Alvin Mendiola Cv 3 (1)

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    ALVIN MENDIOLA

    [email protected]

    AREAS OF EXPERTISE PERSONAL SUMMARY

    Preparing food and drinks A polite, well-spoken and hard-working person with experienceCocktails of working in a busy restaurant environment. Attentively at allHospitality times with a willing and helpful manner. Always approachable,Waiting on tables cheerful and possessing good observation skills as well as theTaking customer orders ability to work alone or as a part of a team.Upselling techniques for meals Willing to find challenging position within an exciting employerCustomer service where I will be able to continue to increase my work experience

    And develop my abilities.

    PROFESSIONALS WORK EXPERIENCE

    English speaking Pizza Hut Restaurant-Kuwait Food Co. AMERICANA

    Good communication skill WAITER Nov. 20, 2008-Nov. 20, 2012

    Good service Responsible for looking after guest and attending to their needs

    during their visit. Welcoming them to restaurant, escorting

    them to their table and also informing them of any special

    offers or meals. Giving a very good customer service

    mailto:[email protected]:[email protected]:[email protected]
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    PERSONAL SKILL Jollibee Pagsanjan- Jollibee Inc. Philippines

    WAITER Sept. 7, 2004- Oct. 7, 2004

    Team player Responsible for looking after guest and attending to their needs

    during their visit. Welcoming them to restaurant, escorting

    them to their table and also informing them of any special

    offers or meals. Giving a very good customer service.

    Guest focused Duties:

    High standard of -Providing a warm welcome for customer.

    Personal hygiene -Receive food and drink orders and serve customer request to

    the standards required.

    -Serving dishes to customers at tables.

    -Learning the names of and building relationship with customer

    PERSONAL DETAILS -Ensure timely delivery of all food and beverage items to

    customer.

    Alvin Mendiola -Understand menu content and keeping up to date with any

    menu changes.

    Pagsanjan Laguna -Making the recommendations from the menu if requested.

    Philippines -Answer guest queries in a polite and helpful manner.

    M: 09156663553 -Clearing cutlery and dishes away from tables.

    E: [email protected] -Passing food orders through to the kitchen staff promptly.

    DOB: 11-8-1984 -Ensuring all restaurant corridors are kept clear from rubbish,glassware and crockery.

    Nationality: Pilipino Philippines -Full product knowledge of all menu items and restaurant

    facilities and services.

    -Check on customers asking if they are enjoying their meals and

    service.

    mailto:[email protected]:[email protected]:[email protected]
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    -Ensuring the food service area is left clean and tidy once all the

    guests have left.

    -Relaying, preparing and setting tables for the next guests.

    -Looking after guest with special needs.

    KEY SKILLS AND COMPETENCIES

    -Have a full knowledge of all food and beverage policies and

    procedures.

    -The motivation to learn new knowledge and skills.

    -Good housekeeping duties.

    ACADEMIC QUALIFICATIONS

    TERTIARY

    System Technology Institute (S.T.I)

    Sta. Cruz Laguna Philippines

    Diploma in Computer and Electronics

    April 28, 2004

    SECONDARY

    Pagsanjan National High School

    Pagsanjan Laguna Philippines

    March 2002

    PRIMARY

    Maulawin Elementary School

    Pagsanjan Laguna Philippines

    March 1998

    REFERENCES Available on request

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