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Amazing Diwali 2015

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Amazing Diwali 2015

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Page 1: Amazing Diwali 2015
Page 2: Amazing Diwali 2015

Amazing Diwali OfferOn HP Consumer Notebooks

9th October – 15th November 2015

www.hpshopping.in/amazingdiwali

Page 3: Amazing Diwali 2015

HP AMAZING DIWALI OFFER : GET OFFERS WORTH Rs. 13099/- & much more

PRODUCT GROUP

OFFER 1 : SECURITY OFFER 2 : ENTERTAINMENT OFFER 3 : CASH BACK

Option 1 : Worth Rs. 5999/- OR Option 2 : Worth Rs. 2999/- Vouchers worth Rs.5000 /- Worth Rs. 2100 /-

Total 3 Years Onsite Warranty plus Reliance Burglary&Theft Insurance plus McAfee Internet Security

plus Unistal Software

Total 2 Years Onsite WarrantyBookmyshow 12 movie tickets

max worth Rs. 3000 plus Yatra.com voucher worth Rs.2000

Mobikwik ewallet top-up of Rs.2100 – Rs.350 per month for 6 months

Redemption Charges:

Any HP Envy, Omen, Spectrex360 notebooks

FREE NA FREE FREE

HP Pavilion x360, Pavilion ab-series, Pavilion 13 series notebooks

Rs. 999 FREE 999 FREE

HP 15 ac-series i3 (with Windows) notebooks, HP 15 ac-series i5 notebooks, HP 15 ac-series i7 notebooks

Rs. 1999 Rs. 999 Rs. 1499 FREE

On Any Other HP Consumer Notebook

Rs. 2999 Rs. 1999 Rs. 1999 FREE

• In Offer 1, customers need to choose either Option 1 or Option 2. Both the options cannot be taken by the customer• All consumer notebooks come with standard 1 year warranty.

• Under Option 1 of Offer 1, customers will get additional 2 years onsite warranty . Hence, total onsite warranty will be 3 years.• Under Option 2 of Offer 1, customers will get additional 1 year onsite warranty . Hence, total onsite warranty will be 2 years.

www.hpshopping.in/amazingdiwali• This is a redemption based offer which can be redeemed by end-customers at:

Page 4: Amazing Diwali 2015

Terms & Conditions

1. Only customers buying HP consumer notebooks between 9th October, 2015 and 15th November, 2015 will be eligible to redeem this offer.

2. Extra cash Amount is fixed at Rs. 350 for a Minimum “Add Money” amount of Rs. 3503. User will receive one promo code for the offer once their claim is approved by HP Redemption Cell.4. This promo code is non-transferable & can be used only on a single mobile handset, on a single MobiKwik account for all 6 months.5. User Sign Up, Coupon Redemption and Payment should be done on MobiKwik App Only.6. Offer can be redeemed only once per user, per calendar month, per card and is applicable for the ‘Add Money’ payment on MobiKwik App

Only.7. Between the months of December to May, the customers need to make sure that they top-up their wallet in each of the months by at

least Rs.350 so that they get the additional top-up of Rs.350 from Mobikwik. If in any calendar month a customer does not top-up their wallet by a minimum amount of Rs.350, then he will not get that month’s additional top-up of Rs.350 from Mobikwik.

8. Please note that the money left in Mobikwik ewallet at the end of the current month will be carried forward to the next month.9. Offer valid only for transactions done through Debit Card or Credit Card. Not valid on Net Banking and Virtual Cards.10. MobiKwik reserves all right to block coupon usage, should the company notice any fraud / misuse of the system.11. For any queries or support, please visit: https://www.mobikwik.com/help12. HP will not be responsible for any service or performance related issues of Mobikwik offer.

Mobikwik Top-up worth Rs.2100 Get Top-up of Rs.350 for 6 months in Mobikwik e-wallet

Page 5: Amazing Diwali 2015

Steps To Redeem:

Once customer’s claim is approved, HP will email Mobikwik

voucher code to customer which is valid for 6 months

Customer tops-up his Mobikwik wallet by Rs.350. Customer

needs to enter voucher code while topping up.

Mobiqwik will put additional Rs.350 in customer’s wallet.

Total money in wallet Rs.700

Customer can visit bouquet of e-

commerce websites and use this Rs.700 to make

payments

Customer can perform these 4 steps for 6

months and keep getting extra Rs.350 from

Mobikwik

Mobikwik Top-up worth Rs.2100 Get Top-up of Rs.350 for 6 months in Mobikwik e-wallet

Use MobikwikeWallet to pay your

bills, book cabs, shop or order food

Note: Above images are screenshots from Mobikwik website and are subject to change as per Mobikwik’s discretion

Page 6: Amazing Diwali 2015

Yatra Gift Vouchers worth Rs.2000 2 vouchers worth Rs.1000 each valid for 6 months

Terms & Conditions:

1. Applicable for booking on - Flights (domestic/international), Hotels (domestic), Buses (domestic), Holidays (domestic/international) only at Yatra.com.2. Value of EGV – Rs.2, 000/- (2 EGVs of Rs.1, 000/- each).3. EGVs are Valid for 6 months from the date of issue - (validity date will be mentioned).4. EGVs are valid for ONE time transaction only.5. EGVs can be used Online for making booking of Flights (domestic/international), Hotels (domestic), Buses (domestic) individually.6. EGVs are Cumulative (i.e. they can be clubbed together). However, Cumulative redemption is possible Offline only (through Yatra Call centre) for booking of Return

Domestic Flights, One way/ Return International Flights, Domestic Hotels, Holidays (both Domestic and International).7. Buses (domestic) can be redeemed online only.8. Holidays (domestic/international) can be redeemed offline only by calling 0124 – 3040707 / 700 between 10AM to 7PM (all seven days).9. User has to apply / quote the unique EGV number at the time of booking to avail the benefits.10. Any applicable convenience fee/processing fee/excess tour cost/ government taxes shall be payable at the time of booking (Only if the package cost exceed the EGV

value)11. If EGV is lost or stolen, Yatra will not be liable for replacement or Compensation.12. This EGV cannot be clubbed with any other ongoing offer discount/cash back/promotion run by Yatra.com.13. No additional Discount / reduction in the price will be entertained other than the offer mentioned on the EGV.14. If a purchase is equal to the value of the EGV, then customer will have to pay Re.1 to complete the transaction.15. If a purchase is less than the value of the EGV, then customer can avail the discount maximum upto the value of the purchase only. Balance EGV amount will be forfeited

and customer will have to pay Re.1 to complete the transaction.16. If a purchase is more than the value of the EGV, then balance amount can be paid through Net Banking, card (debit/credit cards) or Mobile Wallet17. Confirmation of any booking will be subject to availability at the time of booking and will be governed by the standard booking terms & conditions of Yatra.com.18. HP & Yatra.com are not liable to pay for any difference in fare/tariff between date of redemption request placement and date of using EGV during booking.19. No change or cash can be taken in exchange of this EGV.20. In case of cancellations, EGV amount will not be refunded back to the customer.21. All the terms and conditions of the EGV as given hereof and standard terms and conditions, user agreement, privacy policy (subject to change) of Yatra.com as mentioned

in the website www.yatra.com and the terms and conditions of the respective airline/ hotel /resort/other service provider shall be applicable on the Customer.22. Any legal disputes, whatsoever regarding any aspect of the promotion shall be handled in the jurisdiction of the courts in Gurgaon, Haryana only

Page 7: Amazing Diwali 2015

Yatra Gift Vouchers worth Rs.2000 2 vouchers worth Rs.1000 each valid for 6 months

Steps To Redeem:

• Steps to redeem via Online Booking through yatra.com are:• Log on to Yatra.com• To book a flight – enter travel details like origin and destination details, date of travel, no. of travellers.• Click on “SEARCH” - a new page will open with various flight options to fly. Select flight and click on “BOOK NOW”• Click on “BOOK NOW” – Travellers details page will open. Here, customer needs to key in the name of the travellers.• After that payment page will open. Here key in the 11 digit EGV code and click on “APPLY”• EGV will be applied and discount upto the value of the EGV will be offered on the total booking and e- tickets issued.

• Steps to redeem via Offline booking by calling yatra.com call center are:• Call 0124-3040707 or 0124-3040700 between 10 AM to 7PM on any day of the week• Call center executive (CCE) will guide you through the process of finalizing your travel itinerary• Inform the CCE that you need to avail both the vouchers that you have. CCE will take the details of the vouchers and make the

booking for you.• At the end of the call , the call center executive will email a link to your emaild id. On clicking this link, you will be directed to

payment page. • You need to make the payment to book your e-tickets.

Page 8: Amazing Diwali 2015

• HP Redemption Cell will get 1 yr Burglary Cover with Theft Extension Insurance policy issued for the end-customers.

• The steps to avail insurance policy will be performed by HP Redemption Cell and customers will get the Insurance policy via email.

• Policy will be issued within 2 working days after HP Redemption Cell has approved the redemption.

• Policy to be issued on the Invoice amount in the name of the end-customer by Reliance General Insurance (RGI).

• Theft and burglary to be covered under the policy by RGI.• Depreciation rate will be charged on the invoice value @ 2.5% per quarter. Please refer the

example given in the table here.• HP’s role will be only till getting the policy issued for the end-customer.• In case of theft/burglary of laptop, customers need to approach RGI directly for claim

filing/claim handling. HP will have no role to play in claim filing/claim handling.• In case of any dispute, HP will have no obligation/liability towards resolving the same.

Customers need to settle such disputes directly with RGI.• End-customers need to ensure that the name with which they are registering at

www.hpshopping.in/amazingdiwali has a bank account in an Indian nationalized or private bank. This is a compulsory requirement of RGI for claim disbursement.

Terms & Conditions:

Claim Logged Date:

Amount returned to customer:

Before 13th Jan'16

Full invoiced amount will be given to

customer

13th Jan'16- 12th Apr'16

2.5% will be cut from invoiced amount

13th Apr'16 - 12th Jul'16

5% will be cut from invoiced amount

13th Jul'16 - 12th Oct'15

7.5% will be cut from invoiced amount

Example: Laptop purchase date: 13th October, 2015

1 yr Burglary + Theft Insurance on Invoiced Value

Page 9: Amazing Diwali 2015

1. Claims to be intimated by the customer through RGI Call centre or Online Portal.2. An FIR to be registered for the loss.3. Non traceable report to be occupied from the Police Department4. Documents required for submission to process the claim

a) Claim Form –Duly filled and signedb) Policy schedulec) Invoice Copyd) Copy of FIRe) Non Traceable reportf) KYC documentsg) NEFT Documents

5. Claim will be settled with 7 days of the submission of the all the completed documents by RGI.

6. Call Center No. - 18003009

Claims Filing/Handling

NOTE:

1. Claim Filing/Handling is the soleresponsibility of Reliance GeneralInsurance.

2. HP will not be responsible for thesame.

3. In case of any issues faced by end-customers in any of these 5 steps,they need to approach RGI servicecenters directly.

https://www.reliancegeneral.co.in/Insurance/SMEs/Burglary-and-Housebreaking/BurglaryAndHouseBreaking.aspxLink to check policy details:

1 yr Burglary + Theft Insurance on Invoiced Value

Page 10: Amazing Diwali 2015

1 year McAfee Internet Security Subscription

Additional 1 year Onsite Warranty or Additional 2 year Onsite Warranty

• All HP consumer notebooks come with default 1 year onsite warranty. Customers can choose either additional one year onsite warranty or additional 2 year onsite warranty under this offer.

• The warranty certificate will be emailed to customer’s registered email id. There will be no hard copy of the same. Customers need to carry a printout of this warranty certificate and invoice copy to HP authorized service centers.

• 1 year McAfee Internet Security (MIS) subscription can be availed by downloading and installing MIS software via the link which will be sent in an email by HP Redemption Cell along with license key.

• For any service/performance issues regarding MIS, customers need to contact McAfee service center for any help. HP will not be responsible for any service or performance related issues of MIS.

• McAfee Service Center Toll Free No.: 1800-3000-2454, Also refer: http://service.mcafee.com/faq/country.html

Page 11: Amazing Diwali 2015

12 movie tickets worth maximum Rs.30002 tickets per month for 6 months

• Each ticket price cannot be more than Rs.250 each. • The offer can be availed using a 16 digit Movie Money voucher code.• The 12 tickets are absolutely free. No convenience fee will be charged if you are using this Movie Money voucher.• Tickets can only be booked on BookMyShow site and on BMS mobile app for:

All shows from Mon– Thurs and shows starting before 12:00 PM on Fri, Sat, Sun. • Tickets need to be booked minimum 2 days in advance.• Not more than 2 tickets can be claimed in one month. • This offer is valid only for BookMyShow’s partner cinemas. The list of partner cinemas is available on www.bookmyshow.com .• BookMyShow’s standard terms & conditions apply. BookMyShow’s decision will be final in case of any dispute as regards the booking

of movie tickets.

Terms & Conditions:

Page 12: Amazing Diwali 2015

Steps To Redeem:

HP Redemption Cell will email 5 digit code upon claim approval

Send 5 digit code via SMS to

9239895050 to receive 16 digit

Movie Money code

Go to bookmyshow.com

and select the movie you want to

watch

On payment page, select Movie Money

option from ‘Avail the discount and offers’

dropdown

Enter 16 digit Movie Money

code & click on ‘Apply Offer’

button

Voucher will be applied and free

ticket will be booked

Follow the Redemption Process of HP Back To College offer. Once your claim is approved, you will receive the Bookmyshow 5-digit voucher code via emailfrom HP Redemption Cell. After you receive the 5-digit code, following steps need to be performed:

1. Send an SMS to 9239895050 in the following format ‘BMSOFFERS HP917 <5 digit code>’. The 5 digit code is valid only till 31st December, 2015. If the 5digit code is not activated before 31st December, 2015 to receive 16 digit Movie Money code, you will not be able to avail the offer.

2. After sending the sms, you will receive one 16 digit Movie Money code valid for 6 months.3. To book a movie, go to www.bookmyshow.com (or bookmyshow app) and select Location/Movie/Cinema/Show Date/Time/Seat of your preference.4. On the payment page tick the check box that states “Avail the discount and offers" from the drop-down list and select the “Winpin" option.5. Enter the 16-digit Movie Money code received through SMS in the text box & click on "Apply Offer" button to avail the offer.6. The voucher will be applied and your free ticket will be booked. Please note that convenience fee will not be charged on using this voucher.7. At the end of a successful transaction, a booking id shall be generated which needs to be exchanged at the box-office for actual tickets.8. Email and SMS confirmation will also be received provided its active.

Follow Step 3 – Step 8 every time you want to book a movie ticket.For any assistance reach out to Bookmyshow Customer Care Support No.: +91(022)-39895050 or Write to: [email protected]

12 movie tickets worth maximum Rs.30002 tickets per month for 6 months

Page 13: Amazing Diwali 2015

Locate Laptop + Crash Proof + Sys Boost 3 softwares for Complete Peace of Mind

• After claim validation, HP Redemption Cell will email the license key and the link at which the 3 softwares can be downloaded. • For Locate Laptop to work, the stolen laptop would have to be connected to the internet so that it can be detected by the software.• For any service/performance issues regarding the softwares, customers need to contact Unistal service center for any help. HP will

not be responsible for any service or performance related issues of the softwares.• Unistal 24 x 6 Toll Free Support: 1800 – 102 - 5400

Terms & Conditions:

Locate Laptop

Lets you track thelocation of your stolenlaptop using theinternet.

Crash Proof

A Proactive DataRecovery softwarewhich helps in recoveryof lost/deleted files.

Sys Boost

System tune-up softwareto maintain and optimizethe performance of yourlaptop.

Page 14: Amazing Diwali 2015

1. This offer is ONLY valid for end customer purchases made between 9th October, 2015 and 15th November, 2015.

2. The last date for customer to register at www.hpshopping.in/amazingdiwali is 16th November,2015 and all documents have to reach Solutions (a div. of TLG India Pvt. Ltd.) by 30th November’2015. Claim will be Rejected if these timelines are not followed.

3. The validation of your document submission and payable amount will be done within 7 days of receipt of your documents by Solutions (a div. of TLG India Pvt. Ltd.) An email will be sent to your registered mail id informing whether your claim is approved / rejected or requires further clarification.

4. Please note that the claim will be processed ONLY if the Name on the invoice, Identity Proof and the name registered on the registration site is same. We request your attention to this point and request you to submit appropriate details to ensure timely claim approval.

5. All customer queries regarding the offer can be directed as per the following:Email : [email protected] : www.redemptionsupport.com (enter your redemption code to check the status of your claim)Callback : If you want to talk to our representative, send the following SMS to 53030 : REDHELP and we will give you a callback within 4 hoursSMS : Send the following SMS to 53030 : CLAIM <Redemption Code>

6. HP shall not be held responsible for any delay in communication with regard to this offer. Offer can be withdrawn or changed by HP without any notice.

For detailed Terms and Conditions, please visit www.hpshopping.in/amazingdiwali

Terms & Conditions

Page 15: Amazing Diwali 2015

1. Log on to www.hpshopping.in/amazingdiwali and register on or before 16th November ’2015 to avail the offer.2. Select the offer while registering. Upon registration, you will get a Redemption Code. Please save it and use it for all

communications.3. Within 72 hours, you will get an Order Confirmation Email which will contain the amount that is to be paid basis the

offers selected by you during registration. You need to perform the below steps 4 - 7 on or before 30th November, 20154. After receiving the Order Confirmation Email, go to www.redemptionsupport.com. Enter the Redemption code to go to

Claim Status page5. Click on Online Claim Submission button6. Upload the correct documents against each of the fields mentioned:

1. Attach copy of invoice2. Attach copy of ID proof3. Attach copy of serial no. sticker

7. On clicking Next button, you will be taken to the payment gateway. Follow the steps mentioned to make the payment8. On successful payment, you will receive 2 emails

1. Payment Confirmation from redemptionsupport.com website2. Auto-generated Payment Confirmation from payment gateway vendor EBS

9. Solutions (a div. of TLG India Pvt. Ltd.) will then validate the documents and send an Order Approval Email within 3 dayswhich will contain details and timelines of gift courier/email

Redemption Process - Online

Note: Customers can go for any one of the Redemption Process – Online or Offline

Page 16: Amazing Diwali 2015

1. If customer uploads the documents but does not make the payment and leaves the website, then the entire transaction will becancelled and he/she will have to upload all the documents again.

2. If, after making the payment, it is found upon document validation that the customer’s claim needs to be REJECTED because ofany reason (eg: product purchased outside offer period), then the amount paid will be credited back into customer’s accountwithin 3 days and he/she will be informed of claim rejection.

3. If, after making the payment, it is found upon document validation that the customer’s claim needs to be put on HOLD becauseof any reason (eg: incorrect document uploaded), then the amount paid will be credited back into customer’s account within 3days and he/she will be asked to perform all the above steps again correctly.

4. In case if there is no payment to be made, customers need to only upload their documents. Upon document validation, they willget the Order Approval Email.

5. The existing offline redemption process of couriering documents to Solutions (a div. of TLG India Pvt. Ltd.) (at Nehru Place, NewDelhi)is still available for customers who do not wish to make online payment

Note

Redemption Process - Online

Note: Customers can go for any one of the Redemption Process – Online or Offline

Page 17: Amazing Diwali 2015

1. Log on to www.hpshopping.in/amazingdiwali and register on or before 16th November’2015 to avail the offer.

2. Select the offer while registering. Upon registration, you will get a Redemption Code. Please save it and use it for all communications.

3. Within 72 hours of registration, an order confirmation email will be sent to your registered email id confirming the offer selected and the amount that you need to pay via an ‘At Par’ Cheque/Demand Draft(if applicable).

4. Cheque/Demand Draft to be issued in the name of " TLG India Pvt. Ltd "

5. Kindly ensure that all the following documents are received at our Redemption cell by 30th November ’2015, failing which claim will not be processed.

a) Identity Proof

b) Copy of Invoice

c) Cutout of Barcode Sticker from the Carton of the Notebook

d) Cheque/DD of Differential amount ( if applicable)

6. Please mention your Redemption Code on the courier/post that you will send.

7. The documents need to be sent to the following address

HP Redemption Cell, Office No. 925,

89, Hemkunt Chambers, Nehru Place, New Delhi - 110019

8. Once claim is approved

a) Warranty certificate will be emailed within 30 days.

b) Steps to redeem McAfee Internet Security and Steps to redeem Unistal Software will be emailed within 5 days

c) Reliance General Insurance policy will be emailed within 2 days

d) Bookmyshow, Yatra.com and Mobikwik voucher will be emailed within 15 days

Redemption Process - Offline

Page 18: Amazing Diwali 2015

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