Annual Conference Lora Dorman CSXT Director … Railca… · 1 2015 Damage Prevention & Freight Claim Annual Conference Lora Dorman – CSXT Director AAR Services June 17, 2015

1

2015 Damage Prevention & Freight Claim

Annual Conference

Lora Dorman – CSXT Director AAR Services

June 17, 2015

DDCT History

The Damaged and Defective Car Tracking (DDCT)

began with a joint request by the Arbitration Rules

Board (ARB) & Equipment Asset Committee (EAC).

Purpose - a centralized system for damaged and

defective cars as governed by the AAR

Interchange and Car Hire Rules.

DDCT was implemented to the Rail Industry in 2011.

Railroads, Car Owners and Shops are all participants.

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Interchange Rules

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AAR Interchange Rules – Rule A

Rule A –The fair & proper handing for interchange

of freight traffic

— Car owner

Responsibility for repair of ordinary wear &

tear (Defects)

— Handling Carrier

Responsibility for repair or settlement of

unfair usage or improper protection (Damage)

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AAR Interchange Rules – Rule 1

Rule 1

— Each handling line is responsible for the condition

of all cars on its line

RRs repair cars to meet safety and service

requirements

— Minor defects addressed – empty & loaded

Not greater than 16 hours labor

Or less than 8 hours (specific to boxcar doors)

— The maintenance cost of the car is the

responsibility of the car owner

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AAR Interchange Rules – Boxcar Grading

Boxcar Grading Criteria

— Roof

— Floor

— Lining

— Doors

When?

— Shop tracks

— Repair tracks

— Upgrade

— Cleanout

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How can you identify defects for attention by CSX?

Reject any RR

marked cars for

Mechanical in

ShipCSX

— Be as descriptive as

possible

— Use the diagrams &

be specific

— Add photos as

attachments when

possible

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CSX - ShipCSX Rejects

Is this what you would tell a Shop if you were dropping off

your automobile?

Specifics help our inspectors and repairmen find the issue!

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How does DDCT fit in this process?

Rule 1 cars need disposition if

— Over the number of hours to repair

— Cannot be repaired at the facility

Create a DDCT incident to request disposition from the

car owner

When the car owner is notified, the rules allow 2

business days to provide a repair shop of their choice

This electronic process allows the parties to exchange

information as a work flow process.

.

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Damage versus Defective

Rule 95/107

examples

— Unfair Usage

— Derailment

— Collision/side

swipe

— Loading/unloading

– fork lifts, other

equipment

— Missing parts

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Door Damage

A hole in the door

due to rust or wear is

a defect.

A door hit with a

pallet of product on a

fork truck is damage.

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.

Any Questions?

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13 l Asset Health Strategic Initiative l

© 2014 Association of American Railroads. All rights reserved.

AAR Asset Health Strategic Initiative

Equipment Quality Reporting Overview

AHSI Overview



EQR Project Background

• Originated under the Damaged and Defective Car Tracking System Technical Advisory Group (TAG)

• Project approved by RPSWC in August 2012 for 2013

o Consisted primarily of mechanical groups

o Identified that wider variety of expertise was needed

• New Technical Advisory Group (TAG) formed; Equipment Quality Reporting TAG

o Includes mechanical, customer service, and car management groups

• TAG consists of Class I Railroads, Car Owners, and short line representatives



EQR Features/Benefits

• Provide a process to allow timely and accurate reporting of information related to equipment rejected by shippers to identify and minimize the handling of bad ordered equipment

• Provide visibility into:

o Rejection of cars when they are rejected on foreign roads (system cars on a foreign road)

o Identify issues/defects discovered during the unloading on a foreign road (system car received back empty with a defect)

o The ability to analyze loss of utilization

• Improve and standardize existing rejection codes to an industry standard



EQR Process Flow High Level

Shippers Class I/ Short line Customer Reject Systems

Railinc EQR Application



EQR Process Detail

Shipper Enters Detailed Reject Reason into

Carrier’s System

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Carrier Maps Detailed Reject Reason to Industry

Standard Code

2

Railinc Receives Customer Reject Information with Standard Industry

Shipper Reject Reason4

Notification of Reject Sent to Handling

Carrier and Car Mark Owner

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Car Mark Owner Logs into EQR

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Car Mark Owner Queries Rejects via

User Interface

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Car Mark Owner Exports Query Results in CSV

Format8

Carrier Sends Customer Reject Information To

Railinc via Web Services or CSV Upload Function

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EQR 2013 Project

• Develop a repository which captures reject data sent electronically from the railroads

• Notifications are sent to handling carriers and equipment owners when their cars/cars on their line are rejected by shippers

o MQ/email notification options

• User Interface created that allows handling carriers and car mark owners to query rejections



Rejected Equipment Query



Sample EQR Stats

EQR Information

MISC

FLAT

BOXC

TANK

VFLT

HOPP

GOND



EQR Phase II

Equipment Quality

EQR Cross-functional TAG Customer Service – Car Management – DDCT

Phase II

Phase II Place

Inspect Reject

Notify

Move Action

Report

Notify

Move Action

Reason Codes

Mechanical

Non-Mechanical Railroad Activity



AAR Asset Health Strategic Initiative

Equipment Quality Reporting Overview

AHSI Overview



Asset Health Strategic Initiative (AHSI) Description

Multi-year strategy for improvement of asset health driven by yearly industry targets and measures for improvement,

Solves problems with rolling stock that need a network view of asset information and industry coordination,

Applies information technology solutions and processes

Detect Plan

Move Repair Settle

Prevent

SAFETY



• Line of Road Failures (Mechanical)

Reduce

Mechanical

Service

Interruption

s •Class IA Brake Test

Exemptions

Improve

Inspection

Quality

•Quality - 30, 60, 90 Day Return to Shop

Increase

Yard and

Shop Efficie

ncy

Improve Safety

Increase Yard & Shop Efficiency

Reduce Mechanical

Service Interruptions

Improve Inspection Quality

Industry Targets

Optimize Capital Expenditures

Lower Train & Yard Operations

Costs

Lower Repair & Maintenance

Costs

AHSI Program is Aligned with Industry Targets, Metrics to Measure Targets

AHSI Targets Metrics



Initial Foundation: Task Force Identified Initiatives

▶ Asset Information Repository Comprehensive repository for railcar and locomotive health, characteristics, and related

information

Includes real time and historical data

▶ E-Train Industry-level consist status and data feed

Consolidated source of train information enabling real time visibility and analysis

▶ Inspection Quality (Detector Platform) Uses wayside and onboard detectors, repair history, and equipment configuration to

improve the quality of inspections

Includes detector registry & related detection systems

▶ Mechanical Reference Repository Centralized repository for current and historical Railinc/TTCI/AAR operational

information that is critical to industry systems (e.g., running repair agents, Rule 88, Mechanical Defect reports)



Asset Health Component Tracking

▶ Primary Capabilities

▶ Register Components

▶ Associate Components to Equipment

▶ Recall Components

▶ Capture Component Performance

▶ Results

▶ Better component/car performance

▶ Reduced mechanical failures

▶ Reduced commodity damage



Current and Future Component Tracking

Wheelsets Sideframes Bolsters Couplers

Domes GPS Engines

Turbochargers

PTC

Traction Motors

Cushioning

Brake Systems

Emergency & Service

Brake Valve

2011 2012 2014

Tank

Valves



2015 AHSI Related Work

▶ Component failure analysis

▶ Data integration of wheel temperature detectors

▶ Real time equipment mileage processing

▶ Identifying equipment with repeated air hose separations

▶ Reporting and visibility of train inspections



Questions?

Railinc Customer Support Center (CSC) Email: [email protected] Phone: (877) 724-5462 www.railinc.com

Documents

Annual Conference Lora Dorman CSXT Director … Railca… · 1 2015 Damage Prevention & Freight Claim Annual Conference Lora Dorman – CSXT Director AAR Services June 17, 2015