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“Doctors on Call” 2008
Index of Resources
To “Doctors on Call” Physician Volunteers: Thank you so much for lending your time and talent to our public service program “Doctors on Call.” In this booklet you will find the following resources:
• Instructions • Free and low-cost health clinics in the area
• Pennsylvania insurance companies • A crisis hotline referral/important resources list • A news release about the event
If you need additional guidance or support, or have any questions, please let us know during your orientation, or ask the Pennsylvania Medical Society staff person at any time during the event.
Instructions for Physician Volunteers
What can I expect while I’m here? During the program, area residents will call a toll-free number to ask medical questions for you and other member physicians. You will respond to patients’ call during the event. You may also be asked for an interview with the station, though most interviews have been scheduled ahead of time. If you are asked and would agree to be interviewed, please leave your phone off the hook and step away from the phones for a few minutes. Cameras will pan the room occasionally to film you and your colleagues fielding calls. Also, be aware that, though the program has an ending time, you could be on the phone for another 30 minutes wrapping up conversations and answering last minute calls. What kind of assistance should I offer? Your task will be to listen closely to patients, discuss their concerns in general terms and provide guidance toward their next step in medical care. Please do not offer diagnoses or specific medical advice. We anticipate that most calls will relate to basic health care. If callers seek more specific information, you may refer them to another source for assistance, e.g. their family physician, a free or reduced-cost clinic, or an emergency room. Because some callers may not have health insurance or a primary care physician and others may not know how to contact their insurance company, this packet contains that information. How should I answer phone calls? Greet the caller with a simple and friendly message, such as “Hello, this is Dr. __________. May I help you?” Assist the callers as best you can, with your voice showing compassion, understanding and patience, but without providing specific medical guidance. Try to limit each call to 3-4 minutes. If you receive a harassing or annoying phone call, politely end the conversation and hang up. After each call, please take a few seconds to record it in your phone log. Will I have any resources to assist me? In addition to the resources listed in this booklet, a copy of the Physicians’ Desk Reference will also be available for your use. What about food, refreshments, and a break? Dinner will be available before and after your shift. We will also provide snacks and drinks (coffee, tea, soda, water). You will be able to bring drinks to your table, but not food. If you need a break, please return as quickly as possible. Simply leave your phone off the hook until you return and be conscious that the cameras could be panning over the phone bank at any time.
CHESTER COUNTY
ChesPenn Health Services 744 East Lincoln Highway
Coatesville, PA 19320 610-380-4660
Michael Lucas, Executive Director
610-485-3800
Services Provided:
Emergency Medical Nutrition Counseling Family Practice Pediatrics Geriatrics Social Services Gynecology Vision Health Education Internal Medicine Laboratory
Additional Services:
Allergy HIV/AIDS Family Planning - Screening High-Risk Newborn follow-up - Evaluation/Counseling Lead Poisoning Screening Medical Care
Smoking Cessation Social Work Home Visits
Hours of Service: Monday and Tuesday 9:00 am-7:00 pm; Wednesday 10:00 am-5:00 pm; Thursday 8:00 am-5:00 pm; Friday 8:00 am-1:00 pm; Saturday 9:00 am-12:00 pm Appointment Phone: 610-380-4660 24-Hour Emergency Phone: 610-380-4660
CHESTER COUNTY
La Comunidad Hispana
Project Salud 400 McFarlan Road, Suite 2 Kennet Square, PA 19348
610-444-5278
Marguerite P. Harris, Project Salud Director 610-444-5278
Services Provided:
Family Practice Pediatrics Gynecology Social Services Health Education
Additional Services:
HIV/AIDS Smoking Cessation - Screening - Evaluation/Counseling
Other: - Prenatal Care - Healthy Woman Program (State funded Breast and Cervical Cancer Project) Hours of Service: Monday 10:00 am-7:30 pm; Tuesday 1:00 pm-7:30 pm; Wednesday 1:00 pm-4:30 pm; Thursday 9:00 am-10:00 am (Lab) 1:00 pm-7:30 pm (Patients) Friday 10:00 am-12:00 pm Appointment Phone: 610-444-5278 24-Hour Emergency Phone: Beeper Service 610-806-6761 Foreign Languages: Spanish
DELAWARE COUNTY ChesPenn Health Services
125 E. 9th Street Chester, PA 19013
610-872-6131
Michael G. Lucas, Executive Director 610-485-3800
Services Provided:
Dental Laboratory Emergency Medical Pediatrics Family Practice Pharmacy Geriatrics Social Services Gynecology Nutrition Counseling Internal Medicine Health Education
Additional Services:
Family Planning Smoking Cessation High-Risk Newborn Follow-up Social Work Home Visits Lead Poisoning Screening HIV/AIDS
- Screening - Evaluation/Counseling Medical and Dental Care Hours of Service: Monday, Tuesday, Thursday 9:00 am-5:00 pm; Wednesday 10:00 am-6:00 pm; Friday 8:00 am-1:00 pm; 2nd and 4th Saturday 9:00 am-12:00 pm Appointment Phone: 610-872-6131 24-Hour Emergency Phone: 610-359-3759 Transportation Provided: Health Center vehicles, call the Center for information Foreign Languages: Spanish
DELAWARE COUNTY ChesPenn Health Services
2600 West 9th Street Chester, PA 19013
610-859-2059
Michael Lucas, Executive Director 610-485-3800
Services Provided:
Dental Nutrition Counseling Emergency Medical Pediatrics Family Practice Pharmacy Geriatrics Social Services Gynecology Vision Health Education Internal Medicine Laboratory
Additional Services:
Allergy HIV/AIDS Family Planning - Screening High-Risk Newborn Follow-up - Evaluation/Counseling Lead Poisoning Screening Medical and Dental Care Smoking Cessation Social Work Home Visits
Hours of Service: Monday, Wednesday, Thursday, Friday 9:00 am-5:00 pm;
Tuesday 10:00 am-6:00 pm; Saturday 10:00 am-12:00 pm
Appointment Phone: 610-859-2059 24-Hour Emergency Phone: 610-859-2059 Transportation Provided: Health Center vehicles, call the Center for information Foreign Languages: Spanish and Russian
DELAWARE COUNTY
ChesPenn Health Services
Eastside Dental Center 125 East 9th Street Chester, PA 19013
610-874-6231
Michael Lucas, Executive Director 610-485-3800
Services Provided: Dental Additional Services: HIV/AIDS Hours of Service: Monday-Thursday 8:00 am-5:30 pm;
Friday: 8:00 am-1:00 pm Appointment Phone: 610-874-6231 24-Hour Emergency Phone: 610-874-6231 Transportation Provided: Health Center vehicles, call the Center for information Foreign Languages: Spanish
MONTGOMERY COUNTY
Delaware Valley Community Health, Inc. Norristown Regional Health Center
133 West Main Street Norristown, PA 19401
610-278-7787
Annette O’Neil, Executive Director 215-684-5344
Services Provided:
Allergy Nutrition Counseling Dental Obstetrics Dermatology (by referral) Occupational Therapy (by referral) Emergency Medical Pediatrics Family Planning Pharmacy Geriatrics Physical Therapy (by referral) Gynecology Podiatry (by referral) Hearing Proctology (by referral) Health Education Respiratory Home Visits Social Services Laboratory Speech Medical X-Ray (Dental) Vision Care Eligibility counselor re: insurance Counseling by referral
Additional Services:
Diabetes Education Maternal/Infant Care Referral HIV/AIDS
- Screening - Evaluation/Counseling Hours of Service: Monday, Wednesday, Thursday, Friday: 8:30 am-5:00 pm; Tuesday 8:30 am-6:30 pm Appointment Phone: (610) 278-7787 24-Hour Emergency Phone: (610) 278-7787 Foreign Languages: Spanish
PHILADELPHIA COUNTY
Delaware Valley Community Health, Inc. Fairmount Primary Care Center
1412 Fairmount Avenue Philadelphia, PA 19130
215-235-9600
Patricia Deitch, President and CEO 215-684-5344
Services Provided: Allergy Nutrition Counseling Dental Obstetrics Emergency Medical Pediatrics Family Planning Pharmacy Gynecology Home Visits Health Education Social Work Hearing Speech Laboratory Behavioral Health Adult and Family Medicine Prenatal Care Additional Services: Diabetic Education Maternal/Infant Care Referral Dental Education Medical Outreach for Homeless HIV/AIDS - Screening - Evaluation/Counseling Hours of Service: Monday: 8:30 am-7:30 pm;
Tuesday-Friday 8:30 am-5:00 pm Appointment Phone: 215-235-9600 24-Hour Emergency Phone: 215-235-9600 Foreign Languages: Spanish, Arabic
PHILADELPHIA COUNTY
Delaware Valley Community Health, Inc.
Maria de los Santos Health Center 401-55 West Allegheny Avenue
Philadelphia, PA 19133 215-291-2500
Patricia Deitch, President and CEO
215-684-5344
Services Provided: Adult and Family Medicine Behavioral Health Pediatrics Health Education Prenatal Care Social Work Gynecology Podiatry Dental Additional Services: Diabetic Education Maternal/Infant Care Referral HIV/AIDS - Screening - Evaluation/Counseling Hours of Service: Monday 8:30 am-7:30 pm; Tuesday-Friday 8:00 am-5:00 pm; Saturday 8:00 am-12:00 pm Appointment Phone: 215-291-2500 24-Hour Emergency Phone: 215-291-2500 Foreign Languages: Spanish/English
PHILADELPHIA COUNTY
Esperanza Health Center, Inc. 2356 Kensington Avenue Philadelphia, PA 19134
215-831-1100
Susan Post, Executive Director 215-807-8604
Services Provided: Family Medicine Social Services Women’s Health Mental Health Pediatrics Health Education Internal Medicine Dental Infectious Disease Nutrition Counseling Additional Services: HIV/AIDS - Screening - Evaluation/Counseling Hours of Service: Monday-Friday 9:00 am-5:00 pm;
Saturday 9:00 am-12:00 pm
Appointment Phone: (215) 831-1100 24-Hour Emergency Phone: (215) 831-1100 Transportation Provided: None Foreign Languages: Spanish/English
PHILADELPHIA COUNTY
Esperanza Health Center, Inc. 2490 North 5th Street
Philadelphia, PA 19133 215-221-6633
Ted Voboril, Director
215-807-8614 Services Provided: Family Practice Medicine Internal Medicine Pediatrics Gynecological Services Dental Additional Services: HIV/AIDS Mental Health Counseling - Screening Family Planning - Evaluation/Counseling Hours of Service: Monday-Friday 9:00 am-5:00 pm Appointment Phone: 215-221-6633 Emergency Phone: 215-221-6633 Foreign Languages: English/Spanish
PHILADELPHIA COUNTY
Family Practice and Counseling Network Abbottsford Family Practice and Counseling
4700 Wissahickon Avenue Suite 119, Building D
Philadelphia, PA 19144 215-843-9720
Donna Torrisi, Director
215-843-9720
Services Provided: Emergency Medical Nutrition Counseling Family Practice Obstetrics Geriatrics Pediatrics Gynecology Social Services Health Education Home Visits Laboratory Additional Services: Allergy Other: Family Planning Youth Groups HIV/AIDS Drug and Alcohol - Screening Behavioral - Evaluation/Counseling Hours of Service: Monday-Thursday 8:00 am-7:00 pm; Friday 8:00 am-5:00 pm; Saturday 8:40 am-1:00 pm Appointment Phone: 215-843-9720 24-Hour Emergency Phone: 215-843-9720 Transportation Provided: Yes Foreign Languages: Spanish/English
PHILADELPHIA COUNTY
Family Practice and Counseling Network
Eleventh Street Health Services of Drexel University 850 North 11th Street
Philadelphia, PA 19123 215-769-1100
Donna Torrisi, Director
215-843-9720
Services Provided: Dental Nutrition Counseling Emergency Medical Obstetrics Family Practice Pediatrics Geriatrics Physical Therapy Gynecology Social Services Health Education Home Visits Internal Medicine Laboratory Additional Services: Family Planning Other: HIV/AIDS Behavioral Health - Screening - Evaluation/Counseling Hours of Service: Monday, Tuesday, Thursday 8:30 am-7:00 pm; Wednesday, Friday 8:30 am-5:00 pm; 1st and 3rd Saturday 9:00 am-12:30 pm Appointment Phone: 215-769-1100, same day appointments 24-Hour Emergency Phone: 215-769-1100 Transportation Provided: For medically fragile Foreign Languages: Spanish
PHILADELPHIA COUNTY
Family Practice and Counseling Network
Falls Family Practice and Counseling 4700 Wissahickon Avenue
Suite 118 Philadelphia, PA 19144
215-843-2580
Tanya Featherson, Director 215-843-9720
Services Provided: Emergency Medical Nutrition Counseling Family Practice Obstetrics Geriatrics Pediatrics Gynecology Social Services Health Education Home Visits Internal Medicine Laboratory Additional Services Allergy Other: Family Planning Youth Groups HIV/AIDS Drug and Alcohol Rehab - Screening Behavioral Health - Evaluation/Counseling Hours of Service: Monday, Thursday, Friday 8:30 am-5:00 pm;
Tuesday, Wednesday: 8:30 am-7:00 pm Appointment Phone: 215-843-2580 24-Hour Emergency Phone: 215-843-2580 Transportation Provided: Yes Foreign Languages: No
PHILADELPHIA COUNTY
Family Practice and Counseling Network The Health Annex
6120 Woodland Avenue 2nd Floor
Philadelphia, PA 19142 215-727-4721
Donna Torrisi, Director
215-843-9720
Services Provided: Primary Health Care Nutrition Counseling Emergency Medical Obstetrics Family Practice Pediatrics Geriatrics Social Services Gynecology Dental Health Education Podiatry Home Visits Internal Medicine Laboratory Additional Services: Diabetes Management Education Other: Family Planning Behavioral Health HIV/AIDS Prenatal care - Screening Group for teens - Evaluation/Counseling Smoking cessation program Hours of Service: Monday-Thursday 8:30 am-7:00 pm; Friday 8:30 am-5:00 pm; Saturday 9:00 am-1:00 pm Appointment Phone: 215-727-4721 24-Hour Emergency Phone: 215-727-4721 Transportation Provided: Yes, for the medically fragile
PHILADELPHIA COUNTY
Greater Philadelphia Health Action, Inc. Al-Assist Behavioral Healthcare Center
1401 South 4th Street Philadelphia, PA 19147
215-339-1070
Ronald Heigler, CEO/Executive Director 215-925-2400
Maggie L. Johnson, Program Coordinator
215-339-1070
Services Provided: Health Education Nutrition Counseling Laboratory Psychiatry Social Services-referral Additional Services: Allergy/NA Other: Family Planning Mental Health HIV/AIDS Substance Abuse - Screening Behavioral Health - Evaluation/Counseling Group Counseling Couples Counseling Hours of Service: Monday-Thursday: 8:30 am-9:00 pm;
Friday 8:30 am-5:00 pm Appointment Phone: 1-888-296-4742 24-Hour Emergency Phone: 215-339-1070-beeper rotation Transportation Provided: Tokens Foreign Languages: Interpreter services
PHILADELPHIA COUNTY
Greater Philadelphia Health Action, Inc. Hunting Park Health Center
1999 W. Hunting Park Avenue Philadelphia, PA 19140
215-228-9300
Ronald Heigler, CEO/ Executive Director 215-925-2400
Dana Dwirantwi, Health Center Administrator
215-228-9300
Services Provided: Adult Medicine Obstetrics Geriatrics Pediatrics Podiatry Nutrition Counseling Gynecology Immunization Dental Additional Services: Allergy
Family Planning HIV/AIDS - Screening - Evaluation/Counseling Hours of Service: Monday, Tuesday, Thursday, Friday 8:30 am-5:00 pm; Wednesday 8:00 am-8:00 pm; 2nd and 4th Saturday 8:30 am-12:00 pm Appointment Phone: 1-888-296-4742 24-Hour Emergency Phone: 215-636-8800 Transportation Provided: Tokens, Taxi Vouchers Foreign Languages: Interpreter Services
PHILADELPHIA COUNTY
Greater Philadelphia Health Action, Inc.
Southeast Health Center 800 Washington Avenue Philadelphia, PA 19147
215-339-5100
Ronald Heigler, CEO/Executive Director 215-925-2400
Services Provided: Adult Medicine Obstetrics Geriatrics Pediatrics Podiatry Nutrition Counseling Gynecology Immunization Additional Services: Allergy
Family Planning HIV/AIDS - Screening - Evaluation/Counseling Hours of Service: Monday, Tuesday, Wednesday, Friday 8:00 am-5:00 pm;
Thursday 8:00 am-8:00 pm; lst and 3rd Saturday 8:30 am-12:00 pm
Appointment Phone: 1-888-296-4742 24-Hour Emergency Phone: 215-636-8800 Transportation Provided: Tokens, Taxi Vouchers Foreign Languages: Spanish, Chinese, Cambodian, Mexican, Russian
PHILADELPHIA COUNTY
Greater Philadelphia Health Action, Inc. Wilson Park Medical Center
2520 Snyder Avenue Philadelphia, PA 19145
215-755-7700
Amy Villaneuva, Director 215-755-7700
Services Provided: Adult Medicine OB/GYN Pediatrics Case Management Geriatrics Immunization Podiatry Nutritional Counseling Additional Services: Family Planning HIV/AIDS - Screening - Evaluation/Counseling Hours of Service: Monday-Friday 8:30 am-5:00 pm Appointment Phone: 215-755-7700 24-Hour Emergency Phone: 215-755-7700 Transportation Provided: Tokens, Taxi Vouchers
PHILADELPHIA COUNTY
Greater Philadelphia Health Action, Inc.
Woodland Avenue Health Center 5000 Woodland Avenue Philadelphia, PA 19143
215-726-9807
Ronald Heigler, CEO/Executive Director 215-925-2400
Lori Goins, Health Center Administrator
215-726-9807
Services Provided: Adult Medicine Obstetrics Geriatrics Pediatrics Podiatry Nutrition Counseling Gynecology Immunization Additional Services: Allergy Family Planning HIV/AIDS - Screening - Evaluation/Counseling Hours of Service: Monday-Thursday: 8:30 am-6:00 pm;
Friday: 8:30 am-2:00 pm; Saturday: 8:30 am-1:00 pm
Appointment Phone: 1-888-296-4742 24-Hour Emergency Phone: 215-726-9807 Transportation Provided: Tokens, Taxi Vouchers Foreign Languages: Interpreter services
PHILADELPHIA COUNTY
Philadelphia Department of Public Health Health Center #2
1720 South Broad Street Philadelphia, PA 19145
215-685-1810
Shainy Thaiparambil, Director 215-685-1843
Services Provided: Dental Medical X-Ray Family Practice Nutrition Counseling Geriatrics Obstetrics Gynecology Pediatrics Health Education Pharmacy Internal Medicine Social Services Laboratory Vision Additional Services: Family Planning HIV/AIDS - Screening - Evaluation/Counseling Hours of Service: Monday-Friday 8:00 am-4:30 pm; Saturday 8:00 am-12:00 pm, by appointment only Appointment Phone: Medical: 215-685-1803; Dental: 215-685-1822 24-Hour Emergency Phone: 215-685-1803 Transportation Provided: No Foreign Languages: English, Cambodian/Khmer, Indonesian, Vietnamese, other languages available through telephone handsets
PHILADELPHIA COUNTY
Philadelphia Department of Public Health Health Center #3
555 South 43rd Street Philadelphia, PA 19104
215-685-7522
Joan Bland 215-685-7521
Services Provided: Dental Medical X-Ray Family Practice Nutrition Counseling Geriatrics Obstetrics Gynecology Pediatrics Health Education Pharmacy Internal Medicine Social Services Laboratory Additional Services: Family Planning HIV/AIDS - Screening - Evaluation/Counseling Hours of Service: Monday 7:30 am-8:00 pm; Tuesday-Friday 7:30 am-5:00 pm Appointment Phone: Medical 215-685-7504; Dental 215-685-7504 24-Hour Emergency Phone: 215-685-7504 Transportation Provided: No Foreign Languages: English, French, other languages available through telephone handsets
PHILADELPHIA COUNTY
Philadelphia Department of Public Health Health Center #4
4400 Haverford Avenue Philadelphia, PA 19104
215-685-7630
Patricia Zelenak, Director 215-685-7630
Services Provided: Dental Medical X-Ray Family Practice Nutrition Counseling Geriatrics Obstetrics Gynecology Pediatrics Health Education Pharmacy Internal Medicine Social Services Laboratory Vision Testing Additional Services: Allergy HIV/AIDS Family Planning - Screening - Evaluation/Counseling Hours of Service: Monday-Friday 8:00 am-4:30 pm Appointment Phone: Medical 215-685-7601; Dental 215-685-7605 Transportation Provided: No Foreign Languages: English, other languages available through telephone handsets
PHILADELPHIA COUNTY
Philadelphia Department of Public Health Health Center #5
1900 North 20th Street Philadelphia, PA 19121
(215) 685-2976
Adele Holloway, Manager 215-685-2976
Services Provided: Dental Medical X-Ray Family Practice Nutrition Counseling Geriatrics Obstetrics Gynecology Pediatrics Health Education Pharmacy Internal Medicine Social Services Laboratory Vision Additional Services: Family Medical HIV/AIDS Family Planning - Screening - Evaluation/Counseling Hours of Service: 8:00 am-4:30 pm Monday through Friday Appointment Phone: Medical 215-685-2933; Dental 215-685-2938 24-Hour Emergency Phone: 215-685-2933 Transportation Provided: No Foreign Languages: English, other languages available through telephone handsets
PHILADELPHIA COUNTY
Philadelphia Department of Public Health Health Center #6
321 West Girard Avenue Philadelphia, PA 19123
215-685-3808
Darnell Wilkerson, Director 215-685-3808
Services Provided: Dental Medical X-Ray Family Practice Nutrition Counseling Geriatrics Obstetrics Gynecology Pediatrics Health Education Pharmacy Internal Medicine Social Services Laboratory Vision Additional Services: Family Planning HIV/AIDS - Screening - Evaluation/Counseling Hours of Service: Monday, Tuesday, Thursday, Friday 8:00 am-5:00 pm; Wednesday 8:00 am-8:00 pm Appointment Phone: Medical 215-685-3803; Dental 215-685-3816 24-Hour Emergency Phone: 215-685-3803 Transportation Provided: No Foreign Languages: English, Spanish, Albanian, other languages available through telephone handsets
PHILADELPHIA COUNTY
Philadelphia Department of Public Health
Health Center #9 131 East Chelten Avenue Philadelphia, PA 19144
215-685-5747
Patricia Nesmith, Director 215-685-5747
Services Provided: Dental Medical X-Ray Family Practice Nutrition Counseling Gynecology Pediatrics Health Education Pharmacy Internal Medicine Social Services Laboratory Vision Additional Services: Family Planning HIV/AIDS - Screening - Evaluation/Counseling Hours of Service: Monday, Tuesday, Thursday, Friday 8:00 am-4:30 pm; Wednesday 8:00 am-8:00 pm Appointment Phone: Medical 215-685-5701; Dental 215-685-5739 24-Hour Emergency Phone: 215-685-5701 Transportation Provided: No Foreign Languages: English, French, Haitian, Creole, other languages available through telephone handsets
PHILADELPHIA COUNTY
Philadelphia Department of Public Health Health Center #10
2230 Cottman Avenue Philadelphia, PA 19149
215-685-0602
Stuart Katz, Director 215-685-0602
Services Provided: Dental Medical X-Ray Family Practice Nutrition Counseling Geriatrics Obstetrics Gynecology Pediatrics Health Education Pharmacy Internal Medicine Social Services Laboratory Vision Additional Services: Family Planning HIV/AIDS - Screening - Evaluation/Counseling Hours of Service: Monday-Friday 8:00 am-5:00 pm; Wednesday 8:00 am-8:00 pm Appointment Phone: Medical 215-685-0639; Dental 215-685-0608 24-Hour Emergency Phone: 215-685-0639 Transportation Provided: No Foreign Languages: English, French, Arabic, Spanish, Russian, Portuguese, other languages available through telephone handsets
PHILADELPHIA COUNTY
Philadelphia Department of Public Health Strawberry Mansion Health Center
2840 Dauphin Street Philadelphia, PA 19132
215-685-2411
Judith Samans-Dunn, Director 215-685-2411
Services Provided: Family Practice Nutrition Counseling Geriatrics Obstetrics Gynecology Pediatrics Health Education Pharmacy Internal Medicine Social Services Laboratory Vision Medical X-Ray Additional Services: Allergy HIV/AIDS - Screening - Evaluation/Counseling Hours of Service: Monday-Friday 8:00 am-4:30 pm; Every other Thursday 8:00 am-7:30 pm Appointment Phone: Medical 215-685-2401; No dental services 24-Hour Emergency Phone: 215-685-2401 Transportation Provided: No Foreign Languages: English, other languages available through telephone handsets
PHILADELPHIA COUNTY
Philadelphia Health Management Corporation
Mary Howard Health Center 125 South 9th Street
Philadelphia, PA 19107 215-592-4500
Elaine R. Fox, VP-Specialized Health Services
215-985-2553
Services Provided: Family Practice Nutrition Counseling Geriatrics Social Services Gynecology Psychiatric nurse/practitioner Health Education Laboratory Behavioral Health Additional Services: Family Planning HIV/AIDS - Screening - Evaluation/Counseling Hours of Service: Monday-Thursday 8:30 am-5:00 pm; Friday: 8:30 am-12:00 pm Appointment Phone: 215-592-4500 24-Hour Emergency Phone: 215-592-4500 Transportation Provided: No Foreign Languages: Spanish
PHILADELPHIA COUNTY
Philadelphia Health Management Corporation Rising Sun Health Center
500 Adams Avenue Philadelphia, PA 19120
215-279-9666
Elaine R. Fox, VP-Specialized Health Services 215-985-2553
Services Provided: Family Practice Nutrition Counseling Geriatrics Social Services Gynecology Vision Health Education Pediatrics Laboratory Behavioral Health Additional Services: Family Planning STD HIV/AIDS - Screening - Screening - Treatment - Evaluation/Counseling Hours of Service: Monday-Thursday, 9:00 am-5:00 pm; Friday 9:00 am-12:00 pm Appointment Phone: 215-279-9666 24-Hour Emergency Phone: 215-279-9666 Transportation Provided: No Foreign Languages: Spanish, other languages available through telephone handsets
PHILADELPHIA COUNTY
Philadelphia Health Management Corporation
Health Care for the Homeless Project 260 South Broad Street Philadelphia, PA 19102
215-985-2500 Elaine R. Fox, VP-Specialized Health Services
215-985-2553
Services Provided: Dental Nutrition Counseling Family Practice Pediatrics Geriatrics Pharmacy Gynecology Social Services Health Education Vision Home Visits Internal Medicine Additional Services: Allergy Other: Family Planning Dermatology HIV/AIDS Hearing - Evaluation/Counseling Mental Health Substance Abuse Social Work/Case Management Outbreak Management Services available for homeless people either directly or by referral at Health Care for the Homeless Site or at sub-contracting health centers as follows: Delaware Valley Community Health 1420 Fairmount Avenue Philadelphia, PA 19130 Mary Howard Health Center Health Care for the Homeless Primary Care Clinic 330 South 13th Street Philadelphia, PA 19107 ChesPenn Health Services 2600 W. Ninth Street Chester, PA 19013
PHILADELPHIA COUNTY
Quality Community Health Care, Inc. Finley Family Health Center
2813 W. Diamond Street Philadelphia, PA 19121
215-763-4445
Marcella Lingham, Executive Director 215-227-0300
Services Provided: Family Medicine Nutrition Counseling Geriatrics Pediatrics Gynecology HIV/AIDS counseling/treatment Health Education Social Services Internal Medicine Depression screening, treatment Laboratory and referrals Complementary and Alternative Medicine Family Planning Additional Services: Diabetic Education Mental Health Workshops Hours of Service: Monday: 8:30 am-12:00 pm;
Tuesday: 8:30 am-4:30 pm; lst and 3rd Wednesday: 1:00 pm-8:00 pm;
2nd, 4th and 5th Wednesdays 12:00 pm-8:00 pm; Thursday: 12:00 pm-4:30 pm; Friday: 8:30 am-12:00 pm
Appointment Phone: 215-763-4445 24-Hour Emergency Phone: 215-763-4445 Transportation Provided: Token, Cab Vouchers Foreign Languages: Interpreters available
PHILADELPHIA COUNTY
Quality Community Health Care, Inc. QCHC Family Health Center
2501 W. Lehigh Avenue Philadelphia, PA 19132
215-227-0300
Marcella Lingham, Executive Director 215-227-0300
Services Provided: Family Practice Nutrition Counseling Geriatrics Obstetrics/Gynecology Health Education Pediatrics Internal Medicine Social Services Laboratory Family Planning Complementary and Alternative Dental Health Services Medicine Additional Services: Home Visits HIV/AIDS counseling, Mental Health evaluation/treatment Teen Clinic Depression screening, treatment Diabetes Education Workshops and referrals Hours of Service: Monday, Tuesday, Thursday 7:00 am-8:00 pm; Wednesday 1:00 pm-8:00 pm; Friday: 7:00 am-4:30 pm Appointment Phone: 215-227-0300 24-Hour Emergency Phone: 215-227-0300 Transportation Provided: Tokens, Cab vouchers Foreign Languages: Spanish
PHILADELPHIA COUNTY
Spectrum Health Services, Inc.
Haddington Health Center Progress Haddington Plaza
5619-25 Vine Street, Philadelphia, PA 19139-1302 215-471-2761
Phyllis B. Cater, CEO
215-471-2750
Services Provided: Emergency Medical Nutrition Counseling Family Practice Vision Geriatrics Hearing Gynecology Social Services Obstetrics Laboratory Pediatrics Health Education Internal Medicine Additional Services Allergy Family Planning HIV/AIDS - Screening - Evaluation/Counseling Hours of Service: Monday and Thursday 8:30 am-8:00 pm; Tuesday, Wednesday 8:30 am-5:00 pm; Friday 10:30 am-5:00 pm (clinic); Saturday 8:30 am-1:00 pm Appointment Phone: 215-471-2761 24-Hour Emergency Phone: 215-471-2761 Transportation Provided: Vouchers only Foreign Languages: French, Spanish, Creole
PHILADELPHIA COUNTY
Covenant House Inc. Covenant House Health Services
251 East Bringhurst Street Philadelphia, PA 19144
215-844-1020
Rosetta Smith, CEO 215-844-1020
Services Provided: Adult Health Care Immunization Pediatrics Prenatal and Maternity Geriatrics Mental Health Assessment Referrals Blood Pressure Additional Services: Family Planning Healthy Woman Program Smoking Cessation Diabetic Education WIC Hours of Service: Monday and Friday 8:30 am-5:00 pm; Tuesday, Wednesday, Thursday 8:30 am-8:00 pm; Saturday 8:30 am–12:00 pm Appointment Phone: 215-844-0181 24-Hour Emergency Phone: 215-844-0181 Transportation Provided: Cab vouchers and tokens for Bus Route #23, Regional Rail Chestnut Hill East. Call Center for directions. Foreign Languages: Spanish
PHILADELPHIA COUNTY
Covenant House Health Services
Kelly’s Kids Corner for Primary Care 5116 Pulaski Avenue
Philadelphia, PA 19144 215-849-4626
Rosetta Smith, CEO
215-844-1020
Services Provided: Allergy Nutrition Counseling Emergency Medical General Pediatrics Hearing Respiratory Health Education Speech Laboratory Vision Hours of Service: Tuesday, Wednesday and Friday 9:00 am-12:00 pm (During the school year) 24-Hour Emergency Phone: 215-844-0181
PHILADELPHIA COUNTY
Philadelphia Health Management Corporation Health Connections
1035 West Berks Street Philadelphia, PA 19122
215-765-6690
Elaine Fox, VP Specialized Health Services 215-985-2553
Services Provided: Family Practice Emergency Assistance
Behavioral Health Homeless Health Services Pediatrics Parenting Supports
Additional Services: HIV/AIDS Asthma - Screening Lead - Evaluation/Counseling Asbestos Hours of Service: Monday, Tuesday, Thursday 9:00 am-5:00 pm; Wednesday 9:00 am-6:00 pm; Friday 9:00 am-1:00 pm Appointment Phone: 215-765-6690 24-Hour Emergency Phone: 215-765-6690 Transportation Provided: No
PHILADELPHIA COUNTY
Greater Philadelphia Health Action
Frankford Avenue Health Center 4510 Frankford Avenue Philadelphia, PA 19124
215-744-1302
Digna Quiles, Director 215-744-1302
Services Provided:
Adult Medicine OB/GYN Pediatrics Family Planning Geriatrics Case Management Podiatry Immunization Nutritional Counseling
Additional Services: HIV/AIDS - Screening - Evaluation/Counseling Hours of Service: Monday, Wednesday, Friday 8:30 am-5:00 pm; Tuesday, Thursday 8:30 am-8:00 pm; 1st and 2nd Saturday 8:30 am-12:30 pm Appointment Phone: 215-744-1302 24-Hour Emergency Phone: 215-744-1302 Transportation Provided: No
PHILADELPHIA COUNTY
Quality Community Health Care, Inc.
Meade Family Health Center 18th and Oxford Streets Philadelphia, PA 19121
215-765-9501
Marcella Lingham, Executive Director 215-227-0300
Services Provided: Internal Medicine Nutritional Counseling Pediatrics Geriatrics Podiatry Social Services Obstetrics Laboratory Gynecology Dental Additional Services: Diabetic Education Family Planning HIV/AIDS Childbirth/Parenting Classes - Screening WIC Program Certifications - Evaluation/Counseling Hours of Service: Monday, Tuesday, Thursday, Friday 8:30 am-4:30 pm; Wednesday 1:00 pm-8:00 pm Appointment Phone: 215-765-9501 24-Hour Emergency Phone: 215-765-9501 Transportation Provided: No
PHILADELPHIA COUNTY
Quality Community Health Care, Inc. Vaux Family Health
23rd and Master Streets Philadelphia, PA 19121
215-236-8289
Marcella Lingham, Executive Director 215-227-0300
Services Provided: Dental Geriatrics Internal Medicine Social Services Pediatrics Laboratory Podiatry Perinatal Case Management Obstetrics Nutritional Counseling Gynecology Additional Services: Diabetic Education Psychosocial Counseling/Workshops HIV/AIDS Childbirth/Parenting Classes - Screening WIC Program Certifications - Evaluation/Counseling Hours of Service: Monday, Tuesday, Thursday, Friday 8:30 am-4:30 pm; Wednesday 1:00 pm-8:00 pm Appointment Phone: 215-236-8289 24-Hour Emergency Phone: 215-236-8289 Transportation Provided: No
PHILADELPHIA COUNTY
Spectrum Health Services, Inc. Broad Street Health Center
1415 North Broad Street 2nd Floor
Philadelphia, PA 19122 215-235-7944
Phyllis Cater, CEO
215-471-2750
Services Provided: Emergency Medical Health Education Family Practice Laboratory Geriatrics Social Services Gynecology Nutrition Counseling Obstetrics Vision Pediatrics Hearing Internal Medicine Additional Services: Allergy HIV/AIDS Family Planning - Screening
- Evaluation/Counseling
Hours of Service: Monday and Thursday 8:30 am-8:00 pm; Tuesday Wednesday 8:30 am-5:00 pm; Friday 10:30 am-5:00 pm; 2nd Friday 11:00 am-5:00 pm Appointment Phone: 215-235-7944 24-Hour Emergency Phone: 215-235-7944 Transportation Provided: No Foreign Languages: Spanish, Chinese
PHILADELPHIA COUNTY
Sayre Health Center, Inc.
Sayre Health Center 5800 Walnut Street
Philadelphia, PA 19139 215-474-4411
Pastor Rodney Rogers, Director
215-474-4411
Services Provided:
Family Practice Health Education Internal Medicine Behavioral Health Pediatrics Laboratory Geriatrics Social Services Nutrition Counseling Vision Gynecology Hearing Obstetrics Pharmacy
Additional Services:
HIV/AIDS Asthma - Screening Lead Exposure - Evaluation/Counseling Sexual Health Hours of Service: Monday-Friday 8:30 am-12:00 pm; Monday, Wednesday, Friday 1:30 pm-5:00 pm; Thursday 4:30 pm-7:00 pm Appointment Phone: 215-474-4411 24-Hour Emergency Phone: 215-474-4411 Transportation Provided: No Foreign Languages: Spanish
Insurance Companies -- Pennsylvania Highmark, Inc. 1800 Center Street Camp Hill, PA 17089-0089 412-544-7000 (Highmark Blue Shield Members- 1-800-345-3806)
*For uninsured callers: Highmark also offers free and low-cost health insurance through the CHIP and adultBasic programs. To find out if you’re eligible, please call 1-866-727-5437.
Capital Blue Cross 2500 Elmerton Avenue Harrisburg, PA 17110 717-541-7219 HealthAmerica of Central PA P.O. Box 67103 Harrisburg, PA 17110 800-788-6445 Blue Cross of Northeastern PA 709 North Main Street Wilkes-Barre, PA 18711 570-200-6300 Keystone Health Plan West, Inc. 120 Fifth Avenue, Suite 924 Pittsburgh, PA 15222-3099 412-544-7000 Horizon Healthcare 1700 Market Street, Suite 1050 Philadelphia, PA 19103 215-575-0530 Americhoice 100 Penn Square East, Suite 900 Philadelphia, PA 19107 215-832-4500 Unison Health Plan 300 Oxford Drive Monroeville, PA 15146 412-858-4000 Cigna Healthcare of PA, Inc. 7011 Lee Road, Suite 300 Wayne, PA 19087 860-726-3286
Keystone Mercy Health Plan 200 Stevens Drive Philadelphia, PA 19113-1522 800-521-6860 Primesource Health Network 809 Poplar Church Road Camp Hill, PA 17011 717-761-5080 United Healthcare 100 Penn Square, Suite 900 Philadelphia, PA 19107 215-564-6231 Geisinger Health Plan 100 North Academy Avenue Danville, PA 17822-3020 800-631-1656 Berkshire Health Partners 50 Commerce Court Wyomissing, PA 19610 800-647-2500 UPMC Health Plan 112 Washington Place Pittsburgh, PA 15219 412-434-1200 Independence Blue Cross 1901 Market Street Philadelphia, PA 19103-1480 215-241-2400 Gateway Health Plan US Steel Tower, 41st Floor 600 Grant Street Pittsburgh, PA 15219-3704 412-255-4640 AmeriHealth Mercy Health Plan 500 Nationwide Drive, Suite 100 Harrisburg, PA 17110 877-693-8271 Health Partners 901 Market Street, Suite 500 Philadelphia, PA 19107 215-849-9606
Crisis Referral Numbers Toll free, 24 hours/7days
National Suicide Prevention Lifeline
1-800-273-TALK 1-800 273-8255
National Hopeline Network 1-800-SUICIDE 1-800-784-2433
National Sexual Assault Hotline 1-800-656-HOPE 1-800-656-46723
National Domestic Violence Hotline 1-800- 799-SAFE 1-800-799 - 7233
Other important resources:
Social Security Administration 1-800-772-1213 Medicare 1-800-633-4227 PA Health Insurance Assistance Program 1-800-783-7067 PA Department of Aging (Not toll free) 717-783-1550