56
ALM107 Upgrade Tools: An Overview of Helpful Tools for Your Upgrade Project Steffen Thiem Global Upgrade Office SAP AG October 2010

ALM107

Embed Size (px)

Citation preview

ALM107

Upgrade Tools:An Overview of Helpful Tools forYour Upgrade Project

Steffen Thiem

Global Upgrade OfficeSAP AG

October 2010

© 2010 SAP AG. All rights reserved. / Page 2

Disclaimer

This presentation outlines our general product direction and should not be relied on in making apurchase decision. This presentation is not subject to your license agreement or any otheragreement with SAP. SAP has no obligation to pursue any course of business outlined in thispresentation or to develop or release any functionality mentioned in this presentation. Thispresentation and SAP's strategy and possible future developments are subject to change andmay be changed by SAP at any time for any reason without notice. This document is providedwithout a warranty of any kind, either express or implied, including but not limited to, the impliedwarranties of merchantability, fitness for a particular purpose, or non-infringement. SAPassumes no responsibility for errors or omissions in this document, except if such damageswere caused by SAP intentionally or grossly negligent.

© 2010 SAP AG. All rights reserved. / Page 3

Agenda

1. Introduction

2. Planning Tools for Upgrades and Enhancement Packages

3. Technical Upgrade and Implementation Tools

4. Change Management Tools

5. Test Tools

6. Summary and Further Information

© 2010 SAP AG. All rights reserved. / Page 4

Agenda

1. Introduction

2. Planning Tools for Upgrades and Enhancement Packages

3. Technical Upgrade and Implementation Tools

4. Change Management Tools

5. Test Tools

6. Summary and Further Information

© 2010 SAP AG. All rights reserved. / Page 5

Plan

Main Challenges When Planning AndExecuting an Upgrade – Worldwide Results

Build

69%Estimate cost & effort

46%Define business case

46%Define and allocateproject team/resources

46%Downtime minimization

43%Assess impact onexisting solution

29%Find information onupgrade methods & tools

28%Interoperability

14%

4%

Complianceconsiderations

Others

0% 80% 100%20% 40% 60%N=1,484 N=1,484

64%Efficient testing

54%Downtime minimization

48%Modification adjustment

47%Project management

39%End user training

39%IT infrastructure/sizing

5%Others

0% 80% 100%20% 40% 60%

The report include answers from the following 360° Upgrade adoption programs: North America (Jan 2008), Brazil (March 2008), Germany (March 2008), Japan(March 2008), UK & Ireland (March 2008), Australia (April 2008), Sweden (April 2008),China (May 2008), India (May 2008) and France (Sept 2008)

© 2010 SAP AG. All rights reserved. / Page 6

Technical Innovation – Upgrades…

…are large projects…

Affecting the wholeenterprise

Demanding in-depthknowledge of

Business modelsProcessesApplication LandscapesApplication modification

Requiring strict planningand precise timing

EnterpriseSOAEnterpriseSOA

Discover,prepareandget evenmorevalue

Discover,prepareandget evenmorevalue

Take yourtime

Generatevalueas you go

Take yourtime

Generatevalueas you go

NewFunctionalityNewFunctionality

Think BIG and start SMALL!

…but with progressive scope !

Technical UpgradeTechnical Upgrade

Fast

Low costsand manageableimpact

Protectinvestment

© 2010 SAP AG. All rights reserved. / Page 7

How to Find the Right Tool for My Upgrade orEnhancement Package Implementation Project

What I need is a shortoverview – with expedientcriteria to find the right toolfor my upgrade andenhancement packageimplementation projects.

„...there are somany differenttools available.Which tool cansupport me inmy project?“

© 2010 SAP AG. All rights reserved. / Page 8

SAP Solution Manager

SAP CustomerSAP

End-to-endsolution operations

SAP Experts

SAP ServiceMarketplace

Upgrade RoadmapTest Workbench Maintenance Optimizer

Business Process Change Analyzer

eCATT

Test Case Templates for SAP ERP

SAP Custom Development Management Cockpit

Solution Documentation Assistant

++

20112005 2006 2007 2008 2009 2010

SAP Solution Manager 7.0 Customer-specificmaintenance

Ramp-up Mainstream Maintenance

SAP Enhancement Package 1for SAP Solution Manager 7.0

© 2010 SAP AG. All rights reserved. / Page 9

Tools Overview

Plan RunBuildSAP Upgrade Road Map

Maintenance Optimizer

SAP Upgrade Experience DatabaseQuick Sizer Tool

Product Availability MatrixScenario and Process Component List

Upgrade Dependency AnalyzerSolution Browser Tool

Technicalupgrade andimplementationtools

Testing tools

Changemanagementtools

Solution Documentation Assistant

Toolssupportingupgrades andenhancementpackageimplementations

Business Function Prediction for SAP ERP

SAPup / SAPjupApplication-specific Upgrade Toolbox

Business Process Change Analyzer

SAP Enhancement Package InstallerSAINT / JSPM

Custom Development Management CockpitCustom Code Library

Enhanced Change and Transport SystemChange Request Management

Enhancement and Switch Framework

SAP Landscape Transformation

Near Zero Downtime for ERP

SAP LoadRunner by HPSAP Quality Center by HP

SAP Test Acceleration and OptimizationSAP Test Workbench

eCATTSAP Test Data Migration Server

Modification Adjustment Tools: SPDD / SPAU / SPAU_ENH

SAP CloneFinder and Dynamic Usage Detector

Landscape Verification

© 2010 SAP AG. All rights reserved. / Page 10

Agenda

1. Introduction

2. Planning Tools for Upgrades and Enhancement Packages

3. Technical Upgrade and Implementation Tools

4. Change Management Tools

5. Test Tools

6. Summary and Further Information

© 2010 SAP AG. All rights reserved. / Page 11

SAP Upgrade Road Map

SAP's standard methodology to plan andexecute the upgrade of an SAP application

Content: Best practices and templates forproject management, functional and technicalaspects facilitating key tasks of the entireproject team

Description

Further Information / Tool Access

Benefits

SAP Service Marketplace at:http://service.sap.com/upgraderoadmapLocally in your SAP Solution Manager

Repeatable approach that helps to mitigaterisks, attack key time consumers and reducecosts and effortCentral point of access to upgrade projectinformation and integrated use with SAPSolution Manager

© 2010 SAP AG. All rights reserved. / Page 12

Solution Browser Tool

Discover new functionality across differentSAP ERP releases and SAP enhancementpackages for SAP ERPAssess the business benefits and the value ofupgrading by comparing functionalenhancements

Description

Further Information / Tool Access

Benefits

Via SAP Upgrade Info Center at:http://service.sap.com/upgrade-erpDirect access at:http://erp.fmpmedia.com

Tailored access to detailed and structured deltainformationReduced effort to define a business case orvalue proposition for an upgradeFast identification of capabilities that respondto user requirements

© 2010 SAP AG. All rights reserved. / Page 13

Check the existence of upgrade dependenciesbetween two separately installed SAP systemsin your system landscape

Landscape analysis capabilities (planned fornext SAP Solution Manager release)

Description

Further Information / Tool Access

Benefits

Available in SAP Service Marketplace at:http://service.sap.com/uda

Planned for next SAP Solution Manager release‘Implementation/Upgrade’ work center

Simplification of upgrade planning

Fast and easy access to needed dependencyinformation for SAP products

Reduction of risks of late problem discovery

Reuse of customer specific system landscapedefinition (planned for next release)

Upgrade Dependency Analyzer (UDA)

© 2010 SAP AG. All rights reserved. / Page 14

Scenario & Process Component List (SCL/PCL)

Allows to flexibly illustrate possible technicalrealization alternatives for key businessscenarios and processes

Description

Further Information / Tool Access

Benefits

SAP Service Marketplace at:http://service.sap.com/scl

Easy identification of the components neededto realize a new business scenario / processes

Quick access and easy to use

Central access point across all SAP solutions

Customers starting an upgrade can find outwhich components can - or cannot - becombined for certain business scenarios /processes

© 2010 SAP AG. All rights reserved. / Page 15

Product Availability Matrix (PAM)

PAM bundles technical and release planninginformation for SAP software product versionsfor quick reference

Provides detailed information for SAP productson availability and maintenance end dates,upgrade paths, as well as technical releaseinformation such as supported DB platformsand operating systems

Description

Further Information / Tool Access

Benefits

SAP Service Marketplace at:http://service.sap.com/pam

Central access point across all SAP softwareproduct versionsQuick access and easy to useReduction of risks of late problem discovery

© 2010 SAP AG. All rights reserved. / Page 16

Description

Further Information / Tool Access

Benefits

SAP Service Marketplace at:http://service.sap.com/quicksizing

Allows verification of hardware resources forSAP systems

Reduces risk of performance problems

Supports the budget planning

Delta Sizing / Quick Sizer Tool

Joint development of SAP and its hardwarepartners to support system sizing

Can be used for delta sizing during upgradeand enhancement package projects if newfunctionality is being implemented

For pure technical upgrades the additionalresource requirements can be determined bySAP note 85524 and related notes (per release)

© 2010 SAP AG. All rights reserved. / Page 17

SAP Upgrade Experience Database andEnhancement Package Experience Database

Provides statistical data about SAP ERP 6.0upgrade projectsAdditional database for SAP CRM 7.0 upgradesis currently being build upStatistical data for SAP enhancement packageimplementation projects for SAP ERP isavailable in the SAP enhancement packageexperience database

Description

Further Information / Tool Access

Benefits

SAP Service Marketplace:SAP Upgrade Experience Database:http://service.sap.com/upgradedbSAP Enhancement Package ExperienceDatabase: http://service.sap.com/erp-ehp

Provides consolidated project data for projectduration, business downtime, reasons forupgrade, customer satisfaction etc.Supports project planning by answering mostcommon questions

Project duration in weeks

0 4 8 12 16 20 24 28 32 36 40 44 48 52Weeks

Max: 36,6

Median: 21,0

Min: 12,0

based on 168 upgrades

Range of values(w/o outlier values)

Project duration in weeks

0 4 8 12 16 20 24 28 32 36 40 44 48 52Weeks

Max: 36,6

Median: 21,0

Min: 12,0

based on 168 upgrades

Range of values(w/o outlier values)

Distribution of valuesDistribution of values

SAP

R/3

4.6

CBusiness downtime* in hours

0 12 24 36 48 60 72 84 96Hours

Max: 86,2Min: 22,9

Median: 48,0 Range of values

based on 140 upgrades

Business downtime* in hours

0 12 24 36 48 60 72 84 96Hours

Max: 86,2Min: 22,9

Median: 48,0 Range of values

based on 140 upgrades

SAP

R/3

4.6

C Distribution of valuesDistribution of values

© 2010 SAP AG. All rights reserved. / Page 18

Solution Documentation Assistant

Description

Benefits

SAP Solution Manager Work CenterSAP Service Marketplace at:http://service.sap.com/solutionmanager

Accelerates initial solution documentationEnhanced solution and usage transparencyBridging the gap between business and IT withconcise solution documentationCost-efficient through automated verification ofsolution documentationBasis for optimized test planning

Verifies and rates customers’ businessprocess documentationAnalyzes usage of technical objects liketransactions, reports, BADIs and customdevelopmentsSQL statement analysis enables live systemanalysis from a business perspective

Further Information / Tool Access

ALM161: How to Efficiently Implement and VerifyBusiness Process Documentation inSAP Solution Manager

ALM160: Comparing and Adjusting Templates,Projects, and Solutions in SAP SolutionManager

© 2010 SAP AG. All rights reserved. / Page 19

Business Function Prediction for SAP ERP

SAP now offers a free report: prediction ofrelevant enhancement package functionalitybased on your existing system usage,including direct access to:

Overview PresentationRelease Notes, DocumentationTest Case CatalogsMapping to Technical Usage

Description

Further Information / Tool Access

Benefits

SAP Service Marketplace at:http://service.sap.com/bfpEmail: [email protected]

Tailored access to detailed and structured deltainformation for your businessReduced effort to define a business case orvalue proposition for an upgradeFast identification of capabilities that respondto user requirements

© 2010 SAP AG. All rights reserved. / Page 20

Agenda

1. Introduction

2. Planning Tools for Upgrades and Enhancement Packages

3. Technical Upgrade and Implementation Tools

4. Change Management Tools

5. Test Tools

6. Summary and Further Information

© 2010 SAP AG. All rights reserved. / Page 21

Landscape Verification for SAP SolutionManager

Analyze your landscape data in SAP SolutionManager System Landscape to safely identifyissues in landscape description

Description

Further Information / Tool Access

Benefits

Add-on for SAP Solution Manager: Landscapeverification 1.0 for SAP Solution Manager inRamp-up since 08/2010Transaction LVSMSAP Service Marketplace at:http://service.sap.com/rampup TechnologyComponents

Helps finding a wide range of errors in the SAPSolution Manager System LandscapeProvides detailed error description andinformation on required correction procedureAdministration based on a correct descriptionof the landscape will run with less effort, inshorter time, and better success

ALM213: SAP Enhancement Package InstallationMade Easy

© 2010 SAP AG. All rights reserved. / Page 22

Maintenance Optimizer

Central tool for planning, executing, andmanaging the installation of enhancementpackages, Support Packages and patchesacross the entire SAP landscapeMonitors the complete maintenance procedurefor your entire SAP solution

Description

Further Information / Tool Access

Benefits

SAP Service Marketplace at:http://service.sap.com/solman-mopzSolution Manager- Data maintenance: Transaction SMSY- Maintenance Optimizer: Transaction DSWP

Gain stability and access to innovationUpgrade only the enhancements applicableto your businessReduce risk and downtimeSpeed implementation and test less

ALM213: SAP Enhancement Package InstallationMade Easy

ALM275: SAP Enhancement Package InstallationExperience

ALM114: Implementing Enhancement PackagesWith SAP Solution Manager 7.1: AProject View

© 2010 SAP AG. All rights reserved. / Page 23

Application-Specific Upgrade (ASU) Toolbox

Before / after a technical upgrade oftenadditional application-specific steps need to beperformed ASU collects and summarizesthese activitiesEnables you to recognize the necessary stepsand perform them in a controlled manner

Description

Further Information / Tool Access

Benefits

ASU toolbox is integrated with the upgradeGUI through the ASU phase in the upgradeprocess

One tool for all kinds of predefined tasks(reducing the upgrade time)Making the upgrade more transparent (avoidmistakes)Avoiding problems after the upgrade(message reduction)

© 2010 SAP AG. All rights reserved. / Page 24

Description

Further Information / Tool Access

Benefits

Part of the upgrade software kitMore Information is available on SDN:http://sdn.sap.com/irj/sdn/upgradetech

Execution of main upgrade activitiesNew upgrade GUI layout and simplifiedupgrade procedure for ABAP, Java, and dualstack system upgrades (SAP NetWeaver 7.1)Established system switch upgradetechnology is also available for Java and dualstack upgrades (SAP NetWeaver 7.1)Synchronized upgrade procedure for dualstack upgrades (SAP NetWeaver 7.0)

SAPup / SAPJup

Standard SAP upgrade tool for ABAP (SAPup)and Java (SAPJup)The tools consist of an upgrade program(SAPup or SAPJup) and a control program(Upgrade GUI or SDT GUI).

© 2010 SAP AG. All rights reserved. / Page 25

Near Zero Downtime for ERP –Incremental Upgrade & Unicode Conversion

Description

Further Information / Tool Access

Available via SAP Minimized Downtime ServiceEmail: [email protected]

Significant cost savings due to improvedsystem availabilityOptimization of system validation and sign-offRe-usability for implementation of SupportPackages, OS patches, DB patchesLate go/no-go decision and very fast reset ofthe system additional contingency

Methodology to significantly reduce businessdowntime for Upgrades, Unicode conversionsand enhancement package installationsConsistent system split with the recording ofdatabase changesSynchronization of the changes between themain system and the copy – delta replay

First Customers:Airbus: Successful project – Go-live in Q2/2009Further customers are currently executingprojects or investigating opportunities

Benefits

ALM300: Near-Zero Downtime SoftwareMaintenance

ALM215: Minimized Downtime Service: Save YourMoney – Save Business Downtime

© 2010 SAP AG. All rights reserved. / Page 26

SAP Enhancement Package Installer

Description

Further Information / Tool Access

Benefits

SAP Software Distribution Center in SAPService Marketplace at:http://service.sap.com/swdc

Uses proven technologyNew GUI layout and simplified procedure forABAP, Java, and dual stack systemsSynchronized installation procedure for dualstack systems

Standard SAP enhancement packageinstallation tool for ABAP and JavaInstalls SAP enhancement packages for SAPBusiness Suite 7 (and above) application andfor SAP NetWeaver 7.0 (and above)Execution of main installation activitiesAlso able to install SAP Support Packages only

ALM275: SAP Enhancement Package InstallationExperience

ALM213: SAP Enhancement Package InstallationMade Easy

© 2010 SAP AG. All rights reserved. / Page 27

SAINT / JSPM

Tool for installation of additional enhancementpackage components, Support Packages, andfor installation and upgrade of Add-onsAS ABAP: SAINTAS Java: JSPM

Description

Further Information / Tool Access

Benefits

AS ABAP: Transaction SAINTAS Java: start JSPM from operating systemlevel

Assure consistent deployment of componentsby checking prerequisites and installedsoftware components and Support PackagelevelsEasy to usePlatform independent

© 2010 SAP AG. All rights reserved. / Page 28

Agenda

1. Introduction

2. Planning Tools for Upgrades and Enhancement Packages

3. Technical Upgrade and Implementation Tools

4. Change Management Tools

5. Test Tools

6. Summary and Further Information

© 2010 SAP AG. All rights reserved. / Page 29

Business Process Change Analyzer

Planned software changesSAP Support PackagesSAP EnhancementPackages/ BusinessFunctionsCustom code changesCustomizing changes

Order to CashSales Order code changeDeliveryGoods Issue UI changeBilling

Procure to PayCreate PO customizing change

Business Process Change Analyzer1)

(BPCA)

Identification of mission-critical businessprocesses impacted by software changesTest scope optimization based on objectcoverage and test effort analysis (with nextSAP Solution Manager release)Analysis of planned business functionactivationAutomatic test plan generation

Description

Further Information / Tool Access

Benefits

SAP Service Marketplace at:http://service.sap.com/solutionmanagerand http://service.sap.com/testing

Precise insight of impacted BusinessProcessesImproved handling of change eventsRisk-based test scope recommendation andautomatic test plan generation

1) Available with SAP Solution Manager 7.0 enhancement package1

ALM163: Business Process Change Analyzer

© 2010 SAP AG. All rights reserved. / Page 30

Custom Development Management Cockpit1)

(CDMC)

Description

Further Information / Tool Access

Benefits

Transaction CNV_CDMC or SAP SolutionManager Work CenterSAP Service Marketplace at:http://service.sap.com/alm-processes UpgradeManagement

Usage transparency of custom developmentsBig saving potential by clearing identifiedobsolete custom-specific objectsAccelerated upgrade

1) Available with SAP Solution Manager 7.0 enhancement package1

Central management cockpit for customdevelopments and respective analysis:

Usage analysis of custom developmentsClearing analysis: Identification of potentiallyobsolete objectsChange Impact Analysis: Identification ofpotential impacts of an upgrade on custom codeCalculation of the effort necessary for adjustingcustom developments affected by an upgrade

© 2010 SAP AG. All rights reserved. / Page 31

Custom Code Library

Central library that provides full transparencyof all custom code objects across systemsHelps to identify candidates for clearingprojects to reduce custom code

Description

Further Information / Tool Access

Benefits

Planned for next SAP Solution Manager releaseSAP Service Marketplace at:http://service.sap.com/alm-processes

Cost reduction by clearing obsolete/ non-usedcustomer objectsMonitoring and tracking of changes of keyfigures for the complete SAP solutionProvides transparency to derive proactiveoperations and optimizations projects

SAP StandardEnhancement w/ interfaces

Enhancement w/o interfacesModification assisted

Modification not assistedCustom with SAP reference

Custom (independent)

© 2010 SAP AG. All rights reserved. / Page 32

SAP CloneFinder1) and Dynamic UsageDetector

Powerful tool to find clones in a systemlandscape (across systems)Determines the similarity degree of clonesagainst SAP originals and also inherited cloneversionsFinds dynamic connections between SAP Codeand custom code (Customizing, table entries)

Description

Further Information / Tool Access

Benefits

Planned for next SAP Solution Manager releaseSAP Service Marketplace at:http://service.sap.com/alm-processes

Fast and impressive overview in an easy to useUI to manage clonesDirect split screen editor feature to mergeclone differencesEnhanced attributes to support the cloneretirement process

1) Patent pending

ALM276: How to Find Waste in Custom Code

© 2010 SAP AG. All rights reserved. / Page 33

Enhancement of CTS to enable the transport ofnon-ABAP objects in the system landscapeAllows to transport non-ABAP objects withinan ABAP transport request

Description

Further Information / Tool Access

Benefits

Transport Organizer: Transaction SE09Transport Management System: TransactionSTMS

Solves transport issues by combining andsynchronizing transports in a comprehensiveapproachAllows to use the standard transportmanagement transactions to centrally transportall objects, of ABAP and non-ABAP systemsIntegrated into standard CMS transactions

Enhanced Change and Transport System(CTS+)

Run

time

Env

.

Dev

. &Tr

ansp

ort

Env

ironm

ent

Dev

.To

ols

XIDEV/QA/PRDXI

QAS

NWDI(AS Java)

ABAPDEV/QA/PRD

EPDEV

JavaDEV

JavaTEST/PRD

JavaCONS

JavaPROD

XIPROD

ABAPQAABAPPROD

EPPROD

SAP NetWeaverDeveloper Studio

ABAPWorkbench

(Non-ABAP) (ABAP)

PI Developmentenvironment

EPContent Studio

CTS

ALM266: Change and Transport Managementwith CTS+

© 2010 SAP AG. All rights reserved. / Page 34

Ensures that standard methods andprocedures are used for efficient handling of allchangesManages maintenance and implementationsspanning multiple components

Description

Further Information / Tool Access

Benefits

SAP Solution Manager, Change Managementwork centerSAP Service Marketplace at:http://service.sap.com/alm-processes ChangeControl Management

Minimizes impact of change-related incidentsImproves day-to-day operationsChanges are administered, tested andtransported within the system landscapeWorkflow drivenProject definition, control and change trackingAccess to all involved systems

Change Request Management1) withSAP Solution Manager (ChaRM)

1) Available with SAP Solution Manager 7.0 enhancement package1

ALM165: Change Request Management in SAPSolution Manager

© 2010 SAP AG. All rights reserved. / Page 35

Description

Further Information / Tool Access

Benefits

Switch Framework: Transaction SFW5

Creation of enhancements avoids modificationsand helps to save cost and effortEnhancements are very flexible and can beswitched via the Switch Framework

Switch Framework

SAP ERP(ECC 6.04)

Enhancement and Switch Framework: EnableOptional Activation of Business Functions

The Enhancement Framework brings allenhancement techniques under one roofThe Switch Framework controls the activationof business functionsActivating a business function triggersswitches, which then ‘influence’ the executionof program code, fields of tables etc.Switch Framework is used to:

Retrofit industry solutions in SAP ECC 6.0Switch the business function sets within SAPenhancement packages

CD361: Enhancement and Switch Framework

© 2010 SAP AG. All rights reserved. / Page 36

Modification Adjustment ToolsSPDD / SPAU / SPAU_ENH

Tools for performing modification adjustmentand maintaining enhancements during anupgrade or enhancement package installation

Description

Further Information / Tool Access

Benefits

Transaction SPDD for dictionary repositoryobjectsTransaction SPAU for other repository objectsTransaction SAPU_ENH for enhancements

Automatic or semi-automatic adjustmentpossible (depending on modification)SPDD adjustments possible during productiveoperationCompare old and new versionsReset to original if modification is not neededany longerResulting transport requests can be integratedinto subsequent enhancement packageinstallations / upgrades

© 2010 SAP AG. All rights reserved. / Page 37

SAP Landscape Transformation1) (SAP LT)Including Client Transfer with Upgrade

Description

Benefits

Add-on for SAP Solution Manager 7.0 (SP15),available since 07/2010 in Ramp-upTransaction LTS (SAP LT Work Center)SAP Service Marketplace at:http://service.sap.com/saplt

Increased agility of SAP solutionsCost-efficient and risk-minimized projectexecution through roadmaps and highlyautomated transformation solutionsClient Transfer: Accelerated upgrade incombination with system consolidation leads tolower system complexity and reduced TCO

1) Additional license required

Further Information / Tool Access

Cost-efficient realization of IT and/or business-driven system landscape transformationAvailable transformation solutions:

Client Transfer (may include Upgrade,Unicode conversion, and OS/DB changeChart of Accounts ConversionCompany Carve-Out

ALM260: SAP Landscape TransformationSoftware: New Platform for SAP RelatedBusiness and IT Transformation

ALM204: Perform Cost-Efficient Business and ITTransformations with SAP LandscapeTransformation

© 2010 SAP AG. All rights reserved. / Page 38

Agenda

1. Introduction

2. Planning Tools for Upgrades and Enhancement Packages

3. Technical Upgrade and Implementation Tools

4. Change Management Tools

5. Test Tools

6. Summary and Further Information

© 2010 SAP AG. All rights reserved. / Page 39

SAP Solution Manager

Business Blueprint

Test Option 1

SAP Solution Manager

Business ProcessChange Analyzer1

SAP Solution Manager

Test WorkbenchSAP Solution Manager

Test Workbench HP QTP2

MicroFocus2

Worksoft2

IBM Rational2

SAP Solution Manager

eCATT

Test Option 2

SAP Quality Center by HP SAP Quality Center by HP + QTP

UI based Tests

eCATT

UI + Backend Tests

SAP TDMS2

SAP TDMS2SAP Solution Manager

Business Blueprint

SAP Solution Manager

Business ProcessChange Analyzer1

SAP TAO2

Automated TestsManual TestsTest PlanningTest Scope Identification

SAP Test ManagementOptions for SAP Customers based on SAP Solution Manager 7.0

1) Available with SAP Solution Manager 7.0 enhancement package1 2) Additional license required

Business Blueprint

Test PlanningTest System Setup Test Execution Change

Deployment

Change Impact AnalysisSAP Solution

Update

New SAPSolution

Test Scope IdentificationType of Change

Note: Further test options are currently in planning ALM115: Overview Test Management

© 2010 SAP AG. All rights reserved. / Page 40

SAP Test Data Migration Server1)

(SAP TDMS)

Description

Further Information / Tool Access

Benefits

SAP Service Marketplace at:http://service.sap.com/tdms

Test systems contain up-to-date test data formore accurate test resultsImproved quality of software developmentsMinimized infrastructure and maintenanceexpensesScrambling of sensitive data is possible

1) Additional license required

Create small, easy-to-use test environmentswith consistent, relevant extracts of businessdata from production systemsRefresh test data without affecting repositoryand administrative dataQuickly transfer pre-defined business objectsor business process data to test systems

SAP TDMS

ALM265: Test Data Management Made Easier withSAP Test Data Migration ServerSoftware

ALM116: SAP Test Data Migration Server: High-Quality Testing Requires High-QualityTest Data

© 2010 SAP AG. All rights reserved. / Page 41

Extended Computer Aided Test Tool(eCATT)

Test automation for nearly all transactions andbusiness process across all SAP solutions thatrun in SAP GUICreation of modular tests that can be used assingle-function tests and combined with othermodules to represent entire businessprocesses and document test activities

Description

Further Information / Tool Access

Benefits

Transaction SCAT (CATT), SECATT (eCATT)SAP Service Marketplace at:http://service.sap.com/testing

Largely reduced costs and efforts by usingrepeatable, automated tests of individualtransactions and whole business processesEnables test execution in distributed systemlandscapesIntegrated with Test Workbench and partnertools for seamless test management

© 2010 SAP AG. All rights reserved. / Page 42

Test Workbench

Description

Further Information / Tool Access

Benefits

SAP Service Marketplace at:http://service.sap.com/testing

Comprehensive and mature functionality forE2E Test Management1-click access from test management to testsystemsTest sign-off including digital signaturesIntegration w/ external tools, e.g. SAP QC by HP

Management of functional tests from testplanning via test execution to test statusreporting and test sign-off including:

Planning of manual & automated test casesLinks business processes and test casesTest status reporting for test coordinatorsand trend reports through integrated SAP BIreports

ALM162: Extended Test Automation with SAPSolution Manager

© 2010 SAP AG. All rights reserved. / Page 43

Test Case Templates for SAP EnhancementPackages for SAP ERP

Description

Further Information / Tool Access

Benefits

SAP Service Marketplace at:http://service.sap.com/erp-ehp

Via transaction SFW5 after enhancementpackage installation

Can be adjusted to customer specific testcases

Time and cost savings due to faster testplanning based on templates

Simplification of test preparation and execution

Predefined test case templates are availablefor new business functions that are shippedwith SAP enhancement packages for SAP ERP

Test case templates can be used in testworkbench and are based on the scope of anacceptance test to verify if the newfunctionality

© 2010 SAP AG. All rights reserved. / Page 44

SAP Test Accelerator and Optimizer1)

(SAP TAO)

Description

Further Information / Tool Access

Benefits

SAP Service Marketplace at:http://service.sap.com/saptao

Accelerated approach to create modularizedtest cases for SAP business processesOptimized way to maintain test cases leading tolower TCOIntegrated with Quality Center and SAPSolution Manager

1) Additional license required

Automation of business process testing bycomposition of automated test casesAutomatic generation of test components forSAPGUI-based SAP business processesFast composition of automated test casesusing standard functionality of SAP TAO andQuality CenterOptimized maintenance of automated testcases via component-based exchange ofdamaged test components after SAP updates

ALM264: What is new in SAP TAO

© 2010 SAP AG. All rights reserved. / Page 45

SAP Quality Center by HP1)

Requirements moduleDefinition of test requirements for business processes

Test plan moduleTest planning and definition of test cases

Test lab and defect moduleTest execution and defect management

QuickTest ProfessionalTest automation for SAP and non-SAP applications

Description

Further Information / Tool Access

Benefits

SAP Service Marketplace at:http://service.sap.com/testing

Manage test strategies and processes based onbusiness riskEnable centralized management of manual andautomated test assetsEnsure all business critical requirements areplanned for testingSignificant reduction in post go-live defects

1) Additional license required

© 2010 SAP AG. All rights reserved. / Page 46

SAP LoadRunner by HP1)

and SAP LoadRunner Enterprise Edition by HP1)

Supports load tests in an SAP context for thefollowing user interfaces: SAP GUI, WebDynpro, http(s), and e-mail protocols

Replaces real users with thousands of “virtual”users

Emulates production workload on SAPlandscapes

Description

Further Information / Tool Access

Benefits

SAP Service Marketplace at:http://service.sap.com/testing

Ease of use reduces the learning curve andscript development time

Breadth of environment support helps assurethat all enterprise applications are covered

Reduce support costs, application responsetimes and time to resolve problems

1) Additional license required

© 2010 SAP AG. All rights reserved. / Page 47

Agenda

1. Introduction

2. Planning Tools for Upgrades and Enhancement Packages

3. Technical Upgrade and Implementation Tools

4. Change Management Tools

5. Test Tools

6. Summary and Further Information

© 2010 SAP AG. All rights reserved. / Page 48

Information:SAP Service Marketplace – Upgrade Information

SAP Upgrade Info Center(http://service.sap.com/upgrade)

SAP UpgradeNewsletter

Upgrade-specificInformation forSAP ERP

SAP SolutionManager

EnhancementPackage InfoCenter

SAP Upgrade Tools Portfolio:http://service.sap.com/upgradetools

© 2010 SAP AG. All rights reserved. / Page 49

Upgrade Services – Focus on CustomerDecision Making

MaxAttention / Enterprise Support /Safeguarding for Upgrade / Upgrade Value Coaching / Upgrade Coaching

Tech

nica

lB

usin

ess

Plan

First estimationfor budgeting

Quick UpgradeAnalysis (QUA)

First valueestimation

Solution Browser

Budget planning

Detailed projectplan – TechnicalUpgrade

Tech. UpgradePlanning (QUE)

Detailed valueproposition

Upgrade ValueAssessment

Project planning

On-time,On-budgetUpgrade

Securebusinessvalue

TechnicalUpgrade

End-to-Endsolutionoperation

Competitivedifferentiati-on

BuildProjectexec.

Run

Optimization

FocusedGlobalConnectedEnd-to-endprocesses

Customer Demand

Related ServicesUnicode Conversion / Test Management and Optimization / Test Data Migration Service

Cus

tom

ers

Dec

isio

n Po

int

Cus

tom

ers

Dec

isio

n Po

int

© 2010 SAP AG. All rights reserved. / Page 50

SAP Global Upgrade Services PortfolioUpgrade Services

Plan RunBuild

Quick upgrade analysis for SAP ERP

Technical upgrade implementation for SAPNetWeaver BW

Solution migration for SAP CRMTechnical upgrade for SAP CRM

Technical upgrade planning for SAP Business SuiteTechnical upgrade planning for SAP ERP

Quick upgrade analysis for SAP CRM

Technical upgrade for SAP ERP

EnablementProvide direction andqualification

Expert GuidanceProvide detailedadvice to keyquestions orchallenges

Solution DeliveryProvide solution orknowledge transfer

QualityManagement Auditand providedirections

Upgrade and migration assessment for SAP CRMTechnical upgrade planning for SAP NetWeaver BWUpgrade value assessmentUpgrade training

SAP Safeguarding for Upgrade

Upgrade coaching for SAP ERP

SAP Global Upgrade Services Portfolio: http://service.sap.com/upgradeservices

© 2010 SAP AG. All rights reserved. / Page 51

SAP Global Upgrade Services PortfolioUpgrade-Related Services

Plan RunBuild

Test data migration services

Test management and optimization

Unicode conversion

EnablementProvide direction andqualification

Expert GuidanceProvide detailedadvice to keyquestions orchallenges

Solution DeliveryProvide solution orknowledge transfer

Test tool strategy workshop

SAP enhancement package planning for SAP ERP

You can find more SAP ERP services in the Global Consulting Service Portfolio for SAP ERP.

© 2010 SAP AG. All rights reserved. / Page 52

Related Sessions at TechEd 2010

Planning Tools for Upgrades and Enhancement Packages

ALM160: Comparing and Adjusting Templates, Projects, andSolutions in SAP Solution Manager

ALM275: SAP Enhancement Package Installation Experience

ALM213: SAP Enhancement Package Installation Made Easy

ALM300: Near-Zero Downtime Software Maintenance

ALM161: How to Efficiently Implement and Verify Business ProcessDocumentation in SAP Solution Manager

ALM215: Minimized Downtime Service: Save Your Money – SaveBusiness Downtime

ALM114: Implementing Enhancement Packages With SAP SolutionManager 7.1: A Project View

Technical Upgrade and Implementation Tools

© 2010 SAP AG. All rights reserved. / Page 53

Related Sessions at TechEd 2010

Change Management Tools

ALM276: How to Find Waste in Custom Code

ALM266: Change and Transport Management with CTS+

ALM165: Change Request Management in SAP Solution Manager

ALM163: Business Process Change Analyzer

CD361: Enhancement and Switch Framework

ALM204: Perform Cost-Efficient Business and IT Transformationswith SAP Landscape Transformation

ALM260: SAP Landscape Transformation Software: New Platformfor SAP Related Business and IT Transformation

© 2010 SAP AG. All rights reserved. / Page 54

Related Sessions at TechEd 2010

Test Tools

ALM162: Extended Test Automation with SAP Solution Manager

ALM115: Overview Test Management

ALM264: What is new in SAP TAO

ALM116: SAP Test Data Migration Server: High-Quality TestingRequires High-Quality Test Data

ALM265: Test Data Management Made Easier with SAP Test DataMigration Server Software

Expert Networking Sessions

EXP272: Solution Browser and Business Function Prediction

EXP148: Upgrade Dependency Analyzer

ContactFeedback

Please complete your session evaluation.

Be courteous — deposit your trash,and do not take the handouts for the following session.

© 2010 SAP AG. All rights reserved. / Page 56

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG.The information contained herein may be changed without prior notice.Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation.IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, System z9, z10, z9, iSeries, pSeries, xSeries, zSeries,eServer, z/VM, z/OS, i5/OS, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, PowerVM, Power Architecture, POWER6+, POWER6, POWER5+,POWER5, POWER, OpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex,MVS/ESA, AIX, Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered trademarks of IBM Corporation.Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or registered trademarks of Adobe Systems Incorporated in the United States and/or othercountries.Oracle is a registered trademark of Oracle Corporation.UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group.Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems, Inc.HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C®, World Wide Web Consortium, Massachusetts Institute of Technology.Java is a registered trademark of Sun Microsystems, Inc.JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape.SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer and other SAP products and services mentioned herein as well as their respectivelogos are trademarks or registered trademarks of SAP AG in Germany and other countries.Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products andservices mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects Software Ltd. in the United States and in othercountries.All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only.National product specifications may vary.The information in this document is proprietary to SAP. No part of this document may be reproduced, copied, or transmitted in any form or for any purpose without theexpress prior written permission of SAP AG.This document is a preliminary version and not subject to your license agreement or any other agreement with SAP. This document contains only intended strategies,developments, and functionalities of the SAP® product and is not intended to be binding upon SAP to any particular course of business, product strategy, and/ordevelopment. Please note that this document is subject to change and may be changed by SAP at any time without notice.SAP assumes no responsibility for errors or omissions in this document. SAP does not warrant the accuracy or completeness of the information, text, graphics, links, or otheritems contained within this material. This document is provided without a warranty of any kind, either express or implied, including but not limited to the implied warranties ofmerchantability, fitness for a particular purpose, or non-infringement.SAP shall have no liability for damages of any kind including without limitation direct, special, indirect, or consequential damages that may result from the use of thesematerials. This limitation shall not apply in cases of intent or gross negligence.The statutory liability for personal injury and defective products is not affected. SAP has no control over the information that you may access through the use of hot linkscontained in these materials and does not endorse your use of third-party Web pages nor provide any warranty whatsoever relating to third-party Web pages.

© 2010 SAP AG. All Rights Reserved