ANDREW LOPEZ

3733 E. Wethersfield Rd. Phoenix AZ, 85032 Cell: 480-313-0598

Email: lopezandrew018@gmail.com Education Bachelors of Science, Arizona State University, Tempe, December 2014 Major: College of Liberal Arts and Sciences-Justice Studies

Minor Sociology High School Diploma: General, 2010

Hamilton High School - Chandler, AZ

Highlights and Qualifications

Very detail oriented

Over 3+ years of customer services and sales experiences.

Handles matters quickly and effectively.

Computer Skills: MS Word, Excel, PowerPoint, Outlook, 50+ wpm

Money handling experience: cash, checks, debit/credit cards.

Excellent communications skills, able to handle confidential matters.

Employment History

Assistant Sales Manager Lions Auto Group, Phoenix, Arizona

08/2013-present

Purchased vehicles from auction(s), detailed vehicles, photographed, listed, managed, marketed, provided excellent customer service to a high volume of client’s in-person and

on the phone. Provided ample service on all vehicles, performed test drives, and sold vehicles. Set up appointments with clients, worked with clients through financing and purchasing vehicles through lending institutions that we worked with, calculated trade-in

values, down payments, and overall monthly payments. Worked with finance companies to fund car sales, received sub-prime loans from financers to work with customers and so

forth. Overall, great learning experience.

Call Center Perfekt Marketing, Tempe, Arizona 11/2012 to 06/2013

Inbound call center, answered phone calls and made appointments. Made sure clients understood the

company’s mission, scheduled appointments on a commission base. Worked with clients and aided in

company information and special offers. Maintained an enjoyable attitude toward all customers, worked

with individuals throughout the United States and Hawaii. 75+ dials a day.

Server, Busser, Host Pita Jungle, Chandler, Arizona

06/2012 to 09/2012

Served visitors with food, drinks, and accommodations. Made sure that each party was

satisfied with our fine customer service. Ensured the floors, bathrooms, counters, tables, and windows were clean. Greeted each customer with a smile and served them

accordingly. Filled drinks, took orders, and made sure that each customer enjoyed their stay within the establishment.

America Reads Tutor Salvation Army KROC Center, Phoenix, Arizona

01/2012 to 07/2012

Salvation Army KROC tutoring center, Tutored students K-6 grade, worked on projects after school and garnered a positive influence within the student’s lives. Participated in

games, worked on math, reading, writing, and grammar. Student’s progresses were tracked as well as their academic growth throughout the year. Responsible for the student’s academic evolvement and well being for the following school years.

Front Desk Representative, Marketing Xtreme Air Jump N’ Skate Chandler,

Arizona 02/2011 to 09/2011 Worked with visitors, aided with sales. Attended to customers and provided watchful

safety while skateboarding and jumping on trampolines to maximize and maintain a healthy working environment. Worked in the cafe and served drinks and cooked food for

customers.

Detailer, Sales Representative, Marketing Wholesale Auto Detailing,

Mesa, Arizona

01/2007 to 02/2008

Detailed automobiles, listed cars on craigslist, worked with customers who were interested in purchasing cars.

Accomplishments

Nominated for "Leaders Of America" at Arizona State University.