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7/27/2019 Alvin Mendiola Cv 3 (1)
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ALVIN MENDIOLA
AREAS OF EXPERTISE PERSONAL SUMMARY
Preparing food and drinks A polite, well-spoken and hard-working person with experienceCocktails of working in a busy restaurant environment. Attentively at allHospitality times with a willing and helpful manner. Always approachable,Waiting on tables cheerful and possessing good observation skills as well as theTaking customer orders ability to work alone or as a part of a team.Upselling techniques for meals Willing to find challenging position within an exciting employerCustomer service where I will be able to continue to increase my work experience
And develop my abilities.
PROFESSIONALS WORK EXPERIENCE
English speaking Pizza Hut Restaurant-Kuwait Food Co. AMERICANA
Good communication skill WAITER Nov. 20, 2008-Nov. 20, 2012
Good service Responsible for looking after guest and attending to their needs
during their visit. Welcoming them to restaurant, escorting
them to their table and also informing them of any special
offers or meals. Giving a very good customer service
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PERSONAL SKILL Jollibee Pagsanjan- Jollibee Inc. Philippines
WAITER Sept. 7, 2004- Oct. 7, 2004
Team player Responsible for looking after guest and attending to their needs
during their visit. Welcoming them to restaurant, escorting
them to their table and also informing them of any special
offers or meals. Giving a very good customer service.
Guest focused Duties:
High standard of -Providing a warm welcome for customer.
Personal hygiene -Receive food and drink orders and serve customer request to
the standards required.
-Serving dishes to customers at tables.
-Learning the names of and building relationship with customer
PERSONAL DETAILS -Ensure timely delivery of all food and beverage items to
customer.
Alvin Mendiola -Understand menu content and keeping up to date with any
menu changes.
Pagsanjan Laguna -Making the recommendations from the menu if requested.
Philippines -Answer guest queries in a polite and helpful manner.
M: 09156663553 -Clearing cutlery and dishes away from tables.
E: [email protected] -Passing food orders through to the kitchen staff promptly.
DOB: 11-8-1984 -Ensuring all restaurant corridors are kept clear from rubbish,glassware and crockery.
Nationality: Pilipino Philippines -Full product knowledge of all menu items and restaurant
facilities and services.
-Check on customers asking if they are enjoying their meals and
service.
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-Ensuring the food service area is left clean and tidy once all the
guests have left.
-Relaying, preparing and setting tables for the next guests.
-Looking after guest with special needs.
KEY SKILLS AND COMPETENCIES
-Have a full knowledge of all food and beverage policies and
procedures.
-The motivation to learn new knowledge and skills.
-Good housekeeping duties.
ACADEMIC QUALIFICATIONS
TERTIARY
System Technology Institute (S.T.I)
Sta. Cruz Laguna Philippines
Diploma in Computer and Electronics
April 28, 2004
SECONDARY
Pagsanjan National High School
Pagsanjan Laguna Philippines
March 2002
PRIMARY
Maulawin Elementary School
Pagsanjan Laguna Philippines
March 1998
REFERENCES Available on request
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