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    About the Company

    Angel Bookings tryst with excellence in customer relations began more than 20 years ago.

    Angel Group has emerged as one of the top 10 retail broking houses in India and

    incorporated in 1987. Today, Angel has emerged as a premium Indian stock-broking and

    wealth management house, with an absolute focus on retail business and a commitment to

    provide "Real Value for Money" to all its clients.

    It has memberships on BSE, NSE and the leading commodity exchanges in India NCDEX &

    MCX. Angel is also registered as a depository participant with CDSL.

    Angel Group Companies

    Angel Broking Ltd.Member on the BSE and Depository Participantwith CDSL

    Angel Capital & Debt MarketLtd.

    Membership on the NSE Cash and Futures &Options Segment

    Angel Commodities BrokingLtd.

    Member on the NCDEX & MCX

    Angel Securities Ltd. Member on the BSE

    Incorporated :1987

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    BSE Membership :1997

    NSE membership :1998

    Member of NCDEX and MCX

    Depository Participants with CDSL

    Angels presence-

    Nation- wide network of 21 regional hubs

    Presence 124 cities

    6800 + sub brokers & business associates

    5.9 lakh +clients

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    Management

    S.No Name Designation & Department

    1. Mr. Dinesh Thakkar Founder Chairman & Managing Director

    2. Mr. Lalit Thakkar Director Research

    3. Mr. Amit Majumdar Executive Director Strategy and Finance

    4. Mr. Rajiv Phadke Executive Director HR & Corp

    5. Mr. Vinay Agrawal Executive Director Equity Broking

    6. Mr. Nikhil Daxini Executive Director - Sales and Marketing

    7 Mr. Hitungshu DebnathExecutive Director - Distribution & Wealth

    Management

    8. Mr. Mudit Kulshreshtha Executive Director Operations

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    Vision of the Company

    To provide best value for money to investors through innovative products,

    trading / investment strategies, state-of-the-art technology and

    personalized service

    Philosophy of the Company

    Ethical practices & transparency in all our dealings customer interest above our

    own always deliver what we promise effective cost management.

    Quality Assurance Policy

    We are committed to being the leader in providing World Class Product &

    Services which exceed the expectations of our customers Achieved by

    teamwork and a process of continuous improvement

    CRM Policy

    A Customer is the most important visitor on our premises. He is not dependent

    on us but we are dependent on him. He is not interruption in our work,

    but is the Purpose of it. We are not doing him a favour by serving. He is

    doing us a favour by giving us an opportunity to do so

    Logo of the company

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    OUR ORGANIZATIONAL STRUCTURE

    CSO (CentralSupport Office)

    Regional Office Regional Office Regional Office

    Branches & Franchise

    Branches

    Branches & Franchise

    Branches

    Branches & Franchise

    Branches

    Business Associates

    Angel Clients

    Angel Clients

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    ANGEL SOFTWARE (E- BROKERING)

    Angle has different products and voila trading on BSC, NSC, F&O, and MCX & NCDEX. It

    provides four softwares to customers for online trading.

    Angel Investor

    User-friendly browser for investors

    Easy online trading platform

    Works in proxy and firewall system set up

    Integrated Back office: Access account information anytime, anywhere

    Streaming quotes

    Refresh static rates when required

    Multiple exchanges on single screen

    Online fund transfer facility

    Angel Trade

    Browser based for investor

    No installation required

    Advantage of mobility

    Trading as simple as internet surfing

    BSC, NSC, F&O, MCX & NCDEX

    Angel Diet

    Application based ideal for traders.

    Multiple exchanges on single screen

    Online fund transfer facility

    User friendly & simple navigation

    BSC, NSC, F&O, MCX & NCDEX

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    Angel Anywhere

    Application-based platform for day traders

    Intra-day/historical charts with various indicators

    Online fund transfer facility

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    Angel Product & Services:-

    Equity

    Investing in shares or stock market is inarguably the best route to long-term wealth

    accumulation. However, it can also be a very risky proposition due to high risk-return

    trade-off prevalent in the stock market. Hence, it is more appropriate to take help of an

    experienced and trustworthy expert who will guide you as to when, where and how to

    invest.

    Angel provides guidance in the exciting world of stock market with suitable trading

    solutions and value-added tools and services to enhance your trading experience.

    Online Trading

    Three different online products tailored for traders & investors

    Customized single screen Market Watch for multiple exchanges

    Real-time rates

    Flash news & intra-day calls

    Intra-day & historical charts with technical tools

    Online research

    E-broking & back-office software training

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    Quality Research

    Wide range of daily, weekly and special Research reports

    Expert Sector Analysts with professional industry experience

    Advisory

    Real-time market information with News updates

    Investment Advisory services

    Dedicated Relationship Managers

    Portfolio Management Services

    Support

    24x7 Web-enabled Back Office

    Centralized Help Desk

    Live Chat support system

    2. Derivatives

    The derivative segment is a highly lucrative market that gives investors an opportunity to

    earn superlative profits (or losses) by paying a nominal amount of margin. Over past few

    years, Future & Options segment has emerged as a popular medium for trading in

    financial markets. Future contracts are available on Equities, Indices, Currency andCommodities.

    Angel with its membership as Trading and Clearing Member of NSE F&O Segment and

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    BSE Derivatives Segment, provides you a gateway to the exciting world of derivative

    market.

    3. Commodities

    Commodities Derivative market has emerged as a new avenue for investors to create

    wealth. Today, Commodities have evolved as the next best option after stocks and bonds

    for diversifying the portfolio. Based on the fundamentals of demand and supply,

    Commodities form a separate asset class offering investors, arbitrageurs and speculators

    immense potential to earn returns.

    Angel aims to harness the immense potential of the Commodities market by providing

    you a simple yet effective interface, research and knowledge.

    The Angel Advantage

    Angel provides user-friendly online platforms for commodity trading in the leading

    commodity exchanges.

    Online Trading

    Three different online products tailored for traders & investors

    Single screen customized Market-Watch for MCX & NCDEX with BSE & NSE

    Streaming quotes

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    Top quality Research

    In house research on more than 25 commodities

    Highly skilled Analysts with professional industry experience

    Daily, Weekly and Monthly Research Reports

    Pro-active Relationship Management

    Active advisory desk Efficient & nationwide network

    Seminars, workshops and investment camps for investors

    4. Life Insurance

    Ensure your familys well-being by securing their future with a life insurance policy. No

    financial planning is complete without life insurance. Angel offers an array of life

    insurance products like Term Plans, Endowment Plans, Money back Plans, Children LifeInsurance Plans and ULIP Plans to meet your individual insurance requirements.

    The Angel Advantage

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    Low and affordable Premium with maximum life cover

    Assistance at your doorstep

    Tailor made plans to suit your financial needs

    Help desk for all your queries

    Hassle free and transparent dealings

    5. Mutual Funds

    Investing in a Mutual fund is an excellent way of diversifying risk as well as portfolio.

    Angel presents its Mutual fund services that strive to meet all your mutual fund

    investment needs. We have a wide spectrum of investment schemes from all top mutual

    fund houses.

    Angel also provides recommendations based on in-depth research, mutual fund

    performance and mutual fund ratings to help meet your investment goals.

    The Angel Advantage

    Pan India presence

    Online and offline transaction facility

    Schemes from all major fund houses

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    Latest MF News and Fund Manager views

    Latest New Fund Offers (NFO)

    Information and tools to help you select the right scheme

    Dedicated Customer Help desk

    24x7 Web-enabled Client Back Office

    6. Depository Services

    Enjoy the dual benefits of trading and depository services under one roof and experienceefficient, risk-free and prompt depository service. Angel is registered as a Depository

    Participant with CDSL. We are also a member of the Bombay Stock Exchange (BSE),

    National Stock Exchange (NSE) and the two leading Commodity Exchanges in the

    countryNCDEX & MCX.

    The Angel Advantage

    Automated pay-in facility

    Access information Anytime, Anywhere

    Quarterly demat statements with valuation

    Statements on demand

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    View Demat A/C statement online

    Competitive transaction charges

    Enjoy exclusive benefits by registering with us:

    No risk of loss, wrong transfer, mutilation or theft of share certificates

    Hassle free automated pay-in of your sell obligation with no need for physical

    instruction

    Reduced paper work

    Speedy settlement process resulting in increased liquidity of your securities

    Instant disbursement of non-cash benefits like Bonus and Rights

    Efficient pledge mechanism Wide branch coverage

    Personalized services of trained Help desk

    No charges for extra Transaction statement and Holding statement

    Combined monthly 'Bill-cum-Transaction-cum-Holding-cum-Ledger' statement of

    your investments

    7. PMS

    Portfolio Management Service is a highly customized service offering a range of

    investment options best suited in the current market scenario. Angel offers professional

    Portfolio Management Service (PMS) to HNIs who seek customized solutions to realize

    their investment goals. Our Portfolio Managers are equipped to design an investment

    portfolio across various investment avenues like Equities, Fixed Deposits, Bonds etc. in

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    sync with your unique needs.

    Approach to PMS

    Risk Profiling

    Research & Asset Allocation

    Stock Selection

    Review & Rebalancing

    Angel, with years of experience and research expertise, offers the best in class Portfolio

    Management Services.

    Benefits at Angel

    Investment in companies that have a strong competitive advantage over their peers

    Well laid-out investment philosophy

    Pro-active management of funds

    Dedicated Relationship Manager

    Quarterly newsletter from fund management team

    Committed parentage

    8. Currency Trading

    The global increase in trade and foreign investments has led to inter-connection of many

    national economies. This and the resulting fluctuations in exchange rates, has created a

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    huge international market for Forex rendering investors another exciting avenue for

    trading. The Forex market offers unmatched potential for profitable trading in any market

    condition or any stage of the business cycle.

    The Angel Advantage

    Low Commissions: Brokerage fees are very low as the market is highly competitive.

    No Middlemen: Futures/Options currency trading does away with the middleman and allows

    clients to interact directly on the exchange platform.

    Standardized Lot Size: In the futures markets, exchanges determine lot or contract sizes which

    are fixed in nature. This allows traders to trade in multiple lots.

    Low Transaction Cost : The retail transaction cost (the bid/ask spread) is typically less than

    0.1% under normal market conditions. In large deals, the spread could be as low as 0.07%.

    High Liquidity : With an average trading volume of over $4 trillion per day, Forex market has

    high liquidity. It means that a trader can enter or exit the market at will in almost any market

    condition.

    Instant Transactions:This is a very advantageous by-product of high liquidity.

    Low Margin, High Leverage: These factors increase the potential for higher profits (and

    losses).

    Online Access: The big boom in Forex came with the advent of online trading platforms.

    Interbank Market: The backbone of the Forex market consists of a global network of dealers.

    They are mainly major commercial banks that communicate and trade with one another and with

    their clients through electronic networks and by telephone. There is no organized exchange to

    serve as a central location to facilitate transactions the way the New York Stock Exchange serves

    the equity markets. The Forex market operates in a manner similar to that of the NASDAQ

    market in the United States. Thus, it is also referred to as an over-the counter (OTC) market.

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    Self-regulatory: The Forex market is so vast and has so many participants that no single entity,

    not even a Central Bank, can control the market price for an extended period. Even interventions

    by mighty Central Banks are becoming increasingly ineffectual and short-lived. Thus, Central

    Banks are becoming less and less inclined to intervene and manipulate currency prices.

    No Insider Trading: Because of the Forex market's size and non-centralized nature, there is

    virtually no chance for ill effects caused by insider trading. Fraud possibilities, at least against the

    system as a whole, are significantly less than in any other financial instruments.

    Limited Regulation: There is limited governmental influence via regulation in the Forex

    markets, primarily because there is no centralized location or exchange.

    9. NRI Services

    Living in a foreign country never weakens the thread that binds you to your homeland.

    Angel Broking understands the varied needs of the NRIs and value their patronage. Weoffer a bouquet of products and services for NRIs.

    Our Service Matrix:

    NRI services desk for personalized assistance to NRI and PIO clients

    Dedicated offline equity dealing desk

    Online equity trading platforms

    Depository services

    24x7 back office

    NRI investment advisory desk

    PMS

    IPO and mutual funds

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    Insurance and personal loan solutions

    Banking support

    Pan Card assistance

    10. Investment Advisory

    Even a seasoned investor knows that effective timing of markets is not possible.

    Therefore, professional and expert advice is essential to generate superior returns from

    the stock market.

    At Angel, we offer you investment advisory services with ternary objective of superior

    returns, risk minimization and portfolio diversification. Supported by a highly specialized

    and dedicated Research team, Angel follows a client-centric approach to offer

    customized solutions.

    Personalized Services

    One-to-One communication between client and Relationship Managers

    Effective investment advice and Research reports for clients

    Daily Calls before market hours

    11. IPO

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    An investor can garner estimable returns by investing early in a company through an

    Initial Public Offering (IPO). Angel helps to invest in the primary market through the

    IPO route in an effortless way.

    We also provide you with latest news about the upcoming and current IPOs including

    their listing dates. Our analysts also offer investment advice based on thorough

    fundamental research of the currently open IPOs.

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    OUR COMPETATORS

    Religare Securities

    ICICI Direct

    India Infoline Security Pvt. Ltd.

    HDFC Securities

    Indiabulls

    Kotak Securities

    Reliance Money

    Sharekhan Securities

    Motilal Oswal

    Anand Rathi Securities

    Hem Securities

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    COMPETATORS INFORMATION

    RELIGARE SECURITIES LIMITED

    Religare Enterprises Limited is Ranbaxy Laboratories Limited promoted financial

    product and service Provider Company. Religare provides its service in three different

    segments including Retail, Wealth management and the Institutional spectrum. It offers

    wide range of services including equities, commodities, insurance broking, wealth

    advisory, PMS, personal finance services, Investment banking and institutional broking

    services. Religare retail network spreads across more than 900 locations across more than

    300 cities and towns in India.

    Religare Securities Limitedis a subsidiary company of Religare Enterprises Ltd and

    involve in equity related services include online trading at BSE and NSE, Derivatives,

    commodities, IPO, Mutual fund, Investment banking and institutional broking services.

    REL offers a multitude of investment options and a diverse bouquet of financial services

    and can boast of a reach that spreads across the length and breadth of the country with its

    presence in more than 1460 locations across more than 450 cities and towns.

    Services

    Equity & Derivatives

    Research and Advisory

    Depository

    Portfolio Management Services

    International Advisory Fund Management Services (AFMS)

    Investment Banking

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    ICICI DIRECT

    ICICI Web Trade Limited (IWTL) maintains www.icicidirect.com (herein after referred

    to as the "Website") whereas IWTL is an affiliate of ICICI Bank Limited and the Website

    is owned by ICICI Bank Limited. IWTL has launched and established an online tradingservice on the Website.

    Products and Services of ICICI DIRECT

    Investing in Mutual funds

    Personal Finance

    Customer Service Features

    IPOs

    Margin Trading

    Margin PLUS Trading

    Call Trade

    Trading on NSE/BSE

    Trade in derivatives

    India Infoline Security Private Ltd.

    India Infoline.com Securities Pvt. Ltd. is a wholly owned subsidiary of India

    Infoline.com Ltd and is the stock broking arm of India Infoline.com. The subsidiary was

    formed to comply with regulatory guidelines. www.5paisa.com is a focused website for

    online stock market trading. 5paisa.com is a trade name owned by the India Infoline.com

    group. IILSPL has applied for trading membership of the BSE under Securities and

    Exchange Board of India (Stock Brokers and Sub-Brokers) Rules 1992.

    Product offered by IILSPL

    http://funct2%28%29/http://marginplus%28%29/http://funct2%28%29/http://marginplus%28%29/
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    Stock market:-IILSPL deals in stock market by trading in equity and derivatives.

    Personal finance: - It Deals In Mutual Fund and Insurance.

    Online Trading: - It provides services in stock and commodity trading (through Internet).

    HDFC SECURITY

    HDFC security is the subsidiary of HDFC (Housing Development Financial

    Corporation). www.hdfcsec.com would have an exclusive discretion to decide the

    customers who would be entitled to its online investing services. www.hdfcsec.com also

    reserves the right to decide on the criteria based on which customers would be chosen to

    participate in these services .The present web site (www.hdfcsec.com) contains features

    of services that they offer/propose to offer in due course. The launch of new services is

    subject to the clearance of the regulators. i.e. SEBI, NSE and BSE.

    Product offered by HDFC Security

    Online trading for Resident & Non Resident Indians.

    Cash-n-Carry on both NSE and BSE.

    Day trading on both NSE and BSE.

    Trade on Futures & Options on the NSE.

    Online IPO's. Telephone-based Broking (Equity & Derivatives).

    INDIABULLS SECURITIES LIMITED

    http://www.sebi.com/http://www.nseindia.com/http://www.bseindia.com/http://www.sebi.com/http://www.nseindia.com/http://www.bseindia.com/
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    Indiabulls Securities Limited was incorporated as GPF Securities Private Limited on June

    9, 1995. The name of the company was changed to Orbis Securities Private Limited on

    December 15, 1995 to change the profile of the company and subsequently due to the

    conversion of the company into a public limited company; the name was further changed

    to Orbis Securities Limited on January 5, 2004. The name of the company was againchanged to Indiabulls Securities Limited on February 16, 2004 so as to capitalize on the

    brand image of the term Indiabulls in the company name. ISL is a corporate member of

    capital market & derivative segment of The National Stock Exchange of India Ltd.

    PRODUCT OFFERED BY INDIA BULLS

    Equity & Debt Stock Broking

    Insurance

    Commodity trading

    Depository Services

    Derivatives Broking Services

    Equity Research Services

    Mutual Fund Distribution

    IPO Distribution

    SHAREKHAN SECURITIES

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    Sharekhan Securities is one of the leading retail brokerage of Citi Venture which is

    running successfully since 1922 in the country. Earlier it was the retail broking arm of

    the Mumbai-based SSKI Group, which has over eight decades of experience in the stock

    broking business. Sharekhan offers its customers a wide range of equity related services

    including trade execution on BSE, NSE, Derivatives, depository services, online trading,investment advice etc.

    SSKI group ventured into institutional broking and corporate finance 18 years ago. SSKI

    is one of the leading players in institutional broking and corporate finance activities.

    SSKI holds a sizeable portion of the market in each of these segments. SSKIs

    institutional broking arm accounts for 7% of the market for Foreign Institutional portfolio

    investment and 5% of all Domestic Institutional portfolio investment in the country. It

    has 60 institutional clients spread over India, Far East, UK and US. Foreign Institutional

    Investors generate about 65% of the organizations revenue, with a daily turnover of over

    US$ 2 million.

    Equity Trading Platform (Online/Offline).

    Commodities Trading Platform (Online/Offline).

    Portfolio Management Service.

    Mutual Fund Advisory and Distribution.

    Insurance Distribution.

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    Comparative Study

    Brokerage Equity

    Name of Firm

    Intraday

    (In Paisa)

    Delivery

    (In Paisa) Clients

    Sub-

    Broker

    DMAT

    in Rs.

    Margin

    Money

    Angel Broking Ltd. 5 50 10000 75 760 5000

    Reliance Money 5 50 40000 35 950 0Sharekhan

    Securities 5 25 10000 50 850 10000

    Motilal Oswal

    Securities 3 30 3000 40 650 5000

    India Infoline 3 25 3500 15 805 5000

    ICICI Direct 7.5 75 400 0 499 5000

    Kotak Securities 3 30 4000 0 300 5000

    India Bulls 3 30 10000 0 888 0

    Anand Rathi

    Securities 3 20 15000 25 736 0

    Religare Securities 2 25 17000 80 750 5000

    Hem Securities 1.5 20 12000 40 660 7000

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    OVER VIEW OF SERVICES RENDERED BY OUR

    COMPETATORS

    Services

    M

    utual

    F

    und

    Insurance

    P

    MS

    B

    ackoffice

    E

    -Broking

    Investment

    M

    -Connect

    F

    unding

    P

    ersonal

    S

    oftware

    E

    -

    ReligareSecurities

    Yes Yes Yes Yes Yes Yes Yes No Yes Yes Yes

    ICICI Direct No Yes Yes Yes Yes Yes No Yes Yes Yes No

    India InfolineSecurity Pvt.

    Ltd.

    Yes No Yes Yes Yes Yes No No Yes Yes No

    HDFCSecurities

    Yes No Yes Yes Yes Yes No Yes Yes Yes No

    Indiabulls Yes Yes No Yes Yes Yes No No Yes Yes No

    KotakSecurities

    Yes Yes Yes Yes Yes Yes No No Yes Yes No

    RelianceMoney

    Yes Yes No Yes Yes Yes No No Yes Yes No

    SharekhanSecurities

    No No Yes Yes Yes Yes No No Yes Yes No

    Motilal Oswal No Yes No Yes Yes Yes No No Yes Yes No

    Anand RathiSecurities

    No Yes Yes Yes Yes Yes No No No Yes No

    Hem Securities Yes Yes Yes Yes Yes Yes No No No Yes No

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    GRAPHICAL REPRESENTATION OF THE MARKET

    SHARE OF THE COMPANY

    26%

    19%

    16%

    28%

    11%

    Market Share Of Companies

    Angel Broking Ltd

    Religare

    Indiabulls

    Anand Rathi

    Others

    GRAPHICAL REPRESENTATION OF THE BROKERAGE

    RATES OF OTHER COMPANIES

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    GRAPHICAL REPRESENTATION OF CLIENTS

    SATISFACTION LEVEL TOWARDS OUR COMPANY

    Satisfaction Level of clients In Angel Broking Ltd.

    Satisfied

    83%

    Unsatisfied

    17%

    GRAPHICAL REPRESENTATION OF THE

    BROKERAGE RATES OF VARIOUS COMPANIES

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    GRAPHICAL REPRESENTATION OF ACCOUNT

    OPENING CHARGES OF VARIOUS COMPANIES

    Account opening Charges

    560

    900

    999

    750

    350

    460

    865

    700

    0

    200

    400

    600

    800

    1000

    1200

    Angel

    Broking

    Ltd.

    Indiabulls

    Securities

    Religare

    Securities

    ICICI

    Direct

    Sharekhan

    Securities

    Anand

    Rahti

    Securtites

    India

    Infoline

    Hem

    Securities

    Comapny Name

    Value in Rs.

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    EXTRA

    Angel Broking Ltd. is the second in charging lowest brokerage

    Reliance Money is having 32% market share in Jaipur (Market Leader)

    because of lowest brokerage whereas Angel Broking is performing best on

    country level

    Company is having 75 Sub-brokership in Jaipur which provides a major part of

    revenue

    Despite three branches Angel Broking Ltd. has 10000 clients whereas Hem

    Securities has 70 branches and only 12000 clients

    Angel Broking Ltd. is providing free of cost softwares for online clients

    Company is providing M-connect software whereas other companies are not

    having this service

    Angel Broking Ltd. has the highest market coverage with respect to channel

    sales. This is because Angel has the highest number of sub-brokers. There

    are 140 sub-brokers in Jaipur

    Recommendations

    Angel broking Limited has to decrease its margin money up to Rs. 3000 itattracts more new clients and for sub-brokership company should decrease its

    security up to Rs. 50,000

    There should be two more branches of Angle Broking Limited in Jaipur as well as

    in Rajasthan so that clients will get its services easily

    There should be more public awareness programmed and advertisement related

    to companys product and services so that people should be more aware about

    Angel Broking Limited

    Company should organise customer happiness survey for active and inactive

    clients both

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    Company has to more aggressive toward its existing clients feedback and for

    their services after giving them products because it can increase company

    loyalty as well its brand name

    They should provide demo version of software and its training for each clients

    SUGGESTIONS:-

    Commitment should be equalized for every person

    Provide the facility of free demonstrations for all

    Improvement in the opening of De-mat & contract notice procedure is required

    There should be a limited number of clients under the relationship manger. So

    that he can handle new as well as old customer properly

    Some promotional activities are required for the awareness of the customer

    People at young age should be encouraged to invest in stock market

    Seminars should be more held for providing information to prospective and

    present customers

    In the organization, There must me be co-operation with other department and

    other branches

    Company should make more promotional activities by giving advertisements and

    publicity.

    Give more demonstration to customers so that they can get complete knowledge

    about online trading

    Give the complete information about products and services offered by the

    company to the customers.

    The number of branches it has at present should be increased all over the

    country, which will attract a large number of customers.

    Company should educate about the rules and regulations of SEBI to its

    customers.

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    CONCLUSION

    On the basis of the study it is found that Angel Broking Ltd. is better services provider

    than the other stockbrokers because of their timely research and personalized advice

    on what stocks to buy and sell. Angel Broking Ltd. provides the facility of Trade tiger as

    well as relationship manager facility for encouragement and protects the interest of the

    investors. It also provides the information through the internet and mobile alerts that

    what IPOs are coming in the market and it also provides its research on the future

    prospect of the IPO.

    Study also concludes that people are not much aware of commodity market and while

    its going to be biggest market in India. From the above survey and observation it is

    found that most of the people who are trading in share market belongs to the employee

    group, next comes the business men and other class of income people. As the share

    market value goes on increasing day by day the investor who wants to invest in shares

    also increasing. But investing in shares is as risky as earning yield.

    Trading in online trading firm is easy as it all delivered with internet and within a few

    minutes the customer can buy and sell shares which save time as well as reduction of

    paper work. Hence trading in share market is increasing day by day and investors areready to invest their investment in share market only.

    I got the knowledge about the customers needs and their references for having a

    particular product. The need of customers differs from person to person, area, locality

    and occupation. Customer always wants more service by paying less.

    They expect all the information such less rates, less brokerages, highly returns andbetter service level without delay.

  • 8/8/2019 Angel Details Required

    38/40

  • 8/8/2019 Angel Details Required

    39/40

  • 8/8/2019 Angel Details Required

    40/40