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Introduction• Mandate• Structure• Council regulatory projects• Operations
– Licensing– Markets and Competition– Engineering & technology– Consumer Affairs– Legal & CCC– Communications &International Relations– Human Resources– Administration– Information technology & services– Finance
Structure
• Chairperson• Council -7• CEO• General Managers -9• Senior Managers – 15• Managers – 39• General Staff 261
TOTAL STAFF : 335
5
ICASAMandate
Strategy 2009 - 2012
Liberalisation
Develop Integrated ICASA Implementation Plan
Strategic Goals
Plan Project Resourcing & Governance
Engage Stakeholders and Implement Plan
ICASA Corporate Scorecard & Measurements
RegulatoryCertainty
StrategicAlignment
ServiceDelivery
Business Intelligence
Operational Goals
Council Regulatory Projects
• Licensing : Major accomplishment
• Licence Conversion – 96 Class Community
– 3 Class Low Power Sound Broadcasting
– 1 Class Community TV
– 13 Individual Commercial Sound Broadcasting
– 1 Individual Subscription Broadcasting
– 1 Individual Commercial Free to Air
– 3 Individual Public Broadcasting
– 18 Public Sound
– 534 Individual ECS &ECNS
– Spectrum licences
Licensing : Published Regulations
• Licence fees
• Licensing process and procedures
• Licence exemptions
• SAPO licence
Markets and competition
• Regulations– Development of a competition framework– Development of Must Carry Regulations (Subscription services)– Universal Service & Access Fund– Digital Migration– National Elections regulations– Draft Advertising regulations– Unreserved Postal Services
Engineering and Technology
Regulations
• Draft Radio Frequency Plan• Radio Frequency Identification regulations• Findings document on High Demand
Frequencies• Draft Terrestrial Broadcasting Frequency Plan
Consumer Affairs
Regulations
• End User Subscribers Service Charter
• Regulation on conveyance of mail
• E-rate
• 112 Emergency
Operations
Licensing :
Licensing of USALS : 25 licences
Trial licences for Digital Migration
Registration of Courier Companies in the unreserved postal services
Compliance
Monitoring in all provinces
Customer care standards
Postal Delivery point rollouts
Postal infrastructure roll-out
Operations(cont...)
Competition and market analysis
Filed 36 Interconnection agreements
Economic Analysis
Telkom tariff regime
Postal tariff regime
COA/CAM
Processed Numbering Applications
Discussion paper on def of Universal service & access
Postal market study
Engineering and Technology
• Radio Frequency spectrum management
• Radio frequency spectrum licensing
• Processed 6089 new applications
• Processed 39658 renewals
• 2053 new type approval applications of which 1826 were licensed and renewed 1411
Consumer Affairs
• Processed 2155 complaints (incl. billing, faulty handsets, no. portability, postal)
• Conducted public education and awareness road shows
• Est. of consumer representative forum
• Monitoring of Consumer protection regulations
Legal Division
• Litigations on non-regulatory matters (1)• Litigations on labour matters (2)• Litigation regulatory matters (13)
Communications and International relations
• International Telecommunications Union• Universal Postal UnionPU• PAPU• CRASA• SAPRA• SABA• Assoc of African Regulators
ADMINISTRATION
• Developed administration Business Processes
– Registry
– Security & Access Control
– Asset Management– Record & Document Management
HUMAN RESOURCES
• Total staff: 335 with – 57% Males, 84 PDI, 6 Differently-abled
• Filled 58 out of 59 vacancies
• Revised Employee relations policies– Overtime– Remuneration– Employee Studies Assistance Scheme– Disciplinary code and procedures
INFORMATION &TECHNOLOGY
• Implemented Mimecast email management service (security & corporate identity)
• Implemented firepass remote access • Provided IT infrastructure for training room• Updated a DATA Recovery Plan• Implemented and Asset Tracking system for
computers• Established a Rightfax solution
FINANCE, RISK & AUDIT
• Total budget: 247 million
• No qualified report from Auditor General
• Corrective Action: internal controls– An internal audit function has been set-up
to co-ordinate operational and financial units