Annual Report 2018 - Pilgrims Hospice · ANNUAL REPORT 2018 193 volunteers 3734 volunteer hours 32 new volunteers received specialized training 3 volunteer training groups Of the

Annual Report 2018

Pilgrims Hospice Society (PHS) provides supportive and compassionate family-centred care to enhance the dignity and quality of life for those diagnosed with a progressive, life-limiting illness, as well as comfort to those who are bereaved.

Each person is welcomed, accepted and cared for in a safe, non-judgmental and respectful environment—essential foundations for building trust.

At the heart of the hospice movement in Canada is compassionate end-of-life care and grief support, without the added burden of fees. Beginning January 1, 2018, Pilgrims proudly offered its programs and services free of charge*, removing any financial barriers for accessing help.

I’m just very glad the grief program is around and would love to give a generous donation if I had the funds.”

- Renee Participant of Dragonflies Adult Grief Support Group

* In accordance with AHS funding requirements, a $10/visit fee is charged for the Hospice Day Program.

Introduction

P I L G R I M S H O S P I C E S O C I E T Y - A N N U A L R E P O R T 2 0 1 8

3 EVOLVING END-OF-LIFE CARE

4 ENCOURAGING AND ENGAGING

5 VOLUNTEERS AND VISITORS

7 SUSAN’S STORY

8 SHARING HOPES, DREAMS, WORRIES AND FEARS

9 A HAND TO HOLD

10 A GO-TO PLACE FOR GRIEF SUPPORT

11 SHARING THE GRIEF JOURNEY

12 REQUESTS AND REFERRALS

13 STEPPING UP IN SUPPORT

14 ALFRED’S STORY

16 2018 ANNUAL FUND DONORS AND FUNDERS

19 THE TIME IS NOW

20 CAMPAIGN FUNDRAISING / BUILDING DEVELOPMENT

22 2018 CAPITAL CAMPAIGN DONORS AND FUNDERS

24 FINANCIAL HIGHLIGHTS

25 BOARD OF DIRECTORS / PILGRIMS HOSPICE STAFF

27 EXPECT THE UNEXPECTED

28 THANK YOU

Table of Contents

P I L G R I M S H O S P I C E S O C I E T Y

2018 was a remarkable year for Pilgrims Hospice Society. We took bold new steps―improving and expanding our programs and services while at the same time definitively moving forward with the fundraising for, and development of, Edmonton’s first residential community hospice―the Roozen Family Hospice Centre.

Increasing numbers of individuals and families came to us at one of life’s most difficult times to find support for the last days or months of life, or courage to continue after the death of a loved one. Our reputation as experts in the field of grief and bereavement led to an increase in inter-agency collaboration and professional referrals from a wide range of sources. The impact of which resulted in ease of navigation for those we serve, at a time when one more phone call or decision can be overwhelming.

We continued to expand our program offerings, adding the No One Dies Alone program as part of our Hospice Community Programming, formalizing Dragonflies―our adult grief support group piloted in late 2017―and piloting a new program, Finding Meaning in Death: Exploring Spirituality. We remain committed to ensuring that we identify and address gaps in service provision, working with other local agencies to minimize and eliminate duplication of efforts.

While serving a greater number of clients, we began the important work of recruiting community leaders to move forward the development of a purpose-built, home-like facility, offering our established support programs alongside 24/7 residential hospice care, for the Greater Edmonton area. We quietly launched our three-year Home for Hospice Campaign to raise $15-million and by the end of 2018, had raised 44% of this goal.

It has been remarkable and encouraging to see such community leadership come together that’s united by a compassionate vision and commitment to making it happen. As Dr. Donna Wilson, nursing professor at the University of Alberta and Chair of the Alberta Hospice Palliative Care Association, said, “[This is] a critical time for Pilgrims Hospice to thrive and expand,” to evolve end-of life care in Edmonton.

We are grateful to everyone who contributed to such an amazing year―your commitment, passion, generosity and dedication are truly inspiring!

Monica Robson, Executive Director Garnet Clark, MBA, CMA, Board Chair

Evolving End-of-Life Care

A N N U A L R E P O R T 2 0 1 8

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Increasingly sought out for its quality of services, the Hospice Day Program continued as a place that encourages and engages individuals living with a life-limiting illness. The program reduces social isolation and loneliness―giving clients an opportunity for recreation, companionship and stimulation through a wide variety of activities including music therapy, pet therapy, brain games, art and creative activities, as well as light exercise.

In 2018, a Healthy Canadians Grant from the Canadian Medical Association (CMA) Foundation enabled a new project: Care for Seniors with Dementia, providing staff and volunteers with specialized dementia care training and new resources to engage this vulnerable population.

While program participants enjoy their day at Pilgrims, their caregivers have the benefit of much-needed respite from their work of caregiving.

6094hours of care

1016day program

visits

22clients

15volunteers

Encouraging and Engaging

I am thrilled with how good the Hospice Day Program has been for my wife, Susan, and how much happier she is. The program helps me too, as I don’t have to worry about her on the days she attends, giving me peace of mind.”

– Marvin (See Susan’s Story, page 7)

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193volunteers

3734volunteer hours

32new volunteers

received specialized training

3volunteer

training groups

Of the many special visitors to the Hospice Day Program in 2018, the surprise visit of Daniel Roebuck, best known for his role in Matlock, was definitely a highlight. Daniel was a great advocate for Pilgrims Hospice during his time in Edmonton and helped to start difficult conversations about death, dying and grief.

Throughout the year, special guests brightened the hospice with classical music and sing-alongs, therapeutic dogs, kittens and rabbits, as well as the delightful exuberance of youngsters from the Little Friends Preschool.

Our dedicated volunteers make a world of difference for our clients―whether giving their time and expertise to our programs and services, sitting on the Board of Directors, planning and assisting at fundraising events, or supporting the Home for Hospice campaign as members of the Building Committee and Capital Campaign Cabinet.

Program volunteers working directly with clients receive 28 hours of specialized training recognized by the Canadian Hospice Palliative Care Association.

I am privileged to have a glimpse into the incredible strength of character in the people who are drawn to Pilgrims to offer their time, energy and hearts!”

- Donna McIsaac, Coordinator, Volunteer Services

Volunteers and Visitors

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My work was my life. After taking early retirement, I had no focus or routine, and my illness made it difficult for me to leave home or meet new friends. I was struggling not just with my diagnosis but with loneliness and depression. I needed something to keep myself busy and engaged, and my husband, Marvin, needed a break from looking after me all day.

Susan’s Story

I was a bit nervous coming to the Hospice Day Program at first. The staff and volunteers put me at ease and it didn’t take long for me to feel totally at home. The program is non-threatening and encouraging, with a way of getting each of us to give our best and to really think. I enjoy how we challenge and encourage each other, and have so much fun doing it!

The care here is amazing. Doing things I’ve never done before, like painting and crafts, has opened

up a whole new world and gives me courage to try harder and do more. I feel so good about my accomplishments―I’m happier, more confident, and it means so much to me that my memory is improving.

I’m very aware there will be no recovery. I know what to expect but it doesn’t scare me any longer. The program has given me hope that I can carry on with a more meaningful, peaceful and enjoyable life.

A N N U A L R E P O R T 2 0 1 8

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I have noticed that Lasith has enjoyed having someone to share his hopes, dreams, worries and fears with. He does not express the deep loneliness as he once did. For someone as social as my brother, that has improved his energy and spirits immensely.”

- Dr. Dinesh Witharana

Companionship and compassionate care remain central to the Hospice Home Visiting volunteer program, for those restricted in their ability to leave home due to a life-limiting illness.

Several patients of Dr. Dinesh Witharana, a family physician working in palliative care in the Greater Edmonton area, found relief from their isolation through hospice volunteer visits. When his 38-year- old brother, Lasith, became trapped at home by his illness, Dinesh referred him to the program.

For Lasith, the times he shares with trained hospice volunteer visitor, Michelle, are a highlight in his day. “It’s so enjoyable just to chat or play a board game―and when I have a rant, she listens. This is when I wake up; this is when I live.”

Sharing Hopes, Dreams, Worries and Fears

974hours of care

34clients

390Hospice

Home Visits

20volunteers


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Launched in the spring of 2018 as an extension of the Hospice Home Visiting program, the No One Dies Alone (NODA) program provides round-the-clock vigil for individuals in their final hours of life.

A dedicated group of specially-trained volunteers are on standby 24 hours a day, 7 days a week. Their kind presence provides individuals with one of the most valuable of human gifts―a dignified death through emotional and spiritual support, comfort and a hand to hold.

NODA vigils are offered in a variety of locations, including: at the individual’s home, in addition to available nursing care; St. Joseph’s Home for those who are homeless and diagnosed with a terminal illness; and in six continuing care facilities in Edmonton, where staff simply do not have the capacity to sit vigil at end of life.

A Hand to Hold

We are lucky to be able to access your volunteers to meet the needs of what is often a lonely and fragile person.”

- Executive Director, South Terrace Continuing Care

106hours of

end-of-life vigil

13Individuals

20NODA

volunteers

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Grief can affect anybody, at any age. For children as young as four to aging seniors, our Grief Support Services help individuals and families anticipating or having experienced the death of a loved one from any cause, including illness, accident, suicide or murder.

Grief Support Services at Pilgrims experienced the most significant program growth of 2018, based on a sound reputation of expertise and increasing awareness of the program within the community.

Parents and guardians are often surprised at how excited children are for one-to-one counselling or the Expressive Arts program. In this safe space, children feel free to talk about painful things, where they can laugh, cry, share their grief story with their peers and realize they are not alone.

The specialized grief support offered by Pilgrims Hospice can literally be a life-saver―see Alfred’s Story, page 14.

A Go-To Place for Grief Support

729hours of grief counselling

976hours of

Expressive Arts

277families and groups

30children attended

summer day camps

176students in school

182children

393adult clients

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Professionally-led Adult Grief Support Groups provide participants with a safe and supportive space to share, acknowledge and understand their grief, loss and coping experiences. Participants learn they are not alone and that others understand what they are going through. In 2018:

• Grieving Hearts Drop-In Group increased meeting frequency from monthly to every two weeks, resulting in greater continuity and an increasing number of participants.

• Dragonflies, the 10-week Adult Grief Support Group, ran two groups concurrently throughout the year due to the high demand.

• Finding Meaning in Death: Exploring Spirituality, a pilot eight-week support group, was launched for those feeling lost and confused after the death of a loved one, or after receiving the diagnosis of a terminal illness for themselves or someone close to them.

Increasingly recognized for its grief support expertise, Pilgrims participated in a number of community initiatives throughout the year. At the invitation of Park Memorial Funeral Home, the organization was part of the planning advisory group for the Canadian premiere of the movie Getting Grace, as well as on the expert panel for discussions after each screening,

Because of Pilgrims Hospice, I can accept the fact that loss never goes away—but now I have the tools to work through the rough times, so I can live life.”

- Mary Helm, participant of Dragonflies Adult Grief Support Group

Sharing the Grief Journey

296clients attended

grief support groups

140hours of

support groups

A N N U A L R E P O R T 2 0 1 8

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More and more agencies reach out to Pilgrims for its expertise, including:

• 211 Support Network

• Alberta Health Services and Covenant Health

• Physicians, nurses, psychologists and psychiatrists

• Canadian Mental Health Association (CMHA)

• City of Edmonton and Alberta Family and Community Services

• Seniors Association of Greater Edmonton (SAGE)

• Alzheimer Society of Alberta and Northwest Territories (NWT)

• Grief Support Provider Network (GSPN)

• Drug Court, through the Edmonton John Howard Society

• Edmonton Public and Catholic Schools, and surrounding jurisdictions

• Primary Care Networks

• Cross Cancer Institute

• Parent Link

• Bent Arrow Traditional Healing Society

• Rainbows For All Children Canada

• Recommendations from former and current PHS clients

The Grief Support Provider Network (GSPN) met quarterly at Pilgrims Hospice, focusing on professional education and information sharing, to facilitate inter-agency referrals without duplicating efforts.

Unresolved grief due to a death or multiple losses, can often underlie drug addictions and criminal offences. As our clients learn to live life in recovery from drug addiction, without drugs to numb their pain, it becomes essential to deal with these emotions in a healthy and meaningful way.

Dragonflies Grief Support Group has become a program we recommend all our clients to participate in, because of the amazing benefits it brings. The staff at Pilgrims Hospice who run the group are compassionate and knowledgeable. We appreciate this program so very much. Thank you.”

- Grace Froese, Manager, Drug Court, EJHS

Requests and Referrals

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A N N U A L R E P O R T 2 0 1 8

Pilgrims Hospice Society was honoured to be the charity of choice for a number of third party events in 2018, including:

• Hearts for Hospice Dinner, Il Forno Ristorante

• Compassion First Youth Talent Show, St. Andrew’s United Church

• Getting Grace Director’s Dinner & Film Screening, Park Memorial Funeral Home

We were also grateful to be the recipient of several tribute and in memoriam gifts.

Pilgrims’ signature fundraising events continued to mobilize the community. Our programs and services would not be possible without the generosity of our event guests and sponsors, and all our supporters.

Stepping Up in Support

Thank You to Our Sponsors

Towards the end of my mother’s life, it was clear she could have benefitted from the home-like environment of a free-standing hospice, which wasn’t available in Edmonton at the time. In honour of her memory, my family found it meaningful to invite those who loved her to give to Pilgrims Hospice, and comforting to know that each gift would make a difference to those needing specialized end-of-life care in the future.”

- Nick Trovato, Vice Chair, Pilgrims Hospice Board of Directors

Pilgrims Hospice Gala

Presenting Sponsor: Flaman Group of Companies

Diamond: Allard Developments

Gold: Chateau Lacombe Hotel Sureway Construction Group Ltd.

Other: Ackard Contractors Ltd. Dr. Louis Hugo Francescutti Eddie’s Men’s Wear Ltd. Lexus of Edmonton Peterson Walker LLP The Vogel Group

Annual Pilgrims Hospice Charity Golf Classic

Title Partners: Ledcor LMS Reinforcing Steel Group Pagnotta Industries

Premium: Altapro Electric Ltd. Flynn Canada Kichton Contracting Ltd. MCL Power Inc. Priority Mechanical Ltd.

Other: Arrow Engineering Canadian Western Bank Chateau Lacombe Hotel Collins Steel

Dr. Helen Hays Sunflower Luncheon

Presenting Sponsor: Christenson Developments Ltd.

DA Fox Engineering Ltd. Insight Insurance & Risk Management Lexus of Edmonton Martin Deerline Next Digital Peterson Walker LLP Read Jones Christoffersen Ltd. Scorpio Masonry Voice Construction Ltd.

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My son, Peter, died a month before his 32nd birthday. He was a good-looking, clean shaven young man with lots of friends. He took pride in his pipe-fitting company and in owning a townhouse—he had his head on straight. Peter’s sudden death from a fentanyl overdose was a tragic end to his life.

Alfred’s Story

I was a wreck when I first started coming to Pilgrims but just being able to talk made all the difference. I needed to let my emotions out and started grief counselling once a week. I found such solace in crying.

Burying your child is a parent’s worst nightmare. The things that go through your mind are unbelievable. I won’t lie; there are times when I thought about taking my own life.

The pain never goes away but you learn to deal with it in different ways. I loved Peter dearly, and that will never stop. He made a mistake, and it cost him his life; I can’t sugar-coat that.

I give a lot of credit to Pilgrims Hospice for helping me talk about devastating circumstances, and to go on from there. Had I not come here, I don’t think I’d be alive today.


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2018 Annual Fund Donors and Funders

Donors and funders are recognized for the total of their charitable giving received in the 2018 year. The Annual Fund supports day-to-day delivery of all programs and services.


$50,000 – $99,999

Eldon and Anne Foote Fund at Edmonton Community Foundation

$25,000 – $49,999

Robert Tegler Trust

$10,000 – $24,999

Butler Family Foundation

Canadian Medical Association (CMA) Foundation

City of Edmonton (Community Investment Operating Grant)

Eric and Linda Luczak

Olivia Young

$5,000 – $9,999

Edmonton Community Foundation

Elite Sportswear and Awards

Dr. Louis Hugo Francescutti

Stephen and Lynn Mandel

Melton Foundation

Seagate Contract Management Ltd.

St. Paul’s Foundation Edmonton

Nick Trovato and Chereda Bodner

$2,500 – $4,999

Keith Baxter

John and Marion Boyd

Cable Family Community Endowment Fund

Greg Christenson

T H A N K YO U FO R YO U R G E N E R O S I T Y

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A N N U A L R E P O R T 2 0 1 8

Garnet and Janet Clark

GP Landscaping Ltd

Dr. Helen Hays

Dianne and Irving Kipnes Foundation

Martin and Shirley Larson

Park Memorial Funeral Home

Fred Pheasey

Frank Prosperi-Porta

Howard and Sue Ratti

RBC Foundation

Rebekah Assembly of Alberta

Royal Alexandra Hospital Employees’ Charitable Donations Fund

Nancy and Stephen Sorensen

Patty Taverner

$500 – $2,499

Ackard Contractors Ltd.

Alberta Knights of Columbus Charitable Foundation

Alberta School Employee Benefit Plan

Charles and Kjeryn Allard

Carole Anctil-Michalyshyn

Anonymous

Apple Inc.

Dr. Doug and Mary Armstrong

Dr. Fraser and Mrs. Judy Armstrong

Audrey Luft Endowment Fund

Gloria Bauer

Bayshore Home Health

Henry and Jane Bereznicki

Bryan and Company LLP

Susan Boyd

Marianne Brown

Canadian Western Bank

Peter and Eileen Carter

Catholic Parish of St. John the Evangelist

Chateau Lacombe Hotel

Christenson Developments Ltd.

Harold Chyczij

Robert and Helen Clark

Linda Cook

College of Licensed Practical Nurses of Alberta

Salvatore Corea

John and Judith Cosco

Christine Dirksen

Graeme and Jean Dowling

Drayden Insurance Ltd.

Darren and Laurel Durstling

Grant and Heidi Fedoruk

Kurt and Erna Feigel

Dr. Michael Fiorino

GLVT Building Contractors

Thomas and Janet Greidanus

Garrette Hansen

Mary-Beth Jankovic

Jo-Anne Jefferson

Hilary Jewett

Ed and Rosalie Karpluk

Margaret Kavanagh 17

We strive to ensure the accuracy of our donor lists. If you have been inadvertently included or left off this list, please contact us so we can correct the oversight. If you would like to change your consent choice, please let us know so we can update our files.

Ketek Group Inc.

Erin Kirby

Guy Kjosness

Ken and Kathy Knowles

Kirstin Kotelko

Angie Laberge

Valerie Lakusta

LMS Reinforcing Steel Group

Mandel Group Inc.

Mike Martin

Lela Maslesa

Fr. Michael McCaffery

McLennan Ross LLP

Jennifer McClelland

Shawn and Cheryl McLeod

Miller Thomson LLP

MLC Group

Bernie and Elaine Moore

Douglas S. Murray

Maryanne and Aquilino Naccarato

Melanie and Thomas Nakatsui

John Neilson and Susan Cribbs

Ronald Nelson

OML Construction

Chris Paniak

Philip and Barb Payne

Patricia Mark Insurance and Financial Services Ltd.

Peterson Walker Chartered Accountants

Pilgrims Hospice Society Fund

Richard and Valerie Plamondon

Qualico Commercial

Jeff and Michelle Robinson

Read Jones Christoffersen Consulting Engineers RJC

Rocor Holdings Ltd.

Donna Romyn

Shelley and Guy Scott Family Foundation

Corey Smith

W. Dale Somerville

Don and Joan Stanley Fund

David Stratton

Synergy Projects

Ray Taillefer

TELUS Technology Strategy Business Transformation Team

Volvo of Edmonton

Jim and Karen Webb

Richard and Vivian Wong

John and Olivia Young Fund for Health

Ralph and Gay Young

2 0 1 8 A N N U A L F U N D D O N O R S A N D F U N D E R S ( C O N T. )P I L G R I M S H O S P I C E S O C I E T Y

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Pilgrims Hospice Society has always had the long-term vision of building a home-like facility for compassionate and specialized end-of-life care. 2018 was the year of resolve: THE TIME IS NOW.

Feasibility discussions with community leaders in late 2017, around the vision for a purpose-built residential hospice facility, were followed by Harold A. Roozen’s amazing announcement of a $3-million philanthropic investment toward the project.

This cornerstone gift prompted the Board’s decision to move forward with the Home for Hospice campaign and building development strategy; to create Edmonton’s first, free-standing residential community hospice: the Roozen Family Hospice Centre.

The Roozen Family Hospice Centre will embody the best of end-of-life care models from across the country, incorporating 12 hospice suites and a hub of support for both the ill person and their loved ones―from diagnosis through to death and bereavement.

2018 saw informed and impassioned planning throughout the year, with community leaders stepping up to join volunteer committees.

A N N U A L R E P O R T 2 0 1 8

THE TIME IS NOW

Project Steering Committee:

Carole Anctil-Michalyshyn, Committee Chair Marion Boyd, Co-Founder Nick Trovato, Building Committee Chair Richard Wong, Campaign Cabinet Chair Garnet Clark, Board Chair Monica Robson, Executive Director

Home for Hospice Campaign Cabinet:

Richard Wong, Cabinet Chair Beth Allard-Clough Garnet Clark Grant Fedoruk Heidi Fedoruk Dr. Louis Hugo Francescutti Doug Goss, Advisor Bruce Kirkland Patrick La Forge Monica Robson Drew Schamehorn Shelaine Sparrow, Campaign Manager Tim Spelliscy, Advisor

Building Committee:

Nick Trovato, Committee Chair Rick Arndt, Volunteer Project Director Beth Allard-Clough Dr. Doug Armstrong Gloria Bauer Garnet Clark David Fritz Monica Robson Colin Tooth Samantha Taylor 19

January

February

March

April

May

June

$3-million gift confirmed,

Board approves $15-million campaign

Formation of Campaign Cabinet

Develop team, hire Campaign

Manager

Launch of Home for Hospice campaign Phase 1:

“Quiet-but-not-Secret Phase” at Pilgrims Hospice Gala

Campaign Planning

Published Case for Support,

campaign website, FAQs

Formation of Building Committee

Community Consultation

Building Program Development (user consultation)

Campaign Fundraising

Building Development


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July

August

September

October

November

December

Establish Naming & Recognition Policies

Engagement of potential Leadership Donors, ECF published

story in Legacy Magazine

AHS consultation

Request for Proposal for Architectural

ServicesArchitects Selected

Re-zoning approved

Request for Proposal for Construction Management

Rendering of the Roozen Family Hospice Centre

$6,483,953 Raised in 2018* (43% of campaign goal)

*Confirmed registered commitments

I have great confidence in Pilgrims Hospice Society, our philanthropic community and elected representatives to seize the opportunity that a Home for Hospice presents: a better-than-home residential hospice to meet the growing need for specialized end-of-life care in our community…”

- Harold A. Roozen

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$1 Million +

Harold A. Roozen

Cathy Roozen

$250,000 – $499,999

Cam and Dawn Allard Family Foundation

Eldon and Anne Foote Capital Fund at the Edmonton Community Foundation

$100,000 – $249,999

Beth Allard-Clough and Bradley Clough

Grieve-Jones Family

Rod and Mona McLennan

Melton Foundation

Staheli Family Foundation

Sureway Construction Group Ltd.

$50,000 – $99,999

The Highbury Foundation

$25,000 – $49,999

Leder Charitable Foundation

Richard and Vivian Wong

Sandra and Glen Woosley

2018 Capital Campaign Donors and Funders

Donors are recognized for their total registered gift commitment in the 2018 calendar year, including multi-year pledges.


T H A N K YO U FO R YO U R G E N E R O S I T Y

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$10,000 – $24,999

Anonymous

Baher Family Fund

Edmonton Community Foundation Anonymous Donor

David McDougall

$5,000 – $9,999

John and Marion Boyd

Jaima, Sheldon and Jacqueline Geller

David and Sandy Mowat

UA Local Union 488 (Plumbers and Pipe Fitters)

Ralph and Gay Young

$2,500 – $4,999

The Butler Did It, Marianne Brown

Valerie Simmonds

$1,000 – $2,499

Dr. Carlos and Mrs. Linda Basualdo


Mary Machum

Tim and Peggi Spelliscy

St. Andrew’s 4th Annual Youth Talent Show

Geoff Vogan

A N N U A L R E P O R T 2 0 1 8

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Financial Highlights 2018

The complete audited financial statements are available at

pilgrimshospice.com

Alberta Health Services

$106,350 |

Donations

$234,595 |

Government Grants

$17,500 |

Casino Revenue (from 2017 Casino)

| $29,963

Other Revenue

| $50,437

Special Events

| $404,755

Roozen Family Hospice Centre Donations*

| $79,939

Home for Hospice Capital Campaign

Total Revenue

$6,483,953 (43% of $15-million Goal)

*To offset campaign-related expenses incurred in 2018


Fees & Rental Revenue

$11,300 |

Annual Fund Total Revenue $934,839

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Monica Robson, Executive Director

HOSPICE COMMUNITY PROGRAMS:

Bonnie Ross, LPN Manager, Hospice Community Programs

Sheila Anne Bass Day Program LPN

Gillian Bennett Recreational Therapist

Donna McIsaac Coordinator, Volunteer Services

GRIEF SUPPORT SERVICES:

Cheryl Salter-Roberts, CCFE, CBC Manager, Grief Support Services

Sarah Karesa, M.Ed., R. Psych Grief Counsellor

Shalini Dhunno, R. Psych (Prov.), MC, CCC Grief Counsellor

FUND DEVELOPMENT:

Elaine Warick Director, Development & Community Relations

Shelaine Sparrow Manager, Capital Campaign & Major Gifts

Liz Bartlick Manager, Communications

Nicole Craft Manager, Special Events

ADMINISTRATION:

Cheryl Waldo Executive Assistant

Sean Young Accounting/Administration

Garnet Clark, Chair

Nick Trovato, Vice Chair

Marion Boyd, Secretary

David Fritz, Treasurer

Carole Anctil-Michalyshyn

Dr. Doug Armstrong

Peter Carter

Bill Donahue


Father Mike McCaffery

Daniel Rojek

Elexis Schloss

Elizabeth Taylor

Colin Tooth

Rev. Dr. Geoffrey Wilfong-Pritchard

Dr. Helen Hays (Honorary Board Member)

Board of Directors

Pilgrims Hospice Staff

A N N U A L R E P O R T 2 0 1 8

Board of Directors and Pilgrims Hospice Staff lists are accurate as of June 2019. 25


Before visiting Pilgrims Hospice for the first time, I have to admit I had a preconceived idea it would be a sad, depressing place where everyone was upset about being sick. I felt a bit nervous about going there, and worried about what I’d say or how to act with clients dealing with an illness.

Expect the Unexpected

I was so wrong! From the moment I walked in, I was greeted with smiling faces and the sounds of laughter and joy among the clients and staff. I quickly realized that the people at the Hospice were some of the most positive, caring people I would ever meet in my life.

I saw that individuals came to the Hospice to be supported and to take their minds off what they were going through. It was something they looked forward to, with amazing programs and activities waiting for them, including hilarious games of balloon volleyball!

Whenever I’ve visited Pilgrims to help with gardening or drop off ‘wish list’ items for the Day Program, I’m always met with such warmth. After joining everyone for lunch, I’d return to work feeling so positive and uplifted by all the amazing people I’d met—taking with me a new joke or two to share at the office.

- Ashley Bolduc, Alberta Blue Cross ‘Hearts of Blue’ volunteer

A N N U A L R E P O R T 2 0 1 8

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The programs and services of Pilgrims Hospice Society are only possible through the generosity of donors, funders, sponsors and volunteers who believe in quality of life at the end of life. We give our heartfelt thanks to every one of you for giving back to the community in ways that are meaningful to you.

Those who directly benefit from such generosity are the individuals and families we serve, enabling each to receive skilled and compassionate end-of-life care or grief support, free of charge, at one of life’s most challenging and vulnerable times.

Now, more than ever, we need your support as we continue to offer social, emotional, spiritual and physical care for the terminally ill and their families, while at the same time developing a world-class facility to provide 24/7 specialized end-of-life care for the Greater Edmonton area.

Where I live, there isn’t an opportunity to have a conversation with people, so this is a godsend. Coming to the Day Program won’t ever help my disease. It just helps me to have a place to visit among friends.”

- Dave Williams (1939-2019), former Hospice Day Program client

Thank You


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Pilgrims Hospice Society 9808 148 Street

Edmonton, AB T5N 3E8

As of May 2019, the interim location during construction of the Roozen Family Hospice Centre:

104-15023 123 Avenue | Edmonton, AB T5V 1J7

780.413.9801 [email protected]

Registered charity #897041455RR0001

PilgrimsHospice.com HomeForHospice.com

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Documents

Annual Report 2018 - Pilgrims Hospice · ANNUAL REPORT 2018 193 volunteers 3734 volunteer hours 32 new volunteers received specialized training 3 volunteer training groups Of the