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ALM107
Upgrade Tools:An Overview of Helpful Tools forYour Upgrade Project
Steffen Thiem
Global Upgrade OfficeSAP AG
October 2010
© 2010 SAP AG. All rights reserved. / Page 2
Disclaimer
This presentation outlines our general product direction and should not be relied on in making apurchase decision. This presentation is not subject to your license agreement or any otheragreement with SAP. SAP has no obligation to pursue any course of business outlined in thispresentation or to develop or release any functionality mentioned in this presentation. Thispresentation and SAP's strategy and possible future developments are subject to change andmay be changed by SAP at any time for any reason without notice. This document is providedwithout a warranty of any kind, either express or implied, including but not limited to, the impliedwarranties of merchantability, fitness for a particular purpose, or non-infringement. SAPassumes no responsibility for errors or omissions in this document, except if such damageswere caused by SAP intentionally or grossly negligent.
© 2010 SAP AG. All rights reserved. / Page 3
Agenda
1. Introduction
2. Planning Tools for Upgrades and Enhancement Packages
3. Technical Upgrade and Implementation Tools
4. Change Management Tools
5. Test Tools
6. Summary and Further Information
© 2010 SAP AG. All rights reserved. / Page 4
Agenda
1. Introduction
2. Planning Tools for Upgrades and Enhancement Packages
3. Technical Upgrade and Implementation Tools
4. Change Management Tools
5. Test Tools
6. Summary and Further Information
© 2010 SAP AG. All rights reserved. / Page 5
Plan
Main Challenges When Planning AndExecuting an Upgrade – Worldwide Results
Build
69%Estimate cost & effort
46%Define business case
46%Define and allocateproject team/resources
46%Downtime minimization
43%Assess impact onexisting solution
29%Find information onupgrade methods & tools
28%Interoperability
14%
4%
Complianceconsiderations
Others
0% 80% 100%20% 40% 60%N=1,484 N=1,484
64%Efficient testing
54%Downtime minimization
48%Modification adjustment
47%Project management
39%End user training
39%IT infrastructure/sizing
5%Others
0% 80% 100%20% 40% 60%
The report include answers from the following 360° Upgrade adoption programs: North America (Jan 2008), Brazil (March 2008), Germany (March 2008), Japan(March 2008), UK & Ireland (March 2008), Australia (April 2008), Sweden (April 2008),China (May 2008), India (May 2008) and France (Sept 2008)
© 2010 SAP AG. All rights reserved. / Page 6
Technical Innovation – Upgrades…
…are large projects…
Affecting the wholeenterprise
Demanding in-depthknowledge of
Business modelsProcessesApplication LandscapesApplication modification
Requiring strict planningand precise timing
EnterpriseSOAEnterpriseSOA
Discover,prepareandget evenmorevalue
Discover,prepareandget evenmorevalue
Take yourtime
Generatevalueas you go
Take yourtime
Generatevalueas you go
NewFunctionalityNewFunctionality
Think BIG and start SMALL!
…but with progressive scope !
Technical UpgradeTechnical Upgrade
Fast
Low costsand manageableimpact
Protectinvestment
© 2010 SAP AG. All rights reserved. / Page 7
How to Find the Right Tool for My Upgrade orEnhancement Package Implementation Project
What I need is a shortoverview – with expedientcriteria to find the right toolfor my upgrade andenhancement packageimplementation projects.
„...there are somany differenttools available.Which tool cansupport me inmy project?“
© 2010 SAP AG. All rights reserved. / Page 8
SAP Solution Manager
SAP CustomerSAP
End-to-endsolution operations
SAP Experts
SAP ServiceMarketplace
Upgrade RoadmapTest Workbench Maintenance Optimizer
Business Process Change Analyzer
eCATT
Test Case Templates for SAP ERP
SAP Custom Development Management Cockpit
Solution Documentation Assistant
++
20112005 2006 2007 2008 2009 2010
SAP Solution Manager 7.0 Customer-specificmaintenance
Ramp-up Mainstream Maintenance
SAP Enhancement Package 1for SAP Solution Manager 7.0
© 2010 SAP AG. All rights reserved. / Page 9
Tools Overview
Plan RunBuildSAP Upgrade Road Map
Maintenance Optimizer
SAP Upgrade Experience DatabaseQuick Sizer Tool
Product Availability MatrixScenario and Process Component List
Upgrade Dependency AnalyzerSolution Browser Tool
Technicalupgrade andimplementationtools
Testing tools
Changemanagementtools
Solution Documentation Assistant
Toolssupportingupgrades andenhancementpackageimplementations
Business Function Prediction for SAP ERP
SAPup / SAPjupApplication-specific Upgrade Toolbox
Business Process Change Analyzer
SAP Enhancement Package InstallerSAINT / JSPM
Custom Development Management CockpitCustom Code Library
Enhanced Change and Transport SystemChange Request Management
Enhancement and Switch Framework
SAP Landscape Transformation
Near Zero Downtime for ERP
SAP LoadRunner by HPSAP Quality Center by HP
SAP Test Acceleration and OptimizationSAP Test Workbench
eCATTSAP Test Data Migration Server
Modification Adjustment Tools: SPDD / SPAU / SPAU_ENH
SAP CloneFinder and Dynamic Usage Detector
Landscape Verification
© 2010 SAP AG. All rights reserved. / Page 10
Agenda
1. Introduction
2. Planning Tools for Upgrades and Enhancement Packages
3. Technical Upgrade and Implementation Tools
4. Change Management Tools
5. Test Tools
6. Summary and Further Information
© 2010 SAP AG. All rights reserved. / Page 11
SAP Upgrade Road Map
SAP's standard methodology to plan andexecute the upgrade of an SAP application
Content: Best practices and templates forproject management, functional and technicalaspects facilitating key tasks of the entireproject team
Description
Further Information / Tool Access
Benefits
SAP Service Marketplace at:http://service.sap.com/upgraderoadmapLocally in your SAP Solution Manager
Repeatable approach that helps to mitigaterisks, attack key time consumers and reducecosts and effortCentral point of access to upgrade projectinformation and integrated use with SAPSolution Manager
© 2010 SAP AG. All rights reserved. / Page 12
Solution Browser Tool
Discover new functionality across differentSAP ERP releases and SAP enhancementpackages for SAP ERPAssess the business benefits and the value ofupgrading by comparing functionalenhancements
Description
Further Information / Tool Access
Benefits
Via SAP Upgrade Info Center at:http://service.sap.com/upgrade-erpDirect access at:http://erp.fmpmedia.com
Tailored access to detailed and structured deltainformationReduced effort to define a business case orvalue proposition for an upgradeFast identification of capabilities that respondto user requirements
© 2010 SAP AG. All rights reserved. / Page 13
Check the existence of upgrade dependenciesbetween two separately installed SAP systemsin your system landscape
Landscape analysis capabilities (planned fornext SAP Solution Manager release)
Description
Further Information / Tool Access
Benefits
Available in SAP Service Marketplace at:http://service.sap.com/uda
Planned for next SAP Solution Manager release‘Implementation/Upgrade’ work center
Simplification of upgrade planning
Fast and easy access to needed dependencyinformation for SAP products
Reduction of risks of late problem discovery
Reuse of customer specific system landscapedefinition (planned for next release)
Upgrade Dependency Analyzer (UDA)
© 2010 SAP AG. All rights reserved. / Page 14
Scenario & Process Component List (SCL/PCL)
Allows to flexibly illustrate possible technicalrealization alternatives for key businessscenarios and processes
Description
Further Information / Tool Access
Benefits
SAP Service Marketplace at:http://service.sap.com/scl
Easy identification of the components neededto realize a new business scenario / processes
Quick access and easy to use
Central access point across all SAP solutions
Customers starting an upgrade can find outwhich components can - or cannot - becombined for certain business scenarios /processes
© 2010 SAP AG. All rights reserved. / Page 15
Product Availability Matrix (PAM)
PAM bundles technical and release planninginformation for SAP software product versionsfor quick reference
Provides detailed information for SAP productson availability and maintenance end dates,upgrade paths, as well as technical releaseinformation such as supported DB platformsand operating systems
Description
Further Information / Tool Access
Benefits
SAP Service Marketplace at:http://service.sap.com/pam
Central access point across all SAP softwareproduct versionsQuick access and easy to useReduction of risks of late problem discovery
© 2010 SAP AG. All rights reserved. / Page 16
Description
Further Information / Tool Access
Benefits
SAP Service Marketplace at:http://service.sap.com/quicksizing
Allows verification of hardware resources forSAP systems
Reduces risk of performance problems
Supports the budget planning
Delta Sizing / Quick Sizer Tool
Joint development of SAP and its hardwarepartners to support system sizing
Can be used for delta sizing during upgradeand enhancement package projects if newfunctionality is being implemented
For pure technical upgrades the additionalresource requirements can be determined bySAP note 85524 and related notes (per release)
© 2010 SAP AG. All rights reserved. / Page 17
SAP Upgrade Experience Database andEnhancement Package Experience Database
Provides statistical data about SAP ERP 6.0upgrade projectsAdditional database for SAP CRM 7.0 upgradesis currently being build upStatistical data for SAP enhancement packageimplementation projects for SAP ERP isavailable in the SAP enhancement packageexperience database
Description
Further Information / Tool Access
Benefits
SAP Service Marketplace:SAP Upgrade Experience Database:http://service.sap.com/upgradedbSAP Enhancement Package ExperienceDatabase: http://service.sap.com/erp-ehp
Provides consolidated project data for projectduration, business downtime, reasons forupgrade, customer satisfaction etc.Supports project planning by answering mostcommon questions
Project duration in weeks
0 4 8 12 16 20 24 28 32 36 40 44 48 52Weeks
Max: 36,6
Median: 21,0
Min: 12,0
based on 168 upgrades
Range of values(w/o outlier values)
Project duration in weeks
0 4 8 12 16 20 24 28 32 36 40 44 48 52Weeks
Max: 36,6
Median: 21,0
Min: 12,0
based on 168 upgrades
Range of values(w/o outlier values)
Distribution of valuesDistribution of values
SAP
R/3
4.6
CBusiness downtime* in hours
0 12 24 36 48 60 72 84 96Hours
Max: 86,2Min: 22,9
Median: 48,0 Range of values
based on 140 upgrades
Business downtime* in hours
0 12 24 36 48 60 72 84 96Hours
Max: 86,2Min: 22,9
Median: 48,0 Range of values
based on 140 upgrades
SAP
R/3
4.6
C Distribution of valuesDistribution of values
© 2010 SAP AG. All rights reserved. / Page 18
Solution Documentation Assistant
Description
Benefits
SAP Solution Manager Work CenterSAP Service Marketplace at:http://service.sap.com/solutionmanager
Accelerates initial solution documentationEnhanced solution and usage transparencyBridging the gap between business and IT withconcise solution documentationCost-efficient through automated verification ofsolution documentationBasis for optimized test planning
Verifies and rates customers’ businessprocess documentationAnalyzes usage of technical objects liketransactions, reports, BADIs and customdevelopmentsSQL statement analysis enables live systemanalysis from a business perspective
Further Information / Tool Access
ALM161: How to Efficiently Implement and VerifyBusiness Process Documentation inSAP Solution Manager
ALM160: Comparing and Adjusting Templates,Projects, and Solutions in SAP SolutionManager
© 2010 SAP AG. All rights reserved. / Page 19
Business Function Prediction for SAP ERP
SAP now offers a free report: prediction ofrelevant enhancement package functionalitybased on your existing system usage,including direct access to:
Overview PresentationRelease Notes, DocumentationTest Case CatalogsMapping to Technical Usage
Description
Further Information / Tool Access
Benefits
SAP Service Marketplace at:http://service.sap.com/bfpEmail: [email protected]
Tailored access to detailed and structured deltainformation for your businessReduced effort to define a business case orvalue proposition for an upgradeFast identification of capabilities that respondto user requirements
© 2010 SAP AG. All rights reserved. / Page 20
Agenda
1. Introduction
2. Planning Tools for Upgrades and Enhancement Packages
3. Technical Upgrade and Implementation Tools
4. Change Management Tools
5. Test Tools
6. Summary and Further Information
© 2010 SAP AG. All rights reserved. / Page 21
Landscape Verification for SAP SolutionManager
Analyze your landscape data in SAP SolutionManager System Landscape to safely identifyissues in landscape description
Description
Further Information / Tool Access
Benefits
Add-on for SAP Solution Manager: Landscapeverification 1.0 for SAP Solution Manager inRamp-up since 08/2010Transaction LVSMSAP Service Marketplace at:http://service.sap.com/rampup TechnologyComponents
Helps finding a wide range of errors in the SAPSolution Manager System LandscapeProvides detailed error description andinformation on required correction procedureAdministration based on a correct descriptionof the landscape will run with less effort, inshorter time, and better success
ALM213: SAP Enhancement Package InstallationMade Easy
© 2010 SAP AG. All rights reserved. / Page 22
Maintenance Optimizer
Central tool for planning, executing, andmanaging the installation of enhancementpackages, Support Packages and patchesacross the entire SAP landscapeMonitors the complete maintenance procedurefor your entire SAP solution
Description
Further Information / Tool Access
Benefits
SAP Service Marketplace at:http://service.sap.com/solman-mopzSolution Manager- Data maintenance: Transaction SMSY- Maintenance Optimizer: Transaction DSWP
Gain stability and access to innovationUpgrade only the enhancements applicableto your businessReduce risk and downtimeSpeed implementation and test less
ALM213: SAP Enhancement Package InstallationMade Easy
ALM275: SAP Enhancement Package InstallationExperience
ALM114: Implementing Enhancement PackagesWith SAP Solution Manager 7.1: AProject View
© 2010 SAP AG. All rights reserved. / Page 23
Application-Specific Upgrade (ASU) Toolbox
Before / after a technical upgrade oftenadditional application-specific steps need to beperformed ASU collects and summarizesthese activitiesEnables you to recognize the necessary stepsand perform them in a controlled manner
Description
Further Information / Tool Access
Benefits
ASU toolbox is integrated with the upgradeGUI through the ASU phase in the upgradeprocess
One tool for all kinds of predefined tasks(reducing the upgrade time)Making the upgrade more transparent (avoidmistakes)Avoiding problems after the upgrade(message reduction)
© 2010 SAP AG. All rights reserved. / Page 24
Description
Further Information / Tool Access
Benefits
Part of the upgrade software kitMore Information is available on SDN:http://sdn.sap.com/irj/sdn/upgradetech
Execution of main upgrade activitiesNew upgrade GUI layout and simplifiedupgrade procedure for ABAP, Java, and dualstack system upgrades (SAP NetWeaver 7.1)Established system switch upgradetechnology is also available for Java and dualstack upgrades (SAP NetWeaver 7.1)Synchronized upgrade procedure for dualstack upgrades (SAP NetWeaver 7.0)
SAPup / SAPJup
Standard SAP upgrade tool for ABAP (SAPup)and Java (SAPJup)The tools consist of an upgrade program(SAPup or SAPJup) and a control program(Upgrade GUI or SDT GUI).
© 2010 SAP AG. All rights reserved. / Page 25
Near Zero Downtime for ERP –Incremental Upgrade & Unicode Conversion
Description
Further Information / Tool Access
Available via SAP Minimized Downtime ServiceEmail: [email protected]
Significant cost savings due to improvedsystem availabilityOptimization of system validation and sign-offRe-usability for implementation of SupportPackages, OS patches, DB patchesLate go/no-go decision and very fast reset ofthe system additional contingency
Methodology to significantly reduce businessdowntime for Upgrades, Unicode conversionsand enhancement package installationsConsistent system split with the recording ofdatabase changesSynchronization of the changes between themain system and the copy – delta replay
First Customers:Airbus: Successful project – Go-live in Q2/2009Further customers are currently executingprojects or investigating opportunities
Benefits
ALM300: Near-Zero Downtime SoftwareMaintenance
ALM215: Minimized Downtime Service: Save YourMoney – Save Business Downtime
© 2010 SAP AG. All rights reserved. / Page 26
SAP Enhancement Package Installer
Description
Further Information / Tool Access
Benefits
SAP Software Distribution Center in SAPService Marketplace at:http://service.sap.com/swdc
Uses proven technologyNew GUI layout and simplified procedure forABAP, Java, and dual stack systemsSynchronized installation procedure for dualstack systems
Standard SAP enhancement packageinstallation tool for ABAP and JavaInstalls SAP enhancement packages for SAPBusiness Suite 7 (and above) application andfor SAP NetWeaver 7.0 (and above)Execution of main installation activitiesAlso able to install SAP Support Packages only
ALM275: SAP Enhancement Package InstallationExperience
ALM213: SAP Enhancement Package InstallationMade Easy
© 2010 SAP AG. All rights reserved. / Page 27
SAINT / JSPM
Tool for installation of additional enhancementpackage components, Support Packages, andfor installation and upgrade of Add-onsAS ABAP: SAINTAS Java: JSPM
Description
Further Information / Tool Access
Benefits
AS ABAP: Transaction SAINTAS Java: start JSPM from operating systemlevel
Assure consistent deployment of componentsby checking prerequisites and installedsoftware components and Support PackagelevelsEasy to usePlatform independent
© 2010 SAP AG. All rights reserved. / Page 28
Agenda
1. Introduction
2. Planning Tools for Upgrades and Enhancement Packages
3. Technical Upgrade and Implementation Tools
4. Change Management Tools
5. Test Tools
6. Summary and Further Information
© 2010 SAP AG. All rights reserved. / Page 29
Business Process Change Analyzer
Planned software changesSAP Support PackagesSAP EnhancementPackages/ BusinessFunctionsCustom code changesCustomizing changes
Order to CashSales Order code changeDeliveryGoods Issue UI changeBilling
Procure to PayCreate PO customizing change
Business Process Change Analyzer1)
(BPCA)
Identification of mission-critical businessprocesses impacted by software changesTest scope optimization based on objectcoverage and test effort analysis (with nextSAP Solution Manager release)Analysis of planned business functionactivationAutomatic test plan generation
Description
Further Information / Tool Access
Benefits
SAP Service Marketplace at:http://service.sap.com/solutionmanagerand http://service.sap.com/testing
Precise insight of impacted BusinessProcessesImproved handling of change eventsRisk-based test scope recommendation andautomatic test plan generation
1) Available with SAP Solution Manager 7.0 enhancement package1
ALM163: Business Process Change Analyzer
© 2010 SAP AG. All rights reserved. / Page 30
Custom Development Management Cockpit1)
(CDMC)
Description
Further Information / Tool Access
Benefits
Transaction CNV_CDMC or SAP SolutionManager Work CenterSAP Service Marketplace at:http://service.sap.com/alm-processes UpgradeManagement
Usage transparency of custom developmentsBig saving potential by clearing identifiedobsolete custom-specific objectsAccelerated upgrade
1) Available with SAP Solution Manager 7.0 enhancement package1
Central management cockpit for customdevelopments and respective analysis:
Usage analysis of custom developmentsClearing analysis: Identification of potentiallyobsolete objectsChange Impact Analysis: Identification ofpotential impacts of an upgrade on custom codeCalculation of the effort necessary for adjustingcustom developments affected by an upgrade
© 2010 SAP AG. All rights reserved. / Page 31
Custom Code Library
Central library that provides full transparencyof all custom code objects across systemsHelps to identify candidates for clearingprojects to reduce custom code
Description
Further Information / Tool Access
Benefits
Planned for next SAP Solution Manager releaseSAP Service Marketplace at:http://service.sap.com/alm-processes
Cost reduction by clearing obsolete/ non-usedcustomer objectsMonitoring and tracking of changes of keyfigures for the complete SAP solutionProvides transparency to derive proactiveoperations and optimizations projects
SAP StandardEnhancement w/ interfaces
Enhancement w/o interfacesModification assisted
Modification not assistedCustom with SAP reference
Custom (independent)
© 2010 SAP AG. All rights reserved. / Page 32
SAP CloneFinder1) and Dynamic UsageDetector
Powerful tool to find clones in a systemlandscape (across systems)Determines the similarity degree of clonesagainst SAP originals and also inherited cloneversionsFinds dynamic connections between SAP Codeand custom code (Customizing, table entries)
Description
Further Information / Tool Access
Benefits
Planned for next SAP Solution Manager releaseSAP Service Marketplace at:http://service.sap.com/alm-processes
Fast and impressive overview in an easy to useUI to manage clonesDirect split screen editor feature to mergeclone differencesEnhanced attributes to support the cloneretirement process
1) Patent pending
ALM276: How to Find Waste in Custom Code
© 2010 SAP AG. All rights reserved. / Page 33
Enhancement of CTS to enable the transport ofnon-ABAP objects in the system landscapeAllows to transport non-ABAP objects withinan ABAP transport request
Description
Further Information / Tool Access
Benefits
Transport Organizer: Transaction SE09Transport Management System: TransactionSTMS
Solves transport issues by combining andsynchronizing transports in a comprehensiveapproachAllows to use the standard transportmanagement transactions to centrally transportall objects, of ABAP and non-ABAP systemsIntegrated into standard CMS transactions
Enhanced Change and Transport System(CTS+)
Run
time
Env
.
Dev
. &Tr
ansp
ort
Env
ironm
ent
Dev
.To
ols
XIDEV/QA/PRDXI
QAS
NWDI(AS Java)
ABAPDEV/QA/PRD
EPDEV
JavaDEV
JavaTEST/PRD
JavaCONS
JavaPROD
XIPROD
ABAPQAABAPPROD
EPPROD
SAP NetWeaverDeveloper Studio
ABAPWorkbench
(Non-ABAP) (ABAP)
PI Developmentenvironment
EPContent Studio
CTS
ALM266: Change and Transport Managementwith CTS+
© 2010 SAP AG. All rights reserved. / Page 34
Ensures that standard methods andprocedures are used for efficient handling of allchangesManages maintenance and implementationsspanning multiple components
Description
Further Information / Tool Access
Benefits
SAP Solution Manager, Change Managementwork centerSAP Service Marketplace at:http://service.sap.com/alm-processes ChangeControl Management
Minimizes impact of change-related incidentsImproves day-to-day operationsChanges are administered, tested andtransported within the system landscapeWorkflow drivenProject definition, control and change trackingAccess to all involved systems
Change Request Management1) withSAP Solution Manager (ChaRM)
1) Available with SAP Solution Manager 7.0 enhancement package1
ALM165: Change Request Management in SAPSolution Manager
© 2010 SAP AG. All rights reserved. / Page 35
Description
Further Information / Tool Access
Benefits
Switch Framework: Transaction SFW5
Creation of enhancements avoids modificationsand helps to save cost and effortEnhancements are very flexible and can beswitched via the Switch Framework
Switch Framework
SAP ERP(ECC 6.04)
Enhancement and Switch Framework: EnableOptional Activation of Business Functions
The Enhancement Framework brings allenhancement techniques under one roofThe Switch Framework controls the activationof business functionsActivating a business function triggersswitches, which then ‘influence’ the executionof program code, fields of tables etc.Switch Framework is used to:
Retrofit industry solutions in SAP ECC 6.0Switch the business function sets within SAPenhancement packages
CD361: Enhancement and Switch Framework
© 2010 SAP AG. All rights reserved. / Page 36
Modification Adjustment ToolsSPDD / SPAU / SPAU_ENH
Tools for performing modification adjustmentand maintaining enhancements during anupgrade or enhancement package installation
Description
Further Information / Tool Access
Benefits
Transaction SPDD for dictionary repositoryobjectsTransaction SPAU for other repository objectsTransaction SAPU_ENH for enhancements
Automatic or semi-automatic adjustmentpossible (depending on modification)SPDD adjustments possible during productiveoperationCompare old and new versionsReset to original if modification is not neededany longerResulting transport requests can be integratedinto subsequent enhancement packageinstallations / upgrades
© 2010 SAP AG. All rights reserved. / Page 37
SAP Landscape Transformation1) (SAP LT)Including Client Transfer with Upgrade
Description
Benefits
Add-on for SAP Solution Manager 7.0 (SP15),available since 07/2010 in Ramp-upTransaction LTS (SAP LT Work Center)SAP Service Marketplace at:http://service.sap.com/saplt
Increased agility of SAP solutionsCost-efficient and risk-minimized projectexecution through roadmaps and highlyautomated transformation solutionsClient Transfer: Accelerated upgrade incombination with system consolidation leads tolower system complexity and reduced TCO
1) Additional license required
Further Information / Tool Access
Cost-efficient realization of IT and/or business-driven system landscape transformationAvailable transformation solutions:
Client Transfer (may include Upgrade,Unicode conversion, and OS/DB changeChart of Accounts ConversionCompany Carve-Out
ALM260: SAP Landscape TransformationSoftware: New Platform for SAP RelatedBusiness and IT Transformation
ALM204: Perform Cost-Efficient Business and ITTransformations with SAP LandscapeTransformation
© 2010 SAP AG. All rights reserved. / Page 38
Agenda
1. Introduction
2. Planning Tools for Upgrades and Enhancement Packages
3. Technical Upgrade and Implementation Tools
4. Change Management Tools
5. Test Tools
6. Summary and Further Information
© 2010 SAP AG. All rights reserved. / Page 39
SAP Solution Manager
Business Blueprint
Test Option 1
SAP Solution Manager
Business ProcessChange Analyzer1
SAP Solution Manager
Test WorkbenchSAP Solution Manager
Test Workbench HP QTP2
MicroFocus2
Worksoft2
IBM Rational2
SAP Solution Manager
eCATT
Test Option 2
SAP Quality Center by HP SAP Quality Center by HP + QTP
UI based Tests
eCATT
UI + Backend Tests
SAP TDMS2
SAP TDMS2SAP Solution Manager
Business Blueprint
SAP Solution Manager
Business ProcessChange Analyzer1
SAP TAO2
Automated TestsManual TestsTest PlanningTest Scope Identification
SAP Test ManagementOptions for SAP Customers based on SAP Solution Manager 7.0
1) Available with SAP Solution Manager 7.0 enhancement package1 2) Additional license required
Business Blueprint
Test PlanningTest System Setup Test Execution Change
Deployment
Change Impact AnalysisSAP Solution
Update
New SAPSolution
Test Scope IdentificationType of Change
Note: Further test options are currently in planning ALM115: Overview Test Management
© 2010 SAP AG. All rights reserved. / Page 40
SAP Test Data Migration Server1)
(SAP TDMS)
Description
Further Information / Tool Access
Benefits
SAP Service Marketplace at:http://service.sap.com/tdms
Test systems contain up-to-date test data formore accurate test resultsImproved quality of software developmentsMinimized infrastructure and maintenanceexpensesScrambling of sensitive data is possible
1) Additional license required
Create small, easy-to-use test environmentswith consistent, relevant extracts of businessdata from production systemsRefresh test data without affecting repositoryand administrative dataQuickly transfer pre-defined business objectsor business process data to test systems
SAP TDMS
ALM265: Test Data Management Made Easier withSAP Test Data Migration ServerSoftware
ALM116: SAP Test Data Migration Server: High-Quality Testing Requires High-QualityTest Data
© 2010 SAP AG. All rights reserved. / Page 41
Extended Computer Aided Test Tool(eCATT)
Test automation for nearly all transactions andbusiness process across all SAP solutions thatrun in SAP GUICreation of modular tests that can be used assingle-function tests and combined with othermodules to represent entire businessprocesses and document test activities
Description
Further Information / Tool Access
Benefits
Transaction SCAT (CATT), SECATT (eCATT)SAP Service Marketplace at:http://service.sap.com/testing
Largely reduced costs and efforts by usingrepeatable, automated tests of individualtransactions and whole business processesEnables test execution in distributed systemlandscapesIntegrated with Test Workbench and partnertools for seamless test management
© 2010 SAP AG. All rights reserved. / Page 42
Test Workbench
Description
Further Information / Tool Access
Benefits
SAP Service Marketplace at:http://service.sap.com/testing
Comprehensive and mature functionality forE2E Test Management1-click access from test management to testsystemsTest sign-off including digital signaturesIntegration w/ external tools, e.g. SAP QC by HP
Management of functional tests from testplanning via test execution to test statusreporting and test sign-off including:
Planning of manual & automated test casesLinks business processes and test casesTest status reporting for test coordinatorsand trend reports through integrated SAP BIreports
ALM162: Extended Test Automation with SAPSolution Manager
© 2010 SAP AG. All rights reserved. / Page 43
Test Case Templates for SAP EnhancementPackages for SAP ERP
Description
Further Information / Tool Access
Benefits
SAP Service Marketplace at:http://service.sap.com/erp-ehp
Via transaction SFW5 after enhancementpackage installation
Can be adjusted to customer specific testcases
Time and cost savings due to faster testplanning based on templates
Simplification of test preparation and execution
Predefined test case templates are availablefor new business functions that are shippedwith SAP enhancement packages for SAP ERP
Test case templates can be used in testworkbench and are based on the scope of anacceptance test to verify if the newfunctionality
© 2010 SAP AG. All rights reserved. / Page 44
SAP Test Accelerator and Optimizer1)
(SAP TAO)
Description
Further Information / Tool Access
Benefits
SAP Service Marketplace at:http://service.sap.com/saptao
Accelerated approach to create modularizedtest cases for SAP business processesOptimized way to maintain test cases leading tolower TCOIntegrated with Quality Center and SAPSolution Manager
1) Additional license required
Automation of business process testing bycomposition of automated test casesAutomatic generation of test components forSAPGUI-based SAP business processesFast composition of automated test casesusing standard functionality of SAP TAO andQuality CenterOptimized maintenance of automated testcases via component-based exchange ofdamaged test components after SAP updates
ALM264: What is new in SAP TAO
© 2010 SAP AG. All rights reserved. / Page 45
SAP Quality Center by HP1)
Requirements moduleDefinition of test requirements for business processes
Test plan moduleTest planning and definition of test cases
Test lab and defect moduleTest execution and defect management
QuickTest ProfessionalTest automation for SAP and non-SAP applications
Description
Further Information / Tool Access
Benefits
SAP Service Marketplace at:http://service.sap.com/testing
Manage test strategies and processes based onbusiness riskEnable centralized management of manual andautomated test assetsEnsure all business critical requirements areplanned for testingSignificant reduction in post go-live defects
1) Additional license required
© 2010 SAP AG. All rights reserved. / Page 46
SAP LoadRunner by HP1)
and SAP LoadRunner Enterprise Edition by HP1)
Supports load tests in an SAP context for thefollowing user interfaces: SAP GUI, WebDynpro, http(s), and e-mail protocols
Replaces real users with thousands of “virtual”users
Emulates production workload on SAPlandscapes
Description
Further Information / Tool Access
Benefits
SAP Service Marketplace at:http://service.sap.com/testing
Ease of use reduces the learning curve andscript development time
Breadth of environment support helps assurethat all enterprise applications are covered
Reduce support costs, application responsetimes and time to resolve problems
1) Additional license required
© 2010 SAP AG. All rights reserved. / Page 47
Agenda
1. Introduction
2. Planning Tools for Upgrades and Enhancement Packages
3. Technical Upgrade and Implementation Tools
4. Change Management Tools
5. Test Tools
6. Summary and Further Information
© 2010 SAP AG. All rights reserved. / Page 48
Information:SAP Service Marketplace – Upgrade Information
SAP Upgrade Info Center(http://service.sap.com/upgrade)
SAP UpgradeNewsletter
Upgrade-specificInformation forSAP ERP
SAP SolutionManager
EnhancementPackage InfoCenter
SAP Upgrade Tools Portfolio:http://service.sap.com/upgradetools
© 2010 SAP AG. All rights reserved. / Page 49
Upgrade Services – Focus on CustomerDecision Making
MaxAttention / Enterprise Support /Safeguarding for Upgrade / Upgrade Value Coaching / Upgrade Coaching
Tech
nica
lB
usin
ess
Plan
First estimationfor budgeting
Quick UpgradeAnalysis (QUA)
First valueestimation
Solution Browser
Budget planning
Detailed projectplan – TechnicalUpgrade
Tech. UpgradePlanning (QUE)
Detailed valueproposition
Upgrade ValueAssessment
Project planning
On-time,On-budgetUpgrade
Securebusinessvalue
TechnicalUpgrade
End-to-Endsolutionoperation
Competitivedifferentiati-on
BuildProjectexec.
Run
Optimization
FocusedGlobalConnectedEnd-to-endprocesses
Customer Demand
Related ServicesUnicode Conversion / Test Management and Optimization / Test Data Migration Service
Cus
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Dec
isio
n Po
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Cus
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Dec
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© 2010 SAP AG. All rights reserved. / Page 50
SAP Global Upgrade Services PortfolioUpgrade Services
Plan RunBuild
Quick upgrade analysis for SAP ERP
Technical upgrade implementation for SAPNetWeaver BW
Solution migration for SAP CRMTechnical upgrade for SAP CRM
Technical upgrade planning for SAP Business SuiteTechnical upgrade planning for SAP ERP
Quick upgrade analysis for SAP CRM
Technical upgrade for SAP ERP
EnablementProvide direction andqualification
Expert GuidanceProvide detailedadvice to keyquestions orchallenges
Solution DeliveryProvide solution orknowledge transfer
QualityManagement Auditand providedirections
Upgrade and migration assessment for SAP CRMTechnical upgrade planning for SAP NetWeaver BWUpgrade value assessmentUpgrade training
SAP Safeguarding for Upgrade
Upgrade coaching for SAP ERP
SAP Global Upgrade Services Portfolio: http://service.sap.com/upgradeservices
© 2010 SAP AG. All rights reserved. / Page 51
SAP Global Upgrade Services PortfolioUpgrade-Related Services
Plan RunBuild
Test data migration services
Test management and optimization
Unicode conversion
EnablementProvide direction andqualification
Expert GuidanceProvide detailedadvice to keyquestions orchallenges
Solution DeliveryProvide solution orknowledge transfer
Test tool strategy workshop
SAP enhancement package planning for SAP ERP
You can find more SAP ERP services in the Global Consulting Service Portfolio for SAP ERP.
© 2010 SAP AG. All rights reserved. / Page 52
Related Sessions at TechEd 2010
Planning Tools for Upgrades and Enhancement Packages
ALM160: Comparing and Adjusting Templates, Projects, andSolutions in SAP Solution Manager
ALM275: SAP Enhancement Package Installation Experience
ALM213: SAP Enhancement Package Installation Made Easy
ALM300: Near-Zero Downtime Software Maintenance
ALM161: How to Efficiently Implement and Verify Business ProcessDocumentation in SAP Solution Manager
ALM215: Minimized Downtime Service: Save Your Money – SaveBusiness Downtime
ALM114: Implementing Enhancement Packages With SAP SolutionManager 7.1: A Project View
Technical Upgrade and Implementation Tools
© 2010 SAP AG. All rights reserved. / Page 53
Related Sessions at TechEd 2010
Change Management Tools
ALM276: How to Find Waste in Custom Code
ALM266: Change and Transport Management with CTS+
ALM165: Change Request Management in SAP Solution Manager
ALM163: Business Process Change Analyzer
CD361: Enhancement and Switch Framework
ALM204: Perform Cost-Efficient Business and IT Transformationswith SAP Landscape Transformation
ALM260: SAP Landscape Transformation Software: New Platformfor SAP Related Business and IT Transformation
© 2010 SAP AG. All rights reserved. / Page 54
Related Sessions at TechEd 2010
Test Tools
ALM162: Extended Test Automation with SAP Solution Manager
ALM115: Overview Test Management
ALM264: What is new in SAP TAO
ALM116: SAP Test Data Migration Server: High-Quality TestingRequires High-Quality Test Data
ALM265: Test Data Management Made Easier with SAP Test DataMigration Server Software
Expert Networking Sessions
EXP272: Solution Browser and Business Function Prediction
EXP148: Upgrade Dependency Analyzer
ContactFeedback
Please complete your session evaluation.
Be courteous — deposit your trash,and do not take the handouts for the following session.
© 2010 SAP AG. All rights reserved. / Page 56
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