gaming facilities owned by 240 tribes in 28 states an eco-
nomic development effort that has resulted in the creation of
700000 jobs nationally (with 15000 of them in Arizona)
The three-day gathering in the Old Pueblo was held just 60
miles from the USMexico border --- billed as The Southwestrsquos
Foremost Gaming and Business Summit and Trade Show ---
that drew together some 300 tribal leaders casino executives
and business leaders from across the country to conceptualize a
gaming industryrsquos approach to cross-cultural marketing in or-
der to do business with Mexico
ldquoTherersquos no other conference like this in Indian Country focus-
ing on gaming and businessrdquo according to Spicer ldquoTribes want
to spur more economic development and businesses want to
learn how to partner with tribes This forum connects tribal en-
terprises with potential business partners for the benefit of allrdquo
Economic developer and international trade expert Felipe Gar-
cia of Visit Tucson was the keynote speaker ldquoNewly-released
statistics show 22 million people cross into Arizona from Mexi-
co every year --- thatrsquos 50000 travelers per day every day ---
and the World Tourism Organization is predicting the number
of people who cross international borders will double by 2030rdquo
he told conference attendees
ldquoThese are real people with real discretionary income That im-
pact in Southern Arizona is huge In Pima County alone it rep-
resents $1 billion dollars added to the local economy every year
mostly from shoppingrdquo
Citing a Mexican Visitors to Arizona study done by the Eller
College of Management at the University of Arizona Garcia
noted that 64 of all Mexican visitors to Arizona come here for
a leisure-time vacation and to shop
ldquoFrom a gaming industry standpoint casinos are missing a
good bet if they donrsquot focus more frequently on that South-of-
the-Border opportunity These visitors range from high-end
travelers who fly here on private airplanes to middle-class folks
with visas who have cash in their pockets and no aversion to
spending it
Terry Rambler who chairs the AIGA the Inter-Tribal Council of
Arizona and the San Carlos Apache Tribe noted ldquoThese are
tribes working together as a family to make the future better
This is how things are done working together to build a model
of cooperation that can be used in other economic venturesrdquo
For more info on the AIGA visit azindiangamingorg $
AIGA EXPO Luncheon Speaker Notah Begay III
(Navajo) is a pro golfer with 4 PGA tournament
wins and current entrepreneur of Kiva Sun Foods
H By Lee Allen
Left to Right Valerie SpicermdashDirector of the AIGA
Peter YucupiciomdashChairman of the Pascua Yaqui
Tribe Notah Begay IIImdashPGA golfer
Terry RamblermdashChairman of the AIGA Chairman
of the Inter-Tribal Council of Arizona and Chair-
man of the San Carlos Apache Tribe
34 Arizona Gaming Guide | December 2013 | azgamingguidecom
LAUGHLIN NEVADA Directory amp Gaming Statistics
Aquarius Casino Resort
800662LUCK
aquariuscasinoresortcom
1250+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps keno race
sports book
Avi Resort amp Casino
(Fort Mojave Tribe)
8004300721
avicasinocom
1000+ slots bingo blackjack table
games craps roulette poker room
keno racesports book KidsQuest
Colorado Belle Hotel Casino
8774600777
coloradobellecom
750+ slots blackjack table games
craps roulette poker room keno
racesports book Build your own
amazing burger at Pintrsquos Brewery
Riverside Resort Hotel amp Casino
8002273849
riversideresortcom
1300+ slots no smoking slot area
high limit slots area bingo black-
jack table games craps roulette
poker room keno racesports book
Pioneer Hotel amp Gambling Hall
8006343469
pioneerlaughlincom
490 slots blackjack table games
craps roulette sports book Make
sure to check out the video poker amp
reel slots
Harrahrsquos Laughlin
8004478700
harrahslaughlincom
900+ slots no smoking slot area
high limit slots area blackjack table
games craps roulette poker room
live keno racesports book
Golden Nugget Laughlin
8002371739
goldennuggetcomlaughlin
1000+ slots blackjack table games
craps roulette poker room sports
book Sign up for the playerrsquos club
and spin for free play
Edgewater Hotel Casino
8006774837
edgewater-casinocom
750+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps racesports
book Great all-around casino
We are not responsible for incorrect missing or outdated information To inform us of
updates please email editorazgamingguidecom The Nevada Gaming Control Board
publishes statistics on casino gaming activity in Nevada according to their statersquos gaming
regulations The most current data for Laughlin at press time is from three months prior
A negative hold percentage indicates that game overpaid during the stated month
Tropicana Laughlin
8002436846
tropicanaxcom
1000+ slots blackjack table games
craps roulette and a sports book
Stop in for lunch at Carnegiersquos or
the Poolside Cafeacute and enjoy the food
River Palms Resort Casino
8777877256
river-palmscom
550+ slots bingo blackjack table
games craps roulette sports book
Donrsquot miss the view of the river from
Dennyrsquos
Slots Hold Tables Hold
Loose $1 409 Craps 1371
25cent 481 Blackjack 21 1583
$5 527 Roulette 1900
Multi-Denom 565 Other Table Games 2456
5cent 609 Pai Gow Poker 2470
1cent 1049 Let It Ride 2549
Megabucks 1123 Three Card Poker 3390
Tight $25 1507
Other Hold Revenue Dollars
Loose Sports Pools 1489 Slots 291 mil
Race Books 1521 Tables 30 mil
Tight Live Keno 2835 Other 07 mil
Laughlinrsquos Gaming Statistics September 2013
36 Arizona Gaming Guide | December 2013 | azgamingguidecom
All-You-Can-Eat Baby Back Ribs Only $1295
During your next trip to Laughlin make sure to stop in at The Pioneer Hotel amp Gambling Hall for delicious All-You-Can-Eat
Baby Back Ribs for $1295 at the Boarding House Restaurant served from 4-9pm every Saturday Other specials include Steak amp
Lobster meal for only $1595 on Thursdays Prime Rib or Shrimp Scampi for $1595 on Fridays and their award-winning
Champagne Brunch for $1195 every Sunday from 8am-1pm For more information call 18555252125
LAUGHLIN NEVADA News
News LAUGHLIN NEVADA
azgamingguidecom | December 2013 | Arizona Gaming Guide 37
Laughlin Event Center Presents
Fourteen-time nominated and five-time Latin Grammy Award
winners Los Tigres Del Norte will perform live in concert Satur-
day May 3 2014 in the all new Laughlin Event Center Paquita
la del Barrio will open for Los Tigres Tickets from $30 will be
available at edgewater-casinocom soon Los Tigres del Nortersquos
ldquoNortentildeordquo music with its polka roots is blended with stories of
social injustice and news They have recorded more than 55
albums that have earned Gold and Platinum Records in the
United States and Mexico and have sold more than 32 million
records The San Jose California based band tours international-
ly and has a recording repertoire of over 500 songs and corridos
(ballads)
Grammy-nominated Paquita la del Barrio is a popular Mexican
singer of rancheras and other Mexican styles and is most fa-
mous for her advocacy against Mexicos machismo culture
which has made her popular especially with female audiences
She is known for her common song themes of women empow-
erment and man bashing Her signature phrase with which she
often teases male spectators in her shows is iquestMe estaacutes oyendo
inuacutetil (Are you listening good-for-nothing)
Aquarius Announces Second Annual
ldquoFeed a Familyrdquo Program Benefiting Local Families
ace|PLAY Members Can Contribute
Points Instead of Cash
For the second year in a row Aquarius Casino Resort presents
the ldquoFeed a Familyrdquo program that allows players to contribute
their ace|PLAY club points to help put a holiday meal on the
table of a tri-state family in need Players can contribute points
through Friday December 20 2013 ldquoLast year thanks to the
overwhelming generosity of our players we were able to help
more than 900 families through this groundbreaking programrdquo
said Aquarius Casino Resort General Manager Sean Ham-
mond ldquoGiving back to the community is an important part of
our culture at Aquarius and our players have embraced our
effortsrdquo said Kathy Hilderhof Vice President of Marketing and
Player Development at Aquarius For more info visit aquarius-
casinoresortcom and click on ace|PLAY $
Lo
s T
igre
s D
el N
ort
e P
aq
uit
a L
a D
el B
arr
io
Debbie ReynoldsmdashDec 4-7mdashRiverside
GlorianamdashDec 6mdashEdgewater
Holiday Dreams A Cirque SpectacularmdashDec 7mdashEdgewater
The Nutcracker Anaheim BalletmdashDec 12mdashRiverside
Charlie Daniels Band amp Montgomery GentrymdashDec 13mdashEdge
The DiamondsmdashDec 17-22mdashRiverside
Dirk ArthurmdashDec 27-30mdashHarrahrsquos
Mickey GilleymdashDec 27-31mdashRiverside
Frank Sinatra Jr Sinatra Sings SinatramdashDec 28mdashEdgewater
New Year FireworksmdashDec 31mdashRiverwalk by Colorado Belle
The Golden Boys starring Frankie Avalon Bobby Rydell and
Fabian FortemdashJan 4mdashEdgewater
Happy Birthday to The KingmdashJan 7mdashRiverside
Temptations Review with Dennis EdwardsmdashJan 11mdashEdge
Kingston TriomdashJan 14-19mdashRiverside
The FlamingosmdashJan 21-26mdashRiverside
Mickey GilleymdashFeb 3-8mdashRiverside
Oak Ridge BoysmdashFeb 10-16mdashRiverside
Paul AnkamdashFeb 15mdashEdgewater
Vicki Lawrence and MamamdashFeb 18-23mdashRiverside
Crystal GaylemdashFeb 27-Mar 2mdashRiverside
Larry Gatlin and The Gatlin BrothersmdashMar 4-9mdashRiverside
Eddie MoneymdashApr 11-14mdashRiverside
Vince GillmdashApr 19mdashRiverside
Great WhitemdashApr 25-27mdashRiverside
Los Lobos and Los Lonely BoysmdashApr 26mdashHarrahrsquos
CASINO ENTERTAINMENT Listings
38 Arizona Gaming Guide | December 2013 | azgamingguidecom
Apache Gold CasinomdashGlobe AZmdash8002722438
Cabaret Lounge
Live bands every weekend
BlueWater CasinomdashParker AZmdash8882433360
Dig Lounge
Variety including live bands karaoke amp DJsmdashDaily at 5pm
BlueWater Showroom
Wynona amp Big NoisemdashJan 25 2014
Kenny RogersmdashMar 22 2014
Casino ArizonamdashScottsdale AZmdash4808507777
The Showroom
Monday Night Showroom FootballmdashMondays during football season
Showstoppers Live Holiday SpectacularmdashNov 28-Dec21
The Whip-itsmdashDec 31
Strange Days (Doors Tribute)mdashJan 3-4
Pyromania (Def Leppard Tribute)mdashJan 10-11
Motley Cruersquod (Motley Crue Tribute)mdashJan 24-25
Queen Nation (Queen Tribute)mdashJan 31-Feb 1
The Arizona Room
Latin Fire Dance Nights (Learn to dance)mdashMon Tue from 6-8pm
Throwback ThursdaymdashThu from 9pm to 1am
Casino Del SolmdashTucson AZmdash5208386506
AVA Amphitheater
Tamal FestivalmdashDec 7
Cliff Castle CasinomdashCamp Verde AZmdash8003817568
Dragonfly Lounge
Variety including live bands karaoke amp DJsmdashLadies Night every Th
Open late on Fr amp Sa
Cocopah Resort CasinomdashSomerton AZmdash8002375687
Events
Los ApsonmdashDec 6-7
Karaoke with Bling BlingmdashWe-Fr at 8pm
La Vida Loca (Latin Music)mdashFr at 9pm
Variety of live music every Saturday night on the casino floor
Desert Diamond Casino ImdashTucson AZmdash8663329467
Monsoon Nightclub
Groovinrsquo FridaysmdashTucsons Funkiest Old School Dance Party
Noches CalientemdashSaturdays the hottest Tex Mex and Tejano music
Desert Diamond Casino IImdashSahuarita AZmdash8663329467
Sports Bar
Karaoke Night in the Sports BarmdashWednesdays 7-11pm
Live music or DJsmdashFridays amp Saturdays
Diamond Center
Sylvia Browne (Author amp Psychic)mdashDec 14
Stayinrsquo Alive (Bee Gees Tribute)mdashDec 28
STYXmdashJan 17 2014
Chris YoungmdashJan 18 2014
Fort McDowell CasinomdashFort McDowell AZmdash8008433678
Lucky 7 Saloon
Featuring a variety of live music every weekend
Events
New Yearrsquos Eve PartymdashDec 31
Harrahs Ak-Chin CasinomdashMaricopa AZmdash4808025000
The Lounge
Checkerrsquod PastmdashDec 6-7
The HamptonsmdashDec 13
Smooth GroovemdashDec 14
JJrsquosmdashDec 20-21
Chris JansonmdashDec 27
The DriftersmdashDec 28
Wild Wednesdays from Noon to 4pm fea tures Route 66 with
Danny DavismdashDec 4 Come Back BuddymdashDec 11 Band Stand
Shows 50rsquosmdashDec 18 Route 66mdashDec 29
Hot Latin Nights from 8pm to midnight on Thursdays fea tures
AzTexmdashDec 5 amp 19
New Yearrsquos CelebrationmdashDec 31 features The Rat Pack Returns at 6
Grammy-nominated Country singer and songwriter Chris
Young is returning to the Diamond Center on Saturday Janu-
ary 18 2014 for a special concert sponsored by KIIM 995 FM
Tickets start at $25 and are on sale now through Star Tickets
and at the casino Rewards Center Doors open at 7pm and the
show starts at 8pm
Drawn to the thrill of entertaining from an early age Chris
Young got his start in 2006 when he was declared the winner
of the TV talent show Nashville Star Hersquos topped the country
charts with hits like the Grammy-nominated Gettingrsquo You
Home Voices The Man I Want To Be and his platinum selling
single Tomorrow Young released his latest album AM in
September and has been touring with country superstar Brad
Paisley Chris Young last performed in the Diamond Center to
a sold out crowd in October of 2011
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoWersquore
thrilled to have Chris Young back in the Diamond Center to
share his unique Country sound Tickets sold out fast the last
time Chris played here so be sure to get yours earlyrdquo
Talking Stick Resort Presents
Roger Clyne amp The Peacemakers December 27-28 2013
Hometown favorites Roger Clyne amp The Peacemakers
are headed back to Arizona and to Talking Stick Resort
The rock-n-roll quartet will command the Showroom
stage on Dec 27-28 and perform such favorites
as Americano Green amp Dumb and Loco to Stay Sane For-
merly members of The Refreshments singer Roger
Clyne and drummer Paul PH Naffon created Roger
Clyne amp The Peacemakers in 1998 The Tempe-based
band would go on to release 10 albums and tour with
the likes of Johnny Cash Kid Rock and John Fogerty
Their latest album Unida Cantinardquo climbed to the num-
ber two spot on the Billboard Heatseekers charts and
peaked at number four on the 2011 iTunes Rock Al-
bums list Fans are in store for two nights of pure ener-
getic rock-n-roll as the band always delivers remarkable
performances Tickets for the concert are on sale now
Call 4808507777 and ask for the box office or visit their
website at talkingstickresortcom for more information
Editorrsquos Pick CASINO ENTERTAINMENT
azgamingguidecom | December 2013 | Arizona Gaming Guide 39
amp 8pm plus 56-Elvis Tribute at 10pm amp Midnight
Hon-Dah CasinomdashPinetop AZmdash8009298744
Timbers Lounge and Showroom
Munday FundaymdashComedy Show begins at 7pm
Live local talent Tuesday through Saturday
Lone Butte CasinomdashChandler AZmdash8009464452
Cascades Lounge
Phoenix area bands amp DJs offer free live entertainment
WemdashCountry Thmdash70rsquos Disco Funk FrmdashLatin SamdashTop 40Dance
Verona Chophouse
Talia Livemdash Saturdays 5-9pm
Sunday Jazz Brunch Livemdash10am-3pm
Mazatzal CasinomdashPayson AZmdash8007777529
Event Center
New Yearrsquos Eve Party with Night GroovemdashDec 31
New Yearrsquos Eve Lounge with Torres and HendrixmdashDec 31
Paradise CasinomdashYuma AZmdash8887774946
Sharkyrsquos Bar amp Bites
Featuring a variety of live music on the weekends
Quechan CasinomdashWinterhaven CAmdash8777832426
Sidewinders Bar amp Grill
Featuring a variety of live music on the weekends
Pipa Event Center
Paul Rodriguez Williams amp Lee Bobby LeemdashDec 13
Talking Stick ResortmdashScottsdale AZmdash4808507777
The Showroom amp Grand Ballroom
Aaron LewismdashDec 6
Vincente Fernandez JrmdashDec 7
Roger Clyne amp The PeacemakersmdashDec 27
STYXmdashJan 18 2014
Hot Tuna and Leon RussellmdashJan 24 2014
Twin Arrows Navajo CasinomdashFlagstaff AZmdash8559468946
Cover bands local regional amp headlining acts Call for info
Wild Horse Pass CasinomdashChandler AZmdash8009464452
AiRIA UnpluggedmdashLive music Fri amp Sat 4pm-2am
Encore LoungemdashFeaturing a variety of live music nightly
Classics With A TwistmdashFeaturing jazz music amp cocktails Thu-Sun
Showroom
DaughtrymdashDec 6
Eddie MoneymdashDec 7
Ana Barbara amp The Mariachi Sol de Mexico Jose FernandezmdashDec 13
Big Bad Voodoo DaddymdashDec 27
Chris Simpson and Adam Gropman (Comedy)mdashDec 28
PwerdrivemdashDec 31
AbbaFab (ABBA Tribute)mdashJan 4 2014
Yavapai CasinomdashPrescott AZmdash8007568744
Yavapai Cantina
Karaoke with Cruisinrsquo SusanmdashFr at 8pm-12am
Variety of live bands on Saturdays from 7 to 10pm Verify all details amp age restrictions (generally 21 amp over) for each event Venues times dates amp ticket
information are subject to change Photosimages copyright of the individual artist(s) photographer(s)
or venue(s) All Rights Reserved We are not responsible for incorrect missing or outdated information
40 Arizona Gaming Guide | December 2013 | azgamingguidecom
CASINO NIGHTLIFE
By Ramses Ja
manda Martinez aka DJ Juma is the newest jewel in Talk-
ing Stickrsquos crown Her mixes in the TSR Lounge have cap-
tivated partygoers for the past few months As a newer face I
felt I should introduce her to the readers of this column but
know that this goes way beyond a pretty face Juma is a skilled
DJ who has graced decks from coast to coast Now that she has
a new residency I thought Irsquod run a few questions by her
RJ How long have you been DJing
Irsquove been DJing since 2009 but Irsquove been messing around with it since
grade school I used to dress as Spinderella on Halloween I used to
make beats with my friends who were local artists thatrsquos what got me
started in music From there DJing just felt like a natural evolution of
my craft I have always felt very musically inclined so I am happy that
this is what I do for a living
RJ Tell me about your musical background
I started in radio way back in 2005 at 951 FM Latino Vibe Manic
Hispanic was the one who pulled me under his wing and showed me
how things worked I landed at Power 983 in 2008 and stayed there
until I made the move to 1015 JamZ In the mean time I started mak-
ing beats like I said and I guess being surrounded by so many talent-
ed DJs I started getting my equipment together and practicing
RJ What is your favorite type of music to spin
Irsquom the type to spin anything that people like to spin what makes peo-
ple move But my go-to music is usually 80s or 90s and of course
Spanish music because of my Latin background I guess that doesnrsquot
really answer the question but I guess my favorite music changes with
the crowd or the venue maybe even the time of year It just depends
Right now Irsquom spinning a lot of Top 40 and EDM because itrsquos really
working for my crowds
RJ Tell me about a typical night at the TSR Lounge at Talking
Stick
Im usually just paying attention to my mixes and the crowd Im
learning Im paying attention to my choices and selections Thats my
main focus I do it fearlessly because I never underestimate the audi-
ences ability to feel Music is the sixth element it brings nostalgia it
brings healing and it moves us I canrsquot feel anything but the music
A everything around me is a blur except the sound Its therapy for me
DJing has allowed me the chance to be free with no expectations espe-
cially from myself Its just about having fun at the party and I like
having fun at the party I see the audience make note of the atmos-
phere sometimes I listen to what the DJs did before me and I just basi-
cally remember that its about having fun and I free myself enough to
begin
RJ Any advice for anyone wanting to follow in your footsteps
A good DJ feels his or her groove and eventually gets a flow and begins
to connect with the music which connects to the audience In my case
Im a selector As Juma I select what I like People who come to groove
either love it or they learn it Theres a big difference between being a
DJ and being a selector I dont really even know if I consider myself a
DJ because DJing is a skill and an art form that is highly technical
Theres scratching involved theres blending involved theres accura-
cy and syncopation involved Those things Ive learned over time but
as a selector youre just narrating the emotions of the crowd I am
becoming a good DJ I am a great selector $
Talking Stick Resortrsquos TSR Lounge is located just downstairs
from the main casino floor in the Atrium The TSR Lounge fea-
tures a live DJ drink specials and a plush ambiance to enjoy
your weekends out Enjoy the party at the TSR Lounge every
weekend on Fridays from 8pm to 2am and Saturdays from 5pm
to 2am For more information visit talkingstickresortcom or
call 4808507777
Ramses Ja Rudi King-Taylor II
bullMusic DirectorOn-Air Host (3-7pm) for
KNRJ-FM 1011 The Beat
bullResident DJVJ for KTVK-3TV Friday 10am
bullHost of REDY Set Radio
bullOfficial Bum Squad DJ
bullDJ Vatican Member
bullFor more information on Ramses Ja visit his
website at wwwramsesjacom
Amanda Martinez DJ JUMA TSR
HOT DEALS
42 Arizona Gaming Guide | December 2013 | azgamingguidecom
Check out these great promotions we found for our read-
ers and fans No matter where you live in Arizona our
readers can take advantage of at least one of the items
listed below Put some cash in your pocket
Desert Diamond Casino Football Pickrsquoem Be one of 20 winners to predict the winning teams for
each Sunday and Monday NFL regular season games and
win $100-$500 in free play Then if you correctly predict
the winning teams in 197 or more 2013 NFL regular sea-
son games out of the 239 you could win $1000000
Mazatzal Hotel amp Casino Second Serving Tuesday Between 1pm and 5pm each Tuesday from now through
December 17 play at least $50 cash and receive $50 in
Bonus Maz Cash free play or play at least $100 cash and
receive $100 in Maz Cash free play Earn one reward each
week
Paradise Casino Toy amp Food Drive Now through December 15 bring in a new toy or food
item(s) with the original store receipt valued at $10 or
more (excluding tax) and receive up to $40 in Rewards
Play for your donation
Pick The Pros Be one of twenty weekly prize winners to pick the most
correct winning teams of the weekly NFL lineup includ-
ing a tie-breaker and win up to $100 in Rewards Play
Quechan Casino Resort Sunday Funday Sundays in December a lucky winner will be drawn eve-
ry 30 minutes from 12pm ndash 630pm for $100 in Rewards
Play And at 7pm one lucky winner will win $1000
Twin Arrows Navajo Casino Resort Holiday Room Special Now through December 27 players can enjoy a resort
room for only $59 plus tax per night from Sunday
through Thursday and $99 plus tax on Friday and Satur-
day When visiting on Tuesdays and Thursdays win up
to $2000 cash during the drawings held every half hour
from 7pm to 10pm $ For complete rules regulations and restrictions visit each casinorsquos players
club for more details Players must be 21 or older and donrsquot forget that casino
management reserves all rights with the promotions listed on this page
Apache Gold Casino Resort decides to
through the end of 2013
Did you get an offer for free play from a casino Through
December Apache Gold Casino Resort will double it
Buckyrsquos Casino In Prescott Presents
This exciting extension to 3-Card Poker gives players the
ability to use their cards and the dealerrsquos cards to make a
5-card poker hand with pays for 3-of-a-kind or better
44 Arizona Gaming Guide | December 2013 | azgamingguidecom
Casino Sessions Seats Smoke-Free Area Electronic Late Night
Apache Gold Su We Th at Noon Fr amp Sa at
7pm 1st Mo of the month at 7pm 200 No No No
BlueWater Mo-We 430pm Su at 1130am 400 Yes Yes No
Casino Arizona Mo-Su at 630pm
Daily Matinees at 1230pm 1000 Yes Yes
L8 Nite Bingo Fr amp Sa
Doors at 10pm Games at midnight
Casino Del Sol Daily at Noon 130 215 630 amp
715pm 600 Yes Yes Cosmic Bingo Sa at 11pm
Cocopah Daily at 130 amp 630pm 350 Yes Yes No
Desert Diamond I Th-Mo 130 2 6 630 amp 7pm 270 No Yes No
Fort McDowell Sa amp Su at 645am We-Mo at
9am Daily at 1230 amp 630pm 1275
Yes (2 sections enclosed or in
general seating)
Yes Fr amp Sa at 1210am
Call for Lunar Bingo schedule
Harrahrsquos Ak-Chin We-Su at 1130am 230 330
and 630pm 470 Yes Yes No
Lone Butte
Sa amp Su at 10am Noon 345
530pm Daily at Noon amp
630pm
750 Yes Yes BAD Bingo 2 Fr at 1130pm amp
BAD Bingo Sa at 1130pm
Mazatzal Mo-Th at Noon Tu amp Th at
630pm 280 Yes Yes No
Paradise Daily at 130 amp 6pm 300 Yes Yes Call for Kozmic Bingo
amp Other Special Dates
Vee Quiva Daily at Noon amp 630pm 366 Yes Yes Bingo Eclipse Sa at 11pm
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4am Sunday to 4am Monday
CASINO BINGO DIRECTORY
Green MPBingo Jackpot won for $27038 at Fort McDowell Casinorsquos Bingo Hall
Cheryl L won the $2703800 Green MPBingo progressive jackpot while playing at Fort
McDowell Casino in Phoenix AZ Playing on the PhD tablet from Planet Bingo Cheryl
won the big one for $2703800 against the 1 Vertical amp 1 Horizontal line pattern Fort
McDowell Casino has been awarding some of the largest MPBingo jackpots for almost 10
years Thousands of players have won millions of dollars
For more information about Fort McDowell Casino session times specials and events
phone 1-800-THE-FORT or visit fortmcdowellcasinocom $
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
1 7 8
5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
9 3 6
1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
22 Arizona Gaming Guide | December 2013 | azgamingguidecom
GAMING NEWS
Slot Machines
amp Player Tracking
Saving Lives
Slot machine gaming data will now help detect and prevent
problem gambling according to researchers at the University
of Brescia and other institutions in Italy
Based on data from online gamblers who closed their ac-
counts betting patterns were identified leading up to the clo-
sure What researchers found was that wagers when plotted
on a graph alternated between slow increases to suddenly
dropping to very minimal bets The resulting picture looks like
a sawtooth These gamblers also exhibited the widest variance
in their bets The researchers have come to the conclusion that
this betting behavior on the part of these online gamblers is
not sustainable Prior to gambling information being purely
digital the data available to researchers now was extremely
hard to obtain in the past
Now researchers are beginning to partner with online gam-
bling sites and brick and mortar casinos Based on their paper
published in February in the online journal International Gam-
bling Studies the goal is to prevent gambling addiction and
having players lose too much money
The idea is to generate algorithms that can identify a playerrsquos
betting patterns as risk factors for problem gambling or an
unsustainable pattern
Why would an online gambling site or traditional casino even
be interested in this For one a casino can cater to self-aware
gamblers who want to participate in casino games but not to
the point where they have financial hardships develop an
addiction or potentially stop coming to the casino entirely
These self-aware gamblers could potentially remain as cus-
tomers rather than refrain from gambling Secondly casinos
can conclusively assist patrons with gambling problems rely-
ing on scientific data based on a patronrsquos own play Third
casinos can also use this as a tool to continue to improve their
reputations as socially responsible companies
The slot machine often cursed may become a savior
Celebrate the New Year at the Monsoon Nightclub this Dec 31
2013 by traveling back to the lsquo80s with Checkerrsquod Past Groove
to the best tunes of the 1980s as the clock ticks down to 2014
Therersquos a $10 cover at the door tickets are not required The
doors open at 9pm the music starts shortly thereafter and the
party doesnrsquot stop until well after midnight This is a 21 and
older event
Based in Yuma Checkerrsquod Past brings greetings from the 80s
Herky-jerky new wave new romantics sticky sweet synth-pop
Checkerd Past brings it to you in all its glittery glory All the
one-hit wonders of MTVs golden ageGary Newman Mad-
ness Thomas Dolby Modern English Haircut 100 plus Duran
Duran David Bowie Devo Men at Workthe list is pretty big
Checkerd Past is committed to keeping you entertained with
some of the best music that VH1 doesnt do specials on any-
more
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoPut
your dancing shoes on and come on out to the best New Yearrsquos
Eve party in Southern Arizona where you can relive the best
hits of the 1980s as we say hello to 2014rdquo Additional infor-
mation can be found at ddcazcom or by calling 866DDCWINS
RING IN THE NEW YEAR
80s STYLE
At the Monsoon Nightclub
Casinos were ready for the new $100 long before Oct 8
On pages 21 and 49 of this issue wersquove used images of the new
$100 bill Benjamin and the bill hersquos on sure look different than
what wersquove become accustomed to over the past several years
JCM the casino gaming industryrsquos leading bill validator compa-
ny worked together with the US Treasury Department and the
US Bureau of Engraving and Printing five years ago in order to
prepare for the new bill Only a select few JCM employees were
allowed to sign non-disclosure agreements with the US govern-
ment in order to work on the project Three years ago JCM re-
ceived proposed designs in order to begin updating their soft-
ware Back in February JCM received the new $100 bills minus
their serial numbers (making them invalid) for testing purpos-
es During the summer all of JCMrsquos bill validators in the field
received software upgrades to accept the new bills In some
casinos thatrsquos thousands of devices requiring service Around
the same time casinos trained their employees on the new bills
Now JCM is working on the next $100 due out in five years $
azgamingguidecom | December 2013 | Arizona Gaming Guide 23
GAMING NEWS
eading to Maricopa Prepare to fill your bellies with the help of Coolattas
iced lattes and donuts Harrahrsquos Ak-Chin Casino is ready to open the arearsquos
first and only Dunkin Donuts just in time for the New Year The shop will be the Casi-
norsquos fourth dining restaurant and is located near the main entrance next to Total Re-
wards
To prepare for the opening Harrahrsquos Ak-Chin Casino employees have been undergo-
ing training a sure indicator that munchkins and other sugary treats are just around
the corner for casino-goers
ldquoThere is a lot that goes into the opening of a Dunkinrsquo Donutsrdquo says Colin Ribble ex-
ecutive chef ldquoWe spent weeks in training and learned how to make donuts coffee
sandwiches and other tasty treats and also how to operate and maintain the produc-
tion equipmentrdquo
According to Chef Ribble in the final weeks of training employees were expected to be
able to make 140 donuts per hour (enough to fill a shops donut case) Each batch of
donuts is weighed and measured for length and height
ldquoEvery batch must meet the requirements or we canrsquot display the productrdquo he contin-
ued ldquoThe production process has been rigorous but the training is well worth it so we
can deliver a quality product to our customersrdquo
ldquoDunkinrsquo Donuts is one of the Valleyrsquos leading brands and wersquore thrilled to open the
first one in Maricopardquo said Robert Livingston vice president and general manager at
Harrahrsquos Ak-Chin Casino Dunkinrsquo Donuts will be open from 7am to 7pm daily For
more information on Harrahrsquos Ak-Chin Casino visit harrahsakchincom $
H
Dunkinrsquo Donuts serves up expansion
plans at Harrahrsquos Ak-Chin Casino Casino chef talks munchkins coffee and donuts
of a sudden the Lottery terminal
printed out a vast amount of paper-
work He asked the clerk how much
hersquod won but the clerk couldnrsquot tell
him anything except that it was
more than she could pay She gave
him the paperwork and told him he
would have to go to the Lottery office Vincente signed the back of the
ticket before he left the store went home and waited for his daughter
When his daughter arrived he said ldquoSomething good happened but I
donrsquot know how goodrdquo He then showed her the ticket She went to the
computer to check the numbers The next-to-the-last line had five
matching numbers the last line had two matching numbers and the
Powerball At the time neither knew how much the ticket was worth
At about 445 pm Vincente couldnrsquot wait any longer so he called the
Lottery to ask what five matching Powerball numbers were worth He
then told his daughter ldquoIrsquom the $1000000 winner theyrsquove been wait-
ing forrdquo It was a shock for both of them He didnrsquot tell his other chil-
dren because he wanted to be sure that hersquod really won Once he was
positive everything was in order his daughter took a picture of the
oversized souvenir check to send to the rest of the familyVincente
already knows what hersquos going to do with his winnings After some
house repairs and paying off a few bills the bulk of it is going to be
invested Hersquos not going to splurge hersquos well grounded in reality He
said ldquoMoney pays the bills but doesnrsquot make you happyrdquo $
For more info on the Arizona Lottery visit their website at arizonalotterycom For the
winning numbers call 4808297425 in Phoenix or 5203259141 in Tucson All other
areas in Arizona call 18004993798
azgamingguidecom | December 2013 | Arizona Gaming Guide 25
osh Shields of Phoenix likes to
buy Million Dollar Cash Bo-
nanza Scratchers because of the
$1000000 top prize Last Friday
after work he purchased several
Scratchers from a Lottery vending
machine and scratched them in the
car One of the tickets showed that he was a $1000000 winner After
checking the ticket a number of times Josh signed the back of it and
went home He checked online and realized that the Lottery closed at 5
pm he would have to wait the entire weekend before he could redeem
it In the meantime he told his parents and a close friend and had them
check the ticket Then he sat back to wait out the weekend which
seemed to be a lot longer than usual Josh a city government employee
chose the annuity rather than the lump sum Once he saw the actual
check the shock set in He would like to purchase a house and the
annuity will give him a guaranteed income for the next 20 years In
his spare time Josh enjoys spending time with his family and partici-
pating in outdoor activities such as basketball and camping Real peo-
ple do win but Josh is finding it hard to believe that he is one of them
ugust 28 2013 was a day of celebration for Vincente Ruiz of
Phoenix He redeemed his Powerball ticket from the draw of
August 21 2013 for $1000000 Vincente had purchased four lines
for the Powerball using his own numbers consisting of family birth-
days He put the tickets in the console of his truck and temporarily
forgot about them The other day Vincente went to the store to get a
soda and check his Powerball tickets The clerk scanned them and all
J News ARIZONA LOTTERY
By Cindy Esquer
A
26 Arizona Gaming Guide | December 2013 | azgamingguidecom
he Ferris Buellerrsquos Day Off slot by WMS embraces the
moviersquos credo that ldquolife moves pretty fast if you donrsquot
stop and look around once in a while you could miss itrdquo With
eight mini bonuses the game takes you through nearly all of the
memorable scenes from the classic 1980s movie
Picking bonuses spinning wheels and taking over the parade
in the Colossal Companion Spins feature will keep life interest-
ing Race to beat Principal Rooney and Ferrisrsquos mean sister Jean-
ie to the Bueller house in one exciting bonus Getting home be-
fore getting caught has never been this potentially lucrative
WMS recently implemented a brand new concept when devel-
oping their big brand name slot machines The basic idea is to
assign those employees in the game design division of the com-
pany who are really passionate about the brand to the game
Essentially the game designers behind this slot are all massive
Ferris Bueller fans Ultimately this approach translates into a
better representation of the movie in the slot
Beyond all the movie clips the custom voiceovers done by Edie
McClurg (Principal Rooneyrsquos secretary Grace) exclusively for
T
Bueller hellip Bueller hellip Bueller
this slot the music all the actorrsquos images there lies a slot filled
with fun and a lot of potential for big wins
The Colossal Companions Spins Feature is a random base game
feature and the main hook for the game Similar to the existing
Colossal Reels games by WMS the slot displays an extra set of reels to
the right of the main reel set Players now have a 35-line 5-reel
4-row reel set and a 75-line 5-reel 10-row reel set Any wins on
the Colossal Reels are doubled Bonus triggers are available on
both reel sets granting access to free spins or the Day Off Board
bonus screen Plus as in Colossal Reels any stacked wild sym-
bols on the main reel set transfer on to the Colossal Reels
Any three or more bonus symbols across both sets of reels trig-
ger the Colossal Free Spins bonus The Colossal Reels are availa-
ble during the free games and all pays on those reels are dou-
bled
The Day Off Board bonus screen is triggered during base game
or free game play by the car on the fifth reel The car then drives
up into the top screen and lands on a section of the board De-
pending on where the car stops indicates the awarded bonus
Players can expect credits or a wheel spin There are four wheels
to play (Ferris Wheel Cameron Wheel Rooney Wheel or
Sloane Wheel) each unlocking one of eight mini-bonuses based
on scenes from the film
They Bought It Pick one of three ways to fake an illness includ-
ing Fake a Stomach Cramp Moan and Wail or Lick Palms and
then receive credits
Bad Hair Day Pick a pencil from Gracersquos hair The longer the
pencil the more credits are awarded to the player
Work of Art Do you remember the museum scene Pick a paint-
ing for credits and a multiplier
Swing Batter Credits rack up while Cameron and Ferris hand
out at the ballpark ldquoSa-wing battardquo
Chez Quis This is a picking game set in the restaurant Players
Bet You Wonrsquot Believe This
Gaming regulators required some movie scenes in the slot to be edited
from PG-13 to PG
For licensing reasons the Red Wings logo on the hockey jersey worn by
Alan Ruck (Cameron) was removed and the Porsche convertible had to
appear as a red convertible with no association to Porsche
azgamingguidecom | December 2013 | Arizona Gaming Guide 27
select a sausage and have the ability to advance to pick for additional credits
Lucky Foot Rubbing the rabbit foot pays more and more credits
Car Trouble Fortunately the playerrsquos credit meter is also increasing and not de-
creasing like Ferris and Cameron want with the odometer of the ldquoborrowedrdquo car
On the Run This bonus is the highlight of all eight events Recreating the race
home Ferris Jeannie and Mr Rooney move (or lurch) towards their goal based on
which sneakers the player picks Make sure Ferris is home first to reap the highest
credit awards $
ALL OF THE
MEMORABLE SCENES
FROM THE CLASSIC
80s MOVIE
FERRIS BUELLERrsquoS Day Off TM 2013 Paramount Pictures All Rights Reserved
Insider Info
Penny Slot at 35 lines and a bonus Colossal Reel set with 75 extra lines
High bonus hit frequency WMS specifically wanted to capture the flavor of
the movie and put it into the slotrsquos game play (Lifersquos fastdont miss out)
Overall game hit frequency of 50 (Quite high for todayrsquos slots)
Payback percentages range from around 87 at the low end to 96 at the top
Play it right now at Talking Stick Resort
Plus itrsquos coming to Casino Arizona on Dec 3
Check our website for updates on new locations
CASINO DINING
At Wild Horse Pass Hotel amp Casino
Lone Butte Casino and Vee Quiva Hotel amp Casino
28 Arizona Gaming Guide | December 2013 | azgamingguidecom
Christmas Specials At Wild Horse Pass Hotel amp Casino Shularsquos Christmas Day Special
Wednesday December 25th 3pm to 8pm
$6599 per person includes Baby Spinach Salad with Pears Candied Walnuts
Bleu Cheese Crumbles Red Radish with Balsamic or Lobster Bisque 8oz
Shula Cut Filet Wild Mushroom Demi-Glaze Smoked Gouda Mashed Pota-
toes or Pan Seared Chilean Sea Bass with Wild Rice and Blood Orange Burre
Blanc and Chocolate Cake With Espresso Mint Sauce
Cafeacute 247 Christmas Day Special
Wednesday December 25th 11am to 8pm
$1795 per person includes Mixed Green Salad Grilled Pork Chop with Fruit
Chutney and Warm Bread Pudding
Christmas Specials At Lone Butte Casino Christmas Day Brunch At Verona Chophouse
Wednesday December 25th 11am to 6pm
$2999 per person includes Made-to-order Omelet Station Artisan Cured
Meats amp Cheeses Cocktail Shrimp Chilled Crab Claws Roasted Whole Turkey
with Traditional Gravy Salt Crusted Prime Rib Slow Cooked Tangerine
Glazed Ham Butter Whipped Potatoes Chocolate Covered Strawberries and
much more
Christmas Day Special At Cafeacute 247
Wednesday December 25th 11am to 8pm
$1299 per person includes Baby Field Green Salad with Candied Walnut and
Balsamic Vinaigrette Deep Fried Turkey or Citrus and Pineapple Glazed Ham
Creamed Corn Southern Mac rsquonrsquo Cheese Green Bean Casserole Roll and
Butter and Fresh Baked Slice of Apple Pecan or Pumpkin Pie with Whipped
Cream or a la mode
Christmas Specials At Vee Quiva Hotel amp Casino Ditkarsquos Christmas Day Menu
Wednesday December 25th Noon to 8pm
For only $3995 per person come and celebrate the Christmas Holiday with us
Enjoy the Freshest Ingredients and Finest Selection of USDA Prime Cuts
Your Choice of Caesar Salad Topped with Shredded Parmesan Cheese and
Garlic Croutons Mikersquos Salad Tossed with Pecans Goat Cheese Apples Cran-
berries with Fresh Balsamic Vinaigrette or the Wedge Salad Iceburg Lettuce
Topped With Apple Smoked Bacon Grape Tomatoes With Sliced Cucumber
and Topped with Danish Blue Cheese Dressing Sprinkled With Crumbled
Danish Blue Cheese or Enjoy Crab Bisque or Onion soup The Main course is
your choice of Grilled Lamb Chops with Mint Demi Glaze or 12oz of our Linz
Heritage Angus Prime Rib Slowly Roasted and Served with au jus Burgundy
Mushrooms and Creamy Horseradish Sauce Both Entreacutees Come with a Choice
of Creamed Spinach Creamed Corn Sauteacuteed Spinach and Mushrooms Fresh
Asparagus Sweet Mashed Potatoes or Mashed Red Skin Potatoes Finally
Indulge in Your Choice of Fresh Cregraveme Brule Peanut Butter Pie or Raspberry
Cheesecake
Coffee Shop 247 Christmas Eve
Tuesday December 24th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressings or
Cup of Broccoli Cheddar Soup Hand-Carved Roasted Pit Ham with Bourbon
Glaze served with Sweet Potato Mashed Roasted Butternut Squash served with
slice of Pecan Pie a la mode
Coffee Shop 247 Christmas Day
Wednesday December 25th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressing or
Creamy Chicken with Wild Rice Soup 8oz Roasted Prime Rib of Beef served to
your liking with au jus and Horseradish Sauce and Choice of Baked Potato or
Mashed Potatoes Fresh Medley of Vegetables and an Apple Crumb Tart
with Chantilly Cream for Dessert $
azgamingguidecom | November 2013 | Arizona Gaming Guide 29
30 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
ndian gaming is an economic powerhouse a recognized $27
billion industry within 237 Indian tribal casinos country-
wide that employ more than 650000 workers
What is not generally recognized is the paucity of Native Amer-
ican-owned business that supply goods and services to those
casinos --- an infinitely small number of Native-owned and op-
erated businesses that work with and profit from the estab-
lished gaming entities
In Arizona the Indian gaming industry amounts to some $17
billion Native gambling facilities are one of the top three indus-
tries in the entire state creating more than 15000 direct jobs and
in constant need of vendor assistance to keep them running
smoothly
Itrsquos big business a well-oiled machine in need of constant sup-
plies and services opportunities for small or start-up Native
business owners to position their fledgling efforts to be a part of
the action But if yoursquore an entrepreneur on the outside looking
in how do you get to become a player in the gaming game To
I
By Lee Allen
help answer that question a 4-member panel convened at the
recent Reservation Economic Summit conference at Wild Horse
Pass Hotel amp Casino in Chandler to conduct a Native 2 Native
seminar on the mysteries of gaming procurement and how
smaller players can also take a bite out of that industryrsquos eco-
nomic apple
While the gaming process is pretty similar from site to site pro-
curement processes may be unique from tribe to tribe and one
size may not fit all Creativity and flexibility may be required to
get recognized
rdquoThere are four culprits that impede Native American entrepre-
neursrdquo according to John James CEO of Gila River Gaming
Enterprises responsible for three tribally-owned gaming facili-
ties
ldquoNot enough economic infrastructure or start-up capitol is one
pitfall Inadequate strategic partnerships is another begging the
question --- why go it alone when therersquos strength in unity Be-
ginning businesses often lack specifics about important things
Left to right Debra GriffinmdashPresident of the Gila River Gaming Enterprises Board of Directors Derrick WatchmanmdashNavajo National Gaming Enterprises CEO and
Chairman of the Board of the National Council on American Indian Enterprise Development John JamesmdashCEO of Gila River Gaming Enterprises
TRIBAL NEWS
azgamingguidecom | December 2013 | Arizona Gaming Guide 31
like product pricing placement and promotion Therersquos an
admitted lack of expertise in a fledgling small business but you
donrsquot have to be an expert you just need the right channels to
find the necessary resources Overcome these problem areas and
you can live the dream of your imaginationrdquo
ldquoAlthough individual tribal casinos across the country frequent-
ly operate in unique fashion with dissimilar protocols they all
represent the established well-capitalized licensed provider
that understands the gaming industryrdquo said Derrick Watch-
man Navajo National Gaming Enterprises CEO and Chairman
of the Board of the National Council on American Indian Enter-
prise Development
But the big guys need the little guys to make things work ldquoWe
use businesses to operate our businessrdquo is how Judy Ferreira
Deputy Director of the Arizona Indian Gaming Association put
it
For instance says Watchman ldquoMost of us go with the big gen-
eral contractors but in order to get construction underway you
need support services --- things like trucking and trade input
that could be done by Native sub-contractors Operationally
furnishings and equipment or cleaning services could be pur-
chased from Native-owned businessesrdquo
Moderator Kenneth Manuel noted that Gila River Gaming En-
terprise is trying to bridge the ldquowe need you can providerdquo gap
with their program created to assist would-be entrepreneurs
ldquoThe program is designed to help community members looking
to start their own businesses to help supply our needs and itrsquos a
model that seems to be paying off as a number of Gila River
vendors are already on boardrdquo
In addition to site-specific training for enterprising Native busi-
nessmen and women the panel offered nuggets of good advice
All panelists nodded in agreement when the subject of network-
ing came up ldquoA lot of times people donrsquot know about existing
tribal businessesrdquo said Ferreira
ldquoCasinos require a lot of product but wersquore a competitive busi-
ness because revenue generation goes back to the triberdquo said
Debra Griffin President of the Gila River Gaming Enterprises
Board of Directors ldquoWe need competitive pricing for what we
buy in order to guarantee that tribal returnrdquo
The ability to respond is another prerequisite ldquoCasinos arenrsquot
an 8-to-5 businessrdquo said Watchman ldquoWersquore a 247365 opera-
tion If we need something on a Saturday night at midnight our
vendors need to make sure they can provide itrdquo
In assessing the keys to success for Native start-ups James
summed it up ldquoAt the end of the day if yoursquove got the right
product in the right market priced and promoted correctly all
the engines will be whistling the same happy tunerdquo For more
info on the event and the organization visit ncaiedorg $
32 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
istorians have immortalized Horace Greeleyrsquos words
ldquoGo West young man go Westrdquo Today his advice
would probably include the admonition ldquoLook to
south-of-the-border business folks look Southrdquo
This view toward Mexico was the theme for Business Beyond
Borders the recent Arizona Indian Gaming Associationrsquos annu-
al conference and EXPO held in Tucson Representing 17 of the
22 federally-recognized tribes in the state (that encompass more
than 90 of Indian people living on Arizona reservations) the
AIGA is a major player in Grand Canyon state gaming
ldquoMexico is important to Arizona in general --- and Indian casi-
nos in particular --- because Mexican visitors represent an excel-
lent target market for Southern Arizonarsquos gaming industry
most especially the Pascua Yaqui Casino Del Sol Resort and
Casino and Casino of the Sun as well as the three area Tohono
Orsquoodham properties --- their hotel and casino in Tucson another
casino in Sahuarita and a smaller casino in Whyrdquo says AIGA
Executive Director Valerie Spicer
ldquoItrsquos only been 10 years since Arizonarsquos gaming compact with
tribes was signed and the Arizona Benefits Fund was estab-
lished and wersquore already approaching the billion dollar mark in
contributions back to the state and its citizensrdquo Spicer said
Similar success stories are being reported nationwide among the
420 gaming facilities owned by 240 tribes in 28 states an eco-
nomic development effort that has resulted in the creation of
700000 jobs nationally (with 15000 of them in Arizona)
The three-day gathering in the Old Pueblo was held just 60
miles from the USMexico border --- billed as The Southwestrsquos
Foremost Gaming and Business Summit and Trade Show ---
that drew together some 300 tribal leaders casino executives
and business leaders from across the country to conceptualize a
gaming industryrsquos approach to cross-cultural marketing in or-
der to do business with Mexico
ldquoTherersquos no other conference like this in Indian Country focus-
ing on gaming and businessrdquo according to Spicer ldquoTribes want
to spur more economic development and businesses want to
learn how to partner with tribes This forum connects tribal en-
terprises with potential business partners for the benefit of allrdquo
Economic developer and international trade expert Felipe Gar-
cia of Visit Tucson was the keynote speaker ldquoNewly-released
statistics show 22 million people cross into Arizona from Mexi-
co every year --- thatrsquos 50000 travelers per day every day ---
and the World Tourism Organization is predicting the number
of people who cross international borders will double by 2030rdquo
he told conference attendees
ldquoThese are real people with real discretionary income That im-
pact in Southern Arizona is huge In Pima County alone it rep-
resents $1 billion dollars added to the local economy every year
mostly from shoppingrdquo
Citing a Mexican Visitors to Arizona study done by the Eller
College of Management at the University of Arizona Garcia
noted that 64 of all Mexican visitors to Arizona come here for
a leisure-time vacation and to shop
ldquoFrom a gaming industry standpoint casinos are missing a
good bet if they donrsquot focus more frequently on that South-of-
the-Border opportunity These visitors range from high-end
travelers who fly here on private airplanes to middle-class folks
with visas who have cash in their pockets and no aversion to
spending it
Terry Rambler who chairs the AIGA the Inter-Tribal Council of
Arizona and the San Carlos Apache Tribe noted ldquoThese are
tribes working together as a family to make the future better
This is how things are done working together to build a model
of cooperation that can be used in other economic venturesrdquo
For more info on the AIGA visit azindiangamingorg $
AIGA EXPO Luncheon Speaker Notah Begay III
(Navajo) is a pro golfer with 4 PGA tournament
wins and current entrepreneur of Kiva Sun Foods
H By Lee Allen
Left to Right Valerie SpicermdashDirector of the AIGA
Peter YucupiciomdashChairman of the Pascua Yaqui
Tribe Notah Begay IIImdashPGA golfer
Terry RamblermdashChairman of the AIGA Chairman
of the Inter-Tribal Council of Arizona and Chair-
man of the San Carlos Apache Tribe
34 Arizona Gaming Guide | December 2013 | azgamingguidecom
LAUGHLIN NEVADA Directory amp Gaming Statistics
Aquarius Casino Resort
800662LUCK
aquariuscasinoresortcom
1250+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps keno race
sports book
Avi Resort amp Casino
(Fort Mojave Tribe)
8004300721
avicasinocom
1000+ slots bingo blackjack table
games craps roulette poker room
keno racesports book KidsQuest
Colorado Belle Hotel Casino
8774600777
coloradobellecom
750+ slots blackjack table games
craps roulette poker room keno
racesports book Build your own
amazing burger at Pintrsquos Brewery
Riverside Resort Hotel amp Casino
8002273849
riversideresortcom
1300+ slots no smoking slot area
high limit slots area bingo black-
jack table games craps roulette
poker room keno racesports book
Pioneer Hotel amp Gambling Hall
8006343469
pioneerlaughlincom
490 slots blackjack table games
craps roulette sports book Make
sure to check out the video poker amp
reel slots
Harrahrsquos Laughlin
8004478700
harrahslaughlincom
900+ slots no smoking slot area
high limit slots area blackjack table
games craps roulette poker room
live keno racesports book
Golden Nugget Laughlin
8002371739
goldennuggetcomlaughlin
1000+ slots blackjack table games
craps roulette poker room sports
book Sign up for the playerrsquos club
and spin for free play
Edgewater Hotel Casino
8006774837
edgewater-casinocom
750+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps racesports
book Great all-around casino
We are not responsible for incorrect missing or outdated information To inform us of
updates please email editorazgamingguidecom The Nevada Gaming Control Board
publishes statistics on casino gaming activity in Nevada according to their statersquos gaming
regulations The most current data for Laughlin at press time is from three months prior
A negative hold percentage indicates that game overpaid during the stated month
Tropicana Laughlin
8002436846
tropicanaxcom
1000+ slots blackjack table games
craps roulette and a sports book
Stop in for lunch at Carnegiersquos or
the Poolside Cafeacute and enjoy the food
River Palms Resort Casino
8777877256
river-palmscom
550+ slots bingo blackjack table
games craps roulette sports book
Donrsquot miss the view of the river from
Dennyrsquos
Slots Hold Tables Hold
Loose $1 409 Craps 1371
25cent 481 Blackjack 21 1583
$5 527 Roulette 1900
Multi-Denom 565 Other Table Games 2456
5cent 609 Pai Gow Poker 2470
1cent 1049 Let It Ride 2549
Megabucks 1123 Three Card Poker 3390
Tight $25 1507
Other Hold Revenue Dollars
Loose Sports Pools 1489 Slots 291 mil
Race Books 1521 Tables 30 mil
Tight Live Keno 2835 Other 07 mil
Laughlinrsquos Gaming Statistics September 2013
36 Arizona Gaming Guide | December 2013 | azgamingguidecom
All-You-Can-Eat Baby Back Ribs Only $1295
During your next trip to Laughlin make sure to stop in at The Pioneer Hotel amp Gambling Hall for delicious All-You-Can-Eat
Baby Back Ribs for $1295 at the Boarding House Restaurant served from 4-9pm every Saturday Other specials include Steak amp
Lobster meal for only $1595 on Thursdays Prime Rib or Shrimp Scampi for $1595 on Fridays and their award-winning
Champagne Brunch for $1195 every Sunday from 8am-1pm For more information call 18555252125
LAUGHLIN NEVADA News
News LAUGHLIN NEVADA
azgamingguidecom | December 2013 | Arizona Gaming Guide 37
Laughlin Event Center Presents
Fourteen-time nominated and five-time Latin Grammy Award
winners Los Tigres Del Norte will perform live in concert Satur-
day May 3 2014 in the all new Laughlin Event Center Paquita
la del Barrio will open for Los Tigres Tickets from $30 will be
available at edgewater-casinocom soon Los Tigres del Nortersquos
ldquoNortentildeordquo music with its polka roots is blended with stories of
social injustice and news They have recorded more than 55
albums that have earned Gold and Platinum Records in the
United States and Mexico and have sold more than 32 million
records The San Jose California based band tours international-
ly and has a recording repertoire of over 500 songs and corridos
(ballads)
Grammy-nominated Paquita la del Barrio is a popular Mexican
singer of rancheras and other Mexican styles and is most fa-
mous for her advocacy against Mexicos machismo culture
which has made her popular especially with female audiences
She is known for her common song themes of women empow-
erment and man bashing Her signature phrase with which she
often teases male spectators in her shows is iquestMe estaacutes oyendo
inuacutetil (Are you listening good-for-nothing)
Aquarius Announces Second Annual
ldquoFeed a Familyrdquo Program Benefiting Local Families
ace|PLAY Members Can Contribute
Points Instead of Cash
For the second year in a row Aquarius Casino Resort presents
the ldquoFeed a Familyrdquo program that allows players to contribute
their ace|PLAY club points to help put a holiday meal on the
table of a tri-state family in need Players can contribute points
through Friday December 20 2013 ldquoLast year thanks to the
overwhelming generosity of our players we were able to help
more than 900 families through this groundbreaking programrdquo
said Aquarius Casino Resort General Manager Sean Ham-
mond ldquoGiving back to the community is an important part of
our culture at Aquarius and our players have embraced our
effortsrdquo said Kathy Hilderhof Vice President of Marketing and
Player Development at Aquarius For more info visit aquarius-
casinoresortcom and click on ace|PLAY $
Lo
s T
igre
s D
el N
ort
e P
aq
uit
a L
a D
el B
arr
io
Debbie ReynoldsmdashDec 4-7mdashRiverside
GlorianamdashDec 6mdashEdgewater
Holiday Dreams A Cirque SpectacularmdashDec 7mdashEdgewater
The Nutcracker Anaheim BalletmdashDec 12mdashRiverside
Charlie Daniels Band amp Montgomery GentrymdashDec 13mdashEdge
The DiamondsmdashDec 17-22mdashRiverside
Dirk ArthurmdashDec 27-30mdashHarrahrsquos
Mickey GilleymdashDec 27-31mdashRiverside
Frank Sinatra Jr Sinatra Sings SinatramdashDec 28mdashEdgewater
New Year FireworksmdashDec 31mdashRiverwalk by Colorado Belle
The Golden Boys starring Frankie Avalon Bobby Rydell and
Fabian FortemdashJan 4mdashEdgewater
Happy Birthday to The KingmdashJan 7mdashRiverside
Temptations Review with Dennis EdwardsmdashJan 11mdashEdge
Kingston TriomdashJan 14-19mdashRiverside
The FlamingosmdashJan 21-26mdashRiverside
Mickey GilleymdashFeb 3-8mdashRiverside
Oak Ridge BoysmdashFeb 10-16mdashRiverside
Paul AnkamdashFeb 15mdashEdgewater
Vicki Lawrence and MamamdashFeb 18-23mdashRiverside
Crystal GaylemdashFeb 27-Mar 2mdashRiverside
Larry Gatlin and The Gatlin BrothersmdashMar 4-9mdashRiverside
Eddie MoneymdashApr 11-14mdashRiverside
Vince GillmdashApr 19mdashRiverside
Great WhitemdashApr 25-27mdashRiverside
Los Lobos and Los Lonely BoysmdashApr 26mdashHarrahrsquos
CASINO ENTERTAINMENT Listings
38 Arizona Gaming Guide | December 2013 | azgamingguidecom
Apache Gold CasinomdashGlobe AZmdash8002722438
Cabaret Lounge
Live bands every weekend
BlueWater CasinomdashParker AZmdash8882433360
Dig Lounge
Variety including live bands karaoke amp DJsmdashDaily at 5pm
BlueWater Showroom
Wynona amp Big NoisemdashJan 25 2014
Kenny RogersmdashMar 22 2014
Casino ArizonamdashScottsdale AZmdash4808507777
The Showroom
Monday Night Showroom FootballmdashMondays during football season
Showstoppers Live Holiday SpectacularmdashNov 28-Dec21
The Whip-itsmdashDec 31
Strange Days (Doors Tribute)mdashJan 3-4
Pyromania (Def Leppard Tribute)mdashJan 10-11
Motley Cruersquod (Motley Crue Tribute)mdashJan 24-25
Queen Nation (Queen Tribute)mdashJan 31-Feb 1
The Arizona Room
Latin Fire Dance Nights (Learn to dance)mdashMon Tue from 6-8pm
Throwback ThursdaymdashThu from 9pm to 1am
Casino Del SolmdashTucson AZmdash5208386506
AVA Amphitheater
Tamal FestivalmdashDec 7
Cliff Castle CasinomdashCamp Verde AZmdash8003817568
Dragonfly Lounge
Variety including live bands karaoke amp DJsmdashLadies Night every Th
Open late on Fr amp Sa
Cocopah Resort CasinomdashSomerton AZmdash8002375687
Events
Los ApsonmdashDec 6-7
Karaoke with Bling BlingmdashWe-Fr at 8pm
La Vida Loca (Latin Music)mdashFr at 9pm
Variety of live music every Saturday night on the casino floor
Desert Diamond Casino ImdashTucson AZmdash8663329467
Monsoon Nightclub
Groovinrsquo FridaysmdashTucsons Funkiest Old School Dance Party
Noches CalientemdashSaturdays the hottest Tex Mex and Tejano music
Desert Diamond Casino IImdashSahuarita AZmdash8663329467
Sports Bar
Karaoke Night in the Sports BarmdashWednesdays 7-11pm
Live music or DJsmdashFridays amp Saturdays
Diamond Center
Sylvia Browne (Author amp Psychic)mdashDec 14
Stayinrsquo Alive (Bee Gees Tribute)mdashDec 28
STYXmdashJan 17 2014
Chris YoungmdashJan 18 2014
Fort McDowell CasinomdashFort McDowell AZmdash8008433678
Lucky 7 Saloon
Featuring a variety of live music every weekend
Events
New Yearrsquos Eve PartymdashDec 31
Harrahs Ak-Chin CasinomdashMaricopa AZmdash4808025000
The Lounge
Checkerrsquod PastmdashDec 6-7
The HamptonsmdashDec 13
Smooth GroovemdashDec 14
JJrsquosmdashDec 20-21
Chris JansonmdashDec 27
The DriftersmdashDec 28
Wild Wednesdays from Noon to 4pm fea tures Route 66 with
Danny DavismdashDec 4 Come Back BuddymdashDec 11 Band Stand
Shows 50rsquosmdashDec 18 Route 66mdashDec 29
Hot Latin Nights from 8pm to midnight on Thursdays fea tures
AzTexmdashDec 5 amp 19
New Yearrsquos CelebrationmdashDec 31 features The Rat Pack Returns at 6
Grammy-nominated Country singer and songwriter Chris
Young is returning to the Diamond Center on Saturday Janu-
ary 18 2014 for a special concert sponsored by KIIM 995 FM
Tickets start at $25 and are on sale now through Star Tickets
and at the casino Rewards Center Doors open at 7pm and the
show starts at 8pm
Drawn to the thrill of entertaining from an early age Chris
Young got his start in 2006 when he was declared the winner
of the TV talent show Nashville Star Hersquos topped the country
charts with hits like the Grammy-nominated Gettingrsquo You
Home Voices The Man I Want To Be and his platinum selling
single Tomorrow Young released his latest album AM in
September and has been touring with country superstar Brad
Paisley Chris Young last performed in the Diamond Center to
a sold out crowd in October of 2011
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoWersquore
thrilled to have Chris Young back in the Diamond Center to
share his unique Country sound Tickets sold out fast the last
time Chris played here so be sure to get yours earlyrdquo
Talking Stick Resort Presents
Roger Clyne amp The Peacemakers December 27-28 2013
Hometown favorites Roger Clyne amp The Peacemakers
are headed back to Arizona and to Talking Stick Resort
The rock-n-roll quartet will command the Showroom
stage on Dec 27-28 and perform such favorites
as Americano Green amp Dumb and Loco to Stay Sane For-
merly members of The Refreshments singer Roger
Clyne and drummer Paul PH Naffon created Roger
Clyne amp The Peacemakers in 1998 The Tempe-based
band would go on to release 10 albums and tour with
the likes of Johnny Cash Kid Rock and John Fogerty
Their latest album Unida Cantinardquo climbed to the num-
ber two spot on the Billboard Heatseekers charts and
peaked at number four on the 2011 iTunes Rock Al-
bums list Fans are in store for two nights of pure ener-
getic rock-n-roll as the band always delivers remarkable
performances Tickets for the concert are on sale now
Call 4808507777 and ask for the box office or visit their
website at talkingstickresortcom for more information
Editorrsquos Pick CASINO ENTERTAINMENT
azgamingguidecom | December 2013 | Arizona Gaming Guide 39
amp 8pm plus 56-Elvis Tribute at 10pm amp Midnight
Hon-Dah CasinomdashPinetop AZmdash8009298744
Timbers Lounge and Showroom
Munday FundaymdashComedy Show begins at 7pm
Live local talent Tuesday through Saturday
Lone Butte CasinomdashChandler AZmdash8009464452
Cascades Lounge
Phoenix area bands amp DJs offer free live entertainment
WemdashCountry Thmdash70rsquos Disco Funk FrmdashLatin SamdashTop 40Dance
Verona Chophouse
Talia Livemdash Saturdays 5-9pm
Sunday Jazz Brunch Livemdash10am-3pm
Mazatzal CasinomdashPayson AZmdash8007777529
Event Center
New Yearrsquos Eve Party with Night GroovemdashDec 31
New Yearrsquos Eve Lounge with Torres and HendrixmdashDec 31
Paradise CasinomdashYuma AZmdash8887774946
Sharkyrsquos Bar amp Bites
Featuring a variety of live music on the weekends
Quechan CasinomdashWinterhaven CAmdash8777832426
Sidewinders Bar amp Grill
Featuring a variety of live music on the weekends
Pipa Event Center
Paul Rodriguez Williams amp Lee Bobby LeemdashDec 13
Talking Stick ResortmdashScottsdale AZmdash4808507777
The Showroom amp Grand Ballroom
Aaron LewismdashDec 6
Vincente Fernandez JrmdashDec 7
Roger Clyne amp The PeacemakersmdashDec 27
STYXmdashJan 18 2014
Hot Tuna and Leon RussellmdashJan 24 2014
Twin Arrows Navajo CasinomdashFlagstaff AZmdash8559468946
Cover bands local regional amp headlining acts Call for info
Wild Horse Pass CasinomdashChandler AZmdash8009464452
AiRIA UnpluggedmdashLive music Fri amp Sat 4pm-2am
Encore LoungemdashFeaturing a variety of live music nightly
Classics With A TwistmdashFeaturing jazz music amp cocktails Thu-Sun
Showroom
DaughtrymdashDec 6
Eddie MoneymdashDec 7
Ana Barbara amp The Mariachi Sol de Mexico Jose FernandezmdashDec 13
Big Bad Voodoo DaddymdashDec 27
Chris Simpson and Adam Gropman (Comedy)mdashDec 28
PwerdrivemdashDec 31
AbbaFab (ABBA Tribute)mdashJan 4 2014
Yavapai CasinomdashPrescott AZmdash8007568744
Yavapai Cantina
Karaoke with Cruisinrsquo SusanmdashFr at 8pm-12am
Variety of live bands on Saturdays from 7 to 10pm Verify all details amp age restrictions (generally 21 amp over) for each event Venues times dates amp ticket
information are subject to change Photosimages copyright of the individual artist(s) photographer(s)
or venue(s) All Rights Reserved We are not responsible for incorrect missing or outdated information
40 Arizona Gaming Guide | December 2013 | azgamingguidecom
CASINO NIGHTLIFE
By Ramses Ja
manda Martinez aka DJ Juma is the newest jewel in Talk-
ing Stickrsquos crown Her mixes in the TSR Lounge have cap-
tivated partygoers for the past few months As a newer face I
felt I should introduce her to the readers of this column but
know that this goes way beyond a pretty face Juma is a skilled
DJ who has graced decks from coast to coast Now that she has
a new residency I thought Irsquod run a few questions by her
RJ How long have you been DJing
Irsquove been DJing since 2009 but Irsquove been messing around with it since
grade school I used to dress as Spinderella on Halloween I used to
make beats with my friends who were local artists thatrsquos what got me
started in music From there DJing just felt like a natural evolution of
my craft I have always felt very musically inclined so I am happy that
this is what I do for a living
RJ Tell me about your musical background
I started in radio way back in 2005 at 951 FM Latino Vibe Manic
Hispanic was the one who pulled me under his wing and showed me
how things worked I landed at Power 983 in 2008 and stayed there
until I made the move to 1015 JamZ In the mean time I started mak-
ing beats like I said and I guess being surrounded by so many talent-
ed DJs I started getting my equipment together and practicing
RJ What is your favorite type of music to spin
Irsquom the type to spin anything that people like to spin what makes peo-
ple move But my go-to music is usually 80s or 90s and of course
Spanish music because of my Latin background I guess that doesnrsquot
really answer the question but I guess my favorite music changes with
the crowd or the venue maybe even the time of year It just depends
Right now Irsquom spinning a lot of Top 40 and EDM because itrsquos really
working for my crowds
RJ Tell me about a typical night at the TSR Lounge at Talking
Stick
Im usually just paying attention to my mixes and the crowd Im
learning Im paying attention to my choices and selections Thats my
main focus I do it fearlessly because I never underestimate the audi-
ences ability to feel Music is the sixth element it brings nostalgia it
brings healing and it moves us I canrsquot feel anything but the music
A everything around me is a blur except the sound Its therapy for me
DJing has allowed me the chance to be free with no expectations espe-
cially from myself Its just about having fun at the party and I like
having fun at the party I see the audience make note of the atmos-
phere sometimes I listen to what the DJs did before me and I just basi-
cally remember that its about having fun and I free myself enough to
begin
RJ Any advice for anyone wanting to follow in your footsteps
A good DJ feels his or her groove and eventually gets a flow and begins
to connect with the music which connects to the audience In my case
Im a selector As Juma I select what I like People who come to groove
either love it or they learn it Theres a big difference between being a
DJ and being a selector I dont really even know if I consider myself a
DJ because DJing is a skill and an art form that is highly technical
Theres scratching involved theres blending involved theres accura-
cy and syncopation involved Those things Ive learned over time but
as a selector youre just narrating the emotions of the crowd I am
becoming a good DJ I am a great selector $
Talking Stick Resortrsquos TSR Lounge is located just downstairs
from the main casino floor in the Atrium The TSR Lounge fea-
tures a live DJ drink specials and a plush ambiance to enjoy
your weekends out Enjoy the party at the TSR Lounge every
weekend on Fridays from 8pm to 2am and Saturdays from 5pm
to 2am For more information visit talkingstickresortcom or
call 4808507777
Ramses Ja Rudi King-Taylor II
bullMusic DirectorOn-Air Host (3-7pm) for
KNRJ-FM 1011 The Beat
bullResident DJVJ for KTVK-3TV Friday 10am
bullHost of REDY Set Radio
bullOfficial Bum Squad DJ
bullDJ Vatican Member
bullFor more information on Ramses Ja visit his
website at wwwramsesjacom
Amanda Martinez DJ JUMA TSR
HOT DEALS
42 Arizona Gaming Guide | December 2013 | azgamingguidecom
Check out these great promotions we found for our read-
ers and fans No matter where you live in Arizona our
readers can take advantage of at least one of the items
listed below Put some cash in your pocket
Desert Diamond Casino Football Pickrsquoem Be one of 20 winners to predict the winning teams for
each Sunday and Monday NFL regular season games and
win $100-$500 in free play Then if you correctly predict
the winning teams in 197 or more 2013 NFL regular sea-
son games out of the 239 you could win $1000000
Mazatzal Hotel amp Casino Second Serving Tuesday Between 1pm and 5pm each Tuesday from now through
December 17 play at least $50 cash and receive $50 in
Bonus Maz Cash free play or play at least $100 cash and
receive $100 in Maz Cash free play Earn one reward each
week
Paradise Casino Toy amp Food Drive Now through December 15 bring in a new toy or food
item(s) with the original store receipt valued at $10 or
more (excluding tax) and receive up to $40 in Rewards
Play for your donation
Pick The Pros Be one of twenty weekly prize winners to pick the most
correct winning teams of the weekly NFL lineup includ-
ing a tie-breaker and win up to $100 in Rewards Play
Quechan Casino Resort Sunday Funday Sundays in December a lucky winner will be drawn eve-
ry 30 minutes from 12pm ndash 630pm for $100 in Rewards
Play And at 7pm one lucky winner will win $1000
Twin Arrows Navajo Casino Resort Holiday Room Special Now through December 27 players can enjoy a resort
room for only $59 plus tax per night from Sunday
through Thursday and $99 plus tax on Friday and Satur-
day When visiting on Tuesdays and Thursdays win up
to $2000 cash during the drawings held every half hour
from 7pm to 10pm $ For complete rules regulations and restrictions visit each casinorsquos players
club for more details Players must be 21 or older and donrsquot forget that casino
management reserves all rights with the promotions listed on this page
Apache Gold Casino Resort decides to
through the end of 2013
Did you get an offer for free play from a casino Through
December Apache Gold Casino Resort will double it
Buckyrsquos Casino In Prescott Presents
This exciting extension to 3-Card Poker gives players the
ability to use their cards and the dealerrsquos cards to make a
5-card poker hand with pays for 3-of-a-kind or better
44 Arizona Gaming Guide | December 2013 | azgamingguidecom
Casino Sessions Seats Smoke-Free Area Electronic Late Night
Apache Gold Su We Th at Noon Fr amp Sa at
7pm 1st Mo of the month at 7pm 200 No No No
BlueWater Mo-We 430pm Su at 1130am 400 Yes Yes No
Casino Arizona Mo-Su at 630pm
Daily Matinees at 1230pm 1000 Yes Yes
L8 Nite Bingo Fr amp Sa
Doors at 10pm Games at midnight
Casino Del Sol Daily at Noon 130 215 630 amp
715pm 600 Yes Yes Cosmic Bingo Sa at 11pm
Cocopah Daily at 130 amp 630pm 350 Yes Yes No
Desert Diamond I Th-Mo 130 2 6 630 amp 7pm 270 No Yes No
Fort McDowell Sa amp Su at 645am We-Mo at
9am Daily at 1230 amp 630pm 1275
Yes (2 sections enclosed or in
general seating)
Yes Fr amp Sa at 1210am
Call for Lunar Bingo schedule
Harrahrsquos Ak-Chin We-Su at 1130am 230 330
and 630pm 470 Yes Yes No
Lone Butte
Sa amp Su at 10am Noon 345
530pm Daily at Noon amp
630pm
750 Yes Yes BAD Bingo 2 Fr at 1130pm amp
BAD Bingo Sa at 1130pm
Mazatzal Mo-Th at Noon Tu amp Th at
630pm 280 Yes Yes No
Paradise Daily at 130 amp 6pm 300 Yes Yes Call for Kozmic Bingo
amp Other Special Dates
Vee Quiva Daily at Noon amp 630pm 366 Yes Yes Bingo Eclipse Sa at 11pm
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4am Sunday to 4am Monday
CASINO BINGO DIRECTORY
Green MPBingo Jackpot won for $27038 at Fort McDowell Casinorsquos Bingo Hall
Cheryl L won the $2703800 Green MPBingo progressive jackpot while playing at Fort
McDowell Casino in Phoenix AZ Playing on the PhD tablet from Planet Bingo Cheryl
won the big one for $2703800 against the 1 Vertical amp 1 Horizontal line pattern Fort
McDowell Casino has been awarding some of the largest MPBingo jackpots for almost 10
years Thousands of players have won millions of dollars
For more information about Fort McDowell Casino session times specials and events
phone 1-800-THE-FORT or visit fortmcdowellcasinocom $
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
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1 7 9
4 2 5
6 8 3
4 5 8
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1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
azgamingguidecom | December 2013 | Arizona Gaming Guide 23
GAMING NEWS
eading to Maricopa Prepare to fill your bellies with the help of Coolattas
iced lattes and donuts Harrahrsquos Ak-Chin Casino is ready to open the arearsquos
first and only Dunkin Donuts just in time for the New Year The shop will be the Casi-
norsquos fourth dining restaurant and is located near the main entrance next to Total Re-
wards
To prepare for the opening Harrahrsquos Ak-Chin Casino employees have been undergo-
ing training a sure indicator that munchkins and other sugary treats are just around
the corner for casino-goers
ldquoThere is a lot that goes into the opening of a Dunkinrsquo Donutsrdquo says Colin Ribble ex-
ecutive chef ldquoWe spent weeks in training and learned how to make donuts coffee
sandwiches and other tasty treats and also how to operate and maintain the produc-
tion equipmentrdquo
According to Chef Ribble in the final weeks of training employees were expected to be
able to make 140 donuts per hour (enough to fill a shops donut case) Each batch of
donuts is weighed and measured for length and height
ldquoEvery batch must meet the requirements or we canrsquot display the productrdquo he contin-
ued ldquoThe production process has been rigorous but the training is well worth it so we
can deliver a quality product to our customersrdquo
ldquoDunkinrsquo Donuts is one of the Valleyrsquos leading brands and wersquore thrilled to open the
first one in Maricopardquo said Robert Livingston vice president and general manager at
Harrahrsquos Ak-Chin Casino Dunkinrsquo Donuts will be open from 7am to 7pm daily For
more information on Harrahrsquos Ak-Chin Casino visit harrahsakchincom $
H
Dunkinrsquo Donuts serves up expansion
plans at Harrahrsquos Ak-Chin Casino Casino chef talks munchkins coffee and donuts
of a sudden the Lottery terminal
printed out a vast amount of paper-
work He asked the clerk how much
hersquod won but the clerk couldnrsquot tell
him anything except that it was
more than she could pay She gave
him the paperwork and told him he
would have to go to the Lottery office Vincente signed the back of the
ticket before he left the store went home and waited for his daughter
When his daughter arrived he said ldquoSomething good happened but I
donrsquot know how goodrdquo He then showed her the ticket She went to the
computer to check the numbers The next-to-the-last line had five
matching numbers the last line had two matching numbers and the
Powerball At the time neither knew how much the ticket was worth
At about 445 pm Vincente couldnrsquot wait any longer so he called the
Lottery to ask what five matching Powerball numbers were worth He
then told his daughter ldquoIrsquom the $1000000 winner theyrsquove been wait-
ing forrdquo It was a shock for both of them He didnrsquot tell his other chil-
dren because he wanted to be sure that hersquod really won Once he was
positive everything was in order his daughter took a picture of the
oversized souvenir check to send to the rest of the familyVincente
already knows what hersquos going to do with his winnings After some
house repairs and paying off a few bills the bulk of it is going to be
invested Hersquos not going to splurge hersquos well grounded in reality He
said ldquoMoney pays the bills but doesnrsquot make you happyrdquo $
For more info on the Arizona Lottery visit their website at arizonalotterycom For the
winning numbers call 4808297425 in Phoenix or 5203259141 in Tucson All other
areas in Arizona call 18004993798
azgamingguidecom | December 2013 | Arizona Gaming Guide 25
osh Shields of Phoenix likes to
buy Million Dollar Cash Bo-
nanza Scratchers because of the
$1000000 top prize Last Friday
after work he purchased several
Scratchers from a Lottery vending
machine and scratched them in the
car One of the tickets showed that he was a $1000000 winner After
checking the ticket a number of times Josh signed the back of it and
went home He checked online and realized that the Lottery closed at 5
pm he would have to wait the entire weekend before he could redeem
it In the meantime he told his parents and a close friend and had them
check the ticket Then he sat back to wait out the weekend which
seemed to be a lot longer than usual Josh a city government employee
chose the annuity rather than the lump sum Once he saw the actual
check the shock set in He would like to purchase a house and the
annuity will give him a guaranteed income for the next 20 years In
his spare time Josh enjoys spending time with his family and partici-
pating in outdoor activities such as basketball and camping Real peo-
ple do win but Josh is finding it hard to believe that he is one of them
ugust 28 2013 was a day of celebration for Vincente Ruiz of
Phoenix He redeemed his Powerball ticket from the draw of
August 21 2013 for $1000000 Vincente had purchased four lines
for the Powerball using his own numbers consisting of family birth-
days He put the tickets in the console of his truck and temporarily
forgot about them The other day Vincente went to the store to get a
soda and check his Powerball tickets The clerk scanned them and all
J News ARIZONA LOTTERY
By Cindy Esquer
A
26 Arizona Gaming Guide | December 2013 | azgamingguidecom
he Ferris Buellerrsquos Day Off slot by WMS embraces the
moviersquos credo that ldquolife moves pretty fast if you donrsquot
stop and look around once in a while you could miss itrdquo With
eight mini bonuses the game takes you through nearly all of the
memorable scenes from the classic 1980s movie
Picking bonuses spinning wheels and taking over the parade
in the Colossal Companion Spins feature will keep life interest-
ing Race to beat Principal Rooney and Ferrisrsquos mean sister Jean-
ie to the Bueller house in one exciting bonus Getting home be-
fore getting caught has never been this potentially lucrative
WMS recently implemented a brand new concept when devel-
oping their big brand name slot machines The basic idea is to
assign those employees in the game design division of the com-
pany who are really passionate about the brand to the game
Essentially the game designers behind this slot are all massive
Ferris Bueller fans Ultimately this approach translates into a
better representation of the movie in the slot
Beyond all the movie clips the custom voiceovers done by Edie
McClurg (Principal Rooneyrsquos secretary Grace) exclusively for
T
Bueller hellip Bueller hellip Bueller
this slot the music all the actorrsquos images there lies a slot filled
with fun and a lot of potential for big wins
The Colossal Companions Spins Feature is a random base game
feature and the main hook for the game Similar to the existing
Colossal Reels games by WMS the slot displays an extra set of reels to
the right of the main reel set Players now have a 35-line 5-reel
4-row reel set and a 75-line 5-reel 10-row reel set Any wins on
the Colossal Reels are doubled Bonus triggers are available on
both reel sets granting access to free spins or the Day Off Board
bonus screen Plus as in Colossal Reels any stacked wild sym-
bols on the main reel set transfer on to the Colossal Reels
Any three or more bonus symbols across both sets of reels trig-
ger the Colossal Free Spins bonus The Colossal Reels are availa-
ble during the free games and all pays on those reels are dou-
bled
The Day Off Board bonus screen is triggered during base game
or free game play by the car on the fifth reel The car then drives
up into the top screen and lands on a section of the board De-
pending on where the car stops indicates the awarded bonus
Players can expect credits or a wheel spin There are four wheels
to play (Ferris Wheel Cameron Wheel Rooney Wheel or
Sloane Wheel) each unlocking one of eight mini-bonuses based
on scenes from the film
They Bought It Pick one of three ways to fake an illness includ-
ing Fake a Stomach Cramp Moan and Wail or Lick Palms and
then receive credits
Bad Hair Day Pick a pencil from Gracersquos hair The longer the
pencil the more credits are awarded to the player
Work of Art Do you remember the museum scene Pick a paint-
ing for credits and a multiplier
Swing Batter Credits rack up while Cameron and Ferris hand
out at the ballpark ldquoSa-wing battardquo
Chez Quis This is a picking game set in the restaurant Players
Bet You Wonrsquot Believe This
Gaming regulators required some movie scenes in the slot to be edited
from PG-13 to PG
For licensing reasons the Red Wings logo on the hockey jersey worn by
Alan Ruck (Cameron) was removed and the Porsche convertible had to
appear as a red convertible with no association to Porsche
azgamingguidecom | December 2013 | Arizona Gaming Guide 27
select a sausage and have the ability to advance to pick for additional credits
Lucky Foot Rubbing the rabbit foot pays more and more credits
Car Trouble Fortunately the playerrsquos credit meter is also increasing and not de-
creasing like Ferris and Cameron want with the odometer of the ldquoborrowedrdquo car
On the Run This bonus is the highlight of all eight events Recreating the race
home Ferris Jeannie and Mr Rooney move (or lurch) towards their goal based on
which sneakers the player picks Make sure Ferris is home first to reap the highest
credit awards $
ALL OF THE
MEMORABLE SCENES
FROM THE CLASSIC
80s MOVIE
FERRIS BUELLERrsquoS Day Off TM 2013 Paramount Pictures All Rights Reserved
Insider Info
Penny Slot at 35 lines and a bonus Colossal Reel set with 75 extra lines
High bonus hit frequency WMS specifically wanted to capture the flavor of
the movie and put it into the slotrsquos game play (Lifersquos fastdont miss out)
Overall game hit frequency of 50 (Quite high for todayrsquos slots)
Payback percentages range from around 87 at the low end to 96 at the top
Play it right now at Talking Stick Resort
Plus itrsquos coming to Casino Arizona on Dec 3
Check our website for updates on new locations
CASINO DINING
At Wild Horse Pass Hotel amp Casino
Lone Butte Casino and Vee Quiva Hotel amp Casino
28 Arizona Gaming Guide | December 2013 | azgamingguidecom
Christmas Specials At Wild Horse Pass Hotel amp Casino Shularsquos Christmas Day Special
Wednesday December 25th 3pm to 8pm
$6599 per person includes Baby Spinach Salad with Pears Candied Walnuts
Bleu Cheese Crumbles Red Radish with Balsamic or Lobster Bisque 8oz
Shula Cut Filet Wild Mushroom Demi-Glaze Smoked Gouda Mashed Pota-
toes or Pan Seared Chilean Sea Bass with Wild Rice and Blood Orange Burre
Blanc and Chocolate Cake With Espresso Mint Sauce
Cafeacute 247 Christmas Day Special
Wednesday December 25th 11am to 8pm
$1795 per person includes Mixed Green Salad Grilled Pork Chop with Fruit
Chutney and Warm Bread Pudding
Christmas Specials At Lone Butte Casino Christmas Day Brunch At Verona Chophouse
Wednesday December 25th 11am to 6pm
$2999 per person includes Made-to-order Omelet Station Artisan Cured
Meats amp Cheeses Cocktail Shrimp Chilled Crab Claws Roasted Whole Turkey
with Traditional Gravy Salt Crusted Prime Rib Slow Cooked Tangerine
Glazed Ham Butter Whipped Potatoes Chocolate Covered Strawberries and
much more
Christmas Day Special At Cafeacute 247
Wednesday December 25th 11am to 8pm
$1299 per person includes Baby Field Green Salad with Candied Walnut and
Balsamic Vinaigrette Deep Fried Turkey or Citrus and Pineapple Glazed Ham
Creamed Corn Southern Mac rsquonrsquo Cheese Green Bean Casserole Roll and
Butter and Fresh Baked Slice of Apple Pecan or Pumpkin Pie with Whipped
Cream or a la mode
Christmas Specials At Vee Quiva Hotel amp Casino Ditkarsquos Christmas Day Menu
Wednesday December 25th Noon to 8pm
For only $3995 per person come and celebrate the Christmas Holiday with us
Enjoy the Freshest Ingredients and Finest Selection of USDA Prime Cuts
Your Choice of Caesar Salad Topped with Shredded Parmesan Cheese and
Garlic Croutons Mikersquos Salad Tossed with Pecans Goat Cheese Apples Cran-
berries with Fresh Balsamic Vinaigrette or the Wedge Salad Iceburg Lettuce
Topped With Apple Smoked Bacon Grape Tomatoes With Sliced Cucumber
and Topped with Danish Blue Cheese Dressing Sprinkled With Crumbled
Danish Blue Cheese or Enjoy Crab Bisque or Onion soup The Main course is
your choice of Grilled Lamb Chops with Mint Demi Glaze or 12oz of our Linz
Heritage Angus Prime Rib Slowly Roasted and Served with au jus Burgundy
Mushrooms and Creamy Horseradish Sauce Both Entreacutees Come with a Choice
of Creamed Spinach Creamed Corn Sauteacuteed Spinach and Mushrooms Fresh
Asparagus Sweet Mashed Potatoes or Mashed Red Skin Potatoes Finally
Indulge in Your Choice of Fresh Cregraveme Brule Peanut Butter Pie or Raspberry
Cheesecake
Coffee Shop 247 Christmas Eve
Tuesday December 24th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressings or
Cup of Broccoli Cheddar Soup Hand-Carved Roasted Pit Ham with Bourbon
Glaze served with Sweet Potato Mashed Roasted Butternut Squash served with
slice of Pecan Pie a la mode
Coffee Shop 247 Christmas Day
Wednesday December 25th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressing or
Creamy Chicken with Wild Rice Soup 8oz Roasted Prime Rib of Beef served to
your liking with au jus and Horseradish Sauce and Choice of Baked Potato or
Mashed Potatoes Fresh Medley of Vegetables and an Apple Crumb Tart
with Chantilly Cream for Dessert $
azgamingguidecom | November 2013 | Arizona Gaming Guide 29
30 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
ndian gaming is an economic powerhouse a recognized $27
billion industry within 237 Indian tribal casinos country-
wide that employ more than 650000 workers
What is not generally recognized is the paucity of Native Amer-
ican-owned business that supply goods and services to those
casinos --- an infinitely small number of Native-owned and op-
erated businesses that work with and profit from the estab-
lished gaming entities
In Arizona the Indian gaming industry amounts to some $17
billion Native gambling facilities are one of the top three indus-
tries in the entire state creating more than 15000 direct jobs and
in constant need of vendor assistance to keep them running
smoothly
Itrsquos big business a well-oiled machine in need of constant sup-
plies and services opportunities for small or start-up Native
business owners to position their fledgling efforts to be a part of
the action But if yoursquore an entrepreneur on the outside looking
in how do you get to become a player in the gaming game To
I
By Lee Allen
help answer that question a 4-member panel convened at the
recent Reservation Economic Summit conference at Wild Horse
Pass Hotel amp Casino in Chandler to conduct a Native 2 Native
seminar on the mysteries of gaming procurement and how
smaller players can also take a bite out of that industryrsquos eco-
nomic apple
While the gaming process is pretty similar from site to site pro-
curement processes may be unique from tribe to tribe and one
size may not fit all Creativity and flexibility may be required to
get recognized
rdquoThere are four culprits that impede Native American entrepre-
neursrdquo according to John James CEO of Gila River Gaming
Enterprises responsible for three tribally-owned gaming facili-
ties
ldquoNot enough economic infrastructure or start-up capitol is one
pitfall Inadequate strategic partnerships is another begging the
question --- why go it alone when therersquos strength in unity Be-
ginning businesses often lack specifics about important things
Left to right Debra GriffinmdashPresident of the Gila River Gaming Enterprises Board of Directors Derrick WatchmanmdashNavajo National Gaming Enterprises CEO and
Chairman of the Board of the National Council on American Indian Enterprise Development John JamesmdashCEO of Gila River Gaming Enterprises
TRIBAL NEWS
azgamingguidecom | December 2013 | Arizona Gaming Guide 31
like product pricing placement and promotion Therersquos an
admitted lack of expertise in a fledgling small business but you
donrsquot have to be an expert you just need the right channels to
find the necessary resources Overcome these problem areas and
you can live the dream of your imaginationrdquo
ldquoAlthough individual tribal casinos across the country frequent-
ly operate in unique fashion with dissimilar protocols they all
represent the established well-capitalized licensed provider
that understands the gaming industryrdquo said Derrick Watch-
man Navajo National Gaming Enterprises CEO and Chairman
of the Board of the National Council on American Indian Enter-
prise Development
But the big guys need the little guys to make things work ldquoWe
use businesses to operate our businessrdquo is how Judy Ferreira
Deputy Director of the Arizona Indian Gaming Association put
it
For instance says Watchman ldquoMost of us go with the big gen-
eral contractors but in order to get construction underway you
need support services --- things like trucking and trade input
that could be done by Native sub-contractors Operationally
furnishings and equipment or cleaning services could be pur-
chased from Native-owned businessesrdquo
Moderator Kenneth Manuel noted that Gila River Gaming En-
terprise is trying to bridge the ldquowe need you can providerdquo gap
with their program created to assist would-be entrepreneurs
ldquoThe program is designed to help community members looking
to start their own businesses to help supply our needs and itrsquos a
model that seems to be paying off as a number of Gila River
vendors are already on boardrdquo
In addition to site-specific training for enterprising Native busi-
nessmen and women the panel offered nuggets of good advice
All panelists nodded in agreement when the subject of network-
ing came up ldquoA lot of times people donrsquot know about existing
tribal businessesrdquo said Ferreira
ldquoCasinos require a lot of product but wersquore a competitive busi-
ness because revenue generation goes back to the triberdquo said
Debra Griffin President of the Gila River Gaming Enterprises
Board of Directors ldquoWe need competitive pricing for what we
buy in order to guarantee that tribal returnrdquo
The ability to respond is another prerequisite ldquoCasinos arenrsquot
an 8-to-5 businessrdquo said Watchman ldquoWersquore a 247365 opera-
tion If we need something on a Saturday night at midnight our
vendors need to make sure they can provide itrdquo
In assessing the keys to success for Native start-ups James
summed it up ldquoAt the end of the day if yoursquove got the right
product in the right market priced and promoted correctly all
the engines will be whistling the same happy tunerdquo For more
info on the event and the organization visit ncaiedorg $
32 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
istorians have immortalized Horace Greeleyrsquos words
ldquoGo West young man go Westrdquo Today his advice
would probably include the admonition ldquoLook to
south-of-the-border business folks look Southrdquo
This view toward Mexico was the theme for Business Beyond
Borders the recent Arizona Indian Gaming Associationrsquos annu-
al conference and EXPO held in Tucson Representing 17 of the
22 federally-recognized tribes in the state (that encompass more
than 90 of Indian people living on Arizona reservations) the
AIGA is a major player in Grand Canyon state gaming
ldquoMexico is important to Arizona in general --- and Indian casi-
nos in particular --- because Mexican visitors represent an excel-
lent target market for Southern Arizonarsquos gaming industry
most especially the Pascua Yaqui Casino Del Sol Resort and
Casino and Casino of the Sun as well as the three area Tohono
Orsquoodham properties --- their hotel and casino in Tucson another
casino in Sahuarita and a smaller casino in Whyrdquo says AIGA
Executive Director Valerie Spicer
ldquoItrsquos only been 10 years since Arizonarsquos gaming compact with
tribes was signed and the Arizona Benefits Fund was estab-
lished and wersquore already approaching the billion dollar mark in
contributions back to the state and its citizensrdquo Spicer said
Similar success stories are being reported nationwide among the
420 gaming facilities owned by 240 tribes in 28 states an eco-
nomic development effort that has resulted in the creation of
700000 jobs nationally (with 15000 of them in Arizona)
The three-day gathering in the Old Pueblo was held just 60
miles from the USMexico border --- billed as The Southwestrsquos
Foremost Gaming and Business Summit and Trade Show ---
that drew together some 300 tribal leaders casino executives
and business leaders from across the country to conceptualize a
gaming industryrsquos approach to cross-cultural marketing in or-
der to do business with Mexico
ldquoTherersquos no other conference like this in Indian Country focus-
ing on gaming and businessrdquo according to Spicer ldquoTribes want
to spur more economic development and businesses want to
learn how to partner with tribes This forum connects tribal en-
terprises with potential business partners for the benefit of allrdquo
Economic developer and international trade expert Felipe Gar-
cia of Visit Tucson was the keynote speaker ldquoNewly-released
statistics show 22 million people cross into Arizona from Mexi-
co every year --- thatrsquos 50000 travelers per day every day ---
and the World Tourism Organization is predicting the number
of people who cross international borders will double by 2030rdquo
he told conference attendees
ldquoThese are real people with real discretionary income That im-
pact in Southern Arizona is huge In Pima County alone it rep-
resents $1 billion dollars added to the local economy every year
mostly from shoppingrdquo
Citing a Mexican Visitors to Arizona study done by the Eller
College of Management at the University of Arizona Garcia
noted that 64 of all Mexican visitors to Arizona come here for
a leisure-time vacation and to shop
ldquoFrom a gaming industry standpoint casinos are missing a
good bet if they donrsquot focus more frequently on that South-of-
the-Border opportunity These visitors range from high-end
travelers who fly here on private airplanes to middle-class folks
with visas who have cash in their pockets and no aversion to
spending it
Terry Rambler who chairs the AIGA the Inter-Tribal Council of
Arizona and the San Carlos Apache Tribe noted ldquoThese are
tribes working together as a family to make the future better
This is how things are done working together to build a model
of cooperation that can be used in other economic venturesrdquo
For more info on the AIGA visit azindiangamingorg $
AIGA EXPO Luncheon Speaker Notah Begay III
(Navajo) is a pro golfer with 4 PGA tournament
wins and current entrepreneur of Kiva Sun Foods
H By Lee Allen
Left to Right Valerie SpicermdashDirector of the AIGA
Peter YucupiciomdashChairman of the Pascua Yaqui
Tribe Notah Begay IIImdashPGA golfer
Terry RamblermdashChairman of the AIGA Chairman
of the Inter-Tribal Council of Arizona and Chair-
man of the San Carlos Apache Tribe
34 Arizona Gaming Guide | December 2013 | azgamingguidecom
LAUGHLIN NEVADA Directory amp Gaming Statistics
Aquarius Casino Resort
800662LUCK
aquariuscasinoresortcom
1250+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps keno race
sports book
Avi Resort amp Casino
(Fort Mojave Tribe)
8004300721
avicasinocom
1000+ slots bingo blackjack table
games craps roulette poker room
keno racesports book KidsQuest
Colorado Belle Hotel Casino
8774600777
coloradobellecom
750+ slots blackjack table games
craps roulette poker room keno
racesports book Build your own
amazing burger at Pintrsquos Brewery
Riverside Resort Hotel amp Casino
8002273849
riversideresortcom
1300+ slots no smoking slot area
high limit slots area bingo black-
jack table games craps roulette
poker room keno racesports book
Pioneer Hotel amp Gambling Hall
8006343469
pioneerlaughlincom
490 slots blackjack table games
craps roulette sports book Make
sure to check out the video poker amp
reel slots
Harrahrsquos Laughlin
8004478700
harrahslaughlincom
900+ slots no smoking slot area
high limit slots area blackjack table
games craps roulette poker room
live keno racesports book
Golden Nugget Laughlin
8002371739
goldennuggetcomlaughlin
1000+ slots blackjack table games
craps roulette poker room sports
book Sign up for the playerrsquos club
and spin for free play
Edgewater Hotel Casino
8006774837
edgewater-casinocom
750+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps racesports
book Great all-around casino
We are not responsible for incorrect missing or outdated information To inform us of
updates please email editorazgamingguidecom The Nevada Gaming Control Board
publishes statistics on casino gaming activity in Nevada according to their statersquos gaming
regulations The most current data for Laughlin at press time is from three months prior
A negative hold percentage indicates that game overpaid during the stated month
Tropicana Laughlin
8002436846
tropicanaxcom
1000+ slots blackjack table games
craps roulette and a sports book
Stop in for lunch at Carnegiersquos or
the Poolside Cafeacute and enjoy the food
River Palms Resort Casino
8777877256
river-palmscom
550+ slots bingo blackjack table
games craps roulette sports book
Donrsquot miss the view of the river from
Dennyrsquos
Slots Hold Tables Hold
Loose $1 409 Craps 1371
25cent 481 Blackjack 21 1583
$5 527 Roulette 1900
Multi-Denom 565 Other Table Games 2456
5cent 609 Pai Gow Poker 2470
1cent 1049 Let It Ride 2549
Megabucks 1123 Three Card Poker 3390
Tight $25 1507
Other Hold Revenue Dollars
Loose Sports Pools 1489 Slots 291 mil
Race Books 1521 Tables 30 mil
Tight Live Keno 2835 Other 07 mil
Laughlinrsquos Gaming Statistics September 2013
36 Arizona Gaming Guide | December 2013 | azgamingguidecom
All-You-Can-Eat Baby Back Ribs Only $1295
During your next trip to Laughlin make sure to stop in at The Pioneer Hotel amp Gambling Hall for delicious All-You-Can-Eat
Baby Back Ribs for $1295 at the Boarding House Restaurant served from 4-9pm every Saturday Other specials include Steak amp
Lobster meal for only $1595 on Thursdays Prime Rib or Shrimp Scampi for $1595 on Fridays and their award-winning
Champagne Brunch for $1195 every Sunday from 8am-1pm For more information call 18555252125
LAUGHLIN NEVADA News
News LAUGHLIN NEVADA
azgamingguidecom | December 2013 | Arizona Gaming Guide 37
Laughlin Event Center Presents
Fourteen-time nominated and five-time Latin Grammy Award
winners Los Tigres Del Norte will perform live in concert Satur-
day May 3 2014 in the all new Laughlin Event Center Paquita
la del Barrio will open for Los Tigres Tickets from $30 will be
available at edgewater-casinocom soon Los Tigres del Nortersquos
ldquoNortentildeordquo music with its polka roots is blended with stories of
social injustice and news They have recorded more than 55
albums that have earned Gold and Platinum Records in the
United States and Mexico and have sold more than 32 million
records The San Jose California based band tours international-
ly and has a recording repertoire of over 500 songs and corridos
(ballads)
Grammy-nominated Paquita la del Barrio is a popular Mexican
singer of rancheras and other Mexican styles and is most fa-
mous for her advocacy against Mexicos machismo culture
which has made her popular especially with female audiences
She is known for her common song themes of women empow-
erment and man bashing Her signature phrase with which she
often teases male spectators in her shows is iquestMe estaacutes oyendo
inuacutetil (Are you listening good-for-nothing)
Aquarius Announces Second Annual
ldquoFeed a Familyrdquo Program Benefiting Local Families
ace|PLAY Members Can Contribute
Points Instead of Cash
For the second year in a row Aquarius Casino Resort presents
the ldquoFeed a Familyrdquo program that allows players to contribute
their ace|PLAY club points to help put a holiday meal on the
table of a tri-state family in need Players can contribute points
through Friday December 20 2013 ldquoLast year thanks to the
overwhelming generosity of our players we were able to help
more than 900 families through this groundbreaking programrdquo
said Aquarius Casino Resort General Manager Sean Ham-
mond ldquoGiving back to the community is an important part of
our culture at Aquarius and our players have embraced our
effortsrdquo said Kathy Hilderhof Vice President of Marketing and
Player Development at Aquarius For more info visit aquarius-
casinoresortcom and click on ace|PLAY $
Lo
s T
igre
s D
el N
ort
e P
aq
uit
a L
a D
el B
arr
io
Debbie ReynoldsmdashDec 4-7mdashRiverside
GlorianamdashDec 6mdashEdgewater
Holiday Dreams A Cirque SpectacularmdashDec 7mdashEdgewater
The Nutcracker Anaheim BalletmdashDec 12mdashRiverside
Charlie Daniels Band amp Montgomery GentrymdashDec 13mdashEdge
The DiamondsmdashDec 17-22mdashRiverside
Dirk ArthurmdashDec 27-30mdashHarrahrsquos
Mickey GilleymdashDec 27-31mdashRiverside
Frank Sinatra Jr Sinatra Sings SinatramdashDec 28mdashEdgewater
New Year FireworksmdashDec 31mdashRiverwalk by Colorado Belle
The Golden Boys starring Frankie Avalon Bobby Rydell and
Fabian FortemdashJan 4mdashEdgewater
Happy Birthday to The KingmdashJan 7mdashRiverside
Temptations Review with Dennis EdwardsmdashJan 11mdashEdge
Kingston TriomdashJan 14-19mdashRiverside
The FlamingosmdashJan 21-26mdashRiverside
Mickey GilleymdashFeb 3-8mdashRiverside
Oak Ridge BoysmdashFeb 10-16mdashRiverside
Paul AnkamdashFeb 15mdashEdgewater
Vicki Lawrence and MamamdashFeb 18-23mdashRiverside
Crystal GaylemdashFeb 27-Mar 2mdashRiverside
Larry Gatlin and The Gatlin BrothersmdashMar 4-9mdashRiverside
Eddie MoneymdashApr 11-14mdashRiverside
Vince GillmdashApr 19mdashRiverside
Great WhitemdashApr 25-27mdashRiverside
Los Lobos and Los Lonely BoysmdashApr 26mdashHarrahrsquos
CASINO ENTERTAINMENT Listings
38 Arizona Gaming Guide | December 2013 | azgamingguidecom
Apache Gold CasinomdashGlobe AZmdash8002722438
Cabaret Lounge
Live bands every weekend
BlueWater CasinomdashParker AZmdash8882433360
Dig Lounge
Variety including live bands karaoke amp DJsmdashDaily at 5pm
BlueWater Showroom
Wynona amp Big NoisemdashJan 25 2014
Kenny RogersmdashMar 22 2014
Casino ArizonamdashScottsdale AZmdash4808507777
The Showroom
Monday Night Showroom FootballmdashMondays during football season
Showstoppers Live Holiday SpectacularmdashNov 28-Dec21
The Whip-itsmdashDec 31
Strange Days (Doors Tribute)mdashJan 3-4
Pyromania (Def Leppard Tribute)mdashJan 10-11
Motley Cruersquod (Motley Crue Tribute)mdashJan 24-25
Queen Nation (Queen Tribute)mdashJan 31-Feb 1
The Arizona Room
Latin Fire Dance Nights (Learn to dance)mdashMon Tue from 6-8pm
Throwback ThursdaymdashThu from 9pm to 1am
Casino Del SolmdashTucson AZmdash5208386506
AVA Amphitheater
Tamal FestivalmdashDec 7
Cliff Castle CasinomdashCamp Verde AZmdash8003817568
Dragonfly Lounge
Variety including live bands karaoke amp DJsmdashLadies Night every Th
Open late on Fr amp Sa
Cocopah Resort CasinomdashSomerton AZmdash8002375687
Events
Los ApsonmdashDec 6-7
Karaoke with Bling BlingmdashWe-Fr at 8pm
La Vida Loca (Latin Music)mdashFr at 9pm
Variety of live music every Saturday night on the casino floor
Desert Diamond Casino ImdashTucson AZmdash8663329467
Monsoon Nightclub
Groovinrsquo FridaysmdashTucsons Funkiest Old School Dance Party
Noches CalientemdashSaturdays the hottest Tex Mex and Tejano music
Desert Diamond Casino IImdashSahuarita AZmdash8663329467
Sports Bar
Karaoke Night in the Sports BarmdashWednesdays 7-11pm
Live music or DJsmdashFridays amp Saturdays
Diamond Center
Sylvia Browne (Author amp Psychic)mdashDec 14
Stayinrsquo Alive (Bee Gees Tribute)mdashDec 28
STYXmdashJan 17 2014
Chris YoungmdashJan 18 2014
Fort McDowell CasinomdashFort McDowell AZmdash8008433678
Lucky 7 Saloon
Featuring a variety of live music every weekend
Events
New Yearrsquos Eve PartymdashDec 31
Harrahs Ak-Chin CasinomdashMaricopa AZmdash4808025000
The Lounge
Checkerrsquod PastmdashDec 6-7
The HamptonsmdashDec 13
Smooth GroovemdashDec 14
JJrsquosmdashDec 20-21
Chris JansonmdashDec 27
The DriftersmdashDec 28
Wild Wednesdays from Noon to 4pm fea tures Route 66 with
Danny DavismdashDec 4 Come Back BuddymdashDec 11 Band Stand
Shows 50rsquosmdashDec 18 Route 66mdashDec 29
Hot Latin Nights from 8pm to midnight on Thursdays fea tures
AzTexmdashDec 5 amp 19
New Yearrsquos CelebrationmdashDec 31 features The Rat Pack Returns at 6
Grammy-nominated Country singer and songwriter Chris
Young is returning to the Diamond Center on Saturday Janu-
ary 18 2014 for a special concert sponsored by KIIM 995 FM
Tickets start at $25 and are on sale now through Star Tickets
and at the casino Rewards Center Doors open at 7pm and the
show starts at 8pm
Drawn to the thrill of entertaining from an early age Chris
Young got his start in 2006 when he was declared the winner
of the TV talent show Nashville Star Hersquos topped the country
charts with hits like the Grammy-nominated Gettingrsquo You
Home Voices The Man I Want To Be and his platinum selling
single Tomorrow Young released his latest album AM in
September and has been touring with country superstar Brad
Paisley Chris Young last performed in the Diamond Center to
a sold out crowd in October of 2011
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoWersquore
thrilled to have Chris Young back in the Diamond Center to
share his unique Country sound Tickets sold out fast the last
time Chris played here so be sure to get yours earlyrdquo
Talking Stick Resort Presents
Roger Clyne amp The Peacemakers December 27-28 2013
Hometown favorites Roger Clyne amp The Peacemakers
are headed back to Arizona and to Talking Stick Resort
The rock-n-roll quartet will command the Showroom
stage on Dec 27-28 and perform such favorites
as Americano Green amp Dumb and Loco to Stay Sane For-
merly members of The Refreshments singer Roger
Clyne and drummer Paul PH Naffon created Roger
Clyne amp The Peacemakers in 1998 The Tempe-based
band would go on to release 10 albums and tour with
the likes of Johnny Cash Kid Rock and John Fogerty
Their latest album Unida Cantinardquo climbed to the num-
ber two spot on the Billboard Heatseekers charts and
peaked at number four on the 2011 iTunes Rock Al-
bums list Fans are in store for two nights of pure ener-
getic rock-n-roll as the band always delivers remarkable
performances Tickets for the concert are on sale now
Call 4808507777 and ask for the box office or visit their
website at talkingstickresortcom for more information
Editorrsquos Pick CASINO ENTERTAINMENT
azgamingguidecom | December 2013 | Arizona Gaming Guide 39
amp 8pm plus 56-Elvis Tribute at 10pm amp Midnight
Hon-Dah CasinomdashPinetop AZmdash8009298744
Timbers Lounge and Showroom
Munday FundaymdashComedy Show begins at 7pm
Live local talent Tuesday through Saturday
Lone Butte CasinomdashChandler AZmdash8009464452
Cascades Lounge
Phoenix area bands amp DJs offer free live entertainment
WemdashCountry Thmdash70rsquos Disco Funk FrmdashLatin SamdashTop 40Dance
Verona Chophouse
Talia Livemdash Saturdays 5-9pm
Sunday Jazz Brunch Livemdash10am-3pm
Mazatzal CasinomdashPayson AZmdash8007777529
Event Center
New Yearrsquos Eve Party with Night GroovemdashDec 31
New Yearrsquos Eve Lounge with Torres and HendrixmdashDec 31
Paradise CasinomdashYuma AZmdash8887774946
Sharkyrsquos Bar amp Bites
Featuring a variety of live music on the weekends
Quechan CasinomdashWinterhaven CAmdash8777832426
Sidewinders Bar amp Grill
Featuring a variety of live music on the weekends
Pipa Event Center
Paul Rodriguez Williams amp Lee Bobby LeemdashDec 13
Talking Stick ResortmdashScottsdale AZmdash4808507777
The Showroom amp Grand Ballroom
Aaron LewismdashDec 6
Vincente Fernandez JrmdashDec 7
Roger Clyne amp The PeacemakersmdashDec 27
STYXmdashJan 18 2014
Hot Tuna and Leon RussellmdashJan 24 2014
Twin Arrows Navajo CasinomdashFlagstaff AZmdash8559468946
Cover bands local regional amp headlining acts Call for info
Wild Horse Pass CasinomdashChandler AZmdash8009464452
AiRIA UnpluggedmdashLive music Fri amp Sat 4pm-2am
Encore LoungemdashFeaturing a variety of live music nightly
Classics With A TwistmdashFeaturing jazz music amp cocktails Thu-Sun
Showroom
DaughtrymdashDec 6
Eddie MoneymdashDec 7
Ana Barbara amp The Mariachi Sol de Mexico Jose FernandezmdashDec 13
Big Bad Voodoo DaddymdashDec 27
Chris Simpson and Adam Gropman (Comedy)mdashDec 28
PwerdrivemdashDec 31
AbbaFab (ABBA Tribute)mdashJan 4 2014
Yavapai CasinomdashPrescott AZmdash8007568744
Yavapai Cantina
Karaoke with Cruisinrsquo SusanmdashFr at 8pm-12am
Variety of live bands on Saturdays from 7 to 10pm Verify all details amp age restrictions (generally 21 amp over) for each event Venues times dates amp ticket
information are subject to change Photosimages copyright of the individual artist(s) photographer(s)
or venue(s) All Rights Reserved We are not responsible for incorrect missing or outdated information
40 Arizona Gaming Guide | December 2013 | azgamingguidecom
CASINO NIGHTLIFE
By Ramses Ja
manda Martinez aka DJ Juma is the newest jewel in Talk-
ing Stickrsquos crown Her mixes in the TSR Lounge have cap-
tivated partygoers for the past few months As a newer face I
felt I should introduce her to the readers of this column but
know that this goes way beyond a pretty face Juma is a skilled
DJ who has graced decks from coast to coast Now that she has
a new residency I thought Irsquod run a few questions by her
RJ How long have you been DJing
Irsquove been DJing since 2009 but Irsquove been messing around with it since
grade school I used to dress as Spinderella on Halloween I used to
make beats with my friends who were local artists thatrsquos what got me
started in music From there DJing just felt like a natural evolution of
my craft I have always felt very musically inclined so I am happy that
this is what I do for a living
RJ Tell me about your musical background
I started in radio way back in 2005 at 951 FM Latino Vibe Manic
Hispanic was the one who pulled me under his wing and showed me
how things worked I landed at Power 983 in 2008 and stayed there
until I made the move to 1015 JamZ In the mean time I started mak-
ing beats like I said and I guess being surrounded by so many talent-
ed DJs I started getting my equipment together and practicing
RJ What is your favorite type of music to spin
Irsquom the type to spin anything that people like to spin what makes peo-
ple move But my go-to music is usually 80s or 90s and of course
Spanish music because of my Latin background I guess that doesnrsquot
really answer the question but I guess my favorite music changes with
the crowd or the venue maybe even the time of year It just depends
Right now Irsquom spinning a lot of Top 40 and EDM because itrsquos really
working for my crowds
RJ Tell me about a typical night at the TSR Lounge at Talking
Stick
Im usually just paying attention to my mixes and the crowd Im
learning Im paying attention to my choices and selections Thats my
main focus I do it fearlessly because I never underestimate the audi-
ences ability to feel Music is the sixth element it brings nostalgia it
brings healing and it moves us I canrsquot feel anything but the music
A everything around me is a blur except the sound Its therapy for me
DJing has allowed me the chance to be free with no expectations espe-
cially from myself Its just about having fun at the party and I like
having fun at the party I see the audience make note of the atmos-
phere sometimes I listen to what the DJs did before me and I just basi-
cally remember that its about having fun and I free myself enough to
begin
RJ Any advice for anyone wanting to follow in your footsteps
A good DJ feels his or her groove and eventually gets a flow and begins
to connect with the music which connects to the audience In my case
Im a selector As Juma I select what I like People who come to groove
either love it or they learn it Theres a big difference between being a
DJ and being a selector I dont really even know if I consider myself a
DJ because DJing is a skill and an art form that is highly technical
Theres scratching involved theres blending involved theres accura-
cy and syncopation involved Those things Ive learned over time but
as a selector youre just narrating the emotions of the crowd I am
becoming a good DJ I am a great selector $
Talking Stick Resortrsquos TSR Lounge is located just downstairs
from the main casino floor in the Atrium The TSR Lounge fea-
tures a live DJ drink specials and a plush ambiance to enjoy
your weekends out Enjoy the party at the TSR Lounge every
weekend on Fridays from 8pm to 2am and Saturdays from 5pm
to 2am For more information visit talkingstickresortcom or
call 4808507777
Ramses Ja Rudi King-Taylor II
bullMusic DirectorOn-Air Host (3-7pm) for
KNRJ-FM 1011 The Beat
bullResident DJVJ for KTVK-3TV Friday 10am
bullHost of REDY Set Radio
bullOfficial Bum Squad DJ
bullDJ Vatican Member
bullFor more information on Ramses Ja visit his
website at wwwramsesjacom
Amanda Martinez DJ JUMA TSR
HOT DEALS
42 Arizona Gaming Guide | December 2013 | azgamingguidecom
Check out these great promotions we found for our read-
ers and fans No matter where you live in Arizona our
readers can take advantage of at least one of the items
listed below Put some cash in your pocket
Desert Diamond Casino Football Pickrsquoem Be one of 20 winners to predict the winning teams for
each Sunday and Monday NFL regular season games and
win $100-$500 in free play Then if you correctly predict
the winning teams in 197 or more 2013 NFL regular sea-
son games out of the 239 you could win $1000000
Mazatzal Hotel amp Casino Second Serving Tuesday Between 1pm and 5pm each Tuesday from now through
December 17 play at least $50 cash and receive $50 in
Bonus Maz Cash free play or play at least $100 cash and
receive $100 in Maz Cash free play Earn one reward each
week
Paradise Casino Toy amp Food Drive Now through December 15 bring in a new toy or food
item(s) with the original store receipt valued at $10 or
more (excluding tax) and receive up to $40 in Rewards
Play for your donation
Pick The Pros Be one of twenty weekly prize winners to pick the most
correct winning teams of the weekly NFL lineup includ-
ing a tie-breaker and win up to $100 in Rewards Play
Quechan Casino Resort Sunday Funday Sundays in December a lucky winner will be drawn eve-
ry 30 minutes from 12pm ndash 630pm for $100 in Rewards
Play And at 7pm one lucky winner will win $1000
Twin Arrows Navajo Casino Resort Holiday Room Special Now through December 27 players can enjoy a resort
room for only $59 plus tax per night from Sunday
through Thursday and $99 plus tax on Friday and Satur-
day When visiting on Tuesdays and Thursdays win up
to $2000 cash during the drawings held every half hour
from 7pm to 10pm $ For complete rules regulations and restrictions visit each casinorsquos players
club for more details Players must be 21 or older and donrsquot forget that casino
management reserves all rights with the promotions listed on this page
Apache Gold Casino Resort decides to
through the end of 2013
Did you get an offer for free play from a casino Through
December Apache Gold Casino Resort will double it
Buckyrsquos Casino In Prescott Presents
This exciting extension to 3-Card Poker gives players the
ability to use their cards and the dealerrsquos cards to make a
5-card poker hand with pays for 3-of-a-kind or better
44 Arizona Gaming Guide | December 2013 | azgamingguidecom
Casino Sessions Seats Smoke-Free Area Electronic Late Night
Apache Gold Su We Th at Noon Fr amp Sa at
7pm 1st Mo of the month at 7pm 200 No No No
BlueWater Mo-We 430pm Su at 1130am 400 Yes Yes No
Casino Arizona Mo-Su at 630pm
Daily Matinees at 1230pm 1000 Yes Yes
L8 Nite Bingo Fr amp Sa
Doors at 10pm Games at midnight
Casino Del Sol Daily at Noon 130 215 630 amp
715pm 600 Yes Yes Cosmic Bingo Sa at 11pm
Cocopah Daily at 130 amp 630pm 350 Yes Yes No
Desert Diamond I Th-Mo 130 2 6 630 amp 7pm 270 No Yes No
Fort McDowell Sa amp Su at 645am We-Mo at
9am Daily at 1230 amp 630pm 1275
Yes (2 sections enclosed or in
general seating)
Yes Fr amp Sa at 1210am
Call for Lunar Bingo schedule
Harrahrsquos Ak-Chin We-Su at 1130am 230 330
and 630pm 470 Yes Yes No
Lone Butte
Sa amp Su at 10am Noon 345
530pm Daily at Noon amp
630pm
750 Yes Yes BAD Bingo 2 Fr at 1130pm amp
BAD Bingo Sa at 1130pm
Mazatzal Mo-Th at Noon Tu amp Th at
630pm 280 Yes Yes No
Paradise Daily at 130 amp 6pm 300 Yes Yes Call for Kozmic Bingo
amp Other Special Dates
Vee Quiva Daily at Noon amp 630pm 366 Yes Yes Bingo Eclipse Sa at 11pm
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4am Sunday to 4am Monday
CASINO BINGO DIRECTORY
Green MPBingo Jackpot won for $27038 at Fort McDowell Casinorsquos Bingo Hall
Cheryl L won the $2703800 Green MPBingo progressive jackpot while playing at Fort
McDowell Casino in Phoenix AZ Playing on the PhD tablet from Planet Bingo Cheryl
won the big one for $2703800 against the 1 Vertical amp 1 Horizontal line pattern Fort
McDowell Casino has been awarding some of the largest MPBingo jackpots for almost 10
years Thousands of players have won millions of dollars
For more information about Fort McDowell Casino session times specials and events
phone 1-800-THE-FORT or visit fortmcdowellcasinocom $
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
1 7 8
5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
9 3 6
1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
of a sudden the Lottery terminal
printed out a vast amount of paper-
work He asked the clerk how much
hersquod won but the clerk couldnrsquot tell
him anything except that it was
more than she could pay She gave
him the paperwork and told him he
would have to go to the Lottery office Vincente signed the back of the
ticket before he left the store went home and waited for his daughter
When his daughter arrived he said ldquoSomething good happened but I
donrsquot know how goodrdquo He then showed her the ticket She went to the
computer to check the numbers The next-to-the-last line had five
matching numbers the last line had two matching numbers and the
Powerball At the time neither knew how much the ticket was worth
At about 445 pm Vincente couldnrsquot wait any longer so he called the
Lottery to ask what five matching Powerball numbers were worth He
then told his daughter ldquoIrsquom the $1000000 winner theyrsquove been wait-
ing forrdquo It was a shock for both of them He didnrsquot tell his other chil-
dren because he wanted to be sure that hersquod really won Once he was
positive everything was in order his daughter took a picture of the
oversized souvenir check to send to the rest of the familyVincente
already knows what hersquos going to do with his winnings After some
house repairs and paying off a few bills the bulk of it is going to be
invested Hersquos not going to splurge hersquos well grounded in reality He
said ldquoMoney pays the bills but doesnrsquot make you happyrdquo $
For more info on the Arizona Lottery visit their website at arizonalotterycom For the
winning numbers call 4808297425 in Phoenix or 5203259141 in Tucson All other
areas in Arizona call 18004993798
azgamingguidecom | December 2013 | Arizona Gaming Guide 25
osh Shields of Phoenix likes to
buy Million Dollar Cash Bo-
nanza Scratchers because of the
$1000000 top prize Last Friday
after work he purchased several
Scratchers from a Lottery vending
machine and scratched them in the
car One of the tickets showed that he was a $1000000 winner After
checking the ticket a number of times Josh signed the back of it and
went home He checked online and realized that the Lottery closed at 5
pm he would have to wait the entire weekend before he could redeem
it In the meantime he told his parents and a close friend and had them
check the ticket Then he sat back to wait out the weekend which
seemed to be a lot longer than usual Josh a city government employee
chose the annuity rather than the lump sum Once he saw the actual
check the shock set in He would like to purchase a house and the
annuity will give him a guaranteed income for the next 20 years In
his spare time Josh enjoys spending time with his family and partici-
pating in outdoor activities such as basketball and camping Real peo-
ple do win but Josh is finding it hard to believe that he is one of them
ugust 28 2013 was a day of celebration for Vincente Ruiz of
Phoenix He redeemed his Powerball ticket from the draw of
August 21 2013 for $1000000 Vincente had purchased four lines
for the Powerball using his own numbers consisting of family birth-
days He put the tickets in the console of his truck and temporarily
forgot about them The other day Vincente went to the store to get a
soda and check his Powerball tickets The clerk scanned them and all
J News ARIZONA LOTTERY
By Cindy Esquer
A
26 Arizona Gaming Guide | December 2013 | azgamingguidecom
he Ferris Buellerrsquos Day Off slot by WMS embraces the
moviersquos credo that ldquolife moves pretty fast if you donrsquot
stop and look around once in a while you could miss itrdquo With
eight mini bonuses the game takes you through nearly all of the
memorable scenes from the classic 1980s movie
Picking bonuses spinning wheels and taking over the parade
in the Colossal Companion Spins feature will keep life interest-
ing Race to beat Principal Rooney and Ferrisrsquos mean sister Jean-
ie to the Bueller house in one exciting bonus Getting home be-
fore getting caught has never been this potentially lucrative
WMS recently implemented a brand new concept when devel-
oping their big brand name slot machines The basic idea is to
assign those employees in the game design division of the com-
pany who are really passionate about the brand to the game
Essentially the game designers behind this slot are all massive
Ferris Bueller fans Ultimately this approach translates into a
better representation of the movie in the slot
Beyond all the movie clips the custom voiceovers done by Edie
McClurg (Principal Rooneyrsquos secretary Grace) exclusively for
T
Bueller hellip Bueller hellip Bueller
this slot the music all the actorrsquos images there lies a slot filled
with fun and a lot of potential for big wins
The Colossal Companions Spins Feature is a random base game
feature and the main hook for the game Similar to the existing
Colossal Reels games by WMS the slot displays an extra set of reels to
the right of the main reel set Players now have a 35-line 5-reel
4-row reel set and a 75-line 5-reel 10-row reel set Any wins on
the Colossal Reels are doubled Bonus triggers are available on
both reel sets granting access to free spins or the Day Off Board
bonus screen Plus as in Colossal Reels any stacked wild sym-
bols on the main reel set transfer on to the Colossal Reels
Any three or more bonus symbols across both sets of reels trig-
ger the Colossal Free Spins bonus The Colossal Reels are availa-
ble during the free games and all pays on those reels are dou-
bled
The Day Off Board bonus screen is triggered during base game
or free game play by the car on the fifth reel The car then drives
up into the top screen and lands on a section of the board De-
pending on where the car stops indicates the awarded bonus
Players can expect credits or a wheel spin There are four wheels
to play (Ferris Wheel Cameron Wheel Rooney Wheel or
Sloane Wheel) each unlocking one of eight mini-bonuses based
on scenes from the film
They Bought It Pick one of three ways to fake an illness includ-
ing Fake a Stomach Cramp Moan and Wail or Lick Palms and
then receive credits
Bad Hair Day Pick a pencil from Gracersquos hair The longer the
pencil the more credits are awarded to the player
Work of Art Do you remember the museum scene Pick a paint-
ing for credits and a multiplier
Swing Batter Credits rack up while Cameron and Ferris hand
out at the ballpark ldquoSa-wing battardquo
Chez Quis This is a picking game set in the restaurant Players
Bet You Wonrsquot Believe This
Gaming regulators required some movie scenes in the slot to be edited
from PG-13 to PG
For licensing reasons the Red Wings logo on the hockey jersey worn by
Alan Ruck (Cameron) was removed and the Porsche convertible had to
appear as a red convertible with no association to Porsche
azgamingguidecom | December 2013 | Arizona Gaming Guide 27
select a sausage and have the ability to advance to pick for additional credits
Lucky Foot Rubbing the rabbit foot pays more and more credits
Car Trouble Fortunately the playerrsquos credit meter is also increasing and not de-
creasing like Ferris and Cameron want with the odometer of the ldquoborrowedrdquo car
On the Run This bonus is the highlight of all eight events Recreating the race
home Ferris Jeannie and Mr Rooney move (or lurch) towards their goal based on
which sneakers the player picks Make sure Ferris is home first to reap the highest
credit awards $
ALL OF THE
MEMORABLE SCENES
FROM THE CLASSIC
80s MOVIE
FERRIS BUELLERrsquoS Day Off TM 2013 Paramount Pictures All Rights Reserved
Insider Info
Penny Slot at 35 lines and a bonus Colossal Reel set with 75 extra lines
High bonus hit frequency WMS specifically wanted to capture the flavor of
the movie and put it into the slotrsquos game play (Lifersquos fastdont miss out)
Overall game hit frequency of 50 (Quite high for todayrsquos slots)
Payback percentages range from around 87 at the low end to 96 at the top
Play it right now at Talking Stick Resort
Plus itrsquos coming to Casino Arizona on Dec 3
Check our website for updates on new locations
CASINO DINING
At Wild Horse Pass Hotel amp Casino
Lone Butte Casino and Vee Quiva Hotel amp Casino
28 Arizona Gaming Guide | December 2013 | azgamingguidecom
Christmas Specials At Wild Horse Pass Hotel amp Casino Shularsquos Christmas Day Special
Wednesday December 25th 3pm to 8pm
$6599 per person includes Baby Spinach Salad with Pears Candied Walnuts
Bleu Cheese Crumbles Red Radish with Balsamic or Lobster Bisque 8oz
Shula Cut Filet Wild Mushroom Demi-Glaze Smoked Gouda Mashed Pota-
toes or Pan Seared Chilean Sea Bass with Wild Rice and Blood Orange Burre
Blanc and Chocolate Cake With Espresso Mint Sauce
Cafeacute 247 Christmas Day Special
Wednesday December 25th 11am to 8pm
$1795 per person includes Mixed Green Salad Grilled Pork Chop with Fruit
Chutney and Warm Bread Pudding
Christmas Specials At Lone Butte Casino Christmas Day Brunch At Verona Chophouse
Wednesday December 25th 11am to 6pm
$2999 per person includes Made-to-order Omelet Station Artisan Cured
Meats amp Cheeses Cocktail Shrimp Chilled Crab Claws Roasted Whole Turkey
with Traditional Gravy Salt Crusted Prime Rib Slow Cooked Tangerine
Glazed Ham Butter Whipped Potatoes Chocolate Covered Strawberries and
much more
Christmas Day Special At Cafeacute 247
Wednesday December 25th 11am to 8pm
$1299 per person includes Baby Field Green Salad with Candied Walnut and
Balsamic Vinaigrette Deep Fried Turkey or Citrus and Pineapple Glazed Ham
Creamed Corn Southern Mac rsquonrsquo Cheese Green Bean Casserole Roll and
Butter and Fresh Baked Slice of Apple Pecan or Pumpkin Pie with Whipped
Cream or a la mode
Christmas Specials At Vee Quiva Hotel amp Casino Ditkarsquos Christmas Day Menu
Wednesday December 25th Noon to 8pm
For only $3995 per person come and celebrate the Christmas Holiday with us
Enjoy the Freshest Ingredients and Finest Selection of USDA Prime Cuts
Your Choice of Caesar Salad Topped with Shredded Parmesan Cheese and
Garlic Croutons Mikersquos Salad Tossed with Pecans Goat Cheese Apples Cran-
berries with Fresh Balsamic Vinaigrette or the Wedge Salad Iceburg Lettuce
Topped With Apple Smoked Bacon Grape Tomatoes With Sliced Cucumber
and Topped with Danish Blue Cheese Dressing Sprinkled With Crumbled
Danish Blue Cheese or Enjoy Crab Bisque or Onion soup The Main course is
your choice of Grilled Lamb Chops with Mint Demi Glaze or 12oz of our Linz
Heritage Angus Prime Rib Slowly Roasted and Served with au jus Burgundy
Mushrooms and Creamy Horseradish Sauce Both Entreacutees Come with a Choice
of Creamed Spinach Creamed Corn Sauteacuteed Spinach and Mushrooms Fresh
Asparagus Sweet Mashed Potatoes or Mashed Red Skin Potatoes Finally
Indulge in Your Choice of Fresh Cregraveme Brule Peanut Butter Pie or Raspberry
Cheesecake
Coffee Shop 247 Christmas Eve
Tuesday December 24th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressings or
Cup of Broccoli Cheddar Soup Hand-Carved Roasted Pit Ham with Bourbon
Glaze served with Sweet Potato Mashed Roasted Butternut Squash served with
slice of Pecan Pie a la mode
Coffee Shop 247 Christmas Day
Wednesday December 25th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressing or
Creamy Chicken with Wild Rice Soup 8oz Roasted Prime Rib of Beef served to
your liking with au jus and Horseradish Sauce and Choice of Baked Potato or
Mashed Potatoes Fresh Medley of Vegetables and an Apple Crumb Tart
with Chantilly Cream for Dessert $
azgamingguidecom | November 2013 | Arizona Gaming Guide 29
30 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
ndian gaming is an economic powerhouse a recognized $27
billion industry within 237 Indian tribal casinos country-
wide that employ more than 650000 workers
What is not generally recognized is the paucity of Native Amer-
ican-owned business that supply goods and services to those
casinos --- an infinitely small number of Native-owned and op-
erated businesses that work with and profit from the estab-
lished gaming entities
In Arizona the Indian gaming industry amounts to some $17
billion Native gambling facilities are one of the top three indus-
tries in the entire state creating more than 15000 direct jobs and
in constant need of vendor assistance to keep them running
smoothly
Itrsquos big business a well-oiled machine in need of constant sup-
plies and services opportunities for small or start-up Native
business owners to position their fledgling efforts to be a part of
the action But if yoursquore an entrepreneur on the outside looking
in how do you get to become a player in the gaming game To
I
By Lee Allen
help answer that question a 4-member panel convened at the
recent Reservation Economic Summit conference at Wild Horse
Pass Hotel amp Casino in Chandler to conduct a Native 2 Native
seminar on the mysteries of gaming procurement and how
smaller players can also take a bite out of that industryrsquos eco-
nomic apple
While the gaming process is pretty similar from site to site pro-
curement processes may be unique from tribe to tribe and one
size may not fit all Creativity and flexibility may be required to
get recognized
rdquoThere are four culprits that impede Native American entrepre-
neursrdquo according to John James CEO of Gila River Gaming
Enterprises responsible for three tribally-owned gaming facili-
ties
ldquoNot enough economic infrastructure or start-up capitol is one
pitfall Inadequate strategic partnerships is another begging the
question --- why go it alone when therersquos strength in unity Be-
ginning businesses often lack specifics about important things
Left to right Debra GriffinmdashPresident of the Gila River Gaming Enterprises Board of Directors Derrick WatchmanmdashNavajo National Gaming Enterprises CEO and
Chairman of the Board of the National Council on American Indian Enterprise Development John JamesmdashCEO of Gila River Gaming Enterprises
TRIBAL NEWS
azgamingguidecom | December 2013 | Arizona Gaming Guide 31
like product pricing placement and promotion Therersquos an
admitted lack of expertise in a fledgling small business but you
donrsquot have to be an expert you just need the right channels to
find the necessary resources Overcome these problem areas and
you can live the dream of your imaginationrdquo
ldquoAlthough individual tribal casinos across the country frequent-
ly operate in unique fashion with dissimilar protocols they all
represent the established well-capitalized licensed provider
that understands the gaming industryrdquo said Derrick Watch-
man Navajo National Gaming Enterprises CEO and Chairman
of the Board of the National Council on American Indian Enter-
prise Development
But the big guys need the little guys to make things work ldquoWe
use businesses to operate our businessrdquo is how Judy Ferreira
Deputy Director of the Arizona Indian Gaming Association put
it
For instance says Watchman ldquoMost of us go with the big gen-
eral contractors but in order to get construction underway you
need support services --- things like trucking and trade input
that could be done by Native sub-contractors Operationally
furnishings and equipment or cleaning services could be pur-
chased from Native-owned businessesrdquo
Moderator Kenneth Manuel noted that Gila River Gaming En-
terprise is trying to bridge the ldquowe need you can providerdquo gap
with their program created to assist would-be entrepreneurs
ldquoThe program is designed to help community members looking
to start their own businesses to help supply our needs and itrsquos a
model that seems to be paying off as a number of Gila River
vendors are already on boardrdquo
In addition to site-specific training for enterprising Native busi-
nessmen and women the panel offered nuggets of good advice
All panelists nodded in agreement when the subject of network-
ing came up ldquoA lot of times people donrsquot know about existing
tribal businessesrdquo said Ferreira
ldquoCasinos require a lot of product but wersquore a competitive busi-
ness because revenue generation goes back to the triberdquo said
Debra Griffin President of the Gila River Gaming Enterprises
Board of Directors ldquoWe need competitive pricing for what we
buy in order to guarantee that tribal returnrdquo
The ability to respond is another prerequisite ldquoCasinos arenrsquot
an 8-to-5 businessrdquo said Watchman ldquoWersquore a 247365 opera-
tion If we need something on a Saturday night at midnight our
vendors need to make sure they can provide itrdquo
In assessing the keys to success for Native start-ups James
summed it up ldquoAt the end of the day if yoursquove got the right
product in the right market priced and promoted correctly all
the engines will be whistling the same happy tunerdquo For more
info on the event and the organization visit ncaiedorg $
32 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
istorians have immortalized Horace Greeleyrsquos words
ldquoGo West young man go Westrdquo Today his advice
would probably include the admonition ldquoLook to
south-of-the-border business folks look Southrdquo
This view toward Mexico was the theme for Business Beyond
Borders the recent Arizona Indian Gaming Associationrsquos annu-
al conference and EXPO held in Tucson Representing 17 of the
22 federally-recognized tribes in the state (that encompass more
than 90 of Indian people living on Arizona reservations) the
AIGA is a major player in Grand Canyon state gaming
ldquoMexico is important to Arizona in general --- and Indian casi-
nos in particular --- because Mexican visitors represent an excel-
lent target market for Southern Arizonarsquos gaming industry
most especially the Pascua Yaqui Casino Del Sol Resort and
Casino and Casino of the Sun as well as the three area Tohono
Orsquoodham properties --- their hotel and casino in Tucson another
casino in Sahuarita and a smaller casino in Whyrdquo says AIGA
Executive Director Valerie Spicer
ldquoItrsquos only been 10 years since Arizonarsquos gaming compact with
tribes was signed and the Arizona Benefits Fund was estab-
lished and wersquore already approaching the billion dollar mark in
contributions back to the state and its citizensrdquo Spicer said
Similar success stories are being reported nationwide among the
420 gaming facilities owned by 240 tribes in 28 states an eco-
nomic development effort that has resulted in the creation of
700000 jobs nationally (with 15000 of them in Arizona)
The three-day gathering in the Old Pueblo was held just 60
miles from the USMexico border --- billed as The Southwestrsquos
Foremost Gaming and Business Summit and Trade Show ---
that drew together some 300 tribal leaders casino executives
and business leaders from across the country to conceptualize a
gaming industryrsquos approach to cross-cultural marketing in or-
der to do business with Mexico
ldquoTherersquos no other conference like this in Indian Country focus-
ing on gaming and businessrdquo according to Spicer ldquoTribes want
to spur more economic development and businesses want to
learn how to partner with tribes This forum connects tribal en-
terprises with potential business partners for the benefit of allrdquo
Economic developer and international trade expert Felipe Gar-
cia of Visit Tucson was the keynote speaker ldquoNewly-released
statistics show 22 million people cross into Arizona from Mexi-
co every year --- thatrsquos 50000 travelers per day every day ---
and the World Tourism Organization is predicting the number
of people who cross international borders will double by 2030rdquo
he told conference attendees
ldquoThese are real people with real discretionary income That im-
pact in Southern Arizona is huge In Pima County alone it rep-
resents $1 billion dollars added to the local economy every year
mostly from shoppingrdquo
Citing a Mexican Visitors to Arizona study done by the Eller
College of Management at the University of Arizona Garcia
noted that 64 of all Mexican visitors to Arizona come here for
a leisure-time vacation and to shop
ldquoFrom a gaming industry standpoint casinos are missing a
good bet if they donrsquot focus more frequently on that South-of-
the-Border opportunity These visitors range from high-end
travelers who fly here on private airplanes to middle-class folks
with visas who have cash in their pockets and no aversion to
spending it
Terry Rambler who chairs the AIGA the Inter-Tribal Council of
Arizona and the San Carlos Apache Tribe noted ldquoThese are
tribes working together as a family to make the future better
This is how things are done working together to build a model
of cooperation that can be used in other economic venturesrdquo
For more info on the AIGA visit azindiangamingorg $
AIGA EXPO Luncheon Speaker Notah Begay III
(Navajo) is a pro golfer with 4 PGA tournament
wins and current entrepreneur of Kiva Sun Foods
H By Lee Allen
Left to Right Valerie SpicermdashDirector of the AIGA
Peter YucupiciomdashChairman of the Pascua Yaqui
Tribe Notah Begay IIImdashPGA golfer
Terry RamblermdashChairman of the AIGA Chairman
of the Inter-Tribal Council of Arizona and Chair-
man of the San Carlos Apache Tribe
34 Arizona Gaming Guide | December 2013 | azgamingguidecom
LAUGHLIN NEVADA Directory amp Gaming Statistics
Aquarius Casino Resort
800662LUCK
aquariuscasinoresortcom
1250+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps keno race
sports book
Avi Resort amp Casino
(Fort Mojave Tribe)
8004300721
avicasinocom
1000+ slots bingo blackjack table
games craps roulette poker room
keno racesports book KidsQuest
Colorado Belle Hotel Casino
8774600777
coloradobellecom
750+ slots blackjack table games
craps roulette poker room keno
racesports book Build your own
amazing burger at Pintrsquos Brewery
Riverside Resort Hotel amp Casino
8002273849
riversideresortcom
1300+ slots no smoking slot area
high limit slots area bingo black-
jack table games craps roulette
poker room keno racesports book
Pioneer Hotel amp Gambling Hall
8006343469
pioneerlaughlincom
490 slots blackjack table games
craps roulette sports book Make
sure to check out the video poker amp
reel slots
Harrahrsquos Laughlin
8004478700
harrahslaughlincom
900+ slots no smoking slot area
high limit slots area blackjack table
games craps roulette poker room
live keno racesports book
Golden Nugget Laughlin
8002371739
goldennuggetcomlaughlin
1000+ slots blackjack table games
craps roulette poker room sports
book Sign up for the playerrsquos club
and spin for free play
Edgewater Hotel Casino
8006774837
edgewater-casinocom
750+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps racesports
book Great all-around casino
We are not responsible for incorrect missing or outdated information To inform us of
updates please email editorazgamingguidecom The Nevada Gaming Control Board
publishes statistics on casino gaming activity in Nevada according to their statersquos gaming
regulations The most current data for Laughlin at press time is from three months prior
A negative hold percentage indicates that game overpaid during the stated month
Tropicana Laughlin
8002436846
tropicanaxcom
1000+ slots blackjack table games
craps roulette and a sports book
Stop in for lunch at Carnegiersquos or
the Poolside Cafeacute and enjoy the food
River Palms Resort Casino
8777877256
river-palmscom
550+ slots bingo blackjack table
games craps roulette sports book
Donrsquot miss the view of the river from
Dennyrsquos
Slots Hold Tables Hold
Loose $1 409 Craps 1371
25cent 481 Blackjack 21 1583
$5 527 Roulette 1900
Multi-Denom 565 Other Table Games 2456
5cent 609 Pai Gow Poker 2470
1cent 1049 Let It Ride 2549
Megabucks 1123 Three Card Poker 3390
Tight $25 1507
Other Hold Revenue Dollars
Loose Sports Pools 1489 Slots 291 mil
Race Books 1521 Tables 30 mil
Tight Live Keno 2835 Other 07 mil
Laughlinrsquos Gaming Statistics September 2013
36 Arizona Gaming Guide | December 2013 | azgamingguidecom
All-You-Can-Eat Baby Back Ribs Only $1295
During your next trip to Laughlin make sure to stop in at The Pioneer Hotel amp Gambling Hall for delicious All-You-Can-Eat
Baby Back Ribs for $1295 at the Boarding House Restaurant served from 4-9pm every Saturday Other specials include Steak amp
Lobster meal for only $1595 on Thursdays Prime Rib or Shrimp Scampi for $1595 on Fridays and their award-winning
Champagne Brunch for $1195 every Sunday from 8am-1pm For more information call 18555252125
LAUGHLIN NEVADA News
News LAUGHLIN NEVADA
azgamingguidecom | December 2013 | Arizona Gaming Guide 37
Laughlin Event Center Presents
Fourteen-time nominated and five-time Latin Grammy Award
winners Los Tigres Del Norte will perform live in concert Satur-
day May 3 2014 in the all new Laughlin Event Center Paquita
la del Barrio will open for Los Tigres Tickets from $30 will be
available at edgewater-casinocom soon Los Tigres del Nortersquos
ldquoNortentildeordquo music with its polka roots is blended with stories of
social injustice and news They have recorded more than 55
albums that have earned Gold and Platinum Records in the
United States and Mexico and have sold more than 32 million
records The San Jose California based band tours international-
ly and has a recording repertoire of over 500 songs and corridos
(ballads)
Grammy-nominated Paquita la del Barrio is a popular Mexican
singer of rancheras and other Mexican styles and is most fa-
mous for her advocacy against Mexicos machismo culture
which has made her popular especially with female audiences
She is known for her common song themes of women empow-
erment and man bashing Her signature phrase with which she
often teases male spectators in her shows is iquestMe estaacutes oyendo
inuacutetil (Are you listening good-for-nothing)
Aquarius Announces Second Annual
ldquoFeed a Familyrdquo Program Benefiting Local Families
ace|PLAY Members Can Contribute
Points Instead of Cash
For the second year in a row Aquarius Casino Resort presents
the ldquoFeed a Familyrdquo program that allows players to contribute
their ace|PLAY club points to help put a holiday meal on the
table of a tri-state family in need Players can contribute points
through Friday December 20 2013 ldquoLast year thanks to the
overwhelming generosity of our players we were able to help
more than 900 families through this groundbreaking programrdquo
said Aquarius Casino Resort General Manager Sean Ham-
mond ldquoGiving back to the community is an important part of
our culture at Aquarius and our players have embraced our
effortsrdquo said Kathy Hilderhof Vice President of Marketing and
Player Development at Aquarius For more info visit aquarius-
casinoresortcom and click on ace|PLAY $
Lo
s T
igre
s D
el N
ort
e P
aq
uit
a L
a D
el B
arr
io
Debbie ReynoldsmdashDec 4-7mdashRiverside
GlorianamdashDec 6mdashEdgewater
Holiday Dreams A Cirque SpectacularmdashDec 7mdashEdgewater
The Nutcracker Anaheim BalletmdashDec 12mdashRiverside
Charlie Daniels Band amp Montgomery GentrymdashDec 13mdashEdge
The DiamondsmdashDec 17-22mdashRiverside
Dirk ArthurmdashDec 27-30mdashHarrahrsquos
Mickey GilleymdashDec 27-31mdashRiverside
Frank Sinatra Jr Sinatra Sings SinatramdashDec 28mdashEdgewater
New Year FireworksmdashDec 31mdashRiverwalk by Colorado Belle
The Golden Boys starring Frankie Avalon Bobby Rydell and
Fabian FortemdashJan 4mdashEdgewater
Happy Birthday to The KingmdashJan 7mdashRiverside
Temptations Review with Dennis EdwardsmdashJan 11mdashEdge
Kingston TriomdashJan 14-19mdashRiverside
The FlamingosmdashJan 21-26mdashRiverside
Mickey GilleymdashFeb 3-8mdashRiverside
Oak Ridge BoysmdashFeb 10-16mdashRiverside
Paul AnkamdashFeb 15mdashEdgewater
Vicki Lawrence and MamamdashFeb 18-23mdashRiverside
Crystal GaylemdashFeb 27-Mar 2mdashRiverside
Larry Gatlin and The Gatlin BrothersmdashMar 4-9mdashRiverside
Eddie MoneymdashApr 11-14mdashRiverside
Vince GillmdashApr 19mdashRiverside
Great WhitemdashApr 25-27mdashRiverside
Los Lobos and Los Lonely BoysmdashApr 26mdashHarrahrsquos
CASINO ENTERTAINMENT Listings
38 Arizona Gaming Guide | December 2013 | azgamingguidecom
Apache Gold CasinomdashGlobe AZmdash8002722438
Cabaret Lounge
Live bands every weekend
BlueWater CasinomdashParker AZmdash8882433360
Dig Lounge
Variety including live bands karaoke amp DJsmdashDaily at 5pm
BlueWater Showroom
Wynona amp Big NoisemdashJan 25 2014
Kenny RogersmdashMar 22 2014
Casino ArizonamdashScottsdale AZmdash4808507777
The Showroom
Monday Night Showroom FootballmdashMondays during football season
Showstoppers Live Holiday SpectacularmdashNov 28-Dec21
The Whip-itsmdashDec 31
Strange Days (Doors Tribute)mdashJan 3-4
Pyromania (Def Leppard Tribute)mdashJan 10-11
Motley Cruersquod (Motley Crue Tribute)mdashJan 24-25
Queen Nation (Queen Tribute)mdashJan 31-Feb 1
The Arizona Room
Latin Fire Dance Nights (Learn to dance)mdashMon Tue from 6-8pm
Throwback ThursdaymdashThu from 9pm to 1am
Casino Del SolmdashTucson AZmdash5208386506
AVA Amphitheater
Tamal FestivalmdashDec 7
Cliff Castle CasinomdashCamp Verde AZmdash8003817568
Dragonfly Lounge
Variety including live bands karaoke amp DJsmdashLadies Night every Th
Open late on Fr amp Sa
Cocopah Resort CasinomdashSomerton AZmdash8002375687
Events
Los ApsonmdashDec 6-7
Karaoke with Bling BlingmdashWe-Fr at 8pm
La Vida Loca (Latin Music)mdashFr at 9pm
Variety of live music every Saturday night on the casino floor
Desert Diamond Casino ImdashTucson AZmdash8663329467
Monsoon Nightclub
Groovinrsquo FridaysmdashTucsons Funkiest Old School Dance Party
Noches CalientemdashSaturdays the hottest Tex Mex and Tejano music
Desert Diamond Casino IImdashSahuarita AZmdash8663329467
Sports Bar
Karaoke Night in the Sports BarmdashWednesdays 7-11pm
Live music or DJsmdashFridays amp Saturdays
Diamond Center
Sylvia Browne (Author amp Psychic)mdashDec 14
Stayinrsquo Alive (Bee Gees Tribute)mdashDec 28
STYXmdashJan 17 2014
Chris YoungmdashJan 18 2014
Fort McDowell CasinomdashFort McDowell AZmdash8008433678
Lucky 7 Saloon
Featuring a variety of live music every weekend
Events
New Yearrsquos Eve PartymdashDec 31
Harrahs Ak-Chin CasinomdashMaricopa AZmdash4808025000
The Lounge
Checkerrsquod PastmdashDec 6-7
The HamptonsmdashDec 13
Smooth GroovemdashDec 14
JJrsquosmdashDec 20-21
Chris JansonmdashDec 27
The DriftersmdashDec 28
Wild Wednesdays from Noon to 4pm fea tures Route 66 with
Danny DavismdashDec 4 Come Back BuddymdashDec 11 Band Stand
Shows 50rsquosmdashDec 18 Route 66mdashDec 29
Hot Latin Nights from 8pm to midnight on Thursdays fea tures
AzTexmdashDec 5 amp 19
New Yearrsquos CelebrationmdashDec 31 features The Rat Pack Returns at 6
Grammy-nominated Country singer and songwriter Chris
Young is returning to the Diamond Center on Saturday Janu-
ary 18 2014 for a special concert sponsored by KIIM 995 FM
Tickets start at $25 and are on sale now through Star Tickets
and at the casino Rewards Center Doors open at 7pm and the
show starts at 8pm
Drawn to the thrill of entertaining from an early age Chris
Young got his start in 2006 when he was declared the winner
of the TV talent show Nashville Star Hersquos topped the country
charts with hits like the Grammy-nominated Gettingrsquo You
Home Voices The Man I Want To Be and his platinum selling
single Tomorrow Young released his latest album AM in
September and has been touring with country superstar Brad
Paisley Chris Young last performed in the Diamond Center to
a sold out crowd in October of 2011
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoWersquore
thrilled to have Chris Young back in the Diamond Center to
share his unique Country sound Tickets sold out fast the last
time Chris played here so be sure to get yours earlyrdquo
Talking Stick Resort Presents
Roger Clyne amp The Peacemakers December 27-28 2013
Hometown favorites Roger Clyne amp The Peacemakers
are headed back to Arizona and to Talking Stick Resort
The rock-n-roll quartet will command the Showroom
stage on Dec 27-28 and perform such favorites
as Americano Green amp Dumb and Loco to Stay Sane For-
merly members of The Refreshments singer Roger
Clyne and drummer Paul PH Naffon created Roger
Clyne amp The Peacemakers in 1998 The Tempe-based
band would go on to release 10 albums and tour with
the likes of Johnny Cash Kid Rock and John Fogerty
Their latest album Unida Cantinardquo climbed to the num-
ber two spot on the Billboard Heatseekers charts and
peaked at number four on the 2011 iTunes Rock Al-
bums list Fans are in store for two nights of pure ener-
getic rock-n-roll as the band always delivers remarkable
performances Tickets for the concert are on sale now
Call 4808507777 and ask for the box office or visit their
website at talkingstickresortcom for more information
Editorrsquos Pick CASINO ENTERTAINMENT
azgamingguidecom | December 2013 | Arizona Gaming Guide 39
amp 8pm plus 56-Elvis Tribute at 10pm amp Midnight
Hon-Dah CasinomdashPinetop AZmdash8009298744
Timbers Lounge and Showroom
Munday FundaymdashComedy Show begins at 7pm
Live local talent Tuesday through Saturday
Lone Butte CasinomdashChandler AZmdash8009464452
Cascades Lounge
Phoenix area bands amp DJs offer free live entertainment
WemdashCountry Thmdash70rsquos Disco Funk FrmdashLatin SamdashTop 40Dance
Verona Chophouse
Talia Livemdash Saturdays 5-9pm
Sunday Jazz Brunch Livemdash10am-3pm
Mazatzal CasinomdashPayson AZmdash8007777529
Event Center
New Yearrsquos Eve Party with Night GroovemdashDec 31
New Yearrsquos Eve Lounge with Torres and HendrixmdashDec 31
Paradise CasinomdashYuma AZmdash8887774946
Sharkyrsquos Bar amp Bites
Featuring a variety of live music on the weekends
Quechan CasinomdashWinterhaven CAmdash8777832426
Sidewinders Bar amp Grill
Featuring a variety of live music on the weekends
Pipa Event Center
Paul Rodriguez Williams amp Lee Bobby LeemdashDec 13
Talking Stick ResortmdashScottsdale AZmdash4808507777
The Showroom amp Grand Ballroom
Aaron LewismdashDec 6
Vincente Fernandez JrmdashDec 7
Roger Clyne amp The PeacemakersmdashDec 27
STYXmdashJan 18 2014
Hot Tuna and Leon RussellmdashJan 24 2014
Twin Arrows Navajo CasinomdashFlagstaff AZmdash8559468946
Cover bands local regional amp headlining acts Call for info
Wild Horse Pass CasinomdashChandler AZmdash8009464452
AiRIA UnpluggedmdashLive music Fri amp Sat 4pm-2am
Encore LoungemdashFeaturing a variety of live music nightly
Classics With A TwistmdashFeaturing jazz music amp cocktails Thu-Sun
Showroom
DaughtrymdashDec 6
Eddie MoneymdashDec 7
Ana Barbara amp The Mariachi Sol de Mexico Jose FernandezmdashDec 13
Big Bad Voodoo DaddymdashDec 27
Chris Simpson and Adam Gropman (Comedy)mdashDec 28
PwerdrivemdashDec 31
AbbaFab (ABBA Tribute)mdashJan 4 2014
Yavapai CasinomdashPrescott AZmdash8007568744
Yavapai Cantina
Karaoke with Cruisinrsquo SusanmdashFr at 8pm-12am
Variety of live bands on Saturdays from 7 to 10pm Verify all details amp age restrictions (generally 21 amp over) for each event Venues times dates amp ticket
information are subject to change Photosimages copyright of the individual artist(s) photographer(s)
or venue(s) All Rights Reserved We are not responsible for incorrect missing or outdated information
40 Arizona Gaming Guide | December 2013 | azgamingguidecom
CASINO NIGHTLIFE
By Ramses Ja
manda Martinez aka DJ Juma is the newest jewel in Talk-
ing Stickrsquos crown Her mixes in the TSR Lounge have cap-
tivated partygoers for the past few months As a newer face I
felt I should introduce her to the readers of this column but
know that this goes way beyond a pretty face Juma is a skilled
DJ who has graced decks from coast to coast Now that she has
a new residency I thought Irsquod run a few questions by her
RJ How long have you been DJing
Irsquove been DJing since 2009 but Irsquove been messing around with it since
grade school I used to dress as Spinderella on Halloween I used to
make beats with my friends who were local artists thatrsquos what got me
started in music From there DJing just felt like a natural evolution of
my craft I have always felt very musically inclined so I am happy that
this is what I do for a living
RJ Tell me about your musical background
I started in radio way back in 2005 at 951 FM Latino Vibe Manic
Hispanic was the one who pulled me under his wing and showed me
how things worked I landed at Power 983 in 2008 and stayed there
until I made the move to 1015 JamZ In the mean time I started mak-
ing beats like I said and I guess being surrounded by so many talent-
ed DJs I started getting my equipment together and practicing
RJ What is your favorite type of music to spin
Irsquom the type to spin anything that people like to spin what makes peo-
ple move But my go-to music is usually 80s or 90s and of course
Spanish music because of my Latin background I guess that doesnrsquot
really answer the question but I guess my favorite music changes with
the crowd or the venue maybe even the time of year It just depends
Right now Irsquom spinning a lot of Top 40 and EDM because itrsquos really
working for my crowds
RJ Tell me about a typical night at the TSR Lounge at Talking
Stick
Im usually just paying attention to my mixes and the crowd Im
learning Im paying attention to my choices and selections Thats my
main focus I do it fearlessly because I never underestimate the audi-
ences ability to feel Music is the sixth element it brings nostalgia it
brings healing and it moves us I canrsquot feel anything but the music
A everything around me is a blur except the sound Its therapy for me
DJing has allowed me the chance to be free with no expectations espe-
cially from myself Its just about having fun at the party and I like
having fun at the party I see the audience make note of the atmos-
phere sometimes I listen to what the DJs did before me and I just basi-
cally remember that its about having fun and I free myself enough to
begin
RJ Any advice for anyone wanting to follow in your footsteps
A good DJ feels his or her groove and eventually gets a flow and begins
to connect with the music which connects to the audience In my case
Im a selector As Juma I select what I like People who come to groove
either love it or they learn it Theres a big difference between being a
DJ and being a selector I dont really even know if I consider myself a
DJ because DJing is a skill and an art form that is highly technical
Theres scratching involved theres blending involved theres accura-
cy and syncopation involved Those things Ive learned over time but
as a selector youre just narrating the emotions of the crowd I am
becoming a good DJ I am a great selector $
Talking Stick Resortrsquos TSR Lounge is located just downstairs
from the main casino floor in the Atrium The TSR Lounge fea-
tures a live DJ drink specials and a plush ambiance to enjoy
your weekends out Enjoy the party at the TSR Lounge every
weekend on Fridays from 8pm to 2am and Saturdays from 5pm
to 2am For more information visit talkingstickresortcom or
call 4808507777
Ramses Ja Rudi King-Taylor II
bullMusic DirectorOn-Air Host (3-7pm) for
KNRJ-FM 1011 The Beat
bullResident DJVJ for KTVK-3TV Friday 10am
bullHost of REDY Set Radio
bullOfficial Bum Squad DJ
bullDJ Vatican Member
bullFor more information on Ramses Ja visit his
website at wwwramsesjacom
Amanda Martinez DJ JUMA TSR
HOT DEALS
42 Arizona Gaming Guide | December 2013 | azgamingguidecom
Check out these great promotions we found for our read-
ers and fans No matter where you live in Arizona our
readers can take advantage of at least one of the items
listed below Put some cash in your pocket
Desert Diamond Casino Football Pickrsquoem Be one of 20 winners to predict the winning teams for
each Sunday and Monday NFL regular season games and
win $100-$500 in free play Then if you correctly predict
the winning teams in 197 or more 2013 NFL regular sea-
son games out of the 239 you could win $1000000
Mazatzal Hotel amp Casino Second Serving Tuesday Between 1pm and 5pm each Tuesday from now through
December 17 play at least $50 cash and receive $50 in
Bonus Maz Cash free play or play at least $100 cash and
receive $100 in Maz Cash free play Earn one reward each
week
Paradise Casino Toy amp Food Drive Now through December 15 bring in a new toy or food
item(s) with the original store receipt valued at $10 or
more (excluding tax) and receive up to $40 in Rewards
Play for your donation
Pick The Pros Be one of twenty weekly prize winners to pick the most
correct winning teams of the weekly NFL lineup includ-
ing a tie-breaker and win up to $100 in Rewards Play
Quechan Casino Resort Sunday Funday Sundays in December a lucky winner will be drawn eve-
ry 30 minutes from 12pm ndash 630pm for $100 in Rewards
Play And at 7pm one lucky winner will win $1000
Twin Arrows Navajo Casino Resort Holiday Room Special Now through December 27 players can enjoy a resort
room for only $59 plus tax per night from Sunday
through Thursday and $99 plus tax on Friday and Satur-
day When visiting on Tuesdays and Thursdays win up
to $2000 cash during the drawings held every half hour
from 7pm to 10pm $ For complete rules regulations and restrictions visit each casinorsquos players
club for more details Players must be 21 or older and donrsquot forget that casino
management reserves all rights with the promotions listed on this page
Apache Gold Casino Resort decides to
through the end of 2013
Did you get an offer for free play from a casino Through
December Apache Gold Casino Resort will double it
Buckyrsquos Casino In Prescott Presents
This exciting extension to 3-Card Poker gives players the
ability to use their cards and the dealerrsquos cards to make a
5-card poker hand with pays for 3-of-a-kind or better
44 Arizona Gaming Guide | December 2013 | azgamingguidecom
Casino Sessions Seats Smoke-Free Area Electronic Late Night
Apache Gold Su We Th at Noon Fr amp Sa at
7pm 1st Mo of the month at 7pm 200 No No No
BlueWater Mo-We 430pm Su at 1130am 400 Yes Yes No
Casino Arizona Mo-Su at 630pm
Daily Matinees at 1230pm 1000 Yes Yes
L8 Nite Bingo Fr amp Sa
Doors at 10pm Games at midnight
Casino Del Sol Daily at Noon 130 215 630 amp
715pm 600 Yes Yes Cosmic Bingo Sa at 11pm
Cocopah Daily at 130 amp 630pm 350 Yes Yes No
Desert Diamond I Th-Mo 130 2 6 630 amp 7pm 270 No Yes No
Fort McDowell Sa amp Su at 645am We-Mo at
9am Daily at 1230 amp 630pm 1275
Yes (2 sections enclosed or in
general seating)
Yes Fr amp Sa at 1210am
Call for Lunar Bingo schedule
Harrahrsquos Ak-Chin We-Su at 1130am 230 330
and 630pm 470 Yes Yes No
Lone Butte
Sa amp Su at 10am Noon 345
530pm Daily at Noon amp
630pm
750 Yes Yes BAD Bingo 2 Fr at 1130pm amp
BAD Bingo Sa at 1130pm
Mazatzal Mo-Th at Noon Tu amp Th at
630pm 280 Yes Yes No
Paradise Daily at 130 amp 6pm 300 Yes Yes Call for Kozmic Bingo
amp Other Special Dates
Vee Quiva Daily at Noon amp 630pm 366 Yes Yes Bingo Eclipse Sa at 11pm
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4am Sunday to 4am Monday
CASINO BINGO DIRECTORY
Green MPBingo Jackpot won for $27038 at Fort McDowell Casinorsquos Bingo Hall
Cheryl L won the $2703800 Green MPBingo progressive jackpot while playing at Fort
McDowell Casino in Phoenix AZ Playing on the PhD tablet from Planet Bingo Cheryl
won the big one for $2703800 against the 1 Vertical amp 1 Horizontal line pattern Fort
McDowell Casino has been awarding some of the largest MPBingo jackpots for almost 10
years Thousands of players have won millions of dollars
For more information about Fort McDowell Casino session times specials and events
phone 1-800-THE-FORT or visit fortmcdowellcasinocom $
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
1 7 8
5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
9 3 6
1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
26 Arizona Gaming Guide | December 2013 | azgamingguidecom
he Ferris Buellerrsquos Day Off slot by WMS embraces the
moviersquos credo that ldquolife moves pretty fast if you donrsquot
stop and look around once in a while you could miss itrdquo With
eight mini bonuses the game takes you through nearly all of the
memorable scenes from the classic 1980s movie
Picking bonuses spinning wheels and taking over the parade
in the Colossal Companion Spins feature will keep life interest-
ing Race to beat Principal Rooney and Ferrisrsquos mean sister Jean-
ie to the Bueller house in one exciting bonus Getting home be-
fore getting caught has never been this potentially lucrative
WMS recently implemented a brand new concept when devel-
oping their big brand name slot machines The basic idea is to
assign those employees in the game design division of the com-
pany who are really passionate about the brand to the game
Essentially the game designers behind this slot are all massive
Ferris Bueller fans Ultimately this approach translates into a
better representation of the movie in the slot
Beyond all the movie clips the custom voiceovers done by Edie
McClurg (Principal Rooneyrsquos secretary Grace) exclusively for
T
Bueller hellip Bueller hellip Bueller
this slot the music all the actorrsquos images there lies a slot filled
with fun and a lot of potential for big wins
The Colossal Companions Spins Feature is a random base game
feature and the main hook for the game Similar to the existing
Colossal Reels games by WMS the slot displays an extra set of reels to
the right of the main reel set Players now have a 35-line 5-reel
4-row reel set and a 75-line 5-reel 10-row reel set Any wins on
the Colossal Reels are doubled Bonus triggers are available on
both reel sets granting access to free spins or the Day Off Board
bonus screen Plus as in Colossal Reels any stacked wild sym-
bols on the main reel set transfer on to the Colossal Reels
Any three or more bonus symbols across both sets of reels trig-
ger the Colossal Free Spins bonus The Colossal Reels are availa-
ble during the free games and all pays on those reels are dou-
bled
The Day Off Board bonus screen is triggered during base game
or free game play by the car on the fifth reel The car then drives
up into the top screen and lands on a section of the board De-
pending on where the car stops indicates the awarded bonus
Players can expect credits or a wheel spin There are four wheels
to play (Ferris Wheel Cameron Wheel Rooney Wheel or
Sloane Wheel) each unlocking one of eight mini-bonuses based
on scenes from the film
They Bought It Pick one of three ways to fake an illness includ-
ing Fake a Stomach Cramp Moan and Wail or Lick Palms and
then receive credits
Bad Hair Day Pick a pencil from Gracersquos hair The longer the
pencil the more credits are awarded to the player
Work of Art Do you remember the museum scene Pick a paint-
ing for credits and a multiplier
Swing Batter Credits rack up while Cameron and Ferris hand
out at the ballpark ldquoSa-wing battardquo
Chez Quis This is a picking game set in the restaurant Players
Bet You Wonrsquot Believe This
Gaming regulators required some movie scenes in the slot to be edited
from PG-13 to PG
For licensing reasons the Red Wings logo on the hockey jersey worn by
Alan Ruck (Cameron) was removed and the Porsche convertible had to
appear as a red convertible with no association to Porsche
azgamingguidecom | December 2013 | Arizona Gaming Guide 27
select a sausage and have the ability to advance to pick for additional credits
Lucky Foot Rubbing the rabbit foot pays more and more credits
Car Trouble Fortunately the playerrsquos credit meter is also increasing and not de-
creasing like Ferris and Cameron want with the odometer of the ldquoborrowedrdquo car
On the Run This bonus is the highlight of all eight events Recreating the race
home Ferris Jeannie and Mr Rooney move (or lurch) towards their goal based on
which sneakers the player picks Make sure Ferris is home first to reap the highest
credit awards $
ALL OF THE
MEMORABLE SCENES
FROM THE CLASSIC
80s MOVIE
FERRIS BUELLERrsquoS Day Off TM 2013 Paramount Pictures All Rights Reserved
Insider Info
Penny Slot at 35 lines and a bonus Colossal Reel set with 75 extra lines
High bonus hit frequency WMS specifically wanted to capture the flavor of
the movie and put it into the slotrsquos game play (Lifersquos fastdont miss out)
Overall game hit frequency of 50 (Quite high for todayrsquos slots)
Payback percentages range from around 87 at the low end to 96 at the top
Play it right now at Talking Stick Resort
Plus itrsquos coming to Casino Arizona on Dec 3
Check our website for updates on new locations
CASINO DINING
At Wild Horse Pass Hotel amp Casino
Lone Butte Casino and Vee Quiva Hotel amp Casino
28 Arizona Gaming Guide | December 2013 | azgamingguidecom
Christmas Specials At Wild Horse Pass Hotel amp Casino Shularsquos Christmas Day Special
Wednesday December 25th 3pm to 8pm
$6599 per person includes Baby Spinach Salad with Pears Candied Walnuts
Bleu Cheese Crumbles Red Radish with Balsamic or Lobster Bisque 8oz
Shula Cut Filet Wild Mushroom Demi-Glaze Smoked Gouda Mashed Pota-
toes or Pan Seared Chilean Sea Bass with Wild Rice and Blood Orange Burre
Blanc and Chocolate Cake With Espresso Mint Sauce
Cafeacute 247 Christmas Day Special
Wednesday December 25th 11am to 8pm
$1795 per person includes Mixed Green Salad Grilled Pork Chop with Fruit
Chutney and Warm Bread Pudding
Christmas Specials At Lone Butte Casino Christmas Day Brunch At Verona Chophouse
Wednesday December 25th 11am to 6pm
$2999 per person includes Made-to-order Omelet Station Artisan Cured
Meats amp Cheeses Cocktail Shrimp Chilled Crab Claws Roasted Whole Turkey
with Traditional Gravy Salt Crusted Prime Rib Slow Cooked Tangerine
Glazed Ham Butter Whipped Potatoes Chocolate Covered Strawberries and
much more
Christmas Day Special At Cafeacute 247
Wednesday December 25th 11am to 8pm
$1299 per person includes Baby Field Green Salad with Candied Walnut and
Balsamic Vinaigrette Deep Fried Turkey or Citrus and Pineapple Glazed Ham
Creamed Corn Southern Mac rsquonrsquo Cheese Green Bean Casserole Roll and
Butter and Fresh Baked Slice of Apple Pecan or Pumpkin Pie with Whipped
Cream or a la mode
Christmas Specials At Vee Quiva Hotel amp Casino Ditkarsquos Christmas Day Menu
Wednesday December 25th Noon to 8pm
For only $3995 per person come and celebrate the Christmas Holiday with us
Enjoy the Freshest Ingredients and Finest Selection of USDA Prime Cuts
Your Choice of Caesar Salad Topped with Shredded Parmesan Cheese and
Garlic Croutons Mikersquos Salad Tossed with Pecans Goat Cheese Apples Cran-
berries with Fresh Balsamic Vinaigrette or the Wedge Salad Iceburg Lettuce
Topped With Apple Smoked Bacon Grape Tomatoes With Sliced Cucumber
and Topped with Danish Blue Cheese Dressing Sprinkled With Crumbled
Danish Blue Cheese or Enjoy Crab Bisque or Onion soup The Main course is
your choice of Grilled Lamb Chops with Mint Demi Glaze or 12oz of our Linz
Heritage Angus Prime Rib Slowly Roasted and Served with au jus Burgundy
Mushrooms and Creamy Horseradish Sauce Both Entreacutees Come with a Choice
of Creamed Spinach Creamed Corn Sauteacuteed Spinach and Mushrooms Fresh
Asparagus Sweet Mashed Potatoes or Mashed Red Skin Potatoes Finally
Indulge in Your Choice of Fresh Cregraveme Brule Peanut Butter Pie or Raspberry
Cheesecake
Coffee Shop 247 Christmas Eve
Tuesday December 24th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressings or
Cup of Broccoli Cheddar Soup Hand-Carved Roasted Pit Ham with Bourbon
Glaze served with Sweet Potato Mashed Roasted Butternut Squash served with
slice of Pecan Pie a la mode
Coffee Shop 247 Christmas Day
Wednesday December 25th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressing or
Creamy Chicken with Wild Rice Soup 8oz Roasted Prime Rib of Beef served to
your liking with au jus and Horseradish Sauce and Choice of Baked Potato or
Mashed Potatoes Fresh Medley of Vegetables and an Apple Crumb Tart
with Chantilly Cream for Dessert $
azgamingguidecom | November 2013 | Arizona Gaming Guide 29
30 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
ndian gaming is an economic powerhouse a recognized $27
billion industry within 237 Indian tribal casinos country-
wide that employ more than 650000 workers
What is not generally recognized is the paucity of Native Amer-
ican-owned business that supply goods and services to those
casinos --- an infinitely small number of Native-owned and op-
erated businesses that work with and profit from the estab-
lished gaming entities
In Arizona the Indian gaming industry amounts to some $17
billion Native gambling facilities are one of the top three indus-
tries in the entire state creating more than 15000 direct jobs and
in constant need of vendor assistance to keep them running
smoothly
Itrsquos big business a well-oiled machine in need of constant sup-
plies and services opportunities for small or start-up Native
business owners to position their fledgling efforts to be a part of
the action But if yoursquore an entrepreneur on the outside looking
in how do you get to become a player in the gaming game To
I
By Lee Allen
help answer that question a 4-member panel convened at the
recent Reservation Economic Summit conference at Wild Horse
Pass Hotel amp Casino in Chandler to conduct a Native 2 Native
seminar on the mysteries of gaming procurement and how
smaller players can also take a bite out of that industryrsquos eco-
nomic apple
While the gaming process is pretty similar from site to site pro-
curement processes may be unique from tribe to tribe and one
size may not fit all Creativity and flexibility may be required to
get recognized
rdquoThere are four culprits that impede Native American entrepre-
neursrdquo according to John James CEO of Gila River Gaming
Enterprises responsible for three tribally-owned gaming facili-
ties
ldquoNot enough economic infrastructure or start-up capitol is one
pitfall Inadequate strategic partnerships is another begging the
question --- why go it alone when therersquos strength in unity Be-
ginning businesses often lack specifics about important things
Left to right Debra GriffinmdashPresident of the Gila River Gaming Enterprises Board of Directors Derrick WatchmanmdashNavajo National Gaming Enterprises CEO and
Chairman of the Board of the National Council on American Indian Enterprise Development John JamesmdashCEO of Gila River Gaming Enterprises
TRIBAL NEWS
azgamingguidecom | December 2013 | Arizona Gaming Guide 31
like product pricing placement and promotion Therersquos an
admitted lack of expertise in a fledgling small business but you
donrsquot have to be an expert you just need the right channels to
find the necessary resources Overcome these problem areas and
you can live the dream of your imaginationrdquo
ldquoAlthough individual tribal casinos across the country frequent-
ly operate in unique fashion with dissimilar protocols they all
represent the established well-capitalized licensed provider
that understands the gaming industryrdquo said Derrick Watch-
man Navajo National Gaming Enterprises CEO and Chairman
of the Board of the National Council on American Indian Enter-
prise Development
But the big guys need the little guys to make things work ldquoWe
use businesses to operate our businessrdquo is how Judy Ferreira
Deputy Director of the Arizona Indian Gaming Association put
it
For instance says Watchman ldquoMost of us go with the big gen-
eral contractors but in order to get construction underway you
need support services --- things like trucking and trade input
that could be done by Native sub-contractors Operationally
furnishings and equipment or cleaning services could be pur-
chased from Native-owned businessesrdquo
Moderator Kenneth Manuel noted that Gila River Gaming En-
terprise is trying to bridge the ldquowe need you can providerdquo gap
with their program created to assist would-be entrepreneurs
ldquoThe program is designed to help community members looking
to start their own businesses to help supply our needs and itrsquos a
model that seems to be paying off as a number of Gila River
vendors are already on boardrdquo
In addition to site-specific training for enterprising Native busi-
nessmen and women the panel offered nuggets of good advice
All panelists nodded in agreement when the subject of network-
ing came up ldquoA lot of times people donrsquot know about existing
tribal businessesrdquo said Ferreira
ldquoCasinos require a lot of product but wersquore a competitive busi-
ness because revenue generation goes back to the triberdquo said
Debra Griffin President of the Gila River Gaming Enterprises
Board of Directors ldquoWe need competitive pricing for what we
buy in order to guarantee that tribal returnrdquo
The ability to respond is another prerequisite ldquoCasinos arenrsquot
an 8-to-5 businessrdquo said Watchman ldquoWersquore a 247365 opera-
tion If we need something on a Saturday night at midnight our
vendors need to make sure they can provide itrdquo
In assessing the keys to success for Native start-ups James
summed it up ldquoAt the end of the day if yoursquove got the right
product in the right market priced and promoted correctly all
the engines will be whistling the same happy tunerdquo For more
info on the event and the organization visit ncaiedorg $
32 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
istorians have immortalized Horace Greeleyrsquos words
ldquoGo West young man go Westrdquo Today his advice
would probably include the admonition ldquoLook to
south-of-the-border business folks look Southrdquo
This view toward Mexico was the theme for Business Beyond
Borders the recent Arizona Indian Gaming Associationrsquos annu-
al conference and EXPO held in Tucson Representing 17 of the
22 federally-recognized tribes in the state (that encompass more
than 90 of Indian people living on Arizona reservations) the
AIGA is a major player in Grand Canyon state gaming
ldquoMexico is important to Arizona in general --- and Indian casi-
nos in particular --- because Mexican visitors represent an excel-
lent target market for Southern Arizonarsquos gaming industry
most especially the Pascua Yaqui Casino Del Sol Resort and
Casino and Casino of the Sun as well as the three area Tohono
Orsquoodham properties --- their hotel and casino in Tucson another
casino in Sahuarita and a smaller casino in Whyrdquo says AIGA
Executive Director Valerie Spicer
ldquoItrsquos only been 10 years since Arizonarsquos gaming compact with
tribes was signed and the Arizona Benefits Fund was estab-
lished and wersquore already approaching the billion dollar mark in
contributions back to the state and its citizensrdquo Spicer said
Similar success stories are being reported nationwide among the
420 gaming facilities owned by 240 tribes in 28 states an eco-
nomic development effort that has resulted in the creation of
700000 jobs nationally (with 15000 of them in Arizona)
The three-day gathering in the Old Pueblo was held just 60
miles from the USMexico border --- billed as The Southwestrsquos
Foremost Gaming and Business Summit and Trade Show ---
that drew together some 300 tribal leaders casino executives
and business leaders from across the country to conceptualize a
gaming industryrsquos approach to cross-cultural marketing in or-
der to do business with Mexico
ldquoTherersquos no other conference like this in Indian Country focus-
ing on gaming and businessrdquo according to Spicer ldquoTribes want
to spur more economic development and businesses want to
learn how to partner with tribes This forum connects tribal en-
terprises with potential business partners for the benefit of allrdquo
Economic developer and international trade expert Felipe Gar-
cia of Visit Tucson was the keynote speaker ldquoNewly-released
statistics show 22 million people cross into Arizona from Mexi-
co every year --- thatrsquos 50000 travelers per day every day ---
and the World Tourism Organization is predicting the number
of people who cross international borders will double by 2030rdquo
he told conference attendees
ldquoThese are real people with real discretionary income That im-
pact in Southern Arizona is huge In Pima County alone it rep-
resents $1 billion dollars added to the local economy every year
mostly from shoppingrdquo
Citing a Mexican Visitors to Arizona study done by the Eller
College of Management at the University of Arizona Garcia
noted that 64 of all Mexican visitors to Arizona come here for
a leisure-time vacation and to shop
ldquoFrom a gaming industry standpoint casinos are missing a
good bet if they donrsquot focus more frequently on that South-of-
the-Border opportunity These visitors range from high-end
travelers who fly here on private airplanes to middle-class folks
with visas who have cash in their pockets and no aversion to
spending it
Terry Rambler who chairs the AIGA the Inter-Tribal Council of
Arizona and the San Carlos Apache Tribe noted ldquoThese are
tribes working together as a family to make the future better
This is how things are done working together to build a model
of cooperation that can be used in other economic venturesrdquo
For more info on the AIGA visit azindiangamingorg $
AIGA EXPO Luncheon Speaker Notah Begay III
(Navajo) is a pro golfer with 4 PGA tournament
wins and current entrepreneur of Kiva Sun Foods
H By Lee Allen
Left to Right Valerie SpicermdashDirector of the AIGA
Peter YucupiciomdashChairman of the Pascua Yaqui
Tribe Notah Begay IIImdashPGA golfer
Terry RamblermdashChairman of the AIGA Chairman
of the Inter-Tribal Council of Arizona and Chair-
man of the San Carlos Apache Tribe
34 Arizona Gaming Guide | December 2013 | azgamingguidecom
LAUGHLIN NEVADA Directory amp Gaming Statistics
Aquarius Casino Resort
800662LUCK
aquariuscasinoresortcom
1250+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps keno race
sports book
Avi Resort amp Casino
(Fort Mojave Tribe)
8004300721
avicasinocom
1000+ slots bingo blackjack table
games craps roulette poker room
keno racesports book KidsQuest
Colorado Belle Hotel Casino
8774600777
coloradobellecom
750+ slots blackjack table games
craps roulette poker room keno
racesports book Build your own
amazing burger at Pintrsquos Brewery
Riverside Resort Hotel amp Casino
8002273849
riversideresortcom
1300+ slots no smoking slot area
high limit slots area bingo black-
jack table games craps roulette
poker room keno racesports book
Pioneer Hotel amp Gambling Hall
8006343469
pioneerlaughlincom
490 slots blackjack table games
craps roulette sports book Make
sure to check out the video poker amp
reel slots
Harrahrsquos Laughlin
8004478700
harrahslaughlincom
900+ slots no smoking slot area
high limit slots area blackjack table
games craps roulette poker room
live keno racesports book
Golden Nugget Laughlin
8002371739
goldennuggetcomlaughlin
1000+ slots blackjack table games
craps roulette poker room sports
book Sign up for the playerrsquos club
and spin for free play
Edgewater Hotel Casino
8006774837
edgewater-casinocom
750+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps racesports
book Great all-around casino
We are not responsible for incorrect missing or outdated information To inform us of
updates please email editorazgamingguidecom The Nevada Gaming Control Board
publishes statistics on casino gaming activity in Nevada according to their statersquos gaming
regulations The most current data for Laughlin at press time is from three months prior
A negative hold percentage indicates that game overpaid during the stated month
Tropicana Laughlin
8002436846
tropicanaxcom
1000+ slots blackjack table games
craps roulette and a sports book
Stop in for lunch at Carnegiersquos or
the Poolside Cafeacute and enjoy the food
River Palms Resort Casino
8777877256
river-palmscom
550+ slots bingo blackjack table
games craps roulette sports book
Donrsquot miss the view of the river from
Dennyrsquos
Slots Hold Tables Hold
Loose $1 409 Craps 1371
25cent 481 Blackjack 21 1583
$5 527 Roulette 1900
Multi-Denom 565 Other Table Games 2456
5cent 609 Pai Gow Poker 2470
1cent 1049 Let It Ride 2549
Megabucks 1123 Three Card Poker 3390
Tight $25 1507
Other Hold Revenue Dollars
Loose Sports Pools 1489 Slots 291 mil
Race Books 1521 Tables 30 mil
Tight Live Keno 2835 Other 07 mil
Laughlinrsquos Gaming Statistics September 2013
36 Arizona Gaming Guide | December 2013 | azgamingguidecom
All-You-Can-Eat Baby Back Ribs Only $1295
During your next trip to Laughlin make sure to stop in at The Pioneer Hotel amp Gambling Hall for delicious All-You-Can-Eat
Baby Back Ribs for $1295 at the Boarding House Restaurant served from 4-9pm every Saturday Other specials include Steak amp
Lobster meal for only $1595 on Thursdays Prime Rib or Shrimp Scampi for $1595 on Fridays and their award-winning
Champagne Brunch for $1195 every Sunday from 8am-1pm For more information call 18555252125
LAUGHLIN NEVADA News
News LAUGHLIN NEVADA
azgamingguidecom | December 2013 | Arizona Gaming Guide 37
Laughlin Event Center Presents
Fourteen-time nominated and five-time Latin Grammy Award
winners Los Tigres Del Norte will perform live in concert Satur-
day May 3 2014 in the all new Laughlin Event Center Paquita
la del Barrio will open for Los Tigres Tickets from $30 will be
available at edgewater-casinocom soon Los Tigres del Nortersquos
ldquoNortentildeordquo music with its polka roots is blended with stories of
social injustice and news They have recorded more than 55
albums that have earned Gold and Platinum Records in the
United States and Mexico and have sold more than 32 million
records The San Jose California based band tours international-
ly and has a recording repertoire of over 500 songs and corridos
(ballads)
Grammy-nominated Paquita la del Barrio is a popular Mexican
singer of rancheras and other Mexican styles and is most fa-
mous for her advocacy against Mexicos machismo culture
which has made her popular especially with female audiences
She is known for her common song themes of women empow-
erment and man bashing Her signature phrase with which she
often teases male spectators in her shows is iquestMe estaacutes oyendo
inuacutetil (Are you listening good-for-nothing)
Aquarius Announces Second Annual
ldquoFeed a Familyrdquo Program Benefiting Local Families
ace|PLAY Members Can Contribute
Points Instead of Cash
For the second year in a row Aquarius Casino Resort presents
the ldquoFeed a Familyrdquo program that allows players to contribute
their ace|PLAY club points to help put a holiday meal on the
table of a tri-state family in need Players can contribute points
through Friday December 20 2013 ldquoLast year thanks to the
overwhelming generosity of our players we were able to help
more than 900 families through this groundbreaking programrdquo
said Aquarius Casino Resort General Manager Sean Ham-
mond ldquoGiving back to the community is an important part of
our culture at Aquarius and our players have embraced our
effortsrdquo said Kathy Hilderhof Vice President of Marketing and
Player Development at Aquarius For more info visit aquarius-
casinoresortcom and click on ace|PLAY $
Lo
s T
igre
s D
el N
ort
e P
aq
uit
a L
a D
el B
arr
io
Debbie ReynoldsmdashDec 4-7mdashRiverside
GlorianamdashDec 6mdashEdgewater
Holiday Dreams A Cirque SpectacularmdashDec 7mdashEdgewater
The Nutcracker Anaheim BalletmdashDec 12mdashRiverside
Charlie Daniels Band amp Montgomery GentrymdashDec 13mdashEdge
The DiamondsmdashDec 17-22mdashRiverside
Dirk ArthurmdashDec 27-30mdashHarrahrsquos
Mickey GilleymdashDec 27-31mdashRiverside
Frank Sinatra Jr Sinatra Sings SinatramdashDec 28mdashEdgewater
New Year FireworksmdashDec 31mdashRiverwalk by Colorado Belle
The Golden Boys starring Frankie Avalon Bobby Rydell and
Fabian FortemdashJan 4mdashEdgewater
Happy Birthday to The KingmdashJan 7mdashRiverside
Temptations Review with Dennis EdwardsmdashJan 11mdashEdge
Kingston TriomdashJan 14-19mdashRiverside
The FlamingosmdashJan 21-26mdashRiverside
Mickey GilleymdashFeb 3-8mdashRiverside
Oak Ridge BoysmdashFeb 10-16mdashRiverside
Paul AnkamdashFeb 15mdashEdgewater
Vicki Lawrence and MamamdashFeb 18-23mdashRiverside
Crystal GaylemdashFeb 27-Mar 2mdashRiverside
Larry Gatlin and The Gatlin BrothersmdashMar 4-9mdashRiverside
Eddie MoneymdashApr 11-14mdashRiverside
Vince GillmdashApr 19mdashRiverside
Great WhitemdashApr 25-27mdashRiverside
Los Lobos and Los Lonely BoysmdashApr 26mdashHarrahrsquos
CASINO ENTERTAINMENT Listings
38 Arizona Gaming Guide | December 2013 | azgamingguidecom
Apache Gold CasinomdashGlobe AZmdash8002722438
Cabaret Lounge
Live bands every weekend
BlueWater CasinomdashParker AZmdash8882433360
Dig Lounge
Variety including live bands karaoke amp DJsmdashDaily at 5pm
BlueWater Showroom
Wynona amp Big NoisemdashJan 25 2014
Kenny RogersmdashMar 22 2014
Casino ArizonamdashScottsdale AZmdash4808507777
The Showroom
Monday Night Showroom FootballmdashMondays during football season
Showstoppers Live Holiday SpectacularmdashNov 28-Dec21
The Whip-itsmdashDec 31
Strange Days (Doors Tribute)mdashJan 3-4
Pyromania (Def Leppard Tribute)mdashJan 10-11
Motley Cruersquod (Motley Crue Tribute)mdashJan 24-25
Queen Nation (Queen Tribute)mdashJan 31-Feb 1
The Arizona Room
Latin Fire Dance Nights (Learn to dance)mdashMon Tue from 6-8pm
Throwback ThursdaymdashThu from 9pm to 1am
Casino Del SolmdashTucson AZmdash5208386506
AVA Amphitheater
Tamal FestivalmdashDec 7
Cliff Castle CasinomdashCamp Verde AZmdash8003817568
Dragonfly Lounge
Variety including live bands karaoke amp DJsmdashLadies Night every Th
Open late on Fr amp Sa
Cocopah Resort CasinomdashSomerton AZmdash8002375687
Events
Los ApsonmdashDec 6-7
Karaoke with Bling BlingmdashWe-Fr at 8pm
La Vida Loca (Latin Music)mdashFr at 9pm
Variety of live music every Saturday night on the casino floor
Desert Diamond Casino ImdashTucson AZmdash8663329467
Monsoon Nightclub
Groovinrsquo FridaysmdashTucsons Funkiest Old School Dance Party
Noches CalientemdashSaturdays the hottest Tex Mex and Tejano music
Desert Diamond Casino IImdashSahuarita AZmdash8663329467
Sports Bar
Karaoke Night in the Sports BarmdashWednesdays 7-11pm
Live music or DJsmdashFridays amp Saturdays
Diamond Center
Sylvia Browne (Author amp Psychic)mdashDec 14
Stayinrsquo Alive (Bee Gees Tribute)mdashDec 28
STYXmdashJan 17 2014
Chris YoungmdashJan 18 2014
Fort McDowell CasinomdashFort McDowell AZmdash8008433678
Lucky 7 Saloon
Featuring a variety of live music every weekend
Events
New Yearrsquos Eve PartymdashDec 31
Harrahs Ak-Chin CasinomdashMaricopa AZmdash4808025000
The Lounge
Checkerrsquod PastmdashDec 6-7
The HamptonsmdashDec 13
Smooth GroovemdashDec 14
JJrsquosmdashDec 20-21
Chris JansonmdashDec 27
The DriftersmdashDec 28
Wild Wednesdays from Noon to 4pm fea tures Route 66 with
Danny DavismdashDec 4 Come Back BuddymdashDec 11 Band Stand
Shows 50rsquosmdashDec 18 Route 66mdashDec 29
Hot Latin Nights from 8pm to midnight on Thursdays fea tures
AzTexmdashDec 5 amp 19
New Yearrsquos CelebrationmdashDec 31 features The Rat Pack Returns at 6
Grammy-nominated Country singer and songwriter Chris
Young is returning to the Diamond Center on Saturday Janu-
ary 18 2014 for a special concert sponsored by KIIM 995 FM
Tickets start at $25 and are on sale now through Star Tickets
and at the casino Rewards Center Doors open at 7pm and the
show starts at 8pm
Drawn to the thrill of entertaining from an early age Chris
Young got his start in 2006 when he was declared the winner
of the TV talent show Nashville Star Hersquos topped the country
charts with hits like the Grammy-nominated Gettingrsquo You
Home Voices The Man I Want To Be and his platinum selling
single Tomorrow Young released his latest album AM in
September and has been touring with country superstar Brad
Paisley Chris Young last performed in the Diamond Center to
a sold out crowd in October of 2011
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoWersquore
thrilled to have Chris Young back in the Diamond Center to
share his unique Country sound Tickets sold out fast the last
time Chris played here so be sure to get yours earlyrdquo
Talking Stick Resort Presents
Roger Clyne amp The Peacemakers December 27-28 2013
Hometown favorites Roger Clyne amp The Peacemakers
are headed back to Arizona and to Talking Stick Resort
The rock-n-roll quartet will command the Showroom
stage on Dec 27-28 and perform such favorites
as Americano Green amp Dumb and Loco to Stay Sane For-
merly members of The Refreshments singer Roger
Clyne and drummer Paul PH Naffon created Roger
Clyne amp The Peacemakers in 1998 The Tempe-based
band would go on to release 10 albums and tour with
the likes of Johnny Cash Kid Rock and John Fogerty
Their latest album Unida Cantinardquo climbed to the num-
ber two spot on the Billboard Heatseekers charts and
peaked at number four on the 2011 iTunes Rock Al-
bums list Fans are in store for two nights of pure ener-
getic rock-n-roll as the band always delivers remarkable
performances Tickets for the concert are on sale now
Call 4808507777 and ask for the box office or visit their
website at talkingstickresortcom for more information
Editorrsquos Pick CASINO ENTERTAINMENT
azgamingguidecom | December 2013 | Arizona Gaming Guide 39
amp 8pm plus 56-Elvis Tribute at 10pm amp Midnight
Hon-Dah CasinomdashPinetop AZmdash8009298744
Timbers Lounge and Showroom
Munday FundaymdashComedy Show begins at 7pm
Live local talent Tuesday through Saturday
Lone Butte CasinomdashChandler AZmdash8009464452
Cascades Lounge
Phoenix area bands amp DJs offer free live entertainment
WemdashCountry Thmdash70rsquos Disco Funk FrmdashLatin SamdashTop 40Dance
Verona Chophouse
Talia Livemdash Saturdays 5-9pm
Sunday Jazz Brunch Livemdash10am-3pm
Mazatzal CasinomdashPayson AZmdash8007777529
Event Center
New Yearrsquos Eve Party with Night GroovemdashDec 31
New Yearrsquos Eve Lounge with Torres and HendrixmdashDec 31
Paradise CasinomdashYuma AZmdash8887774946
Sharkyrsquos Bar amp Bites
Featuring a variety of live music on the weekends
Quechan CasinomdashWinterhaven CAmdash8777832426
Sidewinders Bar amp Grill
Featuring a variety of live music on the weekends
Pipa Event Center
Paul Rodriguez Williams amp Lee Bobby LeemdashDec 13
Talking Stick ResortmdashScottsdale AZmdash4808507777
The Showroom amp Grand Ballroom
Aaron LewismdashDec 6
Vincente Fernandez JrmdashDec 7
Roger Clyne amp The PeacemakersmdashDec 27
STYXmdashJan 18 2014
Hot Tuna and Leon RussellmdashJan 24 2014
Twin Arrows Navajo CasinomdashFlagstaff AZmdash8559468946
Cover bands local regional amp headlining acts Call for info
Wild Horse Pass CasinomdashChandler AZmdash8009464452
AiRIA UnpluggedmdashLive music Fri amp Sat 4pm-2am
Encore LoungemdashFeaturing a variety of live music nightly
Classics With A TwistmdashFeaturing jazz music amp cocktails Thu-Sun
Showroom
DaughtrymdashDec 6
Eddie MoneymdashDec 7
Ana Barbara amp The Mariachi Sol de Mexico Jose FernandezmdashDec 13
Big Bad Voodoo DaddymdashDec 27
Chris Simpson and Adam Gropman (Comedy)mdashDec 28
PwerdrivemdashDec 31
AbbaFab (ABBA Tribute)mdashJan 4 2014
Yavapai CasinomdashPrescott AZmdash8007568744
Yavapai Cantina
Karaoke with Cruisinrsquo SusanmdashFr at 8pm-12am
Variety of live bands on Saturdays from 7 to 10pm Verify all details amp age restrictions (generally 21 amp over) for each event Venues times dates amp ticket
information are subject to change Photosimages copyright of the individual artist(s) photographer(s)
or venue(s) All Rights Reserved We are not responsible for incorrect missing or outdated information
40 Arizona Gaming Guide | December 2013 | azgamingguidecom
CASINO NIGHTLIFE
By Ramses Ja
manda Martinez aka DJ Juma is the newest jewel in Talk-
ing Stickrsquos crown Her mixes in the TSR Lounge have cap-
tivated partygoers for the past few months As a newer face I
felt I should introduce her to the readers of this column but
know that this goes way beyond a pretty face Juma is a skilled
DJ who has graced decks from coast to coast Now that she has
a new residency I thought Irsquod run a few questions by her
RJ How long have you been DJing
Irsquove been DJing since 2009 but Irsquove been messing around with it since
grade school I used to dress as Spinderella on Halloween I used to
make beats with my friends who were local artists thatrsquos what got me
started in music From there DJing just felt like a natural evolution of
my craft I have always felt very musically inclined so I am happy that
this is what I do for a living
RJ Tell me about your musical background
I started in radio way back in 2005 at 951 FM Latino Vibe Manic
Hispanic was the one who pulled me under his wing and showed me
how things worked I landed at Power 983 in 2008 and stayed there
until I made the move to 1015 JamZ In the mean time I started mak-
ing beats like I said and I guess being surrounded by so many talent-
ed DJs I started getting my equipment together and practicing
RJ What is your favorite type of music to spin
Irsquom the type to spin anything that people like to spin what makes peo-
ple move But my go-to music is usually 80s or 90s and of course
Spanish music because of my Latin background I guess that doesnrsquot
really answer the question but I guess my favorite music changes with
the crowd or the venue maybe even the time of year It just depends
Right now Irsquom spinning a lot of Top 40 and EDM because itrsquos really
working for my crowds
RJ Tell me about a typical night at the TSR Lounge at Talking
Stick
Im usually just paying attention to my mixes and the crowd Im
learning Im paying attention to my choices and selections Thats my
main focus I do it fearlessly because I never underestimate the audi-
ences ability to feel Music is the sixth element it brings nostalgia it
brings healing and it moves us I canrsquot feel anything but the music
A everything around me is a blur except the sound Its therapy for me
DJing has allowed me the chance to be free with no expectations espe-
cially from myself Its just about having fun at the party and I like
having fun at the party I see the audience make note of the atmos-
phere sometimes I listen to what the DJs did before me and I just basi-
cally remember that its about having fun and I free myself enough to
begin
RJ Any advice for anyone wanting to follow in your footsteps
A good DJ feels his or her groove and eventually gets a flow and begins
to connect with the music which connects to the audience In my case
Im a selector As Juma I select what I like People who come to groove
either love it or they learn it Theres a big difference between being a
DJ and being a selector I dont really even know if I consider myself a
DJ because DJing is a skill and an art form that is highly technical
Theres scratching involved theres blending involved theres accura-
cy and syncopation involved Those things Ive learned over time but
as a selector youre just narrating the emotions of the crowd I am
becoming a good DJ I am a great selector $
Talking Stick Resortrsquos TSR Lounge is located just downstairs
from the main casino floor in the Atrium The TSR Lounge fea-
tures a live DJ drink specials and a plush ambiance to enjoy
your weekends out Enjoy the party at the TSR Lounge every
weekend on Fridays from 8pm to 2am and Saturdays from 5pm
to 2am For more information visit talkingstickresortcom or
call 4808507777
Ramses Ja Rudi King-Taylor II
bullMusic DirectorOn-Air Host (3-7pm) for
KNRJ-FM 1011 The Beat
bullResident DJVJ for KTVK-3TV Friday 10am
bullHost of REDY Set Radio
bullOfficial Bum Squad DJ
bullDJ Vatican Member
bullFor more information on Ramses Ja visit his
website at wwwramsesjacom
Amanda Martinez DJ JUMA TSR
HOT DEALS
42 Arizona Gaming Guide | December 2013 | azgamingguidecom
Check out these great promotions we found for our read-
ers and fans No matter where you live in Arizona our
readers can take advantage of at least one of the items
listed below Put some cash in your pocket
Desert Diamond Casino Football Pickrsquoem Be one of 20 winners to predict the winning teams for
each Sunday and Monday NFL regular season games and
win $100-$500 in free play Then if you correctly predict
the winning teams in 197 or more 2013 NFL regular sea-
son games out of the 239 you could win $1000000
Mazatzal Hotel amp Casino Second Serving Tuesday Between 1pm and 5pm each Tuesday from now through
December 17 play at least $50 cash and receive $50 in
Bonus Maz Cash free play or play at least $100 cash and
receive $100 in Maz Cash free play Earn one reward each
week
Paradise Casino Toy amp Food Drive Now through December 15 bring in a new toy or food
item(s) with the original store receipt valued at $10 or
more (excluding tax) and receive up to $40 in Rewards
Play for your donation
Pick The Pros Be one of twenty weekly prize winners to pick the most
correct winning teams of the weekly NFL lineup includ-
ing a tie-breaker and win up to $100 in Rewards Play
Quechan Casino Resort Sunday Funday Sundays in December a lucky winner will be drawn eve-
ry 30 minutes from 12pm ndash 630pm for $100 in Rewards
Play And at 7pm one lucky winner will win $1000
Twin Arrows Navajo Casino Resort Holiday Room Special Now through December 27 players can enjoy a resort
room for only $59 plus tax per night from Sunday
through Thursday and $99 plus tax on Friday and Satur-
day When visiting on Tuesdays and Thursdays win up
to $2000 cash during the drawings held every half hour
from 7pm to 10pm $ For complete rules regulations and restrictions visit each casinorsquos players
club for more details Players must be 21 or older and donrsquot forget that casino
management reserves all rights with the promotions listed on this page
Apache Gold Casino Resort decides to
through the end of 2013
Did you get an offer for free play from a casino Through
December Apache Gold Casino Resort will double it
Buckyrsquos Casino In Prescott Presents
This exciting extension to 3-Card Poker gives players the
ability to use their cards and the dealerrsquos cards to make a
5-card poker hand with pays for 3-of-a-kind or better
44 Arizona Gaming Guide | December 2013 | azgamingguidecom
Casino Sessions Seats Smoke-Free Area Electronic Late Night
Apache Gold Su We Th at Noon Fr amp Sa at
7pm 1st Mo of the month at 7pm 200 No No No
BlueWater Mo-We 430pm Su at 1130am 400 Yes Yes No
Casino Arizona Mo-Su at 630pm
Daily Matinees at 1230pm 1000 Yes Yes
L8 Nite Bingo Fr amp Sa
Doors at 10pm Games at midnight
Casino Del Sol Daily at Noon 130 215 630 amp
715pm 600 Yes Yes Cosmic Bingo Sa at 11pm
Cocopah Daily at 130 amp 630pm 350 Yes Yes No
Desert Diamond I Th-Mo 130 2 6 630 amp 7pm 270 No Yes No
Fort McDowell Sa amp Su at 645am We-Mo at
9am Daily at 1230 amp 630pm 1275
Yes (2 sections enclosed or in
general seating)
Yes Fr amp Sa at 1210am
Call for Lunar Bingo schedule
Harrahrsquos Ak-Chin We-Su at 1130am 230 330
and 630pm 470 Yes Yes No
Lone Butte
Sa amp Su at 10am Noon 345
530pm Daily at Noon amp
630pm
750 Yes Yes BAD Bingo 2 Fr at 1130pm amp
BAD Bingo Sa at 1130pm
Mazatzal Mo-Th at Noon Tu amp Th at
630pm 280 Yes Yes No
Paradise Daily at 130 amp 6pm 300 Yes Yes Call for Kozmic Bingo
amp Other Special Dates
Vee Quiva Daily at Noon amp 630pm 366 Yes Yes Bingo Eclipse Sa at 11pm
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4am Sunday to 4am Monday
CASINO BINGO DIRECTORY
Green MPBingo Jackpot won for $27038 at Fort McDowell Casinorsquos Bingo Hall
Cheryl L won the $2703800 Green MPBingo progressive jackpot while playing at Fort
McDowell Casino in Phoenix AZ Playing on the PhD tablet from Planet Bingo Cheryl
won the big one for $2703800 against the 1 Vertical amp 1 Horizontal line pattern Fort
McDowell Casino has been awarding some of the largest MPBingo jackpots for almost 10
years Thousands of players have won millions of dollars
For more information about Fort McDowell Casino session times specials and events
phone 1-800-THE-FORT or visit fortmcdowellcasinocom $
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
1 7 8
5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
9 3 6
1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
azgamingguidecom | December 2013 | Arizona Gaming Guide 27
select a sausage and have the ability to advance to pick for additional credits
Lucky Foot Rubbing the rabbit foot pays more and more credits
Car Trouble Fortunately the playerrsquos credit meter is also increasing and not de-
creasing like Ferris and Cameron want with the odometer of the ldquoborrowedrdquo car
On the Run This bonus is the highlight of all eight events Recreating the race
home Ferris Jeannie and Mr Rooney move (or lurch) towards their goal based on
which sneakers the player picks Make sure Ferris is home first to reap the highest
credit awards $
ALL OF THE
MEMORABLE SCENES
FROM THE CLASSIC
80s MOVIE
FERRIS BUELLERrsquoS Day Off TM 2013 Paramount Pictures All Rights Reserved
Insider Info
Penny Slot at 35 lines and a bonus Colossal Reel set with 75 extra lines
High bonus hit frequency WMS specifically wanted to capture the flavor of
the movie and put it into the slotrsquos game play (Lifersquos fastdont miss out)
Overall game hit frequency of 50 (Quite high for todayrsquos slots)
Payback percentages range from around 87 at the low end to 96 at the top
Play it right now at Talking Stick Resort
Plus itrsquos coming to Casino Arizona on Dec 3
Check our website for updates on new locations
CASINO DINING
At Wild Horse Pass Hotel amp Casino
Lone Butte Casino and Vee Quiva Hotel amp Casino
28 Arizona Gaming Guide | December 2013 | azgamingguidecom
Christmas Specials At Wild Horse Pass Hotel amp Casino Shularsquos Christmas Day Special
Wednesday December 25th 3pm to 8pm
$6599 per person includes Baby Spinach Salad with Pears Candied Walnuts
Bleu Cheese Crumbles Red Radish with Balsamic or Lobster Bisque 8oz
Shula Cut Filet Wild Mushroom Demi-Glaze Smoked Gouda Mashed Pota-
toes or Pan Seared Chilean Sea Bass with Wild Rice and Blood Orange Burre
Blanc and Chocolate Cake With Espresso Mint Sauce
Cafeacute 247 Christmas Day Special
Wednesday December 25th 11am to 8pm
$1795 per person includes Mixed Green Salad Grilled Pork Chop with Fruit
Chutney and Warm Bread Pudding
Christmas Specials At Lone Butte Casino Christmas Day Brunch At Verona Chophouse
Wednesday December 25th 11am to 6pm
$2999 per person includes Made-to-order Omelet Station Artisan Cured
Meats amp Cheeses Cocktail Shrimp Chilled Crab Claws Roasted Whole Turkey
with Traditional Gravy Salt Crusted Prime Rib Slow Cooked Tangerine
Glazed Ham Butter Whipped Potatoes Chocolate Covered Strawberries and
much more
Christmas Day Special At Cafeacute 247
Wednesday December 25th 11am to 8pm
$1299 per person includes Baby Field Green Salad with Candied Walnut and
Balsamic Vinaigrette Deep Fried Turkey or Citrus and Pineapple Glazed Ham
Creamed Corn Southern Mac rsquonrsquo Cheese Green Bean Casserole Roll and
Butter and Fresh Baked Slice of Apple Pecan or Pumpkin Pie with Whipped
Cream or a la mode
Christmas Specials At Vee Quiva Hotel amp Casino Ditkarsquos Christmas Day Menu
Wednesday December 25th Noon to 8pm
For only $3995 per person come and celebrate the Christmas Holiday with us
Enjoy the Freshest Ingredients and Finest Selection of USDA Prime Cuts
Your Choice of Caesar Salad Topped with Shredded Parmesan Cheese and
Garlic Croutons Mikersquos Salad Tossed with Pecans Goat Cheese Apples Cran-
berries with Fresh Balsamic Vinaigrette or the Wedge Salad Iceburg Lettuce
Topped With Apple Smoked Bacon Grape Tomatoes With Sliced Cucumber
and Topped with Danish Blue Cheese Dressing Sprinkled With Crumbled
Danish Blue Cheese or Enjoy Crab Bisque or Onion soup The Main course is
your choice of Grilled Lamb Chops with Mint Demi Glaze or 12oz of our Linz
Heritage Angus Prime Rib Slowly Roasted and Served with au jus Burgundy
Mushrooms and Creamy Horseradish Sauce Both Entreacutees Come with a Choice
of Creamed Spinach Creamed Corn Sauteacuteed Spinach and Mushrooms Fresh
Asparagus Sweet Mashed Potatoes or Mashed Red Skin Potatoes Finally
Indulge in Your Choice of Fresh Cregraveme Brule Peanut Butter Pie or Raspberry
Cheesecake
Coffee Shop 247 Christmas Eve
Tuesday December 24th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressings or
Cup of Broccoli Cheddar Soup Hand-Carved Roasted Pit Ham with Bourbon
Glaze served with Sweet Potato Mashed Roasted Butternut Squash served with
slice of Pecan Pie a la mode
Coffee Shop 247 Christmas Day
Wednesday December 25th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressing or
Creamy Chicken with Wild Rice Soup 8oz Roasted Prime Rib of Beef served to
your liking with au jus and Horseradish Sauce and Choice of Baked Potato or
Mashed Potatoes Fresh Medley of Vegetables and an Apple Crumb Tart
with Chantilly Cream for Dessert $
azgamingguidecom | November 2013 | Arizona Gaming Guide 29
30 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
ndian gaming is an economic powerhouse a recognized $27
billion industry within 237 Indian tribal casinos country-
wide that employ more than 650000 workers
What is not generally recognized is the paucity of Native Amer-
ican-owned business that supply goods and services to those
casinos --- an infinitely small number of Native-owned and op-
erated businesses that work with and profit from the estab-
lished gaming entities
In Arizona the Indian gaming industry amounts to some $17
billion Native gambling facilities are one of the top three indus-
tries in the entire state creating more than 15000 direct jobs and
in constant need of vendor assistance to keep them running
smoothly
Itrsquos big business a well-oiled machine in need of constant sup-
plies and services opportunities for small or start-up Native
business owners to position their fledgling efforts to be a part of
the action But if yoursquore an entrepreneur on the outside looking
in how do you get to become a player in the gaming game To
I
By Lee Allen
help answer that question a 4-member panel convened at the
recent Reservation Economic Summit conference at Wild Horse
Pass Hotel amp Casino in Chandler to conduct a Native 2 Native
seminar on the mysteries of gaming procurement and how
smaller players can also take a bite out of that industryrsquos eco-
nomic apple
While the gaming process is pretty similar from site to site pro-
curement processes may be unique from tribe to tribe and one
size may not fit all Creativity and flexibility may be required to
get recognized
rdquoThere are four culprits that impede Native American entrepre-
neursrdquo according to John James CEO of Gila River Gaming
Enterprises responsible for three tribally-owned gaming facili-
ties
ldquoNot enough economic infrastructure or start-up capitol is one
pitfall Inadequate strategic partnerships is another begging the
question --- why go it alone when therersquos strength in unity Be-
ginning businesses often lack specifics about important things
Left to right Debra GriffinmdashPresident of the Gila River Gaming Enterprises Board of Directors Derrick WatchmanmdashNavajo National Gaming Enterprises CEO and
Chairman of the Board of the National Council on American Indian Enterprise Development John JamesmdashCEO of Gila River Gaming Enterprises
TRIBAL NEWS
azgamingguidecom | December 2013 | Arizona Gaming Guide 31
like product pricing placement and promotion Therersquos an
admitted lack of expertise in a fledgling small business but you
donrsquot have to be an expert you just need the right channels to
find the necessary resources Overcome these problem areas and
you can live the dream of your imaginationrdquo
ldquoAlthough individual tribal casinos across the country frequent-
ly operate in unique fashion with dissimilar protocols they all
represent the established well-capitalized licensed provider
that understands the gaming industryrdquo said Derrick Watch-
man Navajo National Gaming Enterprises CEO and Chairman
of the Board of the National Council on American Indian Enter-
prise Development
But the big guys need the little guys to make things work ldquoWe
use businesses to operate our businessrdquo is how Judy Ferreira
Deputy Director of the Arizona Indian Gaming Association put
it
For instance says Watchman ldquoMost of us go with the big gen-
eral contractors but in order to get construction underway you
need support services --- things like trucking and trade input
that could be done by Native sub-contractors Operationally
furnishings and equipment or cleaning services could be pur-
chased from Native-owned businessesrdquo
Moderator Kenneth Manuel noted that Gila River Gaming En-
terprise is trying to bridge the ldquowe need you can providerdquo gap
with their program created to assist would-be entrepreneurs
ldquoThe program is designed to help community members looking
to start their own businesses to help supply our needs and itrsquos a
model that seems to be paying off as a number of Gila River
vendors are already on boardrdquo
In addition to site-specific training for enterprising Native busi-
nessmen and women the panel offered nuggets of good advice
All panelists nodded in agreement when the subject of network-
ing came up ldquoA lot of times people donrsquot know about existing
tribal businessesrdquo said Ferreira
ldquoCasinos require a lot of product but wersquore a competitive busi-
ness because revenue generation goes back to the triberdquo said
Debra Griffin President of the Gila River Gaming Enterprises
Board of Directors ldquoWe need competitive pricing for what we
buy in order to guarantee that tribal returnrdquo
The ability to respond is another prerequisite ldquoCasinos arenrsquot
an 8-to-5 businessrdquo said Watchman ldquoWersquore a 247365 opera-
tion If we need something on a Saturday night at midnight our
vendors need to make sure they can provide itrdquo
In assessing the keys to success for Native start-ups James
summed it up ldquoAt the end of the day if yoursquove got the right
product in the right market priced and promoted correctly all
the engines will be whistling the same happy tunerdquo For more
info on the event and the organization visit ncaiedorg $
32 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
istorians have immortalized Horace Greeleyrsquos words
ldquoGo West young man go Westrdquo Today his advice
would probably include the admonition ldquoLook to
south-of-the-border business folks look Southrdquo
This view toward Mexico was the theme for Business Beyond
Borders the recent Arizona Indian Gaming Associationrsquos annu-
al conference and EXPO held in Tucson Representing 17 of the
22 federally-recognized tribes in the state (that encompass more
than 90 of Indian people living on Arizona reservations) the
AIGA is a major player in Grand Canyon state gaming
ldquoMexico is important to Arizona in general --- and Indian casi-
nos in particular --- because Mexican visitors represent an excel-
lent target market for Southern Arizonarsquos gaming industry
most especially the Pascua Yaqui Casino Del Sol Resort and
Casino and Casino of the Sun as well as the three area Tohono
Orsquoodham properties --- their hotel and casino in Tucson another
casino in Sahuarita and a smaller casino in Whyrdquo says AIGA
Executive Director Valerie Spicer
ldquoItrsquos only been 10 years since Arizonarsquos gaming compact with
tribes was signed and the Arizona Benefits Fund was estab-
lished and wersquore already approaching the billion dollar mark in
contributions back to the state and its citizensrdquo Spicer said
Similar success stories are being reported nationwide among the
420 gaming facilities owned by 240 tribes in 28 states an eco-
nomic development effort that has resulted in the creation of
700000 jobs nationally (with 15000 of them in Arizona)
The three-day gathering in the Old Pueblo was held just 60
miles from the USMexico border --- billed as The Southwestrsquos
Foremost Gaming and Business Summit and Trade Show ---
that drew together some 300 tribal leaders casino executives
and business leaders from across the country to conceptualize a
gaming industryrsquos approach to cross-cultural marketing in or-
der to do business with Mexico
ldquoTherersquos no other conference like this in Indian Country focus-
ing on gaming and businessrdquo according to Spicer ldquoTribes want
to spur more economic development and businesses want to
learn how to partner with tribes This forum connects tribal en-
terprises with potential business partners for the benefit of allrdquo
Economic developer and international trade expert Felipe Gar-
cia of Visit Tucson was the keynote speaker ldquoNewly-released
statistics show 22 million people cross into Arizona from Mexi-
co every year --- thatrsquos 50000 travelers per day every day ---
and the World Tourism Organization is predicting the number
of people who cross international borders will double by 2030rdquo
he told conference attendees
ldquoThese are real people with real discretionary income That im-
pact in Southern Arizona is huge In Pima County alone it rep-
resents $1 billion dollars added to the local economy every year
mostly from shoppingrdquo
Citing a Mexican Visitors to Arizona study done by the Eller
College of Management at the University of Arizona Garcia
noted that 64 of all Mexican visitors to Arizona come here for
a leisure-time vacation and to shop
ldquoFrom a gaming industry standpoint casinos are missing a
good bet if they donrsquot focus more frequently on that South-of-
the-Border opportunity These visitors range from high-end
travelers who fly here on private airplanes to middle-class folks
with visas who have cash in their pockets and no aversion to
spending it
Terry Rambler who chairs the AIGA the Inter-Tribal Council of
Arizona and the San Carlos Apache Tribe noted ldquoThese are
tribes working together as a family to make the future better
This is how things are done working together to build a model
of cooperation that can be used in other economic venturesrdquo
For more info on the AIGA visit azindiangamingorg $
AIGA EXPO Luncheon Speaker Notah Begay III
(Navajo) is a pro golfer with 4 PGA tournament
wins and current entrepreneur of Kiva Sun Foods
H By Lee Allen
Left to Right Valerie SpicermdashDirector of the AIGA
Peter YucupiciomdashChairman of the Pascua Yaqui
Tribe Notah Begay IIImdashPGA golfer
Terry RamblermdashChairman of the AIGA Chairman
of the Inter-Tribal Council of Arizona and Chair-
man of the San Carlos Apache Tribe
34 Arizona Gaming Guide | December 2013 | azgamingguidecom
LAUGHLIN NEVADA Directory amp Gaming Statistics
Aquarius Casino Resort
800662LUCK
aquariuscasinoresortcom
1250+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps keno race
sports book
Avi Resort amp Casino
(Fort Mojave Tribe)
8004300721
avicasinocom
1000+ slots bingo blackjack table
games craps roulette poker room
keno racesports book KidsQuest
Colorado Belle Hotel Casino
8774600777
coloradobellecom
750+ slots blackjack table games
craps roulette poker room keno
racesports book Build your own
amazing burger at Pintrsquos Brewery
Riverside Resort Hotel amp Casino
8002273849
riversideresortcom
1300+ slots no smoking slot area
high limit slots area bingo black-
jack table games craps roulette
poker room keno racesports book
Pioneer Hotel amp Gambling Hall
8006343469
pioneerlaughlincom
490 slots blackjack table games
craps roulette sports book Make
sure to check out the video poker amp
reel slots
Harrahrsquos Laughlin
8004478700
harrahslaughlincom
900+ slots no smoking slot area
high limit slots area blackjack table
games craps roulette poker room
live keno racesports book
Golden Nugget Laughlin
8002371739
goldennuggetcomlaughlin
1000+ slots blackjack table games
craps roulette poker room sports
book Sign up for the playerrsquos club
and spin for free play
Edgewater Hotel Casino
8006774837
edgewater-casinocom
750+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps racesports
book Great all-around casino
We are not responsible for incorrect missing or outdated information To inform us of
updates please email editorazgamingguidecom The Nevada Gaming Control Board
publishes statistics on casino gaming activity in Nevada according to their statersquos gaming
regulations The most current data for Laughlin at press time is from three months prior
A negative hold percentage indicates that game overpaid during the stated month
Tropicana Laughlin
8002436846
tropicanaxcom
1000+ slots blackjack table games
craps roulette and a sports book
Stop in for lunch at Carnegiersquos or
the Poolside Cafeacute and enjoy the food
River Palms Resort Casino
8777877256
river-palmscom
550+ slots bingo blackjack table
games craps roulette sports book
Donrsquot miss the view of the river from
Dennyrsquos
Slots Hold Tables Hold
Loose $1 409 Craps 1371
25cent 481 Blackjack 21 1583
$5 527 Roulette 1900
Multi-Denom 565 Other Table Games 2456
5cent 609 Pai Gow Poker 2470
1cent 1049 Let It Ride 2549
Megabucks 1123 Three Card Poker 3390
Tight $25 1507
Other Hold Revenue Dollars
Loose Sports Pools 1489 Slots 291 mil
Race Books 1521 Tables 30 mil
Tight Live Keno 2835 Other 07 mil
Laughlinrsquos Gaming Statistics September 2013
36 Arizona Gaming Guide | December 2013 | azgamingguidecom
All-You-Can-Eat Baby Back Ribs Only $1295
During your next trip to Laughlin make sure to stop in at The Pioneer Hotel amp Gambling Hall for delicious All-You-Can-Eat
Baby Back Ribs for $1295 at the Boarding House Restaurant served from 4-9pm every Saturday Other specials include Steak amp
Lobster meal for only $1595 on Thursdays Prime Rib or Shrimp Scampi for $1595 on Fridays and their award-winning
Champagne Brunch for $1195 every Sunday from 8am-1pm For more information call 18555252125
LAUGHLIN NEVADA News
News LAUGHLIN NEVADA
azgamingguidecom | December 2013 | Arizona Gaming Guide 37
Laughlin Event Center Presents
Fourteen-time nominated and five-time Latin Grammy Award
winners Los Tigres Del Norte will perform live in concert Satur-
day May 3 2014 in the all new Laughlin Event Center Paquita
la del Barrio will open for Los Tigres Tickets from $30 will be
available at edgewater-casinocom soon Los Tigres del Nortersquos
ldquoNortentildeordquo music with its polka roots is blended with stories of
social injustice and news They have recorded more than 55
albums that have earned Gold and Platinum Records in the
United States and Mexico and have sold more than 32 million
records The San Jose California based band tours international-
ly and has a recording repertoire of over 500 songs and corridos
(ballads)
Grammy-nominated Paquita la del Barrio is a popular Mexican
singer of rancheras and other Mexican styles and is most fa-
mous for her advocacy against Mexicos machismo culture
which has made her popular especially with female audiences
She is known for her common song themes of women empow-
erment and man bashing Her signature phrase with which she
often teases male spectators in her shows is iquestMe estaacutes oyendo
inuacutetil (Are you listening good-for-nothing)
Aquarius Announces Second Annual
ldquoFeed a Familyrdquo Program Benefiting Local Families
ace|PLAY Members Can Contribute
Points Instead of Cash
For the second year in a row Aquarius Casino Resort presents
the ldquoFeed a Familyrdquo program that allows players to contribute
their ace|PLAY club points to help put a holiday meal on the
table of a tri-state family in need Players can contribute points
through Friday December 20 2013 ldquoLast year thanks to the
overwhelming generosity of our players we were able to help
more than 900 families through this groundbreaking programrdquo
said Aquarius Casino Resort General Manager Sean Ham-
mond ldquoGiving back to the community is an important part of
our culture at Aquarius and our players have embraced our
effortsrdquo said Kathy Hilderhof Vice President of Marketing and
Player Development at Aquarius For more info visit aquarius-
casinoresortcom and click on ace|PLAY $
Lo
s T
igre
s D
el N
ort
e P
aq
uit
a L
a D
el B
arr
io
Debbie ReynoldsmdashDec 4-7mdashRiverside
GlorianamdashDec 6mdashEdgewater
Holiday Dreams A Cirque SpectacularmdashDec 7mdashEdgewater
The Nutcracker Anaheim BalletmdashDec 12mdashRiverside
Charlie Daniels Band amp Montgomery GentrymdashDec 13mdashEdge
The DiamondsmdashDec 17-22mdashRiverside
Dirk ArthurmdashDec 27-30mdashHarrahrsquos
Mickey GilleymdashDec 27-31mdashRiverside
Frank Sinatra Jr Sinatra Sings SinatramdashDec 28mdashEdgewater
New Year FireworksmdashDec 31mdashRiverwalk by Colorado Belle
The Golden Boys starring Frankie Avalon Bobby Rydell and
Fabian FortemdashJan 4mdashEdgewater
Happy Birthday to The KingmdashJan 7mdashRiverside
Temptations Review with Dennis EdwardsmdashJan 11mdashEdge
Kingston TriomdashJan 14-19mdashRiverside
The FlamingosmdashJan 21-26mdashRiverside
Mickey GilleymdashFeb 3-8mdashRiverside
Oak Ridge BoysmdashFeb 10-16mdashRiverside
Paul AnkamdashFeb 15mdashEdgewater
Vicki Lawrence and MamamdashFeb 18-23mdashRiverside
Crystal GaylemdashFeb 27-Mar 2mdashRiverside
Larry Gatlin and The Gatlin BrothersmdashMar 4-9mdashRiverside
Eddie MoneymdashApr 11-14mdashRiverside
Vince GillmdashApr 19mdashRiverside
Great WhitemdashApr 25-27mdashRiverside
Los Lobos and Los Lonely BoysmdashApr 26mdashHarrahrsquos
CASINO ENTERTAINMENT Listings
38 Arizona Gaming Guide | December 2013 | azgamingguidecom
Apache Gold CasinomdashGlobe AZmdash8002722438
Cabaret Lounge
Live bands every weekend
BlueWater CasinomdashParker AZmdash8882433360
Dig Lounge
Variety including live bands karaoke amp DJsmdashDaily at 5pm
BlueWater Showroom
Wynona amp Big NoisemdashJan 25 2014
Kenny RogersmdashMar 22 2014
Casino ArizonamdashScottsdale AZmdash4808507777
The Showroom
Monday Night Showroom FootballmdashMondays during football season
Showstoppers Live Holiday SpectacularmdashNov 28-Dec21
The Whip-itsmdashDec 31
Strange Days (Doors Tribute)mdashJan 3-4
Pyromania (Def Leppard Tribute)mdashJan 10-11
Motley Cruersquod (Motley Crue Tribute)mdashJan 24-25
Queen Nation (Queen Tribute)mdashJan 31-Feb 1
The Arizona Room
Latin Fire Dance Nights (Learn to dance)mdashMon Tue from 6-8pm
Throwback ThursdaymdashThu from 9pm to 1am
Casino Del SolmdashTucson AZmdash5208386506
AVA Amphitheater
Tamal FestivalmdashDec 7
Cliff Castle CasinomdashCamp Verde AZmdash8003817568
Dragonfly Lounge
Variety including live bands karaoke amp DJsmdashLadies Night every Th
Open late on Fr amp Sa
Cocopah Resort CasinomdashSomerton AZmdash8002375687
Events
Los ApsonmdashDec 6-7
Karaoke with Bling BlingmdashWe-Fr at 8pm
La Vida Loca (Latin Music)mdashFr at 9pm
Variety of live music every Saturday night on the casino floor
Desert Diamond Casino ImdashTucson AZmdash8663329467
Monsoon Nightclub
Groovinrsquo FridaysmdashTucsons Funkiest Old School Dance Party
Noches CalientemdashSaturdays the hottest Tex Mex and Tejano music
Desert Diamond Casino IImdashSahuarita AZmdash8663329467
Sports Bar
Karaoke Night in the Sports BarmdashWednesdays 7-11pm
Live music or DJsmdashFridays amp Saturdays
Diamond Center
Sylvia Browne (Author amp Psychic)mdashDec 14
Stayinrsquo Alive (Bee Gees Tribute)mdashDec 28
STYXmdashJan 17 2014
Chris YoungmdashJan 18 2014
Fort McDowell CasinomdashFort McDowell AZmdash8008433678
Lucky 7 Saloon
Featuring a variety of live music every weekend
Events
New Yearrsquos Eve PartymdashDec 31
Harrahs Ak-Chin CasinomdashMaricopa AZmdash4808025000
The Lounge
Checkerrsquod PastmdashDec 6-7
The HamptonsmdashDec 13
Smooth GroovemdashDec 14
JJrsquosmdashDec 20-21
Chris JansonmdashDec 27
The DriftersmdashDec 28
Wild Wednesdays from Noon to 4pm fea tures Route 66 with
Danny DavismdashDec 4 Come Back BuddymdashDec 11 Band Stand
Shows 50rsquosmdashDec 18 Route 66mdashDec 29
Hot Latin Nights from 8pm to midnight on Thursdays fea tures
AzTexmdashDec 5 amp 19
New Yearrsquos CelebrationmdashDec 31 features The Rat Pack Returns at 6
Grammy-nominated Country singer and songwriter Chris
Young is returning to the Diamond Center on Saturday Janu-
ary 18 2014 for a special concert sponsored by KIIM 995 FM
Tickets start at $25 and are on sale now through Star Tickets
and at the casino Rewards Center Doors open at 7pm and the
show starts at 8pm
Drawn to the thrill of entertaining from an early age Chris
Young got his start in 2006 when he was declared the winner
of the TV talent show Nashville Star Hersquos topped the country
charts with hits like the Grammy-nominated Gettingrsquo You
Home Voices The Man I Want To Be and his platinum selling
single Tomorrow Young released his latest album AM in
September and has been touring with country superstar Brad
Paisley Chris Young last performed in the Diamond Center to
a sold out crowd in October of 2011
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoWersquore
thrilled to have Chris Young back in the Diamond Center to
share his unique Country sound Tickets sold out fast the last
time Chris played here so be sure to get yours earlyrdquo
Talking Stick Resort Presents
Roger Clyne amp The Peacemakers December 27-28 2013
Hometown favorites Roger Clyne amp The Peacemakers
are headed back to Arizona and to Talking Stick Resort
The rock-n-roll quartet will command the Showroom
stage on Dec 27-28 and perform such favorites
as Americano Green amp Dumb and Loco to Stay Sane For-
merly members of The Refreshments singer Roger
Clyne and drummer Paul PH Naffon created Roger
Clyne amp The Peacemakers in 1998 The Tempe-based
band would go on to release 10 albums and tour with
the likes of Johnny Cash Kid Rock and John Fogerty
Their latest album Unida Cantinardquo climbed to the num-
ber two spot on the Billboard Heatseekers charts and
peaked at number four on the 2011 iTunes Rock Al-
bums list Fans are in store for two nights of pure ener-
getic rock-n-roll as the band always delivers remarkable
performances Tickets for the concert are on sale now
Call 4808507777 and ask for the box office or visit their
website at talkingstickresortcom for more information
Editorrsquos Pick CASINO ENTERTAINMENT
azgamingguidecom | December 2013 | Arizona Gaming Guide 39
amp 8pm plus 56-Elvis Tribute at 10pm amp Midnight
Hon-Dah CasinomdashPinetop AZmdash8009298744
Timbers Lounge and Showroom
Munday FundaymdashComedy Show begins at 7pm
Live local talent Tuesday through Saturday
Lone Butte CasinomdashChandler AZmdash8009464452
Cascades Lounge
Phoenix area bands amp DJs offer free live entertainment
WemdashCountry Thmdash70rsquos Disco Funk FrmdashLatin SamdashTop 40Dance
Verona Chophouse
Talia Livemdash Saturdays 5-9pm
Sunday Jazz Brunch Livemdash10am-3pm
Mazatzal CasinomdashPayson AZmdash8007777529
Event Center
New Yearrsquos Eve Party with Night GroovemdashDec 31
New Yearrsquos Eve Lounge with Torres and HendrixmdashDec 31
Paradise CasinomdashYuma AZmdash8887774946
Sharkyrsquos Bar amp Bites
Featuring a variety of live music on the weekends
Quechan CasinomdashWinterhaven CAmdash8777832426
Sidewinders Bar amp Grill
Featuring a variety of live music on the weekends
Pipa Event Center
Paul Rodriguez Williams amp Lee Bobby LeemdashDec 13
Talking Stick ResortmdashScottsdale AZmdash4808507777
The Showroom amp Grand Ballroom
Aaron LewismdashDec 6
Vincente Fernandez JrmdashDec 7
Roger Clyne amp The PeacemakersmdashDec 27
STYXmdashJan 18 2014
Hot Tuna and Leon RussellmdashJan 24 2014
Twin Arrows Navajo CasinomdashFlagstaff AZmdash8559468946
Cover bands local regional amp headlining acts Call for info
Wild Horse Pass CasinomdashChandler AZmdash8009464452
AiRIA UnpluggedmdashLive music Fri amp Sat 4pm-2am
Encore LoungemdashFeaturing a variety of live music nightly
Classics With A TwistmdashFeaturing jazz music amp cocktails Thu-Sun
Showroom
DaughtrymdashDec 6
Eddie MoneymdashDec 7
Ana Barbara amp The Mariachi Sol de Mexico Jose FernandezmdashDec 13
Big Bad Voodoo DaddymdashDec 27
Chris Simpson and Adam Gropman (Comedy)mdashDec 28
PwerdrivemdashDec 31
AbbaFab (ABBA Tribute)mdashJan 4 2014
Yavapai CasinomdashPrescott AZmdash8007568744
Yavapai Cantina
Karaoke with Cruisinrsquo SusanmdashFr at 8pm-12am
Variety of live bands on Saturdays from 7 to 10pm Verify all details amp age restrictions (generally 21 amp over) for each event Venues times dates amp ticket
information are subject to change Photosimages copyright of the individual artist(s) photographer(s)
or venue(s) All Rights Reserved We are not responsible for incorrect missing or outdated information
40 Arizona Gaming Guide | December 2013 | azgamingguidecom
CASINO NIGHTLIFE
By Ramses Ja
manda Martinez aka DJ Juma is the newest jewel in Talk-
ing Stickrsquos crown Her mixes in the TSR Lounge have cap-
tivated partygoers for the past few months As a newer face I
felt I should introduce her to the readers of this column but
know that this goes way beyond a pretty face Juma is a skilled
DJ who has graced decks from coast to coast Now that she has
a new residency I thought Irsquod run a few questions by her
RJ How long have you been DJing
Irsquove been DJing since 2009 but Irsquove been messing around with it since
grade school I used to dress as Spinderella on Halloween I used to
make beats with my friends who were local artists thatrsquos what got me
started in music From there DJing just felt like a natural evolution of
my craft I have always felt very musically inclined so I am happy that
this is what I do for a living
RJ Tell me about your musical background
I started in radio way back in 2005 at 951 FM Latino Vibe Manic
Hispanic was the one who pulled me under his wing and showed me
how things worked I landed at Power 983 in 2008 and stayed there
until I made the move to 1015 JamZ In the mean time I started mak-
ing beats like I said and I guess being surrounded by so many talent-
ed DJs I started getting my equipment together and practicing
RJ What is your favorite type of music to spin
Irsquom the type to spin anything that people like to spin what makes peo-
ple move But my go-to music is usually 80s or 90s and of course
Spanish music because of my Latin background I guess that doesnrsquot
really answer the question but I guess my favorite music changes with
the crowd or the venue maybe even the time of year It just depends
Right now Irsquom spinning a lot of Top 40 and EDM because itrsquos really
working for my crowds
RJ Tell me about a typical night at the TSR Lounge at Talking
Stick
Im usually just paying attention to my mixes and the crowd Im
learning Im paying attention to my choices and selections Thats my
main focus I do it fearlessly because I never underestimate the audi-
ences ability to feel Music is the sixth element it brings nostalgia it
brings healing and it moves us I canrsquot feel anything but the music
A everything around me is a blur except the sound Its therapy for me
DJing has allowed me the chance to be free with no expectations espe-
cially from myself Its just about having fun at the party and I like
having fun at the party I see the audience make note of the atmos-
phere sometimes I listen to what the DJs did before me and I just basi-
cally remember that its about having fun and I free myself enough to
begin
RJ Any advice for anyone wanting to follow in your footsteps
A good DJ feels his or her groove and eventually gets a flow and begins
to connect with the music which connects to the audience In my case
Im a selector As Juma I select what I like People who come to groove
either love it or they learn it Theres a big difference between being a
DJ and being a selector I dont really even know if I consider myself a
DJ because DJing is a skill and an art form that is highly technical
Theres scratching involved theres blending involved theres accura-
cy and syncopation involved Those things Ive learned over time but
as a selector youre just narrating the emotions of the crowd I am
becoming a good DJ I am a great selector $
Talking Stick Resortrsquos TSR Lounge is located just downstairs
from the main casino floor in the Atrium The TSR Lounge fea-
tures a live DJ drink specials and a plush ambiance to enjoy
your weekends out Enjoy the party at the TSR Lounge every
weekend on Fridays from 8pm to 2am and Saturdays from 5pm
to 2am For more information visit talkingstickresortcom or
call 4808507777
Ramses Ja Rudi King-Taylor II
bullMusic DirectorOn-Air Host (3-7pm) for
KNRJ-FM 1011 The Beat
bullResident DJVJ for KTVK-3TV Friday 10am
bullHost of REDY Set Radio
bullOfficial Bum Squad DJ
bullDJ Vatican Member
bullFor more information on Ramses Ja visit his
website at wwwramsesjacom
Amanda Martinez DJ JUMA TSR
HOT DEALS
42 Arizona Gaming Guide | December 2013 | azgamingguidecom
Check out these great promotions we found for our read-
ers and fans No matter where you live in Arizona our
readers can take advantage of at least one of the items
listed below Put some cash in your pocket
Desert Diamond Casino Football Pickrsquoem Be one of 20 winners to predict the winning teams for
each Sunday and Monday NFL regular season games and
win $100-$500 in free play Then if you correctly predict
the winning teams in 197 or more 2013 NFL regular sea-
son games out of the 239 you could win $1000000
Mazatzal Hotel amp Casino Second Serving Tuesday Between 1pm and 5pm each Tuesday from now through
December 17 play at least $50 cash and receive $50 in
Bonus Maz Cash free play or play at least $100 cash and
receive $100 in Maz Cash free play Earn one reward each
week
Paradise Casino Toy amp Food Drive Now through December 15 bring in a new toy or food
item(s) with the original store receipt valued at $10 or
more (excluding tax) and receive up to $40 in Rewards
Play for your donation
Pick The Pros Be one of twenty weekly prize winners to pick the most
correct winning teams of the weekly NFL lineup includ-
ing a tie-breaker and win up to $100 in Rewards Play
Quechan Casino Resort Sunday Funday Sundays in December a lucky winner will be drawn eve-
ry 30 minutes from 12pm ndash 630pm for $100 in Rewards
Play And at 7pm one lucky winner will win $1000
Twin Arrows Navajo Casino Resort Holiday Room Special Now through December 27 players can enjoy a resort
room for only $59 plus tax per night from Sunday
through Thursday and $99 plus tax on Friday and Satur-
day When visiting on Tuesdays and Thursdays win up
to $2000 cash during the drawings held every half hour
from 7pm to 10pm $ For complete rules regulations and restrictions visit each casinorsquos players
club for more details Players must be 21 or older and donrsquot forget that casino
management reserves all rights with the promotions listed on this page
Apache Gold Casino Resort decides to
through the end of 2013
Did you get an offer for free play from a casino Through
December Apache Gold Casino Resort will double it
Buckyrsquos Casino In Prescott Presents
This exciting extension to 3-Card Poker gives players the
ability to use their cards and the dealerrsquos cards to make a
5-card poker hand with pays for 3-of-a-kind or better
44 Arizona Gaming Guide | December 2013 | azgamingguidecom
Casino Sessions Seats Smoke-Free Area Electronic Late Night
Apache Gold Su We Th at Noon Fr amp Sa at
7pm 1st Mo of the month at 7pm 200 No No No
BlueWater Mo-We 430pm Su at 1130am 400 Yes Yes No
Casino Arizona Mo-Su at 630pm
Daily Matinees at 1230pm 1000 Yes Yes
L8 Nite Bingo Fr amp Sa
Doors at 10pm Games at midnight
Casino Del Sol Daily at Noon 130 215 630 amp
715pm 600 Yes Yes Cosmic Bingo Sa at 11pm
Cocopah Daily at 130 amp 630pm 350 Yes Yes No
Desert Diamond I Th-Mo 130 2 6 630 amp 7pm 270 No Yes No
Fort McDowell Sa amp Su at 645am We-Mo at
9am Daily at 1230 amp 630pm 1275
Yes (2 sections enclosed or in
general seating)
Yes Fr amp Sa at 1210am
Call for Lunar Bingo schedule
Harrahrsquos Ak-Chin We-Su at 1130am 230 330
and 630pm 470 Yes Yes No
Lone Butte
Sa amp Su at 10am Noon 345
530pm Daily at Noon amp
630pm
750 Yes Yes BAD Bingo 2 Fr at 1130pm amp
BAD Bingo Sa at 1130pm
Mazatzal Mo-Th at Noon Tu amp Th at
630pm 280 Yes Yes No
Paradise Daily at 130 amp 6pm 300 Yes Yes Call for Kozmic Bingo
amp Other Special Dates
Vee Quiva Daily at Noon amp 630pm 366 Yes Yes Bingo Eclipse Sa at 11pm
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4am Sunday to 4am Monday
CASINO BINGO DIRECTORY
Green MPBingo Jackpot won for $27038 at Fort McDowell Casinorsquos Bingo Hall
Cheryl L won the $2703800 Green MPBingo progressive jackpot while playing at Fort
McDowell Casino in Phoenix AZ Playing on the PhD tablet from Planet Bingo Cheryl
won the big one for $2703800 against the 1 Vertical amp 1 Horizontal line pattern Fort
McDowell Casino has been awarding some of the largest MPBingo jackpots for almost 10
years Thousands of players have won millions of dollars
For more information about Fort McDowell Casino session times specials and events
phone 1-800-THE-FORT or visit fortmcdowellcasinocom $
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
1 7 8
5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
9 3 6
1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
CASINO DINING
At Wild Horse Pass Hotel amp Casino
Lone Butte Casino and Vee Quiva Hotel amp Casino
28 Arizona Gaming Guide | December 2013 | azgamingguidecom
Christmas Specials At Wild Horse Pass Hotel amp Casino Shularsquos Christmas Day Special
Wednesday December 25th 3pm to 8pm
$6599 per person includes Baby Spinach Salad with Pears Candied Walnuts
Bleu Cheese Crumbles Red Radish with Balsamic or Lobster Bisque 8oz
Shula Cut Filet Wild Mushroom Demi-Glaze Smoked Gouda Mashed Pota-
toes or Pan Seared Chilean Sea Bass with Wild Rice and Blood Orange Burre
Blanc and Chocolate Cake With Espresso Mint Sauce
Cafeacute 247 Christmas Day Special
Wednesday December 25th 11am to 8pm
$1795 per person includes Mixed Green Salad Grilled Pork Chop with Fruit
Chutney and Warm Bread Pudding
Christmas Specials At Lone Butte Casino Christmas Day Brunch At Verona Chophouse
Wednesday December 25th 11am to 6pm
$2999 per person includes Made-to-order Omelet Station Artisan Cured
Meats amp Cheeses Cocktail Shrimp Chilled Crab Claws Roasted Whole Turkey
with Traditional Gravy Salt Crusted Prime Rib Slow Cooked Tangerine
Glazed Ham Butter Whipped Potatoes Chocolate Covered Strawberries and
much more
Christmas Day Special At Cafeacute 247
Wednesday December 25th 11am to 8pm
$1299 per person includes Baby Field Green Salad with Candied Walnut and
Balsamic Vinaigrette Deep Fried Turkey or Citrus and Pineapple Glazed Ham
Creamed Corn Southern Mac rsquonrsquo Cheese Green Bean Casserole Roll and
Butter and Fresh Baked Slice of Apple Pecan or Pumpkin Pie with Whipped
Cream or a la mode
Christmas Specials At Vee Quiva Hotel amp Casino Ditkarsquos Christmas Day Menu
Wednesday December 25th Noon to 8pm
For only $3995 per person come and celebrate the Christmas Holiday with us
Enjoy the Freshest Ingredients and Finest Selection of USDA Prime Cuts
Your Choice of Caesar Salad Topped with Shredded Parmesan Cheese and
Garlic Croutons Mikersquos Salad Tossed with Pecans Goat Cheese Apples Cran-
berries with Fresh Balsamic Vinaigrette or the Wedge Salad Iceburg Lettuce
Topped With Apple Smoked Bacon Grape Tomatoes With Sliced Cucumber
and Topped with Danish Blue Cheese Dressing Sprinkled With Crumbled
Danish Blue Cheese or Enjoy Crab Bisque or Onion soup The Main course is
your choice of Grilled Lamb Chops with Mint Demi Glaze or 12oz of our Linz
Heritage Angus Prime Rib Slowly Roasted and Served with au jus Burgundy
Mushrooms and Creamy Horseradish Sauce Both Entreacutees Come with a Choice
of Creamed Spinach Creamed Corn Sauteacuteed Spinach and Mushrooms Fresh
Asparagus Sweet Mashed Potatoes or Mashed Red Skin Potatoes Finally
Indulge in Your Choice of Fresh Cregraveme Brule Peanut Butter Pie or Raspberry
Cheesecake
Coffee Shop 247 Christmas Eve
Tuesday December 24th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressings or
Cup of Broccoli Cheddar Soup Hand-Carved Roasted Pit Ham with Bourbon
Glaze served with Sweet Potato Mashed Roasted Butternut Squash served with
slice of Pecan Pie a la mode
Coffee Shop 247 Christmas Day
Wednesday December 25th 11am to 8pm
$1295 per person includes Fresh Garden Salad with Choice of Dressing or
Creamy Chicken with Wild Rice Soup 8oz Roasted Prime Rib of Beef served to
your liking with au jus and Horseradish Sauce and Choice of Baked Potato or
Mashed Potatoes Fresh Medley of Vegetables and an Apple Crumb Tart
with Chantilly Cream for Dessert $
azgamingguidecom | November 2013 | Arizona Gaming Guide 29
30 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
ndian gaming is an economic powerhouse a recognized $27
billion industry within 237 Indian tribal casinos country-
wide that employ more than 650000 workers
What is not generally recognized is the paucity of Native Amer-
ican-owned business that supply goods and services to those
casinos --- an infinitely small number of Native-owned and op-
erated businesses that work with and profit from the estab-
lished gaming entities
In Arizona the Indian gaming industry amounts to some $17
billion Native gambling facilities are one of the top three indus-
tries in the entire state creating more than 15000 direct jobs and
in constant need of vendor assistance to keep them running
smoothly
Itrsquos big business a well-oiled machine in need of constant sup-
plies and services opportunities for small or start-up Native
business owners to position their fledgling efforts to be a part of
the action But if yoursquore an entrepreneur on the outside looking
in how do you get to become a player in the gaming game To
I
By Lee Allen
help answer that question a 4-member panel convened at the
recent Reservation Economic Summit conference at Wild Horse
Pass Hotel amp Casino in Chandler to conduct a Native 2 Native
seminar on the mysteries of gaming procurement and how
smaller players can also take a bite out of that industryrsquos eco-
nomic apple
While the gaming process is pretty similar from site to site pro-
curement processes may be unique from tribe to tribe and one
size may not fit all Creativity and flexibility may be required to
get recognized
rdquoThere are four culprits that impede Native American entrepre-
neursrdquo according to John James CEO of Gila River Gaming
Enterprises responsible for three tribally-owned gaming facili-
ties
ldquoNot enough economic infrastructure or start-up capitol is one
pitfall Inadequate strategic partnerships is another begging the
question --- why go it alone when therersquos strength in unity Be-
ginning businesses often lack specifics about important things
Left to right Debra GriffinmdashPresident of the Gila River Gaming Enterprises Board of Directors Derrick WatchmanmdashNavajo National Gaming Enterprises CEO and
Chairman of the Board of the National Council on American Indian Enterprise Development John JamesmdashCEO of Gila River Gaming Enterprises
TRIBAL NEWS
azgamingguidecom | December 2013 | Arizona Gaming Guide 31
like product pricing placement and promotion Therersquos an
admitted lack of expertise in a fledgling small business but you
donrsquot have to be an expert you just need the right channels to
find the necessary resources Overcome these problem areas and
you can live the dream of your imaginationrdquo
ldquoAlthough individual tribal casinos across the country frequent-
ly operate in unique fashion with dissimilar protocols they all
represent the established well-capitalized licensed provider
that understands the gaming industryrdquo said Derrick Watch-
man Navajo National Gaming Enterprises CEO and Chairman
of the Board of the National Council on American Indian Enter-
prise Development
But the big guys need the little guys to make things work ldquoWe
use businesses to operate our businessrdquo is how Judy Ferreira
Deputy Director of the Arizona Indian Gaming Association put
it
For instance says Watchman ldquoMost of us go with the big gen-
eral contractors but in order to get construction underway you
need support services --- things like trucking and trade input
that could be done by Native sub-contractors Operationally
furnishings and equipment or cleaning services could be pur-
chased from Native-owned businessesrdquo
Moderator Kenneth Manuel noted that Gila River Gaming En-
terprise is trying to bridge the ldquowe need you can providerdquo gap
with their program created to assist would-be entrepreneurs
ldquoThe program is designed to help community members looking
to start their own businesses to help supply our needs and itrsquos a
model that seems to be paying off as a number of Gila River
vendors are already on boardrdquo
In addition to site-specific training for enterprising Native busi-
nessmen and women the panel offered nuggets of good advice
All panelists nodded in agreement when the subject of network-
ing came up ldquoA lot of times people donrsquot know about existing
tribal businessesrdquo said Ferreira
ldquoCasinos require a lot of product but wersquore a competitive busi-
ness because revenue generation goes back to the triberdquo said
Debra Griffin President of the Gila River Gaming Enterprises
Board of Directors ldquoWe need competitive pricing for what we
buy in order to guarantee that tribal returnrdquo
The ability to respond is another prerequisite ldquoCasinos arenrsquot
an 8-to-5 businessrdquo said Watchman ldquoWersquore a 247365 opera-
tion If we need something on a Saturday night at midnight our
vendors need to make sure they can provide itrdquo
In assessing the keys to success for Native start-ups James
summed it up ldquoAt the end of the day if yoursquove got the right
product in the right market priced and promoted correctly all
the engines will be whistling the same happy tunerdquo For more
info on the event and the organization visit ncaiedorg $
32 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
istorians have immortalized Horace Greeleyrsquos words
ldquoGo West young man go Westrdquo Today his advice
would probably include the admonition ldquoLook to
south-of-the-border business folks look Southrdquo
This view toward Mexico was the theme for Business Beyond
Borders the recent Arizona Indian Gaming Associationrsquos annu-
al conference and EXPO held in Tucson Representing 17 of the
22 federally-recognized tribes in the state (that encompass more
than 90 of Indian people living on Arizona reservations) the
AIGA is a major player in Grand Canyon state gaming
ldquoMexico is important to Arizona in general --- and Indian casi-
nos in particular --- because Mexican visitors represent an excel-
lent target market for Southern Arizonarsquos gaming industry
most especially the Pascua Yaqui Casino Del Sol Resort and
Casino and Casino of the Sun as well as the three area Tohono
Orsquoodham properties --- their hotel and casino in Tucson another
casino in Sahuarita and a smaller casino in Whyrdquo says AIGA
Executive Director Valerie Spicer
ldquoItrsquos only been 10 years since Arizonarsquos gaming compact with
tribes was signed and the Arizona Benefits Fund was estab-
lished and wersquore already approaching the billion dollar mark in
contributions back to the state and its citizensrdquo Spicer said
Similar success stories are being reported nationwide among the
420 gaming facilities owned by 240 tribes in 28 states an eco-
nomic development effort that has resulted in the creation of
700000 jobs nationally (with 15000 of them in Arizona)
The three-day gathering in the Old Pueblo was held just 60
miles from the USMexico border --- billed as The Southwestrsquos
Foremost Gaming and Business Summit and Trade Show ---
that drew together some 300 tribal leaders casino executives
and business leaders from across the country to conceptualize a
gaming industryrsquos approach to cross-cultural marketing in or-
der to do business with Mexico
ldquoTherersquos no other conference like this in Indian Country focus-
ing on gaming and businessrdquo according to Spicer ldquoTribes want
to spur more economic development and businesses want to
learn how to partner with tribes This forum connects tribal en-
terprises with potential business partners for the benefit of allrdquo
Economic developer and international trade expert Felipe Gar-
cia of Visit Tucson was the keynote speaker ldquoNewly-released
statistics show 22 million people cross into Arizona from Mexi-
co every year --- thatrsquos 50000 travelers per day every day ---
and the World Tourism Organization is predicting the number
of people who cross international borders will double by 2030rdquo
he told conference attendees
ldquoThese are real people with real discretionary income That im-
pact in Southern Arizona is huge In Pima County alone it rep-
resents $1 billion dollars added to the local economy every year
mostly from shoppingrdquo
Citing a Mexican Visitors to Arizona study done by the Eller
College of Management at the University of Arizona Garcia
noted that 64 of all Mexican visitors to Arizona come here for
a leisure-time vacation and to shop
ldquoFrom a gaming industry standpoint casinos are missing a
good bet if they donrsquot focus more frequently on that South-of-
the-Border opportunity These visitors range from high-end
travelers who fly here on private airplanes to middle-class folks
with visas who have cash in their pockets and no aversion to
spending it
Terry Rambler who chairs the AIGA the Inter-Tribal Council of
Arizona and the San Carlos Apache Tribe noted ldquoThese are
tribes working together as a family to make the future better
This is how things are done working together to build a model
of cooperation that can be used in other economic venturesrdquo
For more info on the AIGA visit azindiangamingorg $
AIGA EXPO Luncheon Speaker Notah Begay III
(Navajo) is a pro golfer with 4 PGA tournament
wins and current entrepreneur of Kiva Sun Foods
H By Lee Allen
Left to Right Valerie SpicermdashDirector of the AIGA
Peter YucupiciomdashChairman of the Pascua Yaqui
Tribe Notah Begay IIImdashPGA golfer
Terry RamblermdashChairman of the AIGA Chairman
of the Inter-Tribal Council of Arizona and Chair-
man of the San Carlos Apache Tribe
34 Arizona Gaming Guide | December 2013 | azgamingguidecom
LAUGHLIN NEVADA Directory amp Gaming Statistics
Aquarius Casino Resort
800662LUCK
aquariuscasinoresortcom
1250+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps keno race
sports book
Avi Resort amp Casino
(Fort Mojave Tribe)
8004300721
avicasinocom
1000+ slots bingo blackjack table
games craps roulette poker room
keno racesports book KidsQuest
Colorado Belle Hotel Casino
8774600777
coloradobellecom
750+ slots blackjack table games
craps roulette poker room keno
racesports book Build your own
amazing burger at Pintrsquos Brewery
Riverside Resort Hotel amp Casino
8002273849
riversideresortcom
1300+ slots no smoking slot area
high limit slots area bingo black-
jack table games craps roulette
poker room keno racesports book
Pioneer Hotel amp Gambling Hall
8006343469
pioneerlaughlincom
490 slots blackjack table games
craps roulette sports book Make
sure to check out the video poker amp
reel slots
Harrahrsquos Laughlin
8004478700
harrahslaughlincom
900+ slots no smoking slot area
high limit slots area blackjack table
games craps roulette poker room
live keno racesports book
Golden Nugget Laughlin
8002371739
goldennuggetcomlaughlin
1000+ slots blackjack table games
craps roulette poker room sports
book Sign up for the playerrsquos club
and spin for free play
Edgewater Hotel Casino
8006774837
edgewater-casinocom
750+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps racesports
book Great all-around casino
We are not responsible for incorrect missing or outdated information To inform us of
updates please email editorazgamingguidecom The Nevada Gaming Control Board
publishes statistics on casino gaming activity in Nevada according to their statersquos gaming
regulations The most current data for Laughlin at press time is from three months prior
A negative hold percentage indicates that game overpaid during the stated month
Tropicana Laughlin
8002436846
tropicanaxcom
1000+ slots blackjack table games
craps roulette and a sports book
Stop in for lunch at Carnegiersquos or
the Poolside Cafeacute and enjoy the food
River Palms Resort Casino
8777877256
river-palmscom
550+ slots bingo blackjack table
games craps roulette sports book
Donrsquot miss the view of the river from
Dennyrsquos
Slots Hold Tables Hold
Loose $1 409 Craps 1371
25cent 481 Blackjack 21 1583
$5 527 Roulette 1900
Multi-Denom 565 Other Table Games 2456
5cent 609 Pai Gow Poker 2470
1cent 1049 Let It Ride 2549
Megabucks 1123 Three Card Poker 3390
Tight $25 1507
Other Hold Revenue Dollars
Loose Sports Pools 1489 Slots 291 mil
Race Books 1521 Tables 30 mil
Tight Live Keno 2835 Other 07 mil
Laughlinrsquos Gaming Statistics September 2013
36 Arizona Gaming Guide | December 2013 | azgamingguidecom
All-You-Can-Eat Baby Back Ribs Only $1295
During your next trip to Laughlin make sure to stop in at The Pioneer Hotel amp Gambling Hall for delicious All-You-Can-Eat
Baby Back Ribs for $1295 at the Boarding House Restaurant served from 4-9pm every Saturday Other specials include Steak amp
Lobster meal for only $1595 on Thursdays Prime Rib or Shrimp Scampi for $1595 on Fridays and their award-winning
Champagne Brunch for $1195 every Sunday from 8am-1pm For more information call 18555252125
LAUGHLIN NEVADA News
News LAUGHLIN NEVADA
azgamingguidecom | December 2013 | Arizona Gaming Guide 37
Laughlin Event Center Presents
Fourteen-time nominated and five-time Latin Grammy Award
winners Los Tigres Del Norte will perform live in concert Satur-
day May 3 2014 in the all new Laughlin Event Center Paquita
la del Barrio will open for Los Tigres Tickets from $30 will be
available at edgewater-casinocom soon Los Tigres del Nortersquos
ldquoNortentildeordquo music with its polka roots is blended with stories of
social injustice and news They have recorded more than 55
albums that have earned Gold and Platinum Records in the
United States and Mexico and have sold more than 32 million
records The San Jose California based band tours international-
ly and has a recording repertoire of over 500 songs and corridos
(ballads)
Grammy-nominated Paquita la del Barrio is a popular Mexican
singer of rancheras and other Mexican styles and is most fa-
mous for her advocacy against Mexicos machismo culture
which has made her popular especially with female audiences
She is known for her common song themes of women empow-
erment and man bashing Her signature phrase with which she
often teases male spectators in her shows is iquestMe estaacutes oyendo
inuacutetil (Are you listening good-for-nothing)
Aquarius Announces Second Annual
ldquoFeed a Familyrdquo Program Benefiting Local Families
ace|PLAY Members Can Contribute
Points Instead of Cash
For the second year in a row Aquarius Casino Resort presents
the ldquoFeed a Familyrdquo program that allows players to contribute
their ace|PLAY club points to help put a holiday meal on the
table of a tri-state family in need Players can contribute points
through Friday December 20 2013 ldquoLast year thanks to the
overwhelming generosity of our players we were able to help
more than 900 families through this groundbreaking programrdquo
said Aquarius Casino Resort General Manager Sean Ham-
mond ldquoGiving back to the community is an important part of
our culture at Aquarius and our players have embraced our
effortsrdquo said Kathy Hilderhof Vice President of Marketing and
Player Development at Aquarius For more info visit aquarius-
casinoresortcom and click on ace|PLAY $
Lo
s T
igre
s D
el N
ort
e P
aq
uit
a L
a D
el B
arr
io
Debbie ReynoldsmdashDec 4-7mdashRiverside
GlorianamdashDec 6mdashEdgewater
Holiday Dreams A Cirque SpectacularmdashDec 7mdashEdgewater
The Nutcracker Anaheim BalletmdashDec 12mdashRiverside
Charlie Daniels Band amp Montgomery GentrymdashDec 13mdashEdge
The DiamondsmdashDec 17-22mdashRiverside
Dirk ArthurmdashDec 27-30mdashHarrahrsquos
Mickey GilleymdashDec 27-31mdashRiverside
Frank Sinatra Jr Sinatra Sings SinatramdashDec 28mdashEdgewater
New Year FireworksmdashDec 31mdashRiverwalk by Colorado Belle
The Golden Boys starring Frankie Avalon Bobby Rydell and
Fabian FortemdashJan 4mdashEdgewater
Happy Birthday to The KingmdashJan 7mdashRiverside
Temptations Review with Dennis EdwardsmdashJan 11mdashEdge
Kingston TriomdashJan 14-19mdashRiverside
The FlamingosmdashJan 21-26mdashRiverside
Mickey GilleymdashFeb 3-8mdashRiverside
Oak Ridge BoysmdashFeb 10-16mdashRiverside
Paul AnkamdashFeb 15mdashEdgewater
Vicki Lawrence and MamamdashFeb 18-23mdashRiverside
Crystal GaylemdashFeb 27-Mar 2mdashRiverside
Larry Gatlin and The Gatlin BrothersmdashMar 4-9mdashRiverside
Eddie MoneymdashApr 11-14mdashRiverside
Vince GillmdashApr 19mdashRiverside
Great WhitemdashApr 25-27mdashRiverside
Los Lobos and Los Lonely BoysmdashApr 26mdashHarrahrsquos
CASINO ENTERTAINMENT Listings
38 Arizona Gaming Guide | December 2013 | azgamingguidecom
Apache Gold CasinomdashGlobe AZmdash8002722438
Cabaret Lounge
Live bands every weekend
BlueWater CasinomdashParker AZmdash8882433360
Dig Lounge
Variety including live bands karaoke amp DJsmdashDaily at 5pm
BlueWater Showroom
Wynona amp Big NoisemdashJan 25 2014
Kenny RogersmdashMar 22 2014
Casino ArizonamdashScottsdale AZmdash4808507777
The Showroom
Monday Night Showroom FootballmdashMondays during football season
Showstoppers Live Holiday SpectacularmdashNov 28-Dec21
The Whip-itsmdashDec 31
Strange Days (Doors Tribute)mdashJan 3-4
Pyromania (Def Leppard Tribute)mdashJan 10-11
Motley Cruersquod (Motley Crue Tribute)mdashJan 24-25
Queen Nation (Queen Tribute)mdashJan 31-Feb 1
The Arizona Room
Latin Fire Dance Nights (Learn to dance)mdashMon Tue from 6-8pm
Throwback ThursdaymdashThu from 9pm to 1am
Casino Del SolmdashTucson AZmdash5208386506
AVA Amphitheater
Tamal FestivalmdashDec 7
Cliff Castle CasinomdashCamp Verde AZmdash8003817568
Dragonfly Lounge
Variety including live bands karaoke amp DJsmdashLadies Night every Th
Open late on Fr amp Sa
Cocopah Resort CasinomdashSomerton AZmdash8002375687
Events
Los ApsonmdashDec 6-7
Karaoke with Bling BlingmdashWe-Fr at 8pm
La Vida Loca (Latin Music)mdashFr at 9pm
Variety of live music every Saturday night on the casino floor
Desert Diamond Casino ImdashTucson AZmdash8663329467
Monsoon Nightclub
Groovinrsquo FridaysmdashTucsons Funkiest Old School Dance Party
Noches CalientemdashSaturdays the hottest Tex Mex and Tejano music
Desert Diamond Casino IImdashSahuarita AZmdash8663329467
Sports Bar
Karaoke Night in the Sports BarmdashWednesdays 7-11pm
Live music or DJsmdashFridays amp Saturdays
Diamond Center
Sylvia Browne (Author amp Psychic)mdashDec 14
Stayinrsquo Alive (Bee Gees Tribute)mdashDec 28
STYXmdashJan 17 2014
Chris YoungmdashJan 18 2014
Fort McDowell CasinomdashFort McDowell AZmdash8008433678
Lucky 7 Saloon
Featuring a variety of live music every weekend
Events
New Yearrsquos Eve PartymdashDec 31
Harrahs Ak-Chin CasinomdashMaricopa AZmdash4808025000
The Lounge
Checkerrsquod PastmdashDec 6-7
The HamptonsmdashDec 13
Smooth GroovemdashDec 14
JJrsquosmdashDec 20-21
Chris JansonmdashDec 27
The DriftersmdashDec 28
Wild Wednesdays from Noon to 4pm fea tures Route 66 with
Danny DavismdashDec 4 Come Back BuddymdashDec 11 Band Stand
Shows 50rsquosmdashDec 18 Route 66mdashDec 29
Hot Latin Nights from 8pm to midnight on Thursdays fea tures
AzTexmdashDec 5 amp 19
New Yearrsquos CelebrationmdashDec 31 features The Rat Pack Returns at 6
Grammy-nominated Country singer and songwriter Chris
Young is returning to the Diamond Center on Saturday Janu-
ary 18 2014 for a special concert sponsored by KIIM 995 FM
Tickets start at $25 and are on sale now through Star Tickets
and at the casino Rewards Center Doors open at 7pm and the
show starts at 8pm
Drawn to the thrill of entertaining from an early age Chris
Young got his start in 2006 when he was declared the winner
of the TV talent show Nashville Star Hersquos topped the country
charts with hits like the Grammy-nominated Gettingrsquo You
Home Voices The Man I Want To Be and his platinum selling
single Tomorrow Young released his latest album AM in
September and has been touring with country superstar Brad
Paisley Chris Young last performed in the Diamond Center to
a sold out crowd in October of 2011
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoWersquore
thrilled to have Chris Young back in the Diamond Center to
share his unique Country sound Tickets sold out fast the last
time Chris played here so be sure to get yours earlyrdquo
Talking Stick Resort Presents
Roger Clyne amp The Peacemakers December 27-28 2013
Hometown favorites Roger Clyne amp The Peacemakers
are headed back to Arizona and to Talking Stick Resort
The rock-n-roll quartet will command the Showroom
stage on Dec 27-28 and perform such favorites
as Americano Green amp Dumb and Loco to Stay Sane For-
merly members of The Refreshments singer Roger
Clyne and drummer Paul PH Naffon created Roger
Clyne amp The Peacemakers in 1998 The Tempe-based
band would go on to release 10 albums and tour with
the likes of Johnny Cash Kid Rock and John Fogerty
Their latest album Unida Cantinardquo climbed to the num-
ber two spot on the Billboard Heatseekers charts and
peaked at number four on the 2011 iTunes Rock Al-
bums list Fans are in store for two nights of pure ener-
getic rock-n-roll as the band always delivers remarkable
performances Tickets for the concert are on sale now
Call 4808507777 and ask for the box office or visit their
website at talkingstickresortcom for more information
Editorrsquos Pick CASINO ENTERTAINMENT
azgamingguidecom | December 2013 | Arizona Gaming Guide 39
amp 8pm plus 56-Elvis Tribute at 10pm amp Midnight
Hon-Dah CasinomdashPinetop AZmdash8009298744
Timbers Lounge and Showroom
Munday FundaymdashComedy Show begins at 7pm
Live local talent Tuesday through Saturday
Lone Butte CasinomdashChandler AZmdash8009464452
Cascades Lounge
Phoenix area bands amp DJs offer free live entertainment
WemdashCountry Thmdash70rsquos Disco Funk FrmdashLatin SamdashTop 40Dance
Verona Chophouse
Talia Livemdash Saturdays 5-9pm
Sunday Jazz Brunch Livemdash10am-3pm
Mazatzal CasinomdashPayson AZmdash8007777529
Event Center
New Yearrsquos Eve Party with Night GroovemdashDec 31
New Yearrsquos Eve Lounge with Torres and HendrixmdashDec 31
Paradise CasinomdashYuma AZmdash8887774946
Sharkyrsquos Bar amp Bites
Featuring a variety of live music on the weekends
Quechan CasinomdashWinterhaven CAmdash8777832426
Sidewinders Bar amp Grill
Featuring a variety of live music on the weekends
Pipa Event Center
Paul Rodriguez Williams amp Lee Bobby LeemdashDec 13
Talking Stick ResortmdashScottsdale AZmdash4808507777
The Showroom amp Grand Ballroom
Aaron LewismdashDec 6
Vincente Fernandez JrmdashDec 7
Roger Clyne amp The PeacemakersmdashDec 27
STYXmdashJan 18 2014
Hot Tuna and Leon RussellmdashJan 24 2014
Twin Arrows Navajo CasinomdashFlagstaff AZmdash8559468946
Cover bands local regional amp headlining acts Call for info
Wild Horse Pass CasinomdashChandler AZmdash8009464452
AiRIA UnpluggedmdashLive music Fri amp Sat 4pm-2am
Encore LoungemdashFeaturing a variety of live music nightly
Classics With A TwistmdashFeaturing jazz music amp cocktails Thu-Sun
Showroom
DaughtrymdashDec 6
Eddie MoneymdashDec 7
Ana Barbara amp The Mariachi Sol de Mexico Jose FernandezmdashDec 13
Big Bad Voodoo DaddymdashDec 27
Chris Simpson and Adam Gropman (Comedy)mdashDec 28
PwerdrivemdashDec 31
AbbaFab (ABBA Tribute)mdashJan 4 2014
Yavapai CasinomdashPrescott AZmdash8007568744
Yavapai Cantina
Karaoke with Cruisinrsquo SusanmdashFr at 8pm-12am
Variety of live bands on Saturdays from 7 to 10pm Verify all details amp age restrictions (generally 21 amp over) for each event Venues times dates amp ticket
information are subject to change Photosimages copyright of the individual artist(s) photographer(s)
or venue(s) All Rights Reserved We are not responsible for incorrect missing or outdated information
40 Arizona Gaming Guide | December 2013 | azgamingguidecom
CASINO NIGHTLIFE
By Ramses Ja
manda Martinez aka DJ Juma is the newest jewel in Talk-
ing Stickrsquos crown Her mixes in the TSR Lounge have cap-
tivated partygoers for the past few months As a newer face I
felt I should introduce her to the readers of this column but
know that this goes way beyond a pretty face Juma is a skilled
DJ who has graced decks from coast to coast Now that she has
a new residency I thought Irsquod run a few questions by her
RJ How long have you been DJing
Irsquove been DJing since 2009 but Irsquove been messing around with it since
grade school I used to dress as Spinderella on Halloween I used to
make beats with my friends who were local artists thatrsquos what got me
started in music From there DJing just felt like a natural evolution of
my craft I have always felt very musically inclined so I am happy that
this is what I do for a living
RJ Tell me about your musical background
I started in radio way back in 2005 at 951 FM Latino Vibe Manic
Hispanic was the one who pulled me under his wing and showed me
how things worked I landed at Power 983 in 2008 and stayed there
until I made the move to 1015 JamZ In the mean time I started mak-
ing beats like I said and I guess being surrounded by so many talent-
ed DJs I started getting my equipment together and practicing
RJ What is your favorite type of music to spin
Irsquom the type to spin anything that people like to spin what makes peo-
ple move But my go-to music is usually 80s or 90s and of course
Spanish music because of my Latin background I guess that doesnrsquot
really answer the question but I guess my favorite music changes with
the crowd or the venue maybe even the time of year It just depends
Right now Irsquom spinning a lot of Top 40 and EDM because itrsquos really
working for my crowds
RJ Tell me about a typical night at the TSR Lounge at Talking
Stick
Im usually just paying attention to my mixes and the crowd Im
learning Im paying attention to my choices and selections Thats my
main focus I do it fearlessly because I never underestimate the audi-
ences ability to feel Music is the sixth element it brings nostalgia it
brings healing and it moves us I canrsquot feel anything but the music
A everything around me is a blur except the sound Its therapy for me
DJing has allowed me the chance to be free with no expectations espe-
cially from myself Its just about having fun at the party and I like
having fun at the party I see the audience make note of the atmos-
phere sometimes I listen to what the DJs did before me and I just basi-
cally remember that its about having fun and I free myself enough to
begin
RJ Any advice for anyone wanting to follow in your footsteps
A good DJ feels his or her groove and eventually gets a flow and begins
to connect with the music which connects to the audience In my case
Im a selector As Juma I select what I like People who come to groove
either love it or they learn it Theres a big difference between being a
DJ and being a selector I dont really even know if I consider myself a
DJ because DJing is a skill and an art form that is highly technical
Theres scratching involved theres blending involved theres accura-
cy and syncopation involved Those things Ive learned over time but
as a selector youre just narrating the emotions of the crowd I am
becoming a good DJ I am a great selector $
Talking Stick Resortrsquos TSR Lounge is located just downstairs
from the main casino floor in the Atrium The TSR Lounge fea-
tures a live DJ drink specials and a plush ambiance to enjoy
your weekends out Enjoy the party at the TSR Lounge every
weekend on Fridays from 8pm to 2am and Saturdays from 5pm
to 2am For more information visit talkingstickresortcom or
call 4808507777
Ramses Ja Rudi King-Taylor II
bullMusic DirectorOn-Air Host (3-7pm) for
KNRJ-FM 1011 The Beat
bullResident DJVJ for KTVK-3TV Friday 10am
bullHost of REDY Set Radio
bullOfficial Bum Squad DJ
bullDJ Vatican Member
bullFor more information on Ramses Ja visit his
website at wwwramsesjacom
Amanda Martinez DJ JUMA TSR
HOT DEALS
42 Arizona Gaming Guide | December 2013 | azgamingguidecom
Check out these great promotions we found for our read-
ers and fans No matter where you live in Arizona our
readers can take advantage of at least one of the items
listed below Put some cash in your pocket
Desert Diamond Casino Football Pickrsquoem Be one of 20 winners to predict the winning teams for
each Sunday and Monday NFL regular season games and
win $100-$500 in free play Then if you correctly predict
the winning teams in 197 or more 2013 NFL regular sea-
son games out of the 239 you could win $1000000
Mazatzal Hotel amp Casino Second Serving Tuesday Between 1pm and 5pm each Tuesday from now through
December 17 play at least $50 cash and receive $50 in
Bonus Maz Cash free play or play at least $100 cash and
receive $100 in Maz Cash free play Earn one reward each
week
Paradise Casino Toy amp Food Drive Now through December 15 bring in a new toy or food
item(s) with the original store receipt valued at $10 or
more (excluding tax) and receive up to $40 in Rewards
Play for your donation
Pick The Pros Be one of twenty weekly prize winners to pick the most
correct winning teams of the weekly NFL lineup includ-
ing a tie-breaker and win up to $100 in Rewards Play
Quechan Casino Resort Sunday Funday Sundays in December a lucky winner will be drawn eve-
ry 30 minutes from 12pm ndash 630pm for $100 in Rewards
Play And at 7pm one lucky winner will win $1000
Twin Arrows Navajo Casino Resort Holiday Room Special Now through December 27 players can enjoy a resort
room for only $59 plus tax per night from Sunday
through Thursday and $99 plus tax on Friday and Satur-
day When visiting on Tuesdays and Thursdays win up
to $2000 cash during the drawings held every half hour
from 7pm to 10pm $ For complete rules regulations and restrictions visit each casinorsquos players
club for more details Players must be 21 or older and donrsquot forget that casino
management reserves all rights with the promotions listed on this page
Apache Gold Casino Resort decides to
through the end of 2013
Did you get an offer for free play from a casino Through
December Apache Gold Casino Resort will double it
Buckyrsquos Casino In Prescott Presents
This exciting extension to 3-Card Poker gives players the
ability to use their cards and the dealerrsquos cards to make a
5-card poker hand with pays for 3-of-a-kind or better
44 Arizona Gaming Guide | December 2013 | azgamingguidecom
Casino Sessions Seats Smoke-Free Area Electronic Late Night
Apache Gold Su We Th at Noon Fr amp Sa at
7pm 1st Mo of the month at 7pm 200 No No No
BlueWater Mo-We 430pm Su at 1130am 400 Yes Yes No
Casino Arizona Mo-Su at 630pm
Daily Matinees at 1230pm 1000 Yes Yes
L8 Nite Bingo Fr amp Sa
Doors at 10pm Games at midnight
Casino Del Sol Daily at Noon 130 215 630 amp
715pm 600 Yes Yes Cosmic Bingo Sa at 11pm
Cocopah Daily at 130 amp 630pm 350 Yes Yes No
Desert Diamond I Th-Mo 130 2 6 630 amp 7pm 270 No Yes No
Fort McDowell Sa amp Su at 645am We-Mo at
9am Daily at 1230 amp 630pm 1275
Yes (2 sections enclosed or in
general seating)
Yes Fr amp Sa at 1210am
Call for Lunar Bingo schedule
Harrahrsquos Ak-Chin We-Su at 1130am 230 330
and 630pm 470 Yes Yes No
Lone Butte
Sa amp Su at 10am Noon 345
530pm Daily at Noon amp
630pm
750 Yes Yes BAD Bingo 2 Fr at 1130pm amp
BAD Bingo Sa at 1130pm
Mazatzal Mo-Th at Noon Tu amp Th at
630pm 280 Yes Yes No
Paradise Daily at 130 amp 6pm 300 Yes Yes Call for Kozmic Bingo
amp Other Special Dates
Vee Quiva Daily at Noon amp 630pm 366 Yes Yes Bingo Eclipse Sa at 11pm
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4am Sunday to 4am Monday
CASINO BINGO DIRECTORY
Green MPBingo Jackpot won for $27038 at Fort McDowell Casinorsquos Bingo Hall
Cheryl L won the $2703800 Green MPBingo progressive jackpot while playing at Fort
McDowell Casino in Phoenix AZ Playing on the PhD tablet from Planet Bingo Cheryl
won the big one for $2703800 against the 1 Vertical amp 1 Horizontal line pattern Fort
McDowell Casino has been awarding some of the largest MPBingo jackpots for almost 10
years Thousands of players have won millions of dollars
For more information about Fort McDowell Casino session times specials and events
phone 1-800-THE-FORT or visit fortmcdowellcasinocom $
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
1 7 8
5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
9 3 6
1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
azgamingguidecom | November 2013 | Arizona Gaming Guide 29
30 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
ndian gaming is an economic powerhouse a recognized $27
billion industry within 237 Indian tribal casinos country-
wide that employ more than 650000 workers
What is not generally recognized is the paucity of Native Amer-
ican-owned business that supply goods and services to those
casinos --- an infinitely small number of Native-owned and op-
erated businesses that work with and profit from the estab-
lished gaming entities
In Arizona the Indian gaming industry amounts to some $17
billion Native gambling facilities are one of the top three indus-
tries in the entire state creating more than 15000 direct jobs and
in constant need of vendor assistance to keep them running
smoothly
Itrsquos big business a well-oiled machine in need of constant sup-
plies and services opportunities for small or start-up Native
business owners to position their fledgling efforts to be a part of
the action But if yoursquore an entrepreneur on the outside looking
in how do you get to become a player in the gaming game To
I
By Lee Allen
help answer that question a 4-member panel convened at the
recent Reservation Economic Summit conference at Wild Horse
Pass Hotel amp Casino in Chandler to conduct a Native 2 Native
seminar on the mysteries of gaming procurement and how
smaller players can also take a bite out of that industryrsquos eco-
nomic apple
While the gaming process is pretty similar from site to site pro-
curement processes may be unique from tribe to tribe and one
size may not fit all Creativity and flexibility may be required to
get recognized
rdquoThere are four culprits that impede Native American entrepre-
neursrdquo according to John James CEO of Gila River Gaming
Enterprises responsible for three tribally-owned gaming facili-
ties
ldquoNot enough economic infrastructure or start-up capitol is one
pitfall Inadequate strategic partnerships is another begging the
question --- why go it alone when therersquos strength in unity Be-
ginning businesses often lack specifics about important things
Left to right Debra GriffinmdashPresident of the Gila River Gaming Enterprises Board of Directors Derrick WatchmanmdashNavajo National Gaming Enterprises CEO and
Chairman of the Board of the National Council on American Indian Enterprise Development John JamesmdashCEO of Gila River Gaming Enterprises
TRIBAL NEWS
azgamingguidecom | December 2013 | Arizona Gaming Guide 31
like product pricing placement and promotion Therersquos an
admitted lack of expertise in a fledgling small business but you
donrsquot have to be an expert you just need the right channels to
find the necessary resources Overcome these problem areas and
you can live the dream of your imaginationrdquo
ldquoAlthough individual tribal casinos across the country frequent-
ly operate in unique fashion with dissimilar protocols they all
represent the established well-capitalized licensed provider
that understands the gaming industryrdquo said Derrick Watch-
man Navajo National Gaming Enterprises CEO and Chairman
of the Board of the National Council on American Indian Enter-
prise Development
But the big guys need the little guys to make things work ldquoWe
use businesses to operate our businessrdquo is how Judy Ferreira
Deputy Director of the Arizona Indian Gaming Association put
it
For instance says Watchman ldquoMost of us go with the big gen-
eral contractors but in order to get construction underway you
need support services --- things like trucking and trade input
that could be done by Native sub-contractors Operationally
furnishings and equipment or cleaning services could be pur-
chased from Native-owned businessesrdquo
Moderator Kenneth Manuel noted that Gila River Gaming En-
terprise is trying to bridge the ldquowe need you can providerdquo gap
with their program created to assist would-be entrepreneurs
ldquoThe program is designed to help community members looking
to start their own businesses to help supply our needs and itrsquos a
model that seems to be paying off as a number of Gila River
vendors are already on boardrdquo
In addition to site-specific training for enterprising Native busi-
nessmen and women the panel offered nuggets of good advice
All panelists nodded in agreement when the subject of network-
ing came up ldquoA lot of times people donrsquot know about existing
tribal businessesrdquo said Ferreira
ldquoCasinos require a lot of product but wersquore a competitive busi-
ness because revenue generation goes back to the triberdquo said
Debra Griffin President of the Gila River Gaming Enterprises
Board of Directors ldquoWe need competitive pricing for what we
buy in order to guarantee that tribal returnrdquo
The ability to respond is another prerequisite ldquoCasinos arenrsquot
an 8-to-5 businessrdquo said Watchman ldquoWersquore a 247365 opera-
tion If we need something on a Saturday night at midnight our
vendors need to make sure they can provide itrdquo
In assessing the keys to success for Native start-ups James
summed it up ldquoAt the end of the day if yoursquove got the right
product in the right market priced and promoted correctly all
the engines will be whistling the same happy tunerdquo For more
info on the event and the organization visit ncaiedorg $
32 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
istorians have immortalized Horace Greeleyrsquos words
ldquoGo West young man go Westrdquo Today his advice
would probably include the admonition ldquoLook to
south-of-the-border business folks look Southrdquo
This view toward Mexico was the theme for Business Beyond
Borders the recent Arizona Indian Gaming Associationrsquos annu-
al conference and EXPO held in Tucson Representing 17 of the
22 federally-recognized tribes in the state (that encompass more
than 90 of Indian people living on Arizona reservations) the
AIGA is a major player in Grand Canyon state gaming
ldquoMexico is important to Arizona in general --- and Indian casi-
nos in particular --- because Mexican visitors represent an excel-
lent target market for Southern Arizonarsquos gaming industry
most especially the Pascua Yaqui Casino Del Sol Resort and
Casino and Casino of the Sun as well as the three area Tohono
Orsquoodham properties --- their hotel and casino in Tucson another
casino in Sahuarita and a smaller casino in Whyrdquo says AIGA
Executive Director Valerie Spicer
ldquoItrsquos only been 10 years since Arizonarsquos gaming compact with
tribes was signed and the Arizona Benefits Fund was estab-
lished and wersquore already approaching the billion dollar mark in
contributions back to the state and its citizensrdquo Spicer said
Similar success stories are being reported nationwide among the
420 gaming facilities owned by 240 tribes in 28 states an eco-
nomic development effort that has resulted in the creation of
700000 jobs nationally (with 15000 of them in Arizona)
The three-day gathering in the Old Pueblo was held just 60
miles from the USMexico border --- billed as The Southwestrsquos
Foremost Gaming and Business Summit and Trade Show ---
that drew together some 300 tribal leaders casino executives
and business leaders from across the country to conceptualize a
gaming industryrsquos approach to cross-cultural marketing in or-
der to do business with Mexico
ldquoTherersquos no other conference like this in Indian Country focus-
ing on gaming and businessrdquo according to Spicer ldquoTribes want
to spur more economic development and businesses want to
learn how to partner with tribes This forum connects tribal en-
terprises with potential business partners for the benefit of allrdquo
Economic developer and international trade expert Felipe Gar-
cia of Visit Tucson was the keynote speaker ldquoNewly-released
statistics show 22 million people cross into Arizona from Mexi-
co every year --- thatrsquos 50000 travelers per day every day ---
and the World Tourism Organization is predicting the number
of people who cross international borders will double by 2030rdquo
he told conference attendees
ldquoThese are real people with real discretionary income That im-
pact in Southern Arizona is huge In Pima County alone it rep-
resents $1 billion dollars added to the local economy every year
mostly from shoppingrdquo
Citing a Mexican Visitors to Arizona study done by the Eller
College of Management at the University of Arizona Garcia
noted that 64 of all Mexican visitors to Arizona come here for
a leisure-time vacation and to shop
ldquoFrom a gaming industry standpoint casinos are missing a
good bet if they donrsquot focus more frequently on that South-of-
the-Border opportunity These visitors range from high-end
travelers who fly here on private airplanes to middle-class folks
with visas who have cash in their pockets and no aversion to
spending it
Terry Rambler who chairs the AIGA the Inter-Tribal Council of
Arizona and the San Carlos Apache Tribe noted ldquoThese are
tribes working together as a family to make the future better
This is how things are done working together to build a model
of cooperation that can be used in other economic venturesrdquo
For more info on the AIGA visit azindiangamingorg $
AIGA EXPO Luncheon Speaker Notah Begay III
(Navajo) is a pro golfer with 4 PGA tournament
wins and current entrepreneur of Kiva Sun Foods
H By Lee Allen
Left to Right Valerie SpicermdashDirector of the AIGA
Peter YucupiciomdashChairman of the Pascua Yaqui
Tribe Notah Begay IIImdashPGA golfer
Terry RamblermdashChairman of the AIGA Chairman
of the Inter-Tribal Council of Arizona and Chair-
man of the San Carlos Apache Tribe
34 Arizona Gaming Guide | December 2013 | azgamingguidecom
LAUGHLIN NEVADA Directory amp Gaming Statistics
Aquarius Casino Resort
800662LUCK
aquariuscasinoresortcom
1250+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps keno race
sports book
Avi Resort amp Casino
(Fort Mojave Tribe)
8004300721
avicasinocom
1000+ slots bingo blackjack table
games craps roulette poker room
keno racesports book KidsQuest
Colorado Belle Hotel Casino
8774600777
coloradobellecom
750+ slots blackjack table games
craps roulette poker room keno
racesports book Build your own
amazing burger at Pintrsquos Brewery
Riverside Resort Hotel amp Casino
8002273849
riversideresortcom
1300+ slots no smoking slot area
high limit slots area bingo black-
jack table games craps roulette
poker room keno racesports book
Pioneer Hotel amp Gambling Hall
8006343469
pioneerlaughlincom
490 slots blackjack table games
craps roulette sports book Make
sure to check out the video poker amp
reel slots
Harrahrsquos Laughlin
8004478700
harrahslaughlincom
900+ slots no smoking slot area
high limit slots area blackjack table
games craps roulette poker room
live keno racesports book
Golden Nugget Laughlin
8002371739
goldennuggetcomlaughlin
1000+ slots blackjack table games
craps roulette poker room sports
book Sign up for the playerrsquos club
and spin for free play
Edgewater Hotel Casino
8006774837
edgewater-casinocom
750+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps racesports
book Great all-around casino
We are not responsible for incorrect missing or outdated information To inform us of
updates please email editorazgamingguidecom The Nevada Gaming Control Board
publishes statistics on casino gaming activity in Nevada according to their statersquos gaming
regulations The most current data for Laughlin at press time is from three months prior
A negative hold percentage indicates that game overpaid during the stated month
Tropicana Laughlin
8002436846
tropicanaxcom
1000+ slots blackjack table games
craps roulette and a sports book
Stop in for lunch at Carnegiersquos or
the Poolside Cafeacute and enjoy the food
River Palms Resort Casino
8777877256
river-palmscom
550+ slots bingo blackjack table
games craps roulette sports book
Donrsquot miss the view of the river from
Dennyrsquos
Slots Hold Tables Hold
Loose $1 409 Craps 1371
25cent 481 Blackjack 21 1583
$5 527 Roulette 1900
Multi-Denom 565 Other Table Games 2456
5cent 609 Pai Gow Poker 2470
1cent 1049 Let It Ride 2549
Megabucks 1123 Three Card Poker 3390
Tight $25 1507
Other Hold Revenue Dollars
Loose Sports Pools 1489 Slots 291 mil
Race Books 1521 Tables 30 mil
Tight Live Keno 2835 Other 07 mil
Laughlinrsquos Gaming Statistics September 2013
36 Arizona Gaming Guide | December 2013 | azgamingguidecom
All-You-Can-Eat Baby Back Ribs Only $1295
During your next trip to Laughlin make sure to stop in at The Pioneer Hotel amp Gambling Hall for delicious All-You-Can-Eat
Baby Back Ribs for $1295 at the Boarding House Restaurant served from 4-9pm every Saturday Other specials include Steak amp
Lobster meal for only $1595 on Thursdays Prime Rib or Shrimp Scampi for $1595 on Fridays and their award-winning
Champagne Brunch for $1195 every Sunday from 8am-1pm For more information call 18555252125
LAUGHLIN NEVADA News
News LAUGHLIN NEVADA
azgamingguidecom | December 2013 | Arizona Gaming Guide 37
Laughlin Event Center Presents
Fourteen-time nominated and five-time Latin Grammy Award
winners Los Tigres Del Norte will perform live in concert Satur-
day May 3 2014 in the all new Laughlin Event Center Paquita
la del Barrio will open for Los Tigres Tickets from $30 will be
available at edgewater-casinocom soon Los Tigres del Nortersquos
ldquoNortentildeordquo music with its polka roots is blended with stories of
social injustice and news They have recorded more than 55
albums that have earned Gold and Platinum Records in the
United States and Mexico and have sold more than 32 million
records The San Jose California based band tours international-
ly and has a recording repertoire of over 500 songs and corridos
(ballads)
Grammy-nominated Paquita la del Barrio is a popular Mexican
singer of rancheras and other Mexican styles and is most fa-
mous for her advocacy against Mexicos machismo culture
which has made her popular especially with female audiences
She is known for her common song themes of women empow-
erment and man bashing Her signature phrase with which she
often teases male spectators in her shows is iquestMe estaacutes oyendo
inuacutetil (Are you listening good-for-nothing)
Aquarius Announces Second Annual
ldquoFeed a Familyrdquo Program Benefiting Local Families
ace|PLAY Members Can Contribute
Points Instead of Cash
For the second year in a row Aquarius Casino Resort presents
the ldquoFeed a Familyrdquo program that allows players to contribute
their ace|PLAY club points to help put a holiday meal on the
table of a tri-state family in need Players can contribute points
through Friday December 20 2013 ldquoLast year thanks to the
overwhelming generosity of our players we were able to help
more than 900 families through this groundbreaking programrdquo
said Aquarius Casino Resort General Manager Sean Ham-
mond ldquoGiving back to the community is an important part of
our culture at Aquarius and our players have embraced our
effortsrdquo said Kathy Hilderhof Vice President of Marketing and
Player Development at Aquarius For more info visit aquarius-
casinoresortcom and click on ace|PLAY $
Lo
s T
igre
s D
el N
ort
e P
aq
uit
a L
a D
el B
arr
io
Debbie ReynoldsmdashDec 4-7mdashRiverside
GlorianamdashDec 6mdashEdgewater
Holiday Dreams A Cirque SpectacularmdashDec 7mdashEdgewater
The Nutcracker Anaheim BalletmdashDec 12mdashRiverside
Charlie Daniels Band amp Montgomery GentrymdashDec 13mdashEdge
The DiamondsmdashDec 17-22mdashRiverside
Dirk ArthurmdashDec 27-30mdashHarrahrsquos
Mickey GilleymdashDec 27-31mdashRiverside
Frank Sinatra Jr Sinatra Sings SinatramdashDec 28mdashEdgewater
New Year FireworksmdashDec 31mdashRiverwalk by Colorado Belle
The Golden Boys starring Frankie Avalon Bobby Rydell and
Fabian FortemdashJan 4mdashEdgewater
Happy Birthday to The KingmdashJan 7mdashRiverside
Temptations Review with Dennis EdwardsmdashJan 11mdashEdge
Kingston TriomdashJan 14-19mdashRiverside
The FlamingosmdashJan 21-26mdashRiverside
Mickey GilleymdashFeb 3-8mdashRiverside
Oak Ridge BoysmdashFeb 10-16mdashRiverside
Paul AnkamdashFeb 15mdashEdgewater
Vicki Lawrence and MamamdashFeb 18-23mdashRiverside
Crystal GaylemdashFeb 27-Mar 2mdashRiverside
Larry Gatlin and The Gatlin BrothersmdashMar 4-9mdashRiverside
Eddie MoneymdashApr 11-14mdashRiverside
Vince GillmdashApr 19mdashRiverside
Great WhitemdashApr 25-27mdashRiverside
Los Lobos and Los Lonely BoysmdashApr 26mdashHarrahrsquos
CASINO ENTERTAINMENT Listings
38 Arizona Gaming Guide | December 2013 | azgamingguidecom
Apache Gold CasinomdashGlobe AZmdash8002722438
Cabaret Lounge
Live bands every weekend
BlueWater CasinomdashParker AZmdash8882433360
Dig Lounge
Variety including live bands karaoke amp DJsmdashDaily at 5pm
BlueWater Showroom
Wynona amp Big NoisemdashJan 25 2014
Kenny RogersmdashMar 22 2014
Casino ArizonamdashScottsdale AZmdash4808507777
The Showroom
Monday Night Showroom FootballmdashMondays during football season
Showstoppers Live Holiday SpectacularmdashNov 28-Dec21
The Whip-itsmdashDec 31
Strange Days (Doors Tribute)mdashJan 3-4
Pyromania (Def Leppard Tribute)mdashJan 10-11
Motley Cruersquod (Motley Crue Tribute)mdashJan 24-25
Queen Nation (Queen Tribute)mdashJan 31-Feb 1
The Arizona Room
Latin Fire Dance Nights (Learn to dance)mdashMon Tue from 6-8pm
Throwback ThursdaymdashThu from 9pm to 1am
Casino Del SolmdashTucson AZmdash5208386506
AVA Amphitheater
Tamal FestivalmdashDec 7
Cliff Castle CasinomdashCamp Verde AZmdash8003817568
Dragonfly Lounge
Variety including live bands karaoke amp DJsmdashLadies Night every Th
Open late on Fr amp Sa
Cocopah Resort CasinomdashSomerton AZmdash8002375687
Events
Los ApsonmdashDec 6-7
Karaoke with Bling BlingmdashWe-Fr at 8pm
La Vida Loca (Latin Music)mdashFr at 9pm
Variety of live music every Saturday night on the casino floor
Desert Diamond Casino ImdashTucson AZmdash8663329467
Monsoon Nightclub
Groovinrsquo FridaysmdashTucsons Funkiest Old School Dance Party
Noches CalientemdashSaturdays the hottest Tex Mex and Tejano music
Desert Diamond Casino IImdashSahuarita AZmdash8663329467
Sports Bar
Karaoke Night in the Sports BarmdashWednesdays 7-11pm
Live music or DJsmdashFridays amp Saturdays
Diamond Center
Sylvia Browne (Author amp Psychic)mdashDec 14
Stayinrsquo Alive (Bee Gees Tribute)mdashDec 28
STYXmdashJan 17 2014
Chris YoungmdashJan 18 2014
Fort McDowell CasinomdashFort McDowell AZmdash8008433678
Lucky 7 Saloon
Featuring a variety of live music every weekend
Events
New Yearrsquos Eve PartymdashDec 31
Harrahs Ak-Chin CasinomdashMaricopa AZmdash4808025000
The Lounge
Checkerrsquod PastmdashDec 6-7
The HamptonsmdashDec 13
Smooth GroovemdashDec 14
JJrsquosmdashDec 20-21
Chris JansonmdashDec 27
The DriftersmdashDec 28
Wild Wednesdays from Noon to 4pm fea tures Route 66 with
Danny DavismdashDec 4 Come Back BuddymdashDec 11 Band Stand
Shows 50rsquosmdashDec 18 Route 66mdashDec 29
Hot Latin Nights from 8pm to midnight on Thursdays fea tures
AzTexmdashDec 5 amp 19
New Yearrsquos CelebrationmdashDec 31 features The Rat Pack Returns at 6
Grammy-nominated Country singer and songwriter Chris
Young is returning to the Diamond Center on Saturday Janu-
ary 18 2014 for a special concert sponsored by KIIM 995 FM
Tickets start at $25 and are on sale now through Star Tickets
and at the casino Rewards Center Doors open at 7pm and the
show starts at 8pm
Drawn to the thrill of entertaining from an early age Chris
Young got his start in 2006 when he was declared the winner
of the TV talent show Nashville Star Hersquos topped the country
charts with hits like the Grammy-nominated Gettingrsquo You
Home Voices The Man I Want To Be and his platinum selling
single Tomorrow Young released his latest album AM in
September and has been touring with country superstar Brad
Paisley Chris Young last performed in the Diamond Center to
a sold out crowd in October of 2011
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoWersquore
thrilled to have Chris Young back in the Diamond Center to
share his unique Country sound Tickets sold out fast the last
time Chris played here so be sure to get yours earlyrdquo
Talking Stick Resort Presents
Roger Clyne amp The Peacemakers December 27-28 2013
Hometown favorites Roger Clyne amp The Peacemakers
are headed back to Arizona and to Talking Stick Resort
The rock-n-roll quartet will command the Showroom
stage on Dec 27-28 and perform such favorites
as Americano Green amp Dumb and Loco to Stay Sane For-
merly members of The Refreshments singer Roger
Clyne and drummer Paul PH Naffon created Roger
Clyne amp The Peacemakers in 1998 The Tempe-based
band would go on to release 10 albums and tour with
the likes of Johnny Cash Kid Rock and John Fogerty
Their latest album Unida Cantinardquo climbed to the num-
ber two spot on the Billboard Heatseekers charts and
peaked at number four on the 2011 iTunes Rock Al-
bums list Fans are in store for two nights of pure ener-
getic rock-n-roll as the band always delivers remarkable
performances Tickets for the concert are on sale now
Call 4808507777 and ask for the box office or visit their
website at talkingstickresortcom for more information
Editorrsquos Pick CASINO ENTERTAINMENT
azgamingguidecom | December 2013 | Arizona Gaming Guide 39
amp 8pm plus 56-Elvis Tribute at 10pm amp Midnight
Hon-Dah CasinomdashPinetop AZmdash8009298744
Timbers Lounge and Showroom
Munday FundaymdashComedy Show begins at 7pm
Live local talent Tuesday through Saturday
Lone Butte CasinomdashChandler AZmdash8009464452
Cascades Lounge
Phoenix area bands amp DJs offer free live entertainment
WemdashCountry Thmdash70rsquos Disco Funk FrmdashLatin SamdashTop 40Dance
Verona Chophouse
Talia Livemdash Saturdays 5-9pm
Sunday Jazz Brunch Livemdash10am-3pm
Mazatzal CasinomdashPayson AZmdash8007777529
Event Center
New Yearrsquos Eve Party with Night GroovemdashDec 31
New Yearrsquos Eve Lounge with Torres and HendrixmdashDec 31
Paradise CasinomdashYuma AZmdash8887774946
Sharkyrsquos Bar amp Bites
Featuring a variety of live music on the weekends
Quechan CasinomdashWinterhaven CAmdash8777832426
Sidewinders Bar amp Grill
Featuring a variety of live music on the weekends
Pipa Event Center
Paul Rodriguez Williams amp Lee Bobby LeemdashDec 13
Talking Stick ResortmdashScottsdale AZmdash4808507777
The Showroom amp Grand Ballroom
Aaron LewismdashDec 6
Vincente Fernandez JrmdashDec 7
Roger Clyne amp The PeacemakersmdashDec 27
STYXmdashJan 18 2014
Hot Tuna and Leon RussellmdashJan 24 2014
Twin Arrows Navajo CasinomdashFlagstaff AZmdash8559468946
Cover bands local regional amp headlining acts Call for info
Wild Horse Pass CasinomdashChandler AZmdash8009464452
AiRIA UnpluggedmdashLive music Fri amp Sat 4pm-2am
Encore LoungemdashFeaturing a variety of live music nightly
Classics With A TwistmdashFeaturing jazz music amp cocktails Thu-Sun
Showroom
DaughtrymdashDec 6
Eddie MoneymdashDec 7
Ana Barbara amp The Mariachi Sol de Mexico Jose FernandezmdashDec 13
Big Bad Voodoo DaddymdashDec 27
Chris Simpson and Adam Gropman (Comedy)mdashDec 28
PwerdrivemdashDec 31
AbbaFab (ABBA Tribute)mdashJan 4 2014
Yavapai CasinomdashPrescott AZmdash8007568744
Yavapai Cantina
Karaoke with Cruisinrsquo SusanmdashFr at 8pm-12am
Variety of live bands on Saturdays from 7 to 10pm Verify all details amp age restrictions (generally 21 amp over) for each event Venues times dates amp ticket
information are subject to change Photosimages copyright of the individual artist(s) photographer(s)
or venue(s) All Rights Reserved We are not responsible for incorrect missing or outdated information
40 Arizona Gaming Guide | December 2013 | azgamingguidecom
CASINO NIGHTLIFE
By Ramses Ja
manda Martinez aka DJ Juma is the newest jewel in Talk-
ing Stickrsquos crown Her mixes in the TSR Lounge have cap-
tivated partygoers for the past few months As a newer face I
felt I should introduce her to the readers of this column but
know that this goes way beyond a pretty face Juma is a skilled
DJ who has graced decks from coast to coast Now that she has
a new residency I thought Irsquod run a few questions by her
RJ How long have you been DJing
Irsquove been DJing since 2009 but Irsquove been messing around with it since
grade school I used to dress as Spinderella on Halloween I used to
make beats with my friends who were local artists thatrsquos what got me
started in music From there DJing just felt like a natural evolution of
my craft I have always felt very musically inclined so I am happy that
this is what I do for a living
RJ Tell me about your musical background
I started in radio way back in 2005 at 951 FM Latino Vibe Manic
Hispanic was the one who pulled me under his wing and showed me
how things worked I landed at Power 983 in 2008 and stayed there
until I made the move to 1015 JamZ In the mean time I started mak-
ing beats like I said and I guess being surrounded by so many talent-
ed DJs I started getting my equipment together and practicing
RJ What is your favorite type of music to spin
Irsquom the type to spin anything that people like to spin what makes peo-
ple move But my go-to music is usually 80s or 90s and of course
Spanish music because of my Latin background I guess that doesnrsquot
really answer the question but I guess my favorite music changes with
the crowd or the venue maybe even the time of year It just depends
Right now Irsquom spinning a lot of Top 40 and EDM because itrsquos really
working for my crowds
RJ Tell me about a typical night at the TSR Lounge at Talking
Stick
Im usually just paying attention to my mixes and the crowd Im
learning Im paying attention to my choices and selections Thats my
main focus I do it fearlessly because I never underestimate the audi-
ences ability to feel Music is the sixth element it brings nostalgia it
brings healing and it moves us I canrsquot feel anything but the music
A everything around me is a blur except the sound Its therapy for me
DJing has allowed me the chance to be free with no expectations espe-
cially from myself Its just about having fun at the party and I like
having fun at the party I see the audience make note of the atmos-
phere sometimes I listen to what the DJs did before me and I just basi-
cally remember that its about having fun and I free myself enough to
begin
RJ Any advice for anyone wanting to follow in your footsteps
A good DJ feels his or her groove and eventually gets a flow and begins
to connect with the music which connects to the audience In my case
Im a selector As Juma I select what I like People who come to groove
either love it or they learn it Theres a big difference between being a
DJ and being a selector I dont really even know if I consider myself a
DJ because DJing is a skill and an art form that is highly technical
Theres scratching involved theres blending involved theres accura-
cy and syncopation involved Those things Ive learned over time but
as a selector youre just narrating the emotions of the crowd I am
becoming a good DJ I am a great selector $
Talking Stick Resortrsquos TSR Lounge is located just downstairs
from the main casino floor in the Atrium The TSR Lounge fea-
tures a live DJ drink specials and a plush ambiance to enjoy
your weekends out Enjoy the party at the TSR Lounge every
weekend on Fridays from 8pm to 2am and Saturdays from 5pm
to 2am For more information visit talkingstickresortcom or
call 4808507777
Ramses Ja Rudi King-Taylor II
bullMusic DirectorOn-Air Host (3-7pm) for
KNRJ-FM 1011 The Beat
bullResident DJVJ for KTVK-3TV Friday 10am
bullHost of REDY Set Radio
bullOfficial Bum Squad DJ
bullDJ Vatican Member
bullFor more information on Ramses Ja visit his
website at wwwramsesjacom
Amanda Martinez DJ JUMA TSR
HOT DEALS
42 Arizona Gaming Guide | December 2013 | azgamingguidecom
Check out these great promotions we found for our read-
ers and fans No matter where you live in Arizona our
readers can take advantage of at least one of the items
listed below Put some cash in your pocket
Desert Diamond Casino Football Pickrsquoem Be one of 20 winners to predict the winning teams for
each Sunday and Monday NFL regular season games and
win $100-$500 in free play Then if you correctly predict
the winning teams in 197 or more 2013 NFL regular sea-
son games out of the 239 you could win $1000000
Mazatzal Hotel amp Casino Second Serving Tuesday Between 1pm and 5pm each Tuesday from now through
December 17 play at least $50 cash and receive $50 in
Bonus Maz Cash free play or play at least $100 cash and
receive $100 in Maz Cash free play Earn one reward each
week
Paradise Casino Toy amp Food Drive Now through December 15 bring in a new toy or food
item(s) with the original store receipt valued at $10 or
more (excluding tax) and receive up to $40 in Rewards
Play for your donation
Pick The Pros Be one of twenty weekly prize winners to pick the most
correct winning teams of the weekly NFL lineup includ-
ing a tie-breaker and win up to $100 in Rewards Play
Quechan Casino Resort Sunday Funday Sundays in December a lucky winner will be drawn eve-
ry 30 minutes from 12pm ndash 630pm for $100 in Rewards
Play And at 7pm one lucky winner will win $1000
Twin Arrows Navajo Casino Resort Holiday Room Special Now through December 27 players can enjoy a resort
room for only $59 plus tax per night from Sunday
through Thursday and $99 plus tax on Friday and Satur-
day When visiting on Tuesdays and Thursdays win up
to $2000 cash during the drawings held every half hour
from 7pm to 10pm $ For complete rules regulations and restrictions visit each casinorsquos players
club for more details Players must be 21 or older and donrsquot forget that casino
management reserves all rights with the promotions listed on this page
Apache Gold Casino Resort decides to
through the end of 2013
Did you get an offer for free play from a casino Through
December Apache Gold Casino Resort will double it
Buckyrsquos Casino In Prescott Presents
This exciting extension to 3-Card Poker gives players the
ability to use their cards and the dealerrsquos cards to make a
5-card poker hand with pays for 3-of-a-kind or better
44 Arizona Gaming Guide | December 2013 | azgamingguidecom
Casino Sessions Seats Smoke-Free Area Electronic Late Night
Apache Gold Su We Th at Noon Fr amp Sa at
7pm 1st Mo of the month at 7pm 200 No No No
BlueWater Mo-We 430pm Su at 1130am 400 Yes Yes No
Casino Arizona Mo-Su at 630pm
Daily Matinees at 1230pm 1000 Yes Yes
L8 Nite Bingo Fr amp Sa
Doors at 10pm Games at midnight
Casino Del Sol Daily at Noon 130 215 630 amp
715pm 600 Yes Yes Cosmic Bingo Sa at 11pm
Cocopah Daily at 130 amp 630pm 350 Yes Yes No
Desert Diamond I Th-Mo 130 2 6 630 amp 7pm 270 No Yes No
Fort McDowell Sa amp Su at 645am We-Mo at
9am Daily at 1230 amp 630pm 1275
Yes (2 sections enclosed or in
general seating)
Yes Fr amp Sa at 1210am
Call for Lunar Bingo schedule
Harrahrsquos Ak-Chin We-Su at 1130am 230 330
and 630pm 470 Yes Yes No
Lone Butte
Sa amp Su at 10am Noon 345
530pm Daily at Noon amp
630pm
750 Yes Yes BAD Bingo 2 Fr at 1130pm amp
BAD Bingo Sa at 1130pm
Mazatzal Mo-Th at Noon Tu amp Th at
630pm 280 Yes Yes No
Paradise Daily at 130 amp 6pm 300 Yes Yes Call for Kozmic Bingo
amp Other Special Dates
Vee Quiva Daily at Noon amp 630pm 366 Yes Yes Bingo Eclipse Sa at 11pm
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4am Sunday to 4am Monday
CASINO BINGO DIRECTORY
Green MPBingo Jackpot won for $27038 at Fort McDowell Casinorsquos Bingo Hall
Cheryl L won the $2703800 Green MPBingo progressive jackpot while playing at Fort
McDowell Casino in Phoenix AZ Playing on the PhD tablet from Planet Bingo Cheryl
won the big one for $2703800 against the 1 Vertical amp 1 Horizontal line pattern Fort
McDowell Casino has been awarding some of the largest MPBingo jackpots for almost 10
years Thousands of players have won millions of dollars
For more information about Fort McDowell Casino session times specials and events
phone 1-800-THE-FORT or visit fortmcdowellcasinocom $
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
1 7 8
5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
9 3 6
1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
30 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
ndian gaming is an economic powerhouse a recognized $27
billion industry within 237 Indian tribal casinos country-
wide that employ more than 650000 workers
What is not generally recognized is the paucity of Native Amer-
ican-owned business that supply goods and services to those
casinos --- an infinitely small number of Native-owned and op-
erated businesses that work with and profit from the estab-
lished gaming entities
In Arizona the Indian gaming industry amounts to some $17
billion Native gambling facilities are one of the top three indus-
tries in the entire state creating more than 15000 direct jobs and
in constant need of vendor assistance to keep them running
smoothly
Itrsquos big business a well-oiled machine in need of constant sup-
plies and services opportunities for small or start-up Native
business owners to position their fledgling efforts to be a part of
the action But if yoursquore an entrepreneur on the outside looking
in how do you get to become a player in the gaming game To
I
By Lee Allen
help answer that question a 4-member panel convened at the
recent Reservation Economic Summit conference at Wild Horse
Pass Hotel amp Casino in Chandler to conduct a Native 2 Native
seminar on the mysteries of gaming procurement and how
smaller players can also take a bite out of that industryrsquos eco-
nomic apple
While the gaming process is pretty similar from site to site pro-
curement processes may be unique from tribe to tribe and one
size may not fit all Creativity and flexibility may be required to
get recognized
rdquoThere are four culprits that impede Native American entrepre-
neursrdquo according to John James CEO of Gila River Gaming
Enterprises responsible for three tribally-owned gaming facili-
ties
ldquoNot enough economic infrastructure or start-up capitol is one
pitfall Inadequate strategic partnerships is another begging the
question --- why go it alone when therersquos strength in unity Be-
ginning businesses often lack specifics about important things
Left to right Debra GriffinmdashPresident of the Gila River Gaming Enterprises Board of Directors Derrick WatchmanmdashNavajo National Gaming Enterprises CEO and
Chairman of the Board of the National Council on American Indian Enterprise Development John JamesmdashCEO of Gila River Gaming Enterprises
TRIBAL NEWS
azgamingguidecom | December 2013 | Arizona Gaming Guide 31
like product pricing placement and promotion Therersquos an
admitted lack of expertise in a fledgling small business but you
donrsquot have to be an expert you just need the right channels to
find the necessary resources Overcome these problem areas and
you can live the dream of your imaginationrdquo
ldquoAlthough individual tribal casinos across the country frequent-
ly operate in unique fashion with dissimilar protocols they all
represent the established well-capitalized licensed provider
that understands the gaming industryrdquo said Derrick Watch-
man Navajo National Gaming Enterprises CEO and Chairman
of the Board of the National Council on American Indian Enter-
prise Development
But the big guys need the little guys to make things work ldquoWe
use businesses to operate our businessrdquo is how Judy Ferreira
Deputy Director of the Arizona Indian Gaming Association put
it
For instance says Watchman ldquoMost of us go with the big gen-
eral contractors but in order to get construction underway you
need support services --- things like trucking and trade input
that could be done by Native sub-contractors Operationally
furnishings and equipment or cleaning services could be pur-
chased from Native-owned businessesrdquo
Moderator Kenneth Manuel noted that Gila River Gaming En-
terprise is trying to bridge the ldquowe need you can providerdquo gap
with their program created to assist would-be entrepreneurs
ldquoThe program is designed to help community members looking
to start their own businesses to help supply our needs and itrsquos a
model that seems to be paying off as a number of Gila River
vendors are already on boardrdquo
In addition to site-specific training for enterprising Native busi-
nessmen and women the panel offered nuggets of good advice
All panelists nodded in agreement when the subject of network-
ing came up ldquoA lot of times people donrsquot know about existing
tribal businessesrdquo said Ferreira
ldquoCasinos require a lot of product but wersquore a competitive busi-
ness because revenue generation goes back to the triberdquo said
Debra Griffin President of the Gila River Gaming Enterprises
Board of Directors ldquoWe need competitive pricing for what we
buy in order to guarantee that tribal returnrdquo
The ability to respond is another prerequisite ldquoCasinos arenrsquot
an 8-to-5 businessrdquo said Watchman ldquoWersquore a 247365 opera-
tion If we need something on a Saturday night at midnight our
vendors need to make sure they can provide itrdquo
In assessing the keys to success for Native start-ups James
summed it up ldquoAt the end of the day if yoursquove got the right
product in the right market priced and promoted correctly all
the engines will be whistling the same happy tunerdquo For more
info on the event and the organization visit ncaiedorg $
32 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
istorians have immortalized Horace Greeleyrsquos words
ldquoGo West young man go Westrdquo Today his advice
would probably include the admonition ldquoLook to
south-of-the-border business folks look Southrdquo
This view toward Mexico was the theme for Business Beyond
Borders the recent Arizona Indian Gaming Associationrsquos annu-
al conference and EXPO held in Tucson Representing 17 of the
22 federally-recognized tribes in the state (that encompass more
than 90 of Indian people living on Arizona reservations) the
AIGA is a major player in Grand Canyon state gaming
ldquoMexico is important to Arizona in general --- and Indian casi-
nos in particular --- because Mexican visitors represent an excel-
lent target market for Southern Arizonarsquos gaming industry
most especially the Pascua Yaqui Casino Del Sol Resort and
Casino and Casino of the Sun as well as the three area Tohono
Orsquoodham properties --- their hotel and casino in Tucson another
casino in Sahuarita and a smaller casino in Whyrdquo says AIGA
Executive Director Valerie Spicer
ldquoItrsquos only been 10 years since Arizonarsquos gaming compact with
tribes was signed and the Arizona Benefits Fund was estab-
lished and wersquore already approaching the billion dollar mark in
contributions back to the state and its citizensrdquo Spicer said
Similar success stories are being reported nationwide among the
420 gaming facilities owned by 240 tribes in 28 states an eco-
nomic development effort that has resulted in the creation of
700000 jobs nationally (with 15000 of them in Arizona)
The three-day gathering in the Old Pueblo was held just 60
miles from the USMexico border --- billed as The Southwestrsquos
Foremost Gaming and Business Summit and Trade Show ---
that drew together some 300 tribal leaders casino executives
and business leaders from across the country to conceptualize a
gaming industryrsquos approach to cross-cultural marketing in or-
der to do business with Mexico
ldquoTherersquos no other conference like this in Indian Country focus-
ing on gaming and businessrdquo according to Spicer ldquoTribes want
to spur more economic development and businesses want to
learn how to partner with tribes This forum connects tribal en-
terprises with potential business partners for the benefit of allrdquo
Economic developer and international trade expert Felipe Gar-
cia of Visit Tucson was the keynote speaker ldquoNewly-released
statistics show 22 million people cross into Arizona from Mexi-
co every year --- thatrsquos 50000 travelers per day every day ---
and the World Tourism Organization is predicting the number
of people who cross international borders will double by 2030rdquo
he told conference attendees
ldquoThese are real people with real discretionary income That im-
pact in Southern Arizona is huge In Pima County alone it rep-
resents $1 billion dollars added to the local economy every year
mostly from shoppingrdquo
Citing a Mexican Visitors to Arizona study done by the Eller
College of Management at the University of Arizona Garcia
noted that 64 of all Mexican visitors to Arizona come here for
a leisure-time vacation and to shop
ldquoFrom a gaming industry standpoint casinos are missing a
good bet if they donrsquot focus more frequently on that South-of-
the-Border opportunity These visitors range from high-end
travelers who fly here on private airplanes to middle-class folks
with visas who have cash in their pockets and no aversion to
spending it
Terry Rambler who chairs the AIGA the Inter-Tribal Council of
Arizona and the San Carlos Apache Tribe noted ldquoThese are
tribes working together as a family to make the future better
This is how things are done working together to build a model
of cooperation that can be used in other economic venturesrdquo
For more info on the AIGA visit azindiangamingorg $
AIGA EXPO Luncheon Speaker Notah Begay III
(Navajo) is a pro golfer with 4 PGA tournament
wins and current entrepreneur of Kiva Sun Foods
H By Lee Allen
Left to Right Valerie SpicermdashDirector of the AIGA
Peter YucupiciomdashChairman of the Pascua Yaqui
Tribe Notah Begay IIImdashPGA golfer
Terry RamblermdashChairman of the AIGA Chairman
of the Inter-Tribal Council of Arizona and Chair-
man of the San Carlos Apache Tribe
34 Arizona Gaming Guide | December 2013 | azgamingguidecom
LAUGHLIN NEVADA Directory amp Gaming Statistics
Aquarius Casino Resort
800662LUCK
aquariuscasinoresortcom
1250+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps keno race
sports book
Avi Resort amp Casino
(Fort Mojave Tribe)
8004300721
avicasinocom
1000+ slots bingo blackjack table
games craps roulette poker room
keno racesports book KidsQuest
Colorado Belle Hotel Casino
8774600777
coloradobellecom
750+ slots blackjack table games
craps roulette poker room keno
racesports book Build your own
amazing burger at Pintrsquos Brewery
Riverside Resort Hotel amp Casino
8002273849
riversideresortcom
1300+ slots no smoking slot area
high limit slots area bingo black-
jack table games craps roulette
poker room keno racesports book
Pioneer Hotel amp Gambling Hall
8006343469
pioneerlaughlincom
490 slots blackjack table games
craps roulette sports book Make
sure to check out the video poker amp
reel slots
Harrahrsquos Laughlin
8004478700
harrahslaughlincom
900+ slots no smoking slot area
high limit slots area blackjack table
games craps roulette poker room
live keno racesports book
Golden Nugget Laughlin
8002371739
goldennuggetcomlaughlin
1000+ slots blackjack table games
craps roulette poker room sports
book Sign up for the playerrsquos club
and spin for free play
Edgewater Hotel Casino
8006774837
edgewater-casinocom
750+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps racesports
book Great all-around casino
We are not responsible for incorrect missing or outdated information To inform us of
updates please email editorazgamingguidecom The Nevada Gaming Control Board
publishes statistics on casino gaming activity in Nevada according to their statersquos gaming
regulations The most current data for Laughlin at press time is from three months prior
A negative hold percentage indicates that game overpaid during the stated month
Tropicana Laughlin
8002436846
tropicanaxcom
1000+ slots blackjack table games
craps roulette and a sports book
Stop in for lunch at Carnegiersquos or
the Poolside Cafeacute and enjoy the food
River Palms Resort Casino
8777877256
river-palmscom
550+ slots bingo blackjack table
games craps roulette sports book
Donrsquot miss the view of the river from
Dennyrsquos
Slots Hold Tables Hold
Loose $1 409 Craps 1371
25cent 481 Blackjack 21 1583
$5 527 Roulette 1900
Multi-Denom 565 Other Table Games 2456
5cent 609 Pai Gow Poker 2470
1cent 1049 Let It Ride 2549
Megabucks 1123 Three Card Poker 3390
Tight $25 1507
Other Hold Revenue Dollars
Loose Sports Pools 1489 Slots 291 mil
Race Books 1521 Tables 30 mil
Tight Live Keno 2835 Other 07 mil
Laughlinrsquos Gaming Statistics September 2013
36 Arizona Gaming Guide | December 2013 | azgamingguidecom
All-You-Can-Eat Baby Back Ribs Only $1295
During your next trip to Laughlin make sure to stop in at The Pioneer Hotel amp Gambling Hall for delicious All-You-Can-Eat
Baby Back Ribs for $1295 at the Boarding House Restaurant served from 4-9pm every Saturday Other specials include Steak amp
Lobster meal for only $1595 on Thursdays Prime Rib or Shrimp Scampi for $1595 on Fridays and their award-winning
Champagne Brunch for $1195 every Sunday from 8am-1pm For more information call 18555252125
LAUGHLIN NEVADA News
News LAUGHLIN NEVADA
azgamingguidecom | December 2013 | Arizona Gaming Guide 37
Laughlin Event Center Presents
Fourteen-time nominated and five-time Latin Grammy Award
winners Los Tigres Del Norte will perform live in concert Satur-
day May 3 2014 in the all new Laughlin Event Center Paquita
la del Barrio will open for Los Tigres Tickets from $30 will be
available at edgewater-casinocom soon Los Tigres del Nortersquos
ldquoNortentildeordquo music with its polka roots is blended with stories of
social injustice and news They have recorded more than 55
albums that have earned Gold and Platinum Records in the
United States and Mexico and have sold more than 32 million
records The San Jose California based band tours international-
ly and has a recording repertoire of over 500 songs and corridos
(ballads)
Grammy-nominated Paquita la del Barrio is a popular Mexican
singer of rancheras and other Mexican styles and is most fa-
mous for her advocacy against Mexicos machismo culture
which has made her popular especially with female audiences
She is known for her common song themes of women empow-
erment and man bashing Her signature phrase with which she
often teases male spectators in her shows is iquestMe estaacutes oyendo
inuacutetil (Are you listening good-for-nothing)
Aquarius Announces Second Annual
ldquoFeed a Familyrdquo Program Benefiting Local Families
ace|PLAY Members Can Contribute
Points Instead of Cash
For the second year in a row Aquarius Casino Resort presents
the ldquoFeed a Familyrdquo program that allows players to contribute
their ace|PLAY club points to help put a holiday meal on the
table of a tri-state family in need Players can contribute points
through Friday December 20 2013 ldquoLast year thanks to the
overwhelming generosity of our players we were able to help
more than 900 families through this groundbreaking programrdquo
said Aquarius Casino Resort General Manager Sean Ham-
mond ldquoGiving back to the community is an important part of
our culture at Aquarius and our players have embraced our
effortsrdquo said Kathy Hilderhof Vice President of Marketing and
Player Development at Aquarius For more info visit aquarius-
casinoresortcom and click on ace|PLAY $
Lo
s T
igre
s D
el N
ort
e P
aq
uit
a L
a D
el B
arr
io
Debbie ReynoldsmdashDec 4-7mdashRiverside
GlorianamdashDec 6mdashEdgewater
Holiday Dreams A Cirque SpectacularmdashDec 7mdashEdgewater
The Nutcracker Anaheim BalletmdashDec 12mdashRiverside
Charlie Daniels Band amp Montgomery GentrymdashDec 13mdashEdge
The DiamondsmdashDec 17-22mdashRiverside
Dirk ArthurmdashDec 27-30mdashHarrahrsquos
Mickey GilleymdashDec 27-31mdashRiverside
Frank Sinatra Jr Sinatra Sings SinatramdashDec 28mdashEdgewater
New Year FireworksmdashDec 31mdashRiverwalk by Colorado Belle
The Golden Boys starring Frankie Avalon Bobby Rydell and
Fabian FortemdashJan 4mdashEdgewater
Happy Birthday to The KingmdashJan 7mdashRiverside
Temptations Review with Dennis EdwardsmdashJan 11mdashEdge
Kingston TriomdashJan 14-19mdashRiverside
The FlamingosmdashJan 21-26mdashRiverside
Mickey GilleymdashFeb 3-8mdashRiverside
Oak Ridge BoysmdashFeb 10-16mdashRiverside
Paul AnkamdashFeb 15mdashEdgewater
Vicki Lawrence and MamamdashFeb 18-23mdashRiverside
Crystal GaylemdashFeb 27-Mar 2mdashRiverside
Larry Gatlin and The Gatlin BrothersmdashMar 4-9mdashRiverside
Eddie MoneymdashApr 11-14mdashRiverside
Vince GillmdashApr 19mdashRiverside
Great WhitemdashApr 25-27mdashRiverside
Los Lobos and Los Lonely BoysmdashApr 26mdashHarrahrsquos
CASINO ENTERTAINMENT Listings
38 Arizona Gaming Guide | December 2013 | azgamingguidecom
Apache Gold CasinomdashGlobe AZmdash8002722438
Cabaret Lounge
Live bands every weekend
BlueWater CasinomdashParker AZmdash8882433360
Dig Lounge
Variety including live bands karaoke amp DJsmdashDaily at 5pm
BlueWater Showroom
Wynona amp Big NoisemdashJan 25 2014
Kenny RogersmdashMar 22 2014
Casino ArizonamdashScottsdale AZmdash4808507777
The Showroom
Monday Night Showroom FootballmdashMondays during football season
Showstoppers Live Holiday SpectacularmdashNov 28-Dec21
The Whip-itsmdashDec 31
Strange Days (Doors Tribute)mdashJan 3-4
Pyromania (Def Leppard Tribute)mdashJan 10-11
Motley Cruersquod (Motley Crue Tribute)mdashJan 24-25
Queen Nation (Queen Tribute)mdashJan 31-Feb 1
The Arizona Room
Latin Fire Dance Nights (Learn to dance)mdashMon Tue from 6-8pm
Throwback ThursdaymdashThu from 9pm to 1am
Casino Del SolmdashTucson AZmdash5208386506
AVA Amphitheater
Tamal FestivalmdashDec 7
Cliff Castle CasinomdashCamp Verde AZmdash8003817568
Dragonfly Lounge
Variety including live bands karaoke amp DJsmdashLadies Night every Th
Open late on Fr amp Sa
Cocopah Resort CasinomdashSomerton AZmdash8002375687
Events
Los ApsonmdashDec 6-7
Karaoke with Bling BlingmdashWe-Fr at 8pm
La Vida Loca (Latin Music)mdashFr at 9pm
Variety of live music every Saturday night on the casino floor
Desert Diamond Casino ImdashTucson AZmdash8663329467
Monsoon Nightclub
Groovinrsquo FridaysmdashTucsons Funkiest Old School Dance Party
Noches CalientemdashSaturdays the hottest Tex Mex and Tejano music
Desert Diamond Casino IImdashSahuarita AZmdash8663329467
Sports Bar
Karaoke Night in the Sports BarmdashWednesdays 7-11pm
Live music or DJsmdashFridays amp Saturdays
Diamond Center
Sylvia Browne (Author amp Psychic)mdashDec 14
Stayinrsquo Alive (Bee Gees Tribute)mdashDec 28
STYXmdashJan 17 2014
Chris YoungmdashJan 18 2014
Fort McDowell CasinomdashFort McDowell AZmdash8008433678
Lucky 7 Saloon
Featuring a variety of live music every weekend
Events
New Yearrsquos Eve PartymdashDec 31
Harrahs Ak-Chin CasinomdashMaricopa AZmdash4808025000
The Lounge
Checkerrsquod PastmdashDec 6-7
The HamptonsmdashDec 13
Smooth GroovemdashDec 14
JJrsquosmdashDec 20-21
Chris JansonmdashDec 27
The DriftersmdashDec 28
Wild Wednesdays from Noon to 4pm fea tures Route 66 with
Danny DavismdashDec 4 Come Back BuddymdashDec 11 Band Stand
Shows 50rsquosmdashDec 18 Route 66mdashDec 29
Hot Latin Nights from 8pm to midnight on Thursdays fea tures
AzTexmdashDec 5 amp 19
New Yearrsquos CelebrationmdashDec 31 features The Rat Pack Returns at 6
Grammy-nominated Country singer and songwriter Chris
Young is returning to the Diamond Center on Saturday Janu-
ary 18 2014 for a special concert sponsored by KIIM 995 FM
Tickets start at $25 and are on sale now through Star Tickets
and at the casino Rewards Center Doors open at 7pm and the
show starts at 8pm
Drawn to the thrill of entertaining from an early age Chris
Young got his start in 2006 when he was declared the winner
of the TV talent show Nashville Star Hersquos topped the country
charts with hits like the Grammy-nominated Gettingrsquo You
Home Voices The Man I Want To Be and his platinum selling
single Tomorrow Young released his latest album AM in
September and has been touring with country superstar Brad
Paisley Chris Young last performed in the Diamond Center to
a sold out crowd in October of 2011
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoWersquore
thrilled to have Chris Young back in the Diamond Center to
share his unique Country sound Tickets sold out fast the last
time Chris played here so be sure to get yours earlyrdquo
Talking Stick Resort Presents
Roger Clyne amp The Peacemakers December 27-28 2013
Hometown favorites Roger Clyne amp The Peacemakers
are headed back to Arizona and to Talking Stick Resort
The rock-n-roll quartet will command the Showroom
stage on Dec 27-28 and perform such favorites
as Americano Green amp Dumb and Loco to Stay Sane For-
merly members of The Refreshments singer Roger
Clyne and drummer Paul PH Naffon created Roger
Clyne amp The Peacemakers in 1998 The Tempe-based
band would go on to release 10 albums and tour with
the likes of Johnny Cash Kid Rock and John Fogerty
Their latest album Unida Cantinardquo climbed to the num-
ber two spot on the Billboard Heatseekers charts and
peaked at number four on the 2011 iTunes Rock Al-
bums list Fans are in store for two nights of pure ener-
getic rock-n-roll as the band always delivers remarkable
performances Tickets for the concert are on sale now
Call 4808507777 and ask for the box office or visit their
website at talkingstickresortcom for more information
Editorrsquos Pick CASINO ENTERTAINMENT
azgamingguidecom | December 2013 | Arizona Gaming Guide 39
amp 8pm plus 56-Elvis Tribute at 10pm amp Midnight
Hon-Dah CasinomdashPinetop AZmdash8009298744
Timbers Lounge and Showroom
Munday FundaymdashComedy Show begins at 7pm
Live local talent Tuesday through Saturday
Lone Butte CasinomdashChandler AZmdash8009464452
Cascades Lounge
Phoenix area bands amp DJs offer free live entertainment
WemdashCountry Thmdash70rsquos Disco Funk FrmdashLatin SamdashTop 40Dance
Verona Chophouse
Talia Livemdash Saturdays 5-9pm
Sunday Jazz Brunch Livemdash10am-3pm
Mazatzal CasinomdashPayson AZmdash8007777529
Event Center
New Yearrsquos Eve Party with Night GroovemdashDec 31
New Yearrsquos Eve Lounge with Torres and HendrixmdashDec 31
Paradise CasinomdashYuma AZmdash8887774946
Sharkyrsquos Bar amp Bites
Featuring a variety of live music on the weekends
Quechan CasinomdashWinterhaven CAmdash8777832426
Sidewinders Bar amp Grill
Featuring a variety of live music on the weekends
Pipa Event Center
Paul Rodriguez Williams amp Lee Bobby LeemdashDec 13
Talking Stick ResortmdashScottsdale AZmdash4808507777
The Showroom amp Grand Ballroom
Aaron LewismdashDec 6
Vincente Fernandez JrmdashDec 7
Roger Clyne amp The PeacemakersmdashDec 27
STYXmdashJan 18 2014
Hot Tuna and Leon RussellmdashJan 24 2014
Twin Arrows Navajo CasinomdashFlagstaff AZmdash8559468946
Cover bands local regional amp headlining acts Call for info
Wild Horse Pass CasinomdashChandler AZmdash8009464452
AiRIA UnpluggedmdashLive music Fri amp Sat 4pm-2am
Encore LoungemdashFeaturing a variety of live music nightly
Classics With A TwistmdashFeaturing jazz music amp cocktails Thu-Sun
Showroom
DaughtrymdashDec 6
Eddie MoneymdashDec 7
Ana Barbara amp The Mariachi Sol de Mexico Jose FernandezmdashDec 13
Big Bad Voodoo DaddymdashDec 27
Chris Simpson and Adam Gropman (Comedy)mdashDec 28
PwerdrivemdashDec 31
AbbaFab (ABBA Tribute)mdashJan 4 2014
Yavapai CasinomdashPrescott AZmdash8007568744
Yavapai Cantina
Karaoke with Cruisinrsquo SusanmdashFr at 8pm-12am
Variety of live bands on Saturdays from 7 to 10pm Verify all details amp age restrictions (generally 21 amp over) for each event Venues times dates amp ticket
information are subject to change Photosimages copyright of the individual artist(s) photographer(s)
or venue(s) All Rights Reserved We are not responsible for incorrect missing or outdated information
40 Arizona Gaming Guide | December 2013 | azgamingguidecom
CASINO NIGHTLIFE
By Ramses Ja
manda Martinez aka DJ Juma is the newest jewel in Talk-
ing Stickrsquos crown Her mixes in the TSR Lounge have cap-
tivated partygoers for the past few months As a newer face I
felt I should introduce her to the readers of this column but
know that this goes way beyond a pretty face Juma is a skilled
DJ who has graced decks from coast to coast Now that she has
a new residency I thought Irsquod run a few questions by her
RJ How long have you been DJing
Irsquove been DJing since 2009 but Irsquove been messing around with it since
grade school I used to dress as Spinderella on Halloween I used to
make beats with my friends who were local artists thatrsquos what got me
started in music From there DJing just felt like a natural evolution of
my craft I have always felt very musically inclined so I am happy that
this is what I do for a living
RJ Tell me about your musical background
I started in radio way back in 2005 at 951 FM Latino Vibe Manic
Hispanic was the one who pulled me under his wing and showed me
how things worked I landed at Power 983 in 2008 and stayed there
until I made the move to 1015 JamZ In the mean time I started mak-
ing beats like I said and I guess being surrounded by so many talent-
ed DJs I started getting my equipment together and practicing
RJ What is your favorite type of music to spin
Irsquom the type to spin anything that people like to spin what makes peo-
ple move But my go-to music is usually 80s or 90s and of course
Spanish music because of my Latin background I guess that doesnrsquot
really answer the question but I guess my favorite music changes with
the crowd or the venue maybe even the time of year It just depends
Right now Irsquom spinning a lot of Top 40 and EDM because itrsquos really
working for my crowds
RJ Tell me about a typical night at the TSR Lounge at Talking
Stick
Im usually just paying attention to my mixes and the crowd Im
learning Im paying attention to my choices and selections Thats my
main focus I do it fearlessly because I never underestimate the audi-
ences ability to feel Music is the sixth element it brings nostalgia it
brings healing and it moves us I canrsquot feel anything but the music
A everything around me is a blur except the sound Its therapy for me
DJing has allowed me the chance to be free with no expectations espe-
cially from myself Its just about having fun at the party and I like
having fun at the party I see the audience make note of the atmos-
phere sometimes I listen to what the DJs did before me and I just basi-
cally remember that its about having fun and I free myself enough to
begin
RJ Any advice for anyone wanting to follow in your footsteps
A good DJ feels his or her groove and eventually gets a flow and begins
to connect with the music which connects to the audience In my case
Im a selector As Juma I select what I like People who come to groove
either love it or they learn it Theres a big difference between being a
DJ and being a selector I dont really even know if I consider myself a
DJ because DJing is a skill and an art form that is highly technical
Theres scratching involved theres blending involved theres accura-
cy and syncopation involved Those things Ive learned over time but
as a selector youre just narrating the emotions of the crowd I am
becoming a good DJ I am a great selector $
Talking Stick Resortrsquos TSR Lounge is located just downstairs
from the main casino floor in the Atrium The TSR Lounge fea-
tures a live DJ drink specials and a plush ambiance to enjoy
your weekends out Enjoy the party at the TSR Lounge every
weekend on Fridays from 8pm to 2am and Saturdays from 5pm
to 2am For more information visit talkingstickresortcom or
call 4808507777
Ramses Ja Rudi King-Taylor II
bullMusic DirectorOn-Air Host (3-7pm) for
KNRJ-FM 1011 The Beat
bullResident DJVJ for KTVK-3TV Friday 10am
bullHost of REDY Set Radio
bullOfficial Bum Squad DJ
bullDJ Vatican Member
bullFor more information on Ramses Ja visit his
website at wwwramsesjacom
Amanda Martinez DJ JUMA TSR
HOT DEALS
42 Arizona Gaming Guide | December 2013 | azgamingguidecom
Check out these great promotions we found for our read-
ers and fans No matter where you live in Arizona our
readers can take advantage of at least one of the items
listed below Put some cash in your pocket
Desert Diamond Casino Football Pickrsquoem Be one of 20 winners to predict the winning teams for
each Sunday and Monday NFL regular season games and
win $100-$500 in free play Then if you correctly predict
the winning teams in 197 or more 2013 NFL regular sea-
son games out of the 239 you could win $1000000
Mazatzal Hotel amp Casino Second Serving Tuesday Between 1pm and 5pm each Tuesday from now through
December 17 play at least $50 cash and receive $50 in
Bonus Maz Cash free play or play at least $100 cash and
receive $100 in Maz Cash free play Earn one reward each
week
Paradise Casino Toy amp Food Drive Now through December 15 bring in a new toy or food
item(s) with the original store receipt valued at $10 or
more (excluding tax) and receive up to $40 in Rewards
Play for your donation
Pick The Pros Be one of twenty weekly prize winners to pick the most
correct winning teams of the weekly NFL lineup includ-
ing a tie-breaker and win up to $100 in Rewards Play
Quechan Casino Resort Sunday Funday Sundays in December a lucky winner will be drawn eve-
ry 30 minutes from 12pm ndash 630pm for $100 in Rewards
Play And at 7pm one lucky winner will win $1000
Twin Arrows Navajo Casino Resort Holiday Room Special Now through December 27 players can enjoy a resort
room for only $59 plus tax per night from Sunday
through Thursday and $99 plus tax on Friday and Satur-
day When visiting on Tuesdays and Thursdays win up
to $2000 cash during the drawings held every half hour
from 7pm to 10pm $ For complete rules regulations and restrictions visit each casinorsquos players
club for more details Players must be 21 or older and donrsquot forget that casino
management reserves all rights with the promotions listed on this page
Apache Gold Casino Resort decides to
through the end of 2013
Did you get an offer for free play from a casino Through
December Apache Gold Casino Resort will double it
Buckyrsquos Casino In Prescott Presents
This exciting extension to 3-Card Poker gives players the
ability to use their cards and the dealerrsquos cards to make a
5-card poker hand with pays for 3-of-a-kind or better
44 Arizona Gaming Guide | December 2013 | azgamingguidecom
Casino Sessions Seats Smoke-Free Area Electronic Late Night
Apache Gold Su We Th at Noon Fr amp Sa at
7pm 1st Mo of the month at 7pm 200 No No No
BlueWater Mo-We 430pm Su at 1130am 400 Yes Yes No
Casino Arizona Mo-Su at 630pm
Daily Matinees at 1230pm 1000 Yes Yes
L8 Nite Bingo Fr amp Sa
Doors at 10pm Games at midnight
Casino Del Sol Daily at Noon 130 215 630 amp
715pm 600 Yes Yes Cosmic Bingo Sa at 11pm
Cocopah Daily at 130 amp 630pm 350 Yes Yes No
Desert Diamond I Th-Mo 130 2 6 630 amp 7pm 270 No Yes No
Fort McDowell Sa amp Su at 645am We-Mo at
9am Daily at 1230 amp 630pm 1275
Yes (2 sections enclosed or in
general seating)
Yes Fr amp Sa at 1210am
Call for Lunar Bingo schedule
Harrahrsquos Ak-Chin We-Su at 1130am 230 330
and 630pm 470 Yes Yes No
Lone Butte
Sa amp Su at 10am Noon 345
530pm Daily at Noon amp
630pm
750 Yes Yes BAD Bingo 2 Fr at 1130pm amp
BAD Bingo Sa at 1130pm
Mazatzal Mo-Th at Noon Tu amp Th at
630pm 280 Yes Yes No
Paradise Daily at 130 amp 6pm 300 Yes Yes Call for Kozmic Bingo
amp Other Special Dates
Vee Quiva Daily at Noon amp 630pm 366 Yes Yes Bingo Eclipse Sa at 11pm
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4am Sunday to 4am Monday
CASINO BINGO DIRECTORY
Green MPBingo Jackpot won for $27038 at Fort McDowell Casinorsquos Bingo Hall
Cheryl L won the $2703800 Green MPBingo progressive jackpot while playing at Fort
McDowell Casino in Phoenix AZ Playing on the PhD tablet from Planet Bingo Cheryl
won the big one for $2703800 against the 1 Vertical amp 1 Horizontal line pattern Fort
McDowell Casino has been awarding some of the largest MPBingo jackpots for almost 10
years Thousands of players have won millions of dollars
For more information about Fort McDowell Casino session times specials and events
phone 1-800-THE-FORT or visit fortmcdowellcasinocom $
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
1 7 8
5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
9 3 6
1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
TRIBAL NEWS
azgamingguidecom | December 2013 | Arizona Gaming Guide 31
like product pricing placement and promotion Therersquos an
admitted lack of expertise in a fledgling small business but you
donrsquot have to be an expert you just need the right channels to
find the necessary resources Overcome these problem areas and
you can live the dream of your imaginationrdquo
ldquoAlthough individual tribal casinos across the country frequent-
ly operate in unique fashion with dissimilar protocols they all
represent the established well-capitalized licensed provider
that understands the gaming industryrdquo said Derrick Watch-
man Navajo National Gaming Enterprises CEO and Chairman
of the Board of the National Council on American Indian Enter-
prise Development
But the big guys need the little guys to make things work ldquoWe
use businesses to operate our businessrdquo is how Judy Ferreira
Deputy Director of the Arizona Indian Gaming Association put
it
For instance says Watchman ldquoMost of us go with the big gen-
eral contractors but in order to get construction underway you
need support services --- things like trucking and trade input
that could be done by Native sub-contractors Operationally
furnishings and equipment or cleaning services could be pur-
chased from Native-owned businessesrdquo
Moderator Kenneth Manuel noted that Gila River Gaming En-
terprise is trying to bridge the ldquowe need you can providerdquo gap
with their program created to assist would-be entrepreneurs
ldquoThe program is designed to help community members looking
to start their own businesses to help supply our needs and itrsquos a
model that seems to be paying off as a number of Gila River
vendors are already on boardrdquo
In addition to site-specific training for enterprising Native busi-
nessmen and women the panel offered nuggets of good advice
All panelists nodded in agreement when the subject of network-
ing came up ldquoA lot of times people donrsquot know about existing
tribal businessesrdquo said Ferreira
ldquoCasinos require a lot of product but wersquore a competitive busi-
ness because revenue generation goes back to the triberdquo said
Debra Griffin President of the Gila River Gaming Enterprises
Board of Directors ldquoWe need competitive pricing for what we
buy in order to guarantee that tribal returnrdquo
The ability to respond is another prerequisite ldquoCasinos arenrsquot
an 8-to-5 businessrdquo said Watchman ldquoWersquore a 247365 opera-
tion If we need something on a Saturday night at midnight our
vendors need to make sure they can provide itrdquo
In assessing the keys to success for Native start-ups James
summed it up ldquoAt the end of the day if yoursquove got the right
product in the right market priced and promoted correctly all
the engines will be whistling the same happy tunerdquo For more
info on the event and the organization visit ncaiedorg $
32 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
istorians have immortalized Horace Greeleyrsquos words
ldquoGo West young man go Westrdquo Today his advice
would probably include the admonition ldquoLook to
south-of-the-border business folks look Southrdquo
This view toward Mexico was the theme for Business Beyond
Borders the recent Arizona Indian Gaming Associationrsquos annu-
al conference and EXPO held in Tucson Representing 17 of the
22 federally-recognized tribes in the state (that encompass more
than 90 of Indian people living on Arizona reservations) the
AIGA is a major player in Grand Canyon state gaming
ldquoMexico is important to Arizona in general --- and Indian casi-
nos in particular --- because Mexican visitors represent an excel-
lent target market for Southern Arizonarsquos gaming industry
most especially the Pascua Yaqui Casino Del Sol Resort and
Casino and Casino of the Sun as well as the three area Tohono
Orsquoodham properties --- their hotel and casino in Tucson another
casino in Sahuarita and a smaller casino in Whyrdquo says AIGA
Executive Director Valerie Spicer
ldquoItrsquos only been 10 years since Arizonarsquos gaming compact with
tribes was signed and the Arizona Benefits Fund was estab-
lished and wersquore already approaching the billion dollar mark in
contributions back to the state and its citizensrdquo Spicer said
Similar success stories are being reported nationwide among the
420 gaming facilities owned by 240 tribes in 28 states an eco-
nomic development effort that has resulted in the creation of
700000 jobs nationally (with 15000 of them in Arizona)
The three-day gathering in the Old Pueblo was held just 60
miles from the USMexico border --- billed as The Southwestrsquos
Foremost Gaming and Business Summit and Trade Show ---
that drew together some 300 tribal leaders casino executives
and business leaders from across the country to conceptualize a
gaming industryrsquos approach to cross-cultural marketing in or-
der to do business with Mexico
ldquoTherersquos no other conference like this in Indian Country focus-
ing on gaming and businessrdquo according to Spicer ldquoTribes want
to spur more economic development and businesses want to
learn how to partner with tribes This forum connects tribal en-
terprises with potential business partners for the benefit of allrdquo
Economic developer and international trade expert Felipe Gar-
cia of Visit Tucson was the keynote speaker ldquoNewly-released
statistics show 22 million people cross into Arizona from Mexi-
co every year --- thatrsquos 50000 travelers per day every day ---
and the World Tourism Organization is predicting the number
of people who cross international borders will double by 2030rdquo
he told conference attendees
ldquoThese are real people with real discretionary income That im-
pact in Southern Arizona is huge In Pima County alone it rep-
resents $1 billion dollars added to the local economy every year
mostly from shoppingrdquo
Citing a Mexican Visitors to Arizona study done by the Eller
College of Management at the University of Arizona Garcia
noted that 64 of all Mexican visitors to Arizona come here for
a leisure-time vacation and to shop
ldquoFrom a gaming industry standpoint casinos are missing a
good bet if they donrsquot focus more frequently on that South-of-
the-Border opportunity These visitors range from high-end
travelers who fly here on private airplanes to middle-class folks
with visas who have cash in their pockets and no aversion to
spending it
Terry Rambler who chairs the AIGA the Inter-Tribal Council of
Arizona and the San Carlos Apache Tribe noted ldquoThese are
tribes working together as a family to make the future better
This is how things are done working together to build a model
of cooperation that can be used in other economic venturesrdquo
For more info on the AIGA visit azindiangamingorg $
AIGA EXPO Luncheon Speaker Notah Begay III
(Navajo) is a pro golfer with 4 PGA tournament
wins and current entrepreneur of Kiva Sun Foods
H By Lee Allen
Left to Right Valerie SpicermdashDirector of the AIGA
Peter YucupiciomdashChairman of the Pascua Yaqui
Tribe Notah Begay IIImdashPGA golfer
Terry RamblermdashChairman of the AIGA Chairman
of the Inter-Tribal Council of Arizona and Chair-
man of the San Carlos Apache Tribe
34 Arizona Gaming Guide | December 2013 | azgamingguidecom
LAUGHLIN NEVADA Directory amp Gaming Statistics
Aquarius Casino Resort
800662LUCK
aquariuscasinoresortcom
1250+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps keno race
sports book
Avi Resort amp Casino
(Fort Mojave Tribe)
8004300721
avicasinocom
1000+ slots bingo blackjack table
games craps roulette poker room
keno racesports book KidsQuest
Colorado Belle Hotel Casino
8774600777
coloradobellecom
750+ slots blackjack table games
craps roulette poker room keno
racesports book Build your own
amazing burger at Pintrsquos Brewery
Riverside Resort Hotel amp Casino
8002273849
riversideresortcom
1300+ slots no smoking slot area
high limit slots area bingo black-
jack table games craps roulette
poker room keno racesports book
Pioneer Hotel amp Gambling Hall
8006343469
pioneerlaughlincom
490 slots blackjack table games
craps roulette sports book Make
sure to check out the video poker amp
reel slots
Harrahrsquos Laughlin
8004478700
harrahslaughlincom
900+ slots no smoking slot area
high limit slots area blackjack table
games craps roulette poker room
live keno racesports book
Golden Nugget Laughlin
8002371739
goldennuggetcomlaughlin
1000+ slots blackjack table games
craps roulette poker room sports
book Sign up for the playerrsquos club
and spin for free play
Edgewater Hotel Casino
8006774837
edgewater-casinocom
750+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps racesports
book Great all-around casino
We are not responsible for incorrect missing or outdated information To inform us of
updates please email editorazgamingguidecom The Nevada Gaming Control Board
publishes statistics on casino gaming activity in Nevada according to their statersquos gaming
regulations The most current data for Laughlin at press time is from three months prior
A negative hold percentage indicates that game overpaid during the stated month
Tropicana Laughlin
8002436846
tropicanaxcom
1000+ slots blackjack table games
craps roulette and a sports book
Stop in for lunch at Carnegiersquos or
the Poolside Cafeacute and enjoy the food
River Palms Resort Casino
8777877256
river-palmscom
550+ slots bingo blackjack table
games craps roulette sports book
Donrsquot miss the view of the river from
Dennyrsquos
Slots Hold Tables Hold
Loose $1 409 Craps 1371
25cent 481 Blackjack 21 1583
$5 527 Roulette 1900
Multi-Denom 565 Other Table Games 2456
5cent 609 Pai Gow Poker 2470
1cent 1049 Let It Ride 2549
Megabucks 1123 Three Card Poker 3390
Tight $25 1507
Other Hold Revenue Dollars
Loose Sports Pools 1489 Slots 291 mil
Race Books 1521 Tables 30 mil
Tight Live Keno 2835 Other 07 mil
Laughlinrsquos Gaming Statistics September 2013
36 Arizona Gaming Guide | December 2013 | azgamingguidecom
All-You-Can-Eat Baby Back Ribs Only $1295
During your next trip to Laughlin make sure to stop in at The Pioneer Hotel amp Gambling Hall for delicious All-You-Can-Eat
Baby Back Ribs for $1295 at the Boarding House Restaurant served from 4-9pm every Saturday Other specials include Steak amp
Lobster meal for only $1595 on Thursdays Prime Rib or Shrimp Scampi for $1595 on Fridays and their award-winning
Champagne Brunch for $1195 every Sunday from 8am-1pm For more information call 18555252125
LAUGHLIN NEVADA News
News LAUGHLIN NEVADA
azgamingguidecom | December 2013 | Arizona Gaming Guide 37
Laughlin Event Center Presents
Fourteen-time nominated and five-time Latin Grammy Award
winners Los Tigres Del Norte will perform live in concert Satur-
day May 3 2014 in the all new Laughlin Event Center Paquita
la del Barrio will open for Los Tigres Tickets from $30 will be
available at edgewater-casinocom soon Los Tigres del Nortersquos
ldquoNortentildeordquo music with its polka roots is blended with stories of
social injustice and news They have recorded more than 55
albums that have earned Gold and Platinum Records in the
United States and Mexico and have sold more than 32 million
records The San Jose California based band tours international-
ly and has a recording repertoire of over 500 songs and corridos
(ballads)
Grammy-nominated Paquita la del Barrio is a popular Mexican
singer of rancheras and other Mexican styles and is most fa-
mous for her advocacy against Mexicos machismo culture
which has made her popular especially with female audiences
She is known for her common song themes of women empow-
erment and man bashing Her signature phrase with which she
often teases male spectators in her shows is iquestMe estaacutes oyendo
inuacutetil (Are you listening good-for-nothing)
Aquarius Announces Second Annual
ldquoFeed a Familyrdquo Program Benefiting Local Families
ace|PLAY Members Can Contribute
Points Instead of Cash
For the second year in a row Aquarius Casino Resort presents
the ldquoFeed a Familyrdquo program that allows players to contribute
their ace|PLAY club points to help put a holiday meal on the
table of a tri-state family in need Players can contribute points
through Friday December 20 2013 ldquoLast year thanks to the
overwhelming generosity of our players we were able to help
more than 900 families through this groundbreaking programrdquo
said Aquarius Casino Resort General Manager Sean Ham-
mond ldquoGiving back to the community is an important part of
our culture at Aquarius and our players have embraced our
effortsrdquo said Kathy Hilderhof Vice President of Marketing and
Player Development at Aquarius For more info visit aquarius-
casinoresortcom and click on ace|PLAY $
Lo
s T
igre
s D
el N
ort
e P
aq
uit
a L
a D
el B
arr
io
Debbie ReynoldsmdashDec 4-7mdashRiverside
GlorianamdashDec 6mdashEdgewater
Holiday Dreams A Cirque SpectacularmdashDec 7mdashEdgewater
The Nutcracker Anaheim BalletmdashDec 12mdashRiverside
Charlie Daniels Band amp Montgomery GentrymdashDec 13mdashEdge
The DiamondsmdashDec 17-22mdashRiverside
Dirk ArthurmdashDec 27-30mdashHarrahrsquos
Mickey GilleymdashDec 27-31mdashRiverside
Frank Sinatra Jr Sinatra Sings SinatramdashDec 28mdashEdgewater
New Year FireworksmdashDec 31mdashRiverwalk by Colorado Belle
The Golden Boys starring Frankie Avalon Bobby Rydell and
Fabian FortemdashJan 4mdashEdgewater
Happy Birthday to The KingmdashJan 7mdashRiverside
Temptations Review with Dennis EdwardsmdashJan 11mdashEdge
Kingston TriomdashJan 14-19mdashRiverside
The FlamingosmdashJan 21-26mdashRiverside
Mickey GilleymdashFeb 3-8mdashRiverside
Oak Ridge BoysmdashFeb 10-16mdashRiverside
Paul AnkamdashFeb 15mdashEdgewater
Vicki Lawrence and MamamdashFeb 18-23mdashRiverside
Crystal GaylemdashFeb 27-Mar 2mdashRiverside
Larry Gatlin and The Gatlin BrothersmdashMar 4-9mdashRiverside
Eddie MoneymdashApr 11-14mdashRiverside
Vince GillmdashApr 19mdashRiverside
Great WhitemdashApr 25-27mdashRiverside
Los Lobos and Los Lonely BoysmdashApr 26mdashHarrahrsquos
CASINO ENTERTAINMENT Listings
38 Arizona Gaming Guide | December 2013 | azgamingguidecom
Apache Gold CasinomdashGlobe AZmdash8002722438
Cabaret Lounge
Live bands every weekend
BlueWater CasinomdashParker AZmdash8882433360
Dig Lounge
Variety including live bands karaoke amp DJsmdashDaily at 5pm
BlueWater Showroom
Wynona amp Big NoisemdashJan 25 2014
Kenny RogersmdashMar 22 2014
Casino ArizonamdashScottsdale AZmdash4808507777
The Showroom
Monday Night Showroom FootballmdashMondays during football season
Showstoppers Live Holiday SpectacularmdashNov 28-Dec21
The Whip-itsmdashDec 31
Strange Days (Doors Tribute)mdashJan 3-4
Pyromania (Def Leppard Tribute)mdashJan 10-11
Motley Cruersquod (Motley Crue Tribute)mdashJan 24-25
Queen Nation (Queen Tribute)mdashJan 31-Feb 1
The Arizona Room
Latin Fire Dance Nights (Learn to dance)mdashMon Tue from 6-8pm
Throwback ThursdaymdashThu from 9pm to 1am
Casino Del SolmdashTucson AZmdash5208386506
AVA Amphitheater
Tamal FestivalmdashDec 7
Cliff Castle CasinomdashCamp Verde AZmdash8003817568
Dragonfly Lounge
Variety including live bands karaoke amp DJsmdashLadies Night every Th
Open late on Fr amp Sa
Cocopah Resort CasinomdashSomerton AZmdash8002375687
Events
Los ApsonmdashDec 6-7
Karaoke with Bling BlingmdashWe-Fr at 8pm
La Vida Loca (Latin Music)mdashFr at 9pm
Variety of live music every Saturday night on the casino floor
Desert Diamond Casino ImdashTucson AZmdash8663329467
Monsoon Nightclub
Groovinrsquo FridaysmdashTucsons Funkiest Old School Dance Party
Noches CalientemdashSaturdays the hottest Tex Mex and Tejano music
Desert Diamond Casino IImdashSahuarita AZmdash8663329467
Sports Bar
Karaoke Night in the Sports BarmdashWednesdays 7-11pm
Live music or DJsmdashFridays amp Saturdays
Diamond Center
Sylvia Browne (Author amp Psychic)mdashDec 14
Stayinrsquo Alive (Bee Gees Tribute)mdashDec 28
STYXmdashJan 17 2014
Chris YoungmdashJan 18 2014
Fort McDowell CasinomdashFort McDowell AZmdash8008433678
Lucky 7 Saloon
Featuring a variety of live music every weekend
Events
New Yearrsquos Eve PartymdashDec 31
Harrahs Ak-Chin CasinomdashMaricopa AZmdash4808025000
The Lounge
Checkerrsquod PastmdashDec 6-7
The HamptonsmdashDec 13
Smooth GroovemdashDec 14
JJrsquosmdashDec 20-21
Chris JansonmdashDec 27
The DriftersmdashDec 28
Wild Wednesdays from Noon to 4pm fea tures Route 66 with
Danny DavismdashDec 4 Come Back BuddymdashDec 11 Band Stand
Shows 50rsquosmdashDec 18 Route 66mdashDec 29
Hot Latin Nights from 8pm to midnight on Thursdays fea tures
AzTexmdashDec 5 amp 19
New Yearrsquos CelebrationmdashDec 31 features The Rat Pack Returns at 6
Grammy-nominated Country singer and songwriter Chris
Young is returning to the Diamond Center on Saturday Janu-
ary 18 2014 for a special concert sponsored by KIIM 995 FM
Tickets start at $25 and are on sale now through Star Tickets
and at the casino Rewards Center Doors open at 7pm and the
show starts at 8pm
Drawn to the thrill of entertaining from an early age Chris
Young got his start in 2006 when he was declared the winner
of the TV talent show Nashville Star Hersquos topped the country
charts with hits like the Grammy-nominated Gettingrsquo You
Home Voices The Man I Want To Be and his platinum selling
single Tomorrow Young released his latest album AM in
September and has been touring with country superstar Brad
Paisley Chris Young last performed in the Diamond Center to
a sold out crowd in October of 2011
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoWersquore
thrilled to have Chris Young back in the Diamond Center to
share his unique Country sound Tickets sold out fast the last
time Chris played here so be sure to get yours earlyrdquo
Talking Stick Resort Presents
Roger Clyne amp The Peacemakers December 27-28 2013
Hometown favorites Roger Clyne amp The Peacemakers
are headed back to Arizona and to Talking Stick Resort
The rock-n-roll quartet will command the Showroom
stage on Dec 27-28 and perform such favorites
as Americano Green amp Dumb and Loco to Stay Sane For-
merly members of The Refreshments singer Roger
Clyne and drummer Paul PH Naffon created Roger
Clyne amp The Peacemakers in 1998 The Tempe-based
band would go on to release 10 albums and tour with
the likes of Johnny Cash Kid Rock and John Fogerty
Their latest album Unida Cantinardquo climbed to the num-
ber two spot on the Billboard Heatseekers charts and
peaked at number four on the 2011 iTunes Rock Al-
bums list Fans are in store for two nights of pure ener-
getic rock-n-roll as the band always delivers remarkable
performances Tickets for the concert are on sale now
Call 4808507777 and ask for the box office or visit their
website at talkingstickresortcom for more information
Editorrsquos Pick CASINO ENTERTAINMENT
azgamingguidecom | December 2013 | Arizona Gaming Guide 39
amp 8pm plus 56-Elvis Tribute at 10pm amp Midnight
Hon-Dah CasinomdashPinetop AZmdash8009298744
Timbers Lounge and Showroom
Munday FundaymdashComedy Show begins at 7pm
Live local talent Tuesday through Saturday
Lone Butte CasinomdashChandler AZmdash8009464452
Cascades Lounge
Phoenix area bands amp DJs offer free live entertainment
WemdashCountry Thmdash70rsquos Disco Funk FrmdashLatin SamdashTop 40Dance
Verona Chophouse
Talia Livemdash Saturdays 5-9pm
Sunday Jazz Brunch Livemdash10am-3pm
Mazatzal CasinomdashPayson AZmdash8007777529
Event Center
New Yearrsquos Eve Party with Night GroovemdashDec 31
New Yearrsquos Eve Lounge with Torres and HendrixmdashDec 31
Paradise CasinomdashYuma AZmdash8887774946
Sharkyrsquos Bar amp Bites
Featuring a variety of live music on the weekends
Quechan CasinomdashWinterhaven CAmdash8777832426
Sidewinders Bar amp Grill
Featuring a variety of live music on the weekends
Pipa Event Center
Paul Rodriguez Williams amp Lee Bobby LeemdashDec 13
Talking Stick ResortmdashScottsdale AZmdash4808507777
The Showroom amp Grand Ballroom
Aaron LewismdashDec 6
Vincente Fernandez JrmdashDec 7
Roger Clyne amp The PeacemakersmdashDec 27
STYXmdashJan 18 2014
Hot Tuna and Leon RussellmdashJan 24 2014
Twin Arrows Navajo CasinomdashFlagstaff AZmdash8559468946
Cover bands local regional amp headlining acts Call for info
Wild Horse Pass CasinomdashChandler AZmdash8009464452
AiRIA UnpluggedmdashLive music Fri amp Sat 4pm-2am
Encore LoungemdashFeaturing a variety of live music nightly
Classics With A TwistmdashFeaturing jazz music amp cocktails Thu-Sun
Showroom
DaughtrymdashDec 6
Eddie MoneymdashDec 7
Ana Barbara amp The Mariachi Sol de Mexico Jose FernandezmdashDec 13
Big Bad Voodoo DaddymdashDec 27
Chris Simpson and Adam Gropman (Comedy)mdashDec 28
PwerdrivemdashDec 31
AbbaFab (ABBA Tribute)mdashJan 4 2014
Yavapai CasinomdashPrescott AZmdash8007568744
Yavapai Cantina
Karaoke with Cruisinrsquo SusanmdashFr at 8pm-12am
Variety of live bands on Saturdays from 7 to 10pm Verify all details amp age restrictions (generally 21 amp over) for each event Venues times dates amp ticket
information are subject to change Photosimages copyright of the individual artist(s) photographer(s)
or venue(s) All Rights Reserved We are not responsible for incorrect missing or outdated information
40 Arizona Gaming Guide | December 2013 | azgamingguidecom
CASINO NIGHTLIFE
By Ramses Ja
manda Martinez aka DJ Juma is the newest jewel in Talk-
ing Stickrsquos crown Her mixes in the TSR Lounge have cap-
tivated partygoers for the past few months As a newer face I
felt I should introduce her to the readers of this column but
know that this goes way beyond a pretty face Juma is a skilled
DJ who has graced decks from coast to coast Now that she has
a new residency I thought Irsquod run a few questions by her
RJ How long have you been DJing
Irsquove been DJing since 2009 but Irsquove been messing around with it since
grade school I used to dress as Spinderella on Halloween I used to
make beats with my friends who were local artists thatrsquos what got me
started in music From there DJing just felt like a natural evolution of
my craft I have always felt very musically inclined so I am happy that
this is what I do for a living
RJ Tell me about your musical background
I started in radio way back in 2005 at 951 FM Latino Vibe Manic
Hispanic was the one who pulled me under his wing and showed me
how things worked I landed at Power 983 in 2008 and stayed there
until I made the move to 1015 JamZ In the mean time I started mak-
ing beats like I said and I guess being surrounded by so many talent-
ed DJs I started getting my equipment together and practicing
RJ What is your favorite type of music to spin
Irsquom the type to spin anything that people like to spin what makes peo-
ple move But my go-to music is usually 80s or 90s and of course
Spanish music because of my Latin background I guess that doesnrsquot
really answer the question but I guess my favorite music changes with
the crowd or the venue maybe even the time of year It just depends
Right now Irsquom spinning a lot of Top 40 and EDM because itrsquos really
working for my crowds
RJ Tell me about a typical night at the TSR Lounge at Talking
Stick
Im usually just paying attention to my mixes and the crowd Im
learning Im paying attention to my choices and selections Thats my
main focus I do it fearlessly because I never underestimate the audi-
ences ability to feel Music is the sixth element it brings nostalgia it
brings healing and it moves us I canrsquot feel anything but the music
A everything around me is a blur except the sound Its therapy for me
DJing has allowed me the chance to be free with no expectations espe-
cially from myself Its just about having fun at the party and I like
having fun at the party I see the audience make note of the atmos-
phere sometimes I listen to what the DJs did before me and I just basi-
cally remember that its about having fun and I free myself enough to
begin
RJ Any advice for anyone wanting to follow in your footsteps
A good DJ feels his or her groove and eventually gets a flow and begins
to connect with the music which connects to the audience In my case
Im a selector As Juma I select what I like People who come to groove
either love it or they learn it Theres a big difference between being a
DJ and being a selector I dont really even know if I consider myself a
DJ because DJing is a skill and an art form that is highly technical
Theres scratching involved theres blending involved theres accura-
cy and syncopation involved Those things Ive learned over time but
as a selector youre just narrating the emotions of the crowd I am
becoming a good DJ I am a great selector $
Talking Stick Resortrsquos TSR Lounge is located just downstairs
from the main casino floor in the Atrium The TSR Lounge fea-
tures a live DJ drink specials and a plush ambiance to enjoy
your weekends out Enjoy the party at the TSR Lounge every
weekend on Fridays from 8pm to 2am and Saturdays from 5pm
to 2am For more information visit talkingstickresortcom or
call 4808507777
Ramses Ja Rudi King-Taylor II
bullMusic DirectorOn-Air Host (3-7pm) for
KNRJ-FM 1011 The Beat
bullResident DJVJ for KTVK-3TV Friday 10am
bullHost of REDY Set Radio
bullOfficial Bum Squad DJ
bullDJ Vatican Member
bullFor more information on Ramses Ja visit his
website at wwwramsesjacom
Amanda Martinez DJ JUMA TSR
HOT DEALS
42 Arizona Gaming Guide | December 2013 | azgamingguidecom
Check out these great promotions we found for our read-
ers and fans No matter where you live in Arizona our
readers can take advantage of at least one of the items
listed below Put some cash in your pocket
Desert Diamond Casino Football Pickrsquoem Be one of 20 winners to predict the winning teams for
each Sunday and Monday NFL regular season games and
win $100-$500 in free play Then if you correctly predict
the winning teams in 197 or more 2013 NFL regular sea-
son games out of the 239 you could win $1000000
Mazatzal Hotel amp Casino Second Serving Tuesday Between 1pm and 5pm each Tuesday from now through
December 17 play at least $50 cash and receive $50 in
Bonus Maz Cash free play or play at least $100 cash and
receive $100 in Maz Cash free play Earn one reward each
week
Paradise Casino Toy amp Food Drive Now through December 15 bring in a new toy or food
item(s) with the original store receipt valued at $10 or
more (excluding tax) and receive up to $40 in Rewards
Play for your donation
Pick The Pros Be one of twenty weekly prize winners to pick the most
correct winning teams of the weekly NFL lineup includ-
ing a tie-breaker and win up to $100 in Rewards Play
Quechan Casino Resort Sunday Funday Sundays in December a lucky winner will be drawn eve-
ry 30 minutes from 12pm ndash 630pm for $100 in Rewards
Play And at 7pm one lucky winner will win $1000
Twin Arrows Navajo Casino Resort Holiday Room Special Now through December 27 players can enjoy a resort
room for only $59 plus tax per night from Sunday
through Thursday and $99 plus tax on Friday and Satur-
day When visiting on Tuesdays and Thursdays win up
to $2000 cash during the drawings held every half hour
from 7pm to 10pm $ For complete rules regulations and restrictions visit each casinorsquos players
club for more details Players must be 21 or older and donrsquot forget that casino
management reserves all rights with the promotions listed on this page
Apache Gold Casino Resort decides to
through the end of 2013
Did you get an offer for free play from a casino Through
December Apache Gold Casino Resort will double it
Buckyrsquos Casino In Prescott Presents
This exciting extension to 3-Card Poker gives players the
ability to use their cards and the dealerrsquos cards to make a
5-card poker hand with pays for 3-of-a-kind or better
44 Arizona Gaming Guide | December 2013 | azgamingguidecom
Casino Sessions Seats Smoke-Free Area Electronic Late Night
Apache Gold Su We Th at Noon Fr amp Sa at
7pm 1st Mo of the month at 7pm 200 No No No
BlueWater Mo-We 430pm Su at 1130am 400 Yes Yes No
Casino Arizona Mo-Su at 630pm
Daily Matinees at 1230pm 1000 Yes Yes
L8 Nite Bingo Fr amp Sa
Doors at 10pm Games at midnight
Casino Del Sol Daily at Noon 130 215 630 amp
715pm 600 Yes Yes Cosmic Bingo Sa at 11pm
Cocopah Daily at 130 amp 630pm 350 Yes Yes No
Desert Diamond I Th-Mo 130 2 6 630 amp 7pm 270 No Yes No
Fort McDowell Sa amp Su at 645am We-Mo at
9am Daily at 1230 amp 630pm 1275
Yes (2 sections enclosed or in
general seating)
Yes Fr amp Sa at 1210am
Call for Lunar Bingo schedule
Harrahrsquos Ak-Chin We-Su at 1130am 230 330
and 630pm 470 Yes Yes No
Lone Butte
Sa amp Su at 10am Noon 345
530pm Daily at Noon amp
630pm
750 Yes Yes BAD Bingo 2 Fr at 1130pm amp
BAD Bingo Sa at 1130pm
Mazatzal Mo-Th at Noon Tu amp Th at
630pm 280 Yes Yes No
Paradise Daily at 130 amp 6pm 300 Yes Yes Call for Kozmic Bingo
amp Other Special Dates
Vee Quiva Daily at Noon amp 630pm 366 Yes Yes Bingo Eclipse Sa at 11pm
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4am Sunday to 4am Monday
CASINO BINGO DIRECTORY
Green MPBingo Jackpot won for $27038 at Fort McDowell Casinorsquos Bingo Hall
Cheryl L won the $2703800 Green MPBingo progressive jackpot while playing at Fort
McDowell Casino in Phoenix AZ Playing on the PhD tablet from Planet Bingo Cheryl
won the big one for $2703800 against the 1 Vertical amp 1 Horizontal line pattern Fort
McDowell Casino has been awarding some of the largest MPBingo jackpots for almost 10
years Thousands of players have won millions of dollars
For more information about Fort McDowell Casino session times specials and events
phone 1-800-THE-FORT or visit fortmcdowellcasinocom $
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
1 7 8
5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
9 3 6
1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
32 Arizona Gaming Guide | December 2013 | azgamingguidecom
TRIBAL NEWS
istorians have immortalized Horace Greeleyrsquos words
ldquoGo West young man go Westrdquo Today his advice
would probably include the admonition ldquoLook to
south-of-the-border business folks look Southrdquo
This view toward Mexico was the theme for Business Beyond
Borders the recent Arizona Indian Gaming Associationrsquos annu-
al conference and EXPO held in Tucson Representing 17 of the
22 federally-recognized tribes in the state (that encompass more
than 90 of Indian people living on Arizona reservations) the
AIGA is a major player in Grand Canyon state gaming
ldquoMexico is important to Arizona in general --- and Indian casi-
nos in particular --- because Mexican visitors represent an excel-
lent target market for Southern Arizonarsquos gaming industry
most especially the Pascua Yaqui Casino Del Sol Resort and
Casino and Casino of the Sun as well as the three area Tohono
Orsquoodham properties --- their hotel and casino in Tucson another
casino in Sahuarita and a smaller casino in Whyrdquo says AIGA
Executive Director Valerie Spicer
ldquoItrsquos only been 10 years since Arizonarsquos gaming compact with
tribes was signed and the Arizona Benefits Fund was estab-
lished and wersquore already approaching the billion dollar mark in
contributions back to the state and its citizensrdquo Spicer said
Similar success stories are being reported nationwide among the
420 gaming facilities owned by 240 tribes in 28 states an eco-
nomic development effort that has resulted in the creation of
700000 jobs nationally (with 15000 of them in Arizona)
The three-day gathering in the Old Pueblo was held just 60
miles from the USMexico border --- billed as The Southwestrsquos
Foremost Gaming and Business Summit and Trade Show ---
that drew together some 300 tribal leaders casino executives
and business leaders from across the country to conceptualize a
gaming industryrsquos approach to cross-cultural marketing in or-
der to do business with Mexico
ldquoTherersquos no other conference like this in Indian Country focus-
ing on gaming and businessrdquo according to Spicer ldquoTribes want
to spur more economic development and businesses want to
learn how to partner with tribes This forum connects tribal en-
terprises with potential business partners for the benefit of allrdquo
Economic developer and international trade expert Felipe Gar-
cia of Visit Tucson was the keynote speaker ldquoNewly-released
statistics show 22 million people cross into Arizona from Mexi-
co every year --- thatrsquos 50000 travelers per day every day ---
and the World Tourism Organization is predicting the number
of people who cross international borders will double by 2030rdquo
he told conference attendees
ldquoThese are real people with real discretionary income That im-
pact in Southern Arizona is huge In Pima County alone it rep-
resents $1 billion dollars added to the local economy every year
mostly from shoppingrdquo
Citing a Mexican Visitors to Arizona study done by the Eller
College of Management at the University of Arizona Garcia
noted that 64 of all Mexican visitors to Arizona come here for
a leisure-time vacation and to shop
ldquoFrom a gaming industry standpoint casinos are missing a
good bet if they donrsquot focus more frequently on that South-of-
the-Border opportunity These visitors range from high-end
travelers who fly here on private airplanes to middle-class folks
with visas who have cash in their pockets and no aversion to
spending it
Terry Rambler who chairs the AIGA the Inter-Tribal Council of
Arizona and the San Carlos Apache Tribe noted ldquoThese are
tribes working together as a family to make the future better
This is how things are done working together to build a model
of cooperation that can be used in other economic venturesrdquo
For more info on the AIGA visit azindiangamingorg $
AIGA EXPO Luncheon Speaker Notah Begay III
(Navajo) is a pro golfer with 4 PGA tournament
wins and current entrepreneur of Kiva Sun Foods
H By Lee Allen
Left to Right Valerie SpicermdashDirector of the AIGA
Peter YucupiciomdashChairman of the Pascua Yaqui
Tribe Notah Begay IIImdashPGA golfer
Terry RamblermdashChairman of the AIGA Chairman
of the Inter-Tribal Council of Arizona and Chair-
man of the San Carlos Apache Tribe
34 Arizona Gaming Guide | December 2013 | azgamingguidecom
LAUGHLIN NEVADA Directory amp Gaming Statistics
Aquarius Casino Resort
800662LUCK
aquariuscasinoresortcom
1250+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps keno race
sports book
Avi Resort amp Casino
(Fort Mojave Tribe)
8004300721
avicasinocom
1000+ slots bingo blackjack table
games craps roulette poker room
keno racesports book KidsQuest
Colorado Belle Hotel Casino
8774600777
coloradobellecom
750+ slots blackjack table games
craps roulette poker room keno
racesports book Build your own
amazing burger at Pintrsquos Brewery
Riverside Resort Hotel amp Casino
8002273849
riversideresortcom
1300+ slots no smoking slot area
high limit slots area bingo black-
jack table games craps roulette
poker room keno racesports book
Pioneer Hotel amp Gambling Hall
8006343469
pioneerlaughlincom
490 slots blackjack table games
craps roulette sports book Make
sure to check out the video poker amp
reel slots
Harrahrsquos Laughlin
8004478700
harrahslaughlincom
900+ slots no smoking slot area
high limit slots area blackjack table
games craps roulette poker room
live keno racesports book
Golden Nugget Laughlin
8002371739
goldennuggetcomlaughlin
1000+ slots blackjack table games
craps roulette poker room sports
book Sign up for the playerrsquos club
and spin for free play
Edgewater Hotel Casino
8006774837
edgewater-casinocom
750+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps racesports
book Great all-around casino
We are not responsible for incorrect missing or outdated information To inform us of
updates please email editorazgamingguidecom The Nevada Gaming Control Board
publishes statistics on casino gaming activity in Nevada according to their statersquos gaming
regulations The most current data for Laughlin at press time is from three months prior
A negative hold percentage indicates that game overpaid during the stated month
Tropicana Laughlin
8002436846
tropicanaxcom
1000+ slots blackjack table games
craps roulette and a sports book
Stop in for lunch at Carnegiersquos or
the Poolside Cafeacute and enjoy the food
River Palms Resort Casino
8777877256
river-palmscom
550+ slots bingo blackjack table
games craps roulette sports book
Donrsquot miss the view of the river from
Dennyrsquos
Slots Hold Tables Hold
Loose $1 409 Craps 1371
25cent 481 Blackjack 21 1583
$5 527 Roulette 1900
Multi-Denom 565 Other Table Games 2456
5cent 609 Pai Gow Poker 2470
1cent 1049 Let It Ride 2549
Megabucks 1123 Three Card Poker 3390
Tight $25 1507
Other Hold Revenue Dollars
Loose Sports Pools 1489 Slots 291 mil
Race Books 1521 Tables 30 mil
Tight Live Keno 2835 Other 07 mil
Laughlinrsquos Gaming Statistics September 2013
36 Arizona Gaming Guide | December 2013 | azgamingguidecom
All-You-Can-Eat Baby Back Ribs Only $1295
During your next trip to Laughlin make sure to stop in at The Pioneer Hotel amp Gambling Hall for delicious All-You-Can-Eat
Baby Back Ribs for $1295 at the Boarding House Restaurant served from 4-9pm every Saturday Other specials include Steak amp
Lobster meal for only $1595 on Thursdays Prime Rib or Shrimp Scampi for $1595 on Fridays and their award-winning
Champagne Brunch for $1195 every Sunday from 8am-1pm For more information call 18555252125
LAUGHLIN NEVADA News
News LAUGHLIN NEVADA
azgamingguidecom | December 2013 | Arizona Gaming Guide 37
Laughlin Event Center Presents
Fourteen-time nominated and five-time Latin Grammy Award
winners Los Tigres Del Norte will perform live in concert Satur-
day May 3 2014 in the all new Laughlin Event Center Paquita
la del Barrio will open for Los Tigres Tickets from $30 will be
available at edgewater-casinocom soon Los Tigres del Nortersquos
ldquoNortentildeordquo music with its polka roots is blended with stories of
social injustice and news They have recorded more than 55
albums that have earned Gold and Platinum Records in the
United States and Mexico and have sold more than 32 million
records The San Jose California based band tours international-
ly and has a recording repertoire of over 500 songs and corridos
(ballads)
Grammy-nominated Paquita la del Barrio is a popular Mexican
singer of rancheras and other Mexican styles and is most fa-
mous for her advocacy against Mexicos machismo culture
which has made her popular especially with female audiences
She is known for her common song themes of women empow-
erment and man bashing Her signature phrase with which she
often teases male spectators in her shows is iquestMe estaacutes oyendo
inuacutetil (Are you listening good-for-nothing)
Aquarius Announces Second Annual
ldquoFeed a Familyrdquo Program Benefiting Local Families
ace|PLAY Members Can Contribute
Points Instead of Cash
For the second year in a row Aquarius Casino Resort presents
the ldquoFeed a Familyrdquo program that allows players to contribute
their ace|PLAY club points to help put a holiday meal on the
table of a tri-state family in need Players can contribute points
through Friday December 20 2013 ldquoLast year thanks to the
overwhelming generosity of our players we were able to help
more than 900 families through this groundbreaking programrdquo
said Aquarius Casino Resort General Manager Sean Ham-
mond ldquoGiving back to the community is an important part of
our culture at Aquarius and our players have embraced our
effortsrdquo said Kathy Hilderhof Vice President of Marketing and
Player Development at Aquarius For more info visit aquarius-
casinoresortcom and click on ace|PLAY $
Lo
s T
igre
s D
el N
ort
e P
aq
uit
a L
a D
el B
arr
io
Debbie ReynoldsmdashDec 4-7mdashRiverside
GlorianamdashDec 6mdashEdgewater
Holiday Dreams A Cirque SpectacularmdashDec 7mdashEdgewater
The Nutcracker Anaheim BalletmdashDec 12mdashRiverside
Charlie Daniels Band amp Montgomery GentrymdashDec 13mdashEdge
The DiamondsmdashDec 17-22mdashRiverside
Dirk ArthurmdashDec 27-30mdashHarrahrsquos
Mickey GilleymdashDec 27-31mdashRiverside
Frank Sinatra Jr Sinatra Sings SinatramdashDec 28mdashEdgewater
New Year FireworksmdashDec 31mdashRiverwalk by Colorado Belle
The Golden Boys starring Frankie Avalon Bobby Rydell and
Fabian FortemdashJan 4mdashEdgewater
Happy Birthday to The KingmdashJan 7mdashRiverside
Temptations Review with Dennis EdwardsmdashJan 11mdashEdge
Kingston TriomdashJan 14-19mdashRiverside
The FlamingosmdashJan 21-26mdashRiverside
Mickey GilleymdashFeb 3-8mdashRiverside
Oak Ridge BoysmdashFeb 10-16mdashRiverside
Paul AnkamdashFeb 15mdashEdgewater
Vicki Lawrence and MamamdashFeb 18-23mdashRiverside
Crystal GaylemdashFeb 27-Mar 2mdashRiverside
Larry Gatlin and The Gatlin BrothersmdashMar 4-9mdashRiverside
Eddie MoneymdashApr 11-14mdashRiverside
Vince GillmdashApr 19mdashRiverside
Great WhitemdashApr 25-27mdashRiverside
Los Lobos and Los Lonely BoysmdashApr 26mdashHarrahrsquos
CASINO ENTERTAINMENT Listings
38 Arizona Gaming Guide | December 2013 | azgamingguidecom
Apache Gold CasinomdashGlobe AZmdash8002722438
Cabaret Lounge
Live bands every weekend
BlueWater CasinomdashParker AZmdash8882433360
Dig Lounge
Variety including live bands karaoke amp DJsmdashDaily at 5pm
BlueWater Showroom
Wynona amp Big NoisemdashJan 25 2014
Kenny RogersmdashMar 22 2014
Casino ArizonamdashScottsdale AZmdash4808507777
The Showroom
Monday Night Showroom FootballmdashMondays during football season
Showstoppers Live Holiday SpectacularmdashNov 28-Dec21
The Whip-itsmdashDec 31
Strange Days (Doors Tribute)mdashJan 3-4
Pyromania (Def Leppard Tribute)mdashJan 10-11
Motley Cruersquod (Motley Crue Tribute)mdashJan 24-25
Queen Nation (Queen Tribute)mdashJan 31-Feb 1
The Arizona Room
Latin Fire Dance Nights (Learn to dance)mdashMon Tue from 6-8pm
Throwback ThursdaymdashThu from 9pm to 1am
Casino Del SolmdashTucson AZmdash5208386506
AVA Amphitheater
Tamal FestivalmdashDec 7
Cliff Castle CasinomdashCamp Verde AZmdash8003817568
Dragonfly Lounge
Variety including live bands karaoke amp DJsmdashLadies Night every Th
Open late on Fr amp Sa
Cocopah Resort CasinomdashSomerton AZmdash8002375687
Events
Los ApsonmdashDec 6-7
Karaoke with Bling BlingmdashWe-Fr at 8pm
La Vida Loca (Latin Music)mdashFr at 9pm
Variety of live music every Saturday night on the casino floor
Desert Diamond Casino ImdashTucson AZmdash8663329467
Monsoon Nightclub
Groovinrsquo FridaysmdashTucsons Funkiest Old School Dance Party
Noches CalientemdashSaturdays the hottest Tex Mex and Tejano music
Desert Diamond Casino IImdashSahuarita AZmdash8663329467
Sports Bar
Karaoke Night in the Sports BarmdashWednesdays 7-11pm
Live music or DJsmdashFridays amp Saturdays
Diamond Center
Sylvia Browne (Author amp Psychic)mdashDec 14
Stayinrsquo Alive (Bee Gees Tribute)mdashDec 28
STYXmdashJan 17 2014
Chris YoungmdashJan 18 2014
Fort McDowell CasinomdashFort McDowell AZmdash8008433678
Lucky 7 Saloon
Featuring a variety of live music every weekend
Events
New Yearrsquos Eve PartymdashDec 31
Harrahs Ak-Chin CasinomdashMaricopa AZmdash4808025000
The Lounge
Checkerrsquod PastmdashDec 6-7
The HamptonsmdashDec 13
Smooth GroovemdashDec 14
JJrsquosmdashDec 20-21
Chris JansonmdashDec 27
The DriftersmdashDec 28
Wild Wednesdays from Noon to 4pm fea tures Route 66 with
Danny DavismdashDec 4 Come Back BuddymdashDec 11 Band Stand
Shows 50rsquosmdashDec 18 Route 66mdashDec 29
Hot Latin Nights from 8pm to midnight on Thursdays fea tures
AzTexmdashDec 5 amp 19
New Yearrsquos CelebrationmdashDec 31 features The Rat Pack Returns at 6
Grammy-nominated Country singer and songwriter Chris
Young is returning to the Diamond Center on Saturday Janu-
ary 18 2014 for a special concert sponsored by KIIM 995 FM
Tickets start at $25 and are on sale now through Star Tickets
and at the casino Rewards Center Doors open at 7pm and the
show starts at 8pm
Drawn to the thrill of entertaining from an early age Chris
Young got his start in 2006 when he was declared the winner
of the TV talent show Nashville Star Hersquos topped the country
charts with hits like the Grammy-nominated Gettingrsquo You
Home Voices The Man I Want To Be and his platinum selling
single Tomorrow Young released his latest album AM in
September and has been touring with country superstar Brad
Paisley Chris Young last performed in the Diamond Center to
a sold out crowd in October of 2011
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoWersquore
thrilled to have Chris Young back in the Diamond Center to
share his unique Country sound Tickets sold out fast the last
time Chris played here so be sure to get yours earlyrdquo
Talking Stick Resort Presents
Roger Clyne amp The Peacemakers December 27-28 2013
Hometown favorites Roger Clyne amp The Peacemakers
are headed back to Arizona and to Talking Stick Resort
The rock-n-roll quartet will command the Showroom
stage on Dec 27-28 and perform such favorites
as Americano Green amp Dumb and Loco to Stay Sane For-
merly members of The Refreshments singer Roger
Clyne and drummer Paul PH Naffon created Roger
Clyne amp The Peacemakers in 1998 The Tempe-based
band would go on to release 10 albums and tour with
the likes of Johnny Cash Kid Rock and John Fogerty
Their latest album Unida Cantinardquo climbed to the num-
ber two spot on the Billboard Heatseekers charts and
peaked at number four on the 2011 iTunes Rock Al-
bums list Fans are in store for two nights of pure ener-
getic rock-n-roll as the band always delivers remarkable
performances Tickets for the concert are on sale now
Call 4808507777 and ask for the box office or visit their
website at talkingstickresortcom for more information
Editorrsquos Pick CASINO ENTERTAINMENT
azgamingguidecom | December 2013 | Arizona Gaming Guide 39
amp 8pm plus 56-Elvis Tribute at 10pm amp Midnight
Hon-Dah CasinomdashPinetop AZmdash8009298744
Timbers Lounge and Showroom
Munday FundaymdashComedy Show begins at 7pm
Live local talent Tuesday through Saturday
Lone Butte CasinomdashChandler AZmdash8009464452
Cascades Lounge
Phoenix area bands amp DJs offer free live entertainment
WemdashCountry Thmdash70rsquos Disco Funk FrmdashLatin SamdashTop 40Dance
Verona Chophouse
Talia Livemdash Saturdays 5-9pm
Sunday Jazz Brunch Livemdash10am-3pm
Mazatzal CasinomdashPayson AZmdash8007777529
Event Center
New Yearrsquos Eve Party with Night GroovemdashDec 31
New Yearrsquos Eve Lounge with Torres and HendrixmdashDec 31
Paradise CasinomdashYuma AZmdash8887774946
Sharkyrsquos Bar amp Bites
Featuring a variety of live music on the weekends
Quechan CasinomdashWinterhaven CAmdash8777832426
Sidewinders Bar amp Grill
Featuring a variety of live music on the weekends
Pipa Event Center
Paul Rodriguez Williams amp Lee Bobby LeemdashDec 13
Talking Stick ResortmdashScottsdale AZmdash4808507777
The Showroom amp Grand Ballroom
Aaron LewismdashDec 6
Vincente Fernandez JrmdashDec 7
Roger Clyne amp The PeacemakersmdashDec 27
STYXmdashJan 18 2014
Hot Tuna and Leon RussellmdashJan 24 2014
Twin Arrows Navajo CasinomdashFlagstaff AZmdash8559468946
Cover bands local regional amp headlining acts Call for info
Wild Horse Pass CasinomdashChandler AZmdash8009464452
AiRIA UnpluggedmdashLive music Fri amp Sat 4pm-2am
Encore LoungemdashFeaturing a variety of live music nightly
Classics With A TwistmdashFeaturing jazz music amp cocktails Thu-Sun
Showroom
DaughtrymdashDec 6
Eddie MoneymdashDec 7
Ana Barbara amp The Mariachi Sol de Mexico Jose FernandezmdashDec 13
Big Bad Voodoo DaddymdashDec 27
Chris Simpson and Adam Gropman (Comedy)mdashDec 28
PwerdrivemdashDec 31
AbbaFab (ABBA Tribute)mdashJan 4 2014
Yavapai CasinomdashPrescott AZmdash8007568744
Yavapai Cantina
Karaoke with Cruisinrsquo SusanmdashFr at 8pm-12am
Variety of live bands on Saturdays from 7 to 10pm Verify all details amp age restrictions (generally 21 amp over) for each event Venues times dates amp ticket
information are subject to change Photosimages copyright of the individual artist(s) photographer(s)
or venue(s) All Rights Reserved We are not responsible for incorrect missing or outdated information
40 Arizona Gaming Guide | December 2013 | azgamingguidecom
CASINO NIGHTLIFE
By Ramses Ja
manda Martinez aka DJ Juma is the newest jewel in Talk-
ing Stickrsquos crown Her mixes in the TSR Lounge have cap-
tivated partygoers for the past few months As a newer face I
felt I should introduce her to the readers of this column but
know that this goes way beyond a pretty face Juma is a skilled
DJ who has graced decks from coast to coast Now that she has
a new residency I thought Irsquod run a few questions by her
RJ How long have you been DJing
Irsquove been DJing since 2009 but Irsquove been messing around with it since
grade school I used to dress as Spinderella on Halloween I used to
make beats with my friends who were local artists thatrsquos what got me
started in music From there DJing just felt like a natural evolution of
my craft I have always felt very musically inclined so I am happy that
this is what I do for a living
RJ Tell me about your musical background
I started in radio way back in 2005 at 951 FM Latino Vibe Manic
Hispanic was the one who pulled me under his wing and showed me
how things worked I landed at Power 983 in 2008 and stayed there
until I made the move to 1015 JamZ In the mean time I started mak-
ing beats like I said and I guess being surrounded by so many talent-
ed DJs I started getting my equipment together and practicing
RJ What is your favorite type of music to spin
Irsquom the type to spin anything that people like to spin what makes peo-
ple move But my go-to music is usually 80s or 90s and of course
Spanish music because of my Latin background I guess that doesnrsquot
really answer the question but I guess my favorite music changes with
the crowd or the venue maybe even the time of year It just depends
Right now Irsquom spinning a lot of Top 40 and EDM because itrsquos really
working for my crowds
RJ Tell me about a typical night at the TSR Lounge at Talking
Stick
Im usually just paying attention to my mixes and the crowd Im
learning Im paying attention to my choices and selections Thats my
main focus I do it fearlessly because I never underestimate the audi-
ences ability to feel Music is the sixth element it brings nostalgia it
brings healing and it moves us I canrsquot feel anything but the music
A everything around me is a blur except the sound Its therapy for me
DJing has allowed me the chance to be free with no expectations espe-
cially from myself Its just about having fun at the party and I like
having fun at the party I see the audience make note of the atmos-
phere sometimes I listen to what the DJs did before me and I just basi-
cally remember that its about having fun and I free myself enough to
begin
RJ Any advice for anyone wanting to follow in your footsteps
A good DJ feels his or her groove and eventually gets a flow and begins
to connect with the music which connects to the audience In my case
Im a selector As Juma I select what I like People who come to groove
either love it or they learn it Theres a big difference between being a
DJ and being a selector I dont really even know if I consider myself a
DJ because DJing is a skill and an art form that is highly technical
Theres scratching involved theres blending involved theres accura-
cy and syncopation involved Those things Ive learned over time but
as a selector youre just narrating the emotions of the crowd I am
becoming a good DJ I am a great selector $
Talking Stick Resortrsquos TSR Lounge is located just downstairs
from the main casino floor in the Atrium The TSR Lounge fea-
tures a live DJ drink specials and a plush ambiance to enjoy
your weekends out Enjoy the party at the TSR Lounge every
weekend on Fridays from 8pm to 2am and Saturdays from 5pm
to 2am For more information visit talkingstickresortcom or
call 4808507777
Ramses Ja Rudi King-Taylor II
bullMusic DirectorOn-Air Host (3-7pm) for
KNRJ-FM 1011 The Beat
bullResident DJVJ for KTVK-3TV Friday 10am
bullHost of REDY Set Radio
bullOfficial Bum Squad DJ
bullDJ Vatican Member
bullFor more information on Ramses Ja visit his
website at wwwramsesjacom
Amanda Martinez DJ JUMA TSR
HOT DEALS
42 Arizona Gaming Guide | December 2013 | azgamingguidecom
Check out these great promotions we found for our read-
ers and fans No matter where you live in Arizona our
readers can take advantage of at least one of the items
listed below Put some cash in your pocket
Desert Diamond Casino Football Pickrsquoem Be one of 20 winners to predict the winning teams for
each Sunday and Monday NFL regular season games and
win $100-$500 in free play Then if you correctly predict
the winning teams in 197 or more 2013 NFL regular sea-
son games out of the 239 you could win $1000000
Mazatzal Hotel amp Casino Second Serving Tuesday Between 1pm and 5pm each Tuesday from now through
December 17 play at least $50 cash and receive $50 in
Bonus Maz Cash free play or play at least $100 cash and
receive $100 in Maz Cash free play Earn one reward each
week
Paradise Casino Toy amp Food Drive Now through December 15 bring in a new toy or food
item(s) with the original store receipt valued at $10 or
more (excluding tax) and receive up to $40 in Rewards
Play for your donation
Pick The Pros Be one of twenty weekly prize winners to pick the most
correct winning teams of the weekly NFL lineup includ-
ing a tie-breaker and win up to $100 in Rewards Play
Quechan Casino Resort Sunday Funday Sundays in December a lucky winner will be drawn eve-
ry 30 minutes from 12pm ndash 630pm for $100 in Rewards
Play And at 7pm one lucky winner will win $1000
Twin Arrows Navajo Casino Resort Holiday Room Special Now through December 27 players can enjoy a resort
room for only $59 plus tax per night from Sunday
through Thursday and $99 plus tax on Friday and Satur-
day When visiting on Tuesdays and Thursdays win up
to $2000 cash during the drawings held every half hour
from 7pm to 10pm $ For complete rules regulations and restrictions visit each casinorsquos players
club for more details Players must be 21 or older and donrsquot forget that casino
management reserves all rights with the promotions listed on this page
Apache Gold Casino Resort decides to
through the end of 2013
Did you get an offer for free play from a casino Through
December Apache Gold Casino Resort will double it
Buckyrsquos Casino In Prescott Presents
This exciting extension to 3-Card Poker gives players the
ability to use their cards and the dealerrsquos cards to make a
5-card poker hand with pays for 3-of-a-kind or better
44 Arizona Gaming Guide | December 2013 | azgamingguidecom
Casino Sessions Seats Smoke-Free Area Electronic Late Night
Apache Gold Su We Th at Noon Fr amp Sa at
7pm 1st Mo of the month at 7pm 200 No No No
BlueWater Mo-We 430pm Su at 1130am 400 Yes Yes No
Casino Arizona Mo-Su at 630pm
Daily Matinees at 1230pm 1000 Yes Yes
L8 Nite Bingo Fr amp Sa
Doors at 10pm Games at midnight
Casino Del Sol Daily at Noon 130 215 630 amp
715pm 600 Yes Yes Cosmic Bingo Sa at 11pm
Cocopah Daily at 130 amp 630pm 350 Yes Yes No
Desert Diamond I Th-Mo 130 2 6 630 amp 7pm 270 No Yes No
Fort McDowell Sa amp Su at 645am We-Mo at
9am Daily at 1230 amp 630pm 1275
Yes (2 sections enclosed or in
general seating)
Yes Fr amp Sa at 1210am
Call for Lunar Bingo schedule
Harrahrsquos Ak-Chin We-Su at 1130am 230 330
and 630pm 470 Yes Yes No
Lone Butte
Sa amp Su at 10am Noon 345
530pm Daily at Noon amp
630pm
750 Yes Yes BAD Bingo 2 Fr at 1130pm amp
BAD Bingo Sa at 1130pm
Mazatzal Mo-Th at Noon Tu amp Th at
630pm 280 Yes Yes No
Paradise Daily at 130 amp 6pm 300 Yes Yes Call for Kozmic Bingo
amp Other Special Dates
Vee Quiva Daily at Noon amp 630pm 366 Yes Yes Bingo Eclipse Sa at 11pm
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4am Sunday to 4am Monday
CASINO BINGO DIRECTORY
Green MPBingo Jackpot won for $27038 at Fort McDowell Casinorsquos Bingo Hall
Cheryl L won the $2703800 Green MPBingo progressive jackpot while playing at Fort
McDowell Casino in Phoenix AZ Playing on the PhD tablet from Planet Bingo Cheryl
won the big one for $2703800 against the 1 Vertical amp 1 Horizontal line pattern Fort
McDowell Casino has been awarding some of the largest MPBingo jackpots for almost 10
years Thousands of players have won millions of dollars
For more information about Fort McDowell Casino session times specials and events
phone 1-800-THE-FORT or visit fortmcdowellcasinocom $
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
1 7 8
5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
9 3 6
1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
34 Arizona Gaming Guide | December 2013 | azgamingguidecom
LAUGHLIN NEVADA Directory amp Gaming Statistics
Aquarius Casino Resort
800662LUCK
aquariuscasinoresortcom
1250+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps keno race
sports book
Avi Resort amp Casino
(Fort Mojave Tribe)
8004300721
avicasinocom
1000+ slots bingo blackjack table
games craps roulette poker room
keno racesports book KidsQuest
Colorado Belle Hotel Casino
8774600777
coloradobellecom
750+ slots blackjack table games
craps roulette poker room keno
racesports book Build your own
amazing burger at Pintrsquos Brewery
Riverside Resort Hotel amp Casino
8002273849
riversideresortcom
1300+ slots no smoking slot area
high limit slots area bingo black-
jack table games craps roulette
poker room keno racesports book
Pioneer Hotel amp Gambling Hall
8006343469
pioneerlaughlincom
490 slots blackjack table games
craps roulette sports book Make
sure to check out the video poker amp
reel slots
Harrahrsquos Laughlin
8004478700
harrahslaughlincom
900+ slots no smoking slot area
high limit slots area blackjack table
games craps roulette poker room
live keno racesports book
Golden Nugget Laughlin
8002371739
goldennuggetcomlaughlin
1000+ slots blackjack table games
craps roulette poker room sports
book Sign up for the playerrsquos club
and spin for free play
Edgewater Hotel Casino
8006774837
edgewater-casinocom
750+ slots no smoking slot area
high limit slots area blackjack table
games roulette craps racesports
book Great all-around casino
We are not responsible for incorrect missing or outdated information To inform us of
updates please email editorazgamingguidecom The Nevada Gaming Control Board
publishes statistics on casino gaming activity in Nevada according to their statersquos gaming
regulations The most current data for Laughlin at press time is from three months prior
A negative hold percentage indicates that game overpaid during the stated month
Tropicana Laughlin
8002436846
tropicanaxcom
1000+ slots blackjack table games
craps roulette and a sports book
Stop in for lunch at Carnegiersquos or
the Poolside Cafeacute and enjoy the food
River Palms Resort Casino
8777877256
river-palmscom
550+ slots bingo blackjack table
games craps roulette sports book
Donrsquot miss the view of the river from
Dennyrsquos
Slots Hold Tables Hold
Loose $1 409 Craps 1371
25cent 481 Blackjack 21 1583
$5 527 Roulette 1900
Multi-Denom 565 Other Table Games 2456
5cent 609 Pai Gow Poker 2470
1cent 1049 Let It Ride 2549
Megabucks 1123 Three Card Poker 3390
Tight $25 1507
Other Hold Revenue Dollars
Loose Sports Pools 1489 Slots 291 mil
Race Books 1521 Tables 30 mil
Tight Live Keno 2835 Other 07 mil
Laughlinrsquos Gaming Statistics September 2013
36 Arizona Gaming Guide | December 2013 | azgamingguidecom
All-You-Can-Eat Baby Back Ribs Only $1295
During your next trip to Laughlin make sure to stop in at The Pioneer Hotel amp Gambling Hall for delicious All-You-Can-Eat
Baby Back Ribs for $1295 at the Boarding House Restaurant served from 4-9pm every Saturday Other specials include Steak amp
Lobster meal for only $1595 on Thursdays Prime Rib or Shrimp Scampi for $1595 on Fridays and their award-winning
Champagne Brunch for $1195 every Sunday from 8am-1pm For more information call 18555252125
LAUGHLIN NEVADA News
News LAUGHLIN NEVADA
azgamingguidecom | December 2013 | Arizona Gaming Guide 37
Laughlin Event Center Presents
Fourteen-time nominated and five-time Latin Grammy Award
winners Los Tigres Del Norte will perform live in concert Satur-
day May 3 2014 in the all new Laughlin Event Center Paquita
la del Barrio will open for Los Tigres Tickets from $30 will be
available at edgewater-casinocom soon Los Tigres del Nortersquos
ldquoNortentildeordquo music with its polka roots is blended with stories of
social injustice and news They have recorded more than 55
albums that have earned Gold and Platinum Records in the
United States and Mexico and have sold more than 32 million
records The San Jose California based band tours international-
ly and has a recording repertoire of over 500 songs and corridos
(ballads)
Grammy-nominated Paquita la del Barrio is a popular Mexican
singer of rancheras and other Mexican styles and is most fa-
mous for her advocacy against Mexicos machismo culture
which has made her popular especially with female audiences
She is known for her common song themes of women empow-
erment and man bashing Her signature phrase with which she
often teases male spectators in her shows is iquestMe estaacutes oyendo
inuacutetil (Are you listening good-for-nothing)
Aquarius Announces Second Annual
ldquoFeed a Familyrdquo Program Benefiting Local Families
ace|PLAY Members Can Contribute
Points Instead of Cash
For the second year in a row Aquarius Casino Resort presents
the ldquoFeed a Familyrdquo program that allows players to contribute
their ace|PLAY club points to help put a holiday meal on the
table of a tri-state family in need Players can contribute points
through Friday December 20 2013 ldquoLast year thanks to the
overwhelming generosity of our players we were able to help
more than 900 families through this groundbreaking programrdquo
said Aquarius Casino Resort General Manager Sean Ham-
mond ldquoGiving back to the community is an important part of
our culture at Aquarius and our players have embraced our
effortsrdquo said Kathy Hilderhof Vice President of Marketing and
Player Development at Aquarius For more info visit aquarius-
casinoresortcom and click on ace|PLAY $
Lo
s T
igre
s D
el N
ort
e P
aq
uit
a L
a D
el B
arr
io
Debbie ReynoldsmdashDec 4-7mdashRiverside
GlorianamdashDec 6mdashEdgewater
Holiday Dreams A Cirque SpectacularmdashDec 7mdashEdgewater
The Nutcracker Anaheim BalletmdashDec 12mdashRiverside
Charlie Daniels Band amp Montgomery GentrymdashDec 13mdashEdge
The DiamondsmdashDec 17-22mdashRiverside
Dirk ArthurmdashDec 27-30mdashHarrahrsquos
Mickey GilleymdashDec 27-31mdashRiverside
Frank Sinatra Jr Sinatra Sings SinatramdashDec 28mdashEdgewater
New Year FireworksmdashDec 31mdashRiverwalk by Colorado Belle
The Golden Boys starring Frankie Avalon Bobby Rydell and
Fabian FortemdashJan 4mdashEdgewater
Happy Birthday to The KingmdashJan 7mdashRiverside
Temptations Review with Dennis EdwardsmdashJan 11mdashEdge
Kingston TriomdashJan 14-19mdashRiverside
The FlamingosmdashJan 21-26mdashRiverside
Mickey GilleymdashFeb 3-8mdashRiverside
Oak Ridge BoysmdashFeb 10-16mdashRiverside
Paul AnkamdashFeb 15mdashEdgewater
Vicki Lawrence and MamamdashFeb 18-23mdashRiverside
Crystal GaylemdashFeb 27-Mar 2mdashRiverside
Larry Gatlin and The Gatlin BrothersmdashMar 4-9mdashRiverside
Eddie MoneymdashApr 11-14mdashRiverside
Vince GillmdashApr 19mdashRiverside
Great WhitemdashApr 25-27mdashRiverside
Los Lobos and Los Lonely BoysmdashApr 26mdashHarrahrsquos
CASINO ENTERTAINMENT Listings
38 Arizona Gaming Guide | December 2013 | azgamingguidecom
Apache Gold CasinomdashGlobe AZmdash8002722438
Cabaret Lounge
Live bands every weekend
BlueWater CasinomdashParker AZmdash8882433360
Dig Lounge
Variety including live bands karaoke amp DJsmdashDaily at 5pm
BlueWater Showroom
Wynona amp Big NoisemdashJan 25 2014
Kenny RogersmdashMar 22 2014
Casino ArizonamdashScottsdale AZmdash4808507777
The Showroom
Monday Night Showroom FootballmdashMondays during football season
Showstoppers Live Holiday SpectacularmdashNov 28-Dec21
The Whip-itsmdashDec 31
Strange Days (Doors Tribute)mdashJan 3-4
Pyromania (Def Leppard Tribute)mdashJan 10-11
Motley Cruersquod (Motley Crue Tribute)mdashJan 24-25
Queen Nation (Queen Tribute)mdashJan 31-Feb 1
The Arizona Room
Latin Fire Dance Nights (Learn to dance)mdashMon Tue from 6-8pm
Throwback ThursdaymdashThu from 9pm to 1am
Casino Del SolmdashTucson AZmdash5208386506
AVA Amphitheater
Tamal FestivalmdashDec 7
Cliff Castle CasinomdashCamp Verde AZmdash8003817568
Dragonfly Lounge
Variety including live bands karaoke amp DJsmdashLadies Night every Th
Open late on Fr amp Sa
Cocopah Resort CasinomdashSomerton AZmdash8002375687
Events
Los ApsonmdashDec 6-7
Karaoke with Bling BlingmdashWe-Fr at 8pm
La Vida Loca (Latin Music)mdashFr at 9pm
Variety of live music every Saturday night on the casino floor
Desert Diamond Casino ImdashTucson AZmdash8663329467
Monsoon Nightclub
Groovinrsquo FridaysmdashTucsons Funkiest Old School Dance Party
Noches CalientemdashSaturdays the hottest Tex Mex and Tejano music
Desert Diamond Casino IImdashSahuarita AZmdash8663329467
Sports Bar
Karaoke Night in the Sports BarmdashWednesdays 7-11pm
Live music or DJsmdashFridays amp Saturdays
Diamond Center
Sylvia Browne (Author amp Psychic)mdashDec 14
Stayinrsquo Alive (Bee Gees Tribute)mdashDec 28
STYXmdashJan 17 2014
Chris YoungmdashJan 18 2014
Fort McDowell CasinomdashFort McDowell AZmdash8008433678
Lucky 7 Saloon
Featuring a variety of live music every weekend
Events
New Yearrsquos Eve PartymdashDec 31
Harrahs Ak-Chin CasinomdashMaricopa AZmdash4808025000
The Lounge
Checkerrsquod PastmdashDec 6-7
The HamptonsmdashDec 13
Smooth GroovemdashDec 14
JJrsquosmdashDec 20-21
Chris JansonmdashDec 27
The DriftersmdashDec 28
Wild Wednesdays from Noon to 4pm fea tures Route 66 with
Danny DavismdashDec 4 Come Back BuddymdashDec 11 Band Stand
Shows 50rsquosmdashDec 18 Route 66mdashDec 29
Hot Latin Nights from 8pm to midnight on Thursdays fea tures
AzTexmdashDec 5 amp 19
New Yearrsquos CelebrationmdashDec 31 features The Rat Pack Returns at 6
Grammy-nominated Country singer and songwriter Chris
Young is returning to the Diamond Center on Saturday Janu-
ary 18 2014 for a special concert sponsored by KIIM 995 FM
Tickets start at $25 and are on sale now through Star Tickets
and at the casino Rewards Center Doors open at 7pm and the
show starts at 8pm
Drawn to the thrill of entertaining from an early age Chris
Young got his start in 2006 when he was declared the winner
of the TV talent show Nashville Star Hersquos topped the country
charts with hits like the Grammy-nominated Gettingrsquo You
Home Voices The Man I Want To Be and his platinum selling
single Tomorrow Young released his latest album AM in
September and has been touring with country superstar Brad
Paisley Chris Young last performed in the Diamond Center to
a sold out crowd in October of 2011
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoWersquore
thrilled to have Chris Young back in the Diamond Center to
share his unique Country sound Tickets sold out fast the last
time Chris played here so be sure to get yours earlyrdquo
Talking Stick Resort Presents
Roger Clyne amp The Peacemakers December 27-28 2013
Hometown favorites Roger Clyne amp The Peacemakers
are headed back to Arizona and to Talking Stick Resort
The rock-n-roll quartet will command the Showroom
stage on Dec 27-28 and perform such favorites
as Americano Green amp Dumb and Loco to Stay Sane For-
merly members of The Refreshments singer Roger
Clyne and drummer Paul PH Naffon created Roger
Clyne amp The Peacemakers in 1998 The Tempe-based
band would go on to release 10 albums and tour with
the likes of Johnny Cash Kid Rock and John Fogerty
Their latest album Unida Cantinardquo climbed to the num-
ber two spot on the Billboard Heatseekers charts and
peaked at number four on the 2011 iTunes Rock Al-
bums list Fans are in store for two nights of pure ener-
getic rock-n-roll as the band always delivers remarkable
performances Tickets for the concert are on sale now
Call 4808507777 and ask for the box office or visit their
website at talkingstickresortcom for more information
Editorrsquos Pick CASINO ENTERTAINMENT
azgamingguidecom | December 2013 | Arizona Gaming Guide 39
amp 8pm plus 56-Elvis Tribute at 10pm amp Midnight
Hon-Dah CasinomdashPinetop AZmdash8009298744
Timbers Lounge and Showroom
Munday FundaymdashComedy Show begins at 7pm
Live local talent Tuesday through Saturday
Lone Butte CasinomdashChandler AZmdash8009464452
Cascades Lounge
Phoenix area bands amp DJs offer free live entertainment
WemdashCountry Thmdash70rsquos Disco Funk FrmdashLatin SamdashTop 40Dance
Verona Chophouse
Talia Livemdash Saturdays 5-9pm
Sunday Jazz Brunch Livemdash10am-3pm
Mazatzal CasinomdashPayson AZmdash8007777529
Event Center
New Yearrsquos Eve Party with Night GroovemdashDec 31
New Yearrsquos Eve Lounge with Torres and HendrixmdashDec 31
Paradise CasinomdashYuma AZmdash8887774946
Sharkyrsquos Bar amp Bites
Featuring a variety of live music on the weekends
Quechan CasinomdashWinterhaven CAmdash8777832426
Sidewinders Bar amp Grill
Featuring a variety of live music on the weekends
Pipa Event Center
Paul Rodriguez Williams amp Lee Bobby LeemdashDec 13
Talking Stick ResortmdashScottsdale AZmdash4808507777
The Showroom amp Grand Ballroom
Aaron LewismdashDec 6
Vincente Fernandez JrmdashDec 7
Roger Clyne amp The PeacemakersmdashDec 27
STYXmdashJan 18 2014
Hot Tuna and Leon RussellmdashJan 24 2014
Twin Arrows Navajo CasinomdashFlagstaff AZmdash8559468946
Cover bands local regional amp headlining acts Call for info
Wild Horse Pass CasinomdashChandler AZmdash8009464452
AiRIA UnpluggedmdashLive music Fri amp Sat 4pm-2am
Encore LoungemdashFeaturing a variety of live music nightly
Classics With A TwistmdashFeaturing jazz music amp cocktails Thu-Sun
Showroom
DaughtrymdashDec 6
Eddie MoneymdashDec 7
Ana Barbara amp The Mariachi Sol de Mexico Jose FernandezmdashDec 13
Big Bad Voodoo DaddymdashDec 27
Chris Simpson and Adam Gropman (Comedy)mdashDec 28
PwerdrivemdashDec 31
AbbaFab (ABBA Tribute)mdashJan 4 2014
Yavapai CasinomdashPrescott AZmdash8007568744
Yavapai Cantina
Karaoke with Cruisinrsquo SusanmdashFr at 8pm-12am
Variety of live bands on Saturdays from 7 to 10pm Verify all details amp age restrictions (generally 21 amp over) for each event Venues times dates amp ticket
information are subject to change Photosimages copyright of the individual artist(s) photographer(s)
or venue(s) All Rights Reserved We are not responsible for incorrect missing or outdated information
40 Arizona Gaming Guide | December 2013 | azgamingguidecom
CASINO NIGHTLIFE
By Ramses Ja
manda Martinez aka DJ Juma is the newest jewel in Talk-
ing Stickrsquos crown Her mixes in the TSR Lounge have cap-
tivated partygoers for the past few months As a newer face I
felt I should introduce her to the readers of this column but
know that this goes way beyond a pretty face Juma is a skilled
DJ who has graced decks from coast to coast Now that she has
a new residency I thought Irsquod run a few questions by her
RJ How long have you been DJing
Irsquove been DJing since 2009 but Irsquove been messing around with it since
grade school I used to dress as Spinderella on Halloween I used to
make beats with my friends who were local artists thatrsquos what got me
started in music From there DJing just felt like a natural evolution of
my craft I have always felt very musically inclined so I am happy that
this is what I do for a living
RJ Tell me about your musical background
I started in radio way back in 2005 at 951 FM Latino Vibe Manic
Hispanic was the one who pulled me under his wing and showed me
how things worked I landed at Power 983 in 2008 and stayed there
until I made the move to 1015 JamZ In the mean time I started mak-
ing beats like I said and I guess being surrounded by so many talent-
ed DJs I started getting my equipment together and practicing
RJ What is your favorite type of music to spin
Irsquom the type to spin anything that people like to spin what makes peo-
ple move But my go-to music is usually 80s or 90s and of course
Spanish music because of my Latin background I guess that doesnrsquot
really answer the question but I guess my favorite music changes with
the crowd or the venue maybe even the time of year It just depends
Right now Irsquom spinning a lot of Top 40 and EDM because itrsquos really
working for my crowds
RJ Tell me about a typical night at the TSR Lounge at Talking
Stick
Im usually just paying attention to my mixes and the crowd Im
learning Im paying attention to my choices and selections Thats my
main focus I do it fearlessly because I never underestimate the audi-
ences ability to feel Music is the sixth element it brings nostalgia it
brings healing and it moves us I canrsquot feel anything but the music
A everything around me is a blur except the sound Its therapy for me
DJing has allowed me the chance to be free with no expectations espe-
cially from myself Its just about having fun at the party and I like
having fun at the party I see the audience make note of the atmos-
phere sometimes I listen to what the DJs did before me and I just basi-
cally remember that its about having fun and I free myself enough to
begin
RJ Any advice for anyone wanting to follow in your footsteps
A good DJ feels his or her groove and eventually gets a flow and begins
to connect with the music which connects to the audience In my case
Im a selector As Juma I select what I like People who come to groove
either love it or they learn it Theres a big difference between being a
DJ and being a selector I dont really even know if I consider myself a
DJ because DJing is a skill and an art form that is highly technical
Theres scratching involved theres blending involved theres accura-
cy and syncopation involved Those things Ive learned over time but
as a selector youre just narrating the emotions of the crowd I am
becoming a good DJ I am a great selector $
Talking Stick Resortrsquos TSR Lounge is located just downstairs
from the main casino floor in the Atrium The TSR Lounge fea-
tures a live DJ drink specials and a plush ambiance to enjoy
your weekends out Enjoy the party at the TSR Lounge every
weekend on Fridays from 8pm to 2am and Saturdays from 5pm
to 2am For more information visit talkingstickresortcom or
call 4808507777
Ramses Ja Rudi King-Taylor II
bullMusic DirectorOn-Air Host (3-7pm) for
KNRJ-FM 1011 The Beat
bullResident DJVJ for KTVK-3TV Friday 10am
bullHost of REDY Set Radio
bullOfficial Bum Squad DJ
bullDJ Vatican Member
bullFor more information on Ramses Ja visit his
website at wwwramsesjacom
Amanda Martinez DJ JUMA TSR
HOT DEALS
42 Arizona Gaming Guide | December 2013 | azgamingguidecom
Check out these great promotions we found for our read-
ers and fans No matter where you live in Arizona our
readers can take advantage of at least one of the items
listed below Put some cash in your pocket
Desert Diamond Casino Football Pickrsquoem Be one of 20 winners to predict the winning teams for
each Sunday and Monday NFL regular season games and
win $100-$500 in free play Then if you correctly predict
the winning teams in 197 or more 2013 NFL regular sea-
son games out of the 239 you could win $1000000
Mazatzal Hotel amp Casino Second Serving Tuesday Between 1pm and 5pm each Tuesday from now through
December 17 play at least $50 cash and receive $50 in
Bonus Maz Cash free play or play at least $100 cash and
receive $100 in Maz Cash free play Earn one reward each
week
Paradise Casino Toy amp Food Drive Now through December 15 bring in a new toy or food
item(s) with the original store receipt valued at $10 or
more (excluding tax) and receive up to $40 in Rewards
Play for your donation
Pick The Pros Be one of twenty weekly prize winners to pick the most
correct winning teams of the weekly NFL lineup includ-
ing a tie-breaker and win up to $100 in Rewards Play
Quechan Casino Resort Sunday Funday Sundays in December a lucky winner will be drawn eve-
ry 30 minutes from 12pm ndash 630pm for $100 in Rewards
Play And at 7pm one lucky winner will win $1000
Twin Arrows Navajo Casino Resort Holiday Room Special Now through December 27 players can enjoy a resort
room for only $59 plus tax per night from Sunday
through Thursday and $99 plus tax on Friday and Satur-
day When visiting on Tuesdays and Thursdays win up
to $2000 cash during the drawings held every half hour
from 7pm to 10pm $ For complete rules regulations and restrictions visit each casinorsquos players
club for more details Players must be 21 or older and donrsquot forget that casino
management reserves all rights with the promotions listed on this page
Apache Gold Casino Resort decides to
through the end of 2013
Did you get an offer for free play from a casino Through
December Apache Gold Casino Resort will double it
Buckyrsquos Casino In Prescott Presents
This exciting extension to 3-Card Poker gives players the
ability to use their cards and the dealerrsquos cards to make a
5-card poker hand with pays for 3-of-a-kind or better
44 Arizona Gaming Guide | December 2013 | azgamingguidecom
Casino Sessions Seats Smoke-Free Area Electronic Late Night
Apache Gold Su We Th at Noon Fr amp Sa at
7pm 1st Mo of the month at 7pm 200 No No No
BlueWater Mo-We 430pm Su at 1130am 400 Yes Yes No
Casino Arizona Mo-Su at 630pm
Daily Matinees at 1230pm 1000 Yes Yes
L8 Nite Bingo Fr amp Sa
Doors at 10pm Games at midnight
Casino Del Sol Daily at Noon 130 215 630 amp
715pm 600 Yes Yes Cosmic Bingo Sa at 11pm
Cocopah Daily at 130 amp 630pm 350 Yes Yes No
Desert Diamond I Th-Mo 130 2 6 630 amp 7pm 270 No Yes No
Fort McDowell Sa amp Su at 645am We-Mo at
9am Daily at 1230 amp 630pm 1275
Yes (2 sections enclosed or in
general seating)
Yes Fr amp Sa at 1210am
Call for Lunar Bingo schedule
Harrahrsquos Ak-Chin We-Su at 1130am 230 330
and 630pm 470 Yes Yes No
Lone Butte
Sa amp Su at 10am Noon 345
530pm Daily at Noon amp
630pm
750 Yes Yes BAD Bingo 2 Fr at 1130pm amp
BAD Bingo Sa at 1130pm
Mazatzal Mo-Th at Noon Tu amp Th at
630pm 280 Yes Yes No
Paradise Daily at 130 amp 6pm 300 Yes Yes Call for Kozmic Bingo
amp Other Special Dates
Vee Quiva Daily at Noon amp 630pm 366 Yes Yes Bingo Eclipse Sa at 11pm
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4am Sunday to 4am Monday
CASINO BINGO DIRECTORY
Green MPBingo Jackpot won for $27038 at Fort McDowell Casinorsquos Bingo Hall
Cheryl L won the $2703800 Green MPBingo progressive jackpot while playing at Fort
McDowell Casino in Phoenix AZ Playing on the PhD tablet from Planet Bingo Cheryl
won the big one for $2703800 against the 1 Vertical amp 1 Horizontal line pattern Fort
McDowell Casino has been awarding some of the largest MPBingo jackpots for almost 10
years Thousands of players have won millions of dollars
For more information about Fort McDowell Casino session times specials and events
phone 1-800-THE-FORT or visit fortmcdowellcasinocom $
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
1 7 8
5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
9 3 6
1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
36 Arizona Gaming Guide | December 2013 | azgamingguidecom
All-You-Can-Eat Baby Back Ribs Only $1295
During your next trip to Laughlin make sure to stop in at The Pioneer Hotel amp Gambling Hall for delicious All-You-Can-Eat
Baby Back Ribs for $1295 at the Boarding House Restaurant served from 4-9pm every Saturday Other specials include Steak amp
Lobster meal for only $1595 on Thursdays Prime Rib or Shrimp Scampi for $1595 on Fridays and their award-winning
Champagne Brunch for $1195 every Sunday from 8am-1pm For more information call 18555252125
LAUGHLIN NEVADA News
News LAUGHLIN NEVADA
azgamingguidecom | December 2013 | Arizona Gaming Guide 37
Laughlin Event Center Presents
Fourteen-time nominated and five-time Latin Grammy Award
winners Los Tigres Del Norte will perform live in concert Satur-
day May 3 2014 in the all new Laughlin Event Center Paquita
la del Barrio will open for Los Tigres Tickets from $30 will be
available at edgewater-casinocom soon Los Tigres del Nortersquos
ldquoNortentildeordquo music with its polka roots is blended with stories of
social injustice and news They have recorded more than 55
albums that have earned Gold and Platinum Records in the
United States and Mexico and have sold more than 32 million
records The San Jose California based band tours international-
ly and has a recording repertoire of over 500 songs and corridos
(ballads)
Grammy-nominated Paquita la del Barrio is a popular Mexican
singer of rancheras and other Mexican styles and is most fa-
mous for her advocacy against Mexicos machismo culture
which has made her popular especially with female audiences
She is known for her common song themes of women empow-
erment and man bashing Her signature phrase with which she
often teases male spectators in her shows is iquestMe estaacutes oyendo
inuacutetil (Are you listening good-for-nothing)
Aquarius Announces Second Annual
ldquoFeed a Familyrdquo Program Benefiting Local Families
ace|PLAY Members Can Contribute
Points Instead of Cash
For the second year in a row Aquarius Casino Resort presents
the ldquoFeed a Familyrdquo program that allows players to contribute
their ace|PLAY club points to help put a holiday meal on the
table of a tri-state family in need Players can contribute points
through Friday December 20 2013 ldquoLast year thanks to the
overwhelming generosity of our players we were able to help
more than 900 families through this groundbreaking programrdquo
said Aquarius Casino Resort General Manager Sean Ham-
mond ldquoGiving back to the community is an important part of
our culture at Aquarius and our players have embraced our
effortsrdquo said Kathy Hilderhof Vice President of Marketing and
Player Development at Aquarius For more info visit aquarius-
casinoresortcom and click on ace|PLAY $
Lo
s T
igre
s D
el N
ort
e P
aq
uit
a L
a D
el B
arr
io
Debbie ReynoldsmdashDec 4-7mdashRiverside
GlorianamdashDec 6mdashEdgewater
Holiday Dreams A Cirque SpectacularmdashDec 7mdashEdgewater
The Nutcracker Anaheim BalletmdashDec 12mdashRiverside
Charlie Daniels Band amp Montgomery GentrymdashDec 13mdashEdge
The DiamondsmdashDec 17-22mdashRiverside
Dirk ArthurmdashDec 27-30mdashHarrahrsquos
Mickey GilleymdashDec 27-31mdashRiverside
Frank Sinatra Jr Sinatra Sings SinatramdashDec 28mdashEdgewater
New Year FireworksmdashDec 31mdashRiverwalk by Colorado Belle
The Golden Boys starring Frankie Avalon Bobby Rydell and
Fabian FortemdashJan 4mdashEdgewater
Happy Birthday to The KingmdashJan 7mdashRiverside
Temptations Review with Dennis EdwardsmdashJan 11mdashEdge
Kingston TriomdashJan 14-19mdashRiverside
The FlamingosmdashJan 21-26mdashRiverside
Mickey GilleymdashFeb 3-8mdashRiverside
Oak Ridge BoysmdashFeb 10-16mdashRiverside
Paul AnkamdashFeb 15mdashEdgewater
Vicki Lawrence and MamamdashFeb 18-23mdashRiverside
Crystal GaylemdashFeb 27-Mar 2mdashRiverside
Larry Gatlin and The Gatlin BrothersmdashMar 4-9mdashRiverside
Eddie MoneymdashApr 11-14mdashRiverside
Vince GillmdashApr 19mdashRiverside
Great WhitemdashApr 25-27mdashRiverside
Los Lobos and Los Lonely BoysmdashApr 26mdashHarrahrsquos
CASINO ENTERTAINMENT Listings
38 Arizona Gaming Guide | December 2013 | azgamingguidecom
Apache Gold CasinomdashGlobe AZmdash8002722438
Cabaret Lounge
Live bands every weekend
BlueWater CasinomdashParker AZmdash8882433360
Dig Lounge
Variety including live bands karaoke amp DJsmdashDaily at 5pm
BlueWater Showroom
Wynona amp Big NoisemdashJan 25 2014
Kenny RogersmdashMar 22 2014
Casino ArizonamdashScottsdale AZmdash4808507777
The Showroom
Monday Night Showroom FootballmdashMondays during football season
Showstoppers Live Holiday SpectacularmdashNov 28-Dec21
The Whip-itsmdashDec 31
Strange Days (Doors Tribute)mdashJan 3-4
Pyromania (Def Leppard Tribute)mdashJan 10-11
Motley Cruersquod (Motley Crue Tribute)mdashJan 24-25
Queen Nation (Queen Tribute)mdashJan 31-Feb 1
The Arizona Room
Latin Fire Dance Nights (Learn to dance)mdashMon Tue from 6-8pm
Throwback ThursdaymdashThu from 9pm to 1am
Casino Del SolmdashTucson AZmdash5208386506
AVA Amphitheater
Tamal FestivalmdashDec 7
Cliff Castle CasinomdashCamp Verde AZmdash8003817568
Dragonfly Lounge
Variety including live bands karaoke amp DJsmdashLadies Night every Th
Open late on Fr amp Sa
Cocopah Resort CasinomdashSomerton AZmdash8002375687
Events
Los ApsonmdashDec 6-7
Karaoke with Bling BlingmdashWe-Fr at 8pm
La Vida Loca (Latin Music)mdashFr at 9pm
Variety of live music every Saturday night on the casino floor
Desert Diamond Casino ImdashTucson AZmdash8663329467
Monsoon Nightclub
Groovinrsquo FridaysmdashTucsons Funkiest Old School Dance Party
Noches CalientemdashSaturdays the hottest Tex Mex and Tejano music
Desert Diamond Casino IImdashSahuarita AZmdash8663329467
Sports Bar
Karaoke Night in the Sports BarmdashWednesdays 7-11pm
Live music or DJsmdashFridays amp Saturdays
Diamond Center
Sylvia Browne (Author amp Psychic)mdashDec 14
Stayinrsquo Alive (Bee Gees Tribute)mdashDec 28
STYXmdashJan 17 2014
Chris YoungmdashJan 18 2014
Fort McDowell CasinomdashFort McDowell AZmdash8008433678
Lucky 7 Saloon
Featuring a variety of live music every weekend
Events
New Yearrsquos Eve PartymdashDec 31
Harrahs Ak-Chin CasinomdashMaricopa AZmdash4808025000
The Lounge
Checkerrsquod PastmdashDec 6-7
The HamptonsmdashDec 13
Smooth GroovemdashDec 14
JJrsquosmdashDec 20-21
Chris JansonmdashDec 27
The DriftersmdashDec 28
Wild Wednesdays from Noon to 4pm fea tures Route 66 with
Danny DavismdashDec 4 Come Back BuddymdashDec 11 Band Stand
Shows 50rsquosmdashDec 18 Route 66mdashDec 29
Hot Latin Nights from 8pm to midnight on Thursdays fea tures
AzTexmdashDec 5 amp 19
New Yearrsquos CelebrationmdashDec 31 features The Rat Pack Returns at 6
Grammy-nominated Country singer and songwriter Chris
Young is returning to the Diamond Center on Saturday Janu-
ary 18 2014 for a special concert sponsored by KIIM 995 FM
Tickets start at $25 and are on sale now through Star Tickets
and at the casino Rewards Center Doors open at 7pm and the
show starts at 8pm
Drawn to the thrill of entertaining from an early age Chris
Young got his start in 2006 when he was declared the winner
of the TV talent show Nashville Star Hersquos topped the country
charts with hits like the Grammy-nominated Gettingrsquo You
Home Voices The Man I Want To Be and his platinum selling
single Tomorrow Young released his latest album AM in
September and has been touring with country superstar Brad
Paisley Chris Young last performed in the Diamond Center to
a sold out crowd in October of 2011
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoWersquore
thrilled to have Chris Young back in the Diamond Center to
share his unique Country sound Tickets sold out fast the last
time Chris played here so be sure to get yours earlyrdquo
Talking Stick Resort Presents
Roger Clyne amp The Peacemakers December 27-28 2013
Hometown favorites Roger Clyne amp The Peacemakers
are headed back to Arizona and to Talking Stick Resort
The rock-n-roll quartet will command the Showroom
stage on Dec 27-28 and perform such favorites
as Americano Green amp Dumb and Loco to Stay Sane For-
merly members of The Refreshments singer Roger
Clyne and drummer Paul PH Naffon created Roger
Clyne amp The Peacemakers in 1998 The Tempe-based
band would go on to release 10 albums and tour with
the likes of Johnny Cash Kid Rock and John Fogerty
Their latest album Unida Cantinardquo climbed to the num-
ber two spot on the Billboard Heatseekers charts and
peaked at number four on the 2011 iTunes Rock Al-
bums list Fans are in store for two nights of pure ener-
getic rock-n-roll as the band always delivers remarkable
performances Tickets for the concert are on sale now
Call 4808507777 and ask for the box office or visit their
website at talkingstickresortcom for more information
Editorrsquos Pick CASINO ENTERTAINMENT
azgamingguidecom | December 2013 | Arizona Gaming Guide 39
amp 8pm plus 56-Elvis Tribute at 10pm amp Midnight
Hon-Dah CasinomdashPinetop AZmdash8009298744
Timbers Lounge and Showroom
Munday FundaymdashComedy Show begins at 7pm
Live local talent Tuesday through Saturday
Lone Butte CasinomdashChandler AZmdash8009464452
Cascades Lounge
Phoenix area bands amp DJs offer free live entertainment
WemdashCountry Thmdash70rsquos Disco Funk FrmdashLatin SamdashTop 40Dance
Verona Chophouse
Talia Livemdash Saturdays 5-9pm
Sunday Jazz Brunch Livemdash10am-3pm
Mazatzal CasinomdashPayson AZmdash8007777529
Event Center
New Yearrsquos Eve Party with Night GroovemdashDec 31
New Yearrsquos Eve Lounge with Torres and HendrixmdashDec 31
Paradise CasinomdashYuma AZmdash8887774946
Sharkyrsquos Bar amp Bites
Featuring a variety of live music on the weekends
Quechan CasinomdashWinterhaven CAmdash8777832426
Sidewinders Bar amp Grill
Featuring a variety of live music on the weekends
Pipa Event Center
Paul Rodriguez Williams amp Lee Bobby LeemdashDec 13
Talking Stick ResortmdashScottsdale AZmdash4808507777
The Showroom amp Grand Ballroom
Aaron LewismdashDec 6
Vincente Fernandez JrmdashDec 7
Roger Clyne amp The PeacemakersmdashDec 27
STYXmdashJan 18 2014
Hot Tuna and Leon RussellmdashJan 24 2014
Twin Arrows Navajo CasinomdashFlagstaff AZmdash8559468946
Cover bands local regional amp headlining acts Call for info
Wild Horse Pass CasinomdashChandler AZmdash8009464452
AiRIA UnpluggedmdashLive music Fri amp Sat 4pm-2am
Encore LoungemdashFeaturing a variety of live music nightly
Classics With A TwistmdashFeaturing jazz music amp cocktails Thu-Sun
Showroom
DaughtrymdashDec 6
Eddie MoneymdashDec 7
Ana Barbara amp The Mariachi Sol de Mexico Jose FernandezmdashDec 13
Big Bad Voodoo DaddymdashDec 27
Chris Simpson and Adam Gropman (Comedy)mdashDec 28
PwerdrivemdashDec 31
AbbaFab (ABBA Tribute)mdashJan 4 2014
Yavapai CasinomdashPrescott AZmdash8007568744
Yavapai Cantina
Karaoke with Cruisinrsquo SusanmdashFr at 8pm-12am
Variety of live bands on Saturdays from 7 to 10pm Verify all details amp age restrictions (generally 21 amp over) for each event Venues times dates amp ticket
information are subject to change Photosimages copyright of the individual artist(s) photographer(s)
or venue(s) All Rights Reserved We are not responsible for incorrect missing or outdated information
40 Arizona Gaming Guide | December 2013 | azgamingguidecom
CASINO NIGHTLIFE
By Ramses Ja
manda Martinez aka DJ Juma is the newest jewel in Talk-
ing Stickrsquos crown Her mixes in the TSR Lounge have cap-
tivated partygoers for the past few months As a newer face I
felt I should introduce her to the readers of this column but
know that this goes way beyond a pretty face Juma is a skilled
DJ who has graced decks from coast to coast Now that she has
a new residency I thought Irsquod run a few questions by her
RJ How long have you been DJing
Irsquove been DJing since 2009 but Irsquove been messing around with it since
grade school I used to dress as Spinderella on Halloween I used to
make beats with my friends who were local artists thatrsquos what got me
started in music From there DJing just felt like a natural evolution of
my craft I have always felt very musically inclined so I am happy that
this is what I do for a living
RJ Tell me about your musical background
I started in radio way back in 2005 at 951 FM Latino Vibe Manic
Hispanic was the one who pulled me under his wing and showed me
how things worked I landed at Power 983 in 2008 and stayed there
until I made the move to 1015 JamZ In the mean time I started mak-
ing beats like I said and I guess being surrounded by so many talent-
ed DJs I started getting my equipment together and practicing
RJ What is your favorite type of music to spin
Irsquom the type to spin anything that people like to spin what makes peo-
ple move But my go-to music is usually 80s or 90s and of course
Spanish music because of my Latin background I guess that doesnrsquot
really answer the question but I guess my favorite music changes with
the crowd or the venue maybe even the time of year It just depends
Right now Irsquom spinning a lot of Top 40 and EDM because itrsquos really
working for my crowds
RJ Tell me about a typical night at the TSR Lounge at Talking
Stick
Im usually just paying attention to my mixes and the crowd Im
learning Im paying attention to my choices and selections Thats my
main focus I do it fearlessly because I never underestimate the audi-
ences ability to feel Music is the sixth element it brings nostalgia it
brings healing and it moves us I canrsquot feel anything but the music
A everything around me is a blur except the sound Its therapy for me
DJing has allowed me the chance to be free with no expectations espe-
cially from myself Its just about having fun at the party and I like
having fun at the party I see the audience make note of the atmos-
phere sometimes I listen to what the DJs did before me and I just basi-
cally remember that its about having fun and I free myself enough to
begin
RJ Any advice for anyone wanting to follow in your footsteps
A good DJ feels his or her groove and eventually gets a flow and begins
to connect with the music which connects to the audience In my case
Im a selector As Juma I select what I like People who come to groove
either love it or they learn it Theres a big difference between being a
DJ and being a selector I dont really even know if I consider myself a
DJ because DJing is a skill and an art form that is highly technical
Theres scratching involved theres blending involved theres accura-
cy and syncopation involved Those things Ive learned over time but
as a selector youre just narrating the emotions of the crowd I am
becoming a good DJ I am a great selector $
Talking Stick Resortrsquos TSR Lounge is located just downstairs
from the main casino floor in the Atrium The TSR Lounge fea-
tures a live DJ drink specials and a plush ambiance to enjoy
your weekends out Enjoy the party at the TSR Lounge every
weekend on Fridays from 8pm to 2am and Saturdays from 5pm
to 2am For more information visit talkingstickresortcom or
call 4808507777
Ramses Ja Rudi King-Taylor II
bullMusic DirectorOn-Air Host (3-7pm) for
KNRJ-FM 1011 The Beat
bullResident DJVJ for KTVK-3TV Friday 10am
bullHost of REDY Set Radio
bullOfficial Bum Squad DJ
bullDJ Vatican Member
bullFor more information on Ramses Ja visit his
website at wwwramsesjacom
Amanda Martinez DJ JUMA TSR
HOT DEALS
42 Arizona Gaming Guide | December 2013 | azgamingguidecom
Check out these great promotions we found for our read-
ers and fans No matter where you live in Arizona our
readers can take advantage of at least one of the items
listed below Put some cash in your pocket
Desert Diamond Casino Football Pickrsquoem Be one of 20 winners to predict the winning teams for
each Sunday and Monday NFL regular season games and
win $100-$500 in free play Then if you correctly predict
the winning teams in 197 or more 2013 NFL regular sea-
son games out of the 239 you could win $1000000
Mazatzal Hotel amp Casino Second Serving Tuesday Between 1pm and 5pm each Tuesday from now through
December 17 play at least $50 cash and receive $50 in
Bonus Maz Cash free play or play at least $100 cash and
receive $100 in Maz Cash free play Earn one reward each
week
Paradise Casino Toy amp Food Drive Now through December 15 bring in a new toy or food
item(s) with the original store receipt valued at $10 or
more (excluding tax) and receive up to $40 in Rewards
Play for your donation
Pick The Pros Be one of twenty weekly prize winners to pick the most
correct winning teams of the weekly NFL lineup includ-
ing a tie-breaker and win up to $100 in Rewards Play
Quechan Casino Resort Sunday Funday Sundays in December a lucky winner will be drawn eve-
ry 30 minutes from 12pm ndash 630pm for $100 in Rewards
Play And at 7pm one lucky winner will win $1000
Twin Arrows Navajo Casino Resort Holiday Room Special Now through December 27 players can enjoy a resort
room for only $59 plus tax per night from Sunday
through Thursday and $99 plus tax on Friday and Satur-
day When visiting on Tuesdays and Thursdays win up
to $2000 cash during the drawings held every half hour
from 7pm to 10pm $ For complete rules regulations and restrictions visit each casinorsquos players
club for more details Players must be 21 or older and donrsquot forget that casino
management reserves all rights with the promotions listed on this page
Apache Gold Casino Resort decides to
through the end of 2013
Did you get an offer for free play from a casino Through
December Apache Gold Casino Resort will double it
Buckyrsquos Casino In Prescott Presents
This exciting extension to 3-Card Poker gives players the
ability to use their cards and the dealerrsquos cards to make a
5-card poker hand with pays for 3-of-a-kind or better
44 Arizona Gaming Guide | December 2013 | azgamingguidecom
Casino Sessions Seats Smoke-Free Area Electronic Late Night
Apache Gold Su We Th at Noon Fr amp Sa at
7pm 1st Mo of the month at 7pm 200 No No No
BlueWater Mo-We 430pm Su at 1130am 400 Yes Yes No
Casino Arizona Mo-Su at 630pm
Daily Matinees at 1230pm 1000 Yes Yes
L8 Nite Bingo Fr amp Sa
Doors at 10pm Games at midnight
Casino Del Sol Daily at Noon 130 215 630 amp
715pm 600 Yes Yes Cosmic Bingo Sa at 11pm
Cocopah Daily at 130 amp 630pm 350 Yes Yes No
Desert Diamond I Th-Mo 130 2 6 630 amp 7pm 270 No Yes No
Fort McDowell Sa amp Su at 645am We-Mo at
9am Daily at 1230 amp 630pm 1275
Yes (2 sections enclosed or in
general seating)
Yes Fr amp Sa at 1210am
Call for Lunar Bingo schedule
Harrahrsquos Ak-Chin We-Su at 1130am 230 330
and 630pm 470 Yes Yes No
Lone Butte
Sa amp Su at 10am Noon 345
530pm Daily at Noon amp
630pm
750 Yes Yes BAD Bingo 2 Fr at 1130pm amp
BAD Bingo Sa at 1130pm
Mazatzal Mo-Th at Noon Tu amp Th at
630pm 280 Yes Yes No
Paradise Daily at 130 amp 6pm 300 Yes Yes Call for Kozmic Bingo
amp Other Special Dates
Vee Quiva Daily at Noon amp 630pm 366 Yes Yes Bingo Eclipse Sa at 11pm
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4am Sunday to 4am Monday
CASINO BINGO DIRECTORY
Green MPBingo Jackpot won for $27038 at Fort McDowell Casinorsquos Bingo Hall
Cheryl L won the $2703800 Green MPBingo progressive jackpot while playing at Fort
McDowell Casino in Phoenix AZ Playing on the PhD tablet from Planet Bingo Cheryl
won the big one for $2703800 against the 1 Vertical amp 1 Horizontal line pattern Fort
McDowell Casino has been awarding some of the largest MPBingo jackpots for almost 10
years Thousands of players have won millions of dollars
For more information about Fort McDowell Casino session times specials and events
phone 1-800-THE-FORT or visit fortmcdowellcasinocom $
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
1 7 8
5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
9 3 6
1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
News LAUGHLIN NEVADA
azgamingguidecom | December 2013 | Arizona Gaming Guide 37
Laughlin Event Center Presents
Fourteen-time nominated and five-time Latin Grammy Award
winners Los Tigres Del Norte will perform live in concert Satur-
day May 3 2014 in the all new Laughlin Event Center Paquita
la del Barrio will open for Los Tigres Tickets from $30 will be
available at edgewater-casinocom soon Los Tigres del Nortersquos
ldquoNortentildeordquo music with its polka roots is blended with stories of
social injustice and news They have recorded more than 55
albums that have earned Gold and Platinum Records in the
United States and Mexico and have sold more than 32 million
records The San Jose California based band tours international-
ly and has a recording repertoire of over 500 songs and corridos
(ballads)
Grammy-nominated Paquita la del Barrio is a popular Mexican
singer of rancheras and other Mexican styles and is most fa-
mous for her advocacy against Mexicos machismo culture
which has made her popular especially with female audiences
She is known for her common song themes of women empow-
erment and man bashing Her signature phrase with which she
often teases male spectators in her shows is iquestMe estaacutes oyendo
inuacutetil (Are you listening good-for-nothing)
Aquarius Announces Second Annual
ldquoFeed a Familyrdquo Program Benefiting Local Families
ace|PLAY Members Can Contribute
Points Instead of Cash
For the second year in a row Aquarius Casino Resort presents
the ldquoFeed a Familyrdquo program that allows players to contribute
their ace|PLAY club points to help put a holiday meal on the
table of a tri-state family in need Players can contribute points
through Friday December 20 2013 ldquoLast year thanks to the
overwhelming generosity of our players we were able to help
more than 900 families through this groundbreaking programrdquo
said Aquarius Casino Resort General Manager Sean Ham-
mond ldquoGiving back to the community is an important part of
our culture at Aquarius and our players have embraced our
effortsrdquo said Kathy Hilderhof Vice President of Marketing and
Player Development at Aquarius For more info visit aquarius-
casinoresortcom and click on ace|PLAY $
Lo
s T
igre
s D
el N
ort
e P
aq
uit
a L
a D
el B
arr
io
Debbie ReynoldsmdashDec 4-7mdashRiverside
GlorianamdashDec 6mdashEdgewater
Holiday Dreams A Cirque SpectacularmdashDec 7mdashEdgewater
The Nutcracker Anaheim BalletmdashDec 12mdashRiverside
Charlie Daniels Band amp Montgomery GentrymdashDec 13mdashEdge
The DiamondsmdashDec 17-22mdashRiverside
Dirk ArthurmdashDec 27-30mdashHarrahrsquos
Mickey GilleymdashDec 27-31mdashRiverside
Frank Sinatra Jr Sinatra Sings SinatramdashDec 28mdashEdgewater
New Year FireworksmdashDec 31mdashRiverwalk by Colorado Belle
The Golden Boys starring Frankie Avalon Bobby Rydell and
Fabian FortemdashJan 4mdashEdgewater
Happy Birthday to The KingmdashJan 7mdashRiverside
Temptations Review with Dennis EdwardsmdashJan 11mdashEdge
Kingston TriomdashJan 14-19mdashRiverside
The FlamingosmdashJan 21-26mdashRiverside
Mickey GilleymdashFeb 3-8mdashRiverside
Oak Ridge BoysmdashFeb 10-16mdashRiverside
Paul AnkamdashFeb 15mdashEdgewater
Vicki Lawrence and MamamdashFeb 18-23mdashRiverside
Crystal GaylemdashFeb 27-Mar 2mdashRiverside
Larry Gatlin and The Gatlin BrothersmdashMar 4-9mdashRiverside
Eddie MoneymdashApr 11-14mdashRiverside
Vince GillmdashApr 19mdashRiverside
Great WhitemdashApr 25-27mdashRiverside
Los Lobos and Los Lonely BoysmdashApr 26mdashHarrahrsquos
CASINO ENTERTAINMENT Listings
38 Arizona Gaming Guide | December 2013 | azgamingguidecom
Apache Gold CasinomdashGlobe AZmdash8002722438
Cabaret Lounge
Live bands every weekend
BlueWater CasinomdashParker AZmdash8882433360
Dig Lounge
Variety including live bands karaoke amp DJsmdashDaily at 5pm
BlueWater Showroom
Wynona amp Big NoisemdashJan 25 2014
Kenny RogersmdashMar 22 2014
Casino ArizonamdashScottsdale AZmdash4808507777
The Showroom
Monday Night Showroom FootballmdashMondays during football season
Showstoppers Live Holiday SpectacularmdashNov 28-Dec21
The Whip-itsmdashDec 31
Strange Days (Doors Tribute)mdashJan 3-4
Pyromania (Def Leppard Tribute)mdashJan 10-11
Motley Cruersquod (Motley Crue Tribute)mdashJan 24-25
Queen Nation (Queen Tribute)mdashJan 31-Feb 1
The Arizona Room
Latin Fire Dance Nights (Learn to dance)mdashMon Tue from 6-8pm
Throwback ThursdaymdashThu from 9pm to 1am
Casino Del SolmdashTucson AZmdash5208386506
AVA Amphitheater
Tamal FestivalmdashDec 7
Cliff Castle CasinomdashCamp Verde AZmdash8003817568
Dragonfly Lounge
Variety including live bands karaoke amp DJsmdashLadies Night every Th
Open late on Fr amp Sa
Cocopah Resort CasinomdashSomerton AZmdash8002375687
Events
Los ApsonmdashDec 6-7
Karaoke with Bling BlingmdashWe-Fr at 8pm
La Vida Loca (Latin Music)mdashFr at 9pm
Variety of live music every Saturday night on the casino floor
Desert Diamond Casino ImdashTucson AZmdash8663329467
Monsoon Nightclub
Groovinrsquo FridaysmdashTucsons Funkiest Old School Dance Party
Noches CalientemdashSaturdays the hottest Tex Mex and Tejano music
Desert Diamond Casino IImdashSahuarita AZmdash8663329467
Sports Bar
Karaoke Night in the Sports BarmdashWednesdays 7-11pm
Live music or DJsmdashFridays amp Saturdays
Diamond Center
Sylvia Browne (Author amp Psychic)mdashDec 14
Stayinrsquo Alive (Bee Gees Tribute)mdashDec 28
STYXmdashJan 17 2014
Chris YoungmdashJan 18 2014
Fort McDowell CasinomdashFort McDowell AZmdash8008433678
Lucky 7 Saloon
Featuring a variety of live music every weekend
Events
New Yearrsquos Eve PartymdashDec 31
Harrahs Ak-Chin CasinomdashMaricopa AZmdash4808025000
The Lounge
Checkerrsquod PastmdashDec 6-7
The HamptonsmdashDec 13
Smooth GroovemdashDec 14
JJrsquosmdashDec 20-21
Chris JansonmdashDec 27
The DriftersmdashDec 28
Wild Wednesdays from Noon to 4pm fea tures Route 66 with
Danny DavismdashDec 4 Come Back BuddymdashDec 11 Band Stand
Shows 50rsquosmdashDec 18 Route 66mdashDec 29
Hot Latin Nights from 8pm to midnight on Thursdays fea tures
AzTexmdashDec 5 amp 19
New Yearrsquos CelebrationmdashDec 31 features The Rat Pack Returns at 6
Grammy-nominated Country singer and songwriter Chris
Young is returning to the Diamond Center on Saturday Janu-
ary 18 2014 for a special concert sponsored by KIIM 995 FM
Tickets start at $25 and are on sale now through Star Tickets
and at the casino Rewards Center Doors open at 7pm and the
show starts at 8pm
Drawn to the thrill of entertaining from an early age Chris
Young got his start in 2006 when he was declared the winner
of the TV talent show Nashville Star Hersquos topped the country
charts with hits like the Grammy-nominated Gettingrsquo You
Home Voices The Man I Want To Be and his platinum selling
single Tomorrow Young released his latest album AM in
September and has been touring with country superstar Brad
Paisley Chris Young last performed in the Diamond Center to
a sold out crowd in October of 2011
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoWersquore
thrilled to have Chris Young back in the Diamond Center to
share his unique Country sound Tickets sold out fast the last
time Chris played here so be sure to get yours earlyrdquo
Talking Stick Resort Presents
Roger Clyne amp The Peacemakers December 27-28 2013
Hometown favorites Roger Clyne amp The Peacemakers
are headed back to Arizona and to Talking Stick Resort
The rock-n-roll quartet will command the Showroom
stage on Dec 27-28 and perform such favorites
as Americano Green amp Dumb and Loco to Stay Sane For-
merly members of The Refreshments singer Roger
Clyne and drummer Paul PH Naffon created Roger
Clyne amp The Peacemakers in 1998 The Tempe-based
band would go on to release 10 albums and tour with
the likes of Johnny Cash Kid Rock and John Fogerty
Their latest album Unida Cantinardquo climbed to the num-
ber two spot on the Billboard Heatseekers charts and
peaked at number four on the 2011 iTunes Rock Al-
bums list Fans are in store for two nights of pure ener-
getic rock-n-roll as the band always delivers remarkable
performances Tickets for the concert are on sale now
Call 4808507777 and ask for the box office or visit their
website at talkingstickresortcom for more information
Editorrsquos Pick CASINO ENTERTAINMENT
azgamingguidecom | December 2013 | Arizona Gaming Guide 39
amp 8pm plus 56-Elvis Tribute at 10pm amp Midnight
Hon-Dah CasinomdashPinetop AZmdash8009298744
Timbers Lounge and Showroom
Munday FundaymdashComedy Show begins at 7pm
Live local talent Tuesday through Saturday
Lone Butte CasinomdashChandler AZmdash8009464452
Cascades Lounge
Phoenix area bands amp DJs offer free live entertainment
WemdashCountry Thmdash70rsquos Disco Funk FrmdashLatin SamdashTop 40Dance
Verona Chophouse
Talia Livemdash Saturdays 5-9pm
Sunday Jazz Brunch Livemdash10am-3pm
Mazatzal CasinomdashPayson AZmdash8007777529
Event Center
New Yearrsquos Eve Party with Night GroovemdashDec 31
New Yearrsquos Eve Lounge with Torres and HendrixmdashDec 31
Paradise CasinomdashYuma AZmdash8887774946
Sharkyrsquos Bar amp Bites
Featuring a variety of live music on the weekends
Quechan CasinomdashWinterhaven CAmdash8777832426
Sidewinders Bar amp Grill
Featuring a variety of live music on the weekends
Pipa Event Center
Paul Rodriguez Williams amp Lee Bobby LeemdashDec 13
Talking Stick ResortmdashScottsdale AZmdash4808507777
The Showroom amp Grand Ballroom
Aaron LewismdashDec 6
Vincente Fernandez JrmdashDec 7
Roger Clyne amp The PeacemakersmdashDec 27
STYXmdashJan 18 2014
Hot Tuna and Leon RussellmdashJan 24 2014
Twin Arrows Navajo CasinomdashFlagstaff AZmdash8559468946
Cover bands local regional amp headlining acts Call for info
Wild Horse Pass CasinomdashChandler AZmdash8009464452
AiRIA UnpluggedmdashLive music Fri amp Sat 4pm-2am
Encore LoungemdashFeaturing a variety of live music nightly
Classics With A TwistmdashFeaturing jazz music amp cocktails Thu-Sun
Showroom
DaughtrymdashDec 6
Eddie MoneymdashDec 7
Ana Barbara amp The Mariachi Sol de Mexico Jose FernandezmdashDec 13
Big Bad Voodoo DaddymdashDec 27
Chris Simpson and Adam Gropman (Comedy)mdashDec 28
PwerdrivemdashDec 31
AbbaFab (ABBA Tribute)mdashJan 4 2014
Yavapai CasinomdashPrescott AZmdash8007568744
Yavapai Cantina
Karaoke with Cruisinrsquo SusanmdashFr at 8pm-12am
Variety of live bands on Saturdays from 7 to 10pm Verify all details amp age restrictions (generally 21 amp over) for each event Venues times dates amp ticket
information are subject to change Photosimages copyright of the individual artist(s) photographer(s)
or venue(s) All Rights Reserved We are not responsible for incorrect missing or outdated information
40 Arizona Gaming Guide | December 2013 | azgamingguidecom
CASINO NIGHTLIFE
By Ramses Ja
manda Martinez aka DJ Juma is the newest jewel in Talk-
ing Stickrsquos crown Her mixes in the TSR Lounge have cap-
tivated partygoers for the past few months As a newer face I
felt I should introduce her to the readers of this column but
know that this goes way beyond a pretty face Juma is a skilled
DJ who has graced decks from coast to coast Now that she has
a new residency I thought Irsquod run a few questions by her
RJ How long have you been DJing
Irsquove been DJing since 2009 but Irsquove been messing around with it since
grade school I used to dress as Spinderella on Halloween I used to
make beats with my friends who were local artists thatrsquos what got me
started in music From there DJing just felt like a natural evolution of
my craft I have always felt very musically inclined so I am happy that
this is what I do for a living
RJ Tell me about your musical background
I started in radio way back in 2005 at 951 FM Latino Vibe Manic
Hispanic was the one who pulled me under his wing and showed me
how things worked I landed at Power 983 in 2008 and stayed there
until I made the move to 1015 JamZ In the mean time I started mak-
ing beats like I said and I guess being surrounded by so many talent-
ed DJs I started getting my equipment together and practicing
RJ What is your favorite type of music to spin
Irsquom the type to spin anything that people like to spin what makes peo-
ple move But my go-to music is usually 80s or 90s and of course
Spanish music because of my Latin background I guess that doesnrsquot
really answer the question but I guess my favorite music changes with
the crowd or the venue maybe even the time of year It just depends
Right now Irsquom spinning a lot of Top 40 and EDM because itrsquos really
working for my crowds
RJ Tell me about a typical night at the TSR Lounge at Talking
Stick
Im usually just paying attention to my mixes and the crowd Im
learning Im paying attention to my choices and selections Thats my
main focus I do it fearlessly because I never underestimate the audi-
ences ability to feel Music is the sixth element it brings nostalgia it
brings healing and it moves us I canrsquot feel anything but the music
A everything around me is a blur except the sound Its therapy for me
DJing has allowed me the chance to be free with no expectations espe-
cially from myself Its just about having fun at the party and I like
having fun at the party I see the audience make note of the atmos-
phere sometimes I listen to what the DJs did before me and I just basi-
cally remember that its about having fun and I free myself enough to
begin
RJ Any advice for anyone wanting to follow in your footsteps
A good DJ feels his or her groove and eventually gets a flow and begins
to connect with the music which connects to the audience In my case
Im a selector As Juma I select what I like People who come to groove
either love it or they learn it Theres a big difference between being a
DJ and being a selector I dont really even know if I consider myself a
DJ because DJing is a skill and an art form that is highly technical
Theres scratching involved theres blending involved theres accura-
cy and syncopation involved Those things Ive learned over time but
as a selector youre just narrating the emotions of the crowd I am
becoming a good DJ I am a great selector $
Talking Stick Resortrsquos TSR Lounge is located just downstairs
from the main casino floor in the Atrium The TSR Lounge fea-
tures a live DJ drink specials and a plush ambiance to enjoy
your weekends out Enjoy the party at the TSR Lounge every
weekend on Fridays from 8pm to 2am and Saturdays from 5pm
to 2am For more information visit talkingstickresortcom or
call 4808507777
Ramses Ja Rudi King-Taylor II
bullMusic DirectorOn-Air Host (3-7pm) for
KNRJ-FM 1011 The Beat
bullResident DJVJ for KTVK-3TV Friday 10am
bullHost of REDY Set Radio
bullOfficial Bum Squad DJ
bullDJ Vatican Member
bullFor more information on Ramses Ja visit his
website at wwwramsesjacom
Amanda Martinez DJ JUMA TSR
HOT DEALS
42 Arizona Gaming Guide | December 2013 | azgamingguidecom
Check out these great promotions we found for our read-
ers and fans No matter where you live in Arizona our
readers can take advantage of at least one of the items
listed below Put some cash in your pocket
Desert Diamond Casino Football Pickrsquoem Be one of 20 winners to predict the winning teams for
each Sunday and Monday NFL regular season games and
win $100-$500 in free play Then if you correctly predict
the winning teams in 197 or more 2013 NFL regular sea-
son games out of the 239 you could win $1000000
Mazatzal Hotel amp Casino Second Serving Tuesday Between 1pm and 5pm each Tuesday from now through
December 17 play at least $50 cash and receive $50 in
Bonus Maz Cash free play or play at least $100 cash and
receive $100 in Maz Cash free play Earn one reward each
week
Paradise Casino Toy amp Food Drive Now through December 15 bring in a new toy or food
item(s) with the original store receipt valued at $10 or
more (excluding tax) and receive up to $40 in Rewards
Play for your donation
Pick The Pros Be one of twenty weekly prize winners to pick the most
correct winning teams of the weekly NFL lineup includ-
ing a tie-breaker and win up to $100 in Rewards Play
Quechan Casino Resort Sunday Funday Sundays in December a lucky winner will be drawn eve-
ry 30 minutes from 12pm ndash 630pm for $100 in Rewards
Play And at 7pm one lucky winner will win $1000
Twin Arrows Navajo Casino Resort Holiday Room Special Now through December 27 players can enjoy a resort
room for only $59 plus tax per night from Sunday
through Thursday and $99 plus tax on Friday and Satur-
day When visiting on Tuesdays and Thursdays win up
to $2000 cash during the drawings held every half hour
from 7pm to 10pm $ For complete rules regulations and restrictions visit each casinorsquos players
club for more details Players must be 21 or older and donrsquot forget that casino
management reserves all rights with the promotions listed on this page
Apache Gold Casino Resort decides to
through the end of 2013
Did you get an offer for free play from a casino Through
December Apache Gold Casino Resort will double it
Buckyrsquos Casino In Prescott Presents
This exciting extension to 3-Card Poker gives players the
ability to use their cards and the dealerrsquos cards to make a
5-card poker hand with pays for 3-of-a-kind or better
44 Arizona Gaming Guide | December 2013 | azgamingguidecom
Casino Sessions Seats Smoke-Free Area Electronic Late Night
Apache Gold Su We Th at Noon Fr amp Sa at
7pm 1st Mo of the month at 7pm 200 No No No
BlueWater Mo-We 430pm Su at 1130am 400 Yes Yes No
Casino Arizona Mo-Su at 630pm
Daily Matinees at 1230pm 1000 Yes Yes
L8 Nite Bingo Fr amp Sa
Doors at 10pm Games at midnight
Casino Del Sol Daily at Noon 130 215 630 amp
715pm 600 Yes Yes Cosmic Bingo Sa at 11pm
Cocopah Daily at 130 amp 630pm 350 Yes Yes No
Desert Diamond I Th-Mo 130 2 6 630 amp 7pm 270 No Yes No
Fort McDowell Sa amp Su at 645am We-Mo at
9am Daily at 1230 amp 630pm 1275
Yes (2 sections enclosed or in
general seating)
Yes Fr amp Sa at 1210am
Call for Lunar Bingo schedule
Harrahrsquos Ak-Chin We-Su at 1130am 230 330
and 630pm 470 Yes Yes No
Lone Butte
Sa amp Su at 10am Noon 345
530pm Daily at Noon amp
630pm
750 Yes Yes BAD Bingo 2 Fr at 1130pm amp
BAD Bingo Sa at 1130pm
Mazatzal Mo-Th at Noon Tu amp Th at
630pm 280 Yes Yes No
Paradise Daily at 130 amp 6pm 300 Yes Yes Call for Kozmic Bingo
amp Other Special Dates
Vee Quiva Daily at Noon amp 630pm 366 Yes Yes Bingo Eclipse Sa at 11pm
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4am Sunday to 4am Monday
CASINO BINGO DIRECTORY
Green MPBingo Jackpot won for $27038 at Fort McDowell Casinorsquos Bingo Hall
Cheryl L won the $2703800 Green MPBingo progressive jackpot while playing at Fort
McDowell Casino in Phoenix AZ Playing on the PhD tablet from Planet Bingo Cheryl
won the big one for $2703800 against the 1 Vertical amp 1 Horizontal line pattern Fort
McDowell Casino has been awarding some of the largest MPBingo jackpots for almost 10
years Thousands of players have won millions of dollars
For more information about Fort McDowell Casino session times specials and events
phone 1-800-THE-FORT or visit fortmcdowellcasinocom $
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
1 7 8
5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
9 3 6
1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
CASINO ENTERTAINMENT Listings
38 Arizona Gaming Guide | December 2013 | azgamingguidecom
Apache Gold CasinomdashGlobe AZmdash8002722438
Cabaret Lounge
Live bands every weekend
BlueWater CasinomdashParker AZmdash8882433360
Dig Lounge
Variety including live bands karaoke amp DJsmdashDaily at 5pm
BlueWater Showroom
Wynona amp Big NoisemdashJan 25 2014
Kenny RogersmdashMar 22 2014
Casino ArizonamdashScottsdale AZmdash4808507777
The Showroom
Monday Night Showroom FootballmdashMondays during football season
Showstoppers Live Holiday SpectacularmdashNov 28-Dec21
The Whip-itsmdashDec 31
Strange Days (Doors Tribute)mdashJan 3-4
Pyromania (Def Leppard Tribute)mdashJan 10-11
Motley Cruersquod (Motley Crue Tribute)mdashJan 24-25
Queen Nation (Queen Tribute)mdashJan 31-Feb 1
The Arizona Room
Latin Fire Dance Nights (Learn to dance)mdashMon Tue from 6-8pm
Throwback ThursdaymdashThu from 9pm to 1am
Casino Del SolmdashTucson AZmdash5208386506
AVA Amphitheater
Tamal FestivalmdashDec 7
Cliff Castle CasinomdashCamp Verde AZmdash8003817568
Dragonfly Lounge
Variety including live bands karaoke amp DJsmdashLadies Night every Th
Open late on Fr amp Sa
Cocopah Resort CasinomdashSomerton AZmdash8002375687
Events
Los ApsonmdashDec 6-7
Karaoke with Bling BlingmdashWe-Fr at 8pm
La Vida Loca (Latin Music)mdashFr at 9pm
Variety of live music every Saturday night on the casino floor
Desert Diamond Casino ImdashTucson AZmdash8663329467
Monsoon Nightclub
Groovinrsquo FridaysmdashTucsons Funkiest Old School Dance Party
Noches CalientemdashSaturdays the hottest Tex Mex and Tejano music
Desert Diamond Casino IImdashSahuarita AZmdash8663329467
Sports Bar
Karaoke Night in the Sports BarmdashWednesdays 7-11pm
Live music or DJsmdashFridays amp Saturdays
Diamond Center
Sylvia Browne (Author amp Psychic)mdashDec 14
Stayinrsquo Alive (Bee Gees Tribute)mdashDec 28
STYXmdashJan 17 2014
Chris YoungmdashJan 18 2014
Fort McDowell CasinomdashFort McDowell AZmdash8008433678
Lucky 7 Saloon
Featuring a variety of live music every weekend
Events
New Yearrsquos Eve PartymdashDec 31
Harrahs Ak-Chin CasinomdashMaricopa AZmdash4808025000
The Lounge
Checkerrsquod PastmdashDec 6-7
The HamptonsmdashDec 13
Smooth GroovemdashDec 14
JJrsquosmdashDec 20-21
Chris JansonmdashDec 27
The DriftersmdashDec 28
Wild Wednesdays from Noon to 4pm fea tures Route 66 with
Danny DavismdashDec 4 Come Back BuddymdashDec 11 Band Stand
Shows 50rsquosmdashDec 18 Route 66mdashDec 29
Hot Latin Nights from 8pm to midnight on Thursdays fea tures
AzTexmdashDec 5 amp 19
New Yearrsquos CelebrationmdashDec 31 features The Rat Pack Returns at 6
Grammy-nominated Country singer and songwriter Chris
Young is returning to the Diamond Center on Saturday Janu-
ary 18 2014 for a special concert sponsored by KIIM 995 FM
Tickets start at $25 and are on sale now through Star Tickets
and at the casino Rewards Center Doors open at 7pm and the
show starts at 8pm
Drawn to the thrill of entertaining from an early age Chris
Young got his start in 2006 when he was declared the winner
of the TV talent show Nashville Star Hersquos topped the country
charts with hits like the Grammy-nominated Gettingrsquo You
Home Voices The Man I Want To Be and his platinum selling
single Tomorrow Young released his latest album AM in
September and has been touring with country superstar Brad
Paisley Chris Young last performed in the Diamond Center to
a sold out crowd in October of 2011
Treena Parvello Director of Public Relations and Communica-
tions for the Tohono Orsquoodham Gaming Enterprise said ldquoWersquore
thrilled to have Chris Young back in the Diamond Center to
share his unique Country sound Tickets sold out fast the last
time Chris played here so be sure to get yours earlyrdquo
Talking Stick Resort Presents
Roger Clyne amp The Peacemakers December 27-28 2013
Hometown favorites Roger Clyne amp The Peacemakers
are headed back to Arizona and to Talking Stick Resort
The rock-n-roll quartet will command the Showroom
stage on Dec 27-28 and perform such favorites
as Americano Green amp Dumb and Loco to Stay Sane For-
merly members of The Refreshments singer Roger
Clyne and drummer Paul PH Naffon created Roger
Clyne amp The Peacemakers in 1998 The Tempe-based
band would go on to release 10 albums and tour with
the likes of Johnny Cash Kid Rock and John Fogerty
Their latest album Unida Cantinardquo climbed to the num-
ber two spot on the Billboard Heatseekers charts and
peaked at number four on the 2011 iTunes Rock Al-
bums list Fans are in store for two nights of pure ener-
getic rock-n-roll as the band always delivers remarkable
performances Tickets for the concert are on sale now
Call 4808507777 and ask for the box office or visit their
website at talkingstickresortcom for more information
Editorrsquos Pick CASINO ENTERTAINMENT
azgamingguidecom | December 2013 | Arizona Gaming Guide 39
amp 8pm plus 56-Elvis Tribute at 10pm amp Midnight
Hon-Dah CasinomdashPinetop AZmdash8009298744
Timbers Lounge and Showroom
Munday FundaymdashComedy Show begins at 7pm
Live local talent Tuesday through Saturday
Lone Butte CasinomdashChandler AZmdash8009464452
Cascades Lounge
Phoenix area bands amp DJs offer free live entertainment
WemdashCountry Thmdash70rsquos Disco Funk FrmdashLatin SamdashTop 40Dance
Verona Chophouse
Talia Livemdash Saturdays 5-9pm
Sunday Jazz Brunch Livemdash10am-3pm
Mazatzal CasinomdashPayson AZmdash8007777529
Event Center
New Yearrsquos Eve Party with Night GroovemdashDec 31
New Yearrsquos Eve Lounge with Torres and HendrixmdashDec 31
Paradise CasinomdashYuma AZmdash8887774946
Sharkyrsquos Bar amp Bites
Featuring a variety of live music on the weekends
Quechan CasinomdashWinterhaven CAmdash8777832426
Sidewinders Bar amp Grill
Featuring a variety of live music on the weekends
Pipa Event Center
Paul Rodriguez Williams amp Lee Bobby LeemdashDec 13
Talking Stick ResortmdashScottsdale AZmdash4808507777
The Showroom amp Grand Ballroom
Aaron LewismdashDec 6
Vincente Fernandez JrmdashDec 7
Roger Clyne amp The PeacemakersmdashDec 27
STYXmdashJan 18 2014
Hot Tuna and Leon RussellmdashJan 24 2014
Twin Arrows Navajo CasinomdashFlagstaff AZmdash8559468946
Cover bands local regional amp headlining acts Call for info
Wild Horse Pass CasinomdashChandler AZmdash8009464452
AiRIA UnpluggedmdashLive music Fri amp Sat 4pm-2am
Encore LoungemdashFeaturing a variety of live music nightly
Classics With A TwistmdashFeaturing jazz music amp cocktails Thu-Sun
Showroom
DaughtrymdashDec 6
Eddie MoneymdashDec 7
Ana Barbara amp The Mariachi Sol de Mexico Jose FernandezmdashDec 13
Big Bad Voodoo DaddymdashDec 27
Chris Simpson and Adam Gropman (Comedy)mdashDec 28
PwerdrivemdashDec 31
AbbaFab (ABBA Tribute)mdashJan 4 2014
Yavapai CasinomdashPrescott AZmdash8007568744
Yavapai Cantina
Karaoke with Cruisinrsquo SusanmdashFr at 8pm-12am
Variety of live bands on Saturdays from 7 to 10pm Verify all details amp age restrictions (generally 21 amp over) for each event Venues times dates amp ticket
information are subject to change Photosimages copyright of the individual artist(s) photographer(s)
or venue(s) All Rights Reserved We are not responsible for incorrect missing or outdated information
40 Arizona Gaming Guide | December 2013 | azgamingguidecom
CASINO NIGHTLIFE
By Ramses Ja
manda Martinez aka DJ Juma is the newest jewel in Talk-
ing Stickrsquos crown Her mixes in the TSR Lounge have cap-
tivated partygoers for the past few months As a newer face I
felt I should introduce her to the readers of this column but
know that this goes way beyond a pretty face Juma is a skilled
DJ who has graced decks from coast to coast Now that she has
a new residency I thought Irsquod run a few questions by her
RJ How long have you been DJing
Irsquove been DJing since 2009 but Irsquove been messing around with it since
grade school I used to dress as Spinderella on Halloween I used to
make beats with my friends who were local artists thatrsquos what got me
started in music From there DJing just felt like a natural evolution of
my craft I have always felt very musically inclined so I am happy that
this is what I do for a living
RJ Tell me about your musical background
I started in radio way back in 2005 at 951 FM Latino Vibe Manic
Hispanic was the one who pulled me under his wing and showed me
how things worked I landed at Power 983 in 2008 and stayed there
until I made the move to 1015 JamZ In the mean time I started mak-
ing beats like I said and I guess being surrounded by so many talent-
ed DJs I started getting my equipment together and practicing
RJ What is your favorite type of music to spin
Irsquom the type to spin anything that people like to spin what makes peo-
ple move But my go-to music is usually 80s or 90s and of course
Spanish music because of my Latin background I guess that doesnrsquot
really answer the question but I guess my favorite music changes with
the crowd or the venue maybe even the time of year It just depends
Right now Irsquom spinning a lot of Top 40 and EDM because itrsquos really
working for my crowds
RJ Tell me about a typical night at the TSR Lounge at Talking
Stick
Im usually just paying attention to my mixes and the crowd Im
learning Im paying attention to my choices and selections Thats my
main focus I do it fearlessly because I never underestimate the audi-
ences ability to feel Music is the sixth element it brings nostalgia it
brings healing and it moves us I canrsquot feel anything but the music
A everything around me is a blur except the sound Its therapy for me
DJing has allowed me the chance to be free with no expectations espe-
cially from myself Its just about having fun at the party and I like
having fun at the party I see the audience make note of the atmos-
phere sometimes I listen to what the DJs did before me and I just basi-
cally remember that its about having fun and I free myself enough to
begin
RJ Any advice for anyone wanting to follow in your footsteps
A good DJ feels his or her groove and eventually gets a flow and begins
to connect with the music which connects to the audience In my case
Im a selector As Juma I select what I like People who come to groove
either love it or they learn it Theres a big difference between being a
DJ and being a selector I dont really even know if I consider myself a
DJ because DJing is a skill and an art form that is highly technical
Theres scratching involved theres blending involved theres accura-
cy and syncopation involved Those things Ive learned over time but
as a selector youre just narrating the emotions of the crowd I am
becoming a good DJ I am a great selector $
Talking Stick Resortrsquos TSR Lounge is located just downstairs
from the main casino floor in the Atrium The TSR Lounge fea-
tures a live DJ drink specials and a plush ambiance to enjoy
your weekends out Enjoy the party at the TSR Lounge every
weekend on Fridays from 8pm to 2am and Saturdays from 5pm
to 2am For more information visit talkingstickresortcom or
call 4808507777
Ramses Ja Rudi King-Taylor II
bullMusic DirectorOn-Air Host (3-7pm) for
KNRJ-FM 1011 The Beat
bullResident DJVJ for KTVK-3TV Friday 10am
bullHost of REDY Set Radio
bullOfficial Bum Squad DJ
bullDJ Vatican Member
bullFor more information on Ramses Ja visit his
website at wwwramsesjacom
Amanda Martinez DJ JUMA TSR
HOT DEALS
42 Arizona Gaming Guide | December 2013 | azgamingguidecom
Check out these great promotions we found for our read-
ers and fans No matter where you live in Arizona our
readers can take advantage of at least one of the items
listed below Put some cash in your pocket
Desert Diamond Casino Football Pickrsquoem Be one of 20 winners to predict the winning teams for
each Sunday and Monday NFL regular season games and
win $100-$500 in free play Then if you correctly predict
the winning teams in 197 or more 2013 NFL regular sea-
son games out of the 239 you could win $1000000
Mazatzal Hotel amp Casino Second Serving Tuesday Between 1pm and 5pm each Tuesday from now through
December 17 play at least $50 cash and receive $50 in
Bonus Maz Cash free play or play at least $100 cash and
receive $100 in Maz Cash free play Earn one reward each
week
Paradise Casino Toy amp Food Drive Now through December 15 bring in a new toy or food
item(s) with the original store receipt valued at $10 or
more (excluding tax) and receive up to $40 in Rewards
Play for your donation
Pick The Pros Be one of twenty weekly prize winners to pick the most
correct winning teams of the weekly NFL lineup includ-
ing a tie-breaker and win up to $100 in Rewards Play
Quechan Casino Resort Sunday Funday Sundays in December a lucky winner will be drawn eve-
ry 30 minutes from 12pm ndash 630pm for $100 in Rewards
Play And at 7pm one lucky winner will win $1000
Twin Arrows Navajo Casino Resort Holiday Room Special Now through December 27 players can enjoy a resort
room for only $59 plus tax per night from Sunday
through Thursday and $99 plus tax on Friday and Satur-
day When visiting on Tuesdays and Thursdays win up
to $2000 cash during the drawings held every half hour
from 7pm to 10pm $ For complete rules regulations and restrictions visit each casinorsquos players
club for more details Players must be 21 or older and donrsquot forget that casino
management reserves all rights with the promotions listed on this page
Apache Gold Casino Resort decides to
through the end of 2013
Did you get an offer for free play from a casino Through
December Apache Gold Casino Resort will double it
Buckyrsquos Casino In Prescott Presents
This exciting extension to 3-Card Poker gives players the
ability to use their cards and the dealerrsquos cards to make a
5-card poker hand with pays for 3-of-a-kind or better
44 Arizona Gaming Guide | December 2013 | azgamingguidecom
Casino Sessions Seats Smoke-Free Area Electronic Late Night
Apache Gold Su We Th at Noon Fr amp Sa at
7pm 1st Mo of the month at 7pm 200 No No No
BlueWater Mo-We 430pm Su at 1130am 400 Yes Yes No
Casino Arizona Mo-Su at 630pm
Daily Matinees at 1230pm 1000 Yes Yes
L8 Nite Bingo Fr amp Sa
Doors at 10pm Games at midnight
Casino Del Sol Daily at Noon 130 215 630 amp
715pm 600 Yes Yes Cosmic Bingo Sa at 11pm
Cocopah Daily at 130 amp 630pm 350 Yes Yes No
Desert Diamond I Th-Mo 130 2 6 630 amp 7pm 270 No Yes No
Fort McDowell Sa amp Su at 645am We-Mo at
9am Daily at 1230 amp 630pm 1275
Yes (2 sections enclosed or in
general seating)
Yes Fr amp Sa at 1210am
Call for Lunar Bingo schedule
Harrahrsquos Ak-Chin We-Su at 1130am 230 330
and 630pm 470 Yes Yes No
Lone Butte
Sa amp Su at 10am Noon 345
530pm Daily at Noon amp
630pm
750 Yes Yes BAD Bingo 2 Fr at 1130pm amp
BAD Bingo Sa at 1130pm
Mazatzal Mo-Th at Noon Tu amp Th at
630pm 280 Yes Yes No
Paradise Daily at 130 amp 6pm 300 Yes Yes Call for Kozmic Bingo
amp Other Special Dates
Vee Quiva Daily at Noon amp 630pm 366 Yes Yes Bingo Eclipse Sa at 11pm
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4am Sunday to 4am Monday
CASINO BINGO DIRECTORY
Green MPBingo Jackpot won for $27038 at Fort McDowell Casinorsquos Bingo Hall
Cheryl L won the $2703800 Green MPBingo progressive jackpot while playing at Fort
McDowell Casino in Phoenix AZ Playing on the PhD tablet from Planet Bingo Cheryl
won the big one for $2703800 against the 1 Vertical amp 1 Horizontal line pattern Fort
McDowell Casino has been awarding some of the largest MPBingo jackpots for almost 10
years Thousands of players have won millions of dollars
For more information about Fort McDowell Casino session times specials and events
phone 1-800-THE-FORT or visit fortmcdowellcasinocom $
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
1 7 8
5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
9 3 6
1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
Talking Stick Resort Presents
Roger Clyne amp The Peacemakers December 27-28 2013
Hometown favorites Roger Clyne amp The Peacemakers
are headed back to Arizona and to Talking Stick Resort
The rock-n-roll quartet will command the Showroom
stage on Dec 27-28 and perform such favorites
as Americano Green amp Dumb and Loco to Stay Sane For-
merly members of The Refreshments singer Roger
Clyne and drummer Paul PH Naffon created Roger
Clyne amp The Peacemakers in 1998 The Tempe-based
band would go on to release 10 albums and tour with
the likes of Johnny Cash Kid Rock and John Fogerty
Their latest album Unida Cantinardquo climbed to the num-
ber two spot on the Billboard Heatseekers charts and
peaked at number four on the 2011 iTunes Rock Al-
bums list Fans are in store for two nights of pure ener-
getic rock-n-roll as the band always delivers remarkable
performances Tickets for the concert are on sale now
Call 4808507777 and ask for the box office or visit their
website at talkingstickresortcom for more information
Editorrsquos Pick CASINO ENTERTAINMENT
azgamingguidecom | December 2013 | Arizona Gaming Guide 39
amp 8pm plus 56-Elvis Tribute at 10pm amp Midnight
Hon-Dah CasinomdashPinetop AZmdash8009298744
Timbers Lounge and Showroom
Munday FundaymdashComedy Show begins at 7pm
Live local talent Tuesday through Saturday
Lone Butte CasinomdashChandler AZmdash8009464452
Cascades Lounge
Phoenix area bands amp DJs offer free live entertainment
WemdashCountry Thmdash70rsquos Disco Funk FrmdashLatin SamdashTop 40Dance
Verona Chophouse
Talia Livemdash Saturdays 5-9pm
Sunday Jazz Brunch Livemdash10am-3pm
Mazatzal CasinomdashPayson AZmdash8007777529
Event Center
New Yearrsquos Eve Party with Night GroovemdashDec 31
New Yearrsquos Eve Lounge with Torres and HendrixmdashDec 31
Paradise CasinomdashYuma AZmdash8887774946
Sharkyrsquos Bar amp Bites
Featuring a variety of live music on the weekends
Quechan CasinomdashWinterhaven CAmdash8777832426
Sidewinders Bar amp Grill
Featuring a variety of live music on the weekends
Pipa Event Center
Paul Rodriguez Williams amp Lee Bobby LeemdashDec 13
Talking Stick ResortmdashScottsdale AZmdash4808507777
The Showroom amp Grand Ballroom
Aaron LewismdashDec 6
Vincente Fernandez JrmdashDec 7
Roger Clyne amp The PeacemakersmdashDec 27
STYXmdashJan 18 2014
Hot Tuna and Leon RussellmdashJan 24 2014
Twin Arrows Navajo CasinomdashFlagstaff AZmdash8559468946
Cover bands local regional amp headlining acts Call for info
Wild Horse Pass CasinomdashChandler AZmdash8009464452
AiRIA UnpluggedmdashLive music Fri amp Sat 4pm-2am
Encore LoungemdashFeaturing a variety of live music nightly
Classics With A TwistmdashFeaturing jazz music amp cocktails Thu-Sun
Showroom
DaughtrymdashDec 6
Eddie MoneymdashDec 7
Ana Barbara amp The Mariachi Sol de Mexico Jose FernandezmdashDec 13
Big Bad Voodoo DaddymdashDec 27
Chris Simpson and Adam Gropman (Comedy)mdashDec 28
PwerdrivemdashDec 31
AbbaFab (ABBA Tribute)mdashJan 4 2014
Yavapai CasinomdashPrescott AZmdash8007568744
Yavapai Cantina
Karaoke with Cruisinrsquo SusanmdashFr at 8pm-12am
Variety of live bands on Saturdays from 7 to 10pm Verify all details amp age restrictions (generally 21 amp over) for each event Venues times dates amp ticket
information are subject to change Photosimages copyright of the individual artist(s) photographer(s)
or venue(s) All Rights Reserved We are not responsible for incorrect missing or outdated information
40 Arizona Gaming Guide | December 2013 | azgamingguidecom
CASINO NIGHTLIFE
By Ramses Ja
manda Martinez aka DJ Juma is the newest jewel in Talk-
ing Stickrsquos crown Her mixes in the TSR Lounge have cap-
tivated partygoers for the past few months As a newer face I
felt I should introduce her to the readers of this column but
know that this goes way beyond a pretty face Juma is a skilled
DJ who has graced decks from coast to coast Now that she has
a new residency I thought Irsquod run a few questions by her
RJ How long have you been DJing
Irsquove been DJing since 2009 but Irsquove been messing around with it since
grade school I used to dress as Spinderella on Halloween I used to
make beats with my friends who were local artists thatrsquos what got me
started in music From there DJing just felt like a natural evolution of
my craft I have always felt very musically inclined so I am happy that
this is what I do for a living
RJ Tell me about your musical background
I started in radio way back in 2005 at 951 FM Latino Vibe Manic
Hispanic was the one who pulled me under his wing and showed me
how things worked I landed at Power 983 in 2008 and stayed there
until I made the move to 1015 JamZ In the mean time I started mak-
ing beats like I said and I guess being surrounded by so many talent-
ed DJs I started getting my equipment together and practicing
RJ What is your favorite type of music to spin
Irsquom the type to spin anything that people like to spin what makes peo-
ple move But my go-to music is usually 80s or 90s and of course
Spanish music because of my Latin background I guess that doesnrsquot
really answer the question but I guess my favorite music changes with
the crowd or the venue maybe even the time of year It just depends
Right now Irsquom spinning a lot of Top 40 and EDM because itrsquos really
working for my crowds
RJ Tell me about a typical night at the TSR Lounge at Talking
Stick
Im usually just paying attention to my mixes and the crowd Im
learning Im paying attention to my choices and selections Thats my
main focus I do it fearlessly because I never underestimate the audi-
ences ability to feel Music is the sixth element it brings nostalgia it
brings healing and it moves us I canrsquot feel anything but the music
A everything around me is a blur except the sound Its therapy for me
DJing has allowed me the chance to be free with no expectations espe-
cially from myself Its just about having fun at the party and I like
having fun at the party I see the audience make note of the atmos-
phere sometimes I listen to what the DJs did before me and I just basi-
cally remember that its about having fun and I free myself enough to
begin
RJ Any advice for anyone wanting to follow in your footsteps
A good DJ feels his or her groove and eventually gets a flow and begins
to connect with the music which connects to the audience In my case
Im a selector As Juma I select what I like People who come to groove
either love it or they learn it Theres a big difference between being a
DJ and being a selector I dont really even know if I consider myself a
DJ because DJing is a skill and an art form that is highly technical
Theres scratching involved theres blending involved theres accura-
cy and syncopation involved Those things Ive learned over time but
as a selector youre just narrating the emotions of the crowd I am
becoming a good DJ I am a great selector $
Talking Stick Resortrsquos TSR Lounge is located just downstairs
from the main casino floor in the Atrium The TSR Lounge fea-
tures a live DJ drink specials and a plush ambiance to enjoy
your weekends out Enjoy the party at the TSR Lounge every
weekend on Fridays from 8pm to 2am and Saturdays from 5pm
to 2am For more information visit talkingstickresortcom or
call 4808507777
Ramses Ja Rudi King-Taylor II
bullMusic DirectorOn-Air Host (3-7pm) for
KNRJ-FM 1011 The Beat
bullResident DJVJ for KTVK-3TV Friday 10am
bullHost of REDY Set Radio
bullOfficial Bum Squad DJ
bullDJ Vatican Member
bullFor more information on Ramses Ja visit his
website at wwwramsesjacom
Amanda Martinez DJ JUMA TSR
HOT DEALS
42 Arizona Gaming Guide | December 2013 | azgamingguidecom
Check out these great promotions we found for our read-
ers and fans No matter where you live in Arizona our
readers can take advantage of at least one of the items
listed below Put some cash in your pocket
Desert Diamond Casino Football Pickrsquoem Be one of 20 winners to predict the winning teams for
each Sunday and Monday NFL regular season games and
win $100-$500 in free play Then if you correctly predict
the winning teams in 197 or more 2013 NFL regular sea-
son games out of the 239 you could win $1000000
Mazatzal Hotel amp Casino Second Serving Tuesday Between 1pm and 5pm each Tuesday from now through
December 17 play at least $50 cash and receive $50 in
Bonus Maz Cash free play or play at least $100 cash and
receive $100 in Maz Cash free play Earn one reward each
week
Paradise Casino Toy amp Food Drive Now through December 15 bring in a new toy or food
item(s) with the original store receipt valued at $10 or
more (excluding tax) and receive up to $40 in Rewards
Play for your donation
Pick The Pros Be one of twenty weekly prize winners to pick the most
correct winning teams of the weekly NFL lineup includ-
ing a tie-breaker and win up to $100 in Rewards Play
Quechan Casino Resort Sunday Funday Sundays in December a lucky winner will be drawn eve-
ry 30 minutes from 12pm ndash 630pm for $100 in Rewards
Play And at 7pm one lucky winner will win $1000
Twin Arrows Navajo Casino Resort Holiday Room Special Now through December 27 players can enjoy a resort
room for only $59 plus tax per night from Sunday
through Thursday and $99 plus tax on Friday and Satur-
day When visiting on Tuesdays and Thursdays win up
to $2000 cash during the drawings held every half hour
from 7pm to 10pm $ For complete rules regulations and restrictions visit each casinorsquos players
club for more details Players must be 21 or older and donrsquot forget that casino
management reserves all rights with the promotions listed on this page
Apache Gold Casino Resort decides to
through the end of 2013
Did you get an offer for free play from a casino Through
December Apache Gold Casino Resort will double it
Buckyrsquos Casino In Prescott Presents
This exciting extension to 3-Card Poker gives players the
ability to use their cards and the dealerrsquos cards to make a
5-card poker hand with pays for 3-of-a-kind or better
44 Arizona Gaming Guide | December 2013 | azgamingguidecom
Casino Sessions Seats Smoke-Free Area Electronic Late Night
Apache Gold Su We Th at Noon Fr amp Sa at
7pm 1st Mo of the month at 7pm 200 No No No
BlueWater Mo-We 430pm Su at 1130am 400 Yes Yes No
Casino Arizona Mo-Su at 630pm
Daily Matinees at 1230pm 1000 Yes Yes
L8 Nite Bingo Fr amp Sa
Doors at 10pm Games at midnight
Casino Del Sol Daily at Noon 130 215 630 amp
715pm 600 Yes Yes Cosmic Bingo Sa at 11pm
Cocopah Daily at 130 amp 630pm 350 Yes Yes No
Desert Diamond I Th-Mo 130 2 6 630 amp 7pm 270 No Yes No
Fort McDowell Sa amp Su at 645am We-Mo at
9am Daily at 1230 amp 630pm 1275
Yes (2 sections enclosed or in
general seating)
Yes Fr amp Sa at 1210am
Call for Lunar Bingo schedule
Harrahrsquos Ak-Chin We-Su at 1130am 230 330
and 630pm 470 Yes Yes No
Lone Butte
Sa amp Su at 10am Noon 345
530pm Daily at Noon amp
630pm
750 Yes Yes BAD Bingo 2 Fr at 1130pm amp
BAD Bingo Sa at 1130pm
Mazatzal Mo-Th at Noon Tu amp Th at
630pm 280 Yes Yes No
Paradise Daily at 130 amp 6pm 300 Yes Yes Call for Kozmic Bingo
amp Other Special Dates
Vee Quiva Daily at Noon amp 630pm 366 Yes Yes Bingo Eclipse Sa at 11pm
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4am Sunday to 4am Monday
CASINO BINGO DIRECTORY
Green MPBingo Jackpot won for $27038 at Fort McDowell Casinorsquos Bingo Hall
Cheryl L won the $2703800 Green MPBingo progressive jackpot while playing at Fort
McDowell Casino in Phoenix AZ Playing on the PhD tablet from Planet Bingo Cheryl
won the big one for $2703800 against the 1 Vertical amp 1 Horizontal line pattern Fort
McDowell Casino has been awarding some of the largest MPBingo jackpots for almost 10
years Thousands of players have won millions of dollars
For more information about Fort McDowell Casino session times specials and events
phone 1-800-THE-FORT or visit fortmcdowellcasinocom $
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
1 7 8
5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
9 3 6
1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
40 Arizona Gaming Guide | December 2013 | azgamingguidecom
CASINO NIGHTLIFE
By Ramses Ja
manda Martinez aka DJ Juma is the newest jewel in Talk-
ing Stickrsquos crown Her mixes in the TSR Lounge have cap-
tivated partygoers for the past few months As a newer face I
felt I should introduce her to the readers of this column but
know that this goes way beyond a pretty face Juma is a skilled
DJ who has graced decks from coast to coast Now that she has
a new residency I thought Irsquod run a few questions by her
RJ How long have you been DJing
Irsquove been DJing since 2009 but Irsquove been messing around with it since
grade school I used to dress as Spinderella on Halloween I used to
make beats with my friends who were local artists thatrsquos what got me
started in music From there DJing just felt like a natural evolution of
my craft I have always felt very musically inclined so I am happy that
this is what I do for a living
RJ Tell me about your musical background
I started in radio way back in 2005 at 951 FM Latino Vibe Manic
Hispanic was the one who pulled me under his wing and showed me
how things worked I landed at Power 983 in 2008 and stayed there
until I made the move to 1015 JamZ In the mean time I started mak-
ing beats like I said and I guess being surrounded by so many talent-
ed DJs I started getting my equipment together and practicing
RJ What is your favorite type of music to spin
Irsquom the type to spin anything that people like to spin what makes peo-
ple move But my go-to music is usually 80s or 90s and of course
Spanish music because of my Latin background I guess that doesnrsquot
really answer the question but I guess my favorite music changes with
the crowd or the venue maybe even the time of year It just depends
Right now Irsquom spinning a lot of Top 40 and EDM because itrsquos really
working for my crowds
RJ Tell me about a typical night at the TSR Lounge at Talking
Stick
Im usually just paying attention to my mixes and the crowd Im
learning Im paying attention to my choices and selections Thats my
main focus I do it fearlessly because I never underestimate the audi-
ences ability to feel Music is the sixth element it brings nostalgia it
brings healing and it moves us I canrsquot feel anything but the music
A everything around me is a blur except the sound Its therapy for me
DJing has allowed me the chance to be free with no expectations espe-
cially from myself Its just about having fun at the party and I like
having fun at the party I see the audience make note of the atmos-
phere sometimes I listen to what the DJs did before me and I just basi-
cally remember that its about having fun and I free myself enough to
begin
RJ Any advice for anyone wanting to follow in your footsteps
A good DJ feels his or her groove and eventually gets a flow and begins
to connect with the music which connects to the audience In my case
Im a selector As Juma I select what I like People who come to groove
either love it or they learn it Theres a big difference between being a
DJ and being a selector I dont really even know if I consider myself a
DJ because DJing is a skill and an art form that is highly technical
Theres scratching involved theres blending involved theres accura-
cy and syncopation involved Those things Ive learned over time but
as a selector youre just narrating the emotions of the crowd I am
becoming a good DJ I am a great selector $
Talking Stick Resortrsquos TSR Lounge is located just downstairs
from the main casino floor in the Atrium The TSR Lounge fea-
tures a live DJ drink specials and a plush ambiance to enjoy
your weekends out Enjoy the party at the TSR Lounge every
weekend on Fridays from 8pm to 2am and Saturdays from 5pm
to 2am For more information visit talkingstickresortcom or
call 4808507777
Ramses Ja Rudi King-Taylor II
bullMusic DirectorOn-Air Host (3-7pm) for
KNRJ-FM 1011 The Beat
bullResident DJVJ for KTVK-3TV Friday 10am
bullHost of REDY Set Radio
bullOfficial Bum Squad DJ
bullDJ Vatican Member
bullFor more information on Ramses Ja visit his
website at wwwramsesjacom
Amanda Martinez DJ JUMA TSR
HOT DEALS
42 Arizona Gaming Guide | December 2013 | azgamingguidecom
Check out these great promotions we found for our read-
ers and fans No matter where you live in Arizona our
readers can take advantage of at least one of the items
listed below Put some cash in your pocket
Desert Diamond Casino Football Pickrsquoem Be one of 20 winners to predict the winning teams for
each Sunday and Monday NFL regular season games and
win $100-$500 in free play Then if you correctly predict
the winning teams in 197 or more 2013 NFL regular sea-
son games out of the 239 you could win $1000000
Mazatzal Hotel amp Casino Second Serving Tuesday Between 1pm and 5pm each Tuesday from now through
December 17 play at least $50 cash and receive $50 in
Bonus Maz Cash free play or play at least $100 cash and
receive $100 in Maz Cash free play Earn one reward each
week
Paradise Casino Toy amp Food Drive Now through December 15 bring in a new toy or food
item(s) with the original store receipt valued at $10 or
more (excluding tax) and receive up to $40 in Rewards
Play for your donation
Pick The Pros Be one of twenty weekly prize winners to pick the most
correct winning teams of the weekly NFL lineup includ-
ing a tie-breaker and win up to $100 in Rewards Play
Quechan Casino Resort Sunday Funday Sundays in December a lucky winner will be drawn eve-
ry 30 minutes from 12pm ndash 630pm for $100 in Rewards
Play And at 7pm one lucky winner will win $1000
Twin Arrows Navajo Casino Resort Holiday Room Special Now through December 27 players can enjoy a resort
room for only $59 plus tax per night from Sunday
through Thursday and $99 plus tax on Friday and Satur-
day When visiting on Tuesdays and Thursdays win up
to $2000 cash during the drawings held every half hour
from 7pm to 10pm $ For complete rules regulations and restrictions visit each casinorsquos players
club for more details Players must be 21 or older and donrsquot forget that casino
management reserves all rights with the promotions listed on this page
Apache Gold Casino Resort decides to
through the end of 2013
Did you get an offer for free play from a casino Through
December Apache Gold Casino Resort will double it
Buckyrsquos Casino In Prescott Presents
This exciting extension to 3-Card Poker gives players the
ability to use their cards and the dealerrsquos cards to make a
5-card poker hand with pays for 3-of-a-kind or better
44 Arizona Gaming Guide | December 2013 | azgamingguidecom
Casino Sessions Seats Smoke-Free Area Electronic Late Night
Apache Gold Su We Th at Noon Fr amp Sa at
7pm 1st Mo of the month at 7pm 200 No No No
BlueWater Mo-We 430pm Su at 1130am 400 Yes Yes No
Casino Arizona Mo-Su at 630pm
Daily Matinees at 1230pm 1000 Yes Yes
L8 Nite Bingo Fr amp Sa
Doors at 10pm Games at midnight
Casino Del Sol Daily at Noon 130 215 630 amp
715pm 600 Yes Yes Cosmic Bingo Sa at 11pm
Cocopah Daily at 130 amp 630pm 350 Yes Yes No
Desert Diamond I Th-Mo 130 2 6 630 amp 7pm 270 No Yes No
Fort McDowell Sa amp Su at 645am We-Mo at
9am Daily at 1230 amp 630pm 1275
Yes (2 sections enclosed or in
general seating)
Yes Fr amp Sa at 1210am
Call for Lunar Bingo schedule
Harrahrsquos Ak-Chin We-Su at 1130am 230 330
and 630pm 470 Yes Yes No
Lone Butte
Sa amp Su at 10am Noon 345
530pm Daily at Noon amp
630pm
750 Yes Yes BAD Bingo 2 Fr at 1130pm amp
BAD Bingo Sa at 1130pm
Mazatzal Mo-Th at Noon Tu amp Th at
630pm 280 Yes Yes No
Paradise Daily at 130 amp 6pm 300 Yes Yes Call for Kozmic Bingo
amp Other Special Dates
Vee Quiva Daily at Noon amp 630pm 366 Yes Yes Bingo Eclipse Sa at 11pm
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4am Sunday to 4am Monday
CASINO BINGO DIRECTORY
Green MPBingo Jackpot won for $27038 at Fort McDowell Casinorsquos Bingo Hall
Cheryl L won the $2703800 Green MPBingo progressive jackpot while playing at Fort
McDowell Casino in Phoenix AZ Playing on the PhD tablet from Planet Bingo Cheryl
won the big one for $2703800 against the 1 Vertical amp 1 Horizontal line pattern Fort
McDowell Casino has been awarding some of the largest MPBingo jackpots for almost 10
years Thousands of players have won millions of dollars
For more information about Fort McDowell Casino session times specials and events
phone 1-800-THE-FORT or visit fortmcdowellcasinocom $
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
1 7 8
5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
9 3 6
1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
HOT DEALS
42 Arizona Gaming Guide | December 2013 | azgamingguidecom
Check out these great promotions we found for our read-
ers and fans No matter where you live in Arizona our
readers can take advantage of at least one of the items
listed below Put some cash in your pocket
Desert Diamond Casino Football Pickrsquoem Be one of 20 winners to predict the winning teams for
each Sunday and Monday NFL regular season games and
win $100-$500 in free play Then if you correctly predict
the winning teams in 197 or more 2013 NFL regular sea-
son games out of the 239 you could win $1000000
Mazatzal Hotel amp Casino Second Serving Tuesday Between 1pm and 5pm each Tuesday from now through
December 17 play at least $50 cash and receive $50 in
Bonus Maz Cash free play or play at least $100 cash and
receive $100 in Maz Cash free play Earn one reward each
week
Paradise Casino Toy amp Food Drive Now through December 15 bring in a new toy or food
item(s) with the original store receipt valued at $10 or
more (excluding tax) and receive up to $40 in Rewards
Play for your donation
Pick The Pros Be one of twenty weekly prize winners to pick the most
correct winning teams of the weekly NFL lineup includ-
ing a tie-breaker and win up to $100 in Rewards Play
Quechan Casino Resort Sunday Funday Sundays in December a lucky winner will be drawn eve-
ry 30 minutes from 12pm ndash 630pm for $100 in Rewards
Play And at 7pm one lucky winner will win $1000
Twin Arrows Navajo Casino Resort Holiday Room Special Now through December 27 players can enjoy a resort
room for only $59 plus tax per night from Sunday
through Thursday and $99 plus tax on Friday and Satur-
day When visiting on Tuesdays and Thursdays win up
to $2000 cash during the drawings held every half hour
from 7pm to 10pm $ For complete rules regulations and restrictions visit each casinorsquos players
club for more details Players must be 21 or older and donrsquot forget that casino
management reserves all rights with the promotions listed on this page
Apache Gold Casino Resort decides to
through the end of 2013
Did you get an offer for free play from a casino Through
December Apache Gold Casino Resort will double it
Buckyrsquos Casino In Prescott Presents
This exciting extension to 3-Card Poker gives players the
ability to use their cards and the dealerrsquos cards to make a
5-card poker hand with pays for 3-of-a-kind or better
44 Arizona Gaming Guide | December 2013 | azgamingguidecom
Casino Sessions Seats Smoke-Free Area Electronic Late Night
Apache Gold Su We Th at Noon Fr amp Sa at
7pm 1st Mo of the month at 7pm 200 No No No
BlueWater Mo-We 430pm Su at 1130am 400 Yes Yes No
Casino Arizona Mo-Su at 630pm
Daily Matinees at 1230pm 1000 Yes Yes
L8 Nite Bingo Fr amp Sa
Doors at 10pm Games at midnight
Casino Del Sol Daily at Noon 130 215 630 amp
715pm 600 Yes Yes Cosmic Bingo Sa at 11pm
Cocopah Daily at 130 amp 630pm 350 Yes Yes No
Desert Diamond I Th-Mo 130 2 6 630 amp 7pm 270 No Yes No
Fort McDowell Sa amp Su at 645am We-Mo at
9am Daily at 1230 amp 630pm 1275
Yes (2 sections enclosed or in
general seating)
Yes Fr amp Sa at 1210am
Call for Lunar Bingo schedule
Harrahrsquos Ak-Chin We-Su at 1130am 230 330
and 630pm 470 Yes Yes No
Lone Butte
Sa amp Su at 10am Noon 345
530pm Daily at Noon amp
630pm
750 Yes Yes BAD Bingo 2 Fr at 1130pm amp
BAD Bingo Sa at 1130pm
Mazatzal Mo-Th at Noon Tu amp Th at
630pm 280 Yes Yes No
Paradise Daily at 130 amp 6pm 300 Yes Yes Call for Kozmic Bingo
amp Other Special Dates
Vee Quiva Daily at Noon amp 630pm 366 Yes Yes Bingo Eclipse Sa at 11pm
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4am Sunday to 4am Monday
CASINO BINGO DIRECTORY
Green MPBingo Jackpot won for $27038 at Fort McDowell Casinorsquos Bingo Hall
Cheryl L won the $2703800 Green MPBingo progressive jackpot while playing at Fort
McDowell Casino in Phoenix AZ Playing on the PhD tablet from Planet Bingo Cheryl
won the big one for $2703800 against the 1 Vertical amp 1 Horizontal line pattern Fort
McDowell Casino has been awarding some of the largest MPBingo jackpots for almost 10
years Thousands of players have won millions of dollars
For more information about Fort McDowell Casino session times specials and events
phone 1-800-THE-FORT or visit fortmcdowellcasinocom $
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
1 7 8
5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
9 3 6
1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
44 Arizona Gaming Guide | December 2013 | azgamingguidecom
Casino Sessions Seats Smoke-Free Area Electronic Late Night
Apache Gold Su We Th at Noon Fr amp Sa at
7pm 1st Mo of the month at 7pm 200 No No No
BlueWater Mo-We 430pm Su at 1130am 400 Yes Yes No
Casino Arizona Mo-Su at 630pm
Daily Matinees at 1230pm 1000 Yes Yes
L8 Nite Bingo Fr amp Sa
Doors at 10pm Games at midnight
Casino Del Sol Daily at Noon 130 215 630 amp
715pm 600 Yes Yes Cosmic Bingo Sa at 11pm
Cocopah Daily at 130 amp 630pm 350 Yes Yes No
Desert Diamond I Th-Mo 130 2 6 630 amp 7pm 270 No Yes No
Fort McDowell Sa amp Su at 645am We-Mo at
9am Daily at 1230 amp 630pm 1275
Yes (2 sections enclosed or in
general seating)
Yes Fr amp Sa at 1210am
Call for Lunar Bingo schedule
Harrahrsquos Ak-Chin We-Su at 1130am 230 330
and 630pm 470 Yes Yes No
Lone Butte
Sa amp Su at 10am Noon 345
530pm Daily at Noon amp
630pm
750 Yes Yes BAD Bingo 2 Fr at 1130pm amp
BAD Bingo Sa at 1130pm
Mazatzal Mo-Th at Noon Tu amp Th at
630pm 280 Yes Yes No
Paradise Daily at 130 amp 6pm 300 Yes Yes Call for Kozmic Bingo
amp Other Special Dates
Vee Quiva Daily at Noon amp 630pm 366 Yes Yes Bingo Eclipse Sa at 11pm
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4am Sunday to 4am Monday
CASINO BINGO DIRECTORY
Green MPBingo Jackpot won for $27038 at Fort McDowell Casinorsquos Bingo Hall
Cheryl L won the $2703800 Green MPBingo progressive jackpot while playing at Fort
McDowell Casino in Phoenix AZ Playing on the PhD tablet from Planet Bingo Cheryl
won the big one for $2703800 against the 1 Vertical amp 1 Horizontal line pattern Fort
McDowell Casino has been awarding some of the largest MPBingo jackpots for almost 10
years Thousands of players have won millions of dollars
For more information about Fort McDowell Casino session times specials and events
phone 1-800-THE-FORT or visit fortmcdowellcasinocom $
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
1 7 8
5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
9 3 6
1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
46 Arizona Gaming Guide | December 2013 | azgamingguidecom
SUDOKU Each of the columns rows and nine 3 x 3 grids must contain
all of the digits 1 - 9 None of the digits may appear more than
once in each column row and 3 x 3 grid
(Solution on page 50)
8
6 1
1
9
7 8
6
3 5
4 9
3
7 6
8 3
6
7
2
5
9
5
3
3
7 2
WORD SEARCH
In honor of National Fruit Cake Day find
WATER ZEST RAISINS MILK SUGAR NUTS YEAST FLOUR
BUTTER SALT RUM EGGS VANILLA DRIED FRUITS
GERMAN DRESDEN STOLLEN MARZIPAN
Words appear in any direction (Solution on page 50)
B Q S U X B R I S I N S A V
X O R H W O C S T U N Q K I
N U S T I U R F D E I R D J
M C R U O L E U O W H O F F
T S E Z T B R T T U B D E S
K R N B N A I Z R A M W R P
H A E V N N Q C W U B E F J
N G L W A T R G G E G S S E
A U L U E P N S G J Q D P M
M S O D D H I T A J M E T E
R N T P P T B I L L P N L Y
E A S M X N M K C Z T Z K P
G A L L I N V C Z J D E Z A
I V I C O L A E A S T Z Y U
FUN amp GAMES
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
1 7 8
5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
9 3 6
1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
Do YOU have something to rant or rave about
Write me at samiazgamingguidecom
SAMIrsquoS SMACKDOWN
48 Arizona Gaming Guide | December 2013 | azgamingguidecom
By Sami Becker
Dear Sami I called [a casino] today to ask a couple questions
about a promotion and any new player sign-up perks they
have I couldnrsquot believe how uncouth the operator was She
was curt and acted as if I was bothering her My wife and I
decided not to take the long drive out there because obvious-
ly [this casino] doesnrsquot know how to train their employees
about customer service and they donrsquot care for our business
We both love your magazine and hold on to every issue we
can get our hands on We particularly enjoy reading your can-
did remarks in your column Thank you for listening Irsquod ap-
preciate your comments on this matter
Scott DavismdashMesa AZ
Scott after reading your e-mail I decided to pick up the phone and call
all the casinos in Arizona and Laughlin for myself Unfortunately I
must admit I was quite frustrated with several of the conversations
On the other hand there were a few operators who were extremely
friendly enthusiastic and eager to assist me in any way they could
What follows is an overview of the callsmdashthe good the bad and the
ugly Since many casino executives read our magazine and have a
genuine interest in leaving a good impression with their patrons Irsquom
confident that this article will provoke some further discussions about
phone etiquette and initiate a positive change for the better
1 Professionalism amp A Friendly Voice Go A Long Way
Only five of the phone calls made to all Arizona and Laughlin casinos
resulted in a professional and friendly sounding voice picking up at
the other end of the line The remaining phone calls were answered by
individuals who sounded frantic upset completely bored were not
speaking clearly or a combination thereof On a positive note the pro-
fessional and friendly sounding individuals had excellent customer
service skills and were able to handle my requests directly or trans-
ferred my call to other employees who assisted me
2 Always Answer Your Phone
Four of the calls I placed to casinos went unanswered The general
public cant help but feel unimportant when they arenrsquot able to speak
to someone at the casino Thatrsquos just really bad business Id like to
highlight the fact that one casinos main line actually remained busy
or just rang continually when I called them repeatedly For an estab-
lishment thats open for business 24-7-365 thats puzzling
Operator hellip Hello
3 Dont Have The Main Line Transfer Into Random Departments
On one call I ended up speaking to an individual who claimed to be
with the Casino Security Department at a security desk Needless to
say this was not a positive customer service experience on the phone
They had no information to offer me about the casino in general and
they couldnrsquot provide me directions on how to get to the property
When asked to speak to someone at the Playerrsquos Club I was told that
no one was available at the moment and that I should call back later
4 Always provide accurate and up-to-date information
On one call the operator gave me inaccurate information Answering
a question with ldquoI think sordquo ldquoIrsquom pretty surerdquo or ldquoprobablyrdquo does not
instill much confidence If a patron is taking the time to call with a
question then the answer is important to them and it should be defini-
tive Providing vague responses or worse yet misinformation is not
only poor customer service but itrsquos a surefire recipe for disaster Driv-
ing all the way out to a casino because an operator confirmed (under
false pretenses) that there was a dinner special or a certain game was
available that wasnrsquot the case would leave anyone feeling frustrated
and disappointed Even though it could have been an innocent mistake
it seems deceptive and could leave a bad taste in a personrsquos mouth to
the point of not wanting to visit that casino ever again
5 Take A Message
Therersquos absolutely nothing wrong if an operator says ldquoIrsquom not sure
but if you give me your name and phone number Irsquoll call you back with
the information as soon as I canrdquo Thatrsquos what one friendly operator
did when she couldnrsquot immediately answer a question I had about their
upcoming slot tournament Even though she was unfamiliar with the
promotion I was very appreciative for her willingness to assist me and
get back to me with detailed information $
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
1 7 8
5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
9 3 6
1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
Like Us For Your Chance To
First if you havenrsquot already done so like our Facebook
page at facebookcomArizonaGamingGuide Then make
sure to register for the Break Away From The Big City
Giveaway on our website (azgamingguidecom) for your
chance to win a Stay amp Play package at Apache Gold Ca-
sino Resort just outside of Globe Arizona
To date our magazine has given away well over $10000
in prizes via our Facebook page and our website And
wersquore not going to stop now Past prizes have included
cash gift cards gas cards free play concert tickets hotel
stays and more
You could be our next winner By joining our Facebook
and registering for this giveaway yoursquoll get access to ex-
clusive info from Arizonarsquos only comprehensive gaming
magazine published by slot machine and casino experts
This year the winners of the Break Away From The Big
City Giveaway so far include
Sava S (Mesa)
Kimberly D (Chino Valley)
Sara H (Gilbert)
Patrick P (Clifton)
azgamingguidecom | December 2013 | Arizona Gaming Guide 49
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
h L
imit
Are
a
Bin
go
Casino Liv
e K
eno
Tab
le G
ames
Po
ker
Ro
om
Ho
tel
Sm
ok
e-F
ree
Are
a
Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
1 7 8
5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
9 3 6
1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T
CASINO DIRECTORY
50 Arizona Gaming Guide | December 2013 | azgamingguidecom
City Phone Slots Hig
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Casino Liv
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Tab
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Po
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Ro
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Ho
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Sources Arizona Department of GamingmdashCurrent Tribal Gaming Status as of 110113 amp direct inquiries by press time We are not responsible for incorrect missing or outdated information
Contact editorazgamingguidecom to make updates Cocopah Resort Casino offers ldquoSmoke-Free Sundaysrdquo which is a casino-wide non-smoking experience every week from 4AM Sunday to 4AM Monday
RV
Par
k
Go
lf
Location Sp
a
Arc
ade
01 Apache Gold Casino Resort Hwy 70 5 mi E of Globe Globe 800-272-2438 619 Y Y Y Y Y Y
02 BlueWater Resort amp Casino 11300 Resort Drive Parker 888-243-3360 523 Y Y Y Y Y Y Y
03 Buckyrsquos Casino 1500 E Hwy 69 Prescott 800-756-8744 309 Y Y Y
04 Casino Arizona 101 amp McKellips Scottsdale 480-850-7777 919 Y Y Y
05 Casino Del Sol 5655 W Valencia Rd Tucson 855-765-7829 1082 Y Y Y Y Y Y
06 Casino of the Sun 7406 S Camino De Oeste Tucson 855-765-7829 293
07 Cliff Castle Casino amp Hotel I-17 Exit 289 Camp Verde 800-381-7568 656 Y Y Y Y Y
08 Cocopah Resort Casino 15318 S Ave B Somerton 800-237-5687 504 Y Y Y Y Y Y Y Y
09 Desert Diamond Casino I 7350 S Nogales Hwy Tucson 866-332-9467 1088 Y Y Y Y Y Y
10 Desert Diamond Casino II I-19 Exit 80 Tucson 866-332-9467 699 Y
11 Desert Diamond Casino-Why Hwy 86 Milepost 55 Why 866-332-9467 56
12 Fort McDowell Casino Hwy 87 amp Ft McDowell Rd Fort McDowell 800-843-3678 906 Y Y Y Y Y Y Y Y Y
13 Harrahrsquos Ak-Chin Casino 15406 N Maricopa Rd Maricopa 480-802-5000 1089 Y Y Y Y Y Y Y
14 Hon-Dah Casino 777 Hwy 260 Pinetop 800-929-8744 806 Y Y Y Y Y
15 Lone Butte Casino 1077 S Kyrene Rd Chandler 800-946-4452 786 Y Y Y Y
16 Mazatzal Hotel amp Casino Hwy 87 14 mi S of Payson Payson 800-777-7529 425 Y Y Y Y Y Y
17 Paradise Casino 450 Quechan Dr Yuma 888-777-4946 506 Y
18 Quechan Casino I-8 Exit 166 Winterhaven CA 877-783-2426 1000+ Y Y Y Y Y Y
19 Spirit Mountain Casino 8555 Hwy 95 Mohave Valley 928-346-2000 247
20 Talking Stick Resort 101 amp Indian Bend Scottsdale 480-850-7777 744 Y Y Y Y Y Y Y Y
21 Twin Arrows Navajo Casino I-40 Exit 219 Flagstaff 855-946-8946 1089 Y Y Y Y Y
22 Vee Quiva Casino 6443 Komatke Ln Laveen 800-946-4452 950 Y Y Y Y
23 Wild Horse Pass Casino 5040 Wild Horse Pass Blvd Chandler 800-946-4452 950 Y Y Y Y Y Y Y
24 Yavapai Casino 1505 E Hwy 69 Prescott 800-756-8744 244 Y
azgamingguidecom facebookcomArizonaGamingGuide
For information on the casinos amp much more
scan our QR codes with your smartphone
Sudoku Solution
9 4 5
3 8 7
2 6 1
3 1 6
5 9 2
7 4 8
2 8 7
6 1 4
3 9 5
4 2 9
8 5 3
7 1 6
8 3 7
2 6 1
9 5 4
5 6 1
7 4 9
8 2 3
6 3 2
1 7 8
5 9 4
1 7 9
4 2 5
6 8 3
4 5 8
9 3 6
1 7 2
Word Search Solution
R A I S I N S
R S T U N
U S T I U R F D E I R D
M R U O L F
T S E Z R E T T U B D
R N N A I Z R A M R P
A E E
N G L W A T R S G G E S E
A U L S D M
M S O I A E
R T L L N
E S K T
G A L L I N V A
Y E A S T