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2007annual report
Annual report photography taken at: Benedictine Health Center of Minneapolis, Minn. Cerenity Care Center on Humboldt, St. Paul, Minn.
blest are you, god our creator. you called us forth in your image and endowed us with honor and dignity.may we nurture an attitude of respect for people, places and things.may we humbly foster mindfulness of your presence among us, especially in the poor and vulnerable.may saint benedict be our model for advancing the ministrywith an attitude of respect.we ask this through christ our lord.
prayer
amen.
�
Dear Friends:
Respect is a value taught to the very young and treasured by all as we age. Its importance is woven throughout the Gospel. 1 Peter �:17 specifically calls us all to show proper Respect to everyone. The Rule of Saint Benedict also places great importance on the value of Respect — on how it builds self worth, creates harmonious living and serves as an important guide to positive actions. For those within the Benedictine Health System, the Core Value of Respect is a daily guide for all interactions — with those we serve, with other employees and with the world around us. Throughout �007, the Benedictine Health System has raised awareness of Respect and how it creates a force that binds all together, empowered by Christ, so that the Core Values can live in the very bones of our souls and allow people to experience them. We, the Sisters of St. Scholastica Monastery, express a gratitude, deeper than beautiful Lake Superior and broader than its waters, to all who carry on the Benedictine health care ministry. Each person within BHS — employee, physician, trustee or volunteer — nurtures the legacy and health care ministry that has been entrusted to us. We are thankful for the many courageous men and women who carry this ministry forward as part of the Benedictine Health System.
With grateful and fervent prayer,
Sister Lois Eckes, OSB Prioress, St. Scholastica Monastery
letter from the prioress
Sister Lois Eckes, OSB
�
letter from the ceo and board chairDear Members of our Benedictine Health System Community: We are pleased to share with you our accomplishments, highlights and stories from this past year. Taking the Core Value of Respect as our theme, we encourage you to spend a few minutes contemplating the complexity of this Core Value and what it means to us at the Benedictine Health System. We believe that Respect is more than just a word, and that it is demonstrated through our actions in honoring and acknowledging an individual’s needs, differences and spirituality. We want, through Respect, to effect a culture that raises the community standard for how we treat each other. This year’s annual report depicts many examples of Respect in action, from the very personal stories of residents and employees who experienced Respect in trying situations, to examples of BHS Participating Organizations reaching out to their local communities in times of both immediate and long-term need. From raising funds to help employees affected by unexpected tragedy, to the simple act of reaching out to an individual and listening with the ear of our heart, the Core Value of Respect is brought to life across BHS. We extend our sincere thank you to all within and connected to the Benedictine Health System — staff, physicians, volunteers and friends — for your support of our commitment to Respect for all while fulfilling the Benedictine health care ministry.
Sincerely,
Dale M. Thompson, President/CEO Mary Frances Skala, JD, Board Chair Benedictine Health System Benedictine Health System
Dale M. Thompson, President/CEO
Mary Frances Skala, JD, Board Chair
�
BHS continues to make significant progress in its quality and performance excellence efforts. Using the Malcolm Baldrige National Quality Program criteria, the System improved its processes in the areas of leadership, planning, customers and markets, measurement, workforce, process management and results. BHS submitted the full and complete Malcolm Baldrige application in the health care category for review and evaluation by the Minnesota Council for Quality. A full report containing strengths and opportunities for improvement is expected by the end of the year.
Three BHS facilities, Mount Carmel, Milwaukee, Wis.; St. Mary’s Care Center, Winsted, Minn.; and Villa St. Vincent, Crookston, Minn., were three of only 1� U.S. organizations to receive American Health Care Association Step II awards. These awards, patterned after the Malcolm Baldrige National Quality Award, recognize an organization’s commitment to continuous quality improvement.
Every other year, BHS administers our employee Mission and Values Survey to gain knowledge regarding perceptions of the organization, job satisfaction and other considerations. This year, we received a stunning 88 percent response rate, with 8,178 employees participating. Ninety-four percent of our staff members stated they understand the BHS Mission and Core Values, and 90 percent like the work they do.
St. Joseph’s Medical Center, Brainerd, Minn., developed a partnership with Brainerd Medical Center, a 50-physician, multi-specialty group practice, to create an integrated health system called Brainerd Lakes Integrated Health System. This new system enhances services and benefits residents of this growing area of Minnesota.
St. Gertrude’s Health and Rehabilitation Center, Shakopee, Minn., and St. Benedict’s Health Center, Dickinson, N.D., received the first official Benedictine Living Community designations. These organizations earned this honor by meeting specific criteria, including the physical environment, staff competence, quality improvement and fulfillment of the BHS Mission and Values.
We continue to build and improve our facilities. New chapels were dedicated at St. Brigid’s at Hi-Park, Red Wing, Minn., and at Madonna Towers of Rochester, Minn. In February �007, the new Benedictine Living Community of St. Peter, Minn., opened, and in June �007, the Benedictine Health Center, Duluth, Minn., began construction on a new memory care unit.
inspired by the benedictine health
system core values of hospitality,
stewardship, respect and justice,
our ongoing goal is to advance the
ministry to best serve our patients,
residents and communities. following
are selected accomplishments from
our fiscal year ending june 30, 2001:
year in review
5
New construction was not the only addition to BHS this year. In March �007, St. Benedict’s Family Medical Center, Jerome, Idaho, a �5-bed critical-access hospital with an attached �0-bed long-term care facility, joined the System. Technical improvements are important when serving our patients and residents. Our System-wide Matrix computer software implementation, which began in April �00�, was completed in October �006. Fifty of our independent housing, assisted-living and skilled-nursing facilities now use this important tool. A major System-wide customer service training initiative took place this year. We trained 99 percent of our employees on customer service behaviors and activities based on our Core Values of Hospitality, Stewardship, Respect and Justice. Assisting us with our objective of exploring our heritage and calling as a health care ministry, St. Scholastica Monastery Prioress Sister Lois Eckes presented a four-part series consisting of topics on leadership formation, sponsorship and the Benedictine charisms to BHS senior staff. We also created a new position of senior consultant to coordinate the System’s efforts in spiritual care throughout the organization.
The revitalized Benedictine Health System Foundation continues to make major progress with the creation of System-wide programs and an increase in contributions to the Associate Foundations. The first employee fundraising effort titled “We Believe,” raised over $��8,000 in its first year. Many of our Associated Foundations also received major gifts.
Finally, discussions began in 2007 to explore the best models for positioning
our long-term care services and acute care delivery. We look forward to these
ongoing conversations and how the resulting redefinition of BHS will continue
the health care mission of the Sisters of St. Scholastica Monastery in the future.
board of directorsmary frances skala, jd, chairsister martha bechtold, osbrichard blairsister mary odile cahoon, osbdan davissister lois eckes, osbsister kathleen hofer, osbsr. beverly horn, osb, vice-chairjanet mohrrobert niedringhaus, mdterry scott
dale thompson, ceo
Treat everyone among us with
the highest regard and honor.
8
core valueshospitality
Creating a climate that promotes a sense of community while valuing the uniqueness of the individual. Listening and responding sensitively to all. Extending warmth and acceptance to each other and to all we serve. Creating a welcoming atmosphere personally and organizationally. Welcoming new ideas and being open to change.
stewardship
Utilizing human resources responsibly. Providing wise and respectful use of all material and monetary resources. Promoting conservation of resources and energy.
respect
Cherishing and promoting the worth of all human life. Treating every person with dignity and reverence. Honoring and supporting the spirituality of each person. Valuing the dignity of all work. Promoting participation of all persons in the decisions affecting their lives.
justice
Advocating policies for the poor and powerless. Maintaining respectful working relationships. Eliminating prejudice in ourselves and in organizational policies. Promoting open and fair decision-making based on valid and sufficient information. Striving to develop a global vision personally and organizationally.
missionThe Benedictine Health System, a Catholic health care organization entrusted with furthering the health care mission of the Benedictine Sisters of Duluth, Minnesota, provides a spectrum of services with special concern for the poor and powerless. The System is committed to witness to God’s love for all people by providing high-quality services in a compassionate environment that enhances human worth.
visionWith a special focus on aging adults and rural health care, the Benedictine Health System will be the innovative leader, collaborative partner and a preferred provider for health care delivery in our communities.
9
Respect sounds easy, but it is not. Most basically, many people think that Respect means treating others as we would choose to be treated. But as we learned, there are many types of Respect. We have recognition Respect toward laws and dangerous things. We have Respect for authority. These are good, but we strive as Benedictines for a deeper attitude of Respect that recognizes the positive characteristics first, and then values a person, place or thing.
Valuing people is intrinsically at the heart of Respect. We need to Respect individual and group cultural differences, our own families and friends as well as other people, their property and the way they live. People with resources need to be considerate of those who have less. The elderly, the young and inexperienced, those who are sick and those with mental, physical and spiritual challenges require our special understanding. We need to be tolerant of situations, personalities and cultures. We practice civility, courtesy
and dignity. When Respect is at the heart of what we do, communities thrive and are able to provide a solid foundation for the future.
Respect for people, things and the environment is a basic Benedictine value. More than 1,500 years ago, Saint Benedict considered the chaos and violence of his time. We compare those times to now and, sadly, not much has changed. More than ever, we need to promote an attitude of Respect to build individual character and strong communities. Throughout this annual report, we show how Respect is practiced throughout our facilities, our towns and our cities. In the introduction to his timeless Rule, Saint Benedict challenges us: “Listen with the ear of your heart.” We need a listening heart to do the work we are called to do and to provide Respect. It was as appropriate then as it is now.
woven throughout the rule of saint benedict is the importance and significance
of practicing an attitude of respect. saint benedict advises us to revere god, people
and things of honor. each year, the benedictine health system chooses one of our
core values to focus our attention, both in practice and in understanding. in 2007,
we chose to spend time more fully exploring respect.
be first to show respect (romans 12:10)
Listen with the ear of your heart.
1 �
While larger, grandiose acts of kindness seem to make headlines, it is the ones that go unnoticed that truly make a difference. When Ida Peters was celebrating her 99th birthday, staff at Villa St. Benedict, Lisle, Ill., asked her what would make her day extra special. She replied with a simple request: to see her home of 97 years once again. Not only did the staff grant her wish, but they also made it a group outing so that she could share her experience with her friends and the staff.
An attending physician at the Benedictine Health Center of Minneapolis, an inner-city facility populated with residents from a lower socioeconomic background — many of whom have mental illness challenges — observed that the residents were notably different from other facility residents in their interactions with each other. After observing the behavior for a time, the physician concluded that the management and staff set the tone in how they related to residents. She believed this attitude carried over in how the residents related to each other.
Although it is important to Respect others, it is equally important to achieve an inner sense of worth. Confucius said, “Respect yourself and others will Respect you.” In order to find that internal Respect, BHS leaders understand how important it is to explore and understand our personal values and beliefs. Many facilities offer their staff members retreats, classes or seminars on self-reflection, spirituality and achieving balance, which also makes it easier for residents and coworkers to reflect, make their own choices, discover their own feelings, and move at their own pace. Thus, a respectful atmosphere is established.
the faith that
guides our workas staff members of the benedictine
health system, we believe we have
been drawn together by a higher
calling to provide services to all
those in need. with the core values
serving as our guide, we treat our
residents, our patients, our guests
and each other with the highest
regard, honor, consideration,
dignity and kindness. it is what
we are called to do.
1 �
needs and differencesRespect means anticipating the need of a patient, resident or family member before they ask for it. By showing thoughtfulness and reverence for all, BHS honors every person by being aware and celebrating individual needs, choices and beliefs. Although we are a Catholic health care organization, BHS Respects that our residents and patients may have different beliefs or customs. To meet the needs of our residents and employees, many of our Participating Organizations provide a rotation of spiritual leaders from community churches to provide various religious services. Church members, facility staff and volunteers also take the time to pick up residents to take them to their church of choice, so they can continue to be a part of the community they cherish. Our compassion toward our patients and residents is not limited to our working hours. It is not uncommon to hear of staff volunteering their own time to improve the lives of their
patients and residents. When a bilateral amputee patient at St. Mary’s Manor, Blue Springs, Mo., was ready to go home after months of therapy, his therapists conducted the routine visit to his home and found a flight of stairs leading to his front door. St. Mary’s Manor staff, community members at the facility and other community organizations helped build a ramp, and the gentleman was able to return to the home he loves. A housekeeper at St. Michael’s Health and Rehabilitation Center, Virginia, Minn., noticed that a resident needed long-sleeve cotton shirts. She raided her husband’s closet and spent hours sewing so that the resident could put the shirts on himself; not only was he well dressed and warm, but he was also able to maintain his sense of independence.
caring for the “poor and the powerless…
in a compassionate environment,” as stated
in the benedictine health system mission,
calls for staff to look beyond basic care
to nurture the entire person physically,
emotionally and spiritually.
respecting individual
“Respect is not fear and awe; it
is the ability to see a person as
he is, to be aware of his unique
individuality.”
- Eric Fromm, 1956
At BHS, we are proud to support our Participating Organizations by assisting their fund development through coordinated corporate services. During �007, the Benedictine Health System Foundation experienced phenomenal growth in philanthropic gifts and activities at our Participating Organizations and at the corporate level.
Highlights of the past year include the increase of Associated Foundations from 1� to �1, representing �0 facilities; an increase in annual contributions to the BHS Foundation and its Associated Foundations; and a successful corporate employee-giving campaign called “We Believe,”which achieved 81 percent participation and $��8,��� in contributions to support a variety of corporate and facility projects. “We Believe” will become an annual event.
Our Associated Foundations experienced their own successes, including Madonna Towers of Rochester, Minn., which received a $1 million gift, the largest solicited gift in the history of the Benedictine Health System Foundation. The donation serves as the lead gift in a $�.7 million, 16-unit memory care wing project. The family of Emil Gauthier bestowed the gift to the Towers and the memory care unit will bear his name.
St. Mary’s Regional Health Center, Detroit Lakes, Minn., led the way in establishing a successful volunteer-led development council, which places community members in key roles to raise funds and develop relationships, and received a large grant as a result of its efforts. The Otto Bremer Foundation, St. Paul, Minn., awarded St. Mary’s a $100,000 grant, which will be used for facility improvements.
Benedictine Health Center, Duluth, Minn., launched a $1.� million campaign in �006 to help fund Westwood Terrace, an assisted-living memory care facility serving those with mild to moderate memory loss. The facility will feature �1 private suites, neighborhood living and strong programmatic activities to stimulate mental and memory activity. By summer �007, BHC had raised about 75 percent of the needed funds.
1 6
increasing the number of associated foundations from 13 to 21.
a successful f irst corporate employee- giving campaign, boasting 81 percent participation and generating $238,424 in contributions.
community development councils started by 18 facilities to support their philanthropic efforts.
2007 net asset growth
$18,�5�,9182006: $15,514,032
2005: $12,469,751
2007 total contributions
$�,5�6,8��2006: $4,500,836
2005: $2,404,443
the bhs foundation achieved several goals, including:
benedictine health system foundation
1 7
community benefit As a part of Catholic health care in the United States, the Benedictine Health System is called to provide service and care to those whose social conditions put them at the margins of society and whom, as a result, are the most vulnerable. At BHS, we take seriously the responsibility of meeting the health care needs of the communities we serve. It demonstrates our commitment to the common good and is a way to express our identity as a Catholic health care provider.
In �006, the Catholic Health Association, in response to growing demand for health care organization accountability and reporting, developed a new reporting method for community benefit. The Benedictine Health System is now using this new system, which provides standardization and consistency for understanding and comparison of this important contribution.
During the fiscal year �007, the Benedictine Health System provided $18,5�5,007 in community benefit to the people we serve. This includes benefits for persons living in poverty, such as costs of charity care, unpaid costs of public programs such as Medicaid, community health improvement services, health profession education, cash and in-kind contributions, and community-building activities. It also includes benefits for the broader community, including services to improve community health, education, subsidized health services and research.
The Benedictine Health System is honored to be a part of the communities we serve and to make a difference in so many lives. It is our commitment and responsibility to continue this tradition of compassionate care for those in need.
benedictine health center foundation, duluth, minn.
benedictine health center of minneapolis foundation, minneapolis, minn.
benedictine living communities foundation, bismarck, n.d.
benedictine living community of st. peter foundation, st. peter, minn.
bridges medical center foundation, ada, minn.
cerenity foundation, st. paul, minn.
clearwater valley hospital and clinics foundation, orof ino, idaho
hi-park foundation, red wing, minn.
innsbruck foundation, new brighton, minn.
madonna living community foundation of rochester, minn.
saint anne foundation of winona, minn.
st. eligius foundation, duluth, minn.
st. francis regional medical center foundation, shakopee, minn.
st. gertrude’s health & rehabilitation center foundation, shakopee, minn.
st. isidore health center of greenwood prairie foundation, plainview, minn.
st. joseph’s medical center foundation, brainerd, minn.
st. mary’s foundation, cottonwood, idaho
st. mary’s regional health center foundation, detroit lakes, minn.
st. raphael’s foundation, eveleth, minn.
tekakwitha living center foundation, sisseton, s.d.
villa st. benedict foundation, lisle, ill.
the bhs foundation consists of 21 associated foundations:
year ended june 30
2005 2006 2007current assets cash and investments $ 43,812,919 $ 45,926,027 $ 44,654,733 accounts receivable 39,126,299 44,200,282 49,973,320 inventories and prepaid expenses 10,074,369 10,852,994 13,676,424 total current assets 93,013,587 100,979,303 108,304,477
investments 155,815,264 158,516,594 175,323,642 property and equipment 225,787,018 235,535,639 245,096,126 other assets 35,925,213 38,849,862 41,708,910 total assets $ 510,541,082 $ 533,881,398 $ 570,433,155
current liabilities accounts payable and accruals $ 33,889,222 $ 40,062,905 $ 46,517,774 current portion long-term debt 5,268,557 12,098,482 8,011,748 total current liabilities 39,157,779 52,161,387 54,529,522
other liabilities 20,015,779 16,902,777 20,641,914 long-term debt 250,103,528 243,043,388 239,740,381 net assets 201,263,996 221,773,846 255,521,338 total liabilities and net assets $ 510,541,082 $ 533,881,398 $ 570,433,155
assets
liabilities and net assets
combined balance sheets
1 8
selected statistics
* Utilization statistics reflect data from Benedictine Health System Member and
Sponsored Organizations that are included on the Combined Balance Sheet.
year ended june 30
2005 2006 2007 acute 421 444 475 skilled nursing 4,612 4,247 4,236 assisted/independent 1,777 2,014 2,036 total beds 6,810 6,705 6,747
adjusted patient days 45,713 45,446 44,756 equivalent outpatient days clinic 210,829 214,724 211,147 emergency 42,743 44,999 49,083 discharges 12,569 12,609 12,751 average length of stay 3.6 3.6 3.5
skilled nursing resident days 767,019 747,624 750,102 assisted/independent days 214,872 227,142 250,590
Total employee full-time equivalents* 3,954 3,974 4,469
bed complement
acute care utilization*
long-term care utilization*
combined statement of operations
2005 2006 2007
total operating revenue $ 304,577,057 $ 331,970,368 $ 381,690,052 total operating expense (297,848,926) (325,842,615) (374,603,788) operating income 6,728,131 6,127,753 7,086,264non-operating income 11,554,360 11,309,929 17,695,479
excess of revenue over expense $ 18,282,491 $ 17,437,682 $ 24,781,743
key financial highlightscombined statement of operations
� 1
operating revenue
acute: $155.2ltc $20.9
other $25.2
acute: $167.4ltc $15.8
other $38.5
acute: $186.0ltc $27.7
other $41.82007
2006
2005
acute: $230.2ltc: $196.0other $84.3
acute: $238.3ltc: $196.5other $99.1
acute: $275.7ltc: $191.0other $103.82007
2006
2005
acute: $140.9ltc: $149.5other $14.1
acute: $166.7ltc: $142.0other $23.3
acute: $202.5ltc: $154.5other $24.72007
2006
2005
total assets
net assets
$304.6 million
$332.0 million
$381.7 million
$510.5 million
$533.9 million
$570.4 million
$201.3 million
$221.8 million
$255.5 million
st. francis regional medical center, shakopee, minn. Sponsored with Allina Hospitals & Clinics, Minneapolis, Minn., and Park Nicollet Health Services, Minneapolis, Minn.
villa st. benedict, lisle, ill. Sponsored with Benedictine Sisters of the Sacred Heart, Lisle, Ill.
carondelet long-term care facilities Sponsored with Carondelet Health, Kansas City, Mo.
cerenity senior care Sponsored with HealthEast Care System, St. Paul, Minn., Clement Manor, Greenfield, Wis., and School Sisters of St. Francis, Milwaukee, Wis.
co-sponsorshipOur vision is to be a collaborative partner sought out by other organizations. Co-sponsorship is an important part of our core business as we reach out to affect health care delivery in our communities.
The Benedictine Health System looks to develop and enhance new and current partnerships with other Catholic organizations, or those organizations with Catholic heritage or with common missions and values to our own.
2007 total assets
$��6,6��2006: $245,432
2005: $213,827
2007 excess of revenue
$�,8752006: $10,009
2005: $6,233
2007 operating revenue
$187,1162006: $174,699
2005: $103,206
� �
As we enter �008 and focus on the Core Value of Justice, BHS seeks to define
ourselves in new ways to further strengthen our health care ministry in acute and
long-term care by responding to changing market needs. As BHS embraces our new
beginning, we will hold true to our roots. The Mission and Core Values provide the
foundation for constructing a future for BHS that retains the strength of tradition
while giving the latitude to embrace change.
looking aheadThe traditional Benedictine definition of Respect includes:
Respect for God who sees us in every place, for the neighbor,
for the work of human hands, for the rhythms of time and for
the world God created. Saint Benedict saw that a respectful
attitude was necessary for a community to survive.
At the Benedictine Health System, we choose to accept and
practice respectful attitudes to all we serve. As demonstrated
by the stories in this report, it is an individual’s choice to
serve the young, the ill or the aged with reverence. To show
Respect, employees must choose to listen and respond without
haste or attitude. Organizations must decide to honor individual
spirituality by constructing space for worship and meditation.
We honor each other by recognizing the strengths and talents
of our employees and coworkers.
Thanks to those across the Benedictine Health System who
made the choice to cherish and Respect one another and those
we serve. It is because Benedictine Health System employees
choose to live the Core Values of Hospitality, Stewardship,
Respect and Justice that the Benedictine health care ministry
flourishes now and will continue to flourish in the future.
facilities
benedictine living communities, inc. bismarck nd benedictine living center of garrison garrison nd prince of peace care center ellendale nd evergreen place st. benedict’s health center dickinson nd benedict court st. catherine’s living center wahpeton nd st. rose care center lamoure nd rosewood court
nd
benedictine care centers
benedictine health center at innsbruck new brighton mn st. brigid’s at hi-park red wing mn st. eligius health center duluth mn st. isidore health center of greenwood prairie plainview mn green prairie place
benedictine health center duluth mn westwood
benedictine health center of minneapolis minneapolis mn
benedictine health system foundation duluth mn
benedictine living communityof st. peter st. peter mn
benedictine senior living at steeple pointe osseo mn
brainerd lakes integrated health system brainerd mn brainerd medical center st. joseph medical center
bridges medical center ada mn
cerenity senior care cerenity care center—bethesda south st. paul mn of south st. paul cerenity residence of south st. paul cerenity care center on dellwood place st. paul mn cerenity care center— marian of saint paul st. paul mn cerenity residence— marian of saint paul cerenity care center on humboldt st. paul mn cerenity residence on humboldt cerenity care center of white bear lake white bear lake mn cerenity residence of white bear lake
country manor sartell mn
good shepherd care center st. paul mn
graceville health center graceville mn grace home holy trinity hospital
lewiston villa nursing home lewiston mn
madonna meadows of rochester rochester mn
madonna towers of rochester rochester mn
pine medical center sandstone mn
saint anne of winona winona mn callista court saint anne extended healthcare
st. francis regional medical center shakopee mn
st. gertrude’s health and rehabilitation center shakopee mn gardens at st. gertrude’s
mn
sd
tekakwitha living center sisseton sd
clearwater valley hospital and clinics, inc. orofino idst. benedict’s family medical center jerome idst. mary’s hospital & clinics cottonwood id
idaho
carondelet long-term care facilities villa saint joseph overland park ksks
villa st. benedict lisle il
il
clement manor greenfield wi
mount carmel milwaukee wiwi
st. michael’s health and rehabilitation center virginia mn
st. raphael’s health and rehabilitation center eveleth mn
villa st. vincent crookston mn
st. mary’s care center winsted mn
st. mary’s regional health center detroit lakes mn lincoln park senior living st. mary’s nursing center winchester on washington
mocarondelet long-term care facilities carondelet manor kansas city mo st. mary’s manor blue springs mo
living community of st. joseph st. joseph mo
503 E. Third Street, Suite 400 Duluth, Minnesota 55805
1995 E. Rum River Drive South Cambridge, Minnesota 55008
www.bhshealth.org