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Amos D. Smith111 Kellogg Blvd East, #1102
Saint Paul, MN 55101612-695-6503
[email protected]
Professional Profile
Focused and dedicated professional with strong communication,
interpersonal and analytical skills. Primaryinterests include
Computers and the utilization of Software, Hardware and Networking
applications.Professional training and experience includes:
Loss Prevention and Security Adobe Photoshop CS / AutoCAD
Comprehensive knowledge of Cisco products and network technologies
and protocols Microsoft Windows 2K, XP, Vista / Novell / Unix
Comprehensive knowledge of network security standard such as
CompTIA Security+ LANDesk, DOCS Open, Introspect, WorkSite Office
2003 / 2007 Certified WorkSite 8.X System Engineer SQL Server 2005
Windows Server 2003 / Active Directory / SharePoint 2003-2007 Some
HTML and Java script programming language
Education
WESTERN WISCONSIN TECHNICAL COLLEGE, La Crosse, WI May 2005
Associates in Applied Science Computer Information Systems/ Network
Specialist
Major Accomplishments
At Faegre I was the lead technical resource for deploying
Interwoven FileSite firm-wide to replace theexisting document
management system (Hummingbird PCDoc). The project was completed on
schedule andwithin a one year timeframe for 1,200 users. Deployment
consisted of five remote offices, two of theminternational. I was
responsible for researching and recommending hardware
specifications for the server;helped build and deploy client side
software, and developed any customizations as needed. Prior
todeployment, I traveled to all USA locations for testing
performance / latency related issues. Deployment tothe
international offices involved traveling to the UK and Germany and
coordinating with local personnel.
With little supervision I am able to meet deadlines to make
projects a huge success. With my knowledge I amable to save money
due to my ability to use internal resources and the knowledge I
provide.
Six months after deploying the document management system, I
played a critical role in deploying an ethicalwall using RBRO
software. This was delivered on time, in two months. The solution
directly connects toInterwoven to take advantage of its security
features already in place. This proved to be a very cost
effectivesolution for the firm. I also maintain this system,
handling all upgrades and database changes.
I have attended the 2007 and 2006 GearUp conferences and
obtained my WorkSite System Engineercertification. I am directly
involved with many developers at Interwoven and provide feedback
andsuggestions on new releases. I am a member of ILTA and subscribe
to many tech magazines to keep myknowledge of emerging technologies
fresh. All of our Interwoven servers are SAN booted.
mailto:[email protected]:[email protected]
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Amos D. SmithEmployment H istory (contd)
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Employment H istory
Faegre & Benson LLPInterwoven Application Administrator 2006
PresentDevelop proposals, research concepts, and execute plans for
improving the delivery of documentmanagement services to Firm
personnel. Examples of duties include:
Maintain the Interwoven WorkSite Web service structure including
an Ethical Wall Maintain database and library integrity Respond to
errors in the DMS indexer and logs Configure, develop and deploy
the Interwoven desktop and web modules Improve application
reliability and ease of management Design, create, test, and
implement document archive and deletion processes Analyze and
maintain SQL logs and databases Troubleshoot and resolve complex
DMS application issues, while ensuring users are getting prompt
attention to calls
Temporary Computer Support Specialist 2005 2006 Provide
technical assistance to computer users
Answer questions or resolve computer problems for co-workers in
person, via telephone, or fromremote location using LANDesk (both
nationally and internationally) Provide assistance concerning the
use of computer hardware and software, including printing,
installation, word processing, electronic mail, and operating
systems
Best Buy 2004 2005Geek Squad Member
Hardware upgrades Virus/ Spyware removal Reformatting/ upgrading
software Cleaning digital video equipment Printer cleaning and
maintenance repairs Data recovery using software techniques
Cub Foods 2003 2004Loss Prevention Coordinator
Shoplifter prevention Employee theft prevention programs Daily
cash audits Shrink/ safety audits Observe departments for shrink
Install/ maintain A/ V surveillance systems
Computer Technologies 2000 PresentPersonal Computer Builder and
Maintainer
Servers/ Websites Apache RAID installation Reformatting/
recovering hard drives Building desktop computers and Servers
Installing and configuring Linux routers/ firewalls/ Traff ic
Shaping MPLS Firmware upgrades/ flashes WinVNC / Remote IP based
cameras
References available upon Request
