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Integrated Working IN Salford. Angharad Jackson. Victoria Climbi é. Born 2nd November 1991 Died 25th February 2000 Inquiry established 20th April 2001 under Lord Laming Published 28th January 2003 407 pages 108 recommendations. Victoria was known to. 4 Social Services Depts. - PowerPoint PPT Presentation
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Angharad Jackson
Integrated Working IN Salford
Victoria Climbié
• Born 2nd November 1991
• Died 25th February 2000
• Inquiry established 20th April 2001 under Lord Laming
• Published 28th January 2003• 407 pages• 108 recommendations
Victoria was known to
• 4 Social Services Depts.• 3 Housing Depts.• 2 Police CP Teams• 2 Hospitals• 1 Specialist NSPCC Centre
• No school• No GP
3 key messages
• Clear line of accountability
• Better integration of services
• Clear lines of communication
Government response
• Transfer of Children’s Services to DfES (now DCSF)• Integration of education and children’s social care
• Minister for Children and Families• Lead Member for Children’s Services• Director of Children’s Services• Local Safeguarding Children Boards
• Children’s Trusts
Integrated Working Toolkit• Information sharing guidance
• Common Assessment Framework (CAF)
• Role of Lead Professional
• Integrated service delivery model (Family Action)
• Online directory of resources
• ContactPoint (previously known as the Information Sharing Index
• ContactPoint will be the quick way to find out who else is working with the same child or young person, making it easier to deliver more coordinated support.
• This basic online directory will be available to authorised staff who need it to do their jobs. It is a key part of the Every Child Matters programme to improve outcomes for children alongside ICS and (e)CAF
What is ContactPoint?
What will the benefits be?
• Quickly identify whether a child is receiving universal services (education, primary health care)
• Less time spent trying to find other practitioners who may be involved
• Indicates whether a CAF has been completed• Supports more effective multi-agency working which
should lead to a better service for children and young people
The Big Picture
other
other
DWP
DCSF
ONS
National
NHS
Nati
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ata
su
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ly
No
IT
A
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Med
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Acc
ess
P R
A C
T I T
I O
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A C
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S S
Web
A
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CM
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ContactPoint
150 ‘accountable’ LAs
Data matching
Acc
ess
Co
ntr
ols
Support services (national and local)
SECURITY
Local
Local data supply
Information held
Child’s Name
Parent(s)/Carer(s)Contact Details
Gender
Date of Birth
Address
Youth WorkerContact Details
Social WorkerContact Details
SENCO Contact Details
BASICDEMOGRAPHICS
ADDITIONALINVOLVEMENT
examples
CAF Indicator
Sensitive Service
Contact Details
Lead ProfessionalContact Details
Un
iqu
e Id
enti
fie
r
ContactPoint will not hold case data or assessment information
INDICATORS
General PracticeContact Details
Health VisitorContact Details
UNIVERSALSERVICES
Educ/SchoolContact Details
School NurseContact Details
What information will be held on ContactPoint? • ContactPoint will only contain the following basic
information: • name, address, gender and date of birth of all children in
England (aged 0-17); and
• name and contact details for: • parents or carers;
• educational setting (e.g. school);
• primary medical practitioner (e.g. GP practice);
• other services; and
• lead professional (if appointed).
Continued…
• There will also be the facility to indicate if practitioners have completed an assessment under the Common Assessment Framework.
• Informed consent of the child or young person’s parent/carer will be needed to record contact details of sensitive services (currently defined as sexual/mental health and substance abuse). Access to this information will be restricted.
• ContactPoint will NOT contain any detailed information (such as case notes, assessments, medical data or exam results).
Who will have access? • Access to ContactPoint will be restricted to authorised users who
need it as part of their work. • In order to be granted access, users will require:
– enhanced Criminal Records Bureau clearance– authorisation from line manager– training– A authentication token
• Authorised users will be able to access ContactPoint– Through an existing case management system– Directly through a secure web link– Via another authorised user (mediated access)
• It will not be possible for any user to access any case management systems or case data held by another agency through ContactPoint.
Viewing ContactPoint
Authorised practitioner uses a security token to view ContactPoint directly through a web interface
Mediated access – authorised ContactPoint user accesses ContactPoint through another authorised user
Management Information
Practitioner is working with a child or young person
ContactPoint
ContactPoint will be updated from case management systems wherever possible
Practitioner is working with a child or young person
automatic update of
involvement and contact
details
Practitioner updates case information
Authorised user updates ContactPoint
Mediated access - alternative route where no system link is possible
CaseMgmt
System
ContactPoint
ContactPoint in Salford
• Salford is an early adopter of ContactPoint• First users of ContactPoint in Salford go live October
2008• Roll-out throughout 2009
Further information
• Resourceswww.ecm.gov.uk/contactpoint
www.salford.gov.uk/contactpoint
• Newsletterhttp://www.salford.gov.uk/contactpointnewsletter.htm
• Contact detailsAngharad Jackson [email protected]