Applications & Marketing Materials - CSCU Ordering Guide_CSCU.pdf · sample of the color you want us to use and we will match the color as closely as possible. ... • Paper Selection:

Applications and Marketing Materials are essential to your portfolio growth. Whether you are marketing a new credit card program or launching a new plan, communicating the

benefits of your card and giving your customers every opportunity to become your card-holders is simple and cost effective with us.

Welcome to our Applications and Marketing Materials Program!

Applications & Marketing Materials (A&MM)

Ordering Guide

Revised 11/11

Standard

Applications Marketing Materials

FIS – A&MM Order Guide - Standard - Rev. 11/11 2

If you have specific questions, please contact your Client Services Representative

What you need when opening new accounts:

• Application: Ordering from this document will fulfill this requirement.

• New Account Opening Table (Disclosure): If FIS produces your applications, they already contain the New Account Opening Table and will fulfill this requirement unless your institution has more than one offer on the application. If you have 2 or more offers on the application, you will need to do a new account opening disclosure. Simply contact FIS and request a copy of the New Account Opening Disclosure order form.

• New Account Agreement (Credit Card Agreement): This required document discloses and further defines all of the terms of your institutions credit cards to the new cardholder. Be advised in addition to all the definitions in this document you must also include an explanation of the balance computation method as well the inclusion of billing error rights notice (the long form). FIS does not support nor help produce this, please work with your compliance or legal advisor to create this necessary document. Once you have it completed, FIS can provide you a quote on the print production of the piece. Just request a quote from your Client Services Representative.

Ordering your Applications and Marketing Materials is Easy…

Here’s What You Need to Do.

Step 1 Familiarize yourself with the program.

All benefits, descriptions, requirements, and cost for Applications and Marketing Materials are outlined in this “Ordering Guide.”

Step 2 Read and complete Applications and Marketing Materials Order Form.

Review and select the campaign theme that best fits your financial institution’s needs. Complete Order Form and make sure all required information and signatures are provided.

Step 3 Read and complete The Disclosure Form.

Provide disclosure language that describes your institution’s terms. Complete Disclosure Form(s) and make sure all required information and signatures are provided.

Step 4 Read and complete The Enhancement Form.

Provide information on all enhancement(s)/feature(s) that are offered with your card application. Complete Enhancement Form and make sure all required information and signatures are provided.

Step 5 Provide the Necessary Art Work.

Provide Logo and Return Mailing Address artwork as specified in the Art Specification Form.

Step 6 ONCE RECEIVED, REVIEW PROOF DOCUMENT THOROUGHLY. FIS WILL MAKE EVERY

EFFORT TO MAKE SURE FEDERAL REGULATIONS ARE FOLLOWED BUT THE ULTIMATE RESPONSIBILITY FOR ANY AND ALL INFORMATION CONTAINED IN THE APPLICATION IS THE SOLE RESPONSIBILITY OF YOU, THE FINANCIAL INSTITUTION.

PLEASE MAKE SURE TO EMAIL ALL NECESSARY INFORMATION TO YOUR CLIENT SERVICES REPRESENTATIVE.



PROGRAM BENEFITS & DESCRIPTIONS

Applications are more than just a form used to get information about a prospective cardholder. If properly designed, applications are a very effective brochure that highlights the special features and benefits of your credit card.

FIS produces applications with professionally designed marketing themes that match up with other marketing tools such as lobby posters, take-one stands w/inserts, table tent displays, buttons and statement inserts. No matter what your marketing strategy is or the size of your budget, we can help.

Production time defines the estimated time it will take for your financial institution to receive your applications and/or marketing materials.

• Order Confirmation: A confirmation of receipt of your order will be faxed or emailed to you within 2 business days.

• Proofing and Approval: FIS will provide you with a proof within (5)-business days of completing your order (assuming all information and requirements are provided on time). Your order includes one round of proofs (1 round = 2 proofs), one proof for editing, and a second proof for your final approval. Additional proofs will incur an additional fee for each proof thereafter.1 FIS will automatically cancel your order if your proof is not received back within ninety days and your financial institution will be invoiced via the Integrated Billing Statement for work incurred to date.

• Order Shipment: Your order will be shipped via UPS Ground Service2 within 30 business days (6 weeks) of receipt. This timeframe is based on the assumption that all proofing and approval is completed within seven (7) business days. Therefore, each day of delay experienced in the proofing and approval process will delay the ship date one day. Once your proof has been “approved to print,” final product will be shipped within two (2) weeks thereafter (This does not apply to custom requests).

The following section addresses basic product information and requirements that FIS will use when producing your Applications and Marketing Materials.

• Color Selection: There is a universally accepted system of identifying specific colors known as Pantone Matching System (PMS)3. This system associates a number with each of the 700 plus color shades in the PMS system. Please provide the color and PMS number to be used when processing your order. If you do not know your PMS color(s), please contact your marketing department/designer. Otherwise, send us a sample of the color you want us to use and we will match the color as closely as possible.

All standard pricing as dictated by “Exhibit A” includes one PMS color per application order. This color will be used on the logo,headings and text. The application side of the document will be printed in black ink. The use of extra PMS colors and/or any other ink (i.e. Metallic, Fluorescent, Pastel, etc.) on side A or B of the application will result in additional charges. Please refer to “Exhibit A” for more information. If you plan to provide more than one PMS color, specific instructions must be provided to FIS in writing directing where the various PMS colors are to appear on the applications.

• Paper Selection:

Applications: All theme applications are printed on 80 lb coated paper3, and all standard applications are printed on 60 lb commodity (uncoated) paper. Refer to “Exhibit B” to view layout and dimensions information.

Marketing Materials: All large posters and table tents are printed on 100 lb coated paper.3

Statement Inserts: All Statement Inserts are printed on 80 lb coated paper.3

Production Time

Program Specifications

IMPORTANT INFORMATION It is not FIS’s intent to provide regulatory advice relevant to applications or disclosure requirements. Your institution is responsible for complying with all state and federal laws, rules, and regulations that pertain to credit card applications and disclosures. We highly recommend that your legal counsel and/or compliance

officer review your completed application order/disclosure(s) prior to submitting to FIS.

We do not offer a website ready product. Our applications are printed copies only and not for duplication. The Financial Institution has purchased the applications, not the rights to the proof or creative image.

FIS owns the copyright to the applications and we currently do not sell this copyright to Financial Institutions, only the printed applications.

1 Please refer to “Exhibit A” for additional proofs and typesetting pricing.2 For UPS Ground Service, please allow 5 to 9 days for delivery. Overnight delivery is available at an additional cost. 3 Please refer to “Exhibit E” for more information on this topic.

Step 1



A&MM-ORDER FORM FINANCIAL INSTITUTION: Please provide all the information required below (Required for all orders).

Institution’s Name: Contact Name:Street Address: (NO PO Box) Email Address:City: Phone #:State: Zip: Corp # Fax #:

Order type (Select one): o New Order4 o Re-Order o Custom

CARD PROGRAM: Select the card program(s) that you will be promoting and provide corresponding Prefix/Plan (Select all that apply).VISA Prefix/Plan MASTERCARD Prefix/Plano Visa o MasterCardo Visa Gold o Gold MasterCardo Visa Platinum o Platinum MasterCardo Visa Business o MasterCard Businesso Visa Secured o MasterCard Secured

REFER TO ExHIBIT “A” FOR PRICING INFORMATION

MARKETING THEME: Select the marketing theme that you would like to use for your campaign. Refer to “Exhibit C” to view Marketing Theme Designs before making your selection.o Four Seasons o Eagle Stars o Concierge o Sail Away o Good Times o Platinum Preferred o Signatureo Titanium o Fall Fun o Cherish Moments o CashBack o ScoreCard o Standard (5)

PANTONE MATCHING SYSTEM (PMS) INFORMATION: Indicate the PMS color and number to be used. If unsure, check with your Marketing Department. (Write in additional Colors) See page 10 for more information.1st Color:_______________________ Number:_________________ 2nd Color:______________________ Number:_________________

ORDER TYPE: Select the order type that best fits your financial institution’s needs.o Marketing Kit: Select desired kit: Marketing Kit A (All listed, no inserts)

(Standard applications have no marketing materials available)

Marketing Kit B (All listed plus inserts)

o 8 Lobby Posters (4 Lg - 22" x 28") & (4 Sm - 8 ½" x 11")

o 1 Take-1 Stand (acrylic w/Insert)

o 2000 Applications

o 6 Table Tent Displays (5 ½" x 20")

o 10 Buttons (2" w/safety pin)

o 2000 Statement inserts5

o Tiered Package: Select desired quantity. If quantity above 20,000, please check here for a quote oQuantity 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 4,500 5,000 6,000 7,000 8,000 9,000 10,000 20,000Applications o o o o o o o o o o o o o o o o

DDA Inserts o o o o o o o o o o o o o o o o

o A La Carte:Item Description Quantity Required

o Lobby Posters Large (22” x 28”) (Min order 2)o Lobby Posters Small (8 ½” x 11”) (Min order 2)o Table Tent Displays (5 ½” x 20”) (Min order 6)o Take-1 Stand (Acrylic) w/Insert (Min order 2)o Round Buttons (2” w/ pin) Order 1 bag=10 per bag ( ) # of Bags

o Rush Order - Please check this box to approve rush charges – Rush Order is not available for custom request.

Authorized Signature & Date:

FIS USE ONLYProcessed by: Ordered Date: REQUISITION #

1st Proof Scheduled Date:Ink: / Projected Ship Date: Logo Info:

4 Please provide logo. Refer to “Art Specification Form” for more information. 5 Standard applications are printed on 70 lb commodity paper and do not have any marketing materials.

Step 2



Step 3

7 Submit a disclosure form for each product that you are promoting on this order. Please make copies of this page if additional form(s) are needed.

A&MM-DISCLOSURE FORM THIS FORM IS REQUIRED FOR ALL APPLICATION ORDERS. 7

FINANCIAL INSTITUTION: Please provide all the information required below.

Institution’s Name: Contact Name: Corp #

CARD PROGRAM: Select the card program(s) that you will be disclosing (Select all that apply)7.VISA Prefix/Plan MASTERCARD Prefix/Plano Visa o MasterCardo Visa Gold o Gold MasterCardo Visa Platinum o Platinum MasterCardo Visa Business o MasterCard Businesso Visa Secured o MasterCard SecuredDISCLOSURE INFORMATION; Annual Percentage Rate (APR) information: Provide applicable APR (Introductory Rate is optional).Purchase APR: o Fixed APR __________%

o Variable APR __________% This APR will vary with the market based on the Prime Rate*

o Introductory Rate __________% until (Date of period for intro rate [i.e. 11/02/02 or 6 months]) _________________, after that __________%

Other APR’sBalance Transfer APR: o Fixed APR __________%



Cash Advance APR: o Fixed APR __________%



Penalty APR: Penalty Rate APR __________% Please provide explanation: __________________________________________________________________

Prime Rate Information: Provide the following information for Variable Rate.

*The prime rate used to determine your APR is the rate published in the __________________________ on the ___________ day of the prior month.

Grace Period and Balance Computation information: Indicate the Grace Period Days that applies for Re-Payment of Balances for Retail Purchases (RP) and/or Cash Advances (CA) and/or Balance Transfers(BT).

For transactions with Grace Periods: _______ Days (Check all that apply) o RP o CA o BT (If you do not offer BT, check here o)

For transactions that have no grace period in which to pay the balance or purchases before a finance charge will start accruing o RP o CA o BT

Fee Information: Indicate the fees that apply to your card program.

Minimum Finance Charge: $______________

Annual Fee: Indicate all that apply.o Annual Fee $_____________

o Membership Fee $_____________ (Indicate frequency in which this membership will be imposed: o Per Year - or - o Per Month)

Transaction Fees: By law, all fees disclosed in this area must be preceded by “Up to” unless there is no fee. If you would prefer not to have these on your application we will need an e-mail stating what you would not like included.Balance Transfer Fee: o $______________ -or- o ______________% of the amount transferredCash Advances: o $______________ -or- o ______________% of the amount advancedForeign Transaction Fee: o $______________ -or- o ______________%Late Payment Fee: o Up to $___________

o ____________% of _______________________Over-the-Credit Limit Fee: o Up to $___________

o This fee is applied when a balance is ______% or more over the limit.

o Charge imposed shall be the greater of $_________ or ______% of the amount over limit, not to exceed $_______.Return Payment Fee: o Up to $______________ -or- o ______________% of ___________________________________

Other Fees:___________________________________: o $______________ -or- o ______________% of ______________________________________________________________________: o $______________ -or- o ______________% of ___________________________________

Balance Computation Information: Indicate the Method of Computing Average Daily Balance. Please choose only one of the following two (2) options:

o including new purchases o excluding new purchases

Authorized Signature: Date:



A&MM-ENHANCEMENT FORM Please check appropriate enhancement(s)/feature(s) that apply to your credit card program(s). Checked items will appear on your application with the exact descriptor language shown on the next two pages. If you are interested in information about the Enhancement Services available for your card program(s), please contact your Strategic Account Manager or call 877-482-8786 and leave a message.

o Visa o Visa Gold o Visa Platinum o Visa BusinessPrefix/Plan Prefix/Plan Prefix/Plan Prefix/Plan

o Advantage - Basic o Advantage - Travel o Advantage - Complete o Travel Accident Insurance o Credit Insurance o Price Guarantee o Extended Warranty o 90-Day Product Protection o CardCentives - Prime o CardCentives - Privilege o CardCentives - Premium o Core Enhancement o ScoreCard® Bonus Point o ScoreCard® CashBack o Platinum Preferred w/ ScoreCard® o Platinum Preferred w/ CashBack o Premier Debit Program o Other8




o Visa Secured o MasterCard o Gold MasterCard o Platinum MasterCardPrefix/Plan Prefix/Plan Prefix/Plan Prefix/Plan





o MasterCard Business o MasterCard Secured

PLEASE TURN TO THE NExT PAGE FOR A DESCRIPTOR

LANGUAGE ON EACH ONE OF THESE ENHANCEMENTS

Institution Name:

___________________________

Authorized Signature:

___________________________

Date:

___________________________

Prefix/Plan Prefix/Plan



Step 4



41 If your institution does not have enhancements through us and would like to utilize panels 3 and 4 on side A of the application (see Exhibit B), include verbiage and format on a separate sheet of paper. You might utilize this section to include additional branch locations, hours of operation, and/or telephone number(s) (additional typesetting fees may apply). .

A&MM-ENHANCEMENT DESCRIPTOR LANGUAGE Advantage – Basic

When you use the (institution’s name) Credit Card for the purchase of goods or services, the following benefits are yours! •Travel Reservation Service •Bonus Travel Dividends •Vision Care Discounts •Prescription Discounts •Payment Card Registration •Quarterly Newsletter •Key Registration •Auto Rental Insurance

Advantage – TravelWhen you use the (institution’s name) Credit Card for the purchase of goods or services, the following benefits are yours! •Travel Reservation Service •Bonus Travel Dividends •Concierge Services •Automobile Rental Insurance •Auto Rental Discount •Medical Assistance Services •Travel Protection•Lost Luggage Locator Service•Lost or Damaged Luggage Insurance•Hotel-Motel Burglary Insurance •Payment Card Registration •Quarterly Newsletter •Key Registration

Advantage – CompleteWhen you use the (institution’s name) Credit Card for the purchase of goods or services, the following benefits are yours! •Travel Reservation Service •Bonus Travel Dividends •Concierge Services •Automobile Rental Insurance •Personal Shopper •Vision Care Discounts •Prescription Discounts •Medical Assistance Services •Travel Protection•Lost Luggage Locator Service•Lost or Damaged Luggage Insurance•Hotel-Motel Burglary Insurance •Payment Card Registration •Quarterly Newsletter •Key Registration •Auto Rental Discount

Travel Accident InsuranceYou, your spouse and dependent children up to age 19 (age 25 if a full-time student at any institute of higher learning) are automatically covered with common carrier travel accident insurance every time you travel by air, bus, train, ship, taxi or any other common carrier anywhere in the world when you charge your entire fare to our card. This coverage is provided to you at NO EXTRA COST.

Credit InsuranceOur Credit Insurance program can protect your card, your family, and your credit rating when you may need it most due to unexpected events. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Note for Issuer: If you utilize a vendor other than FIS for credit insurance, please provide insurance disclosure language to your relations rep.

Price GuaranteeBy simply using your (Institution’s Name) Credit Card for the purchase of a new item, if a price reduction is then advertised on the identical product within 60 days from the date of purchase, you are eligible to receive reimbursement. The program will reimburse the difference between the purchase price and the new reduced price.

Extended WarrantyOn purchases made in full using our credit card, the extended warranty program doubles the U.S. manufacturer’s warranty period and extends the coverage up to one additional year for warranties of one to five years (some exclusions apply).

90-Day Product ProtectionCovers new consumer products when purchased in full with our credit card against direct physical loss or damage for 90-days from date of purchase (some exclusions apply). Coverage is in excess of other collectables insurance.

CardCentives – PrimeWhen you use the (institution’s name) Credit Card for the purchase of goods or services, the following benefits are yours! •$1,000 Identity Theft Insurance • Identity Theft Victim Assistance •Payment Card Registration •Travel Reservation Service •90-Day Product Protection

CardCentives – PrivilegeWhen you use the (institution’s name) Credit Card for the purchase of goods or services, the following benefits are yours! •$1,000 Identity Theft Insurance •Identity Theft Victim Assistance •Payment Card Registration •Travel Reservation Service •90-Day Product Protection •Extended Warranty •Personal Shopper

CardCentives – PremiumWhen you use the (institution’s name) Credit Card for the purchase of goods or services, the following benefits are yours! •$1,000 Identity Theft Insurance •Identity Theft Victim Assistance •Payment Card Registration •Travel Reservation Service •90-Day Product Protection •Extended Warranty •Personal Shopper •Price Guaranty •Concierge Services •Family Medical Information Card

DESCRIPTORS CONTINUE ON NEXT PAGE

Step 4



A&MM-ENHANCEMENT DESCRIPTOR LANGUAGE- CONTINUED

Core EnhancementWhen you use the (institution’s name) Credit Card for the purchase of goods or services, the following benefits are yours! Travel & Emergency Services Warranties Services •Medical Referral Assistance •Legal Referral Assistance •Extended Warranty•Emergency Transportation Assistance •Lost Luggage Locator Assistance •Warranty Registration•Emergency Ticket Replacement Assistance •Emergency Pet Housing and/or Pet Return •Extended Service Agreements•Pre-Trip Assistance •Replacement of Corrective Lenses and•Emergency Message Relay Assistance •Medical Devices•Emergency Translation Service & Assistance •Personal Travel Agent Service•Prescription Assistance & Valuable •Partner Program Discount •Document Delivery Assistance

ScoreCard® Bonus PointEarn Bonus Points for every net retail purchase you make with your (Institution’s Name) Credit Card! You can redeem Bonus Points for brand-name merchandise and exciting travel awards. Visit www.scorecardrewards.com and browse the current award selections. You’ll be amazed at what ScoreCard® has to offer! To find out how the plan works, ask one of our friendly representatives.

ScoreCard® CashBackEarn CashBack on every purchase made with (Institution’s Name) Credit Card! There is no enrollment necessary and your earnings are paid out annually. For more details about CashBack, see one of our friendly representatives.

Platinum Preferred w/ ScoreCard®When you use the (institution’s name) Credit Card for the purchase of goods or services, the following benefits are yours!

ScoreCard® Bonus Points: Earn Bonus Points for every net retail purchase you make with your Platinum Preferred Credit Card! You can redeem Bonus Points for brand-name merchandise and exciting travel awards. Visit www.scorecardrewards.com and browse the current award selections. You’ll be amazed at what ScoreCard® has to offer! To find out how the plan works, ask one of our friendly representatives.

Concierge Services: Enjoy the privileges you experience during a hotel stay, such as your own Concierge Service. Whether you are arranging a dinner, planning a golf outing, or scoring tickets to a special event, these services and more are available to our Platinum Preferred cardholders with a simple toll-free call.

Travel Accident Insurance: You, your spouse and dependent children up to age 19 (age 25 if a full-time student at any institute of higher learning) are automatically covered with common carrier travel accident insurance every time you travel by air, bus, train, ship, taxi or any other common carrier anywhere in the world when you charge your entire fare to our card. This coverage is provided to you at NO EXTRA COST.

Platinum Preferred w/ CashBack When you use the (institution’s name) Credit Card for the purchase of goods or services, the following benefits are yours!

ScoreCard® CashBack: Earn CashBack on every purchase made with Platinum Preferred Credit Card! There is no enrollment necessary and your earnings are paid out annually. For more details about CashBack, see one of our friendly representatives.

Concierge Services: Enjoy the privileges you experience during a hotel stay, such as your own Concierge Service. Whether you are arranging a dinner, planning a golf outing, or scoring tickets to a special event, these services and more are available to our Platinum Preferred cardholders with a simple toll-free call.

Travel Accident Insurance: You, your spouse and dependent children up to age 19 (age 25 if a full-time student at any institute of higher learning) are automatically covered with common carrier travel accident insurance every time you travel by air, bus, train, ship, taxi or any other common carrier anywhere in the world when you charge your entire fare to our card. This coverage is provided to you at NO EXTRA COST.

Premier Debit ProgramEarn ScoreCard® Bonus Points for every net retail purchase you make with your Premiere Debit Card! You can redeem Bonus Points for brand-name merchandise and exciting travel awards. Visit www.scorecardrewards.com and browse the current award selections. You’ll be amazed at what ScoreCard® has to offer! You also get identity theft insurance and enhancements like personal shopper, extended warranty and 90-Day Product Protection. To find out how the plan works, ask one of our friendly representatives.

EARN REWARD POINTS EVERYWHERE YOU GO.Request your Visa Signature® card.

Your Visa Signature card gives you more prestige, power and benefits plus comes with no pre-set spending limit.

Signature Status

Your Visa Signature card, once approved, provides access to a wide range of special offers, privileges, travel options, purchasing perks and built-in security features developed entirely for you. This powerful package of services will surpass your expectations.

Get perks in addition to rewards.

Get preferred seats at popular music, film and hit Broadway shows. Enjoy complimentary access to Zagat Survey® online restaurant ratings and reviews. Plus treat yourself to premier golf outings and football, baseball and basketball game-day experiences. Save time with Visa Signature complimentary concierge service, to help you with travel planning, restaurant recommendations and your everyday needs.

Get instant access to travel perks all over the world.

Receive room upgrades and savings at some of the world’s finest hotels, resorts and cruises.

Complete your Visa Signature card application today.

Contact your issuer for complete details.

If you are issuing a Visa Signature card, Visa requires language regarding provisions of privacy be added to the cardholder agreement document (not the application). FIS recommends contacting your Visa representative for required language.

Step 4



ART SPECIFICATIONS FORM

Submit your institution’s logo that will appear on each application.

A. Provide your logo art along with your order (send several sizes and copies if possible). Sizing adjustments can be made to accommodate the various logo designs.

B. Logo should be “camera-ready” art. Emailed Logos are also acceptable provided the file is “TIF” or “EPS” 600 dpi. xerox copies and faxes cannot be used for artwork and they are not considered to be camera-ready. Poor quality logo art will result in a poor quality logo printed on the applications and marketing materials.

C. If you wish to email your logo, please send it to your Client Services Representative.

Provide the necessary information for the Address Panel that will be used on the applications.

Address Panel: Provide the text that you would like to appear in the address panel.

Institution’s Name: ___________________________________________________________________________________________________

P.O. Box or Street Address: _____________________________________________________________________________________________

City:_________________________________________________________ State: _______________ Zip+4: __________________________

Toll-Free Telephone Number: __________________________________________________________________________________________

Per regulation Z 226.a(e)(1)(iii) a statement is required that the consumer should contact the card issuer for any change in the required information since it was printed and a toll-free number used for that purpose.

Reply Format: Provide the reply information you would like to use in the address panel (select only one of the two below).

o Self- Mailer

o Business Reply Mail

Logo

Return Address

Postal Permit#: _____________________________________

City/State Issued: ___________________________________

Note: You must obtain a camera-ready slick of the fin & bar codes (these are indicated to the left, above and below the envelope) from the post office. Submit the slick with the rest of your application order documentation.

(FIM Code)

(Bar Code)

Step 5



SPECIAL INSTRUCTIONS FORM

Institution’s Name: ___________________________Contact Name: ______________________________ Corp # _____________________

PANTONE MATCHING SYSTEM (PMS) INFORMATION: Indicate the PMS color and number to be used. If unsure, check with your Marketing Department. (Write in additional Colors) See page 10 for more information.

1st Color:____________________ Number:______________ 2nd Color:___________________ Number:______________

Please see page 17 (FAQ) for PMS Definition. If you are unable to locate your PMS numbers for your logo, would you like us to match as close as possible? (Check one) o Yes o No

REQUISITION # ____________



ExHIBIT “A”

FeesKits

$895 (A) MARKETING KIT This kit includes eight (8) lobby posters (4 Large and 4 Small), six (6) Table Tent Displays, one (1) Take-One Stand, ten (10) round buttons, and two thousand (2,000) applications.

$1,405 (B) Marketing KIT with Inserts This kit includes eight (8) lobby posters (4 Large and 4 Small), six (6) Table Tent Displays, one (1) Take-One Stand, ten (10) round buttons, two thousand (2,000) applications, and two thousand (2,000) statement inserts.

Tiered Packages

Quantity 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 4,500 5,000 6,000 7,000 8,000 9,000 10,000 20,000

Applications $510 $600 $680 $790 $850 $950 $1,000 $1,100 $1,200 $1,300 $1,550 $1,800 $2,050 $2,300 $2,525 $3,895

DDA Inserts $380 $450 $495 $585 $625 $685 $725 $785 $825 $920 $1,050 $1,250 $1,425 $1,525 $1,625 $2,050

The specified prices for all kits and tiered packages include the following: Standard production design and specifications, logo and bar code digitization, one round of proofs (2 proofs), edits to one (1) proof, and one (1) Pantone (PMS) color for logo.

SHIPPING AND HANDLING IN NOT INCLUDED. ALL ORDERS ARE SHIPPED UPS GROUND UNLESS OTHERWISE REQUESTED. Florida Institutions add 7% sale tax.

A La Carte FeesPLEASE NOTE: All Marketing Materials listed are “canned” which means no customization is available at these prices. If interested in customization, please contact your client services representative for a quote.

$7.50 Lobby Posters Large (22” x 28”) - Minimum 2 per order- cost is based per piece.

$2.00 Lobby Posters Small (8 ½” x 11”) - Minimum 2 per order- cost is based per piece.

$2.50 Table Tent Displays (5 ½” x 20”) - Minimum 6 per order- cost is based per piece.

$12.50 Take-One Stands (acrylic) w/Insert- Minimum 2 per order- cost is based per piece.

$10.00 Round Buttons (2” w/safety pin) – 10 per bags

Proofing Fees

No cost One round of proof (2 proofs)

$50 Third proof received

Miscellaneous Charges

$50 Additional High Resolution Proofs after first one provided.

$75 Additional PMS Colors, Metallic, Fluorescent, Pastel Ink.

$75 Rush Charges (Not applicable for custom orders)

$15 Handling Fee

Customized Disclosure Panel Quoted individually, begins at $65 per hour typesetting (minimum one half hour)

Customized Campaign Theme Quoted individually

NOTE: Total fees will appear on your Integrated Billing Statement the month following the shipment of order. Cancelled orders will be billed for work completed. Proofs not received back within ninety days (90) will be cancelled and will incur charges for the work completed.

If your institutions has the capability to scan documents into a Word Document or PDF, please do so and e-mail this entire packet to your client services representative for processing.

PLEASE NOTE: Major revisions will be quoted individually



ExHIBIT “B”

A&MM Dimensions and Layout Formats:

ApplicationsSize: 8 ½" x 16", Folds to 8 ½" x 4"

Panel 1 Panel 2 Panel 3 Panel 4

Address Panel Theme & Logo List of Benefits, Enhancements & Features

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Apply for yours today!

When you use the…

YOUR LOGO HERECredit Card for the purchase of goods or services, the following bene� ts are yours!

TRAVEL ACCIDENT INSURANCEYou, your spouse and dependent children up

to age 19 (age 25 if a full-time student at any

institute of higher learning) are automatically

covered with common carrier travel accident

insurance every time you travel by air, bus,

train, ship, taxi, or any other common carrier

anywhere in the world when you charge your

entire fare to our card. This coverage is provided

to you at NO EXTRA COST.

SCORECARD® BONUS POINTSEarn Bonus Points for every net retail purchase

you make with our (Your Institution’s Name)

Credit Card! You can redeem Bonus Points for

brand-name merchandise and exciting travel

awards. Visit www.scorecardrewards.com and

browse the current award selections. You’ll be

amazed at what ScoreCard® has to o� er! To � nd

out how the plan works, ask one of our friendly

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SAMPLE

CREDIT APPLICATIONCredit Limit Requested $ __________________

Check Account Choice:(Signature required for joint applicant)

Visa®

❏ Individual Account❏ Joint Account

(see co-applicant and signatures section)❏ Credit Line Increase

Check Card Choice ❏ Visa® ❏ Visa® Gold ❏ MasterCard® ❏ Gold MasterCard®

IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, Federal laws require all financial institutions to obtain, verify and record information that identifies each person who opens an Account. What this means to you: When you open an Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.

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Last Name First Middle Social Security Number

Date of Birth No. of Dependents Home Phone( )

Cell Phone( )

Own Rent Other ❏ ❏ ❏

Monthly Payment $

Current Address City State Zip Code How Long (yrs)

Mailing Address (if different from above) City State Zip Code How Long (yrs)

Previous Address (if less than 2 years at present address) City State Zip Code How Long (yrs)

Employer Self Employed❏ Yes ❏ No

Work Phone( )

Date Employed

Address Position/Occupation Monthly Gross Income $

Name and Address of Previous Employer (if less than 2 years at present employer) How Long (yrs)

Source of Additional Income: Income from alimony, child support or separatemaintenance need not be revealed if it is not considered in determining creditworthiness

Amount per Month $

Nearest Relative (Not Living With You) Home Phone( )

Relationship

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Last Name First Middle Social Security Number

Date of Birth No. of Dependents Home Phone( )

Cell Phone( )

Own Rent Other ❏ ❏ ❏

Monthly Payment $

Current Address City State Zip Code How Long (yrs)

Previous Address (if less than 2 years at present address) City State Zip Code How Long (yrs)

Employer Self Employed❏ Yes ❏ No

Work Phone( )

Date Employed

Address Position/Occupation Monthly Gross Income $

CR

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sary Name and Address of Creditor Name under Which Account is Carried Account Number Balance Monthly Payment

1. Home Mortgage/Rent

2. Bank Credit Card/Bank Name and Address

CHAR

GEG

ARD CHARGEGARD INSURANCE PROTECTION REQUEST MD & VA residents: Please contact this institution to obtain the insurance application applicable to your state.

By electing optional Chargegard insurance, I acknowledge that Chargegard includes credit life, disability, involuntary unemployment, and leave of absence to the extent available in my state as described in the Summary of Insurance. I read and I meet the age eligibility requirements shown in the Summary of Insurance*. Monthly premium charges are based on the account balance and the rate shown, I may cancel anytime. *Please see the Summary of Insurance on the back. Yes, please enroll me in Chargegard Credit Insurance

X _________________________________________________________________________________________________________________________ Signature Date of Birth Date N1991-0299 NonStd ID#19

SIG

NATU

RES PLEASE READ THE FOLLOWING CAREFULLY BEFORE SIGNING: This statement is submitted to obtain credit and I/we certify that all information herein is true and complete. I/We agree that

inquiries may be made to verify information and that credit references or verification may be given based on inquiries from other parties. This offer is subject to the credit policies of this institution. I/We agree to be bound by the terms and conditions of the cardholder agreement, a copy of which will be mailed to the applicant if this application is granted, receipt of such agreement and acceptance of such terms to be conclusively presumed by the applicant’s use. If you intend to apply for joint credit, the undersigned shall be jointly and severally liable for any and all credit extended from time to time. We may report information about your account to the credit bureaus. Late payments, missed payments, or other defaults on your account may be reflected in your credit report.

X _________________________________________________________________________ X _______________________________________________________________________________ Applicant Signature Date Co-Applicant Signature Date

TRAN

SFER

O

F BA

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ST

Upon approval, I wish to transfer my present balance on the credit card account(s) listed below to my new credit card account.

❏ Credit Card Account Number __________________________________________________________ Amount to be transferred $ ___________________________________________________

Signature ____________________________________________________________________________

FOR

IN

TERN

AL

USE

ONL

Y Visa Account No. MasterCard Account No.

Date Approved Credit Line Approved By Date Approved Credit Line Approved By

Institution Name, City, ST 00000 FOLD AND SECURE WITH TAPE FOR MAILING Application ©2009 FIS® 03/11All contents are accurate at the time of printing, for changes that may have been made after printing please call (XXX) XXX-XXXX.

Interest Rates and Interest Charges Visa® Visa® Gold MasterCard® Gold MasterCard®

Annual Percentage Rate (APR) for Purchases5.70%

This APR will vary with the market based

on the Prime Rate*

7.70% This APR will vary

with the market based on the Prime Rate*

13.95% Fixed

11.95% Fixed

APR for Balance Transfers





13.95% Fixed

11.95% Fixed

APR for Cash Advances





13.95% Fixed

11.95% Fixed

Penalty APR and When it Applies

19.25% This APR may be applied to your account if you:1) Make a late payment;2) Go over your credit limit;3) Make a payment that is returned; or4) Do any of the above on another account that you have with us.How Long Will the Penalty APR Apply?: If your APRs are increased for any of these reasons, the Penalty APR will apply until you make six consecutive minimum payments when due.

How to Avoid Paying InterestYour due date is at least {XX} days after the close of each billing cycle. We will not charge you interest on retail purchases, cash advances and balance transfers if you pay your entire balance by the due date.

Paying Interest

Your due date is at least {XX} days after the close of each billing cycle. We will not charge you interest on {RP, CA or BT} if you pay your entire balance by the due date. We willbegin charging interest on {retail purchases (RP), cash advances (CA) and/or balance transfers (BT)} on the transaction date.

Minimum Interest Charge If you are charged interest, the charge will be no less than $1.50

For Credit Card Tips from the Federal Reserve BoardTo learn more about factors to consider when applying for or using a credit card, visit the web site of the Federal Reserve Board at http://www.federalreserve.gov/creditcard.

Fees Visa® Visa® Gold MasterCard® Gold MasterCard®

Annual Fee $25.00 None $45.00 None

Transaction Fees

• Balance Transfer $5.00 or 3.0% of the amount transferred.

• Cash Advances $5.00 or 3.0% of the amount advanced.

• Foreign Transaction 1.0%

Penalty Fees

• Late Payment Up to $25.00

• Over-the-Credit-Limit Up to $15.00 - This fee is applied when a balance is 10.0% or more over the limit.

• Returned Payment Up to $35.00

Other Fees

• Additional Card Fee $15.00 annually (if applicable)*The prime rate used to determine your APR is the rate published in the Wall Street Journal.Loss of Introductory APR: We may end your introductory APR and apply the Penalty APR if you make a late payment. How We Will Calculate Your Balance: We use a method called “average daily balance” (including new purchases).* An explanation of this method is provided in your account agreement.Billing Rights: Information on your rights to dispute transactions and how to exercise those rights is provided in your account agreement.

Specify Card Program

Patriot Act Disclosure

Applicant and Co-Applicant Information

Signatures

Balance Transfer Request

Institution Information

Disclosure Panel



MARKETING MATERIALS

Posters Size: Large: 22" x 28 " Small: 8 ½" x 11"

Take-One Stand Size: 12 ½" x 10 ½"

Table Tents Size: 5 ½" x 18" Folds to 5 1½" x 6 ½"

Statement Insert Size: 3 ½" x 6 ½"

Round Buttons Size: 2" in diameter



ExHIBIT “C”

Applications and Marketing Campaign Themes:The Campaign Theme that you choose will be the design on the front cover panel (panel #2) of the applications.

Four Seasons Eagle Stars Concierge

01/06 #AA0701/06 #AA07

LOGO HERE01/06 #AA05

LOGO HERE

01/06 #AA01

LOGO HERE

Sail Away Good Times Titanium

01/06 #AA04

LOGO HERE

01/06 #AA06

LOGO HERE

01/06 #AA08

LOGO HERE


FIS – A&MM Order Guide - Standard- Rev. 01/12_mod 15

ExHIBIT “C”: ContinuedApplications and Marketing Campaign Themes:

The Campaign Theme that you choose will be the design on the front cover panel (panel #2) of the applications.

Fall Fun Cherished Moments ScoreCard*

01/06 #AA03

LOGO HERE01/06 #AA02

LOGO HERE

Life shouldbe rewarding,

so apply foryour

ScoreCardtoday!

LOGO HERE

CashBack Platinum Preferred Standard10

Apply todayfor your

ScoreCardand get ready

to cash inwith

CashBack!

LOGO HERE

08/06 #AA11

LOGO HERE

APPLY

TODAY

LOGO HERE

LOGO HERE

10Standard Applications are printed on 70lb commodity paper and do not have any marketing materials. Top of application will match an existing color from your logo (Shown in black). * Call for available stock artwork



ExHIBIT “C”: Continued

Applications and Marketing Campaign Themes:The Campaign Theme that you choose will be the design on the front cover panel (panel #2) of the applications.

Signature

our Visa Signature card

gives you moreprestige, power and benefits plus comes

with no pre-setspending limit.

Y

LOGO HERE



ExHIBIT “D”

Frequently Asked Questions:

1. What is Pantone Matching System (PMS)? The Pantone Matching System is a popular method used by the printing industry to print spot colors. It allows us to match the specific color of your artwork for the printing process. You should be able to obtain your PMS color from your Marketing/Graphic Design Department. If you do not know your PMS color, please attach a color sample and we will match it as close as possible to the PMS Chart. Your application order includes one (1) PMS color. Refer to Exhibit “A” for additional PMS color pricing. Please note PMS is a trademark of Pantone, Inc.

2. What do you mean when you refer to Paper Weight? Paper Weight indicates the thickness of the paper that is being used to print the applications, statement inserts, etc.

3. Do I need more than one disclosure form if I am promoting more than one program in the same set of applications? Yes, if you are ordering one set of applications and promoting more than one credit card program, and those programs have separate disclosure information (i.e. APR, Fees, Enhancements, etc), you must complete a separate disclosure form (simply make blank copies of appropriate pages within this ordering document) for each program. Please see “Exhibit D” for extra forms.

4. Can I order more marketing materials even if I place a marketing kit or a tier package order? Yes, you can elect to purchase other a la carte items such as posters and take-one stands. However, you must only choose one theme per order.

5. How can I request a color copy of the themes? You can request an electronic color copy of the themes by emailing us at [email protected].

6. Can I place a custom order if none of the themes fit with our marketing needs? Yes, you can customize your applications and statement inserts. Please make sure to complete the Application and Marketing Material Order Form and indicate your request on the “Order Type:” portion of the form. Also include written specifications for the customization of your order. After you place your order, a written quote will be provided to you for approval within five (5) business days. Note: Federal Regulations restrict us from promoting more than three (3) variable rates card programs per applications when rates are not similar. In this case, you may want to request a custom application.

7. What is a “Camera-ready” logo? The term “Camera-ready” is used to describe an extremely crisp and clear copy. Usually you can obtain your logo and other camera-ready artwork from your marketing department/design agent that created your logo.

8. Do I need to complete the entire A&MM Ordering Package every time I place an order? No, if you are placing a re-order, and there are no changes to your artwork, disclosure, and/or your enhancements, you only need to submit a completed order form. However, if there are any changes to your original order, you need to submit all the forms that apply to those changes.

9. What do I need to do if I find an error on the applications once they have been printed and shipped? If the error was caused by FIS, we will reprint your order at no cost to you. If the error was an oversight by your institution and was approved for printing, we will reprint them for you at a discounted rate. Please contact your Client Services Representative for more information.

10. How do I find the status of my order? To find the status of your order, please email us at [email protected].

Documents

Applications & Marketing Materials - CSCU Ordering Guide_CSCU.pdf · sample of the color you want us to use and we will match the color as closely as possible. ... • Paper Selection: