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Amplifying the Enterprise: Leading World Class IT at the Next Level
27 – 28 February 2012 | Raffles Dubai, U.A.E | gartner.com/me/cio
CIO Leadership Forum
Event Overview
CIOs must use technology to amplify enterprise value, agility and creativity. They must help set strategic business goals and harness the accelerating trends of mobility, social, cloud, big data and the Internet of everything. They must build their teams, choose partners and develop their own careers as they lead digital engagement throughout the enterprise. These challenges for CIOs will be compounded as technology continues to deepen its impact on business, government, society and personal life. The Gartner CIO Leadership Forum is the place where CIOs will find and share answers to these challenges and to fresh questions about growth, regional priorities, global support, innovation, new products and emerging technologies.
The CIO Leadership Forum, in Dubai for its 2nd year, is the place where CIOs will find and share answers to these challenges and to fresh questions about growth, regional priorities, global support, innovation, new products and emerging technologies.
Mark P. McDonald Group Vice President & Gartner FellowGartner Executive Programs
John Mahoney VP & Distinguished Analyst Gartner Research
CONFERENCE CHAIRS
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To view the full agenda, visit gartner.com/me/cio | 3
AudienceThe Gartner CIO Leadership Forum brings together CIOs from across the Middle East for exclusive peer-to-peer dialog and interaction focused on the many opportunities they may have, as well as problem-solving some of their most pressing issues. The Forum offers an interactive, workshop-centric experience to exchange ideas and receive actionable guidance from prominent CIOs, Gartner experts and senior executives from leading technology providers.
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CIO Leadership Forum
• Creating Compelling Value for Customers and Citizens, Driving Business GrowthAs technology-enabled, information-rich, transformed business processes give people greater information, control and choice, enterprises need to respond with more engaging experiences that deliver contextually relevant and clear value propositions. This topic will explore how technology amplifies growth opportunities by creating new products and services, new marketing and sales channels and extending the organization’s reach into new geographies and will illustrate this with real-life examples and actionable advice.
• Raising Productivity and Eliminating CostGaining cost efficiencies, consolidation and restructuring are constant requirements. Demand for technology is increasing and CIOs have already reduced expenditures; now the challenge is to change cost structures while raising productivity. That demands a resolute and vigorous focus on enterprise cost optimization and security, on rapid operational re-scaling and on business process improvement. This topic reveals how best practice organizations tackle these ‘back office’ issues and the solutions they use.
• Next Level Leadership, Organization and Technology SourcingWorld class CIOs understand and communicate the impact of technology on their enterprises. They build, motivate and develop the people in their teams. They source the technologies they need from their own resources and from partners worldwide through an ecosystem of partners, vendors and service providers which increasingly determine their organization’s technology profile and capability. This topic highlights the leadership directions, the people strategies and the organizational solutions that create world class performance.
• Innovation, Digital Engagement and Technologies at the Next LevelEmployees, customers, partners and other stakeholders will increasingly expect coherent, pervasive digital capability in every aspect of the enterprise. Technology creates potential innovation that is realized through new applications and approaches. This topic uncovers the emerging trends in social, mobility, convergence of IT, and the Internet of Everything to help you develop a plan of critical success actions and to understand the technologies that will shape the future.
The CIO Leadership Topics for 2012
To view the full agenda, visit gartner.com/me/cio | 5
Gartner CIO Survey 2012 Highlights
Top Ten Business Strategies Top Ten Technology Priorities Top 10 CIO Strategies
1 Increasing Enterprise Growth Analytics and Business Intelligence Reducing the Cost of IT
2 Increasing ProductivityCloud Computing (Infrastructure as a Service)
Delivering Business Solutions
3 Attracting and Retaining Customers Mobile TechnologiesExpanding the Use of Information and Analytics
4 Improving EfficiencyCustomer Relationship Management Applications (CRM)
Implementing Business Process Improvement
5 Reducing Enterprise CostsIT Management Technologies (Program, Project Management, Governance, Change Management)
Implementing Mobility Solutions
6 Improving Business Processes Virtualization — Server and StorageImproving IT Management and Governance
7 Improving Marketing and Sales Effectiveness
Social Media and Computing (Social Media Suites, Blogs, Wiki, Twitter, etc.)
Developing and Managing a Flexible Infrastructure
8 Attracting and Retaining the Workforce
Collaboration Technologies (e.g. Workflow Management, Team Collaboration)
Improving the Alignment Between Business and IT
9 Improving Quality of Products and Services
Service Oriented Architecture (Including Information Services Bus)
Improving IT Organization and Workforce
10 Expanding into New Markets or Geographies
Business Process Management ToolsConsolidating IT Systems and Resources
CIO IT BUDGETS Weighted average increase is +17.5%
57% indicating an increase from 2011 actual spend to 2012 plans 32% indicating no change
between 2011 actual and 2012 plans 11% indicating a decrease
from 2011 actual spend
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CIO Leadership Forum
Meet the Gartner AnalystsThe CIO’s source for qualifi ed, objective insight.Now more than ever, the advantage of Gartner insight and information is clear: an unbiased, independent point of view drawn from a critical fact base not available from any other source. Our rigorous research process and proven methodologies provide a solid foundation that fully supports strategic decision making and key business initiatives. Our global team of analysts are committed to objective, independent and unbiased research. Their evaluations are based on experience, observation and data collected from tens of thousands of businesses throughout the globe.
Meet One-on-One with a Gartner Analyst
At the CIO Leadership Forum, personal one-on-one attention is an important part of the experience. Our private Gartner Analyst One-on-One Meetings offer a valuable opportunity to set an agenda, ask specifi c questions, dig deeper into issues and take away high-focus advice meant for your particular concerns. Visit Agenda Builder at ab.gartner.com/ciome2 to book your Analyst One-on-One.
Alexa BonaResearch VP, Gartner
Monica BassoResearch VP, Gartner
Gene AlvarezResearch VP
Brian BurkeResearch VP, Gartner
Andrea Di MaioVP Distinguished Analyst, Gartner
John MahoneyVP Distinguished Analyst, Gartner
Jorge LopezVP Distinguished Analyst, Gartner
Mark P. McDonaldGVP & Gartner Fellow
Tina NunnoVP Distinguished Analyst, Gartner
Peter SondergaardHead of Research, Gartner
Stephen PrenticeVP & Gartner Fellow
Guest Speaker
Charles Leadbeater Leading Authority on Innovation and Creativity
Charlie Leadbeater is an author, a leading authority on innovation, strategy and education, and one of the most influential creative people in the world. He has advised companies, cities and governments, and is former UK Prime Minister Tony Blair’s favorite corporate thinker. He is widely recognized as one of the world’s leading innovative thinkers on the future of learning, in the developed and the developing world. His renowned work, Learning from the Extremes, looked at the demand for innovative approaches to low cost, mass forms of education in the developing world.
Charlie has worked as a senior adviser to several governments on the rise of the knowledge driven economy, the Internet, and on future strategies for more networked and personalized approaches to learning and education. The UK Government has turned to him for advice on policy issues ranging from health and education to climate change and culture. He was one of the first Europeans to advise the Chinese government.
To view the full agenda, visit gartner.com/me/cio | 7
Analyst/User RoundtablesLearn from both Gartner Analysts and your CIO peers in these highly interactive roundtable discussions that will run throughout the Forum. Although guided by Gartner Analysts, these sessions are driven by the questions, issues and topics you bring to the table.
• Cloud Trends in the Middle East
• I&O Trends in the Middle East
• Communicating EA Value
• Crowdsourcing Innovation
• Social Media in Government: Corporate or Employee Tool?
• Cloud Computing in Government: Cutting Through the Hype
Visit Agenda Builder at ab.gartner.com/ciome2 to book your Analyst/User Roundtable.
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CIO Leadership Forum
Monday 27 February
07:30 – 18:30 Registration
09:00 – 09:15 Welcome Remarks Peter Sondergaard
09:15 – 09:45 The Global View of the Future of IT Peter Sondergaard
09:45 – 10:45 Amplifying the Enterprise — The CIO Agenda for 2012 Mark McDonald
10:45 – 11:15 Break
11:15 – 12:00 CIO Keynote Address
12:00 – 13:45 Prayer Time and Roundtable Networking Lunch
13:45 – 14:45 CIO Power Politics Tina Nunno The Entrepreneurial CIO Jorge Lopez
Top Infrastructure & Operations Issues in the GCC Region Biswajeet Mahapatra
CIO’s Guide to Cloud Sourcing Alexa Bona
14:45 – 15:00 Break
15:00 – 15:30 Sponsor Thought Leadership Session Sponsor Thought Leadership Session
15:30 – 16:00 Prayer Time Break
16:00 – 17:00 Critical Failures and Strategic Opportunities: Managing Operational Technology John Mahoney
Building World Class Leadership For Aspirational CIOs and Aspiring IT Leaders (Part One)
• TheCEO’sViewoftheCIO
• InfluencingandCommunication
Jorge Lopez and Tina Nunno
Upside Down EA: Moving to Value Driven Enterprise Architecture Brian Burke
The Cloud Computing Scenario Gene Alvarez
17:00 – 17:15 Break
17:15 – 18:15 Executive Overview of Emerging Technology, 2012 Stephen Prentice
18:15 – 19:15 Prayer Time and Networking Reception with Gartner Analysts
19:15 – 22:00 Special Keynote Address, Gala Dinner and Awards Ceremony Charles Leadbeater, Leading Authority on Innovation and Creativity
Agenda at a Glance
To view the full agenda, visit gartner.com/me/cio | 9
Tuesday 28 February
07:00 – 16:30 Registration
09:00 – 10:00 Top 10 Strategic Technologies for 2012 David Cearley
10:00 – 10:30 Break
10:30 – 11:30 Consumer Mobility: Strategies for Control, Cost Reduction and Innovation Monica Basso
Building World Class Leadership For Aspirational CIOs and Aspiring IT Leaders (Part Two)
• Strategy
• LeadershipandtheFutureCIO
Martin Plessow and John Mahoney
Government CIOs on a Tightrope Andrea Di Maio
CIO’s Guide to Negotiating With Megavendors Alexa Bona
11:30 – 11:45 Break
11:45 – 12:15 Sponsor Thought Leadership Session Sponsor Thought Leadership Session
12:15 – 13:45 Prayer Time and Roundtable Networking Lunch
13:45 – 14:30 CIO Panel: Staff Recruitment, Development and Retention John Mahoney and Elias Bayeh
14:30 – 14:45 Break
14:45 – 15:45 Workshop: IT Innovation Stephen Prentice and Jorge Lopez
Workshop: IT Organization Design Martin Plessow and John Mahoney
A CIOs Survival Guide to Fast-Paced E-Commerce Challenges Gene Alvarez
Ask the Analysts: Issues for Women IT Leaders Tina Nunno, Alexa Bona and Monica Basso
15:45 – 16:15 Prayer Time Break
16:15 – 16:55 Closing Keynote — The Social Organization Mark McDonald
16:55 – 17:00 Conference Close & Farewell
Agenda correct as of January 2012. Sessions are subject to change.
Agenda BuilderFor full session descriptions and to build your own agenda visit ab.gartner.com/ciome2
10 | Apply today at gartner.com/me/cio
CIO Leadership Forum
Aspirational CIO TrackDesigned specifically for aspiring IT leaders, this track gives you insight into a CIOs role from business, IT and personal perspectives. Two special sessions showcase the forthcoming Gartner Academy for Leadership Development. In these sessions you’ll discover tools and ideas to build your understanding of IT leadership, you’ll learn from Gartner analysts, existing CIOs and your peers and you’ll gain uniquely valuable preparation for the next step in your professional career.
1 Monday 27 February 16:00 – 17:00 Building World Class Leadership For Aspirational CIOs and Aspiring IT Leaders
•The CEO’s View of the CIO
• Influencing and Communication
Tina Nunno and Jorge Lopez
2 Tuesday 28 February 10:30 – 11:30 Building World Class Leadership For Aspirational CIOs and Aspiring IT Leaders
•Strategy
•Leadership and the Future CIO
Martin Plessow and John Mahoney
Spotlight On: Women IT Leaders
Monday 27 February 12:00 – 13:45
Women IT Leaders Roundtable Networking Lunch
with Tina Nunno, Alexa Bona, Monica Basso (invitation-only)
Tuesday 28 February 14:45 – 15:45
Ask the Analysts: Issues for Women IT Leaders
While great leadership is a universal concept, women often face unique challenges when in the leadership position. Research indicates that women may bring special strengths to the CIO role that make them more than well suited to IT leadership. This session will engage participants in an open discussion on the unique issues of gender and leadership in IT.
•What unique strengths do women bring to the CIO role?
•What is the experience of other women in IT globally?
•What can women IT leaders strengthen their leadership position?
To view the full agenda, visit gartner.com/me/cio | 11
SponsorsMeet with leading edge IT providers at the CIO Leadership Forum
Platinum
AirWatch Mobile Security, Device Management and Application Management
AirWatch provides a comprehensive mobile security, device management and application management solution designed to simplify the entire mobile device lifecycle. AirWatch’s highly scalable, web-based solution provides a single, integrated, real-time view of an entire fleet of Apple iOS, Android, BlackBerry, Symbian and Windows devices.
www.air-watch.com
Sponsors correct as of January 2012
How to applyWeb: gartner.com/me/cio
Phone: +44 20 8879 2430
Email: [email protected]
Venue Information
Raffles Dubai Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates
Phone: +971 4324 8888 | www.raffles.com/dubai
To enquire about sponsorship opportunities for this event: Telephone: +61 2 8569 7622 Email: [email protected]
TM
Media Partners
Supporting Partner
Standard Price: $2,675
Public Sector Price: $2,175
Gartner Clients: Contact your sales representative regarding ticket payment
Gartner Executive Programs Members: Attendance at CIO Leadership Forum is complimentary for Executive Programs Members. For more information contact [email protected]
Return address: Gartner, PO Box 754, North Shields, NE29 1EJ, United Kingdom
27 – 28 February 2012 Raffles Dubai, U.A.E
Apply for your place today
Web: gartner.com/me/cio
Phone: +44 20 8879 2430
Email: [email protected]
The Gartner CIO Leadership Forum delivers the insight you need for the future, and actionable ideas you can use today.
