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Appendix A - Service Blueprint

Appendix A - Service Blueprintuid.umu.se/media/355038/kanna_servicedesign_blueprint.pdfAppendix B - Service Map REHAB TEAM PATIENT Doctor Therapists Social Worker SMS Support 3G Mobile

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Page 1: Appendix A - Service Blueprintuid.umu.se/media/355038/kanna_servicedesign_blueprint.pdfAppendix B - Service Map REHAB TEAM PATIENT Doctor Therapists Social Worker SMS Support 3G Mobile

Appendix A - Service Blueprint

Page 2: Appendix A - Service Blueprintuid.umu.se/media/355038/kanna_servicedesign_blueprint.pdfAppendix B - Service Map REHAB TEAM PATIENT Doctor Therapists Social Worker SMS Support 3G Mobile

Appendix B - Service Map

REHAB TEAM

PATIENT

Doctor

Therapists

Social Worker

SMS

Support

3G

MobilePhone

MonthlyProgress Report

Sensors

Smartphone& Tablet

Computer:Web Portal

Data Center

Pebbo

face-to-face

RFID

Mail

SMS

3G

3G / Broadband

Computer:Web Portal

Peer

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