CURRICULUM VITAE

ANN LITTLE

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------I am a confident, self-motivated professional with a background in sales and a strong focus on delivering excellent customer service. My team leadership experience has been gained in roles managing both customer service and internal Account Management teams. I have a can do approach and well developed relationship building skills which have been developed in customer facing situations at all levels

Key experience and skills Account management of regional and National branches of distributors Administration skills gained in sales, marketing and general office environments. Design and Implementation of Local marketing calendar and promotional initiatives/sales drives, track success. Product launch and sales development. Good commercial decision making ability (focussed on return on investment) Generate sales growth by identifying and developing profitable new business opportunities. Excellent communicator, verbal and written. Confident, enthusiastic presenter comfortable at all levels. Negotiation to MD level Good interpersonal and negotiation skills, dealing with a wide range of contacts, at all levels. Business planning and strategic account management IT skills, including CRM and Microsoft Team leadership including recruitment, training and development, of Telephone Account Managers/Customer service

operators.

ACCOMPLISHMENTS/AWARDS Distributor Account Manager of the year – Diversey role Key contributor Regional teams – Diversey role Top achiever in business consistently year on year Sales team of the year whilst at Industrial Supplies/Hartford Russell Employee of the month on several occasions with Microlease Plc

STRENGTHS Committed and Enthusiastic, Attention to detail, Keen to learn Good organiser, capable leader or team member, relationship builder Taking ownership, Drive and determination to succeed Ethical and trustworthy Conflict management

RECENT CAREER HISTORY

July 2014 – Present Business Development Manager at Alliance Catering DisposablesManaging a territory with a value of approx. 300. Developing existing customers and seeking out and winning new business. Target 1 new account per month with annualised value of each account to be no less than 6k. Cleaning

Jan 2013 – June 2014 Regional Sales Manager/Key accts Manager Duni LtdManaging a portfolio of Regional Distributors. Developing the customer base through growth into Key local accounts. Driving sales through promotions both local and National, delivering Innovation and growing sales of same in the catering table top industry.

2003 – Dec 2012 Distributor Account Manager Diversey, NorthantsAchieving sales growth within a portfolio valued at £3.7mil, in line with company Annual Operating Plan. Securing new business opportunities and increase market penetration. Managing national and independent distributors and wholesalers, plus key account end users, within a geographical region.

2001-2003 Account Manager Industrial Supplies/Hartford Russell, EnfieldDevelopment of existing accounts portfolio of 1.2m, seek out and win new business within an agreed territory. Providing janitorial and hygiene solutions including product recommendation, Survey for installation of dispensing equipment and training of end users in product usage, health and safety and COSHH related to those products.

Previous employmentHenkel Loctite adhesives – Internal Account Management Team Leader – new teamCatomance specialist chemicals manufacturer – Telesales supervisor/Marketing co-ordinator8 years in the electronics rental industry – Microlease Plc Sales and marketing coordinator2 years in the recruitment industry – Atlas Recruitment

2 year in the office equipment industry - Rank Xerox18mths of Hairdressing apprenticeship on leaving school

Hobbies and InterestsMotor Sport, Football, Reading and cooking.

Personal detailsContact numbers 01933 311926 or mobile 07760335984Email annp.little@gmail.comAddress: 1 Church Close, Wymington Bedfordshire. NN10 9FGFull clean UK drivers licence 26 years+Grammar School educated