And the walls come crumbling down…

Engaging Faculty and Enhancing Student Success in an Academic Library

Suzanne van den Hoogen: Public Services Librarian & Laurinda Matheson: Research Services LibrarianStFX University

Are reference desks dying out?

Carlson, S. (2007). Are reference desks dying out? The Chronicle of Higher Education 53 33 p.37-39

RIPAdapt or

Die

Literature ReviewTrends &

Landscapes“In this age of the Internet, libraries do not have a

monopoly on the

information-providing

business.”

Kuruppu, 2007. p. 368

“It is of paramount importance

that libraries critically

evaluate the services they provide their

users.” Kuruppu ,2007. p. 368

“Though visits to the desk are

down, librarians

perceive that interactions

are longer and of higher quality.”

Fitzpatrick, 2008. p. 237

“…shifting the instructional

role from single library sessions to a

curricular approach.”

Ryan, 2008. p. 397

Reference Service: A Local Assessment

A Snapshot: Types of Questions @ the Ref

Desk

Where else do we need to be?

Go to where the students are: virtually & physically

Carlson, S. (2007). Are reference desks dying out? The Chronicle of Higher Education 53 33 p.37-39

Virtual Reference

Reference to Go

Librarian in Residence

Facebook & Twitter

Shifting Instructional Roles

MoodleLibrary Scavenger Hunt

Moodle 100: How to integrate the Library into your Moodle

Course Add your Liaison Librarian to your course

Add the “Library Block” to your course

Link to databases, journal articles, and eBooks

Embed a Library Video tutorial into Moodle

Research Tool Kit Workshop

LibGuides

Brown Bag Lunch Series

Scholarly Communicatio

ns

Open Access Publishing: Navigating the wild west of OA

publishing, the good, the bad & the ugly. Apps for

Academics

YouTube: Online tutorials

How to log in to your library account

Explain Everything

QR Codes: Library Tours

OpportunitiesBuilding relationships & Breaking barriers

Library Trading Cards

Posters, Photos & Buttons

iPad User Group

Movie Night

Movember

Moustache Day in the Library Join us in supporting StFX Movember fundraising efforts and raising awareness of men’s health issues.

Donate $2 and wear a moustache for Library Mustache day! We have a variety of moustaches. You can choose to be discreet or conspicuous.

Think the Moustache theme is corny? Perfect! You can chow down on homemade corn chowder and biscuits for lunch. Just $3 for the Moustache Corn Chowder Lunch (12:00 noon on

Tuesday). Please email Suzanne by Monday morning if you wish to have the lunch so she knows how much to cook.

Can you recognize writers by their moustaches alone? Check out the Great Literary Moustaches Display at the Library entrance.

There is still time to join the StFX Library Mustachios. http://ca.movember.com/team/1425537. Just a note that the funds we raise do not show up on this site because it will be a cash donation added to the StFX University Movember total.

Mini Free Library

Looking Forward• Continuing with our current projects• And…

o Button maker - contesto More movie nightso Halloween Ghost walko Poster series

• What can the library do for you? • Please interrupt us!• Signage

o Student video testimonials

Final Thoughts: We’re not dying, but we ARE regenerating!

Image Source: http://imgur.com/gallery/eLYrU

Image Source: http://www.geekwithcurves.com/2011_04_01_archive.html

Resources• Anderson, Rick. "IMHBCO (In my humble but correct opinion): reference services, scalability, and the

starfish problem." Against the Grain. 19.5 (2006): 16. Web.

• Carlson, Scott. "Are Reference Desks Dying Out?" Chronicle of Higher Education 53.33 (2007): A37. Print.

• Dinkins, Debbi, Ryan,Susan M. "Measuring Referrals: The use of Paraprofessionals at the Reference Desk." Journal of Academic Librarianship 36.4 (2010): 279-86. Print.

• Fitzpatrick, Elizabeth B., Moore, Anne C., Lang,Beth W. "Reference Librarians at the Reference Desk in a Learning Commons: A Mixed Methods Evaluation." Journal of Academic Librarianship 34.3 (2008): 231-8. Print.

• Kuruppu, Pali U. "Evaluation of Reference Services--A Review." Journal of Academic Librarianship 33.3 (2007): 368-81. Print.

• Moyo, Leslie, and Jennifer Nardine. "A Living Network Supports Reference on-the-Go". IFLA WLIC 2013. Singapore. Web.

• Rieh, Soo Young. "Changing Reference Service Environment: A Review of Perspectives from Managers, Librarians, and Users." Journal of Academic Librarianship 25.3 (1999): 178-86. Print.

• Ryan, Susan M. "Reference Transactions Analysis: The Cost-Effectiveness of Staffing a Traditional Academic Reference Desk." Journal of Academic Librarianship 34.5 (2008): 389-99. Print.