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Curriculum Vitae Amr Adel Mohamed Ahmed 244 T hadayeq el ahram , Giza. Tel:– Mobile: +2 - 01201447777 / 01022602265 / 01091578736 Email: eng.amradelmohamed@yahoo.com eng.amradelmohamed@hotmail.com eng.amradelmohamed@gmail.com

OBJECTIVE

I am seeking a progressive career opportunity that will utilize my strong skills in a big organization.

PERSONAL INFORMATION

Marital status: Married Nationality : Egyptian Date of birth: September 1st, 1985 Military status: Exempt Driving licence: Valid

EDUCATION

High School Education

Graduated from Gezira Experimental Language School El Thanawya El Amma Overall grade “96.8%”

College Education

Cairo University – Faculty of Engineering Communication & Electronics Department Cumulative Grade: “Fair” with “61.35%”

EMPLOYMENT

Working at Alexandria Bank (Intesa Sanpaolo Bank) 15 May 2016 (current Job)

JOB ROLE : Senior Associate Manager – Infrastructure Team Leader – IT Project Manager

Manage the day-to-day operations of the IT group including downtime, reporting service levels, defining and tracking

IT operational metrics and provide status to management

Prepare overall status and activity metrics that documents and tracks delivery of IT services, planned and unplanned

system outages, and other key IT performance metrics.

Ensures high availability of critical business systems hosted by the Bank.

Owns and maintains strict controls on data/system backups and recoverability.

Manage staff members in their daily activities as well as supporting business projects.

Develop and manage relationships with vendors in support of staff augmentation and systems support.

Manage overall capacity utilization of Server/hardware environment ensuring it is optimized to meet business

requirements.

Strategy & Planning

Contribute to the development of IT departmental strategies to align with the overall business strategy as well as corporate strategy.

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Develop and implement hardware and software standards for network, servers, databases, wireless technology, file & print services, etc.

Develop, implement, and maintain processes and procedures for effective delivery of services and compliance with regulatory guidance

Establish and implement 'best-practice' standards as well as departmental policies and procedures

Overall responsibility for leasing and strategic planning for system upgrades

Determine, recommend and implement hardware and software upgrades for business applications, server hardware, network equipment .. etc.

IT Project Management (Project

IBM Data Center re innovation which include: Power 8 implementation New Storage DS8886 and new V7k implementation Power 7 to Power 8 Core Banking migration and upgrade SAN and Storage Migration

VMware Upgrade and reconfiguration Upgrade VMware Environment from 5.5 to 6.0.2 Convert configuration from using standard switch to distributed switch. Change datastores from small ones to huge ones and spread them on all host to enable HA and DRS

across the data center

EMC Storage reconfiguration and migration under the SVC Migrate EMC Storage on virtual hosts through vmotion Migrate physical hosts through image mode Re-configure EMC Storage to use multi-teir and performance enhancement technologies Merge the EMC Storage Under SVC

Exadata Implementation Hardware implementation Storage Implementation Virtualization and OS administration

JOB EXPERIANCE

Working at EMC² From November 2014 till 15 May 2016

JOB ROLE : Associate Delivery Specialist ‖

Provides custom integration implementation support on EMC products involving software, at the customer site, including pre-site inspection, initial installation, implementation, customization, integration and outline orientation for the customer.

Doing Implementations for different EMC² products Remote and onsite.

Implementing all midrange Storage subsystems VNX family(VNX5200 – VNX5400 …………..etc)

Implementing replication and backup solution (Recoverpoint) and integrating it with different appliances.

Doing Migration either on the Storage or Host sides using the storage tools for replication or the OS tools like AIX LVM and Robocopy for windows ……etc

Working on different OS platforms AIX, Linux, Ubuntu, and windows.

Doing Zoning on both brocade and Cisco San Switches.

Configuring file based storage (CIFS – NFS)

Doing file migration and replication on the Storage side.

VMware Installation, configuration and administration.

NSX Installation, configuration and administration.

Data migration using different tools like ( sancopy, mirrorview, emcopy, OM, ….etc

Doing NFS and CIFS configuration on the Storage.

Doing full datacenter migration activities

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Working at IBM from March 2012 till October 2014

JOB ROLE : AIX Support Service Specialist

supporting AIX 5.3, AIX 6.1, AIX 7.1

supporting VIOS 2.2

Providing initial remote technical software support for unix-based OS to clients

Interacting with client and IBM functions consistently until problem solution

Analyzing problems/situations, understanding problem impact on client business

Applying problem solving techniques

Responding to client queries, providing timely resolutions to client issues

Maintaining highest client satisfaction

Maintaining positive client relationships even in severe and pressurized situations

Performing problem management and end-to-end problem ownership

Logging all related activities for each customer query and handling client data securely

Employing IBM's standard support delivery methodologies and tools

Performing in international software support delivery processes and environments From April 2010 to February 2012

Working at Kolaly Technology IBM Business Partner

JOB ROLE : System Engineer IBM Specialist System X

Installing, configuring, supporting and upgrading firmware for System X servers and Blade Centers (all types).

Using IBM Director to manage working status, detecting malfunctioning parts and reporting upgrading needs for working system X servers in data centres.

Using Basic and Advanced Open Fabric Manager to manage and replace malfunctioning blades with standby ones within blade centres.

Using Blade centers management module software, to remotely manage the status, follow alerts, performing upgrades, and detecting problems for the working blade centers in data centers.

Windows server 2003 and 2008 installation

Creating and configuring Domains, Active Directory, DNS, and DHCP servers for windows servers 2003/2008.

Performing virtualization, using Microsoft Hyper-v and VMware ESX Vsphere 4, Vcenter, Vmotion, and (HA).

Installing and configuring Linux operating systems.

Installing Tivoli Storage Manager (TSM) for Backup operations.

Installing Content Management (CM) for archiving operations. SAN Storage

Installing configuring and supporting small, midrange San Storage (DS3000, DS4000 and DS5000) and (XIV and V7000) and performing flash copy, mirroring, and svc operations.

Installing configuring and supporting San Networks, including San Switches and Fiber connections, handling license activation, and performing Aliases and zoning operations.

Installing configuring and supporting Tape Libraries (TS3000, TS5000)

Creating storage clustering using windows 2003/2008 Cluster Manager.

From September 2009 to April 2010

Working at international office for trade and engineering (Electrolab)

JOB ROLE : Network and IT Administrator Maintenance and design of two way radios webs and devices.

Designing and establishment and testing of the network web of the company new branch (8 departments, 80 user, server and active directory and domain controller, DHCP, Print server)

COURSES

VMware vRealize Automation: Install, Configure, Manage [V6.2]

VMware NSX: Install, Configure, Manage [V6.0]

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VMware vSphere: Install, Configure, Manage [V6]

ISM, VNX implementation Specialist, Recoverpoint implementation Specialist and SAN Management

AIX Basic (AN10)

AIX Introduction to Partitioning (AN11)

AIX Implementation and Administration (AN12)

Power System for AIX III: Advanced Administration and Problem Determination (AN15)

Power Systems for AIX – Virtualization1 : implementing and Virtualization (AN30)

PE license ( Professional Engineer ) from the NCEES

IBM Storwize V7000 Installation, Implementation and Configuration.

IBM System Storage TS7650, TS7650G, and TS7610.

IBM System Director 6.2

IBM System X Technical Principles

IBM System X High Performance

Tuning Windows Server 2003 & 2008 on IBM System x Servers

IBM Blade Center Technical principles

IBM Blade Center Technical Expert

IBM System storage(SAN) Fundamentals of Planning, System Prep and InstallDS3000,DS4000,DS5000.

IBM Content Manager System Administrator 8.4.3.

Servicing IBM System Storage DS3000 family products

Linux Essential and administration ( 2 levels )

CCNA (Cisco Certified Network Association)

MCSE (Microsoft Certified System Engineer )

CERTIFICATES

Information Storage and Management

Implementation Engineer, VNX Specialist

AIX 7.1 Administration Certificate

C4040-108: Enterprise Technical Support for AIX and Linux -v2 Certificate

C4040-109: Virtualization Technical Support for AIX and Linux - v2 Certificate

Server+ certified (CompTIA Server+ Exam) SK0-002

IBM System X and Blade Center Technical Expert V6

Servicing the IBM System x Servers

Blade Center Fundamentals

Servicing IBM System Storage DS3000 family products

Fundamentals of Engineering

Certificate by The National Council of Examiners for Engineering and Surveying

LANGUAGES

Arabic : Mother Tongue

English : Fluent

French : Good

SKILLS

Problem solver

Excellent communication and listening skills

Team player

Very good analytical skills

Eagerness/willingness to learn

Ability to perform under pressure

Ability to multitask

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VOLUNTEER EXPERIANCE

Resala charity commission

Participated in collecting and distributing clothes in different occasions.

Sponsors an orphan

REFERENCES

Available Upon Request