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286 Appendix A

Appendix A - INFLIBNETshodhganga.inflibnet.ac.in/bitstream/10603/4516/15/15... · 2015-12-04 · Punjab & Sind Bank Punjab National Bank Union Bank Of India United Bank Of India State

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Page 1: Appendix A - INFLIBNETshodhganga.inflibnet.ac.in/bitstream/10603/4516/15/15... · 2015-12-04 · Punjab & Sind Bank Punjab National Bank Union Bank Of India United Bank Of India State

286

Appendix – A

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287

Table A1

Efficiency Calculations using DEAP 2.1 program for Model -1(Technical Efficiency)

Model 1

BANK 1995 1996 1997

crste vrste scale crste vrste scale crste vrste scale

Allahabad Bank 0.626 0.844 0.742 0.859 0.884 0.971 0.917 0.928 0.987

Andhra Bank 0.612 0.833 0.734 0.880 0.898 0.981 0.988 0.995 0.993

Bank Of Baroda 0.688 0.996 0.690 0.824 1.000 0.824 0.938 0.988 0.950

Bank Of India 0.673 0.969 0.694 0.892 1.000 0.892 0.905 0.969 0.934 Bank Of Maharashtra 0.611 0.874 0.699 0.850 0.964 0.882 0.912 0.919 0.992

Canara Bank 0.703 1.000 0.703 0.942 0.999 0.943 0.922 1.000 0.922 Central Bank Of India 0.628 0.883 0.712 0.905 0.944 0.959 0.881 1.000 0.881

Corporation Bank 0.741 1.000 0.741 0.980 1.000 0.980 1.000 1.000 1.000

Dena Bank 0.681 0.947 0.718 0.960 0.979 0.980 0.824 0.828 0.995

Indian Bank 0.777 1.000 0.777 0.638 0.659 0.968 0.797 0.813 0.980 Indian Overseas Bank 0.720 0.974 0.739 0.854 1.000 0.854 0.950 0.969 0.980 Oriental Bank Of Commerce 0.764 1.000 0.764 0.981 1.000 0.981 0.987 1.000 0.987

Punjab & Sind Bank 0.657 0.850 0.773 0.786 0.801 0.981 0.903 0.905 0.998 Punjab National Bank 0.729 1.000 0.729 0.802 1.000 0.802 0.949 1.000 0.949

Syndicate Bank 0.602 0.911 0.661 0.940 0.969 0.970 1.000 1.000 1.000

Uco Bank 0.614 0.838 0.733 0.830 0.853 0.974 0.901 0.914 0.986 Union Bank Of India 0.707 1.000 0.707 0.823 1.000 0.823 0.973 1.000 0.973 United Bank Of India 0.530 0.692 0.765 0.770 0.785 0.980 1.000 1.000 1.000

Vijaya Bank 0.739 0.922 0.802 0.824 0.839 0.982 0.946 0.947 0.998

State Bank of India 0.691 1.000 0.691 0.962 1.000 0.962 0.924 1.000 0.924

Axis Bank Ltd. 0.702 0.917 0.766 0.880 0.885 0.995 1.000 1.000 1.000 Centurion Bank Of Punjab Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 0.891 0.909 0.980 Development Credit Bank Ltd. 1.000 1.000 1.000 0.986 1.000 0.986

H D F C Bank Ltd. 0.641 1.000 0.641 0.976 0.989 0.987 1.000 1.000 1.000

I C I C I Bank Ltd. 0.693 0.876 0.791 0.895 0.909 0.985 0.970 0.971 0.999

Indusind Bank Ltd. 0.943 0.956 0.986 1.000 1.000 1.000 0.925 0.932 0.992 Kotak Mahindra Bank Ltd.

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288

Efficiency Calculations using DEAP 2.1 program for Model -1(Technical Efficiency)

continued…..

Model 1

BANK 1998 1999 2000

crste vrste scale crste vrste scale crste vrste scale

Allahabad Bank 0.947 0.962 0.984 0.964 0.999 0.964 0.922 0.982 0.938

Andhra Bank 0.939 0.954 0.985 0.969 0.994 0.975 0.944 0.952 0.992

Bank Of Baroda 0.939 1.000 0.939 0.930 1.000 0.930 0.969 1.000 0.969

Bank Of India 0.909 1.000 0.909 0.859 0.995 0.863 0.899 0.941 0.956 Bank Of Maharashtra 0.970 1.000 0.970 0.938 0.981 0.956 0.952 0.963 0.988

Canara Bank 0.899 0.987 0.911 0.925 1.000 0.925 0.909 0.961 0.946 Central Bank Of India 0.930 1.000 0.930 0.928 1.000 0.928 0.922 1.000 0.922

Corporation Bank 1.000 1.000 1.000 0.986 1.000 0.986 1.000 1.000 1.000

Dena Bank 0.914 0.986 0.927 0.934 0.985 0.948 0.923 0.940 0.982

Indian Bank 0.754 0.843 0.894 0.694 0.723 0.959 0.760 0.816 0.931 Indian Overseas Bank 0.975 1.000 0.975 0.899 0.943 0.953 0.919 0.934 0.984 Oriental Bank Of Commerce 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

Punjab & Sind Bank 0.936 0.936 1.000 0.936 0.948 0.988 0.926 0.930 0.995 Punjab National Bank 0.971 1.000 0.971 0.952 1.000 0.952 0.944 0.983 0.960

Syndicate Bank 0.919 0.949 0.968 0.942 0.994 0.947 0.975 1.000 0.975

Uco Bank 0.809 0.849 0.953 0.828 0.895 0.925 0.904 0.921 0.982

Union Bank Of India 0.946 1.000 0.946 0.930 1.000 0.930 0.943 0.962 0.980

United Bank Of India 0.953 1.000 0.953 1.000 1.000 1.000 1.000 1.000 1.000

Vijaya Bank 0.893 0.905 0.987 0.904 0.938 0.963 0.953 0.959 0.993

State Bank of India 0.952 1.000 0.952 0.893 1.000 0.893 0.942 1.000 0.942

Axis Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 Centurion Bank Of Punjab Ltd. 1.000 1.000 1.000 0.948 0.949 0.999 0.962 0.971 0.991 Development Credit Bank Ltd. 0.970 1.000 0.970 0.957 1.000 0.957 0.961 1.000 0.961

H D F C Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

I C I C I Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 0.989 0.990 0.998

Indusind Bank Ltd. 1.000 1.000 1.000 0.949 0.968 0.980 0.947 0.954 0.993 Kotak Mahindra Bank Ltd.

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289

Efficiency Calculations using DEAP 2.1 program for Model -1(Technical Efficiency)

continued…..

Model 1

BANK 2001 2002 2003

crste vrste scale crste vrste scale crste vrste scale

Allahabad Bank 0.917 0.928 0.987 0.907 0.939 0.966 0.892 0.910 0.981

Andhra Bank 0.988 0.995 0.993 1.000 1.000 1.000 0.988 0.989 0.999

Bank Of Baroda 0.938 0.988 0.950 0.951 0.991 0.959 0.964 0.983 0.980

Bank Of India 0.905 0.969 0.934 0.931 1.000 0.931 0.948 1.000 0.948 Bank Of Maharashtra 0.912 0.919 0.992 0.955 0.955 1.000 0.969 0.970 0.998

Canara Bank 0.922 1.000 0.922 0.954 1.000 0.954 0.995 1.000 0.995 Central Bank Of India 0.881 1.000 0.881 0.933 1.000 0.933 0.916 1.000 0.916

Corporation Bank 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

Dena Bank 0.824 0.828 0.995 0.799 0.863 0.926 0.888 0.889 0.999

Indian Bank 0.797 0.813 0.980 0.866 0.885 0.978 0.922 0.922 1.000 Indian Overseas Bank 0.950 0.969 0.980 0.944 0.956 0.987 1.000 1.000 1.000 Oriental Bank Of Commerce 0.987 1.000 0.987 0.975 0.984 0.990 1.000 1.000 1.000

Punjab & Sind Bank 0.903 0.905 0.998 0.890 0.894 0.996 0.890 0.943 0.944 Punjab National Bank 0.949 1.000 0.949 0.958 1.000 0.958 0.987 1.000 0.987

Syndicate Bank 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

Uco Bank 0.901 0.914 0.986 0.890 0.946 0.941 0.913 0.917 0.995 Union Bank Of India 0.973 1.000 0.973 0.988 0.997 0.991 0.979 0.987 0.992 United Bank Of India 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

Vijaya Bank 0.946 0.947 0.998 0.975 0.977 0.998 0.970 0.971 0.999

State Bank of India 0.924 1.000 0.924 0.978 1.000 0.978 0.948 1.000 0.948

Axis Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 Centurion Bank Of Punjab Ltd. 0.891 0.909 0.980 0.706 0.735 0.960 0.813 0.842 0.966 Development Credit Bank Ltd. 0.986 1.000 0.986 0.925 0.976 0.948 0.971 1.000 0.971

H D F C Bank Ltd. 1.000 1.000 1.000 0.998 1.000 0.998 0.999 1.000 0.999

I C I C I Bank Ltd. 0.970 0.971 0.999 0.938 0.971 0.966 1.000 1.000 1.000

Indusind Bank Ltd. 0.925 0.932 0.992 0.924 0.939 0.985 0.941 0.954 0.987 Kotak Mahindra Bank Ltd. 1.000 1.000 1.000

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290

Efficiency Calculations using DEAP 2.1 program for Model -1(Technical Efficiency)

continued…..

Model 1

BANK 2004 2005 2006

crste vrste scale crste vrste scale crste vrste scale

Allahabad Bank 0.921 0.968 0.952 0.960 0.961 1.000 1.000 1.000 1.000

Andhra Bank 0.960 0.983 0.976 1.000 1.000 1.000 0.998 1.000 0.998

Bank Of Baroda 0.915 0.993 0.921 0.917 0.970 0.945 0.933 0.954 0.978

Bank Of India 0.931 0.984 0.946 0.867 0.913 0.950 0.924 0.947 0.976 Bank Of Maharashtra 0.948 0.952 0.996 0.878 0.881 0.996 0.887 0.896 0.990

Canara Bank 0.948 1.000 0.948 0.937 0.978 0.958 0.977 1.000 0.977 Central Bank Of India 0.956 1.000 0.956 0.908 0.949 0.957 0.913 0.921 0.991

Corporation Bank 1.000 1.000 1.000 0.963 0.965 0.998 0.980 0.985 0.995

Dena Bank 0.879 0.906 0.970 0.849 0.853 0.995 0.880 0.887 0.993

Indian Bank 0.915 0.949 0.964 0.940 0.942 0.998 0.969 0.970 0.998 Indian Overseas Bank 0.937 0.960 0.976 0.961 0.980 0.981 1.000 1.000 1.000 Oriental Bank Of Commerce 0.995 1.000 0.995 1.000 1.000 1.000 1.000 1.000 1.000 Punjab & Sind Bank 0.859 0.895 0.960 0.825 0.839 0.983 0.983 1.000 0.983 Punjab National Bank 0.921 1.000 0.921 0.953 1.000 0.953 0.974 1.000 0.974

Syndicate Bank 0.917 0.964 0.951 0.943 0.956 0.987 0.975 0.976 0.999

Uco Bank 0.955 0.957 0.999 0.915 0.917 0.997 0.965 0.970 0.996 Union Bank Of India 1.000 1.000 1.000 0.939 0.972 0.966 0.966 0.981 0.986 United Bank Of India 1.000 1.000 1.000 1.000 1.000 1.000 0.911 0.920 0.990

Vijaya Bank 0.967 0.987 0.980 0.991 0.998 0.994 0.901 0.912 0.988

State Bank of India 0.900 1.000 0.900 0.927 1.000 0.927 0.938 1.000 0.938

Axis Bank Ltd. 0.926 0.944 0.980 0.965 0.971 0.994 0.986 1.000 0.986 Centurion Bank Of Punjab Ltd. 0.668 0.689 0.969 1.000 1.000 1.000 1.000 1.000 1.000 Development Credit Bank Ltd. 0.853 1.000 0.853 0.698 0.942 0.741 0.690 1.000 0.690

H D F C Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

I C I C I Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

Indusind Bank Ltd. 1.000 1.000 1.000 0.979 1.000 0.979 0.976 1.000 0.976 Kotak Mahindra Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

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291

Efficiency Calculations using DEAP 2.1 program for Model -1(Technical Efficiency)

continued…..

Model 1

BANK 2007 2008 2009

crste vrste scale crste vrste scale crste vrste scale

Allahabad Bank 1.000 1.000 1.000 1.000 1.000 1.000 0.935 0.935 0.999

Andhra Bank 0.972 0.981 0.990 0.975 0.975 1.000 0.966 0.969 0.997

Bank Of Baroda 0.944 0.970 0.974 0.951 0.961 0.989 0.967 0.974 0.992

Bank Of India 0.958 0.978 0.980 0.994 1.000 0.994 1.000 1.000 1.000 Bank Of Maharashtra 0.931 0.942 0.988 0.975 0.977 0.998 0.954 0.955 1.000

Canara Bank 0.967 1.000 0.967 0.963 1.000 0.963 0.982 1.000 0.982 Central Bank Of India 0.944 0.949 0.995 0.937 0.939 0.998 0.967 1.000 0.967

Corporation Bank 0.987 0.991 0.996 0.997 0.997 1.000 1.000 1.000 1.000

Dena Bank 0.940 0.951 0.989 0.970 0.983 0.987 0.952 0.992 0.959

Indian Bank 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 Indian Overseas Bank 1.000 1.000 1.000 1.000 1.000 1.000 0.966 0.972 0.994 Oriental Bank Of Commerce 0.961 0.961 1.000 0.930 0.933 0.997 1.000 1.000 1.000 Punjab & Sind Bank 0.985 1.000 0.985 1.000 1.000 1.000 1.000 1.000 1.000 Punjab National Bank 0.985 1.000 0.985 1.000 1.000 1.000 0.986 1.000 0.986

Syndicate Bank 0.970 0.981 0.988 1.000 1.000 1.000 1.000 1.000 1.000

Uco Bank 0.919 0.922 0.996 0.937 0.940 0.997 0.950 0.952 0.998 Union Bank Of India 0.948 0.960 0.988 0.993 1.000 0.993 1.000 1.000 1.000 United Bank Of India 0.944 0.955 0.989 0.941 0.949 0.991 0.909 0.910 0.999

Vijaya Bank 0.952 0.964 0.987 1.000 1.000 1.000 0.921 0.935 0.984

State Bank of India 0.950 1.000 0.950 0.960 1.000 0.960 0.965 1.000 0.965

Axis Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 Centurion Bank Of Punjab Ltd. 1.000 1.000 1.000 Development Credit Bank Ltd. 0.961 1.000 0.961 1.000 1.000 1.000 0.797 1.000 0.797

H D F C Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

I C I C I Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

Indusind Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 Kotak Mahindra Bank Ltd. 0.950 0.990 0.960 0.966 1.000 0.966 1.000 1.000 1.000

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292

Table A2

Efficiency Calculations using DEAP 2.1 program for Model -2(Technical efficiency)

Model 2

BANK 1995 1996 1997

crste vrste scale crste vrste scale crste vrste scale

Allahabad Bank 0.366 0.732 0.500 0.528 0.759 0.695 0.662 0.776 0.853

Andhra Bank 0.362 0.709 0.510 0.480 0.632 0.759 0.597 0.660 0.905

Bank Of Baroda 0.449 1.000 0.449 0.629 1.000 0.629 0.788 1.000 0.788

Bank Of India 0.398 0.837 0.475 0.630 0.968 0.651 0.956 1.000 0.956 Bank Of Maharashtra

0.350 0.678 0.516 0.445 0.663 0.671 0.634 0.711 0.892

Canara Bank 0.386 0.828 0.466 0.555 0.858 0.647 0.662 0.953 0.695 Central Bank Of India

0.353 0.721 0.489 0.500 0.711 0.703 0.581 0.782 0.743

Corporation Bank 0.269 0.600 0.448 0.475 0.647 0.734 0.686 0.864 0.794

Dena Bank 0.396 0.780 0.508 0.583 0.788 0.740 0.754 0.836 0.902

Indian Bank 0.493 1.000 0.493 0.657 0.956 0.687 0.733 0.835 0.878 Indian Overseas Bank

0.417 0.842 0.495 0.572 0.839 0.681 0.661 0.780 0.847

Oriental Bank Of Commerce

0.422 0.885 0.477 0.598 0.935 0.639 0.739 1.000 0.739

Punjab & Sind Bank 0.369 0.715 0.515 0.527 0.700 0.753 0.649 0.702 0.925 Punjab National Bank

0.332 1.000 0.332 0.463 1.000 0.463 0.685 0.901 0.761

Syndicate Bank 0.271 0.543 0.500 0.428 0.593 0.722 0.608 0.716 0.849

Uco Bank 0.316 0.634 0.499 0.397 0.546 0.728 0.524 0.617 0.849

Union Bank Of India 0.369 0.747 0.494 0.482 0.811 0.594 0.694 0.929 0.748

United Bank Of India 0.279 0.548 0.509 0.360 0.479 0.751 0.486 0.502 0.969

Vijaya Bank 0.289 0.682 0.423 0.453 0.593 0.763 0.603 0.620 0.973

State Bank of India 0.454 1.000 0.454 0.688 1.000 0.688 0.834 1.000 0.834

Axis Bank Ltd. 0.846 1.000 0.846 0.704 0.705 0.998 0.631 0.884 0.713 Centurion Bank Of Punjab Ltd.

1.000 1.000 1.000 0.987 1.000 0.987 0.339 1.000 0.339

Development Credit Bank Ltd.

0.631 0.631 1.000 1.000 1.000 1.000

H D F C Bank Ltd. 0.143 0.146 0.986 0.601 0.606 0.993 0.700 0.731 0.958

I C I C I Bank Ltd. 0.293 0.308 0.952 1.000 1.000 1.000 0.905 0.997 0.908

Indusind Bank Ltd. 0.904 1.000 0.904 1.000 1.000 1.000 1.000 1.000 1.000 Kotak Mahindra Bank Ltd.

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293

Efficiency Calculations using DEAP 2.1 program for Model -2(Technical efficiency)

continued….

Model 2

BANK 1998 1999 2000

crste vrste scale crste vrste scale crste vrste scale

Allahabad Bank 0.630 0.857 0.734 0.564 0.965 0.585 0.559 1.000 0.559

Andhra Bank 0.644 0.749 0.860 0.536 0.897 0.597 0.519 0.666 0.778

Bank Of Baroda 0.779 1.000 0.779 0.602 1.000 0.602 0.643 1.000 0.643

Bank Of India 0.928 1.000 0.928 0.743 1.000 0.743 0.726 1.000 0.726 Bank Of Maharashtra

0.591 0.707 0.836 0.459 0.810 0.566 0.490 0.668 0.733

Canara Bank 0.669 0.957 0.699 0.555 1.000 0.555 0.645 0.933 0.692 Central Bank Of India

0.617 0.790 0.782 0.525 1.000 0.525 0.503 1.000 0.503

Corporation Bank 0.767 0.807 0.950 0.687 0.995 0.690 0.782 1.000 0.782

Dena Bank 0.839 0.896 0.936 0.732 0.927 0.789 0.687 0.939 0.732

Indian Bank 0.776 0.834 0.930 0.588 0.757 0.776 0.518 0.748 0.693 Indian Overseas Bank

0.655 0.766 0.855 0.559 0.924 0.605 0.599 0.837 0.716

Oriental Bank Of Commerce

0.728 1.000 0.728 0.570 1.000 0.570 0.621 1.000 0.621

Punjab & Sind Bank 0.630 0.724 0.870 0.541 0.647 0.836 0.526 0.698 0.753 Punjab National Bank

0.688 1.000 0.688 0.578 0.796 0.726 0.541 0.789 0.686

Syndicate Bank 0.647 0.769 0.842 0.597 1.000 0.597 0.619 0.909 0.682

Uco Bank 0.636 0.685 0.928 0.510 0.664 0.769 0.503 0.724 0.694

Union Bank Of India 0.673 0.883 0.762 0.484 0.857 0.565 0.636 0.854 0.744 United Bank Of India

0.460 0.806 0.571 0.352 1.000 0.352 0.166 1.000 0.166

Vijaya Bank 0.546 0.625 0.874 0.487 0.808 0.602 0.540 0.720 0.749

State Bank of India 0.832 1.000 0.832 0.654 1.000 0.654 0.630 1.000 0.630

Axis Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 Centurion Bank Of Punjab Ltd.

0.763 1.000 0.763 0.883 1.000 0.883 0.799 1.000 0.799

Development Credit Bank Ltd.

0.885 0.891 0.993 0.747 0.755 0.989 0.882 0.935 0.944

H D F C Bank Ltd. 0.645 0.645 0.999 0.668 0.671 0.996 0.643 0.701 0.917

I C I C I Bank Ltd. 0.732 0.734 0.996 1.000 1.000 1.000 0.596 0.799 0.746

Indusind Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 Kotak Mahindra Bank Ltd.

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294

Efficiency Calculations using DEAP 2.1 program for Model -2(Technical efficiency)

continued….

Model 2

BANK 2001 2002 2003

crste vrste scale crste vrste scale crste vrste scale

Allahabad Bank 0.746 0.766 0.974 0.189 0.399 0.474 0.295 0.425 0.695

Andhra Bank 0.645 0.658 0.980 0.242 0.412 0.587 0.341 0.468 0.728

Bank Of Baroda 0.800 0.954 0.838 0.250 0.483 0.518 0.352 0.484 0.727

Bank Of India 0.971 1.000 0.971 0.289 0.580 0.498 0.436 0.613 0.710 Bank Of Maharashtra

0.611 0.628 0.973 0.200 0.362 0.551 0.291 0.360 0.808

Canara Bank 0.743 0.923 0.805 0.259 0.543 0.477 0.382 0.512 0.745 Central Bank Of India

0.668 1.000 0.668 0.490 1.000 0.490 0.563 0.923 0.610

Corporation Bank 0.847 0.981 0.864 0.360 0.517 0.695 0.440 0.476 0.925

Dena Bank 0.739 0.768 0.963 0.223 0.446 0.500 0.289 0.423 0.683

Indian Bank 0.674 0.696 0.969 0.185 0.429 0.433 0.263 0.391 0.673 Indian Overseas Bank

0.746 0.767 0.973 0.200 0.412 0.485 0.290 0.420 0.690

Oriental Bank Of Commerce

0.725 0.863 0.840 0.340 0.484 0.703 0.420 0.461 0.911

Punjab & Sind Bank

0.640 0.658 0.973 0.172 0.346 0.499 0.648 0.858 0.756

Punjab National Bank

0.777 0.807 0.963 0.226 0.475 0.475 0.325 0.484 0.671

Syndicate Bank 0.792 0.837 0.947 0.183 0.379 0.483 0.261 0.468 0.558

Uco Bank 0.723 0.749 0.965 0.184 0.463 0.397 0.289 0.446 0.648 Union Bank Of India

0.790 0.829 0.953 0.246 0.413 0.596 0.397 0.513 0.775

United Bank Of India

0.270 1.000 0.270 0.521 1.000 0.521 0.776 1.000 0.776

Vijaya Bank 0.704 0.724 0.972 0.176 0.328 0.537 0.241 0.380 0.634

State Bank of India 0.730 1.000 0.730 0.195 1.000 0.195 0.287 1.000 0.287

Axis Bank Ltd. 0.882 1.000 0.882 1.000 1.000 1.000 0.580 0.593 0.977 Centurion Bank Of Punjab Ltd.

0.791 0.940 0.842 0.539 0.731 0.737 0.465 0.819 0.567

Development Credit Bank Ltd.

0.979 0.984 0.995 0.558 0.570 0.979 0.546 0.624 0.874

H D F C Bank Ltd. 0.654 0.722 0.906 0.508 0.590 0.861 0.556 0.567 0.981

I C I C I Bank Ltd. 0.714 1.000 0.714 1.000 1.000 1.000 1.000 1.000 1.000

Indusind Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 Kotak Mahindra Bank Ltd.

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295

Efficiency Calculations using DEAP 2.1 program for Model -2(Technical efficiency)

continued….

Model 2

BANK 2004 2005 2006

crste vrste scale crste vrste scale crste vrste scale

Allahabad Bank 0.587 0.613 0.957 0.569 0.578 0.985 0.656 0.668 0.981

Andhra Bank 0.638 0.680 0.938 0.727 0.731 0.995 0.709 0.720 0.985

Bank Of Baroda 0.558 0.564 0.989 0.574 0.597 0.961 0.690 0.718 0.961

Bank Of India 0.711 0.716 0.993 0.765 0.789 0.969 0.757 0.780 0.970 Bank Of Maharashtra

0.493 0.534 0.924 0.488 0.502 0.973 0.662 0.671 0.987

Canara Bank 0.623 0.626 0.995 0.676 0.699 0.967 0.745 0.766 0.974 Central Bank Of India

0.876 1.000 0.876 0.481 0.501 0.959 0.601 0.630 0.954

Corporation Bank 0.665 0.710 0.937 0.752 0.758 0.993 0.806 0.807 0.999

Dena Bank 0.645 0.697 0.926 0.579 0.598 0.969 0.654 0.656 0.997

Indian Bank 0.536 0.566 0.947 0.565 0.587 0.962 0.588 0.609 0.965 Indian Overseas Bank

0.543 0.565 0.962 0.612 0.636 0.963 0.738 0.767 0.962

Oriental Bank Of Commerce

0.613 0.638 0.960 0.591 0.600 0.985 0.744 0.746 0.997

Punjab & Sind Bank 0.895 0.945 0.946 0.508 0.509 0.997 0.568 0.573 0.992 Punjab National Bank

0.597 0.600 0.994 0.627 0.656 0.955 0.669 0.702 0.954

Syndicate Bank 0.539 0.559 0.963 0.618 0.644 0.959 0.724 0.759 0.954

Uco Bank 0.584 0.606 0.963 0.604 0.624 0.968 0.741 0.765 0.968

Union Bank Of India 0.647 0.660 0.979 0.707 0.726 0.974 0.794 0.808 0.983

United Bank Of India 1.000 1.000 1.000 1.000 1.000 1.000 0.560 0.580 0.965

Vijaya Bank 0.587 0.636 0.922 0.616 0.621 0.992 0.657 0.659 0.997

State Bank of India 0.551 1.000 0.551 0.609 1.000 0.609 0.727 1.000 0.727

Axis Bank Ltd. 0.674 0.678 0.993 0.648 0.656 0.988 0.688 0.777 0.885 Centurion Bank Of Punjab Ltd.

0.601 1.000 0.601 0.830 1.000 0.830 1.000 1.000 1.000

Development Credit Bank Ltd.

0.606 0.892 0.679 0.914 1.000 0.914 0.679 1.000 0.679

H D F C Bank Ltd. 0.722 0.726 0.994 0.788 0.816 0.965 0.703 0.706 0.995

I C I C I Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

Indusind Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 0.813 1.000 0.813 Kotak Mahindra Bank Ltd.

0.522 0.816 0.640 1.000 1.000 1.000 1.000 1.000 1.000

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Efficiency Calculations using DEAP 2.1 program for Model -2(Technical efficiency)

continued….

Model 2

BANK 2007 2008 2009

crste vrste scale crste vrste scale crste vrste scale

Allahabad Bank 0.793 0.795 0.997 0.751 0.768 0.978 0.690 0.702 0.983

Andhra Bank 0.752 0.752 0.999 0.749 0.776 0.965 0.741 0.760 0.974

Bank Of Baroda 0.748 0.779 0.960 0.757 0.759 0.998 0.743 0.747 0.995

Bank Of India 0.795 0.830 0.958 0.817 0.818 0.999 0.751 0.752 1.000 Bank Of Maharashtra

0.752 0.759 0.991 0.757 0.785 0.964 0.653 0.676 0.966

Canara Bank 0.785 0.807 0.973 0.752 0.753 1.000 0.738 0.739 0.999 Central Bank Of India

0.694 0.719 0.965 0.715 0.718 0.995 0.650 0.657 0.990

Corporation Bank 0.819 0.844 0.971 0.844 0.852 0.990 0.936 1.000 0.936

Dena Bank 0.735 0.753 0.975 0.733 0.776 0.945 0.668 0.699 0.956

Indian Bank 0.660 0.691 0.956 0.701 0.703 0.998 0.699 0.699 0.999 Indian Overseas Bank

0.763 0.784 0.973 0.774 0.780 0.991 0.742 0.744 0.998

Oriental Bank Of Commerce

0.804 0.820 0.981 0.915 0.921 0.994 0.818 0.856 0.955

Punjab & Sind Bank 0.646 0.667 0.968 0.793 0.832 0.953 0.701 0.730 0.960 Punjab National Bank

0.750 0.806 0.930 0.772 0.776 0.995 0.730 0.736 0.991

Syndicate Bank 0.745 0.755 0.987 0.728 0.738 0.986 0.705 0.736 0.957

Uco Bank 0.812 0.830 0.979 0.745 0.753 0.988 0.683 0.689 0.991 Union Bank Of India

0.839 0.846 0.991 0.782 0.801 0.976 0.751 0.772 0.973

United Bank Of India

0.656 0.658 0.998 0.639 0.659 0.969 0.645 0.664 0.970

Vijaya Bank 0.736 0.759 0.970 0.721 0.784 0.920 0.648 0.670 0.967

State Bank of India 0.831 1.000 0.831 0.835 1.000 0.835 0.724 1.000 0.724

Axis Bank Ltd. 0.798 0.809 0.987 0.820 0.825 0.994 0.738 0.767 0.962 Centurion Bank Of Punjab Ltd.

0.952 0.973 0.979

Development Credit Bank Ltd.

0.870 1.000 0.870 0.794 1.000 0.794 0.691 1.000 0.691

H D F C Bank Ltd. 0.826 0.831 0.994 0.690 0.690 1.000 0.682 0.688 0.991

I C I C I Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

Indusind Bank Ltd. 0.950 1.000 0.950 0.967 1.000 0.967 0.761 1.000 0.761 Kotak Mahindra Bank Ltd.

1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

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297

Table A3

Efficiency Calculations using DEAP 2.1 program for Model -3 (X- efficiency)

Model 3

BANK 1995 1996 1997

crste vrste scale crste vrste scale crste vrste scale

Allahabad Bank 0.899 0.899 1.000 0.968 0.971 0.996 0.940 0.946 0.993

Andhra Bank 0.896 1.000 0.896 1.000 1.000 1.000 0.868 0.910 0.953

Bank Of Baroda 1.000 1.000 1.000 0.934 0.975 0.958 0.945 0.962 0.982

Bank Of India 0.943 0.969 0.974 1.000 1.000 1.000 0.981 1.000 0.981 Bank Of Maharashtra

0.896 1.000 0.896 0.845 0.923 0.916 0.902 0.943 0.956

Canara Bank 0.997 1.000 0.997 0.996 1.000 0.996 0.934 0.989 0.944 Central Bank Of India

1.000 1.000 1.000 1.000 1.000 1.000 0.896 0.953 0.940

Corporation Bank 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

Dena Bank 0.995 1.000 0.995 1.000 1.000 1.000 0.963 0.966 0.997

Indian Bank 1.000 1.000 1.000 0.677 0.679 0.996 1.000 1.000 1.000 Indian Overseas Bank

1.000 1.000 1.000 1.000 1.000 1.000

Oriental Bank Of Commerce

0.884 1.000 0.884 1.000 1.000 1.000 1.000 1.000 1.000

Punjab & Sind Bank 1.000 1.000 1.000 0.861 1.000 0.861 0.847 0.880 0.963 Punjab National Bank

0.962 1.000 0.962 0.985 1.000 0.985 0.994 1.000 0.994

Syndicate Bank 0.738 0.859 0.859 0.838 0.915 0.916 0.870 0.929 0.936

Uco Bank 0.919 1.000 0.919 0.914 1.000 0.914 0.773 0.812 0.953

Union Bank Of India 0.856 0.996 0.860 0.904 0.940 0.962 0.968 0.979 0.989

United Bank Of India 0.932 1.000 0.932 0.846 1.000 0.846 1.000 1.000 1.000

Vijaya Bank 0.866 0.979 0.885 0.884 1.000 0.884 1.000 1.000 1.000

State Bank of India 0.955 1.000 0.955 1.000 1.000 1.000 1.000 1.000 1.000

Axis Bank Ltd. 0.902 0.909 0.993 0.864 1.000 0.864 0.984 1.000 0.984 Development Credit Bank Ltd.

1.000 1.000 1.000 0.967 1.000 0.967

H D F C Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000

I C I C I Bank Ltd. 0.912 0.926 0.985 0.955 1.000 0.955 1.000 1.000 1.000

Indusind Bank Ltd. 0.969 0.969 1.000 1.000 1.000 1.000 1.000 1.000 1.000 Kotak Mahindra Bank Ltd.

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Efficiency Calculations using DEAP 2.1 program for Model -3 (X- efficiency)

continued…..

Model 3

BANK 1998 1999 2000

crste vrste scale crste vrste scale crste vrste scale

Allahabad Bank 0.965 0.988 0.976 0.994 0.994 0.999 0.933 0.934 0.998

Andhra Bank 0.901 0.929 0.970 0.959 0.959 1.000 0.960 0.962 0.999

Bank Of Baroda 0.974 1.000 0.974 0.967 1.000 0.967 0.977 0.995 0.982

Bank Of India 0.980 1.000 0.980 0.960 0.969 0.991 0.938 0.940 0.998

Bank Of Maharashtra 0.939 1.000 0.939 1.000 1.000 1.000 0.997 1.000 0.997

Canara Bank 1.000 1.000 1.000 0.981 0.986 0.995 0.956 0.957 0.999

Central Bank Of India 0.885 0.945 0.936 0.892 0.949 0.939 1.000 1.000 1.000

Corporation Bank 1.000 1.000 1.000 0.996 1.000 0.996 1.000 1.000 1.000

Dena Bank 0.948 0.952 0.995 0.959 0.959 1.000 0.958 0.964 0.994

Indian Bank 0.962 0.963 0.999 0.747 0.770 0.969 0.846 0.863 0.981

Indian Overseas Bank 1.000 1.000 1.000 0.929 0.974 0.954 0.920 0.924 0.997

Oriental Bank Of Commerce

1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

Punjab & Sind Bank 0.911 0.917 0.993 1.000 1.000 1.000 0.999 1.000 0.999

Punjab National Bank 0.990 0.996 0.994 1.000 1.000 1.000 0.969 0.978 0.991

Syndicate Bank 0.863 0.917 0.941 0.977 0.977 1.000 0.974 0.975 0.999

Uco Bank 1.000 1.000 1.000 1.000 1.000 1.000 0.983 1.000 0.983

Union Bank Of India 0.977 1.000 0.978 0.951 1.000 0.951 0.931 0.932 0.999

United Bank Of India 0.832 0.874 0.952 0.886 0.898 0.986 1.000 1.000 1.000

Vijaya Bank 0.855 0.878 0.974 0.878 0.901 0.975 0.937 0.945 0.991

State Bank of India 1.000 1.000 1.000 0.992 1.000 0.992 1.000 1.000 1.000

Axis Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

Development Credit Bank Ltd.

0.970 1.000 0.970 0.957 1.000 0.957 0.959 1.000 0.959

H D F C Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

I C I C I Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

Indusind Bank Ltd. 1.000 1.000 1.000 0.956 0.960 0.995 0.954 0.974 0.980

Kotak Mahindra Bank Ltd.

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299

Efficiency Calculations using DEAP 2.1 program for Model -3 (X- efficiency)

continued…..

Model 3

BANK 2001 2002 2003

crste vrste scale crste vrste scale crste vrste scale

Allahabad Bank 0.967 0.972 0.995 0.942 0.945 0.997 0.940 0.940 1.000

Andhra Bank 0.984 0.984 0.999 1.000 1.000 1.000 1.000 1.000 1.000

Bank Of Baroda 1.000 1.000 1.000 1.000 1.000 1.000 0.958 0.981 0.976

Bank Of India 0.959 0.968 0.991 0.989 1.000 0.989 0.989 1.000 0.989

Bank Of Maharashtra 1.000 1.000 1.000 0.980 1.000 0.980 0.951 0.951 1.000

Canara Bank 1.000 1.000 1.000 0.994 1.000 0.994 0.990 1.000 0.990

Central Bank Of India 0.890 0.949 0.938 1.000 1.000 1.000 1.000 1.000 1.000

Corporation Bank 0.995 1.000 0.995 1.000 1.000 1.000 1.000 1.000 1.000

Dena Bank 0.851 0.855 0.996 0.867 0.868 1.000 0.905 0.909 0.996

Indian Bank 0.908 0.912 0.995 0.947 0.987 0.960 0.991 0.992 0.998

Indian Overseas Bank 0.929 0.944 0.983 0.944 0.947 0.997 0.974 0.978 0.996

Oriental Bank Of Commerce

0.960 1.000 0.960 0.985 0.985 1.000 0.976 0.982 0.994

Punjab & Sind Bank 0.965 1.000 0.965 0.943 1.000 0.943 0.974 0.998 0.976

Punjab National Bank 0.976 1.000 0.976 0.950 1.000 0.950 0.996 1.000 0.996

Syndicate Bank 1.000 1.000 1.000 0.963 0.980 0.982 1.000 1.000 1.000

Uco Bank 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

Union Bank Of India 0.973 0.974 1.000 0.975 0.977 0.998 0.970 0.981 0.989

United Bank Of India 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

Vijaya Bank 0.926 0.927 0.999 0.950 0.951 0.999 0.963 0.970 0.993

State Bank of India 1.000 1.000 1.000 1.000 1.000 1.000 0.971 1.000 0.971

Axis Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

Development Credit Bank Ltd.

0.956 1.000 0.956 0.923 1.000 0.923 1.000 1.000 1.000

H D F C Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

I C I C I Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

Indusind Bank Ltd. 0.928 0.944 0.983 0.940 0.974 0.965 0.954 0.982 0.971

Kotak Mahindra Bank Ltd.

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Efficiency Calculations using DEAP 2.1 program for Model -3 (X- efficiency)

continued…..

Model 3

BANK 2004 2005 2006

crste vrste scale crste vrste scale crste vrste scale

Allahabad Bank 0.978 0.978 1.000 0.979 0.984 0.994 1.000 1.000 1.000

Andhra Bank 0.985 0.985 1.000 1.000 1.000 1.000 0.996 1.000 0.996

Bank Of Baroda 1.000 1.000 1.000 0.913 0.936 0.975 0.934 0.948 0.984

Bank Of India 0.968 0.987 0.980 0.881 0.890 0.990 0.974 0.977 0.997 Bank Of Maharashtra

0.909 0.971 0.937 0.887 0.893 0.993

Canara Bank 0.972 1.000 0.972 0.953 0.968 0.984 0.969 1.000 0.969 Central Bank Of India

0.966 0.980 0.986 0.918 0.921 0.997 0.887 0.891 0.996

Corporation Bank 0.991 1.000 0.991 0.963 0.965 0.998 0.979 0.984 0.995

Dena Bank 0.909 0.909 1.000 0.868 0.885 0.981 0.913 0.916 0.997

Indian Bank 1.000 1.000 1.000 0.998 0.998 0.999 0.997 0.998 0.999 Indian Overseas Bank

0.950 0.953 0.997 0.974 0.974 1.000 0.994 0.998 0.997

Oriental Bank Of Commerce

0.999 1.000 0.999 1.000 1.000 1.000 0.984 0.989 0.995

Punjab & Sind Bank 0.887 0.963 0.920 1.000 1.000 1.000 1.000 1.000 1.000 Punjab National Bank

0.962 1.000 0.962 1.000 1.000 1.000 0.965 0.997 0.968

Syndicate Bank 0.969 0.973 0.997 0.928 0.930 0.998 0.981 0.982 0.999

Uco Bank 0.924 0.980 0.942 0.913 0.915 0.998 0.929 0.930 0.999 Union Bank Of India

0.950 1.000 0.950 0.963 0.966 0.998 1.000 1.000 1.000

United Bank Of India

1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

Vijaya Bank 0.995 0.995 1.000 0.978 0.987 0.991 0.894 0.904 0.989

State Bank of India 0.968 1.000 0.968 0.991 1.000 0.991 0.989 1.000 0.989

Axis Bank Ltd. 0.998 0.998 1.000 1.000 1.000 1.000 1.000 1.000 1.000 Development Credit Bank Ltd.

0.931 1.000 0.931 0.680 1.000 0.680

H D F C Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

I C I C I Bank Ltd. 1.000 1.000 1.000 0.974 1.000 0.974 0.990 1.000 0.990

Indusind Bank Ltd. 1.000 1.000 1.000 0.979 1.000 0.979 0.974 1.000 0.974 Kotak Mahindra Bank Ltd.

1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

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Efficiency Calculations using DEAP 2.1 program for Model -3 (X- efficiency)

continued…..

Model 3

BANK 2007 2008 2009

crste vrste scale crste vrste scale crste vrste scale

Allahabad Bank 1.000 1.000 1.000 0.932 0.978 0.953 0.927 0.935 0.991

Andhra Bank 0.971 0.978 0.992 0.941 0.941 0.999 0.958 0.968 0.990

Bank Of Baroda 0.943 0.966 0.977 0.901 0.950 0.948 0.975 0.977 0.998

Bank Of India 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 Bank Of Maharashtra

0.930 0.940 0.990 0.872 0.874 0.999 0.921 0.939 0.980

Canara Bank 0.967 1.000 0.967 0.909 1.000 0.909 0.979 1.000 0.979

Central Bank Of India 0.937 0.937 1.000 0.970 0.974 0.996 1.000 1.000 1.000

Corporation Bank 0.980 0.990 0.990 0.951 0.952 0.999 0.987 0.989 0.997

Dena Bank 0.949 0.951 0.998 0.917 0.921 0.995 0.944 0.979 0.964

Indian Bank 1.000 1.000 1.000 0.897 0.899 0.998 1.000 1.000 1.000

Indian Overseas Bank 1.000 1.000 1.000 1.000 1.000 1.000 0.966 0.969 0.997 Oriental Bank Of Commerce

0.952 0.955 0.997 0.855 0.895 0.956 1.000 1.000 1.000

Punjab & Sind Bank 1.000 1.000 1.000 0.982 0.991 0.991 1.000 1.000 1.000 Punjab National Bank

0.969 0.995 0.973 0.919 0.970 0.948 0.980 0.994 0.986

Syndicate Bank 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

Uco Bank 0.925 0.925 1.000 0.886 0.904 0.980 0.956 0.959 0.996

Union Bank Of India 1.000 1.000 1.000 0.929 0.965 0.963 0.993 0.998 0.995

United Bank Of India 1.000 1.000 1.000 0.966 0.985 0.981 0.886 0.959 0.924

Vijaya Bank 0.956 0.965 0.991 1.000 1.000 1.000 0.920 0.930 0.988

State Bank of India 0.985 1.000 0.985 0.990 1.000 0.990 1.000 1.000 1.000

Axis Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 Development Credit Bank Ltd.

0.881 1.000 0.881 0.954 1.000 0.954 0.815 1.000 0.815

H D F C Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

I C I C I Bank Ltd. 0.981 1.000 0.981 0.910 1.000 0.910 0.937 0.965 0.972

Indusind Bank Ltd. 1.000 1.000 1.000 0.977 1.000 0.977 0.916 1.000 0.916

Kotak Mahindra Bank Ltd.

1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

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Table A4

Efficiency Calculations using DEAP 2.1 program for Model -4(profit Efficiency)

Model 4

BANK 1995 1996 1997

crste vrste scale crste vrste scale crste vrste scale

Allahabad Bank 0.887 0.888 0.999 0.982 0.982 1.000 0.940 0.946 0.993

Andhra Bank 0.852 1.000 0.852 1.000 1.000 1.000 0.868 0.910 0.953

Bank Of Baroda 1.000 1.000 1.000 0.933 0.963 0.968 0.945 0.962 0.982

Bank Of India 0.932 0.960 0.970 1.000 1.000 1.000 0.981 1.000 0.981 Bank Of Maharashtra

0.907 1.000 0.907 0.851 0.929 0.916 0.902 0.943 0.956

Canara Bank 0.989 0.998 0.991 0.985 0.985 1.000 0.934 0.989 0.944 Central Bank Of India

1.000 1.000 1.000 1.000 1.000 1.000 0.896 0.953 0.940

Corporation Bank 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

Dena Bank 0.976 1.000 0.976 1.000 1.000 1.000 0.963 0.966 0.997

Indian Bank 1.000 1.000 1.000 0.677 0.682 0.993 Indian Overseas Bank

1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

Oriental Bank Of Commerce

0.890 1.000 0.890 1.000 1.000 1.000 1.000 1.000 1.000

Punjab & Sind Bank 1.000 1.000 1.000 0.849 1.000 0.849 0.847 0.880 0.963 Punjab National Bank

0.975 1.000 0.975 0.985 1.000 0.985 0.994 1.000 0.994

Syndicate Bank 0.719 0.844 0.852 0.833 0.906 0.919 0.870 0.929 0.936

Uco Bank 0.924 1.000 0.924 0.902 1.000 0.902 0.773 0.812 0.953

Union Bank Of India 0.853 0.991 0.861 0.912 0.937 0.973 0.968 0.979 0.989

United Bank Of India 0.932 1.000 0.932 0.831 1.000 0.831 1.000 1.000 1.000

Vijaya Bank 0.866 0.972 0.890 0.877 1.000 0.877 1.000 1.000 1.000

State Bank of India 0.978 1.000 0.978 1.000 1.000 1.000 1.000 1.000 1.000

Axis Bank Ltd. 0.876 0.883 0.992 0.882 1.000 0.882 0.984 1.000 0.984 Development Credit Bank Ltd.

1.000 1.000 1.000 0.967 1.000 0.967

H D F C Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000

I C I C I Bank Ltd. 0.914 0.926 0.987 0.961 1.000 0.961 1.000 1.000 1.000

Indusind Bank Ltd. 0.945 0.946 0.999 1.000 1.000 1.000 1.000 1.000 1.000 Kotak Mahindra Bank Ltd.

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303

Efficiency Calculations using DEAP 2.1 program for Model -4(profit Efficiency)

continued….

Model 4

BANK 1998 1999 2000

crste vrste scale crste vrste scale crste vrste scale

Allahabad Bank 0.954 0.975 0.979 0.985 0.986 0.999 0.927 0.927 0.999

Andhra Bank 0.850 0.886 0.960 0.914 0.918 0.996 0.933 0.935 0.999

Bank Of Baroda 0.935 0.978 0.956 0.948 0.974 0.973 0.962 0.978 0.984

Bank Of India 0.987 1.000 0.987 0.904 0.923 0.980 0.908 0.909 0.999 Bank Of Maharashtra

0.861 0.937 0.919 1.000 1.000 1.000 0.992 1.000 0.992

Canara Bank 1.000 1.000 1.000 0.956 0.960 0.996 0.923 0.923 1.000 Central Bank Of India

0.890 0.972 0.916 0.873 0.944 0.925 1.000 1.000 1.000

Corporation Bank 1.000 1.000 1.000 0.979 1.000 0.979 0.985 0.987 0.998

Dena Bank 0.956 0.959 0.997 0.941 0.942 1.000 0.912 0.916 0.996

Indian Bank 0.953 0.955 0.998 0.731 0.758 0.964 0.823 0.846 0.973 Indian Overseas Bank

1.000 1.000 1.000 0.929 0.970 0.958 0.918 0.920 0.998

Oriental Bank Of Commerce

1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

Punjab & Sind Bank 0.882 0.888 0.992 1.000 1.000 1.000 0.985 1.000 0.985 Punjab National Bank

0.947 0.955 0.992 1.000 1.000 1.000 0.961 0.969 0.992

Syndicate Bank 0.840 0.917 0.917 0.940 0.943 0.997 0.949 0.949 1.000

Uco Bank 1.000 1.000 1.000 1.000 1.000 1.000 0.954 1.000 0.954 Union Bank Of India

0.963 0.993 0.970 0.948 0.996 0.952 0.925 0.925 1.000

United Bank Of India

0.814 0.875 0.931 0.850 0.867 0.981 1.000 1.000 1.000

Vijaya Bank 0.827 0.857 0.965 0.864 0.889 0.972 0.910 0.918 0.991

State Bank of India 1.000 1.000 1.000 0.999 1.000 0.999 1.000 1.000 1.000

Axis Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 Development Credit Bank Ltd.

0.966 1.000 0.966 0.952 1.000 0.952 0.963 1.000 0.963

H D F C Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

I C I C I Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

Indusind Bank Ltd. 1.000 1.000 1.000 0.937 0.940 0.997 0.933 0.950 0.982 Kotak Mahindra Bank Ltd.

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304

Efficiency Calculations using DEAP 2.1 program for Model -4(profit Efficiency)

continued….

Model 4

BANK 2001 2002 2003

crste vrste scale crste vrste scale crste vrste scale

Allahabad Bank 0.976 0.982 0.994 0.949 0.952 0.997 0.925 0.926 1.000

Andhra Bank 0.967 0.967 1.000 1.000 1.000 1.000 0.975 0.981 0.994

Bank Of Baroda 0.990 0.991 0.999 0.999 1.000 0.999 0.950 0.994 0.957

Bank Of India 0.929 0.937 0.991 0.969 0.999 0.970 0.975 0.997 0.978 Bank Of Maharashtra

1.000 1.000 1.000 0.974 1.000 0.974 0.938 0.944 0.994

Canara Bank 0.977 0.979 0.999 0.965 0.982 0.983 0.966 1.000 0.966 Central Bank Of India

0.894 0.954 0.937 1.000 1.000 1.000 1.000 1.000 1.000

Corporation Bank 0.974 1.000 0.974 1.000 1.000 1.000 0.989 0.994 0.995

Dena Bank 0.838 0.842 0.995 0.848 0.849 0.999 0.880 0.885 0.995

Indian Bank 0.885 0.888 0.996 0.920 0.967 0.951 0.986 0.989 0.998 Indian Overseas Bank

0.921 0.947 0.973 0.940 0.946 0.994 0.976 1.000 0.977

Oriental Bank Of Commerce

0.951 1.000 0.951 0.978 0.979 1.000 0.980 0.999 0.981

Punjab & Sind Bank

0.959 1.000 0.959 0.938 1.000 0.938 0.952 0.977 0.974

Punjab National Bank

0.976 1.000 0.976 0.950 1.000 0.950 0.999 1.000 0.999

Syndicate Bank 0.986 0.991 0.995 0.938 0.959 0.979 0.999 0.999 1.000

Uco Bank 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 Union Bank Of India

0.967 0.967 0.999 0.967 0.967 1.000 0.962 0.988 0.974

United Bank Of India

1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

Vijaya Bank 0.904 0.907 0.997 0.931 0.932 0.999 0.951 0.958 0.992 State Bank of India

1.000 1.000 1.000 1.000 1.000 1.000 0.963 1.000 0.963

Axis Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 Development Credit Bank Ltd.

0.950 1.000 0.950 0.928 1.000 0.928 1.000 1.000 1.000

H D F C Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

I C I C I Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

Indusind Bank Ltd. 0.907 0.926 0.980 0.929 0.964 0.964 0.952 0.987 0.964 Kotak Mahindra Bank Ltd.

1.000 1.000 1.000

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Efficiency Calculations using DEAP 2.1 program for Model -4(profit Efficiency)

continued….

Model 4

BANK 2004 2005 2006

crste vrste scale crste vrste scale crste vrste scale

Allahabad Bank 0.958 0.959 0.999 0.993 0.998 0.995 1.000 1.000 1.000

Andhra Bank 0.955 0.958 0.997 0.945 0.955 0.990 0.970 0.980 0.989

Bank Of Baroda 1.000 1.000 1.000 0.899 0.936 0.961 0.873 0.883 0.989

Bank Of India 0.954 0.983 0.970 0.865 0.880 0.983 0.950 0.956 0.993 Bank Of Maharashtra

0.929 0.974 0.953 0.873 0.881 0.990

Canara Bank 0.956 1.000 0.956 0.913 0.941 0.970 0.936 0.965 0.970 Central Bank Of India

0.986 0.993 0.993 0.954 0.958 0.996 0.853 0.860 0.992

Corporation Bank 0.991 0.994 0.997 0.914 0.918 0.996 0.927 0.936 0.991

Dena Bank 0.895 0.904 0.990 0.829 0.858 0.966 0.825 0.834 0.989

Indian Bank 1.000 1.000 1.000 0.992 0.997 0.996 0.926 0.929 0.997 Indian Overseas Bank

0.957 0.958 0.999 0.979 0.980 0.999 1.000 1.000 1.000

Oriental Bank Of Commerce

1.000 1.000 1.000 1.000 1.000 1.000 0.994 1.000 0.994

Punjab & Sind Bank

0.898 0.969 0.926 1.000 1.000 1.000 1.000 1.000 1.000

Punjab National Bank

0.963 1.000 0.963 1.000 1.000 1.000 0.939 0.970 0.969

Syndicate Bank 0.940 0.942 0.998 0.916 0.920 0.996 0.940 0.941 0.999

Uco Bank 0.926 0.971 0.953 0.901 0.902 0.998 0.929 0.930 0.999 Union Bank Of India

0.970 1.000 0.970 0.942 0.942 1.000 1.000 1.000 1.000

United Bank Of India

1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

Vijaya Bank 0.961 0.970 0.991 0.938 0.957 0.980 0.861 0.877 0.982 State Bank of India

0.980 1.000 0.980 1.000 1.000 1.000 0.975 1.000 0.975

Axis Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 Development Credit Bank Ltd.

0.935 1.000 0.935 0.665 1.000 0.665

H D F C Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

I C I C I Bank Ltd. 1.000 1.000 1.000 0.937 1.000 0.937 0.975 1.000 0.975

Indusind Bank Ltd. 1.000 1.000 1.000 0.898 1.000 0.898 0.951 1.000 0.951 Kotak Mahindra Bank Ltd.

1.000 1.000 1.000 1.000 1.000 1.000 0.985 1.000 0.985

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Efficiency Calculations using DEAP 2.1 program for Model -4(profit Efficiency)

continued….

Model 4

BANK 2007 2008 2009

crste vrste scale crste vrste scale crste vrste scale

Allahabad Bank 1.000 1.000 1.000 0.979 1.000 0.979 0.952 0.966 0.985

Andhra Bank 0.929 0.941 0.988 0.924 0.932 0.992 0.937 0.957 0.979

Bank Of Baroda 0.920 0.932 0.987 0.886 0.932 0.950 0.961 0.962 0.999

Bank Of India 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 Bank Of Maharashtra

0.902 0.917 0.983 0.888 0.898 0.990 0.934 0.966 0.967

Canara Bank 0.932 0.989 0.943 0.902 1.000 0.902 0.952 1.000 0.952 Central Bank Of India

0.930 0.932 0.999 0.969 0.973 0.996 1.000 1.000 1.000

Corporation Bank 0.940 0.951 0.988 0.931 0.935 0.995 0.979 0.981 0.998

Dena Bank 0.864 0.889 0.972 0.847 0.860 0.984 0.905 0.951 0.952

Indian Bank 0.913 0.919 0.993 0.827 0.827 0.999 0.950 0.966 0.984 Indian Overseas Bank

1.000 1.000 1.000 1.000 1.000 1.000 0.964 0.970 0.994

Oriental Bank Of Commerce

0.912 0.912 1.000 0.867 0.888 0.977 1.000 1.000 1.000

Punjab & Sind Bank

0.956 1.000 0.956 0.916 0.938 0.977 1.000 1.000 1.000

Punjab National Bank

0.970 0.987 0.983 0.934 0.975 0.958 0.988 0.992 0.996

Syndicate Bank 1.000 1.000 1.000 1.000 1.000 1.000 0.991 1.000 0.991

Uco Bank 0.901 0.903 0.998 0.878 0.888 0.989 0.927 0.937 0.990 Union Bank Of India

1.000 1.000 1.000 0.933 0.958 0.973 0.983 0.986 0.997

United Bank Of India

1.000 1.000 1.000 0.939 0.984 0.955 0.877 0.954 0.919

Vijaya Bank 0.899 0.914 0.984 1.000 1.000 1.000 0.893 0.915 0.976

State Bank of India 0.986 1.000 0.986 1.000 1.000 1.000 1.000 1.000 1.000

Axis Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 Development Credit Bank Ltd.

0.828 1.000 0.828 0.915 1.000 0.915 0.798 1.000 0.798

H D F C Bank Ltd. 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

I C I C I Bank Ltd. 0.987 1.000 0.987 0.941 1.000 0.941 0.948 0.961 0.986

Indusind Bank Ltd. 0.989 1.000 0.989 1.000 1.000 1.000 0.927 1.000 0.927 Kotak Mahindra Bank Ltd.

1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000

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Appendix-B

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QUESTIONNAIRE ON THE CUSTOMER PERCEPTION OF SERVICE QUALITY IN THE

FACE OF COMMERCIAL BANK MERGERS AND ACQUISITIONS IN INDIA

Based on your experiences as a customer of a bank, please indicate how strongly you agree or

disagree with each of the following items by using the following scale. 1 = strongly disagree; 2= Disagree; 3 = Neither agree or disagree; 4= Agree; 5= Strongly agree

(Either encircle or tick your choice)

If you have no knowledge of bank mergers and acquisitions (referred to as mergers in the questionnaire) please do not fill out the questionnaire! Mergers improve dependability of bank service(say,

improvement in after –sales service) (X133) 1 2 3 4 5

It results in increase in number of services provided (X233) 1 2 3 4 5

It increases the range of products available (X333)

1 2 3 4 5

It results in larger loan limits (X433) 1 2 3 4 5

After merger better accessibility to conventional banking

services(not online) is possible (X533)

1 2 3 4 5

Online banking does not improves after merger (X633) 1 2 3 4 5

Service time is not reduced after merger (X733) 1 2 3 4 5

Safety of deposits increases after merger (X833)

1 2 3 4 5

Bank mergers result in less competitive interest rates (X933)

1 2 3 4 5

Mergers generally do not result in fee reduction for different

services (X1033) 1 2 3 4 5

Goodwill of the bank is not enhanced after merger (X1133) 1 2 3 4 5

Post merger, banks get quickly technologically advanced

(X1233) 1 2 3 4 5

More number of ATMs after merger help in improving

customer service. (X1333) 1 2 3 4 5

Customer relationship management does not get better after

merger (X1433) 1 2 3 4 5

Mergers result in change of staff which gives an impersonal

feel (X1533) 1 2 3 4 5

Mergers results in big players and reduces competition

(X1633) 1 2 3 4 5

I don’t like cross selling (ex: banks selling insurance

products) undertaken by the merged bank (X1733) 1 2 3 4 5

Merged banks provide innovative products and redefine the

way banks interact with customers. (X1833) 1

2 3 4 5

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Communication about merger to the customers in general is

not very important (X1933) 1 2 3 4 5

I prefer to switch to some other bank if my bank gets merged (X2033)

1 2 3 4 5

Please provide the following information:

1) Name ……………………………………….

2) Email ID:

3) Gender:

Male Female

4) Age:

(i) 18-29 (ii) 30-44 (iii) 45-64 (iv) 65 and older

5) How long have you been a customer of the bank?

(i) Less than 2 years (ii) 2 to 5 years (iii) 5 to 10 years (iv) More than 10 years

6) Frequency of bank transactions( in a month):

(i) Once (ii) Twice (iii) 3 to 5 times (iv) More than 5 times

7) Qualification/Education:

(i) +2 (ii) Graduate (iii) Post graduate (iv) Professional degree holder

8) Yearly income:

(i) less than 1.5 lakh (ii) 1.5 to 2.5 lakh (iii) 2.5 to 5 lakh (iv) More than 5 lakh

9) Have you ever experienced effects of merger or acquisition with your bank?

(i) Yes (ii) No

How will the bank service be affected after merger?

(i) Get better (ii) Remain about the same (iii) Get worse (iv) Don’t know

Which of the following do you think is apt? (i) PSU Banks should merge with private sector banks

(ii) PSU Banks should merge with PSU banks

(iii) Private sector Banks should merge with private sector banks

(iv) Merger should not take place at all (Banks should grow only on their own-Organic

growth)

Signature: Date: Name of your bank: Bank Branch: Bank branch before merger, if any:

Thank you for your time!

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Appendix – C

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Table C1: X133 * Gender

Value of Chi - square = 14.353, at 2 d.f., p=0.001

Table C2: X133 * Age (in Years) Cross tabulation

Age (in Years)

Total 18-29 30-44 45 and more

X133 LOW Count 27.0 4.0 9.0 40.0

% within Age (in Years) 13.3% 9.5% 25.7% 14.3%

% of Total 9.6% 1.4% 3.2% 14.3%

MEDIUM Count 36.0 12.0 8.0 56.0

% within Age (in Years) 17.7% 28.6% 22.9% 20.0%

% of Total 12.9% 4.3% 2.9% 20.0%

HIGH Count 140.0 26.0 18.0 184.0

% within Age (in Years) 69.0% 61.9% 51.4% 65.7%

% of Total 50.0% 9.3% 6.4% 65.7%

Total

Count 203.0 42.0 35.0 280.0

% within Age (in Years) 100.0% 100.0% 100.0% 100.0%

% of Total 72.5% 15.0% 12.5% 100.0%

Value of Chi - square = 7.72, at 4 d.f., p=0.102

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Table C3 X133 * Educational(Edl) Qualification

Edl Qualification

Total Graduat

e

Post Graduat

e Professiona

l

X133 LOW Count 6.0 16.0 18.0 40.0

% within Edl Qualification 13.6% 10.3% 22.5% 14.3%

% of Total 2.1% 5.7% 6.4% 14.3%

MEDIUM Count 8.0 32.0 16.0 56.0

% within Edl Qualification 18.2% 20.5% 20.0% 20.0%

% of Total 2.9% 11.4% 5.7% 20.0%

HIGH Count 30.0 108.0 46.0 184.0

% within Edl Qualification 68.2% 69.2% 57.5% 65.7%

% of Total 10.7% 38.6% 16.4% 65.7%

Total

Count 44.0 156.0 80.0 280.0

% within Edl Qualification 100.0% 100.0% 100.0%

100.0%

% of Total 15.7% 55.7% 28.6% 100.0

%

Value of chi - square = 6.81, at 4 d.f., p=0.146

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Table C4:X133 * yearly Income(Rs in lakhs)

yearly Income(Rs in lakhs)

Total

less than 1.5

lakhs 1.5-2.5 lakhs

2.5 - 5.0

lakhs

More than 5 lakhs

X133 LOW Count 6 16 8 10 40

% within yearly Income(Rs in lakhs) 8.1% 36.4% 8.7% 14.3% 14.3%

% of Total 2.1% 5.7% 2.9% 3.6% 14.3%

MEDIUM Count 12 8 20 16 56

% within yearly Income(Rs in lakhs) 16.2% 18.2% 21.7% 22.9% 20.0%

% of Total 4.3% 2.9% 7.1% 5.7% 20.0%

HIGH Count 56 20 64 44 184

% within yearly Income(Rs in lakhs) 75.7% 45.5% 69.6% 62.9% 65.7%

% of Total 20.0% 7.1% 22.9% 15.7% 65.7%

Total

Count 74 44 92 70 280

% within yearly Income(Rs in lakhs) 100.0%

100.0% 100.0% 100.0%

100.0%

% of Total 26.4% 15.7% 32.9% 25.0% 100.0

%

Value of chi - square = 24.190, at 6 d.f., p=0.000

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Table C5: X133 * Length of Association (in yrs)

Value of Chi - square = 29.154, at 6 d.f., p=0.000

Table C6:X133 * Frequency of transaction(monthly)

Frequency of transaction(monthly)

Total 1-2

times 3-5

times >5

times

X133 LOW Count 10.0 10.0 20.0 40.0

% within Frequency of Transaction (monthly) 19.2% 10.6% 14.9% 14.3%

% of Total 3.6% 3.6% 7.1% 14.3%

MEDIUM Count 4.0 18.0 34.0 56.0

% within Frequency of Transaction (monthly) 7.7% 19.1% 25.4% 20.0%

% of Total 1.4% 6.4% 12.1% 20.0%

HIGH Count 38.0 66.0 80.0 184.0

% within Frequency of Transaction (monthly) 73.1% 70.2% 59.7% 65.7%

% of Total 13.6% 23.6% 28.6% 65.7%

Total

Count 52.0 94.0 134.0 280.0

% within Frequency of Transaction (monthly)

100.0% 100.0% 100.0% 100.0%

% of Total 18.6% 33.6% 47.9% 100.0%

Value of chi - square = 9.17, at 4 d.f., p=0.057

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Table C7: X233 * Gender

Value of Chi - square = 2.645, at 2 d.f., p=0.266

Table C8:X233 * Age (in Years)

Age (in Years)

Total 18-29 30-44 45 and more

X233 LOW Count 8.0 4.0 4.0 16.0

% within Age (in Years) 15.4% 4.3% 3.0% 5.7%

% of Total 2.9% 1.4% 1.4% 5.7%

MEDIUM Count 6.0 8.0 12.0 26.0

% within Age (in Years) 11.5% 8.5% 9.0% 9.3%

% of Total 2.1% 2.9% 4.3% 9.3%

HIGH Count 38.0 82.0 118.0 238.0

% within Age (in Years) 73.1% 87.2% 88.1% 85.0%

% of Total 13.6% 29.3% 42.1% 85.0%

Total

Count 52.0 94.0 134.0 280.0

% within Age (in Years) 100.0% 100.0% 100.0% 100.0%

% of Total 18.6% 33.6% 47.9% 100.0%

Value of chi - square = 12.0, at 4 d.f., p=0.017

X233 * Educational (Edl) Qualification

No x2 test

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Table C9: X233 * Yearly Income(Rs in lakhs)

Yearly Income(Rs in lakhs)

Total < 2.5 2.5 - 5.0 >5

X233 LOW Count 4.0 6.0 6.0 16.0

% within Yearly Income(Rs in lakhs) 3.4% 6.5% 8.6% 5.7%

% of Total 1.4% 2.1% 2.1% 5.7%

MEDIUM Count 14.0 10.0 2.0 26.0

% within Yearly Income(Rs in lakhs) 11.9% 10.9% 2.9% 9.3%

% of Total 5.0% 3.6% 0.7% 9.3%

HIGH Count 100.0 76.0 62.0 238.0

% within Yearly Income(Rs in lakhs) 84.7% 82.6% 88.6% 85.0%

% of Total 25.0% 19.0% 15.5% 59.5%

Total

Count 118.0 92.0 70.0 280.0

% within Yearly Income(Rs in lakhs)

100.0%

100.0%

100.0%

100.0%

% of Total 42.1% 32.9% 25.0% 100.0

%

Value of chi - square = 6.60, at 4 d.f., p=0.159

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Table C10:X233 * Length of Association(in yrs)

Length of Association(in yrs)

Total Up to 5 6-10 > 10

X233 LOW Count 12.0 2.0 4.0 18.0

% within Length of Association(in yrs) 8.6% 2.4% 7.1% 6.4%

% of Total 4.3% 0.7% 1.4% 6.4%

MEDIUM Count 12.0 4.0 10.0 26.0

% within Length of Association(in yrs)) 8.6% 4.8% 17.9% 9.3%

% of Total 4.3% 1.4% 3.6% 9.3%

HIGH Count 116.0 78.0 42.0 236.0

% within Length of Association(in yrs) 82.9% 92.9% 75.0% 84.3%

% of Total 41.4% 27.9% 15.0% 84.3%

Total

Count 140.0 84.0 56.0 280.0

% within Length of Association(in yrs) 100.0% 100.0% 100.0% 100.0%

% of Total 50.0% 30.0% 20.0% 100.0%

Value of chi - square = 10.9, at 4 d.f., p=0.028

Table C11:X233 * Frequency of transaction(monthly)

Frequency of transaction(monthly) Total 1-2 times 3-4 times >5 times

X1933 LOW Count 8.0 4.0 4.0 16.0

% within Frequency of transaction(in Years) 15.4% 4.3% 3.0% 5.7%

% of Total 6.0% 3.0% 3.0% 11.9% MEDIUM Count 6.0 8.0 12.0 26.0

% within Frequency of transaction (in Years) 11.5% 8.5% 9.0% 9.3%

% of Total 4.5% 6.0% 9.0% 19.4% HIGH Count 38.0 82.0 118.0 238.0

% within Frequency of transaction (in Years) 73.1% 87.2% 88.1% 85.0%

% of Total 28.4% 61.2% 88.1% 177.6% Total

Count 52.0 94.0 134.0 280.0

% within Frequency of transaction (in Years) 100.0% 100.0% 100.0% 100.0%

% of Total 38.8% 70.1% 100.0% 209.0% Value of chi - square = 12.01, at 4 d.f., p=0.017

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Table C12: X333 * Gender

Value of Chi - square = 4.249, at 6 d.f., p=0.119

X333 * Age (in Years)

No X2 test has been done.

X333 *Educational ( Edl) Qualification

No X2 test.

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ble C13:X333 * Yearly Income(Rs in lacs)

Yearly Income(Rs in lakhs)

Total Up to 2.5 2.5 - 5.0 >5

X333 LOW Count 2.0 6.0 8.0 16.0

% within Yearly Income(Rs. in lakhs) 1.7% 6.5% 11.4% 5.7%

% of Total 0.7% 2.1% 2.9% 5.7%

MEDIUM Count 18.0 14.0 8.0 40.0

% within Yearly Income(Rs. in lakhs) 15.3% 15.2% 11.4% 14.3%

% of Total 6.4% 5.0% 2.9% 14.3%

HIGH Count 98.0 72.0 54.0 224.0

% within Yearly Income(Rs. in lakhs) 83.1% 78.3% 77.1% 80.0%

% of Total 35.0% 25.7% 19.3% 80.0%

Total

Count 118.0 92.0 70.0 280.0

% within Yearly Income(Rs. in lakhs) 100.0% 100.0% 100.0% 100.0%

% of Total 42.1% 32.9% 25.0% 100.0%

Value of chi - square = 8.22, at 4 d.f., p=0.084

X333 * Length of Association (in yrs)

No X2 test has been done

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Table C14:X333 * Frequency of transaction(monthly)

Frequency of transaction(monthly)

Total 1-2 times 3-5

times >5 times

LOW Count 4.0 4.0 6.0 14.0

% within Frequency of transaction(monthly) 7.7% 4.3% 4.5% 5.0%

% of Total 3.0% 3.0% 4.5% 10.4%

MEDIUM Count 14.0 16.0 10.0 40.0

% within Frequency of transaction(monthly) 26.9% 17.0% 7.5% 14.3%

% of Total 10.4% 11.9% 7.5% 29.9%

HIGH Count 34.0 74.0 118.0 226.0

% within Frequency of transaction(monthly) 65.4% 78.7% 88.1% 80.7%

% of Total 25.4% 55.2% 88.1% 168.7%

Total

Count 52.0 94.0 134.0 280.0

% within Frequency of transaction(monthly) 100.0% 100.0% 100.0% 100.0%

% of Total 38.8% 70.1% 100.0% 209.0%

Value of chi - square = 14.1, at 4 d.f., p=0.007

Table C15: X433 * Gender

Value of Chi - square = 4.036, at 2 d.f., p=0.133

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Table C16:X433 * Age (in Years)

Age (in Years)

Total 18-29 30-44 45 and more

X433 LOW Count 72.0 12.0 12.0 96.0

% within Age (in Years) 34.6% 28.6% 40.0% 34.3%

% of Total 25.7% 4.3% 4.3% 34.3%

MEDIUM Count 60.0 8.0 10.0 78.0

% within Age (in Years) 28.8% 19.0% 33.3% 27.9%

% of Total 21.4% 2.9% 3.6% 27.9%

HIGH Count 76.0 22.0 8.0 106.0

% within Age (in Years) 36.5% 52.4% 26.7% 37.9%

% of Total 27.1% 7.9% 2.9% 37.9%

Total

Count 208.0 42.0 30.0 280.0

% within Age (in Years) 100.0% 100.0% 100.0% 100.0%

% of Total 74.3% 15.0% 10.7% 100.0%

Value of chi - square = 5.69, at 4 d.f., p=0.224

Table C17: X433 *Educational ( Edl) Qualification

Edl Qualification

Total Graduate Post Graduate Professional

X433 LOW Count 26.0 48.0 22.0 96.0

% within Edl Qualification 59.1% 30.8% 27.5% 34.3%

% of Total 9.3% 17.1% 7.9% 34.3%

MEDIUM Count 8.0 44.0 26.0 78.0

% within Edl Qualification 18.2% 28.2% 32.5% 27.9%

% of Total 2.9% 15.7% 9.3% 27.9%

HIGH Count 10.0 64.0 32.0 106.0

% within Edl Qualification 22.7% 41.0% 40.0% 37.9%

% of Total 3.6% 22.9% 11.4% 37.9%

Totall

Count 44.0 156.0 80.0 280.0

% within Edl Qualification 100.0% 100.0% 100.0% 100.0%

% of Total 15.7% 55.7% 28.6% 100.0%

Value of chi - square = 14.8, at 4 d.f., p=0.005

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Table C18: X433 * Yearly Income (Rs in lakhs)

Value of Chi - square = 16.519, at 6 d.f., p=0.011

Table C19: X433 * Length of Association (in yrs)

Value of Chi - square = 14.158, at 6 d.f., p=0.028

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Table C20: X433 * Frequency of transaction (monthly)

Value of Chi - square = 9.831, at 6 d.f., p=0.132

Table C21:X533 * Gender

Value of Chi - square = 14.078, at 2 d.f., p=0.001

X533 * Age (in Years)

NO X2 has been done

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Table C22: X533 * Educational (Edl) Qualification

Edl Qualification

Total Graduate Post

Graduate Professional

X533 LOW Count 2.0 12.0 12.0 26.0

% within Edl Qualification 4.5% 7.7% 15.0% 9.3%

% of Total 0.7% 4.3% 4.3% 9.3%

MEDIUM Count 24.0 36.0 20.0 80.0

% within Edl Qualification 54.5% 23.1% 25.0% 28.6%

% of Total 8.6% 12.9% 7.1% 28.6%

HIGH Count 18.0 108.0 48.0 174.0

% within Edl Qualification 40.9% 69.2% 60.0% 62.1%

% of Total 6.4% 38.6% 17.1% 62.1%

Total

Count 44.0 156.0 80.0 280.0

% within Edl Qualification 100.0% 100.0% 100.0% 100.0%

% of Total 15.7% 55.7% 28.6% 100.0%

Value of chi - square = 21.2, at 4 d.f., p=0.000

Table C23:X533 * yearly Income(Rs in lakhs)

yearly Income(Rs in lakhs)

Total

less than 1.5

lakhs 1.5-2.5 lakhs

2.5 - 5.0 lakhs

More than 5 lakhs

X533 LOW Count 8 6.0 4.0 8.0 26.0

% within yearly Income(Rs in lakhs) 10.8% 13.6% 4.3% 11.4% 9.3%

% of Total 2.9% 2.1% 1.4% 2.9% 9.3% MEDIUM Count 26 24.0 12.0 18.0 80.0

% within yearly Income(Rs in lakhs) 35.1% 54.5% 13.0% 25.7% 28.6%

% of Total 9.3% 8.6% 4.3% 6.4% 28.6% HIGH Count 40 14.0 76.0 44.0 174.0

% within yearly Income(Rs in lakhs) 54.1% 31.8% 82.6% 62.9% 62.1%

% of Total 14.3% 5.0% 27.1% 15.7% 62.1% Total

Count 74 44.0 92.0 70.0 280.0

% within yearly Income(Rs in lakhs) 100.0% 100.0% 100.0% 100.0% 100.0%

% of Total 26.4% 15.7% 32.9% 25.0% 100.0%

Value of Chi - square = 36.810, at 6 d.f., p=0.000

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Table C24: X533 * Length of Association (in yrs)

Value of Chi - square = 24.342, at 6 d.f., p=0.000

Table C25: X533 * Frequency of transaction (monthly)

Value of Chi - square = 14.144, at 6 d.f., p=0.028

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Table C26: X633 * Gender

Value of Chi - square = 1.530, at 2 d.f., p=0.465

Table C27: X633 * Age (in Years)

Age (in Years)

Total 18-29 30-44 45 and more

X633 LOW Count 34.0 8.0 10.0 52.0

% within Age (in Years) 16.3% 19.0% 33.3% 17.8%

% of Total 12.8% 3.0% 3.8% 19.5%

MEDIUM Count 70.0 12.0 10.0 56.0

% within Age (in Years) 33.7% 28.6% 33.3% 19.2%

% of Total 26.3% 4.5% 3.8% 21.1%

HIGH Count 104.0 22.0 10.0 184.0

% within Age (in Years) 50.0% 52.4% 33.3% 63.0%

% of Total 39.1% 8.3% 3.8% 69.2%

Total

Count 208.0 42.0 30.0 292.0

% within Age (in Years)

100.0%

100.0% 100.0%

100.0%

% of Total 78.2% 15.8% 11.3% 109.8

%

Value of chi - square =6.0, at 4 d.f., p=0.199

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Table C28: X633 * Educational(Edl) Qualification

Edl Qualification

Total Graduate Post

Graduate Profession

al

X633 LOW Count 6.0 22.0 24.0 52.0

% within Edl Qualification 13.6% 14.1% 30.0% 18.6%

% of Total 2.1% 7.9% 8.6% 18.6%

MEDIUM Count 26.0 42.0 24.0 92.0

% within Edl Qualification 59.1% 26.9% 30.0% 32.9%

% of Total 9.3% 15.0% 8.6% 32.9%

HIGH Count 12.0 92.0 32.0 136.0

% within Edl Qualification 27.3% 59.0% 40.0% 48.6%

% of Total 4.3% 32.9% 11.4% 48.6%

Total

Count 44.0 156.0 80.0 280.0

% within Edl Qualification 100.0% 100.0% 100.0%

100.0%

% of Total 15.7% 55.7% 28.6% 100.0

%

Value of chi - square = 27.8, at 4 d.f., p=0.000

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Table C29:X633 * Yearly Income (Rs in lakhs)

yearly Income(Rs in lakhs)

Total

less than 1.5

lakhs 1.5-2.5 lakhs

2.5 - 5.0

lakhs

More than 5 lakhs

X633 LOW Count 8 10.0 14.0 20.0 52.0

% within yearly Income(Rs in lakhs) 10.8% 22.7% 15.2% 28.6% 18.6%

% of Total 2.9% 3.6% 5.0% 7.1% 18.6%

MEDIUM Count 28 24.0 16.0 24.0 92.0

% within yearly Income(Rs in lakhs) 37.8% 54.5% 17.4% 34.3% 32.9%

% of Total 10.0% 8.6% 5.7% 8.6% 32.9%

HIGH Count 38 10.0 62.0 26.0 136.0

% within yearly Income(Rs in lakhs) 51.4% 22.7% 67.4% 37.1% 48.6%

% of Total 13.6% 3.6% 22.1% 9.3% 48.6%

Total

Count 74 44.0 92.0 70.0 280.0

% within yearly Income(Rs in lakhs) 100.0%

100.0% 100.0% 100.0%

100.0%

% of Total 26.4% 15.7% 32.9% 25.0% 100.0

%

Value of Chi - square = 35.494, at 6 d.f., p=0.000

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Table C30: X633 * Length of Association (in yrs)

Value of Chi - square = 15.091, at 6 d.f., p=0.020

Table C31: X633 * Frequency of transaction (monthly)

Value of Chi - square = 10.400, at 6 d.f., p=0.109

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Table C32: X733 * Gender

Value of Chi - square = 2.826, at 2 d.f., p=0.243

Table C33: X733 * Age (in Years)

Age (in Years)

Total 18-29 30-44 45 and more

X733 LOW Count 86.0 22.0 22.0 130.0

% within Age (in Years) 41.3% 52.4% 73.3% 46.4%

% of Total 30.7% 7.9% 7.9% 46.4%

MEDIUM Count 52.0 10.0 6.0 68.0

% within Age (in Years) 25.0% 23.8% 20.0% 24.3%

% of Total 18.6% 3.6% 2.1% 24.3%

HIGH Count 70.0 10.0 2.0 82.0

% within Age (in Years) 33.7% 23.8% 6.7% 29.3%

% of Total 25.0% 3.6% 0.7% 29.3%

Total

Count 208.0 42.0 30.0 280.0

% within Age (in Years) 100.0

% 100.0

% 100.0% 100.0

%

% of Total 74.3% 15.0% 10.7% 100.0

%

Value of chi - square = 13.5, at 4 d.f., p=0.009

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Table C34:X733 * Educational (Edl) Qualification

Edl Qualification

Total Graduat

e Post

Graduate Profession

al

X733 LOW Count 38.0 58.0 34.0 130.0

% within Edl Qualification 79.2% 38.2% 42.5% 46.4%

% of Total 13.6% 20.7% 12.1% 46.4%

MEDIUM Count 4.0 40.0 24.0 68.0

% within Edl Qualification 8.3% 26.3% 30.0% 24.3%

% of Total 1.4% 14.3% 8.6% 24.3%

HIGH Count 6.0 54.0 22.0 82.0

% within Edl Qualification 12.5% 35.5% 27.5% 29.3%

% of Total 2.1% 19.3% 7.9% 29.3%

Total

Count 48.0 152.0 80.0 280.0

% within Edl Qualification 100.0% 100.0% 100.0%

100.0%

% of Total 17.1% 54.3% 28.6% 100.0

%

Value of chi - square = 26.7, at 4 d.f., p=0.000

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Table C35:X733 * yearly Income(Rs in lakhs)

yearly Income(Rs in lakhs)

Total

less than 1.5

lakhs 1.5-2.5 lakhs

2.5 - 5.0 lakhs

More than 5 lakhs

X733 LOW Count 32 28.0 34.0 36.0 130.0

% within yearly Income(Rs in lakhs) 43.2% 63.6% 37.0% 51.4% 46.4%

% of Total 11.4% 10.0% 12.1% 12.9% 46.4%

MEDIUM Count 18 8.0 22.0 20.0 68.0

% within yearly Income(Rs in lakhs) 24.3% 18.2% 23.9% 28.6% 24.3%

% of Total 6.4% 2.9% 7.9% 7.1% 24.3%

HIGH Count 24 8.0 36.0 14.0 82.0

% within yearly Income(Rs in lakhs) 32.4% 18.2% 39.1% 20.0% 29.3%

% of Total 8.6% 2.9% 12.9% 5.0% 29.3%

Total

Count 74 44.0 92.0 70.0 280.0

% within yearly Income(Rs in lakhs) 100.0% 100.0% 100.0% 100.0%

100.0%

% of Total 26.4% 15.7% 32.9% 25.0% 100.0

%

Value of Chi - square = 13.541, at 6 d.f., p=0.035

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Table C36: X733 * Length of Association (in yrs)

Value of Chi - square = 21.367, at 6 d.f., p=0.002

Table C37: X733 * Frequency of transaction (monthly)

Value of Chi - square = 16.914, at 6 d.f., p=0.010

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Table C38:X833 * Gender

Value of Chi - square = 8.576, at 2 d.f., p=0.014

Table C39: X833 * Age (in Years)

Age (in Years)

Total 18-29 30-44 45 and more

X833 LOW Count 32.0 4.0 2.0 38.0

% within Age (in Years) 15.4% 9.5% 6.7% 13.6%

% of Total 11.4% 1.4% 0.7% 13.6%

MEDIUM Count 86.0 12.0 12.0 110.0

% within Age (in Years) 41.3% 28.6% 40.0% 39.3%

% of Total 30.7% 4.3% 4.3% 39.3%

HIGH Count 90.0 26.0 16.0 132.0

% within Age (in Years) 43.3% 61.9% 53.3% 47.1% % of Total 32.1% 9.3% 5.7% 47.1%

Total

Count 208.0 42.0 30.0 280.0

% within Age (in Years) 100.0% 100.0% 100.0% 100.0%

% of Total 74.3% 15.0% 10.7% 100.0%

Value of chi - square = 6.37, at 4 d.f., p=0.173

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Table C40:X833 * Educational(Edl) Qualification

Edl Qualification

Total Graduat

e Post

Graduate Professiona

l

X833 LOW Count 2.0 22.0 14.0 38.0

% within Edl Qualification 4.5% 14.1% 17.5% 13.6%

% of Total 0.7% 7.9% 5.0% 13.6%

MEDIUM Count 30.0 68.0 12.0 110.0

% within Edl Qualification 68.2% 43.6% 15.0% 39.3%

% of Total 10.7% 24.3% 4.3% 39.3%

HIGH Count 12.0 66.0 54.0 132.0

% within Edl Qualification 27.3% 42.3% 67.5% 47.1%

% of Total 4.3% 23.6% 19.3% 47.1%

Total

Count 44.0 156.0 80.0 280.0

% within Edl Qualification 100.0% 100.0% 100.0%

100.0%

% of Total 15.7% 55.7% 28.6% 100.0

%

Value of chi - square = 37.2, at 4 d.f., p=0.000

Table C41:X833 * yearly Income(Rs in lakhs)

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yearly Income(Rs in lakhs)

Total

less than 1.5

lakhs 1.5-2.5 lakhs

2.5 - 5.0

lakhs

More than 5 lakhs

X833 LOW Count 12 4.0 4.0 18.0 38.0

% within yearly Income(Rs in lakhs) 16.2% 9.1% 4.3% 25.7% 13.6%

% of Total 4.3% 1.4% 1.4% 6.4% 13.6%

MEDIUM Count 32 26.0 30.0 22.0 110.0

% within yearly Income(Rs in lakhs) 43.2% 59.1% 32.6% 31.4% 39.3%

% of Total 11.4% 9.3% 10.7% 7.9% 39.3%

HIGH Count 30 14.0 58.0 30.0 132.0

% within yearly Income(Rs in lakhs) 40.5% 31.8% 63.0% 42.9% 47.1%

% of Total 10.7% 5.0% 20.7% 10.7% 47.1%

Total

Count 74 44.0 92.0 70.0 280.0

% within yearly Income(Rs in lakhs) 100.0% 100.0% 100.0% 100.0% 100.0%

% of Total 26.4% 15.7% 32.9% 25.0% 100.0%

Value of Chi - square = 29.320, at 6 d.f., p=0.000

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Table C42:X833 * Length of Association (in yrs)

Value of Chi - square = 16.076, at 6 d.f., p=0.013

Table C43:X833 * Frequency of transaction (monthly)

Value of Chi - square = 14.681, at 6 d.f., p=0.023

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Table C44:X933 * Gender

Value of Chi - square = 0.809, at 2 d.f., p=0.667

Table C45:X933 * Age (in Years)

Age (in Years)

Total 18-29 30-44 45 and more

X933 LOW Count 84.0 14.0 4.0 102.0

% within Age (in Years) 40.6% 34.1% 12.5% 36.4%

% of Total 30.0% 5.0% 1.4% 36.4%

MEDIUM Count 29.0 9.0 6.0 44.0

% within Age (in Years) 14.0% 22.0% 18.8% 15.7%

% of Total 10.4% 3.2% 2.1% 15.7%

HIGH Count 94.0 18.0 22.0 134.0

% within Age (in Years) 45.4% 43.9% 68.8% 47.9%

% of Total 33.6% 6.4% 7.9% 47.9%

Total

Count 207.0 41.0 32.0 280.0

% within Age (in Years) 100.0% 100.0% 100.0% 100.0%

% of Total 73.9% 14.6% 11.4% 100.0%

Value of chi - square = 11.0, at 4 d.f., p=0.027

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Table C46:X933 * Edl Qualification

Edl Qualification

Total +2 Graduat

e

Post Graduat

e Profession

al

X933 LOW Count 4 6.0 66.0 26.0 102.0

% within Edl Qualification 30.8% 15.8% 44.0% 32.9% 36.4%

% of Total 1.4% 2.1% 23.6% 9.3% 36.4%

MEDIUM Count 1 2.0 16.0 25.0 44.0

% within Edl Qualification 7.7% 5.3% 10.7% 31.6% 15.7%

% of Total 0.4% 0.7% 5.7% 8.9% 15.7%

HIGH Count 8 30.0 68.0 28.0 134.0

% within Edl Qualification 61.5% 78.9% 45.3% 35.4% 47.9%

% of Total 2.9% 10.7% 24.3% 10.0% 47.9%

Total

Count 13.0 38.0 150.0 79.0 280.0

% within Edl Qualification

100.0% 100.0% 100.0% 100.0%

100.0%

% of Total 4.6% 13.6% 53.6% 28.2% 100.0

%

Value of chi - square = 36.5, at 6 d.f., p=0.000

Table C47:X933 * yearly Income(Rs in lakhs)

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yearly Income(Rs in lakhs)

Total

less than 1.5

lakhs 1.5-2.5 lakhs

2.5 - 5.0 lakhs

More than 5 lakhs

X933 LOW Count 32 10 34 26 102

% within yearly Income(Rs in lakhs) 43.2% 22.7% 37.0% 37.1% 36.4%

% of Total 11.4% 3.6% 12.1% 9.3% 36.4%

MEDIUM Count 4 4 18 18 44

% within yearly Income(Rs in lakhs) 5.4% 9.1% 19.6% 25.7% 15.7%

% of Total 1.4% 1.4% 6.4% 6.4% 15.7%

HIGH Count 38 30 40 26 134

% within yearly Income(Rs in lakhs) 51.4% 68.2% 43.5% 37.1% 47.9%

% of Total 13.6% 10.7% 14.3% 9.3% 47.9%

Total

Count 74 44 92 70 280

% within yearly Income(Rs in lakhs)

100.0% 100.0% 100.0% 100.0%

100.0%

% of Total 26.4% 15.7% 32.9% 25.0% 100.0

%

Value of Chi - square = 20.818, at 6 d.f., p=0.002

Table C48:X933 * Length of Association (in yrs)

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Value of Chi - square = 15.918, at 6 d.f., p=0.014

Table C49:X933 * Frequency of transaction (monthly)

Value of Chi - square = 4.004, at 6 d.f., p=0.676

Table C50: X1033 * Gender

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Value of Chi - square = 12.707, at 2 d.f., p=0.002

Table C51:X1033 * Age (in Years)

Age (in Years)

Total 18-29 30-44 45 and more

X1033 LOW Count 126.0 22.0 22.0 170.0

% within Age (in Years) 60.6% 52.4% 73.3% 60.7% % of Total 45.0% 7.9% 7.9% 60.7%

MEDIUM Count 40.0 12.0 2.0 54.0

% within Age (in Years) 19.2% 28.6% 6.7% 19.3%

% of Total 14.3% 4.3% 0.7% 19.3%

HIGH Count 42.0 8.0 6.0 56.0

% within Age (in Years) 20.2% 19.0% 20.0% 20.0% % of Total 15.0% 2.9% 2.1% 20.0%

Total

Count 208.0 42.0 30.0 280.0

% within Age (in Years) 100.0% 100.0% 100.0% 100.0%

% of Total 74.3% 15.0% 10.7% 100.0%

Value of chi - square = 5.65, at 4 d.f., p=0.227

Table C52:X1033 * Educational (Edl) Qualification

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Edl Qualification

Total Graduat

e

Post Graduat

e Profession

al

X1033 LOW Count 30.0 92.0 48.0 170.0

% within Edl Qualification 68.2% 59.0% 60.0% 60.7%

% of Total 10.7% 32.9% 17.1% 60.7%

MEDIUM Count 12.0 32.0 10.0 54.0

% within Edl Qualification 27.3% 20.5% 12.5% 19.3%

% of Total 4.3% 11.4% 3.6% 19.3%

HIGH Count 2.0 32.0 22.0 56.0

% within Edl Qualification 4.5% 20.5% 27.5% 20.0%

% of Total 0.7% 11.4% 7.9% 20.0%

Total

Count 44.0 156.0 80.0 280.0

% within Edl Qualification 100.0% 100.0% 100.0%

100.0%

% of Total 15.7% 55.7% 28.6% 100.0

%

Value of chi - square = 11.5, at 4 d.f., p=0.021

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Table C53:X1033 * yearly Income(Rs in lakhs)

yearly Income(Rs in lakhs)

Total

less than 1.5

lakhs 1.5-2.5 lakhs

2.5 - 5.0

lakhs

More than 5 lakhs

X1033 LOW Count 58 24 54 32 168

% within yearly Income(Rs in lakhs) 78.4% 54.5% 58.7% 45.7% 60.4%

% of Total 20.9% 8.6% 19.4% 11.5% 60.4%

MEDIUM Count 10 10 22 12 54

% within yearly Income(Rs in lakhs) 13.5% 22.7% 23.9% 17.1% 19.4%

% of Total 3.6% 3.6% 7.9% 4.3% 19.4%

HIGH Count 6 10 16 24 56

% within yearly Income(Rs in lakhs) 8.1% 22.7% 17.4% 34.3% 20.1%

% of Total 2.1% 3.6% 5.7% 8.6% 20.0%

Total

Count 74 44 92 70 278

% within yearly Income(Rs in lakhs) 100.0%

100.0% 100.0% 100.0%

100.0%

% of Total 26.6% 15.8% 33.1% 25.2% 100.0

%

Value of Chi - square = 21.429, at 6 d.f., p=0.002

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Table C54: X1033 * Length of Association (in yrs)

Value of Chi - square = 1.094, at 6 d.f., p=0.982

Table C55:X1033 * Frequency of transaction(monthly)

Frequency of transaction(monthly)

Total once twice 3-5

times more than

5

X1033 LOW Count 16.0 22.0 58.0 74.0 170.0

% within Frequency of transaction(in Years) 76.2% 68.8% 61.7% 55.6% 60.7%

% of Total 12.0% 16.5% 43.6% 55.6% 127.8%

MEDIUM Count 4.0 4.0 14.0 32.0 54.0

% within Frequency of transaction (in Years) 19.0% 12.5% 14.9% 24.1% 19.3%

% of Total 3.0% 3.0% 10.5% 24.1% 40.6%

HIGH Count 1.0 6.0 22.0 27.0 56.0

% within Frequency of transaction (in Years) 4.8% 18.8% 23.4% 20.3% 20.0%

% of Total 0.8% 4.5% 16.5% 20.3% 42.1%

Total

Count 21.0 32.0 94.0 133.0 280.0

% within Frequency of transaction (in Years) 100.0% 100.0% 100.0% 100.0% 100.0%

% of Total 15.8% 24.1% 70.7% 100.0% 210.5% Value of chi - square = 8.04, at 6 d.f., p=0.235

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Table C56:X1133 * Gender

Value of Chi - square = 0.067, at 2d.f., p=0.967

Table C57:X1133 * Age (in Years)

Age (in Years)

Total 18-29 30-44 45 and more

X1133 LOW Count 32.0 10.0 8.0 50.0

% within Age (in Years) 15.4% 23.8% 26.7% 17.9%

% of Total 11.4% 3.6% 2.9% 17.9%

MEDIUM Count 54.0 10.0 10.0 74.0

% within Age (in Years) 26.0% 23.8% 33.3% 26.4% % of Total 19.3% 3.6% 3.6% 26.4%

HIGH Count 122.0 22.0 12.0 156.0

% within Age (in Years) 58.7% 52.4% 40.0% 55.7%

% of Total 43.6% 7.9% 4.3% 55.7%

Total

Count 208.0 42.0 30.0 280.0

% within Age (in Years) 100.0% 100.0% 100.0% 100.0%

% of Total 74.3% 15.0% 10.7% 100.0%

Value of chi - square = 10.325, at 4 d.f., p=0.262

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Table C58:X1133 * Educational(Edl) Qualification

Edl Qualification

Total Graduate Post

Graduate Professional

X1133 LOW Count 10.0 20.0 20.0 50.0

% within Edl Qualification 22.7% 12.8% 25.0% 17.9%

% of Total 3.6% 7.1% 7.1% 17.9%

MEDIUM Count 24.0 30.0 20.0 74.0

% within Edl Qualification 54.5% 19.2% 25.0% 26.4%

% of Total 8.6% 10.7% 7.1% 26.4%

HIGH Count 10.0 106.0 40.0 156.0

% within Edl Qualification 22.7% 67.9% 50.0% 55.7%

% of Total 3.6% 37.9% 14.3% 55.7%

Total

Count 44.0 156.0 80.0 280.0

% within Edl Qualification 100.0% 100.0% 100.0% 100.0%

% of Total 15.7% 55.7% 28.6% 100.0%

Value of chi - square = 34.6, at 4 d.f., p=0.000

Table C59:X1133 * yearly Income(Rs in lakhs)

yearly Income(Rs in lakhs)

Total

less than 1.5

lakhs 1.5-2.5 lakhs

2.5 - 5.0 lakhs

More than 5 lakhs

X1133 LOW Count 6 10 20 14 50

% within yearly Income(Rs in lakhs) 8.1% 22.7% 21.7% 20.0% 17.9%

% of Total 2.1% 3.6% 7.1% 5.0% 17.9%

MEDIUM Count 18 22 14 20 74

% within yearly Income(Rs in lakhs) 24.3% 50.0% 15.2% 28.6% 26.4%

% of Total 6.4% 7.9% 5.0% 7.1% 26.4%

HIGH Count 50 12 58 36 156

% within yearly Income(Rs in lakhs) 67.6% 27.3% 63.0% 51.4% 55.7%

% of Total 17.9% 4.3% 20.7% 12.9% 55.7%

Total

Count 74 44 92 70 280

% within yearly Income(Rs in lakhs) 100.0% 100.0% 100.0% 100.0% 100.0%

% of Total 26.4% 15.7% 32.9% 25.0% 100.0%

value of Chi - square = 28.723, at 6 d.f., p=0.000

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Table C60: X1133 * Length of Association (in yrs)

Value of Chi - square = 59.966, at 6 d.f., p=0.000

Table C61:X1133 * Frequency of transaction (monthly)

Value of Chi - square = 9.600, at 6 d.f., p=0.143

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Table C62:X1233 * Gender

Value of Chi - square = 14.706, at 6 d.f., p=0.001

X1233 * Age (in Years)

NO X2 test

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Table C63:X1233 *Educational( Edl) Qualification

Edl Qualification

Total Graduat

e Post

Graduate Professional

X1233 LOW Count 4.0 12.0 8.0 24.0

% within Edl Qualification 9.1% 7.7% 10.0% 8.6% % of Total 1.4% 4.3% 2.9% 8.6%

MEDIUM Count 28.0 52.0 16.0 96.0

% within Edl Qualification 63.6% 33.3% 20.0% 34.3%

% of Total 10.0% 18.6% 5.7% 34.3%

HIGH Count 12.0 92.0 56.0 160.0

% within Edl Qualification 27.3% 59.0% 70.0% 57.1% % of Total 4.3% 32.9% 20.0% 57.1%

Total

Count 44.0 156.0 80.0 280.0

% within Edl Qualification 100.0% 100.0% 100.0% 100.0%

% of Total 15.7% 55.7% 28.6% 100.0%

Value of chi - square = 25.5, at 4 d.f., p=0.000

Table C64:X1233 * Yearly Income (Rs in lacs)

yearly Income(Rs in lakhs)

Total less than 1.5 lakhs

1.5-2.5 lakhs

2.5 - 5.0 lakhs

More than 5 lakhs

X1233 LOW Count 0 6 6 12 24

% within yearly Income(Rs in lakhs) 0.0% 13.6% 6.5% 17.1% 8.6%

% of Total 0.0% 2.1% 2.1% 4.3% 8.6%

MEDIUM Count 26 22 26 22 96

% within yearly Income(Rs in lakhs) 35.1% 50.0% 28.3% 31.4% 34.3%

% of Total 9.3% 7.9% 9.3% 7.9% 34.3%

HIGH Count 48 16 60 36 160

% within yearly Income(Rs in lakhs) 64.9% 36.4% 65.2% 51.4% 57.1%

% of Total 17.1% 5.7% 21.4% 12.9% 57.1%

Total

Count 74 44 92 70 280

% within yearly Income(Rs in lakhs) 100.0% 100.0% 100.0% 100.0% 100.0%

% of Total 26.4% 15.7% 32.9% 25.0% 100.0%

Value of Chi - square = 23.983, at 6 d.f., p=0.000

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Table C65: X1233 * Length of Association (in yrs)

Value of Chi - square = 21.431, at 6 d.f., p=0.002

Table C66:X1233 * Frequency of transaction (monthly)

Value of Chi - square = 19.595, at 6 d.f., p=0.003

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Table C67:X1333 * Gender

Value of Chi - square = 0.122, at 2 d.f., p=0.941

Table C68:X1333 * Age (in Years)

Value of Chi - square = 3.138, at 6 d.f., p=0.791

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Table C69:X1333 * Educational (Edl) Qualification

Value of Chi - square = 7.768, at 6 d.f., p=0.256

Table C70:X1333 * Yearly Income(Rs. in lacs)

Yearly Income(Rs. in lakhs)

Total Less than 2.5 lakhs

2.5 - 5.0 lakhs

Mote than 5 lakhs

X1333 LOW Count 4.0 4.0 12.0 20.0

% within Yearly income(Rs. in lakhs) 3.4% 3.8% 14.3% 6.5%

% of Total 1.3% 1.3% 3.9% 6.5%

MEDIUM Count 6.0 8.0 2.0 16.0

% within Yearly income(Rs. in lakhs) 5.1% 7.7% 2.4% 5.2%

% of Total 2.0% 2.6% 0.7% 5.2%

HIGH Count 108.0 92.0 70.0 270.0

% within Yearly income(Rs. in lakhs) 91.5% 88.5% 83.3% 88.2%

% of Total 38.6% 32.9% 25.0% 96.4%

Total

Count 118.0 104.0 84.0 306.0

% within Yearly income(Rs. in lakhs) 100.0% 100.0% 100.0% 100.0%

% of Total 38.6% 34.0% 27.5% 100.0%

Value of chi - square = 16.3, at 4 d.f., p=0.003

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Table C71:X1333 * Length of Association(in yrs)

Length of association (in yrs)

Total Up to 5 6-10 > 10

X1333 LOW Count 10.0 2.0 13.0 25.0

% within Length of Association(in yrs) 7.1% 2.4% 22.4% 8.9%

% of Total 3.6% 0.7% 4.6% 8.9%

MEDIUM Count 4.0 8.0 6.0 18.0

% within Length of Association(in yrs) 2.9% 9.8% 10.3% 6.4%

% of Total 1.4% 2.9% 2.1% 6.4%

HIGH Count 126.0 72.0 39.0 237.0

% within Length of Association(in yrs) 90.0% 87.8% 67.2% 84.6%

% of Total 45.0% 25.7% 13.9% 84.6%

Total

Count 140.0 82.0 58.0 280.0

% within Length of Association(in yrs) 100.0% 100.0% 100.0% 100.0%

% of Total 50.0% 29.3% 20.7% 100.0%

Value of chi - square = 24.41, at 4 d.f., p=0.000

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Table C72:X1333 * Frequency of transaction(monthly)

Frequency of transaction(monthly)

Total 1-2 times 3-4 times

>5 times

X1333 LOW Count 16.0 6.0 6.0 28.0

% within Frequency of transaction(monthly) 29.6% 6.5% 4.5% 10.0%

% of Total 12.0% 4.5% 4.5% 21.1%

MEDIUM Count 7.0 6.0 6.0 19.0

% within Frequency of transaction(monthly) 13.0% 6.5% 4.5% 6.8%

% of Total 5.3% 4.5% 4.5% 14.3%

HIGH Count 31.0 81.0 121.0 233.0

% within Frequency of transaction(monthly) 57.4% 87.1% 91.0% 83.2%

% of Total 23.3% 60.9% 91.0% 175.2%

Total

Count 54.0 93.0 133.0 280.0

% within Frequency of transaction(monthly) 100.0% 100.0% 100.0% 100.0%

% of Total 40.6% 69.9% 100.0% 210.5%

Value of chi - square = 35.5, at 4 d.f., p=0.000

Table C73:X1433 * Gender

Value of Chi - square = 1.363, at 2 d.f., p=0.506

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Table C74: X1433 * Age (in Years)

Age (in Years)

Total 18-29 30-44 45 and more

X1433 LOW Count 44.0 10.0 8.0 62.0

% within Age (in Years) 21.2% 23.8% 26.7% 22.1%

% of Total 15.7% 3.6% 2.9% 22.1%

MEDIUM Count 66.0 16.0 10.0 92.0

% within Age (in Years) 31.7% 38.1% 33.3% 32.9%

% of Total 23.6% 5.7% 3.6% 32.9%

HIGH Count 98.0 16.0 12.0 126.0

% within Age (in Years) 47.1% 38.1% 40.0% 45.0% % of Total 35.0% 5.7% 4.3% 45.0%

Total

Count 208.0 42.0 30.0 280.0

% within Age (in Years) 100.0% 100.0% 100.0% 100.0%

% of Total 74.3% 15.0% 10.7% 100.0%

Value of chi - square = 1.67, at 4 d.f., p=0.796

Table C75:X1433 * Educational(Edl) Qualification

Edl Qualification

Total Graduat

e Post-

Graduate Professiona

l

X1433 LOW Count 20.0 32.0 10.0 62.0

% within Edl Qualification 45.5% 20.5% 12.5% 22.1%

% of Total 7.1% 11.4% 3.6% 22.1%

MEDIUM Count 18.0 48.0 26.0 92.0

% within Edl Qualification 40.9% 30.8% 32.5% 32.9%

% of Total 6.4% 17.1% 9.3% 32.9%

HIGH Count 6.0 76.0 44.0 126.0

% within Edl Qualification 13.6% 48.7% 55.0% 45.0%

% of Total 2.1% 27.1% 15.7% 45.0%

Total

Count 44.0 156.0 80.0 280.0

% within Edl Qualification 100.0% 100.0% 100.0%

100.0%

% of Total 15.7% 55.7% 28.6% 100.0

%

Value of chi - square = 27.3, at 4 d.f., p=0.000

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357

Table C76:X1433 * yearly Income(Rs in lakhs)

yearly Income(Rs in lakhs)

Total

less than 1.5

lakhs 1.5-2.5 lakhs

2.5 - 5.0

lakhs

More than 5 lakhs

X1433 LOW Count 24 18 10 10 62

% within yearly Income(Rs in lakhs) 32.4% 40.9% 11.1% 14.3% 22.3%

% of Total 8.6% 6.5% 3.6% 3.6% 22.3%

MEDIUM Count 14 18 32 26 90

% within yearly Income(Rs in lakhs) 18.9% 40.9% 35.6% 37.1% 32.4%

% of Total 5.0% 6.5% 11.5% 9.4% 32.4%

HIGH Count 36 8 48 34 126

% within yearly Income(Rs in lakhs) 48.6% 18.2% 53.3% 48.6% 45.3%

% of Total 12.9% 2.9% 17.1% 12.1% 45.0%

Total

Count 74 44 90 70 278

% within yearly Income(Rs in lakhs)

100.0% 100.0%

100.0% 100.0% 100.0%

% of Total 26.6% 15.8% 32.4% 25.2% 100.0%

Value of Chi - square = 32.375, at 6 d.f., p=0.000

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358

Table C77: X1433 * Length of Association (in yrs)

Value of Chi - square = 37.705, at 6 d.f., p=0.000

Table C78:X1433 * Frequency of transaction (monthly)

Value of Chi - square = 10.015, at 6 d.f., p=0.124

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359

Table C79:X1533 * Gender

Value of Chi - square = 2.609, at 2 d.f., p=0.271

Table C80:X1533 * Age (in Years)

Age (in Years)

Total 18-29 30-44 45 and more

X1533 LOW Count 96.0 10.0 14.0 120.0

% within Age (in Years) 46.2% 23.8% 46.7% 42.9%

% of Total 34.3% 3.6% 5.0% 42.9%

MEDIUM Count 58.0 14.0 10.0 82.0

% within Age (in Years) 27.9% 33.3% 33.3% 29.3%

% of Total 20.7% 5.0% 3.6% 29.3%

HIGH Count 54.0 18.0 6.0 78.0

% within Age (in Years) 26.0% 42.9% 20.0% 27.9% % of Total 19.3% 6.4% 2.1% 27.9%

Total

Count 208.0 42.0 30.0 280.0

% within Age (in Years) 100.0% 100.0% 100.0% 100.0%

% of Total 74.3% 15.0% 10.7% 100.0%

Value of chi - square = 9.05, at 4 d.f., p=0.06

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360

Table C81:X1533 * Educational (Edl) Qualification

Edl Qualification

Total Graduat

e

Post Graduat

e Professiona

l

X1533 LOW Count 20.0 76.0 24.0 120.0

% within Edl Qualification 45.5% 48.7% 13.0% 31.3%

% of Total 5.2% 19.8% 6.3% 31.3%

MEDIUM Count 14.0 38.0 82.0 134.0

% within Edl Qualification 31.8% 24.4% 44.6% 34.9%

% of Total 3.6% 9.9% 21.4% 34.9%

HIGH Count 10.0 42.0 78.0 130.0

% within Edl Qualification 22.7% 26.9% 42.4% 33.9%

% of Total 2.6% 10.9% 20.3% 33.9%

Total

Count 44.0 156.0 184.0 384.0

% within Edl Qualification 100.0% 100.0% 100.0%

100.0%

% of Total 11.5% 40.6% 47.9% 100.0

%

Value of chi - square = 55.4, at 4 d.f., p=0.000

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361

Table C82:X1533 * yearly Income(Rs in lakhs)

yearly Income(Rs in lakhs)

Total

less than 1.5

lakhs 1.5-2.5 lakhs

2.5 - 5.0

lakhs

More than 5 lakhs

X1533 LOW Count 32 24 36 28 120

% within yearly Income(Rs in lakhs) 43.2% 54.5% 39.1% 40.0% 42.9%

% of Total 11.4% 8.6% 12.9% 10.0% 42.9%

MEDIUM Count 18 8 32 24 82

% within yearly Income(Rs in lakhs) 24.3% 18.2% 34.8% 34.3% 29.3%

% of Total 6.4% 2.9% 11.4% 8.6% 29.3%

HIGH Count 24 12 24 18 78

% within yearly Income(Rs in lakhs) 32.4% 27.3% 26.1% 25.7% 27.9%

% of Total 8.6% 4.3% 8.6% 6.4% 27.9%

Total

Count 74 44 92 70 280

% within yearly Income(Rs in lakhs) 100.0%

100.0% 100.0% 100.0%

100.0%

% of Total 26.4% 15.7% 32.9% 25.0% 100.0

%

Value of Chi - square = 6.638, at 6 d.f., p=0.356

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362

Table C83:X1533 * Length of Association (in yrs)

Value of Chi - square = 25.175, at 6 d.f., p=0.000

Table C84: X1533 * Frequency of transaction (monthly)

Value of Chi - square = 12.880, at 6 d.f., p=0.045

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363

Table C85:X1633 * Gender

Value of Chi - square = .056, at 6 d.f., p=0.972

Table C86:X1633 * Age (in Years)

Age (in Years)

Total 18-29 30-44 45 and more

X1633 LOW Count 68.0 4.0 10.0 82.0

% within Age (in Years) 32.7% 9.5% 33.3% 29.3% % of Total 24.3% 1.4% 3.6% 29.3%

MEDIUM Count 22.0 16.0 6.0 44.0

% within Age (in Years) 10.6% 38.1% 20.0% 15.7%

% of Total 7.9% 5.7% 2.1% 15.7%

HIGH Count 118.0 22.0 14.0 154.0

% within Age (in Years) 56.7% 52.4% 46.7% 55.0% % of Total 42.1% 7.9% 5.0% 55.0%

Total

Count 208.0 42.0 30.0 280.0

% within Age (in Years) 100.0% 100.0% 100.0% 100.0%

% of Total 74.3% 15.0% 10.7% 100.0%

Value of chi - square = 24.4, at 4 d.f., p=0.000

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364

Table C87:X1633 *Educational Qualification( Edl) Qualification

Edl Qualification

Total Graduat

e

Post Graduat

e Profession

al

X1633 LOW Count 16.0 48.0 18.0 82.0

% within Edl Qualification 36.4% 30.8% 22.5% 29.3%

% of Total 5.7% 17.1% 6.4% 29.3%

MEDIUM Count 8.0 24.0 12.0 44.0

% within Edl Qualification 18.2% 15.4% 15.0% 15.7%

% of Total 2.9% 8.6% 4.3% 15.7%

HIGH Count 20.0 84.0 50.0 154.0

% within Edl Qualification 45.5% 53.8% 62.5% 55.0%

% of Total 7.1% 30.0% 17.9% 55.0%

Total

Count 44.0 156.0 80.0 280.0

% within Edl Qualification 100.0% 100.0% 100.0% 100.0%

% of Total 15.7% 55.7% 28.6% 100.0%

Value of chi - square = 3.92, at 4 d.f., p=0.417

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365

Table C88:X1633 * yearly Income(Rs in lakhs)

yearly Income(Rs in lakhs)

Total

less than 1.5

lakhs 1.5-2.5 lakhs

2.5 - 5.0

lakhs More than

5 lakhs

X1633 LOW Count 28 16 18 20 82

% within yearly Income(Rs in lakhs) 37.8% 36.4% 19.6% 28.6% 29.3%

% of Total 10.0% 5.7% 6.4% 7.1% 29.3%

MEDIUM Count 4 10 18 12 44

% within yearly Income(Rs in lakhs) 5.4% 22.7% 19.6% 17.1% 15.7%

% of Total 1.4% 3.6% 6.4% 4.3% 15.7%

HIGH Count 42 18 56 38 154

% within yearly Income(Rs in lakhs) 56.8% 40.9% 60.9% 54.3% 55.0%

% of Total 15.0% 6.4% 20.0% 13.6% 55.0%

Total

Count 74 44 92 70 280

% within yearly Income(Rs in lakhs)

100.0%

100.0%

100.0% 100.0% 100.0%

% of Total 26.4% 15.7% 32.9% 25.0% 100.0%

Value of Chi - square = 15.135, at 6 d.f., p=0.019

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366

Table C89: X1633 * Length of Association (in yrs)

Value of Chi - square = 23.026, at 6 d.f., p=0.001

Table C90:X1633 * Frequency of transaction (monthly)

Value of Chi - square = 10.264, at 6 d.f., p=0.114

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367

Table C91: X1733 * Gender

Value of Chi - square = 2.385, at 6 d.f., p=0.304

Table C92: X1733 * Age (in Years)

Age (in Years)

Total 18-29 30-44 45 and more

X1733 LOW Count 78.0 8.0 4.0 90.0

% within Age (in Years) 37.5% 19.0% 13.3% 32.1%

% of Total 27.9% 2.9% 1.4% 32.1%

MEDIUM Count 38.0 10.0 10.0 58.0

% within Age (in Years) 18.3% 23.8% 33.3% 20.7% % of Total 13.6% 3.6% 3.6% 20.7%

HIGH Count 92.0 24.0 16.0 132.0

% within Age (in Years) 44.2% 57.1% 53.3% 47.1%

% of Total 32.9% 8.6% 5.7% 47.1%

Total

Count 208.0 42.0 30.0 280.0

% within Age (in Years) 100.0% 100.0% 100.0% 100.0%

% of Total 74.3% 15.0% 10.7% 100.0%

Value of chi - square = 12, at 4 d.f., p=0.017

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368

Table C93:X1733 * Educational (Edl) Qualification

Edl Qualification

Total Graduat

e

Post Graduat

e Profession

al

X1733 LOW Count 20.0 52.0 18.0 90.0

% within Edl Qualification 45.5% 33.3% 22.5% 32.1%

% of Total 7.1% 18.6% 6.4% 32.1%

MEDIUM Count 8.0 30.0 20.0 58.0

% within Edl Qualification) 18.2% 19.2% 25.0% 20.7%

% of Total 2.9% 10.7% 7.1% 20.7%

HIGH Count 16.0 74.0 42.0 132.0

% within Edl Qualification 36.4% 47.4% 52.5% 47.1%

% of Total 5.7% 26.4% 15.0% 47.1%

Total

Count 44.0 156.0 80.0 280.0

% within Edl Qualification 100.0% 100.0% 100.0%

100.0%

% of Total 15.7% 55.7% 28.6% 100.0

%

Value of chi - square = 7.39, at 4 d.f., p=0.116

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369

Table C94:X1733 * yearly Income(Rs in lakhs)

yearly Income(Rs in lakhs)

Total

less than 1.5

lakhs 1.5-2.5 lakhs

2.5 - 5.0

lakhs

More than 5 lakhs

X1733 LOW Count 26 14 24 26 90

% within yearly Income(Rs in lakhs) 35.1% 31.8% 26.1% 37.1% 32.1%

% of Total 9.3% 5.0% 8.6% 9.3% 32.1%

MEDIUM Count 8 10 30 10 58

% within yearly Income(Rs in lakhs) 10.8% 22.7% 32.6% 14.3% 20.7%

% of Total 2.9% 3.6% 10.7% 3.6% 20.7%

HIGH Count 40 20 38 34 132

% within yearly Income(Rs in lakhs) 54.1% 45.5% 41.3% 48.6% 47.1%

% of Total 14.3% 7.1% 13.6% 12.1% 47.1%

Total

Count 74 44 92 70 280

% within yearly Income(Rs in lakhs) 100.0% 100.0% 100.0% 100.0% 100.0%

% of Total 26.4% 15.7% 32.9% 25.0% 100.0%

Value of Chi - square = 14.544, at 6 d.f., p=0.024

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370

Table C95: X1733 * Length of Association (in yrs)

Value of Chi - square = 23.834, at 6 d.f., p=0.001

Table C96: X1733 * Frequency of transaction (monthly)

Value of Chi - square = 6.470 , at 6 d.f., p=0.373

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371

Table C97: X1833 * Gender

Value of Chi - square = 2.000, at 2 d.f., p=0.368

Table C98:X1833 * Age (in Years)

Age (in Years)

Total 18-29 30-44 45 and more

X1833 LOW Count 96.0 22.0 12.0 130.0

% within Age (in Years) 46.2% 52.4% 40.0% 46.4% % of Total 34.3% 7.9% 4.3% 46.4%

MEDIUM Count 64.0 8.0 10.0 82.0

% within Age (in Years) 30.8% 19.0% 33.3% 29.3%

% of Total 22.9% 2.9% 3.6% 29.3%

HIGH Count 48.0 12.0 8.0 68.0

% within Age (in Years) 23.1% 28.6% 26.7% 24.3%

% of Total 17.1% 4.3% 2.9% 24.3%

Total

Count 208.0 42.0 30.0 280.0

% within Age (in Years) 100.0% 100.0% 100.0% 100.0%

% of Total 74.3% 15.0% 10.7% 100.0%

Value of chi - square = 2.93, at 4 d.f., p=0.569

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372

Table C99:X1833 * Educational(Edl) Qualification

Edl Qualification

Total Graduat

e

Post Graduat

e Professiona

l

X1833 LOW Count 14.0 68.0 48.0 130.0

% within Edl Qualification 31.8% 43.6% 60.0% 46.4%

% of Total 5.0% 24.3% 17.1% 46.4%

MEDIUM Count 26.0 38.0 18.0 82.0

% within Edl Qualification 59.1% 24.4% 22.5% 29.3%

% of Total 9.3% 13.6% 6.4% 29.3%

HIGH Count 4.0 50.0 14.0 68.0

% within Edl Qualification 9.1% 32.1% 17.5% 24.3%

% of Total 1.4% 17.9% 5.0% 24.3%

Total

Count 44.0 156.0 80.0 280.0

% within Edl Qualification 100.0% 100.0% 100.0%

100.0%

% of Total 15.7% 55.7% 28.6% 100.0

%

Value of chi - square = 30.9, at 4 d.f., p=0.000

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373

Table C100:X1833 * yearly Income(Rs in lakhs)

yearly Income(Rs in lakhs)

Total

less than 1.5

lakhs 1.5-2.5 lakhs

2.5 - 5.0

lakhs

More than 5 lakhs

X1833 LOW Count 30 22 42 36 130

% within yearly Income(Rs in lakhs) 40.5% 50.0% 45.7% 51.4% 46.4%

% of Total 10.7% 7.9% 15.0% 12.9% 46.4%

MEDIUM Count 26 12 30 14 82

% within yearly Income(Rs in lakhs) 35.1% 27.3% 32.6% 20.0% 29.3%

% of Total 9.3% 4.3% 10.7% 5.0% 29.3%

HIGH Count 18 10 20 20 68

% within yearly Income(Rs in lakhs) 24.3% 22.7% 21.7% 28.6% 24.3%

% of Total 6.4% 3.6% 7.1% 7.1% 24.3%

Total

Count 74 44 92 70 280

% within yearly Income(Rs in lakhs) 100.0% 100.0% 100.0% 100.0% 100.0%

% of Total 26.4% 15.7% 32.9% 25.0% 100.0%

Value of Chi - square = 5.215, at 6 d.f., p=0.517

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374

Table C101: X1833 * Length of Association (in yrs)

Value of Chi - square = 36.901, at 6 d.f., p=0.000

Table C102:X1833 * Frequency of transaction (monthly)

Value of Chi - square = 8.700, at 6 d.f., p=0.191

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375

Table C103: X1933 * Gender

Value of Chi - square = 10.470, at 2 d.f., p=0.005

Table C104:X1933 * Age (in Years)

Value of Chi - square = 22.842, at 6 d.f., p=0.001

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376

Table C105:X1933 *Educational( Edl) Qualification

Edl Qualification

Total Graduat

e

Post Graduat

e Professiona

l

X1933 LOW Count 20.0 108.0 60.0 188.0

% within Edl Qualification 45.5% 69.2% 75.0% 67.1%

% of Total 7.1% 38.6% 21.4% 67.1%

MEDIUM Count 2.0 16.0 8.0 26.0

% within Edl Qualification 4.5% 10.3% 10.0% 9.3%

% of Total 0.7% 5.7% 2.9% 9.3%

HIGH Count 22.0 32.0 12.0 66.0

% within Edl Qualification 50.0% 20.5% 15.0% 23.6%

% of Total 7.9% 11.4% 4.3% 23.6%

Total

Count 44.0 156.0 80.0 280.0

% within Edl Qualification 100.0% 100.0% 100.0%

100.0%

% of Total 15.7% 55.7% 28.6% 100.0

%

Value of chi - square = 21.3, at 4 d.f., p=0.000

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377

Table C106:X1933 * yearly Income(Rs in lakhs)

yearly Income(Rs in lakhs)

Total

less than 1.5

lakhs 1.5-2.5 lakhs

2.5 - 5.0

lakhs

More than 5 lakhs

X1933 LOW Count 44 24 72 48 188

% within yearly Income(Rs in lakhs) 59.5% 54.5% 78.3% 68.6% 67.1%

% of Total 15.7% 8.6% 25.7% 17.1% 67.1%

MEDIUM Count 10 4 4 6 24

% within yearly Income(Rs in lakhs) 13.5% 9.1% 4.3% 8.6% 8.6%

% of Total 3.6% 1.4% 1.4% 2.1% 8.6%

HIGH Count 20 16 16 16 68

% within yearly Income(Rs in lakhs) 27.0% 36.4% 17.4% 22.9% 24.3%

% of Total 7.1% 5.7% 5.7% 5.7% 24.3%

Total

Count 74 44 92 70 280

% within yearly Income(Rs in lakhs) 100.0% 100.0% 100.0% 100.0% 100.0%

% of Total 26.4% 15.7% 32.9% 25.0% 100.0%

Value of Chi - square = 12.174, at 6 d.f., p=0.058

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378

Table C107:X1933 * Length of Association (in yrs)

Value of Chi - square = 50.753, at 6 d.f., p=0.000

Table C108:X1933 * Frequency of transaction(monthly)

Frequency of transaction(monthly)

Total 1-2 3-4 5 or more

X1933 LOW Count 30.0 68.0 90.0 188.0

% within Frequency of transaction(monthly) 57.7% 72.3% 67.2% 67.1%

% of Total 22.4% 50.7% 67.2% 140.3%

MEDIUM Count 4.0 12.0 8.0 24.0

% within Frequency of transaction(monthly) 7.7% 12.8% 6.0% 8.6%

% of Total 3.0% 9.0% 6.0% 17.9%

HIGH Count 18.0 14.0 36.0 68.0

% within Frequency of transaction(monthly) 34.6% 14.9% 26.9% 24.3%

% of Total 13.4% 10.4% 26.9% 50.7%

Total

Count 52.0 94.0 134.0 280.0

% within Frequency of transaction(monthly) 100.0% 100.0% 100.0% 100.0%

% of Total 38.8% 70.1% 100.0% 209.0%

Value of chi - square = 10.2, at 4 d.f., p=0.038

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379

Table C109: X2033 * Gender

Value of Chi - square = 1.231, at 2 d.f., p=0.540

Table C110:X2033 * Age (in Years)

Age (in Years)

Total 18-29 30-44 45 and more

X2033 LOW Count 16.0 7.0 1.0 24.0

% within Age (in Years) 7.7% 17.1% 3.2% 8.6% % of Total 5.7% 2.5% 0.4% 8.6%

MEDIUM Count 74.0 14.0 12.0 100.0

% within Age (in Years) 35.6% 34.1% 38.7% 35.7%

% of Total 26.4% 5.0% 4.3% 35.7%

HIGH Count 118.0 20.0 18.0 156.0

% within Age (in Years) 56.7% 48.8% 58.1% 55.7% % of Total 42.1% 7.1% 6.4% 55.7%

Total

Count 208.0 41.0 31.0 280.0

% within Age (in Years) 100.0% 100.0% 100.0% 100.0%

% of Total 74.3% 14.6% 11.1% 100.0%

Value of chi - square = 5.21, at 4 d.f., p=0.267

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Table C111:X2033 * Educational(Edl) Qualification

Edl Qualification

Total Graduat

e

Post Graduat

e Professiona

l

X2033 LOW Count 6.0 14.0 6.0 26.0

% within Edl Qualification 13.6% 9.0% 7.5% 9.3%

% of Total 2.1% 5.0% 2.1% 9.3%

MEDIUM Count 18.0 56.0 24.0 98.0

% within Edl Qualification 40.9% 35.9% 30.0% 35.0%

% of Total 6.4% 20.0% 8.6% 35.0%

HIGH Count 20.0 86.0 50.0 156.0

% within Edl Qualification 45.5% 55.1% 62.5% 55.7%

% of Total 7.1% 30.7% 17.9% 55.7%

Total

Count 44.0 156.0 80.0 280.0

% within Edl Qualification 100.0% 100.0% 100.0%

100.0%

% of Total 15.7% 55.7% 28.6% 100.0

%

Value of chi - square = 3.74, at 4 d.f., p=0.443

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381

Table C112:X2033 * yearly Income(Rs in lakhs)

yearly Income(Rs in lakhs)

Total

less than 1.5

lakhs 1.5-2.5 lakhs

2.5 - 5.0 lakhs

More than 5 lakhs

X2033 LOW Count 4 6 6 10 26

% within yearly Income(Rs in lakhs) 5.4% 13.6% 6.5% 14.3% 9.3%

% of Total 1.4% 2.1% 2.1% 3.6% 9.3% MEDIUM Count 20 22 30 26 98

% within yearly Income(Rs in lakhs) 27.0% 50.0% 32.6% 37.1% 35.0%

% of Total 7.1% 7.9% 10.7% 9.3% 35.0% HIGH Count 50 16 56 34 156

% within yearly Income(Rs in lakhs) 67.6% 36.4% 60.9% 48.6% 55.7%

% of Total 17.9% 5.7% 20.0% 12.1% 55.7% Total

Count 74 44 92 70 280

% within yearly Income(Rs in lakhs) 100.0% 100.0% 100.0% 100.0% 100.0%

% of Total 26.4% 15.7% 32.9% 25.0% 100.0%

Value of Chi - square = 15.056, at 6 d.f., p=0.020

Table C113: X2033 * Length of Association (in yrs)

Value of Chi - square = 31.775, at 6 d.f., p=0.000

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382

Table C114:X2033 * Frequency of transaction (monthly)

Value of Chi - square = 7.626, at 6 d.f., p=0.267

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Publications 1. D S Prasad and Sandhya Goyal (2008) Issues in Bank Mergers: An

Indian Perspective, ICFAI Reader, June, 2008.(N)

2. D S Prasad and K S L Lavanya (2005) Technology Management in

Banks, Professional Banker,October,2005(ICFAI Publication))N)

3. D S Prasad and Vaishali Anand(2008) Research Paper on Human

Resource Management-Focus on Measurement Issues and Metrics

Development, HRD News Letter, August 2008(Vol.24,issue: 5)(ISSN-

0974-1720)(N)

4. D S Prasad and Priyanka Radia(2008) Wealth Management and

Alternative Investment Strategies/Options, FINSIGHTS (Vol 1:Issue no.

2,April-June 2008)(ICFAI Publication)(N)

5. D S Prasad(2010) Post-merger performance: An examination of

select commercial banks in India(2010) Journal of Managerial

Finance and Research(Vol.6, No:1,Jan-June 2010) (ISSN 0976-

7096)(N)

6. D S Prasad (2011) Application of Data Envelopment Analysis: Approach

to Evaluation of Commercial Bank mergers in India, Business Vision:

Management & Business Journal, Vol. 7, issue no.1, Jan-March, 2011.(N)

7. D S Prasad and D. Raghunatha Reddy(2010) Book Review on “Mergers,

Acquisitions and Corporate Restructuring Edited by Chandrasekhar K

and Viswanath S R” South Asian Journal of Management,Vol.17(1)

pp.160-171.(I)

8. D S Prasad(2005) Book Review on “Profit by Investing in Real Estate Tax

Liens by Larry B Loftis” Professional Banker,Novemebr,2005(ICFAI

Publication)(I)

9. D S Prasad(2006) Book Review on “Cross-Border Debt Restructurings:

Innovative Approaches for Creditors, Corporates and Sovereigns by

Esteban C Buljevich” (Euromoney Books publication) Professional

Banker,July,2006(ICFAI Publication)(N)

10. D S Prasad and D. Raghunatha Reddy (2005) Book Review on

“Undue Influence: Charles R Geisst” Professional

Banker,December,2005(ICFAI Publication)(I)

N: National, I: International

D. Subrahmanya Prasad Dr.D.Raghunatha Reddy

(Research Scholar) (Supervisor)

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Journal of Managerial Finance and Research Publication Attachments

Title Page

Title 1, Title 2, Contents Page (Journal of Managerial Finance and Research).pdf

Article

Article 5 - Journal of Managerial Finance and Research (Volume 6, Issue, January-June 2010).pdf