• Analytics in UK HE and the role of JISC - update and discussion

Toby Price Managing Consultant, Analytics @Claremont29th April 2015

What we will cover

• Current state of Analytics in UK HE• SUMS benchmarking

• Jisc BI Program• Jisc Information Hub• Connecting this with Oracle Analytics• Discussion on how to do better analytics

Safe Harbour Statement

• This is not an Oracle-specific presentation

• Seed ideas for how to improve delivery of analytics in the sector NOT to promote a software approach

• [I rate Oracle’s software solutions]

Current State of Analytics in HE

• SUMS Consulting were commissioned by Bristol University

• I was asked by SUMS to carry out the work in 2014 (before Claremont)

• Interviewed 23 UK HE institutions

Results of SUMS work

Results of SUMS work

Results of SUMS work

•Looked at•Systems and Data•Organisational Commitment•Decision-making context and style

Results of SUMS work• Most institutions want to develop BI• Reflects senior managers having to make complex, fast decisions in a

volatile environment• Increasing executive support

• 2/3 have invested in a data warehouse but bringing data together across functional silos is still a challenge

• main focus students, little focus on resources, services and alumni

• Increasing use of data visualisation tools• Wide spread of approaches

Results of SUMS work• Most institutions want to develop BI• Reflects senior managers having to make complex, fast decisions in a

volatile environment• Increasing executive support

• 2/3 have invested in a data warehouse but bringing data together across functional silos is still a challenge

• main focus students, little focus on resources, services and alumni

• Increasing use of data visualisation tools• Wide spread of approaches

BUT• BI has not yet delivered

Jisc BI Program

• While this was going on (and completely separately), Jisc was working on a BI Program, which included

• BI Maturity Model• Learning Analytics report• BI Workshop at Jisc Digifest• BI Project with HESA

• HEIDI-Plus• Heidi Labs• Advice

BI Workshop at Jisc Digifest

The desired state The barriers Ideas generation(followed by number of ‘votes’)

Reporting across systems

Predicting likely successors in projects

Reducing effort to manual data improvement

Deciding what to stop and when

Identify ‘deeper’ trends (not just reporting)

Strategic reporting

Simply raising awareness of data we collect.  Transparency

Combining disparate data sets

Ethics and legal issues

Incentives for people to change processes and practices

Skills

Resources - of the right kind

Data quality

Unwillingness to share ‘my’ data set.  The university silos

Data not always collected (e-resource access)

Not seeing the value in BI

Define measurements (4)

Some centralised reports (2)

Work across systems (2)

Holistic approach (1)

Systems that are flexible (0)

More business analyst roles (0)

• Unwillingness to share ‘my’ data• Deeper trends wanted• Combining data sets• Data quality• Need to define key measures

BI Project with HESA

• Replace HEIDI (HEIDI-PLUS)• Create an experimentation area (HEIDI-LAB)• Provide advice, guidance and support

• HESA datasets• Non-HESA datasets• Local datasets

Jisc Information Hub Project

•Sponsored by Jisc and 5 institutions•Prototype completed early 2015•Preparing for Pilot

Jisc Information Hub Project

Jisc Information Hub Project

Jisc Information Hub Project

Jisc Information Hub Project

Connecting this with Oracle

•BIF/OBIA –choices – value proposition•Larger institutions

• Link model to E-Business/Peoplesoft with no Analytics playback, provides governance

•Smaller institutions and FE• Use BIF or BICS as playback tool from

the broker•BICS / OTBI / OTBI-E Cloud

Discussion

•How are institutions connecting BI with Enterprise Architecture, data governance etc.?

•Multiple BIs or one?•Executive buy-in?•Embedded?•What are we doing to change?

•Toby.price@Claremont.co.uk•@tobypriceis