Angela Lindsey1411 Grant Ave S #H-202, Renton, WA 98055

Phone: 206-953-0882 E-mail: Amarielc@yahoo.comOBJECTIVE

To obtain a position within an established business in which I can utilize my skills and further assist in the growth and development of the company.

EMPLOYMENT

Case Manager

2012-Present Phillips Law Firm Woodinville, WAResponsible for maintaining over 150+ files and preparing them for negotiations; Records ordering and monitoring; setting up subrogation with private health insurance companies; assisting providers with updates on our mutual clients; Trained new Legal Assistants as well as receptionists; completed letters of representation for Personal Injury Case Managers; data entry for all departments; Made demand calls for Personal Injury clients and prepare the demands to be mailed; prepare and track balance verifications for Personal Injury clients in pre-litigation and litigation; attend and manage weekly meetings with pre-litigation and litigation; receive and handle complaints for all departments; status updates for clients, doctors and adjusters; completing drop procedures; send out letters of guarantee; assist paralegals with trial preparation.

Receptionist

2008-2009                   Island Dermatology                   Mercer Island, WA Made patient appointments for multiple doctors; processed patients with check-in and check-out; processed deposits; resolved billing issues; assisted patients with complex issues regarding care; assisted in other areas as needed with staff members; handled patients records with confidentiality and maintained HIPPA code and regulations.                      Office Manager/ Sales Administrator

2003- 2008 VRI Development & Sales Bellevue, WAAnswered multi-lined phones and routed calls to available sales agents; prepared contracts and other purchase related documents; submitted requests to the state for timeshare licenses and renewals for 8 sales sites; handled member accounts, processed credit card and check down payments; assisted internal and external customers concerns regarding sales incentives and answered sales and general program questions; acted as liaison between my department and others for the completion of sales transactions; managed and maintained contract processing for 7+ sales representatives; prepared monthly, quarterly and yearly statistic reports for sales director;handled invoice reconciliations for vendors marketing services; inventoried sales incentives and filled request for supplies to all sales sites; assisted other departments with tasks as needed;submitted online customer credit applications for perspective timeshare purchasers.

EDUCATION

Rockhurst University Continuing Education Center Certificate 2008Fred Pryor Seminars Certificate 2005Pima Medical Institute Certificate 2004