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ANALYZING THE EFFECT OF POLITICAL AND NATURAL CRISES ON CONTRIBUTION PATTERNS TO CROWD-SOURCED DATA PLATFORMS AND SOCIAL MEDIA ACTIVITIES By AHMED AHMOUDA A DISSERTATION PRESENTED TO THE GRADUATE SCHOOL OF THE UNIVERSITY OF FLORIDA IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF DOCTOR OF PHILOSOPHY UNIVERSITY OF FLORIDA 2018

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Page 1: ANALYZING THE EFFECT OF POLITICAL AND NATURAL …ufdcimages.uflib.ufl.edu/UF/E0/05/39/70/00001/AHMOUDA_A.pdfanalyzing the effect of political and natural crises on contribution patterns

ANALYZING THE EFFECT OF POLITICAL AND NATURAL CRISES ON CONTRIBUTION PATTERNS TO CROWD-SOURCED DATA PLATFORMS AND

SOCIAL MEDIA ACTIVITIES

By

AHMED AHMOUDA

A DISSERTATION PRESENTED TO THE GRADUATE SCHOOL OF THE UNIVERSITY OF FLORIDA IN PARTIAL FULFILLMENT

OF THE REQUIREMENTS FOR THE DEGREE OF DOCTOR OF PHILOSOPHY

UNIVERSITY OF FLORIDA

2018

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© 2018 Ahmed Ahmouda

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To my parents, my wife, and my children

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ACKNOWLEDGMENTS

I would like to thank all the people who have helped me in carrying out this work.

I would like to offer my spatial thanks to Dr. Hartwig Hochmair, my advisor, for his

patient guidance, useful critiques, and the continuous support of my Ph.D. study and

research. I could not have imagined a better advisor and mentor for my Ph.D. study.

Besides my advisor, I would like to thank the rest of my thesis committee for their

encouragement and insightful comments.

My grateful thanks are also extended to Adam Benjamin, Levente Juhász, Sreten

Cvetojevic, and Majid Alivand for all the help and support they provided during my

study.

Special thanks should be given to Mohamed Salem, my employer who passed

away last year, for his support and encouragement to complete my study. I will be ever

grateful for his assistance and support.

I would also like to send my thanks to all my family, friends, and workmates in

Libya.

I would like to express my deepest gratitude and love to my wife for her support,

quiet patience, and for making it possible. My deepest love is also extended to my

children, Suhaib, Romaissa, and Shaimaa, for their sweet smiles.

Finally, and most important, I wish to give special thanks to my parents for their

sacrifices, support, and encouragement throughout my study.

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TABLE OF CONTENTS page

ACKNOWLEDGMENTS .................................................................................................. 4

LIST OF TABLES ............................................................................................................ 7

LIST OF FIGURES .......................................................................................................... 8

LIST OF ABBREVIATIONS ........................................................................................... 10

ABSTRACT ................................................................................................................... 11

CHAPTER

1 INTRODUCTION .................................................................................................... 13

Objectives ............................................................................................................... 16

Dissertation Outline ................................................................................................ 17

2 USING VOLUNTEERED GEOGRAPHIC INFORMATION TO MEASURE NAME CHANGES OF ARTIFICIAL GEOGRAPHICAL FEATURES AS A RESULT OF POLITICAL CHANGES: A LIBYA CASE STUDY ................................................... 18

Background and Literature Review ......................................................................... 22

Methodology ........................................................................................................... 27

Study Sites ....................................................................................................... 27 Data Sources and Data Collection Methods ..................................................... 28 Analysis ............................................................................................................ 33

Results .................................................................................................................... 35 Detection of Name Changes ............................................................................ 36

Local and External Contributors ....................................................................... 39 Reliability of Name Changes ............................................................................ 39

Concluding Discussion............................................................................................ 40

3 ANALYZING THE EFFECT OF EARTHQUAKES ON OPENSTREETMAP CONTRIBUTION PATTERNS AND TWEETING ACTIVITIES ................................ 52

Previous Work ........................................................................................................ 53

Collaborative Mapping and Crisis Events ......................................................... 53 Social Media Activity and Crisis Events ............................................................ 55 Human Dynamics and Crises ........................................................................... 56

Data and Methods .................................................................................................. 57 Study Areas ...................................................................................................... 57

Data Collection and Preparation ....................................................................... 58 Analysis Methods ............................................................................................. 60

OSM ........................................................................................................... 60

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Twitter ........................................................................................................ 63

Analysis of Contribution and Activity Patterns ......................................................... 65

OSM Data Contributions................................................................................... 65 Nepal earthquake ....................................................................................... 65 Italy earthquake ......................................................................................... 68

Tweet Activity Patterns ..................................................................................... 70 Nepal earthquake ....................................................................................... 70

Italy earthquake ......................................................................................... 71 Human Dynamics ................................................................................................... 72 Concluding Discussion............................................................................................ 74

4 USING TWITTER TO ANALYZE THE EFFECT OF HURRICANES ON HUMAN MOBILITY PATTERNS ........................................................................................... 87

Data and Methods .................................................................................................. 92

Study Areas ...................................................................................................... 92 Hurricane Harvey ....................................................................................... 92 Hurricane Matthew ..................................................................................... 92

Data Collection and Preparation ....................................................................... 93 Data Analysis ................................................................................................... 93

Results .................................................................................................................... 95 User Mobility ..................................................................................................... 95 Hashtags Use Changes.................................................................................... 98

Concluding Discussion............................................................................................ 99

5 CONCLUSIONS ................................................................................................... 104

LIST OF REFERENCES ............................................................................................. 111

BIOGRAPHICAL SKETCH .......................................................................................... 122

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LIST OF TABLES

Table page 2-1 Number of geographical polygon features in different labeling categories for

Tripoli .................................................................................................................... 42

2-2 Number of geographic polygon features in different labeling categories for Benghazi ............................................................................................................... 42

2-3 Number of streets in different labeling categories in Tripoli ................................... 43

2-4 Number of streets in different labeling categories in Benghazi ............................. 43

3-1 Monthly activities of local and external contributors who also mapped during the Nepal earthquake ............................................................................................ 77

4-1 Mean and median (km) displacements before, during, and after the hurricanes with significance levels for differences between distance medians ..................... 100

4-2 Frequency of Twitter hashtags used before, during, and after the analyzed hurricanes ........................................................................................................... 100

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LIST OF FIGURES

Figure page 2-1 Editing history in Wikimapia ............................................................................... 44

2-2 Editing history in Google Map Maker ................................................................ 44

2-3 New names of artificial geographic features from VGI and people.................... 45

2-4 Labeling of geographic features in Tripoli ......................................................... 46

2-5 Labeling of geographic features in Benghazi .................................................... 47

2-6 Labeling of streets in Tripoli .............................................................................. 48

2-7 Labeling of streets in Benghazi ......................................................................... 49

2-8 Type of contributors providing old place names ................................................ 50

2-9 Type of contributors providing new place names .............................................. 50

2-10 Number of old and new feature names with no local knowledge reference shared on different numbers of VGI sources ..................................................... 51

3-1 Affected and control areas of the analyzed earthquakes in Nepal/India and Italy ................................................................................................................... 78

3-2 Edit and user counts for OSM ways in the affected Nepal area and number of local and external contributors including HOT members ............................... 79

3-3 Monthly numbers of first OSM changesets submitted by local and external contributors who mapped in the affected Nepal area during the earthquake .... 80

3-4 Most prominent OSM node and way features mapped in the affected Nepal area ................................................................................................................... 80

3-5 Edit and user counts for OSM ways in the affected Italy area and number of local and external contributors including HOT members ................................... 81

3-6 Monthly numbers of first OSM changesets submitted by local and external contributors who mapped in the affected Italy area during the earthquake ....... 82

3-7 Most prominent OSM node and way features mapped in the affected Italy area ................................................................................................................... 82

3-8 Average monthly number of tweets in the affected Nepal area and the New Delhi reference area and daily number of tweets in both areas ........................ 83

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3-9 Average monthly number of tweets in the affected Italy area and the Sulmona reference area and daily number of tweets in both areas .................. 84

3-10 Distribution of reported OSM sources by local and external contributors in the affected Nepal area ..................................................................................... 85

3-11 Nepal earthquake: OSM contributors and Twitter users by country, overlayed by user flow lines derived from both sources .................................... 86

4-1 Affected areas of Hurricane Harvey in Houston and Hurricane Matthew in Miami-Dade County and North and South Carolina ........................................ 101

4-2 Distribution of trip counts for different distance bands within the Houston affected area before, during, and after Hurricane Harvey ............................... 102

4-3 Power-law and truncated power-law distribution models for displacement data within the Houston affected area before, during, and after Hurricane Harvey ............................................................................................................. 102

4-4 Distribution of trip counts for different distance bands within the Miami-Dade affected area before, during, and after Hurricane Matthew ............................. 103

4-5 Distribution of trip counts for different distance bands within North and South Carolina affected areas before, during, and after Hurricane Matthew ............. 103

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LIST OF ABBREVIATIONS

API

FEV

GIS

GPS

HOT

JSON

LDA

OECD

Application Programming Interface

Flood Event Viewer

Geographic Information System

Global Positioning System

Humanitarian OpenStreetMap Team

JavaScript Object Notation

Latent Dirichlet Allocation

Organisation for Economic Co-operation and Development

OSM

SQL

USGS

OpenStreetMap

Structured Query Language

United States Geological Survey

VGI Volunteered Geographic Information

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Abstract of Dissertation Presented to the Graduate School of the University of Florida in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy

ANALYZING THE EFFECT OF POLITICAL AND NATURAL CRISES ON

CONTRIBUTION PATTERNS TO CROWD-SOURCED DATA PLATFORMS AND SOCIAL MEDIA ACTIVITIES

By

Ahmed Ahmouda

December 2018

Chair: Hartwig H. Hochmair Major: Forest Resources and Conservation

Political crises, such as revolutions, and natural crises, such as earthquakes or

floods, lead to an increase in topical information shared in social media and crowd-

sourced data platforms. These types of crises, especially natural crises, also influence

human mobility. Using several case studies of political and natural crises from around

the world this research investigates how crisis events affect the contribution patterns to

crowd-sourced platforms and social media activities, and how they change human

mobility patterns.

The first case study takes place in a part of Libya and, using five Web 2.0

platforms (OpenStreetMap, Wikimapia, Google Map Maker, Panoramio, and Flickr),

analyzes if and how Volunteered Geographic Information (VGI) reflects name changes

of geographical features as a result of the revolution in 2011. Results vary strongly

between VGI data sources.

The second case study analyzes short-term (weeks) and longer-term (half year)

changes in OpenStreetMap (OSM) mapping behavior and tweet activities as a

consequence of earthquakes in Nepal and Central Italy as case studies. Results show a

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significant increase of OSM mapping and tweeting activities during the events. It was

also found that only a small percentage of OSM external mappers travels to the affected

regions to map, whereas most of them rely on desktop mapping instead. Additionally,

the spatio-temporal information of posted tweets together with keyword filters helps to

identify a subset of users who most likely traveled to the affected regions for support

and rescue operations.

The final part of the dissertation analyzes the effect of two hurricanes in the

United States on local human mobility patterns, more specifically trip distance

(displacement), using Twitter data. The study examines three geographical areas

affected by hurricanes Harvey (2017) and Matthew (2016). The results show that

hurricanes limit the mobility of residents at the local scale, possibly due to winds, floods,

or road closures.

This research shows political and natural crisis events do have an impact on the

activities in crowd-sourced and social media platforms as well as on human mobility

patterns.

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CHAPTER 1 INTRODUCTION

A crisis is “a specific, unexpected and non-routine event or series of events that

create high levels of uncertainty and threaten or are perceived to threaten an

organization’s high priority goals” (Seeger, Sellnow, & Ulmer, 1998). In times of crises

and disasters, the Internet is an effective mean in helping communities (Lev-On, 2012).

Especially the change in the paradigm of Web use towards data sharing and

crowdsourcing in the Web 2.0, away from one-directed data consumption, provides new

opportunities to get insight into a local community’s perception of crisis events. The

Web 2.0 allows the public to use various channels (blogs, social media) to share

information in the form of photos, videos, comments, or maps on crises and disasters

(Ostermann & Spinsanti, 2011).

The Web 2.0 also facilitates the sharing of crowdsourced spatial data, often

referred to as Volunteered Geographic Information (VGI) (Goodchild, 2007a), which can

help to better understand and manage crises. The free access and the use of

crowdsourced mapping platforms, such as OSM, Wikimapia, and formerly also Google

Map Maker, enable and motivate users, including non-geographers, to participate in

mapping activities by adding spatial data to online maps (Plantin, 2015). As of the end

of 2017, the OSM community comprised more than 4 million registered users, and the

OSM database contained over four billion tracking points and 400 million ways1. The

participation of the user community has had a significant impact on the quality and

timeliness of community-based map products, especially in response to disasters and

1 https://wiki.openstreetmap.org/wiki/Stats

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crises of different kinds. A prominent example is the worldwide web mapping response

to the 2010 Haiti earthquake on the OSM platform (Zook, Graham, Shelton, & Gorman,

2010). Haiti severely lacked spatial information of its infrastructure, which complicated

the relief efforts during the early days after the earthquake. To mitigate this lack of

information, numerous volunteers and organizations from around the world contributed

to the OSM database by uploading geometries of different artificial features (e.g.,

buildings and streets) which they digitized from satellite images. These voluntary

contributions played an important role in rescue and relief operations on site. Another

example is the mapping involvement of the Humanitarian OSM Team (HOT) in

response to Typhoon Yolanda that hit the Philippines in 2013 (Palen, Soden, Anderson,

& Barrenechea, 2015). Within a month after the event, 3,648,537 node edits were made

and 3,294,981 new nodes were added by 1,574 OSM contributors. This corresponds to

an average of 2,292 edits per mapper. This mapping effort provided geographic data

that helped agencies and local responders in recovery and emergency response to this

incident.

Social media facilitates the sharing of news via online communication networks,

such as Facebook, Twitter, and LinkedIn, which oftentimes comes with spatial

information. The development of modern means of communications through mobile

platforms has reformed the way we communicate with each other (Veil, Buehner, &

Palenchar, 2011). The free and easy use of these media platforms provides more

opportunities and new ways for communication and data sharing in crises. As of 2017

53% of adults across emerging countries use social media sites (Poushter, Bishop, &

Chwe, 2018). Daily social networking usage of worldwide internet users amounted to

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135 minutes per day in 20172. According to data published by the Pew New Media

Index3, more than 20 million tweets about Hurricane Sandy were posted from October

27 through November 1, 2012. The data revealed that more than 50% of the Twitter

conversations and posts were related to news, information, photos, and videos about

the storm. Besides people supplying information, government officials in New Jersey

and New York cities used Twitter during the storm to provide updates to the citizens

about warnings, evacuation, and water use.

VGI and social media have been widely used to manage relief efforts of natural

disasters and to analyze human movements as a result of natural crises. Whereas the

short-term effects of such crises on the pattern of social media activity and VGI mapping

have already been examined in previous studies (Goolsby, 2010; Zook et al., 2010), the

effects on long-term VGI contribution patterns, social media usage, and human mobility

around affected regions are underexplored and not yet well understood. Also, the types

of edits (e.g. change of a feature name) and the types of new objects (e.g. roads,

buildings, water wells, etc.) provided by the OSM community during their mapping

activities in response to natural disasters have not yet been explored, although such

information could be helpful in identifying damaged local infrastructure in need for repair

and maintenance.

This research attempts to provide a more comprehensive description of how

different types of crisis events (e.g. hurricanes and earthquakes) impact the contribution

patterns to crowd-sourced data platforms and social media activities as well as human

2 https://www.statista.com/statistics/433871/daily-social-media-usage-worldwide/

3 http://www.journalism.org/2012/11/06/hurricane-sandy-and-twitter/

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mobility patterns. This analysis of crisis effects adds to the body of knowledge on the

evolution of crowd-sourced mapping and social media platforms, and the growth and

retention of their user base. It can help governments to better understand how to use

community-based information during such events. It also provides a good

understanding of human movement patterns, especially with respect to natural

disasters. The analysis clearly demonstrates that such crises attract new users to VGI

mapping platforms and also increases activities on social media platforms. The analysis

also distinguishes between local and external contributors and identifies their

nationalities. It determines from which countries they travel to such crisis events for

mapping and support activities. Hence, this research contributes to a better

understanding of global travel patterns in times of natural disasters.

Objectives

This dissertation uses recent crisis events in different parts of the world as case

studies: the Libyan revolution (2011), an earthquake in Nepal (2015), another

earthquake in Italy (2016), Hurricane Matthew (2016), and Hurricane Harvey (2017).

The dissertation aims to expand our knowledge on the change in VGI contribution

patterns, social media usage, and human movement patterns as a consequence of

crises by addressing important questions, such as: Do crises change the patterns of

contributions to VGI and social media platforms? If so, when does the change take

place (e.g. before, during, or after the crisis)? How does the change vary between

different VGI data sources? Do crises influence human mobility patterns in response to

such events? Are these changes stronger for some sub-groups of users than for

others? The main goal of the dissertation is accomplished by pursuing a set of

objectives that are summarized as follows:

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1. Measure and compare name changes of artificial geographic features as a result of political changes among different VGI data sources

2. Discover the change in contribution patterns of VGI mapping and social media before, during, and after earthquakes on short-term and longer-term periods using OSM and Twitter, as well as travel patterns to these events from different countries

3. Discover the effect of hurricanes on human mobility patterns at the local level using tweets

Dissertation Outline

Chapter 2 and 3 are self-contained journal articles. Chapter 2 was published in

GeoJournal (Ahmouda & Hochmair, 2017). Chapter 3 was published in Geospatial

Information Science (Ahmouda, Hochmair, & Cvetojevic, 2018). The first objective of the

dissertation was accomplished by evaluating five different VGI platforms

(OpenStreetMap, Wikimapia, Google Map Maker, Panoramio, and Flickr) using the case

of the Libyan revolution in chapter 2. The second objective of the dissertation was

accomplished by analyzing the effects of two natural disasters (Nepal and Italy

earthquakes) on the OSM and Twitter platforms in chapter 3. The third objective of the

dissertation was accomplished, as described in Chapter 4, by analyzing the effects of

two major hurricanes (Harvey 2017 and Matthew 2016) within three affected areas in

the United States (Houston, TX; Miami-Dade County, FL; and North and South

Carolina) using Twitter data. Finally, a discussion of this dissertation and plans for future

work are provided in Chapter 5.

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CHAPTER 2 USING VOLUNTEERED GEOGRAPHIC INFORMATION TO MEASURE NAME CHANGES OF ARTIFICIAL GEOGRAPHICAL FEATURES AS A RESULT OF

POLITICAL CHANGES: A LIBYA CASE STUDY

Libya, a country in North Africa, suffered 42 years of a dictatorial regime which

seized power in a coup in 1969. In order to perpetuate its takeover, its ideals, and the

names of its leaders, this regime changed many names of artificial geographical

features, such as roads, schools, and plazas. These new names were used to represent

the ideas of this regime and to blur the identity of the former regime in the country.

Therefore, most of these new names were associated with the names of the coup, its

date, its leaders, and its ideals. The regime fell in 2011 during the Libyan revolution,

which officially lasted from February 15 to October 23, 2011 and was part of the Arab

Spring revolutionary wave. During and after the revolution, yet another change of

names of artificial geographical features occurred in Libya, now reflecting names

associated with the 2011 revolution, and undoing some name changes enacted in the

previous regime. This new phase of name changes was also noticed by the geospatial

Web community which in its own way disseminated the word about the revolution. It did

so by adding updated feature names in a variety of Web-based geo-portals that allow

the sharing of crowd-sourced geospatial information. This study analyzes, using the

Libyan revolution as a showcase, the usability of crowd-sourced information for the

identification of name changes of artificial geographical features as a consequence of

changes in a political system. The case study is based on two districts in Libya (Tripoli

and Benghazi). It compares name changes between five crowd-sourced datasets and

uses alternative data sources, such as local knowledge of residents in the analyzed

areas, as a reference dataset for comparison when available.

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Place names are a prominent research topic among geographers. Some of the

many important characteristics about place names are that they reflect the identity of

people, embody ideologies, and provide a common means to toponymic

commemoration by creating a “geography of memory” (Alderman, 1996, p. 51). The

latter means that the history of the past can be transferred to the present through

commemorative place naming, such as commemorative street names that define the

historical memory of a nation (Rose-Redwood, 2008). In cultural geography, place

names have played a significant role in establishing new identities of nations. New

identities could be achieved by renaming geographical places to deface the ideas of the

former regimes (Alderman & Inwood, 2013). Place names are claimed to be essential

for a better understanding of the political landscape (Zelinsky, 1983) since place naming

is considered an essential part of the political process (Cohen & Kliot, 1992). Starting

with the French Revolution, renaming streets commonly occurred after political changes

when a new group comes to power (Azaryahu, 1997). This renaming is an act of

diminishing the impact of the previous regime and establishing the authority of the new

ruling group. Studies that analyze name changes of places due to political changes rely

on a variety of sources to do so. Examples of sources include: newspaper articles,

maps and reports generated by naming commissions for analyzing street name

changes in East Berlin in the context of German reunification (Azaryahu, 1997);

Websites of dedicated geographic name councils for analyzing name changes of

municipalities in South Africa in the context of apartheid (Guyot & Seethal, 2007); or city

government (Bucharest Primărie) documents for analyzing changes of street names in

Bucharest in the context of post-socialism (Light, 2004). In geographic regions (e.g.

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countries, cities) where these types of official data sources (newspaper articles,

governmental databases or maps) about feature names and/or their changes are not

available crowd-sourced spatial information, collected and shared on Web 2.0

platforms, could provide a viable alternative source of information for the detection of

name changes. Analyzing to which extent such crowd-sourced geodata reflect names

changes of artificial features is, therefore, the overarching goal of this study.

Names of artificial geographic features, including parks, schools, and streets, are

typically assigned by governments at various different hierarchical administrative levels

(Alderman & Inwood, 2013). However, in cases of weak public governance (e.g. due to

limited resources), changed place names, may not (yet) have been officially declared

but be formed by the local community within a toponymic process. The focus of this

study is to analyze the change of official feature names (i.e. relating to the Gaddafi

regime) to community driven names, through the Libyan revolution in 2011. Examples

for non-governmental, community-based place names, can be found on several

Facebook websites that were posted by local teachers in the study area. These

websites contain directories of local schools with their names before and after the

revolution, whereas official governmental resources for new school names do not exist.

These Facebook websites allow parents to identify new names for schools of their

children. The schools listed in these directories were also used during local election

periods as election centers. These facts mean that those new school names, though not

contained in governmental gazetteers or maps, were generally accepted as valid by the

community. These community-based names are somewhat related to vernacular place

names, some of which are also community driven (e.g. vernacular regions in cities).

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However, vernacular place names typically refer to larger areas than individual artificial

features. They are vague descriptions of locations for which no official boundary exists

due to their fuzzy object boundaries, or for which their commonly perceived boundaries

differ from official ones (Jones, Purves, Clough, & Joho, 2008). Names of vernacular

places are not the subject of this presented study.

This study revolves around crowd-sourced spatial information as a potential data

source to document changes in place names where governmental reports, historic

maps, or other official documents are not available. The introduction of the Web 2.0 and

the integration of GPS in various mobile devices, such as smartphones and cameras,

facilitated the emergence of crowd-sourcing which generates spatial information through

the Web community. The Web 2.0 significantly changed Web user behavior, from

primarily one-directional data consumption to a bi-directional collaboration in which

users are able to interact with and provide information to central sites. Crowd-sourced

spatial information is oftentimes referred to as Volunteered Geographic Information,

short VGI (Goodchild, 2007a) or neogeography (Turner, 2006). Its technologies are

used in emergency response, spatial decision making, participatory planning, and

citizen science (Haklay, 2013). VGI comes in many forms, ranging from informal,

emotional, and unstructured annotations of places, like in Wikimapia, to geometrically

accurate representations of physical features, like in OpenStreetMap (OSM) (Bittner,

2016).

(Glasze & Perkins, 2015) state that crowd-sourcing offers a radical alternative to

conventional ways of map making, challenging the hegemony of official and commercial

cartographies. They point out that crowd-sourcing offers a forum for different voices,

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elaborating on the fact that maps, and geoinformation in general, can never be neutral

or objective, but instead are always embedded in specific social contexts of production

and use. (Fraser Taylor & Caquard, 2006) suggest that cartography’s notion of a ‘map

user’ no longer implies a discrete singular consumer of cartographic communication.

Instead, online applications, developed by the open-source community, enable a user to

integrate individual data to create maps in collaboration with others. The so-called

democratization of GIS is facilitated by tools and applications that incorporate increased

levels of interactivity and data manipulation made available to the Web community

(Couclelis, 2003), and by integrating local geographic knowledge through the

involvement of new communities (Dunn, 2007). A review of archived messages on the

Humanitarian OpenStreetMap Team (HOT), Crisis Mappers, and Crisis Commons

listserves shows that individuals and grassroots groups regularly discuss how to

represent and share their knowledge and how to integrate new technologies in disaster

management (Burns, 2014). (Elwood, 2008, 2010) points out that citizens and

grassroots groups begin to generate spatial data that is popular among government

officials, altering the roles of petitioner and provider. (Johnson & Sieber, 2013) find that

governments have long been providing online services to citizens, and that nowadays

governments (primarily Western-style) foster citizen engagement through Web 2.0. This

approach facilitates transparency and effectiveness of government services (Brewer,

Neubauer, & Geiselhart, 2006).

Background and Literature Review

Place names have become a subject of interest for numerous studies in

Geography due to their important role in building the identity of nations and because

they are frequently rewritten in the event of political and ideological changes (Alderman,

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2016). These studies (Azaryahu, 1997; Azaryahu & Golan, 2001; Azaryahu & Kook,

2002; Cohen & Kliot, 1992) broadly illustrate how place names, especially

commemorative street names, are being manipulated by the ruling elite in countries like

Russia, Germany, Israel, Romania, and former Yugoslavia to reform the national and

the historical identity of the nation. Scholars have also explored the role of place names

for ethnicities finding and expressing their identities. As a case study for the southern

United States, (Alderman, 1996; Alderman & Inwood, 2013) elaborate on how the

renaming of streets in honor of Martin Luther King, Jr created a new geography of

memory, commemorating the historical experiences, struggles, and achievements of

African Americans in a region where its landscape was controlled by white people.

Renaming of streets may indicate as a positive symbol of southern black communities

given that name changes occur more often when black people control the government

or mobilize to petition their local governments. A book by (Monmonier, 2006) discusses,

among others, the politics of map names in conflict zones like Cyprus and Israel, and

international disputes about name features of Antarctica, the ocean floor, and the moon.

It specifically elaborates on two types of applied toponyms, i.e., names of geographical

features and names of settled places, omitting street names and names of constructed

features. The notion that maps can never be neutral or objective but are embedded in a

social context (Glasze & Perkins, 2015) becomes evident in VGI platforms, where

volunteers provide their local knowledge by contributing through the GeoWeb

(Stephens, 2013). One prominent example of this phenomenon is an OSM “tagging

war” with disagreement over the use of Greek or Turkish names in the Turkish-

controlled area of Cyprus (Perkins, 2014). Another example is continued disagreement

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over name forms of contested territories such as Jerusalem or in Kosovo. (Mooney &

Corcoran, 2012a, 2012b) analyzed in detail the phenomenon of “tag flip-flopping”. They

found that especially the values of the “name” and “highway” attributes, which are

attached to mapped features in OSM, such as roads, are subject to frequent change. As

for the name attribute, the authors suspect that objects with two name value

assignments could be a result of place name spelling errors, incorrect naming, or

splitting of a way or a polygon feature into two or more new objects, leading to objects

with different names. The OSM highway attribute more closely specifies the type of

mapped road, street or path, such as primary or residential. Flip-flopping of this attribute

can be attributed to uncertainty among contributors regarding the designation for a

given highway object. This is demonstrated for a road feature whose highway value has

been flipped 88 times between “Trunk” and “Construction” by different users (Mooney &

Corcoran, 2012b).

VGI can facilitate the collection of spatial information for community mapping

programs and provides a promising way to include formerly excluded people in geodata

creation (Tulloch, 2008). However, VGI reflects community-based biases for different

VGI platforms, such as OSM and Wikimapia (Bittner, 2016). Analysis of such biases

provides a more refined view of VGI usage than the often stated digital divide

(Goodchild, 2007a; Heipke, 2010), which suggests different levels of access to

information and technology among population groups with varying levels of

socioeconomic and demographic composition (Chow, 2012). (Tulloch, 2008) describes

a case study where the New Jersey State Department of Environmental Protection

collected and mapped data on vernal pools across the state based on the participation

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of volunteers. Similarly, a U.S. Geological Survey (USGS) project encouraged

volunteers to contribute data to The National Map using online editing tools (Poore,

Wolf, Korris, Walter, & Matthews, 2012). Freely available governmental data has been

commonly imported into various VGI data collections, such as OSM, providing a

comprehensive database for the community to add on their own collected data (Zielstra,

Hochmair, & Neis, 2013). (Coleman, Georgiadou, & Labonte, 2009) identify different

contexts in which individuals voluntarily contribute spatial information in support of a

given purpose. These contexts include mapping and navigation, social networks,

civic/governmental, and emergency reporting. The paper proposes a classification of

data contributors into five overlapping categories, ranging between “neophyte”

(someone with no formal background in a subject) and “expert authority” (someone who

possesses an established record of providing high-quality products). The study

consolidates and summarizes also the various motivators behind contributions to free or

open-source software and Wikipedia, which include altruism, professional or personal

interest, intellectual stimulation, social reward, and pride of place. The latter is a driving

factor for individual mappers to update road centerlines in OSM or Google Map Maker

in their hometown. Constructive motivational factors for contributions to VGI can be

grouped into intrinsic (e.g. altruism, fun/recreation, and learning) and extrinsic (e.g.

social rewards, career, and personal reputation) (Neis & Zielstra, 2014). Casual OSM

mappers are primarily motivated by general principles of free availability of mapping

data, i.e. help others by providing free digital maps, whereas serious mappers were

more motivated by learning, gaining local knowledge, and to some extent by career

motivations (Budhathoki & Haythornthwaite, 2013). (Zook et al., 2010) review how the

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information production in different Web-based services was used during the Haiti relief

effort. The authors point out duplicated efforts between OSM and Google Map Maker for

people who utilize both sources. Since Google retains the intellectual property of all

information created with Map Maker, data is not portable between OSM and Map

Maker, leading to different spatial coverage between both data sources. Not all VGI

contributors may be interested in providing objective or reliable information. This could

be motivated by mischief, a hidden agenda of special interest groups, or malice and/or

criminal intent in hope of personal gain, leading to vandalism. Vandalism is an individual

or group attack on active sites for the purpose of data corruption (Neis, Goetz, & Zipf,

2012). For example, in 2015 Google experienced attacks from a user of the Map Maker

platform who created a large-scale prank on the map. Therefore, Map Maker has since

then been limited to selected countries (Map Maker, 2015) before it is scheduled to be

retired entirely in 2017 (Map Maker, 2016). Several VGI platforms do include automated

vandalism detections tools. Existing methods to counteract data vandalism in OSM,

based on historical user edits, are reviewed in (Neis et al., 2012).

As opposed to VGI mapping platforms, such as OSM, Wikimapia, and Google

Map Maker, photo-sharing platforms focus on point events. These platforms allow a

Web user to upload geotagged images to a server and to share them with the

community. Geotagging is a common method to georeference user-generated content

online and to turn photographs into geographic information (Elwood, Goodchild, & Sui,

2012). Shared photos can be annotated with a variety of metadata, including textual

tags, title, geographic position, and capture time. (Ames & Naaman, 2007) developed a

taxonomy of motivations to annotate Flickr photos. The first dimension, “sociality,”

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relates to whether the tag’s intended usage is by the individual photographer him or

herself, or by others. The second dimension, “function,” refers to a tag’s intended uses,

which can be either to facilitate later organization and photo retrieval or to communicate

some additional context to photo viewers. (Hollenstein & Purves, 2010) found that 70%

of all analyzed georeferenced Flickr images include specific place name tags, where

place names at the granularity of city names were by far the most common ones.

Comparing geotagged position and image content a study by (Zielstra & Hochmair,

2013) revealed that Panoramio photos have a better positional accuracy than Flickr

images and that positional accuracy varies by world region for both data sources.

Regarding the localness of user generated content, (Hecht & Gergle, 2010) found that

53 percent of Flickr users contribute, on average, content that is 100 km or less from

their specified home location, whereas the corresponding number drops to 23% for the

English Wikipedia. (Neis, Zielstra, & Zipf, 2013) showed for OSM that for some world

regions a large percentage of contributions (e.g. Istanbul with slightly over 50%) comes

from members whose home region is separated by more than 1000 km from the

analyzed area. (Zielstra, Hochmair, Neis, & Tonini, 2014) found that OSM users

contribute a more diverse set of features in their home region than in external regions.

Methodology

Study Sites

This research uses two districts, Tripoli and Benghazi, as study sites. Tripoli is

one of 22 districts of Libya and located in the northwestern part of the country on the

Mediterranean Sea. Its population is about 1,067,000 and its area is about 835 km² (322

mi²). Benghazi is another district of Libya and located in the northeastern part of the

country on the Mediterranean Sea with a population of about 667,000 and an area of

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about 11,372 km² (4390 mi²). By comparing five VGI data sources, this study reviews

name changes of 49 artificial areal geographic features in the Tripoli district and 44 in

the Benghazi district in or after 2011. The analysis is restricted to those features for

which a name change was either reflected in any of the five VGI platforms or in one of

the alternative data sources (e.g. Facebook Websites) we had access to. Areal features

analyzed include universities, institutes, schools, kindergartens, mosques, clinics,

stadiums, towers, neighborhoods, squares, and markets. In addition, the study analyzes

name changes for five major roads in Tripoli and for four major roads in Benghazi.

Data Sources and Data Collection Methods

The analysis in this study is limited to artificial geographic features and excludes

natural geographic features, such as lakes and rivers. This is because natural features

in the study area did not undergo name changes as a result of political changes.

Information about name changes of artificial geographical features comes from two

types of sources which are (1) VGI datasets (OSM, Wikimapia, Google Map Maker,

Panoramio, and Flickr) and (2) Facebook sites listing local school directories as well as

local knowledge and personal communication with local residents. Regarding VGI as a

data source for name changes, only features satisfying at least one of the following

conditions were retained for further analysis: (a) At least one old VGI name among all

VGI sources was associated with the previous regime; (b) At least one new VGI name

was associated with the revolution.

OSM is an open source mapping platform that provides online map tools to

create, store, and edit geographic features (e.g., roads, land use, or buildings) on a

worldwide map. For the analysis, the full history planet dump file, which stores edits of

each feature ever created in OSM, was used. The file was downloaded in March 2015

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in pbf format and the history data of Libya was extracted using the OSM-history-splitter

tool. This splitter tool extracts a data subset from the full history planet dump based on

geographic boundaries. The data was then imported into a PostgreSQL database, and

SQL queries were used to identify dates of name changes for all features in the

database. Only features falling inside the boundaries of the two analyzed districts in

Libya were retained for further analysis.

Wikimapia, another mapping platform analyzed for this study, allows users to

draw rectangles and polygons at places of interest, to add an object description, and to

modify place entries (both location and description) that were created by other users

(Mummidi & Krumm, 2008). The Wikimapia application programming interface (API)

facilitates searching, updating, and downloading data from Wikimapia maps. However,

the history of feature edits must be reviewed manually on the website itself. Besides

using the typical search terms associated with the former regime and the Libyan

revolution in the free text search field, features from relevant classes, such as schools,

hospitals, and universities, were selected through the “Categories” menu and manually

reviewed for name changes. Figure 2-1 illustrates the identification of a feature name

change as an example. It shows that the Al-Fateh University (a name associated with

the Gadhafi dictatorial regime) was renamed to the more neutral name Tripoli University

(see upper text box). Besides changing a place name, Wikimapia allows users also to

edit the description of a feature, as shown in the lower text box in Figure 2-1.

Google Map Maker is an online application that provides users with tools to add,

edit, and update map information of geographic features, such as roads and buildings.

Feature changes will, after a review process by Google, be reflected on Google Maps.

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Google Map Maker has been available since 2008 and is to be retired in March 2017

(Map Maker, 2016), with its editing functions being gradually migrated to Google Maps.

For our study, the free text search field was used to search for features whose names

were associated with the former regime and the revolution. The editing history was

manually reviewed for identified objects in March 2015. As opposed to Wikimapia,

Google Map Mapper provides exact dates of edits independent of the time that has

passed since the edit. Figure 2-2 shows the editing of the same university feature as

before in Google Map Maker, which was performed on August 26, 2011. As can be

seen, the old and new names match between Wikimapia and Google Map Maker in

Arabic and English except for small differences in the order of words in English,

revealing general data consistency in this example.

The photo-sharing platforms Panoramio and Flickr are the two remaining VGI

data sources in the presented analysis. Both platforms provide an API, which was used

to download geotagged photos for Tripoli and Benghazi in April 2015. Place names,

which can be attached to the photo by the user, were obtained from photo titles and

other tags. Place names in analyzed geotagged photos stem exclusively from the

knowledge of local users who manually geotagged photos. This is because automated

geotagging of photos through mobile devices requires detailed base maps with feature

names. Such base maps and underlying detailed gazetteers do not exist for the

analyzed areas in this study. Since the Panoramio and Flickr APIs do not provide a

photo editing history, a name change of the artificial geographic feature of interest could

only be identified by comparing titles and tags between nearby photos that were posted

before and after the revolution date, respectively. The geographic focus for this

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comparison was on locations where the other three map based VGI sources, or

alternative data sources, indicated a name change during or after 2011.

The second source of information on feature name changes was knowledge from

local residents and local institutions that was not mapped on a VGI platform but

available in some other form. We reached out to the Urban Planning Department of the

Libyan government to obtain documentation about changes of place names after the

revolution, which was, however, not available from the department. Instead, the website

called “The Electronic Gate for Schools” (http://smsm.ly/maps/), which was created by

the Department of Technologies and Maintenance of Educational Facilities, provided

changed names of schools. The Website allows the public to add new schools to the

map, to submit a report about name changes of existing schools, and to describe and

categorize schools. Facebook, which is popular in Libya, provided further information on

this topic. Several Facebook pages were used by local teachers to introduce the new

names of local schools whose names were changed after the revolution. Parents use

these pages as directories to identify new names given to the schools of their children.

Also, for elections taking place after the revolution, government agencies used the

schools listed in these directories as election centers. Another resource for changed

place names was local residents in both districts. Some of these residents were

contacted and asked to share their local knowledge about name changes of any

artificial geographic features.

The author’s local knowledge about naming conventions of places in Libya

before and after the 2011 revolution was crucial to identify feature names associated

with the former regime and with the revolution. Typical terms used in names associated

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with the former regime include “First of September”, “Al-Jamahiriya”, and “Al Fateh

Revolution”, whereas terms associated with the Libyan revolution in 2011 include, for

example, “17th February”, “independence”, and “martyrs”. Especially for OSM,

Wikimapia, and Google Map Maker searching for these core terms written in Arabic

language was the key to find features with names relating to the period before and after

the revolution. VGI platforms allow typing in tag values as free text and in different

languages, and spelling errors may occur (Longueville, Luraschi, Smits, Peedell, &

Groeve, 2010). For the analyzed features, Arabic and English were the only two

languages that users used to add or update place information on the five used VGI

sources. Therefore, before-after name comparison of a feature may involve these two

languages. Use of Arabic, which is the official language in that region, points towards a

local user, as opposed to tourists who more likely add place related information in

English. Several spelling errors were detected in VGI based place names. However,

spelling errors were ignored for the purpose of name change detection in our analysis if

the name portraits the correct meaning or the correct description.

Although most of the old feature names were associated with the names of the

Gadhafi dictatorial regime, not all of them were changed to be associated with names of

the revolution. Instead, some feature names were changed to be associated with their

city or region (e.g. University of Tripoli), or they represented more general names (e.g.

New Libya School). Similarly, some of the old features names were not associated with

the Gadhafi dictatorial regime, but they were nevertheless changed to be associated

with the names of the revolution. For example, the Court Square in Benghazi was

renamed to Freedom Square when the revolution began.

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Figure 2-3 maps polygon and road features in both districts that were analyzed in

this study. With a few exceptions, all of these features have new names that are

associated with the Libyan revolution in at least one of the used reference sources.

Features in the map are classified by the source that provides the new feature name,

i.e. VGI, other local knowledge (labeled “people”), or both. Figure 2-3 shows that VGI

and alternative information sources mostly complement each other since for only a few

features new names were mentioned in both types of data sources (orange square

symbol). Although the location with new names obtained from VGI overlaps only little

with local residents’ knowledge about actual name changes, the author’s local

knowledge was used to check VGI name changes for plausibility, besides applying VGI

internal data checks. Information on new names for road features was either provided

through VGI or local knowledge, but not through both.

Analysis

Not all objects (polygons and streets) were present in each of the five VGI

sources. Therefore, the first step was to identify all locations that had either (1) an

artificial object with a name change in at least one VGI data source or (2) an artificial

object mentioned in at least one of the alternative data sources (e.g. Facebook page).

This process resulted in 49 polygon and five road features for Tripoli, and 44 polygon

and four road features for Benghazi. Next, all of these locations were classified into five

labeling categories for each VGI source (see Table 2-1 through Table 2-4). The labeling

categories are sorted by the amount of information their features provide regarding

names and name changes. A feature was assigned to the first labeling category if it was

completely missing in a VGI source, i.e. not mapped, but if it existed in another data

source. For Panoramio and Flickr, the existence of a feature was determined by

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whether it was shown in at least one photo nearby the location or not (independent of

title or tag information). A feature was assigned to the second labeling category if it was

mapped in the VGI dataset but lacked any name information.

An object was assigned to the third labeling category (“old name”) if it had only a

name that was used before the revolution but not updated. The “new name” category

holds features that contain only names used after the revolution but no names from

before the revolution. Finally, the fifth labeling category contains features with both old

and new names, i.e. reflecting a name change during or after the revolution. An

example for the last class was provided in Figure 2-1 and Figure 2-2. Changes were

only analyzed up to the first occurrence during or after the revolution for the analysis.

Since the posed research question evolves around the 2011 revolution, subsequent

name changes were not considered.

Another aspect of the conducted analysis was the distinction between local and

external VGI users who contributed to name changes of the artificial features in a

specific VGI data source. For the three-map based VGI sources (OSM, Wikimapia, and

Google Map Maker), the distinction between local and external user was determined

from the number of contributions within and outside Libya. A contributor is considered

local if the total number of changes made by the contributor within Libya exceeds or

equals that of the number of changes made outside Libya. A contributor is considered

external if that is not the case. In Wikimapia and Google Map Maker, there are some

contributors that cannot be identified as local or external because they contributed to

these VGI sources without usernames, making it impossible to see their editing history.

These contributors were classified as unknown users in the analysis. For Panoramio

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and Flickr, local and external contributors were distinguished by the number of days

between first and last photo contribution of a user in Libya (Hauthal & Burghardt, 2016).

More specifically, the contributor is considered external if this date difference is 30 days

or less, and local if the difference is more than 30 days. A contributor with just one

photo uploaded was classified as an unknown user.

The second source of information on feature name changes was local

knowledge. For the few features where new feature names can both from VGI and local

knowledge, the latter was used as a reference data source to check the former

regarding the correctness of the changed names. That is, if local knowledge was

available for a feature, only those VGI features where the old or new name matched the

local knowledge were retained.

When no alternative local data source was available the most likely correct

feature name was based on the majority of the used VGI data sources that shared the

same feature name. Besides a few exceptions, all features analyzed in this study that

had an old or new feature name in several VGI data sources shared similar names that

matched and were therefore assumed to be correct. If an old and new feature name

appeared in only one VGI data source that feature was still retained (and assumed

correct). This was to increase the sample size of the study in order to be able to derive

more informative VGI editing patterns as a result of political changes.

Results

The section begins with presenting results relating to the primary research

question of this study, namely to what extent which VGI data is able to indicate a name

change. This is followed by characterizing the user base that caused name changes in

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the analyzed VGI data sources in terms of local vs. external users. The last part reports

results about the reliability of name changes.

Detection of Name Changes

Table 2-1 lists for Tripoli and the five VGI sources the classification of polygon

features into the five labeling categories. Results in the first category show that Flickr

has the highest number of missing features among the five VGI sources, whereas

Wikimapia has no missing features. Looking at the last three categories, it can be seen

that Wikimapia provides the highest number of objects with old and new names (21),

which means that it is the most complete individual data source to consult for name

changes. The next best data source in this aspect are Google Map Maker and

Panoramio with seven features containing old and new names. OSM provides the least

amount of relevant information since only one feature was found to reflect name

changes. The shared photo portal Flickr ranges somewhere in-between. The bottom

row in Table 2-1 provides for each VGI data source the number of different contributors

that added new feature names for those features falling into the fourth and fifth

category. It shows that each data source has a diverse pool of data contributors and

that updates were not provided by a single person only. Wikimapia, with the largest

number of mapped features, exhibits also the largest number of different mappers.

Figure 2-4 maps the classification results. The maps reveal different spatial patterns of

mapped and missing features between the five used VGI sources. Wikimapia maps all

analyzed features both in the center of Tripoli and its suburbs. For OSM and Flickr,

mapped features are primarily concentrated in the city center, whereas Google Map

Maker and Panoramio demonstrate about the same level of completeness in the city

center and in the suburbs. Based on data from Table 2-1, a chi-square test of

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independence was performed to examine the relation between labeling category and

VGI platform. The relation between these variables is significant (𝑥2 (16, 𝑁 = 245) =

131.46, 𝑝 < 0.00001). This means that the proportion of features falling into the different

labeling categories varies by VGI data source.

Table 2-2 shows the same type of count data for Benghazi. Some differences

compared to the Tripoli count data (Table 2-1) can be observed. First, Panoramio has a

much higher proportion of missing features than for Tripoli. A reason could be that this

district is less frequently visited by tourists who are the main group of contributors to

Panoramio. Second, the number of features reflecting a name change (last category) is

for all VGI categories equal to or lower than the numbers found for Tripoli. Wikimapia is

the only VGI data source providing name updates for more than one feature. Although

the total number of mapped OSM features is higher for Benghazi than for Tripoli, for

only one feature the name has been updated as well. In general, the low combined

numbers from the last two categories indicate that the major source for updated names

in this district comes from sources other than VGI, e.g. Facebook or personal

communication, revealing that the VGI community is not as established in this district as

in Tripoli. Figure 2-5 maps results from Table 2-2 for Benghazi. As for Tripoli, Wikimapia

maps all the features both within the center and the suburbs of the city. OSM and

Google Map Maker show similar relative densities in mapped features between the city

center and suburbs. Both Panoramio and Flickr map the same two features, one in the

city center, and one far out in the suburbs. Based on data from Table 2-2, a chi-square

test of independence was performed to examine the relation between labeling category

and VGI platform. The relation between these variables is significant (𝑥2 (16, 𝑁 =

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220) = 157.10, 𝑝 < 0.00001). This means that the proportion of features falling into the

different labeling categories varies by VGI data source.

Table 2-3 lists for Tripoli and the five VGI sources the classification of road

features into the five labeling categories. In general, few roads with name changes were

identified from VGI and non-VGI sources both for Tripoli and for Benghazi, meaning that

apparently fewer roads than areal features were renamed after the revolution. All five

data sources mapped at least some streets, and all data sources except for Flickr

reflected also name changes for some streets. OSM, Wikimapia, and Google Map

Maker provide, relatively speaking, the most comprehensive information about road

name updates, whereas shared images provide the least comprehensive information.

This pattern differs somewhat from Table 2-1, where shared photo services performed

better than OSM in the fifth category. This indicates that the OSM community focuses

generally more on roads, whereas shared photos are mostly taken from areal objects of

limited spatial extent, such as buildings or plazas. Figure 2-6 maps these results, where

black and green for Flickr, indicate that this data source does not provide any

information on street names.

Table 2-4 provides corresponding numbers for Benghazi. As was already

observed for polygon features, the data is less complete than for Tripoli with respect to

name update information. Benghazi streets are the only dataset where Wikimapia does

not provide any name updates, whereas Google Map Mapper reveals the highest

number of features that contain old and new names. None of the two photo sharing

services provides any information about updated names. Results for Benghazi streets

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are mapped in Figure 2-7. OSM, Wikimapia, and Google Map Maker map all the used

streets of the city, whereas Panoramio and Flickr have just one mapped street.

Local and External Contributors

Figure 2-8 plots for each data source the number of local, external, and unknown

contributors who contributed at least one old feature name. For Flickr, Panoramio, and

OSM old feature names come primarily from local contributors. Similarly, in Wikimapia

most contributors who could be classified based on their editing history were local.

However, more than a half of user could not be classified. Google Map Maker reveals

very little information in this aspect, due to numerous anonymous edits.

Figure 2-9 shows a similar pattern for users contributing new place names. It

clearly demonstrates that the local contributors are primarily responsible for providing

new name information in the various VGI data sources. The percentage of unknown

users in Google Map Maker and Wikimapia declined compared to contributions of old

feature names.

Reliability of Name Changes

For features where a local reference information (e.g. Facebook page entry) was

not available to verify the new name, the most likely old and new feature names were

determined based on the majority vote among the five VGI data sources. Figure 2-10

shows how many VGI data sources shared an old or new name on features that had no

local knowledge reference. In general, the old feature names appear more often on

more than one different VGI platform than the new names, meaning that old names are

somewhat more reliable than new ones. Features that have their name shown in only

one VGI data source (left most group of bars) cannot be checked through VGI data

sources alone, but were still retained for further analysis.

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Sometimes, since different mappers were involved in reporting name changes for

the same feature on different VGI websites, updated feature names varied slightly

between VGI data sources. Differences can be partially explained by variations in the

translation from Arabic to English. An example is the new name of the Al-Fateh

University (a name associated with the Gadhafi dictatorial regime). The name was

updated to Tripoli University in Wikimapia and to University of Tripoli in Google Map

Maker (compare Figure 2-1 and Figure 2-2). However, for some updated names,

differences between VGI data sources went beyond the typical nuances caused by

translations or spelling errors. In total, two names in OSM, two names in Google Map

Maker and Panoramio, and six names in Wikimapia were updated differently than the

most likely correct new names. For such a feature, the new (incorrect) name for the

affected VGI source was ignored (i.e. treated like absent) when it came to assigning the

VGI data source to one of the five labeling categories (Table 2-1, Table 2-2). Such a

feature could then only be assigned either to the first or the second label category for

that VGI data source.

Concluding Discussion

For Tripoli, more data reflecting name changes could be obtained from VGI data

sources than from local knowledge sources, illustrating the effectiveness of a system

that uses citizens as voluntary sensors (Goodchild, 2007b) in an organized way. The

comparison of VGI data completeness indicates that Wikimapia, at least in this region of

the world, provides generally the most complete data source among all analyzed VGI

data sources and is one of the preferred VGI platforms by local citizens. In general, VGI

data provided more information in Tripoli than in Benghazi, reflecting the varying degree

of data quality between different locations (Hochmair & Zielstra, 2015; Neis et al., 2013).

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The presented approach can be transferred to other places around the world and

be applied to man-made events (e.g. political) or natural events (e.g. earthquakes) that

have effects on geographic features mapped in several VGI sources. The challenge of

finding named features in sparsely mapped regions, like in Tripoli and Benghazi, and

determining the characteristics of toponymy before and after the event, will remain.

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Table 2-1. Number of geographical polygon features in different labeling categories for Tripoli

Labeling category OSM Wikimapia Google Map Maker

Panoramio Flickr

Feature does not exist 34 0 20 20 43 Feature without name 9 2 3 8 2 Feature with old name only 3 22 9 11 0 Feature with new name only 2 4 10 3 1 Feature with old and new name

1 21 7 7 3

Total 49 49 49 49 49

No. of different users updating

3 21 13 4 4

Table 2-2. Number of geographic polygon features in different labeling categories for

Benghazi

Labeling category OSM Wikimapia Google Map Maker

Panoramio Flickr

Feature does not exist 26 0 31 42 42 Feature without name 5 1 1 0 1 Feature with old name only 9 38 6 1 0 Feature with new name only 3 1 5 1 1 Feature with old and new name

1 4 1 0 0

Total 44 44 44 44 44

No. of different users updating

2 7 5 1 1

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Table 2-3. Number of streets in different labeling categories in Tripoli

Labeling category OSM Wikimapia Google Map Maker

Panoramio Flickr

Feature does not exist 0 0 0 1 2 Feature without name 0 0 0 1 3 Feature with old name only 1 1 1 1 0 Feature with new name only 0 0 1 0 0 Feature with old and new name

4 4 3 2 0

Total 5 5 5 5 5

No. of different users updating

4 3 2 1 0

Table 2-4. Number of streets in different labeling categories in Benghazi

Labeling category OSM Wikimapia Google Map Maker

Panoramio Flickr

Feature does not exist 0 0 0 3 3 Feature without name 1 0 0 0 0 Feature with old name only 0 4 2 1 1 Feature with new name only 2 0 0 0 0 Feature with old and new name

1 0 2 0 0

Total 4 4 4 4 4

No. of different users updating

2 0 2 0 0

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Figure 2-1. Editing history in Wikimapia

Figure 2-2. Editing history in Google Map Maker

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Figure 2-3. New names of artificial geographic features from VGI and people

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Figure 2-4. Labeling of geographic features in Tripoli

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Figure 2-5. Labeling of geographic features in Benghazi

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Figure 2-6. Labeling of streets in Tripoli

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Figure 2-7. Labeling of streets in Benghazi

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Figure 2-8. Type of contributors providing old place names

Figure 2-9. Type of contributors providing new place names

0 10 20 30 40 50 60 70 80 90 100

OSM

Wikimapia

Google Map Maker

Panoramio

Flickr

Number of users

local external unknown

0 10 20 30 40

OSM

Wikimapia

Google Map Maker

Panoramio

Flickr

Number of users

local external unknown

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Figure 2-10. Number of old and new feature names with no local knowledge reference

shared on different numbers of VGI sources

0

10

20

30

40

1 source 2 sources 3 sources 4 sources 5 sources

Nu

mb

er o

f fe

atu

res

old name new name

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CHAPTER 3 ANALYZING THE EFFECT OF EARTHQUAKES ON OPENSTREETMAP

CONTRIBUTION PATTERNS AND TWEETING ACTIVITIES

Crowd-sourced data, such as volunteered geographic information (VGI)

(Goodchild, 2007a) and social media posts, have been used to manage relief efforts

around natural disasters (Haworth & Bruce, 2015; Zook et al., 2010), to study the

formation of user mapping communities after such disasters (Budhathoki &

Haythornthwaite, 2013), and to analyze human dynamics as a result of such events

(Wang & Taylor, 2014a) . While short-term effects of crisis events on Twitter activity

patterns (Goolsby, 2010) and OSM mapping patterns (Zook et al., 2010) in response to

natural crises have already been analyzed in previous studies, their effects on longer

term VGI contribution patterns and social media usage, as well as on human travel

patterns (human dynamics) toward affected regions are less understood. Also,

information about the types of edits and the categories of new features mapped by the

OSM community in response to natural disasters could reflect how the degree of

completeness of the different feature categories is affected (i.e. increased) by such

mapping efforts. The objectives of this study are to determine:

• how earthquakes, as examples of natural disasters, change both short-term and longer-term activity behavior in OSM and Twitter

• how the proportion of local and external data contributors changes throughout such events

• how contributions of organized mapping communities, such as HOT, differ from those of other mappers

• patterns of human dynamics in response to such events

• feature types primarily mapped in OSM in response to such events

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The analysis provides new insights into OSM data growth patterns (Neis & Zipf,

2012) and user loyalty (Napolitano & Mooney, 2012), adding on to previously analyzed

factors that affect VGI contribution patterns, such as land use type (Alivand & Hochmair,

2017; Arsanjani, Mooney, Helbich, & Zipf, 2015), socio-economic factors (Heipke,

2010), organized mapping events and campaigns (Dittus, Quattrone, & Capra, 2017),

and natural disasters, such as earthquakes (Poiani, dos Santos Rocha, Degrossi, & de

Albuquerque, 2016). It also contributes to the large research topic of human movement

pattern analysis from crowd-sourced and social media data (Valle et al., 2017),

especially in response to natural disasters (Goodchild & Glennon, 2010). This

knowledge will improve planning abilities for crisis management in the future, since it

reveals which type of OSM data will get mapped and continuously updated after such

an event, and to which extent it contains local contributions, allowing to draw

conclusions about its data quality (Zielstra et al., 2014). The case study revolves around

two crisis events, which are a 2015 earthquake in Nepal and a 2016 earthquake in

central Italy.

Previous Work

Collaborative Mapping and Crisis Events

Over the past decade, volunteer mappers have used a growing number of tools

and platforms to contribute geospatial information to crowd-sourced data repositories in

response to natural and political crises (Ahmouda & Hochmair, 2017; Ziemke, 2012;

Zook et al., 2010). An early example of collaborative mapping efforts could be observed

in the aftermath of a 2010 earthquake in Haiti, where a Haiti Ushahidi site and the OSM

platform provided important street maps and infrastructure information for relief efforts

(Goolsby, 2010). The Humanitarian OSM Team (HOT), which supports the generation

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of free up-to-date maps for relief efforts through collaborative mapping, also contributed

to the 2010 Haiti earthquake as one of the many tasks completed in response to various

crises1, including the Typhoon Yolanda in the Philippines 2013 (Palen et al., 2015).

Several studies have analyzed the processes that are involved in collaborative

mapping during crisis events, as well as the short-term changes in contribution behavior

to crowd-sourcing platforms. For example, Poiani et al. (2016) review the effect of an

earthquake which hit Nepal on April 25, 2015, on OSM contributions between April 15

and May 15. Results reveal a sharp rise in the number of active contributors around the

event, which can be partially explained by mapping parties organized in Bangalore

(India) and in Barcelona (Spain) shortly after the earthquake. The vast majority (about

99%) of nodes and ways during that 1-month observation period were edited or added

after the earthquake, showing that the event triggered a large wave of user participation.

Soden and Palen (2016) conducted 36 semi-structured interviews with GIS practitioners

and information managers who were involved in the emergency response to that

earthquake. The study identified an increased level of collaboration and spatial data

sharing between map producers and the Nepal government compared to previous

crises, reflected by 8,000 OSM volunteer mappers contributing after the Nepal

earthquake, compared to the much smaller number of 500 contributors mapping around

the Haiti (2010) earthquake over the same time period (Soden & Palen, 2014). That

higher number of participants is, however, also driven by the general increase in the

number of registered OSM users from 200,000 in 2010 to around 2.2 mio. in 20152.

1 http://wiki.openstreetmap.org/wiki/Humanitarian_OSM_Team

2 https://wiki.openstreetmap.org/wiki/Stats

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Previous papers that examined OSM contribution patterns in the context of natural

disasters discussed the number of edits or edited objects in response to events and the

proportion of new versus more experienced mappers (Palen et al., 2015; Poiani et al.,

2016), but did not elaborate on longer term changes in the contribution patterns over

time. Other studies describe recruitment efforts and emerging collaborations in disaster

relief efforts (Dittus et al., 2017), and the interaction between the mapping community

and stakeholders in crowd-based disaster mapping (Soden & Palen, 2016).

Social Media Activity and Crisis Events

While VGI platforms are primarily used for mapping tasks, social media

platforms, such as Twitter, YouTube, and Facebook, provide platforms to share

information and opinions about crisis events, such as refugee movements (Rettberg &

Gajjala, 2016), terrorist attacks (Cassa, Chunara, Mandl, & Brownstein, 2013),

earthquakes (Crooks, Croitoru, Stefanidis, & Radzikowski, 2013), tsunamis (Acar &

Muraki, 2011), or flood events (De Albuquerque, Herfort, Brenning, & Zipf, 2015). The

activity level in social media networks increases during crisis events (Austin, Fisher Liu,

& Jin, 2012) to share up-to-date information about the events and to provide emotional

support (Cvetojevic & Hochmair, 2018).

Tweet analyses use different pieces of information from tweets, including tweet

message, location, timestamp, or linked information such as images (Cvetojevic,

Juhasz, & Hochmair, 2016; Steiger, Albuquerque, & Zipf, 2015). Middleton, Middleton,

and Modafferi (2014) introduce a social media crisis mapping platform for natural

disasters that, based on real-time Twitter data, maps affected regions. Resch, Usländer,

and Havas (2018) use tweets to assess the footprint of and damages caused by natural

disasters through a combination of Latent Dirichlet Allocation (LDA) for semantic

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information extraction and local spatial autocorrelation for hot-spot detection. The

granularity of geographic references in tweet texts that were used to specify the spatial

extent of two earthquakes in Italy and Myanmar are analyzed in (Zahra, Ostermann, &

Purves, 2017), showing that a larger number of toponyms are used for Myanmar than

for Italy, although most of the toponyms for the Myanmar earthquake relate to areas in

countries surrounding Myanmar, such as Bangladesh and India, but not Myanmar itself.

Human Dynamics and Crises

Previous work has shown that crisis events can affect movement patterns of

people at different geographic scales. Li, Airriess, Chen, Leong, and Keith (2010)

assess the effect of Hurricane Katrina on the migration and return process of New

Orleans residents, which includes an analysis of evacuation return rates, experiences,

motivations to return or stay, and evacuation routes. The study used data from surveys,

phone and in-person interviews, and focus groups, but no crowd-sourced mapping or

social media data. Another paper uses geo-tagged tweets to study the influence of three

tropical storms (Hurricane Sandy, Typhoon Wipha, and Typhoon Haiyan) on human

mobility patterns, revealing that during the events the frequency of longer trips

decreased significantly (Wang & Taylor, 2014a). Geotagged data from about 500,000

Twitter users between 2011 and 2013 were used to infer trends of out-migration rates

for various countries around the world, including Mexico, Spain, Greece, and Ireland,

due to economic conditions (Zagheni, Garimella, & Weber, 2014).

Besides this research, travel dynamics toward natural events (e.g. for aid and

support teams) at the worldwide scale have not yet been addressed in previous work.

The studies and methods presented in this chapter will add to the body of knowledge

that connects travel patterns to natural crises using VGI and social media data.

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Data and Methods

Study Areas

The first earthquake analyzed had a 7.8-moment magnitude scale (M) and

occurred on April 25, 2015, at an approximate depth of 8.2 km and 80 km northwest of

Kathmandu, the capital of Nepal (Figure 3-1a). Over 9,000 people were killed and more

than 23,000 were injured. On May 12, 2015, a major aftershock occurred near the

Chinese border between Kathmandu and the Mount Everest with a magnitude of 7.3 M.

This aftershock killed more than 200 people and injured more than 2,500 people. This

earthquake is considered the worst natural disaster that has hit Nepal since 1934.

The second earthquake analyzed hit Central Italy on August 24, 2016, with a

magnitude of 6.2 M (Figure 3-1b). It caused the death of 297 people and injury of at

least 365 people. Severe damage was reported in some towns, including Amatrice,

Accumoli, and Pescara del Tronto. The estimated economic loss ranged between $1

billion and $11 billion3.

OSM edits and Twitter activity data were extracted for the study areas affected

by earthquakes (red areas in Figure 3-1), and for nearby control areas (blue squares in

Figure 3-1). The extent of the affected areas was determined from earthquake maps of

the United States Geological Survey (USGS)4. The control areas were chosen in a way

to be close to, but not directly affected by the earthquakes in question, and to reflect

similar population characteristics (rural vs. urban) as the affected areas. For the Nepal

earthquake, New Delhi is the closest nearby large city to Kathmandu. For the Italy

3 http://www.royalgazette.com/re-insurance/article/20160901/reinsurers-face-up-to-166m-italy-quake-loss

4 https://earthquake.usgs.gov/earthquakes/eventpage/us20002926/executive; https://earthquake.usgs.gov/earthquakes/eventpage/us10006g7d/executive

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earthquake which took place in the Umbria region in the central mountain region, the

area around Sulmona, a small city in the mountains south of the affected area was

chosen as a control area.

Data Collection and Preparation

Data for this study come from OSM and the Twitter streaming API. Only

geocoded tweets were used, which make around 1% of all tweets (Graham, Hale, &

Gaffney, 2014).

For OSM, the full planet history dump file, which contains feature edits, was

downloaded. Selected OSM changeset files, which contain all changes made to OSM

features by any mapper in a geographic area, were downloaded as well. Next, the

OSM-history-splitter tool was applied to extract data for the areas of interest from the

history dump file. This data was imported into a PostgreSQL database using the OSM-

history-importer. Next, SQL queries were run to identify features that were newly

mapped or edited during the analysis time period of this study. As a further step in OSM

data preparation, the following two criteria were considered for the removal of OSM data

edits that were most likely generated by automated scripts, so called bots (Zielstra et

al., 2014):

• Remove edits from changesets with a tag comment "mechanical=yes" or "bot=yes"

• Remove edits on nodes and ways in changesets with more than 4000 edits

The bots were first identified in OSM changesets and corresponding edits were

subsequently removed from features in the areas of interest.

Geo-tagged Twitter data were collected 6 months before and 6 months after the

earthquakes from the affected and nearby control regions and downloaded in

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JavaScript Object Notation (JSON) format which contains tweet id, time created, tweet

content, hashtags, location, and user profile information. These data were subsequently

stored in a PostgreSQL database. When posting a tweet, a user has two options to

provide geolocation information. The first, less precise option, is through a place tag,

which is suggested by the Twitter app based on the current user location, resulting in a

bounding box in the JSON field. The second option is exact coordinates, resulting in a

latitude/longitude pair of the current user position in the JSON field. Before May 2015,

users could opt to have all their tweets geocoded with exact coordinates in Twitter apps

(e.g. Twitter for Android). However, since May 2015, due to a change in the app user

interface functionality, the user needs to request the use of exact coordinates for each

individual tweet, which significantly reduces the number of tweets posted with exact

coordinates.

As part of Twitter data preparation, tweets from automated Twitter accounts

(bots) were excluded, where travel speed, tweet frequency, and tweet source were

considered. A speed threshold of 200 kilometers per hour between subsequent tweets

of the same user and a frequency threshold of more than 150 tweets per day were

applied (Azmandian, Singh, Gelsey, Chang, & Maheswaran, 2012; Zhang & Paxson,

2011). Also, only tweets from mobile applications or computer applications that people

typically use to tweet (e.g. Twitter for Android, Twitter for iOS, or twitter.com) were kept

for further analysis. Tweets posted from sources, such as Google, Big Planet Earth, and

TweetMyJOBS, were excluded. Also, only original tweets were used for further analysis,

and retweets were excluded.

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Analysis Methods

OSM contribution patterns and Twitter activity patterns were analyzed over a

one-year period for each event, which extends between 6 months before and 6 months

around the crisis event under consideration. The next few paragraphs describe the

extraction of user patterns from OSM and Twitter data sources in more detail.

OSM

OSM editing patterns were extracted from the OSM history dump file. By

comparing two consecutive rows, one can identify the edits that occurred to a feature

between two versions, and when they occurred. Three basic operations can be applied

to each OSM feature, which are create, modify, and delete (Ramm & Topf, 2010; Rehrl,

2013; Zielstra et al., 2014). Nodes and ways are the basic features of OSM where the

nodes represent points and ways represent linear or areal features consisting of a list of

nodes that define a polyline. Nodes with tags represent point features, such as points of

interest, and differ therefore from nodes on ways which usually have no tags but provide

solely geometry information to define the shape of ways. In this study, nodes were

filtered by their tags to extract standalone point features, and hence nodes without tags

(as found in ways) were not considered for node statistics. The following operations on

OSM nodes and ways were taken into account for the analysis of contribution patterns:

• Operations on nodes:

• Create geometry (new node)

• Remove geometry (deleted node)

• Change position of geometry

• Add/remove/update a tag

• Operations on ways:

• Create geometry (new way)

• Remove geometry (delete way)

• Change position of geometry (move a node on way)

• Add node to way

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• Remove node from way

• Add/remove/update tag Besides monthly frequency plots of operations, statistical tests, such as the chi-

squared test of independence were performed to determine differences in OSM

contribution patterns between an affected area and its reference area. The number and

type of operations were also analyzed for different OSM feature types. OSM offers 23

primary feature types, including amenity, highway, shop, or building. The primary

feature type of an OSM object can be extracted through the key tag in the key-value

pair of the analyzed OSM object.

Various methods can be applied to determine the home region of an OSM

mapper (Neis & Zipf, 2012; Zielstra et al., 2014). In this study, the analysis of a user’s

home region was built upon three criteria, which are the first changeset created, the

number of changesets made, and the number of changes made by the user. More

specifically, if the location of the first point created and the centroid of the first

changeset created are within the affected area, and the affected area is within the

country in which a user contributed most operations, the user is called local to the

region. This region becomes then the user’s home region. The same is also true if either

most changeset centroids or most feature operations fall within the affected area. In

case of a tie in count numbers between the affected area and other areas, the user is

considered local to the affected area. This approach was conducted locally on

downloaded data, and no online OSM tools were used to determine the user’s home

region.

A user is called external to the affected area, if his or her home region does not

overlap with the affected area. In addition, if the user’s home region is located in a

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different country than the affected area, the user is considered to be an international

user. The defining criteria for a local mapper provided above correctly identify a mapper

as an external (or international) mapper even if his or her first point is mapped in the

crisis region (and not in the mapper’s true home region) but the other criteria are not

satisfied. Such a case is common for international HOT members who start contributing

to OSM as part of a disaster mapping task, but then move on to other countries for later

tasks. In principle, an external user could map remotely within the affected area just at

the time of the event and thus be incorrectly classified as local based on the above

criteria. To evaluate this type of error, mapping operations after the event were

analyzed in more detail for all users. Results show that for the Nepal earthquake 43.6%

of local users made OSM changes after the earthquake (i.e., between 7 days and 6

months after the event) exclusively within the affected area, whereas only 4.8% of them

made changes outside the affected area. For the Italy earthquake, the corresponding

numbers are 33.3% and 4.4%, respectively. Although this method does not provide a

ground truth evaluation, it indicates that the applied method to distinguish between local

and external mappers works reasonably well. This is, because most mappers that are

classified as local contributors focus indeed almost exclusively on the affected area.

For human dynamics related to the mapping of crisis events, it is necessary to

understand where an OSM mapper was physically located before, during, and after a

crisis event, respectively. The “source” tag of a changeset, if populated by the user, can

help to determine whether a mapper was physically present in a region while mapping

(namely, if using a local mapping source), or whether the user conducted desktop

mapping from satellite imagery instead. Although individual OSM features also have a

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source tag, these are sparsely populated (Juhász & Hochmair, 2016), so that this study

relies solely on source tag information in changesets. An OSM contributor’s simplified

travel trajectory can then be derived by connecting two regions of local mapping

activities of that contributor, namely the crisis region near the earthquake, and the

mapper’s prior mapping region away from the earthquake, such as the mapper’s home

region. When aggregating the identified travel trajectories from all OSM contributors a

flow map can be generated that reflects the general event-related travel pattern among

OSM users traveling to the crisis event. Physically present users in a crisis region could

theoretically use remotely sensed sources only (e.g. “Bing” satellite images) for OSM

data edits so that they would not be discovered through our approach. However, it is

quite unlikely that such a local mapper uses only a remote source in the crisis region

after traveling there.

An alternative method to distinguish between local and remote mapping (which is

not applied in our study though) is supervised machine learning approaches, e.g.

Decision Tree, Support Vector Machine, or Logistic Regression on OSM edits (Basiri,

Amirian, & Mooney, 2016). This would require a substantial manually annotated training

set of edits based on known local mapping tasks and remote mapping tasks, and a

selection of measurable OSM editing variables (e.g. proportion and variety of primary

keys or values in edited features, density of edited nodes on polyline features) for the

prediction of the mapping type.

Twitter

The average number of geo-referenced tweets per day, week, and month was

used to analyze differences in tweet activities between different time periods and

locations, and to assess the effect of the earthquakes on tweeting behavior. In addition,

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the proportion of event-related tweets among all tweets was computed for different

points in time, using event-related hashtags, such as #nepalearthquake, #terremotiitalia,

#prayfornepal, or #terremoto2016, and event-related keywords, such as earthquake,

sisma, nepalquake, nepalshakes, devastation, disaster, and collapse. The lists of

keywords and hashtags related to the events were constructed manually in an iterative

process e.g. by parsing tweet content and identifying hashtags and keywords in English

(and some in Italian) that were common and frequently used during the events. As

shown in (Hong, Convertino, & Chi, 2011), more than half of posted tweets are in

English, which, together with the nine other top languages, cover 95.6% of tweets.

Italian and Nepali were not among them, which is why these languages were not used

in our analysis, with the exception of a few hashtags in Italian that could be easily

identified. Furthermore, in order to determine if a user was local or external to a region

of interest, and to determine the user’s home country, the tweeting history of each user

who posted from the earthquake region during the event time was obtained from the

Twitter API, which allows downloading the latest 3,000 tweets of a user. A user was

considered local if the majority of the user’s geotagged tweets fell within the affected

area.

To identify an actual trip of a Twitter user to one of the analyzed crises regions

the user’s locations of tweet activities before, during, and after the crisis events were

compared. More specifically, a user who posted tweets from the affected area during

but not before or after the event and who also posted tweets before or after the event

from an outside area, was considered to be traveling to the crisis area. From among this

identified group of traveling Twitter users, those who were likely traveling because of the

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event were identified through event based keywords and hashtags found in their tweet

posts. Keywords related to rescue operations, such as rescue, relief, support, and

emergency and hashtags related to rescue operations, such as #rapidresponseteam,

#earthquakeresponse, #searchandrescue, and #rapidrescueteam, were used for this

purpose. The movement of a user was considered to be related to the crisis event if at

least one of his or her tweets contained such as a keyword or hashtag and was posted

during the time of the event in the affected area. In the generated flow maps, all

observed travel movements were aggregated for each user, so that one unit on a flow

arrow corresponds to travel of one user.

Analysis of Contribution and Activity Patterns

The section describes observed OSM and Twitter contribution patterns, and

begins with the OSM data analysis for both earthquakes, followed by Twitter analysis.

OSM Data Contributions

Nepal earthquake

Figure 3-2a shows the monthly counts of created OSM way features, changes of

way tags and way geometries, and users contributing to ways before, during, and after

the months of the Nepal earthquake events (April 25, 2015, and May 12, 2015). A spike

in April and May in all four charts reveals a significant impact on the mapping

contributions in OSM in the affected area during the event period and up to 2 months

later. A similar pattern was observed for nodes in the Nepal area. As opposed to this,

the Nepal control area (New Delhi) does not reflect an increase in mapping activities

during the event periods (chart not shown for brevity).

Monthly user plots show a significant increase both in the number of local and

external contributors around the time of the earthquake (Figure 3-2b), where the relative

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increase is higher for local than for external contributors. This suggests the presence of

an active local mapping community during the crisis. The figure shows also a

permanent contributor base of HOT members among external mappers before, during,

and after the event, whereas local activities only spike during the event, also for local

HOT users.

Next, the contribution history of users is analyzed in more detail. In Table 3-1,

values in the center row (boldface) refer to the subset of users who mapped during the

earthquake in the crisis region. Rows above and below indicate which proportion of

these users mapped also before or after the event, respectively. The rightmost four

columns subdivide these user counts for local and external users. The second column

shows that few users mapped in the region before and during the event (up to 0.26%),

whereas the percentage of contributors who continue to map after the event remains

somewhat higher for at least 3 months (0.50% or more). External contributors make a

significantly higher share than local mappers both before and after the event. As

opposed to this, local users constitute the larger group during the crisis with 54.7%.

Figure 3-3 plots on a timeline from 2005 to 2015 the month in which users who

mapped during the earthquake in the affected Nepal area submitted their first OSM

changeset. A large percentage of local users (84.6%) (Figure 3-3a) and external users

(39.5%) (Figure 3-3b) signed up for OSM during the weeks of the earthquake, which is

true both for HOT members and other mappers. This illustrates the power of such

events to attract new OSM contributors.

Figure 3-4 shows for the most frequently added OSM feature types the number

of new nodes (i.e. point features) (Figure 3-4a) and ways (Figure 3-4b) mapped during

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the analyzed one-year period. The x-axis represents the month, the y-axis the OSM

feature type, and the z-axis the number of contributors mapping a feature type. The

color value indicates the number of nodes or ways added (according to the legend).

Both for nodes and ways, buildings are most frequently mapped during the earthquake,

suggesting that buildings receive most attention during earthquake-related events. For

ways, highways are the second most mapped feature type. This dominance of mapping

highway and building features reflects the expected HOT-OSM mapping behavior in

disaster response, which is apparently also followed by non-HOT members. While for

created ways, buildings are the most frequently mapped features throughout the year

(Figure 3-4b), for nodes this is only the case during the earthquake (Figure 3-4a),

revealing a change in the mix of features that are mapped in the affected region as a

result of the earthquake.

A chi-squared test of independence was conducted to check for a statistical

association between the change in the proportion of mapped feature types between

two-time periods (e.g. before and during the earthquake) and mapping region. A first

test compared the change in the proportion of node features added before and during

the earthquake between the Nepal earthquake area and the New Delhi reference area,

which was found to be significantly different between both regions (𝑥2 (5, 𝑁 = 11975) =

1401.4, 𝑝 < 2.2𝑒−16). This means that the earthquake has a significant effect on the

types of features being mapped when compared to a non-affected area. The same test

procedure was conducted to compare the change in contribution behavior before and

after the earthquake between the affected and the reference area (𝑥2 (5, 𝑁 = 1556) =

42.085, 𝑝 < 0.0001) suggesting that the earthquake affects also the composition of

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feature types being mapped after the earthquake. Similar test results were obtained for

way features.

Italy earthquake

During the month of the Italy earthquake event, which took place on August 24,

2015, OSM mapping activities peaked significantly (Figure 3-5a), whereas the Sulmona

reference area showed no increase in OSM mapping activities whatsoever (plots not

shown for brevity).

The bar chart in Figure 3-5b indicates an increase both in the number of local

and external contributors around the time of the earthquake, where the relative increase

is higher for local than for external users. An Italian task manager project was opened

during the earthquake and managed by an Italian OSM team5. Figure 3-5b shows that

both external and local contributors are part of the Italian OSM team. While an increase

in local OSM team member activities (left chart) lasts until 2 months after the

earthquake, external OSM team members showed increased levels of activities only

during the event (right chart).

Similar to the Nepal earthquake case, among contributors who mapped during

the earthquake in the Italy crisis region, it is primarily the external contributors who

continue their mapping activities in the region after the event and who already mapped

before the event. The difference to Nepal is that local mappers are the minority of users

(13.1%) also during the earthquake (compared to 54.7% for Nepal), meaning that the

earthquake triggered only a moderate increase in mapping activities within the local

OSM community. This can also be seen by the relatively small number of users in the

5 http://osmit-tm.wmflabs.org/project/13

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left chart of Figure 3-5b for August 2016, compared to much larger user numbers in the

right chart for that same month.

The timelines in Figure 3-6 show that a large percentage of local contributors

(42.2%) who mapped during the Italy earthquake began their first contributions around

that time (Figure 3-6a), whereas a larger portion of external members (87.2%) had

mapped before the first day of the earthquake (Figure 3-6b). Therefore, the Italy

earthquake attracted a somewhat different, i.e. more experienced, OSM mapper crowd

than this was the case for Nepal.

The proportion of created OSM node and way features of different types varied

throughout the analyzed year (Figure 3-7a and Figure 3-7b). Specifically, buildings

(ways) and amenities (nodes) were more frequently mapped during and after the

earthquake than before the event, suggesting that the mapping community considered

these feature types particularly relevant to be mapped. As opposed to the Nepal case,

only a few buildings were mapped as nodes, but instead mostly as ways. This areal

digitization approach requires somewhat more experience. The largely external

mapping community present in the affected Italy area with its multi-year mapping

experience likely brings the necessary skills, which explains this somewhat different

mapping pattern compared to Nepal.

A chi-squared test revealed a statistical association between the change in the

proportion of mapped node features (𝑥2 (5, 𝑁 = 217) = 53.346, 𝑝 < 0.0001) and way

features (𝑥2 (5, 𝑁 = 17207) = 2087, 𝑝 < 2.2𝑒−16) before and during the earthquake and

the mapping region (i.e. affected area vs. reference area). A similar significant impact of

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the region was observed for a before and after comparison of mapped OSM feature

types for node and way features.

Tweet Activity Patterns

Nepal earthquake

The average monthly numbers of geo-referenced tweets with exact coordinates

posted during the analyzed one-year period around the Nepal earthquake (April 25,

2015) and the aftershock (May 12, 2015) are shown in Figure 3-8a (left). The same data

for the New Delhi reference area as a control is shown in Figure 3-8a (right). The Nepal

chart reveals a peak during the first month of the earthquake (April 2015), followed by a

sharp decline in tweet numbers in May. The latter is caused by a change in the Twitter

app interface which requires more steps from the user to post geo-tagged tweets with

exact coordinates. The reference area in New Delhi shows a similar tweet pattern,

however, with a less prominent peak during the 2 months of the earthquake compared

to March. In both plots, the right axis of the chart (ranging between 0 and 1) shows the

magnitude of contributions in the different months relative to the peak months,

suggesting a drop of tweets numbers by over 50 percent due to changes in the

application user interface. The reason we analyzed the Nepal earthquake and not

another earthquake that did not undergo this decline in tweets due to technical changes

is the magnitude of the Nepal earthquake, which allows to observe pronounced

changes in Twitter activities. For example, a Myanmar earthquake occurred on the

same day as the Italy earthquake (Zahra et al., 2017). However, it was less powerful

than the one in Italy, causing fewer casualties (four people died compared to 297 in

Italy) and less damage. Figure 3-8a also shows the monthly local and external user

tweeting activities. A small increase in the proportion of tweets from external tweeting

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persons can be observed during the 2 months of the earthquake for Nepal, but not for

New Delhi. This could be the result of international aid organizations operating in the

affected area during these 2 months.

A refined analysis of daily tweet numbers for April and May reveals a similar peak

on the day of the first earthquake (April 25) in the affected area (Figure 3-8b left) and

the reference area (Figure 3-8b right). Additional hashtag and keyword analysis shows

that a significant proportion of tweets in both regions is thematically related to the Nepal

earthquake (darker bars in the figure). As opposed to this, hashtags and keywords

related to the aftershocks are only found in the Nepal area. These results indicate that

the Nepal earthquake was initially of interest to the tweeting community across an

extended, international region, but that the interest in this topic faded after the first

earthquake.

Italy earthquake

A spike in the average number of tweets during the month of the earthquake

(August 2016) both within the affected area and the reference area (Sulmona) is shown

in Figure 3-9a.

A closer look at daily tweet numbers, however, reveals that only the affected area

(Figure 3-9b left) experiences a peak on the day of the earthquake (August 24),

whereas the reference area (Figure 3-9b right) experiences no peak on that day.

Additional hashtag and keyword analysis reveals that a significant proportion of tweets

is thematically related to the earthquake only in the affected area (darker bars in Figure

3-9b left), but not in the reference area. This shows that the effect of the earthquake on

Twitter behavior is limited to a local area in the Italy case.

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Human Dynamics

This section derives human travel patterns from OSM contributions and tweet

activities for both analyzed earthquake regions. For OSM, the source tag of a changeset

can among others indicates a local data collection activity (e.g. “GPS” or “survey”) or the

use of remotely sensed online sources which do not require a physical presence at the

mapped site (e.g. “satellite imagery” or “Bing Maps”). Oftentimes, however, the source

field is left empty. Figure 3-10 shows for local (a) and external (b) OSM mappers the

distribution of data sources during the 2 months around the Nepal earthquake event

(April 1 through May 31). To identify an external mapper who physically traveled to the

crisis area to contribute to local mapping activities, the user needs to demonstrate local

mapping activities in an external area before the crisis followed by local mapping

activities in the affected area during the crisis (April 25 to May 7).

For the Nepal earthquake, review of OSM data identified more than 1390

international contributors (i.e. from outside Nepal) who mapped during that event in the

affected area. These contributors were from 113 different countries (Figure 3-11a).

Sixteen of these contributors traveled to Nepal to participate in local mapping activities

related to the Nepal earthquake event, based on the source tag analysis described

before. Most of these contributors were from Europe. The flow lines in the figure reflect

human dynamics in relation to this crisis event.

Location analysis of geotagged tweets under consideration of event-related

hashtags and keywords identified more than 150 international users from 44 different

countries who tweeted during the Nepal earthquake event from within the affected area,

but not all of them tweeted from other areas before the event. Among the 150 users, 23

traveled to Nepal to participate in aid and rescue operations, based on identified

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previous tweet activities outside Nepal and analyzed keywords (Figure 3-11b). Most of

these users were found to travel from the United States. In addition to this, 75 of the 98

external Nepal users (i.e. users who posted primarily from outside the affected area but

from within Nepal) were identified to travel from other areas of Nepal to the earthquake

affected area for the purpose of aid and rescue operations, based on keyword analysis.

Additionally, the analysis discovered another 65 movements to the Nepal crisis region

from within and outside Nepal that matched the expected spatial movement pattern but

did not have a rescue operation related keyword. The choropleth map in Figure 3-11b

shows the number of international users from different home countries around the world

who tweeted during the event in the affected area (but who did not necessarily travel

there in response to the event to participate in rescue operations).

OSM data analysis for the Italy earthquake identified 50 international contributors

from 25 different countries who mapped remotely during that event in the affected area.

Three users traveled from other regions in Italy to the area affected by the earthquake,

but no OSM user from outside Italy visited the affected region for crisis mapping, based

on source tag analysis.

Location analysis of geotagged tweets identified 15 international users from 6

different countries who were tweeting during the Italy earthquake from the affected area,

however none of these posts contained keywords related to rescue operations. Also, 17

of the external Twitter users came from other regions of Italy to the area affected by the

earthquake and used keywords related to rescue operations.

For both OSM and Twitter, the number of contributors per country and travelers

to the earthquake region is sufficiently high for Nepal to generate flow and choropleth

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maps for visualization, but it is too small to run more detailed statistical analyses (e.g.

proportion of travelers among the country population, the influence of travel distance on

travel activities). For OSM, the countries with most data contributions to the Nepal

earthquake affected area correspond to those countries with a generally active OSM

mapping community (Neis & Zipf, 2012), including Germany, the U.S., and some other

European countries. Also India, which is bordering Nepal to the north, reflects a high

OSM contribution activity. Figure 3-11b shows that the US, which is one of the countries

with the highest Twitter penetration rate in the world (Hawelka et al., 2014), has the

highest number of users tweeting from the event in Nepal besides neighboring India.

Since the sample size of event related tweets is smaller for the Italy earthquake, it was

not possible to draw clear conclusions about human dynamics and international tweets

patterns for that event, which is why no corresponding map is shown for the Italy

earthquake. The travel analysis in this study reflected the level of internationality

associated with the different crisis events. The Nepal affected area receives more

international mapping activities and registers more international travel activities than

Italy, which could indicate that developing countries need (and receive more) assistance

from abroad than developed countries for such events, based our case study.

Concluding Discussion

For both analyzed study areas the number of local and external OSM

contributors increased significantly during the time of the crises, where external OSM

contributors kept a more active level of mapping in the crisis region after the event than

local contributors. A series of chi-squared tests showed that an earthquake has a

significant effect on the OSM feature types being mapped in both cases of Nepal and

Italy, reflecting a disproportionally strong emphasis on the mapping of building and

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highway features after the earthquake, as can be expected from the mission of HOT

mapping tasks. The analysis results show more OSM feature edits and users

contributing to event-related mapping efforts in Nepal than in Italy (compared Figure 3-2

and Figure 3-5). This could be explained by the lack of detailed OSM maps in the Nepal

region before the earthquake, as a consequence of a poorer economy, less developed

communication infrastructure, or other social and environmental factors (Gröchenig,

Brunauer, & Rehrl, 2014; Heipke, 2010).

Twitter data analysis, based on keyword selection, showed that news about

earthquakes are posted both in affected areas (whether they are rural or urban) and to

some extent in relatively nearby urban areas (i.e. New Delhi), but not in nearby rural

areas (Sulmona control area for Italy). This suggests that this type of disaster is treated

as a local event in the Twitter information landscape in rural areas, but reaches beyond

the affected area in, typically better connected, metropolitan areas with a wider range of

information channels about current events.

The study demonstrates that especially OSM can provide relatively up-to-date in-

situ information about areas affected by natural disasters which is necessary for

effective disaster management (Poser & Dransch, 2010). It shows that part of the OSM

community is engaged in elevated mapping activities up to a month or two after such an

event, where especially the continued engagement of the (small) local mapping

community can contribute to the accurate mapping of features that may have been

affected by the earthquake (e.g. closed roads). The two showcases of this study, which

captured OSM contribution behavior after earthquakes in remote (Nepal) and rural

(Italy) areas, showed that external users played a major role in OSM mapping. Although

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large, metropolitan areas around the world with a strong OSM presence have a

considerable share of external mapper contributions (Neis et al., 2013), we would

nevertheless expect that, in case of a natural disaster in an urbanized area with strong

OSM presence, the mapping activities in the aftermaths of such an event would be

primarily conducted by the local community on site due to its mapping experience and

local knowledge. We would also expect that the need for physical travel to the site,

which was found to be extensive in the Nepal case, decreases if such an event

occurred in an urban area with a strong local OSM mapping community already present.

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Table 3-1. Monthly activities of local and external contributors who also mapped during the Nepal earthquake

Date Number of users

% of users Number of local users

% of local users

Number of external users

% of external users

Nov 2014 8 0.14% 1 12.50% 7 87.50%

Dec 2014 9 0.16% 0 0.00% 9 100.00%

Jan 2015 9 0.16% 0 0.00% 9 100.00%

Feb 2015 12 0.21% 0 0.00% 12 100.00%

Mar 2015 15 0.26% 3 20.00% 12 80.00%

25 Apr 2015 – 18 May 2015

5761 100.00% 3152 54.71% 2608 45.27%

Jun 2015 80 1.39% 10 12.50% 70 87.50%

Jul 2015 34 0.59% 5 14.71% 29 85.29%

Aug 2015 29 0.50% 5 17.24% 24 82.76%

Sep 2015 11 0.19% 0 0.00% 11 100.00%

Oct 2015 9 0.16% 0 0.00% 9 100.00%

Nov 2015 8 0.14% 1 12.50% 7 87.50%

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Figure 3-1. Affected and control areas of the analyzed earthquakes in Nepal/India (a)

and Italy (b)

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Figure 3-2. Edit and user counts for OSM ways in the affected Nepal area (a) and

number of local and external contributors including HOT members (b)

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Figure 3-3. Monthly numbers of first OSM changesets submitted by local (a) and

external (b) contributors who mapped in the affected Nepal area during the earthquake

Figure 3-4. Most prominent OSM node and way features mapped in the affected Nepal

area

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Figure 3-5. Edit and user counts for OSM ways in the affected Italy area (a) and number

of local and external contributors including HOT members (b)

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Figure 3-6. Monthly numbers of first OSM changesets submitted by local (a) and

external (b) contributors who mapped in the affected Italy area during the earthquake

Figure 3-7. Most prominent OSM node and way features mapped in the affected Italy

area

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Figure 3-8. Average monthly number of tweets in the affected Nepal area and the New Delhi reference area (a) and daily number of tweets in both areas (b)

(a)

(b)

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Figure 3-9. Average monthly number of tweets in the affected Italy area and the

Sulmona reference area (a) and daily number of tweets in both areas (b)

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Figure 3-10. Distribution of reported OSM sources by local (a) and external (b)

contributors in the affected Nepal area

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Figure 3-11. Nepal earthquake: OSM contributors (a) and Twitter users (b) by country,

overlayed by user flow lines derived from both sources

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CHAPTER 4 USING TWITTER TO ANALYZE THE EFFECT OF HURRICANES ON HUMAN

MOBILITY PATTERNS

Natural crises, such as earthquakes, hurricanes, and floods affect human

mobility in the form of evacuation, migration, and return processes (Li et al., 2010). For

example, in 2005, Hurricane Katrina affected around 1.7 million people who had to be

evacuated in the state of Louisiana (Coussens & Goldman, 2007). Using interviews,

focus group discussions, and door-to-door surveys, that study examined the spatial

morphology of routes, the volumes of evacuees as well as their return rates and

experience. Hurricane Matthew of 2016 led to the evacuation of more than one million

people across Cuba and 1.5 million people in the State of Florida1. In 2017, the floods

from Hurricane Harvey around Houston, Texas displaced more than 30,000 people and

inundated hundreds of thousands of homes2. Understanding human mobility in times of

such events is important for support and rescue operations. Various sources have been

used to identify human mobility patterns during such events, including social media and

online mapping platforms. One study used tweets to analyze the short-term

perturbations on three other weather events, which are Hurricane Sandy, Typhoon

Wipha, and Typhoon Haiyan, concluding that tropical cyclones can significantly disturb

travel frequencies and displacement probabilities (Wang & Taylor, 2014a). The study

also showed that in most cases displacement data fits the power-law, and hence the

Lévy Walk during and after the event, better than both the lognormal distribution and

exponential distribution. Using the same data from Hurricane Sandy, a follow-up study

1 https://en.wikipedia.org/wiki/Hurricane_Matthew

2 https://en.wikipedia.org/wiki/Hurricane_Harvey

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revealed that the center of mass and the radius of gyration of each individual's

movements were highly correlated during perturbation and steady states (Wang &

Taylor, 2014a; Wang & Taylor, 2014b), suggesting that human mobility data (center of

mass and the radius of gyration) obtained in steady states, might be used to predict the

perturbation state. Analysis of tweets posted before, during, and after fifteen destructive

cases across five types of natural disasters (typhoons, winter storms, earthquakes,

wildfires, rainstorms) further confirmed that the power-law can describe human mobility

(Wang & Taylor, 2016). Using a set of anonymized mobile phone billing records (for

voice and text services) one study analyzed perturbations in communication and

mobility patterns in response to eight emergencies (e.g. earthquake, bombing) and eight

non-emergency events (e.g. concert) (Bagrow, Wang, & Barabasi, 2011). Results

indicate that strong propagation of information at the global scale occurs only during

real emergency situations, whereas non-emergency information is more spatially

constrained. Phone record data were also used to track population movements in

response to the Haiti 2010, earthquake, determining a net outflow of 20% of the Port-

au-Prince pre-earthquake population within 19 days of the earthquake (Bengtsson, Lu,

Thorson, Garfield, & Von Schreeb, 2011). Analysis of cell phone data at the national

level showed that travel patterns of individual users may be approximated by a Levy law

model up to a distance characterized by the radius of gyration, but not longer

(Gonzalez, Hidalgo, & Barabasi, 2008). Random walk models have been extended with

the observed traits that the tendency to explore additional locations decreases with

time, and that there is a large probability to return to a location visited before (Song,

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Koren, Wang, & Barabási, 2010; D. Wang, Pedreschi, Song, Giannotti, & Barabasi,

2011).

Distance, an individual move in a certain period of time, is the main factor in

modeling human mobility (Barbosa et al., 2018). Different terms (e.g., jump length, flight

length, displacement, or trip) are common terms to describe the distance covered

between two stops. Mobility models, such as random way point (RWP) or walk models

(e.g., Brownian motion (BM)) are commonly used in computer networking research for

more accurate understanding of mobility patterns (Rhee et al., 2011). Analyses on

mobility patterns (Shin, Hong, Lee, & Chong, 2008) show that human mobility appears

to be similar to what physicists have called Levy Walks, a model first used to describe

the diffusion of atypical particle not obtained by BM. The mean of flight lengths and

mean pause time between flights are the characteristics used to describe the diffusion

of tiny particles in the BM model. When flight lengths have a scale-free distribution, their

second moment (variance) is not finite, and the particles make Levy walks subject to

atypical diffusion. Hence, the mean squared displacement (MSD), the average squared

distance from the origin after a time 𝑡, of particles making Levy walks is proportional to

𝑡𝛾 where 𝛾 < 1, describing super-diffusion. This super-diffusion comes from the heavy-

tail distribution of the constituent flights (short flights and occasionally long flights) of

Levy walks (Rhee et al., 2011). Oftentimes, power law pause times are accompanied

with Levy walks (known as Levy walk with trapping). Flight and pause time distributions

of Levy walks closely follow (truncated) power-law distributions (Shin et al., 2008).

However, distributions of power-law pause times are not required to identify Levy walks.

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Tweets and the history of OpenStreetMap edits have been used to analyze

worldwide travel patterns to regions affected by two earthquakes for the purpose of on-

site mapping and assistance with rescue operations (Ahmouda et al., 2018). Another

study analyzed international migration between OECD countries based on tweets, for

example, out-migration rates from Mexico and Southern European countries due to

economic reasons (Zagheni et al., 2014). Tweets were also used to identify refugee

migration patterns from the Middle East and Northern Africa to Europe during the initial

surge of refugees aiming for Europe in 2015 (Hübl, Cvetojevic, Hochmair, & Paulus,

2017), illustrating the limitations of tweets for this purpose due to data scarcity in many

countries. Visual analytics tools have been developed for the visual comparison of

movement patterns from tweets for the purpose of event detection and helping cope

with disaster situations (Krueger, Sun, Beck, Liang, & Ertl, 2016).

Twitter hashtags (keywords with the (#) symbol) draw attention to a particular

topic or event and are actively used in data retrieval. Twitter users can create new

hashtags or use existing ones. Hashtags have been widely used in tracking topical

information during and after crisis situations. For example, Twitter hashtags related to

the Paris attacks in November 2015 helped to model the propagation of information

shared around the world through Twitter (Cvetojevic & Hochmair, 2018), demonstrating

the role of hashtag language, profession of the user, and distance from the event on

information propagation. Spatial and temporal characteristics of the Twitter feed were

also used as a sensor network to assess the extent and impact of earthquakes, for

example in a 2011 earthquake in Christchurch (New Zealand) (Bruns & Burgess, 2012),

a 2013 earthquake south-west of Washington D.C. (Crooks et al., 2013), or the Napa

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(CA, USA) earthquake in 2014 (Resch et al., 2018). The latter study used a combination

of Latent Dirichlet Allocation (LDA) for semantic information extraction and local spatial

autocorrelation for hotspot detection. A review of techniques for event detection in

Twitter is provided in (Atefeh & Khreich, 2015), where the distinction is made between

event type (specified or unspecified), detection task (retrospective or new event

detection), and detection method (supervised or unsupervised), many of which use

hashtags as Twitter specific features. Using machine-learning methods (Support Vector

Machine, supervised Latent Dirichlet Allocation) in combination with several public

disaster-related datasets it was shown that a classification model can be trained that

automatically collects hashtags highly related to the event and specific only to it

(Murzintcev & Cheng, 2017).

Since most previous studies focused on determining the effects of crises events

on large and regional scale movements, such as evacuations, less is known about the

effect on local mobility patterns, e.g. for the population that stays in a region during such

an event. As a step in this direction, the goal of this study is to investigate the pattern of

trip distances (displacements) of human movements before, during and after two major

hurricanes in three study areas in the United States, based on human data obtained

from Twitter. It also examines the change in Twitter hashtags usage during hurricanes,

which demonstrates a close relationship between user perception of the event and

mobility patterns.

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Data and Methods

Study Areas

This research examines three different urban areas in the United States, which

are Houston, TX (Figure 4-1a), Miami-Dade County, FL (Figure 4-1b), and North and

South Carolina (Figure 4-1c) that were affected by two major hurricane events. The

extent of the three affected areas (red areas in Figure 4-1) was obtained from Flood

Event Viewer (FEV) of the United States Geological Survey (USGS) for Hurricane

Harvey in August 2017 event3 and Hurricane Matthew in October 20164.

Hurricane Harvey

Hurricane Harvey was a category 4 major hurricane that formed on 17 August

2017 and dissipated on 2 September 2017. It caused severe damage and destruction to

hundreds of thousands of homes and the death of 103 people throughout Texas. The

hurricane dumped a significant amount of rainfall of up to 30 in (760 mm), causing

extensive flooding in many areas including the Houston metropolitan area. This

hurricane is considered to be the wettest tropical cyclone in the history of Texas and the

United States.

Hurricane Matthew

Hurricane Matthew was a Category 5 hurricane that formed on 28 September

2016 and dissipated on 10 October 2016. The hurricane also caused damage of 1.9

billion US $ and far-reaching destruction in Haiti and the southeastern United States.

3 https://www.usgs.gov/special-topic/hurricane-harvey

4 https://water.usgs.gov/floods/events/2016/matthew

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Over 500 people were killed and more than 400 were injured. Many areas within Florida

and North and South Carolina were exposed to major flooding for several days.

Data Collection and Preparation

The Twitter streaming API was used to collect geocoded tweets in the analyzed

regions, where only tweets which came with exact coordinates were used for further

analysis. Data were downloaded in JavaScript object notation (JSON) format for the

Houston affected area between 1 August 2017 and 30 September 2017 and for the

Miami-Dade County and North and South Carolina study areas between 1 September

2016 and 31 October 2016 and stored into a PostgreSQL database. SQL queries were

used to extract tweet metadata including user id, time created, and geometry location of

the obtained tweets in addition to the profile information of users, such as username.

Tweets from automated Twitter accounts (bots) were excluded before further

analysis, using the Botometer (formerly known as BotOrNot) Web service that evaluates

Twitter accounts to distinguish between human and bot accounts (Davis, Varol, Ferrara,

Flammini, & Menczer, 2016). This service uses a Twitter screen name to examine the

activity of a Twitter account based on which a score is assigned. Higher scores indicate

a higher probability of a bot account. Python was used to execute this service.

Data Analysis

Data analysis included the examination of trip distances during, two weeks

before, and two weeks after the hurricane landfalls from users who posted tweets from

within the affected areas before, during, and after the events. This ensured that the

same sample of Twitter users was considered for trip distance comparison between the

different time periods. For Hurricane Harvey (Houston area), the observation time

during the event was set to two days, which were Monday, August 28 and Tuesday,

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August 29, 2017. The same weekdays two weeks before (August 14 and 15, 2017) and

two weeks after (September 18 and 19, 2017) the event were chosen for comparison.

For Hurricane Matthew (Miami-Dade County), Thursday, October 6, 2016, was set as

the analyzed event date, and September 22 and October 20, 2016, were assigned for

comparison dates before and after the hurricane, respectively. For North and South

Carolina, Saturday, October 8 and Sunday, October 9 were the observed event dates,

with 25 through 26 September 2016 and 22 through 23 October 2016 used for

comparison before and after the hurricane.

The displacements for each user were calculated in kilometers between each two

consecutive tweet locations using the Haversine formula (Chopde & Nichat, 2013). The

average and the median of displacements from all users before, during, and after the

events were computed. Significance levels of differences in median distances before,

during, and after the event were then determined through the Mann-Whitney U test.

Furthermore, observed displacements were grouped into six distance bands (<= 5, >

5 <= 10, > 10 <= 25, > 25 <= 50 , > 50 <= 100, 𝑎𝑛𝑑 > 100 𝑘𝑚) and the number of

displacements was counted for each band before, during, and after the event. A Chi-

square test of independence was then performed to determine the statistical association

between distance band and observation period.

To determine the distribution of obtained displacements they were fit to a power-

law model (Clauset, Shalizi, & Newman, 2009):

𝑝(𝑥) ∝ 𝑥(−𝛽) (4-1)

and a truncated power-law model (Gonzalez et al., 2008):

𝑝(𝑥) ∝ 𝑥(−𝛽) 𝑒𝑥𝑝(−𝑥 𝑘⁄ ) (4-2)

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where 𝑥 is the variable of interest (displacement), 𝛽 is the power low exponent, and 𝑘 is

the cutoff value. Also, a Likelihood Ratio test was performed to compare the goodness

of fit between the two applied models and to determine which model provides a better fit

to observed displacement data. The 𝑅 packages movr and lmtest were used for

implementing the power-law distribution models and for conducting the Likelihood Ratio

test, respectively.

Besides analyzing changes in trip distances, a frequency count of Twitter

hashtags in the affected areas was conducted to identify an eventual change in Twitter

topic focus before, during, and after the events. This would give insight into the

magnitude of the effect the hurricanes have on the Twitter community, and could,

therefore, tie changed mobility behavior to the events

Results

User Mobility

Figure 4-2 shows the number of observed trips in the different distance ranges

for the Houston area before, during, and after Hurricane Harvey. The proportion of short

trips (<= 5𝑘𝑚) is highest during the hurricane period (red columns) with 50% compared

to 27% before and 30% after the event. That is, longer trips above 5km occurred less

frequent during the hurricane, and no trips over 50km were observed in the study area

during the hurricane. A chi-square test revealed a significant association between trip

distribution and time period before/during the hurricane (𝜒2 = 11.169, 𝑑𝑓 = 1, 𝑝 <

0.001) and during/after the hurricane (𝜒2 = 8.600, 𝑑𝑓 = 1, 𝑝 = 0.003). This means that

the hurricane causes significant perturbations on travel behavior within the localized

affected area, with trips becoming shorter, and overall also less frequent during the

event.

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The mean and median offsets between any two subsequent tweet locations were

calculated for each study area before, during, and after the events and are reported in

Table 4-1. In line with the chi-square test conducted above, results for the Houston area

confirm that the mean and median displacement during Hurricane Harvey (𝑀 = 11𝑘𝑚,

𝑀𝑑𝑛 = 5𝑘𝑚) are smaller than the corresponding values before (𝑀 = 16𝑘𝑚, 𝑀𝑑𝑛 =

10𝑘𝑚) and after (𝑀 = 17𝑘𝑚, 𝑀𝑑𝑛 = 9𝑘𝑚) the hurricane, supporting the finding of

limited mobility during the hurricane event. A Mann-Whitney U test showed that the

differences in distance medians between before and during the hurricane (𝑈 = 3892.5,

𝑝 = 0.005, 𝑟 = 0.190) and during and after the hurricane (𝑈 = 4981, 𝑝 = 0.025, 𝑟 =

0.143) are significant.

The distribution of displacements for the Houston area is fit to power-law and

truncated power-law models for the time periods before (Figure 4-3a), during (Figure 4-

3b), and after (Figure 4-3c) Hurricane Harvey. Both models reveal high R-squared

values, although R-squared values are higher for the truncated power-law throughout

(0.82, 0.92, 𝑎𝑛𝑑 0.85) compared to the power law (0.80, 0.87, 𝑎𝑛𝑑 0.83). A Likelihood

Ratio test revealed that the truncated power-law provides a significantly better model fit

to observed displacements than the power-law (𝛥𝜒2(1) = 4.7922 , 𝑝 = 0.028) during the

hurricane, but not before and after the hurricane.

The number of observed trips in the different distance ranges for the Miami-Dade

County affected area before, during, and after Hurricane Matthew are shown in Figure

4-4. Also here, the proportion of short trips (<= 5𝑘𝑚) is highest with 66% during the

hurricane, compared to 52% before and 43% after the event. Also, no trips over 50km

were observed during the hurricane. A chi-square test revealed a significant association

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between trip distribution and time period before/during the hurricane (𝜒2 = 5.652, 𝑑𝑓 =

1, 𝑝 = 0.017) and during/after the hurricane (𝜒2 = 12.508, 𝑑𝑓 = 1, 𝑝 < 0.001).

Therefore, Hurricane Matthew causes significant perturbations on local mobility

behavior within the Miami-Dade County affected area.

As shown in Table 4-1, the mean and median values of displacements are

smaller during Hurricane Matthew (𝑀 = 5𝑘𝑚, 𝑀𝑑𝑛 = 2𝑘𝑚) than before (𝑀 = 7𝑘𝑚,

𝑀𝑑𝑛 = 4𝑘𝑚) and after (M = 9km, Mdn = 6km) the hurricane in Miami-Dade County. A

Mann-Whitney U test showed that the differences in distance medians between before

and during the hurricane (𝑈 = 7729.5, 𝑝 = 0.019, 𝑟 = 0.141) and during and after the

hurricane (𝑈 = 4461.5, 𝑝 < 0.001, 𝑟 = 0.266) are significant.

The truncated power-law (R-squared = 0.96) fits the distribution of trips better

than the power-law (R-squared = 0.93) before Hurricane Matthew (Miami-Dade County),

although this difference was not statistically significant. Both models reveal an equal fit

to the observed offsets during the hurricane (R-squared = 0.92) and after the hurricane

(R-squared = 0.77).

Also, for North and South Carolina, the proportion of short trips was highest

during Hurricane Matthew (68%), compared to before (53%) and after (49%) (see

Figure 4-5). A chi-square test revealed a significant association between trip distribution

and time period before/during the hurricane (𝜒2 = 3.935, 𝑑𝑓 = 1, 𝑝 = 0.047) and

during/after the hurricane (𝜒2 = 5.935, 𝑑𝑓 = 1, 𝑝 = 0.014). This indicates also a

significant impact of the hurricane event on trip distances.

For the affected areas in North and South Carolina the mean and median values

of displacements are smaller during Hurricane Matthew (𝑀 = 11𝑘𝑚, 𝑀𝑑𝑛 = 3𝑘𝑚) than

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before (𝑀 = 20𝑘𝑚, 𝑀𝑑𝑛 = 4𝑘𝑚) and after (𝑀 = 24𝑘𝑚, 𝑀𝑑𝑛 = 5𝑘𝑚) the hurricane (see

Table 4-1). A Mann-Whitney U test showed that the difference in distance medians

between during/after the hurricane is significant (𝑈 = 2891, 𝑝 < 0.021, 𝑟 = 0.175).

The truncated power-law shows a much better model fit with observed

displacements (R-squared: 0.91, 0.89, and 0.78) than the power-law (R-squared: 0.70,

0.72, and 0.54) before, during, and after Hurricane Matthew for the North and South

Carolina area, respectively. The Likelihood Ratio test revealed that these differences in

model fit were significant before (𝛥𝜒2(1) = 17.022, 𝑝 < 0.001), during (𝛥𝜒2(1) = 8.929,

𝑝 = 0.002), and after the hurricane (𝛥𝜒2(1) = 11.479, 𝑝 < 0.001).

Hashtags Use Changes

For each hurricane and analysis area, the ten most frequently used hashtags

before, during, and after the event were extracted. They are listed in descending order

in Table 4-2 for the three areas, where hurricane-related hashtags are underlined. For

Hurricane Harvey (top section), hashtags related to the event constitute the majority of

the top ten hashtags during the hurricane (second column), including #hurricaneharvey

and #prayforhouston. No event-related hashtags occurred in the top ten list before and

after the event. This clearly suggests that the hurricane affects the topics tweeted about

during the event.

For Hurricane Matthew, two event-related hashtags (#hurricanematthew, and

#matthew) were found among the top ten hashtags during the hurricane time in Miami-

Dade County, but none before and after. These two hashtags and another event-related

hashtag (#HurricaneMatthew) also occurred in the most ten used hashtags during the

hurricane in North and South Carolina.

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Concluding Discussion

Results show that displacements become shorter during hurricanes, and that, as

expected, hurricanes limit mobility during these events. This result supports findings

from previous research analyzed for other events (Wang & Taylor, 2014a). The results

also demonstrate that the distribution of displacements can be well approximated by the

power-low models, where the truncated power-law sometimes outperforms the power-

law. This shows that the Levy walk model closely resembles human mobility patterns

even during hurricane events. Twitter data, which were used in this study, do not allow

to extract pause times at locations, which are often accompanied with Levy walk

analysis. Nevertheless, the displacement distribution obtained from Twitter data

conforms with the characteristics of Levy walks (Shin et al., 2008). The high R squared

values across analyzed time periods also shows the resilience of people’s movement

during hurricanes in the sense that there are some invariant characteristics in travel that

remain undisturbed during hurricane events. This study, therefore, contributes to a

better understanding of people’s changed mobility behavior during emergency events.

Twitter data analysis, based on used hashtags, shows that the hurricane events affect

the use of hashtags on Twitter where Twitter users increase the frequency of event-

related hashtags during the hurricanes.

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Table 4-1. Mean and median (km) displacements before, during, and after the hurricanes with significance levels for differences between distance medians

Period Houston Miami-Dade

North and South Carolina

Mean Median P-value

Mean Median P-value

Mean Median P-value

Before 16 10 0.005 7 4 0.019 20 4 0.275 During 11 5 - 5 2 - 11 3 - After

17 9 0.025 9 6 < 0.001

24 5 0.021

Table 4-2. Frequency of Twitter hashtags used before, during, and after the analyzed

hurricanes

Hurricane/ Study area

Before During After

Hashtag Freq. Hashtag Freq. Hashtag Freq.

Harv

ey/H

ou

sto

n

ireallybreakmusic Repost Mp3waxx GloryFitness houston realtor Houston fitnessmodel jessegreene fitnessmotivation

16 16 14 6 6 4 4 4 4 4

Repost hurricaneharvey prayforhouston houston houstonstrong texas hurricane HurricaneHarvey Hurricaneharvey prayfortexas

129 23 18 9 8 7 7 5 4 4

GloryFitness ireallybreakmusic Repost fitnessmotivation MP3Waxx fitnessmodel breakfast FollowTheSmell ClientMelissaE Houston

28 24 21 19 19 18 10 6 6 5

Ma

tth

ew

/

Mia

mi-D

ad

e C

ou

nty

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Figure 4-1. Affected areas of Hurricane Harvey in Houston (a) and Hurricane Matthew in

Miami-Dade County (b) and North and South Carolina (c)

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Figure 4-2. Distribution of trip counts for different distance bands within the Houston

affected area before, during, and after Hurricane Harvey

Figure 4-3. Power-law and truncated power-law distribution models for displacement

data within the Houston affected area before (a), during (b), and after (c) Hurricane Harvey

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Figure 4-4. Distribution of trip counts for different distance bands within the Miami-Dade

affected area before, during, and after Hurricane Matthew

Figure 4-5. Distribution of trip counts for different distance bands within North and South

Carolina affected areas before, during, and after Hurricane Matthew

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CHAPTER 5 CONCLUSIONS

The importance of VGI and social media in spreading spatial information has

become crucial over recent years (Asur & Huberman, 2010; Konečný & Reinhardt,

2010; Thackeray, Neiger, Hanson, & McKenzie, 2008). The increase of spatial

information available on online sites makes tracking and analysis of people’s opinions

and their travel patterns possible (Ceron, Curini, Iacus, & Porro, 2014; Lenormand,

Gonçalves, Tugores, & Ramasco, 2015). This research extends previous knowledge by

providing an analysis of the contribution patterns in VGI mapping and social media

activities in response to crises. Various studies were provided in this dissertation to

achieve this goal.

As a first study, the research analyzed the effects of political changes on the

names of artificial geographical features. Many of the names, especially those that were

associated with previous regimes, were changed to become associated with the

revolutions, their dates, their leaders, or their martyrs. Political changes, which occurred

as a result of the revolution in Libya in 2011, had a clear impact on names of artificial

geographical features, such as streets, schools, and hospitals, which were originally

associated with the former regime. Some information about these changes was

reflected in data disseminated by the geospatial Web community. This is particularly

valuable because the Libyan government has no websites or maps that individuals can

consult to obtain current name information. This case study demonstrates an example

of the democratization of GIS, where citizens and grassroots groups share their

knowledge to generate spatial data that are not provided by government officials (Dunn,

2007; Elwood, 2008). In addition to this, VGI provides, especially in the absence of

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official governmental data, information in a special social context (that of the aftermath

of the Libyan revolution), and may therefore not be completely objective (Glasze &

Perkins, 2015). VGI platforms offer a forum for different voices, reflecting the state of

perception of a local environment at a given time. Nevertheless, VGI provides a useful

supplement to limited governmental resources to better understand how names of

artificial geographical features reflect changes in political systems.

The research also conducted another study to analyze the contribution patterns

to OSM and tweeting activities as a result of earthquake events. The study expands

previous research on event-based VGI contribution behavior (Neis et al., 2013; Zielstra

et al., 2014) in various aspects. It analyzes the proportion of local and external

contributors in mapping and tweeting activities before, during, and after the analyzed

earthquakes, the change in OSM feature types mapped, the proportion of newbies and

experienced OSM users mapping in response to these events, the effect of the events

on tweet frequency in affected and outside reference regions, as well as worldwide

travel patterns to disaster events. The study presented a novel approach to derive an

OSM mapper’s physical presence in an event area during mapping, using the source

tag from changesets. There are limitations to this method, such as data scarcity or

potential incorrect tagging, but the approach is a first attempt to produce a general map

about travel dynamics, which could possibly be refined in future steps.

As a result, an increase of international activities in OSM during the events can

be attributed to focused mapping campaigns of the Humanitarian OSM Team (HOT) (for

Nepal) and the Italian OSM community participating in an organized mapping task (for

Central Italy). However, a closer look at mapping activities shows that from among

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external mappers only a small portion actually travels to affected regions, but primarily

relies on desktop (armchair mapping) instead, as the analysis of OSM data sources

reveals. Despite this, members of these HOT and other local mapping task communities

retain elevated levels of mapping activities in the affected areas even months after the

events, as opposed to other external and local OSM contributors. A significant change

in the proportion of OSM feature classes being modified during and after events

suggests that big data provide insight into the type of infrastructure mostly affected by

such disasters. Twitter data reveals a spike in the proportion of external visitors in

affected areas, indicating the presence of international rescue teams, news reporters, or

redevelopment assistance teams. Despite these findings, parts of the analysis are

limited by data scarcity. This is especially true for movement analysis based on OSM

source information. In order to get more detailed information about OSM mappers

traveling, contributors would need to be encouraged to more completely provide source

information during their tagging process. Also, while the percentage of geo-tagged

tweets has been low (about 1%) since the beginning of Twitter, the change in the

Twitter app functionalities further reduced the percentage of tweets that are geotagged

with exact coordinates. This effect was demonstrated in connection with the Nepal

Twitter dataset. Exact position information is, however, necessary for the analysis of

local events, where country and even city level geocoding is too coarse. In addition to

this, in some countries, such as Nepal, the geotagging information cannot be obtained

at the city place level. This posed some limitations on the spatial analysis of users’

tweeting history, which was used to distinguish between external and local users. In

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conclusion, it can be stated that natural crises have a clear impact on OSM contribution

patterns and tweet activities as well as on human dynamics.

The steady growth of information available on social media portals provides new

opportunities for tracking and analyzing people’s mobility (Lenormand et al., 2015). This

research also conducted another study that assessed the effect of hurricanes on human

mobility patterns based on Twitter data. It examined three different urban areas in the

United States (Houston, TX; Miami-Dade County, FL; and North and South Carolina)

that were recently affected by two major hurricanes. To obtain a cleaner assessment of

the hurricane effect on user mobility tweets were only considered from users who

tweeted before, during, and after the hurricane. To mitigate any effects that might

influence people’s movement closer before the event (e.g., preparing for a hurricane)

and after the crises (e.g., flooding, road damage, and blockage) the analysis periods

were spread to two weeks before and after the events. The study also demonstrated the

change in tweeted topics during the hurricanes through frequency counts of hashtags

before, during, and after hurricanes.

Using different statistical tests and methods, differences in human movement

patterns before, during, and after each event were identified, showing that the

proportion of shorter trips becomes significantly higher during the hurricane compared

to two weeks before and after. Moreover, the analysis also shows a significant change

in the mobility range of people, where the means and medians of people’s

displacements during the time of the events are smaller than before and after the

events. The results also found that the displacement distribution is well approximated by

a power-law with high R-squared values, which are sometimes higher for the truncated

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power-law. These results show a better fit of truncated power-law than power-law, most

likely due to the finite size of the study areas considered (Barbosa et al., 2018).

Furthermore, the results from displacement data fitting of truncated power-law

distribution show that the Levy walk model describes human mobility in the analyzed

events. These results support the findings from studies on human mobility (Gonzalez et

al., 2008; Shin et al., 2008), where mobile phone and GPS displacements follow

truncated power-law distribution. The study also provides a better understanding of how

hurricanes influence people to change their use of hashtags on Twitter. More

specifically, Twitter users increase the use of hurricane-related hashtags during the

emergency events. In general, this study adds to the body of knowledge that connects

human mobility to natural crises.

The recent proliferation of spatial information on the Internet through novel

interactive platforms allows the user community to share data with others and engage in

interaction. Governments began to use Internet technologies to communicate with

citizens (Johnson & Sieber, 2013). Government services can gain credibility and

efficiency through this kind of interaction between governments and citizens. Also, this

relationship encourages citizens to more actively participate in decision-making

processes.

Johnson and Sieber (2013) identify two reasons for the use of user-generated

data sources by government agencies. First, the possibility for citizens, whether they

reside inside or outside a particular jurisdiction, to serve as their environment sensors.

This can help a government to build and maintain its spatial data infrastructure to be

used by decision-makers. Tulloch (2008) provides a case study based on the citizen

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verification of data that have been collected by the official governmental on vernal

pools. This case creates an example of how government can save money and time by

utilizing the knowledge of citizens in order to support decision-making. Second, VGI can

be a valuable resource for governments as a form of participation of citizens. Contrary

to the opinion of the citizens as sensors, this process treats the use of VGI as an

opportunity for citizens as partners to participate in the production of social, economic,

and environmental goals with the task of strengthening civil society. This strengthening

forms authority basis for the government employee initiatives to support official policies.

Consequently, understanding contribution patterns and activities on online VGI

platforms becomes essential. In this research, the impact of crises on the contributions

to VGI and social media platforms became clear. It revealed more details about which

groups of people contribute and what kind of information they provide. This is

particularly valuable since such results reflect the involvement of citizens and different

web communities. This research also expands the analysis of the editing history of

mapped objects to other VGI mapping platforms, which has so far been mostly limited to

the OSM platform. That is, analyzing the editing history of Wikimapia and Google Map

Maker objects, as explained in Chapter 2, allowed to identify events and name changes.

Also, this study is one of the first to compare the completeness of the editing history

between different VGI mapping platforms. Results showed that especially Wikimapia

was one of the preferred VGI mapping platforms by local citizens in the Libya study

area. Furthermore, this research shows a new way of using Flickr and Panoramio, as

examples of VGI photo platforms, in detecting spatio-temporal changes of information

caused by an event. Moreover, a new approach to discover human dynamics was

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carried out by this research which led to produce flow maps about travel dynamics

related to crisis events, based on OSM and Twitter data.

For future work of this dissertation, the analyses could be expanded to other

regions of the Arab world and beyond, where could the political events cause a

substantial number of changes in feature names, too. Alternative data sources, such as

tweets or images from social media, regarding their usefulness of detecting name

changes of man-made features could be also reviewed. Moreover, the analyses could

be extended to other events, such as wildfires or floods. Another potential aspect of

future is to determine if individual users contribute to one or several crowd-sourcing

platforms in the case of crisis events and whether related information is cross-tagged

between different data sources (Juhász & Hochmair, 2016).

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BIOGRAPHICAL SKETCH

Ahmed Ahmouda was born in Samno, Libya. In 2004, he graduated with a

Bachelor of Science in civil engineering from Engineering Academy Tajoura, Tajoura,

Libya. In 2014, he graduated with a Master of Science in geographic information

systems from the University of Redland, California, US. He was accepted as a Ph.D.

student and graduate assistant at the University of Florida in 2015 and graduated with a

Ph.D. in the School of Forest Resources and Conservation with a concentration in

geomatics in 2018.