Annexure B - 1stopaksh - Home1stopaksh.in/images/IMPS-MANUAL-Annexure-B.docx · Web viewAnnexure B FINANCIAL INCLUSION DIVISION IMPS MANUAL FOR BC AGENTS Contents 1. Remitter Registration

Annexure B

FINANCIAL INCLUSION DIVISION

IMPS MANUAL

FOR BC AGENTS

IMPS Manual Version April 2015 Page 1

Contents

1. Remitter Registration

2. Beneficiary Registration

3. IMPS Remittance

4. IMPS Status Enquiry Refund

5. Continue Walk-In Customer FP Capture

6. Print Remitter Card


1. Remitter RegistrationThe remitter can be of two types:

Walk-In Remitter Bank Customer

1.1 Walk-In Remitter: Go to Customer Creation -> Remitter Registration

Fill the mandatory details and Submit Confirmation Screen shows up, Click confirm if the details are correct

Prescribed modification to be made on the above screen:

1. Name

2. Fathers Name

3. State

4. City

5. Mobile No

Rest all fields are to be optional fields.


Note down the registration ID and upload the photo of remitter

After Photo upload is complete, Fingerprint Capture screen is shown

Remitter Registration Photo Upload to be non - mandatory.


Capture the Remitter’s Fingerprints to complete the registration process


1.2 Existing Bank Customer

Select Bank Customer in Remitter Type

Enter Account Number of Existing Bank Customer and click submit Customer Verification screen is shown

Another text box for Aadhaar number should be provided, and the transaction should be done using AEPS ON-US.

After Successful Verification, the existing details are populated on the screen


Enter ID Type and ID No and click Submit After confirmation, Remitter Registration Number is generated. Note down the

Registration no.

The Id Type and ID No. are not required as KYC of the customer has already been done by the bank in existing customer.

Note 1: The bank customer has to be enrolled through KBS.


2. Beneficiary Registration

2.1 Add Beneficiary

GO to Customer Creation ->IMPS Beneficiary Registration

Enter the Registration Number of the Remitter and click Query.

The above screen is shown, Click Add New to Add a Beneficiary


Add the details. For IFSC code, search button is available which open a small window as shown above. Enter the first character of bank code to search and double click on the result to select the IFSC code.

The beneficiary branch and address will be auto filled after selecting the IFSC Code.

The Beneficiary Bank Name and Beneficiary Bank are not mandatory or they can be pre populated.

The Beneficiary Bank Address is not needed.



Click on Verify after the details are entered. A popup windows shows for verification. The customer needs to provide the fingerprint for authorizing

Click on Submit to add the beneficiary.


2.2 Modify/Delete Beneficiary

Go to Customer Creation->IMPS Beneficiary Registration and enter the remitter ID.


Enter the remitter ID and click on Query Select the radio button for the beneficiary the remitter wishes to delete/Modify and Click on

View/Modify.

Change the details as required. To delete, select status as deleted from the Status dropdown.


After updating the details, click on Verify to authorize. Now click on Update button to update the details.


Beneficiary details will be updated/deleted as required



3. IMPS Remittance

3.1 IMPS Remittance – Walk in Remitter Go to Money Transfer->IMPS Remittance

Enter the registration number of the Remitter

The list of beneficiaries is shown. Select the beneficiary and remittance type and click on Remit money.


Select Remittance Amount then Click on Verify. In the popup window Authorize with Remitter Fingerprint.

Click on Confirm to continue


Transaction Receipt is shown with the details of transaction


Clicking on continue will take you back to list of beneficiaries.


3.2 IMPS Remittance for Account Holder

The existing account holder has two options for IMPS remittance 1. Cash Remittance2. Debit from Account

3.2.1 Cash Remittance

The flow for cash Remittance is similar as in case of Walk in Remitter. Please refer section 3.2 for this flow

3.2.2 Debit from Account

Go to Money Transfer->IMPS Remittanc Enter the remitter registration number of Account holder Select the beneficiary and the remittance type as Account Transfer

Enter the amount and authorize with fingerprint


The remitter account will be debited and transaction will be successful

Another text box for Aadhaar number should be provided, and the transaction should be done using AEPS ON-US.



4. IMPS STATUS ENQUIRY/REFUND

This option provides the status of the IMPS transactions and is useful for those cases where the transaction was timed out.

Go to Money Transfer->IMPS Status Enquiry/Refund Service

Enter the Transaction Reference Number and Click Query

The transaction details summary is shown for the transaction ID


To view more details, you can select the transaction id and click View details

You can also select the date range for viewing status of multiple transactions



5. Continue Walk-In Customer FP Capture

For the existing Walk in remitters registered as Indo Nepal Remitter, Continue Walk-In Customer FP Capture facility is provided to enable them for IMPS transactions

Go to Customer Creation->Continue Walk-In Customer FP capture


Enter the registration number of the existing remitter and click Submit

Capture the Fingerprints



6. Print Remitter Card

The remitter whose registration is complete can print his remitter card. The remitter will bring this card for doing IMPS transactions.

Go to Customer Creation->Print Remitter Card

Enter the registration number and click submit


Note: PDF Reader software needs to be installed on the system for this functionality.



Documents

Annexure B - 1stopaksh - Home1stopaksh.in/images/IMPS-MANUAL-Annexure-B.docx · Web viewAnnexure B FINANCIAL INCLUSION DIVISION IMPS MANUAL FOR BC AGENTS Contents 1. Remitter Registration