2
Efficiently managing the realities of your take-out and delivery operations quickly improves your speed of service and gives you the opportunity to grow beyond the walls of your business. Using Aloha TakeOut & Delivery, your order entry, order man- agement production and delivery is synchronized in one tightly integrated solution. Aloha TakeOut provides an innovative solution to streamline take-away and curbside operations. The addition of Aloha Delivery incorporates the tools needed to manage deliveries to remote locations. Extending Aloha’s feature-rich QuickService and TableService applications, your staff can now focus on smooth restaurant operations and superior guest service. IMPROVE SPEED OF SERVICE p Reduce call times and increase order- taking capacity using fast customer look-up capabilities p Search automatically against six different fields increasing the likelihood the correct customer is located on the first attempt CAPTURE & MANAGE FUTURE SALES p Replace unreliable manual processes with automated tracking and production of scheduled orders p Release future orders automatically to production at the correct date and time p Locate and edit future orders quickly and easily with powerful freeform search INCREASE DRIVER EFFICIENCY p Optimize your delivery operations with integrated mapping, printed driver itineraries and single-touch driver assignment p Generate optimized, multi-stop route maps in less than one second p Print driver itineraries with turn-by-turn directions from your POS printer STORE LOYALTY & PAYMENT DATA SECURELY p Associate eFrequency and payment information with guest records for faster service on subsequent orders p Improve order efficiency by automatic assignment of eFrequency bonus plan credit and rewards to customer orders p Decrease transaction times for repeat customers by securely storing payment information ALOHA TAKEOUT & DELIVERY ALOHA TAKEOUT AND DELIVERY

ALOHA LABOR SCHEDULER AlohA TAkeouT And delivery...REDUCE TIME SPENT IN YOUR BACK OFFICE Minimize the time you spend on writing sched-ules. Through the use of forecasting, you will

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Page 1: ALOHA LABOR SCHEDULER AlohA TAkeouT And delivery...REDUCE TIME SPENT IN YOUR BACK OFFICE Minimize the time you spend on writing sched-ules. Through the use of forecasting, you will

Efficiently managing the realities of your take-out and deliveryoperations quickly improves your speed of service and givesyou the opportunity to grow beyond the walls of your business.Using Aloha TakeOut & Delivery, your order entry, order man-agement production and delivery is synchronized in one tightlyintegrated solution.

Aloha TakeOut provides an innovative solution to streamlinetake-away and curbside operations. The addition of AlohaDelivery incorporates the tools needed to manage deliveries toremote locations. Extending Aloha’s feature-rich QuickServiceand TableService applications, your staff can now focus onsmooth restaurant operations and superior guest service.

TA K E O U T & D E L I V E R Y

IMPROVE SPEED OF SERVICE

p Reduce call times and increase order-taking capacity using fast customerlook-up capabilities

p Search automatically against six differentfields increasing the likelihood thecorrect customer is located on thefirst attempt

CAPTURE & MANAGE FUTURE SALES

p Replace unreliable manual processes withautomated tracking and production ofscheduled orders

p Release future orders automatically toproduction at the correct date and time

p Locate and edit future orders quicklyand easily with powerful freeform search

INCREASE DRIVER EFFICIENCY

p Optimize your delivery operations withintegrated mapping, printed driveritineraries and single-touch driverassignment

p Generate optimized, multi-stop routemaps in less than one second

p Print driver itineraries with turn-by-turndirections from your POS printer

STORE LOYALTY & PAYMENTDATA SECURELY

p Associate eFrequency and paymentinformation with guest records for fasterservice on subsequent orders

p Improve order efficiency by automaticassignment of eFrequency bonus plancredit and rewards to customer orders

p Decrease transaction times for repeatcustomers by securely storing paymentinformation

A L O H A T A K E O U T & D E L I V E R Y

p

p

p

Determining and effectively managing labor cost is one of the most

important elements to running a profitable restaurant. Remove the

barriers to effective labor management with a solution that

eliminates the painstaking effort of determining accurate labor

needs, writing a schedule, handling unique requests, scheduling

vacations and maintaining labor costs. Aloha Labor Scheduler

affords management the luxury of reinvesting time gained to

improve the quality of their business.

ALOHA LABOR SCHEDULER

REDUCE TIME SPENT IN YOUR

BACK OFFICE

Minimize the time you spend on writing sched-ules. Through the use of forecasting, you will beable to plan, forecast and analyze your laborneeds and budgets.

MAKE GOOD DECISIONS QUICKLYUse accurate information presented in a com-prehensive format to make smart business decisions.

IMPROVE CUSTOMER SERVICESpend less time on administration and moretime service customers and coaching employees.

p

p

p

Determining and effectively managing labor cost is one of the most

important elements to running a profitable restaurant. Remove the

barriers to effective labor management with a solution that

eliminates the painstaking effort of determining accurate labor

needs, writing a schedule, handling unique requests, scheduling

vacations and maintaining labor costs. Aloha Labor Scheduler

affords management the luxury of reinvesting time gained to

improve the quality of their business.

A LO H A L A B O R S C H E D U L E R

REDUCE TIME SPENT IN YOUR

BACK OFFICE

Minimize the time you spend on writing sched-ules. Through the use of forecasting, you will beable to plan, forecast and analyze your laborneeds and budgets.

MAKE GOOD DECISIONS QUICKLYUse accurate information presented in a com-prehensive format to make smart business decisions.

IMPROVE CUSTOMER SERVICESpend less time on administration and moretime service customers and coaching employees.

p

p

p

Determining and effectively managing labor cost is one of the most

important elements to running a profitable restaurant. Remove the

barriers to effective labor management with a solution that

eliminates the painstaking effort of determining accurate labor

needs, writing a schedule, handling unique requests, scheduling

vacations and maintaining labor costs. Aloha Labor Scheduler

affords management the luxury of reinvesting time gained to

improve the quality of their business.

ALOHA LABOR SCHED U L E R

REDUCE TIME SPENT IN YOUR

BACK OFFICE

Minimize the time you spend on writing sched-ules. Through the use of forecasting, you will beable to plan, forecast and analyze your laborneeds and budgets.

MAKE GOOD DECISIONS QUICKLYUse accurate information presented in a com-prehensive format to make smart business decisions.

IMPROVE CUSTOMER SERVICESpend less time on administration and moretime service customers and coaching employees.

AlohA TAkeouT And delivery

Page 2: ALOHA LABOR SCHEDULER AlohA TAkeouT And delivery...REDUCE TIME SPENT IN YOUR BACK OFFICE Minimize the time you spend on writing sched-ules. Through the use of forecasting, you will

T&D-HOSP-0708 © 2008 Radiant Systems, Inc. All rights reserved. Radiant Systems and design is a registered trademark of Radiant Systems, Inc. All other trademarks are the property of their respective owners.

FOR MORE INFORMATION, PLEA SE V I S IT US AT WWW.RADIANTSYSTEMS .COM OR CONTACT US AT 877 .794 .RA DS

A D E L A I D E • A T L A N T A • D A L L A S • D E N V E R • L O N D O N • L O S A N G E L E S • M E L B O U R N E • M E M P H I S • P R A G U E • S I N G A P O R E

RETURN-ON-INVESTMENTAloha TakeOut & Delivery provides functionality that improves both the speed and efficiency of site operations. Managing the realities oftakeout and delivery operations with these powerful applications allows site personnel to focus their efforts on activities that driveprofitable growth.

p EXPAND THE WALLS OF YOUR BUSINESS

Over 60% of restaurants now offer take-out or delivery andthat number is growing 8% annually. Restaurant operators arelooking to grow their business by meeting customer demandsfor more flexible dining options.

p RAPID GUEST IDENTIFICATION AND ORDER ENTRY

Aloha TakeOut & Delivery is optimized for speed. IntegratedCaller ID, powerful customer search, secure payment storage,eFrequency integration and the ability to repeat previous ordersmake the process of identifying customers and entering ordersas fast as possible. Decreased order entry time increases order-taking capacity and reduces customer hold times resulting inhigher sales, happier customers and repeat business.

p FUTURE ORDER MANAGEMENT

Lost orders become a thing of the past with automatedscheduling of future orders. Satisfaction and repeat businessincrease when customers trust your ability to generate theirorders as promised.

p INTEGRATED MAPPING & DRIVER PERFORMANCE MEASUREMENTS

Delivery capacity increases when integrated mapping bringsnew drivers up to speed quickly and shows experienced driversmore efficient routes. Driver performance reporting providescoachable data that further improves the efficiency of deliveryoperations, boosts capacity and identifies potential liabilities.

p DETAILED DRIVER ITINERARY WITH GROCERY ITEMS

Forgotten items result in unhappy customers, frustrateddrivers and drive-backs that lower overall delivery capacity.Aloha TakeOut & Delivery generates a detailed, printed driveritinerary that includes a summary of all grocery items neededfor each run.

KEY FEATURES OF ALOHA TAKEOUT

2 Multiple phone numbers and addresses per customer

2 Enter future day orders at any time

2 Repeat last order

2 Caller ID guest lookup

2 Customer quote times by order type

2 Real time operational metrics

2 eFrequency rewards assignment

2 Integration with Aloha QuickService and TableService

KEY FEATURES OF ALOHA DELIVERY

Aloha Delivery also includes all the features ofAloha TakeOut.

2 Driver order assignment and adjustment

2 Map and direction support for new drivers

2 Detailed driver itinerary with item reminders

2 Driver performance measurments

2 Change order mode on the fly

2 Tip entry at driver return

2 Estimated driver return time

KEY FEATURES OF ALOHA TAKEOUT

2 Multiple phone numbers and addresses per customer

2 Enter future day orders at any time

2 Repeat last order

2 Caller ID guest lookup

2 Customer quote times by order type

2 Real time operational metrics

2 Aloha Loyalty rewards assignment

2 Integration with Aloha Quick Service and Table Service

2 Driver order assignment and adjustment

2 Map and direction support for new drivers

2 Detailed driver itinerary with item reminders

2 Driver performance measurments

2 Change order mode on the fly

2 Tip entry at driver return

2 Estimated driver return time

RETURN-ON-INVESTMENT

Aloha Takeout provides functionality that improves both thespeed and efficiency of site operations. Managing the realitiesof takeout and delivery operations with these powerful applica-tions allows site personnel to focus their efforts on activitiesthat drive profitable growth.

p EXPAND THE WALLS OF YOUR BUSINESS

Over 60% of restaurants now offer takeout or delivery and thatnumber is growing 8% annually. Restaurant operators are look-ing to grow their business by meeting customer demands formore flexible dining options.

p RAPID GUEST IDENTIFICATION AND ORDER ENTRY

Aloha Takeout is optimized for speed. Integrated Caller ID,powerful customer search, secure payment storage, AlohaLoyalty integration and the ability to repeat previous ordersmake the process of identifying customers and entering ordersas fast as possible. Decreased order entry time increases order-taking capacity and reduces customer hold times resulting inhigher sales, happier customers and repeat business.

p FUTURE ORDER MANAGEMENT

Lost orders become a thing of the past with automatedscheduling of future orders. Satisfaction and repeat businessincrease when customers trust your ability to generate theirorders as promised

p INTEGRATED MAPPING & DRIVER PERFORMANCE MEASUREMENTS

Delivery capacity increases when integrated mapping bringsnew drivers up to speed quickly and shows experienced driversmore efficient routes. Driver performance reporting providescoachable data that further improves the efficiency of deliveryoperations, boosts capacity and identifies potential liabilities.

p DETAILED DRIVER ITINERARY WITH GROCERY ITEMS

Forgotten items result in unhappy customers, frustrateddrivers and drive-backs that lower overall delivery capacity.Aloha Takeout generates a detailed, printed driver itinerarythat includes a summary of all grocery items needed for eachrun..

A-TO -0209 © 2009 Radiant Systems, Inc. All rights reserved. Radiant Systems and design is a registered trademark of Radiant Systems, Inc. All other trademarks are the property of their respective owners.

FO R MO RE IN FO RMAT IO N , PLE A S E V I S IT US AT W W W.R A DIAN T S YS T E MS . CO M O R CO N TACT US AT 877 . 794 . RAD S (7237 )

N O R T H A M E R I C A • S O U T H A M E R I C A • E U R O P E • A F R I C A • A S I A • A U S T R A L I A