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Annual Report 2018-2019 Email: [email protected] Website: www.firststepsed.co.uk Charity Number: 1121791

Annual Report 2018-2019...DE1 1DZ Independent Examiner Kevin Parkinson FCA Derby Community Accountancy Service Babington Lodge ... of my life, as I tr y tobalan ce my PhD with difficulties

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Page 1: Annual Report 2018-2019...DE1 1DZ Independent Examiner Kevin Parkinson FCA Derby Community Accountancy Service Babington Lodge ... of my life, as I tr y tobalan ce my PhD with difficulties

Annual Report

2018-2019

Email: [email protected]: www.firststepsed.co.uk

Charity Number: 1121791

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W H A T ' S I N S I D E

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Contents

13Continuing Professional Development(CPD) Eating Disorders Training 14NHS Eating Disorders Partnership:Intensive Community Support (ICS) 15Self-Help Groups 16Children and Young People Peer Support 17Counselling 19Statement of Financial Activity 20Looking to 2019/20 21Staff And Volunteers

2The Board of Trustees 3Trustees' Annual Report 2019 4About Us 5Here's What We Did In 2018 Alone 6Our Social Impact 7Communications and Social MediaPerformance 8Eating Disorders Awareness Week2019 9Eating Disorders In Student Services(EDISS) 11Technology Enabled Services (TECS)

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TrusteesFrank LordLisa Wilson Mark ThomasLiam RhodesKate SquiresSarah LoatesKevin ParkinsonCarolyn Gilby (Co-opted 4th February 2019)Dr Heike Bartel (Co-opted 4th February 2019) SecretaryDawn Griffin (Appointed October 2018)  Chief Executive OfficerCatherine Cleary Registered OfficeIngham House16 Agard StreetDerbyDE1 1DZ  Independent ExaminerKevin Parkinson FCADerby Community Accountancy ServiceBabington Lodge128 Green LaneDerbyDE1 1RY AdvisorsDr Anthony NattGeneral Practitioner (retired) Primary Care NetworksDr Chris Gillespie Consultant Psychologist, Obesity and Diabetes SpecialistDr Emma SharpeLecturer in Psychology and Research in Eating Behaviours

Page 1

THE BOARD OF TRUSTEES

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Chair’s Report It has been another amazing year at First Steps ED,but this kind of success doesn’t just happen. It takeshard work and sheer determination, and on behalf ofthe board of trustees, we would like to express our sincere gratitude to all our committed funders and partners as well as our compassionate and supportive staff and volunteers for their amazing contributions who are much like the hummingbird (the inspiration for our logo).

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Objectives & Activities

·        1. The relief of any charitable need of those

suffering from any eating disorder byproviding information, advice and support

2. The preservation and protection

of the physical and mental health of familiesand carers of sufferers by providing

information and support

3. To advance education for the public benefit by providing training for

professionals and the general public

Summary Of The MainActivities UndertakenFor The Public BenefitIn Relation To TheseObjectives In planning our activitiesfor the year we kept inmind the CharityCommissions guidance onpublic benefit at ourtrustee meetings. First Steps ED is open toall individuals irrespectiveof race, gender, or otherpersonal circumstances,and we strive to makeadjustments to supportpeople wherever possible.

Legend says the hummingbird floats free of time,carrying our hopes for love, joy and celebrations,which is not far from what our staff do each day.In this annual report you’ll see the evidence, impactand scale of what First Steps ED is achieving withinspiring stories from inspirational individuals.

Trustees'annualreport2019

Fra�� Lor�, Cha��

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ABOUT USFirst Steps ED is an award-winning, qualityassured eating disorders charity working acrossthe East Midlands in Derbyshire andNottinghamshire, providing care and supportfor children and their families, young peopleand adults affected by eating difficulties anddisorders. We provide supported self-care and recoveryservices commissioned by NHS partners andthrough grants from funders whose objectivesare aligned with our own in wanting to helpindividuals, families and communities. Ourfounding principles are based on theexperiences of individuals who have had, arestill living with, and have recovered from eatingdisorders.

As a learning and research organisation, weconsistently benchmark our services andoutcomes from internationally recognisedquality standards. We apply the latest metricsto measure our outcomes, and by consultingregularly with our stakeholders, we ensure thatour services remain relevant and impactful aspositive journeys of recovery for those who seekour support. Our service users and carersunderpin our culture and behaviours with manybecoming volunteers and befrienders workingside-by-side with our staff as ambassadors toour stakeholders.

To raise awareness& understanding

of eating disordersbased on lived

experience

To provide aservice that isempathetic &

non-judgemental

To treat allpeople withdignity &respect

To be passionateabout our workand believe inwhat we do

To recognize thecapacity of allindividuals to

recover & achievetheir potential

To recognizeachievementsno matter how

small

To build strong,professional

workingrelationships based

on dignity &respect

Our Core Values

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Provided 63 early intervention and preventionworkshops to 24 schools reaching over 1601 primaryand secondary school pupils as part of our work withFutures in Mind Expanded our Eating Disorders in Student Services(EDISS) delivering three pilots on-campus withBuxton Campus part of University of Derby,Chesterfield College, and Loughborough Universitymaking EDISS available to over 106,000 students Leveraged our EDISS Nottingham NHS contractincome delivering an additional 16% of activitysupport to Nottingham City citizens not eligible toaccess EDISS on-campus Our volunteers and befrienders contributed 10,949hours of their time, saving our commissioners£165,100 during the year on employment staff costs Recruited and trained new volunteers, befriendersand student placements. Today, we have  106volunteers which equates to 5.3 whole timeequivalent (WTE) staff members Delivered 20 Continued Professional Development(CPD) training events to 393 professionals Delivered our 4-week Skills for Carers workshops to76 parents, carers and older siblings Directly supported 868 people with one or more ofour bundled support services – a 79% increase onour activity during 2017

here's what wedid in 2018 alone

Adults 735 counselling sessions 26 self-help groups 295 individuals with 6 to 9months of onlinebefriending support

Children and Young People 530 1:1 peer support sessions 52 self-help groups Technology Enabled Care

Services (TECS), including

ChatED and online Befriending

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First Steps ED was originally run by volunteers, who continue to play a

fundamental role in supporting both the charityand its service users.

     

We provide the opportunity for our service users tobecome volunteers following their journey into recovery.

We believe that such an opportunity is a fantasticmotivator for their own recovery, as well as an excellentplatform to utilise their lived experience to inspire other

service users. Our volunteering opportunities come in all forms and

choices, from working alongside our trained staff to deliverpeer support groups and professional training workshops,

to playing an active role in awareness raising and fundraising.

Our volunteers, befrienders and studentcounsellors remain our most valued assets.

OUR SOCIALIMPACT

2018/19 Volunteers' success; 101 active volunteers aged17-71 10, 950 hours supportingservice users 70% of our volunteers have lived experience of eating disorders

2018/19 Volunteers' success; 66 new volunteers trained by First Steps ED £165k value of volunteering hours given;online befriending

counselling children and young peoplestudent placements

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Page 7

COMMUNICATIONS AND SOCIAL MEDIAPERFORMANCE

FacebookReach

March 2017: 4795March 2018: 21,788

March 2019: 111, 809 an increase of 413%

First Steps ED recognises both thepositives and negatives that social mediabrings into people’s lives. We havecontinued to broaden and develop ourvirtual community across the UK andfurther afield. As such, we benefit fromour strong collaborative communicationswith other non-profit healthcareprofessionals working in the eatingdisorder community across the globe. Wealso listened to our Young People's

feedback andcreated anInstagramaccount inSeptember 2018which hasproved to bevery popular.Lis�, Soc��� Med��

Co�r���at��

TwitterImpressionsMarch 2017: 27,800March 2018: 55,500March 2019: 325,000an increase of 486%

Instagram

InstagramFollowers

September 2018: 100March 2019: 300

an increase of 66%

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EATING DISORDERSAWARENESS WEEK 2019During Eating Disorders AwarenessWeek, from 25th February - 3rd March2019, we launched our #MeWithoutEDhashtag campaign. Our staff andvolunteers were delighted with theamount of support our campaignreceived globally. Numerous people and organisations gotbehind our cause, including staff andvolunteers from across our stakeholders,who provided venues and resources toraise awareness to their own employeesand service users.

We are also very grateful to our YoungPerson's Ambassador for speaking liveon BBC Radio to talk about her journeyof recovery from anorexia nervosawhilst supported by our bundledservices. This was so positively received on airthat directly after the interview ourteam took a number of telephoneenquiries from individuals seekingsupport for their loved ones impactedby eating disorders.

Cat�� Cle��� ca��h��� up wi�� Dr Eri�Joh���n-Sab���, Med���� Dir����r of t�e ne�

OR�� in���s��e da� ca�� se���c� in Lon���

Mar��, Sup���t Wor���, an� Tin��o�r Pet� As The���y po���

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Our Eating Disorders in Students Services (EDISS)completed its fourth year of providing confidentialsupport and advice to students, staff and alumnion-campus at the University of Nottingham andNottingham Trent University. During the 2018/19 academic year, our team oftrained staff and counsellors supported 128students and recruited 15 volunteers to help runthe project. We also funded new pilots to support 16 - 18 year-old students at Buxton Campus, part of Universityof Derby in North Derbyshire, and ChesterfieldCollege in North East Derbyshire. Our reputation for supporting students in theacademic environment also created a new EDISSstakeholder relationship/partnership withLoughborough University, which received over 30referrals in its first term alone.

EATING DISORDERS instudentservices (EDISS)

In 2018/19 EDISS; Supported 128 students

Recruited 15 volunteers

Holding a beneficial alumni status fromLoughborough University, our EDISS Coordinatorwas able to utilise the expertise of the University'smental health service to prepare for theanticipated demand of the service, wherepreviously such needs were being unmet. We continue to work closely with the institutionand aim to expand our pilot into a permanentsupport service for such an elite University and itsstudents.

An�o���, Sas�� & Rob, ED��� Te�m

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Service User Testimonials

At the university drop-in clinics, we aim tocreate a friendly environment that’s openand empathetic. Our clinics provide awelcoming, safe place where students canfeel understood. For many of those who come through ourdoor, it's the first time they’ve admitted toanyone that they’ve been experiencingstruggles around food.

"As a volunteer, I feel soprivileged to be the first

person to hear thesepoignant, personal stories.I love to give the students

support and provideoptions for a way forwardinto recovery." Volunteer

Page 10

80%

felt EDISSpositively

impacted theirsuccess atUniversity

80%

agreed EDISSimproved theirattendance at

University lecturers

90%

agreed EDISShelped them to

prepare fordifficult timesat University

80%

felt EDISSenabled a safediscussion ofany troublesrelated tostudying

“EDISS has been a big comfort

during the most difficult period of my

life, as I try to balance my PhD with

difficulties around eating.’’ Student"EDISS has been a great source

of compassion and support, reassuring

me that I can move forward and

recover.” Student

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In 2018/19; 20% of all service users each

year accessed our online

befriending services 8000 befriending conversations

100% reported a reduced

anxiety 89% reported reduced feelings

of social isolation

Befriendees receive a minimum of twice-weekly online support from one of our trained Befrienders. The service runs for 6 months, with scope to extend to 9 months, in which a trusting relationship can be developed to provide person-centred support for the Befriendee's eating difficulties. In the past year, we have recruited, trained and supported 15 new volunteer Befrienders, creating a supervised network of 50  Befrienders with lived experience, eachsupporting up to three service users and carers.

In 2018/19, over 295individuals sent more than8,000 emails. This is thehighest number of bothBefrienders andBefriendees in the historyof the project

“She’s helped me understand a lot of my thought processes. She’s

also praised the achievements that I’ve made, no matter how small

they may seem. It’s been incredibly helpful because it takes ages to

get a referral and therapy through the NHS Eating Disorder Service,

so it provides a lifeline to have support when it’s not offered that

quickly through the NHS.” Befriendee

Page 11

TECHNOLOGY ENABLEDcare SERVICES (TECS)

Ros�, Bef����di��Co�r���at��

Online Befriending

“I absolutely love befriending.

It’s such a rewarding experience and, having done it for over two

years, I’ve become more confident. The team are amazing, helpful

and make sure that we know how much we’re appreciated. Thank

you First Steps ED.”  Befriender

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Page 12

Online Support

This year we trialed and rolled-out virtualcounselling and peer support to ensurethat we can make adjustments to meetindividuals' personal needs. This enabledus to respond to the increase in thenumber of East Midlands self-referrals,and further afield in England, where wewere not able to signpost to local earlyintervention or charity services where theylived.

Chat ED

We also implemented an additionalonline service via our Facebook pagecalled ChatED. This allows anyone toconfidentially speak directly with amember of our staff and receiveinstant online support. The easyaccess and flexibility of this servicehas been very popular, particularly asa provider of extra support duringmeal times.

Page 14: Annual Report 2018-2019...DE1 1DZ Independent Examiner Kevin Parkinson FCA Derby Community Accountancy Service Babington Lodge ... of my life, as I tr y tobalan ce my PhD with difficulties

Continuing professionaldevelopment (cpd) eatingdisorders trainingOur CPD training for professionals runsquarterly, delivered directly to NHS PrimaryCare practice staff in their own setting by DrAntony Natt, our retired General Practitioner,and recovered Eating Disorders Ambassador.   During 2018, we expanded our CPD Skills forProfessionals to work in partnership with theEast Midlands Specialty Dental TrainingDirector and delivered CPD to dentists. Our training team have delivered our workshopsto professionals from within a range of settings,including health, social care, education, sportand leisure, and counselling and psychotherapy, to those of whom are committed to expandingtheir knowledge and resources to support theirown clients presenting with eating difficultiesand disorders. The training focuses on eating disorder types,signs and symptoms and vulnerabilities. It also

explores what recovery means to someone withan eating disorder and examines a variety oftherapeutic support tools that can be used bysufferers. The day allows for group work, roleplay and discussions, ensuring representativeshave a more in-depth understanding aidedthrough interactivity and practical application.Professionals can listen to service users and askquestions. The training package is reviewed each yearbased on the feedback from attendees andcurrent research and academia. We continue topride ourselves on the delivery of our training byour experts by experience, which has been verypositively received.

Uniquenessour interactive

workshopallows

professionalsto gain &

practice theirnew skills first-hand from our

experts byexperience

Experienceour trainers

are experts byexperience.

They providesuggestions & useful tips

for thoseworking with

sufferers

Knowledgeour trainers havebackgrounds inMental Health

Nursing,Counselling &Psychotherapy,

& MastersPractitioner in

ED's andObesity

Page 13

340professionalsattended ourcourses last

year

90%of professionals

rated thequality of thetraining as

EXCELLENT

90%of attendees

found thetraining VERY

HELPFUL

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As part of Eating Disorder Awareness Week2019 we produced a new video to demonstrateour ICS work and promote the strong NHS andThird Sector partnership service which washighly praised in 2018 by the Care QualityCommission during a service inspection. Pleasevisit this link to see the video:https://youtu.be/8t6B4rSaEIQ

Page 14

First Steps: a valuable resource for healthcare professionalsNHS Eating DisordersPartnership: IntensiveCommunity Support (ICS)We work as part of a multidisciplinary team(MDT) with NHS Derbyshire Community EatingDisorder Service (CEDS) which offers treatmentto Adults and Young People with AnorexiaNervosa under the NHS Care Coordinator. OurICS team continues to develop closer workinglinks with Children and Adolescent MentalHealth Services (CAMHS) teams in Derbyshirewhere we are in contact with NHS CareCoordinators daily. Our staff attend MDT meetings with CAMHS

Eating Disorders teams, and through the rangeof different outreach locations where we work,regularly talk to multi-agency teams (MAT),which includes social care staff and teachers.This enables us to provide targeted intensivepractical support in the community, thusenabling people to access support and progresstowards recovery.

Our joint service provides home and communitysupportive interventions from a variety ofoptions agreed by the NHS Care Coordinator aspart of the Care Programme Approach (CPA)process. This may include social activities, suchas going to the cinema or for a walk, confidencebuilding, food shopping, preparing meals, eatingat home or in public, volunteering and support ingetting back into work and/or education. During 2018, we began developing closer

working relationships with the CommunityDietician Team at the University HospitalsDerby and Burton NHS Foundation Trust. Wehave created plans to share CPD training eventsto up-skill each other’s teams to ensure that ourown staff benefit from the latest knowledge onnutrition and diet planning in direct response toa number of our service users seeking support.

Am�, IC� Le�d

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Page 15

SELF-HELP GROUPSYoung Person's Recovery Self-Help Groups

Our weekly Young Person’s Recovery Self-HelpGroups (Wednesdays, 6pm to 8pm) continue tobe popular with service users who join the groupas part of their bundled service plan. Longer-term attendees are encouraged to lead activitieswhich builds their confidence and often leads ourYoung People to develop further interest involunteering for First Steps ED.

All Ages Recovery Self-Help Groups

The All Ages Recovery Self-Help Groups areavailable to service users of all ages, their carersand relatives. The groups are held fortnightly onThursdays from 7pm to 8:45pm.

Similarly to the Young Person's groups, eachsession focuses on a certain subject, led by amember of First Steps ED staff and supported byvolunteers. This gives service users the opportunityto explore their thoughts, feelings and issues in asafe environment, alongside their carer or relative.Although First Steps ED primarily supports theservice user, carers and relatives are encouragedto attend the groups in order to give an insightinto eating disorders. It offers them a safeenvironment where they can express how thecondition affects them too.

Past Young Person's Group Topics; Sleep Identity Self Care Colour Therapy Crafts Relationships

"Very chilled and relaxed atmosphere despite it

being a heavy subject. Good to hear stories and

receive peer support." Service User, Anxiety & EDs Session

Emi��, Lis�, Mon��� & Sam, W

in���s oft�e Nat���a� Vol����er�' W

e�k, 'Shi���g Sta�� Awa��'

"I found this to

pic very h

elpful due to suffering with

sleep myself. I found it in

teresting and have gained

great tips." S

ervice User, Sleep Session

Lis� Wil���, Al� Age�

Gro�� Fac����at��

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2018/19 Young Person's SupportServices success; weekly Self-Help Groups attendedover 600 times over 530 1:1 peer support sessionsdelivered to more than 75 individualsunder 19 years-old Derbyshire school & college self-esteem & body image workshopsdelivered to 1700 students

The Young Person’s Peer Support andRecovery Team has continued to developfurther outreach opportunities in Buxton,North Derbyshire, working closely with localschools providing support in school to 11 - 14year-olds, and in Chesterfield with 16 - 18year-olds.

“Without First Steps ED I don’t know

where I’d be. They’ve helped me in the

early stages of recovery along with

CAMHS and given me support I didn’t

know existed." Young Person

Liz, Yo�n� Per���'s Co�r���at��

Children and youngperson's peer support

"The support provided at First Steps

has been invaluable to me in recovery.

I’ve learnt different techniques to cope

with my stresses and feel able to put

them into place when I’m struggling."

Young Person

How does the CYP service work?

Step 1 Step 2 Step 3 Step 4

Complete anonline referralform via ourwebsite andattend an

initialassessment

with ourqualified staff

Utilising thestepped approachour care bundle

offers options forOne-to-One

support, OnlineBefriending and

Self-Help Groups

Access a servicethat is person-centred to your

individualrecovery needs,

delivered bystaff and

volunteers withlived experience

Start feelingbetter and

moreconfident

aboutmanaging

your conditionand mental

health

Step 5

Give back byvolunteering,using your

livedexperience to

help peers witheating

disorders anddifficulties

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Page 17

COUNSELLINGAt First Steps ED we employ experienced and qualifiedcounsellors, each working against NHS and NICEstandards. Our qualified team are supported by a cadre oftrainee counsellors on their University and College courseplacements. As such, we are able to offer high qualitycounselling within a range of modalities, enabling thesupport to be tailored to each service user's needs. Counselling is offered as individual sessions either as partof our core funded services or as private paid support.Daytime and evening appointments are available for aseries of up to 12 sessions (reviewed after 6), for someclients our care plan may be extended to offer a series ofup to 18 sessions (reviewed after 6 and 12 sessions).

Person-Centred Therapy (PCT) PCT is a non-directive, humanistic approach. It works onthe basis that individuals have a natural innate drivetoward their own wellbeing, otherwise known as their selfactualising tendency.  Our approach works to gain anunderstanding of the client’s perspective and works withthe reality being experienced in that moment.  Clients aregiven the freedom to explore their innermost thoughts inorder to better understand their struggles.

Attachment Theory (AT) As a behavioural system, this approach helps theindividual to develop autonomy, trust and knowledge todeal with any threats to the self that go together with theidentity formation process. As such, the importance of theindividual's early years and first relationships with theirprimary caregivers is explored to better understand theimpact that they have had on understanding andexamining unprocessed feelings, and how they may beplaying out in unhelpful ways in adulthood.

Nat���e, Co�n���li��Co�r���at��

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Cognitive-Behavioural Therapy (CBT) CBT is an evidenced-based practice that has beenused for decades to treat mental health conditionsand more recently eating disorders. Typically, an individual talks about their problemsand learns to identify negative patterns in thinking,emotions, and behaviours. A joint treatment plan iscreated for both the client and psychotherapist toprogress forward together. The psychotherapist and client address and reducenegative behaviours that are associated with theeating disorder. Coping strategies are typically developed formanaging negative emotions, such as distraction,prolonging urges, and stopping thoughts to copewith overwhelming feelings. The cognitive phase involves restructuringtechniques where clients are encouraged tochallenge their internal thought process and identifyunhealthy interfering thoughts which are replacedwith evidenced-based eating disorder copingtechniques to help shift perspectives.

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Trauma

Trauma affects howthe victims seethemselves. It is

important to startwith understanding

the physical, social &emotional impact of

trauma on theindividual 

ACEs

Adverse ChildhoodExperiences (ACEs)looks at the impact

of childhoodexperiences & howthey affect adult

health & behaviour,creating a need for

unconditional positiveregard

Evolution

All behaviour has agenetic root,

therefore clients'behavioural

tendencies areexamined againsttheir environments,experiences & the

need to meet socialdemands

2018/19; 1492 counselling hoursdelivered in a 12-monthperiod

100% of individualsreported a positivecounselling experience

99% experienced areduction in psycho-socialimpariment followingcounselling

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Page 19

statement of financial activity

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looking to 2019/20Our compassionate team supported by a strongboard of trustees and extended network ofvolunteers, befrienders and academic partnerscontinue to build upon our strong reputation asthe provider of choice for individuals, theirfamilies and professionals, trusting us to bringhope, opportunities, and choices to livesimpacted by eating difficulties an disorders. We continue to be trailblazers in innovativeservice redesign, continuously benchmarkingourselves against the best eating disordersservice models world-wide to ensure that thepeople who approach us for help receiveevidence-based support and the real possibilitythat recovery is achievable for eating disordersand people are no longer defined by their illness.

We’re continuing to build on our award-winningbundled service model for children and theirfamilies, young people and adults extending ourreach across Derbyshire, Nottinghamshire, andLeicestershire to become recognised as the EastMidlands Eating Disorder Charity. We will continue to develop our staff, forexample in 2019 we will sponsor continuedprofessional development in ‘UnderstandingAutism’, and achieve the ‘Master PractitionerProgramme in Eating Disorder and Obesity’through the National Centre for EatingDisorders. 

We are currently working towards becoming aCharitable Incorporated Organisation (CIO) tocomplete our current 5-year business plan andsustain our funding position against verydifficult grants and commissioning pressures. 

We will continue to be there for those sufferingfrom eating difficulties and disorders byproviding early intervention outreach services tofacilitate the process of recovery, includinganticipating needing to support more early yearsand their young parents coming to us forsupport due to what their young children arebeing taught in social and what they see online.

Continued stakeholder working withhealthcare, schools, colleges anduniversities to meet increasingdemandsfor universal person centred eatingdisorders support services With our devoted team, we’recontinuing to build our award-winningvolunteering network, creating newopportunities for our volunteers andmeasuring our Befriending impact We’re scaling capacity for our staffand growing cadre of qualified andundergraduate counsellors to matchincreases in demand for our blendedand bundled care services

As part of our next steps, our aims include;

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Page 21

AMBASSADORSDr. Antony NattDr. Chris GillespieDave Chawner Faith Stubbins Emily Elson Georgie Lazzari Rebecca Kirkland VOLUNTEERS SUPPORT GROUPSAmelia HarrisBen Stigloe-McCombe Esther DarkJodie Kinsey Molly AlbonFaith Stubbins Natalie Kirkland Andi MorganLauren DonaghyManjit BhogalMonica Johnson Sam Raby Emily Elson STUDENT PLACEMENTSBethany Goodere Deborah Lea Eleanor Sole Faridah Musiimire Holly HopkinsKatie Buck Kerry Scott Lauren Lang Lucy ArrowsmithMegan WoodEmma Dickinson

Clinical Awareness Raising OfficerClinical Supervisor PatronYoung Person’s AmbassadorExpert by ExperienceExpert by ExperienceExpert by Experience

YP’s Group Support WorkerYP’s Group Support WorkerYP’s Group Support WorkerYP’s Group Support WorkerYP’s Group Support WorkerYP’s Group Support Worker/MentorYP’s Group Support Worker/Mentor

All Ages Group Support WorkerAll Ages Group Support WorkerAll Ages Group Support Worker All Ages Group Support Worker All Ages Group Support WorkerAll Ages Group Support Worker (L) University of DerbyUniversity of DerbyUniversity of DerbyUniversity of DerbyUniversity of DerbyUniversity of DerbyUniversity of DerbyUniversity of DerbyUniversity of DerbyUniversity of DerbyUniversity of Warwick

STAFFCathy ClearyNatalie Knutton Marc Thrasivoulou Amy HudsonLiz CottrellRose HibberdAntonia Lagou Sasha BipinRob Smith Amy TrolleyMaria Stejter Holly WhiteheadRob Dawes Maisie CropleyTimo FrankeAshton Marriott Sarah Buxton TRUSTEESFrank LordLisa WilsonKevin ParkinsonMark ThomasLiam Rhodes Kate SquiresCarolyn GilbyDr. Heike BartelSarah LoatesStephanie May  ACCOUNTANTMark Newey SESSIONAL WORKERSKevin ParkinsonAsif KhanDavid PetchLouise BellamyNatalie KnuttonLisa HorneElizabeth SeldenEleanor SoleLisa Wilson

Chief Executive OfficerSenior Clinical Responsible Officer/Counselling CoordinatorContracts and Grants ManagerClinical OfficerYoung Person's CoordinatorBefriending CoordinatorEDISS CoordinatorSupport WorkerAdministration/Support WorkerSupport WorkerSupport Worker Young Person's Support Worker (L)Operations Manager (L)EDISS Coordinator (L)EDISS Coordinator (L)Administration Support (L)Intensive Community SupportWorker (L)

Chair of TrusteesVice Chair and Safeguarding LeadStrategy and Quality StandardsCustomer Care and Lived ExperienceOnline Communications and MarketingOffline Communications and MarketingClinical and NursingResearch and AcademiaHuman Resources (L)Human Resources (L) Derby Community Accountancy Services Interim Operations ManagerCounsellor/PsychotherapistCounsellor/PsychotherapistCounsellor/PsychotherapistCounsellor/PsychotherapistSocial Media CoordinatorSocial Media Coordinator (L)Volunteer CoordinatorTrainer and Facilitator

STAFF AND VOLUNTEERS

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Page 22

EATING DISORDERS IN STUDENT SERVICES (EDISS) NOTTINGHAM

Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker Support Worker

EATING DISORDERS IN STUDENT SERVICES (EDISS) LOUGHBOROUGHLaura EvansEmer MaGeeKatie Carlisle Lily Glover Ella Cusack Madeline Davy Monica Sanghera Steffi Manzena Victoria Pilkington Xin Yen Goh Lianney Abraham Ross Lydia Sherlock Sara Bosley

Lead VolunteerGroup FacilitatorGroup FacilitatorGroup FacilitatorAwareness RaisingAwareness RaisingAwareness RaisingAwareness RaisingAwareness RaisingAwareness RaisingEDISS SupportEDISS SupportEDISS Support

Key(L) Left Organisation(M) Maternity Leave

Thank you for your

commitment,

enthusiasm and hard work,

Fir�� Ste�� ED

Alice BizimunguAmrita KaurAmy Victoria CollinsAndrea KretikovaBen JarmanChloe DuncanChris MorrisElena JasEmily AshmoreEmine MehmetFerne KilburnGiorgie AltomareHeather NindHeike BartelHolly RileyJessica RenewJordan HillKatherine HallKatrina WattsKinnerete LivneKirsty HuntLily JeffordLucy SchofieldMaryse Weston-ClarkeMorgon KoronisOlivia TaylorPaige EtheringtonPhoebe BarrRose MabbittSabina RandazzoSamantha FlanaganValentina AdolphZobia RashidZyanne Payas

Page 24: Annual Report 2018-2019...DE1 1DZ Independent Examiner Kevin Parkinson FCA Derby Community Accountancy Service Babington Lodge ... of my life, as I tr y tobalan ce my PhD with difficulties

Email: [email protected]: www.firststepsed.co.uk

Charity Number: 1121791