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Sound Physicians | TD Bank

Chatham Bars Inn June 12 - 14, 2019

WELCOME KEYNOTE SPEAKERSThe challenges of running hospitals and healthcare organizations often compete with the ability to look at the bigger picture of how to shape the future. MHA’s Annual Meeting provides a break from everyday intensity and provides education

and insights into today’s leadership challenges. Our speakers and

panelists will offer thoughtful ideas and fresh perspectives you can

bring back to your own organizations. More than 300

leaders from hospitals and healthcare organizations statewide will be in attendance, providing a rare opportunity to learn, network, and exchange ideas in a casual

setting. This year’s theme - People, Passion & Purpose -

captures the heart of our mission in healthcare. We hope you’ll join us and bring members of your team.

Steve Walsh, President & CEO Massachusetts Health & Hospital Association

SPECIAL GUEST Congressman Richard E. Neal

Richard Neal was first elected to the United States House of Representatives in 1988. In January 2019, he became chairman of the powerful, House Ways and Means Committee.

AGENDA

Brandon Marshall Brandon Marshall, NFL Wide Receiver, Co-Founder, PROJECT 375

NFL wide receiver Brandon Marshall is one of the most influential figures in the mental health community. After being diagnosed with Borderline Personality Disorder in 2011, he co-founded PROJECT 375 to help promote awareness of mental health, end the stigma, and raise funding for treatment.

Mark A. Keroack MHA Outgoing Chair; President & CEO Baystate Health

Joseph White MHA Incoming Chair; President & CEO, Circle Health and Lowell General Hospital

Steve Pemberton Chief Human Resources Officer, Workhuman

Best selling author, philanthropist, acclaimed speaker, and senior level executive. Steve Pemberton is all about defying seemingly insurmountable odds to become a trail-blazing corporate executive, enlightened diversity leader, visionary youth advocate, and acclaimed speaker. His best-selling memoir, A Chance in the World, recounts his triumphant life journey and drive to become a man of resilience, determination, and vision.

Christina Dempsey is the Chief Nursing Officer of Press Ganey. Dempsey is responsible for providing clinical guidance to help clients transform the patient experience. She leads a team to reduce patient suffering and develop compassionate and connected care across the continuum. Both in her present role, and previously as leader of clinical and operational consulting services for Press Ganey, Dempsey works to strengthen employee and physician engagement,

improve the flow of patients throughout organizations, champion quality and efficiency, and prepare organizations for healthcare reform. She is a registered nurse with nearly three decades of healthcare experience

Christy Dempsey Chief Nursing Officer, Press Ganey

WEDNESDAY, JUNE 12, 2019 12 p.m. Registration Opens 1:30 - 4 p.m. Pre-Conference Education Meetings

WEDNESDAY, JUNE 12, 2019 1:30 - 2:15 p.m. Characteristics of High-Performing Teams Faculty: Camden Consulting Group, Executive Development David Brendel, MD, Ph.D., Partner Margarete Dupere, Sr. Partner and Managing Director 2:30 - 4 p.m. Speak Like a Leader: Communicating with Confidence & Clarity Faculty: Bates Communications Damon Bates, Principal & Senior Consultant Suzanne Bates, President & CEO

3 p.m. MHA Board of Trustees Meeting

5 p.m. Welcome Event: Reception & Buffet Main Inn 7 p.m. Welcome Remarks Steve Walsh, President & CEO Massachusetts Health & Hospital Association

American Hospital Association Awards Jack Barry, Regional Executive, American Hospital Association Remarks Mark Keroack, MD, MHA Chair, and President & CEO, Baystate Health STARS, Main Inn Surprise Entertainment

9:30 p.m. After Hours at the “Sacred Cod” Pub

10:30 a.m. Break 10:45 a.m. The Future Factors of Work Kim Lear, Founder & Content Director, Insights 11:30 a.m. Healthcare Tech: New Frontiers for Health & Patients “TED”-style interactive presentations Luba Greenwood, JD, Strategic Business Development and Corporate Ventures at Google, Verily Sean Duffy, CEO, Omada Health 12:15 p.m. Closing Session Remarks In a Different Key, The Story of Autism John Donvan, Emmy-award winning correspondent and author 12:45 - 2 p.m. Group Luncheon Presentation of MHA and ACHE of MA Awards Main Inn 12:45 p.m. Physican Leadership Meeting Alden Room 2 p.m. Education Programing Resumes Monomoy Hall

2 p.m. The Advantage of Disadvantage: How to Transform Adversity Into Action Steve Pemberton, Chief Human Resources Officer, Workhuman, Best Selling Author, Philanthropist

3 p.m. Break

3:15 p.m. CEO Panel Hospital CEOs react to, and discuss, hot topics in healthcare

4:15 p.m. Closing Remarks

5 p.m. Association of Healthcare Executive Assistants Meeting

6:30 - 9:30 p.m. Reception, Dinner, Dessert and Games on the Beach Beach House/Pool Area

Special Guest: U.S. Congressman Richard E. Neal

FRIDAY, JUNE 14, 2019 8:30 a.m. Full Buffet Breakfast 9 a.m. Stephen Hegarty Lecture Brandon Marshall, NFL Player, Founder, Project 375 10 a.m. Closing Remarks & Adjournment of MHA’s 83rd Annual Meeting

AGENDA CONT.

THURSDAY, JUNE 13, 2019 8 a.m. Continental Breakfast & Networking Monomoy Hall

8:30 a.m. MHA Welcome & Opening Remarks Jody White, MBA, FACHE, MHA Incoming Board Chair and President & CEO, Lowell General Hospital Welcome & Greetings from Program Emcee John Donvan, Emmy-award winning correspondent and author Education Programs Monomoy Hall 8:45 a.m. Making the Connection to the Patient Experience Christy Dempsey, Chief Nursing Officer, Press Ganey 9:45 a.m. Creating a Culture of Diversity & Inclusion and Why it Matters Moderator: Carmen Kenrich, Moderator, Chair, Diversity & Inclusion Committee of ACHE of Massachusetts and VP, Business Development, Leaders for Today Panelists: Joanne Marqusee, President & CEO, Cooley Dickinson Health Care Yemisi Oloruntola-Coates, Chief Diversity & Inclusion Officer, Baystate Health Alden Landry, MD, MPH, Assistant Dean, Office for Diversity Inclusion and Community Partnership, Harvard Medical School

WEDNESDAY, JUNE 12, 2019 12 p.m. Registration Opens 1:30 - 4 p.m. Pre-Conference Education Meetings

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