PALOLO CHINESE HOMEOctober 2017 . Volume 31 . No. 3

Better Care . Better Lives

arryl N. Ing, Chief Executive Officer of Palolo Chinese Home (PCH),

retired last month after successful-ly leading PCH for 10 years.

Darryl joined PCH in July 2007, bringing to the Home 33 years of administrative experience in the healthcare field in Hawaii.

“Under Darryl’s leadership, Palolo Chinese Home expanded its services and physical footprint on our 15-acre campus,” said Eric Watanabe, Chair of the PCH Board of Directors. “It was a major undertaking. Darryl executed the final phases of our campus master plan and successfully took everything to the finish line to add more skilled nursing beds and more services to meet the needs of our community.”

Growth and Expansion PCH also showed growth and expansion in many other areas during Darryl’s tenure. The Home was recognized by the Honolulu Advertiser as a model for future senior service hubs for its growth and advances in programs and services to the community, through its Hawaii Neighborhood Outreach to the Aged (HiNOA) program. PCH achieved a continuum of care

through partnerships to provide rehabilitation services and hospice care on-site.

PCH was officially certified to accept and provide services to Medicare and Medicaid residents; attained national quality goals set by the American Healthcare Association and National Center for Assisted Living and received a five-star facility rating from the Centers for Medicare and Medicaid

Services.

Upgraded technology helped to improve patient care, assessment and reporting as well as employee training. Programs were imple-mented to improve communi-cations and satisfaction among residents, families and staff.

D A Solid Financial Foundation In addition, PCH made great strides in the growth of its volunteer and fund development programs, with a focus on endowment building to support PCH into the future. Today, PCH is financially solid.

“As CEO for PCH these past 10 years, I’ve had the opportunity to come into contact with many individuals, groups and societies. Their efforts to help the Home through their time, talents and in some cases, money, is truly remarkable,” says Darryl.

“Having completed the Home’s expansion and redevelopment master plan, I feel it is the right time for someone to ‘take the baton’ and develop the Home’s programs and services to become the ‘provider of choice’ as the Baby Boomers become Hawaii’s senior population,” he addded.

A Well-Deserved RetirementIn retirement, Darryl plans to spend more time with his wife Gayle, their family and their dog Kuma. He will also take care of home upgrades and spend time volunteering. A sincere mahalo to Darryl. We wish him all the best!

Aloha and Happy Retirement, Darryl!

October 2017 Palolo Chinese Home 2

2017 OFFICERS & DIRECTORS

Eric K. Watanabe, CPA Chair/President

Douglas C. Smith, Esq. 1st Vice President

Walton Shim, MD2nd Vice President

Patricia L. Blanchette, MD, MPH, CMD Secretary

Dick I. Oshima, CPA Treasurer

Roger K. S. Liu, CPAImmediate Past Chair/President

Frances H. GooBoard Representative

Directors Beverly C. Ament Gordon S.K. Au

Peter BackusAnthony J. H. Ching

Russell J. Lau Gladys K. Lee

Christy Zeng Lei Lester K.M. Leu, Esq.

Andrew MoatsJ. P. Schmidt, Esq.

Dana Takushi Lawrence K. W. Tseu, DDS

Paula E. Yoshioka Directors Emeritus

Carolyn Y. K. Ballou Clinton K. L. Ching

Bernard W. D. Fong, MD Wesley F. Fong, Esq.

Chew Nung Lum Albert Q. Y. Tom

Darlene H. Nakayama, NHA Chief Executive Officer

Palolo Chinese Home is a private, 50I(c)(3)

non-profit charitable organization. From its origins over a hundred years ago,

Palolo Chinese Home has been open to all, regardless of race, religion, nationality, or ethnic origin. Palolo Chinese Home’s mission is “to assist and care for elders

and their families by providing a continuum of care that is professional and multi-disciplinary, in a culturally sensitive

family setting.

Palolo Chinese Home’s newsletter is published for our families and friends.

Please send comments to: Development Office Palolo Chinese Home

2459 10th Avenue . Honolulu 96816Email: info@palolohome.org

Call: 808.748.4902 Fax: 808.735.1754

Dear Friends of Palolo Chinese Home,

Ten years ago, when I joined the Home, I came

with the goal to help transform PCH from a care home facility to a multi-level provider of services for Hawaii’s seniors. I would like to thank the PCH Board of Directors for giving me the opportunity to do this. Most importantly, thanks to our devoted staff and supporters like you, we’ve achieved our goal and Palolo Chinese Home has an excellent reputation as a service provider to our elderly.

A State-of-the-Art Facility This year, we concluded our campus redevelopment and expansion project that began almost 15 years ago. And the Home is now well-positioned to meet its mission and vision of becoming a state-of-the-art facility that provides a continuum of care in a multi-cultural family setting.

Having completed our facilities expansion and development, I believe that the time is right to “transfer the reins” to someone who will focus on program development in making Palolo Chinese Home the “provider of choice” for senior services, both on campus and off campus.

On behalf of our residents and staff, I would like to sincerely thank you for your support of our journey of transformation. This journey has given me a greater understanding and appreciation of the Home, its history, and the Chinese tenet of filial piety in caring for our elders.

We are truly blessed to have so many individuals, organizations, associations and societies that give their time, talent, and monies. Thank you for your unwavering support.

Darryl Ing Darryl IngChief Executive Officer

A Farewell Message from Our CEO

Leaving PCH Well Positionedas the Provider of Choice

October 2017 Palolo Chinese Home 3

Darlene H. Nakayama, who has served as Administrator of Palolo Chinese Home (PCH) since 2003 and

Chief Operating Officer since 2007, assumed the role of PCH’s Chief Executive Officer on September 10, 2017. She will also continue to carry out the responsibilities of the Home’s Administrator.

“My vision for Palolo Chinese Home is to be the provider and employer of choice for an organization that offers a broad continuum of care for elders,” says Darlene.

Quality Care to Improve Health Outcomes She sees PCH as a forward-looking organization that is meeting the changing needs of the community. To meet the needs of Hawaii’s growing senior population, PCH is maintaining state-of-the-art care, complete with technology that assists in improving health outcomes and employees who keep abreast of current care modalities. “PCH is committed to the best care for all residents” is Darlene’s credo.

Darlene has been with Palolo Chinese Home for almost 14 years and previously served in clinical leadership roles for several of Hawaii’s major healthcare organizations.

Extensive Clinical Leadership Experience Prior to PCH, she was with Wahiawa General Hospital, serving as director for long-term care and home health. She also served as Director of Nursing at Maunalani Nursing and Rehab Center, with responsibility for the nursing care of residents of the 100-bed skilled nursing and intermediate care facility; as a Nurse Manager in discharge planning and intensive care with The Queen’s Medical Center, where she assisted in developing the geriatric program; and as Patient Care Coordinator for Kuakini At Home, which provides care for residents in their homes.

Community Involvement Darlene has been a faculty instructor on long-term care administration with the University of Phoenix for the past 17 years. She is a 20-year member of the Palolo Neighborhood Board and previously served as chairwoman for five years. She is a committed Lions Club member for nearly 20 years. She is a member of the Chinese Chamber of Commerce, Associated Chinese University Women and the Hawaii Chinese Civic Association.

Darlene earned a bachelor of science degree and a master’s degree in nursing from the University of Hawai‘i at Manoa. She also holds a number of professional healthcare designations: a registered nurse,

A Seamless Leadership Transition

Darlene Nakayama Named CEO of Palolo Chinese a certified care home operator, a certified rehabilitation registered nurse and a licensed nursing home administrator. Other Promotions Other promotions at Palolo Chinese Home include: Brenda Kumabe to an expanded role as Chief Development/Financial Officer; Kevin Wu to Assistant Administrator in addition to continuing to oversee neighborhood outreach and in-home services; Juan Gonzalez to Manager of Clinical Support; Tess Novio to Business Manager; and Asel Aitimbetova to Executive Assistant. Congratulations!

Remember to Designate Palolo Chinese Home for Your AUW Gift If you would like your Aloha United Way gift to go to Palolo Chinese Home, you must designate your donation. It’s easy. Mahalo!

Indicate the designation on your pledge form, available from your employer or at auw.org.

Palolo Chinese Home’s designa-tion code number is 96410. Remember, AUW requires a minimum contribution of $48 per donor-designated gift.

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October 2017 Palolo Chinese Home 4

We bid fond Aloha to our dear friend, Henry Clark, who passed away on May 30, 2017 at the venerable age of 101.

Henry served as a member of the PCH Board for 47 years. His career in Hawaii began in 1946 at Castle and Cooke as an analyst and from there the Harvard Business School graduate began his rise through the ranks to become vice chairman, then president, CEO and chairman. Exemplary Community Leader He retired in 1985 at age 70, and continued to devote his life to promoting, caring for and supporting the welfare of others as a philanthropist and leader in Hawaii.

Remembering Henry B. Clark, 1915-2017Palolo Chinese Home was one of the many beneficiaries of Henry’s generosity and expertise. In 2002, PCH launched a tremendous undertaking to raise $18 million for the redevelopment of its campus — the first organized, comprehensive major capital campaign in the Home’s history. A Staunch PCH SupporterHenry, who had served on the PCH Board of Directors from 1948-1995, was

by then an Emeritus Director, yet he enthusiastically accepted an invitation to lead the campaign along with Senator Hiram L. Fong.

Valuing DiversityHenry worked quietly and effectively to further the integration of our island community. He helped to recruit people of color to corporate boards and as members of private clubs in the 1950s and 1960s. Other institutions quickly followed suit.

“As a multiracial society, we tend to take our condition for granted, but it didn’t just happen…Henry Clark helped build a community life in which people get along, interact freely, benefit from one

another’s contributions and enjoy one another.” (Honolulu Star Bulletin, 2004.)

Henry Clark impacted philanthropy and local culture in lasting ways. We will miss him and will always remember him.

Palolo Chinese Home, in collabora-tion with the Tzu Chi Foundation, recently launched a new volunteer program to support the emotional and spiritual needs of our residents and their families.

“Our goal is to build a compassionate community that values gratitude, respect, and love — all of the qualities that help in our personal development and that are also important to those in nursing homes” said Stephanie Fan, Commissioner with the Tzu Chi Foundation in Hawaii.

To register for the volunteer pro-gram, visit heartlotus.us to complete an online registration form.

Lotus Heart Life Program Now at PCH

October 2017 Palolo Chinese Home 5

Palolo Chinese Home is very honored that Lorinda Cheng-Arashiro, the Home’s first RN, has named the Home

beneficiary of a charitable gift annuity she established through her church. She enjoys income from the annuity for her retirement, and, when she is gone, the remaining principal of the annuity will pass to PCH and her church, to support their greatest priorities. “I want to give something to Palolo as an enhancement,” Lorinda says. “I think the Home is an important asset for Hawaii.”

Lorinda celebrated her 94th birth-day in February 2017. Born in Oakland, California, she was four years old when her father was diagnosed with tuberculosis. Deciding he wanted to go back to China, he took the family with him.

Lorinda returned to California at age 18. “In those days, a woman could become a nurse or a teach-er,” she recalls. She became a nurse at St. Luke’s Hospital in San Francisco, and served in the United States Air Force Nurse Corps as a First Lieutenant during the Korean War, spending a year in Japan. Subsequently she applied to the University of Hawaii to earn a degree in public health, and Hawaii became home.

Lorinda Cheng-Arashiro: PCH’s First Registered Nurse Honors the Home with a Charitable Gift Annuity

As a long-time member of the Community Church of Honolulu, Lorinda remembers with a smile the minister urging the women of the church to “do something be-sides play mahjong.”

In 1964, they organized a women’s auxiliary to serve Palolo Chinese Home. At that time, Lorinda recalls, the Home had about 30 residents and there were many lovely mango trees. After leaving Palolo, Lorinda joined Leahi Hospital to work with Hansen’s disease patients, and then spent some time in Alaska, before returning to Hawaii for good in 1985.

Our most sincere thank you to Lorinda for including a gift to Palolo Chinese Home in her charitable planning.

Help Seniors as You Help Yourself! Palolo Chinese Home partners with the Hawaii Community Foundation to offer charitable gift annuities to donors age 60 and older who would like to help secure the future of the Home, and at the same time increase their income for retire-ment and other uses, and save on taxes.

For more information and for a complimentary illustration of how this might work for you, please contact Brenda Kumabe, in confidence, at (808) 748-4902 or at bkumabe@palolohome.org.

Caregiver Sensei Partnering with PCH Jane Kapoi, RN, left, and Joy Tamaribuchi, RN, right, started Caregiving Sensei, in partnership with Palolo Chinese Home, to meet the need for more certified nurse aides in Hawaii, now and into the future.

Becoming a certified nurse aide can be an important first-step that opens the door to a nursing career. Palolo Chinese Home offers an ideal educational setting because of its full spectrum of care: senior day care, in-home care, and a new 69-bed skilled nursing and rehab center.

The six-week course gives partici-pants a positive, real-world educa-tion that includes practical, hands-

on experiences at Palolo Chinese Home to prepare for the state certi-fication exam. For more information contact caregivingsensei@gmailcom. or (808) 763-7782.

NON PROFIT ORG. US POSTAGE PAID PERMIT NO. 928 HONOLULU, HI

Palolo Chinese Home 2459 I0th Avenue . Honolulu, Hawaii 96816-3051 Phone: (808) 737-2555 . Fax: (808) 735-1754 E-Mail: info@palolohome.org . Visit: www.palolohome.org Federal Tax ID# 99-0073521 RETURN SERVICE REQUESTED

The blessing of "long life" is universally celebrated. At Palolo Chinese Home, the Chinese character

for longevity (shou) has long been used as our symbol. By adding two brush strokes, the artist, the late

Clarence Lee, incorporated the Chinese character for people or mankind (ren), and the result is an image of a

roof embracing long life - our wish for you. The unbroken circle signifies our mission of continuous care and respect

for our kupuna (elders).

Please designate your AUW donation. Palolo Chinese HomeDonor Choice #96410 Mahalo!

You can Help Hawaii’s Seniors for Generations to ComeBy making a provision in your Will or trust to benefit Palolo Chinese Home’s general endowment, your legacy can be to create a brighter future for Hawaii’s elders.

After you have made provisions for your family and other loved ones, please consider designating a portion of your estate to support the PCH endowment. Your future gift, when realized, will provide annual income in perpetuity to care for our seniors.

Gifts of all sizes make a difference to help PCH grow the general endowment. You can also establish and name an endowed fund with a gift of $25,000 or more. And it isn’t hard to do. Here is some suggested language to take to your attorney:

I give (OR direct my trustee to distribute) to Palolo Chinese Home, a not-for-profit organization located in Honolulu, Hawaii, (the sum of $______OR the following property ________OR____% of my estate OR ___ % of the rest and residue of my estate) for its general endowment OR to establish the _______(name) endowed fund for a purpose outlined in a gift agreement with Palolo Chinese Home.

Alternatively, you can simply ask your insurance agent or retirement fund administrator for a beneficiary form and designate a portion of the proceeds for the PCH endowment. For additional information, please contact, in confidence, Brenda Kumabe, Chief Financial Officer/Chief Development Officer, at Palolo Chinese Home, 2459 10th Avenue, Honolulu, HI 96816-3051, 808-748-4902, or at bkumabe@palolohome.org. We thank you most sincerely for considering an endowment gift to Palolo Chinese Home!

The information in this newsletter is not intended as tax or financial advice. We suggest that you always contact your own financial and tax advisors to determine what is best for you when making charitable gifts.