April 2014 Matrix Residential

LUAU On the Green Greater Nashville Apartment Association’S

2014 GOLF TOURNAMENTFriday, May 16th

Pine Creek Golf CourseRegistration:

Continental Breakfast:Shotgun Start:

Dinner:Awards & Prizes:

Cost:

8:00 a.m.8:00 a.m.9:00 a.m. 3:00 p.m.Following the Tournament$125 per player - includes green fees, cart, range balls, use of practice facility one hour prior to event, 1 red tee, 1 mulligan,1 putting ticket & 4 drink tickets.

Thank You Tournament Sponsor!CONSTRUCT-ALL USA, LLC

NO REFUNDS. NO CANCELLATIONS “There will be no competitive company or category lockouts on any event”“

Mail or Fax to:2 International Plaza Drive, Suite 201 Nashville, TN 37217

phone: 615-365-3047 fax: 615-365-3571www.nashvilleaptasn.org

Company Name:__________________________________________________________________ Contact Person:___________________________________________________________________ Authorized Signature:___________________________________ Phone/Email:______________ Method of Payment: ______________________________________________ Total: ______ Amount Enclosed $__________ Bill GNAA Account

Team Registration: You may register a maximum of 4 players per team. Individual players will be assigned to a foursome.1.________________________________________________________________________________________2.________________________________________________________________________________________3.________________________________________________________________________________________4.________________________________________________________________________________________

Non-Player/Guest Registration: $15 per person (for food)Names: ____________________________________________________________________________________________________________________________________________________________________________

PRIZES for• Hole-in-one

• Closest to the Pin • Longest Drive• Longest Putt

PRIZES AWARDED IN 2 FLIGHTS!

Awards For Best Decorated Hole & Best Appetizer!

CONTENTSFeatures

Association News

About the CoverMATRIX RESIDENTIAL

Photo Compliments of Penny Rawls Photography

GNAA NEWS & EVENTS APRIL 20142 0 1 4 B o a rd o f D i r e c t o r sPRESIDENTTAMMY LEE, CAM

PRESIDENT ELECTSTACY GARCIA , CAM

VICE PRESIDENTDIANA ENGLISH, ARM

SECRETARY/TREASURERLISA SWICK , CAPS

IMMEDIATE PAST PRESIDENTSHELLEY JAMES, CAM

MANAGERS REPRESENTATIVESTACEY SPARKMAN

MAINTENANCE REPRESENTATIVEDIANE MASON

ASSOCIATES REPRESENTATIVETERRON MERCER

MANAGEMENT DIRECTORSKITT Y BARRYREBECCA BRITTSTEPHANIE BURNS, CAMJO ANNE CORBITT, CPMBROOK KEEN, HCCPANDREW KL AHN, CAMJUDITH STRONG, CAMZ AC WARDTAMMY WILLIAMSABBY WITTENMEIER

MAINTENANCE DIRECTORSJEFF BECKERRUST Y GUILLIAMS, CAMT II, CPO

ASSOCIATE DIRECTORSJACK ABERNATHY, CASJILL CARPENTER , CASJANELL MAYO, CASAMY LEONARDJENNY McCL AIN

MDHA REPRESENTATIVENORMAN DEEP

LEGAL ADVISORWES HALL

EXECUTIVE DIRECTORDIANE CARTER

EDUCATION & MEMBER SHIPSAR AH SMITH

FINANCEL AURIE L AGUNA

STATISTICSCONNIE MORRIS

MARKETING, MEETINGS & EVENTSDANIEL SIRCY

ACTIVE PAST PRESIDENTSMARY BRADLEYBRAD CATHER , CPM, HCCP, SHCMKIRBY DAVISJACKSON DOWNEYFAYE ELLIS, CPMANDY GASS, ARMBARBARA HAYNESSHELLEY JAMES, CAMCHARI LEWIS, CAM, CAPSLINDA MASON, CAPSHAROLD MORRISNANCY MORRIS, ARMLINDA PAGE, CPM, ARMELLEN PARKERJUDY ROSE, CPM, ARMRITA WILKINSON, CPM, ARMJOYCE WOLFE, ARM

5 IT’S THE LAW Individuals May Be Liable for Fair Housing Violations

7 TENNESSEE APARTMENT ASSOCIATION Capitol Conference Overview

9 NOW FEATURING Matrix Residential

2 GOLF TOURNAMENT Player Registration

11 EDUCATIONAL OPPORTUNITIES Investing In Your Future

13 2014 BEAUTIFICATION Registration

14 PHOTO HIGHLIGHTS Education Conference

16 CALENDAR Something Special Noted on the Calendar

17 MANAGERS NEWS What’s Hot! Trending Into 2014

18 ASSOCIATES NEWS Ten Proven Strategies to Help Secure Your Financial Future

18 MOMENTS WITH MAY The Adventures of May B. Knutts

19 MAINTENANCE NEWS Splish Splash: Getting Your Pools In Shape for Summer

20 PHOTO HIGHLIGHTS Maintenance Mania

23 NEW MEMBERS Welcome!

25 2014 TRADE SHOW Nashville: The “It” City

26 THE PULSE Membership Mixer

5

9

GNAA NEWS & EVENTS 5

IT’S THE LAW

BY ANGELITA FISHER,KING & BALLOW

UNDER THE FAIR HOUSING ACT, an individual employee, owner, or manager may be liable for their own acts of wrongdoing. This means they may be sued right along with the apartment complex for violations of fair housing laws. More importantly, they may be found individually liable for monetary damages…and the apartment complex has no legal requirement to defend them or pay a judgment against the employee. This issue was recently discussed in an Ohio case where a neighbor was sued for harassing a resident because of her disability.

The disabled resident was hearing impaired. She had two Labradors that were assistance animals who helped alert the resident to common noises within the home like doorbells, alarm clocks and smoke detec-tors. The disabled resident’s not-so-nice neighbor mocked her use of sign language and tormented her dogs. He would repeatedly whistle from his porch and hit a stick on his porch which caused the dogs to alert the disabled resident to the noises.

After the manager told the not-so-nice neighbor that the dogs were assistance dogs, the neigh-bor falsely complained that the disabled resident intentionally used her dogs to frighten him. About a month later, the not-so-nice neighbor called the police to falsely allege that the disabled resident brought her dogs outside the house to intimidate him. He also alleged the disabled resi-dent’s dogs knocked over and broke a flower pot on his property when he was actually the one who broke the pot.

Eventually, the disabled resident was forced to move because of her neighbor’s conduct. The disabled resident sued her neighbor for harassment in violation of Ohio’s Fair Housing Act, which is analogous to the federal Fair Housing Act. The disabled resident asked the court for an injunction against the not-so-nice neighbor prohibiting him from ever engaging in unlawful discrimination in violation of fair housing laws. She also requested actual and punitive damages along with attorney fees, court costs, expert witness fees and all other litigation expenses.

The lower court dismissed the claims holding that the Ohio Fair Housing Act is limited to conduct related to housing transactions. The disabled resident appealed.

The Ohio Court of Appeals saw things differently from the lower court. The Court of Appeals reinstated some of the resident’s claims against her neighbor. The Court of Appeals held that the not-so-nice neighbor may have violated the state law provision prohibiting coer-cion, intimidation, threats, or interference with any person in the exercise or enjoyment of, or on account of that person’s having exercised or enjoyed a right granted by the fair housing law. The Appeals Court analogized the Ohio law to the federal fair housing law and cited numerous fed-eral courts which have found that a neighbor’s intimidating, threatening, and/or harassing con-duct is actionable. The case now goes back to the lower court for discovery and possibly a trial.

The lesson to be learned from this case is that anyone can be liable under fair housing laws. Remind everyone that they may have individual liability for wrongful acts they intentionally commit during their interactions with residents.

Individuals May Be Liable for Fair Housing Violations


TENNESSEE APARTMENT ASSOCIATION

BY CATIE LANE BAILEY, DIRECTOR OF GOVERNMENT AFFAIRS, TENNESSEE APARTMENT ASSOCIATION

RECENTLY, MEMBERS of the Tennessee Apartment Association and its local affiliates traveled to Washington, D.C. for the National Apartment Asso-ciation’s Capitol Conference. Attendees from the Tennessee Apartment Asso-ciation included Brad Cather, TAA President; Cara Mober, TAA Secretary/Treasurer; Diane Carter, TAA and GNAA Executive Director; and Catie Lane Bailey, TAA Director of Government Affairs. Local affiliate attendees included Crystal Dollahite, AAGM President; Callie Jones, AAGM President-Elect; Pattie Woods, AAGM Past President; Linda Page, GNAA Past President and NAA Regional RVP; Wes Hall, GNAA Legal Advisor; Henry Carter, GNAA Member; Kirk Kent, TAA Past President and CAA Board Member; Donna Kent, CAA Member; Cara Mefford, CAA Secretary; and David Tonahill, CAA Board Member.

The Capitol Conference is the apartment industry’s only national event focused on educating NAA members on critical federal legislative and regula-tory issues impacting the multi-family housing industry. The theme for this year’s conference was “Invest in Your Political Capital.” For the National Apart-

ment Association, having political capital is the most effective way to influence decision-making on policies that impact members of the apartment industry. There are nearly 63,000 NAA members, representing more than 170 affiliated associations and more than 7.1 million units. NAA members are businessmen and women who know firsthand how policymakers affect their lives and livelihoods.

On the Tennessee Lobby Day, conference attendees were able to visit with both Senator Alexander and Senator Corker at the annual Tennessee Tuesday Breakfast. Conference attend-ees were also able to meet with Congressmen Black, Cooper, and Fincer. In the six remaining Tennessee Congressional offices, meetings were held with Legislative Aides who specialize in housing legislation.

At these meetings, discussions were held regarding three key issues currently being debated in Congress that would significantly affect the multi-family housing industry: Immigration reform, housing finance reform, and the recent HUD rule change regarding disparate impact. Additionally, each Congressional office received a “leave-behind packet” containing economic impact data. This information highlights how the apartment industry has remained a positive economic force despite the recession, and how its size and broad scope build vibrant communi-ties throughout the United States.

The 2014 Capitol Conference was a huge success for the Tennessee Apartment Association and its attendees! While some relationships with the Tennessee Congressional delegation were built, most were strengthened and reinforced by TAA’s presence on Capitol Hill. It is great to see such strong support for the multi-family industry from Tennessee’s representation at the fed-eral level. Today’s proposals are tomorrow’s law, and it’s always important to bridge the policy gap and educate elected officials on how those proposals will impact our industry.

2014 Capitol Conference Overview


NOW FEATURING

Kelsey Price, Ashley Grove; Jamee L. Dalton, Brandywine; Cristin Wittwer, Cason Estates; Jessie Kleis, Chandler Park; Nancy Feliciano, Dover Glen Village; Brittany Casper, Eagles Crest at Durrett; Marcena Gamblin, Eagles Crest at Wallace; Lauren Carnahan, Graycroft; Johanna Graterol, Haywood Meadows; Krystal Barrow, Hickory View; Mia Greene, Massman Manor; Sherri Yandle, Meadowood Village; Alma Quinatanilla, Nob Hill Villa; Amber Baggett, Royal Arms; Miranda Pardue, Schatten Property Management; Kim Esslinger, Schatten Property Management; Kelli Whiteside, Summerfield Place; Kristen Ashford, The Bluffs Over Cumberland; Crystal Attwood, The Overlook; Anaisa Medina-Bowers, The Overlook; Traci Williams, The Ridge at Green Haven; Kara Cochran, The Saxony; Brittany Ambrose, The Summit; Amber Roberts, The Summit; Chelsea Broadwater, The Villages of Stonewood; Maryam Mahboubi, Vantage Pointe Homes at Franklin Heights; Moreen Esho, Villa Adrian; Calla Kelly, Waterford Landings

NALP CERTIFICATION COURSE

MATRIX RESIDENTIAL , a Pollack Shores Company, is a Southeastern focused multifamily real estate firm based in Atlanta, GA. The firm and its

principals have managed and invested in more than 35,000 residential units repre-senting more than $3.2 billion in value over the past 30 years. Formed in 2006, senior management has a combined 100-year track record of success in all areas of real estate management including property manage-ment, development, acquisitions, leasing, finance and construction management.

Their mission? Creating exceptional experiences for the people who live with them, work with them and invest with them. Led by Managing Director,Tracy Bowers, Matrix Residential’s current portfolio includes over 8,500 units of garden and mid-rise properties in Atlanta, Nashville, Tampa, Orlando, Greenville, S.C. and Charlotte. Initial entry into the Nashville mar-ket occurred in 2010 with the purchase of Velocity in The Gulch. Since then, Matrix has flexed their lease-up expertise with Stonehenge’s 23Hundred at Berry Hill and North American Properties’ ParkCentral community in West End. Discover more at www.MatrixResidential.com.

Matrix Residential

23Hundred at Berry Hill

ParkCentral

We do the pretty stuff...

...and the not so pretty stuff

Office 615-754-1260Cell 615-294-3156

[email protected]

New Landscape Installation Existing Landscape Renovation Drainage Railroad Ties (New & Replacement) Seasonal Color Shrub and Tree Pruning Mowing Property Cleanup Fertilization Landscape Design Leaf and Debris Removal Irrigation Pesticide Pesticide Application Hardscape Design and Install

25+ years of Full Service Landscape MaintenanceLicensed and Certified for Pesticide/Herbicide/Insecticide Application

Office 615-754-1260 www.bradshawslandscaping.comCell 615-708-8307 [email protected]


Investing In Your FutureSPACE IS LIMITED | RESERVATIONS ARE REQUIREDNO CANCELLATIONS | NO REFUNDS

EDUCATIONAL OPPORTUNITIES

T H A N K Y O U T O O U R 2 0 1 4 S P O N S O R S !

Certified Pool Operator (CPO)April 10-11, 2014GNAA Training Room

Cost: $350

CAPSApril 14-18, 2014GNAA Training Room

Presented by: Doug Chasick

Cost: $1,400

HVAC/EPA CertificationThursday, May 8, 2014GNAA Training Room9:00 a.m. - 4:30 p.m.

Presented by: Phillip Waynick

Cost: $99

Fearless Public SpeakingTuesday, May 20, 2014GNAA Training Room8:30 a.m. - 12:00 p.m.

Presented by: Kitty Barry

Cost: $50

Congratulations to James Stafford from Iroquois Apartments for winning the 2014 CPO Scholarship!

12 GNAA NEWS & EVENTS

CONSTRUCTIONAND

REPAIR SERVICE, INC.

Locally Owned and Operated Since 1990

Commercial • Industrial • ResidentialFree inspection, consultation and recommendation

Nashville: 615-333-3653Fax: 615-333-6245Murfreesboro: 615-895-7042

399 Haywood LaneNashville, TN 37211

w w w . r e l i a b l e r o o f i n g . n e t

Eddie M. Patterson, Owner

Community Beautification – Overall community appearance Affordable Garden Mid Rise/High Rise

Best Flowers – Design, suitability to site Affordable Garden Mid Rise/High Rise

Best Maintenance Shop – Organization and safety

$60 separate entry fee or $250 to register for all categories.Community Name: _____________________________________________________

Authorized Representative: ______________________________________________

Phone ____________________ Email: ________________ Date _______________

# of Apt. Homes ________Community Age _______ Year Built _____

Total Amount $ _________ Remember to check all appropriate categories.

Please complete and return to: Greater Nashville Apartment Association, 2 International Plaza, Suite 201, Nashville, TN 37217 Phone 615-365-3047 Fax 615-365-3571 www.nashvilleaptasn.org

Best Clubhouse – Overall design, layout, furnishings & amenities Affordable Garden Mid Rise/High Rise

Best Pool – Overall swimming pool appearance Affordable Garden Mid Rise/High Rise

Best Model – Best design and decoration Affordable Garden Mid Rise/High Rise

2014 Beautification

1st, 2nd, 3rd place will be awarded for these categories:

Awards will be presented at the Greater Nashville Apartment Association Awards & Installation Banquet on November 22, 2014.

Be sure to mark all applicable categories for which you’d like to be judged.

One winner will be awarded for each category:

Register here:

Judging Dates: Last 2 weeks of June and 1st week of July

Education Conference educate • inspire • motivate

655 N. Main Street • Goodlettsville, TN 37072phone 615.873.4631 • fax 615.873.4634 • [email protected]

Restoring Nashville’s Multifamily One Community at a Time

Carole Connell & Melanie Boyles, Apartment Guide

Linda Page & Don Stephenson, Stewart’s Ferry; Jamie Ipock, Brandywine

Zach Beck & Brian Burris, APEX Billing Solutions

Jill Carpenter, Coinmach Laundry Services; Stacy Garcia, NTS Development Company

Janell Mayo, HD Supply; Angie Blood, Creekstone; Mindy Angst, Hillwood Pointe; Holly Michael; For Rent Media Solutions

Social Media WinnersDana Columbo, For Rent Media Solutions; Jill Carpenter, Coinmach Laundry Services

Minute To Win It Team LeadersLinda Brooks, Gross Builders; Nancy Morris, Freeman Webb Company; Tammy Lee, Riverstone Residential; Tracey Crowe, Blackstone-Lee

Diana English, HND Management, LLC; Kelly Crabtree, The Falls at 109; Kelly Lucky, BG Staffing

2014 Education Co-Chairs Kitty Barry, CLK Multi-Family Management, & Stacy Garcia, NTS Development Company, with GNAA staff, Daniel, Connie, Sarah, Diane & Laurie

2014 Education SponsorsBack row, L-R: Robert Griffin, Posey Supply Company, Inc.; Robb McDowall, RiteRug ; Stacy Garcia, NTS Development Company; Tommy Holt, The BellaScapes Group of Tennessee; Trish Beirne, HD Supply; Dave Amerman, Langley & Taylor Pool Corporation. Front row, L-R: Andy Yant, P.E.S.T., Inc.; Greg Gamble, L.I.C.R .A.-Nashville; Dwayne Rawls, Wheeler, Inc.; Jennifer Tardaguila, L.I.C.R .A.-Nashville; Caroline Barnes, Ferguson Enterprises

Cookie Face Challenge WinnerTabitha Albert, S&S Property Management, Inc.

A Bit Dicey Challenge WinnerBrent Hogue, Renovia Services

Paper Dragon Challenge WinnerThe Red Renegades

Shanda McDaniel, Ashwood Cove; Melanie Boyles, Apartment Guide; Barbara Brandon, British Woods; Tammie Hayes, Ashwood Cove; Megan Rohrer, The Knolls

Minute To Win It Overall WinnersThe Red RenegadesTeam Leader: Linda Brooks, Gross Builders

Minute To Win It Most Spirited TeamBlue Ribbon Racers

Minute To Win It Most Spirited

Individual Winners

Education Conference educate • inspire • motivate

655 N. Main Street • Goodlettsville, TN 37072phone 615.873.4631 • fax 615.873.4634 • [email protected]

Restoring Nashville’s Multifamily One Community at a Time

Carole Connell & Melanie Boyles, Apartment Guide

Linda Page & Don Stephenson, Stewart’s Ferry; Jamie Ipock, Brandywine

Zach Beck & Brian Burris, APEX Billing Solutions

Jill Carpenter, Coinmach Laundry Services; Stacy Garcia, NTS Development Company

Janell Mayo, HD Supply; Angie Blood, Creekstone; Mindy Angst, Hillwood Pointe; Holly Michael; For Rent Media Solutions

Social Media WinnersDana Columbo, For Rent Media Solutions; Jill Carpenter, Coinmach Laundry Services

Minute To Win It Team LeadersLinda Brooks, Gross Builders; Nancy Morris, Freeman Webb Company; Tammy Lee, Riverstone Residential; Tracey Crowe, Blackstone-Lee

Diana English, HND Management, LLC; Kelly Crabtree, The Falls at 109; Kelly Lucky, BG Staffing

2014 Education Co-Chairs Kitty Barry, CLK Multi-Family Management, & Stacy Garcia, NTS Development Company, with GNAA staff, Daniel, Connie, Sarah, Diane & Laurie

2014 Education SponsorsBack row, L-R: Robert Griffin, Posey Supply Company, Inc.; Robb McDowall, RiteRug ; Stacy Garcia, NTS Development Company; Tommy Holt, The BellaScapes Group of Tennessee; Trish Beirne, HD Supply; Dave Amerman, Langley & Taylor Pool Corporation. Front row, L-R: Andy Yant, P.E.S.T., Inc.; Greg Gamble, L.I.C.R .A.-Nashville; Dwayne Rawls, Wheeler, Inc.; Jennifer Tardaguila, L.I.C.R .A.-Nashville; Caroline Barnes, Ferguson Enterprises

Cookie Face Challenge WinnerTabitha Albert, S&S Property Management, Inc.

A Bit Dicey Challenge WinnerBrent Hogue, Renovia Services

Paper Dragon Challenge WinnerThe Red Renegades

Shanda McDaniel, Ashwood Cove; Melanie Boyles, Apartment Guide; Barbara Brandon, British Woods; Tammie Hayes, Ashwood Cove; Megan Rohrer, The Knolls

Minute To Win It Overall WinnersThe Red RenegadesTeam Leader: Linda Brooks, Gross Builders

Minute To Win It Most Spirited TeamBlue Ribbon Racers

Minute To Win It Most Spirited

Individual Winners


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SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY

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9

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*at GNAA officeapril

Easter

NASHVILLE

. . . a turn key company thatcan fit all of your property needs.

CARPET CLEANING HOUSECLEANING PAINT/DRYWALL

F U L L S E R V I C E C O M P A N Y - Restorat ion Company ( Fi r e, Wa t e r, W i n d, S m o ke D a m a g e,

M o l d Re m e d i a t i o n , B i o - H a z a r d Wa s t e C l e a n u p / D i s p o s a l ) as wel l as a Turn Key Ser vice for your ever yday needs.

3 2 8 3 F R A N K L I N L I M E S T O N E R O A D

N A S H V I L L E , T N 3 7 2 1 7

( 6 1 5 ) 3 6 0 - 0 0 7 9 P H

Education Committee*9am

Associates LuncheonHermitage House11:30am

News & Events Committee*9am

Golf Committee*9am

Managers Luncheon*12pm

CPO*8am - 5pm

CPO*8am - 5pm

CAPS*9am - 5pm

CAPS*9am - 5pm

CAPS*9am - 5pm

Maintenance LuncheonHermitage House12pm

CAPS*9am - 5pm

Board of Directors*10am

CAPS*9am - 5pm

Membership Connection*11:30am


MANAGERS NEWS APRIL LUNCHEON

What’s Hot! Trending Into 2014 When: WEDNESDAY, APRIL 9 | 12:00 P.M.

Where: GNAA | TWO INTERNATIONAL PLAZA, SUITE 201 | NASHVILLE, TN 37217

Presented by: SARINA F. WALKER, PROJECT DESIGNER, INTERIOR DESIGN SERVICES, INC.

Special Thanks to our Sponsors:Law Office of Hall & Sitler | MidSouth Construction

Reservations are required by phone (615) 365-3047, by fax to (615) 365-3571, or by email to [email protected]. Reservation forms can be obtained at our website, www.nashvilleaptasn.org/events.Associate members will be required to pay $20 at the door. RESERVATIONS MUST BE MADE.Any reservations not cancelled 3 days prior to the event will also be billed to your account.

MANAGERS NEWS MARCH MEETING HIGHLIGHTS

Jack Abernathy, Affiliated Creditors, Inc.; Horace Wilkinson, Class Action; Loyd Owen, Bug Solutions

Barbara Haynes & Rebecca Britt, Biltmore Place

Linda Mason & Gwen Gregory, Continental Property Management

Stephanie Griffin, Any Body Fitness; Nina Mays-Hooks, MAA

Matt Phifer, CORT, Marisa Macri, MM Promotions

Shelley James, Joslin Hobart & Tammy Lee, Riverstone Residential

Bret Marchbanks, Riverstone Residential; Stacy Sparkman, Bell Partners, Inc.

Nina Mays-Hooks & Lauren Hartstern, MAA

Rusty Guilliams, Oakwell Farms; Sharon Tomlin, ABC Carpet; Stacy Garcia, NTS Development Company; Barbara Haynes, Biltmore Place


Ten Proven Strategies to Help Secure Your Financial Future

When: WEDNESDAY, APRIL 2 | 11 :30 A.M.

Where: HERMITAGE HOUSE SMORGASBORD 3131 LEBANON ROAD | HERMITAGE, TN 37076 | 615.883.9525

Cost: $20 PER PERSON

Presented by: RICK BRANDON, CFP, INNOVATION FINANCIAL GROUP

Reservations are required by phone (615) 365-3047, by fax to (615) 365-3571, or by email to [email protected]. Reservation forms can be obtained at our website, www.nashvilleaptasn.org/events.Associate members will be required to pay $20 at the door. RESERVATIONS MUST BE MADE.Any reservations not cancelled 3 days prior to the event will also be billed to your account.

ASSOCIATES NEWS APRIL LUNCHEON

Moments With May

Experts in

bathtubs and

countertops

restoration

Before you get going on your remodel, Get A Grip. Call us today!

3 year warranty 24/48 Service

615772.3234getagripinc.com

“Well, duh!”


Splish Splash: Getting Your Pools In Tip-Top Shape for Summer

Special Thanks to our Sponsors:HD Supply | Hog Wild Carpet Care | L.I.C.R.A.-NashvilleSherwin Williams - Floor Covering

When: WEDNESDAY, APRIL 16 | 12:00 P.M.

Where: HERMITAGE HOUSE SMORGASBORD 3131 LEBANON ROAD | HERMITAGE, TN 37076 | 615.883.9525

Presented by: DAVE AMERMAN, LANGLEY & TAYLOR POOL CORPORATION

MAINTENANCE NEWS APRIL LUNCHEON

Reservations are required by phone (615) 365-3047, by fax to (615) 365-3571, or by email to [email protected]. Reservation forms can be obtained at our website, www.nashvilleaptasn.org/events. Associate members will be required to pay $20 at the door. RESERVATIONS MUST BE MADE. Any reservations not cancelled 3 days prior to the event will also be billed to your account.

MAINTENANCE NEWS MARCH MEETING HIGHLIGHTS

Don, HD Supply; Cowboy, Views of Brentwood

Larry, Ronnie & Leo, The Overlook

Trish, HD Supply; Diane, Eleven North Jim, HVAC Techline; Brian, The Ridge at Green Haven

Jeff, Reliable Roofing , Construction & Repair Service; Pete, Starline; Rene, Meadowood Village; Randy, Massman Manor; Pablo, Starline; Ron, Biltmore Place; Bryan, Meadowood

Village; Scott, Oakwell Farms; Dantonio, Stoneridge Farms at The Hunt Club; Noel, Associa Morris Property Management, Inc.

Mark, Jimmy, Robert & Shane, NTS Development Company

Diane, Eleven North; Patrick, Stewart’s Ferry

Maintenance Mania Photo Spread

NATIONAL CHAMPIONSHIP QUALIFYING PROGRAM 1st Place Overall Austin Williams, Farms at Cool Springs 2nd Place Overall Chris Mason, Farms at Cool Springs 3rd Place Overall James Perry, Farms at Cool Springs 4th Place Overall D J Hamilton, Nashboro Village 5th Place Overall Rusty Guilliams, Oakwell Farms 6th Place Overall Brian Kemp, The Ridge at Green Haven 7th Place Overall Tim Westmoreland, The Falls at 109 8th Place Overall Oscar Valenzuela, Whispering Hills 9th Place Overall Robert Christian, NTS Development Company 10th Place Overall Vance Morrison, Vita Property Management GroupWATER HEATER 1st Place Wayne Paramore, Poplar Village 2nd Place Jeff Becker, Stewarts Ferry 3rd Place Oscar Valenzuela, Whispering HillsFAUCET 1st Place Joseph Newman, Hickory Pointe 2nd Place D J Hamilton, Nashboro Village 3rd Place James Perry, Farms at Cool SpringsTOILET 1st Place Brandon Center, Dominion House 2nd Place Chris Mason, Farms at Cool Springs 3rd Place Jeff Rueff, Crossings of BellevueICEMAKER 1st Place Tim Westmoreland, The Falls at 109 2nd Place Brian Kemp, The Ridge at Green Haven 3rd Place Jonathan High, Chimney TopFIRE-CO SAFETY 1st Place Austin Williams, Farms at Cool Springs 2nd Place Chris Mason, Farms at Cool Springs 3rd Place Vance Morrison, Vita Property Management GroupKEY CONTROL 1st Place Austin Williams, Farms at Cool Springs 2nd Place Brian Kemp, The Ridge at Green Haven 3rd Place Chris Mason, Farms at Cool SpringsCEILING FAN 1st Place Chris Mason, Farms at Cool Springs 2nd Place Austin Williams, Farms at Cool Springs 3rd Place Rusty Guilliams, Oakwell FarmsRACE CAR 1st Place D J Hamilton, Nashboro Village 2nd Place Chris Mason, Farms at Cool Springs 3rd Place Austin Williams, Farms at Cool Springs

Maintenance Mania a Huge Success!

Jimmy & Stacy, Elite Flooring ; Paul, MidSouth Construction Stanley, Shanda, Henry, Tammie & Donn, Freeman Webb Companies Amanda, Steve, Renee, She’lab & Karoline, Vita Property Management Group

Jerry & Annie, Sharp & Robbins Construction, LLC

2014 Maintenance Mania Sposors

Jerry, Annie & Chris; Sharp & Robbins Construction, LLC; Shane & Mark, NTS Development Company

Tyler, Sherwin Williams-Paint Division; Heather, Nicolle, Bailey & Chari, Lincoln Property Company

2014 Maintenance Committee

Rebecca, Biltmore Place; Tammy, Riverstone Residential

First Place OverallAustin, Farms at Cool Springs; Kirby, Freeman Webb Companies

NATIONAL CHAMPIONSHIP QUALIFYING PROGRAM 1st Place Overall Austin Williams, Farms at Cool Springs 2nd Place Overall Chris Mason, Farms at Cool Springs 3rd Place Overall James Perry, Farms at Cool Springs 4th Place Overall D J Hamilton, Nashboro Village 5th Place Overall Rusty Guilliams, Oakwell Farms 6th Place Overall Brian Kemp, The Ridge at Green Haven 7th Place Overall Tim Westmoreland, The Falls at 109 8th Place Overall Oscar Valenzuela, Whispering Hills 9th Place Overall Robert Christian, NTS Development Company 10th Place Overall Vance Morrison, Vita Property Management GroupWATER HEATER 1st Place Wayne Paramore, Poplar Village 2nd Place Jeff Becker, Stewarts Ferry 3rd Place Oscar Valenzuela, Whispering HillsFAUCET 1st Place Joseph Newman, Hickory Pointe 2nd Place D J Hamilton, Nashboro Village 3rd Place James Perry, Farms at Cool SpringsTOILET 1st Place Brandon Center, Dominion House 2nd Place Chris Mason, Farms at Cool Springs 3rd Place Jeff Rueff, Crossings of BellevueICEMAKER 1st Place Tim Westmoreland, The Falls at 109 2nd Place Brian Kemp, The Ridge at Green Haven 3rd Place Jonathan High, Chimney TopFIRE-CO SAFETY 1st Place Austin Williams, Farms at Cool Springs 2nd Place Chris Mason, Farms at Cool Springs 3rd Place Vance Morrison, Vita Property Management GroupKEY CONTROL 1st Place Austin Williams, Farms at Cool Springs 2nd Place Brian Kemp, The Ridge at Green Haven 3rd Place Chris Mason, Farms at Cool SpringsCEILING FAN 1st Place Chris Mason, Farms at Cool Springs 2nd Place Austin Williams, Farms at Cool Springs 3rd Place Rusty Guilliams, Oakwell FarmsRACE CAR 1st Place D J Hamilton, Nashboro Village 2nd Place Chris Mason, Farms at Cool Springs 3rd Place Austin Williams, Farms at Cool Springs

Maintenance Mania a Huge Success!

Jimmy & Stacy, Elite Flooring ; Paul, MidSouth Construction Stanley, Shanda, Henry, Tammie & Donn, Freeman Webb Companies Amanda, Steve, Renee, She’lab & Karoline, Vita Property Management Group

Jerry & Annie, Sharp & Robbins Construction, LLC

2014 Maintenance Mania Sposors

Jerry, Annie & Chris; Sharp & Robbins Construction, LLC; Shane & Mark, NTS Development Company

Tyler, Sherwin Williams-Paint Division; Heather, Nicolle, Bailey & Chari, Lincoln Property Company

2014 Maintenance Committee

Rebecca, Biltmore Place; Tammy, Riverstone Residential

First Place OverallAustin, Farms at Cool Springs; Kirby, Freeman Webb Companies


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LOCAL: (615) 360-2118 TOLL FREE: (855) 264-5667

WWW.MARKRAFT.COM

Granite Tops

Laminate Tops

Cultured Marbles

Dwayne Rawls(615) 860-5411 • Mobile 533-8474

Fax 860-1004

Wheeler, Inc.3868 Dickerson Pike, Suite 200 • Nashville, TN 37207

Professional Service with a Personal Touch

Law Office

M. Wesley Hall III

Eric W. Sitler

of counsel

Nathan C. LybargerThomas Patrick Wall III

Charlotte L. Rhodes

223 Madison Street • Suite 212 • Madison, TN 37115

615 .868 .4101 • Fax 615 .868 .3893


NEW MEMBERS

MANAGEMENT COMPANIESOakPoint Properties Amber Barron5314 Maryland Way, Suite 110Brentwood, TN [email protected]

APARTMENT COMMUNITIES The Flats at Taylor PlaceSarah Loggins1515 5th Ave. N.Nashville, TN 37208282 apartment homes [email protected] Partners, LLC

RollingwoodKim Tucker100 Rollingwood Dr.Lebanon, TN 37087154 apartment homes615-453-0686FAX 615-453-0687rollingwoodmanager@agpmmanager.comwww.rollingwoodapts.comAGPM Tennessee, LLC

ASSOCIATESA Clean MessJennifer Battle207 Arkow Ln.Murfreesboro, TN [email protected] services for offices, make ready, common areas, new construction & rehabilitated areas

ACT SecurityJoel Hill511 Fairground Ct.Nashville, TN [email protected] www.actsecurity.netAlarm systems, fire alarm inspections, fire alarm systems, gate/access control system, security services

American Utility Management (AUM)Kirk Downey333 E. Butterfield Rd.Lombard, IL 60148205-283-1831FAX [email protected] resident utility billing, energy management, invoicing process

Greenhills Plumbing, Inc.Mark Wood905 E. Old Hickory Blvd. Madison, TN 37115615-383-3339FAX [email protected], leak detection, HVAC, gas mechanical, drain cleaning & hydro jetting

GSG Computers, Inc.Chris Good698 W. Main S.Hendersonville, TN 37075615-826-0017Cell [email protected]@gsgcomputers.comComputer consulting, computer hardware & internet services

Milosi Landscape Co. Shannon WarnerPO Box 2147Hendersonville, TN 37077615-264-0577swarner@milosilandscape.comwww.milosilandscape.comFull service landscaping, installation, design & maintenance

Nashville BootingJerry Nettles1300 Division St., Suite 209Nashville, TN [email protected] enforcement

Nashville Contractor ServicesRichard Hardaway, Charles Daly4541 Andrew Jackson Pkwy.Hermitage, TN [email protected] cleaning/repairs, housekeeping, painting & landscaping

Protect Security and Body GuardingDemetrius Tucker1607 7th Ave. N. #128Nashville, TN [email protected], patrol, body guarding, alarms & consulting

R&R PavingRichard Stanley271 Old Shackle IslandHendersonville, TN 37075615-824-6590FAX 615-822-4299Paving, seal coating, parking lot maintenance, concrete, repair work

Renovat AllCarlos deSouza 1600 Pearcy St.La Vergne, TN [email protected], siding, A/C & landscape design


Are you in need of a REPLACEMENTwhile your leasing agent is on vacation?

Are you in the PROCESS OF HIRING and find yourself short-handed?

Is your leasing agent OUT OF THE OFFICEdue to sickness or a long-term leave?

APARTMENT STAFFINGC A N H E L P Y O U

We have several highly experienced leasing consultants, assistant managers, managers, maintenance personnel and groundskeepers available for temporary and permanent full-time and part-time positions in the Metro Nashville area.

We carefully screen our applicants to meet the needs of each individual apartment community. Our goal is to help you and your property function smoothly, organized and pro�tably during this time.

Short or Long Term Temporary PlacementPermanent Full Time Placement • Shopping Services

100% Satisfaction Guaranteed

399-4747 fax 399-0888

Monday-Friday 9-6VI DOZIER,

Owner/Operator

MANAGEMENT Pool Staffing Services Certified Lifeguards + Monthly Skill Reviews Facility Specific Check-In & Maintenance Policies

MAINTENANCE Highly Trained Maintenance Pool Technicians Health Inspection Ready At All Times Quality Controls To Assure Peak Operating Capacity

CONSTRUCTION All Aspects of Pool Construction Re-plastering Tile, Concrete & Mechanical Systems

SERVICE Motors, Pumps, Valves, Light Fixtures Re-plumbing Your VGB Experts!

PROGRAMS Swim Lessons Swim Team Neighborhood Parties

CHEMICALS Offering the Best Chemicals To Keep Your Pool Safe & Sanitary

615.244.9008www.LangleyAndTaylor.com

2014 Trade ShowJuly 17th 20144:00 p.m. – 8:00 p.m.Gaylord opryland resort & Convention Centerryman exhibitor hall


The PulseMEMBERSHIP MIXER

Erin Stanley & Richard Stanley, R&R Paving ; Wanda Niec, RentDebt Automated Collections

Andrew Klahn, Lighthouse Property Management Group, LLC; Pam Lavender, For Rent Media Solutions

Jack Abernathy, Affiliated Creditors, Inc.; Kelly Lucky, BG Staffing

Bryan Lowery, Blackstone-Lee; Mindy Angst, Hillwood Pointe; Tracey Crowe, Blackstone-Lee

Shawn Blue, Traci Blue, Tom Blue & Chris Huff, Sweetwater Pools of Nashville

Terron Mercer & Dana Mercer, L.I.C.R .A.-Nashville

Cheryl Anderson, Bradford Woods; Angie Blood, Creekstone

Vi Dozier & Dee Harding , Apartment Staffing

Gary Rubenstein, Schulman, Leroy & Bennett, P.C.; Abby Wittenmeier & Alicia Jones, Chelsea Place

Shenna Bonner, The Lexington; Mark Darnell, Apartments.com

Jordan Isbell, Lee Quinlan, Susie Tiskiewie, Kiaya Sutton & Shenna Bonner, The Lexington

Erick Rocha, Bradford Woods; Mindy Angst, Hillwood Pointe, Tracey Crowe, Blackstone-Lee

Brent Hogue, Renovia; Tyler Ellis, Sherwin Williams-Paint Division

Penny Rawls, Penny Rawls Photography; Dwayne Rawls, Wheeler, Inc.

Gionna Pitrone, Brittany Crowder, Meredith Dixon & Lesley Galloway, NTS Development Company

Holly McKinney, Eleven North; Annie Parrish, Sharp & Robbins Construction, LLC; Jenny Wallen, Eleven North

HEALTHCARE | EDUCATION | RESIDENTIAL PROPERTY MANAGEMENT | COMMERCIAL PROPERTY MANAGEMENT | FACILITIES

MAINTENANCE | INSTITUTIONAL | HOSPITALITY | HEALTHCARE | EDUCATION | RESIDENTIAL PROPERTY MANAGEMENT

| COMMERCIAL PROPERTY MANAGEMENT | FACILITIES MAINTENANCE | INSTITUTIONAL | HOSPITALITY | HEALTHCARE |

EDUCATION | RESIDENTIAL PROPERTY MANAGEMENT | COMMERCIAL PROPERTY MANAGEMENT | FACILITIES MAINTENANCE

| INSTITUTIONAL | HOSPITALITY | HEALTHCARE | EDUCATION | RESIDENTIAL PROPERTY MANAGEMENT | COMMERCIAL

PROPERTY MANAGEMENT | FACILITIES MAINTENANCE | INSTITUTIONAL | HOSPITALITY | HEALTHCARE | EDUCATION |

RESIDENTIAL PROPERTY MANAGEMENT | COMMERCIAL PROPERTY MANAGEMENT | FACILITIES MAINTENANCE | INSTITUTIONAL

| HOSPITALITY | HEALTHCARE | EDUCATION | RESIDENTIAL PROPERTY MANAGEMENT | COMMERCIAL PROPERTY MANAGEMENT

| FACILITIES MAINTENANCE | INSTITUTIONAL | HOSPITALITY | HEALTHCARE | EDUCATION | RESIDENTIAL PROPERTY

MANAGEMENT | COMMERCIAL PROPERTY MANAGEMENT | FACILITIES MAINTENANCE | INSTITUTIONAL | HOSPITALITY |




























| HOSPITALITY | HEALTHCARE | EDUCATION | RESIDENTIAL PROPERTY MANAGEMENT | COMMERCIAL PROPERTY MANAGEMENT 13 LOCATIONS ACROSS NASHVILLE TO SERVE YOU(888) 334-0004 • FERGUSON.COM

©2014 Ferguson Enterprises, Inc.

Rely on us for the products you rely on. We’re Ferguson, and we’re ready to prove it to you.

We’ve spent over 60 years perfecting our

process and product offerings, while building

a coast to coast supply chain that ensures

we get our customers what they need, when

they need it. With a commitment to tailored,

one-on-one customer service you might

not expect from a company of our size,

we’re hoping you’ll choose us to become

your preferred Maintenance, Repair and

Operational Supplier.

� Request a copy of the full Facilities Supply Catalog!

Two International PlazaSuite 201Nashville, TN 37217615-365-3047 615-365-3571www.nashvilleaptasn.org

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PAIDNashville, TN

Permit No. 380

Documents

April 2014 Matrix Residential