An Implementation of Strategic People Development …wkm-ind.co.id/wp-content/uploads/2018/01/7.-Forum-Manajemen... · - QCC - SS - Core Value - Job Assignment - Job Rotation - 5-R

QCC Essensial, An Implementation of

Strategic People Development Management

Siswijono

Forum Manajemen, TKMPN XXI – Padang 29 November 2017

QCC for business 2 Siswijono

2011 2011 : Director - MTM 2013 : President Director - MTM

2010 Division Head – OMCD TPS Jishuken Activity and Training for TMMIN Plant and

Indonesia Automotive Suppliers

2004 Division Head – Packing and Vanning 1. GPEC Prepare capability organization by strengthening SGA and QCC

2. Moving Out Packing Karawang to Sunter

3. Establish SGA Level

2000 Dept. Head – Stamping Production Increase productivity (Up to 15%) and introduce “Abnormality Management” to all Supervisor

1998

Dept. Head – Krw. Plant Maintenance Stamping, Welding, Painting, Assembly, Maintenance and Utility

1989 JOINT to

SISWIJONO HP : 0812 1055 908 Email : [email protected]

CAREER

2016

COO - AWP President Director - API


IV. Phase Improvement / KAIZEN

III. Potential Improvement

V. Continuous Improvement

II. Business Pressure

I. QCC introduction

CONTENT


QCC Introduction

Business Pressure

Potential Improvement

Phase Improvement

• Untuk Improvement.....?

• ....................???

• Untuk ikut Konvensi....?

• Untuk pemenuhan KPI Coy....?

• Perintah Atasan.....?

• Memperbaiki diri sendiri...?

• ....................???

Continuous Improvement


❶ Currency

❷ TAX Increase

❸ Energy Price Increase

❹ Vendor Price Increase

❺ Material Price Increase

❻ MEA / AFTA

❼ FDI (Foreign Direct Investment)

• Salary Increase

❽ Technology Change

• Productivity Decrease

QCC Introduction

Business Pressure


Phase Improvement

External :

Internal :



❶ PROFIT DECREASE

❷ PROFIT LOSS

❸ BUSINESS LOSS

Resistance Resistance QCC Introduction

Business Pressure


Phase Improvement



0%

20%

40%

60%

80%

100%

Year Year +1 Year +2

CO

ST

PRICE

① Profit Decrease PROFIT

DECREASE

QCC Introduction

Business Pressure


Phase Improvement



0%

20%

40%

60%

80%

100%

Year Year +1 Year +2

CO

ST

Mat'l Labor FOH

COMPETITOR

② Profit Loss PROFIT

LOSS

PRICE

QCC Introduction

Business Pressure


Phase Improvement



QCC Introduction

Business Pressure


Phase Improvement



Business Pressure are given

“UNCONTROLLED”

Direct Impact to the Business

QCC Introduction

Business Pressure


Phase Improvement



RESOURCES PROCESS OUTPUT (PRODUCT)

Non Added Value (TIMWOOD)

WASTE MAN

MACHINE

MATERIAL

METHOD

Transportation

Inventory

Motion

Waiting

Over Production

Over Processing

Defects

MUDA

QCC Introduction

Business Pressure


Phase Improvement



ATPM 1st Tier 2nd Tier 3rd Tier

MUDA potentially occur every company

QCC Introduction

Business Pressure


Phase Improvement



WASTE occurs every where, can be controlled 100%

Change Non Value Added to Value Added

Direct Impact to the Business

QCC Introduction

Business Pressure


Phase Improvement



QCC Introduction

Business Pressure


Phase Improvement



Potential PROBLEM

Actual PROBLEM can see immediately

PROBLEM already occur, but to observe

need “something”

QCC Introduction

Business Pressure


Phase Improvement



PERFORMANCE

INCREASE PROBLEM ANALYSIS IMPROVE

QCC Introduction

Business Pressure


Phase Improvement



To FIND the Problem, Paradigm or Mindset

should be shifted

QCC Introduction

Business Pressure


Phase Improvement



A

B C

BUSINESS COMPETITION

to Be a Winner… What Should We Do ???

Company

Company Company

QCC Introduction

Business Pressure


Phase Improvement



to Be a WINNER

Goods QUALITY Goods Delivery COST Competitieveness Customers Satisfaction Goods Communication Goods Technology etc

PEOPLE Capability

QCC Introduction

Business Pressure


Phase Improvement



COMPETENCY COMPETITION

① KNOWLEDGE

② SKILL

③ ATTITUDE

Human is The

Most Importance Resources

QCC Introduction

Business Pressure


Phase Improvement



QCC Introduction

Business Pressure


Phase Improvement



Development

or

QCC Introduction

Business Pressure


Phase Improvement



If an egg is broken by an outside force, the LIFE is END

If an egg is broken by an inside force, the LIFE is BEGINS

Inside FORCE

Outside FORCE

Great Things Happen From INSIDE

DRIVER

QCC Introduction

Business Pressure


Phase Improvement



Kehidupan Dimulai PRINSIP seorang DRIVER 1. INITIATIVE

2. SERVE (Melayani)

3. NAVIGATION

4. RESPONSIBLE

- Bekerja tanpa banyak perintah - Berani mengambil langkah yang berisiko - Responsif dan cepat membaca gejala

Orang yang selalu berpikir tentang orang lain : mau mendengar, mampu memahami, peduli dan selalu berempati

Memiliki Keterampilan membawa gerbong ke tujuan dan tahu arah yang benar

Tidak menyalahkan orang lain (blame others), tidak berbelit-belit dan tidak menutupi kesalahan diri sendiri.

Karakter & Mentalitas - Sangat tidak puas dengan keadaan sekarang (status quo) - Menyukai tantangan baru - Mengexploitasi peluang-peluang baru - Memecahkan masalah bersama, menginspirasi orang lain - Bekerja dengan HATI, mencintai sesama, menjaga

hubungan baik dan memiliki kepedulian - Memimpin dengan pertanyaan dan memperbaiki cara

berpikir - Memberikan arah jalan yang jelas dan merangkul orang-

orang yang berbeda paham - Berani melakukan kesalahan kecil dan berani mengambil

resiko yang terukur - Sangat mencintai perubahan, selalu rendah hati dan penuh

dengan empati - Dikendalikan oleh Creative Thingking - Selalu belajar tentang hal hal baru

INVESTASI seorang DRIVER • Self Discipline (Disiplin Diri)

• Menghadapi resiko • Play to WIN (Bermain untuk menang)

• Kekuatan berpikir Simple. • Critical & Creative Thingking (2C)

• Mindset yang tumbuh

- QCC - SS - Core Value - Job Assignment - Job Rotation - 5-R - SW - Jishuken, etc

TELOR DRIVER (Poros Penggerak)

- Sangat tidak puas dengan keadaan sekarang (status quo)

- Mengexploitasi peluang-peluang baru

- Sangat mencintai perubahan, selalu rendah hati dan penuh dengan empati

- Selalu belajar tentang hal hal baru

QCC Introduction

Business Pressure


Phase Improvement


Step Activities Hard Skill Soft Skill

2 Set Target * Analyze * Analyze

* Information Gathering

* Discuss * Leadership * Social •Spirit

* Communication Skill * Emotional * Intellectual * Team Work * Aesthetical

6 Problem

Solving

* Analyze * Analyze


* Discuss * Leadership * Social * Spirit

* Communication Skill * Emotional * Intellectual

* Team Work * Aesthetical

* Improvement

8 Next

Theme Plan

* Analyze * Analyze


* Discuss * Leadership * Social * Spirit * Communication Skill * Emotional * Intellectual * Team Work * Aesthetical

1 Set Theme

* Analyze * Analyze * Intellectual

~ Collect data * Information Gathering

~ Analyze Current Condition

~ Compare target Vs Current Condition

~ Find the real problem




3 Current

Condition

* Analyze * Analyze





4 Potential

Problem

* Analyze * Analyze





5 Problem

Solving Plan

* Analyze * Analyze





7 Evaluate * Analyze * Analyze * Information Gathering




QCC ACTIVITIES

* Intellectual

Step Activities Hard Skill Soft Skill

1 Set Theme

* Intellectual * Analyze


* Analyze

~ Collect data

~ Analyze Current Condition

~ Compare target Vs Current Condition

~ Find the real problem

* Discuss * Leadership * Communication Skill * Team Work

* Social * Spirit * Emotional * Intellectual * Aesthetical

QCC ACTIVITIES

QCC Introduction

Business Pressure


Phase Improvement


2 Set Target

* Analyze

* Social * Spirit * Emotional * Intellectual * Aesthetical

* Discuss * Leadership * Communication Skill * Team Work

* Analyze


* Intellectual


People Capability is the KEY of Sustainable Improvement

QCC Introduction

Business Pressure


Phase Improvement


QCC & SS one of Tools to INCREASE People Capability


SUPERVISOR

Improve the vitality of the people and organization

Strong workplace structure/built in quality with ownership

VALUE Trustworthy & Reliable, Customer Focus, Passion for Execellent, Teamwork

QCC Acitivity

Communication through

total participation

Solve Workplace Problems Present/share activity

achievements

Communication between

Superior –Subordinate

Senior - Junior

Kaizen activities Proposal of Kaizen

achievement

SS Acitivity

Activities by Promoters/Supporters (Commitee) (develop the environment, raise awareness, instruct and develop knowledge/skills)

Growth of Individuals – Kaizen ability/skill/leadership/pride/sense of achievement

Positive Workplace - Teamwork/communication/mutual trust/respect/comfortable environment

HOW TO BUILT QCC & SS ACTIVITIES

MANAGERS

TOP


QCC Introduction

Business Pressure


Quality Control Circle (QCC) membangun partisipasi dan menumbuhkan

SIKAP MENTAL POSITIF (behavior) serta KOMPETENSI karyawan

Top Mangement

Manager & Supervisor

All Employee

- Komitmen Top Level - Komite QCC - Reward

- Advisor/Fasilitator - Juri - Trainer - Pengembangan Partisipan - Genba

- Leader Circle - Partisipan

Finding Potential Improvement

Improvement

Standarization

P D C A

8 Step

7 Tools

Keterlibatan Tools Improvement Line/proses

Phase Improvement


Documents

An Implementation of Strategic People Development …wkm-ind.co.id/wp-content/uploads/2018/01/7.-Forum-Manajemen... · - QCC - SS - Core Value - Job Assignment - Job Rotation - 5-R