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Annual Report 2012—2013 Client Artwork—Art Expressions Group Our Mission Promoting the independence, health, recovery, and community integration of persons with mental health and/or addictions challenges through advocacy, education, and the provision of a broad range of community-based and housing support services. Annual General Meeting—October 30th, 2013

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Page 1: Annual Report 2012—2013 - Madison Community …madisoncs.org/.../11/Annual-Report-2012-to-2013-FINAL.pdfAnnual Report 2012—2013 Client Artwork—Art Expressions Group Our Mission

Annual Report 2012—2013 

Client Artwork—Art Expressions Group

Our Mission Promoting the independence, health, recovery, and community integration of persons with

mental health and/or addictions challenges through advocacy, education, and the provision of a broad range of community-based and housing support services.

Annual General Meeting—October 30th, 2013

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Sylvia McFall 1981 - 1982

Ronald Ballantyne 1982 - 1985

Kate Sikerbol 1985 - 1987

Catherine Kenny 1987 - 1989

Margaret Heinz 1989 - 1991

Phillip Carter 1991 - 1992

Nola Coulter 1993 - 1994

Wendy Fletcher 1994 - 1995

Michael Smyth 1995 - 1997

Leon Richardson 1997 - 1998

Barbara Kraker 1998 - 2001

Norman Hayman 2001 - 2002

Dino Melissa 2002 - 2004

Mario Nigro 2004 - 2010

Amanda DaCosta 2010 - 2011

Past Presidents

Life Members Ronald Ballantyne Elected May 24th, 1988

Michael Smyth Elected September 16th, 1998

Leon Richardson Elected December 13th, 2000

Client Artwork—Art Expressions Group

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Madison Community Services Annual General Meeting

October 30th, 2013

Agenda ................................................................................................................................... 4

Annual General Meeting Minutes, October 25th, 2012 ........................................................ 5

President’s Report .................................................................................................................. 11

Executive Director’s Report .................................................................................................. 13

Programs and Services Report ............................................................................................... 15

Finance Committee Report .................................................................................................... 18

Audited Financial statement 2012—2013 ............................................................................. 19

Board of Directors, 2012-2013 .............................................................................................. 24

Board of Directors, Proposed Slate, 2013-2014 .................................................................... 25

Board Candidate Biographies ................................................................................................ 26

Madison Staff ......................................................................................................................... 28

Committees ............................................................................................................................ 30

Thank You to Funders and Donors ........................................................................................ 31

Thank You to Our Partnerships and Collaborations .............................................................. 32

Client Artwork—Art Expressions Group

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36th Annual General Meeting Agenda October 30th, 2013

1. Welcome by the President

2. Appointment of the Meeting Secretary

3. Motion: AGM Voting

4. Declaration of Proper Constitution of Meeting

5. Approval of Agenda

6. Approval of Minutes of October 25th, 2012 Annual General Meeting

7. Presentation of Financial Statements and Approval of Auditor’s Report

8. Appointment of Auditor for 2013-2014

9. Report of the President

10. Report of the Executive Director

11. Election of the Board of Directors for 2013-2014

12. Special Mentions

13. Parting Gifts

14. Other Business

15. Meeting Adjournment

Madison Open House

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35th Annual General Meeting Minutes

October 25th, 2012

Members Present:

Wafaa Abaas, Huda Abdulrahman, Baidaa AlDalaimi, Nahad Al-Ethman, Abdulameer Almagedi, Hameed Azeez , Angela Browning, Sonia Carranza, Alba Castillo, Chris Chester, Peter Cloutier , Sonia DiPlacido , Lisa Ferries, Nihaya Flaifel, Jairo Forero, Francois Garneau, Deirdre Green , Khaleel Haddad, Mayyadah Hayyawi, Patricia Hadzalic, Frank Kachavos , Feryal Kazanshi, Johnny-Adnan Lawrence, Kirk Lumsden, Joanna Marfleet , Sandra Martinez, Maria Mayorga, Estrella Muayargas, Terry Nakatsu, Daniel Newman, Tsege Nigusse , Ene Paabo, Alan Parker, Carson Parrett, Rocio Ramirez, Alex Rothenberg, Betty Ryan, Uberlinda Sepulveda, Tania Serrentino, Lynda Solowinski, Afaf Tobya, Kathleen Treseder, Stephen Twu, Nessie Villaruel

Staff Members Present:

Dominic Allega, Melissa Banton, Zena Birhany, Kim Breland, Yvonne Brown, Michelle Gardner, Sandra Grant, Maha Majeed, Guadalupe Marquina-Rojo, Jeribelle Quicho, Safath Rahman, Tim Mt Pleasant, Kamalesh Visavadia, Carlos Wilson

Board of Directors Members Present:

Kelly Aizicowitz (President), Michael Bublavy (VP / Client Rep), Stephany Mandin (Secretary), Bill Walker, Andrew Chornenky, Adam Kirkham, Mario Nigro (Retiring Member).

Guests Present:

Alison Hunt (Director, Access1), Jan Lackstrom (Clinical Director, UHN), Todd Ross (Senior Consultant, Toronto Central LHIN), Jean Stevenson, Joy Connelly, Ken Edwards, John Loewen (Former E.D.), Garry Green (Former E.D.), Roslyn Brown (LPM), Jody Sperling (HR Director - ETC), Andrew Moor (President, ETC), Curtis Mokren (Settlement Officer, CIC)

Quorum: Declaration that quorum was achieved.

MOVED BY: Lynda Solowinski

SECONDED BY: Alan Parker

CARRIED: Yes

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1.0 Welcome by President

2.0 Appointment of Secretary

MOTION: To appoint Kim Breland as the recording secretary for the meeting.

MOVED BY: Kirk Lumsden

SECONDED BY: Sonia Carranza

CARRIED: Yes

3.0 Motion: To allow all clients present to be permitted to vote at this year’s AGM.

Wording: “All clients of Madison that are present are permitted to vote at this meeting”.

MOVED BY: Lynda Solowinski

SECONDED BY: Sonia DiPlacido

CARRIED: Yes

4.0 Declaration of Proper Constitution of Meeting

MOTION: To declare quorum for the AGM.

MOVED BY: Lynda Solowinski

SECONDED BY: Alan Parker

CARRIED: Yes

5.0 Approval of Agenda

MOTION: To approve the Agenda as presented in the AGM Package

MOVED BY: Terry Nakatsu

SECONDED BY: Estrella Muayargas

CARRIED: Yes

6.0 Approval of Minutes of the 34th Annual General Meeting 2011—2012

MOTION: To accept the minutes of Madison’s 34th AGM

MOVED BY: Andrew Chornenky

SECONDED BY: Stephany Mandin

CARRIED: Yes

Art Expressions Program

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7.0 Report of the President

Kelly expressed the Board’s thanks to former Executive Director, Garry Green, and welcomed the new Executive Director - Kamalesh Visavadia, and explained the process involved in selecting a new Executive Director. Kelly talked about the past year’s highlights including the new Strategic Plan, the continued sup-port of Equitable Trust, the growth of the CIC program, and the continued success of the CAMH partner-ship at 1011 Lansdowne. She referred to the 4% increase in spending on Community Mental Health that the provincial government has promised. Kelly noted that the theme of this year’s AGM was Aboriginal, in honour of the new Urban Aboriginal Youth Program that Madison is piloting with the Native Canadian Centre of Toronto and the Central Toronto CHC. She acknowledged departing Board member, Mario Ni-gro, and thanked him for his many years of service.

MOTION: To accept the President’s report as presented.

MOVED BY: Chris Chester

SECONDED BY: Lynda Solowinski

CARRIED: Yes

8.0 Report of the Executive Director

Kamalesh began his remarks by thanking the caterers for the wonderful meal, and welcoming everyone to the 35th AGM. Kamalesh thanked past ED Garry Green and mentioned the fundraising event of November 11 2011 that raised over $12,500, the 2011 Christmas party that was attended by over 100 people, the Is-land BBQ that had over 200 people including many CIC families, and the Geneva Park and Kinark trips that were quite different and both great. He gave kudos to the Social Recreation committee for planning so many great events. He spoke of the Strategic Plan, and how the key to its success was everyone’s partici-pation. He noted that we are partnering with Equitable Trust on a new Education Bursary program for cli-ents. Kamalesh thanked our other funders (Toronto Central LHIN, Ontario Ministry of Health, Toronto District School Board and Garry Green, Industry Canada, Citizenship and Immigration Canada, CAMH, Aurico Gold, and Equitable Trust. Kamalesh acknowledged two clients who passed away in the past year. He also recognized the success of Alan Parker who has had two paintings commissioned by CAMH, and Sonia DiPlacido’s book “Exaltations in Cadmium Red” which was published this year. He recognized Board members, Mario Nigro and Junie Facey, and our partners, Jan Lackstrom from the University

Question: There is a lot of information in the report about Craigleigh. How many houses does Madison have?

Response: Seven.

Comment: Madison could consider cost-saving and environmental ideas like giving people in houses bo-nuses for being thrifty with utilities, etc.

Response: We’re always interested in hearing good ideas like that.

Comment: Thanks to all of the Board and staff. Last month the Spanish group had an issue with a staff member; they talked to Kamalesh about their big issues and how they were not treated equally or like a person. Now they are seeing a better attitude.

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Question: Can we get the emergency pager back?

Response: We will examine the cost versus the frequency of need, and discuss it with the staff and the management team. We have heard a few clients that they miss it.

Comment: Thanks to Madison for your support and respect.

Question: How long does it take to paint a room?

Response: About three of four hours if you have three or four people working on it.

Question: How many education bursaries will be awarded?

Response: The $15,000 bursary budget will be divided among as many people as possible. We're looking forward to seeing your applications, and encourage everyone to apply.

Question: How do we apply?

Response: Fill out the application form; a committee made up of Madison people and Equitable Trust peo-ple will evaluate the applications. Each applicant will get a maximum of $1,500 each.

Question: What are the criteria?

Response: You have to be a Madison client, and the course you want to take has to benefit you, with edu-cation or skills development.

Question: Will there be any clients on the selection committee?

Response: Yes; we have to figure out how that will work.

Comment: Lynda had an experience at another agency that wasn’t fair with regard to the Bursary.

Response: We'll work to make it as fair a process as possible, and we’ll get advice form places that have done it successfully.

Question: Is the bursary a grant or a loan?

Response: It’s a grant, like a gift.

Response: The Bursary is for Madison clients only. Clients determine what they want to study, e.g. skills development – not just university or college.

Question: Is the Education Bursary for all clients? What does it cover?

Question: Can we use the bursaries for family members?

Response: Not at the moment, but was can talk to you about it

MOTION: To accept the Report of the Executive Director. MOVED BY: Tsege Negusse SECONDED BY: Sonya Carrenza CARRIED: Yes

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8.1 Remarks by Andrew Moor, President, Equitable Trust

Andrew remarked that Equitable Trust gets more from their relationship with Madison than we do from them; they help renovate our houses but bricks and mortar are only a tiny part of Madison. What makes the agency work is it’s people. It’s nice to meet the tenants and have barbecues. Yvonne Brown is an in-spiration of positive attitude. ETC’s employees are young and they are learning how to give to their community, and they will be there to support Madison throughout the years to come.

9.0 Finance Committee Report

Kelly Aizicowitz, Board President, introduced auditor Doug Holt, who presented the Financial State-ments.

10.0 Presentation of Financial Statements and Approval of Auditor’s Report

Auditor’s report: the actual audit report is not in your handouts. It verifies that the auditors found no problems with the financial statements. The biggest expenses were salaries, then buildings, then supplies and equipment. There was $50,000 more income and expenditures than in 2010-2011. Madison has a surplus of $40,000 income over expenses. There is $627,000 of combined Retained Earnings, $432,000 of which is in the General Program (Agency) fund.

Question: We revisited the previous question about Craigleigh being identified separately –

Response: This is because we own that property. Kamalesh will sit down and discuss this with the indi-vidual at a later date.

Question: Why are the full statements not included in our packages?

Response: We’ve never done that because they’re so long, but they are not secret and are available to those who wish to review them and put them on our website. A copy of the Audited Finan-cial Statements was provided to the questioner.

MOTION: To accept the Financial Statements and Auditor’s Report as presented.

MOVED BY: Andrew Chornensky

SECONDED BY: Bill Walker

CARRIED: Yes

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11.0 Appointment of Auditor for the 2012-2013 fiscal year

MOTION: To appoint Hillbourn Ellis Grant as Auditing Firm for 2012/2013 Fiscal Year.

MOVED BY: Stephany Mandin SECONDED BY: Tsege Nigusse CARRIED: Yes

12.0 Election of the Board of Directors 2012-2013

MOTION: To accept the new Slate of Directors as presented. MOVED BY: Lynda Solowinski SECONDED BY: Tania Sorrentino CARRIED: Yes

13.0 Special Mentions

Departing Board member, Mario Nigro, was recognized for his many years of service and presented with a gift.

Garry Green, who had left the position of Executive Director during the year, was recognized and thanked with a gift to be forwarded to him on behalf of the agency.

Manuel Minero was rewarded with an extra day of vacation in recognition of his 15 years of service to Madison as a Case Manager.

14.0 Meeting Adjournment

MOTION: To adjourn the 35th Annual General Meeting MOVED BY: Tania Serrentino SECONDED BY: Tsege Nigusse CARRIED: Yes

35th AGM 2013

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President’s Report

New Leadership at Madison Community Services Madison Community Services has continued to grow and thrive this year. While we bid adieu to the members of our senior management team, we have been lucky to welcome some familiar faces back to the organization and into different roles. Many of you know Jean Stevenson, as she led the development of our strategic plan a year ago. As the Board of Directors was looking for an Interim Executive Director, Jean’s knowledge of Madison and the mental health sector proved to be a very valuable asset. Jean brings a consultative approach to the agency and has been working hard to ensure our clients are receiving service that is second to none! We’re happy to have Jean with us in 2014. Safath Rahman is a familiar face to all of you, as he’s played a role in supporting the senior management team over the last number of years. The Board was pleased that Safath has taken on additional finance and human resources responsibilities. His “can-do” attitude will serve the Madison well, and we look forward to continuing to work with him. The Board is eager to support Jean, Safath and all of our great staff over the next year. We also look for-ward to the appointment of a Program Manager. A New Home Madison found a new home this year! A lot of work went into looking for a new space that meets the needs of our growing agency. A committee of staff, clients, and board members toured a number of availa-ble offices in the city to find a location that provides clients with more space for social-recreational activi-ties as well as for meetings with their case managers; our staff with an expanded footprint in which to work; and is easy to get to for all. Our new space at 201 Dundas Street West, right by St Patrick subway station, has met our needs, and we are very happy to be sharing it with the good people of Community Resource Connections of Toronto. If you haven’t come by the new office yet, we urge you to stop by and say hello! Supporting our Clients With the invaluable support of Equitable Bank, Madison was able to create a Bursary Program for our cli-ents. Equitable Bank has donated $30,000 dollars over the last number of years so our clients have the op-portunity to further their educational studies. We have put in place an application process for clients to ac-cess this funding, and the dedicated members of our Bursary Committee review and approve applications as they are received. I want to congratulate all of our clients who have accessed this funding, and furthered their educational studies. Your perseverance and hard work is nothing short of amazing, and the Board looks forward to continuing to provide this type of support.

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Thanking Equitable Bank Equitable Bank continues to be an amazing partner for Madison. On top of the $30,000 that they donated for the Bursary Program, they have provided $15,000 in funding for our capital projects and most recently provided $15,000 for our Arts Expression program. We can’t thank Equitable enough for all of their sup-port, and I urge us all to give them a big round of applause! I know many of you were eager to see the Arts Expression Group program get started again, and this boost from Equitable Bank will help us do just that. The Board looks forward to seeing your artwork and hear-ing about the projects that you’re all working on. Thanking Madison’s Board I’d like to take the opportunity to thank our Board of Directors for their support, time and effort on behalf of Madison. The last year has not been without its challenges, and everyone has had an “all hands on deck” approach to our work. We all look forward to continuing with the implementation of our strategic plan, and working with clients, staff and our stakeholders to bring Madison into its next chapter. I’d also like to take this opportunity to announce that while I will remain Chair for one more year, I do plan on leaving the Board after that. It’s been a great pleasure for me to serve on Madison’s Board for the past 6 years, and I know I’ll be leaving the organization in good hands as we transition to a new generation of leadership. Respectfully submitted, Kelly Aizicowitz Board Chair

Client Artwork—Art Expressions Group

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Executive Director’s Report “Following the Roadmap of Madison’s 5-Year Strategic Plan as a Team” In the summer and fall of 2012 I was engaged (together with my associate, Joy Connelly) by Madison Community Services to plan and conduct a strategic planning process and de-velop the 5-year strategic plan (for 2013-2018). In the course of carrying out the compre-hensive stakeholder consultations, I learned a lot about and came to greatly admire Madi-son’s pioneering history in supportive housing; it’s excellent case management, housing and other programs; as well as the wonderful clients, staff, and board members who make up the Madison family. Given that experience I was thrilled to be asked by the board to be Madison’s interim Executive Director in Ju-ly, 2013 and pleased to continue in the position throughout 2014. Due to my involvement with the development of Madison’s strategic plan, it feels appropriate to use this Annual Report as an opportunity to highlight just a few of the key initiatives which were undertaken in 2012-2013 – working as a team and using our strategic di-rections and priorities as our roadmap. Strategic Priority: Enhance and, where funding permits, expand programs that promote connection, engagement, and recovery A new and exciting program at Madison is the Equitable Bank Bursary Fund. The Fund was first launched in 2012-2013 and Equitable has generously provided the funding for a second year in 2013-2014. The positive effect of this program on the progress of our clients’ recovery is enormous. To date 14 clients have received bursary funds to pursue learning in a wide range of areas including jewellery making, sewing, yoga instructor training, interior design; sociology courses at the U of T and an Addictions Studies Certificate Program at Cen-tennial. As always, great thanks go to Equitable for its strong commitment to support Madison and its clients. Our Citizenship and Immigration Canada (CIC) funded RISE program – which supports newcomers who have experienced trauma in their home country and provide clients assistance in adapting and becoming oriented to Canadian society- was successful in obtaining additional CIC funding to expand its staffing and is now able to provide services to Farsi and Arabic speaking clients. Our Art Expression Group, which Madison had been offering as an extremely successful program since 2010 has been re-launched – again thanks to generous funding from Equitable Bank. In addition to these new and expanded programs, we continue to offer a full monthly schedule of social-recreational programs as opportunities to help clients break out of isolation, socialize, learn, create and have fun. Strategic Priority: Maintain and enhance a high level of client participation and engagement as a client-centred organization Madison has always been a client-centred agency since it began. Madison continues to have two client repre-sentatives on the Board of Directors. We have a client training and transitional employment program in which, we have expanded the number of clients who are receptionists at Madison’s office and clients continue to do landscaping at Madison supportive houses. More clients are getting involved with Madison committees and the planning for social-recreation events.

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A special Town Hall Meeting was held in 2012 with clients to get their valuable input into the develop-ment of the strategic plan. The Town Hall Meeting was an opportunity for our clients to affirm the im-portance of the case management, housing and social-recreational programs Madison provides to them, as well as to make suggestions for improvements in the coming years. Madison is committed to continuously building on that input and to providing more opportunities to hear the voices of our clients. Strategic Priority: Strengthen existing, and pursue new partnerships and collaborations that increase service quality and efficiency Since its inception in 1981, Madison has been progressively developing and strengthening numerous part-nerships with other agencies and organizations such as: CAMH; UHN; COSTI; the Local Immigration Partnership; St. Clare MultiFaith Housing; Mainstay; and Fred Victor Centre. A new partnership was created this year with the re-location and the sharing of our new office space with Community Resources Connections Toronto (CRCT). Another new partnership has been made with Eden Community Homes which is leasing its VanDuzer Art Studio to Madison’s Art Expression Group at a re-duced rate and in return Madison has made its weekly art sessions open to Eden’s clients and the broader community. In the years to come, Madison will continue to actively seek out new partnerships and collabo-rations that will increase our service quality and efficiency on behalf of our current and future clients. Strategic Priority: Increase Madison’s profile and play an active leadership role in the mental health, addictions and supportive housing sectors In 2012-2013, Madison significantly increased its involvement in the mental health, addictions and sup-portive housing sectors by participating more actively in sector groups such as: the Toronto Central LHIN Community Mental Health and Addictions Sector Table; the Toronto Mental Health and Addictions Sup-portive Housing Network; the CAMH Alternative Level of Care (ALC) High-Support Advisory Commit-tee; the Local Immigration Partnership Council; the Ontario Non-Profit Housing Association (ONPHA) Supportive Housing Committee; and the Mid-East Toronto Health Link. Our commitment to contribute to the activities of these and other sector groups will continue during this time of rapid change and transition in the sector and the need to work together collaboratively for our common goals. These are just a few highlights of our progress to date in following the directions and priorities set out in our 5-year strategic plan. An impressive amount has been accomplished in just the first year of the 2013-2018 plan. I am honoured and excited about being part of the journey of moving forward into the plan’s second year of 2014. I’d like to take this opportunity to thank the amazing Madison staff. The dedication, commitment, and pro-fessionalism that they devote to their work with our clients is truly impressive and inspiring. I also want to particularly thank the staff, the board and our clients for the tremendous amount of support that has been provided to me in taking on my role as an interim Executive Director. The power and beauty of team-work, mutual support and ‘pitching in when needed’ has been taken to new heights in the last four months at Madison and I look forward to more of the same for the rest of 2013 and into 2014. Jean Stevenson Executive Director

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Madison’s Programs and Services

Although Madison is a relatively small agency compared to others in the mental health and addictions sec-tor, our impact in supporting our clients in their journey to recovery through our wide range of programs and services is large and significant. With the support of our funders and in collaboration with our partners, in 2012 -2013 Madison continued to provide a broad array of effective programs and services to our clients.

Toronto Central LHIN Funded Case Management Services

Madison provides comprehensive recovery-based case management services to over 350 clients with com-plex mental health and addictions challenges from diverse backgrounds. Although Madison serves a wide range of individuals, we have honed our expertise to meet gaps in the mental health system, such as ser-vices to newcomers, to Spanish speaking clients and to clients who require high support.

Supportive Housing

In 1983, Madison was one of the first agencies to provide supportive housing to clients experiencing men-tal health and addictions challenges as well as homelessness. Madison now operates seven homes, which provide congregate living in a supportive housing setting to 46 of our clients at seven locations. Two of the houses Madison own, three are leased through a partnership with Toronto Community Housing (TCH) and two are leased directly from the City of Toronto. In addition, Madison has partnerships with Mainstay Housing, St Clare’s Multifaith Housing, and UHN, which gives Madison the opportunity to offer bachelors and one bedroom units (a total of 36 units) to clients who require medium support and prefer to live inde-pendently.

“My worker is always there to help me in any situation.” “Workers are very friendly, kind and dedicated in helping us obtain our individual goals – and often go out of their way to encourage, support and help us achieve our goals.” ~ Madison clients

“I like having my own place.” “Good to be out of the institutional setting.” “No cameras on me – I have privacy.” “I had a place to recover.” ~Madison clients

Client Artwork—Art Expressions Group

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CAMH/ LPM/ Madison High Support Housing Collaboration

In collaboration with CAMH and LPM (a private landlord) 20 subsidized bachelor apartments are available to CAMH clients who are making their transition from hospital to independent living. With the support of LPM, Madison has established a community centre in the building for the clients of this partnership and provides a wide range of programs including: a daily lunch program/cooking lessons; computer lessons, yoga and exercise programs, nutrition, budgeting and personal finances management.

CAMH Mood and Anxiety Program Partnership

Through this partnership Madison provides case management services to clients of CAMH’s Mood and Anxiety program and in return CAMH provides our case managers with specialized training.

Spanish Groups

Madison offers two special programs to our Spanish-speaking clients. Every week our Spanish-speaking staff members facilitate a group session for socialization, developing English language and life skills activ-ities; as well as another group session to support our clients with addictions. These programs were devel-oped to address the lack of such supports offered to the Spanish-speaking population who suffer from men-tal health and addictions challenges.

CIC – RISE Program

In partnership with and funding from Citizen and Immigration Canada (CIC), Madison has developed and expanded its RISE program. RISE provides a range of community-based, holistic services to address men-tal health and settlement challenges for newcomers, such as one-on-one case management, group orienta-tion sessions, peer support and social activities. Working in partnership with and referrals from COSTI Im-migrant Services, Thorncliffe Neighbourhood Office, and Working Women, Madison’s RISE program is designed to support a positive settlement experience that promotes independence, health, recovery and a sense of belonging in Canada. Both the clients and the staff members of the RISE program come from di-verse backgrounds and immigration experiences. Our staff members offer services in English, Arabic, Far-si and Amharic.

“Madison’s rise program helps us socialize and experience Canada, improve our language – helps us be more confident.” ~ Madison clients

“Life would be a definite grind without it. It’s been very helpful” “It’s good to know it’s there just in case” “Place to meet friends be they staff or peers. It helps relieve stress” “It’s comforting to know that there are such supports available” “Wonderful experience, saviour for me 293 times” “It’s very good…good people and good service” ~Madison Clients

“The Hispanic group is very important for me because I feel support and mainly because I do not feel se-cluded.” ~Madison Client

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Social/Recreation Program

Madison has carved out a special niche as a mental health and addictions agency that provides its clients with a wide range of social and recreational activities. Madison is committed to maintaining and expanding this program because it has been proven that such activities play a large role in the recovery journey of our clients through providing opportunities to break out of isolation, socialize, develop a community of friends, learn new skills, and improve their overall life experience. In 2012-2013 some of our social/events includ-ed a 3 day out of town camping trip; a multitude of city outings (e.g. a BBQ at Toronto Island, the CNE, the AGO, the ROM, a Blue Jay baseball game, plays and concerts), and holiday lunches.

Equitable Bank Bursary Program

With the generous funding provided by Equitable Bank, the Bursary Program is proving to be extremely successful. The goal of the program is to provide our clients with the necessary funds to pursue learning through formal education or life skills training. The joy on the faces of clients whose application has been approved and their letters about the numerous positive effects the learning experience has had on their lives is testimony to the power of this program.

Art Expression Group Program

Madison’s Art Expression group program is a multicultural expressive art-based support group for our cli-ents. The Art Expression program works from within the mental health Recovery model principles to pro-vide clients with meaningful opportunities to socialize, develop important life skills, build community and engage in a healing creative process.

“Social activities build emotional intelligence... the ability to get along with people and deal with conflict. People with mental health challenges are almost always isolated. We can’t afford to go to events. Madi-son’s group activities bring us together.” ~ Madison clients

“I want to thank you from the bottom of my heart for the funds you have provided to me so that I can take an Interior Design program course. This course will help me to put my life back on track. Decorating, design and art are all a huge part of who I am and it’s my expression to the world. It helps me to health through all the struggles that I have had through my mental health issues. I am looking forward to and am excited about my future, which I have not felt in many years." ~ Madison client

The Art Program is very important for me. While I am painting, I can focus on the work and I get distract-ed from the thoughts that are tormenting my life. I feel like a little girl and I am able to express myself through the paint, the color, and ideas. Thanks to Madison for helping me in my recovery process. ~ Madison Client

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Finance Committee Report 2012—2013

The committee met regularly to review Madison’s financial statements to ensure their accuracy, complete-ness, and compliance with generally accepted accounting principles. We are also continually reviewing the internal controls of Madison to ensure that all of its assets are safeguarded and that maximum benefit is being received from those assets. I would like to thank my fellow committee member Bill Walker as well as Jean Stevenson and Safath Rahman, for their commitment and dedication to this committee and Madi-son. Respectfully Submitted, Stephanie Price Chairperson Finance Committee

2012—2013 Expense Breakdown

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Madison Community Services

Audited Financial Statements 2012—2013

Statement of Financial Position

Statement of Revenues and Expenses

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2012—2013 Board of Directors

Kelly Aizicowitz President

Michael Bublavy Vice-President

Stephanie Price Treasurer

Stephany Mandin Secretary

Adam Kirkman

Adrienne Magennis

Andrew Chornenky

Bill Walker

Client Artwork—Art Expressions Group

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2013—2014 Board of Directors

Proposed Slate

Kelly Aizicowitz President

Michael Bublavy Vice-President

Stephanie Price Treasurer

Stephany Mandin Secretary

Adam Kirkman

Adrienne Magennis

Andrew Chornenky

Bill Walker

Client Artwork—Art Expressions Group

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Board Candidate Biographies 2013—2014

Kelly Aizicowitz

Kelly is a Government Relations Consultant with Strategy Corp Inc, where she works on behalf of a num-ber of health care related clients. She has extensive experience in provincial politics, having worked in the Office of the Premier, Minister of Culture and Minister of Education's offices. Kelly is active in her com-munity, having played a role in Peace by PEACE, a not-for-profit conflict resolution program and provid-ing advisory services to the Toronto Fringe Festival.

Michael Bublavy

Michael has been part of Madison Community Services since 1992. He has volunteered with the organiza-tion as a board member since March 2009. Michael brings his past experience as well as diverse communi-ty experiences to M.C.S. In his current role he hopes to help direct the agency in it's many future endeav-ors.

Stephanie Price

Stephanie has worked in capital markets for the past ten years. Currently, she is a research analyst in the equity research group at CIBC World Markets, where she focuses on the software and business services sectors. Stephanie has a Masters degree in Business Administration , a Chartered Financial Analyst designation and an undergraduate degree in Business from Wilfred Laurier University. She has chaired Madison’s Finance Committee for the past several years.

Stephany Mandin

Stephany is a litigation lawyer and a partner of Goldman Hine LLP, a downtown Toronto law firm. Invest-ed in social justice, Stephany has extensive experience in the areas of human rights, residential tenancy and administrative law and has written articles for various journals and publications. In addition to her law de-gree, Stephany also has her Masters degree in socio-legal studies with a focus on economic rights, discrimi-nation and marginalization. Stephany joined Madison’s board of directors in 2010 and looks forward to many more years with the agency.

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Adam Kirkham

Adam is the Manager of Sponsorship Marketing with the Hot Docs Canadian International Documentary Festival - North America’s largest documentary festival, conference and market. He has extensive experi-ence working on various special events and community engagement projects including work with the To-ronto Fringe Festival, Toronto International Film Festival, Sundance Festival (USA) and Abu Dhabi Film Festival (UAE). Adam also provides volunteer services for emerging artists & entrepreneurs.

Adrienne Magennis

Adrienne is a client of Madison and served on the Board for several years. She sits on several Boards for Non-Profit Organizations within the community. She has served on committees at CAMH. Her overall in-terest is to develop her skills and work with organizations to improve Housing and Support Services within Toronto. Her goal is also to enhance the lives of all people living with mental illness.

Andrew Chornenky

Andrew Chornenky is a media relations professional currently working with Scotiabank. Formerly he was the Press Secretary for the Ontario Finance Minister and had worked at Queen’s Park for a number of years following the completion of his degree at the University of Calgary. Since 2010, Andrew has been involved with Madison helping with our 30th Anniversary Committee com-munications strategy.

Bill Walker

Bill comes to the Board of Directors with a lifetime of experience in Banking. He brings Board experience as Treasurer for West Toronto Support Services (WTSS) (6 years) and Vice President of The Ontario Com-munity Support Association (4 years). Bill has also volunteered with The Canadian Cancer Society and delivered food for Meals on Wheels. He is an avid golfer and active reader who loves to travel. Bill has volunteered his time with Madison by working on Madison’s three property Renovation Programs along side the staff of Equitable Bank and has visited all of Madison’s Properties with the exception of Craigleigh. Bill believes in the work that Madison Community Services does and looks forward continu-ing to be an active member of the Board of Directors.

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Current Staff

Jean Stevenson Executive Director

Safath Rahman Manager, Finance and Human Resources

Management

LHIN Case Management

Alexis Tseng Mental Health Recovery Worker

Charles Kabowei Mental Health Recovery Worker

David Quintero Mental Health Recovery Worker*

Domenic Allega Mental Health Recovery Worker

Guadalupe Marquina Mental Health Recovery Worker

Katherine Malkovsky Mental Health Recovery Worker*

Manuel Minero Mental Health Recovery Worker

Melissa Banton Mental Health Recovery Worker

Melody Wootton Mental Health Recovery Worker*

Michele Gardner Mental Health Recovery Worker

Noemy Donan Mental Health Recovery Worker

Sabrina Persaud Mental Health Recovery Worker

Sandra Grant Mental Health Recovery Worker

Sandra Russell Mental Health Recovery Worker

Yvonne Brown Mental Health Recovery Worker

Courtney Evers Mental Health Recovery Worker

Chama Pinzya Mental Health Recovery Worker

*Leave of Absence

Staff Appreciation Day Art In the Park

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CAMH/LPM/Madison—Supportive Housing

Jenna Stein Full-time Engagement and Support Worker

Mark Bacit Full-time Engagement and Support Worker

Michael Holker Full-time Engagement and Support Worker

Ben Jacob Part-time Engagement and Support Worker

Erick Minero Part-time Engagement and Support Worker

Peter Kleto Part-time Engagement and Support Worker

Kitty   Chai Relief Staff

Simin Mehrpour Relief Staff

CIC—RISE

Jeribelle Quicho Mental Health Recovery Worker

Maha Majeed Workshop Facilitator/Peer Support Worker

Solmaz Khoujini Mental Health Recovery Worker

Zena Birhany Mental Health Recovery Worker

Current Staff

Madison Client Thanksgiving Lunch 2013

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Current Committees and Work Groups

Board Finance Committee

Stephanie Price Jean Stevenson Safath Rahman Bill Walker

Board Executive Committee

Kelly Aizicowitz Michael Bublavy Stephany Mandin Stephanie Price

Joint Health and Safety Committee

Sandra Grant Manuel Minero

Social/Recreation Committee

Courtney Evers Adrienne Magennis Michele Gardener Noemy Donan

Sabrina Persaud Laurie Stevenson Guadalupe Marquina Yvonne Brown

Chama Pinzya

Communications & Fundraising Committee

Kelly Aizicowitz Adam Kirkham Andrew Chornenky

Equitable Bank Bursary Fund Committee

Bill Walker Stephany Mandin Jean Stevenson Michele Gardener

Sandra Grant

Trip to Jackson’s Point 2013

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Thank You!

Madison Community Services is pleased to acknowledge the following funders, donors and community partners. Without the support of those listed below and others, we would not be able to serve our clients in the way that we do.

Funders and Donors Thank you!

Funding for Madison Community Services has been provided by the Toronto Central Local Health Inte-gration Network (LHIN).

Madison receives funding for the RISE program through Citizenship and Immigration Canada.

For the RSI & Rent Supplement Programs

We thank Equitable Bank for its generous donations to support renovations to our housing properties, to support the client bursary fund, and Madison’s Art Expression Group.

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Partnerships and Collaborations

Madison thanks Eden Community Homes for the use of the VanDuzer Art Studio

Lansdowne Property Management

Thank You!