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Annual progress report
Comments and visa by the Director of the Division: Work is progressing according to project objectives, with learning and improvement along the way. The stations in the seven countries are being strengthened, and the experience is being monitored and analysed. Overall, the project is characterised by a strongly participatory methodology, and is en route to becoming a model that could be considered for adaptation elsewhere in Africa and developing countries on other continents.
Project title
Empowering Local Radios with ICTs
Target country or region
Democratic Republic of the Congo, Kenya, Lesotho, Namibia, South Africa, Tanzania and Zambia
UNESCO budget code and donor reference if appropriate
Project 503RAF5000
Funding source
Swedish International Development Cooperation Agency (Sida)
Total budget approved
SEK 30,000,000
Reporting period
March 2012- February 2013
Executing agency
UNESCO
Implementing partners
In line with UNDAF exercises in Democratic Republic of the Congo, Kenya, Lesotho, Namibia and South
Africa; with UNDAP in Tanzania.
Project starting date
15/03/2012
Project completion date
31/12/2014
Responsible sector
CI/FEM/MAS
Name of person completing report
Mirta Lourenço, Chief CI/FEM/MAS
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Correspondent interviewing in Mtegani Radio, Tanzania - © UNESCO / Jonathas Mello
I. Summary and Background
The project 503RAF5000 “Empowering Local Radios with ICTs” succeeded in carrying out all the
proposed activities for its first year, and results can already be noted among beneficiaries in the
targeted countries – Democratic Republic of the Congo, Kenya, Lesotho, Namibia, South Africa,
Tanzania and Zambia. Issues of local public concern to poor people, especially women and girls,
are now being taken into account in radio programming and broadcasting. For radio staff and
correspondents, to learn, develop and discuss themes such as gender equality and radio skills is
being praised as an unprecedented opportunity to change the way in which media professionals
interact with the community.
As foreseen in the project workplan, the activities of this year focused on establishing the
foundations for the project as a whole and preparing the basics for future self-reliance: creating
knowledge about the communities’ concerns and priorities, discerning each radio stations’ output
capacity; identifying African expertise; building partnerships for studies and training; and launching
the capacity-building programme. From this initial stage, much was learned about particular ways
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of implementation in the concerned communities; creating specific knowledge that will facilitate
the implementation in the years to come.
The monitoring strategy developed during the current year constituted an essential activity to track
progress towards results. It targets both listeners and radio stations and, most importantly,
involved local radio stations themselves for them to internalise the habit of seeking feedback. A
primary evaluation by Field Officers suggests that there is an ongoing change of mindsets,
especially on gender equality issues and on the role of local radios as social service providers.
Correspondents’ role in local radios is of paramount importance for the achievement of results. To
select and maintain a fruitful network of correspondents – avoiding high turnover – trainings were
conducted both with the correspondents as well as with the radio station staff. The radio stations
managers’ capacity for engaging and motivating current and new correspondents was assessed
and improved. Outputs were created, such as contract models for volunteers and policies to
recruit and motivate a correspondent network.
The main challenges during the period under consideration related to identifying and working with
quality local partners, availability of technical infrastructure in some radio stations, and dealing
with unforeseen situations, produced by external factors, such as security concerns and staff
incapacitation. Such issues are explored in the following report on item II with the corresponding
actions taken and considerations for follow-up and improvement.
For the sake of the project’s sustainability and further transition strategy, the focus to date has
been on knowledge sharing and building capacity to manage processes, as opposed to simply
concentrating on accomplishing actions. Efforts in this area included relying on the effective
participation of the radio staff. By the time the project draws closer to its end point, the radio
stations will have built the capacities to continue or replicate these actions, even without external
assistance and outside of the project’s life span.
Networking among radio staff proved to be an efficient way to stimulate discussion and improve
learning. This aspect is being considered for training and building the envisaged online community
of practice. A public visibility strategy is being implemented, integrating online actions and public
relations interventions, and aimed at raising the project’s profile among governments, universities,
research organizations, NGO’s and private companies.
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Workshop in South Africa: Programming, Editorial and ICTs skills - © UNESCO / Eric Miller
II. Description of project implementation for the period under review
The main goal for the initial period of implementation was the creation of knowledge about the
radio stations’ communities and about elements necessary to effectively address their concerns
through radio broadcasts. The outputs and activities were guided towards producing capabilities
that can be sustained by the radio stations.
Activities increased knowledge on the audience and the specific topics that the local listeners
considered of public interest – in other words, identifying where radio stations could address the
lack of access to information. Knowledge was also created on the use of ICTs for radio
broadcasts and operations, including gender-sensitive reporting, as well as work through a local
correspondent network, entrepreneurship and income generation. Such information gathered by
UNESCO through national universities and research organizations (annex vi), is being intensively
used for decision-making and project monitoring.
More specifically, baseline surveys and studies were produced mapping the issues of local public
concern in three areas (annex iii). The studies also revealed qualitative and quantitative data on
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the radio stations’ programming performance and the audiences’ perception. Final reports with
detailed information per country and radio station are available for project staff and SIDA’s perusal
through an online repository to ensure quality information and to share best practices among
countries.
The project identifies and embraces specific characteristics from each community. For example, in
Democratic Republic of the Congo, interesting findings were revealed relating audiences’
preferred languages to respondents’ characteristics. Languages like Kikongo and Lingala are
preferred by youth and people without formal education, while French is preferred by respondents
with university background. The Namibian radio station Base FM broadcasts most of its
programmes in English; however the audience assessment has revealed that 70% of listeners
prefer Oshiwambo. This kind of information created knowledge in the radio station for choosing
the best language to reach poor people with and providing them access to the public debate.
The studies contributed to a better understanding of the communities and their relations to their
radio stations. Reports were furthermore produced for each participating radio station on the
criteria for choice, and the possible incentive schemes for correspondents. Based on the related
survey, radio station managers defined strategies to provide incentives according to the station’s
means and the correspondents’ skills and workload. Incentives for correspondents include
providing short-term trainings, cash compensation, equipment, meeting room for editorial work,
allowances for lunch, transportation and mobile phone credit.
Monitoring was designed once the findings from surveys were analysed, identifying the most
relevant indicators to be followed. The initial round of monitoring mapped the situation before
project start, thereby creating a base to measure change throughout implementation. As
expected, radio stations lack capacities in the areas tackled by the project: gender equality, ICT
skills, news quality, correspondents’ networks and entrepreneurship. However, different training
starting points were indicated for each radio station. Monitoring was therefore put in place
together with radio stations’ staff and is being continuously carried out according to radio stations’
specific challenges and goals. Throughout 2013, this activity will gather time-sensitive data,
providing both radio stations and UNESCO, with the means to assess the project’s impact and
measure change in the beneficiaries, in particular amongst poor women and girls.
The planned workshops for this year were carried out for a total of 672 participants, including 279
women in: editorial, programming and monitoring matters, including radio formats and gender
focus; use of Internet to report on three selected areas; role of correspondents to feed local news
and collect testimonies; news desks’ work with correspondents for interviewing and reporting; and,
entrepreneurship and income generation. Feedback received from the workshops was very
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positive in every country, including that from Ms. Hadija Hassan (Kahama FM, Tanzania): “The
workshops have given me courage to engage into more serious radio programmes, in the past I
was only involved in presenting music programmes”. More importantly, evidence of change after
workshops is being observed and followed by weekly monitoring. For example, changes in
broadcasting schedules and increased time allocation for programmes covering issues of local
concern and gender in Zambia and DRC; establishment of policies and contracts for
correspondents in South Africa, Lesotho, Zambia and Tanzania; experience-sharing through
social media and mailing lists in Namibia and Tanzania; audience SMS polling in DRC; higher
quality content received from correspondents; and replacement of proprietary software by FOSS.
More details are provided in the Summary table, section III of this report.
Headquarters staff created high level management tools, namely the LogFrame and Results
Based Matrix, to delineate the project structure and assess the project implementation in different
levels. Having these in sight has helped to make more explicit the interdependence between the
several components of the project and analyse how they contribute to the achievement of results
and main objectives.
Among a myriad of Free and Open Source Software options, the ones useful for the scenarios
and challenges faced by radio stations were identified, chosen and analysed. A report was done
in light of information quality1 criteria, providing these analyses to trainers, Field Officers and other
stakeholders (annex v). A dialogue with some of the ICT development organizations was
established at the point of the production of this study, and this intervention aroused their interest
and collaboration with the project. The result is selected ICTs which are aimed to improve editorial
work, radio programming, broadcasting, audio editing, engaging audiences and financial
management. Field Officers and trainers chose and added to the workshops’ content the most
appropriate software, taking into account the radio station’s technical infrastructure and ICT
literacy, based on previous assessment and surveys. While in some radio stations the goal was to
introduce basic Internet skills, other radio stations were able to implement more complex ICTs like
SMS polling or automated call-ins. Examples of ICTs introduced by the project activities include
Frontline SMS, Freedom Fone, Crowdmap, Mxit, Airtime, GRINS, Audacity, Libre Office,
SoothERP, OpenDocMan, and MyoB. For more details, please see annexes iv and v.
Concerning unforeseen situations faced, the project team exhibited quick reaction skills and a
capacity to lower or eliminate risks. In June 2012, one UNESCO Field Officer was urgently
evacuated for medical reasons and was forced to remain out of office for more than two months.
UNESCO Headquarters’ staff immediately took over and, as far as possible, remotely carried out
1 EPPLER, Martin J. Managing Information Quality: Increasing the Value of Information in Knowledge-Intensive
Products and Processes. Springer, 2003.
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his project-related tasks during this period of time. To cover any issue that needed attention in
loco, a UNESCO Field Officer in the region flew in to take necessary action, including finalising
contracts and supervising the implementation of activities.
Due to security issues in Democratic Republic of the Congo, a vast country nearly as big as
Europe, in 2012 the UN system issued many restrictions about transportation which could have
negatively impacted the effective supervision and monitoring of the activities. It is forbidden to fly
with local airline companies and mission by road is only possible through a MOSS2 compliant
vehicle. Therefore, the UNESCO/Kinshasa Office graciously let the Sida-funded project use the
one MOSS-compliant vehicle available, which actually was acquired for another project under
implementation.
Summing up, problems encountered in project delivery were promptly identified, working
modalities were adjusted and the project was thus never disrupted.
On the infrastructure aspect, corrective measures had to be taken to offer some radio stations the
opportunity to receive and carry out ICT training. Studies on feasibility revealed that in some
radios there is significant lack of basic hardware and connectivity: faulty computers and
transmitters, lack of Internet connection, mobiles and credit for airtime, and even unreliable
electrical supply. It was necessary for the project to mitigate or circumvent these hurdles.
2 MOSS: Minimum Operation Security Standard
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Ruth Nankamba interviews Bertha Nachilongo from Katonga village, Zambia - © UNESCO / Stephen Mukobeko
III. Progress towards results
Partial achievements of the high-level results (Main Line of Action 2 for the Programme V of the
UNESCO Document 36 C/53) can already be mentioned. The project is contributing to media
pluralism in the participating countries by strengthening local radio stations. Not only is work now
in progress towards the role of radio stations in improving access to information, but the project is
also strengthening a pro-poor approach in local media and gender-responsive communication for
development.
Surveys identified subjects concerning poor women and girls, such as teenage pregnancy, child
mortality during delivery, domestic violence, child abuse, human trafficking, women financial
empowerment and women leadership. For example, in Tanzania, the gender assessment done at
the project start with audience revealed that 89% of the respondents said radio programmes did
not provide information for women. At the same time, 73% of the respondents believed there
should be radio programmes dedicated to women’s issues. Investigating which subjects should be
3 Global Priority Africa. Global Priority Gender. Strengthening free, independent and pluralistic media.
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covered by such programmes, the audience ranked as first “education on various issues, such as
entrepreneurship” (23%), followed by “equal rights in education, ownership of land and gender
balance” (19%) and “women’s issues and empowerment” (15%).
A Youth Radio Toolkit is being created under the auspices of this project, to give the local radio
stations the knowledge, tools, and skills to get young people involved in producing radio at the
local level. It aims to strengthen radio reporting and production skills with their active participation
and to provide tips to facilitate creative spaces where they can work productively. Young girls of
childbearing age form an important audience population in the project countries, and actually
throughout sub-Saharan Africa. Their ability to share and impart their resilience, knowledge and
experience through radio will make a huge contribution to the development of a given society and
to the security of future generations.
The decision to prioritize African local capacities to undertake most of the activities proved to be
extremely valuable for building identity, trust and relationships in the concerned countries. This
effort has been highlighted by the radio stations in the workshops evaluation and feedback, which
are very appreciative of creating lasting partnerships with local trainers, associations, NGOs and
academic institutions. Please see annex vi.
Local partners and contractors received close follow-up and assessment from UNESCO’s staff.
With such backstopping, they strengthened their capacity to achieve strong results again in the
future and became indirect beneficiaries of this project.
One of the main contributions of the project at this stage is that it has allowed radio stations to
strengthen the link with the community they serve and facilitate civic participation communication.
Women’s issues have been reinforced and brought to attention of radio stations’ staff. The studies
and monitoring activities are revealing the situation for women in the concerned communities and
making their voices heard.
Regarding financial sustainability, initial assessments revealed that the majority of the radio
stations concerned possessed neither the knowledge nor the tools to manage their financial
information. The radio stations’ feedback on their financial situation for 2013 also revealed that the
majority hold a negative outlook, as evidenced by the chart below created with data before the
project activities’ commencement.
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Chart: Self-assessment of financial situation of radio stations in 2013
From 1 (critical) to 7 (comfortable)
Through training, improvements were made and put in practice, bringing concrete results such as
opening bank accounts for the first time; creation of correspondents’ contracts; increase in
number of advertisers; and use of email and mobile marketing. In Democratic Republic of the
Congo, as an example, despite using a computer in several activities, there was no backup or
archiving system, which turned the radio station management into an unnecessarily intricate task.
This issue was tackled through ICT training and adoption of Free and Open Software solutions as
SoothERP for financial and resource management and OpenDocMan for digital documents
management.
The identification, training and networking of correspondents in the radio stations has been
enabling an expansion of the news coverage area with local and relevant content. For example, in
Democratic Republic of Congo, the number of correspondents more than doubled from 43 to 91.
The identification and establishment of incentive schemes for correspondents secured the
improvement of a correspondents’ network, which has contributed to transforming local radios into
a pluralistic media that better represents the full community within the signal coverage area. For
example, in Kenya, Mwanedo Radio developed an employment letter for volunteers and contacted
journalism education institutions in Voi and Mombasa to increase the number of volunteers.In
Zambia, only Breeze FM had a policy for contracting correspondents. Throughout the trainings
provided, Breeze FM performed a key role, sharing its best practices with the other four radio
stations, which have now established their own policies and started to contract correspondents.
Trainings enhanced the capacity of 268 correspondents, including 103 women. It was the first
time Tanzania’s local radios had a training aimed at correspondents, since previous projects
targeted journalists only. Members of the community such as students, farmers, small traders and
teachers acquired reporting and ICT skills to interact and work with radio stations, thus becoming
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correspondents. It reinforced the potential for local radios to be social service providers for a large
part of the community, including women and youth. In line with this, Godefroid Pindi, manager
from Kimvuka na Lutondo (DRC), said “The actual network of correspondents is reinforcing the
status of the radio station as a station of proximity”. In this way, a radio station gives a voice to
local populations, particularly the marginalized groups, while also providing them with access to
relevant information. Quantitative data on the progress of indicators is being gathered by the
ongoing activity of weekly monitoring, and shall be assessed throughout 2013.
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Summary table4
Overall goal of the project: Poor people, especially women and girls, have access to information on the issues that affect their lives as well as access to communication that facilitates their active participation in public debates on development issues, sharing knowledge and experience in areas of their own primary concern.
Overall assessment:
Is meeting objectives
Expected
Results
Performance Indicators (PI)
and associated Target (T)/
Baselines (b) Achievement(s)
Outputs/deliverables
contributing to expected
results
Programmed Attained
Expected
Result N° 1
Local radios
provide social
service
PI:
Increase in
radios’ plurality
of sources
T/b:
Daily Use
In progress Radio stations learned which
issues in the community are
of local public concern
All radio stations received
training on Open Source
Software skills and Internet
to improve programming,
editorial work,
communication and
interaction, broadcasting
and delivery, financial
planning and management.
See annex iv
There is increased
awareness of gender
equality
Radios are aware of gender
policies and role of local
radios in promoting gender-
responsive development.
Further monitoring5 will
identify if the gender
perspective is being put into
practice on a regular basis
Monitoring was designed to
report in gender-sensitive
ways
Report on the issues of local
public concern in the
community for each radio,
empowering radios to
produce and broadcast
relevant content
Assessment of radios’ ICTs
skills level and needs
Free and Open Source
Software selected and
applied
Surveys about: radio
programming quality;
listening habits of audience;
and issues of local public
concern in three areas of
local public concern
Radio stations adjusted
programming schedule to
include or increase time
allocated to programmes
about women issues and
issues of local public
concern
PI:
Use of ICTs by
local radios
T/b:
Know-how built
up, including
among women
In progress
PI:
Gender focus
T/b:
Promotes
gender equality
and puts it into
practice
In progress
4 As per the Expected Results described in the project document
5 Activity I.2.4, Weekly monitoring of radio programmes, currently being carried out. Table attached, see annex vii.
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Expected
Results
Performance Indicators (PI)
and associated Target (T)/
Baselines (b) Achievement(s)
Outputs/deliverables
contributing to
expected results
Programmed Attained
Expected
Result N° 2
Local radios
handle news
from a
significant area
of signal
coverage
PI:
News input by
a local
correspondents
network
T/b:
10% estimated
increase in
reported news
In progress
Acquired knowledge on how
to work with a correspondent
network
Radios beginning to operate
a network of correspondents
that is providing news from
different localities. Data will
be gathered along 2013 by
weekly monitoring activities.
Awareness-raised on
correspondents’ role and
interaction with the radio
station
331 correspondents (128
women) trained on reporting
and interviewing, including
the use of ICTs
Radio stations are
working with
correspondents from
broader geographic
area
Radio stations
established a policy to
choose, maintain and
motivate
correspondents
Feasibility study on
the choice of and
incentive schemes for
correspondents
PI:
Broadcast
testimonies
and interviews
T/b: 50% local
testimonies
and interviews
in
programmes.
Women’s
voices heard
in 50% of local
testimonies
and interviews
in programmes
In progress
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Expected
Results
Performance Indicators (PI)
and associated Target (T)/
Baselines (b) Achievement(s)
Outputs/deliverables
contributing to expected
results
Programmed Attained
Expected
Result N° 3
Sustainable
local radios
PI:
Projection of
financial needs
T/b:
Realistic 2014
budget
Accurate,
timely,
comprehensive
figures
To be achieved
by the end of
2013
Activities during the
reported period were
directed mostly at
harmonizing financial
management practices
and suggesting simple
habits to monitor the
financial situation of the
radio stations.
Free and Open Source
Software for financial
purposes is now being
used in radio stations to
manage cash flow and
pay checks
Some radio stations are
already using tools and
techniques learned
during workshops to
monitor daily financial
management
Some radios created
bank accounts for the
first time ever
PI:
Income
Generation
T/b:
Numerous and
varied income
sources
In progress
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Young presenter interacting with audience by SMS in Radio Atlantis, South Africa. - © UNESCO / Eric Miller
IV. Sustainability
Ownership was promoted by designing and implementing the activities with constant
involvement of the radio stations. This has ranged from defining the calendar of activities,
choosing the dates and content of workshops, right through to the management of listeners’
feedback and knowledge generated following the workshops. It has enabled radio staff
members to learn about the whole capacity-building process, as they not only benefit from
the workshop’s content, but also from organizing the activities. As much as possible, trainers
are professionals from the region, thus facilitating the contact after the training.
Based on initial assessment, it has become increasingly evident that the concerned radio
stations are very diverse in several aspects such as size, financial situation, number of
correspondents and ICT literacy. Taking this into account, each radio station is being
considered as a unique case with specific goals to attain. Differences among radio stations
even allowed some radios to be trainers, like Breeze FM in Zambia, a radio with extensive
experience and able to conduct workshops.
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A clear need was demonstrated to bring together radio staff from the various stations to
exchange experiences, common challenges and good practices. In several training
workshops, one of the highlights pointed out by participants was the opportunity to meet local
radio professionals and carry out networking. Answering to this recurring request, in some
countries training was sometimes conducted in clusters or through gathering radio stations
from the nearby region. Such a modality of training was considered by trainers and UNESCO
Field Officers as more effective than individual trainings. Combined workshops produced
intense debate on common challenges faced and experience-sharing that lasted beyond the
workshop period.
The establishment of these inter-station relationships also offers enhanced means to achieve
a sustainable series of results. The project is taking this into account when implementing an
online community of practice that will extend the possibilities to more radio stations, aside
from those participating in this particular project.
With a view to the sustainability of the community of practice being developed and the online
networking among radio stations, additional partnership was built with Farm Radio
International, through the Barza Radio team. The existing social network
(www.barzaradio.com) gathers more than 500 members discussing radio in Africa and
exchanging resources and knowledge. Farm Radio International is currently developing a
new and improved version of the platform to be launched, which prevented UNESCO from
integrating the community of practice with Barza Radio at the outset. However, collaboration
was established and benefits both ends: UNESCO is providing insights to Barza re-
development and Farm Radio International on communities of practice. Farm Radio was
involved in the choice and design of features, and usability requirements of the community of
practice. Once launched, their role will be as motivators and moderators of the community
along with UNESCO and other stakeholders. The technical possibility of integrating both
platforms without affecting the developed features is under study. Such integration would
strengthen both projects, since they share goals of improving radio through the
empowerment and knowledge exchange between radio staff. Regarding content, the targeted
integration would take advantage of the large existing database of users in Barza Radio and
its repository of resources for local radios.
In Tanzania, a partnership with Airtel mobile provider made possible the relocation of
transmitters from Fadeco and Sengerema radio stations to a site with larger coverage and
less downtime due to weather interference.
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V. Workplan
The calendar of activities was developed following the general guidelines of the project
document, but respecting each country’s pace of implementation. Therefore, each country
established a calendar of activities according to the availability of the radio stations and
trainers involved.
A detailed workplan was elaborated at project start. This workplan was adhered to and
adjusted where necessary, but all planned interventions for the year were achieved. Activities
for the upcoming year are being planned and will take into account lessons learned from the
first year. The forecast is positive.
Budget expenditure follows the project’s workplan. As it can be seen in the attached
“Financial Status Report as at 28 February 2013”, the first year’s disbursements concentrated
in Results I and II, which encompassed preliminary activities, i.e. identification of radio needs,
baseline surveys, feasibility studies, and training.
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Mafeteng Community Radio reporting from traditional ceremony of youth graduation, Lesotho - © UNESCO / Zeecom
VI. Visibility
As the main public visibility action for the first year, a website specially dedicated to the
project was designed and produced, accessible online at https://en.unesco.org/radioict . It
communicates the project goals, activities and outcomes, whilst also being used by local radio
stations as a repository of documents, training materials (Open Educational Resources) and
information resources. It was the first UNESCO project website developed using the FOSS
platform Drupal 7, which is the same as the new UNESCO main website to be launched in the
coming months. The website sections presents content about the project implementation and
gathers information about the radio stations. In that way, the creation of an online identity of
each radio station will be improved, taking advantage of multimedia resources as audio
pieces, videos and pictures.
The second online product being developed as part of the project’s activities is an innovative
community of practice, specifically designed for networking, sharing and creating knowledge
about local radios, available soon at www.mylocalradio.org and www.maradiolocale.org.
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MyLocalRadio.org was designed to integrate several tools and technologies aimed at
facilitating collaboration and interactivity. It is free, easy to use and integrated with social
media tools. Special attention was given to the use of mobiles for accessing Internet6, hence it
features a version designed for feature phones with low-bandwidth connection. With this
output, not only the participating radio stations of the project will benefit, but anyone interested
in developing skills about local radio. As already mentioned in the item IV, the sustainability of
such platform is being analysed in collaboration with Farm Radio International through Barza
Radio, aiming a lasting result.
The designed visibility strategy includes public relations interventions, aimed at promoting the
project among governments, universities, research organizations, NGOs and private
companies directly or indirectly related to the subjects tackled by the project. Details follow
below.
Work has begun to promote the project as a reference point on ICT for development, resulting
in presentations at conferences and seminars, as well as response to inquiries about its
replication in other regions. Examples are:
In October 2012, the project was described in a presentation to the Forum on Media
Development in Berlin, Germany, http://forum-medien-entwicklung.de
In October 2012, the UNESCO team based at Headquarters and two of the
participating radios were invited by Farm Radio International to attend a meeting and
workshop in Arusha, Tanzania. Participants included representatives from FAO7,
AMARC, Wikimedia Foundation Africa and several African radio station managers.
Possible areas of cooperation, which will remain in place beyond the project’s life
span, were outlined. Cross-cutting interests were identified and ways of cooperation
were proposed.
In February 2013, the project team was invited to present a webinar organized by
USAID on ICTs and Radio in Africa. On this occasion the project was presented to
participants from US, Canada, Gana, Kenya, Tanzania, South Africa, India and
Indonesia.
6 Trend in African media landscape (World Bank report “IC4D 2012: Maximizing Mobile”)
7 Food and Agriculture Organization of the United Nations
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Also in February 2013, the project was presented in the World Summit on the
Information Society +10 Review Meeting, as part of the one-day workshop
“Indigenous Peoples (IP) and UNESCO”. This workshop had the objective of
assessing UNESCO’s work with IP and drafting a UNESCO Policy on Indigenous
Peoples. The presentation covered indigenous media, and highlighted Radio
Orkonerei, a pastoralist Maasai radio from Tanzania. This radio station is one of the
32 radios participating in the project “Empowering Local Radios with ICTs”.
In line with the dynamic between ICTs and development, the German Development
Institute (Deutsches Institut für Entwicklungspolitik, DIE) invited our team to present
the project in the conference “ICTs in democracy promotion”. The conference will take
place in Bonn, Germany, in April 2013. The DIE is a think tank for development
policies, aiming to build bridges between theory and practice and work within
international research networks.
Whenever any promotional material, both offline and online, is produced, it features SIDA’s
logo and a brief explanation of the nature of the funding. Also in audio interviews, SIDA
funding is mentioned. Press releases and featured activities from the project are being
uploaded in the project website, in the section “In the press” at
https://en.unesco.org/radioict/press.
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Teenagers and kids listen to Mkushi radio at Kamwendo village, Zambia - © UNESCO / Stephen Mukobeko
VII. Challenges, lessons learnt and modifications to the project that need the donor’s attention and
approval where necessary
Valuable learning has occurred, as set out below; there are no modifications being proposed
to the donor.
The 2012 studies carried out to understand the radio stations’ realities, as well as the practical
experience, surfaced some challenges that need to be addressed in the future deployment of
the project. The majority of the radio stations and Field Officers highlighted the need for basic
infrastructure support regarding internet connection and hardware for radio producing and
broadcasting. Efforts were made in this respect through partnerships with telecom companies
and other organizations or companies. In the specific case of Tanzania, UNESCO’s Office in
Dar es Salaam has raised funds through the United Nations Development Assistance plan
and managed to purchase at least one netbook and one digital voice recorder per local radio.
However, additional basic equipment is needed for the correspondents and other local radio
practitioners to be able to put into practice what they have learned from the trainings.
25
Volunteerism has historically been viewed in some contexts as providing a service or making
a contribution to a non-profit organisation of choice, without any expectation of remuneration.
This model however is not all true in low income environments where it is not always feasible
for volunteers to operate without stipends or allowances. While most volunteers do not initially
expect to receive remuneration for services offered and initially regard their contributions as a
way to develop their own communities and/or to gain work experience, studies on the
feasibility of local correspondents had shown that this is hardly sustainable. Alternatives
pointed out from the surveys and trainings include the elaboration of a flexible set of incentive
schemes for correspondents according to the radio station’s means. These can cover a mix of
cash payments, airtime, mobile phones, recorders, availability of location for editorial work
and other benefits as appropriate and affordable. These arrangements need to be defined in a
clear policy taking into consideration the number of hours worked and skills level, and stations
need support in this process.
The need for training and educational material in local languages was highlighted in some of
the workshops. In Mafeteng Community Radio, it was suggested to have resources in
Sesotho, while in Tanzania most of the correspondents and local radio practitioners are more
conversant in Kiswahili than in English. This caused difficulties, especially when English-
speaking experts were involved in the training due to lack of Kiswahili-speaking trainers. The
language problems have established the need to always provide a local trainer who can
translate the training into Kiswahili. Taking this need into account, the Youth Radio Toolkit,
which is still under production, will also be published in Kiswahili.
26
Annexes
i. Results Based Matrix
ii. Logframe
iii. Issues of public concern per radio
iv. Report “Information and Communication Technologies”
v. Suggested applications for weekly monitoring of radios
vi. Partners for the implementation of activities
vii. Weekly monitoring table
viii. List of radio stations with contact details
ix. UNESCO Offices implementing the project
Annex i – Annual progress report 503RAF5000
Results Based Matrix for the project 503RAF5000 “Empowering Local Radios with ICTs”
* Elimination of stereotypes and promotion of multi-dimensional portrayal
Impact: Strengthening free, independent and pluralistic media, civic participation and gender-responsive communication for sustainable development (UNESCO’s main line of action 2 for Programme V of the document 36 C/5 )
Impact: Strengthening free, independent and pluralistic media, civic participation and gender-responsive communication for sustainable development (UNESCO’s main line of action 2 for Programme V of the document 36 C/5 )
Outcome Objective: Poor people, especially women and girls, have access to information on the issues that affect their lives as well as access to communication that facilitates their active participation in public debates on development issues, sharing knowledge and experience in areas of their own primary concern
Outcome Objective: Poor people, especially women and girls, have access to information on the issues that affect their lives as well as access to communication that facilitates their active participation in public debates on development issues, sharing knowledge and experience in areas of their own primary concern
Bridging objectives Bridging
objectives
Output
objectives
Output
objectives
Activities Activities
Radio staff use ICTs for improving programming, editorial work, communication and interaction,
broadcasting and delivery, financial planning and management
Radio staff use ICTs for improving programming, editorial work, communication and interaction,
broadcasting and delivery, financial planning and management
Increased knowledge among radio staff about ICTs for improved programming, editorial work,
communication and interaction, broadcasting and delivery, financial planning and management
Increased knowledge among radio staff about ICTs for improved programming, editorial work,
communication and interaction, broadcasting and delivery, financial planning and management
Three workshops on the use of
Internet to report on the three
selected areas (I.2.1)
Three workshops on the use of
Internet to report on the three
selected areas (I.2.1)
Two workshops on a) management of daily contacts and b) mobile-friendly
content production and use of related
broadcasting software (I.2.2)
Two workshops on a) management of daily contacts and b) mobile-friendly
content production and use of related
broadcasting software (I.2.2)
Three workshops on the use of ICTs
in radio programming and
diffusion (I.2.3)
Three workshops on the use of ICTs
in radio programming and
diffusion (I.2.3)
National forum of all sponsored
radios on ICTs and sustainability
(III.1.3)
National forum of all sponsored
radios on ICTs and sustainability
(III.1.3)
Radio staff have increased knowledge on reporting issues of
local public concern
Radio staff have increased knowledge on reporting issues of
local public concern
Increased knowledge among radio staff in
editorial, programming and monitoring matters,
humanitarian assistance and disaster relief
information, and radio formats
Increased knowledge among radio staff in
editorial, programming and monitoring matters,
humanitarian assistance and disaster relief
information, and radio formats
Two workshops on editorial,
programming and monitoring
matters, including radio formats and
gender focus (I.1.5)
Two workshops on editorial,
programming and monitoring
matters, including radio formats and
gender focus (I.1.5)
Workshop covering humanitarian
assistance and disaster relief
information (I.1.7)
Workshop covering humanitarian
assistance and disaster relief
information (I.1.7)
Increased knowledge
among radio staff in
reporting issues of
local public concern
Increased knowledge
among radio staff in
reporting issues of
local public concern
Six workshops to raise capacities to
produce radio programmes in
three areas (I.1.6)
Six workshops to raise capacities to
produce radio programmes in
three areas (I.1.6)
Radio staff reports in
gender sensitive
ways*
Radio staff reports in
gender sensitive
ways*
Increased knowledge in gender sensitive reporting
Increased knowledge in gender sensitive reporting
Transversal theme in all workshops
+ Two workshops on gender focus
(I.1.5)
Transversal theme in all workshops
+ Two workshops on gender focus
(I.1.5)
Efficient local correspondents network in place, providing the radio with plurality of sources and diversity of local news. Radio
staff manages the correspondents network reporting issues from area of signal coverage
Efficient local correspondents network in place, providing the radio with plurality of sources and diversity of local news. Radio
staff manages the correspondents network reporting issues from area of signal coverage
News fed in by correspondents from radio
station signal coverage area
News fed in by correspondents from radio
station signal coverage area
Feasibility study on the choice of and incentive schemes for correspondents (II.1.1 - Activity for
radio staff)
Feasibility study on the choice of and incentive schemes for correspondents (II.1.1 - Activity for
radio staff)
Choice of local correspondents
(II.1.2 - Activity for radio staff)
Choice of local correspondents
(II.1.2 - Activity for radio staff)
Local correspondents
are reporting issues of local public concern for the radio
station
Local correspondents
are reporting issues of local public concern for the radio
station
Two workshops on the role of
correspondents (II.1.3 - Activity for correspondents)
Two workshops on the role of
correspondents (II.1.3 - Activity for correspondents)
Local correspondents have increased knowledge of
networking, including ICTs
Local correspondents have increased knowledge of
networking, including ICTs
Two workshops for news desks on
work with correspondents’
network, including ICTs (II.1.4 -
Activity for radio staff)
Two workshops for news desks on
work with correspondents’
network, including ICTs (II.1.4 -
Activity for radio staff)
Two workshops on the use of mobiles by correspondents
for interviewing and reporting
(II.1.5 - Activity for correspondents)
Two workshops on the use of mobiles by correspondents
for interviewing and reporting
(II.1.5 - Activity for correspondents)
Sustainable and financially independent local radio stations
Sustainable and financially independent local radio stations
Radio station’s staff has increased knowledge of entrepreneurship, income-
generation and networking
Radio station’s staff has increased knowledge of entrepreneurship, income-
generation and networking
Three workshops on
entrepreneurship and income-
generation (III.1.1)
Three workshops on
entrepreneurship and income-
generation (III.1.1)
Three workshops on financial
planning and management
(III.1.2)
Three workshops on financial
planning and management
(III.1.2)
National forum of all sponsored
radios on ICTs and sustainability
(III.1.3)
National forum of all sponsored
radios on ICTs and sustainability
(III.1.3)
Annex ii – Annual progress report 503RAF5000
LogFrame: Project 503RAF5000 “Empowering Local Radios with ICTs”
Intervention Logic / Narrative Summary Performance Indicators (programmed benchmark) Sources and Means of Verification / Supervision Assumptions / Risks Impact Strengthening free, independent and pluralistic media, civic participation and gender-responsive communication for sustainable development (UNESCO’s main line of action 2 for Programme V of the document 36 C/5 )
Demonstrated linkages between UNESCO’s media development indicators and the development interventions on free, pluralistic and independent media; Impact of media on humanitarian action
Project documents (reports, reviews, evaluations) indicating a discerning pro-poor approach to local media and high level of gender sensitivity on media development issues
There are no factors that could undermine the relevance of the project
Outcome objective Poor people, especially women and girls, have access to information on the issues that affect their lives as well as access to communication that facilitates their active participation in public debates on development issues, sharing knowledge and experience in areas of their own primary concern
• Perceived social value of local radio by the community • Training opportunities to develop skills • Programme quality
Two qualitative external evaluations (IV.1.2) Bilateral Review (IV.1.3)
Favorable regulations regarding local media
Results
I. Local radios able to provide social service
II. Increased geographical range of local radio news
III. Sustainable local radios
I.a. Increase in radios’ plurality of sources (daily use) I.b. Use of ICTs by local radios (know-how built up, including among women) I.c. Gender focus (elimination of stereotypes and promotion of multi-dimensional portrayal)
II.a. News fed in by local correspondents network (10% estimated increase in reported news) II.b. Broadcast testimonies and interviews (50% local testimonies and interviews in programmes. Women’s voices heard) III.a. Projection of financial needs (realistic 2014 budget: accurate, timely, comprehensive figures) III.b. Income Generation (numerous and varied income sources)
I.a. Contacts management I.b. Collection of information, means of dissemination, mobile reporting I.c. Analytical study on elimination of stereotypes and promotion of multi-dimensional portrayal in radio programmes II.a. News desks operating modes II.b. Analytical study III.a. Financial Plans III.b. Radios’ Financial Statements
Host countries’ commitment to the project (in terms of counterpart inputs, resources or collaboration) Radio staff committed to project objectives and activities Trained correspondents and radio staff maintained in the radio station
Bridging objectives 1. Radio staff use ICTs for improving programming, editorial work, communication and interaction, broadcasting and delivery, financial planning and management 2. Radio staff have increased knowledge on reporting issues of local public concern 3. Radio staff reports in gender sensitive ways (elimination of stereotypes and promotion of multi-dimensional portrayal) 4. Efficient local correspondents network in place, providing the radio with plurality of sources and diversity of local news. Radio staff manages the correspondents network reporting issues from area of signal coverage 5. Sustainable and financially independent local radio stations
Output objectives 1.1. Increased knowledge among radio staff about ICTs for improved programming, editorial work, communication and interaction, broadcasting and delivery, financial planning and management 2.1. Increased knowledge among radio staff in editorial, programming and monitoring matters, humanitarian assistance and disaster relief information, and radio formats 2.2. Increased knowledge among radio staff in reporting issues of local public concern 3.1. Increased knowledge in gender sensitive reporting (elimination of stereotypes and promotion of multi-dimensional portrayal) 4.1. News fed in by correspondents from radio station signal coverage area 4.2. Local correspondents are reporting issues of local public concern for the radio station 4.3. Local correspondents have increased knowledge of networking, including ICTs 5.1. Radio station’s staff has increased knowledge of entrepreneurship, income-generation and networking
Weekly monitoring of radio programmes (I.2.4) Benchmarks to achieve by countries (I.1.2, I.1.4)
Activities Documentation of the beneficiaries and creation of a baseline • Identify radio needs (I.1.1) • Conduct baseline surveys on radio programming quality and listening habits of audience (I.1.2) • Survey issues of local public concern in three areas of local public concern (I.1.4) Journalism training • Two workshops on editorial, programming and monitoring matters, including radio formats and
gender focus (I.1.5) • Six workshops to raise capacities to produce radio programmes in three areas (I.1.6) • Workshop covering humanitarian assistance and disaster relief information (I.1.7) ICT training as a support for radio broadcasting • Three workshops on the use of Internet to report on the three selected areas (I.2.1) • Two workshops on a) management of daily contacts and b) mobile-friendly content production and
use of related broadcasting software (I.2.2) • Three workshops on the use of ICTs in radio programming and diffusion (I.2.3) • National forum of all sponsored radios on ICTs and sustainability (III.1.3) Establishing and improving local correspondent network • Feasibility study on the choice of and incentive schemes for correspondents (II.1.1) • Choice of local correspondents (II.1.2) • Two workshops on the role of correspondents (II.1.3) • Two workshops for news desks on work with correspondents’ network, including ICTs (II.1.4) • Two workshops on the use of mobiles by correspondents for interviewing and reporting (II.1.5) Strengthening local radios in terms of financial management • Three workshops on entrepreneurship and income-generation (III.1.1) • Three workshops on financial planning and management (III.1.2) • National forum of all sponsored radios on ICTs and sustainability (III.1.3)
Input/Resources From UNESCO to support the project:
Advisory services as data, information and knowledge required to enable radio stations to perform their duties Personnel: UNESCO Headquarters (CI/FEM/MAS), UNESCO/Dar-es-Salaam, UNESCO/Harare, UNESCO/Libreville, UNESCO/Nairobi, UNESCO/Windhoek; national staff; international staff; administrative support staff; consultants Partners so far: Democratic Republic of Congo: Target Agency, Université de Kinshasa, Institut Facultaire des Sciences de l’information et de la communication Kenya: Kenya Community Network, Kenya Telecentres Lesotho: Media Training Centre, Biz concepts, National University of Lesotho, Media Institute of Southern Africa (South Africa) Namibia: Namibia National Institute of Statistics, Namibia Polytechnic Media Studies Department, Vision Africa Research, Media Institute of Southern Africa (Namibia) South Africa: Media Training Centre, Media Monitoring Africa, Media Institute of Southern Africa (South Africa) Tanzania: Ecom Research group, selected radios will monitor the radio programmes Zambia: Chipata Radio Services, Zambia Institute for Mass Communication, Zambia’s Centre for Policy Dialogue, Panos Institute of Southern Africa, Zambia’s Open University Training: Operational costs; courses to be developed; Open Educational Resources Equipment: Equipment already available from UNESCO including vehicles, machinery, communication facilities, office equipment, expendable supplies; miscellaneous such as maintenance costs of vehicles and equipment
From SIDA:
Funds: SEK 30,000,000
Country-level work plan and calendar of activities (I.1.3) Project Monitoring, Networking (IV.1.1)
Resources allocated in time for implementation Activities successfully implemented by UNESCO Headquarters and Offices according to work plan
Project 503RAF5000 Logframe was created based on World Bank LogFrame Methodology Handbook and Staffordshire University Logical Framework Case Study. An additional layer, “Bridging and output objectives”, was added according to SIDA/ Indevelop studies.
Annex iii – Annual progress report 503RAF5000
Issues of local public concern by radio station This document presents 3 issues of local public concern from each of the following areas: health, agriculture and a third area of concern chosen by the radio station.
The surveys revealed shared concerns among countries as: lack of information on prevention and treatment of HIV/AIDS, birth related risks for the mother and the baby, and lack of knowledge of efficient agricultural techniques or commercialization of products on markets.
Regarding the third issue of concern, there was a wide diversity of subjects: women empowerment, hygiene/sanitation, education, environment, unemployment, social services, crime and corruption.
Index:
Democratic Republic of the Congo ............................................................................................. 2
Kenya ........................................................................................................................................ 4
Lesotho ...................................................................................................................................... 6
Namibia...................................................................................................................................... 7
South Africa ............................................................................................................................... 9
Tanzania ...................................................................................................................................12
Zambia ......................................................................................................................................16
2
Democratic Republic of the Congo
Radio Bangu
Health 1. Malaria prevention 2. Mother-child health 3. HIV/AIDS
Agriculture 1. Means of production 2. Crops transfer to place of sale 3. Marketing and Sales of products
Environment 1. Education for environment 2. Caring for living space 3. Preserving environment
Radio Communautaire de Muanda
Health 1. HIV/AIDS 2. Mother-child health 3. Malaria
Agriculture 1. Means of production 2. Crops transfer to place of sale 3. Marketing and sales of products
Human rights and justice 1. Civil rights 2. Legal procedures 3. Access to courts
Radio Deogratias
Health 1. HIV/AIDS 2. Malaria 3. Mother-Child health
3
Agriculture 1. Means of production 2. Crops transfer to place of sale 3. Marketing and sales of products
Environment 1. Education for environment 2. Hygiene 3. Environment preservation
Radio Kimvuka na Lutondo
Health 1. HIV/AID 2. Malaria 3. Mother-child health
Agriculture 1. Means of production 2. Crops transfer to place of sale 3. Marketing and sales of products
Citizenship Education 1. Good governance 2. Decentralization 3. Political elections
4
Kenya
Hundwe FM
Health 1. Malaria 2. HIV/Aids 3. Waterborne diseases – Bilharzia, typhoid and Amoeba
Agriculture 1. Outdated crop husbandry techniques 2. Lack of information to facilitate adoption of other ventures e.g fish farming 3. Unavailability of consultancy services in agriculture
Women Empowerment 1. Women in leadership 2. The girl child 3. Uniting women
Mang’elete
Health 1. Malaria 2. HIV/Aids 3. Waterborne diseases – Typhoid
Agriculture 1. Low rainfall 2. Storage of produce 3. Outdated farming techniques
Environmental Conservation 1. Deforestation 2. Destruction of crops by wild animals 3. Soil erosion
Sauti FM
Health 1. Malaria 2. HIV/Aids 3. Waterborne diseases – Bilharzia, typhoid and amoeba
Agriculture 1. Outdated crop husbandry techniques
5
2. Lack of information to facilitate adoption of other ventures e.g fish farming 3. Unavailability of consultancy services in agriculture
Women Empowerment 1. Women in leadership 2. The girl child 3. Uniting women
Mwanedo Radio
Health 1. Access to health care services 2. HIV/Aids 3. Malaria 4. Nutrition
Agriculture 1. Horticulture 2. Poor farming practices 3. Insufficient rainfall
Land Issues 1. No title deeds 2. Conflicts 3. Boundaries
Mugambo Jweto Radio
Health 1. HIV/AIDS 2. Cancer 3. Tuberculosis
Agriculture 1. Livestock farming 2. Choice of seeds 3. Cash crop farming
Civic Education 1. Voter’s rights and responsibilities 2. Human rights 3. Corruption
6
Lesotho
Mafeteng FM
Health 1. Lack of health facilities and health workers; health care is not accessible in rural areas 2. HIV/AIDS and other chronic diseases 3. High rate of paediatric deaths due to lack of necessary immunization
Agriculture 1. No machines available to help with irrigation 2. Dry region with irregular rainfall – often have droughts 3. Lack of training for farmers 4. Pasturing is no longer possible due to lack of water and stock theft
Poor service delivery 1. Untidiness and disorganization of Mafeteng town and the vicinity public, e.g. littering and
no designated place for taxi rank 2. Poor access to public transport 3. No public toilets
7
Namibia
Live FM
Health 1. Drugs and alcohol 2. HIV prevalence 3. Poor diet: lack of promotion of healthy food
Agriculture 1. Food and water shortage hence high prices 2. Dairy and food farming is not well promoted 3. Most of the land is a desert, leading to lack of available land for dairy farming and food
crops
Unemployment and Domestic Violence 1. Gender violence 2. Crime of passion 3. Lack of jobs for youth after school and colleges
Base FM
Health 1. HIV/AIDS 2. Teenage pregnancy 3. Alcohol and drug abuse 4. Poor diet: importation of food from South Africa makes it very expensive to afford healthy
food
Agriculture 1. No farming land; most of the land is not fertile 2. No fresh food supply 3. Lack of information on availability of farms and how to acquire
Unemployment and Gender violence 1. Poverty 2. Increased crime rates 3. Increased levels of crimes of passion
Ohangwena
Health 1. Alcohol and drugs abuse 2. HIV/AIDS
8
3. Lack of health care education
Agriculture 1. Water supply shortage 2. No fertile land available 3. Lack of information in land acquisition
Public Service delivery 1. Lack of basic municipal services 2. Lack of reliable water and electrical supply 3. Lack of jobs for the youth completing school
West Coast FM
Health 1. Lack of health care education 2. HIV/Aids and STDs 3. Unavailability of healthy food such as vegetables and fruits. Mostly rely on expensive
importation from South Africa leading to malnutrition and general poor health
Agriculture 1. Most part of the land is a desert and unproductive 2. Limited land for cattle farming 3. Lack of water
Unemployment and teenage pregnancies 1. Unemployment rate is very high and even those employed the income is very low
leading to high poverty levels 2. Teenage school drop out 3. Unemployed teenagers giving birth to children from different fathers with the hope of
turning child support as a regular income
9
South Africa
Atlantis FM
Health 1. HIV, TB and Malaria 2. Lack of accessibility to health care 3. Drug and alcohol abuse
Agriculture 1. Non availability of land and inability to sustain food gardens 2. Expensive water supply 3. Lack of skills/education and resources for small scale farmers
Teenage Pregnancy 1. Teenage prostitution 2. Cultural beliefs and taboos around sex; negative influence (peer pressure) leading to
unplanned pregnancy 3. Early school dropouts
Valley FM
Health 1. High prevalence of HIV and STDs 2. Increase on drug and alcohol abuse 3. Lack of knowledge on other chronic diseases such as cancer
Agriculture 1. Problem in accessing land due to high cost and lack of knowledge 2. High costs of seeds 3. Water supply not accessible/reliable (seasonal rains).
Crime 1. No punishment for criminals despite crime increase 2. Crime not reported by the community because of the fear of being identified as
“informers” 3. Police corruption, acceptance of bribery
Bush FM
Health 1. Poor access to public health services 2. High prevalence rate of HIV and TB 3. Lack of health education
10
Agriculture 1. Lack of education with regard to food supply, garden projects, funding 2. Lack of motivation scheme for farmers 3. Inflation on food prices
Unemployment 1. Lack of the required skills for employment 2. Unavailability of jobs, especially permanent and decent work 3. Corruption in the employment industry
Jozi FM
Health 1. Alcohol and drugs abuse 2. Lack of access to health care 3. HIV/AIDS and other chronic diseases
Agriculture 1. Non availability of land for farming 2. Lack of information about how and where land can be acquired 3. Corruption of political officials in land acquisition
Orphans & vulnerable children 1. Teenage pregnancy: young girls unable to take care of children and leaving them on the
streets 2. Dysfunctional families: divorce/single parenting 3. Child trafficking
Radio Riverside
Health 1. HIV: Most people living with HIV hide their status from their partners putting them at risk
of contracting the virus 2. Drugs and alcohol abuse 3. Other STDs emanating from teenage prostitutions and rape cases
Agriculture 1. Lack of agricultural programmes especially in radio 2. Not enough incentives for small farmers (commercial farmers get better value for
products) 3. Debates around residential rights vs. ownership rights (title deeds)
Crime 1. Fraud of documents such as IDs and lack of judicial consequences 2. Police corruption
11
3. Child trafficking 4. Non-reporting of crimes due to fear of being known by the fraudsters and gangs
12
Tanzania
Sengerema
Health 1. Lack of health facilities / shortage of medical personnel 2. Malaria 3. Increasing tuberculosis rate among citizens
Agriculture 1. Lack of agricultural inputs 2. Lack of education and knowledge on agricultural techniques 3. Lack of agricultural experts
Education 1. Lack of learning facilities 2. Un-conductive learning environment 3. Lack of teachers
Orkonerei
Health 1. Shortage of medicines and vaccines 2. Shortage of medical personnel and administrative staff 3. Availability of potable water
Agriculture 1. Lack of education 2. Lack of agricultural experts 3. Lack of agricultural inputs
Education 1. Lack of teachers 2. Lack of learning facilities 3. Distance to educational facilities
Pangani
Health 1. Lack of health facilities 2. Shortage of medicaments 3. Diseases such as Malaria and HIV
Agriculture 1. Lack of education and knowledge 2. Lack of agricultural inputs 3. Lack of markets
13
Education 1. Lack of teachers 2. Lack of learning facilities 3. Un-conductive learning environment
Kyela
Health 1. Lack of medical personnel 2. Shortage of medicines and vaccines 3. Malaria and HIV
Agriculture 1. Lack of agricultural inputs 2. Lack of markets 3. Lack of agricultural experts
Education 1. Poor infrastructure of classrooms 2. Lack of teachers
Pambazuko
Health 1. Lack of health facilities 2. HIV 3. Malaria
Agriculture 1. Lack of education and knowledge 2. Lack of agricultural inputs 3. Lack of agricultural experts
Education 1. Lack of learning facilities 2. Lack of teachers 3. Poor infrastructure
Mtegani
Health 1. Lack of health facilities 2. Malaria 3. HIV
Agriculture 1. Lack of agricultural inputs
14
2. Lack of markets 3. Lack of education and knowledge
Education 1. Lack of learning facilities 2. Lack of teachers 3. Un-conductive learning environment
Micheweni
Health 4. HIV 1. Malaria 2. Shortage of medicaments
Agriculture 1. Lack of agricultural inputs 2. Lack of knowledge on agricultural techniques
Education 1. Lack of learning facilities 2. Lack of teachers
Kahama
Health 3. Lack of health facilities 4. Poor infrastructure and quality 5. HIV
Agriculture 3. Lack of agricultural inputs 4. Lack of markets 5. Lack of education
Education 1. Lack of teachers 2. Poor infrastructure
Fadeco
Health 6. Lack of health facilities 7. Poor infrastructure and quality of medical services 8. Diseases such as malaria and HIV
15
Agriculture 6. Lack of markets 7. Lack of agricultural inputs 8. Lack of education
Education 1. Lack of teachers 2. Poor infrastructure
16
Zambia
Breeze FM
Health 4. Malaria 5. HIV/Aids 6. Congestion in hospitals
Agriculture 4. Farming inputs (e.g.: fertilizers) 5. Feeder roads leading to depots for the storage of the produce 6. Crop marketing (e.g.: prices for produce, timely and reliable information on markets)
Social services 4. Water and sanitation 5. Electricity supply 6. Local governance
Iso FM
Health 4. Malaria 5. HIV/Aids 6. Access to hospital (long distances, poor staffing and lack of medicines)
Agriculture 4. Access to water 5. Storage of produce 6. Marketing of farm produce
Governance 4. Gender based violence 5. Cultural stereotyping of women 6. Infrastructure (electricity)
Lyambai FM
Health 9. HIV/Aids 10. Malaria 11. Access to hospitals
Agriculture 9. Fishing
17
10. Access to markets 11. Storage for produce
Social services 3. Governance issues (rights and status of the Barotseland Agreement with the
central government) and infrastructure (electricity and roads) 4. Women empowerment (e.g.: legal assistance) 5. Preservation of cultural identity (language and music)
Mkushi FM
Health 1. Access to health care services 2. HIV/Aids 3. Poor hospital services
Agriculture 1. Food insecurity 2. Insufficient water resources 3. Frequent floods 4. Tsetse flies affecting cattle rearing
Social services 1. Youth unemployment and delinquency (e.g.: drunkenness and unsafe sexual behavior) 2. Lack of vocational or skills training facility for youth 3. Infrastructural development
Zambezi FM
Health 1. HIV/AIDS 2. Cancer awareness (e.g. among women) 3. Disease prevention and sanitation
Agriculture 1. Agricultural practices 2. Farming inputs 3. Access to markets
Social services 1. Governance issues 2. Human rights 3. Social development programmes
Annex iv – Annual progress report 503RAF5000
Report: Information and Communication Technologies
This report presents a variety of software that could be used in trainings and other activities from the project. Information about each ICT is structured according to its features followed by a SWOT analysis. It intends to empower trainers and Field Officers with basic knowledge about such ICTs and provide a baseline for choosing the best software for local radio stations.
Software
FrontlinesSms:Radio .......................................................................................................................... 2 Freedom Fone .................................................................................................................................... 4 Crowdmap/Ushahidi ........................................................................................................................... 6 Mxit ..................................................................................................................................................... 8 Airtime ................................................................................................................................................ 9 GRINS .............................................................................................................................................. 11 Audacity ............................................................................................................................................ 13 Libre Office and Open Office ............................................................................................................ 15
2
FrontlinesSms:Radio Tags: SMS, Engaging audience, Mobile, Feedback 1. Site: www.radio.frontlinesms.com 2. License: Free and Open Source 3. Operational system: Windows, Mac and Linux 4. Status of development: Stable (2nd version) with updates 5. Description: FrontlineSMS Radio is a software to assist community radio stations to interact dynamically with audiences by SMS text messaging. It is a customized version of the Frontline SMS software optimized for radio presenters and station managers. It includes a “broadcast” button and “shows” feature. 6. Features: FrontlineSMS Version 2 creates and manages common SMS activities such as:
● Making announcements: sending SMS to groups of cellphones ● Conducting polls: The polls activity visualizes incoming data, allowing to quickly understanding
the results ● Automatically replying to incoming SMS ● Managing SMS with a flexible filing system, featuring folders and an archive capability; as well
as an inbox, outbox, and the ability to monitor pending messages. Important messages can be starred for later, and a search allows locating messages based on name, location, date, activity, group and folder. It is possible to export messages limited by date range or from any search result, collection of messages or group of contacts
7. Radio stations using: KEN - Mangelete, Mwanedu, Mugambo, Jwetu, Sauti TZA – Fadeco DRC – Deogracias, Bangu, Kimvuka na Lutondo, Moanda ZMB - Breeze 8. Links:
● Download: http://www.frontlinesms.com/the-software/download/ ● Version 2 microsite: http://www.frontlinesms.com/the-software/frontlinesms-version-2/ ● Frequently asked questions: http://www.frontlinesms.com/user-resources/frequently-asked-
questions/ ● Help and support materials: http://www.frontlinesms.com/user-resources/help/
9. Minimum requirements
● Dedicated desktop or laptop (preferentially Windows, but works also in Linux and Mac) ● Mobile phone or GSM modem (preferentially) to be connected via Serial port, USB or Bluetooth ● Active simcard with a SMS compatible plan
10. Similar products
● Rapid SMS ● Trac FM ● Clickatell
3
● Modem drivers (Safaricom) ● Souktell (custom platforms)
11. Strengths
● Does not need Internet to work (send text messages via phone, GSM modem) ● Manage SMS as email messages ● Automate common activities ● Monitor SMS communications over time ● Easy to install and use ● Able to visualize data ● Ongoing research and development focused in African radios
12. Weaknesses
● Limited number of SMS can be sent at one time e.g. modem can only send 8-12 per minute. (Mitigated by using online aggregators)
● Requires a dedicated computer 13. Opportunities
● Audience with access to SMS (regarding cost, literacy and technological literacy) ● Communities and radio stations without constant access to Internet ● Stores data on local computer, so it can be accessed without Intenet ● Using online SMS aggregator will reduce costs of sending SMS ● Create engagement and participation from the community
14. Threats / Constraints
● Cost of SMS ● Literacy of the audience ● Data Integrity might be a concern in SMS campaigns
15. More information:
● Research and development supported by Centre of Governance and Human Rights (CGHR) at the University of Cambridge. Link for the project: http://www.polis.cam.ac.uk/cghr/research_sms.html
● 2011 Knight News Challenge Winner ● One of a set of Frontline applications: Frontline:Legal, Frontline:Credit, Frontline:Credit,
Frontline:Medic, Frontline:Learn ● Studying integration with Freedom Fone
4
Freedom Fone Tags: Mobile, Engaging audience 1.Site: www.freedomfone.org 2. License: Free and Open source 3. Operational system: Linux 4. Status of development: Stable (version 2) with updates 5. Description: Freedom Fone is a priority voice-based communications platform to interact with offline audiences in any language. Audio files are stored by Freedom Fone in a content management system which is updated through a simple-to-use browser interface. These audio clips populate an Interactive Voice Response (IVR) menu which callers can navigate through for information. Individuals can contribute questions, content and feedback by leaving voice messages via the IVR interface. 6. Features: The Freedom Fone system lets implementers create simple voice menus that users can call in and navigate using their keypad. The voice menus can contain the news and information that the users may be interested in listening to, and also allow users to leave messages. There is also call-back functionality (user calls, hangs up, the system calls them back) for user cost reduction. The system includes SMS polling functionality as well. Freedom Fone can be operated as a collective, with different groups managing different channels of information from the same installation. 7. Radios using Freedom Fone: ZAF - Bush Radio, Atlantis, Valley, Riverside TZA – Fadeco DRC – Deogracias, Bangu, Kimvuka na Lutondo, Moanda 8. Links: Demonstration: http://demo.freedomfone.org Download: http://www.freedomfone.org/page/downloads User guide: http://www.freedomfone.org/page/documentation 9. Minimum requirements a. Radio station:
● Dedicated computer ● GSM services ● Active simcards ● Audio recorder
b. Audience:
● A phone (fixed/landline, mobile phone, or Internet calling with call out credit) 10. Similar products:
● Twilio ● Voxio
11. Strengths of the product
5
● Adaptable to different languages and cultures. It can be used and deployed in all countries where there is mobile network coverage, and content can be recorded in any language - even multiple languages, simultaneously.
● Simple to install. Freedom Fone provides an installer that automates much of the setup, empowering a non-technical user to independently set up a sophisticated telephony server in under 30mins.
● Simple to use. Once you're set up, an easy graphical user interface lets you control through a simple 'dashboard'."
12. Weaknesses of the product
● Supply chains for equipment (e.g. GSM devices) not as easy as it could be ● Requires dedicated computer
13. Opportunities of the product
● Use in small to medium sized radio stations for agricultural development, education or health programmes, elections monitoring or emergency relief operations.
● Engaging older audiences, not used to texting, or internet chatting ● Illiterate audiences ● Audiences without access to SMS (either by financial reasons or technology literacy) ● Audiences without internet ● Audiences that speak multiple languages ● Share audio information with audience; Audio information can take different forms as voice
menu (press 1, press 2, etc.), educational dramas, short news items, or songs. ● Organise a poll to enable the audience to vote on an issue using their phone; ● Collect SMSs from the audience: these might be updates about specific news events, alerts or
similar time critical information; ● Get the audience to leave audio messages to share their opinion on a particular topic or make
reports in their own language. ● In addition to ordinary mobile phones, your callers can use landlines and internet-based phones
to access the service. This means that Freedom Fone can receive and deliver crucial information via mobile phones or landlines in situations facing power constraints or where the Internet access is limited or interrupted.
14. Threats/Constraints of the product
● To run the platform independent of the Internet, the computer must be connected to mobile phone networks via one or more GSM devices.
15. More information
● African initiative (Zimbabwe) ● Winner of Index Freedom of Expression Awards 2012
http://oneworldgroup.org/2012/03/28/award-for-kubatanas-freedom-fone/ ● Studying integration with FrontlineSMS:Radio ● Integrating with disaster response technologies: http://mobileactive.org/do-you-hear-me-disaster ● http://www.freedomfone.org/news/helping-to-address-maternal-mortality-in-africa ● http://www.freedomfone.org/news/freedom-fone%27s-dialer-version-used-to-facilitate-feedback-
in-zimbabwe
6
Crowdmap/Ushahidi Tags: map, engaging audience, mobile, SMS 1. Site: https://crowdmap.com 2. License: Free and Open Source 3. Operational system: Web based (users can send reports by SMS) 4. Status of development: Stable 5. Description: Crowdmap is a tool that allows to crowdsource information and see it on an online map and timeline. It is the Ushahidi platform, built by the team who created Ushahidi as an easier way for anyone to run their own crowdsourcing site. 6. Features: Ushahidi is a platform to create online thematic maps to support contributions by SMS or internet based on the geolocation of the information. Ushahidi platform is dependant on specific knowledge on servers and setting up websites and coding, while Crowdmap is a service that aims to make easier the creation of a map. It allows people to send text and pictures from cellphones and computers adding the geographical information. 7. Radio stations already using: Not identified 8. Links: Sign up link: https://crowdmap.com/mhi/signup Ushahidi: http://ushahidi.com/ What is Ushahidi: http://youtu.be/EhT3co2qNAA 9. Minimum requirements a. Radio station
● Computer ● Access to Internet
b. Audience
● Access to SMS or Internet (computer/mobile) to send reports 10. Similar products: Not identified 11. Strenghts of the product:
● Easy to set up 12. Weaknesses of the product
● Internet-based for consumption of the information (no off-line solution) 13. Opportunities of the product
● Radio stations wishing to receive inputs from the audience ● Mapping subjects according to region ● Mapping disasters and crisis
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● Integrate mapping of topics into the news programming (histories to be told in remote regions of the community)
● Reports of violence and violation of human rights ● Engage with the audience
14. Threats / Constraints of the product
● Access to SMS or Internet to send reports ● Access to Internet to see the map ● Using crowdsourcing tech like Ushahidi maps without doing the strategic and programmatic
ground work is likely not going to work. Trying to crowdsource a map without a goal or strategy is just a map, and pretty soon an abandoned map. There is an increasing number of Ushahidi maps that are set up with little thought as to the why, what, who, and how. A map should have a clearly-defined focus for report collection.
● A map is only as good as the data in it. Bad data, unclear categories, and no quality control results in a bad map.
● Careful thinking about how a crowdsourced map will advance your goals is essential. Until you can answer the question clearly: "Why will this map lead to the change I desire," don't set one up.
● Requires an engaged and motivated community or correspondents to draw from and intensive outreach and marketing to motivate people to send reports. Just building a map doesn’t mean people will send reports unless they acknowledge a purpose and outcomes from their contributions.
15. More information:
● African initiative (Kenya) ● UNESCO (FEM/KSD) is already using: https://www.unesco-ci.org/foemap/main ● Tips on how (not) to do a crowdsource map: https://deadushahidi.crowdmap.com/page/index/1
8
Mxit Tags: Social media, mobile phone 1. Site: www.mxit.com 2. License: Private (freeware) 3. Operational system: Feature phones and smartphones, desktop version for Windows, Mac and Linux 4. Status of development: Stable 5. Description: Mxit is a mobile social network with large adoption in South Africa providing instant messaging, mobile currency, cheaper SMS and file sharing. Large number of young users. 6. Features:
● Instant messenger and social networking from mobile or PCs for none other than data/internet costs. Users can connect with Yahoo, ICQ, Google Talk, AIM, or Windows Live Messenger contacts.
● Virtual currency (Moola), valued at the equivalent of one cent of South African currency. It is used to enter Mxit Chat Zones or buy games, music, skins and wallpapers.
● Possibility to embed Mxit Web Chat in website or blog and create conversation with site visitors in real time.
● File sharing 7. Radio stations already using: ZAF - Bush 8. Links: www.mxit.com 9. Minimum requirements: Feature phone with access to Internet 10. Similar products: Skype, MSN, Facebook Messenger, Google + 11. Strenghts
● Popular (50 million users) specially in South Africa ● Feature phones compatible (Java enabled)
12. Weaknesses
• Not as popular in other regions as it is in South Africa 13. Opportunities
● Regions with Internet access by mobile and no desktop access to Internet ● Engaging audience in a radio show through a chat ● Engaging young people
14. Threats / Constraints
● Depends on availability and cost of mobile Internet ● Proprietary service
15. More information South African company ( Mxit Ltd - Riesling House, Brandwacht Office Park, Trumali Road Western Cape, Stellenbosch, South Africa)
9
Airtime Tags: radio programming, webcasting 1. Site: www.sourcefabric.org/en/airtime 2. License: Free and Open Source Software 3. Operational system: Linux 4. Status of development: Stable 5. Description: Airtime is an open broadcast software for scheduling and remote station management. Web browser access to the station's media archive, multi-file upload and automatic metadata verification features are coupled with a collaborative on-line scheduling calendar and playlist management. 6. Features:
● Scheduled playout through an easy-to-use interface ● Sub-second precision ● Internet streaming ● Internet stream relay (for live remote broadcasts or cooperative broadcasts) ● Automatic record and rebroadcast ● Remote access via any web browser ● "Now playing"" widgets for website ● Media archive with rich metadata ● Unlimited number of users ● Fine-grained roles and access privileges ● Automatic upload of programs to the Soundcloud audio file sharing and distribution service ● Automatic import of files from watched folders ● Automatic updates via Ubuntu/Debian packaging (internet connection required)
7. Radio stations already using: KEN - Mangelete 8. Links: Airtime manuals: http://www.sourcefabric.org/en/airtime/manuals/ Airtime demo: http://www.sourcefabric.org/en/airtime/demo/ Airtime screenshots: http://www.sourcefabric.org/en/airtime/screenshots/ Airtime features: http://www.sourcefabric.org/en/airtime/features/ 9. Minimum requirements
• Linux operating system (Supported on Ubuntu and Debian Linux) • 1 GB RAM • Sound card for analog sound output • 128k per second internet connection (if streaming)
10. Similar products:
• Rivendell (www.rivendellaudio.org) • IDJC (http://idjc.sourceforge.net) • Mixxx (www.mixxx.org)"
11. Strenghts of the product:
● Web-browser based
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● Media archive with metadata support ● Integration with website for "now playing" information ● Easy to customize audio playout through Liquidsoap sound engine ● Supports both stream and analog playout
12. Weaknesses of the product
● Runs only on Linux ● Not localizable in current version (next version, 2.2 will support localization) ● Focus on automated playout (could change with live assist mode)
13. Opportunities of the product
● Webcasting stations ● Multiple DJs scheduling ● Further integration with other products such as FrontlineSMS, Audacity, and Ushahidi ● Live assist (planned) ● Native mobile apps for Android and iOS (planned)
14. Threats / Constraints of the product
● Internet dependent ● Lack of local IT professionals able to provide local support
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GRINS 1. Site: http://www.gramvaani.org/?page_id=141 2. License: Private/Commercial 3. Operational system: Linux 4. Status of development: Stable 5. Description: GRINS is a comprehensive software for broadcasting, content management, making/receiving calls, sending/receiving SMS, conducting polls, and running an answering machine when station cannot answer the call. 6. Features:
● Automated scheduling of broadcasts ● Content management, statistics generation, and reporting ● Mobile Hybrid: Make and receive calls, conference between multiple callers, and put the
conference live on air. ● Send/Receive SMS. Conduct polls over SMS, and export results ● Build a listener database from phone calls and sms ● Automated answering machine when station staff cannot receive calls on GRINS ● Stream broadcast content over the Internet to increase reach and visibility"
7. Radio stations using: ZAF - Atlantis, Valley, Riverside 8. Links: http://www.youtube.com/watch?v=oVOLuzXljSI www.gramvaani.org https://www.facebook.com/gramvaani http://www.hindustantimes.com/News-Feed/sectorsinfotech/Radio-gaga/Article1-589259.aspx 9. Minimum requirements: 10. Similar products: No single product has all of the functionalities as GRINS. Commercial products like RCS, and Wide Orbit have many of the above features, but they do not have SMS polling and listener database building capabilities. 11. Strenghts of the product:
● Designed specifically for community radio stations. ● Focuses on community participation. ● Enables telephony and SMS capabilities mentioned earlier.
12. Weaknesses of the product
● Does not allow scheduling on multiple playlists ● No advertisement management ● Works only on Linux
13. Opportunities of the product
• Improve community participation and engagement through SMS and voice
12
14. Threats / Constraints of the product ● Cost (software costs USD 400 with heavy discounts available for community radio stations)
Additional hardware required costs about USD 60 ● Works only on Linux, which means specialized support is required. We typically train people with
ICT back ground in the station's country before doing a GRINS installation at a station. Lack of such a resource person can limit a station's ability to continue using GRINS.
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Audacity Tags: audio editing, editorial work 1. Site: http://audacity.sourceforge.net 2. License: Free and Open Source Software 3. Operational system: Windows, Mac OS X, GNU/Linux 4. Status of development: In development (stable) 5. Description: Audacity is a widespread adopted free and open source audio editor and recorder. 6. Features:
● Record live audio through a microphone or mixer ● Digitize recordings from cassette tapes, records, or minidiscs. ● With some sound cards, Audacity can also capture streaming audio. ● Record from microphone, line input, USB/Firewire devices and others. ● Device Toolbar manages multiple input and output devices. ● Timer Record and Sound Activated Recording features. ● Dub over existing tracks to create multi-track recordings. ● Record at high sample rates in excess of 192,000 Hz (subject to appropriate hardware). ● Record multiple channels at once (subject to appropriate hardware). ● Level meters can monitor volume levels before, during and after recording. Clipping can be
displayed in the waveform or in a label track. ● Import sound files, edit them, and combine them with other files or new recordings. Export your
recordings in many different file formats, including multiple files at once. ● Supports 16-bit, 24-bit and 32-bit (floating point) samples (the latter preserves samples in
excess of full scale). ● Sample rates and formats are converted using high-quality resampling and dithering. ● Tracks with different sample rates or formats are converted automatically in real time. ● Easy editing with Cut, Copy, Paste and Delete. ● Unlimited sequential Undo (and Redo) to go back any number of steps. ● Edit and mix large numbers of tracks. ● Multiple clips are allowed per track. ● Label tracks with selectable Sync-Lock Tracks feature for keeping tracks and labels
synchronized. ● Draw Tool to alter individual sample points. ● Envelope Tool to fade the volume up or down smoothly. ● Automatic Crash Recovery in the event of abnormal program termination. ● Tracks and selections can be fully manipulated using the keyboard. Large range of keyboard
shortcuts. ● Excellent support for JAWS, NVDA and other screen readers on Windows, and for VoiceOver on
Mac. ● Several effects: Change the pitch without altering the tempo (or vice-versa); remove static, hiss,
hum or other constant background noises; alter frequencies with Equalization, Bass Boost, High/Low Pass and Notch Filter effects; adjust volume with Compressor, Amplify, Normalize and Fade In/Out effects; remove Vocals from suitable stereo tracks; create voice-overs for podcasts or DJ sets using Auto Duck effect; other built-in effects include echo, phaser, wahwah, paulstretch (extreme stretch), reverse, truncate Silence
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● Spectrogram view modes for visualizing frequencies. ● "Plot Spectrum" command for detailed frequency analysis. ● "Sample Data Export" for exporting a file containing amplitude values for each sample in the
selection. ● Contrast Analysis for analyzing average rms volume differences between foreground speech
and background music. ● Support for adding VAMP analysis plug-ins.
7. Radio stations already using: TZA – Fadeco,Sengerema, Mtegani, Pambazuko, Kahama, Orkonerei, Micheweni, Kyela 8. Links: http://wiki.audacityteam.org/wiki/Audacity_Wiki_Home_Page http://forum.audacityteam.org/ 9. Minimum requirements: Computer 10. Similar products:
• Adobe Audition • Soundbooth (discontinued) • Sony Sound Forge
11. Strenghts of the product:
● Large number of users and developers worldwide ● Multilingual
12. Weaknesses of the product Not identified 13. Opportunities of the product
● Replacing proprietary software for recording, editing and converting audio files 14. Threats / Constraints of the product Not identified
15
Libre Office and Open Office Tags: Editorial work, Financial management 1. Site: http://www.libreoffice.org/ http://www.openoffice.org 2. License: Free and Open Source Software 3. Operational system: Windows, Mac and Linux 4. Status of development: Stable with updates (20 years from first release) 5. Description: LibreOffice and Open Office are free and open source personal productivity suites with six applications for document production and data processing needs. OpenOffice.org was originally developed as StarOffice, but when Oracle acquired Sun, the future of Sun's software offerings was called into question. Before long, key OpenOffice.org developers, unhappy with the status quo under Oracle, began defecting from the project. The result was LibreOffice, a new fork of the OpenOffice.org code base that's maintained by a nonprofit organization called the Document Foundation. LibreOffice looks like OpenOffice.org and it runs like OpenOffice.org. It even reads and writes OpenOffice.org's OpenDocument file formats. The difference is that LibreOffice is being developed in a fully community-driven way, without oversight from Oracle. 6. Features:
● Compatible with major competitors' file formats. Import files from Microsoft Word, Excel and PowerPoint and other formats, and can easily save to Microsoft Office and other formats when needed.
● Writer is the word processor. Use it for everything, from dashing off a quick letter to producing an entire book with tables of contents, embedded illustrations, bibliographies and diagrams. The while-you-type auto-completion, auto-formatting and automatic spelling checking make difficult tasks easy (but are easy to disable if you prefer). Writer is powerful enough to tackle desktop publishing tasks such as creating multi-column newsletters and brochures. The only limit is your imagination.
● Calc tames your numbers and helps with difficult decisions when you're weighing the alternatives. Analyze your data with Calc and then use it to present your final output. Charts and analysis tools help bring transparency to your conclusions. A fully-integrated help system makes easier work of entering complex formulas. Add data from external databases such as SQL or Oracle, then sort and filter them to produce statistical analyses. Use the graphing functions to display large number of 2D and 3D graphics from 13 categories, including line, area, bar, pie, X-Y, and net – with the dozens of variations available, you're sure to find one that suits your project.
● Impress is the fastest and easiest way to create effective multimedia presentations. Stunning animation and sensational special effects help you convince your audience. Create presentations that look even more professional than the standard presentations you commonly see at work. Get your collegues' and bosses' attention by creating something a little bit different.
● Draw lets you build diagrams and sketches from scratch. A picture is worth a thousand words, so why not try something simple with box and line diagrams? Or else go further and easily build dynamic 3D illustrations and special effects. It's as simple or as powerful as you want it to be.
● Base is the database front-end of the LibreOffice suite. With Base, you can seamlessly integrate your existing database structures into the other components of LibreOffice, or create an interface to use and administer your data as a stand-alone application. You can use imported and linked tables and queries from MySQL, PostgreSQL or Microsoft Access and many other data sources, or design your own with Base, to build powerful front-ends with sophisticated forms, reports and views. Support is built-in or easily addable for a very wide range of database products, notably the standardly-provided HSQL, MySQL, Adabas D, Microsoft Access and PostgreSQL.
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● Math is a simple equation editor that lets you lay-out and display your mathematical, chemical, electrical or scientific equations quickly in standard written notation. Even the most-complex calculations can be understandable when displayed correctly. E=mc2.
● LibreOffice also comes configured with a PDF file creator, meaning you can distribute documents that you're sure can be opened and read by users of almost any computing device or operating system.
7. Radio stations already using: TZA – Fadeco,Sengerema, Mtegani, Pambazuko, Kahama, Orkonerei, Micheweni, Kyela 8. Links: a. Libre Office http://www.libreoffice.org/get-help/ http://wiki.documentfoundation.org/Documentation/Publications b.Open Office http://wiki.services.openoffice.org/wiki/Documentation/FAQ http://wiki.services.openoffice.org/wiki/Documentation 9. Minimum requirements ● Computer ● Microsoft Windows 2000 (Service Pack 4 or higher), XP, Vista, Windows 7, or Windows 8; MacOSX
10.4 (Tiger) or higher; Linux kernel version 2.6.18 or higher; ● Pentium-compatible PC (Pentium III, Athlon or more-recent system recommended); Intel or
PowerPC processor; ● 256 Mb RAM (512 Mb RAM recommended); ● Up to 1.5 Gb available hard disk space; ● 1024x768 resolution (higher resolution recommended), with at least 256 colors. 10. Similar products Microsoft Office, Open Office 11. Strenghts
● Free support and documentation from large community of users, contributors and developers ● Multilingual (Libre Office has more than 30 languages and Open Office almost 100)
12. Weaknesses Not identified 13. Opportunities
● Replace proprietary software for a free alternative ● Open development to new ideas ● Software is tested and used daily by a large user community
14. Threats / Constraints Not identified
Annex v – Progress report 503RAF5000
Suggested applications for weekly monitoring of radios Analysis according to Information Quality Criteria and SWOT
This document analyses two alternatives for the weekly monitoring of radio stations participating in the project “Empowering Local Radios with ICTs”. The first one, Frontline SMS:Radio, is a system to manage SMS communication between radio stations and audiences. The other is Freedom Fone, a system to create interactive audio voice menus and record audio inputs from the audience. The analysis was done considering Information Quality criteria according to Eppler’s Framework1 and a SWOT (Strengths, Weaknesses, Opportunities and Threats). It aims to build knowledge about why and how these ICTs can be used, and evaluate features and risks from each one.
1 EPPLER, Martin J. Managing Information Quality: Increasing the Value of Information in Knowledge-Intensive Products and Processes. Springer, 2003.
2
Frontline SMS: Radio
FrontlineSMS:Radio is a software to assist community radio stations to interact dynamically with audiences by SMS text messaging. It is a customised version of the Frontline SMS software optimised for radio presenters and station managers. FrontlineSMS Version 2 create and manage common SMS activities such as:
● Making announcements: sending SMS to groups of cellphones
● Conducting polls: The polls activity visualizes incoming data, allowing to quickly understand the results.
● Automatically replying to incoming SMS.
● Managing SMS with a flexible filing system, featuring folders and an archive capability; as well as an inbox, outbox, and the ability to monitor pending messages. Important messages can be starred for later, and a search allows locating messages based on name, location, date, activity, group and folder. It is possible to export messages limited by date range or from any search result, collection of messages or group of contacts.
Main advantages on the use of Frontline:SMS for weekly monitoring is the feature of managing SMS messages as emails, keeping trace of messages and historical progress. Main risk is the accessibility to SMS (literacy and cost), what can bias or preclude the audience to participate.
3
Quality of information analysis of Frontline SMS: Radio Criterion Description Sample indicators Tradeoff with
Content Quality Comprehensiveness
Is the scope of information adequate (not too much nor too little)?
Number of SMS received, number of questions about the monitoring
Clarity Conciseness Timeliness Maintainability
Accuracy Is the information precise enough and close enough to reality? Is the SMS asking what is essential to know?
Level of engagement with community
Clarity Conciseness Timeliness
Clarity Is the information understandable or comprehensible to the target group?
User feedback, number of questions about the monitoring
Accuracy Comprehensiveness
Applicability Can the information surveyed be directly applied? Is it useful for planning programmes and evaluating the radio programme quality?
Usage of SMS replies on radio station programming and management
Consistency
Is the information free of contradictions or convention breaks? Are the SMS messages following a logical sequence and are complementary?
Logical follow up of messages to assess the progress
Timeliness
Currency
Is the information up-to-date and not obsolete?
Completion of surveys before deadlines
Correctness
Is the information free of distortion, bias, or error? Are the reports and graphics being correctly interpreted?
Reports showing the correct information
Timeliness
Media Quality Convenience
Does the information provision correspond to the user’s needs and habits?
Number of SMS received compared with average access to SMS in the local radio coverage area
Security
Timeliness
Is the information processed and delivered rapidly without delays?
Reasonable timeframe involving planning, survey and result reporting
Comprehensiveness Accuracy Consistency Correctness
Traceability
Is the background of the information (number of cellphone, date, etc) visible and accessible by the radio staff?
Database of SMS with complementary information
Interactivity
Can the information process be adapted by the information consumer?
Number of SMS received
Accessibility
Is there a continuous and unobstructed way to get to the information? What are the obstacles for sending and receiving SMS?
Assessment of obstacles to approach audience (cost of SMS, literacy, etc?)
Security
Security
Is the information protected against loss or unauthorized access?
Level of data encryption, number of required passwords, backup of surveys
Convenience Accessibility
Maintainability
Can all of the information be organized and updated on an on-going basis?
Number of helpdesk contacts, number of required technicians
Comprehensiveness
Speed
Can the infrastructure match the user’s working pace?
Time frame between sending SMS and receiving replies
Security
4
SWOT Analysis of Frontline SMS:Radio
Strengths
● Does not need Internet to work (send text messages via phone, GSM modem) ● Manage SMS as email messages ● Automate common activities ● Monitor SMS communications over time ● Easy to install and use ● Able to visualize data ● Ongoing research and development focused in African radios
Weaknesses
● Limited number of SMS can be sent at one time e.g. modem can only send 8-12 per minute. (Mitigated by using online aggregators)
● Requires a dedicated computer Opportunities
● Audience with access to SMS (regarding cost, literacy and technological literacy) ● Communities and radio stations without constant access to Internet ● Stores data on local computer, so it can be accessed without Intenet ● Using online SMS aggregator will reduce costs of sending SMS ● Create engagement and participation from the community
Threats / Constraints
● Cost of SMS ● Literacy of the audience ● Data Integrity might be a concern in SMS campaigns
5
Freedom Fone
Freedom Fone is a priority voice-based communications platform to interact with offline audiences in any language. Audio files are stored by Freedom Fone in a content management system which is updated through a simple-to-use browser interface. These audio clips populate an Interactive Voice Response (IVR) menu which callers can navigate through for information. Individuals can contribute questions, content and feedback by leaving voice messages via the IVR interface.
The Freedom Fone system lets implementers create simple voice menus that users can call in and navigate using their keypad. The
voice menus can contain the news and information that the users may be interested in listening to, and also allow users to leave messages. There is also call-back functionality (user calls, hangs up, the system calls them back) for user cost reduction. The system includes SMS polling functionality as well but for that purpose our project is applying Frontline SMS:Radio. Freedom Fone can be operated as a collective, with different groups managing different channels of information from the same installation.
Main advantages of Freedom Fone for weekly monitoring are: presence of the “audio” element and possibility to broadcast messages on air; and being more accessible for digital and language illiterate audience. Main risk is the cost of airtime for the audience.
6
Quality of information analysis of Freedom Fone Criterion Description Sample indicators Tradeoff with
Content Quality Comprehensiveness Is the scope of information
adequate (not too much nor too little)?
Number of correct replies, language of system is coherent with spoken languages in the community, duration of the audio instructions
Clarity Conciseness Timeliness Maintainability
Accuracy Is the information precise enough and close enough to reality?
Level of engagement with community and impact on issues of local public concern
Clarity Conciseness Timeliness
Clarity Is the information understandable or comprehensible to the target group?
Number of correct replies, user feedback, number of questions about the monitoring
Accuracy Comprehensiveness
Applicability Can the information surveyed be directly applied? Is it useful for planning programmes and evaluating the radio programme quality?
Usage of recorded replies on radio station programming and management, relevance of the issues approached for the community
Consistency
Is the information free of contradictions or convention breaks? Is the audio menu created following an easy logical sequence?
Logical follow up of messages to assess the progress, number of audio messages recorded successfully
Timeliness
Currency
Is the information up-to-date and not obsolete?
Completion of surveys before deadlines
Correctness
Is the information free of distortion, bias, or error? Are the recordings being correctly interpreted?
Reports showing the correct information gathered from audio messages
Timeliness
Media Quality Convenience
Does the information provision correspond to the user’s needs and habits? Do people feel comfortable in calling and recording their voice?
Number of audio messages recorded and variety of social groups
Security
Timeliness
Is the information processed and delivered rapidly without delays? Is the radio staff listening to the recordings and putting on air the relevant ones?
Reasonable timeframe involving planning, creating the audio menu, recording and result reporting
Comprehensiveness Accuracy Consistency Correctness
Traceability
Is the background of the information (number of cellphone, date, etc) visible and accessible by the radio staff?
Database of audio recordings with complementary information
Interactivity
Can the information process be adapted by the information consumer?
Number of audio messages recorded correctly, number of callings to solve doubts about the system
Accessibility
Is there a continuous and unobstructed way to get to the information? What are the obstacles for calling the radio station?
Assessment of obstacles to approach audience (cost of airtime, language, literacy, etc?)
Security
Security
Is the information protected against loss or unauthorized access?
Level of data encryption, number of required passwords, backup of audio messages
Convenience Accessibility
Maintainability
Can all of the information be organized and updated on an on-going basis?
Number of helpdesk contacts, number of required technicians to solve problems with the system
Comprehensiveness
Speed
Can the infrastructure match the user’s working pace?
Time frame between creating the voice menu, advertising the survey and receiving replies
Security
7
SWOT Analysis of Freedom Fone
Strengths
● Adaptable to different languages and cultures. It can be used and deployed in all countries where there is mobile network coverage, and content can be recorded in any language - even multiple languages, simultaneously.
● Simple to install. Freedom Fone provides an installer that automates much of the setup, empowering a non-technical user to independently set up a sophisticated telephony server in under 30mins.
● Simple to use. Once you're set up, an easy graphical user interface lets you control through a simple 'dashboard'."
Weaknesses
● Requires dedicated computer
Opportunities
● Use in small to medium sized radio stations for agricultural development, education or health programmes, elections monitoring or emergency relief operations.
● Engaging older audiences, not used to texting, or internet chatting ● Illiterate audiences ● Audiences without access to SMS (either by financial reasons or technology literacy) ● Audiences without internet ● Audiences that speak multiple languages ● Share audio information with audience; Audio information can take different forms as
voice menu (press 1, press 2, etc.), educational dramas, short news items, or songs ● Organise a poll to enable the audience to vote on an issue using their phone ● Collect SMSs from the audience: these might be updates about specific news events,
alerts or similar time critical information ● Get the audience to leave audio messages to share their opinion on a particular topic or
make reports in their own language ● In addition to ordinary mobile phones, your callers can use landlines and internet-based
phones to access the service. This means that Freedom Fone can receive and deliver crucial information via mobile phones or landlines in situations facing power constraints or where the Internet access is limited or interrupted
Threats/Constraints
● To run the platform independent of the Internet, the computer must be connected to mobile phone networks via one or more GSM devices
● Cost of airtime for the audience
Annex vi – Annual progress report 503RAF5000
Partners for the implementation of activities In 2012, the following local, national and regional organizations carried out trainings, surveys and other activities from the project 503RAF5000 under UNESCO supervision. Local organizations were chosen to create sustainable results, thus becoming secondary beneficiaries of the project.
Democratic Republic of the Congo
Target Agency, Université de Kinshasa, Institut Facultaire des Sciences de l’information et de la communication
Kenya
Kenya Community Network, Kenya Telecentres, College of Science and Technology from Meru University
Lesotho
Media Training Centre, Biz concepts, National University of Lesotho, Media Institute of Southern Africa (South Africa), Lesotho Communication Commission
Namibia
Namibia National Institute of Statistics, Namibia Polytechnic Media Studies Department, Vision Africa Research, Media Institute of Southern Africa (Namibia)
South Africa
Media Training Centre, Media Monitoring Africa, Media Institute of Southern Africa (South Africa), National Community Radio Forum, Media Development and Diversity Agency
Tanzania
Gender and Media Southern Africa, Union of Tanzanian Press Clubs, Ecom Research group, Community Media Network of Tanzania (COMNETA), Media Institute of Southern Africa (MISATAN), Airtel
Zambia
Chipata Radio Services, Zambia Institute for Mass Communication, Zambia’s Centre for Policy Dialogue, Panos Institute of Southern Africa, Zambia’s Open University
Annex vii – Annual progress report 503RAF5000 TABLE: Monitoring of radio programmes
Listeners’ Assessment Radios’ Self-Assessment
OF
Radio programmes, the relevant indicators
Radio programmes, all indicators
WITH
Listeners’, particularly poor women and girls. Other radios.
Radio stations, including local correspondents
ON
a1) General * Quality of news coverage * News started or contributed to by correspondents * Editorial work * Use of monitoring methods and tools
a2) Gender * Balanced presence of women and men * Stereotypes and multidimensional portrayal
a3) ICTs * Editorial work * Broadcasting and delivery * Communication and interaction
Three issues of local concern (generic indicators for issues, measuring knowledge, attitude and behavior after listening to related radio content) * Health issue * Agriculture issue * X issue
Listening habits * Frequency of listening * Why they listen * What they listen to most * Examples of information received
a1) General * Quality of news coverage * News started or contributed to by correspondents * Editorial work * Scheduling air time allocation * Use of monitoring methods and tools
a2) Gender * Balanced presence of women and men * Stereotypes and multidimensional portrayal
a3) ICTs, including problems experienced with the software “this month” * Transversal issues * Programming and editorial work * Broadcasting and delivery * Communication and interaction * Financial planning and management
Three issues of local concern (generic indicators for all issues, related to a1) General, e.g. quantity of people phoned in, 10 sources Internet, social voices in X local issue, etc.) * Health issue * Agriculture issue * X issue
Indicators for Results II and III
THRU
Contractor’s external evaluation
Radios’ self-assessment, plus contractor’s external evaluation
WHEN
One field evaluated per week
All fields evaluated every 3 months
HOW
Automated (using ICTs: e.g. calls-in, SMS polls, quizzes). Aggregatable
Automated (e.g. check-lists filled in by radios). Aggregatable
Report
Every 6 months = twice a year Contractor sends it to ACI, with an analysis. ACI rectifies or ratifies analysis and uploads it on the platform
Every 3 months = 4 times a year Contractor sends radios’ and his/her assessment to ACI, with an analysis. ACI rectifies or ratifies analysis and uploads it on the platform
19
DemocraticRepublic of the
CongoRadio Télé Déo Gratias FM 87.5 (00243) 997 019 571
124, Lubumbahi Avenue,Kasumbalesa, Katang
Province, DRC
Solange Tshiloz Kamin (00243) 997019 571
DemocraticRepublic of the
CongoKimvuka na Lutondo FM 105 (00243) 815 193 974
Kenge I,District of Kwango, Province of
Bandundu, DRCB.P. 10.175 Kinshasa I RDC,
Godéfroid Pindi Zanga,Director
(00243) 815 193 974, (00243) 998010 712
DemocraticRepublic of the
Congo
Radio Communautaire deMuanda FM 99
(00243) 819 023 568, (00243)855 045 696, (00243) 899 207
688
Avenue de la Radio n° 3,Boimanu
Muanda Cité, Bas Congo,DRC
Jean Ndombasi(00243) 819 023 568
DemocraticRepublic of the
CongoRadio Bangu FM 106.4 (00243) 815 003 234
Parking Hopital General deReference IME, Kimpese,
Songololo, Bas Congo, DRC
Rigobert Malalako(00243) 815 003 234, (00243) 898
366 238, (00243) 998 949 240,[email protected]
Kenya Radio Maendeleo FM 98.1 (00254) 721 295 403 P. O. Box 3947-40100Kisumu, Kenya
Frederic Ochieng Mariwa, ChiefExecutive Officer
(00254) 721 295 [email protected]
Kenya Mwanedu Fm FM 96.1 (00254) 722 694 545, (00254)432 031 600
Mwanedu Communications,Wess Apartments, Catholic
Church Road,Voi, Taita Taveta County,
KenyaP.O. Box 750-80300
George Mwamodo,(00254) 722 694 545
Annex viii - Annual progress report 503RAF5000
Country Name of the radio Radio stationfrequency Telephone of the radio Address of the radio Contact person at the radio and
contact details
Kenya Radio Mang'elete FM 89.1 (00254) 718 572 082, (00254)202 648 436
P.O. Box 304 Mtito Andei,Kenya.
(Nthongoni Market, 14KmWest of Mtito Andei town in
Makueni County)
Meshack NyamaiStation Manager, (00254) 718 572
082, (00254) 202 648 [email protected],[email protected]
Kenya Mug'ambo Jwetu Radio FM 102.3 (00254) 722 870 879 P.O. Box 129-60602 Kianjai,Kenya
Reuben Mukindia, Project Manager(00254) 734 881 925, (00254) 722
Lesotho Mafeteng Community Radio FM 107.7 (0026) 628 701 322, (0026) 628322 368
Mafeteng Multi-media Centre,P.O. Box 1384, Mafeteng,
900, Lesotho
Tieho Rankhone,Programme Coordinator
(Communication and information),Lesotho National Commission forUNESCO, (0026) 658 973 772,
(0026) 662 773 772, (0026) 622 315932
South Africa Valley FM FM 88.8 (0027) 233 477 096Sohnge Building, 38 GreyStreet, Worcester, 6850,
South Africa
Francois Marais, Station Manager(0027) 233 477 096
(0027) 233 420 610 (fax)[email protected]
Annex viii - Annual progress report 503RAF5000
Country Name of the radio Radio stationfrequency Telephone of the radio Address of the radio Contact person at the radio and
contact details
South Africa Radio Riverside FM 98.2 (0027) 543 321 775 3 Robinson Street, Upington,8800, South Africa
Thabang Pusoyabone, StationManager
(0027) 543 321 775,(0027) 543 321 772, (0027) 543 323
244 (fax)[email protected]
South Africa Radio Atlantis FM 107.9 (0027) 215 724 320Fernando Building, Mark
Street, Atlantis, 7349, SouthAfrica
Rachel Watson, Station Manager(0027) 215 724 320,
(0027) 866 124 832 (fax)[email protected]
South Africa Jozi FM FM 105.8 (0027) 119 824 134 / 6686
Ekhaya Centre Building, 1stFloor, Room 10.
2212, Mahalefele Drive, Dube,1800, Soweto, South Africa
Mpho Hector Mhlogo, StationManager
(0027) 119 824 134 / 6686(0027) 119 827 003 (fax)
South Africa Bush Radio FM 89.5 (0027) 214 485 450330 Victoria Road, Salt River,
Cape Town, 7925, SouthAfrica
Brenda Leonard, Station Manager(0027) 214 485 450,
(0027) 214 485 451 (fax)[email protected]
Tanzania Pambazuko FM FM 90.7 (00255) 716490619P.O. Box 475, Ifakara,
Morogoro, Ruzinga Area,Tanzania
Theresia Makungu
Annex viii - Annual progress report 503RAF5000
Country Name of the radio Radio stationfrequency Telephone of the radio Address of the radio Contact person at the radio and
contact details
Tanzania Kahama FM FM 90.8 (00255) 762 675 500P. O . Box 1065,
Kahama, Shinyanga,Tanzania
Mipawa Ng'wanangolelwa, RadioManager
(00255) 754 436 [email protected]
Tanzania Mtegani FM FM 91.9 (00255) 777 853 157 Mtegani, Makunduchi,Zanzibar, Tanzania
Bilali Jihad Ramadhan,(00255) 777 853 157, (00255) 777
Saumu Ali Haji (00255) 772 103 157
Tanzania Micheweni FM 97.4 (00255) 777 609 737P.O. Box 154, Micheweni,
PembaZanzibar, Tanzania
Khatib Juma Mjaja, [email protected]
Mohammed Shapandu Mwinyi, RadioManager
(00255) 777 463 543
Tanzania FADECO Community Radio FM 100.8 (00255) 754 605 682, (255) 688710 449
Kagera Street, KayangaTown, Ruzinga Area, P.O.Box
223, Karagwe, KageraRegion, Tanzania.
Joseph Sekiku (Chairperson), LukasKariongi, (00255) 787 870 126,
[email protected],[email protected],
Tanzania Kyela FM 96.0 (00255) 759 307 280,(00255) 783 758 381
Plot NO FF 129-130Kalumbulu, P.O. Box 600Kyela, Mbeya, Tanzania
Abbas A. Mwakalinga,[email protected],
[email protected],[email protected]
Annex viii - Annual progress report 503RAF5000
Country Name of the radio Radio stationfrequency Telephone of the radio Address of the radio Contact person at the radio and
contact details
Tanzania Pangani FM 107.7 (00255) 272 630 033 P.O. Box 1 Pangani, Tanzania
Vera Pieroth, Executive Director,(00255) 272 630 303, (00255) 272630 203 [email protected],
Ismail Mwishashi
Tanzania Okonorei FM 94.4(00255) 787402865, (00255)
255787870126, (00255)785944945
P.O. Box 12785, Arusha,Tanzania
Lukas Kariongi, (00255) 787 87 0126, [email protected],[email protected], Khadija
Abdallah, [email protected]
Tanzania Sengerema FM 98.8(00255) 282 590 146, (00255)784 799 630, (00255)282 590
146 (fax),
P.O. Box. 399 Sengerema,Mwanza, Tanzania, [email protected],
Felicien Ncheye, Deputy Chairperson,[email protected]
Namibia Live FM (Rehoboth) FM 90.3 (00264) 62 523 831, (00264) 62523 821 (fax)
P.O. Box 3363, Rehoboth,Namibia Pieter Olivier, [email protected]
Namibia Ohangwena Community Radio FM 94.1(00264) 65 264 309, (00264) 65
264 300, (00264) 65 263 033(fax)
P.O. Box 13185, Eenhana,Namibia
Walde Nataangwe [email protected]
Annex viii - Annual progress report 503RAF5000
Country Name of the radio Radio stationfrequency Telephone of the radio Address of the radio Contact person at the radio and
contact details
Namibia Base FM FM 106.2 (00264) 61 263 726Clemens Kapuuo Street,
Katutura, 9513, Windhoek,Namibia
Mufaro Nesongano, [email protected]
Namibia West Coast FM FM 107.7 (00264) 64 464 048 P.O. Box 4420, Swakopmund,Namibia Scharl Moller, (00264) 811 274 024
Zambia Breeze FM FM 89.3 (00260) 216 221 175, (00260)216 221 823 (fax)
P.O. Box 511178, 866Parirenyatwa Road, Chipata,
Zambia
Michael Daka, Founder/Director,Skype ID: Mike.Daka
Zambia Zambezi FM FM 107.7 (00260) 977 771 518P.O. Box 60587, Livingstone,
Zambia, P.O. Box 33847,Lusaka, Zambia
Swithin Haangala,[email protected],
(00260) 977 771 518
Zambia Radio Lyambai FM 101.3 (00260) 976 875 949 P.O. Box 910240, Mongu,Zambia
Mukeya Liwena, Station Manager,[email protected]
Zambia Mkushi FM 92.7 (00260) 215 362 122, (00260)979 134 562
P.O. Box 840228, Mkushi,Zambia
Boniface Susa, [email protected]
Annex viii - Annual progress report 503RAF5000
Country Name of the radio Radio stationfrequency Telephone of the radio Address of the radio Contact person at the radio and
contact details
Zambia Iso-Community Radio FM 93.7(00260) 977 432 913, (00260)979 120 485, (00260) 214 560
134
P.O. Box 440110, Isoka,Zambia
Josphart Kaluba and AnnieNachilongo isofmcommunity@yahoo.
com
Annex viii - Annual progress report 503RAF5000
Country Name of the radio Radio stationfrequency Telephone of the radio Address of the radio Contact person at the radio and
contact details
Annex ix – Annual progress report 503RAF5000
UNESCO Offices implementing the project 503RAF5000
UNESCO Headquarters, Paris
Mirta Lourenço
Project Officer - Chief Media and Society
Tel: +33 1 45 68 42 28
Dem. Rep. of the Congo
Michel Kenmoe
Tel: +241 01762879
Joseph Poto Poto
Tel: + 243 99 9922917
Kenya
Jaco Du Toit
Tel: +2542076222346
South Africa, Lesotho, Namibia
Lydia Gachungi
Tel: +264 61 291 7210
United Republic of Tanzania
Al-Amin Yusuph
Tel: +255 22 2666623
Zambia
Hezekiel Dlamini
Tel: +254 20 7622346
