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Masters

ADM 510ADM 510ADM 510ADM 510 Applied Management Concepts

Student Guide

Content Editor: Charles E. Roome II, MS College of Adult and Professional Studies

School of Business and Leadership © 9/1/2009

ADM 510 SG 2

INFORMATION

IWU ADDRESS Indiana Wesleyan University

1900 W. 50th St.

Marion, IN 46953

IWU CAPS ADMINISTRATIVE OFFICES PHONE NUMBERS Departments/Sites Phone Number FAX Number Front Desk

CAPS 1-800-621-8667

Student Services Ext. 2359 1-765-677-2380

Academics Ext. 2345 1-765-677-1464

Electives Ext. 2343 1-765-677-1464

Textbook

Distribution

Ext. 2854 1-765-677-2650

Financial Aid Ext. 2516 1-765-677-2030

Library 1-800-521-1848 1-765-677-2767

Indiana Marion 1-800-621-8667 1-765-677-2350

Indianapolis

North

1-800-621-8667 1-317-574-3980

Indianapolis

West

1-800-621-8667 1-317-574-3980

Shelbyville 1-800-621-8667 1-317-392-5180

Columbus 1-800-621-8667 1-812-376-7346

Kokomo 1-800-621-8667 1-765-868-7305

Fort Wayne 1-800-621-8667 1-260-436-7874

Indiana

Northwest

Merrillville 1-800-621-8667 1-219-769-5100

Ohio Cleveland 1-800-621-8667

X6160

1-216-525-6169 1-216-525-6160

Cincinnati 1-866-IWU-4-YOU 1-513-881-3616 1-513-881-3600

Dayton 1-866-IWU-4-YOU 1-937-298-4406 1-937-298-4401

Kentucky Lexington 1-866-IWU-4-YOU 1-859-519-3000

Louisville 1-800-IWU-4-YOU 1-502-261-5009 1-502-261-5000

IWU WEB LINKS

CAPS Bulletin http://caps.indwes.edu/bulletin.htm

End of Course Survey Distributed to students via email or onsite

APA Guide http://www.indwes.edu/ocls/apa/APAReferences6e.pdf

Library http://www.indwes.edu/ocls

Electives http://caps.indwes.edu/electives

Regional Sites http://caps.indwes.edu/locations

John C. Maxwell, ed., Maxwell Leadership Bible, Second Edition © 2002, 2007,

Maxwell Motivation, Inc. Scripture taken from the New King James Version. Copyright

© 1982 by Thomas Nelson, Inc. Used by permission. All rights reserved.

ADM 510 SG 3

TABLE OF CONTENTS

INTRODUCTION ...................................................................................................................... 5

COURSE DESCRIPTION 5

COURSE OVERVIEW 5

COURSE OBJECTIVES 5

INDIANA WESLEYAN UNIVERSITY MISSION STATEMENT 6

INDIANA WESLEYAN UNIVERSITY VALUES 6

INDIANA WESLEYAN UNIVERSITY VISION 6

INDIANA WESLEYAN UNIVERSITY CHARGE 6

ACADEMIC HONESTY STATEMENT ................................................................................. 7

APA Writing Style Quick Guide ............................................................................................... 8

COURSE RESOURCES .......................................................................................................... 12

REQUIRED STUDENT RESOURCES 12

ONLINE RESOURCES 12

MEANS OF ASSESSMENT .................................................................................................... 13

SUMMARY OF ASSIGNMENTS AND WEIGHTS 13

OFFICIAL GRADING SCALE 13

CONCEPT MAP ...................................................................................................................... 15

WORKSHOP ONE .................................................................................................................. 17

FAITH AND LEARNING 17

WORKSHOP OBJECTIVES 17

WORKSHOP ASSIGNMENTS 18

WORKSHOP TWO ................................................................................................................. 19




WORKSHOP THREE ............................................................................................................. 21




WORKSHOP FOUR ................................................................................................................ 23




WORKSHOP FIVE ................................................................................................................. 25

ADM 510 SG 4




WORKSHOP SIX .................................................................................................................... 27




PROJECT TEAM PEER EVALUATION FORM ................................................................ 29

ADM 510 SG 5

INTRODUCTION

COURSE DESCRIPTION This course examines the philosophy and practice of managing organizations and their

subunits in the context of a rapidly changing environment. Course focus will be upon

management and leadership philosophies, the structure, design, and operation of

organizations, and the management of individuals within organizations. Topics covered

will include leadership, change processes, team building, motivation, decision-making,

and diversity.

COURSE OVERVIEW

Applied Management Concepts is a six week course of study that surveys the practice of

leading and managing organizations and their subunits in the context of a rapidly

changing contemporary environment. The course will weave together a study of classical

management theory, organizational culture, operations management, applied company

cases, personal profiles, and Biblical principles, which will allow students to have a firm

grip on foundational management theory and a diverse view of various Applied

Management Concepts. Students should come away from Applied Management Concepts

confident and equipped to develop their own leadership and management styles. In

addition, students should be able to make decisions based upon an understanding of

Biblical principles for the workplace.

COURSE OBJECTIVES

Upon successful completion of this course, students should be able to:

1. Understand and be able to apply the concept of servant leadership 2. Explain the managerial functions.

3. Define an organization's mission, vision, and goals.

4. Comprehend decision making from a Christian worldview.

5. Understand the personality traits of the manager.

6. Summarize how to manage the diverse workforce.

7. Describe various theories of motivation.

8. Identify different approaches to organizational control and evaluation. 9. Explain the importance of technology and the information age to organizations.

10. Name various approaches to quality and efficiency.

11. Describe the concept of competitive advantage.

12. Give examples of the changing global environment.

ADM 510 SG 6

INDIANA WESLEYAN UNIVERSITY MISSION STATEMENT

Indiana Wesleyan University is a Christ-centered academic community committed to

changing the world by developing students in character, scholarship, and leadership.

INDIANA WESLEYAN UNIVERSITY VALUES

The primary value for Indiana Wesleyan University is Christ likeness. The challenge to

follow Christ compels us to pursue a personal and professional lifestyle of:

• Commitment;

• Leadership;

• Service;

• Stewardship;

• Innovation;

• Diversity.

INDIANA WESLEYAN UNIVERSITY VISION

We seek to be a premier university changing the world for Christ.

INDIANA WESLEYAN UNIVERSITY CHARGE

Indiana Wesleyan University will prepare each student to become a world changer. We

will accomplish this by drawing students into an integrated experience of intellectual

challenge, spiritual growth, and leadership development. Thus we will:

• call students to Christian character;

• expect academic excellence;

• equip them for success in their vocation;

• mentor them for leadership; and

• prepare them for service.

ADM 510 SG 7

ACADEMIC HONESTY STATEMENT

Cheating is defined in IWU’s CAPS Bulletin (see link below) as: “. . . submitting work for

academic evaluation that is not the student’s own, copying answers from another student during

an examination, using prepared notes or materials during an examination, or other

misrepresentation of academic achievement submitted for evaluation and a grade” (CAPS

Bulletin, 2008).

Students must understand the difference between cheating and collaboration. There are many

instances in which students are directed or permitted to collaborate with, or assist, one another on

certain assignments. The product of these efforts is not cheating. Neither is it cheating to ask

another student for assistance in understanding how to solve a problem or to understand a course

concept, and to use that information to independently complete and submit the required

assignment. It is cheating to copy the work of another student and to submit it under the pretext of

having been independently produced.

Plagiarism is defined in the CAPS Bulletin (see link below) as: “To plagiarize is to include

someone else’s writing, information, or idea in a paper and fail to acknowledge what you took by

indicating whose work it is” (CAPS Bulletin, 2008). Plagiarism is considered cheating and applies

to all forms of intellectual property. According to the Publication Manual of the American

Psychological Association (2001), which is also referred to as APA, “Each time you paraphrase

another author (i.e., summarize a passage or rearrange the order of a sentence and change some of

the words), you will need to credit the source in the text” (p. 349). Even when you use other

people’s thoughts or concepts without crediting them as the source then you have stolen their

intellectual work.

It is not plagiarism to quote material from a book, article, or web site as long as the author or

source of the material is properly cited. Similarly, it is not plagiarism to copy a chart or a diagram

from such a source, as long as the source is clearly credited. It is plagiarism to copy verbatim or

closely paraphrase a chart or illustration, or material from any book, article, or web site without

clearly identifying the source from which it was obtained.

A general rule of thumb for course assignments: quoted or paraphrased material with cited

references should not exceed 25% of an assignment; 75% of an assignment should consist of your

own words, thoughts, and ideas. You are expected to give credit when borrowing, quoting, or

paraphrasing, using appropriate in-text citations and a Reference List.

At the discretion of the university and/or your facilitators, students may be required to submit

assignments electronically as a Word document, which may be electronically scanned to detect

plagiarism.

For further information on IWU’s Honesty/Cheating Policy, visit this site:

http://caps.indwes.edu/Bulletin/HTML/academicinfo.html#honesty

References

CAPS bulletin. (2008). Retrieved from: http://caps.indwes.edu/Bulletin/0809/

Publication manual of the American Psychological Association (5th ed.). (2001). Washington, DC:

American Psychological Association.

ADM 510 SG 8

APA Writing Style Quick Guide

In-Text Citation in APA (PHRG*, Section 67a)

Direct Quotes: When directly quoting a source (word for word), use quotation marks,

and give the author, year, and page numbers in parentheses:

Example: Various scholars have noted, “the APA writing style is used primarily in the various

disciplines of the social sciences” (Smith & Jones, 2004, p.15).

• NOTE: If there is no author, then use the first few words of the title, the year, and pagination.

The title words are capitalized and set off with quotation marks for an article and italics for a

book. (“Fun with Writing in APA,” 2008).

• Display a quotation of 40 or more words in a freestanding indented block of typewritten lines.

Omit the quotation marks. Start on a new line, and indent the block a half inch from the left

margin. If there are additional paragraphs with the quotation, indent the first line of each an

additional half inch. The entire quotation should be double-spaced. The parenthetical

information for citing is outside the punctuation of the block quote.

• When quoting from a non-paginated source (e.g. web pages, non PDF), use a paragraph

marking and/or section marking.

Direct Quotes: When the author is not mentioned in what you write, provide the name

and year separated by a comma and page if available in a parenthetical phrase. NOTE: a

web page probably won’t have a page numbering:

Example: “The APA writing style is used predominately in the social sciences” (Smith &

Jones, 2004, p. 45).

Example: Smith and Jones (2004) stated that “the APA writing style is used predominately in

the social sciences” (p. 45).

NOTE: If no author is listed for a cited work, use the first words of the title and the year.

Paraphrasing (restatement of the original work): It is important when paraphrasing to

completely restate the idea, concept or fact. There are several ways to show an in text

citation for a paraphrase.

Example: According to Smith and Jones (2004), the APA writing style is used predominately in

the fields that represent the social sciences.

Example: According to Smith and Jones in their 2004 work on APA, this style is used

predominately in the social sciences.

Example: APA writing style is used predominately in the fields that represent the social

sciences (Smith & Jones, 2004).

The parenthetical phrase is considered part of the sentence. Note the 3rd example above.

In text Citations for Websites:

• In-text citations for information from websites include the author and creation date, if

available.

• If there is no author listed, use the organization. When there is no author or organization, use

the first few words from the title and the date.

• If there is no date evident, use (n.d.).

• For a more complete discussion and examples, see the APA Style web page:

http://www.apastyle.org/elecref.html or PHRG*.

ADM 510 SG 9

References in APA (PHRG*, Section 67c)

• It is a list of only the sources you actually cite or quote in the body of your paper.

• It is not a list of all sources you may have consulted in the research process.

• It is a separate listing at the end of your paper, which immediately follows the body of the

paper.

• The first line of the citation starts on the left margin. Each following line is indented half an

inch. The whole page is double-spaced.

• Titles of books, websites, titles of articles from journals/magazines are all in small case

except the first word, first word after a colon and any proper nouns.

• Titles of books, websites, journal titles and volumes are in italics.

The page has the title of: References

Jones, M., Jr., & Smith, J. (1997). Using APA at IWU. Marion, IN: Triangle.

Moe, M. (1998). Useful research strategies. Marion, IN: Triangle.

Format for Books (Hardcopy) (PHRG, 7th ed, section 67c, pp. 470-474, examples 1-21)

Last Name, Initial(s). (Copyright date). Title of book. City, State abbreviation: Publisher.

Last Name, Initial(s), & Last Name, Initial(s). (copyright date). Title of book: The subtitle. City,

State abbreviation: Publisher. [NOTE: use postal codes for state abbreviations]

Title of book at Indiana Wesleyan University. (copyright date). City, State abbreviation:

Publisher.

Format for Articles (Hardcopy) (PHRG section 67c, pp. 474-475, examples 16–24)

Last Name, Initial(s). (Date). Title of article. Journal/Magazine, Vol(iss), page numbers.

• Note that the journal title and volume number are both in italics.

• Use actual pagination, since you have the article in front of you, e.g., 39–46.

• Do not use p. or pp. unless citing a newspaper article.

• The issue number should be included, when available. It is in ( ), immediately

following the volume number, not italicized (see ex. 17).

References format for sources from electronic sources, updated with the addition of

the APA Style Guide to Electronic References (2007)

Articles that have an evident DOI (document object identifier or unique “address“ for each article, PHRG*, p. 476.)

• Always include the volume and issue number when available.

• Include page numbers, if available.

• The DOI is either a part of the database citation information or it is on the first page

of the scanned article.

• Although DOI is an acronym and is normally capitalized, APA does not. Place a

colon immediately after the DOI with no spacing either side of the colon. There is no

punctuation at the end. Example: doi:10.1982/1951-1976x-78

ADM 510 SG 10

Example:

Czernkowski, R., Mladenovic, R. A., Cousins, C., Gibson, R., & Howitt, G. (2003). The impact

of leadership style on student learning in a first-year accounting course. Asian Review of

Accounting, 11(1), 48-68. doi:10.1108/eb060762

[Note: Article obtained from Emerald Insight database. It was available in both HTML and PDF.]

Journal articles that do not have an evident DOI but are obtained from library

subscription databases, e.g. Business Source Premier, Academic OneFile, etc.

• Follow the same format as for a print article

• If the article is readily available in multiple databases, you do not have to include the

database name, however, if unsure, go ahead and include it but do not include a retrieval date.

Example:

Beil, C., & Knight, M. A. (2007). Understanding the gap between high school and college

writing. Assessment Update, 19(6), 6-8. Retrieved from Academic Source Premier

database.

Magazine/newspaper articles that do not have an evident DOI but are obtained

from library subscription databases, e.g. Business Source Premier, Wall Street

Journal Online, etc.

• Follow the same format as for a print article from the same source.

• If the article is readily available in multiple databases, you do not have to include the

database name, however, if unsure, go ahead and include it but do not include a retrieval date.

Example:

Serwer, A. (2008, November 24). The what-if scenario. Fortune, 158(10), 4.

Dvorak, P. (2007, November 5). Plain English gets harder in global era. Wall Street Journal, p.

B1. Retrieved from ProQuest Newspapers database.

Articles that are internet accessible articles, usually coming directly from the

publisher’s web site. (No password is required to access it.)

Example:

Roth, S. B. (2008, December web-only). Livid and afraid. Christianity Today. Retrieved from

http://www.ctlibrary.com/ct/2008/decemberweb-only/149-42.0.html

Online dictionary, encyclopedia or reference book article

Since these entries can sometimes change, always include your retrieval date.

Example:

Plagiarism. (2008). In Merriam’s Webster’s online dictionary. Retrieved December 9, 2008, from

http://www.merriam-webster.com/dictionary/plagiarism

ADM 510 SG 11

Websites

• If you are very sure the page will not change, then you do not have to include the retrieval

date. When unsure, go ahead and include it.

• If you cannot find a date for the web site, always include a retrieval date.

Example:

APA style. (2008). Retrieved December 9, 2008, from http://www.apastyle.org/

Wikipedia:

• is not viewed as an academic source and cannot be counted as a required source

• may be used for initial background information; if used, it must be cited

Other kinds of electronic sources

Published dissertation accessed from a database

Example:

Rauch, K. E. (2007). Servant leadership and team effectiveness: A study of industrial

manufacturing correlation. Retrieved from Dissertations & Theses database.

(AAT3320955)

Presentation slides

Example:

Indiana Wesleyan University, Off Campus Library Services. (2008). Completing your UNV111

assignment: Easy as 1,2,3! [PowerPoint slides]. Retrieved from

http;//www.indwes.edu/ocls/tutorials

Audio podcast

Example:

Kind, J. (2008). Critical evaluation of internet web sites. Podcast retrieved from

http://www.indwes.edu/ocls/online/business/adm201.html

References to page numbers/sections above are to the Prentice Hall Reference Guide.

Harris, M. (2008). Prentice Hall reference guide (3rd custom ed. for Indiana Wesleyan

University). New York: Pearson Custom Publishing.

Many more examples are given in the book as well as a sample paper done in APA writing style

in section 67.

When in doubt how to cite, call/email Off Campus Library Services.

800-521-1848 http://www.indwes.edu/ocls/oclsform.html

Examples provided by Off Campus Library Services.

ADM 510 SG 12

COURSE RESOURCES

REQUIRED STUDENT RESOURCES

Robbins, S. P. & Coulter, M. (2009).

Management (10th ed.). Upper

Saddle River, NJ: Prentice Hall.

(Shipped with ADM 508)

Maxwell, J. C. (Ed.). (2007). The Maxwell

leadership Bible (2nd ed.).

Nashville, TN: Thomas Nelson.

(Shipped with ADM 508)

Mastering management. [CD-ROM].

Version 1.0. (2002). Upper Saddle

River, NJ: Prentice Hall.

ONLINE RESOURCES

Management 10th ed. Companion Website:

http://www.pearsonhighered.com/robbins/

Instructions to Access Additional Resources:

Off Campus Library Services is your access to an academic library during your degree

program. You can access all online resources via the OCLS web site:

http://www.indwes.edu/ocls. Many more resources are available from OCLS by using the

online request form at http://www.indwes.edu/ocls/oclsform.html.

Go to the OCLS web page, take a couple of clicks and access several business-specific

databases (http://www.indwes.edu/ocls >> Links to Resources >> Locating Articles >>

Business). These include databases like General Business File ASAP, Business Source

Premier, Business & Company Resource Center, ValueLine, ReferenceUSA, Wall Street

Journal Online, etc. Many full text articles are available in these databases. You can

know exactly which newspapers/journals are available in full text, by using our journal

search engine. It is available by starting at the home page above, click on: Links to

Resources >> Search for Journal Titles at IWU. This IWU specific search engine gives

you access to journals available online or tells you which are only available from OCLS

(contact OCLS).

A valid IWU Library Access Number is required to use most of these resources. This 14-

digit number is available on your student ID card or by contacting OCLS. Reference

librarians are available to assist you with finding appropriate research materials.

ADM 510 SG 13

MEANS OF ASSESSMENT

SUMMARY OF ASSIGNMENTS AND WEIGHTS

Assignment Workshop Number Points Total Percentage

Individual Assignments:

Class Participation 1-6 6 20 120 12.0%

(3) Articles –

Servant Leadership

1 1 35 35 3.5%

Thesis & Research Questions –

Servant Leadership

2 1 75 75 7.5%

Mid-Term Exam 3 1 100 100 10.0%

Individual Paper –

Servant Leadership

4 1 250 250 25.0%

MBA Primer Submissions 2, 5 & 6 3 10 30 3.0%

SAL 3.4 Assessments 2, 5 & 6 3 10 30 3.0%

Can Go Presentation 6 1 100 100 10.0%

Project Team Assignments:

Project Team Case Studies 1, 2, & 5 3 40 120 12.0%

Can Go Team Paper 6 1 140 140 14.0%

Totals 1000 100%

OFFICIAL GRADING SCALE

The standardized grading scale provides a uniform foundation from which to assess

student performance.

Letter Grade GPA Points Percentage Actual Points

A 4.0 95 - 100 950 - 1000

A- 3.7 92 – 94.99 920 - 949

B+ 3.3 89 – 91.99 890 - 919

B 3.0 85 – 88.99 850 - 889

B- 2.7 82 – 84.99 820 - 849

C+ 2.3 79 – 81.99 790 - 819

C 2.0 75 – 78.99 750 - 789

C- 1.7 72 – 74.99 720 - 749

D+ 1.3 69 – 71.99 690 - 719

D 1.0 65 – 68.99 650 - 689

F 0.0 0 – 64.99 0 - 649

Accomplishment of the course objectives will be measured by graded assignments.

Students will be graded on the quality of participation in class discussions, on written

assignments and exams. Class discussions include general class discussions as well as

project team discussions. Written assignments comprise a research paper on Servant

Leadership -- including separate article submissions, a written thesis, and research

ADM 510 SG 14

questions -- case application responses, a mid-term exam, and a major team project. A

question and answer exam, covering concepts from the text, may be substituted for the

written mid-term exam.

Attendance Policy

Classes usually begin at 6 p.m. Students are expected to be present for all six workshops.

If a student misses more than 30 minutes of class time he or she will forfeit class

participation points for that workshop. Students must be present at least three hours per

workshop to be counted present. If a student misses more than two workshops, an “F”

will be recorded for the course. In this case, the student should officially withdraw from

the course via Student Services prior to the end of the course, and make up the course

with another core group.

Late Work Policy

All assignments must be submitted before class begins on the evening they are due. Late

or makeup assignments will not be accepted without prior permission. Students who are

absent from a session may e-mail assignments to the instructor date and time stamped no

later than 6 p.m. (or the starting time of the workshop) on the due date, to receive full

credit. For each day an assignment is late, 10% will be deducted from the points possible.

This policy is in effect unless modified by facilitator in writing.

ADM 510 SG 15

CONCEPT MAP

ADM 510 SG 16

ADM 510 SG 17

WORKSHOP ONE

Decision Making and Leadership

FAITH AND LEARNING

One of the main management principles we learn is that managers and leaders must base

their decisions upon ethical behavior. Great businesses are built on firm foundations, and

the classic parable about the need for a firm foundation is the story of the house built

upon the rock.

Matthew 7:24–27 (NKJV)

“Therefore whoever hears these saying of Mine, and does them, I will liken him to a wise

man who built his house on the rock: and rain descended, the floods came, and the winds

blew and beat on that house, and it did not fall, for it was founded on the rock.

But everyone who hears these sayings of Mine, and does not do them, will be like a

foolish man who built his house on the sand: and the rain descended, the floods came,

and the wind blew and beat on that house, and it fell. And great was its fall.”

WORKSHOP OBJECTIVES

At the completion of the workshop, the participant should be able to:

1. Distinguish between “management” and “leadership.”

2. Compare and contrast the early theories of leadership.

3. Describe the three major contingency theories of leadership.

4. Describe the characteristics and objectives of servant leadership. 5. Define and describe Servant Leadership. 6. Describe the eight steps in the decision-making process.

7. Explain three ways managers make decisions.

8. Classify decisions and decision-making conditions.

9. Describe different decision-making styles.

10. Discuss how biases affect decision-making.

11. Identify effective decision-making techniques.

ADM 510 SG 18

WORKSHOP ASSIGNMENTS

The following assignments should be completed prior to this Workshop:


1. Read Management Chapters 6 and 16.

2. Read Matthew 20:25-28 in the Maxwell Leadership Bible as well as the sidebar,

“Servanthood: Jesus Teaches That We Lead by Serving and Serve by Leading,” on

page 1207. Also, read “The Law of Intuition: Discernment Comes Before Decision,”

on page 515.

3. Use OCLS library resources to obtain three articles on Servant Leadership. At least

one should be from a peer reviewed journal. Summit a cover page and a references

page listing the three articles, in proper APA format. These articles comprise the

initial research necessary for the Servant Leadership research paper assignment due

in workshop 4. During class, be prepared to discuss the following: What is Servant

Leadership? Why is it different from other leadership models? Who do you think

exemplifies Servant Leadership? (*A good database to use for this search is, Emerald

Insight. Search by using quotation marks around the term, “servant leadership.” All

the journals indexed in this database are peer-reviewed journals.)

Project Team Assignment:

1. Discuss and prepare written answers to the Case Application questions for “Designing for Dollars” on page 140-141. The paper should be 2-3 pages in length

and formatted in proper APA, i.e. cover page, references page, full written paragraphs

(no bullets or numbered lists).

ADM 510 SG 19

WORKSHOP TWO

Planning and Strategy

FAITH AND LEARNING

Genesis 41:33–40 (NKJV)

“And now let Pharaoh look for a discerning and wise man and put him in charge of the

land of Egypt. Let Pharaoh appoint commissioners over the land to take a fifth of the

harvest of Egypt during the seven years of abundance. They should collect all of the food

of these good years that are coming and store up the grain under the authority of Pharaoh,

to be kept in the cities for food. This food should be held in reserve for the country, to be

used during the seven years of famine that will come upon Egypt, so that the country may

not be ruined.” The plan seemed good to Pharaoh and to all his officials. So Pharaoh

asked them, “Can we find anyone like this man, one in whom is the spirit of God?” The

Pharaoh said to Joseph, “Since God has made all this known to you, there is no one so

discerning and wise as you. You shall be in charge of my palace, and all my people are to

submit to your orders. Only with respect to the throne will I be greater than you.”


The book of the genealogy of Jesus Christ, the Son of David, the Son of Abraham:

Abraham begot Isaac, Isaac begot Jacob, and Jacob begot Judah and his brothers …”

The first 16 verses in the book of Matthew detail the lineage (the “begots”) of Jesus, the

Christ. Generations of Sunday school children have bemoaned this tedious and

exhaustive list of Jesus’ ancestors, most of whom appear nowhere else and with no

importance in the Bible. But, there is a vital purpose in listing them. It documents how

Jesus’ birth specifically fulfilled certain biblical prophecies.

It also discloses the detailed and precise nature of God’s strategic planning, even down to

dividing Jesus’ ancestors into three teams of exactly 14 generations: from Abraham to

David, from Solomon to Jeconiah, and from Shealtiel to Jesus (Matthew 1:17). Each of

these is a vital period in the history of Israel. By inspiring Old Testament prophets to

predict certain key ancestors of Jesus, God was able to document explicitly and

unmistakably that Jesus was indeed the Christ, and that no other person could possibly be

the Christ. Thus, long term strategic planning and precise execution of that plan were

essential to the accomplishment of God’s objective: the redemption and restoration of a

personal relationship with the human race.

ADM 510 SG 20

WORKSHOP OBJECTIVES


1. Define the nature and purpose of planning. 2. Classify the types of goals organizations might have and the plans they use.

3. Compare and contrast approaches to goal setting and planning.

4. Define strategic management and explain why it is important

5. Explain what managers do during the six steps of the strategic management process.

6. Describe three types of corporate strategies 7. Describe competitive advantage and the strategies organizations use to get it.

8. Demonstrate strategic thinking from a Biblical perspective.


The following assignments should be completed prior to Workshop 2:


1. Read Management Chapters 7 and 8. 2. Read Matthew 1:1–17 in The Maxwell Leadership Bible, as well as the article on p.

1177 entitled, “Planning: God Uses Long-Range Planning to Prepare the World.”

3. Submit a thesis and at least five questions, related to the articles retrieved for

workshop one and two additional sources, on Servant Leadership. Use proper APA

format, including a cover page and references page.

4. MBA Primer – Homework Assignment: Complete the Lesson Quiz entitled “Using

Financial Accounting in Management Decisions” in the Financial Accounting section.

Print a copy of the Lesson Quiz results for submission in Workshop 2.

5. Self Assessment Library (SAL 3.4) – Homework Assignment: Complete the “How

Good Am I at Personal Planning” lesson (IE3). Print a copy of the assessment results

for submission in Workshop 2.


1. Significant time should be spent on discussing and evaluating the Can Go vignettes

and preparing your team project. Within team meetings, the Can Go vignettes on the

CD should be viewed and writing of the sections (in the suggested outline) delegated

to the team members.

2. Discuss and prepare written answers to the Case Application exercise “Living Large” on page 180.

ADM 510 SG 21

WORKSHOP THREE

Organizing, Human Resources & Communication

FAITH AND LEARNING

John 13: 12-17 (NKJV)

So when he had washed their feet, taken His garments and sat down, He said to them,

“Do you know what I have done for you?” You call me teacher and Lord, and you say

well, for so I am. “If I then, your Lord and Teacher, have washed your feet, you also

ought to wash one another’s feet. For I have given you an example to do as I have done

for you. Most assuredly, I say to you, a servant is not greater than his master; nor is he

who is sent greater than he who sent him. If you know these things, blessed are you if

you do them.”

The essence of servant leadership is to seek to first serve, rather than direct; to motivate

others through your example; and to have confidence so that you take the risk of putting

decision-making responsibilities into the hands of your followers.

WORKSHOP OBJECTIVES


1. Define organization structure and organization design. 2. Explain why structure and design are important to an organization.

3. Describe six key elements in organizational design.

4. Identify the contingency factors that favor either the mechanistic model or the organic

model of organizational design.

5. Explain the major functions of human resource management.

6. Discuss the tasks associated with identifying and selecting competent employees.

7. Explain the different types of orientation and training. 8. Define the nature and function of communication

9. Compare and contrast methods of interpersonal communication

10. Identify barriers to effective interpersonal communication and how to overcome

them.

11. Explain how communication can flow most effectively in organizations.

12. Describe how technology affects managerial communication.

ADM 510 SG 22




1. Read Chapters 9, 10 & 14 in Management by Robbins & Coulter.

2. Read the material on page 1326 - 1327 on servant leadership in The Maxwell

Leadership Bible, as well as the article on p. 154 entitled, “The Law of Navigation:

Planning and Structure.”

3. Complete and submit the Mid-Term exam as prescribed by your facilitator.


1. Project teams should begin writing a draft for the major sections of their CanGo team

project.

ADM 510 SG 23

WORKSHOP FOUR

Leading Part I: Teams, Change & Innovation

FAITH AND LEARNING

Ezekiel 3:4 – 7 (NKJV)

Then He said to me: “Son of man, go to the house of Israel and speak with My words to

them. For you are not sent to a people of unfamiliar speech and of hard language, but to

the house of Israel, not to many people of unfamiliar speech and hard language, whose

words you cannot understand. Surely, had I sent you to them, they would have listened

to you. But the house of Israel will not listen to you, because they will not listen to Me;

for all the house of Israel are impudent and hard-hearted.”

Change is inevitable. Birth, growing up, maturing, aging, and dying, life itself is a

continual process of change. Yet, people are generally resistant to change. As this

passage from Ezekiel suggests, people will only accept change when they have been

adequately prepared to listen and grow. A key role of change management, then, is to

prepare people for the necessary changes, so they will be ready to accept them.

WORKSHOP OBJECTIVES


1. Define group and describe the stages of group development.

2. Describe the major components that determine group performance and satisfaction.

3. Define team and describe best practices influencing team performance.

4. Compare and contrast views on the change process.

5. Classify types of organizational change. 6. Explain why people are likely to resist change. 7. Discuss techniques for reducing resistance to change. 8. Describe techniques for stimulating innovation.

ADM 510 SG 24




1. Read Chapters 11 and 12 in Management by Robbins & Coulter.

2. Read Ezekiel 3:4 – 11 in The Maxwell Leadership Bible, as well as the article on page 992 entitled, “Adaptability: Effective Leaders Adapt to Changing Needs.”

3. Prepare and submit the Servant Leadership research paper. The student will

concentrate on their individual workplace or business as the focus of a 5-7 page

research paper discussing Servant Leadership. This written project should follow

APA format. After researching articles, submitting a thesis and research questions,

and discussing the concepts in class, the student will write a paper focusing on how

Servant Leadership has or has not been used in their places of employment (or one in

which they are familiar). Also, students are to compare and contrast Servant

Leadership to Biblical principles as outlined in The Maxwell Leadership Bible, and

compare and contrast their organization’s decision making to Servant Leadership.

Finally, students are to discuss ways they might implement Servant Leadership into

their professional lives. Again, students are not required to agree with the author(s)

and should feel free to challenge the author’s assertions. Students should display

critical thinking and support their arguments in a logical and cohesive manner when

doing so.


1. Project teams should be actively meeting each week for the remainder of the course to

work on the major team project. An expanded outline should be completed by this

time, and writing should begin.

ADM 510 SG 25

WORKSHOP FIVE

Leading Part II: Behavior & Motivation

FAITH AND LEARNING


“But he who is greatest among you shall be your servant. And whoever exalts himself

will be humbled, and he who humbles himself will be exalted.”

True leadership is based upon humble service. Throughout this class we have

emphasized the Biblical leadership model of “servant leadership.” Servant leadership

calls us to help those we lead to be successful and to grow in skills and maturity. When

we assume a leadership role, we commit ourselves to serve those whom we lead.

WORKSHOP OBJECTIVES


1. Identify the focus and goals of organizational behavior. 2. Explain the role that attitudes play in job performance.

3. Describe different personality theories. 4. Describe perception and factors that influence it. 5. Discuss learning theories and their relevance in shaping behavior. 6. Define motivation

7. Compare and contrast early theories of motivation

8. Compare and contrast contemporary theories of motivation.

ADM 510 SG 26





2. Read 1 Corinthians 13:1-13 in The Maxwell Leadership Bible, and from the sidebar

“Love: The Foundation of Every Act of a Leader?” on page 1430.

3. MBA Primer – Homework Assignment: Complete the Lesson Quiz entitled

“Understanding the Balance Sheet” in the Financial Accounting course within MBA

Primer. Save a copy of the Lesson Quiz results for submission in Workshop 5.

4. Self Assessment Library (SAL 3.4) – Homework Assignment: Complete the “What

Motivates Me?” lesson (IC1). Print a copy of the assessment results for submission in

Workshop 5.


1. Project teams should be actively meeting to work on the Can Go team project.

2. Review and prepare responses to the case study “”Paradise Lost…Or Gained” on

pages 366-367.

ADM 510 SG 27

WORKSHOP SIX

Controlling & Managing Operations

FAITH AND LEARNING

Leviticus 18:1 – 4 (NKJV)

Then the Lord spoke to Moses, saying, “Speak to the children of Israel, and say to them:

‘I am the Lord your God. According to the doings of the land of Egypt, where you dwelt,

you shall not do; and according to the doings of the land of Canaan, where I am bringing

you, you shall not do; nor shall you walk in their ordinances. You shall observe My

judgments and keep My ordinances, to walk in them: I am the Lord your God.’”

In this statement, God summarizes for Moses the next four chapters of the Bible. In

essence, He is calling for His people to live by a higher standard than the rest of the

world. In Leviticus 20:22 – 24, God promises that if they will live by a higher standard,

they will conquer their competitors.

This concept is equally true in business. It is the foundation for operational control and

operations management. Businesses that hold to a higher standard ultimately “inherit

their land, … a land flowing with milk and honey” Leviticus 20:24 (NKJV).

WORKSHOP OBJECTIVES


1. Explain the nature of control. 2. Describe the three steps in the control process. 3. Explain how organization performance is measured.

4. Describe the tools used to measure organizational performance.

5. Explain the role of operations management.

6. Define the nature and purpose of value chain management.

7. Describe how value chain management is done.

ADM 510 SG 28





2. Read Luke 19:11-26 in The Maxwell Leadership Bible, and from the sidebar

“Stewardship: Leaders are Brokers of Resources” on page 1289.

3. MBA Primer – Homework Assignment: Complete the Lesson Quiz entitled

“Understanding the Statement of Cash Flows” in the Financial Accounting course

within MBA Primer. Save a copy of the Lesson Quiz results for submission in

Workshop 6.

4. Self Assessment Library (SAL 3.4) – Homework Assignment: Complete the

“Do Others See Me as Trustworthy?” lesson (IIB4). Print a copy of the

assessment results for submission in Workshop 6.


1. Project teams complete work on the major team project and submit your report.

2. Project teams prepare a 30-minute presentation for their major team project.

End of Course Survey Reminder

ADM 510 SG 29

PROJECT TEAM PEER EVALUATION FORM

Course:________________________________ Date:_____________________

Use this form to evaluate each member of your project team including yourself. Place the names of team members (horizontal boxes) and then in the vertical boxes immediately

below the team member name place a numerical value relating to the statement on the left hand

side of the evaluation form (1 through 4, with 4 expressing your strongly agreement with the

statement on the side of the form).

The form is designed to help you and your teammates meet the expectations of the team as

defined in the Covenant of Expectations. It is extremely important that you seriously,

thoughtfully, and respectfully discuss the cumulative results of the evaluation within your team.

1 = Strongly Disagree 2 = Disagree 3 = Agree 4 = Strongly Agree

Name of Project

Team Member

Preparation Team member was well

prepared. Had completed

all research, reading, and

assignments

Attendance Team member arrived

on-time and stayed for

duration of the meeting

Participation Team Member actively

participated in meeting

and contributed to the

learning process

Interpersonal

Relations Team member

maintained a positive and

productive relationship

with all team members

Between Meeting

Communication Team Member initiated

communication and

responded appropriately

Overall

Contribution

Score

Individual Questions for Reflection (please provide answers on the back of this form)

1. What are the most important concepts you have learned from the Project Team experience?

2. How will you use this learning to improve both personally and professionally?

Documents

Applied Management Concepts Student Guide - …k.b5z.net/i/u/6044999/i/ADM510_20SG_20_209-1-09.pdfApplied Management Concepts Student Guide ... • Display a quotation of 40 or more