An EPSS for Design-Based

Research

EDIT 9990Spring 2006

How do I get started With design-basedresearch?

What is an EPSS?

• Simplifying the steps required to perform complex tasks

• Providing just in-time information• Helping users decide what actions to take

when facing decisions or problems

According to Gloria Gery, an electronic performance support system (EPSS) is software that improves user performance by:

What is an EPSS?

• reducing the complexity or number of steps required to perform a task,

• providing the performance information someone needs to perform a task, or

• providing a decision support system that enables someone to identify the action that is appropriate for a particular set of conditions.

According to Gary Dickelman from EPSS Central, an EPSS is software that improves employee performance by:

Wearable EPSS

People faced with novel tasks have needs:

• Gloria Gery identified different types of concerns such as:– Why do this?

– What is it?

– What is it related to?

– How do I do it?

– How or why did this happen?

– Show me an example

What is DBR?

EPSS Components:• Dynamic information• Examples• Templates• Job aids• Checklists• Web-based learning• Knowledge Management• Coaching• Collaboration support• Tracking tools• Productivity tools• Wizards for decision-support

Is there a need for a DBR EPSS?

Existing DBR Resources

• http://www.designbasedresearch.org/index.html

• http://www.isworld.org/Researchdesign/drisISworld.htm

• http://www.soe.berkeley.edu/sand.html

• Journal of Design Research

• http://www.noe-kaleidoscope.org/pub/

• http://edserver1.uow.edu.au/collabres/drafts/workspace.html

What do we do next?