UBORROW: A DIRECT CONSORTIAL BORROWING SERVICE AND SYSTEMAmy PaulusHead, Access ServicesUniversity of Iowa Main Libraryamy-fuls@uiowa.edu

Midwest Interlibrary Loan Conference 2014

AGENDA What is UBorrow?

What was the planning process?

How does it work for our users?

How does it work for ILL staff?

Is UBorrow worthwhile?

Questions?

WHO ARE THE CIC? Committee on Institutional Cooperation

Big 10 schools plus University of Chicago, University of Maryland, and Rutgers.

WHAT IS UBORROW? Public interface using Relais D2D software.

Z39.50 to retrieve availability from circulation software (availability determined by sub-library/collection as well as circulation information)

Staff interface using ILLiad.

WHAT IS UBORROW? Lending

No cost Tiering of collections

Tier 1 for those collections from which we can typically retrieve & ship material within a day. 

Tier 2 for those collections for which it typically takes 2 days to retrieve & ship materials.  Tier 3 should be used for collections that typically take longer than 2 days to retrieve &

ship materials.    Center for Research Libraries included

Borrowing Chicago, Maryland, Michigan, Michigan State, Minnesota, Nebraska,

Northwestern, Penn State, Purdue, Rutgers, Wisconsin, and Iowa. Database that can be searched for books.

WHAT WAS THE PLANNING PROCESS? CIC VEL

Agreed a direct consortial system was needed (i.e. financial support!)!

2009 began investigating products

2010 choose Relais

Had to agree on policies! No recalls (unless unique or for course reserve). 12 week loan period with 4 week renewal. Ship via UPS or FedEx so arrival within a week

2011 6 pilot libraries (UI, Chicago, Penn State, Michigan, Michigan State, Northwestern)

2012 UI went live! Mass email to graduate students Message in Smart Search Separate item under Services on web

HOW DOES IT WORK FOR OUR USERS?

HOW DOES IT WORK FOR OUR USERS? Requested/Managed through ILLiad

Receive notification emails Request renewals

HOW DOES IT WORK FOR ILL STAFF? UBorrow borrowing requests

Book arrives and is made ready for user!

HOW DOES IT WORK FOR ILL STAFF? UBorrow borrowing ILL requests

HOW DOES IT WORK FOR ILL STAFF? UBorrow borrowing via an ILLiad add-on

HOW DOES IT WORK FOR ILL STAFF? UBorrow lending requests

Request arrives with call number and location information and routed to the awaiting in stacks queue

HOW DOES IT WORK FOR ILL STAFF? UBorrow lending requests

Requests for branch/annex locations, still arrive with call number and location information but routed to another queue.

IS UBORROW WORTHWHILE?Average Time in Days from Request to Receipt (Req-Rec) by Month

                                         

Borrowing LibraryJuly, 2013 August, 2013 September, 2013 October, 2013 November, 2013 December, 2013 January, 2014 February, 2014 March, 2014

Total Count

Total Req-Rec

Count Req-Rec Count Req-Rec Count Req-Rec Count Req-Rec Count Req-Rec Count Req-Rec Count Req-Rec Count Req-Rec Count Req-Rec

Chicago 763 4.8 724 4.8 1,029 4.7 1,639 4.6 1,248 5.6 809 6.8 1,684 6 1,331 4.6 1,351 4.4 10,617 5.1

Illinois                             124 5.1 172 5.2 303 5.1

Indiana 29 7 31 7 38 6.5 9 5 1 3.9 2 2.7 15 9.9 12 4.4 5 4.6 142 6.7

Iowa 112 5.6 247 6.1 384 5.8 405 5.4 241 6.6 208 7.7 423 7.3 363 5.3 321 5.3 2,705 6.1

Maryland             339 12.2 434 14.1 198 16.3 552 15.1 966 9.1 834 6.5 3,323 10.8

Michigan 320 5.5 515 6.2 1,081 5.5 1,091 5.3 1,027 5.3 577 8 1,354 6.6 836 5 1,011 4.6 7,818 5.7

Michigan State 203 6.4 312 6.3 437 5.7 420 5.5 328 6 287 8.9 583 7.3 386 5.9 443 5.3 3,399 6.3

Minnesota 266 7.1 281 7.1 408 6.4 395 6.1 399 6.6 295 8 517 7.6 566 7 557 6.8 3,684 6.9

Nebraska 205 7.3 412 7.9 325 7.2 261 7.3 237 7.7 129 10.2 632 8.3 362 7.2 383 5.9 2,946 7.6

Northwestern 734 5 841 5.5 1,729 5.5 1,156 5.3 1,024 5.7 960 7.7 2,546 7.2 1,291 5.4 1,749 4.7 12,061 5.9

Ohio State 66 5.5 102 6 88 5.4 100 4.7 86 5.1 82 6.8 186 7.2 161 4.9 120 4.3 991 5.6

Penn State 173 6.9 346 6.2 508 6.2 300 6.7 219 7.5 162 10 411 7.7 251 6.5 220 5.5 2,592 6.9

Purdue 278 7.2 747 6.8 603 7.2 571 6.7 461 7.4 361 10.9 738 9.5 532 7.1 423 6.2 4,715 7.6

Rutgers             7 14.4 78 8.4 34 8.5 92 9.1 111 8 95 7 417 8.2

Wisconsin 233 4.6 291 4.6 433 5.2 424 4.8 335 5 220 5.9 347 5.8 370 4.8 303 4.8 2,961 5

Grand Total 3,382 5.7 4,849 6.1 7,063 5.7 7,117 5.7 6,118 6.6 4,324 8.4 10,080 7.6 7,662 6.1 7,987 5.2 58,674 6.3

IS UBORROW WORTHWHILE? The Rethinking Resource Sharing Initiative 2012 Innovation Award

Recognizes The Committee on Institutional Cooperation (CIC) for UBorrow!

Load-levelling

Michigan

State

Northwester

nPenn State

UChicago

UIowa

UMichiga

nIndiana

Ohio State

Purdue

UMinnesot

aUWisconsin

UNebraska

UIllinois CRL536 536 537 537 537 535 537 535 536 536 535 536 536 38

FUTURE CONSIDERATIONS Turnaround Time

Adding all as borrowers

API

Tying together those with multiple instances (Penn State, Chicago)

Local instruction (i.e. email those that should have used it!)

LINKS CIC Center for Library Initiatives: https://www.cic.net/projects/library/home

CIC UBorrow: http://www.cic.net/projects/library/reciprocal-borrowing/uborrow

Relais International: http://www.relais-intl.com/solutions/

UBorrow libguide: http://guides.lib.uiowa.edu/uborrow

QUESTIONS? COMMENTS? DISCUSSION?Thank you!