Appendix #16

Document Title

Building on Success

Insight from Sheriff C.T. Woody, Jr.

I believe that 2008 marked a turning point for the Richmond City Sheriff’s Office

(RCSO) family and its operations. We began to see the fruits of our labor. During

the first two years of my Administration we worked tirelessly to lay the necessary

groundwork to bring about needed change in the organization and its culture.

We strengthened our security, invested heavily in our personnel, devised

sound fiscal policies, partnered with external stakeholders, and enhanced and

expanded programs for jail residents.

The payoff is now evident. We have a workforce that is highly trained,

motivated and empowered to meet and exceed standards. For the first time ever,

there is a balanced budget that results in a more efficient and effective jail

operations. Revenues continue to increase which helps to offset other operational

expenditures. There is a wealth of in-service residential programs, and an

abundance of external partnerships.

I N S I D E T H I S I S S U E :

Jail Security 2

Information Technology 2

Population Reduction 2

New Jail Construction 3

Health Care & Medical 4

Policy/Accreditation/Training 5

Education 6

Letter from Sheriff Woody

Mission, Vision and Values

Introduction & Jail Population Facts

Jail and Court Security

2

3

4

5

Use of Video Conferencing Technology

Jail Programs Introduction

Chaplaincy Program

Religious Activities and Jail Recreation

6

7

8

9

Educational Opportunities at the RCJ

Programs for Jail Residents

Sheriff’s Office Involvement in Community Events

Training for RCSO Employees

10

11-13

13-15

16

Employee Development

Medical Services and Health Care for Jail Residents

Medical and Dental Care at the RCJ

Making the Grade —VLEPSC Accreditation

17

18

19

20

RCSO Deadbeat Parent Taskforce

Additional RCSO Department Information

21

22-25

TABLE OF CONTENTS

Appendix #16

Building on Success

A Word from Sheriff C.T. Woody, Jr.

This past year was very productive for the Richmond City Sheriff’s Office (RCSO) and its operations. The year 2009 marked many great achievements for our agency. Paramount among our accomplishments was the receipt of Full Accreditation as a Law Enforcement Agency by the Virginia Law Enforcement Professional Standards Commission (VLEPSC). This prestigious award marked a new revolution for this facility’s management and operations.

Another major accomplishment affects one of our primary responsibilities involving the security of the Richmond City Courthouses. Specifically, court-houses were equipped with Video Conferencing technology which allows

judges to conduct arraignments with other jurisdictions. This measure provided substantial cost-savings in security and transportation.

In the area of addressing issues related to recidivism, I am particularly proud of our progress. More faith-based and community-based partnerships were formed which will ultimately help stem the tide of recidivism. The results have been positive involving all of our programs at the Richmond City Jail, which help to tackle is-sues of recovery. Together, we are working to close the revolving door through innovative programs that equip residents with the tools necessary to be productive members of society.

Deputies and civilian employees are working hard to maintain a safe and secure jail and court system. We are raising the caliber of our training standards with new training in Incident Management and Preparedness,along with new and progressive courses using computer-based instruction.

In the community, we are actively involved in programs which target the needs of children and seniors. Our Child ID program is an increasingly popular safety resource for children and their parents or guardians. The TRIAD and “Are You O.K.?” programs reach out to the elderly. Also, the Community Abatement program is a first in the City, where the Sheriff’s Office and other City agencies are leading the front to clean up blighted properties throughout Richmond.

I remain committed to the Mission, Vision and Values of the Richmond City Sheriff’s Office, while promoting positive possibilities for those reentering the community from the Richmond City Jail.

In our Year In Review, we strive to keep the community abreast of our progress. We value your opinions, ideas and suggestions, as they are key components in our roadmap to success.

Sincerely,

C.T. Woody, Jr, Sheriff

Appendix #16

Page 3 Richmond City Sheriff’s Office 2009 Annual Report

Our Identity

Appendix #16

Total Commits (individuals may have multiple commits): 20,744

Total Days in Custody for the 40,188 commits: 594,805

Average length of stay at the City Jail: 28.5 days

Page 4 Introduction

Jail Population Facts:

The Average Daily Population (ADP) of the Richmond City Jail for 2009 averaged 1,463 residents a day.

Highest Year ADP= 1,586 in 1999

Lowest year ADP= 1,106 in 1997

Highest Month ADP= 1,854 in September 2003

Lowest Month ADP = 907 in December 1997

�� Richmond City Jail (RCJ) has the second largest jail population in Virginia, second only to Norfolk.

�� Approximately 16,000 people and 26,000 charges are processed by the Sheriff’s Office each year.

�� The RCJ was built in 1964 to house 852 persons; it often houses around 1,500.

The Richmond City Jail is in the Central Region—

Virginia jails are separated into four regions:

Central, Eastern, Northern and Western.

IntroductionThis Year In Review is an informational update on the accomplishments, challenges and ongoing initiatives of the Richmond City Sheriff’s Office (RCSO) during the 2009 calendar year. Its intent is to ensure the community remains abreast of the direction and vision of the Richmond City Sheriff’s Office as well as the important functions the Office performs for the citizens of the City of Richmond.

The primary role of the Office is to protect and secure the Richmond City Jail, safeguard Richmond City Courthouses, and carry out the duties of the Civil Process Division. In the event of a natural or manmade disaster, the Sheriff’s Office plays an integral part in local and regional Emergency Manage-ment efforts. RCSO staff are trained in National Incident Management Systems (NIMS) and emergency preparedness. Office personnel would maintain public order, provide for public welfare and safeguard hazardous materials, toxins and transport medical supplies and medicines.

Appendix #16

Page 5 Security

Jail and Court Security

Security Highlights for 2009

�� “Sector Security” plan for Jail and all 3 Courthouses proved to be a more efficient use of labor while still maintaining a high level of safety and security.

�� Security Audit Team performed routine security and safety checks at each Courthouse.

�� Promoted the use of Video Conferencing Equipment in the Jail, Jail Annex, and Courtroom, resulting in less movement of inmates from one facility to another, decreasing the risk to employees as well as to the general public.

�� Randomly utilized portable magnetometers inside the Jail, adding another layer of protection for staff and inmates by helping to detect contraband.

�� Completed the Installation of new Video Surveillance systems in the Jail.

�� Installed additional lock boxes for weapon storage at all Courthouses.

Appendix #16

Page 6 Use of Technology

The numbers below clearly reflect the impact of the Video Conference technology. This technology allows jail

residents to be heard before a judge without being transported from wherever they are housed (whether incar-

cerated here in Richmond or elsewhere) to various courtrooms throughout the Commonwealth. The utilization

of Video Arraignments allows us to save on transportation costs as well as realize a significant savings in secu-

rity man-hours at the courthouses, and fewer meals have to be transported from our jail’s kitchen to courthouse

holding areas. Additionally, we increased the efficiency of the court processes by dealing only with the receipt

of court documents while keeping jail residents secured safely in the jail.

Inmates Transported from

Richmond City Jail to Court

Y2007 = 16,306

Y2008 = 13,970

Y2009 = 11,953

Video Conference from RCJ

Y2007 = 1,052

Y2008 = 2,069

Y2009 = 2,085

Video Conference from Jail An-nex

Y2007 = 1,669

Y2008 = 2,400

Video Conferencing and Arraignments

TOTAL VIDEO CONFERENCES IN 2007: 2,721

TOTAL VIDEO CONFERENCES IN 2008: 4,469

TOTAL VIDEO CONFERENCES IN 2009: 4,481

Video Conferencing Technology allows jail residents to appear before the court and magistrate via computer screen.

Increases safety and security by decreasing

the number of jail residents who are

transported to other locations.

In 2009 The RCSO Worked with the Virginia Supreme Court to obtain hardware and installation costs.

Now all court buildings in the City of Richmond have

video conferencing capability.

January 1, 2010 brought on line via video the General District Court, Northside, now located in Manchester. The Richmond City Sheriff’s Offices’ promotion of this technology and its use has saved the City of Richmond thousands of man hours to date, and allows for a more convenient, safe and speedy judicial process.

Appendix #16

Page 7 Programs

JAIL PROGRAMS

RELIGIOUS ACTIVITIES

EDUCATION PROGRAMS

RECREATIONAL ACTIVITIES

WORK/STUDY RELEASE & WEEKEND PROGRAMS

MISDEMEANANT COMMUNITY SERVICE PROGRAM (MCSP)

NEW ENVIRONMENTAL ACTION TEAM (NEAT)

HOME ELECTRONIC INCARCERATION (HEI)

OFFENDER AID AND RESTORATION (OAR)

NARCOTICS AND ALCOHOLICS ANONYMOUS

SUBSTANCE ABUSE AND HUMAN DEVELOPMENT

28 DAY DRUG AND ALCOHOL PROGRAM

“MCCOVERY TIER” PROGRAM

B.E.L.I.E.F PROGRAM

The McCovery Tier

The McCovery Tier was started in early 2009 as a collaborative effort between Sheriff Woody and the McShin Foundation. It’s primary goal is to provide 24-hour peer to peer counseling for those incarcerated who are facing the crisis of addiction and want to recover.

One of McShin's original visions is the recovery message being facilitated by recovering addicts in long-term recovery. The McCovery Tier is a 120 man, all volunteer tier which operates at no cost to the taxpayers. Similar programs would have cost the taxpayers Each day the McShin staff (all recovering addicts and alco-holics) lock themselves in as jail “residents” and host an authentic recovery program. “We truly believe that programs like this provide a better environment for those serving time in the Richmond City Jail, and will also have a long term effect to lower City’s rate of recidivism.” - Sheriff Woody

McCovery Tier Creed

I am a man that accepts the challenge of change.

I am a man that accepts that recovery is my responsibility.

I am a man who must make a life-long commitment to change.

I am a man of purpose, courage, and valor and I will recover.

I am a man that will recover with the help of God and my McCovery Family.

Hoo-Rah!

We do our best to provide the oppor-tunity for our jail residents to partici-pate in programs designed to help

foster better citizenship and allow them to engage in positive enrichment and interaction as they prepare to re-enter their communities.

Our desire is to provide a broad spectrum of program opportunities designed to motivate jail residents to pursue lifestyles that will not result in recidivism. Although program time and space are severely limited, we constantly strive through implementation and evaluation to find the best combination of programs that hold potential benefits for our inmate population.

The McCovery Tier attracted the attention of President Obama’s Administration, which sent representatives to the Richmond City Jail to study it’s methods with the hope of formulating a model program which could be used to address the rate of recidivism on a na-tional level.

Appendix #16

Page 8 Chaplaincy Program

Led by Undersheriff and Executive Chaplain Alonzo C. Pruitt, the Jail’s multi-denominational Chaplain Corps is responsible for the spiritual support of all Richmond City Sheriff’s Office employees, jail residents and their families.

The mission of Richmond Sheriff’s Chaplains is to provide, from a multi-faith perspective, pastoral care, religious instruction, spiritual guidance, worship oppor-tunities, and other related services. Chaplains serve residents of the Richmond City Jail, and, Officers, Deputies, and Staff of the Richmond City Sheriff’s Office and their families.

The ministry of Richmond Sheriff’s Chaplains does not discriminate on the basis of age, color, creed, criminal offense, economic status, education, disability, gender, history of incarceration, national origin, race, or sexual orientation.

Possessed of the vision that a partnership with faith based institutions could be of real benefit in meeting the needs of Jail residents, Sheriff Woody appointed the Rev. Canon Dr. Alonzo C. Pruitt, an Episcopal priest, to serve as Undersheriff in 2008. Among other duties, he serves as the Chief of Chaplains and coordinates the work of more than 80 volunteer Chaplains representing numerous faiths and denominations. Baptists, Christian Scientists, Episcopalians, Evangelicals, Jehovah’s Witnesses, Methodists, the Nation of Islam, Non-Denominationalists, Pentecostals, Presbyterians, Roman Catholics, and Sunni Muslims participate in religious programs in the Richmond City Jail.

Our Chaplaincy Program provides multiple worship services, Bible and Koran studies, and pastoral care pro-grams to our jail residents each week.

Chaplains have raised funds to repaint the renamed Redemption Chapel and the Jail’s main entryway in keeping with the Sheriff’s action plan to enhance the Jail for residents, staff, families, and visitors. Chaplains also work with the Education Tier in assisting Residents in preparing for their GED examinations.

Richmond Sheriff’s Chaplains have added a weekly 12-Step Recovery meeting for Jail residents as well as meditation and prayer times for many Deputies as they begin their tours of duty. Chaplains also serve at the John Marshall, Oliver Hill, and Manchester Courthouses as a support to Deputies, Staff, and the public.

The recipients of strong community support, Chaplains receive donations of Bibles, Spanish language Bibles and periodicals, Korans, books, magazines, envelopes, stamps, underwear, socks, reading glasses, and other items needed by Jail residents.

Given the Sheriff’s innovative support, Chaplains assist Jail residents in observing cultural and religious holidays including Easter, Ramadan, Thanksgiving Day, and Christmas, and plans are underway to expand the number of faith-based institutions that will offer music in the Jail. Volunteers also teach regular men’s and women’s Yoga classes for Residents.

Students from the Department of Social Work of Virginia Commonwealth University also regularly counsel Jail residents and assist them in the development of plans to achieve a successful reentry to life beyond the Jail.

Chaplains also assist in the graduation ceremonies of new deputies, birthday and retirement celebrations for staff, and in notifying and counseling Jail residents who experience the death of a loved one.

Appendix #16

Page 9 Religious Activities and Recreation at the Richmond City Jail

Religious Activities:

Various prison ministry groups and volunteers provide and meet the religious needs of the jail resident population. Our Chief of Chaplains who provides one to one counseling and coordinates all religious activity at the jail. Some of the services provided at the City Jail include but are not limited to:

�� Sunday School Services

�� Bible Studies

�� “One to One” counseling

�� Choir

JAIL RECREATION

Recreational activities can reduce tensions and boredom, encourage the creative use of leisure time and ensure basic health. Physical exercise is provided once a week for one hour on a scheduled basis for male and female inmates.

Physical exercise is both on an individual and group basis.

Outside activities performed include: basketball, volleyball, jogging and calisthenics.

Inside activities include: board games, bumper pool and table tennis.

Leisure activities such as reading ma-terials are available to all inmates.

Jail staff assists in selecting and dis-tributing books and magazines from the leisure library to inmates on a con-tinuous basis. Television is available to all inmates housed in general popula-tion unless the inmate’s behavior war-rants suspension of these privileges.

The Chaplaincy Program at the RCJ accommodates 11 major denominations:

1. Juma (Muslim)

2. Nation of Islam

3. Jehovah Witness

4. Pentecostal

5. Christian Science

6. Hispanic Bible study

7. Gideon Evangelical

8. Catholic

9. Presbyterian

10. Baptist

11. Mormon

Appendix #16

Page 10 Programs at the Richmond City Jail

.

It is federally mandated that all juvenile and adult inmates up to their 22nd birthday who were previously determined to need “Special Education” services while in public schools will be given the opportunity to continue their training while at the Richmond City Jail. Special trained teachers provided by Richmond Public Schools will service these inmates in conjunction with the RCJ School.

Number of GED Diplomas earned: 55

Number of Residents completing basic computing courses: 438

Average Daily Number of Education Students served: 110

Average number of volunteer resident tutors: 29

RCSO Education Department Data from 2009

Education Program

The Education program operates in a specifically designated housing area within the jail facility that has an average enrollment of between 50-99 inmate students. All areas of academic needs are covered from basic studies (learning the alphabet and the most basic reading and writing skills) through advance preparation for the GED examination. The GED test is given monthly at the jail. Inmates that have a diploma or GED are utilized as tutors to assist other inmates with studies. The jail residents that are

housed in the Education area are held to a strict code of conduct, where ethics and rule violations are taken very seriously. This community stresses educational and personal growth, along with respect and caring for each other.

Other Educational services include:�� GED testing

�� Computer classes �� Adult Basic Education

(Includes Math, English, Social Studies, Writing Skills, Reading Comp.) �� Tutoring Opportunities

�� English as a Second Language

Appendix #16

Page 11 Programs at the Richmond City Jail

WORK/STUDY RELEASE

The Work/Study Release program offers eligible participnts that meet the eligibility criteria pursuant to Section §53.1-131 of the Code of Virginia, 1950, as amended, the opportunity to continue work or study programs while serving a sentence. The participants in this program must complete an extensive screening process, to include interviews and criminal records check before being recommended to the Courts for inclusion. IF APPROVED, the inmate will be assigned a Jail staff case-worker and will be permitted to leave the Jail during designated hours to participate in assigned activities.

WEEKEND PROGRAM

This program requires court ordered people to be locked in the Richmond City Jail on Saturday and Sunday only. Full-time employment can continue and participants can meet certain medical needs that would be more difficult in Jail.

MISDEMEANANT COMMUNITY SERVICE PROGRAM (MCSP)

The MCSP program is designed to allow persons with misdemeanor offenses the opportunity to give tangible restitution through reporting to the jail on weekends and performing community service work, i.e., trash collec-tion, raking leaves or other public services that may be needed at that particular time. Theses inmates will be awarded 1 full day of Jail credit for every 8 hours of community service provided in lieu of incarceration.

Home Electronic Incarceration (HEI)

The HEI program offers non-violent offenders that meet the eligibility criteria, pursuant to Section §53.1-131.2 of the Code of Virginia, 1950, the opportunity to complete their sentences while being electronically monitored in their home. Participants are fitted with electronic ankle monitors designed to confine the participant to a specific environment. It is our hope that more judges will utilize this sentencing alternative instead of Jail incarceration.

There are three (3) types of HEI:

�� HEI Employed: participants must be employed at inception into the program and pay a daily HEI fee.

�� HEI Unemployed: participants report to Inmate Services Monday – Friday and pay a daily HEI fee based on their ability to pay.

�� HEI Medical: This program is designed for severe medical patients whom are best suited and cared for by their personal physician, and the HEI fee is waived.

The Richmond City Sheriff’s Office currently collaborates with the Department of Parks and Recreation and the Department of Public Works servicing the city using jail residents to provide labor. These collaborations are beneficial to all, saving the City thousands of dollars annually and allow jail residents to gain or enhance their work skills.

Jail-sponsored programs provide much needed assistance for various City agencies, saving

agency salary and overtime costs.

All monies collected from Work Release and HEI participants is deposited to the City of Richmond Collections Department

and is additional revenue to the City of Richmond.

Appendix #16

Page 12 Richmond City Sheriff’s Office Programs

Narcotics’ and Alcoholic’s Anonymous

These programs are provided weekly to any inmate wanting to attend. This is an inmate lead program with outside facilitators helping these individuals explore their needs and responsibility.

Substance Abuse and Human Development

Based on the ideas encompassed by “Alcoholic’s Anonymous,” this self-help program has been designed to provide inmates a forum in which they can explore their individual needs and responsibilities as members of an organ-ized society.

The program is unique in that inmate facilitators interact with other jail residents in group settings for the purpose of breaking through inhibitions to reveal the inmate’s true feelings and emotions.

The peer pressure to be a responsible contributing member of the group serves the intent of the program very well.

OUTSIDE DETAIL PROGRAMS FOR JAIL RESIDENTS

Abatement Program: One deputy sheriff supervises a team of five low custody jail residents. Assignments are received from DPW to clean up both residential and commercial properties deemed a nuisance by city property inspectors. The team works Monday through Friday (weather permitting) servicing small to medium-sized properties. The team addresses abated property issues including broken windows, abandoned cars, high grass, trash and debris. The Abatement program uses a creative approach to save taxpayer dollars, clean up the city, and prepare jail residents for the world of work. This program is well thought out collaboration with the Department of Public Works.

Bryan Park Program: One deputy sheriff supervises a team of five low custody jail residents responsible for landscape maintenance and vegetation control for Bryan Park. The focus area is Azalea Garden, however, other City parks and gateway areas are serviced by this team. This program is an ideal collaboration with the Department of Public Works.

Grass Cutting Program: Two deputies supervise up to ten low custody jail residents to service city mediums along major and minor roadways by mowing and trimming grass and removing light trash. One team is dispatched to the Northside of the city and the other to the Southside Monday through Friday. This program is a strong collaboration with the Department of Public Works.

Cemeteries Program: One deputy supervises up to ten low custody jail residents to service Cemetery Properties within the City of Richmond. The team is responsible for mowing and trimming grass from April to October annually. This program is a beneficial partnership with the Department of Parks and Recreation.

Parks and Recreation Program for female residents: One female deputy supervises up to seven female jail residents servicing parks and recreation facilities and grounds. The female detail team is also used for “special assign-ments” provided by DPR staff. This program is successful partnership with the Department of Parks and Recreation.

Misdemeanor Community Service Program (MCSP)

This weekend program does not require incarceration. Participants work within the community, assisting the Department of Public Works and a host of civic organizations with citywide cleanup and park beautification projects. Involvement encourages participants to feel more vested in the community as they help improve the city in which they live.

Appendix #16

Page 13 Programs / Community

B.E.L.I.E.F. Program

(Becoming Experienced Liberated Introspective Encouraged Free)

This is a voluntary therapeutic program for those inmates who wish to undergo treatment for alcohol and drug addiction. This program blends the 12 step recovery principles and the Cognitive Behavior treatment strategies into one cohesive model. This program consists of five (5) phases and each phase is approximately six (6) weeks in duration. The residents/inmates are responsible for the progress of their own recovery. Residents with the leadership of elected senior members implement and monitor their scheduling, programming and rules.

A mental health/substance abuse staff develops revises and monitors the components of the recovery program with input from senior elected members. Members in later phases of this program may be eligible for work/study release.

New Environmental Action Team (NEAT)

Held Monday through Friday, NEAT does not require incarceration. Participants work within the community, as-sisting the Department of Public Works and a host of Civic Organizations with citywide cleanup and park beauti-fication projects.

Community Relations strives to build positive relationships between the Sheriff’s Office and the public through community programs that promote a safer city. Com-munity Relations is often the first point of contact between the Sheriff’s Office and the community, through efforts that include:

�� Speaking at Richmond Public Schools and other youth-oriented venues.

�� Participating in community events and conducting crime prevention lectures for area civic groups.

�� Volunteering with senior and disabled members of the community.

�� Hosting educational tours of the Richmond City Jail.

COMMUNITY RELATIONS

RCSO participated in or hosted nearly 100 Community Events during 2009, including:

�� Easter Bunny Foundation (MCV Pediatric Unit)

�� March of Dimes (Walk America)

�� The Long Walk To Freedom (Boaz and Ruth)

�� Muscular Dystrophy Association (Lock-Up)

�� Special Olympics of Virginia (Torch Run)

�� Back to School Rally for children of Jail Residents

2009 Community Relations Stats

Full-Time Employees (Sworn): 3

Total Citizen Contacts: 5563

Appendix #16

The PROMISE Program allows the Sheriff's Office an opportunity to reach out to area high school students and work with them to serve the community. PROMISE participants gain valuable employment experience and work with our deputies on community support projects. Students participated at almost two dozen locations such as the Central Virginia Foodbank, the Science Museum of Virginia, Ukrop’s 10K, and U-Turn.

The TRIAD Program worked with 159 seniors throughout the city in 2009, and had the opportunity to inter-vene and help prevent the isolated reality of older people living alone in our community. TRIAD is a voluntary program which currently pairs Sheriff's Office employees with seniors around the city. Volunteers assist their TRIAD partner in many ways, ranging from after-work visits and weekend errands to attending church together.

Crime Prevention Lectures bring sound advice to children and deputies and building a rapport with children to show that law enforcement officers work to make the community a safer place to live. Deputies speak at events hosted local Fraterni-ties and Sororities, schools and colleges, public and private clubs and community organizations, and church groups.

Food Bank visits serve the community every week at the Charity Family Living Center, Creighton Court Boy’s and Girl’s Club, Fairfield Court Boy’s and Girl’s Club, Mt. Olivet Baptist Church, and Whitcomb Court Boy’s and Girl’s Club. In 2009 The RCSO hosted 6 Food Drive Events to benefit the Central VA Foodbank.

Meals on Wheels partnerships show our neighbors that the Richmond City Sheriff’s Office cares, with weekly food deliveries to 11 residents throughout the community.

Jail Tours offered through the ROADS Program provides educational tours for individuals and large-group participants ranging from middle school students to senior groups,

Community Involvement Page 14

In 2009, RCSO deputies conducted 107 Jail Tours with a total of 1461 participants.

CHILD I.D. PROGRAM

The Sheriff’s Office participates in events throughout the year to encourage parents and caregivers to take steps to increase the safety of young people through fingerprinting and archiving every child’s unique information. In our ever changing society, violence and crime are ever present parts off our daily lives. Unfortunately, crimes against children and adolescents are also part of our society. Therefore, the Richmond City Sheriff’s Office strives to do its part to protect and preserve the safety and security of our youth. The main goal of our Child ID Program is to give the citizens of Richmond a permanent record of identifying information for their family members. It also gives the youth of Richmond an opportunity to have a positive contact with law enforcement. These fingerprints are not filed with any law enforcement agency, and are solely for the guardian’s personal records.

In 2009 our fine deputies fingerprinted nearly 1,600 children who ranged in age from newborns to older teens at citywide venues.

Appendix #16

Page 15 Community Involvement

2nd ANNUAL BACK TO SCHOOL RALLY

"Children of offenders are the forgotten victims of their parent's actions. We’re going to provide for some of their material needs, but what we really want to do is show them that we care. These children need to have positive experiences with the Law Enforcement commu-nity while they are young.” -Sheriff Woody.

Through this effort, back-to-school supplies were furnished to nearly 600 children, most with a parent or parents housed at the Richmond City Jail.

On Saturday August 22nd the Richmond City Sheriff’s Office hosted its Second Annual Back to School Day.

While other, similar events throughout the City are designed to support the community as a whole, the purpose

of our event was to provide school supplies to children who have a parent housed at the City Jail. Boxes of

book bags, paper, pencils, crayons and other commonly used school supplies were distributed in an event held

on the Jails’ front lawn. In the months leading up to the event the Sheriff's Office conducted a survey to identify

how many inmates had school-age children living in the Richmond community, and

turned to local businesses and jail vendors to help provide the supplies.

Appendix #16

Page 16 Employee Development and Training

TRAINING

Highlights of RCSO Training for 2009

�� 65th Basic Academy graduated 16 deputies

�� 66th Basic Academy graduated 17 deputies

�� 45th Basic Academy at Henrico Sheriff’s Office graduated 12 of our deputies

�� Two of our deputies attended a General Instructor school at Richmond Police Department

�� 160 deputies attended Web-Base Training

�� 438 employees attended American Red Cross First Aid/CPR/AED Training

�� 431 employees attended Fire Extinguisher Training

�� Co-hosted a Firearms Instructor School with Richmond Police Department

�� Received Crisis Intervention Training

RCSO 65th Basic Academy

2009 RCSO Honor Guard

RCSO 66th Basic Academy

2009 RCSO Training Staff

Appendix #16

Page 17 Employee Development and Training

Employee Development

2009 Proved to be a banner year in the area of Employee Development, as additional training was provided to nearly every member of the Sheriff’s staff.

�� Gang Activity Training sponsored by the Federal Bureau of Investigations was

provided us identify the warning signs of gangs within the local community, so that we may better classify our inmates who may have some involvement.

�� National Incident Management Systems (NIMS) Training was provided for ALL

certified deputies and supervisors alike. This training helps prepare our employees to assume our role as “First Responders” in case of a local or National Emergency (Weather or Terrorist related)

�� Elder Abuse Training was provided to members of the Community Relations

Team to help them identify issues of Abuse of Elderly citizens they may come across in their daily duties.

�� Members of our Alternative Sentencing Unit attended a school on the use of

Home Electronic Monitoring Systems, and the advances in technology since the inception of the program.

�� 12 Members of the Sheriff’s Senior Management Team attended a 1/2 day work-

shop provided by Dr. Dick Leatherman entitled “Effective Leaders in the Law En-forcement Profession”.

�� All Employee’s of the Sheriff’s Office attend Red Cross First Aid Training once

per year.

�� SORT Cell Extraction Team received outside training from the Henrico S.O.

�� More than 60 of our managers attended Pandemic Flu Training to help prepare for possible catastrophic events

which would affect 2/3 of our workforce. Additional Members of our Management team attended a conference on the same subject, designed to develop partnerships and share resources with agencies around the Common-wealth of VA in case such an event ever does occur.

�� Sheriff Woody, accompanied by our Public Affairs officers, attended Law Enforcement Media Training to enhance

our knowledge of how to handle media events at the Jail.

�� A continuing series entitled “Correctional Leadership Competencies for the 21st Century” began early in the

year and is now a regular part of our Monthly Command Staff meetings. Teams of Supervisors are provided a topic in the series, and were required present their topic to the rest of the Command Staff.

�� 4 RCSO deputies completed their initial 40 hr. Crisis Intervention Training and an additional 24 hr. "Train the

Trainer" course.

Appendix #16

Page 18 Medical Services

Medical Services and Health Care

Provided Services and Care

�� Hospitalization

�� Ambulance Services

�� Pharmaceuticals

�� Dental Services

�� X-rays

�� Outpatient Clinics

�� Mental Health Counseling

The RCSO Medical Department provides quality medical care to all jail residents, while leveraging opportunities to contain costs, increase services, and build partnerships with external organizations and groups. Jail medical care accounts for approximately 10% of the Sheriff’s Office total budget of more than thirty-million dollars. Under the direction of Dr. Gregory Pleasants, our Medical team established new collaborative initiatives with RBHA, VCU, and The Daily Planet, providing weekly mental health transitional services to our jail residents. The Administration’s continual focus and oversight in key areas of medical expenditures allows it to stay within its allotted budget. Staff and employees continue to provide excellent fiscal oversight in controlling hospital and pharmaceutical costs.

Some Facts about the RCSO Medical Department:

�� Jail resident hospital claims can cost more than 3 million dollars per year.

�� Pharmaceutical spending also accounts for a large part of the overall budget expenditures.

�� On average, 115 jail residents are on psychotropic medication each month.

�� Psychotropic medications remain the highest spend-ing category of all drugs used in the medical depart-ment.

�� Cardio and pain drugs account for the next largest categories.

�� Inmates requiring diabetic treatment comprise more than 1/2 the monthly totals.

�� Nearly 5% of monthly service calls and treatments are dental related.

�� Hospital stays and ER runs account for less than 5%of monthly care.

More than 2,000 jail residents receive medical services and care each month.

On average, 35 residents each month require mental health treatment at a

facility other than the jail.

Appendix #16

Page 21 Mental Health

Medical and Dental Care

Page 19

Emergency Medical care is available to all residents 24 hours a day. A licensed Physician and Dentist provide the Medical and Dental services at the Richmond City Jail. Licensed health care providers are on-call for all shifts.

Each resident is questioned at the time of his/her commitment to the Jail for medical, dental, psychiatric, sub-stance abuse, communicable diseases and clinic referrals according to Administrative policies and proce-dures. Refusal by any resident to have this screening performed will result in the resident being placed in administrative segregation until the screening has been completed.

Medications are dispensed as required. It is each resident’s responsibility to receive medication when called by the nurse or by reporting to the pill line.

A medical doctor and/or dentist are available if requested, or upon referral by the nursing/dental staff after an initial screening. The doctor’s hours are Monday through Friday. Psychiatric counseling is available, if indicated, after an evaluation is made by the medical staff. If a resident needs medical, psychiatric or dental services, he/she should place a resident request form in the medical request box located near the dining hall entrance.

This request should include: the resident’s name, current date, jail number, housing assignment and his/her medical, psychiatric or dental problem. All information must be written legibly. In accordance with Virginia Code Section 53.1-133.01, adopted July 1994, each resident will be charged for medical/dental services. A resident’s account will be charged a fee each time he/she requests medical services. These charges include, but are not limited to, examination by a Nurse or Facility Physician, psycho-logical counseling, HIV testing, medication, certain hospital services, hospital transportation, x-rays, lab testing, diabetic treat-ments and dental services. Additionally, a resident may be charged for ALL expenses incurred as a result of his/her being in any altercation or causing injury to self or to someone else. These charges may include all hospital expenses and costs associated with further care or treatment by a specialist. A resident will not be charged for emergency medical care or necessary follow up care, as directed by the health care provider.

Medical care will NEVER be refused to any jail resident.

Those residents who do not have money on their canteen account will have a negative balance charged to their account. Once funds are placed on their account, the fee will then be deducted. Any resident not choosing to utilize the Jail Medical/Dental Staff or Physician may contact a licensed Physician/Dentist of their choice to evaluate them at the Jail. The resident is responsible for the cost of the Physician’s visit, care and any treatments prescribed.

Cost Containment and Revenue Generation

�� Partner with Veterans Administration to

identify residents who qualify for benefits

�� Collaborative relationships with Richmond

Behavioral Health Authority (RBHA) Am-bulance Services are provided

�� Request reimbursement from the Virginia

Compensation Board for all emergency medical expenses

�� Initiated medical co-pay fees for jail resi-

dents, which eliminates false requests

�� Work with judges, Commonwealth’s At-

torney, and Magistrate to find alternatives to confinement for residents who are se-vere medical illness or challenges

Appendix #16

Page 20 Achievements

Making the Grade

VLEPSC Accreditation

During 2009, the Sheriff's Office achieved one of its major goals and became Accred-ited by the Virginia Law Enforcement Professional Standards Commission (VLEPSC).

The accreditation program administered by VLEPSC requires agencies to comply with state-of-the-art standards in four basic areas: administration, operations, training and personnel. The Sheriff's Office met over 187 professional standards, providing over 1400 proofs of compliance to the VLEPSC assessment team in November of 2009.

The Richmond City Sheriff's Office is among an elite group of law enforcement agencies having earned accreditation by VLEPSC. Of the more than 360 law enforcement agencies in Virginia, the Sheriff's Office is among only 78 having earned the distinction. The accreditation is considered perhaps the best measure of professionalism among law enforcement agencies.

The Virginia Law Enforcement Professional Standards Commission consists of representatives of the Virginia Sheriff's Association, Virginia Association of Chiefs of Police and the Virginia Department of Criminal Justice Services. It has established 215 professional standards by which law enforcement agencies are measured. In providing the accreditation program, the commission's goals are:

Accreditation sets the standards by which an agency must continue to operate in order to achieve re-accreditation. These professional standards must become a routine way of conducting business in the Richmond City Sheriff's Office. There are on-going reviews, with re-accreditation occurring every four years.

The Richmond City Sheriff's Office received it's accreditation from VLEPSC on December 2, 2009. Gary Dillon, the Accreditation Manager for DCJS, along with a member of the VLEPSC Board, presented the certificate of Accreditation to the Sheriff and nearly 80 members of his staff before Mayor Jones and City Council.

�� To increase the effectiveness and efficiency of services provided by law enforcement agencies

�� To promote cooperation among agencies

�� To ensure proper training for law enforcement personnel

�� To promote public confidence in law enforcement

Appendix #16

RCSO Deadbeat Parent Taskforce

The Deadbeat Parent Taskforce (DBT) is currently the only active law enforcement initiative seeking parents evading their child support responsibilities. Operating under the Direction of the Sheriff, Colonel of Investigations and lead by a team of Investigators, the project is part of an enhanced effort to crack down on City of Richmond defaulting fathers and mothers. This Taskforce was created by Sheriff Woody when he first took office in 2006. In its first two months, the Deadbeat Parent Taskforce tracked down parents who owed over $600K. These individuals now face a judicial system that will determine how these parents can best pay their child support debt.

Page 21

DEADBEAT PARENT FACTS

VIRGINIA DATA

According to the Virginia Child Support Enforcement Program 2007 Fact Sheet:

�� The Division of Child Support Enforcement (DCSE) collected a record $608.5

million in SFY-07, which was a 3.6% increase from 2006.

�� Virginia was the first state to issue subpoenas of cell phone records in order to

locate delinquent parents. As of June 2007, DCSE had issued 4,930 subpoenas on 990 non-custodial parents. Locate information has been received at a success rate of 40-50% on the issued subpoenas.

�� Of more than 1.9 million new hires in the Commonwealth in SFY-07, there were 82,187 that matched cases with unpaid

child support, a match rate of 4.4%. Since 1993, approximately $103.4 million has been collected as a direct result of new hire reporting.

"The Taskforce is a high priority for the Sheriff's Office because it's a question of individual responsibility and doing the right thing. We want to send a message that no parent is above the system. You might be able to divorce your husband or your wife or leave your boyfriend or girlfriend behind. However, you can't divorce your child or leave behind your parental responsibility to support your children. People in the City of Richmond that are behind on their child support and have outstanding arrest warrants because of back child support payments should be on notice that we are out there looking for them".

To date there have been approximately 1000 arrestees with a

combined total of arrears owed nearing $10 million.

The “DBT Top 10 Most Wanted Deadbeat Parents” listing features parents owing as much as $174K in back child support payments.

Today, a child support violator can be prosecuted under Federal law if the following facts exist:

�� The violator willfully failed to pay;

�� There is a known child support obligation, which has:

�� remained unpaid for longer than a year or is greater than $5,000 (misdemeanor), or has

�� remained unpaid for longer than two years or is greater than $10,000 (felony);

�� For a child who resides in another state, or 1) the violator traveled in interstate

or foreign commerce; 2) with the intent to evade a support obligation; 3) if such obligation has remained unpaid for a period of one year or longer-or is greater than $5,000 (felony). See 18 U.S.C. §228.

According to the U.S. Department of Justice Child Exploitation and Obscenity Section website:

�� Federal child support enforcement became possible with the passage of the Child Support Recovery Act (CSRA) in 1992.

�� Problems with enforcement under the CSRA were remedied in 1998 with the passage of the Deadbeat Parents Punishment

Act (DPPA) which created two new categories of federal felonies for the most egregious child support violators.

"The Commonwealth applauds and appreciates Sheriff Woody's commit-ment to the children of these parents. His leadership in forming this taskforce is one of the last hopes many of these

children have."

-Nick Young,

Deputy Commissioner and Director , VA Division of

Child Support Enforcement

Appendix #16

Page 22 Other Departments

PROFESSIONAL STANDARDS

The Office of Professional Standards' goal is to ensure the integrity and professionalism of the Sheriff's Office.

This goal is accomplished by:

�� monitoring professional standards as described in the SOP

�� insuring that the agency remains in compliance with all Local, State and Federal laws governing the operation of a Sheriff's Office

�� verification through frequent inspections of staff, life, health and safety procedures, and property and evidence

�� maintaining the agency's professional accreditation with VLEPSC

Additional tasks and functions of the Office of Professional Standards include:

�� writing new policy, revising and updating the Standard Operating Procedures (SOP)

�� providing specialized training to staff

�� providing Leadership training to outside agencies

JAIL LAUNDRY

The Laundry Division employs 5 deputies, and operates Monday thru Friday. They are responsible for the operation of the Richmond City Jail's Laundry equipment, as well as managing the inmate detail assigned to their division. Residents housed at the Richmond City Jail receive an exchange of their linens and jail uniforms at least twice a week.

JURY OFFICE

The Jury Office Division provides excellent service to Richmond City citizens called for service on behalf of the Rich-mond City Circuit Court. In 2009, more that 10,000 citizens were summoned for jury duty; an average of 862 per month. Well over 400 cases are requested annually for the service of jurors, an average of nearly 31 per month. The Jury Office averages over 600 citizen orientations for jury duty each month.

PROPERTY AND EVIDENCE

The Property and Evidence section is responsible for the accountable safe keeping of all property that is submitted by members of the Richmond City Sheriff’s Office. It ranges from safe keeping to evidence for an arrest made by a deputy, to property recovered at the Richmond City Jail. Property is processed, returned to the owner, or disposed of accord-ing to protocol set forth in the code of Virginia.

PUBLIC AFFAIRS

The Sheriff’s Public Affairs Office ensures that citizens are provided accurate facts about the Richmond City Sheriff’s Office, so the public can draw well-informed conclusions about the Office and its level of service and commitment to the safety and welfare of the community. We rely on the members of the media to help the Office tell citizens how important their involvement is in the Sheriff’s efforts to improve the Richmond City Sheriff’s Office and conditions at the Jail as we work to maintain a safe and secure operation.

Appendix #16

Page 23 Other Departments

STAFF and SUPPORT

The members of Staff & Support perform a variety of complex and difficult jobs to keep the Jail running as safely and smoothly as possible. From fixing a plumbing problem, to welding worn out metal, to building the FATS facility and running the barber shop—the men and women of Staff & Support do it all! Their workforce is made up of the largest assembly of trustee workers (with nearly 80 trustees) that are managed by 15 deputies, and include certified electri-cians, plumbers, carpenters, welders, builders, painters, and landscaping specialists!

TOTAL WORK ORDERS PERFORMED IN 2009: 5095

TOTAL Car Washes: 1101

DEPARTMENT OF INFORMATION AND TECHNOLOGY

DIT is responsible for the daily tasks associated with maintaining and servicing computer, phone and networking equip-ment for the Jail, Courts and Jail Annex. Given Sheriff Woody’s commitment to leveraging technology to improve the efficiency and effectiveness of the RCSO, the Information Technology Office is actively seeking new ways to enhance technological functions, while finding alternative funding sources to make this possible.

The January 2007 award of a $200K Department of Criminal Justice Services grant will allow the Richmond City Jail’s records to be coordinated with the Richmond Police Department and other surrounding public safety partners. Coordi-nating this effort has been a major task of the Department of Information Technology. Integration of this data should go online in early to mid 2010.

Once implemented, the new software system will allow seamless data sharing and records access among:

Richmond City Sheriff’s Office

Richmond Police Department

Commonwealth Attorney’s Office

State Probation and Parole Office – VA Department of Corrections

The Criminal Justice System Records Improvement Program will enhance the City Jail’s ability to collect and maintain data on both inmates and those coming into contact with the Sheriff’s Office. This new system will not only improve record keeping, it will also improve the safety of jail staff, jail residents and the public.

What will the Jail’s new Jail Management System do?

*Bar-coding inmate information

*Tracking inmate mass movement

*Identifying trends and patterns among the jail population

*Allowing immediate access to medical history information and data

*Instant notification of a jail resident’s location

“After 9/11 we saw how vital it is to have interoperability for communications and technology systems. Now, a key compo-

nent in Richmond’s public safety equation is in place and we can be more prepared if and when the need arises. We commit

over 20,000 people into the Richmond City Jail, and we collect data from thousands more with whom we come into contact

each year. Now, this vast amount of infor-mation will be available to partnering public

safety agencies, as theirs will be to us.” -Sheriff Woody

Appendix #16

Page 24 Other Departments

CIVIL PROCESS

The Civil Process Division provides timely notice to persons or legal entities of pending legal action. The notice may be in the form of a variety of legal documents, and must be served in accordance with the law. Some of the legal notices are capias, detinue summons/warrants, fieri-facia (writ), garnishment summons, jail summons, show cause summons, witness summons, and protective orders. Performing civil process services presents a large challenge, which is met every day with due diligence.

INMATE RECORDS

The Inmate Records Division has 23 assigned personnel responsible for the confinement, custody status, and release/transfer of all individuals committed to sheriff’s custody. Inmate Records processes and receives all legal documents pertaining to each individual committed. All bond amounts, court dates, sentence computa-tions and projected release/transfer dates are entered and coordinated by Records personnel.

Additionally, this division coordinates all Video Arraignments conducted at the jail, and responds to more than 7,000 letters received from jail residents each year.

UNIFORM OPERATIONS

Uniform Operations is responsible for protecting the safety of our jail residents, deputies and visitors of the Richmond City Jail. Efforts to combat tremendous overcrowding issues and staff shortages facing the Jail are a never-ending challenge. For that reason, Supervisors in this division now work 12-hour shifts which has improved supervisory coverage and ensured a smoother transition during shift changes.

In 2009, the Civil Process Division successfully served more than 122,464* legal documents.

These documents included: *102,314 civil subpoenas *995 criminal warrants (courts) *10,348 Jury Summons’ *134 repossessions *3,250 DMV notices *138 levies executed *2,929 criminal warrants (detention) *2,356 court ordered evictions and/or foreclosures

QUARTERMASTER

The Quartermaster Division is responsible for the processing of all arrestees to and from the jail, as well as for the storage of property for all person's housed at the Richmond City Jail.

The Richmond City Jail houses nearly 1,500 persons each day. On average, more than half (54%) of our daily population is awaiting trial.

Running a 24/7 operation takes three well-coordinated shifts:

A Shift: (12:00am to 8:00am)

B Shift: (8:00am to 4:00pm)

C Shift: (4:00pm to 12:00am)

20,744 persons were processed into the jail in 2009.

Each person committed has property which must be processed and stored.

Appendix #16

Page 25 Other Departments

INMATE SERVICES

The Inmate Services Division facilitates the programs which offer alternatives to full-time incarceration that benefit the community, our jail residents, and the Sheriff's Office. The programs give people involved in the criminal justice system options other than living unproductively, behind bars. Many Inmate Services partici-pants are able to leverage their work experience gained in the program as they seek fulltime employment.

Program participants are oftentimes people charged with failure to pay child support, failure to pay driving infraction fees and other lesser offenses. Instead, those charged with lesser offenses can be involved in the Jail's alternative sentencing programs.

COURT SERVICES

In the year 2009, the Court Services Division provided a safe and secure environment for four courthouses for the city of Richmond. The John Marshall Courts Building (13 courtrooms - 8 Circuit Courts / 3 District Civil Courts / 2 District Traffic Courts), the Oliver Hill Courts Building (5 courtrooms – District Juvenile & Domestic Relations), the Manchester Courts Building (1 courtroom – District - Criminal & Traffic Courts), and the Safety & Security Building (2 courtrooms – District Criminal Courts).

On January 6, 2010, the Manchester Courts Building began a new era with the opening of a beautifully renovated facility. The District Courts, previously located at the Safety & Security Building, moved its opera-tion to the modern Manchester Courts Building located at 901 Decatur Street.

Combined, these courthouses conduct more than 285,000 cases each year for the city of Richmond; an average of over 23,000 cases per month.

TRANSPORTATION

The Transportation Unit is responsible for transporting from the Richmond City Jail to courts and other facilities throughout the State of Virginia. They are also responsible for the delivery of sentenced persons to the Depart-ment of Corrections.

CLASSIFICATION

This unit is responsible for determining the Objective Jail Classification (OJC) level of offenders placed in our care. This level determines the eligibility of housing and availability of participation in jail programs for each resident housed at the jail.

During Calendar year 2009 more than 6,500 first-time offenders were classified.

41,712 transports were made during the 2009 calendar year,

with total mileage accrued of 278,382 miles.

Appendix #16

Sheriff C.T. Woody, Jr.

Richmond City Sheriff’s Office

1701 Fairfield Way

Richmond, VA 23223

Office: (804) 646-0930

Jail Information: (804) 646-4463

Fax:(804) 646-0950

Public or Media Inquiry: (804) 646-0222

Website: www.richmondgov.com/sheriff

Email: sheriff@richmondgov.com

Appendix #16

Appendix #16