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Analysis model for persona Analysis model for personal eHealth solutions and eHealth solutions and services services EFMI Special Topic Conference Reykjavik, 4 June 2010 Juha Mykkänen*, Mika Tuomainen, Irmeli Luukkonen, Tim Itälä * HIS R&D Unit School of Computing, Kuopio campus 1

Analysis model for personal eHealth solutions and services EFMI Special Topic Conference Reykjavik, 4 June 2010 Juha Mykkänen*, Mika Tuomainen, Irmeli

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Page 1: Analysis model for personal eHealth solutions and services EFMI Special Topic Conference Reykjavik, 4 June 2010 Juha Mykkänen*, Mika Tuomainen, Irmeli

Analysis model for personal Analysis model for personal eHealth solutions and eHealth solutions and servicesservices

EFMI Special Topic Conference

Reykjavik, 4 June 2010

Juha Mykkänen*, Mika Tuomainen, Irmeli Luukkonen, Timo Itälä

* HIS R&D Unit

School of Computing, Kuopio campus

University of Eastern Finland

[email protected]

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Page 2: Analysis model for personal eHealth solutions and services EFMI Special Topic Conference Reykjavik, 4 June 2010 Juha Mykkänen*, Mika Tuomainen, Irmeli

Outline•Introduction:

– the MyWellbeing project

– needs for analysis models of personal eServices for wellbeing

•Materials and methods

•Results: the analysis model

•Discussion and conclusions

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Page 3: Analysis model for personal eHealth solutions and services EFMI Special Topic Conference Reykjavik, 4 June 2010 Juha Mykkänen*, Mika Tuomainen, Irmeli

Speaker background• Juha Mykkänen, PhD, researcher

• University of Eastern Finland, Health Information Systems R&D Unit

• Board member in Finnish Social and Health Informatics Association, HL7 Finland vice chair (co-chair common services & IHE SIG), HL7 SOA Ambassador, University of Eastern Finland representative in IMIA WG HIS

• Projects developing and applying SOA and integration approaches– SOLEA: ”Agile Enterprise Architecture using SOA and BPM” 2008-2011

– SerAPI: SOA and integration of healthcare applications 2004-2007

– OmaHyvinvointi (MyWellbeing): personal wellness management 2008-2010

– PlugIT: healthcare application integration 2001-2004

– eKat / guidelines for national eBooking of health services 2008

– Healthcare services specification project (HSSP) / HL7 and OMG, 2005-

– Integrating the Healthcare Enterprise - IHE.fi 2008-

– National project for social services IT - Tikesos 2006-2011

– China/Finland eHealth partnership + other projects in Shanghai 2004-2008

– Various HL7 Finland and web services standards specifications

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Page 4: Analysis model for personal eHealth solutions and services EFMI Special Topic Conference Reykjavik, 4 June 2010 Juha Mykkänen*, Mika Tuomainen, Irmeli

the MyWellbeing project (Omahyvinvointi)• a national R&D project in Finland on citizen-centric wellness

management concept – ”coper” / ”pärjäin”

• includes various viewpoints– 2 case groups: citizens retiring from work, families having a baby

– concept development: generic dual model between service providers and citizens

– infrastructure and architecture: relationship of patient-owned solutions to service provider systems, integration

– citizen-centric needs analysis and future scenarios for eWellbeing

– business models and evaluation

• Six universities and various companies in Finland, coordinated by university of Turku

– University of Eastern Finland focuses on connectivity, architectures, information landscape and needs analysis of citizens, applications of Personal Health Records

Page 5: Analysis model for personal eHealth solutions and services EFMI Special Topic Conference Reykjavik, 4 June 2010 Juha Mykkänen*, Mika Tuomainen, Irmeli

Why an analysis model for personal eServices?•patient / individual empowerment increasingly required to support improving health and transition towards high quality and affordable health services

•increasingly, personal information management solutions and eServices do not live in isolation but must be integrated, e.g.

– personal health record systems

– citizen eBooking

– patient/provider communication systems

– personalised decision support and knowledge systems

•selection or development of eServices and integrated suites requires systematic analysis models

Page 6: Analysis model for personal eHealth solutions and services EFMI Special Topic Conference Reykjavik, 4 June 2010 Juha Mykkänen*, Mika Tuomainen, Irmeli

Materials and methods•Goal: construct a straightforward but comprehensive tool

for evaluation and comparison of personal wellbeing management solutions

1. standards and specifications for PHR functions and content

2. central quality attributes added (portability etc.)

3. information analysis and standards evaluation models

4. refinements in a joint workshop

– goals: simple use, comprehensive feature description, promote identification of gaps and potential feature combinations for integrated offerings

– partial models found in literature, included and referenced in the new model for MANY considerations

Page 7: Analysis model for personal eHealth solutions and services EFMI Special Topic Conference Reykjavik, 4 June 2010 Juha Mykkänen*, Mika Tuomainen, Irmeli

Results: the analysis model - overview

•33 features grouped in seven categories

1.administrative

2.basic information (overview)

3.Information aspects

4.Functional capabilities

5.Application architecture, interoperability and security

6.Business model and development approach

7.Other considerations

Page 8: Analysis model for personal eHealth solutions and services EFMI Special Topic Conference Reykjavik, 4 June 2010 Juha Mykkänen*, Mika Tuomainen, Irmeli

Administrative and basic information features

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Administrative

Data collector Names of data collector and analyser

Collection time Date or date range of data collection

Collection methods References to literature or web sources, names of experts or workshops, explanation of try-outs

Basic information

Name Name of product, service or project

Provider Provider(s) of service or product

Scope Date or date range of data collection

Lifecycle phase Availability, restrictions and fees, known users, phase of development (if prototype)

References Links to actual service home page or documenctation

Page 9: Analysis model for personal eHealth solutions and services EFMI Special Topic Conference Reykjavik, 4 June 2010 Juha Mykkänen*, Mika Tuomainen, Irmeli

Information aspects

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Information features

Personal information contents

Personal information entities or elements, level of structure, formats

Information ownership

Individual ownership or view to provider / professional owned information or other

Personal information sources

self-entered, health service providers, measurement information sources etc.

Knowledge contents and sources

sources and contents of knowledge, links between personal information and knowledge libraries, health search engines, etc.

Service information contents and sources

sources and contents of information about wellbeing service offerings: service directories, eligibility, their links to personal information

Format and structure

structural level and formats supported: e.g. scanned documents, levels of structured text, structured documets or data elements, possible links to formalised ontologies

Page 10: Analysis model for personal eHealth solutions and services EFMI Special Topic Conference Reykjavik, 4 June 2010 Juha Mykkänen*, Mika Tuomainen, Irmeli

Related information analysis model

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Authority

Service producers

Peers

Structure

Health professional

I or Famliy

Actor

Content(what kind?)

”Nice to know”

UserSource

Context (Associations)

Paper-based

Displaystructure

(html, cda r1)

Picture (jpg, pdf..)

Text(txt, doc)

Contentstructure

(xml, cda r2)

Ontology-based (semantic web)

Information about

Services

Knowledge of health

and wellbeing

Input type

Manual

Automated

Community shared

Personal

Information

Toivanen M, Mykkänen J, Korpela M. Activity-Driven Information Analysis - Designing personal ubiquitous health and wellbeing systems. In: Ubi-Health'10 - International Workshop on Ubiquitous Healthcare and Supporting Technologies 2010, Shaghai, 31 May - 2 June, p. to appear. 2010.

Page 11: Analysis model for personal eHealth solutions and services EFMI Special Topic Conference Reykjavik, 4 June 2010 Juha Mykkänen*, Mika Tuomainen, Irmeli

Functional capability analysis 1

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Functional capability features

Main functions list and description of main functions including content management, access management, sending, search, networking, information transfes (upload / download / measurement / export), management of family members’ information, management of historical / current information

Capture, maintain and render functions

data capture and maintenance mechanisms, rendering (different views, export, printing, screening, access granting for external individuals), both manual and automated

Interacting with service provider organizations

interaction with service providers, e.g. eBooking, payments, preliminary data for encounters, appointment reminders etc.

Page 12: Analysis model for personal eHealth solutions and services EFMI Special Topic Conference Reykjavik, 4 June 2010 Juha Mykkänen*, Mika Tuomainen, Irmeli

Functional capability analysis 2

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Functional capability features

Interacting with professionals

secure communication / email with professionals, expert advice services etc.

Community engagement functions

Peer-to-peer or other services fpr the formation of and engagement in virtual communities, forums, social media services

Knowledge service functions

interpreting medical information, individual-oriented decision support, risk assessments

Identification management

federated or service-specific user identification and authentication mechanisms, or anonymous services

Information protection and access management functions

granting access to records in addition to rendering (sending, printing), encryption for unsecured media

Page 13: Analysis model for personal eHealth solutions and services EFMI Special Topic Conference Reykjavik, 4 June 2010 Juha Mykkänen*, Mika Tuomainen, Irmeli

Functional model – standard used as basis

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HL7 2007. HL7 Personal Health Record Systems Functional Model, Release 1, Draft Standard for Trial Use, HL7 EHR Technical Committee, November 2007.

Page 14: Analysis model for personal eHealth solutions and services EFMI Special Topic Conference Reykjavik, 4 June 2010 Juha Mykkänen*, Mika Tuomainen, Irmeli

Architecture, interoperability and security 1

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Architecture, interoperability and security

User interfaces and applications

e.g. PC applications, USB memory key apps, office applications, scanners, OCR applications, mobile or PDA applications, web user interfaces, measurement instruments, main distributed services, required installations or access to networks

Data storage -data storage such as CD-ROM, USB memory key, data archiving and back-up, databases used over network or used locally, data storage shared by multiple applications or specific to each component, local or networked directories or file folders, supported file formats (for storage, import and export)

Page 15: Analysis model for personal eHealth solutions and services EFMI Special Topic Conference Reykjavik, 4 June 2010 Juha Mykkänen*, Mika Tuomainen, Irmeli

Architecture, interoperability and security 2

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Architecture, interoperability and security

Interoperability and interfaces

-data communications-shared data interfaces, service integration or user integration between applications or components-interoperability standards and interface technologies -content interoperability standards such as CCR, CDA and implementation guides, CCD, IHE XPHR, Continua personal health monitoring reports-device interface connections and standards such as ISO/IEEE 11073

Security -confidentiality classification, legal and regulatory compliance, controls for privacy, identity and access management (including authorisation, access privileges, sign-on, authentication), physical data and device protection, security incident management, service continuity, intrusion detection, emergency response, patch management, cryptographic solutions, information integrity controls, resilience, security logging

Page 16: Analysis model for personal eHealth solutions and services EFMI Special Topic Conference Reykjavik, 4 June 2010 Juha Mykkänen*, Mika Tuomainen, Irmeli

Business model and development approach

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Business model and development approach

Service providers and provision model

examples: one vendor for the service, combinations of platform & application & knowledge & health or wellbeing service providers, eligibility criteria, tools for component / application providers; required agreements between different actors

Development model

commercial products, open developer communications, licencing models

Fee model and other benefits

-funding and invoicing models: consumer fees, employer fees, insurer fees, healthcare service provider fees, portal provider fees, advertisements-main benefits for users, payers, participants (including non-monetary benefits, right to use information, social benefit, research)

Page 17: Analysis model for personal eHealth solutions and services EFMI Special Topic Conference Reykjavik, 4 June 2010 Juha Mykkänen*, Mika Tuomainen, Irmeli

Others

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Other considerations

Definition of the product or service by the provider

quote from documentation or advertising (not for pseudonymised or anonymised evaluations)

Evaluator observations on the use of the solution

Evaluator observations – usability, efficiency etc.

Other observations comparative information to other solutions, information about implementations

Analysis model feedback

for further development of the analysis model

Page 18: Analysis model for personal eHealth solutions and services EFMI Special Topic Conference Reykjavik, 4 June 2010 Juha Mykkänen*, Mika Tuomainen, Irmeli

Conclusions•comprehensive model – yes

– incorporates many existing models for analysis

– supported design and analysis of new concepts and solutions

•straightforward model – no!

– many of 33 considerations could require laborious analysis

– but no agreement on which aspects should be left out or diminished – so this must be situation-specific

•several evaluations have been performed (not presented here)

– current model includes refinements from this use

– the model could also be used to reverse-engineer personal eHealth solutions – publication of evaluations must be pseudonymised or anonymised

•many detailed considerations should be more closely studied as critical success factors for personal eHealth solutions

Page 19: Analysis model for personal eHealth solutions and services EFMI Special Topic Conference Reykjavik, 4 June 2010 Juha Mykkänen*, Mika Tuomainen, Irmeli

Takk fyrir / Kiitos

additional informationhttp://www.it.abo.fi/cofi/omahyvinvointi/index.php?id=70

[email protected]

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“All old sayings have something in them”-Icelandic proverb quote